Page 1
User‘s Guide
Dell E1916H
Dell E1916He
Dell E2016H
Dell E2216H
Dell E2316H
Dell E2316Hr
Dell E2416H
Dell E2416HM
Regulatory model: E1916Hf / E1916Hef / E2016Hb / E2216Hf /
E2316Hf / E2416Hb
Page 2
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
© 2015~2019 Dell Inc. All rights reserved.
Information in this document is subject to change without notice. Reproduction of these materials
in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®,
Windows®, and the Windows start button logo are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and tra
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
2019 – 9
Rev. A08
de names may be used in this document to refer to either the entities
2
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Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . . . . . . . . 21
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting Up the Monitor.................................. 22
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Organizing Your Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . 24
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Operating the Monitor .................................. 26
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 26
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 27
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 54
Using the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
3
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Troubleshooting ....................................... 57
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Product-Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 62
Dell Soundbar Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Appendix .............................................. 65
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . 65
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
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About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have
received all the components and Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
• Monitor
• Stand Riser
• Stand Base
• VESA™ Screw Cover
• Power Cable (varies with countries)
• DisplayPort Cable (for E1916H
/ E1916He / E2016H / E2216H /
E2316H / E2416H)
• VGA Cable (for E2316Hr / E2416HM)
About Your Monitor 5
Page 6
• Quick Setup Guide
• Safety and Regulatory Information
Product Features
The Dell E1916H / E1916He / E2016H / E2216H / E2316H / E2316Hr / E2416H / E2416HM
flat-panel display has an active matrix, Thin-Film transistor, Liquid Ceystal Display an
LED backlight. The monitor’s festures include:
E1916H / E1916He / E1916HX: 47.01
•
size, 1366 x 768 resolution, plus full-screen support for lower resolutions.
E2016H
•
1600 x 900 resolution, plus full-screen support for lower resolutions.
E2216H: 54.61
•
1920 x 1080 resolution, plus full-screen support for lower resolutions.
E2316H E 2316Hr: 58.42
•
1920 x 1080 resolution, plus full-screen support for lower resolutions.
E2416H / E2416HM: 60.97 cm (24.0 in.) diagonal viewable image size,
•
1920 x 1080 resolution, plus full-screen support for lower resolutions.
• Tilt adustment capability.
Removable pedestal and Video Elect ronics Standards Association (VESA) 100 mm
•
• mounting holes for flesible mounting solugions
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimination.
• Security lock slot.
• Asset Management Capaility.
•
CEC (for China).
• RoHS compliant.
• E1916He / E2016H / E2216H / E2316H / E2316Hr / E2416H / E2416HM: TCO
Certified Displays
• Energy Gauge show the energy level being consumed by the monitor in real time.
Analog backlight dimming control for flicker free display.
•
: 49.41 cm (19.5 in.) diagonal viewable image size,
cm (21.5 in.) diagonal viewable image size,
cm (23.0 in.) diagonal viewable image size,
P
cm (18.51 in.) diagonal viewable image
6 About Your Monitor
Page 7
Identifying Parts and Controls
Front View
1. Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)
Back View
E1916H / E1916He / E2016H:
Back View with Monitor Stand
About Your Monitor 7
Page 8
E2216H / E2316H / E2316Hr / E2416H / E2416HM:
Label Description Use
1 VESA mounting holes (100
mm)
2 Regulatory rating label Lists the regulatory approvals.
3 Security lock slot Secures monitor with security lock
4 Barcode serial number label Refer to this label if you need to contact
5 Cable management slot Use to organize cables by placing them
To mount the monitor.
(security lock not included).
Dell for technical support.
through the slot.
Back View with Monitor Stand
Side View
Right Side
8 About Your Monitor
Page 9
Bottom View
Label Description Use
1 AC power connector To connect the monitor power cable.
2 Displayport connector To connect your computer to the monitor using
3 VGA connector To connect your computer to the monitor using
4 Dell soundbar
mounting slots
a DP cable.
a VGA cable.
To attach the optional Dell Soundbar.
Monitor Specifications
The following sections give you information about the various power management
modes and pin assignments for the various connectors of your monitor.
Power Management Modes
If you have VESA’s DPM
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the
keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of
this automatic power saving feature.
