Dell HR675 User Manual

Dell™ PowerEdge™ T300 Systems

Hardware Owner’s Manual

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks
of Dell Inc.; Intel is a registered trademarks of Intel Corporation; Microsoft, Windows, W indows Server ,
and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries; UNIX is a registered trademark of The Open Group in the United States
and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

Model SCM

January 2008 P/N HR675 Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup

Front-Panel Features and Indicators

Back-Panel Features and Indicators

Connecting External Devices

Power Indicator Codes

NIC Indicator Codes

LCD Status Messages

. . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . 13

. . . . . . . . . . 16

. . . . . . . . . . . . 16

Solving Problems Described by LCD Status
Messages

Removing LCD Status Messages

System Messages

Warning Messages

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . 12

2 Using the System Setup Program . . . . . . 41

Entering the System Setup Program . . . . . . . . . . . 41

Contents 3

Responding to Error Messages. . . . . . . . . . . 41

Using the System Setup Program

. . . . . . . . . . 42

System Setup Options

Main Screen

Memory Information Screen

CPU Information Screen

SATA Configuration Screen

Integrated Devices Screen

Serial Communication Screen

System Security Screen

Exit Screen

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

Baseboard Management Controller Configuration

Entering the BMC Setup Module

BMC Setup Module Options

. . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . 45

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. . . . . . . . . . . . . 47

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. . . . . . . . . . . . . . . . . . . . . 52

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. . . . . . . . . . . . . 56

. . . . . . . . . . . . . 57

. . . 57

. . . . . . . . . . 58

. . . . . . . . . . . . 58

3 Installing System Components . . . . . . . 59

4 Contents

Recommended Tools . . . . . . . . . . . . . . . . . . . 60

Inside the System

Front Bezel

Removing the Front Bezel

Installing the Front Bezel

Front Bezel Inserts

Removing a Front Bezel Insert

Installing a Front Bezel Insert

. . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . 65

. . . . . . . . . . . . 66

System Cover. . . . . . . . . . . . . . . . . . . . . . . 66

Removing the System Cover

Installing the System Cover

. . . . . . . . . . . . 66

. . . . . . . . . . . . . 67

EMI Fillers

Processor Airflow Shroud

. . . . . . . . . . . . . . . . . . . . . . . . 68

Removing an EMI Filler

Installing an EMI Filler

Removing the Processor Airflow Shroud

Installing the Processor Airflow Shroud

. . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . 69

. . . . . . 70

. . . . . . 72

Redundant and Non-Redundant Power Supplies

Removing a Redundant Power Supply

Installing a Redundant Power Supply

. . . . . . . 73

. . . . . . . 75

Removing a Non-redundant Power Supply

Installing a Non-Redundant Power Supply

Hard Drives

Configuring the Boot Device

Diskette Drive (Optional)

. . . . . . . . . . . . . . . . . . . . . . . . 77

Removing a Hot-Pluggable Hard Drive

Installing a Hot-Pluggable Hard Drive

Removing a Cabled Hard Drive

Installing a Cabled Hard Drive

. . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . 84

Removing the Diskette Drive

Installing a Diskette Drive

. . . . . . . . . . . . 84

. . . . . . . . . . . . . 86

. . . . . . . 77

. . . . . . . 78

. . . . . . . . . . . 80

. . . . . . . . . . . 82

. . . . 72

. . . . 75

. . . . . 77

Optical and Tape Drives

. . . . . . . . . . . . . . . . . 88

Removing an Optical or Tape Drive

Installing an Optical or Tape Drive

Expansion Cards

. . . . . . . . . . . . . . . . . . . . . 93

. . . . . . . . . 88

. . . . . . . . . 91

Contents 5

Removing an Expansion Card. . . . . . . . . . . . 93

Installing an Expansion Card

. . . . . . . . . . . . 95

SAS Controller Card

Removing a SAS Controller Card

Installing a SAS Controller Card

RAID Battery

Removing a RAID Battery

Installing a RAID Battery

Remote Access Controller Card (RAC)

Removing the RAC Card

Installing a RAC Card

Internal USB Memory Key Connector

. . . . . . . . . . . . . . . . . . . 96

. . . . . . . . . . 96

. . . . . . . . . . 97

. . . . . . . . . . . . . . . . . . . . . . . 99

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. . . . . . . . . 101

. . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . 103

. . . . . . . . . 104

Installing the Optional Internal USB Memory

. . . . . . . . . . . . . . . . . . . . . . . . 104

Key

Cooling Fans

. . . . . . . . . . . . . . . . . . . . . . 106

Removing the Expansion Card Fan

Installing the Expansion Card Fan

Removing the System Fan

Installing the System Fan

. . . . . . . . . . . . . 108

. . . . . . . . . . . . . 109

. . . . . . . . 106

. . . . . . . . 107

System Memory . . . . . . . . . . . . . . . . . . . . 110

Memory Module Installation Guidelines

Removing Memory Modules

Installing Memory Modules

. . . . . . . . . . . 111

. . . . . . . . . . . . 113

. . . . . 110

6 Contents

Processor

. . . . . . . . . . . . . . . . . . . . . . . . 114

Removing the Processor

Installing the Processor

System Battery

. . . . . . . . . . . . . . . . . . . . . 118

. . . . . . . . . . . . . 114

. . . . . . . . . . . . . . 117

Removing the System Battery . . . . . . . . . . . 118

Installing the System Battery

. . . . . . . . . . . . 120

Chassis Intrusion Switch

Removing the Chassis Intrusion Switch

Installing the Chassis Intrusion Switch

Power Supply Distribution Module

Removing the Power Supply Distribution Module

Installing the Power Supply Distribution Module

SAS Backplane

. . . . . . . . . . . . . . . . . . . . . 124

Removing the SAS Backplane

Installing the SAS Backplane

Control Panel (Service-only Procedure)

Removing the Control Panel

Installing the Control Panel

System Board (Service Only Procedure)

Removing the System Board

Installing the System Board

. . . . . . . . . . . . . . . . 120

. . . . . . 120

. . . . . . 121

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. 122

. 123

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. . . . . . . . . . . . . 128

. . . . . . . . 128

. . . . . . . . . . . . 128

. . . . . . . . . . . . 130

4 Troubleshooting Your System . . . . . . . . 133

Safety First—For You and Your System . . . . . . . . . 133

Start-Up Routine

. . . . . . . . . . . . . . . . . . . . . 133

Checking the Equipment. . . . . . . . . . . . . . . . . 134

Troubleshooting External Connections

Troubleshooting the Video Subsystem

Troubleshooting the Keyboard or Mouse

Troubleshooting Serial I/O Problems

. . . . . . . 134

. . . . . . . 134

. . . . . 135

. . . . . . . . . . 137

Contents 7

Troubleshooting a Serial I/O Device . . . . . . . 138

Troubleshooting a USB Device

. . . . . . . . . . 138

Troubleshooting a NIC

Troubleshooting a Wet System

Troubleshooting a Damaged System

Troubleshooting the System Battery

. . . . . . . . . . . . . . . . . 140

. . . . . . . . . . . . . 141

. . . . . . . . . . 142

. . . . . . . . . . 143

Troubleshooting Redundant Power Supplies

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

. . . . . . . . . . . . . . 145

. . . . . . . . . . . 146

. . . . . . 145

Troubleshooting an Internal USB Memory Key

Troubleshooting a Diskette Drive

Troubleshooting an Optical Drive

Troubleshooting a SCSI Tape Drive

Troubleshooting a Hard Drive

. . . . . . . . . . . 149

. . . . . . . . . . . 151

. . . . . . . . . . 152

. . . . . . . . . . . . . 153

Troubleshooting a Hot-pluggable Hard Drive

. . . . . 143

. . . . 148

. . . . . 155

5 Running the System Diagnostics . . . . . . 163

8 Contents

Troubleshooting a SAS or SAS RAID Controller

Troubleshooting Expansion Cards

Troubleshooting the Microprocessor

. . . . . . . . . . . 159

. . . . . . . . . 161

. . . . 157

Using Dell PowerEdge Diagnostics . . . . . . . . . . 163

System Diagnostics Features . . . . . . . . . . . . . . 163

When to Use the System Diagnostics

Running the System Diagnostics

System Diagnostics Testing Options

Using the Custom Test Options

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . 164

. . . . . . . . . . . . 164

. . . . . . . . . . 165

. . . . . . . . . . . . . 165

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. . . . . . . . . . 166

6 Jumpers and Connectors . . . . . . . . . . . 167

System Board Connectors . . . . . . . . . . . . . . . . 167

Jumper Settings

SAS Backplane Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . . . . 170

. . . . . . . . . . . 171

. . . . . . . . . . . . 173

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 175

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 175

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Contents 9

10 Contents

About Your System

This section describes the physical, firmware, and software interface features
that provide and ensure the essential functioning of your system. The
physical connectors on your system’s front and back panels provide
convenient connectivity and system expansion capability. The system
firmware, applications, and operating system monitor the system and
component status and alert you when a problem arises. System conditions
can be reported by any of the following:

• Front or back panel indicators

• LCD status messages

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and
provides steps to resolve any problems indicated by a message. The system
indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and

regulatory information. Warranty information may be included within this
document or as a separate document.

• The

• CDs included with your system provide documentation and tools for

• Systems management software documentation describes the features,

• Operating system documentation describes how to install (if necessary),

Getting Started Guide

up your system, and technical specifications.

configuring and managing your system.

requirements, installation, and basic operation of the software.

configure, and use the operating system software.

provides an overview of system features, setting

About Your System 11

• Documentation for any components you purchased separately provides
information to configure and install these options.

• Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.

NOTE: Always check for updates at support.dell.com and read the updates

first because they often supercede information in other documents.

• Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access
system features. If your operating system begins to load before you enter the
keystroke, allow the system to finish booting, and then restart your system
and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke Description

<F2> Enters the System Setup program (see "Entering the System Setup

Program" on page 41).

<F10> Opens the utility partition, allowing you to run the system diagnostics

(see "Running the System Diagnostics" on page 163.

<F11> Enters the boot mode selection screen, allowing you to choose a boot

device.

<F12> Starts PXE boot.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management

Utility, which allows access to the system event log (SEL) and
configuration of the Remote Access Controller (RAC) card. See the
BMC User’s Guide for more information on setup and use of BMC.

<Ctrl+C> This keystroke enters the SAS Configuration Utility. See your SAS

controller User’s Guide for more information.

<Ctrl+R> If you have the optional battery-cached SAS RAID controller, this

keystroke enters the RAID configuration utility. For more information,
see the documentation for your SAS controller card.

12 About Your System

Table 1-1. Keystrokes for Accessing System Features (continued)

Keystroke Description

<Ctrl+S> If you have PXE support enabled through the System Setup Program

(see "Integrated Devices Screen" on page 48), this keystroke allows you
to configure NIC settings for PXE boot. For more information, see the
documentation for your integrated NIC.

Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, and connectors located on the
system's front panel. Table 1-2 provides component descriptions.

Figure 1-1. Front-Panel Features and Indicators

6

5

4

3

2

1

7

8

About Your System 13

Table 1-2. Front-Panel Components

Item Component Icon Description

1 3.5-inch drive bay Holds an optional diskette drive.

