User’s Guide
Model No.: E2414H/E2414Hr
Regulatory model: E2414Ht
Dell E2414H
Dell E2414Hr
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2013 Dell Inc. All rights reserved.
Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are
trademarks of Dell Inc.; Intel
®
, Centrino®, Core™, and Atom™ are either
trademarks or registered trademarks of Intel Corporation in the U.S. and
other countries; Microsoft®, Windows®, and Windows start button logo
are either trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries; Bluetooth® is a registered
trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;
Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association(BDA)
and licensed for use on discs and players; Other trademarks and trade
names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
2013 – 10 Rev. A00
Contents
About Your Monitor ..................................... 6
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . .8
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Flat Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Video Supported Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Power Management Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . 16
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cleaning Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting Up the Monitor.................................. 18
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Organizing the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Operating the Monitor .................................. 22
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 22
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 24
OSD Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 38
Using the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting .......................................40
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3
Appendix ..............................................49
WARNING: Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . 49
FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 49
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting Up Your Monitor ................................50
Setting the display resolution to 1920 x 1080 (maximum) . . . . . . . 50
If you have a Dell desktop or a Dell portable computer with internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If you have non Dell desktop, portable computer, or graphic card . . 52
Procedures for setting up dual monitors in Windows Vista®, Windows
7 or Windows® 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
®
4 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective
stand setup guide for setup instructions.
• VGA Cable
• DVI Cable (E2414H only)
• Monitor
• Stand
• Power Cable (varies by
• Drivers and
• Quick Setup Guide
• Product and Safety
countries)
Documentation media
Information Guide
Product Features
The Dell E2414H/E2414Hr at panel display has an active matrix, thin-lm
transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor
features include:
• Cable Cover
• 60.97 cm (24-inch) active area display (Measured diagonally) 1920 x 1080
• Tilt adjustment capability.
• Removable pedestal and Video Electronics Standards Association (VESA™)
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
• Software and documentation media includes an information le
resolution, plus full-screen support for lower resolutions.
100 mm mounting holes for exible mounting solutions.
optimization.
(INF), Image color Matching File (ICM), Dell Display Manager software
application and product documentation. Dell Display Manager included
6 About Your Monitor About Your Monitor 7
(comes in the CD attached with the monitor).
• Security lock slot.
• Stand lock.
• Asset Management Capability.
• Energy Star Compliant.
• EPEAT Gold Compliant.
• RoHS compliant.
• BFR/PVC- reduced.
• Arsenic-Free glass and Mercury Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in
real time.
• TCO Certied Displays.
Identifying Parts and Controls
Front View
1
Back View
1
2
3
5
4
Back view Back view with monitor stand
Label Description Use
1 VESA mounting holes (100
mm x 100 mm - behind at-
tached VESA Cover)
2 Regulatory label Lists the regulatory approvals.
3 Security lock slot Secures monitor with security lock.
4 Barcode serial number label Refer to this label if you need to con-
5 Stand release button Release stand from monitor.
6 Cable management slot Use to organize cables by placing
Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100
mm).
(security lock not included)
tact Dell for technical support.
them through the slot.
6
2
Front View Front panel controls
Label Description
1. Function buttons (For more information, see Operating the Monitor)
2. Power On/O button (with LED indicator)
8 About Your Monitor About Your Monitor 9
Side View
Bottom View
(kHz)
(Hz)
(MHz)
Vertical)
800 x 600
46.9
75.0
49.5
+/+
1024 x 768
48.4
60.0
65.0
-/-
1600 x 900
60.0
60.0
108.0
+/-
1920 x 1080
67.5
60.0
148.5
+/+
1 2 3 4
Color gamut (Typical) 83%* (CIE1976)
*[E2414H/E2414Hr] color gamut (typical) is based on CIE1976 (83%) and
CIE1931 (72%) test standards.
