Dell H810, H710, H710P, H310 User Manual

Dell PowerEdge RAID
Controller (PERC) H310,
H710, H710P, and H810
User’s Guide
Notes, Cautions, and Warnings
COMMENT
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, and OpenManage™ are trademarks of Dell Inc. Intel the U.S. and other countries. Microsoft
®
Vista
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat Enterprise Linux of Red Hat, Inc. in the United States and/or other countries. Novell trademarks of Novell Inc. in the United States and other countries. VMware of VMWare, Inc. in the United States or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
®
®
, Windows®, Windows Server®, MS-DOS®, and Windows
is a registered trademark of Intel Corporation in
®
, and Enterprise Linux® are registered trademarks
®
and SUSE™ are registered
®
is a registered trademark
Model UCPA-801, UCPB-800, UCPM-800 and UCPE-800
2012 - 02 Rev. A00
Contents
1Overview . . . . . . . . . . . . . . . . . . . . . . . . . 13
Supported Operating Systems . . . . . . . . . . . . . . 15
Related Documentation
. . . . . . . . . . . . . . . . . 16
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 16
2 Features. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Physical Disk Power Management . . . . . . . . . . . 17
Configured Spin Down Delay
Types of Virtual Disk Initialization
Background Initialization of Virtual Disks
Full Initialization of Virtual Disks
Fast Initialization of Virtual Disks. . . . . . . . . . 19
Consistency Checks . . . . . . . . . . . . . . . . . . . 20
Disk Roaming
Virtual Disk Migration
. . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . 21
Migrating Virtual Disks from PERC H700 or H800 to PERC H710, H710P, or H810
Virtual Disk Write Cache Policies
Write-Back and Write-Through
Conditions Under Which Write-Back is Employed
. . . . . . . . . . . . 18
. . . . . . . . . . . 18
. . . . . 18
. . . . . . . . . . 19
. . . . . . . 22
. . . . . . . . . . . . 23
. . . . . . . . . . 23
. . . . . . . . . . . . . . 24
Contents 3
Conditions Under Which Forced Write-Back With No Battery is Employed
. . . . . 24
Virtual Disk Read Cache Policies . . . . . . . . . . . . 24
Reconfiguration of Virtual Disks
Fault Tolerance
. . . . . . . . . . . . . . . . . . . . . . 27
. . . . . . . . . . . . . 25
The SMART Feature . . . . . . . . . . . . . . . . . . . 27
Automatic Replace Member with Predicted Failure
. . . . . . . . . . . . . . . 28
Patrol Read . . . . . . . . . . . . . . . . . . . . . . . . 28
Redundant Path Support (For PERC H810 Only)
Physical Disk Failure Detection
. . . . . . . . . . . . . 30
. . . . . 29
Using Persistent Hot Spare Slots . . . . . . . . . . . . 30
Physical Disk Hot Swapping
. . . . . . . . . . . . . . . 30
Using Replace Member and Revertible Hot Spares
Controller Cache Preservation
. . . . . . . . . . . . . . . . . . 31
. . . . . . . . . . . . . . 31
Cache Preservation With Non-Volatile Cache (NVC)
Cache Data Recovery
. . . . . . . . . . . . . 32
. . . . . . . . . . . . . . . . 32
3 Deploying the PERC Card. . . . . . . . . . . . 35
4 Contents
Battery Transparent Learn Cycle . . . . . . . . . . . . 32
Removing the PERC Controller. . . . . . . . . . . . . . 36
Installing the PERC Controller
. . . . . . . . . . . . . . 36
Support For Internal Multiple Controllers
. . . . . . . . . . . . . . . . . . . 39
Setting up Redundant Path Support on the PERC H810 Adapter
. . . . . . . . . . . . . . . . 40
Reverting to Single Path Support from Redundant Path Support for PERC H810
. . . . . . 41
4 Driver Installation . . . . . . . . . . . . . . . . . . 43
Installing the Windows Drivers . . . . . . . . . . . . . 43
Creating the Driver Media
Pre-Installation Requirements . . . . . . . . . . . 44
Creating the Device Driver Media
Installing Driver During a Windows Server 2008, Windows Server
2008 R2 Installation . . . . . . . . . . . . . . . . . 45
Installing Windows Server 2008 or Windows Server 2008 R2 for a
New RAID Controller . . . . . . . . . . . . . . . . 45
Updating Existing Windows Server
2008 or Windows Server 2008 R2 . . . . . . . . . . 46
. . . . . . . . . . . . . 43
. . . . . . . . . 44
Updating the Linux Driver
. . . . . . . . . . . . . . . . 47
Installing or Updating the RPM Driver Package With DKMS Support
. . . . . . . . . . . . . . . . . . . 48
Installing or Updating the
RPM Driver Package With KMOD Support. . . . . 48
Installing or Updating the