2 lower 5.25-inch drive

bay

3 upper 5.25-inch drive

bay

4 power button The power button controls the DC

Holds an optional optical drive or
tape backup unit.

Holds an optical drive.

power supply output to the system.

NOTE: If you turn off the system using

the power button and the system is
running an ACPI-compliant operating
system, the system performs a
graceful shutdown before the power
is turned off. If the system is not
running an ACPI-compliant operating
system, the power is turned off
immediately after the power button is
pressed.

5 NMI button Used to troubleshoot software and

device driver errors when using
certain operating systems. This
button can be pressed using the end
of a paper clip.

Use this button only if directed to
do so by qualified support personnel
or by the operating system's
documentation.

6 System identification

button

The identification buttons on the
front and back panels can be used to
locate a particular system within a
rack. When one of these buttons is
pushed, the LCD panel on the front
and the blue system status indicator
on the back blink until one of the
buttons is pushed again.

14 About Your System

Table 1-2. Front-Panel Components (continued)

Item Component Icon Description

7 LCD panel Provides system ID, status

information, and system error
messages.

The LCD lights blue during normal
system operation. Both the system
management software and the
identification buttons located on
the front and back of the system can
cause the LCD to flash blue to
identify a particular system.

The LCD lights amber when the
system needs attention, and the
LCD panel displays an error code
followed by descriptive text.

NOTE: If the system is connected to

AC power and an error has been
detected, the LCD lights amber
regardless of whether the system has
been powered on.

8 USB connectors (2) Connects USB 2.0-compliant

devices to the system.

About Your System 15

Back-Panel Features and Indicators

Figure 1-2 shows the controls, indicators, and connectors located on the
system's back panel.

Figure 1-2. Back-Panel Features and Indicators

6

5
4
3

2

1

1 expansion card slots (5) 2 USB connectors (4)

3 NIC connectors (2) 4 video connector

5 serial connector 6 power connector(s)

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

• Most devices must be connected to a specific connector and device drivers
must be installed before the device operates properly. (Device drivers are
normally included with your operating system software or with the device
itself.) See the documentation that accompanied the device for specific
installation and configuration instructions.

16 About Your System

• Always attach an external device while your system and the device are
turned off. Next, turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

See "Using the System Setup Program" on page 41 for information about
enabling, disabling, and configuring I/O ports and connectors.

Power Indicator Codes

The power button on the front panel controls the power to the system from
the system's power supplies. The power indicator lights green when the
system is on.

The indicators on the redundant power supplies show whether power is
present or whether a power fault has occurred (see Figure 1-3). Table 1-3 lists
the power supply indicator codes.

Table 1-3. Redundant Power Supply Indicators

Indicator Function

Power supply status Green indicates that the power supply is operational and

providing DC power to the system.

Power supply fault Amber indicates a problem with the power supply.

AC line status Green indicates that a valid AC source is connected to the

power supply and is operational.

About Your System 17

Figure 1-3. Redundant Power Supply Indicators

1

1

2

3

1 power supply status (DC out is

operational)

3 AC line status (AC in is operational)

2 power supply fault

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on
network activity and link status (see Figure 1-4). For a list of NIC indicator
codes, see Table 1-4.

Figure 1-4. NIC Indicators

2

1 link indicator 2 activity indicator

18 About Your System

Table 1-4. NIC Indicator Codes

Indicator Indicator Code

Link and activity
indicators are off

Link indicator is green The NIC is connected to a valid link partner on the

Activity indicator is
amber blinking

The NIC is not connected to the network.

network.

Network data is being sent or received.

LCD Status Messages

The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. Table 1-5 lists the LCD
status messages that can occur and the probable cause for each message. The
LCD messages refer to events recorded in the System Event Log (SEL). For
information on the SEL and configuring system management settings, see
the systems management software documentation.

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. See your Product
Information Guide for complete information about safety precautions, working
inside the computer, and protecting against electrostatic discharge.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 175.

About Your System 19

Table 1-5. LCD Status Messages

Code Text Causes Corrective Actions

N/A SYSTEM NAME

E1000 FAILSAFE,

Call Support

E1114 Temp Ambient Ambient system

E1115 Temp Planar Planar system temperature

E1118 CPU Temp

Interface

E1210 CMOS Batt CMOS battery is missing, or

E1211 ROMB Batt RAID battery is either

E12

nn##

PwrGd Specified voltage regulator

A 62-character string that
can be defined by the user in
the System Setup program.

SYSTEM NAME

The
displays under the following
conditions:

• The system is powered on.

• The power is off and
active errors are displayed.

Check the system event log
for critical failure events.

temperature is out of
acceptable range.

is out of acceptable range.

The BMC is unable to
determine the CPU(s)
temperature status.
Consequently, the BMC
increases the CPU fan speed
to maximum
as a precautionary measure.

the voltage is out of
acceptable range.

missing, bad, or unable to
recharge due to thermal
issues.

has failed.

This message is for
information only.

You can change the
system ID and name in
the System Setup
program (see "Entering
the System Setup
Program" on page 41).

See "Getting Help" on
page 175.

See "Troubleshooting
System Cooling
Problems" on page 145.

See "Troubleshooting
System Cooling
Problems" on page 145.

Turn off power to the
system and restart the
system. If the problem
persists, see "Getting
Help" on page 175.

See "Troubleshooting the
System Battery" on
page 143.

Reseat the RAID battery
connector. If the problem
persists, replace the
battery.

See "Getting Help" on
page 175.

20 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1226 PCI Rsr 1.5V

PwrGd

E1229 CPU # VCORE Processor # VCORE voltage

E122A CPU VTT PwrGd Processor # VTT voltage has

E1310 RPM Fan ## RPM of specified cooling

E1311 FAN MOD ##

RPM

E1313 Fan

Redundancy

E1410 CPU # IERR Specified microprocessor is

1.5V Riser Card Power Good
failure.

regulator has failed.

exceeded the allowable
voltage range

fan is out of acceptable
operating range.

RPM of specified cooling
fan module is out of
acceptable operating range.

One or more cooling fans
has failed. Cooling fan
redundancy has been lost.

reporting an internal error.

See "Getting Help" on
page 175.

See "Getting Help" on
page 175.

See "Getting Help" on
page 175.

See "Troubleshooting
System Cooling
Problems" on page 145.

See "Troubleshooting
System Cooling
Problems" on page 145.

See "Troubleshooting
System Cooling
Problems" on page 145.

See your system’s
Information Update tech
sheet located on
support.dell.com for the
most current system
information. If the
problem persists, see
"Getting Help" on
page 175.

About Your System 21

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1414 CPU #

Thermtrip

Specified microprocessor is
out of acceptable
temperature range and has
halted operation.

See "Troubleshooting
System Cooling
Problems" on page 145. If
the problem persists,
ensure that the
microprocessor heat sinks
are properly installed (see
"Troubleshooting the
Microprocessor" on
page 161).

NOTE: The LCD continues

to display this message
until the system’s power
cord is disconnected and
reconnected to the AC
power source, or the SEL is
cleared using either Server
Assistant or the BMC
Management Utility. See
the Dell OpenManage™

Baseboard Management
Controller User’s Guide for

information about these
utilities.

E1418 CPU #

Presence

E141C CPU Mismatch Processors are in an

Specified processor is
missing or bad, and the
system is in an unsupported
configuration.

unsupported configuration.

See "Troubleshooting the
Microprocessor" on
page 161.

Ensure that your
processors match and
conform to the type
described in the
Microprocessor Technical
Specifications outlined in
your system’s Getting
Started Guide.

22 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E141F CPU Protocol The system BIOS has

reported a processor
protocol error.

E1420 CPU Bus PERR The system BIOS has

reported a processor bus
parity error.

E1421 CPU Init The system BIOS has

reported a processor
initialization error.

E1422 CPU Machine

Chk

E1610 PS # Missing No power is available from

E1614 PS # Status No power is available from

E1618 PS #

Predictive

E161C PS # Input

Lost

The system BIOS has
reported a machine check
error.

the specified power supply;
specified power supply is
improperly installed or
faulty.

the specified power supply;
specified power supply is
improperly installed or
faulty.

Power supply voltage is out
of acceptable range;
specified power supply is
improperly installed or
faulty.

Power source for specified
power supply is unavailable,
or out of acceptable range.

See "Getting Help" on
page 175.

See "Getting Help" on
page 175.

See "Getting Help" on
page 175.

See "Getting Help" on
page 175.

See "Troubleshooting
Redundant Power
Supplies" on page 143.

See "Troubleshooting
Redundant Power
Supplies" on page 143.

See "Troubleshooting
Redundant Power
Supplies" on page 143.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting
Redundant Power
Supplies" on page 143.

About Your System 23

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1624 PS Redundancy The power supply subsystem

is no longer redundant. If
the last supply fails, the
system will go down.

E1710 I/O Channel

Chk

E1711 PCI PERR B##

D## F##

PCI PERR Slot #The system BIOS has

The system BIOS has
reported an I/O channel
check.

The system BIOS has
reported a PCI parity error
on a component that resides
in PCI configuration space
at bus ##, device ##,
function ##.

reported a PCI parity error
on a component that resides
in the specified PCIe slot.

See "Troubleshooting
Redundant Power
Supplies" on page 143.

See "Getting Help" on
page 175.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 159. If
troubleshooting does not
resolve the problem, see
"Getting Help" on
page 175.

E1712 PCI SERR B##

D## F##

PCI SERR Slot #The system BIOS has

E1714 Unknown Err The system BIOS has

The system BIOS has
reported a PCI system error
on a component that resides
in PCI configuration space
at bus ##, device ##,
function ##.

reported a PCI system error
on a component that resides
in the specified slot.

determined that there has
been an error in the system,
but is unable to determine
its origin.

24 About Your System

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 159. If
troubleshooting does not
resolve the problem, see
"Getting Help" on
page 175.

See "Getting Help" on
page 175.

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E171F PCIE Fatal

Err B## D##
F##

PCIE Fatal
Err Slot #

E1810 HDD ## Fault The SAS subsystem has

E1811 HDD ## Rbld

Abrt

E1812 HDD ##

Removed

E1913 CPU &

Firmware
Mismatch

E1A14 SAS Cable A SAS cable A is missing or

E1A15 SAS Cable B SAS cable B is missing or

E1A15 SAS Cable C SAS cable C is missing or

The system BIOS has
reported a PCIe fatal error
on a component that resides
in PCIe configuration space
at bus ##, device ##,
function ##.

The system BIOS has
reported a PCIe fatal error
on a component that resides
in the specified slot.

determined that hard drive
## has experienced a fault.

Specified hard drive has
ended rebuild before
completion.

The specified hard drive has
been removed from the
system.

The BMC firmware does not
support the CPU.

bad.

bad.

bad.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 159. If
troubleshooting does not
resolve the problem, see
"Getting Help" on
page 175.

See "Troubleshooting a
Hard Drive" on page 153.

See "Troubleshooting a
Hard Drive" on page 153.

Information only.

Update to the latest BMC
firmware. See the BMC
User’s Guide for more
information on setup and
use of BMC.

Reseat the cable. If the
problem persists, replace
the cable.

Reseat the cable. If the
problem persists, replace
the cable.