E1916H / E1916He:
VESA Modes
Normal operation Active Active Active White 17 W (Maximum)**
Active-off mode Inactive Inactive
Switch off - - Off
TM
compliance display card or software installed in your PC,
Horizontal
Sync
Vertical
Sync
Video
Blanked
Power
Indicator
Glowing
white
Power Consumption
14 W (Typical)
Less than 0.3 W
Less than 0.3 W
Power Consumption
P
on
Total Energy Consumption(TEC)
10.4W
34.3 kWh
About Your Monitor 9
Page 10
E2016H:
VESA Modes
Normal operation Active Active Active White 19 W (Maximum)**
Active-off mode Inactive Inactive
Switch off - - Off
Horizontal
Sync
Vertical
Sync
Video
Blanked
Power
Indicator
Glowing
white
Power Consumption
15 W (Typical)
Less than 0.3 W
Less than 0.3 W
Power Consumption
P
on
Total Energy Consumption(TEC)
E2216H:
VESA Modes
Normal operation Active Active Active White 24 W (Maximum)**
Active-off mode Inactive Inactive Blanked Glowing
Switch off - - Off Less than 0.3 W
Power Consumption
Horizontal
Sync
P
on
Total Energy Consumption(TEC)
E2316H / E2316Hr:
VESA Modes
Normal operation Active Active Active White 25 W (Maximum)**
Active-off mode Inactive Inactive
Switch off - - Off
Power Consumption
Horizontal
Sync
P
on
Total Energy Consumption(TEC)
11.2 W
35 kWh
Vertical
Sync
15.4 W
49.6 kWh
Vertical
Sync
15.8 W
50.1 kWh
Video
Video
Blanked
Power
Indicator
white
Power
Indicator
Glowing
white
Power Consumption
18 W (Typical)
Less than 0.3 W
Power Consumption
20 W (Typical)
Less than 0.3 W
Less than 0.3 W
E2416H / E2416HM:
VESA Modes
Normal operation Active Active Active White 27 W (Maximum)**
Active-off mode Inactive Inactive
Switch off - - Off
Horizontal
Sync
Vertical
Sync
Video
Blank
Power
Indicator
ed
Glowing
white
Power Consumption
22 W (Typical)
Less than 0.3 W
Less than 0.3 W
10 About Your Monitor
Page 11
Power Consumption
Total Energy Consumption(TEC)
P
on
16.7 W
51.9 kWh
* Zero-power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
NOTE:
P
Power consumption of on Mode as measured with reference to Energy Star test
on :
method.
TEC : Total energy consumption in kWh measured with reference to Energy Star test
method.
The OSD will only function in the normal operation mode. When any button except
power button is pressed in Active-off mode, the following messages will be displayed:
Activate the computer and monitor to gain access to the OSD.
About Your Monitor 11
Page 12
Pin Assignments
15-pin D-Sub connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
12 About Your Monitor
Page 13
DisplayPort Connector
Pin Number 20-pin Side of the Connected Signal Cable
1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND
6 ML1(n)
7 ML2(p)
8 GND
9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 HPD
19 DP_PWR_Return
20 +3.3 V DP_PWR
About Your Monitor 13
Page 14
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data (EDID)
using Display Data Channel (DDC) protocols so that the system can configure itself and
optimize the monitor settings. Most monitor installations are automatic. You can select
different settings if required.
Flat-Panel Specifications
Model number E1916H / E1916He E2016H E2216H
Screen type
Panel Type TN TN TN
Viewable image
Diagonal
Horizontal Active
Area
Vertical Active
Area
Active matrix - TFT
LCD
470.1 mm
(18.51 in.)
409.8 mm
(16.13 in.)
230.4 mm
(9.07 in.)
Active matrix - TFT
LCD
494.1 ± 0.02 mm
(19.5 ± 0.05 in.)
432.0 ± 1.92 mm
(17.0 ± 0.08 in.
239.76 ± 3.42 mm
(9.44 ± 0.13 in.)
)
Active matrix - TFT
LCD
546.1 mm
(21.5 in.
476.06 mm
(18.74 in.)
267.79 mm
(10.54 in.)
