Dell Encryption User Manual
Dell Encryption Enterprise for Mac
Technical Advisories v10.9
Dec emb er 202 0
Rev . A 01
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Contents
Chapter 1: Encryption Enterprise for Mac Technical Advisories..................................................... 5
Contact Dell ProSupport....................................................................................................................................................5
Technical Advisories and Documentation...................................................................................................................... 5
Encryption Enterprise for Mac New Features and Functionality v10.9..................................................................5
Encryption Enterprise for Mac Resolved Technical Advisories v10.9.....................................................................6
Encryption Enterprise for Mac Technical Advisories v10.9....................................................................................... 6
Encryption Enterprise for Mac New Features and Functionality v10.8.................................................................. 6
Encryption Enterprise for Mac Resolved Technical Advisories v10.8..................................................................... 6
Encryption Enterprise for Mac Technical Advisories v10.8....................................................................................... 6
Encryption Enterprise for Mac New Features and Functionality v10.6.................................................................. 7
Encryption Enterprise for Mac Resolved Technical Advisories v10.6..................................................................... 7
Encryption Enterprise for Mac Technical Advisories v10.6....................................................................................... 7
Encryption Enterprise for Mac New Features and Functionality v10.5.................................................................. 7
Encryption Enterprise for Mac Technical Advisories v10.5....................................................................................... 8
Encryption Enterprise for Mac New Features and Functionality v10.1...................................................................8
Encryption Enterprise for Mac Resolved Technical Advisories v10.1......................................................................8
Encryption Enterprise for Mac Technical Advisories v10.1........................................................................................8
Encryption Enterprise for Mac New Features and Functionality v10.0.1............................................................... 8
Encryption Enterprise for Mac Resolved Technical Advisories v10.0.1.................................................................. 9
Encryption Enterprise for Mac Technical Advisories v10.0.1.................................................................................... 9
Encryption Enterprise for Mac New Features and Functionality v10.0..................................................................9
Encryption Enterprise for Mac Resolved Technical Advisories v10.0.....................................................................9
Encryption Enterprise for Mac Technical Advisories v10.0....................................................................................... 9
Encryption Enterprise for Mac New Features and Functionality v8.18................................................................ 10
Encryption Enterprise for Mac Resolved Technical Advisories v8.18................................................................... 10
Encryption Enterprise for Mac Technical Advisories v8.18..................................................................................... 10
Encryption Enterprise for Mac New Features and Functionality v8.17.2............................................................. 10
Encryption Enterprise for Mac Resolved Technical Advisories v8.17.2................................................................ 10
Encryption Enterprise for Mac Technical Advisories v8.17.2................................................................................... 11
Encryption Enterprise for Mac New Features and Functionality v8.17................................................................. 11
Encryption Enterprise for Mac Resolved Technical Advisories v8.17.................................................................... 11
Encryption Enterprise for Mac Technical Advisories v8.17.......................................................................................11
Encryption Enterprise for Mac New Features and Functionality v8.16.2..............................................................11
Encryption Enterprise for Mac Technical Advisories v8.16.2.................................................................................. 12
Encryption Enterprise for Mac New Features and Functionality v8.16................................................................ 12
Encryption Enterprise for Mac Technical Advisories v8.16......................................................................................12
Encryption Enterprise for Mac New Features and Functionality v8.15................................................................ 12
Encryption Enterprise for Mac Resolved Technical Advisories v8.15................................................................... 13
Encryption Enterprise for Mac Technical Advisories v8.15..................................................................................... 13
Enterprise Edition for Mac New Features and Functionality v8.13.2.................................................................... 13
Enterprise Edition for Mac Resolved Technical Advisories v8.13.2....................................................................... 13
Enterprise Edition for Mac New Features and Functionality v8.13.1..................................................................... 13
Enterprise Edition for Mac New Features and Functionality v8.13........................................................................14
Enterprise Edition for Mac Resolved Technical Advisories v8.13...........................................................................14
Enterprise Edition for Mac Technical Advisories v8.13............................................................................................. 14
Contents 3
Enterprise Edition for Mac New Features and Functionality v8.11.2..................................................................... 14
Enterprise Edition for Mac Resolved Technical Advisories v8.11.2........................................................................ 14