RPM Driver Package With KMP Support. . . . . . 49
Contents 5
5 Management Applications
for PERC Cards . . . . . . . . . . . . . . . . . . . . 51
Dell OpenManage Storage Management . . . . . . . . 51
BIOS Configuration Utility
Entering the BIOS Configuration Utility
Exiting the Configuration Utility
. . . . . . . . . . . . . . . . 52
. . . . . . . 52
. . . . . . . . . . . 53
Menu Navigation Controls . . . . . . . . . . . . . 53
Setting Up Virtual Disks
Virtual Disk Management
Creating Virtual Disks
. . . . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . 58
Converting Physical Disk to RAID Capable for PERC H310
. . . . . . . . . . . . 61
Converting Physical Disk to
Non-RAID for PERC H310 . . . . . . . . . . . . . . 61
Initializing Virtual Disks
. . . . . . . . . . . . . . . 61
Checking Data Consistency. . . . . . . . . . . . . 62
Importing or Clearing Foreign
Configurations Using the VD Mgmt Menu . . . . . 63
Importing or Clearing Foreign Configurations Using the Foreign
Configuration View Screen . . . . . . . . . . . . . 64
Break Mirror
Managing Preserved Cache
. . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . 68
Managing Dedicated Hot Spares . . . . . . . . . . 69
Deleting Virtual Disks
Deleting Disk Groups
. . . . . . . . . . . . . . . . 70
. . . . . . . . . . . . . . . . 70
Clearing the Configuration . . . . . . . . . . . . . 71
6 Contents
BIOS Configuration Utility Menu Options
Virtual Disk Management (VD Mgmt)
Virtual Disk Actions
. . . . . . . . . . . . . . . . . 76
Physical Disk Management (PD Mgmt)
Physical Disk Actions
. . . . . . . . . . . . . . . . 78
. . . . . . . . 71
. . . . . . . . 72
. . . . . . . 77
Rebuild . . . . . . . . . . . . . . . . . . . . . . . 78
Controller Management (Ctrl Mgmt) . . . . . . . . 79
Controller Management Actions
Foreign Configuration View
. . . . . . . . . . 80
. . . . . . . . . . . . . 81
Physical Disk Management
Setting LED Blinking
Creating Global Hot Spares
. . . . . . . . . . . . . . . 81
. . . . . . . . . . . . . . . . 81
. . . . . . . . . . . . . 82
Removing Global or Dedicated Hot Spares . . . . 82
Replacing an Online Physical Disk
Stopping Background Initialization
. . . . . . . . . 83
. . . . . . . . . 84
Performing a Manual Rebuild of an
Individual Physical Disk. . . . . . . . . . . . . . . 85
Controller Management
Enabling Boot Support
Enabling BIOS Stop on Error
Enabling Auto Import
. . . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . . . 85
. . . . . . . . . . . . 86
. . . . . . . . . . . . . . . . 87
Restoring Factory Default Settings . . . . . . . . . 88
UEFI RAID Configuration Utility
. . . . . . . . . . . . . 88
Entering the UEFI RAID Configuration Utility
Exiting the UEFI RAID Configuration Utility
Configuration Options
Controller Management
Virtual Disk Management
Physical Disk Management
. . . . . . . . . . . . . . . 89
. . . . . . . . . . . . . . 90
. . . . . . . . . . . . . . 91
. . . . . . . . . . . . . 91
. . . . . 89
Enclosure Management . . . . . . . . . . . . . . 92
. . . . 88
6 CacheCade . . . . . . . . . . . . . . . . . . . . . . . 93
CacheCade Virtual Disk Characteristics . . . . . . . . 93
Configuring and Managing CacheCade Virtual Disks
. . . . . . . . . . . . . . . . 94
Contents 7
CacheCade Virtual Disk Management . . . . . . . 94
Create CacheCade Virtual Disk . . . . . . . . . . . 95
Delete CacheCade Virtual Disk
Reconfiguring CacheCade Virtual Disks
. . . . . . . . . . . 96
. . . . . . 96
Automatic Reconfiguration of
CacheCade Virtual Disks . . . . . . . . . . . . . . 97
Manual Resizing of CacheCade Virtual Disks
7 Security Key and
RAID Management . . . . . . . . . . . . . . . . . 99
Security Key Implementation . . . . . . . . . . . . . . 99
Security Key Management in the BIOS Configuration Utility
Local Key Management (LKM)
Create Security Key. . . . . . . . . . . . . . . . 100
Change Security Key
Delete Security Key
Creating Secured Virtual Disks . . . . . . . . . . 103
Securing Pre-Existing Virtual Disks
Importing or Clearing Secured Foreign Configurations and
Secure Disk Migration . . . . . . . . . . . . . . 104
Instant Secure Erase
. . . . . . . . . . . . . . . . 99
. . . . . . . . . . 100
. . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . 102
. . . . . . . . 103
. . . . . . . . . . . . . . . 105
. . . 98
8 Contents
Troubleshooting Security Key Errors . . . . . . . . . 106
Secured Foreign Import Errors