Resolution Specifications
5 5
Bottom view
Label Description Use
1. AC power connector To connect the monitor power cable.
2. Stand lock To lock the stand to the monitor using a
M3 x 6mm screw (screw not included).
3 DVI connector To connect your computer to the moni-
tor using a DVI cable.
4 VGA connector To connect your computer to the moni-
tor using a VGA cable.
5 Dell Soundbar mounting
slots
Attaches the optional Dell Soundbar.
Monitor Specifications
Flat Panel Specifications
Screen type Active matrix - TFT LCD
Panel type TN
Viewable image
Diagonal
Horizontal Active Area
Vertical Active Area
Area
Pixel pitch 0.277 mm
Viewing angle 160° (vertical) typ, 170° (horizontal) typ
Luminance output 250 cd/m ²(typ)
Contrast ratio 1000:1 (typ)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edgelight system
Response Time 5 ms typical
Color depth 16.7 million colors
60.97 cm (24 inches)
531.36 mm (20.92 inches)
298.89 mm (11.77 inches)
2
158818.19 mm
(246.17 inch2)
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 56 Hz to 75 Hz (automatic)
Maximum resolution 1920 x 1080 at 60 Hz
Video Supported Modes
Video display capabilities
(DVI playback)
480p, 576p, 720p, 1080p and 1080i
Preset Display Modes
Display Mode Horizontal
Frequency
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/640 x 480 37.5 75.0 31.5 -/800 x 600 37.9 60.0 40.0 +/+
1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
Vertical
Frequency
Pixel
Clock
Sync Polarity
(Horizontal/
10 About Your Monitor About Your Monitor 11
Electrical Specifications
Video input signals Analog RGB, 0.7 Volts +/-5%, positive polarity at
75 ohm input impedance
Digital DVI-D TMDS, 600mV for each
dierential line, positive polarity at 50 ohm input
impedance
Synchronization input
signals
AC input voltage/
frequency/current
Inrush current 120 V:30 A (Max.)
Separate horizontal and vertical
synchronizations, polarity-free TTL level, SOG
(Composite SYNC on green)
100 to 240 VAC/50 or 60 Hz + 3 Hz/1.5 A (Max.)
240 V:60 A (Max.)
Physical Characteristics
Connector type 15-pin D-subminiature, blue connec-
tor; DVI-D, white connector
Signal cable type Digital: Detachable, DVI-D (E2414H
only), Solid pins.
Analog: Detachable, D-Sub, 15 pins.
Dimensions (with stand)
Height 418.3 mm (16.47 inches)
Width 570.0 mm (22.44 inches)
Depth 164.2 mm (6.46 inches)
Dimensions (without stand)
Height 337.5 mm (13.29 inches)
Width 570.0 mm (22.44 inches)
Depth 46.5 mm (1.83 inches)
Stand dimensions
Height 318.7 mm (12.55 inches)
Width 180.6 mm (7.11 inches)
Depth 164.2 mm (6.46 inches)
Weight
Weight with packaging 5.87 kg (12.94 lb)
Weight with stand assembly and
cables
4.48 kg (9.88 lb)
Weight without stand assembly
(For wall mount or VESA mount 3.00 kg (6.75 lb)
considerations - no cables)
Weight of stand assembly 1.03 kg (2.27 lb)
Environmental Characteristics
Temperature
Operating 0 °C to 40 °C
Non-operating
Humidity
Operating 10% to 80% (non-condensing)
Non-operating
Altitude
Operating 5,000 m (16,400 ft) max
Non-operating 12,191 m (40,000 ft) max
Thermal dissipation
Storage: -20 °C to 60°C (-4 °F to 140 °F)
Shipping: -20 °C to 60°C (-4 °F to 140 °F)
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
238.85 BTU/hour (maximum)
102.36 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed
in your PC, the monitor can automatically reduce its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:
VESA Modes Horizontal
Sync
Normal
operation
Active-o
mode
Switch o - - - O Less than 0.5 W
The OSD will only function in the normal operation mode. When any button
Active Active Active White 20 W (typical)/30 W
Inactive Inactive Blanked Glowing
Vertical
Sync
Video Power
Indicator
White
Power Consumption
(maximum)
Less than 0.5 W
12 About Your Monitor About Your Monitor 13
is pressed in Active-o mode, the following message will be displayed:
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.