Enterprise Edition for Mac New Features and Functionality v8.11.1......................................................................15
Enterprise Edition for Mac Resolved Technical Advisories v8.11.1.........................................................................15
Enterprise Edition for Mac New Features and Functionality v8.11........................................................................ 15
Enterprise Edition for Mac New Features and Functionality v8.10....................................................................... 15
Enterprise Edition for Mac Resolved Technical Advisories v8.10.......................................................................... 15
Enterprise Edition for Mac Resolved Technical Advisories v8.7.2......................................................................... 16
Enterprise Edition for Mac New Features and Functionality v8.7.1.......................................................................16
Enterprise Edition for Mac Resolved Technical Advisories v8.7.1..........................................................................16
Mac OS X El Capitan 10.11.0 In-Place Upgrade.......................................................................................................... 17
Enterprise Edition for Mac New Features and Functionality v8.7..........................................................................17
Enterprise Edition for Mac Resolved Technical Advisories v8.7.............................................................................17
Enterprise Edition for Mac Technical Advisories v8.7...............................................................................................17
Enterprise Edition for Mac New Features and Functionality v8.6.1.......................................................................17
Enterprise Edition for Mac Resolved Technical Advisories v8.6.1..........................................................................17
Enterprise Edition for Mac Resolved Technical Advisories v8.6............................................................................ 18
Enterprise Edition for Mac Technical Advisories v8.6.............................................................................................. 18
Enterprise Edition for Mac New Features and Functionality v8.5.0.6506...........................................................18
Enterprise Edition for Mac Resolved Technical Advisories v8.5.0.6506..............................................................18
Enterprise Edition for Mac Resolved Technical Advisories v8.4.1.6310................................................................18
Enterprise Edition for Mac New Features and Functionality v8.4.0.6247........................................................... 19
Enterprise Edition for Mac Resolved Technical Advisories v8.4.0.6247.............................................................. 19
Enterprise Edition for Mac Technical Advisories v8.4.0.6247................................................................................ 19
Enterprise Edition for Mac New Features and Functionality v8.1.3.6126.............................................................19
Enterprise Edition for Mac New Features and Functionality v8.1.3.5902............................................................19
Enterprise Edition for Mac Resolved Technical Advisories v8.1.3.5902...............................................................19
Enterprise Edition for Mac New Features and Functionality v8.1.3.5821............................................................ 20
Enterprise Edition for Mac Resolved Technical Advisories v8.1.3.5821............................................................... 20
Enterprise Edition for Mac New Features and Functionality v8.1.3...................................................................... 21
Enterprise Edition for Mac Resolved Technical Advisories v8.1.3..........................................................................21
Enterprise Edition for Mac Technical Advisories v8.1.3............................................................................................ 21
Enterprise Edition for Mac New Features and Functionality v8.1.......................................................................... 21
Enterprise Edition for Mac Technical Advisories v8.1............................................................................................... 21
Enterprise Edition for Mac New Features and Functionality v8.0......................................................................... 21
Enterprise Edition for Mac Resolved Technical Advisories v8.0........................................................................... 22
Enterprise Edition for Mac Technical Advisories v8.0..............................................................................................22
Enterprise Edition for Mac Technical Advisories v7.7.............................................................................................. 22
Chapter 2: Workarounds..............................................................................................................24
4
Contents
Encryption Enterprise for Mac Technical
Advisories
Encryption Enterprise for Mac can manage FileVault full disk encryption.
● Encryption Enterprise - client encryption software that encrypts all data and enforces access control
● Policy Proxy - used to distribute policies
● Security Server - used for client encryption software activations
● Dell Security Management Server/Security Management Server Virtual - provides centralized security policy administration,
integrates with existing enterprise directories and creates audit logs and reports
These Dell components interoperate seamlessly to provide a secure mobile environment without detracting from the user
experience.
See KB 301500 to view FIPS compliance status for the data security line of products.
Contact Dell ProSupport
Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell product.
Additionally, online support for Dell products is available at dell.com/support. Online support includes drivers, manuals, technical
advisories, FAQs, and emerging issues.
For phone numbers outside of the United States, check Dell ProSupport International Phone Numbers.
1
Technical Advisories and Documentation
These Technical Advisories provide information about new client features and changes in each major release. Any issues
resolved from a prior release, and any Technical Advisories in the current release.
For the most up-to-date list of supported Mac operating systems, see the following Knowledge Base article: http://
www.dell.com/support/Article/us/en/19/SLN296718/EN
Should you need additional assistance administering this product, contact Dell ProSupport.
