Dell E1405 User Manual

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Dell™ Inspiron™ 640M/ E1405

Owner’s Manual

Model PP19L

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the "Glossary" on page 171.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft operating systems are not applicable.

Windows®

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, DellNet, OptiPlex, Latitude, P owerEdge, P owerConnect,

PowerVault, PowerApp, Dell TravelLite, ExpressChar g e, Dell Media Experience, and Strike Zone are trademarks of Dell Inc.; Intel, Celeron, and Pentium are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark o wned by Bluetooth SIG, Inc. and is used by Dell under license; IBM is a registered trademark of International Business Machines Corporation; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP19L

June 2006 P/N YF920 Rev. A01

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1 A Tour of Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 15

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Left Side View

Right Side View

Back View

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2 Setting Up Your Computer. . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting Up Your Internet Connection

Transferring Information to a New Computer

Running the Files and Settings Transfer Wizard With the Operating System CD Running the Files and Settings Transfer Wizard Without the Operating System CD

Setting Up a Printer

Printer Cable Connecting a USB Printer

Power Protection Devices

Surge Protectors Line Conditioners

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Uninterruptible Power Supplies

. . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . . . . . 30

3 Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Switching the Video Image

. . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents 3

Setting Display Resolution and Refresh Rate . . . . . . . . . . . . . . . . . . 31

4 Using the Keyboard and Touch Pad . . . . . . . . . . . . . . . . . 33

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Key Combinations

System Functions Battery CD or DVD Tray Display Functions Radios (Including Wireless Networking and an Internal Card With

Bluetooth Power Management Speaker Functions Microsoft

Touch Pad

Customizing the Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Wireless Technology) . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Windows® Logo Key Functions . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . 36

5 Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Checking the Battery Charge

Dell™ QuickSet Battery Meter Microsoft Charge Gauge

Windows® Power Meter . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Low-Battery Warning

. . . . . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4 Contents

Conserving Battery Power

Power Management Modes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Power Management Settings

Charging the Battery

Replacing the Battery

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . 41

6 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 43

Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adjusting the Volume

Adjusting the Picture

Microsoft

Using Dell Media Experience™ and Dell MediaDirect™

If the computer is on or in standby mode If the computer is off or in hibernate mode Dell MediaDirect and Dell Media Experience Help

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Windows® XP . . . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . 47

Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CD Repairing Dell MediaDirect Reinstalling Dell MediaDirect

Connecting Your Computer to a TV or Audio Device

S-Video and Standard Audio S-Video and S/PDIF Digital Audio Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Component Video and Standard Audio Component Video and S/PDIF Digital Audio Configuring DVD Playback Using Headphones Enabling the Display Settings for a TV

. . . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . 63

7 Using ExpressCards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

ExpressCard Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

ExpressCard Blanks

Installing an ExpressCard

Removing an ExpressCard or Blank

Media Memory Card Types

Media Memory Card Blanks

Installing a Media Memory Card

Removing a Media Memory Card or Blank

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . 69

Contents 5

8 Setting Up a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Physically Connecting to a Network or Broadband Modem . . . . . . . . . . 71

Network Setup Wizard

Wireless Local Area Network (WLAN)

What You Need to Establish a WLAN Connection Checking Your Wireless Network Card Setting Up a New WLAN Connecting to a Wireless Local Area Network Enabling/Disabling the Wireless Network Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . 75

Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet 76

Mobile Broadband or Wireless Wide Area Network (WWAN)

What You Need to Establish a Mobile Broadband Network Connection Connecting to a Mobile Broadband Network

Bluetooth Network

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Setting up your Bluetooth Connection Connecting to a Bluetooth Network

. . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . 77

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. 76

9 Securing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 79

Security Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Passwords

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

6 Contents

Computer Tracking Software

If Your Computer Is Lost or Stolen

. . . . . . . . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . . . . . . 80

Dell Technical Update Service . . . . . . . . . . . . . . . . . . . . . . . . . 81

Dell Diagnostics

When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities CD Dell Diagnostics Main Menu

Dell Support Utility

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . 81

. . . . . . 82

. . . . . . . . . . . . . . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Accessing the Dell Support Utility . . . . . . . . . . . . . . . . . . . . . 84

Clicking the Dell Support Icon Double-Clicking the Dell Support Icon

. . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . 85

Drive Problems

CD and DVD drive problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . . . . . 85

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound Hard drive problems

E-Mail, Modem, and Internet Problems

Error Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

ExpressCard Problems

IEEE 1394 Device Problems

Keyboard Problems

External Keyboard problems Unexpected characters

Lockups and Software Problems

The computer does not start up The computer stops responding

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

. . . . . . . . . . . . . . . . . . . . . 86

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

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. . . . . . . . . . . . . . . . . . . . . . . . 93

. . . . . . . . . . . . . . . . . . . . . . 93

A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft A solid blue screen appears Dell MediaDirect problems Other software problems

. . . . . . . . . . . . . . . . . . . . . . . . 94

. . . . . . . . . . . . . . . . . . . . . . . . . 94

. . . . . . . . . . . . . . . . . . . . . . . . . . 95

Windows® operating system 94

. . . . . 86

. . . . . . . . . . . 86

. . . . . . . . . . . . 93

Memory Problems

Network Problems

Power Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Ensuring Sufficient Power for Your Computer

Printer Problems

Scanner Problems

Sound and Speaker Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . . . . . . . . . . . . . . . . . . 98

No sound from integrated speakers No sound from external speakers No sound from headphones

. . . . . . . . . . . . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . . 97

. . . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . . . . . . . . . . . . . 98

Contents 7

Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 99

Video and Display Problems

If the display is blank If the display is difficult to read If only part of the display is readable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Drivers

What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System

Using Microsoft Using Dell PC Restore by Symantec Using the Operating System CD

. . . . . . . . . . . . . . . . . . . . . . . . . . 100

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. . . . . . . . . . . . . . . . . . . . . . 100

. . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . . . . . 102

. . . . . . . . . . . . 103

. . . . . . . . . . . . . . . . . . . . . . . 104

Windows XP System Restore . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . 106

. . . . . . . . . . . . . . . . . . . . . . 107

11 Adding and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 109

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . 110

8 Contents

Hard Drive

Optical Drives

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Returning a Hard Drive to Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

About the Device Security Screw

. . . . . . . . . . . . . . . . . . . . . . 113

. . . . . . . . . . . . . . . . . . . . 114

Removing and Installing Optical Drives

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Installing a Memory Module in Connector DIMM B Installing a Memory Module in Connector DIMM A

Modem (Optional)

Mini-Card

Hinge Cover

Removing the Hinge Cover Replacing the Hinge Cover

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

. . . . . . . . . . . . . . . . . . . . . . . . 125

. . . . . . . . . . . . . . . . . . . . . . . . 127

. . . . . . . . . . . . . . . . . 114

. . . . . . . . . . . 116

. . . . . . . . . . . 118

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Removing the Keyboard Replacing the Keyboard

Internal Card With Bluetooth

. . . . . . . . . . . . . . . . . . . . . . . . . 127

. . . . . . . . . . . . . . . . . . . . . . . . . 128

Wireless Technology. . . . . . . . . . . . . 128

Coin-Cell Battery

Removing the Coin-Cell Battery Replacing the Coin-Cell Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 130

12 Dell™ QuickSet Features . . . . . . . . . . . . . . . . . . . . . . . 131

13 Traveling With Your Computer

Identifying Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Packing the Computer

Travel Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Traveling by Air

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

. . . . . . . . . . . . . . . . . . . . 133

14 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

15 Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

16 Appendix

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Using the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 165

Viewing the System Setup Screen System Setup Screen Commonly Used Options

Cleaning Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . 165

. . . . . . . . . . . . . . . . . . . . . . . . . 166

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Computer, Keyboard, and Display Touch Pad Floppy Drive CDs and DVDs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Dell Technical Support Policy (U.S. Only)

. . . . . . . . . . . . . . . . . . . . 165

. . . . . . . . . . . . . . . . . . . . 167

. . . . . . . . . . . . . . . . . . . 168

Contents 9

Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 169

Definition of "Third-Party" Software and Peripherals

. . . . . . . . . . . 169

FCC Notice (U.S. Only)

FCC Class B

Macrovision Product Notice

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

. . . . . . . . . . . . . . . . . . . . . . . . . . 170

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

10 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My device documentation

• Notebook System Software (NSS)

Drivers and Utilities CD (also known as ResourceCD)

NOTE: The Drivers and Utilities CD may be optional and may

not ship with your computer.

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 102) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 81).

Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users.

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

NOTE: Drivers and documentation updates can be found at

support.dell.com.