)
Area
Pixel pitch 0.30 x 0.30 mm
Viewing angle:
Horizontal 90° typical 170° typical 170° typical
Vertical 65° typical 160° typical 160° typical
Luminance
output
Contrast ratio 600 to 1 (typical) 1000 to 1 (typical) 1000 to 1 (typical)
Faceplate coating
Backlight LED edgelight system LED edgelight system LED light bar system
Response Time
Color Depth 16.7 mil colors 16.7 mil colors 16.7 mil colors
Color Gamut 82 % (typical) * 86 % (typical) * 84 % (typical) *
94417.92 mm2
(146.35 in.2)
200 cd/m² (typical) 250 cd/m² (typical) 250 cd/m² (typical)
Antiglare with hardcoating 3H
5 ms typical (white to
black, black to white)
102552.65 ± 1050
mm2
(158.84± 1.56 in.2)
0.248 ± 0.022 x 0.248
± 0.022 mm
Antiglare with hardcoating 3H
5 ms typical (white to
black, black to white)
127484.10 mm2
(197.52 in.2)
0.248 x 0.248 mm
Antiglare with hardcoating 3H
5 ms typical (white to
black, black to white)
14 About Your Monitor
Page 15
Model number E2316H / E2316Hr E2416H / E2416HM
Screen type
Panel Type TN TN
Viewable image
Diagonal
Horizontal Active
Area
Vertical Active
Area
Area
Pixel pitch 0.265 x 0.265 mm 0.27675 x 0.27675 mm
Viewing angle:
Horizontal 170° typical 170° typical
Vertical 160° typical 160° typical
Luminance
output
Contrast ratio 1000 to 1 (typical) 1000 to 1 (typical)
Faceplate coating
Backlight LED light bar system LED edgelight system
Response Time
Color Depth 16.7 mil colors 16.7 mil colors
Color Gamut 83 % (typical) * 86 % (typical) *
Active matrix - TFT
LCD
584.2 mm
(23.0 in.)
509.18 mm
(20.05 in.)
286.42 mm
(11.28 in.)
145839.34 mm2
(226.16 in.2)
250 cd/m² (typical) 250 cd/m² (typical)
Antiglare with hardcoating 3H
5 ms typical (white to
black, black to white)
Active matrix - TFT
LCD
609.7 mm
(24.0 in.)
531.36 mm
(20.91 in.)
298.89 mm
(11.77 in.)
158818.19 mm2
(246.11 in.2)
Antiglare with hardcoating 3H
5 ms typical (white to
black, black to white)
* E1916H / E1916He color gamut (typical) is based on CIE1976 (82 %) and CIE1931 (72 %)
test standards. E2016H / E2416H / E2416HM color gamut (typical) is based on CIE1976
(86 %) and CIE1931 (72 %) test standards. E2216H color gamut (typical) is based on
CIE1976 (84 %) and CIE1931 (72 %) test standards. E2316H / E2316Hr color gamut
(typical) is based on CIE1976 (83 %) and CIE1931 (72 %) test standards.
About Your Monitor 15
Page 16
Resolution Specifications
Model number E1916H / E1916He E2016H
Scan range
• Horizontal 30 kHz to 83 kHz (automatic)
• Vertical 56 Hz to 76 Hz (automatic)
E2216H / E2316H /
E2316Hr / E2416H
/ E2416HM
Maximum preset
resolution
1366 x 768 at 60 Hz 1600 x 900 at 60 Hz 1920 x 1080 at 60 Hz
Electrical Specifications
Model number E1916H / E1916He /
E2216H / E2316H / E2316Hr
Video input signals • Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
• DisplayPort, 600 mV for each differential line, 100 ohm
input impedance per differential pair
Synchronization input
signals
AC input voltage /
frequency / current
Inrush current 120 V: 30 A (Max.)
Separate horizontal and vertical synchronizations, polarity-free
TTL level, SOG (Composite SYNC on green)
100 VAC to 240 VAC / 50 Hz or
60 Hz ± 3 Hz / 1.0 A (typical)
240 V: 60 A (Max.)
E2016H / E2416H /
E2416HM
100 VAC to 240 VAC / 50 Hz or
60 Hz ± 3 Hz / 0.8 A (typical)
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and
centering:
E1916H / E1916He：
Horizontal
Display Mode
Frequency
(kHz)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
16 About Your Monitor
Page 17
VESA, 1366 x 768 47.7 59.8 85.5 +/+
E2016H：
Horizontal
Display Mode
Frequency
(kHz)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
E2216H / E2316H / E2316Hr / E2416H / E2416HM：
Horizontal
Display Mode
Frequency
(kHz)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
Vertical
Frequency
(Hz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
Sync Polarity
(Horizontal/
Vertical)
About Your Monitor 17
Page 18
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number E1916H/E1916He E2016H E2216H
Connector type 15-pin D-subminiature (Black connector)
DP, Black connector
Signal cable type Analog: D-Sub, 15 pins (cable not included)
Digital: DisplayPort, 20 pins
Dimensions: (with stand)
Height
Width
Depth
Dimensions:
(without stand)
Height
Width
Depth
Stand dimensions:
Height
Width
Depth
Weight:
Weight with packaging 3.60 kg (7.94 lb) 4.11 kg (9.06 lb) 4.85 kg (10.69 lb)
359.0 mm
(14.13 in.)