Encryption Enterprise for Mac New Features and Functionality v10.9
● Apple released Big Sur. As was communicated in December 2018, the roadmap for Dell Encryption is feature complete and
will not include any new product features or enhancements that require significant architectural changes. As such, Dell
Encryption does not support Big Sur as it falls outside the scope of the Dell Encryption engineering roadmap.
With a global shift to inclusive language, several terms and expressions have been updated.
Encryption Enterprise for Mac Technical Advisories 5
Encryption Enterprise for Mac Resolved Technical Advisories v10.9
Encryption Client v10.9
● The issue has been resolved where, during installation when using mobile device management (MDM) deployment, a warning
states a helper tool is required. [DDPSUS-2750]
● The issue has been resolved where, during an upgrade, a warning states a helper tool and administrator password are
required. [DDPSUS-2861, DDPMS-2024]
Encryption Enterprise for Mac Technical Advisories v10.9
Encryption Client v10.9
● No technical advisories exist.
Encryption Enterprise for Mac New Features and Functionality v10.8
● macOS Catalina 10.15.5 and 10.15.6 are now supported.
Encryption Enterprise for Mac Resolved Technical Advisories v10.8
Encryption Client v10.8
● For a new installation of Encryption Enterprise for Mac, the System Extension Blocked dialog for kext consent now clarifies
that the system software is Dell Inc, formerly Credant Technologies. [DDPSUS-2751]
● Signing issues when installing the .pkg file for MacOS Catalina have been resolved. [DDPSUS-2769]
Encryption Enterprise for Mac Technical Advisories v10.8
Encryption Client v10.8
● No technical advisories exist.
6
Encryption Enterprise for Mac Technical Advisories
Encryption Enterprise for Mac New Features and Functionality v10.6
● macOS Catalina 10.15.3 and 10.15.4 are now supported.
● In System Preferences > Dell Encryption Enterprise > System Volumes, a Collect Logs button at the bottom right allows an
administrator to pre-generate logs for support. This action may impact performance while logs are collected.
Encryption Enterprise for Mac Resolved Technical Advisories v10.6
Encryption Client v10.6
● The tooltip for Encryption External Media icon now correctly displays Dell Encryption External Media Explorer. [DDPMS-1191]
● In previous rare cases where Core Storage volumes did not properly display during recovery, they now display.
[DDPMS-1994]
● When someone installs Encryption External Media Service, authentication prompts now properly display when the user
inserts the encrypted media. [DDPMS-1997]
● Dell Encryption Enterprise for Mac now prompts for FileVault 2 ownership. [DDPMS-1999]
Encryption Enterprise for Mac Technical Advisories v10.6
Encryption Client v10.6
● No technical advisories exist.
Encryption Enterprise for Mac New Features and Functionality v10.5
● macOS Catalina 10.15.0 to 10.15.2 is now supported.
● Windows 10 v1909 (November 2019 Update/19H2) is now supported.
● Dell Volume Encryption is no longer supported. Encryption Enterprise for Mac manages FileVault Encryption. However, the
Dell Volume Encryption policy is still the master policy for FileVault Encryption.
● For a new installation, the user must allow kext consent.
Encryption Enterprise for Mac Technical Advisories
7
● For enterprises that use removable media with macOS 10.15 and higher and Encryption Enterprise, steps explain how users
can enable full disk access for external media.
● Copyright for OS X Fuse was updated.
● Recovery options have been updated.
Encryption Enterprise for Mac Technical Advisories v10.5
Encryption Client v10.5
● On the Policies tab, if the endpoint's Unique ID does not display, refresh the screen. [DDPMS-1639]
● If performing recovery with macOS Catalina v10.15 and higher and the recovery tool cannot locate some volumes, the
workaround is to boot from macOS Mojave for recovery. [DDPMS-1995]
Encryption Enterprise for Mac New Features and Functionality v10.1
● macOS Mojave 10.14 to 10.14.4 are now supported.
Encryption Enterprise for Mac Resolved Technical Advisories v10.1
Encryption Client v10.1
● No resolved technical advisories exist.
Encryption Enterprise for Mac Technical Advisories v10.1
Encryption Client v10.1
● Typically, for APFS on macOS Mojave 10.14.4, any user accounts on the computer at the time of conversion to APFS
FileVault will be able to boot the computer. [DDPMS-1926]
Encryption Enterprise for Mac New Features and Functionality v10.0.1
● Added 12/2018 - Dell Encryption now supports newer MacBook Pro models that contain a T2 Security Chip when leveraging
FileVault 2.
8
Encryption Enterprise for Mac Technical Advisories
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