Dell™ Product Information Guide

Finding Information 11

What Are You Looking For? Find It Here

• How to set up my computer

Setup Diagram

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on

• Use the Service Tag to identify your computer when you

support.dell.com

use

• Enter the Express Service Code to direct your call when contacting technical support.

the bottom of

or contact technical support.

your computer.

12 Finding Information

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website at premier.support.dell.com.

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment

To download Notebook System Software:

Go to

support.dell.com

Enter your Service Tag or product model.

In the

Select the operating system and operating system language for your computer, and click

Under

Configuration Utilities Software

Dell Support Utility

The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell Support Utility" on page 84.

• How to use Windows XP

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

and click

Download Category

Select a Device

, scroll to

, and click

Start

button and click

Downloads

drop-down menu, click

Submit.

System and

Dell Notebook System

Help and Support

All

Finding Information 13

What Are You Looking For? Find It Here

• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet

Dell QuickSet Help

To vie w

Dell QuickSet Help, right-click the icon

in the Microsoft

For more information on Dell QuickSet, see "Dell™ QuickSet Features" on page 131.

• How to reinstall my operating system

Operating System CD

NOTE: The Operating System CD may be optional and may

not ship with your computer.

drivers for the devices that came with your computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

Windows® taskbar.

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Using the Operating System CD" on page 107. After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to reinstall

14 Finding Information

A Tour of Your Computer

Front View

1 display latch release 2 display 3 power button

4 device status lights 5 touch pad 6 media control buttons

7 speakers 8 touch pad buttons 9 keyboard

10 keyboard and wireless

status lights

11 display latches (2)

A Tour of Your Computer 15

DISPLAY LATCH RELEASE — Slide and hold to release the display latches and open the display.

DISPLAY — For more information about your display, see "Using the Display" on page 31.

POWER BUTTON — Press the power button to turn on the computer or to enter or exit a power management mode.

NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu

instead of pressing the power button.

DEVICE STATUS LIGHTS

Turns on when you turn on the computer, and blinks when the computer is in a power management mode.

Turns on when the computer reads or writes data.

NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.

Turns on steadily or blinks to indicate battery charge status.

If the computer is connected to an electrical outlet, the light operates as follows:

• Solid green: The battery is charging.

• Flashing green: The battery is almost fully charged.

If the computer is running on a battery, the light operates as follows:

• Off: The battery is adequately charged (or the computer is turned off).

• Flashing orange: The battery charge is low.

• Solid orange: The battery charge is critically low.

16 A Tour of Your Computer

TOUCH PAD — Provides the functionality of a mouse.

MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback.

Mute the sound.

Turn the volume down.

Turn the volume up.

Play or pause.

Play the previous track.

Play the next track.

Stop.

Launch Dell MediaDirect or Microsoft

Windows® Media Center Edition. See

"Using Dell Media Experience™ and Dell MediaDirect™" on page 46.

SPEAKERS — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume

keyboard shortcuts. For more information, see "Speaker Functions" on page 35.

TOUCH PAD BUTTONS — Touch pad buttons provide the functionality of a mouse.

KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft Windows logo key. For information

on supported keyboard shortcuts, see "Key Combinations" on page 34.

A Tour of Your Computer 17

KEYBOARD AND WIRELESS STATUS LIGHTS

The green lights located above the keyboard indicate the following:

Turns on when the numeric keypad is enabled.

Turns on when the uppercase letter function is enabled.

Turns on when the scroll lock function is enabled.

Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>.

Turns on when a card with Bluetooth

technology is enabled.

NOTE: The card with Bluetooth wireless technology is an

optional feature, so the light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.

To turn off only the Bluetooth wireless technology functionality, right-click the icon in the notification area and click Disable Bluetooth Radio.

To quickly enable or disable all wireless devices, press <Fn><F2>.

wireless

DISPLAY LATCHES — Keep the display closed.

18 A Tour of Your Computer

Left Side View

345267 81

1 security cable slot 2 air vent 3 S-video TV-out connector

4 IEEE 1394 connector 5 microphone connector 6 headphone connector

7 5-in-1 media memory card

reader

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your

computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For more

information, see the instructions included with the device.

8 ExpressCard slot

AIR VENT — The computer uses fans to create airflow through the vents, which prevents the computer from

overheating.

A Tour of Your Computer 19

S-VIDEO TV-OUT CONNECTOR

Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable.

IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras.

AUDIO CONNECTORS

Attach a microphone to the connector.

Attach headphones or speakers to the connector.

5-IN-1 MEDIA MEMORY CARD READER — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. The 5-in-1 media memory card reader reads the following digital media

memory cards:

• Secure Digital (SD) card/SDIO

• MultiMediaCard (MMC)

•Memory Stick

• Memory Stick PRO

• xD-Picture Card

EXPRESSCARD SLOT — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. For more information, see "Using ExpressCards" on page 65.

NOTE: The ExpressCard slot does NOT support PC cards.

20 A Tour of Your Computer

Right Side View

345261

1 optical drive bay 2 optical drive-tray eject

button

4 modem connector (RJ-11) 5 network connector (RJ-45) 6 video connector

OPTICAL DRIVE BAY — You can install devices such as a DVD drive or other optical drive in the optical drive bay.

For more information, see "Optical Drives" on page 114.

OPTICAL DRIVE-TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical drive.

CONNECTORS

USB

Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive

cable.

drive

CONNECTOR (RJ-11)

MODEM

To use the internal modem, connect the telephone line to the modem connector.

For additional information on using the modem, see the online modem documentation supplied with your computer.

NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do

not plug a telephone line into the network connector.

directly to a USB connector using the optional floppy-

3 USB connectors (2)

A Tour of Your Computer 21

NETWORK CONNECTOR (RJ-45)

Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications.

For information on using the network adapter, see the online network adapter documentation supplied with your computer.

VIDEO CONNECTOR

Connects an external VGA-compatible monitor.

Back View

1 USB connectors (2) 2 AC adapter connector

USB CONNECTORS

Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive drive

cable.

AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.

directly to a USB connector using the optional floppy-

22 A Tour of Your Computer

CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power

strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself,

and pull firmly but gently to avoid damaging the cable.

Bottom View

1 battery 2 memory module cover 3 battery-bay latch release

4 fan vent 5 processor and thermal

module cover

7 optical-drive locking screw 8 hard drive 9 battery charge gauge

6 modem/Mini-Card/

wireless cover

BATTERY — When a battery is installed, you can use the computer without connecting the computer to an

electrical outlet. For more information, see "Using a Battery" on page 37.

MEMORY MODULE COVER — Covers the compartment that contains the memory modules. For more information,

see page 115.

BATTERY-BAY LATCH RELEASE — Releases the battery from the battery bay. See "Replacing the Battery" on

page 41.

FAN — The computer uses a fan to create airflow through the vents, which prevents the computer from

overheating.

A Tour of Your Computer 23

PROCESSOR AND THERMAL MODULE COVER — Covers the processor and thermal module.

MODEM/MINI CARD/WIRELESS COVER — Covers the compartment that contains the modem, Mini Card, and

internal card with Bluetooth wireless technology. For more information, see page 120.

OPTICAL-DRIVE LOCKING SCREW — Secures the optical drive in the optical drive bay. For more information, see

"Optical Drives" on page 114.

HARD DRIVE — Stores software and data. For more information, see "Hard Drive" on page 111 and "Hard drive

problems" on page 86. The size displayed for your hard drive in Windows Explorer is the capacity of the drive before any operating system or programs are installed.

BATTERY CHARGE GAUGE — Provides information on the battery charge status. See "Checking the Battery Charge"

on page 38.

24 A Tour of Your Computer

Setting Up Your Computer

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.

• DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP:

Save and close any open files, and exit any open programs.

Click the

The

Start

button and click

New Connection Wizard

Internet Explorer

appears.

Click

Connect to the Internet

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

providers (ISPs)

Choose from a list of Internet service

Setting Up Your Computer 25

• If you have already obtained setup information from your ISP but you did not receive a setup CD,

Set up my connection manually

click

• If you have a CD, click

Click

If you selected on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under

Use the setup information provided by your ISP to complete the setup.

If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 86. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Set up my connection manually

Use the CD I got from an ISP

, continue to step 6. Otherwise, follow the instructions

How do you want to connect to the Internet?

, and then click

Transferring Information to a New Computer

The Microsoft® Windows® XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as:

• E-mail messages

• Toolbar settings

• Window sizes

• Internet bookmarks

You can transfer the data to the new computer over a network connection, or you can store it on a removable medium, such as a writable CD or floppy, for transfer to the new computer.

NOTE: For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge

Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in some countries.

For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System CD for this process or you can create a wizard disk with the Files and Settings Transfer Wizard utility.

Running the Files and Settings Transfer Wizard With the Operating System CD

NOTE: This procedure requires the Operating System CD. This CD is optional and may not be included with all

computers.