. . . . . . . . . . 106
Failure to Select or Configure
Non Self-Encrypting Disks (non-SED) . . . . . . 106
Failure to Delete Security Key
. . . . . . . . . . 106
Failure to Instant Secure Erase Task on Physical Disks
. . . . . . . . . . . . . . 107
8 Troubleshooting . . . . . . . . . . . . . . . . . . . 109
BIOS Error Messages . . . . . . . . . . . . . . . . . . 109
Discovery Error Message
Extra Enclosure Error Message
Cache Data Lost Error Message . . . . . . . . . . 110
Missing Disks in Virtual Disk Error Message
Previous Configuration of Disks
Removed Error Message . . . . . . . . . . . . . . 111
Missing Virtual Disks Error Message
Dirty Cache Data Error Message
BIOS Disabled Error Message . . . . . . . . . . . 112
Drive Configuration Changes Error Message
. . . . . . . . . . . . . . . . . . . 113
Adapter at Baseport not
Responding Error Message . . . . . . . . . . . . 113
Offline or Missing Virtual Drives
With Preserved Cache Error Message. . . . . . . 113
Virtual Disks Offline Error Message
Virtual Disks Degraded Error Message
Virtual Disks Partially Degraded
Error Message . . . . . . . . . . . . . . . . . . . 114
Memory or Battery Problem Error Message . . . . 114
Firmware Fault State Error Message
Foreign Configuration Found Error Message
Foreign Configuration Not Found in
<Ctrl><R> Error Message. . . . . . . . . . . . . . 116
Previous Configuration Cleared or
Missing Error Message. . . . . . . . . . . . . . . 116
Invalid SAS Topology Detected Error Message
. . . . . . . . . . . . . . . . . . . 116
Multibit ECC Errors Detected Error Messages
. . . . . . . . . . . . . . . . . . . 117
Configured Disks Removed or
Not Accessible Error Message. . . . . . . . . . . 117
. . . . . . . . . . . . . 109
. . . . . . . . . . 109
. . . . 110
. . . . . . . . 111
. . . . . . . . . . 112
. . . . . . . . 114
. . . . . . 114
. . . . . . . . 115
. . . . 115
Contents 9
Battery Discharged or Disconnected Error Message
. . . . . . . . . . . . . . . . . . 118
Degraded State of Virtual Disks . . . . . . . . . . . . 118
Memory Errors
Preserved Cache State
. . . . . . . . . . . . . . . . . . . . . 118
. . . . . . . . . . . . . . . . . 119
General Issues . . . . . . . . . . . . . . . . . . . . . 119
PERC Card Has Yellow Bang in Device Manager
PERC Card Not Seen in Device Manager
. . . . . . . . . . . . . . . . 119
. . . . . 119
No Hard Drives Found Error Message During Microsoft Windows
Server 2003 Installation . . . . . . . . . . . . . . 120
Physical Disk Issues
Physical Disk in Failed State
Unable to Rebuild a Fault Tolerant Virtual Disk
Fatal Error or Data Corruption Reported
. . . . . . . . . . . . . . . . . . 120
. . . . . . . . . . . 120
. . 120
. . . . . 121
Physical Disk Displayed as Blocked . . . . . . . 121
Multiple Disks Become Inaccessible
. . . . . . . 121
Rebuilding a Failed Physical Disk . . . . . . . . . 122
Virtual Disk Fails During Rebuild Using a Global Hot Spare
. . . . . . . . . . . . . 122
Virtual Disk Fails During Rebuild Using a Dedicated Hot Spare
. . . . . . . . . . . 122
Physical Disk Fails During
Reconstruction on Redundant Virtual Disk . . . . 123
Virtual Disk Fails Rebuild Using a Dedicated Hot Spare
. . . . . . . . . . . . . . . 123
Physical Disk Takes a Long Time to Rebuild . . . 123
10 Contents
SMART Errors
. . . . . . . . . . . . . . . . . . . . . 124
Smart Error Detected on a Physical Disk in a Redundant Virtual Disk
. . . . . . . . . 124
Smart Error Detected on a Physical Disk in a Non-Redundant Virtual
. . . . . . . . . . . . . 125
Replace Member Errors . . . . . . . . . . . . . . . . . 125
Source Disk Fails During Replace Member Operation
Target Disk Fails
General Disk Fails
. . . . . . . . . . . . . . . . . . 125
. . . . . . . . . . . . . . . . . . 125
. . . . . . . . . . . . 125
Linux Operating System Errors
. . . . . . . . . . . . . 126
Virtual Disk Policy is Assumed as Write-Through Error Message
. . . . . . . . . . . 126
Driver Does not
Auto-Build into New Kernel . . . . . . . . . . . . 126
Unable to Register SCSI
Device Error Message . . . . . . . . . . . . . . . 127
Disk Carrier LED Indicators . . . . . . . . . . . . . . . 128
A Appendix: RAID Description . . . . . . . . . 129
Summary of RAID Levels . . . . . . . . . . . . . . 129
RAID Terminology
. . . . . . . . . . . . . . . . . . 130
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Contents 11
12 Contents
1