445.4 mm
(17.54 in.)
167.0 mm
(6.57 in.)
266.0 mm
(10.47 in.)
445.4 mm
(17.54 in.)
51.5 mm
(2.03 in.)
156.0 mm
(6.14 in.)
220.0 mm
(8.66 in.)
167.0 mm
(6.57 in.)
368.9 mm
(14.52 in.)
471.5 mm
(18.56 in.)
167.0 mm
(6.57 in.)
275.4 mm
(10.84 in.)
471.5 mm
(18.56 in.)
51.5 mm
(2.03 in.)
156.0 mm
(6.14 in.)
220.0 mm
(8.66 in.)
167.0 mm
(6.57 in.)
396.7 mm
(15.62 in.)
512.2 mm
(20.17 in.)
180.0 mm
(7.09 in.)
303.7 mm
(11.96 in.)
512.2 mm
(20.17 in.)
50.5 mm
(1.99 in.)
177.0 mm
(6.97 in.)
250.0 mm
(9.84 in.)
180.0 mm
(7.09 in.)
Weight with stand
assembly and cables
Weight without stand
assembly (For wall
mount or VESA mount
considerations - no
cables)
Weight of stand
assembly
3.00 kg (6.61 lb) 2.92 kg (6.44 lb) 3.63 kg (8.0 lb)
2.26 kg (4.98 lb) 2.22 kg (4.89 lb) 2.84 kg (6.26 lb)
0.46 kg (1.01 lb) 0.46 kg (1.01 lb) 0.52 kg (1.15 lb)
18 About Your Monitor
Page 19
Model Number E2316H /
E2316Hr
Connector type 15-pin D-subminiature (Back connector)
DP, Back connector
Signal cable type Analog: D-Sub, 15 pins (cable included
for E2316Hr only)
Digital: DisplayPort, 20 pins (cable not
included for E2316Hr)
Dimensions: (with stand)
E2416H /
E2416HM
Height
Width 544.8 mm
Depth
Dimensions:
(without stand)
Height
Width
Depth
Stand dimensions:
Height
Width
Depth
Weight:
Weight with packaging 5.09 kg (11.22 lb) 5.23 kg (11.53 lb)
Weight with stand
assembly and cables
Weight without stand
assembly (For wall
mount or VESA mount
considerations - no
cables)
Weight of stand
assembly
415.0 mm
(16.34 in.
(21.45 in.
180.0 mm
(7.09 in
322.0 mm
(12.68 in.
544.8 mm
(21.45 in.
50.5 mm
(1.99 in.
177.0 mm
(6.97 in.
250.0 mm
(9.84 in.
180.0 mm
(7.09 in
3.77 kg (8.31 lb) 3.84 kg (8.47 lb)
2.98 kg (6.57 lb) 2.91 kg (6.42 lb)
0.52 kg (1.15 lb) 0.69 kg (1.52 lb)
)
)
.)
)
)
)
)
)
.)
427.58 mm
(16.83 in.)
566.96 mm
(22.32 in.
180.0 mm
(7.09 in
334.58 mm
(13.17 in.)
566.96 mm
(22.32 in.
50.5 mm
(1.99 in.
177.0 mm
(6.97 in.
250.0 mm
(9.84 in.)
180.0 mm
(7.09 in
)
.)
)
)
)
.)