To open the Files and Settings Transfer Wizard:

Click the

Settings Transfer Wizard

When the

26 Setting Up Your Computer

Start

button, point to

Files and Settings Transfer Wizard

All Programs→ Accessories→ System Tools

welcome screen appears, click

, and then click

Files and

On the

On the and click

When the click

To copy data from the old computer:

On the old computer, insert the Windows XP

On the

Under

On the

After the information has been copied, the

Click

To transfer data to the new computer:

On the

On the settings and files and click

The wizard reads the collected files and settings and applies them to your new computer.

Which computer is this?

Do you have a Windows XP CD?

Now go to your old computer

at this time.

Welcome to Microsoft Windows XP

What do you want to do?

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

What do you want to transfer?

Finish

Now go to your old computer

Where are the files and settings?

screen, click

, click

screen, click

screen, click the transfer method you prefer.

screen on the new computer, click

New Computer

screen, click

screen appears, go to your old or source computer. Do

Operating System

screen, click

Transfer files and settings

welcome screen, click

Old Computer

screen, select the items you want to transfer and click

Completing the Collection Phase

screen, select the method you chose for transferring your

I will use the wizard from the Windows XP CD

and click

CD.

Perform additional tasks

and click

screen appears.

not

When all of the settings and files have been applied, the

Click

Finished

and restart the new computer.

Finished

screen appears.

Running the Files and Settings Transfer Wizard Without the Operating System CD

To run the Files and Settings Transfer Wizard without the optional Operating System CD, you must create a wizard disk that will allow you to create a backup image file to removable media.

To create a wizard disk, use your new computer with Windows XP and perform the following steps:

Click the

Settings Transfer Wizard

When the

On the

drive:

Insert the removable media, such as a floppy disk or CD, and click OK.

Start

button, point to

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

and click

Next.

All Programs→ Accessories→ System Tools

screen, click

welcome screen appears, click

New Computer

screen, click

and click

I want to create a Wizard Disk in the following

, and then click

Setting Up Your Computer 27

Files and

When the disk creation completes and the

click

Go to the old computer.

Now go to your old computer

message appears,

To copy data from the old computer:

On the old computer, insert the wizard disk.

Click the

In the media) and click

On the

After the information has been copied, the

Click

Start

Open

button and click

field on the

Run

window, browse to the path for

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

screen, click

screen, click the transfer method you prefer.

What do you want to transfer?

Finish

fastwiz

(on the appropriate removable

welcome screen, click

Old Computer

and click

screen, select the items you want to transfer and click

Completing the Collection Phase

To transfer data to the new computer:

On the

On the settings and files and click

Now go to your old computer

screen on the new computer, click

Where are the files and settings?

. Follow the instructions on the screen.

screen, select the method you chose for transferring your

The wizard reads the collected files and settings and applies them to your new computer.

screen appears.

do not

When all of the settings and files have been applied, the

Click

Finished

NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I

Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System CD?).

NOTE: Access to the Dell Knowledge Base document may not be available in some countries.

and restart the new computer.

Finished

screen appears.

Windows® XP Operating

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.

28 Setting Up Your Computer

Printer Cable

Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the box in which your computer was shipped.

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup if you have not already done so.

Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

1 USB connector on

computer

Turn on the printer and then turn on the computer. If the appears, click

Install the printer driver if necessary. See the documentation that came with your printer.

Cancel

2 USB printer cable 3 connector on printer

Add New Hardware Wizard

Setting Up Your Computer 29

window

Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

Surge Protectors

Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by

nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.

Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions.

NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the

network wall jack during electrical storms.

Line Conditioners

NOTICE: Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices,

such as a printer, to a separate power strip that provides surge protection.

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

30 Setting Up Your Computer

Using the Display

Adjusting Brightness

When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors

that you attach to your portable computer or docking device. If your computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear, but the brightness level on the external device does not change.

You can press the following keys to adjust display brightness:

• Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

• Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).

Switching the Video Image

When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device.

Press <Fn><F8> to switch the video image between the display only, the external device only, or the display and the external device simultaneously.

Setting Display Resolution and Refresh Rate

To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed.

Before you change any of the default display settings, make a note of the default settings for future reference.

If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

Click the

Under

Display

Try different settings for

NOTE: As the resolution increases, icons and text appear smaller on the screen.

Start

button and click

Pick a category

Pick a task...

, click the area you want to change, or under

Control Panel

, click

Appearance and Themes

Color quality

and

Screen resolution

or pick a Control Panel icon

Using the Display 31

, click

32 Using the Display

Using the Keyboard and Touch Pad

Numeric Keypad

1 numeric keypad

The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press <Fn> and the desired key after enabling the keypad.

• To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.

• To disable the keypad, press <Num Lk> again.

Using the Keyboard and Touch Pad 33

Key Combinations

System Functions

<Ctrl><Shift><Esc> Opens the Task Manager window.

Battery

<Fn><F3> Displays the Dell™ QuickSet Battery Meter. This feature

is not supported in Dell MediaDirect. For more information, see "Dell™ QuickSet Battery Meter" on page 38.

CD or DVD Tray

<Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is

installed). This feature is not supported in Dell MediaDirect. For more information on QuickSet, see "Dell™ QuickSet Features" on page 131.

Display Functions

<Fn><F8> Switches the video image to the next display option. The

options include the integrated display, an external monitor, and both displays simultaneously.

<Fn> and up-arrow key Increases brightness on the integrated display only (not

on an external monitor).

<Fn> and down-arrow key

Decreases brightness on the integrated display only (not on an external monitor).

Radios (Including Wireless Networking and an Internal Card With Bluetooth

<Fn><F2> Enables and disables radios, including wireless

Wireless Technology)

networking and Bluetooth wireless technology.

Power Management

<Fn><Esc> Activates a power management mode. You can

reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. See "Power Management Modes" on page 39.

34 Using the Keyboard and Touch Pad

Speaker Functions

<Fn><Page Up> Increases the volume of the integrated speakers and

external speakers, if attached.

<Fn><Page Dn> Decreases the volume of the integrated speakers and

external speakers, if attached.

<Fn><End> Enables and disables the integrated speakers and external

speakers, if attached.

Microsoft

Windows logo key and <m>

Windows logo key and <Shift><m>

Windows logo key and <e> Runs Windows Explorer. This opens the same

Windows logo key and <r> Opens the Run dialog box.

Windows logo key and <f> Opens the Search Results dialog box.

Windows logo key and <Ctrl><f>

Windows logo key and <Pause>

Windows® Logo Key Functions

Minimizes all open windows.

Maximizes all windows.

window as double-clicking "My Computer" on your desktop.

Opens the Search Results-Computer dialog box (if the computer is connected to a network).

Opens the System Properties dialog box.

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows

Help and Support Center. To access the Help and Support Center, see page 13.

Using the Keyboard and Touch Pad 35

Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

1 touch pad

• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.

• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice.

Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad or adjust their settings.

Open the Control Panel, click about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see page 13.

In the

Mouse Properties

Click OK to save the settings and close the window.

36 Using the Keyboard and Touch Pad

Printers and Other Hardware

window, click the

Touch Pad

, and then click

tab to adjust touch pad settings.

Mouse

. For information

Using a Battery

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or

separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the battery installed at all times. One battery is supplied as standard equipment in the battery bay.

NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an

electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, access the Control Panel, click Power Options, and then click the Power Meter tab.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on

how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following:

• Using optical drives

• Using wireless communications devices, ExpressCards, media memory cards, or USB devices

• Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games

• Running the computer in maximum performance mode (See "Configuring Power Management Settings" on page 41.)

NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.

You can check the battery charge (see "Checking the Battery Charge" on page 38) before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. See "Configuring Power Management Settings" on page 41 for information about accessing QuickSet or the Power Options Properties window.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery

only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

Using a Battery 37

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call

your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,

disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft® Windows® Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.

Dell™ QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, charge level, and charge completion time for the battery in your computer. For information about QuickSet, right-click the icon in the taskbar, and click Help.

Microsoft® Windows® Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, doubleclick the icon on the taskbar. For instructions on accessing more information about the Power Meter, see "Configuring Power Management Settings" on page 41.

If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:

• Battery charge (check by pressing and

• Battery health (check by pressing and

The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).

Check the Battery Charge

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if four of the lights are on, the battery has 80 percent of its charge remaining. If no lights appear, the battery has no charge.

38 Using a Battery

releasing

holding

the status button)

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described

below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Specifications" on page 157 for more information about the battery operating time.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, and then

connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms. See "Configuring Power Management Settings" on page 41 for information about accessing QuickSet or the Power Options Properties window.

Conserving Battery Power

Perform the following actions to conserve battery power:

• Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is used and recharged.

• Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time. See "Power Management Modes" on page 39 for more information about standby and hibernate modes.

• Use the Power Management Wizard options can also be set to change when you press the power button, close the display, or press <Fn><Esc>. See "Configuring Power Management Settings" on page 41 for more information on using the Power Management Wizard.

to select options to optimize your computer’s power usage. These

NOTE: See "Battery Performance" on page 37 for more information on conserving battery power.

Power Management Modes

Standby Mode

Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby mode.

NOTICE: If your computer loses AC and battery power while in standby mode, it may lose data.

Using a Battery 39

To enter standby mode:

• Click the

Start

button, click

Turn off computer

, and then click

Stand by

• Depending on how you set the power management options on the Power Management Settings" on page 41) in the

Power Options Properties

Advanced

tab (see "Configuring

window, use one of the

following methods:

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab. You cannot make the computer exit standby mode by pressing a key or touching the touch pad.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.

NOTICE: You cannot remove devices or undock your computer while your computer is in hibernate mode.

Your computer enters hibernate mode if the battery charge level becomes critically low.

To manually enter hibernate mode:

•Click the

Start

button, click

Turn off computer

, press and hold <Shift>, and then click

Hibernate

• Depending on how you set the power management options on the

Properties

window, use one of the following methods to enter hibernate mode:

Advanced

tab in the

Power Options

– Press the power button.

– Close the display.

– Press <Fn><F1>.

NOTE: Some ExpressCards may not operate correctly after the computer exits hibernate mode. Remove and

reinsert the card (see "Removing an ExpressCard or Blank" on page 66), or simply restart (reboot) your computer.

To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad. For more information on hibernate mode, see the documentation that came with your operating system.

40 Using a Battery

Configuring Power Management Settings

You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer.

• To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more information about QuickSet, click the

• To access the

Performance and Maintenance→ Properties

corresponding to the information that you need.

Power Options Properties

window, click the question mark icon on the title bar and then click on the area

Help

button in the Power Management Wizard.

window, click the

Power Options

Start

button→

. For information on any field in the

Control Panel→

Power Options

Charging the Battery

NOTE: With Dell™ ExpressCharge™, the AC adapter charges a completely discharged battery in approximately 1

hour with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power Problems" on page 96.

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the

electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not use a battery from other computers.

NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 1 minute to

complete the battery replacement before the computer shuts down and loses any unsaved data.

Using a Battery 41

To remove the battery:

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Ensure that the computer is turned off or suspended in a power management mode.

Slide and hold the battery-bay latch release on the bottom of the computer, and then slide the battery from the bay.

1 battery 2 battery-bay latch release

To replace the battery, follow the removal procedure in reverse order.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 41) before you use it.

42 Using a Battery

Using CDs, DVDs, and Other Multimedia

Playing CDs or DVDs

NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you

are not using the drive.

NOTICE: Do not move the computer while playing CDs or DVDs.

Press the eject button on the front of the drive.

Pull out the tray.

Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.

NOTE: If you use a module that shipped with another computer, you need to install the drivers and software

necessary to play DVDs or write data. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries).

Push the tray back into the drive.

Using CDs, DVDs, and Other Multimedia 43

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

A CD player includes the following basic buttons:

Play.

Move backward within the current track.

Pause.

Move forward within the current track.

Stop.

Go to the previous track.

Eject.

Go to the next track.

A DVD player includes the following basic buttons:

Stop.

Restart the current chapter.

Play.

Fast forward.

Pause.

Fast reverse.

Advance a single frame while in pause mode.

Go to the next title or chapter.

Continuously play the current title or chapter.

Go to the previous title or chapter.

Eject.

For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Click the

Multimedia

44 Using CDs, DVDs, and Other Multimedia

Start

button, point to

), and then click

All Programs (or Programs)→ Accessories→ Entertainment

Volume Control

(or

In the

Volume Control

window, click and drag the bar in the

Volume Control

column and slide it up

or down to increase or decrease the volume.

For more information on volume control options, click Help in the Volume Control window.

The Volume Meter displays the current volume level, including mute, on your computer. Either click the

icon in the taskbar and select or deselect Disable On Screen Volume Meter, or press the volume

control buttons to enable or disable the Volume Meter on the screen.

1 volume icon 2 Volume Meter 3 mute icon

When the meter is enabled, adjust the volume with the volume control buttons or by pressing the following keys:

• Press

<Fn> <PageUp> to increase volume.

<Fn> <PageDn> to decrease volume.

<Fn> <End> to mute volume.

For more information about QuickSet, right-click the icon in the taskbar and click Help.

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

Microsoft® Windows® XP

Click the

Under

In the

1024 by 768 pixels

Start

button and click

Pick a category

Pick a task...

, click

Display Properties

Control Panel

Appearance and Themes

Change the screen resolution

window, click and drag the bar in

Using CDs, DVDs, and Other Multimedia 45

Screen resolution

to change the setting to

Click the drop-down menu under

Click OK.

Color quality

1 Dell MediaDirect button

, and then click

Medium (16 bit)

Using Dell Media Experience™ and Dell MediaDirect™

NOTE: Dell MediaDirect™ is optional and may not ship with your computer.

NOTE: Dell QuickSet is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default

settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see "Dell™ QuickSet Features" on page 131.

Press the Dell MediaDirect button, located on the front of the computer, to launch either Dell Media Experience or Dell MediaDirect.

If the computer is on or in standby mode

If you press the Dell MediaDirect button while the computer is on or in standby mode, either Windows XP Media Center Manager or Dell Media Experience launches, depending on your system setup.

If the computer is off or in hibernate mode

When your computer is off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.

NOTE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the

hard drive. You will need the installation software to reinstall these media applications. Contact Dell for assistance. See "Contacting Dell" on page 135.

46 Using CDs, DVDs, and Other Multimedia

1 Dell MediaDirect button

Dell MediaDirect and Dell Media Experience Help

The Dell media application on your computer provides help information. When you launch the media application, click on the desktop icon for additional help.

Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation CD

Repair Utility CD

NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or

it may be available as a download.

Use the Repair Utility CD to repair Dell MediaDirect if:

• Your computer is still equipped with the original factory-installed hard drive but:

– Dell MediaDirect is not working properly.

– Dell MediaDirect fails to launch when you press the Dell MediaDirect button.

– You need to reinstall the Microsoft

• You are receiving this kit with a new computer and you want to change the way your hard drive is partitioned.

Windows® operating system.

NOTICE: Do not change the way your hard drive is partitioned unless you are confident of what you are doing.

For more information about using the repair utility, see "Repairing Dell MediaDirect."

Reinstallation CD

Use the Reinstallation CD to reinstall Dell MediaDirect if you are receiving this kit in order to replace your existing hard drive with a new drive. For more information, see "Reinstalling the Dell MediaDirect Software."

Using CDs, DVDs, and Other Multimedia 47

Repairing Dell MediaDirect

NOTE: See "Repair Utility CD" to verify that you need to repair Dell MediaDirect rather than reinstall it. If you use

the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly.

NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or

it may be available as a download.

To repair Dell MediaDirect on your hard drive:

Place the restart your computer.

Press the <F12> key as soon as the Dell logo screen appears to enter the boot menu.

Press the down-arrow key to highlight the first CD listing.

Press <Enter> to boot from the CD.

NOTE: If you are using the Drivers and Utilities CD, type <Q> after you boot from the CD.

At the prompt, type

Ty p e

The Dell MediaDirect repair utility opens. To use the utility to repair Dell MediaDirect:

Use the arrow keys to select OK and press <Enter>.

When the off the computer.

You can now use the Dell MediaDirect button on your computer to launch Dell MediaDirect.

Repair Utility CD

Repair

and press <Enter>.

Done

message appears, remove the CD from the drive and press the power button to turn

(or the

cd \MD2

Drivers and Utilities

and press <Enter>.

CD, if applicable) into the optical drive and

Reinstalling Dell MediaDirect

NOTE: See "Reinstallation CD" to verify that you need to reinstall Dell MediaDirect rather than repair it. If you use

the Reinstallation CD when you should be repairing Dell MediaDirect, the process may not complete properly.

Before you can reinstall the actual Dell MediaDirect software, you must prepare your hard drive for the reinstallation. After replacing the hard drive, follow the instructions in "Preparing the Hard Drive for the Dell MediaDirect Reinstallation" while you are installing the Windows XP operating system.

Once you have prepared your hard drive, you can reinstall your hardware drivers and software programs (see the Dell Reinstall Guides at support.dell.com). Then follow the instructions in "Reinstalling the Dell MediaDirect Software."

Preparing the Hard Drive for the Dell MediaDirect Reinstallation

While you are installing the Windows XP operating system, you must partition the hard drive so that 1308 MB of space is left unpartitioned and reserved for Dell MediaDirect.