Reseat the cable. If the
problem persists, replace
the cable.

About Your System 25

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1A18 PDB Ctrl

Cable

E2010 No Memory No memory is installed in

E2011 Mem Config

Err

E2012 Unusable

Memory

E2013 Shadow BIOS

Fail

E2014 CMOS Fail CMOS failure. CMOS RAM

E2015 DMA

Controller

E2016 Int

Controller

E2017 Timer Fail Timer refresh failure. See "Getting Help" on

E2018 Prog Timer Programmable interval

E2019 Parity Error Parity error. See "Getting Help" on

E201A SIO Err SIO failure. See "Getting Help" on

E201B Kybd

Controller

Control cable for the power
distribution board (PDB) is
missing or bad

the system.

Memory detected, but is not
configurable. Error detected
during memory
configuration.

Memory is configured, but
not usable. Memory
subsystem failure.

The system BIOS failed to
copy its flash image into
memory.

not functioning properly.

DMA controller failure. See "Getting Help" on

Interrupt controller failure. See "Getting Help" on

timer error.

Keyboard controller failure. See "Getting Help" on

Reseat the cable. If the
problem persists, replace
the cable.

Install memory. See
"System Memory" on
page 110.

See "Troubleshooting
System Memory" on
page 146.

See "Troubleshooting
System Memory" on
page 146.

See "Troubleshooting
System Memory" on
page 146.

See "Getting Help" on
page 175.

page 175.

page 175.

page 175.

See "Getting Help" on
page 175.

page 175.

page 175.

page 175.

26 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E201C SMI Init System management

interrupt (SMI)
initialization failure.

E201D Shutdown Test BIOS shutdown test failure. See "Getting Help" on

E201E POST Mem Test BIOS POST memory test

failure.

E201F DRAC Config Remote Access Controller

(RAC) configuration failure.

E2020 CPU Config CPU configuration failure. Check screen for specific

E2021 Memory

Population

E2022 POST Fail General failure after video. Check screen for specific

E2110 MBE DIMM # & #One of the DIMMs in the

Incorrect memory
configuration. Memory
population order incorrect.

set implicated by "# & #"
has had a memory multi-bit
error (MBE).

See "Getting Help" on
page 175.

page 175.

See "Troubleshooting
System Memory" on
page 146. If the problem
persists, see "Getting
Help" on page 175.

Check screen for specific
error messages. Ensure
that RAC cables and
connectors are properly
seated. If problem
persists, see your RAC
documentation.

error messages.

Check screen for specific
error messages (see
"Troubleshooting System
Memory" on page 146).

error messages.

See "Troubleshooting
System Memory" on
page 146.

About Your System 27

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2111 SBE Log

Disable DIMM
#

E2112 Mem Spare

DIMM #

I1910 Intrusion System cover has been

I1911 >3 ERRs Chk

Log

I1912 SEL Full System Event Log is full of

I1915 Video Off

(LCD lights with
a blue or amber
background.)

The system BIOS has
disabled memory single-bit
error (SBE) logging, and will
not resume logging further
SBEs until the system is
rebooted. "#" represents the
DIMM implicated by the
BIOS.

The system BIOS has spared
the memory because it has
determined that the
memory had too many
errors. "#" represents the
DIMM implicated by the
BIOS.

removed.

LCD overflow message.

A maximum of three error
messages can display
sequentially on the LCD.
The fourth message displays
as the standard overflow
message.

events, and is unable to log
any more events.

The video has been turned
off by the RAC remote user.

See "Troubleshooting
System Memory" on
page 146.

See "Troubleshooting
System Memory" on
page 146.

Information only.

Check the SEL for details
on the events.

Clear the log by deleting
event entries.

Information only.

28 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

I1916 Video Off in

##

(LCD lights with
a blue or amber
background.)

W1228 ROMB Batt <

24hr

The video will be turned off
in xx seconds by the RAC
remote user.

Warns predictively that the
RAID battery has less than
24 hours of charge left.

Information only.

Replace RAID battery
(see "Installing a SAS
Controller Card" on
page 97).

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 177.

Solving Problems Described by LCD Status Messages

The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418
appears, you know that a microprocessor is not installed in socket 1.

In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.

CPU_1_Presence

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.

About Your System 29

Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new SEL
entry.

• The system is reset and new error events are detected.

• A failure is recorded from another source that maps to the same display
entry.

System Messages

System messages appear on the screen to notify you of a possible problem
with the system. Table 1-3 lists the system messages that can occur and the
probable cause and corrective action for each message.

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. See your Product
Information Guide for complete information about safety precautions, working
inside the computer, and protecting against electrostatic discharge.

NOTE: If you receive a system message that is not listed in Table 1-3, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

Table 1-6. System Messages

Message Causes Corrective Actions

Alert! DIMM1_A and
DIMM1_B must be
populated with a
matched set of
DIMMs if more than
one DIMM is
present. The
following memory
DIMMs have been
disabled:

If more than one DIMM
is present, DIMMs must
be installed in matching
pairs.

Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "Memory Module
Installation Guidelines" on
page 110. If the problem
persists, see
"Troubleshooting System
Memory" on page 146.

30 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Alert! Unsupported
memory, incomplete
sets, or unmatched
sets. The following
memory is disabled:

Attempting to
update Remote
Configuration.
Please wait...

BIOS Update Attempt
Failed!

Caution! NVRAM_CLR
jumper is installed
on system board.

Decreasing
available memory

Diskette drive 0
seek failure.

Diskette read
failure.

Unsupported DIMMs,
mismatched DIMMs, or
unmatched DIMMs have
been detected. If more
than one DIMM is
present, DIMMs must be
installed in matching
pairs.

Remote Configuration
request has been detected
and is being processed.

Remote BIOS update
attempt failed.

NVRAM_CLR jumper is
installed. CMOS has been
cleared.

Faulty or improperly
installed memory
modules.

Faulty or improperly
inserted diskette,
incorrect configuration
settings in the System
Setup program, or loose
diskette/tape drive
interface cable, or loose
power cable. Replace the
diskette.

Faulty diskette, faulty or
improperly connected
diskette/tape drive
interface cable, or loose
power cable.

For memory configuration
information, see "Memory
Module Installation
Guidelines" on page 110. If
the problem persists, see
"Troubleshooting System
Memory" on page 146.

Wait until the process is
complete.

Retry the BIOS update. If
the problem persists, see
"Getting Help" on page 175.

Remove the NVRAM_CLR
jumper. See Figure 6-1 for
jumper location.

See "Troubleshooting System
Memory" on page 146.

See "Troubleshooting a
Diskette Drive" on page 149.

See "Troubleshooting a
Diskette Drive" on page 149.

About Your System 31

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Diskette subsystem
reset failed.

Drive not ready. Diskette missing from or

Error: Remote
Access Controller
initialization
failure

Error 8602 ­Auxiliary Device
Failure

Verify that mouse
and keyboard are
securely attached
to correct
connectors.

Fatal Error caused
a system reset:

Please check the
system event log
for details

Gate A20 failure Faulty keyboard

General failure The operating system is

Faulty diskette/tape drive
controller.

improperly inserted in
diskette drive.

The Remote Access
Controller failed to
initialize.

The mouse cable
connector is loose or
improperly connected, or
the mouse is defective.

A fatal system error
occurred and caused the
system to reboot.

controller; faulty system
board.

unable to carry out the
command.

See "Troubleshooting a
Diskette Drive" on page 149.

Insert or replace the diskette.

Ensure that the Remote
Access Controller is properly
installed (see "Installing a
RAC Card" on page 103).

Ensure that the mouse cable
is properly connected to the
system. If the problem
persists, try another mouse.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 133 for
any faulty components
specified in the SEL.

See "Getting Help" on
page 175.

This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.

32 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Keyboard Controller
failure

Keyboard data line
failure

Keyboard stuck key
failure

Manufacturing mode
detected

Memory address line

value

, read

value

address

value

value

read

value

address

value

value

value

failure at
read
expecting

Memory double word
logic failure at

address

expecting

Memory odd/even
logic failure at

address,

expecting

Memory write/read
failure at
read
expecting

Memory tests
terminated by
keystroke

Faulty keyboard
controller; faulty system
board

Keyboard cable connector
is loose or improperly
connected, defective
keyboard, or defective
keyboard/mouse controller

System is in
manufacturing mode.

Faulty or improperly

,

installed memory
modules.

,

POST memory test
terminated by pressing
the spacebar.

See "Getting Help" on
page 175.

Check the keyboard
connection to the system. If
the problem persists, try
another keyboard.

Reboot to take the system
out of manufacturing mode.

See "Troubleshooting System
Memory" on page 146.

Information only.

About Your System 33

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

No boot device
available

No boot sector on
hard drive

No timer tick
interrupt

Not a boot diskette No operating system on

PCI BIOS failed to
install

Faulty or missing optical
drive subsystem, hard
drive, or hard-drive
subsystem, or no bootable
USB key installed.

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See “"Getting Help" on

diskette.

PCIe device BIOS
(Option ROM) checksum
failure detected during
shadowing. A cable to an
expansion card is
unseated; an expansion
card is faulty or
improperly installed.

Use a bootable USB key, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Internal
USB Memory Key" on
page 148 and
"Troubleshooting a Hard
Drive" on page 153. See
"Using the System Setup
Program" on page 41 for
information on setting the
order of boot devices.

Check the hard-drive
configuration settings in the
System Setup program (see
"Using the System Setup
Program" on page 41). If
necessary, install the
operating system on your
hard drive (see your
operating system
documentation).

page 175."

Replace with a bootable
diskette.

Reseat the expansion card(s)
and expansion card cables. If
the problem persists, see
"Troubleshooting Expansion
Cards" on page 159.

34 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

PCIe Fatal Error
caused a system
reset: Slot

Embedded

nn

Bus#

/Dev#nn/Func

n

n

Please check the
system event log
for details

Plug & Play
Configuration Error

Read fault

Requested sector
not found

Remote
configuration
update attempt
failed

ROM bad checksum =

address

Faulty or improperly
installed PCIe card in the
specified slot.

Error encountered in
initializing PCIe device;
faulty system board.

The operating system
cannot read from the hard
drive or USB device, the
system could not find a
particular sector on the
disk, or the requested
sector is defective.

System unable to process
Remote Configuration
request.

Expansion card
improperly installed or
faulty.

Reseat the PCIe card in the
specified slot number (see
"Installing an Expansion
Card" on page 95). If the
problem persists, see
"Getting Help" on page 175.

Install the NVRAM_CLR
jumper and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 159.

Replace the USB medium or
device. Ensure that the USB
or hard drive cables are
properly connected. See
"Troubleshooting a USB
Device" on page 138, or
"Troubleshooting a Hard
Drive" on page 153 for the
appropriate drive(s) installed
in your system.

Retry Remote Configuration.

Reseat the expansion card(s)
and expansion card cables. If
the problem persists, see
"Troubleshooting Expansion
Cards" on page 159.

About Your System 35

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

SATA PORT n drive
not found

Sector not found

Seek error

Seek operation
failed

Shutdown failure Shutdown test failure. See "Troubleshooting System

The amount of
system memory has
changed

Time-of-day clock
stopped

Time-of-day not set

- please run SETUP
program

Timer chip counter
2 failed

SATA port x was turned
on in setup, but a drive
was not found.