About Your Monitor 19
Page 20
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number E1916H / E1916He E2016H
Temperature
• Operating
• Non-operating
Humidity
• Operating
• Non-operating
Altitude
• Operating
• Non-operating
Thermal dissipation 58.0 BTU/hour (maximum)
0 °C to 40 °C (32 °F to 104 °F)
Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
5,000 m (16,404 ft) max
12,191 m (40,000 ft) max
47.8 BTU/hour (typical)
Model Number E2216H E2316H /
E2316Hr
Temperature
• Operating
• Non-operating
Humidity
• Operating
• Non-operating
Altitude
• Operating
• Non-operating
Thermal dissipation 81.9 BTU/hour
0 °C to 40 °C (32 °F to 104 °F)
Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
5,000 m (16,404 ft) max
12,191 m (40,000 ft) max
(maximum)
61.4 BTU/hour
(typical)
85.3 BTU/hour
(maximum)
68.3 BTU/hour
(typical)
64.83 BTU/hour (maximum)
51.18 BTU/hour (typical)
E2416H /
E2416HM
92.1 BTU/hour
(maximum)
75.1 BTU/hour
(typical)
20 About Your Monitor
Page 21
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fi ed in an unchanging state. The visible result is a fi ed pixel that
appears as an extremely tiny dark or bright discolored spot. When the pixel remains
permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known
as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from display
quality or usability. A display with 1 to 5 fixed pixels is considered normal and within
competitive standards. For more information, see Dell Support site at:
http://www.dell.com/support/monitors.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the
monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of
any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show
white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.
About Your Monitor 21
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Setting Up the Monitor
Attaching the Stand
NOTE: The stand base is detached when the monitor is shipped from the factory.
1. Assemble the stand riser to stand base.
a. Place the monitor stand base on a stable table top.
b. Slide the monitor stand body in the correct direction down onto the
stand base until it clicks into place.
2. Attach the stand assembly to the monitor:
a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.
22 Setting Up the Monitor
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Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable
2. Connect the black VGA or DisplayPort cable to the corresponding video
port on the back of your computer. Do not use all cables at the same
time. Use the all cables only when they are connected to dierent
computers with appropriate video systems.
Connecting VGA Cable
Connecting DP cable
NOTE: The graphics are used for the purpose of illustration only. Appearance on the
computer may vary.
Setting Up the Monitor 23
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Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting
Your Monitor for cable attachment), organize all cables as shown above.
Removing the Monitor Stand
NOTE: This is applicable for a monitor with a stand. When any other stand is bought,
please refer to the respective stand setup guide for the removal instructions.
1. Remove the VESA Cover.
a. Place the monitor panel on a soft cloth or cushion.
b. Lift from both side simultaneously, remove the VESA Cover away from the
monitor.
24 Setting Up the Monitor
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2. Remove the stand assembly to the monitor.
a. Use a long screwdriver to push the release latch located in a hole just above
the stand.
b. Once the latch is released, remove the base away from the monitor.
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESAcompatible base mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable fl t table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the LCD.
5. Mount the LCD on the wall by following the instructions that came with the base
mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with minimum weight/
load bearing capacity of 2.26 kg (E1916H/E1916He)/2.22kg (E2016H)/2.84 kg
(E2216H)/2.98 kg (E2316H/E2316Hr)/2.91 kg (E2416H / E2416HM).
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Operating the Monitor
Power On the Monitor
Press the button to turn on the monitor.
Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.
Front-Panel Keys Description
A
Preset modes
B
Brightness /Contrast
C
Menu
D
Exit
Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.
Use the Brightness / Contrast key to direct access
to the "Brightness" and "Contrast" control menu.
Use the Menu key to open the on-screen display
(OSD).
Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.
Front-Panel Keys
Front-Panel Keys Description
A
Up
26 Operating the Monitor
Use the Up key to adjust (increase ranges) items in the OSD
menu.
Page 27
B
Down
C
D
OK
Back
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
Use the OK key to confirm your selection.
Use the Back key to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
Operating the Monitor 27
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NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
28 Operating the Monitor
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2. Press the
and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the
4. Press the
5. Press the
and buttons to select the desired parameter.
button to enter the slide bar and then use the or buttons,
button again.
according to the indicators on the menu, to make your changes.
6. Select the
to return to previous menu without accepting current
settings or to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus
Energy Use This meter shows the energy level being consumed by the
Brightness/
Contrast
Description
monitor in real time.
Use the Brightness and Contrast menu to adjust the Brightness/
Contrast.
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Brightness
Allows you to adjust the brightness or luminance of the
backlight.
Press the
decrease brightness (min 0 ~ max 100).
Contrast
Allows you to adjust the contrast or the degree of difference
between darkness and lightness on the monitor screen. Adjust
brightness first, and adjust contrast only if you need further
adjustment.