NOTE: Zero power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.
Pin Assignments
VGA Connector
6 GND-R
7 GND-G
8 GND-B
9 Computer 5V/3.3V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
DVI Connector
Pin Number 24-pin Side of the Connected Signal Cable
1 TMDS RX22 TMDS RX2+
3 TMDS Ground
4 Floating
5 Floating
6 DDC Clock
Pin Number 15-pin Side of the Connected Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
14 About Your Monitor About Your Monitor 15
7 DDC Data
8 Floating
9 TMDS RX110 TMDS RX1+
11 TMDS Ground
12 Floating
13 Floating
14 +5V/+3.3V power
15 Self test
16 Hot Plug Detect
17 TMDS RX018 TMDS RX0+
19 TMDS Ground
20 Floating
21 Floating
22 TMDS Ground
23 TMDS Clock+
24 TMDS Clock-
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The
monitor automatically provides the computer system with its Extended
Display Identification Data (EDID) using Display Data Channel (DDC)
protocols so the system can configure itself and optimize the monitor
settings. Most monitor installations are automatic; you can select dierent
settings if desired. For more information about changing the monitor settings,
see Operating the Monitor.
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Read and follow the safety instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid
using detergent of any kind as some detergents leave a milky film on
the monitor.
• If you notice white powder when you unpack your monitor, wipe it
o with a cloth.
• Handle your monitor with care as dark-colored monitors may scratch
and show white scu marks more than light-colored monitors.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and turn o your monitor when
not in use.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state which are hard to see
and do not aect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.
com/support/monitors.
16 About Your Monitor Setting Up the Monitor 17
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached from monitor when it is shipped from the
factory.
NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for set
up instructions.
Connecting the White DVI Cable (E2414H only)
Connecting the Blue VGA Cable
To attach the monitor stand:
1. Remove the cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the
back of the monitor.
3. Press the stand till it snaps into its place.
CAUTION: The graphics are used for the purpose of illustration only.
Appearance of the computer may vary.
Organizing the Cables
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn o your computer anddisconnect the power cable.
2. Connect either the white (digital DVI-D) (E2414H only) or the blue
(analog VGA) display connector cable to the corresponding video
port on the back of your computer.Do not connect both cables
on the same computer. Use both the cables only when they are
connected to two dierent computers with appropriate video
systems.
After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment,) use the cable management
slot toorganize all cables as shown above.
18 Setting Up the Monitor Setting Up the Monitor 19
Attaching the Cable Cover
Removing the Stand
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base
mounting kit.
NOTE: To prevent scratches on the LCD screen while removing the
stand, ensure that the monitor is placed on a clean surface.
NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for
set up instructions.
To remove the stand:
1. Pleace the monitor on a at surface.
2. Press and hold the Stand release button.
3. Lift the stand up and away from the monitor.
1. Place the monitor panel on a soft cloth or cushion on stable, at table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the LCD.
5. Mount the LCD on the wall by following the instructions that came with
the wall mounting kit.
NOTE: For use only with UL Listed Wall Mount Bracket with minimum
weight/load bearing capacity of 3.0 kg.
20 Setting Up the Monitor Setting Up the Monitor 21
Operating the Monitor
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the
characteristics of the image being displayed. As you use these buttons to
adjust the controls, an OSD shows the numeric values of the characteristics
as they change.
The following table describes the front panel buttons:
Use the MENU button to launch the on-screen
3
4
5
(with power light
indicator)
Menu
Exit
Power
display (OSD) and select the OSD Menu. See
Accessing the Menu System.
