Page 1
Dell EMC XC 740xd2 Core System Support Matrix
April 2021
Dell EMC Support Matrix
Page 2
Revisions
Date
Description
April 2021
Updated the supported physical disk drive section.
February 2021
Updated the following sections:
December 2020
Updated the following sections:
September 2020
Updated the following sections:
July 2020
Updated the Memory capability section.
June 2020
Updated the Support components section.
May 2020
Updated the following sections:
February 2020
Updated the Supported hypervisor OS section.
December 2019
Initial release
Revisions
• Supported management software
• Supported hypervisor OSs
• Supported NICs
• Supported hypervisor OSs
• Supported NICs
• Supported management software
• Supported hypervisor OSs
• Supported components
• Supported NICs
• Supported hypervisor OSs
The information in this publication is provided “as is.” Dell Inc. makes no representations or warranties of any kind with respect to the information in this
publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose.
Use, copying, and distribution of any software described in this publication requires an applicable software license.
© 2021 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
Dell believes the information in this document is accurate as of its publication date. The information is subject to change without notice.
2 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 3
Revisions
Table of contents
Revisions............................................................................................................................................................................. 2
Introduction ......................................................................................................................................................................... 4
1 Supported hardware, firmware, and software .............................................................................................................. 5
1.1 Supported components ...................................................................................................................................... 5
1.2 Supported physical disk drives ........................................................................................................................... 6
1.2.1 Encryption Restrictions ....................................................................................................................................... 6
1.3 Supported networking ......................................................................................................................................... 7
1.3.1 Supported NDCs................................................................................................................................................. 7
1.3.2 Supported NICs .................................................................................................................................................. 7
1.4 Supported management software ...................................................................................................................... 9
1.5 Supported hypervisor OSs ................................................................................................................................. 9
2 Documentation Matrix ................................................................................................................................................ 10
2.1 Dell EMC documentation .................................................................................................................................. 10
2.2 Nutanix documentation ..................................................................................................................................... 11
3 Contacting Dell EMC .................................................................................................................................................. 13
4 Quick Resource Locator ............................................................................................................................................. 14
3 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 4
Introduction
Introduction
This document provides information about the supported software, firmware, and hardware versions and
technical specifications for the Dell EMC XC 740xd2 system.
NOTE: This Support Matrix contains the latest compatibility and interoperability information. If you observe
inconsistencies between this information and other documentation or references, this document supersedes
all other documentation.
4 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 5
Supported hardware, firmware, and software
Cascade Lake
Refresh
CPUs
4210
4210R
4214
4214R
4216
5218R
5215
5215M
5218
5220
6222V
6226
6230
6238
6262V
BIOS
2.4.5
iDRAC support
4.00.00.00 and later
Skylake
Cascade Lake
Skylake/Cascade Lake
capability
16Gb RDIMM
2666
2933
3200
32Gb RDIMM
2666
2933
3200
64Gb LRDIMM
2666
2666
N/A
64Gb RDIMM
NA
2933
3200
128Gb LRDIMM
2666
2666
3200
1 Supported hardware, firmware, and software
This chapter provides information about supported software, firmware, and hardware versions for the Dell
EMC XC 740xd2 system.
NOTE: Future updates to this document may remove firmware versions because Nutanix LCM is the
prescribed method to update the appliance.
1.1 Supported components
Supported components
Component Cascade Lake Model
5 Dell EMC XC 740xd2 Core System Support Matrix | A09
Memory capability
Support
*Will downclock from this to CPU
Page 6
Supported hardware, firmware, and software
Shelf
2933 MT/s Support
Gold-62xx
Gold-52xx
Silver-42xx
Form Factor
Capacity
Type
Vendor
3.5"
10 TB
SAS HDD
Dell EMC Supported
3.5"
12 TB
SAS HDD
Dell EMC Supported
3.5"
12 TB
SED SAS HDD
Dell EMC Supported
2.5"
960 GB
SATA SSD
Dell EMC Supported
2.5"
960 GB
SAS SSD
Dell EMC Supported
2.5”
1600 GB
SAS SSD
Dell EMC Supported
2.5"
1920 GB
SATA SSD
Dell EMC Supported
2.5"
1920 GB
SAS SSD
Dell EMC Supported
2.5"
1920 GB
SED SAS SSD
Dell EMC Supported
2.5”
3200 GB
SAS SSD
Dell EMC Supported
2.5"
3840 GB
SATA SSD
Dell EMC Supported
2.5"
3840 GB
SAS SSD
Dell EMC Supported
2.5”
6400 GB
SAS SSD
Dell EMC Supported
2.5”
7680 GB
SAS SSD
Dell EMC Supported
1.2 Supported physical disk drives
This section provides information about disks drives supported by your hardware.
Supported physical disk drives
1.2.1 Encryption Restrictions
6 Dell EMC XC 740xd2 Core System Support Matrix | A09
This section describes encryption restrictions.