Overview

The Dell PowerEdge RAID Controller (PERC) H310, H710, H710P and H810 family of storage controller cards has the following characteristics:
Complies with Serial-attached SCSI (SAS) 2.0 providing up to 6 Gb/sec throughput.
Supports Dell-qualified serial-attached SCSI (SAS) hard drives, SATA hard drives, and solid-state drives (SSDs).
NOTE: Mixing SAS and SATA drives within a virtual disk is not supported.
Also, mixing hard drives and SSDs within a virtual disk is not supported.
NOTE: Mixing disks of different speed (7,200 rpm, 10,000 rpm, or 15,000 rpm)
and bandwidth (3 Gbps or 6 Gbps) PCIe while maintaining the same drive type (SAS or SATA) and technology (HDD or SSD) is supported.
Offers RAID control capabilities which include support for RAID levels 0, 1, 5, 6, 10, 50, and 60.
NOTE: RAID 6 and RAID 60 are not supported by PERC H310.
Supports a PCIe 2.0 x8 host interface.
Provides reliability, high performance, and fault-tolerant disk subsystem management.
Offers Non-RAID support for direct access to disk drives
only)
.
(PERC H310
NOTE: Operating systems can directly access Non-RAID hard drives.
A Non-RAID hard drive is not fault-tolerant and cannot be recovered if it fails. Only the PERC H310 controller allows configuration of disk drives as Non-RAID.
Overview 13
Table 1-1 compares the hardware configurations for the PERC H310, H710, H710P, and H810 cards.
Table 1-1. PERC H310, H710, H710P, and H810 Cards Hardware Configurations
Specification H310 H710 H710P H810
RAID Levels 0,1,5,10,50 0,1,5,6,10,50,600,1,5,6,10,50,600,1,5,6,10,50,
60
Enclosures Per Port Not Applicable Not Applicable Not Applicable Up to four
enclosures
Processor Dell Adapter
SAS RAID-on­Chip, 8-port with LSI 2008 chipset
Backup Battery Unit (BBU)
Non-Volatile Cache
Cache Memory Not Applicable 512 MB DDR3
Cache Function Not Applicable Write Back,
Maximum number of spans per Disk Group
N o Ye s Ye s Ye s
Not A p p licab l e Ye s Yes Yes
8888
Dell Adapter SAS RAID-on­Chip, 8-port with LSI 2208 chipset
800 Mhz
Write Through, Adaptive Read Ahead, No Read Ahead, Read Ahead
Dell Adapter SAS RAID-on­Chip, 8-port with LSI 2208 chipset
1 GB DDR3 133 Mhz
Wri t e B a c k, Wri te Through, Adaptive Read Ahead, No Read Ahead, Read Ahead
Dell Adapter SAS RAID-on­Chip, 8-port with LSI 2208 chipset
1 GB DDR3 1333 Mhz
Write Back, Wri te Through, Adaptive Read Ahead, No Read Ahead, Read Ahead
14 Overview
Table 1-1. PERC H310, H710, H710P, and H810 Cards Hardware Configurations
Specification H310 H710 H710P H810
Maximum number of Virtual Disks per Disk Group
Online Capacity Expansion
Dedicated and Global Hot Spares
Hot Swap Devices Supported
Hardware XOR Engine
Redundant Path Support
16 16 16 16
Ye s Ye s Ye s Ye s
Ye s Ye s Ye s Ye s
Ye s Ye s Ye s Ye s
N o Ye s Ye s Ye s
No No No Yes

Supported Operating Systems

The
PERC
H310, H710, and H710P cards support the following operating
systems:
Microsoft Windows Server 2008 including Hyper-V virtualization
Microsoft Windows Server 2008 R2
Red Hat Enterprise Linux version 5.7 and later (32-bit and 64-bit)
Red Hat Enterprise Linux version 6 SP1 and later (64-bit)
SUSE Linux Enterprise Server version 10 SP4 and later (64-bit)
SUSE Linux Enterprise Server version 11 SP2 and later (64-bit)
VMware ESX and ESXi 4 Update 2
•VMware ESXi 5.0
NOTE: For the latest list of supported operating systems and driver installation
instructions, see the system documentation at support.dell.com/manuals. For specific operating system service pack requirements, see the Drivers and Downloads section at support.dell.com.
Overview 15

Related Documentation

For all storage controllers documentation, navigate to s
upport.dell.com/manuals Storage Storage Controllers
To see Dell OpenManage documentation, navigate to
upport.dell.com/manuals Software Systems Management
To see the documentation of your PowerEdge or PowerVault system:
1
Go to
support.dell.com
2
Select your line of business.
3
Select
Select a Product
4
Select
Enter a Tag
5
Enter the Service Tag of the system and click on Go.
6
Select
Manuals and Documentation
page of your product.
.
in
Product Support
.
to be directed to the documentation
.
.