NOTE: You can create a maximum of three partitions in addition to the unpartitioned space reserved for Dell

MediaDirect.

48 Using CDs, DVDs, and Other Multimedia

To create a partition on your hard drive:

Press the <F8> key to agree to the license agreement

When the setup partition window appears, use the arrow keys to select the unpartitioned space.

Ty p e C to create a new partition using unpartitioned space.

NOTE: To create sufficient space for the Dell MediaDirect partition on your hard drive, you need to calculate the

partition size in megabytes (MB) by deducting 1308 from the total available space in MB on the hard drive.

Type the size in MB that you want to use for the new partition and press <Enter>.

Use the arrow keys to select the partition that you created and press <Enter>.

Select

Format the partition by using the NTFS file system (Quick)

Return to the Windows XP install guide to complete the installation of Windows XP. When you have

while you are installing Windows XP

and press <Enter>.

finished all of the steps in the Windows XP install guide and the desktop appears, you can reinstall the Dell MediaDirect software.

Reinstalling the Dell MediaDirect Software

NOTE: See "Reinstallation CD" to verify that you need to reinstall Dell MediaDirect rather than repair it. If you use

the Reinstallation CD when you should be repairing Dell MediaDirect, the process may not complete properly.

NOTE: You must follow the instructions in "Preparing the Hard Drive for the Dell MediaDirect Reinstallation" prior to

reinstalling the Dell MediaDirect software or you will receive an error message when attempting to reinstall the software. If you receive an error message, you need to install Windows XP again or purchase a third-party utility that allows you to partition a single partitioned hard drive with an operating system installed on it.

To reinstall the Dell MediaDirect software:

Insert the

The

Reinstallation CD

Dell MediaDirect™

into the optical drive.

window opens.

Press <Enter> to reinstall Dell MediaDirect.

A message appears indicating that the reinstallation process is complete.

Remove the

Reinstallation CD

from the optical drive and press <Enter> to exit the reinstallation

window.

Shut down the computer through the

Use the Dell MediaDirect button on your computer to launch the Dell MediaDirect to complete the

Start

menu.

reinstallation process.

Connecting Your Computer to a TV or Audio Device

NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with

your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell.

Using CDs, DVDs, and Other Multimedia 49

Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV.

1 S-video TV-out connector 2 S-video connector

1 S-video TV-out connector 2 composite video adapter 3 S/PDIF digital audio

4 composite video-output

connector

5 S-video connector

connector

1 S-video TV-out connector 2 component video adapter 3 S/PDIF digital audio

connector

4 Pr (red) component video-

output connector

5 Pb (blue) component video-

output connector

6 Y (green) component video-

output connector

50 Using CDs, DVDs, and Other Multimedia

Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV.

It is recommended that you connect video and audio cables to your computer in one of the following combinations.

NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection

you should use.

• S-video and standard audio

• Composite video and standard audio

• Component-out video and standard audio

When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV. Additionally, if you are using S/PDIF digital audio, see "Enabling S/PDIF Digital Audio" on page 62.

S-Video and Standard Audio

1 audio connector 2 S-video TV-out connector

Using CDs, DVDs, and Other Multimedia 51

1 standard S-video cable 2 standard audio cable

Turn off the computer and the TV and/or audio device that you want to connect.

NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the

TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.

Plug one end of the S-video cable into the S-video output connector on the computer.

Plug the other end of the S-video cable into the S-video input connector on your TV.

Plug the single-connector end of the audio cable into the headphone connector on your computer.

Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device.

Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.

52 Using CDs, DVDs, and Other Multimedia

S-Video and S/PDIF Digital Audio

1 2

1 S-video TV-out connector 2 composite video adapter

1 composite video adapter 2 S-video cable 3 S/PDIF digital audio cable

Turn off the computer and the TV and/or the audio device that you want to connect.

Connect the composite video adapter to the S-video TV-out connector on your computer.

Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

Using CDs, DVDs, and Other Multimedia 53

1 composite video adapter 2 S-video cable

Plug the other end of the S-video cable into the S-video input connector on the TV.

Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video

adapter cable.

1 2

1 composite video adapter 2 S/PDIF digital audio cable

Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device.

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.

54 Using CDs, DVDs, and Other Multimedia

Composite Video and Standard Audio

1 audio input connector 2 S-video TV-out connector 3 composite video adapter

1 composite video adapter 2 composite video cable 3 standard audio cable

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the composite video adapter to the S-video TV-out connector on your computer.

Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.

Using CDs, DVDs, and Other Multimedia 55

1 composite video adapter 2 composite video cable

Plug the other end of the composite video cable into the composite video-input connector on the TV.

Plug the single-connector end of the audio cable into the headphone connector on the computer.

Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.

Composite Video and S/PDIF Digital Audio

1 2

1 S-video TV-out connector 2 composite video adapter

56 Using CDs, DVDs, and Other Multimedia

1 composite video adapter 2 composite video cable 3 standard audio cable

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the composite video adapter to the S-video TV-out connector on the computer.

Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

1 composite video adapter 2 composite video cable

Plug the other end of the composite video cable into the composite video-input connector on the TV.

Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the composite video adapter.

1 2

1 composite video adapter 2 S/PDIF digital audio cable

Using CDs, DVDs, and Other Multimedia 57

Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device.

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.

Component Video and Standard Audio

1 S-video TV-out connector 2 component video adapter

1 component video adapter 2 component video cable 3 standard audio cable

58 Using CDs, DVDs, and Other Multimedia

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the component video adapter to the S-video TV-out connector on your computer.

Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.

1 component video adapter 2 component video cable

Plug all three connectors from the other end of the component video cable into the component videoinput connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

Plug the single-connector end of the audio cable into the headphone connector on the computer.

Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device.

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.

Using CDs, DVDs, and Other Multimedia 59

Component Video and S/PDIF Digital Audio

1 2

1 S-video TV-out connector 2 component video adapter

1 component video adapter 2 component video cable 3 standard audio cable

60 Using CDs, DVDs, and Other Multimedia

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the component video adapter to the S-video TV-out connector on the computer.

1 component video adapter 2 component video-output

connectors

Plug all three connectors from the other end of the component video cable into the component video-

3 component video cable

input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

Plug one end of the S/PDIF digital audio cable into the S/PDIF audio connector on the component video adapter.

1 component video adapter 2 S/PDIF digital audio cable

Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device.

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.

Using CDs, DVDs, and Other Multimedia 61

Enabling S/PDIF Digital Audio

NOTE: Your DVD software may vary. Please review the setup instructions included with your DVD software.

If your computer has a DVD drive, you can enable digital audio for DVD playback.

Click

Start

Insert a DVD into the DVD drive.

, point to

All Programs

, and select the DVD application.

If the DVD begins playing, click the stop button.

Click the

Click the arrows beside the

SPDIF

Click the

Enabling S/PDIF in the Windows Audio Driver

Double-click the speaker icon in the Windows notification area.

Click the

Click

Click OK.

Settings

DVD

option.

DVD Audio Setting

option.

Back

button once, and then click the

Options

Advanced

menu and then click

S/PDIF Interface

icon.

Speaker Configuration

Advanced Controls

setting to scroll through the options, and select the

Back

button again to return to the main menu screen.

Configuring DVD Playback Using Headphones

If your computer has a DVD drive, you can enable digital audio for DVD playback.

NOTE: Your DVD software may vary. Please review the setup instructions included with your DVD software.

Click

Start

, point to

Insert a DVD into the DVD drive.

If the DVD begins playing, click the stop button.

Click the

Click the arrows beside the

Headphones

Click the arrows beside the

Settings

DVD

DVD Audio Setting

option.

CL Headphone

62 Using CDs, DVDs, and Other Multimedia

All Programs

option.

, and select the DVD program.

icon.

Speaker Configuration

Audio listening mode

setting to scroll through the options, and select the

Click the arrows beside the

Click the

Back

button once, and then click the

Dynamic range compression

Back

button again to return to the main menu screen.

option to select the most suitable option.

Enabling the Display Settings for a TV

Video Controller

NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the

display settings.

Click the

Double-click

Click

Click the tab for your video card.

NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support Center.

To access the Help and Support Center, click Start your computer information and diagnose problems. Then, under My Computer Information, select Hardware.

In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display settings are correct for your selection.

Start

Display

Advanced

button, point to

and click the

Settings

, and then click

Control Panel

tab.

→ Help and Support. Under Pick a Task, click Use Tools to view

Using CDs, DVDs, and Other Multimedia 63

64 Using CDs, DVDs, and Other Multimedia

Using ExpressCards

ExpressCard Types

See "Specifications" on page 157 for information on supported ExpressCards.

NOTE: An ExpressCard is not a bootable device.