Press the
decrease contrast (min 0 ~ max 100).
30 Operating the Monitor
key to increase brightness and press the key to
key to increase contrast and press the key to
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Auto Adjust Use this key to activate automatic setup and adjust menu.
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The following dialog appears on a black screen as the monitor
self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse) and
Phase (Fine) controls under Display.
NOTE: Auto Adjust does not occur if you press the button while
there are no active video input signals or attached cables.
This option is only available when you are using the analog (VGA)
connector.
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Input Source Use the Input Source menu to select between different video
signals that may be connected to your monitor.
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Auto Select
VGA
DP
Select Auto Select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push
to select the VGA input source.
Select DP input when you are using the DP connector. Push
to select the DP input source.
Color Use the Color menu to adjust the monitor's color settings.
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Input Color
Format
Allows you to set the video input mode to:
• RGB: Select this option if your monitor is connected to
a computer or DVD player using the DP adapter.
• YPbPr: Select this option if your DVD player supports
only YPbPr output.
Operating the Monitor 35
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Preset Modes
Allows you to choose from a list of preset color modes.
36 Operating the Monitor
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Reset Color
• Standard: Loads the monitor's default color settings.
This is the default preset mode.
• Multimedia: Loads color settings ideal for multimedia
applications.
• Paper: Loads brightness and sharpness settings ideal
for viewing text. Blend the text background to simulate
paper media without affecting color images. Applies to
RGB input format only.
• Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
• Custom Color: Allows you to manually adjust the color
settings. Press the
Green, and Blue values and create your own preset
color mode.
Resets your monitor's color settings to the factory defaults.
and
keys to adjust the Red,
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Display Use the Display menu to adjust the monitor's display settings.
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Aspect Ratio
Horizontal
Position
Vertical Position
Sharpness
Pixel Clock
Phase
Reset Display
Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum preset
resolution 1366 x 768 (for E1916H / E1916He) or 1600 x 900
(for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr /
E2416H / E2416HM).
Use or the buttons to adjust image left and right. Minimum
is '0' (-). Maximum is '100' (+).
Use the or buttons to adjust image up and down. Minimum
is '0' (-). Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are
only available for “VGA” input.
This feature can make the image look sharper or softer. Use
or
to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference. Use
or buttons to adjust for
best image quality.
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and then use
Phase (fine), again.
NOTE: Pixel Clock and Phase adjustment are only available for
VGA input.
Select this option to restore default display settings.
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Energy
40 Operating the Monitor
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Power Button
LED
Reset Energy
Allows you to set the power LED indicator on or off during active
to save energy.
Select this option to restore default Energy settings.
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Menu Select this option to adjust the settings of the OSD such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
42 Operating the Monitor
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Language
Transparency
Timer
Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese.
Allows you to adjust the OSD background from opaque to
transparent.
Allows you to set the time for which the OSD remains active
after you press a key on the monitor.
Use the
and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Lock
Controls user access to adjustments. When Lock is selected, no
user adjustments are allowed. All keys are locked except
key.
NOTE: When the OSD is locked, pressing the menu key takes
you directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Press and hold
key for 6 seconds to unlock
and allow user access to all applicable settings.
Reset Menu
Select this option to restore default menu settings.
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Personalize Selecting this option allows you to set two shortcut keys.
44 Operating the Monitor
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Shortcut Key 1
User can select from "Preset Modes", "Brightness/Contrast", "Auto
Adjust", "Input Source", "Aspect Ratio" and set as shortcut key.
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46 Operating the Monitor
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Shortcut Key 2
User can select from "Preset Modes", "Brightness/Contrast", "Auto
Adjust", "Input Source" , "Aspect Ratio" and set as shortcut key.
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Reset
Personalization
Others
Allows you to restore shortcut key to the default setting.
48 Operating the Monitor
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Operating the Monitor 49
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DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows a
software on your computer to adjust the monitor display settings
like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor
and provides a better customer experience.
Disable: Disables the DDC/CI option and the following message
appears on the screen.
LCD
Conditioning
Reset Other
Factory Reset
This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a
problem with image retention.
The below warning message appears once user selects “Enable"
LCD Conditioning.
Select this option to restore default other settings, such as DDC/
CI.
Resets all OSD settings to the factory preset values.