• If encryption has never been enabled and you do not plan to use it in the future, secure encrypted
drives (SED) can be mixed with unencrypted (non-SED) drives in the same node.
• If encryption was never enabled and remains disabled, encrypted nodes can be mixed with
unencrypted nodes in the same cluster.
• Encryption is not supported for NVMe drives.
• All nodes in the cluster must have SED capable drives to use hardware SED encryption.
If SED drives are mixed with non-SED drives, the encryption cannot be enabled for that cluster.
NOTE: An encryption key must be removed from the SED drives from Prism before you format (clear) the
SED drives.
Page 7
Supported hardware, firmware, and software
1.3 Supported networking
This section provides information about networking supported by your hardware and supported NICs.
Intel branded Network Daughter Cards (NDC) and Network Interface Cards (NIC) specify the use of only Intel
branded SFP+ optical modules for use with optical cables. When ordering a system with optics, the
appropriate Intel branded SFP+ optical modules are included with your order. If you already have SFP+
optical modules, ensure that they are the Intel branded modules before inserting into the NDC or NIC. Twinax
cables are also the supported network cables for Intel NDC and NIC.
CAUTION: Using any brand of SFP+ module other than Intel during deployment disables the 10 GbE ports.
Call Dell EMC Support to recover port functionality.
WARNING: Hot-plugging an unsupported SFP+ module causes ESXi host to fail with purple diagnostic
screen. Call Support to recover from this situation.
1.3.1 Supported NDCs
There is no support for NDCs at this time.
1.3.2 Supported NICs
This section specifies supported NICs.
NOTE: Mellanox supported with AOS 5.6.1 and later. Broadcom supported with AOS 5.16 and later.
Broadcom is not supported under Hyper-V.
Supported NICs
7 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 8
Supported hardware, firmware, and software
Name
Description
Chipset
Intel
CRD,NTWK,10G BASE-T,QP,INTEL
X710
CRD,NTWK,10G BASE-T,QP,INTL,LP
X710
CRD,NTWK,10G,SFP+,DP FVL,INTEL
X710
CRD,NTWK,10GBT,INTEL,LP,V2
X550
CRD,NTWK,DP,INTEL,25G,SFP,LP
XXV710
CRD,NTWK,10G,SFP+,DP,INTEL,V2
X520
CRD,NTWK,10G,SFP+,DP FVL,IN,LP
X710
CRD,NTWK,10G,SFP+,DP,INT,LP,V2
X520
Mellanox
CRD,NTWK,25G,CX4LX,DP,SFP,ML,L
CX4LX
CRD,NTWK,MLNX,LP,25G,2P,S28
CX5
Broadcom
CRD,NTWK,PCIE,DP,10G,57416,LP
57416
CRD,NTWK,PCIE,DP,25G,57414,LP
57414
CRD,NTWK,OCP2,BRCM,25GSFP
57414
8 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 9
Supported hardware, firmware, and software
Name
Minimum AOS version
AHV
5.1 or later
Windows Server 2016
5.5.0.4 or later
Windows Server 2019
5.17 or later
ESXi 6.0U3 (EOL date 3/12/2020)
5.1 or later
ESXi 6.5d
5.1 or later
ESXi 6.7
5.9 – STS or later/ 5.5.7- LTS or later
ESXi 6.7 U1, ESXi 6.7 U2, ESXi 6.7U3,
5.5.9 -LTS or later in 5.5.x branch
5.10.2 – LTS or later in 5.10.x branch
ESXi 7.0
Foundation 4.5.4.2 plus AOS 5.18 or
later
ESXi 7.0 U1
Min. AOS version-LTS: 5.15.5
Min. AOS version-STS: 5.19.1
Name
Minimum version
VMware
ESXi 6.0 U3 (EOL date 3/12/2020)
ESXi 7.0, 7.0U1
Windows Server
Windows Server 2012 R2 (deprecated)
Windows Server 2019 with GUI or Core (VL)
Acropolis Hypervisor (AHV)
AHV 5.1 or later
Citrix
No Dell EMC support
1.4 Supported management software
This section provides information about components supported by your appliance.
Supported management software
1.5 Supported hypervisor OSs
This section provides information about the hypervisor Operating Systems (OS) supported by your appliance.
NOTE: Dell EMC does not support the free Hyper-V Server edition.
Supported hypervisor OSs
ESXi 6.5d, 6.5U1, 6.5U2, 6.5U3
ESXi 6.7, 6.7U1, 6.7U2, 6.7U3
Server Windows 2016 with GUI (OEM)
Server Windows 2016 with GUI or Core (VL)
9 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 10
Documentation Matrix
To learn about...
Refer to...