Use this button to go back to the main menu or
exit the OSD main menu.
Use the Power button to turn the monitor on and
o.
The white LED indicates the monitor is On and
fully functional.
A glowing white LED indicates DPMS power save
mode.
Front Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front panel Button Description
1
Shortcut key/ Preset
Modes
2
Shortcut key /
Brightness/Contrast
22 Operating the Monitor Operating the Monitor 23
Use this button to choose from a list of preset
color modes.
Use this button to directly access the “Brightness/
Contrast” menu.
Front panel Button Description
NOTE: AUTO ADJUST is only available when you use the analog
(VGA) connector.
Use the Up key to adjust (increase ranges) items in the
OSD menu.
Use the Down key to adjust (decrease ranges) items in
the OSD menu.
Use the OK key to conrm your selection.
Use the Back key to go back to the previous menu.
4
1
2
3
Up
Down
OK
Back
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Ifyou change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes.The changes are also saved if you change the settings and
then wait for the OSD menu to disappear.
1. Press the MENU button to launch the OSD menu and display the main
menu.
2. Press the and buttons to move between the setting options. As
you move from one icon to another, the option name is highlighted. See
the following table for a complete list of all the options available for the
monitor.
NOTE: AUTO ADJUST is only available when you use the analog
(VGA) connector.
3. Press the or
4. Press the and buttons to select the desired parameter.
5. Press to enter the slide bar and then use the or button,
according to the indicators on the menu, to make your changes.
6. Press the button once to return to the main menu to select another
option or press the button two or three times to exit from the OSD
menu.
Icon
Menu and
Submenus
Energy Use This meter shows the energy level being consumed
Brightness/
Contrast
button once to activate the highlighted option.
Description
by the monitor in real time.
Use this menu to activate Brightness/Contrast
adjustment.
24 Operating the Monitor Operating the Monitor 25
Brightness Brightness adjusts the luminance of the backlight.
Press the button to increase brightness and
Press the button to decrease brightness (min 0 ~
max 100).
NOTE: Brightness control will be greyed out during
“Screen dim” in PowerNap option when screen
saver is activated.
Contrast Adjust Brightness first, and then adjust Contrast only
if further adjustment is necessary.
Press the button to increase contrast and Press
the button to decrease contrast (min 0 ~ max
100).
The Contrast function adjusts the degree of
dierence between darkness and lightness on the
monitor screen.
AUTO ADJUST Even though your computer recognizes your
monitor on startup, the Auto Adjustment function
optimizes the display settings for use with your
particular setup.
Auto Adjustment allows the monitor to self-adjust
to the incoming video signal. After using Auto
Adjustment, you can further tune your monitor by
using the Pixel Clock and Phase controls under
Displays Settings.
The following dialog appears on a black screen as
the monitor automatically adjusts to the current
input:
NOTE: In most cases,Auto Adjust produces the
best image for your configuration.
NOTE: AUTO ADJUST option is only available when
you are using the analog (VGA) connector.
26 Operating the Monitor Operating the Monitor 27
INPUT
SOURCE
Use the INPUT SOURCE menu to select between
dierent video signals that may be connected to
your monitor.
Color Settings Use the Color Settings menu to adjust the
monitor’s color settings .
Auto Select Select Auto Select to scan for available input signals.
VGA Select VGA input when you are using the analog
(VGA) connector. Press to select the VGA input
source.
DVI-D Select DVI-D input when you are using the Digital
(DVI) connector. Press to select the DVI input
source.
Input Color
Format
Allows you to set the video input mode to.
• RGB: Select this option if your monitor is
connected to a computer or DVD player
using the VGA and DVI cable or the HDMI
to DVI adapter.
• YPbPr: Select this option if your DVD player
supports only YPbPr output.
28 Operating the Monitor Operating the Monitor 29
Preset Mode Allows you to choose from a list of preset color
modes.
• Standard: Loads the monitor’s default color
settings. This is the default preset mode.