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1
Visit
support.dell.com
2
Verify your country or region in the menu at the bottom of the page.
3
Click
Contact Us
4
Select the appropriate service or support link based on your requirement.
5
Choose the method of contacting Dell that is convenient for you.
.
Choose A Country/Region
on the left side of the page.
drop-down
16 Overview
2

Features

Some of the features discussed for PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards are:
Physical Disk Power Management
Fault Tolerance
Consistency Checks
Disk Roaming
Virtual Disk Migration
Virtual Disk Cache Policies
Virtual Disks Reconfiguring
Virtual Disk Initialization
Patrol Read

Physical Disk Power Management

Physical disk power management is a power saving feature of the PERC H310, H710, H710P, and H810 cards. The feature allows disks to be spun down based on disk configuration and I/O activity. The feature is supported on all rotating SAS and SATA disks and includes unconfigured, configured and hot-spare disks.
The physical disk power management feature is disabled by default. The feature can be enabled in the Dell Open Manage Storage Management application using the Unified Extensible Firmware Interface (UEFI) RAID Configuration utility. For more information, see the Dell OpenManage documentation at support.dell.com/manuals.
Features 17
There are four power saving modes available:
No Power Savings (default mode
Balanced Power Savings
hot spare disks.
Maximum Power Savings
unconfigured and hot spare disks.
Customized Power Savings
You can specify a Quality of Service window during which the configured disks are excluded from spin-down.
—Spin down is enabled only for unconfigured and
)—All power savings features are disabled.
—Spin down is enabled for configured,
—All power savings features are customizable.

Configured Spin Down Delay

NOTE: The Configured Spin Down Delay option is not applicable for the No Power
Savings mode.
The amount of time to wait before spinning down disks can be set using Configured Spin Down Delay. The minimum value of the timer is 30 minutes (default) and the maximum is 1 day. Disks are spun down automatically and spun up when accessed. All disks are spun up on reboot.
NOTE: There is a delay to I/O operations when a configured disk is being spun up.

Types of Virtual Disk Initialization

You can initialize the virtual disks as described in the following sections.
CAUTION: The initializing virtual disks task erases the files and file systems
while keeping the virtual disk configuration intact. Initializing a virtual disk destroys all data on the virtual disk.
NOTE: The initialization operations mentioned here are not applicable for
Non-RAID disks.

Background Initialization of Virtual Disks

Background Initialization (BGI) is an automated process that writes the parity or mirror data on newly created virtual disks. BGI does not run on RAID 0 virtual disks.You can control the BGI rate in the Dell OpenManage storage management application. Any change in the BGI rate does not take effect until the next BGI run.
18 Features
NOTE: You cannot disable BGI permanently. If you cancel BGI, it automatically
restarts within five minutes. For information on stopping BGI, see "Stopping Background Initialization" on page 84.
NOTE: Unlike full or fast initialization of virtual disks, background initialization does
not clear data from the physical disks.
NOTE: CC/BGI typically causes some loss in performance until the operation
completes.
Consistency Check (CC) and BGI perform similar functions in that they both correct parity errors. However, CC reports data inconsistencies through an event notification, but BGI does not. You can start CC manually, but not BGI.

Full Initialization of Virtual Disks

Performing a full initialization on a virtual disk overwrites all blocks and destroys any data that previously existed on the virtual disk. Full initialization of a virtual disk eliminates the need for the virtual disk to undergo a BGI. Full initialization can be performed after the creation of a virtual disk.
During full initialization, the host is not able to access the virtual disk. You can start a full initialization on a virtual disk by using the Slow Initialize option in the Dell OpenManage storage management application. For more information on using the BIOS Configuration Utility to perform a full initialization, see "Initializing Virtual Disks" on page 61.
NOTE: If the system reboots during a full initialization, the operation aborts and
a BGI begins on the virtual disk.

Fast Initialization of Virtual Disks

A fast initialization on a virtual disk overwrites the first and last 8 MB of the virtual disk, clearing any boot records or partition information. The operation takes only 2–3 seconds to complete and is recommended when you are recreating virtual disks. To perform a fast initialization using the BIOS Configuration Utility, see "Initializing Virtual Disks" on page 61.
Features 19

Consistency Checks

Consistency Check (CC) is a background operation that verifies and corrects the mirror or parity data for fault tolerant virtual disks. It is recommended that you periodically run a consistency check on virtual disks.
You can manually start a CC using the BIOS Configuration Utility or the Dell OpenManage storage management application. You can schedule CC to run on virtual disks using a Dell OpenManage storage management application. To start a CC using the BIOS Configuration Utility, see "Checking Data Consistency" on page 62.