Faulty hard drive, USB
device, or USB medium.

Memory has been added
or removed or a memory
module may be faulty.

Faulty battery or faulty
chip.

Incorrect time or date
settings; faulty system
battery.

Faulty system board. See "Getting Help" on

See "Troubleshooting a Hard
Drive" on page 153 for the
appropriate drive(s) installed
in your system.

See "Troubleshooting a USB
Device" on page 138 or
"Troubleshooting a Hard
Drive" on page 153 for the
appropriate drive(s) installed
in your system.

Memory" on page 146.

If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module (see
"Troubleshooting System
Memory" on page 146).

See "Troubleshooting the
System Battery" on page 143.

Check the time and date
settings (see "Using the
System Setup Program" on
page 41). If the problem
persists, replace the system
battery (see "System Battery"
on page 118).

page 175.

36 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

TPM configuration
operation honored

Information only. System will
now restart.

TPM failure A Trusted Platform

Module (TPM) function
has failed.

TPM operation is
pending. Press I to
Ignore or M to
Modify to allow
this change and
reset the system.

WARNING: Modifying
could prevent
security.

Unexpected
interrupt in
protected mode

Unsupported DIMM
detected in the
RAID DIMM slot!

Unsupported RAID
key detected.

Utility partition
not available

Configuration change has
been requested.

DIMMs are improperly
seated or the
keyboard/mouse controller
chip has failed.

DIMM installed in RAID
DIMM slot is not
supported.

The RAID key installed in
the system is not
supported on this system.

The <F10> key was
pressed during POST, but
no utility partition exists
on the boot hard drive.

See "Getting Help" on
page 175.

Press I to continue system
boot. Press M to modify the
TPM setting and restart.

Reseat the DIMMs. See
"Troubleshooting System
Memory" on page 146. If the
problem persists, see
"Getting Help" on page 175.

See "Troubleshooting System
Memory" on page 146. If the
problem persists, see
"Getting Help" on page 175.

Information only.

Create a utility partition on
the boot hard drive. See the
CDs that came with your
system.

About Your System 37

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Warning: A fatal
error has caused
system reset!
Please check the
system event log!

Warning! No micro
code update loaded
for processor

Warning! Detected
missing RAID
hardware for the
embedded RAID
subsystem.

Warning! Detected
mode change from
SCSI to RAID on
channel x of the
embedded RAID
subsystem.

Warning! Detected
mode change from
RAID to SCSI on
channel
embedded RAID
subsystem.

Warning! Embedded
RAID firmware is
not present.

Warning! Embedded
RAID error!

n

n

of the

A fatal system error
occurred and caused the
system to reboot.

A microcode update
failed.

RAID key or RAID DIMM
missing when system is in
RAID mode.

The embedded RAID
subsystem configuration
has changed in System
Setup.

The embedded RAID
subsystem configuration
has changed in System
Setup.

The embedded RAID
firmware does not
respond.

The embedded RAID
firmware responds with an
error.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 133 for
any faulty components
specified in the SEL.

Update the BIOS firmware.
If the problem persists, see
"Getting Help" on page 175.

Information only.

See "Using the System Setup
Program" on page 42.

See "Using the System Setup
Program" on page 42.

See "Using the System Setup
Program" on page 42.

See "Using the System Setup
Program" on page 42.

38 About Your System

Table 1-6. System Messages (continued)

Message Causes Corrective Actions

Warning: The
installed memory
configuration is
not optimal. For
more information on
valid memory
configurations,
please see the
system
documentation on
support.dell.com

Write fault

Write fault on
selected drive

Invalid memory
configuration. The system
will run but at a reduced
functionality.

Faulty USB device, USB
medium, optical drive
assembly, hard drive, or
hard-drive subsystem.

Ensure that the memory
modules are installed in a
valid configuration (see
"Memory Module
Installation Guidelines" on
page 110). If the problem
persists, see
"Troubleshooting System
Memory" on page 146.

See "Troubleshooting a USB
Device" on page 138,
"Troubleshooting an Internal
USB Memory Key" on
page 148, or
"Troubleshooting a Hard
Drive" on page 153.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 177.

Warning Messages

A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
hard drive, a message will warn you that you may lose all data on the hard
drive. Warning messages usually interrupt the task and require you to respond
by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the
operating system or application.

About Your System 39

Diagnostics Messages

The system diagnostic utilities produce messages from diagnostic tests run on
your system. See "Running the System Diagnostics" on page 163 for more
information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.

40 About Your System

Using the System Setup Program

After you set up your system, run the System Setup program to familiarize
yourself with your system configuration and optional settings. Record the
information for future reference.

You can use the System Setup program to:

• Change the system configuration stored in NVRAM after you add, change,
or remove hardware

• Set or change user-selectable options—for example, the time or date

• Enable or disable integrated devices

• Correct discrepancies between the installed hardware and configuration
settings

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

NOTE: To ensure an orderly system shutdown, see the documentation that

accompanied your operating system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error
messages. If an error message appears while the system is booting, make a
note of the message. Before entering the System Setup program, see "System
Messages" on page 30 for an explanation of the message and suggestions for
correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to send a

message the first time you start your system.

Using the System Setup Program 41

Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the
System Setup program screens and to exit the program.

Table 2-1. System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, <
right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

–>, left and

Cycles through the settings in a field. In many
fields, you can also type the appropriate value.

system if any changes were made.

's help file.

42 Using the System Setup Program

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program
screen appears (see Figure 2-1).

Figure 2-1. Main System Setup Program Screen

Table 2-2 lists the options and descriptions for the information fields that
appear on the main System Setup program screen.

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective

options, where applicable.

Using the System Setup Program 43

Table 2-2. System Setup Program Options

Option Description

System Time Sets the time on the system's internal clock.

System Date Sets the date on the system's internal calendar.

Memory Information Displays a screen to view memory information and to

configure certain memory features (see Table 2-3).

CPU Information Displays information related to the microprocessor (speed,

cache size, and so on) (see Table 2-4).

SATA Configuration Enables or disables a Serial Advanced Technology

Attachment (SATA) device (such as hard drive, CD drive,
or DVD drive) (see "SATA Configuration Screen" on
page 47).

Boot Sequence Determines the order in which the system searches for

boot devices during system startup. Available options can
include the diskette drive, CD drive, hard drives, and
network. If you have installed a RAC, additional options
such as virtual diskette and virtual CD-ROM may be
present.

NOTE: System boot is not supported from an external device

attached to a SAS or SCSI adapter. See support.dell.com for
the latest support information about booting from external
devices

Hard-Disk Drive
Sequence

USB Flash Drive
Emulation Type
(Auto default)

Boot Sequence Retry
(Disabled default)

Integrated Devices Displays a screen to configure the system’s integrated

Determines the order in which the system searches the
hard drives during system startup. The selections depend
on the hard drives installed in your system.

Determines the emulation type for a USB flash drive. Hard

disk allows the USB flash drive to act as a hard drive.
Floppy allows the USB flash drive to act as a removal

diskette drive. Auto automatically chooses an emulation
type.

Enables or disables the Boot Sequence Retry feature.
When set to Enabled, the system re-attempts the boot
sequence after a 30-second timeout if the previous boot
attempt failed.

devices.

44 Using the System Setup Program

Table 2-2. System Setup Program Options (continued)

Option Description

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of

the integrated devices on the PCI bus, and any installed
expansion cards that require an IRQ.

Serial Communication Displays a screen to configure serial communication,

external serial connector, fail-safe baud rate, remote
terminal type, and redirection after boot.

Embedded Server
Management

System Security Displays a screen to configure the system password and

Keyboard NumLock
(On default)

Report Keyboard Errors
(Report default)

Displays a screen to configure the front-panel LCD options
and to set a user-defined LCD string.

setup password features (see Table 2-8). For further
information, see "Using the System Password" on page 53
and "Using the Setup Password" on page 56.

Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).

Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error
messages relating to the keyboard or keyboard controller
during POST. This setting does not affect the operation of
the keyboard itself if a keyboard is attached to the system.

Memory Information Screen

Table 2-3 lists the descriptions for the information fields that appear on the
Memory Information screen.

Table 2-3. Memory Information Screen

Option Description

System Memory Size Displays the amount of system memory.

System Memory Type Displays the type of system memory.

System Memory Speed Displays the system memory speed.

Video Memory Displays the amount of video memory.

Using the System Setup Program 45

Table 2-3. Memory Information Screen (continued)

Option Description

System Memory Testing Specifies whether system memory tests are run at system

boot. Options are Enabled and Disabled.

CPU Information Screen

Table 2-4 lists the options and descriptions for the information fields that
appear on the CPU Information screen.

Table 2-4. CPU Information Screen

Option Description

64-bit Specifies if the installed processor supports 64-bit

extensions.

Core Speed Displays the clock speed of the processor.

Bus Speed Displays the bus speed of the processor.

Virtualization Technology
(Disabled default)

Adjacent Cache Line
Prefetch
(Enabled default)

Hardware Prefetcher
(Enabled default)

NOTE: Disable this feature if your system will not be

running virtualization software.

Displays when the processor supports Virtualization
Technology. Enabled permits virtualization software to
use Virtualization Technology incorporated in the
processor design. This feature can only be used by
software that supports Virtualization Technology.

Enables or disables optimal use of sequential memory
access. Disable this option for applications that require
high use of random memory access.

Enables or disables the hardware prefetcher.

46 Using the System Setup Program

Table 2-4. CPU Information Screen (continued)

Option Description

Demand-Based Power
Management
(Enabled default)

Processor X ID Displays the

NOTE: Check your operating system documentation to

verify if the operating system supports this feature.

Enables or disables demand-based power management.
When enabled, the CPU Performance State tables will
be reported to the operating system; when disabled, the
CPU Performance State tables will not be reported to
the operating system. If any of the CPUs do not support
demand-based power management, the field will
become read-only, and automatically set to Disabled.

family, model, and stepping of the

specified processor.

SATA Configuration Screen

Table 2-5 lists the options and descriptions for the information fields that
appear on the SATA Configuration screen.

Table 2-5. SATA Configuration Screen

Option Description

Port A
(Auto default)

Port B
(Off default)

Port C
(Off default)

Port D
(Off default)

Port E
(Off default)

Displays the model number, drive type, and size of the
device attached to Port A. When set to Auto (default), the
port is enabled if devices are attached to the port.

Displays the model number, drive type, and size of the
device attached to Port B. When set to Auto, the port is
enabled if devices are attached to the port.

Displays the model number, drive type, and size of the
device attached to Port C. When set to Auto, the port is
enabled if devices are attached to the port.

Displays the model number, drive type, and size of the
device attached to Port D. When set to Auto, the port is
enabled if devices are attached to the port.

Displays the model number, drive type, and size of the
device attached to Port E. When set to Auto, the port is
enabled if devices are attached to the port.

Using the System Setup Program 47

Table 2-5. SATA Configuration Screen (continued)

Option Description

Port F
(Off default)

Displays the model number, drive type, and size of the
device attached to Port F. When set to Auto, the port is
enabled if devices are attached to the port.

Integrated Devices Screen

Table 2-6 lists the options and descriptions for the information fields that
appear on the Integrated Devices screen.