• Multimedia: Loads color settings ideal for
multimedia applications.
• Movie: Loads color settings ideal for movies.
• Game: Loads color settings ideal for most
gaming applications.
• Text: Loads color settings ideal for oce
• Warm: Increases the color temperature. The
screen appears warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The
screen appears cooler with a blue tint.
• Custom Color: Allows you to manually adjust
the color settings. Press the and buttons
to adjust the Red, Green, and Blue values and
create your own preset color mode.
Image
Enhance
Hue This feature can shift color of video image to green
Saturation
Reset Color
Settings
Which can automatically sharpen images, enhance
hues and boost color contrast.
To enhance image clarity.
NOTE: Image Enhance is only available for Standard,
Multimedia, Movie and Game mode.
or purple. This is used to adjust the desired flesh
tone color. Use or to adjust the hue from ‘0’
to ‘100’ .
Press to increase the green shade of the video
image.
Press to increase the purple shade of the video
image.
NOTE: Hue adjustment is available only for Movie
and Game mode.
This feature can adjust the color saturation of the
video image. Use or to adjust the saturation
from ‘0’ to ‘100’.
Press to increase the monochrome appearance
of the video image.
Press to increase the colorful appearance of the
video image.
NOTE: Saturation adjustment is available only for
video input.
Resets your monitor’s color settings to the factory
defaults.
30 Operating the Monitor Operating the Monitor 31
DISPLAY
SETTINGS
Use the Display Settings to adjust image.
ENERGY
SETTINGS
Wide Mode Adjust the image ratio to Wide 16:9, 4:3, 5:4.
Horizontal
Position
Use the and buttons to adjust image left and
right. Minimum is ‘0’ (-). Maximum is ‘100’ (+).
NOTE: When usinga DVI source, the Horizontal
Position setting is not available.
Vertical
Position
Use the and buttons to adjust image up and
down. Minimum is ‘0’ (-). Maximum is ‘100’ (+).
NOTE: When usinga DVI source, the Vertical
Position setting is not available.
Sharpness This feature can make the image look sharper or
softer. Use or to adjust the sharpness from
‘0’ to ‘100’.
Pixel Clock The Phase and Pixel Clock adjustments allow you to
adjust your monitor to your preference.
Use the and buttons to adjust for best image
quality.
Phase
If satisfactory results are not obtained using the
Phase adjustment, use the Pixel Clock (coarse)
adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase Adjustments are only
available for “VGA” input.
Reset Display
Settings
Select this option to restore default display settings.
Power Button
LED
Reset Energy
Settings
Allows you to set the power LED indicator on or o
to save energy.
Select this option to restore default Energy Settings.
32 Operating the Monitor Operating the Monitor 33
MENU
SETTINGS
Language Language option to set the OSD display to one
of eight languages (English, Espanol, Francais,
Deutsch, Brazilian Portuguese, Russian, Simplified
Chinese or Japanese).
Transparency This function is used to change the OSD
background from opaque to transparent.
Timer OSD Hold Time: Sets the length of time the OSD
will remain active after the last time you pressed a
button.
Use the and buttons to adjust the slider in 1
second increments, from 5 to 60 seconds.
Lock Controls user access to adjustments. When Lock
is selected, no user adjustments are allowed. All
buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD
menu) or hard lock (Press and hold the button
above power button for 10 sec)
Unlock function– Only hard unlock (Press and hold
the button above power button for 10 sec)
Reset Menu
Settings
Select this option to restore default Menu settings.
OTHER
SETTINGS
DDC/CI DDC/CI (Display Data Channel/Command
Select this option to adjust the settings of the OSD,
such as, the languages of the OSD, the amount of
time the menu remains on screen, and so on.
Interface) allows your monitor parameters
(brightness, color balance etc) to be adjustable via
software on your computer. You can disable this
feature by selecting “Disable”.
Enable this feature for best user experience and
optimum performance of your monitor.