50 Operating the Monitor
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OSD Messages
When the monitor does not support a particular resolution mode you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the horizontal and vertical frequency
ranges addressable by this monitor. Recommended mode is 1366 x 768 (for E1916H /
E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr /
E2416H / E2416HM).
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You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages will appear
depending on the selected input:
52 Operating the Monitor
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If VGA or DP cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 5 minutes if left at this state.
See Solving Problems for more information.
Operating the Monitor 53
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Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating systems,
set the display resolution to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for
E2016H) or 1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) pixels by
performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1366 x 768 (for E1916H
/ E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H /
E2316Hr / E2416H / E2416HM).
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1366 x 768 (for E1916H /
E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H /
E2316Hr / E2416H / E2416HM).
4. Click Apply.
If you do not see 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or
1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) as an option, you
may need to update your graphics driver. Please choose the scenario below that best
describes the computer system you are using, and follow the provided
1: If you have a Dell desktop or a Dell portable computer with Internet access
2:If you have a non Dell desktop, portable computer, or graphics card
54 Operating the Monitor
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If you have a Dell desktop or a Dell portable computer
with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080
(for E2216H / E2316H / E2316Hr / E2416H / E2416HM) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for E1916H /
E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H /
E2316Hr / E2416H / E2416HM), please contact Dell to inquire about a graphics
adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or
graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080
(for E2216H / E2316H / E2316Hr / E2416H / E2416HM) again
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080
(for E2216H / E2316H / E2316Hr / E2416H / E2416HM) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for E1916H /
E1916He) or 1600 x 900 (for E2016H) or 1920 x 1080 (for E2216H / E2316H
/ E2316Hr / E2416H / E2416HM), please contact the manufacturer of your
computer or consider purchasing a graphics adapter that will support the video
resolution of 1366 x 768 (for E1916H / E1916He) or 1600 x 900 (for E2016H) or
1920 x 1080 (for E2216H / E2316H / E2316Hr / E2416H / E2416HM) .
.
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Using the Tilt
Tilt
With the stand assembly, you can tilt the monitor for the most comfortable viewing
angle.
NOTE: The stand base is detached when the monitor is shipped from the
factory.
56 Operating the Monitor
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Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instruction
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monito .
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove both VGA and the DP cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if
the monitor cannot sense a video signal and is working correctly. While in selftest mode, the power LED remains white. Also, depending upon the selected
input, one of the dialogs shown below will continuously scroll through the screen.
4. This box also appears during normal system operation, if the video cable
becomes disconnected or damaged. The monitor will enter Power Save Mode
after 5 minutes if left at this state.
5. Turn off your monitor and econnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
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Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously
for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes
to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
58 Troubleshooting
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Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions.
Common Symptoms What You
Experience
No Video/Power LED
off
No Video/Power LED onNo picture or no
Poor Focus Picture is fuzzy, blurry,
Shaky/Jittery Video Wavy picture or fine
No picture •Ensure that the video cable
brightness
or ghosting
movement
Possible Solutions
connecting the monitor and the
computer is properly connected and
secure.
•Verify that the power outlet is
functioning properly using any other
electrical equipment.
•Ensure that the power button is
depressed fully.
•Ensure that the correct input source
is selected via the Input Source Select
button.
•Check the “Power LED Button” option
under Energy in OSD Menu.
•Increase brightness & contrast
controls via OSD.
•Perform monitor self-test feature
check.
•Check for bent or broken pins in the
video cable connector.
•Ensure that the correct input source
is selected via the Input Source Select
menu.
•Run the built-in diagnostics.
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to Factory
Settings.
•Change the video resolution to the
correct aspect ratio (16:9).
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Reset the monitor to Factory
Settings.
•Check environmental factors.
•Relocate the monitor and test in
another room.
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Missing Pixels LCD screen has spots •Cycle power on-o.
•Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Stuck-on Pixels LCD screen has bright
Brightness Problems Picture too dim or too
Geometric Distortion Screen not centered
Horizontal/Vertical
Lines
spots
bright
correctly
Screen has one or
more lines
•Cycle power on-o.
•Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
•Reset the monitor to Factory
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
•Reset the monitor to Factory
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
NOTE: When using ‘DP’, the positioning
adjustments are not available.
•Reset the monitor to Factory
Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls
via OSD.
•Perform monitor self-test feature
check and determine if these lines are
also in self-test mode.