Table 2-6. Integrated Devices Screen Options

Option Description

Diskette Controller
(Auto default)

User Accessible USB Ports
(All Ports On default)

Internal USB Port
(On default)

Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)

MAC Address Displays the MAC address for the integrated 10/100/1000

OS Watchdog Timer
(Disabled default)

Enables or disables the integrated diskette drive
controller.

Enables or disables the system’s user accessible USB
ports. Options are All Ports On, Only Back Ports On, and
All Ports Off.

Enables or disables the system’s internal USB port.

Enables or disables the system's integrated NIC. Options
are Enabled, Enabled with PXE, Enabled with iSCSI
Boot, and Disabled. PXE support allows the system to
boot from the network. Changes take effect after the
system reboots.

NIC. This field does not have user-selectable settings.

NOTE: This feature is usable only with operating systems

that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.

Sets a timer that monitors the operating system for
activity and aids in recovery if the system stops
responding. When this field is set to Enabled, the
operating system is allowed to initialize the timer. When
set to Disabled, the timer is not initialized.

48 Using the System Setup Program

Table 2-6. Integrated Devices Screen Options (continued)

Option Description

I/OAT DMA Engine

(Disabled default)

System Interrupt
Assignment (Standard)

Enables the I/O Acceleration Technology (I/OAT) option.
This feature should be enabled only if the hardware and
software support I/OAT. The I/OAT Data Memory
Tranfer (DMA) Engine transfers data between memory
modules, allowing data to bypass the CPU. I/OAT will be
supported on the NICs.

Controls the interrupt assignment of PCI devices in the
system. When set to distributed, the interrupt routing
will be swizzled to minimize IRQ sharing.

Serial Communication Screen

Table 2-7 lists the options and descriptions for the information fields that
appear on the Serial Communication screen.

Table 2-7. Serial Communication Screen Options

Option Description

Serial Communication
(On without Console
Redirection default)

External Serial Connector
(COM1 default)

Failsafe Baud Rate
(115200 default)

Remote Terminal Type
(VT 100/VT 220 default)

Redirection After Boot
(Enabled default)

Options are On without Console Redirection, On with

Console Redirection via COM1, On with Console
Redirection via COM2, and Off.

Specifies whether COM1, COM2, or Remote Access
Device has access to the external serial connector for

serial communications.

Displays the failsafe baud rate used for console
redirection when the baud rate cannot be negotiated
automatically with the remote terminal. This rate
should not be adjusted.

Select either VT 100/VT 220 or ANSI.

Enables or disables BIOS console redirection after your
system boots to the operating system.

Using the System Setup Program 49

System Security Screen

Table 2-8 lists the options and descriptions for the information fields that
appear on the System Security screen.

NOTE: Systems shipping in China are not equipped with TPM. Disregard any TPM

options listed in the System Security Screen.

Table 2-8. System Security Screen Options

Option Description

System Password Displays the current status of your system's password

security feature and allows you to assign and verify a new
system password.

NOTE: See "Using the System Password" on page 53 for

instructions on assigning a system password and using or
changing an existing system password.

Setup Password Restricts access to the System Setup program in the same

way that you restrict access to your system using the
system password feature.

NOTE: See "Using the Setup Password" on page 56 for

instructions on assigning a setup password and using or
changing an existing setup password.

Password Status Setting the Setup Password option to Enabled prevents

the system password from being changed or disabled at
system start-up.

To lock the system password, assign a setup password in
the Setup Password option and then change the Pa ss word
Status option to Locked. In this state, you cannot change
the system password using the System Password option
and cannot be disabled at system start-up by pressing
<Ctrl><Enter>.

To unlock the system password, enter the setup password
in the Setup Password field and then change the
Password Status option to Unlocked. In this state, you
can disable the system password at system start-up by
pressing <Ctrl><Enter> and then change the password
using the System Password option.

50 Using the System Setup Program

Table 2-8. System Security Screen Options (continued)

Option Description

TPM Security
(Off default)

NOTE: The TPM Security feature is not available in China.

Sets the reporting of the Trusted Platform Module
(TPM) in the system.

NOTE: The TPM can be used by security applications, and

it is capable of generating and storing keys and storing
passwords and digital certificates. See support.dell.com for
additional documentation on TPM technology.

When set to Off (default), presence of the TPM is not
reported to the operating system.

When set to On with Pre-boot Measurements, the
system reports the TPM to the operating system and
stores the pre-boot measurements (compliant with
Trusted Computing Group standards) to the TPM during
POST.

When set to On without Pre-boot Measurements, the
system reports the TPM to the operating system and
bypasses pre-boot measurements.

TPM Activation Changes the operational state of the TPM.

When set to Activate, the TPM is enabled and activated
at default settings.

When set to Deactivate, the TPM is disabled and
deactivated.

The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).

NOTE: This field is read-only when TPM Security is set to

Off.

Using the System Setup Program 51

Table 2-8. System Security Screen Options (continued)

Option Description

TPM Clear
(No default)

NOTICE: Clearing the TPM will cause loss of all

encryption keys in the TPM. This option will prevent
booting to the operating system and will result in loss
of data if the encryption keys cannot be restored. Be
sure to back up the TPM keys prior to enabling this
option.

When set to Yes, all the contents of the TPM are cleared.

NOTE: This field is read-only when TPM Security is set to

Off.

Power Button
(Enabled default)

Turns system's power off and on. On an

operating system, the system performs an orderly shutdown
before power is turned off.

The button is enabled in the System Setup program.
When disabled, the button can only turn on system power.

NOTE: You can still turn on the system by using the power

button, even if the Power Button option is set to Disabled.

NMI Button
(Disabled default)

AC Power Recovery
(Last default)

NOTICE: Use the NMI button only if directed to do so

by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.

Sets the NMI feature On or Off.

Determines how the system reacts when power is restored
to the system. If system is set to Last, the system returns
to the last power state. On turns on the system after
power is restored. When set to Off, the system remains
off after power is restored.

ACPI-compliant

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen
displays the following options:

•

Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

52 Using the System Setup Program

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on

your system. If your data requires more security, use additional forms of protection,
such as data encryption programs.

NOTICE: Anyone can access the data stored on your system if you leave the

system running and unattended without having a system password assigned or if
you leave your system unlocked so that someone can disable the password by
changing a jumper setting.

Your system is shipped to you without the system password feature enabled. If
system security is a concern, operate your system only with system password
protection.

To change or delete an existing password, you must know the password (see
"Deleting or Changing an Existing System Password" on page 55). If you
forget your password, you cannot operate your system or change settings in
the System Setup program until a trained service technician changes the
password jumper setting to disable the passwords, and erases the existing
passwords. This procedure is described in "Disabling a Forgotten Password" on
page 173.

Using the System Password

After a system password is assigned, only those who know the password have
full use of the system. When the System Password option is set to Enabled,
the system prompts you for the system password after the system starts.

Assigning a System Password

Before you assign a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, the setting shown for the System

Passwo rd option is Enabled. If the setting shown for the Password Status is
Unlocked, you can change the system password. If the Password Status

option is Locked, you cannot change the system password. When the system
password feature is disabled by a jumper setting, the system password is
Disabled, and you cannot change or enter a new system password.

Using the System Setup Program 53

When a system password is not assigned and the password jumper on the
system board is in the enabled (default) position, the setting shown for the

System Password option is Not Enabled and the Password Status field is
Unlocked. To assign a system password:

1

Verify that the

2

Highlight the

3

Type your new system password.

Password Status

System Password

option is set to

Unlocked

.

option and press <Enter>.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key
combinations are not valid. If you enter one of these combinations, the
system beeps. To erase a character when entering your password, press
<Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> at any time prior to
completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

The setting shown for the

System Password

changes to

Enabled

. Exit the

System Setup program and begin using your system.

6

Either reboot your system now for your password protection to take effect
or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 56), the system accepts your setup password as an alternate system
password.

54 Using the System Setup Program

When the Password Status option is set to Unlocked, you have the option to
leave the password security enabled or to disable the password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

When the Password Status option is set to Locked whenever you turn on your
system or reboot your system by pressing <Ctrl><Alt><Del>, type your
password and press <Enter> at the prompt.

After you type the correct system password and press <Enter>, your system
operates as usual.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message showing the number of unsuccessful attempts and that the
system has halted and will shut down. This message can alert you to an
unauthorized person attempting to use your system.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to further protect your system from

unauthorized changes.

Deleting or Changing an Existing System Password

1

When prompted, press <Ctrl><Enter> to disable the existing system
password.

If you are asked to enter your setup password, contact your network
administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the
option is set to

System Security

Unlocked

screen field to verify that the

.

Using the System Setup Program 55

Password Status

4

When prompted, type the system password.

5

Confirm that

If

Not Enabled

password has been deleted. If

Password

Not Enabled

is displayed for the

is displayed for the

System Password

Enabled

is displayed for the

System Password

option, the system

System

option.

option, press the <Alt><b> key combination to restart the

system, and then repeat steps 2 through 5.

Using the Setup Password

Assigning a Setup Password

You can assign (or change) a setup password only when the Setup Password
option is set to Not Enabled. To assign a setup password, highlight the Setup
Passwo rd option and press the <+> or <–> key. The system prompts you to
enter and verify the password. If a character is illegal for password use, the
system beeps.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. However, the system password cannot be used in place of the setup
password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key
combinations are not valid. If you enter one of these combinations, the
system beeps. To erase a character when entering your password, press
<Backspace> or the left-arrow key.

After you verify the password, the Setup Password setting changes to
Enabled. The next time you enter the System Setup program, the system
prompts you for the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

56 Using the System Setup Program

Operating With a Setup Password Enabled

If Setup Password is set to Enabled, you must enter the correct setup
password before you can modify most of the System Setup options. When
you start the System Setup program, the program prompts you to enter a
password.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens—with the following
exception: If System Password is not set to Enabled and is not locked through
the Password Status option, you can assign a system password (however, you
cannot disable or change an existing system password).

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight the
password window, and press <Enter> twice to clear the existing setup
password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 56.

Setup Password

Not Enabled

option, press <Enter> to access the setup

.

System Security

option.

Disabling a Forgotten Password

See "Disabling a Forgotten Password" on page 173.

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring,
monitoring, and recovery of systems remotely. BMC provides the following
features:

• Uses the system’s integrated NIC

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Allows control of system functions including power on and off

Using the System Setup Program 57

• Functions independently of the system’s power state or the system’s
operating system

• Provides text console redirection for system setup, text-based utilities, and
operating system consoles

NOTE: To remotely access the BMC through the integrated NIC, you must connect

the network connection to integrated NIC1.

For additional information on using BMC, see the documentation for the
BMC and systems management applications.

Entering the BMC Setup Module

1

Turn on or restart your system.

2

Press <

If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system and try
again.

Ctrl-E

> when prompted after POST.

Crtl-E

>,

BMC Setup Module Options

For information about the BMC Setup Module options and how to configure
the emergency management port (EMP), see the BMC User’s Guide.