Disk Roaming

Disk roaming is moving the physical disks from one cable connection or backplane slot to another on the same controller. The controller automatically recognizes the relocated physical disks and logically places them in the virtual disks that are part of the disk group. You can perform disk roaming only when the system is turned off.
CAUTION: Do not attempt disk roaming during RAID level migration (RLM) or
online capacity expansion (OCE). This causes loss of the virtual disk.
Perform the following steps to use disk roaming:
1
Turn off the power to the system, physical disks, enclosures, and system components. Disconnect power cords from the system.
2
Move the physical disks to desired positions on the backplane or the enclosure.
3
Perform a safety check. Make sure the physical disks are inserted properly.
4
Turn on the system.
The controller detects the RAID configuration from the configuration data on the physical disks.
20 Features

Virtual Disk Migration

The PERC H710, H710P, and H810 cards support migration of virtual disks from one controller to another without taking the target controller offline. The controller can import RAID virtual disks in optimal, degraded, or partially degraded states. You cannot import a virtual disk that is in an offline state.
Disk migration pointers:
Supports migration of VDs from PERC H700 and H800 to PERC H710P and H810
Supports migration of volumes created within
Supports migration of volumes created on H310 to
Does not support migration from H700 or H800 to H310
Does not support migration from H710, H710P, or H810 to H310
NOTE: The source controller must be offline prior to performing the disk migration.
NOTE: Disks cannot be migrated to older revisions or generations of the PERC
cards.
NOTE: Non-RAID disks are supported only on the PERC H310 controller. Migration
to any other PERC product is not supported
NOTE: Importing secured virtual disks is supported as long as the appropriate key
(LKM) is supplied or configured.
When a controller detects a physical disk with an existing configuration, it flags the physical disk as foreign, and generates an alert indicating that a foreign disk was detected.
H710, H710P, or H810
H710, H710P, or H810
CAUTION: Do not attempt disk roaming during RLM or online capacity
expansion (OCE). This causes loss of the virtual disk.
Features 21
Perform the following steps to use disk migration:
1
Turn off the system that contains the source controller.
2
Move the appropriate physical disks from the source controller to the target controller.
The system with the target controller can be online while inserting the physical disks.
The controller flags the inserted disks as foreign disks.
3
Use the Dell OpenManage storage management application or the controller
BIOS Configuration Utility
to import the detected foreign
configuration.
4
Ensure that all physical disks that are part of the virtual disk are migrated.
NOTE: For more information about compatibility, contact your Dell technical
support representative.

Migrating Virtual Disks from PERC H700 or H800 to PERC H710, H710P, or H810

To migrate virtual disks from PERC H700 or H800 to PERC H710, H710P, or H810:
1
Turn off the system.
2
Move the appropriate physical disks from the PERC H700 or H800 card to the
PERC H710, H710P, or H810
card.
NOTE: If you are replacing your PERC H700 or H800 with a PERC H710, H710P,
or H810 card, see the Owner’s Manual that shipped with your system or at support.dell.com/manuals.
3
Boot the system and import the foreign configuration that is detected. You can do one of the following:
Press <F> to automatically import the foreign configuration.
Enter the
Configuration View
NOTE: For more information on accessing the BIOS Configuration Utility,
see "Entering the BIOS Configuration Utility" on page 52
NOTE: For more information on Foreign Configuration View, see "Foreign
Configuration View" on page 81.
BIOS Configuration Utility
.
and navigate to the
.
22 Features
Foreign
4
Exit the
5
Ensure that all the latest drivers for the (available at
For more information, see "Driver Installation" on page 43.
BIOS Configuration Utility
support.dell.com
) are installed.
and reboot the system.
PERC H710, H710P, or H810
card

Virtual Disk Write Cache Policies

NOTE: PERC H310 only supports Write-Through mode.
The write cache policy of a virtual disk determines how the controller handles writes to the virtual disk. Write-Back and Write-Throug h are the two write cache policies and can be set on virtual disks individually.
All RAID volumes are presented as Wri te-Thro ugh to the operating system (Windows and Linux) independent of the actual write cache policy of the virtual disk (except PERC H310, which only supports Write-Back). The PERC cards manage the data in cache independently of the operating system or any applications.
NOTE: Use the Dell OpenManage storage management application or the BIOS
Configuration Utility to view and manage virtual disk cache settings.

Write-Back and Write-Through

In Writ e-Throug h caching, the controller sends a data transfer completion signal to the host system when the disk subsystem has received all the data in a transaction.
In Writ e-Bac k caching, the controller sends a data transfer completion signal to the host when the controller cache has received all the data in a transaction. The controller then writes the cached data to the storage device in the background.
The risk of using Writ e-Ba ck cache is that the cached data can be lost if there is a power failure before it is written to the storage device. This risk is mitigated by using a Non-Volatile Cache on the PERC H710, H710P or H810 card.
NOTE: The default cache setting for virtual disks is Write-Back caching.
NOTE: Certain data patterns and configurations perform better with a
Write-Through cache policy.
Features 23

Conditions Under Which Write-Back is Employed

Write-Back caching is used under all conditions in which the battery is present and in good condition.