Setup instructions of your system, including the technical
specifications
Getting Started Guide
Hardware details for your system
Owner's Manual
How to install your system into a rack
Dell Rack Install Guide
How to deploy and set up this solution
Solutions Guide
2 Documentation Matrix
The documentation matrix provides information about the documents that you use to configure and deploy the
Dell EMC Hyper-Converged Appliance solution.
WARNING: See the safety and regulatory information that shipped with your system. Warranty information
may be included with this document or as a separate document.
Make sure that you read through any media that ships with your system that provides documentation and
tools for configuring and managing your system, including those pertaining to the OS, system management
software, system updates, and system components that you purchased with your system.
NOTE: URLs such as Dell.com/support or Dell.com/support/home are not active because you must type the
URL from your location to access your specific language.
For the full name of an abbreviation or acronym used in this document, see the Glossary at
Dell.com/support/home.
NOTE: Always read the updates on Dell.com/support/home because they often supersede information in
other documents.
NOTE: While upgrading your system, Dell EMC recommends that you download and install the latest BIOS,
driver, and systems management firmware on your system from Dell.com/support/home.
2.1 Dell EMC documentation
Dell EMC documentation is either included with your shipment or available at the Dell EMC website at
Dell.com/xcseriesmanuals.
Dell EMC documentation for:
• Dell EMC iDRAC is available at Dell.com/idracmanuals.
•
To access Dell EMC documentation:
1. In the Dell EMC Support page, scroll down to General Support, and then click Servers, Storage &
Networking.
2. Click Engineered Solutions, click Manuals, and select the documentation you require.
Dell EMC reference documentation
10 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 11
Documentation Matrix
To learn about...
Refer to...
How to find important information about your solution
Release Notes
Setting up and using Dell iDRAC9
Dell iDRAC9 Quick Start Guide
Using OpenManage Essentials to monitor, perform
system
Dell OpenManage Essentials User's Guide
To learn about...
Acropolis base document name
Set up instructions for environments with
special requirements and restrictions.
Acropolis Advanced Setup Guide
Comprehensive references for Controller
cmdlet
Acropolis Command Reference
Instructions and reference for
troubleshooting tools).
Acropolis Advanced Administration Guide
Managing Nutanix Acropolis AHV hosts
that run Nutanix solution software.
Acropolis Hypervisor Administration Guide
Comprehensive references for the
Nutanix REST API.
Acropolis API Reference
Distributed VM management services for
(AHV).
Acropolis App Mobility Fabric Guide
Nutanix support of containers through
Acropolis Container Services.
Acropolis Container Services Guide
Set up instructions for your solution.
Field Installation Guide
Software instructions for hardware
components that are not functioning.
AHV Administration Guide
Software instructions for hardware
components that are not functioning.
Hardware Replacement Documentation
Comprehensive instructions and
overview information.
Prism Web Console Guide
updates, view hardware, and view inventory on your
2.2 Nutanix documentation
You can find Nutanix documentation using the Nutanix portal at https://portal.nutanix.com/#/page/docs. To
display a complete set of documentation, you must have user credentials to log in.
The required Nutanix documentation is found using various filters or search.
Nutanix documentation
Virtual Machine (CVM) utilities, nCLI
commands, and Nutanix PowerShell
administering the Nutanix solution
software outside the Nutanix Prism UI
(such as cluster start/stop, manual
upgrade, changing passwords,
reconfiguring IP addresses, and
Nutanix nodes with Acropolis hypervisor
references for the Nutanix UI, including
11 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 12
Documentation Matrix
To learn about...
Acropolis base document name
Monitoring multiple Nutanix cluster
through web console.
Prism Central Guide
12 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 13
Contacting Dell EMC
3 Contacting Dell EMC
Dell EMC provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or
Dell EMC product catalog. Availability varies by country and product, and some services may not be available
in your area. To contact Dell EMC for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
3. Select your country from the drop-down menu on the lower right corner of the page.
4. For customized support:
• Enter your system Service Tag in the Enter your Service Tag text box.
• Click Submit.
• The support page that lists the various support categories is displayed.
5. For general support:
• Select your product category.
• Select your product segment.
• Select your product. The support page that lists the various support categories is displayed.
6. For contact details of Dell EMC Global Technical Support:
• Click Global Technical Support.
• The Contact Technical Support page is displayed with details to call, chat, or email the Dell EMC
Global Technical Support team.
13 Dell EMC XC 740xd2 Core System Support Matrix | A09
Page 14
Quick Resource Locator
4 Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to Dell EMC XC 740xd2 solution information.
This information provides access to reference documentation, a link to the Dell support page, and links to
hardware-specific QRL pages, which include how-to videos. You can access this information by visiting
www.dell.com/QRL or by using your smartphone or tablet and scanning the QR code below. You can also click
the image below to go directly to the Dell EMC XC 740xd2 QRL location.
14 Dell EMC XC 740xd2 Core System Support Matrix | A09
Loading...