34 Operating the Monitor Operating the Monitor 35
LCD
Conditioning
Reset Other
Settings
Helps reduce minor cases of image retention.
Depending on the degree of image retention, the
program may take some time to run. You can enable
this feature by selecting “Enable”.
Select this option to restore default other settings,
such as DDC/CI.
OSD Warning Messages
When the monitor does not support a particular resolution mode you will
see the following message:
This means that the monitor cannot synchronize with the signal that it is
receiving from the computer. See Monitor Specifications for the Horizontal
and Verticalfrequency ranges addressable by this monitor. Recommended
mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled.
Factory
Reset all OSD settings tothe factory preset values.
Reset
Personalize User can select from “Preset Modes”, “Brightness/
Contrast”, “Auto Adjust”, “Input Source”, “Aspect Ratio” and
set as shortcut key.
Reset
Personalization
Allows you to restore shortcut key to the default setting.
When monitor enters Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD
36 Operating the Monitor Operating the Monitor 37
If you press any button other than the power button one of the following
messages will appear depending on the selected input:
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are
not connected, a floating dialog box as shown below appears.
or
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest
graphic drivers.
• Go to your graphics card website and download the latest graphic
drivers.
Using the Tilt
Tilt
With the built-in pedestal, you can tilt the monitor for the most comfortable
viewing angle.
5° typical 21° typical
(maximum 5.5°) (maximum 22°)
See Solving Problems for more information.
Setting the Maximum Resolution
In Windows Vista®, Windows® 7 or Windows® 8:
1. For Windows
2. Right-click on the desktop and click Screen resolution.
3. Click the Dropdown list of the Screen resolution and select 1920 x 1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Depending on your computer, complete one of the following
procedures:
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.
38 Operating the Monitor Operating the Monitor 39
®
8 only, select the Desktop tile to switch to classic desktop.
NOTE: The stand is detached when the monitor is shipped from the
factory.
Troubleshooting
Built-in Diagnostics
CAUTION: Before you begin any of the procedures in this section,
follow the Safety Instructions
Self-Test
Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are
properly connected but the monitor screen remains dark, run the monitor
self-test by performing the following steps:
1. Turn o both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure
proper Self-Test operation, remove both Digital (white connector) and
the Analog (blue connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains blue. Also,
depending upon the selected input, one of the dialogs shown below will
continuously scroll through the screen.
or
4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged.
5. Turn o your monitor and reconnect the video cable; then turn on
both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure,
check your video controller and computer, because your monitor is
functioning properly.
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor.
The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.
The test is complete when the white screen appears. To exit, press the Button
4 again.
If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.
40 Troubleshooting Troubleshooting 41
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.
Common
Symptoms
No Video/Power No picture • Ensure that the video cable
LED o
No Video/Power No picture or • Increase brightness & contrast
LED on
What You
Possible Solutions
Experience
connecting the monitor and the
computer is properly connected
and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input
source is selected via the Input
Source Select button.
• Check the “Power Button LED”
option under Energy Settings in
OSD Menu
no brightness controls via OSD.
• Perform monitor self-test feature
check.
Poor Focus Picture is
fuzzy, blurry,
or ghosting
Shaky/Jittery
Video
Missing Pixels LCD screen
Wavy picture
or fine
movement
has spots
•
Perform Auto Adjust via OSD.
•
Adjust the Phase and Pixel Clock
controls via OSD.
•
Eliminate video extension cables.
•
Reset the monitor to Factory
Settings.
•
Change the video resolution to
the correct aspect ratio (16:9).
•
Perform Auto Adjust via OSD.
•
Adjust the Phase and Pixel Clock
controls via OSD.
•
Reset the monitor to Factory
Settings.
•
Check environmental factors.
•
Relocate the monitor and test in
another room.
•
Cycle power on-o.
•
Pixel that is permanently o is a
natural defect that can occur in
LCD technology.