Conditions Under Which Forced Write-Back With No Battery is Employed

CAUTION: It is recommended that you use a power backup system when forcing
Write-Back to ensure there is no loss of data if the system suddenly loses power.
Write-Back mode is available when you select Force WB with no battery. When Forced Write-Back mode is selected, the virtual disk is in Wri te-B ack mode even if the battery is not present.

Virtual Disk Read Cache Policies

The read policy of a virtual disk determines how the controller handles reads to that virtual disk. The read policies are:
Always Read Ahead—A
requested data and to store the additional data in cache memory, anticipating that the data is required soon. This speeds up reads for sequential data, but there is little improvement when accessing random data.
No Read Ahead
Adaptive Read Ahead
disk accesses occurred in sequential sectors. If the read requests are random, the controller reverts to
—Disables the
llows the controller to read sequentially ahead of
Read-Ahead
—Begins using
No Read Ahead
capability.
Read-Ahead
if the two most recent
mode.
NOTE: The default read cache setting for virtual disks is Adaptive Read Ahead.
24 Features

Reconfiguration of Virtual Disks

An online virtual disk can be reconfigured in ways that expands its capacity and/or change its RAID level.
NOTE: Spanned virtual disks such as RAID 10, 50, and 60 cannot be reconfigured.
NOTE: Reconfiguring Virtual Disks typically impacts disk performance until the
reconfiguration operation is complete.
Online Capacity Expansion (OCE) can be done in two ways:
If there is a single virtual disk in a disk group and free space is available, the virtual disk’s capacity can be expanded within that free space.
If a virtual disk is created and it does not use the maximum size of the disk group, free space is available.
Free space is also available when a disk group’s physical disks are replaced by larger disks using the Replace Member feature. A virtual disk's capacity can also be expanded by performing an OCE operation to add more physical disks.
RAID Level Migration (RLM) refers to changing a virtual disk’s RAID level. Both RLM and OCE can be done at the same time so that a virtual disk can simultaneously have its RAID level changed and its capacity increased. When a RLM/OCE operation is complete, a reboot is not required. For a list of RLM/OCE possibilities, see Table 2-1. The source RAID level column indicates the virtual disk RAID level before the RLM/OCE and the target RAID level column indicates the RAID level after the operation has completed.
NOTE: If the controller already contains the maximum number of virtual disks, you
cannot perform a RAID level migration or capacity expansion on any virtual disk.
NOTE: The controller changes the write cache policy of all virtual disks undergoing
a RLM/OCE to Write-Through until the RLM/OCE is complete.
Features 25
Table 2-1. RAID Level Migration
Source
Target RAID Level
Number of Physical Disks (Beginning)
RAID Level
RAID 0RAID 01 2 or more Yes Increases capacity by adding disks
Number of Physical Disks (End)
Capacity Expansion Possible
Description
RAID 0RAID 11 2 No Converts non-redundant virtual disk into
a mirrored virtual disk by adding one disk.
RAID 0RAID 51 or more 3 or more Yes At least one disk needs to be added for
distributed parity data.
RAID 0RAID 61 or more 4 or more Yes At least two disks need to be added for
dual distributed parity data.
RAID 1RAID 02 2 or more Yes Removes redundancy while increasing
capacity.
RAID 1RAID 52 3 or more Yes Maintains redundancy while doubling
capacity.
RAID 1RAID 62 4 or more Yes Two disks required to be added for
distributed parity data.
RAID 5RAID 03 or more 3 or more Yes Converts to a non-redundant virtual disk
and reclaims disk space used for distributed parity data.
RAID 5RAID 53 or more 4 or more Yes Increases capacity by adding disks
RAID 5RAID 63 or more 4 or more Yes At least one disk needs to be added for
dual distributed parity data.
RAID 6RAID 04 or more 4 or more Yes Converts to a non-redundant virtual disk
and reclaims disk space used for distributed parity data.
RAID 6RAID 54 or more 4 or more Yes Removes one set of parity data and
reclaims disk space used for it.
RAID 6RAID 64 or more 5 or more Yes Increases capacity by adding disks
NOTE: The total number of physical disks in a disk group cannot exceed 32. You
cannot perform RAID level migration and expansion on RAID levels 10, 50, and 60.
26 Features

Fault Tolerance

The list of features of the PERC cards that provide fault tolerance to prevent data loss is as follows:
Support for Self Monitoring and Reporting Technology (SMART)
Support for Patrol Read
Redundant path support (for PERC H810 only)
Physical disk failure detection
Physical disk rebuild using hot spares
Battery and Non-Volatile Cache backup of controller cache to protect data
Detection of batteries with low charge after boot up
The next sections describe some methods to achieve fault tolerance.

