Dell EMC Server Update Utility Version 17.12.00 Manual

DELL EMC OpenManage Server Update Utility

Version 17.12.00

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

trademarks may be trademarks of their respective owners.

2017 - 12

Rev. A00

Contents

1 About OpenManage Server Update Utility..................................................................................................... 5

Key features and functionalities....................................................................................................................................... 5

What is new in this release................................................................................................................................................6

Supported operating systems...........................................................................................................................................6

Accessing documents from the Dell EMC support site.................................................................................................6

2 About graphical user interface mode..............................................................................................................8

Launching SUU in a GUI mode.........................................................................................................................................8

Prerequisite failure messages............................................................................................................................................8

Fixing the software prerequisite failure............................................................................................................................9

Fixing the hardware prerequisite failure...........................................................................................................................9

Creating a prerequisites media................................................................................................................................... 9

Comparison report............................................................................................................................................................10

Criticality levels........................................................................................................................................................... 10

Comparison report features....................................................................................................................................... 11

Upgrading system components....................................................................................................................................... 11

Downgrading system components..................................................................................................................................11

Updating system components........................................................................................................................................ 12

Updating failures...............................................................................................................................................................12

3 About command line interface mode............................................................................................................ 13

Launching SUU in CLI mode........................................................................................................................................... 13

List of CLI commands...................................................................................................................................................... 13

4 Integrating Server Update Utility with other components.............................................................................15

Integrating SUU with OpenManage Essentials.............................................................................................................15

Selecting a catalog source using SUU..................................................................................................................... 15

Creating a custom SUU using Repository Manager.....................................................................................................15

Exporting as a SUU.......................................................................................................................................................... 16

5 Known issues and frequently asked questions.............................................................................................. 18

Known issues.....................................................................................................................................................................18

SUU GUI fails to open in Red Hat Enterprise Linux 7.2 operating system........................................................... 18

Inventory failure on Microsoft Windows Small Business Server 2008 operating system..................................18

DUP fails on 64–bit Red Hat Enterprise Linux operating system.........................................................................19

Enabling operating system devices.......................................................................................................................... 19

Linux systems library.................................................................................................................................................. 19

Running Linux updates...............................................................................................................................................19

Running SUU With the Progress Option.................................................................................................................20

Updating Multiple Devices........................................................................................................................................20

Updating PERC Firmware.........................................................................................................................................20

Restarting the system inventory in the same session...........................................................................................20

Contents

Running SUU over a network...................................................................................................................................20

Deleting the temporary folder.................................................................................................................................. 20

Updating the H661 Firmware.................................................................................................................................... 21

Using the RAC virtual media..................................................................................................................................... 21

Using special characters in the SUU directory Name............................................................................................ 21

Running RAC DUP packages.................................................................................................................................... 21

Frequently asked questions.............................................................................................................................................21

4 Contents

About OpenManage Server Update Utility

OpenManage Server Update Utility is an application available in an ISO for identifying and applying updates to the system. SUU is no longer a DVD-based application. Copy the ISO to a USB drive or to the network drive.

You can use SUU to update the Dell PowerEdge system or to view the updates available for system that supports SUU. SUU compares the versions of components currently installed on the system with the versions of the components packaged on the Dell PowerEdge Server Update Utility media. SUU displays a comparison report of the versions and provides various options for updating the components.

NOTE: Only users with administrator (Microsoft Windows) or root (Linux) privileges can perform updates using SUU.

NOTE: SUU carries updates only for Dell’s 11th generation to Dell’s 14th generation of the PowerEdge servers. The SUU ISO is

split into four components, such as for Microsoft Windows operating system: 32–bit and 64–bit, for Linux operating system: 32– bit and 64–bit.

Topics:

• Key features and functionalities

• What is new in this release

• Supported operating systems

• Accessing documents from the Dell EMC support site

Key features and functionalities

This section describes key features and functionalities of SUU.

Table 1. Features and Functionalities

Feature Description

Prerequisite Failure Messages List of error messages displayed when the prerequisite conditions are not met. For more

information, see Prerequisite Failure Messages.

Fixing Prerequisite Failures Allows you to x the hardware or software prerequisite failures. For more information, see

Fixing the Software Prerequisite Failure and Fixing the Hardware Prerequisite Failure.

Comparison Report Displays a list of component versions installed on the system that do not match the

versions on the repository. For more information, see Comparison Report.

Upgrading or Downgrading or Updating System Components

Launching SUU in a GUI mode or from Network Location

CLI Commands Displays the list of commands to perform comparisons and updates in the CLI mode. For

Dependency Feature which provides information about the available updates for a device. SUU enables

Allows you to upgrade, downgrade, or update the system components if the versions vary from the repository version. For more information, see Upgrading System Components,

Downgrading System Components, and Updating System Component.

Enables you to run SUU, upgrade, downgrade, update components on multiple systems. For more information, see Launching SUU in a GUI mode.

more information, see List of CLI Commands.

certain tools and applications to determine if a set of conditions or requirements are met. These conditions or requirements are called dependencies. Following are the types of

About OpenManage Server Update Utility 5

Feature Description

dependency: Pre-requisites and Corequisites. For more information, see Comparison

Report.

What is new in this release

• Support for the following platforms: R6415, R7415, R7425, C4140

Supported operating systems

Microsoft Windows operating systems:

• Microsoft Windows Server 2016

• Microsoft Windows Server 2012 R2

• Microsoft Windows Server 2012, Essentials, Enterprise, Datacenter, and Foundation x64-bit editions

• Microsoft Windows Server 2008 R2 Foundation, Standard, Enterprise, and Datacenter editions with SP1

• Microsoft Windows Server 2008 SP2 Foundation, Standard, Enterprise, Datacenter and web x86 and x64-bit editions with SP2

Linux operating systems:

• SUSE Linux Enterprise Server 12 SP3

• SUSE Linux Enterprise Server 11 SP4 (64-bit)

• Red Hat Enterprise Linux 7.4 (64-bit)

• Red Hat Enterprise Linux 6.9 (64-bit)

Virtualization operating systems:

• Citrix XenServer 7.1

For detailed information on various systems and operating systems on which SUU is supported, see the Dell Systems Software Support

Matrix at dell.com/openmanagemanuals.

Accessing documents from the Dell EMC support site

You can access the required documents using the following links:

• For Dell EMC Enterprise Systems Management documents — Dell.com/SoftwareSecurityManuals

• For Dell EMC OpenManage documents — Dell.com/OpenManageManuals

• For Dell EMC Remote Enterprise Systems Management documents — Dell.com/esmmanuals

• For iDRAC and Dell EMC Lifecycle Controller documents — Dell.com/idracmanuals

• For Dell EMC OpenManage Connections Enterprise Systems Management documents — Dell.com/

OMConnectionsEnterpriseSystemsManagement

• For Dell EMC Serviceability Tools documents — Dell.com/ServiceabilityTools

•

a Go to Dell.com/Support/Home.

b Click Choose from all products.

c From All products section, click Software & Security, and then click the required link from the following:

• Enterprise Systems Management

• Remote Enterprise Systems Management

• Serviceability Tools

About OpenManage Server Update Utility

• Dell Client Command Suite

• Connections Client Systems Management

d To view a document, click the required product version.

• Using search engines:

• Type the name and version of the document in the search box.

About OpenManage Server Update Utility 7

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