ExpressCard Blanks

Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer. To remove the blank, see "Removing an ExpressCard or Blank" on page 66.

Installing an ExpressCard

You can install an ExpressCard in the computer while the computer is running. The computer automatically detects the card.

ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

NOTE: The ExpressCard slot does NOT support PC cards. See the illustration below to view supported cards.

1 supported card types (Express Cards 2 unsupported card type (PCMCIA)

Using ExpressCards 65

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

To install an ExpressCard:

Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.

Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

1 ExpressCard

The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard.

Removing an ExpressCard or Blank

NOTICE: Use the ExpressCard configuration utility (click the icon in the taskbar) to select a card and stop it

from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

Press the latch and remove the card or blank. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

66 Using ExpressCards

Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles.

1 release button 2 ExpressCard

Media Memory Card Types

The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card.

NOTE: A media memory card is not a bootable device.

The 5-in-1 media memory card reader reads the following media memory cards:

• Secure Digital (SD) card/SDIO

• MultiMediaCard (MMC)

• Memory Stick

• Memory Stick PRO

• xD-Picture Card

Media Memory Card Blanks

Your computer shipped with a plastic blank installed in the 5-in-1 media memory card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no card is installed in the slot; blanks from other computers may not fit your computer.

To remove the blank, see "Removing an ExpressCard or Blank" on page 66.

Using ExpressCards 67

Installing a Media Memory Card

You can install a media memory card in the computer while the computer is running. The computer automatically detects the card.

Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

To install a media memory card:

Hold the card with the top side of the card facing up.

Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

1 5-in-1 media memory card

slot

2 media memory card

The computer recognizes the media memory card and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the media memory card, if applicable.

68 Using ExpressCards

Removing a Media Memory Card or Blank

NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to select a card and

stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

Press the card in to release and remove the card or blank.

Save the blank to use when no media memory card is installed in the slot. Blanks protect unused slots from dust and other particles.

Using ExpressCards 69

70 Using ExpressCards

Setting Up a Network

Physically Connecting to a Network or Broadband Modem

Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it.

To connect a network cable:

Connect the network cable to the network adapter connector on the right side of your computer.

NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is

securely attached.

Connect the other end of the network cable to a network connection device or a network wall connector.

NOTE: Do not use a network cable with a telephone wall connector.

Network Setup Wizard

The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Click the

Network Setup Wizard

On the welcome screen, click

Start

button, point to

Programs→ Accessories→ Communications

, and then click

Setting Up a Network 71

Click

Checklist for creating a network

NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the

integrated firewall provided with Windows XP Service Pack 2 (SP2).

Complete the checklist.

Return to the Network Setup Wizard and follow the instructions on the screen.

Wireless Local Area Network (WLAN)

A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides network access. The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves.

What You Need to Establish a WLAN Connection

Before you can set up a WLAN, you need:

• High-speed (broadband) Internet access (such as cable or DSL)

• A broadband modem that is connected and working

• A wireless router or access point

• A wireless network card for each computer that you want to connect to your WLAN

• A network cable with the network (RJ-45) connector

Checking Your Wireless Network Card

Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To confirm that your computer has a wireless network card and to determine the type of card, use one of the following:

• The

• Your order confirmation

Start Button and Connect To Option

If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card.

72 Setting Up a Network

Start

Click the

Point to

button and the

Start

button.

Connect To

, and then click

Connect To

option

Show all connections

If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card:

Right-click

Click card’s name and model number are listed on the

NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the

Start button, pointing to Settings, and then pointing to Network Connections. If Wireless Network Connection does

not appear, you may not have a wireless network card.

Order Confirmation

Wireless Network Connection.

Properties

. The

Wireless Network Connection Properties

General

window appears. The wireless network

tab.

The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer.

Setting Up a New WLAN

Connecting a Wireless Router and a Broadband Modem

Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem.

Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection. See "Physically Connecting to a Network or Broadband Modem" on page 71.

Install any software required for your wireless router. Your wireless router may have been shipped with an installation CD. Such CDs usually contain installation and troubleshooting information. Install the required software according to the manufacturer's instructions.

Shut down your computer and any other wireless-enabled computers in the vicinity through the menu.

Disconnect your broadband modem power cable from the electrical outlet.

Disconnect the network cable from the computer and the modem.

Start

NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the

network setup.

Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.

Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.

Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.

Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.

NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure.

Setting Up a Network 73

Tu r n o n

only

your broadband modem and wait for at least 2 minutes for the broadband modem to

stabilize. After 2 minutes, proceed to step 12.

Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13.

Start your computer and wait until the boot process completes.

See the documentation that came with your wireless router to do the following in order to set up the wireless router:

• Establish communication between your computer and your wireless router.

• Configure your wireless router to communicate with your broadband router.

• Find out your wireless router’s broadcast name. The technical term for the name of your router’s

broadcast name is Service Set Identifier (SSID) or network name.

If necessary, configure your wireless network card to connect to the wireless network. See "Connecting to a Wireless Local Area Network" on page 74.

Connecting to a Wireless Local Area Network

NOTE: Before you connect to a WLAN, ensure that you have followed the instructions in "Wireless Local Area

Network (WLAN)" on page 72.

NOTE: The following networking instructions do not apply to internal cards with Bluetooth

or mobile broadband networks.

This section provides general procedures for connecting to a network via wireless technology. Specific network names and configuration details vary. See "Wireless Local Area Network (WLAN)" on page 72 for more information about how to prepare for connecting your computer to a WLAN.

Your wireless network card requires specific software and drivers for connecting to a network. The software is already installed.

wireless technology

NOTE: If the software is removed or corrupted, follow the instructions in the user documentation for your wireless

network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 72.

Determining the Wireless Network Device Manager

Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices:

• Your wireless network card’s configuration utility

• The Windows XP operating system

74 Setting Up a Network

To determine which wireless configuration utility is managing your wireless network card:

Click the

Double-click

Right-click the

Start

button, point to

Settings

Network Connections

Wireless Network Connection

, and then click

icon, and then click

Control Panel

View Available Wireless Networks

If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card’s configuration utility is managing the wireless network card.

If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in range or to get more information, the Windows XP operating system is managing the wireless network card.

For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center.

To access the Help and Support Center:

Click the

Under

Completing the Connection to the WLAN

Start

button and click

Pick a Help topic

Device Guides

, select the documentation for your wireless network card.

Help and Support

, click

Dell User and System Guides

When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the wireless communications icon in the notification area (in the lower-right corner of the Windows desktop).

Follow the instructions provided in any utility prompts that appear on your screen.

Once you have configured your computer for the wireless network that you selected, another pop-up notifies you that your computer is connected to that network.

Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection.

NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security

settings are unique to your network. Dell cannot provide this information.

NOTE: Your computer can take up to 1 minute to connect to the network.

Enabling/Disabling the Wireless Network Card

NOTE: If you are unable to connect to a wireless network, ensure that you have all the components for

establishing a WLAN (see "What You Need to Establish a WLAN Connection" on page 72), and then verify that your wireless network card is enabled by pressing <Fn><F2>.

You can turn your computer’s wireless networking function on and off by pressing the <Fn><F2> key combination. If the wireless networking function is turned on, press <Fn><F2> to disable it. If the wireless networking function is turned off, press <Fn><F2> to enable it.

Setting Up a Network 75

Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet

The wireless activity indicator provides an easy way to monitor the status of your computer’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off.

The wireless activity indicator indicates whether your computer’s wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status.

For more information about the wireless activity indicator, see the Dell QuickSet Help file. For information about QuickSet and how to access the Dell QuickSet Help file, see "Dell™ QuickSet Features" on page 131.

Mobile Broadband or Wireless Wide Area Network (WWAN)

Much like a WLAN, a Mobile Broadband network (also known as a WWAN) is a series of interconnected computers that communicate with each other through wireless technology. However, a Mobile Broadband network uses cellular technology and therefore provides Internet access in the same varied locations from which cellular telephone service is available. Your computer can maintain the Mobile Broadband network connection regardless of its physical location, as long as the computer remains in the service area of your cellular service provider.

What You Need to Establish a Mobile Broadband Network Connection

NOTE: Depending on your computer, you can use either a Mobile Broadband ExpressCard or Mini-Card, but not

both, to establish a Mobile Broadband network connection.

To set up a Mobile Broadband network connection, you need:

• A Mobile Broadband ExpressCard or Mini-Card (depending on your computer’s configuration)

For instructions on using ExpressCards, see "Using ExpressCards" on page 65.

• The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card when you purchased your computer, or on the CD that accompanied your card if purchased separately from your computer)

If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (or on the CD that accompanied your card if you purchased it separately from your computer). To access the Help and Support Center, see "Windows Help and Support Center" on page 13.

Connecting to a Mobile Broadband Network

NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini-Cards. They do not apply to

internal cards with Bluetooth

76 Setting Up a Network

wireless technology or WLAN Mini-Cards.