58 Using the System Setup Program

Installing System Components

This section describes how to install the following system components:

• Front bezel

• System cover

• EMI fillers

• Processor airflow shroud

• Power supplies and power distribution board

• Hard drives

• Diskette drive

• Optical and tape drives

•Expansion cards

• SAS controller card

•RAID battery

•RAC card

• Internal USB memory key connector

• System fan and expansion card fan

•Memory

• Processor

• System battery

• Chassis intrusion switch

• power supply distribution module

• SAS backplane

• Control panel

• System board

Installing System Components 59

Recommended Tools

The procedures in this section may require one or more of the following tools:

• Small Phillips screwdriver

• Small flat-blade screwdriver

•W

rist grounding stra

p

Inside the System

Figure 3-1 shows the system cover removed to provide an interior view of the
system.

60 Installing System Components

Figure 3-1. Inside View of the System

17

16

1

2

15

14

13

12

6

11

1 system cover 2 processor airflow shroud

3 system fan 4 power supplies

5 power distribution board shroud 6 system memory modules (6)

7 processor and heat sink 8 drive release latch

9 control panel 10 optical drive

10

9

8

Installing System Components 61

7

3

4

5

11 5.25-inch drive bay 12 diskette drive

13 front bezel 14 expansion card fan

15 3.5-inch hard drive bays (4) 16 system board

17 expansion-card cover

The system board in your system supports a single processor, five expansion
cards, and six memory modules. Internal hard drive bays offer space for four
SAS or SATA hard drives, cabled or hot-pluggable.

NOTE: A controller expansion card is required for SAS hard drives.

The drive bays in the front of your system provide space for an optical drive,
an optional tape drive or second optical drive, an optional diskette drive, and
up to four hot-pluggable hard drives.

Power is supplied to the system board and internal peripherals through a pair
of redundant power supplies or a single non-redundant power supply.

Front Bezel

The front bezel covers the front of the system. In order to remove or install
any devices in the front drive bays, the front bezel must first be removed.

NOTE: If you are removing or installing a hot-pluggable hard drive, the system may

remain turned on and in the upright position during removal of the front bezel (see
"Diskette Drive (Optional)" on page 84
system component(s), the system should be turned off and placed in the orientation
shown in Figure 3-1

.

).

If you are removing or installing any other

62 Installing System Components

Removing the Front Bezel

1

Using the system key, unlock the front bezel (if locked).

Figure 3-2. Locking and Unlocking the System

2

Slide the bezel release latch to the right (away from the power button)
then rotate the top of the bezel away from the chassis.

3

Lift the bezel up and away from the system, removing the tabs from the
bezel tab slots.

Installing System Components 63

Figure 3-3. Removing and Installing the Front Bezel

4

1

3

1 lever 2 front bezel

3 tabs (2) 4 bezel tab slots (2)

2

Installing the Front Bezel

1

Insert the tabs on the front bezel into the bezel tab slots on the system
(see Figure 3-3).

2

Rotate the top of the bezel towards the chassis until the bezel locks into
place (see Figure 3-3).

3

Using the system key, lock the bezel (see Figure 3-2).

64 Installing System Components

Front Bezel Inserts

Removing a Front Bezel Insert

NOTE: Before installing a drive in one or more of the front drive bays, first remove

the corresponding insert(s) on the front bezel.

NOTE: Bezel inserts may contain screws on the inside. You can attach the screws

to new drives, as needed.

1

Remove the front bezel (see "Removing the Front Bezel" on page 63).

2

Press inward on one of the insert tabs, then pull the insert away from the
bezel from the back of the bezel. See Figure 3-4.

Figure 3-4. Removing and Installing the Front Bezel Insert

1

2

3

5

4

1 front bezel 2 front bezel insert

3 tab notch 4 insert tab

5screws

Installing System Components 65

Installing a Front Bezel Insert

NOTE: If you remove a drive from one or more of the front drive bays, replace the

corresponding insert(s) on the front bezel.

1

From the back of the front bezel, align one of the insert tabs with the
corresponding notch on the bezel, then press the insert into the bezel until
the opposite tab snaps into place (see Figure 3-4).

2

Replace the front bezel (see "Installing the Front Bezel" on page 64).

System Cover

Removing the System Cover

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Ensure that your work surface is flat and clean to prevent the system cover
from being scratched.

2

Turn off the system and all attached peripherals.

3

Disconnect the system from the electrical outlet, then disconnect all
peripherals from the system.

4

Press the power button to ground the system board.

5

Rotate the system feet inward into the

6

Lay the system on a flat surface with the system cover facing up (see
Figure 3-5).

7

Using a small flat-blade screwdriver, turn the release latch lock on the cover
release latch counterclockwise to the unlocked position (see Figure 3-5).

8

Lift the cover release latch, then rotate the latch towards the back of the
system to release the cover (see Figure 3-5).

9

Grasp the cover on both sides and carefully lift the cover away from the
system.

closed

position (see Figure 3-5).

66 Installing System Components

Figure 3-5. Removing and Installing the System Cover

1

5

4

1 cover release latch lock 2 system cover

3 hook slot 4 cover release latch

5 foot (4)

3

Installing the System Cover

1

Ensure that all internal cables are connected and folded out of the way.

2

Ensure that no tools or extra parts are left inside the system.

3

Ensure that the cover release latch is in the up (open) position.

4 Align the metal hooks on the cover with the hook slots on the system

chassis, then lower the cover until the cover is flush with the system (see

Figure 3-5).

5

Rotate the cover release latch towards the front of the system, then press
the latch into place to secure the cover.

2

Installing System Components 67

6

Using a small flat-blade screwdriver, turn the release latch lock on the cover
release latch clockwise to the locked position (see Figure 3-5).

7

Rotate the system feet outward into the open position (see Figure 3-5) and
return the system to the upright position.

8

Reattach any peripherals you disconnected, then connect the system to
the electrical outlet.

9

Turn on the system and attached peripherals.

EMI Fillers

Depending on the configuration of your system, an EMI filler may be
installed in one or more of the 5.25-inch optical drive bays or the 3.5-inch
diskette drive bay at the front of the system. EMI fillers are essential for
airflow efficiency and for electromagnetic interference (EMI) protection.

To install an optical drive or optional diskette drive, the corresponding EMI
filler must first be removed.

Removing an EMI Filler

1

Remove the front bezel (see "Removing the Front Bezel" on page 63).

2

Squeeze the tabs on the EMI filler, then pull the EMI filler out of the
chassis.

68 Installing System Components

Figure 3-6. Removing and Installing a Blank Drive EMI Filler

1

1 tabs (2) 2 EMI filler

Installing an EMI Filler

NOTE: If you remove a drive from one or more of the 5.25-inch optical drive bays or

the 3.5-inch diskette drive bay at the front of the system, replace the drive with an
EMI filler.

1

Push the EMI filler into the empty 5.25-inch or 3.5-inch drive bay on the
front of the chassis until the filler tabs lock into place (see Figure 3-6).

2

Replace the front bezel (see "Installing the Front Bezel" on page 64).

2

Processor Airflow Shroud

The processor airflow shroud directs airflow over the system processor and
memory modules.

NOTICE: Never operate your system with the processor airflow shroud removed.

Overheating of the system can develop quickly, resulting in shutdown of the system
and loss of data.

Installing System Components 69

Removing the Processor Airflow Shroud

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Remove the system cover (see "Removing the System Cover" on page 66).

2

Press the release tab on the expansion card cover and pivot the cover open.

NOTE: You can remove the expansion card cover, if desired, and set it aside.

Figure 3-7. Opening and Closing the Expansion Card Cover

1

1 expansion card cover 2 release tab

3

Remove the cable(s) from the cable guides and fold the SATA cable(s)

2

away from the processor airflow shroud.

70 Installing System Components

4

1

If present, remove the cable from the cable guides and fold the SAS cable
away from the processor airflow shroud.

5

Press the release tabs on the airflow shroud, then lift the shroud up and out
of the chassis.

Figure 3-8. Removing and Installing the Processor Shroud

2

7

6

5

3

4

1 processor airflow shroud 2 alignment tabs (2)

3 release tab 4 tab slots (2)

Installing System Components 71

5 alignment guide 6 release tab

7 cable guides (4)

Installing the Processor Airflow Shroud

NOTICE: Ensure that all SATA/SAS cables are folded out of the way and that all

power cables are properly routed before installing the processor airflow shroud.

1

Align the tabs on the processor airflow shroud with the tab slots on the
chassis, then carefully lower the shroud into the chassis until the release
tabs lock into place. Ensure that the alignment guide is seated in the
corresponding hole in the chassis and that no cables are pinned under the
bottom edges of the shroud (see Figure 3-8).

2

Route SATA cable(s) under and through the cable guides on the shroud.

3

Route the SAS cable, if applicable, under and through the cable guides on
the shroud.

4

Reinstall the expansion card cover, if removed, and pivot the expansion
card cover down until the cover snaps into place (see Figure 3-7).

5

Replace the system cover (see "Installing the System Cover" on page 67).

Redundant and Non-Redundant Power Supplies

Depending on your configuration, your system supports up to two hot­pluggable redundant 528-W power supplies or a single non-redundant 490-W
power supply.

In redundant mode, the system distributes the power load across both power
supplies to maximize efficiency. The second power supply provides power
redundancy; thus, when a power supply is removed with the system powered
on, the full power load is carried by the remaining power supply.

For information on removing and installing redundant power supplies, see
"Removing a Redundant Power Supply" on page 73 or "Installing a Redundant
Power Supply" on page 75. For information on removing and installing a non­redundant power supply, see "Removing a Non-redundant Power Supply" on
page 75 or "Installing a Non-Redundant Power Supply" on page 77.

72 Installing System Components

Removing a Redundant Power Supply

NOTICE: The system requires one power supply to operate the system normally. On

power-redundant systems, remove and replace only one power supply at a time in a
system that is powered on.

NOTICE: If you are replacing a redundant power supply while your system is on,

ensure that both the power supply status and the AC line status LEDs are green
before removing the power supply (see Figure 1-3). If one or both of the LEDs are
not green, see "Troubleshooting Redundant Power Supplies" on page 143.

1

Disconnect the power cable from the electrical outlet.

2

Disconnect the power cable from the power supply and remove the power
cable from the cable retention bracket.

3

Press the locking tab in toward the center of the power supply, then lift
power supply handle to release the power supply from the chassis.

4

Using the power supply handle, pull the power supply straight out of the
chassis.

Installing System Components 73

Figure 3-9. Removing and Installing a Redundant Power Supply

1

2

3

1 locking tab 2 power supply handle

3 cable retention bracket

74 Installing System Components

Installing a Redundant Power Supply

NOTE: When installing a redundant power supply, allow several seconds for the

system to recognize the power supply and determine if it is functioning properly.

1

With the power supply handle in the extended position, slide the power
supply into the chassis (see Figure 3-9).

2

Press down on the power supply handle until the the locking tab snaps into
place (see Figure 3-9).

NOTE: You may have to manually press the locking tab into place in order to

secure the power supply.

3

Connect the power cable to the power supply.

4

Route the power cable through the cable retention bracket (see
Figure 3-9).

5

Connect the power cable to the electrical outlet.

The power supply status indicator turns green if the power supply is
functioning properly (see Figure 1-3).

Removing a Non-redundant Power Supply

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the system cover (see "Removing the System Cover" on page 66).

