This document describes the VxRail™ 60 Appliance, including its physical features and
technical specifications.
The target audience for this document includes customers, field personnel, and
partners who want to operate a VxRail™ Appliance, including the following models:
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VxRail 60 Appliance
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VxRail 60F Appliance
This document is designed for people familiar with:
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Dell EMC systems and software
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VMware virtualization products
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Data center appliances and infrastructure
The VCE Glossary provides terms, definitions, and acronyms that are related to VCE
Systems.
To suggest documentation changes and provide feedback on this book, send an email
to docfeedback@vce.com. Include the name of the topic to which your feedback
applies.
Support
Create an Online Support account to get access to support and product resources for
your VxRail Appliance.
If you already have an account, register your VxRail Appliance to access the available
resources.
For convenience, you can link your Online Support account with VxRail Manager and
access support resources without having to log in separately.
If you plan to set up ESRS, your Online Support account must be linked to VxRail
Manager under the same party ID or the deployment will fail. Your appliance must also
be in an installed state in the Install Base.
Registering for online support
Create an Online Support account to access support resources.
After you register, you can:
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Register your system
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Obtain product license files and software updates
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Download VxRail Series product documentation
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Download the SolVe Desktop application for hardware replacement and upgrade
procedures
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Browse the VxRail Series community and support information
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Link your support account for access to resources from within VxRail Manager
6Dell EMC VxRail 60 Appliance4.5 Owner's Manual
Procedure
CAUTION
1. Point your Web browser to emc.com/vxrailsupport (or support.emc.com).
2. Click Register here.
3. Fill in the required information.
Support will send you a confirmation email, typically within 48 hours.
Where to go for support resources
Access support resources for your VxRail Appliance by doing any of the following:
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Click the VxRail Manager Support tab.
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Point your Web browser to emc.com/vxrailsupport (or support.emc.com).
Using the SolVe Desktop application for VxRail Series procedures
Step-by-step instructions for procedures such as replacing hardware or performing
system administrative tasks are available through the SolVe Desktop application.
Introduction
To avoid potential data loss, refer to the VxRail Series procedures in the SolVe
Desktop application before performing any hardware replacement or upgrade
activity.
To download the SolVe Desktop application, go to https://support.emc.com and click
SolVe on the main page. Download and install the SolVe Desktop application on your
computer.
You must have an online support account to use the SolVe Desktop application.
Where to go for support resources7
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