•Check for bent or broken pins in the
video cable connector.
NOTE: When using ‘DP’, the Pixel
Clock and Phase adjustments are not
available.
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Synchronization
Problems
Safety-Related Issues Visible signs of smoke
Intermittent Problems Monitor malfunctions
Missing Color Picture missing color •Perform monitor self-test feature
Wrong Color Picture color not good •Change the Color Mode in the Color
Screen is scrambled or
appears torn
or sparks
on & off
•Reset the monitor to Factory
Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls
via OSD.
•Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
•Check for bent or broken pins in the
video cable connector.
•Restart the computer in the safe
mode.
•Do not perform any troubleshooting
steps.
•Contact Dell immediately.
•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
•Reset the monitor to Factory
Settings.
•Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
check.
•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
•Check for bent or broken pins in the
video cable connector.
OSD to Graphics or Video depending
on the application.
•Try dierent Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned o.
•Change the Input Color Format to PC
RGB or YPbPr in the
Color OSD.
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Image retention from
a static image left on
the monitor for a long
period of time
NOTE: When choosing DP mode, the Auto Adjust function is not available.
Faint shadow from the
static image displayed
appears on the screen
•Use the Power Management
feature to turn off the monitor t
all times when not in use (for more
information, see Power Management
Modes.
•Alternatively, use a dynamically
changing screensaver.
Product-Specific Problems
Specific Symptoms What You
Experience
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the front
panel
No Input Signal when
user controls are
pressed
The picture does not
fill the entire screen
Image is centered on
screen, but does not
fill entire viewing area
OSD does not appear
on the screen
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
The picture cannot fill
the height or width of
the screen
Possible Solutions
•Check the Aspect Ratio setting in the
Display OSD.
•Reset the monitor to Factory
Settings.
•Turn off the monito , unplug the
power cord, plug back, and then turn
on the monitor.
•Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
•Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
•Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
•Reset the computer or video player.
•Due to dierent video formats (aspect
ratio) of DVDs, the monitor may
display in full screen.
•Run the built-in diagnostics.
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Dell Soundbar Problems
Common Symptoms What You
Experience
No sound for system
where the Soundbar
draws power from an
AC adapter
No Sound Soundbar has power -
Distorted Sound Other audio source is
No power to
Soundbar - the power
indicator is off
power indicator is on
used
Possible Solutions
•Turn the Power/Volume knob on the
Soundbar clockwise to the middle
position; check if the power indicator
(white LED) on the front of the
Soundbar is illuminated.
•Confirm th t the power cable from
the Soundbar is plugged into the
adapter.
•Plug the audio line-in cable into the
computer’s audio out jack.
•Set all volume controls to their
maximum and ensure that the mute
option is not enabled.
•Play some audio content on the
computer (example, audio CD, or
MP3).
•Turn the Power/Volume knob on
the Soundbar clockwise to a higher
volume setting.
•Clean and reseat the audio line-in
plug.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
•Clear any obstructions between the
Soundbar and the user.
•Confirm th t the audio line-in plug is
completely inserted into the jack of
the audio source.
•Decrease the volume of the audio
source.
•Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
•Clean and reseat the audio line-in
plug.
Troubleshooting 63
Page 64
Distorted Sound Computer’s sound
Unbalanced Sound
Output
Low Volume Volume is too low •Clear any obstructions between the
card is used as the
audio source
Sound from only one
side of Soundbar
•Clear any obstructions between the
Soundbar and the user.
•Confirm th t the audio line-in plug is
completely inserted into the jack of
the sound card.
•Set all Windows volume controls to
their midpoints.
•Decrease the volume of the audio
application.
•Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
•Clean and re-seat the audio line-in
plug.
•Troubleshoot the computer’s sound
card.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
•Avoid using an audio cable extension
or audio jack converter.
•Clear any obstructions between the
Soundbar and the user.
•Confirm th t the audio line-in plug is
completely inserted into the jack of
the sound card or audio source.
•Set all Windows audio balance
controls (L-R) to their midpoints.
•Clean and reseat the audio line-in
plug.
•Troubleshoot the computer’s sound
card.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Soundbar and the user.
•Turn the Power/Volume knob on the
Soundbar clockwise to the maximum
volume setting.
•Set all Windows volume controls to
their maximum.
•Increase the volume of the audio
application.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player)
64 Troubleshooting
Page 65
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may
cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-
down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Appendix 65
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