3

Remove the processor airflow shroud (see "Removing the Processor Airflow
Shroud" on page 70).

4

Disconnect all power cables from the system board, drives, and SAS
backplane (if installed).

Note the routing of the power cables as you disconnect the cables from the
system board and drives. You must route these cables properly when you
replace them to prevent them from being pinched or crimped.

Installing System Components 75

5

Remove the screw that secures the power supply to the system.

6

Press the power supply release tab and slide the power supply out of the
system.

Figure 3-10. Removing and Installing a Non-redundant Power Supply

1

3

2

1 non-redundant power supply 2 power supply release tab

3 screw

76 Installing System Components

Installing a Non-Redundant Power Supply

1

Slide the power supply into the back of the chassis until the power supply
release tab snaps into place (see Figure 3-10).

2

Replace the screw to secure the power supply to the system (see
Figure 3-10).

3

Connect all power cables to the system board, drives, and SAS backplane
(if installed).

Ensure that all power cables are routed properly to prevent the cables from
becoming pinched or crimped.

4

Replace the processor airflow shroud (see "Installing the Processor Airflow
Shroud" on page 72).

5

Replace the system cover (see "Installing the System Cover" on page 67).

Hard Drives

NOTICE: Combining SATA and SAS hard drives in the same system configuration is

not supported.

Depending on your system configuration, your system supports up to four

3.5-inch SATA or SAS hard drives installed internally (see Figure 3-13) or at the
front of the system (see Figure 3-11). Hard drives installed in your system are
connected to the system board, an optional controller card, or to the SAS
backplane (requires a SAS controller card). Only hard drives installed in the hard
drive bays at the front of the system can be used as hot-pluggable.

Removing a Hot-Pluggable Hard Drive

1 Remove the front bezel (see "Removing the Front Bezel

2

From the RAID management software, prepare the drive for removal a

wait until the hard drive indicators on the front of the drive carrier signal
that the drive can be removed safely.

documentation for information about hot-pluggable hard drive removal.

If the hard drive is online, the green
drive is powered down. When both drive indicators are off, the drive is
ready for removal.

See your SAS/RAID controller

activity/

Installing System Components 77

fault indicator flashes as the

" on page 63

).

nd

3 Squeeze the tabs on the hard drive carrier release handle, then rotate the

handle down to release the drive

4

Slide the hard drive out of the system.

NOTICE: To maintain proper system cooling and EMI protection, all empty hard

drive bays must have a drive carrier or blank installed.

NOTE: If you are not replacing the hard drive, remove the drive from the drive

carrier (see Figure 3-12) and insert the empty carrier back into the drive bay.

Figure 3-11. Removing and Installing a Hot-Pluggable Hard Drive

2

.

1

1 hard drive carrier handle 2 hard drive bays (4)

3 tabs

3

Installing a Hot-Pluggable Hard Drive

NOTICE: It is recommended that you use only hard drives that have been tested

and approved for use with the SAS/SATA backplane.

NOTICE: Not all operating systems support hot-pluggable hard drive installation.

See the documentation supplied with your operating system for more information.

78 Installing System Components

NOTICE: Combining SATA and SAS hard drives in the same system configuration is

not supported.

1

Unpack the hard drive and prepare it for installation.

2

Remove the front bezel (see "Removing the Front Bezel" on page 63).

3

Remove either the existing hard drive, if applicable, or the hard drive
carrier (see "Diskette Drive (Optional)" on page 84).

4

Install the hard drive carrier on the hard drive.

a Insert the hard drive into the hard-drive carrier with the connector

end of the drive at the rear. See

b Viewing the assembly as shown in

Figure 3-12

Figure 3-12, a

.

lign the screw holes
on the hard drive with the rear set of holes labeled "SAS" on the hard
drive carrier.

When aligned correctly, the rear of the hard drive will be flush with
the rear of the hard-drive carrier.

c Attach the four screws to secure the hard drive to the hard-drive

carrier. See

Figure 3-12

.

Installing System Components 79

Figure 3-12. Removing and Installing a Hard Drive Carrier

1 2

4

1 screws (4) 2 hard drive carrier

3 hard drive 4 SAS mounting hole

5

With the handle on the hard drive carrier open, slide the hard drive into
the drive bay until the carrier contacts the backplane (see Figure 3-11).

6

Push in (towards the system) on the hard drive carrier handle and rotate
the handle up until it snaps into place (see Figure 3-11).

7 Replace the front bezel (see

"Installing the Front Bezel" on page 64)

3

.

Removing a Cabled Hard Drive

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the system cover (see "Removing the System Cover" on page 66).

80 Installing System Components

3

Disconnect the data cable and the power cable from the hard drive in the
drive bay.

4

Press in on the blue tabs on each side of the hard drive bracket and slide
the drive up and out of the bay.

Figure 3-13. Removing and Installing a Cabled Hard Drive

2

1

3

4

1 hard drive 2 data cable

3 power cable 4 blue tabs (2)

NOTE: If you are not replacing the hard drive, remove the drive from the drive

bracket (see Figure 3-14) and insert the empty bracket back into the drive bay.

5

Replace the system cover (see "Installing the System Cover" on page 67).

Installing System Components 81

Installing a Cabled Hard Drive

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

NOTICE: Combining SATA and SAS hard drives in the same system configuration is

not supported.

1

Unpack the hard drive and prepare it for installation.

2

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

3

Remove the system cover (see "Removing the System Cover" on page 66).

4

Remove the existing hard drive, if applicable (see "Removing a Cabled
Hard Drive" on page 80).

If there is a hard drive bracket in the empty hard drive bay, press in on the
blue tabs on each side of the bracket and slide the bracket up and out of
the system. (see Figure 3-13).

5

Snap the hard drive bracket onto the hard drive (see Figure 3-14).

If the hard drive you are installing does not have a hard drive bracket,
remove the bracket from the old drive. To remove the hard drive, spread
the sides of the hard-drive bracket outward and lift the drive from the
bracket (see Figure 3-14).

82 Installing System Components

Figure 3-14. Removing a Hard Drive From a Hard Drive Bracket

1

1 hard drive 2 hard drive bracket

6

Slide the hard drive into the drive bay until it snaps into place (see
Figure 3-13).

7

Connect the power cable to the hard drive.

8

Connect the data cable to the hard drive:

• For connection to the integrated SATA controller (SATA hard drives
only), connect the SATA data cable to the appropriate SATA
connector on the system board (see Figure 6-1).

• For connection to a SAS or SAS/RAID controller card (SAS or SATA
hard drives), connect the data cable to the appropriate connector on
the card. For information on installing a SAS controller card, s

"Installing a SAS Controller Card

9

Replace the system cover (see "Installing the System Cover" on page 67).

10

Reattach any peripherals you disconnected, then connect the system to

" on page 97

.

the electrical outlet.

11

Turn on the system and attached peripherals.

2

ee

Installing System Components 83

12

Enter the System Setup program and ensure that the hard drive’s
controller is enabled (see "Entering the System Setup Program" on
page 41).

13

Exit the System Setup program and reboot the system.

See the documentation that came with the hard drive for instructions on
installing any software required for drive operation.

NOTICE: To avoid possible hard drive failure, do not turn off or reboot your system

while the hard drive is being formatted.

Configuring the Boot Device

NOTE: System boot is not supported from an external device attached to a SAS or

SCSI adapter. See support.dell.com for the latest support information about booting
from external devices.

If booting the system from a hard drive, the drive must be attached to the
primary (boot) controller. The device from which the system boots is
determined by the boot order specified in the System Setup program (see

"Using the System Setup Program" on page 41).

Diskette Drive (Optional)

Removing the Diskette Drive

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the front bezel (see

3

Remove the system cover (see "Removing the System Cover" on page 66).

4

Remove the processor airflow shroud (see "Removing the Processor Airflow
Shroud" on page 70).

5

Disconnect the power and data cables from the diskette drive.

84 Installing System Components

"Removing the Front Bezel

" on page 63).

6

Slide the drive release latch towards the base of the system to release the
shoulder screw, then slide the diskette drive out of the drive bay. See .

NOTE: If you are permanently removing the diskette drive, replace the

3.5-inch EMI filler (see "Installing an EMI Filler" on page 69) and the 3.5-inch
insert on the front bezel (see "Installing a Front Bezel Insert" on page 66).

Figure 3-15. Removing and Installing a Diskette Drive

2

1

3

1 diskette drive 2 shoulder screw

3 drive release latch

Installing System Components 85

7

Replace the processor airflow shroud (see "Installing the Processor Airflow
Shroud" on page 72).

8

Replace the system cover (see "Installing the System Cover" on page 67).

9

Replace the front bezel (see

"Installing the Front Bezel

" on page 64).

Installing a Diskette Drive

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Unpack the diskette drive, and prepare it for installation.

2

Remove the front bezel (see

3

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

4

Remove the system cover (see "Removing the System Cover" on page 66).

5

Remove the processor airflow shroud (see "Removing the Processor Airflow
Shroud" on page 70).

6

Remove the existing diskette drive, if applicable (see "Removing the
Diskette Drive" on page 84).

NOTE: If the drive bay is empty, remove the EMI filler (see "Removing an EMI

Filler" on page 68).

7

Attach the four shoulder screws to the diskette drive. See Figure 3-16.

"Removing the Front Bezel

" on page 63).

NOTE: If the diskette drive you are installing does not have shoulder screws,

remove the four shoulder screws from the old drive or the back of the 3.5-inch
insert.

86 Installing System Components

Figure 3-16. Installing Diskette Drive Shoulder Screws

1

1 shoulder screws (4)

8

From the front of the system, align the shoulder screws with the slot in the
chassis, then slide the diskette drive into the drive bay until the shoulder
screw snaps into place or you feel the drive securely installed (see
Figure 3-15).

9

Connect the power cable to the diskette drive.

10

Connect one end of the data cable to the diskette drive connector on the
system board (see Figure 6-1), then connect the other end of the data
cable to the diskette drive.

11

Replace the processor airflow shroud (see "Installing the Processor Airflow
Shroud" on page 72).

12

Replace the system cover (see "Installing the System Cover" on page 67).

13

Replace the front bezel (see

14

Enter the System Setup program and ensure that the diskette drive’s

"Installing the Front Bezel

" on page 64).

controller is enabled (see "Entering the System Setup Program" on
page 41).

Installing System Components 87

Optical and Tape Drives

The 5.25-inch drive bays in the front of your system provide support for an
optical drive and either an optional tape drive or second optical drive.

Removing an Optical or Tape Drive

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the front bezel (see

3

Remove the system cover (see "Removing the System Cover" on page 66).

4

Remove the processor airflow shroud (see "Removing the Processor Airflow
Shroud" on page 70).

5

Disconnect the power and data cables from the back of the drive. See
Figure 3-17 for disconnecting SCSI connections and Figure 3-18 for
disconnecting SATA connections.

6

Slide the drive release latch towards the base of the system to release the
shoulder screw, then slide the drive out of the drive bay.

NOTE: If you are permanently removing the drive, replace the 5.25-inch EMI

filler (see "Installing an EMI Filler" on page 69) and the 5.25-inch insert on the
front bezel (see "Installing a Front Bezel Insert" on page 66).

"Removing the Front Bezel

" on page 63).