• Check for bent or broken pins in
the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input
source is selected via the Input
Source Select button.
42 Troubleshooting Troubleshooting 43
•
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
www.dell.com/support/monitors.
Stuck-on Pixels LCD screen
has bright
spots
Brightness
Problems
Picture too
dim or too
bright
• Cycle power on-o.
• Pixel that is permanently o is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
www.dell.com/support/monitors.
• Reset the monitor to Factory
Settings.
• Auto Adjust via OSD.
Horizontal/
Vertical Lines
Screen has one
or more lines
• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test feature
check and determine if these
lines are also in self-test mode.
• Check for bent or broken pins in
the video cable connector.
Geometric
Distortion
Screen not
centered
correctly
• Adjust brightness & contrast
controls via OSD.
• Reset the monitor to Factory
Settings.
• Auto Adjust via OSD.
• Adjust Horizontal Position &
Vertical Position controls via OSD.
NOTE: When using DVI-D input,
the positioning adjustments are not
available.
• Run the built-in diagnostics.
NOTE: When using DVI-D input, the
Pixel Clock and Phase adjustments are
not available.
Synchronization
Problems
Safety Related Visible signs • Do not perform any
Issues
Screen is
scrambled or
appears torn
of smoke or
sparks
• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test feature
check to determine if the
scrambled screen appears in selftest mode.
• Check for bent or broken pins in
the video cable connector.
• Restart the computer in the safe
mode.
troubleshooting steps.
• Contact Dell immediately.
44 Troubleshooting Troubleshooting 45
Intermittent
Problems
Missing Color Picture missing
Wrong Color Picture color
Monitor
malfunctions
on & o
color
not good
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Reset the monitor to Factory
Settings.
•
Perform monitor self-test feature
check to determine if the
intermittent problem occurs in
self-test mode.
•
Perform monitor self-test feature
check.
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Check for bent or broken pins in
the video cable connector.
•
Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending on
the application.
•
Try dierent Color Preset Settings
in Color Settings OSD. Adjust
R/G/B value in Color Settings
OSD if the Color Management is
turned o.
•
Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
•
Run the built-in diagnostics.
Image retention Faint shadow • Use the Power Management
from a static
image left on the
monitorfor a long
period of time
from the feature to turn o the monitor
static image at all times when not in use (for
displayed more information, see Power
appears on the Management Modes).
screen
• Alternatively, use a dynamically
changing screensaver.
Product Specific Problems
Specific
Symptoms
Screen Image is • Check the Scaling Ratio setting in
image is too centered on Image Setting OSD
small screen, but
Cannot
adjust the
monitor with
the buttons
on the front
panel
No Input
Signal when
user controls
are pressed
What You
Experience
does not fill
entire viewing
area
OSD does not
appear on the
screen
No picture,
the LED light
is white.
Possible Solutions
• Reset the monitor to Factory Settings.
• Turn o the monitor, unplug the power
cord, plug back, and then turn on the
monitor.
• Check the signal source. Ensure the
Computer is not in the power saving
mode by moving the mouse or pressing
any key on the keyboard.
• Check to make sure Video Source to
VGA or DVI-D is powered and playing
video media.
• Check whether the signal cable is
plugged in properly.Re-plug the signal
cable if necessary.
• Reset the computer or video player.
46 Troubleshooting Troubleshooting 47
The picture The picture • Due to dierent video formats (aspect
does not fill cannot fill ratio) of DVDs, the monitor may display
the entire the height or in full screen.
screen. width of the
screen
NOTE: When choosing DVI-D mode, the Auto Adjust function will not
be available.
• Run the built-in diagnostics.
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at: http://www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area. To contact Dell for sales, technical support, or
customer service issues:
1. Visit http://www.dell.com/support/.
2. Verify your country or region in the Choose A Country/Region drop-
down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
48 Troubleshooting Appendix 49
Setting Up Your Monitor
Setting the display resolution to 1920 x 1080 (maximum)
If you have a Dell desktop or a Dell portable computer with internet access
1. Go to http://www.dell.com/support/, enteryour service tag, and download
the latest driver for your graphics card.