The SMART Feature

The SMART feature monitors certain physical aspects of all motors, heads, and physical disk electronics to help detect predictable physical disk failures. SMART-compliant physical disks have attributes for which data can be monitored to identify changes in values and determine whether the values are within threshold limits. Many mechanical and electrical failures display some degradation in performance before failure.
A SMART failure is also referred to as a predicted failure. There are numerous factors that relate to predicted physical disk failures, such as a bearing failure, a broken read/write head, and changes in spin-up rate. In addition, there are factors related to read/write surface failure, such as seek error rate and excessive bad sectors.
NOTE: For detailed information on SCSI interface specifications, see t10.org
and for detailed information on SATA interface specifications, see t13.org.
Features 27

Automatic Replace Member with Predicted Failure

A Replace Member operation can occur when there is a SMART predictive failure reporting on a physical disk in a virtual disk. The automatic Replace Member is initiated when the first SMART error occurs on a physical disk that is part of a virtual disk. The target disk needs to be a hot spare that qualifies as a rebuild disk. The physical disk with the SMART error is marked as failed only after the successful completion of the Replace Member. This avoids putting the array in degraded status.
If an automatic Replace Member occurs using a source disk that was originally a hot spare (that was used in a rebuild), and a new disk added for the Replace Member operation as the target disk, the hot spare reverts to the hot spare state after a successful Replace Member operation.
NOTE: To enable the automatic Replace Member, use the Dell OpenManage
storage management application. For more information on automatic Replace Member, see "Dell OpenManage Storage Management" on page 51. For information on manual Replace Member, see "Replacing an Online Physical Disk" on page 83.

Patrol Read

The Patrol Read feature is designed as a preventative measure to ensure physical disk health and data integrity. Patrol Read scans for and resolves potential problems on configured physical disks. The Dell OpenManage storage management application can be used to start Patr ol Read and change its behavior.
The following is an overview of Patrol Read behavior:
Patrol Re a d
part of a virtual disk, including hot spares.
Patrol Re a d
or are in
Patrol Re a d Patrol Re a d
if the system is busy processing I/O operation, then fewer resources to allow the I/O to take a higher priority.
runs on all disks on the controller that are configured as
does not run on physical disks that are not part of a virtual disk
Ready
state.
adjusts the amount of controller resources dedicated to operations based on outstanding disk I/O. For example,
Pat ro l Read
uses
28 Features
Pat ro l Read
following operations:
–Rebuild
Replace Member
Full or Background Initialization
–CC
–RLM or OCE
NOTE: By default, Patrol Read automatically runs every seven days on configured
SAS and SATA hard drives. Patrol Read is not necessary on SSD and is disabled by default.
For more information on Pat ro l Read, see the Dell OpenManage documentation at support.dell.com/manuals.
does not run on any disks involved in any of the

Redundant Path Support (For PERC H810 Only)

The PERC H810 adapter can detect and use redundant paths to disks contained in enclosures. This provides the ability to connect two SAS cables between a controller and an enclosure for path redundancy. The controller is able to tolerate the failure of a cable or Enclosure Management Module (EMM) by utilizing the remaining path.
When redundant paths exist, the controller automatically balances I/O load through both paths to each disk. Load balancing increases throughput to virtual disks in storage enclosures and is automatically turned on when redundant paths are detected. The ability to load balance I/O can be disabled using the Dell OpenManage storage management application.
To set up your hardware to support redundant paths, see "Setting up Redundant Path Support on the PERC H810 Adapter" on page 40.
NOTE: This support for redundant paths refers to path-redundancy only and not to
controller-redundancy.
Features 29

Physical Disk Failure Detection

Failed physical disks are detected and rebuilds automatically start to new disks that are inserted into the same slot. Automatic rebuilds can also happen transparently with hot spares. If you have configured hot spares, the controllers automatically try to use them to rebuild failed physical disks.

Using Persistent Hot Spare Slots

NOTE: The persistent hot spare slot feature is disabled by default.
The PERC H310, H710, H710P, and H810 cards can be configured so that the system backplane or storage enclosure disk slots are dedicated as hot spare slots. This feature can be enabled using the Dell OpenManage storage management application.
Once enabled, any slots with hot spares configured automatically become persistent hot spare slots. If a hot spare disk fails or is removed, a replacement disk that is inserted into the same slot automatically becomes a hot spare with the same properties as the one it is replacing. If the replacement disk does not match the disk protocol and technology, it does not become a hot spare.
For more information on persistent hot spares, see the Dell OpenManage documentation at support.dell.com/manuals.

Physical Disk Hot Swapping

NOTE: To check if the backplane supports hot swapping, see the Owner’s Manual
of your system.
Hot swapping is the manual replacement of a disk while the PERC H310, H710, H710P, or H810 cards are online and performing their normal functions. The following requirements must be met before hot swapping a physical disk:
The system backplane or enclosure must support hot swapping for the PERC H310, H710, H710P or H810 cards to support hot swapping.
30 Features
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