88 Installing System Components

Figure 3-17. Removing and Installing an Optical or Tape Drive (SCSI Connection)

5

4

3

1

2

1 drive release latch 2 shoulder screws

3 optical drive 4 SCSI data cable

5 SCSI power cable

Installing System Components 89

Figure 3-18. Removing and Installing an Optical Drive (SATA Connection)

5

4

3

1

2

1 drive release latch 2 shoulder screws

3 optical drive 4 SATA data cable

5 SATA power cable

7

Replace the processor airflow shroud (see "Installing the Processor Airflow
Shroud" on page 72).

8

Replace the system cover (see "Installing the System Cover" on page 67).

9

Replace the front bezel (see

"Installing the Front Bezel

" on page 64).

90 Installing System Components

Installing an Optical or Tape Drive

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Unpack the optical or tape drive, and prepare it for installation.

If you are installing a SCSI tape drive, you must have a SCSI

card installed (see "Installing an Expansion Card

" on page 95

configure the tape drive according to the documentation that came with
the tape drive.

2

Remove the front bezel (see

3

Turn off the system and attached peripherals, and disconnect the system

"Removing the Front Bezel

from the electrical outlet and from the peripherals.

4

Remove the system cover (see "Removing the System Cover" on page 66).

5

Remove the processor airflow shroud (see "Removing the Processor Airflow
Shroud" on page 70).

6

Remove the existing drive, if applicable (see "Removing an Optical or Tape
Drive" on page 88).

NOTE: If the drive bay is empty, remove the insert on the front bezel (see

"Removing a Front Bezel Insert" on page 65) and the EMI filler from the drive
bay (see "Removing an EMI Filler" on page 68).

7

Attach the three shoulder screws to the drive, one screw on the lower front
screw hole on the right side and two screws on the lower screw holes on the
left side. See Figure 3-19.

controller

) and

" on page 63).

NOTE: If the optical or tape drive you are installing does not have shoulder

screws, remove the three shoulder screws from the old drive or the back of
the 5.25-inch front bezel insert.

Installing System Components 91

Figure 3-19. Installing Optical or Tape Drive Shoulder Screws

1

1 screws (3)

8

From the front of the system, align the shoulder screws with the slot in the
chassis, then slide the drive into the drive bay until the shoulder screw
snaps into place or you feel the drive securely installed (see Figure 3-18).

9

Attach the SCSI power cable (see Figure 3-17) or SATA power cable (see
Figure 3-18) to the drive.

10

Attach the data cable:

• If you are installing a SATA optical drive (see Figure 3-18), connect
the cable from the SATA connector on the drive to the appropriate
SATA connector on the system board (see "System Board Connectors"
on page 167).

• If you are installing a SCSI tape drive, connect the SCSI interface
cable (see Figure 3-17) in the drive kit from the SCSI controller card
to the drive.

11

Replace the processor airflow shroud (see "Installing the Processor Airflow
Shroud" on page 72).

92 Installing System Components

12

Replace the system cover (see "Installing the System Cover" on page 67).

13

Replace the front bezel (see "Installing the Front Bezel" on page 64).

14

Enter the System Setup program and ensure that the drive’s controller is
enabled (see "Entering the System Setup Program" on page 41).

Expansion Cards

The system board can accommodate up to five expansion cards (see
Figure 6-1):

• One 3.3-V, full-length PCI-X (slot 5)

• One 3.3-V, full-length PCIe x4 (slot 2)

• One 3.3-V, full-length PCIe x4 with x8 connector (slot 1)

• Two 3.3-V, full-length PCIe x8 (slots 3 and 4)

NOTE: Slot 1 is reserved for an optional RAC card.

NOTE: A SAS controller card may be installed in slot 3 or 4; however, a PERC 6/iR

card, if used, must be installed in slot 3.

Removing an Expansion Card

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the system cover (see "Removing the System Cover" on page 66).

3

Open the expansion card cover (see Figure 3-7).

NOTE: You can remove the expansion card cover, if desired, and set it aside.

4 Open the expansion card latch adjacent to the slot (see Figure 3-20).

5

Disconnect any cables connected to the card.

6

Grasp the card by its top corners and ease it out of its connector.

NOTE: If you are removing the card permanently, install a filler bracket in the empty

card slot.

Installing System Components 93

NOTE: Filler brackets must be installed over empty expansion card slots to

maintain Federal Communications Commission (FCC) certification of the system and
protect against electromagnetic interference. The brackets also keep dust and dirt
out of the system and aid in proper cooling and airflow inside the system.

Figure 3-20. Removing and Installing an Expansion Card

1

5

4

1 expansion card latch 2 expansion card tab

3 expansion card guide slot 4 expansion card connector

5 expansion card

3

94 Installing System Components

2

7

Close the expansion card cover (see Figure 3-7).

8

Replace the system cover (see "Installing the System Cover" on page 67).

9

Reattach any peripherals you disconnected, then connect the system to
the electrical outlet.

10

Turn on the system and attached peripherals.

Installing an Expansion Card

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the system cover (see "Removing the System Cover" on page 66).

3

Open the expansion card cover (see Figure 3-7).

NOTE: You can remove the expansion card cover, if desired, and set it aside.

4

Remove the filler bracket or existing expansion card to create a card-slot
opening (see "Removing an Expansion Card" on page 93).

NOTE: Keep the filler bracket in case you need to remove the expansion card.

Filler brackets must be installed over empty expansion card slots to maintain
FCC certification of the system and protect against electromagnetic
interference. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.

5

Prepare the card for installation.

6 Open the expansion card latch adjacent to the slot (see

7

Insert the card into the expansion card connector on the system board and
press down firmly

(see

Figure 3-20). Ensure that the card is fully seated in

the guide slot.

8

Close the expansion card latch to secure the card in the system
Figure 3-20).

Figure 3-20)

(see

.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the

cards can prevent the system cover from closing properly or cause damage to the
equipment.

Installing System Components 95

9

Connect any cables that should be attached to the card.

See the documentation for the card for information about the card’s cable
connections.

10

Close the expansion card cover (see Figure 3-7).

11

Replace the system cover (see "Installing the System Cover" on page 67).

12

Reattach any peripherals you disconnected, then connect the system to
the electrical outlet.

13

Turn on the system and attached peripherals.

14

Install any device drivers required for the card.

See the documentation for the card for information about installing the
card’s device drivers.

SAS Controller Card

Your system provides support for an internal SAS controller card to be used
for the SAS storage subsystem for your system’s internal or hot-pluggable
hard drives. The controller card supports all-SAS or all-SATA hard drive
configurations and also enables you to set up the hard drives in a RAID
configuration. Supported RAID configurations vary according to the version
of the SAS controller card included with your system and both RAID and
non-RAID versions of the controller card are available. See the RAID user
documentation for information on the available RAID configurations and for
instructions on how to set up a RAID configuration.

Removing a SAS Controller Card

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the system cover (see "Removing the System Cover" on page 66).

3

Open the expansion card cover (see Figure 3-7).

NOTE: You can remove the expansion card cover, if desired, and set it aside.

96 Installing System Components

4 Open the expansion card latch adjacent to the slot (see

5

Disconnect the SAS cable, LED cable, and RAID battery cable (if

Figure 3-20)

applicable) from the SAS controller card.

6

Grasp the card by its top corners and ease it out of its connector
Figure 3-20).

NOTE: If you are removing the card permanently, install a filler bracket in the

empty card slot.

NOTE: Filler brackets must be installed over empty expansion card slots to

maintain Federal Communications Commission (FCC) certification of the
system and protect against electromagnetic interference. The brackets also
keep dust and dirt out of the system and aid in proper cooling and airflow
inside the system.

7

Remove the RAID battery from the battery holder, if applicable (see
"Installing and Removing a RAID Battery" on page 100).

8

Close the expansion card cover (see Figure 3-7).

9

Replace the system cover (see "Installing the System Cover" on page 67).

10

Reattach any peripherals you disconnected, then connect the system to
the electrical outlet.

11

Turn on the system and attached peripherals.

Installing a SAS Controller Card

.

(see

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

NOTICE: When installing a SAS/RAID controller, do not press on the RAID card

DIMM (if one is present) while installing the RAID card into the system board.

NOTICE: The SAS or SAS/RAID controller card must be installed in PCIE_X8_3 or

PCIE_x8_4 (see

NOTE: If you are installing a replacement SAS/RAID card, do not remove the

plastic cover protecting the card until after installation of the card is complete.

1

Turn off the system and attached peripherals, and disconnect the system

Figure 6-1)

.

from the electrical outlet and from the peripherals.

Installing System Components 97

2

Remove the system cover (see "Removing the System Cover" on page 66).

3

Open the expansion card cover (see Figure 3-7).

NOTE: You can remove the expansion card cover, if desired, and set it aside.

4

Remove the filler bracket or existing expansion card to create a card-slot
opening (see "Removing an Expansion Card" on page 93).

NOTE: Keep the filler bracket in case you need to remove the expansion card.

Filler brackets must be installed over empty expansion card slots to maintain
FCC certification of the system and protect against electromagnetic
interference. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.

5

Prepare the card for installation.

6 Open the expansion card latch adjacent to the slot (see

7

Insert the SAS controller card into expansion card slot 3 or slot 4 on the

Figure 3-20)

system board (see Figure 6-1) and press down firmly (see Figure 3-20).
Ensure that the card is fully seated in the guide slot.

8

Close the expansion card latch to secure the card in the system

(see

Figure 3-20).

NOTICE: Do not route card cables over or behind the cards. Cables routed over the

cards can prevent the system cover from closing properly or cause damage to the
equipment.

9

Using the appropriate interface cable, connect the SAS controller card
(connector 0) directly to the internal hard drives or to the SAS backplane,
if installed.

.

NOTE: The cable must be connected according to the connector labels on

the cable. The cable does not operate if reversed.

10

Connect the SAS cable, LED cable, and RAID battery cable (if applicable)
to the SAS controller card.

NOTE: For battery-cached SAS/RAID controllers, install the RAID battery (see

"Installing a RAID Battery" on page 101).

11

Close the expansion card cover (see Figure 3-7).

12

Replace the system cover (see "Installing the System Cover" on page 67).

13

Reattach any peripherals you disconnected, then connect the system to
the electrical outlet.

98 Installing System Components

14

Turn on the system and attached peripherals.

15

Install any device drivers required for the card.

See the documentation for the card for information about installing the
card’s device drivers.

RAID Battery

The information in this section applies only to systems with the optional
battery-cached SAS/RAID controller card.

Removing a RAID Battery

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.

2

Remove the system cover (see "Removing the System Cover" on page 66).

3

Disconnect the cable between the RAID battery and the SAS controller
card, then remove the battery cable from the battery cable slot in the
chassis.

4

Press outward on the battery carrier release tab, then slide the battery
carrier up and out of the system.

5

Press outward on the battery carrier retention tabs and remove the RAID
battery from the battery carrier.

Installing System Components 99

Figure 3-21. Installing and Removing a RAID Battery

1

2

3

4

5

6

1 RAID battery 2 battery carrier release tab

3 battery carrier 4 battery carrier slots (2)

5 battery carrier retention tabs 6 battery cable slot

100 Installing System Components