For maximum display performance while using the Microsoft Windows
operating systems, set the display resolution to 1920 x 1080 pixels by
performing the following steps:
®
In Windows XP
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse
button and adjust the screen resolution to 1920 x 1080.
4. Click OK.
In Windows Vista
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse
button and adjust the screen resolution to 1920 x 1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet
access.
:
®
,Windows® 7 or Windows® 8:
2. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact Dell™ to inquire about a Graphics Adapter that supports these
resolutions.
2: If you have non Dell™ desktop, portable computer, or graphic card.
50 Setting Up Your Monitor Setting Up Your Monitor 51
If you have non Dell desktop, portable computer, or graphic card
In Windows XP®:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of
the window (e.g. NVIDIA, ATI, Intel etc.).
Procedures for setting up dual monitors in Windows
Vista®, Windows® 7 or Windows® 8
Content
(a) For Windows Vista
(b) For Windows® 7
(c) For Windows® 8
(d) Setting Display Styles For Multiple Monitor
®
5. Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 1920 x 1080 again.
®
In Windows Vista
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of
the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 1920 x 1080.
,Windows® 7or Windows® 8:
(a) For Windows Vista
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle be-
tween the display selections.
Method 2: Using the “Personalize” menu
1. Right-click on the desktop and click Personalize.
2. Click Display Settings.
®
52 Setting Up Your Monitor Setting Up Your Monitor 53
3. Click Identify Monitors.
You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
(b) For Windows® 7
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle be-
tween the display selections.
Method 2: Using the “Screen Resolution” menu
1. Right-click on the desktop and click Screen resolution.
2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
54 Setting Up Your Monitor Setting Up Your Monitor 55
(c) For Windows® 8
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle be-
tween the display selections.
Method 2: Using the “Screen Resolution” menu
1. From the Start screen, select Desktop tile to switch to the Classic
Windows desktop.
2. Right-click on the desktop and click Screen resolution.
3. Click Multiple displays to choose a display selection. If you do not
see the additional monitor listed, click Detect.
You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
56 Setting Up Your Monitor Setting Up Your Monitor 57
(d) Setting Display Styles For Multiple Monitor
After the external monitor(s) have been set up, users can select the
desired display style from Multiple displays menu: Duplicate, Extend,
Show Desktop On.
Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.
(i) For Windows Vista
®
[DUPLICATE NOT AVAILABLE]
®
(ii) For Windows
7
58 Setting Up Your Monitor Setting Up Your Monitor 59
(iii)For Windows
Extend these displays: This option is recommended when an external
®
8
monitor is connected to a laptop, and each monitor can display dierent screen independently to improve user convenience. The relative
position of the screens can be set up here, for example monitor 1 may
be set up to be to the left of monitor 2 or vice versa. This depends on
the physical position of the LCD monitor in relation to the laptop. The
horizontal line displayed on both monitors can be based on the laptop
or external monitor. These are all adjustable options, and all a user need
do is drag the monitor of the main screen to the extended monitor.
(i) For Windows Vista
(ii) For Windows® 7
®
60 Setting Up Your Monitor Setting Up Your Monitor 61
®
(iii) For Windows
Show desktop only on…: Display the status of a particular monitor. This
8 (i) For Windows Vista
option is typically chosen when the laptop is used as a PC so the user
can enjoy a large external monitor. Most current laptops support mainstream resolutions. As shown in the figure above, the resolution of the
laptop monitor is only 1366 x 768, but after connecting a 24” external
LCD monitor, users can immediately improve their visual enjoyment to
1920 x 1080.
®
62 Setting Up Your Monitor Setting Up Your Monitor 63
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64 Setting Up Your Monitor Setting Up Your Monitor 65
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