NOTE: Before you connect to the Internet, you must activate mobile broadband service through your cellular

service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.

Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network connection to the Internet:

Click the

Click

Follow the instructions on the screen to manage the network connection with the utility.

Dell Mobile Broadband Card Utility icon,

Connect

NOTE: The Connect button changes to the Disconnect button.

, in the Windows taskbar, to run the utility.

Bluetooth Network

Setting up your Bluetooth Connection

Bluetooth-equipped systems will display the Bluetooth icon in the system tray. If you have Bluetooth, double-click on the Bluetooth icon. Depending on the Bluetooth software on your computer you may be required to follow a number of steps that the Bluetooth software will guide you through in order to complete your Bluetooth setup. This procedure will take approximately 5 minutes or less. Upon completion your system will be ready to establish and use Bluetooth connections. If after double-clicking the Bluetooth icon you are not prompted by the Bluetooth software to follow a series of steps, then your Bluetooth system is already fully configured and ready to use.

Connecting to a Bluetooth Network

Systems that are equipped with a Bluetooth internal card may connect to other Bluetooth devices such as keyboards and mice, stereo headsets, cameras, PDAs, and printers. This requires a few simple steps to establish a connection to the device. These steps vary depending on the Bluetooth software on your computer. For details on establishing Bluetooth connections please open your Bluetooth software by double-clicking on the Bluetooth icon in the system tray. Select Help on the main menu for a detailed description of how to use your Bluetooth internal networking card.

Setting Up a Network 77

78 Setting Up a Network

Securing Your Computer

Security Cable Lock

NOTE: Your computer does not ship with a security cable lock.

A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your

computer.

Passwords

Passwords prevent unauthorized access to your computer. When you first start your computer, you must assign a primary password at the prompt. If you do not enter a password within 2 minutes, the computer returns to its previous operating state.

When using passwords, observe the following guidelines:

• Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords.

• It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure place.

Securing Your Computer 79

• Do not share your password with other people.

• Ensure that people are not watching you when you type your password.

NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not

foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards (or Mini-Cards) with encryption features.

To add or change passwords, access User Accounts from the Control Panel.

If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 135). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

Computer Tracking Software

Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

NOTE: Computer tracking software may not be available in certain countries.

NOTE: If you have computer tracking software and your computer is lost or stolen, you must contact the company

that provides the tracking service to report the missing computer.

If Your Computer Is Lost or Stolen

• Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer.

NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not

know, call a law enforcement agency where you live.

• If the computer belongs to a company, notify the security office of the company.

• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.

The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

80 Securing Your Computer

Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 93 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell. See "Contacting Dell" on page 135.

Shut down the computer.

Connect the computer to an electrical outlet.

Diagnostics can be invoked one of two ways:

Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft

from the boot menu and press <Enter>.

Windows® desktop. Then shut down your computer and try again.

Troubleshooting 81

Press and hold the <Fn> key while powering the system on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from the Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the

computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and

contact Dell.

If the Pre-boot System Assessment completes successfully, you receive the message

Diagnostic Utility Partition. Press any key to continue

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Booting Dell

Starting the Dell Diagnostics From the Drivers and Utilities CD

Insert the

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

Drivers and Utilities

CD.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

When the boot device list appears, highlight

Select the

Ty p e 1 to start the

Select

Boot from CD-ROM

Run the 32 Bit Dell Diagnostics

the version appropriate for your computer.

When the Dell Diagnostics

82 Troubleshooting

ResourceCD

Main Menu

CD/DVD/CD-RW Drive

and press <Enter>.

option from the menu that appears and press <Enter>.

menu and press <Enter> to proceed.

from the numbered list. If multiple versions are listed, select

appears, select the test you want to run.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes

Extended Test Performs a thorough check of devices. This test typically

Custom Test Tests a specific device. You can customize the tests you

Symptom Tree Lists the most common symptoms encountered and

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the

Custom Test

the following table for more information.

Main Menu

10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

takes 1 hour or more and requires you to answer questions periodically.

want to run.

allows you to select a test based on the symptom of the problem you are having.

Symptom Tree

screen appears, click the button for the option

option, click the applicable tab described in

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and

the problem description.

Help Describes the test and may indicate requirements for

running the test.

Troubleshooting 83

Tab Function

Configuration Displays your hardware configuration for the selected

device.

The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.

When the tests are completed, if you are running the Dell Diagnostics from the

Drivers and Utilities

CD, remove the CD.

When the tests are completed, close the test screen to return to the Dell Diagnostics and restart the computer, close the

Main Menu

screen.

screen. To exit the

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

Accessing the Dell Support Utility

Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

Click the

Click

Ensure that the

the software.

The Dell Support Utility is customized for your computing environment.

The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.

84 Troubleshooting

Start

button and point to

Dell Support

and point to

Show icon on the taskbar

NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download

All Programs

Dell Support Settings

option is checked.

Clicking the Dell Support Icon

Click or right-click the icon to perform the following tasks:

• Check your computing environment

• View the Dell Support Utility settings

• Access the help file for the Dell Support Utility

• View frequently asked questions

• Learn more about the Dell Support Utility

• Turn the Dell Support Utility off

Double-Clicking the Dell Support Icon

Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings.

For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NSURE THAT MICROSOFT

Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

• Insert a bootable floppy disk and restart the computer.

CLEAN THE DRIVE OR DISK — See "Cleaning Your Computer" on page 167.

ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE

CHECK THE CABLE CONNECTIONS

CHECK FOR HARDWARE INCOMPATIBILITIES — (See "Resolving Software and Hardware Incompatibilities"

on page 103.

RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 81.

WINDOWS® RECOGNIZES THE DRIVE — Click the Start button and click My

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in

the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

Troubleshooting 85

Problems writing to a CD/DVD-RW drive

CLOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing.

If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.

TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See "Power

Management Modes" on page 39 for information on standby mode.

CHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD or DVD creation software.

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

Ensure that the computer is shut down.

Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.

• Ensure that the disk or disc is inserted properly.

Hard drive problems

ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating

system from starting. Try allowing the computer to return to room temperature before turning it on.

RUN CHECK DISK —

Click the

Right-click

Click

Click the

Under

Click

Start

button and click

Local Disk C:

Properties

To ol s

tab.

Error-checking

, click

My Computer

Check Now

Scan for and attempt recovery of bad sectors

Start

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to

a digital telephone network.

86 Troubleshooting

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail

attachments:

In Outlook Express, click

Click

Do not allow attachments

CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE

Tools

, click

Options

to remove the checkmark.

, and then click

Security

• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)

• Ensure that you hear a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs and then click

Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem

Helper is not available on certain computers.)

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —

Click the

Click

Click the

Click the COM port for your modem.

Click

Start

button and click

Control Panel

Printers and Other Hardware

Phone and Modem Options

Modems

Properties

tab.

, click the

Diagnostics

tab, and then click

Query Modem

to verify that the modem is

communicating with Windows.

If all commands receive responses, the modem is operating properly.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet

provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently

receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Troubleshooting 87

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

AUXILIARY DEVICE FAILURE — The touch pad, track stick, or external mouse may be faulty. For an external

mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell. See "Contacting Dell" on page 135.

BAD COMMAND OR FILE NAME — Ensure that you have spelled the command correctly, put spaces in the

proper place, and used the correct pathname.

CACHE DISABLED DUE TO FAILURE — The primary cache internal to the microprocessor has failed. Contact

Dell. See "Contacting Dell" on page 135.

CD DRIVE CONTROLLER FAILURE — The CD drive does not respond to commands from the computer. See

"Drive Problems" on page 85.

DATA ERROR — The hard drive cannot read the data. See "Drive Problems" on page 85.

DECREASING AVAILABLE MEMORY — One or more memory modules may be faulty or improperly seated.

Reinstall the memory modules and, if necessary, replace them. See "Optical Drives" on page 114.

DISK C: FAILED INITIALIZATION — The hard drive failed initialization. Run the hard drive tests in the Dell

Diagnostics. See "Dell Diagnostics" on page 81.

DRIVE NOT READY — The operation requires a hard drive in the bay before it can continue. Install a hard

drive in the hard drive bay. See "Hard Drive" on page 111.

ERROR READING PCMCIA CARD — The computer cannot identify the ExpressCard. Reinsert the card or

try another card. See "Using ExpressCards" on page 65.

EXTENDED MEMORY SIZE HAS CHANGED — The amount of memory recorded in NVRAM does not match

the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 135.

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is

too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these

characters in filenames.

GATE A20 FAILURE — A memory module may be loose. Reinstall the memory modules and, if necessary,

replace them. See "Optical Drives" on page 114.

GENERAL FAILURE — The operating system is unable to carry out the command. The message is usually

followed by specific information—for example, Printer out of paper. Take the appropriate action.

88 Troubleshooting

HARD-DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the

computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

HARD-DISK DRIVE CONTROLLER FAILURE 0— The hard drive does not respond to commands from the

computer. Shut down the computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

HARD-DISK DRIVE FAILURE — The hard drive does not respond to commands from the computer. Shut

down the computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

HARD-DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer, remove

the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable CD. Insert a

bootable CD.

INVALID CONFIGURATION INFORMATION-PLEASE RUN SYST EM SETUP PROGRAM — The system configuration

information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program (see "Using the System Setup Program" on page 165).

KEYBOARD CLOCK LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard

Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

KEYBOARD CONTROLLER FAILURE — For external keyboards, check the cable connection. Restart the

computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

KEYBOARD DATA LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard

Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

KEYBOARD STUCK KEY FAILURE — For external keyboards or keypads, check the cable connection. Restart

the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT — Dell MediaDirect cannot verify the Digital

Rights Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect problems" on page 94.

MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be

faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Optical Drives" on page 114).

Troubleshooting 89

MEMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the operating

system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation.

MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be

faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Optical Drives" on page 114).

MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module

may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Optical Drives" on page 114).

MEMORY ODD/ EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may

be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Optical Drives" on page 114).

MEMORY WRITE/ READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be

faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Optical Drives" on page 114).

NO BOOT DEVICE AVAILABLE — The computer cannot find the hard drive. If the hard drive is your boot

device, ensure that the drive is installed, properly seated, and partitioned as a boot device.

NO BOOT SECTOR ON HARD DRIVE — The operating system may be corrupted. Contact Dell. See

"Contacting Dell" on page 135.

NO TIMER TICK INTERRUPT — A chip on the system board may be malfunctioning. Run the System Set

tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You have too many

programs open. Close all windows and open the program that you want to use.

OPERATING SYSTEM NOT FOUND — Reinstall the hard drive (see "Hard Drive" on page 111). If the problem

persists, contact Dell. See "Contacting Dell" on page 135.

OPTIONAL ROM BAD CHECKSUM — The optional ROM apparently failed. Contact Dell. See "Contacting

Dell" on page 135.

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential

file. Remove and then reinstall the program.

Click the Start button and click

Click

Add or Remove Programs

Select the program you want to remove.

Click

Remove

See the program documentation for installation instructions.

Change/Remove

Control Panel

and follow the prompts on the screen.

90 Troubleshooting

SECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. You may have a

defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See the Windows Help and Support Center for instructions. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

SEEK ERROR — The operating system cannot find a specific track on the hard drive.

SHUTDOWN FAILURE — A chip on the system board may be malfunctioning. Run the System Set tests in

the Dell Diagnostics (see page 81).

TIME- OF-DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer

to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See "Using the System Setup Program" on page 165. If the message reappears, contact Dell. See "Contacting Dell" on page 135.

TIME- OF-DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may

require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell. See "Contacting Dell" on page 135.

TIME- OF-DAY NOT SET-PLEASE RUN THE SYS TE M SETUP PROGRAM — The time or date stored in the system

setup program does not match the system clock. Correct the settings for the Date and Time options. See "Using the System Setup Program" on page 165.

TIMER CHIP COUNTER 2 FAILED — A chip on the system board may be malfunctioning. Run the System

Set tests in the Dell Diagnostics. See "Dell Diagnostics" on page 81.

UNEXPECTED INTERRUPT IN PROTECTED MODE — The keyboard controller may be malfunctioning, or a

memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 81.

X :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.

WARNING: BATTERY IS CRITICALLY LOW — The battery is running out of charge. Replace the battery, or

connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the computer.

ExpressCard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE: The ExpressCard slot does not support PC cards.

HECK THE EXPRESSCARD — Ensure that the ExpressCard is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS — Double-click the Safely Remove Hardware icon

in the Windows taskbar. Ensure that the card is listed.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED EXPRESSCARD — Contact Dell. See "Contacting Dell" on

page 135.

Troubleshooting 91

IF YOU HAVE PROBLEMS WITH AN EXPRESSC ARD NOT PROVIDED BY DELL — Contact the ExpressCard

manufacturer.

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Click the

Click

Start

button and click

Control Panel

Printers and Other Hardware

If your IEEE 1394 device is listed, Windows recognizes the device.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE — Contact Dell or the IEEE 1394 device manufacturer. See

F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL — Contact Dell or the IEEE 1394

device manufacturer. See

"Contacting Dell" on page 135.

Ensure that the IEEE 1394 device is properly inserted into the connector

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you

attach an external keyboard, the integrated keyboard remains fully functional.

External Keyboard problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

HECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check it for

damage, and firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

CHECK THE EXTERNAL KEYBOARD —

Shut down the computer, wait 1 minute, and turn it on again.

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

From the Windows desktop, click the click

Notepad

Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

92 Troubleshooting

Start

button, point to

All Programs→

Accessories

, and then

TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD —

Shut down the computer.

Disconnect the external keyboard.

Turn on the computer.

From the Windows desktop, click the

Notepad

Type some characters on the internal keyboard and verify that they appear on the display.

Start

button, point to

All Programs→

Accessories

, and click

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell.

RUN THE KEYBOARD DIAGNOSTICS TESTS — Run the PC-AT Compatible Keyboards tests in the Dell

See "Contacting Dell" on page 135.

Diagnostics. See "Dell Diagnostics" on page 81. If the tests indicate a defective external keyboard, contact Dell. See "Contacting Dell" on page 135.

Unexpected characters

DISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are

displayed instead of letters. Verify that the numbers lock light is not lit.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding or crashes repeatedly

END THE PROGRAM —

Press <Crtl><Shift><Esc> simultaneously.

Click the

Click

NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen.

Applications

End Task

tab and select the program that is no longer responding.

Troubleshooting 93

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program. Software

usually includes installation instructions in its documentation or on a floppy disk or CD.

A program is designed for an earlier Microsoft® Windows® operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program

so it runs in an environment similar to non-Windows XP operating system environments.

Click the

Wizard

In the welcome screen, click

Follow the instructions on the screen.

Start

button, point to

All Programs→ Accessories

, and then click

Program Compatibility

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Dell MediaDirect problems

CHECK THE DELL MEDIAD IRECT HELP FILE FOR INFORMATION — Click the question mark icon at the bottom

of the Dell MediaDirect screen to access Help.

TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER — If

you purchased a DVD drive with your computer, this software should already be installed.

VIDEO QUALITY PROBLEMS — Turn off the Use Hardware Acceleration option. This feature takes

advantage of the special processing in some graphics cards to reduce processor requirements when playing DVDs and certain types of video files.

CANNOT PLAY SOME MEDIA FILES — Because Dell MediaDirect provides access to media files outside the

Windows XP operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them. You can access licensed files in the Windows XP operating system environment.

ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE TOO DARK OR TOO BRIGHT —

Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios.

NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell

for assistance. See

"Contacting Dell" on page 135.

94 Troubleshooting

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory.

See "Optical Drives" on page 114

• Reseat the memory modules to ensure that your computer is successfully communicating with the memory.

• Run the Dell Diagnostics.

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

See "Optical Drives" on page 114

See "Dell Diagnostics" on page 81

• Reseat the memory modules to ensure that your computer is successfully communicating with the memory

• Ensure that you are following the memory installation guidelines.

• Run the Dell Diagnostics.

(see "Optical Drives" on page 114)

See "Dell Diagnostics" on page 81

See "Optical Drives" on page 114

Troubleshooting 95

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the

network connector on the side of the computer and the network port or device.

CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network

communication exists. Replace the network cable.

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your

network to verify that your network settings are correct and that the network is functioning.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

HECK THE POWER LIGHT — When the power light is lit or blinking, the computer has power. If the power

light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

NOTE: For information on standby mode, see "Power Management Modes" on page 39.

HARGE THE BATTERY — The battery charge may be depleted.

Reinstall the battery.

Use the AC adapter to connect the computer to an electrical outlet.

Turn on the computer.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how

often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the

battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 135.

CHECK THE BATTERY TEMPERATURE — If the battery temperature is below 0°C (32°F), the computer will

not start up.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

96 Troubleshooting

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light,

ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power

strips, and the extension cable to verify that the computer turns on.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other

appliances.

ADJUST THE POWER PROPERTIES — See "Power Management Modes" on page 39.

RESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains blank,

reinstall the memory modules (see "Optical Drives" on page 114).

Ensuring Sufficient Power for Your Computer

Your computer is designed to use the 90-W AC adapter; for optimum system performance, you should always use this adapter.

The 65-W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using less-powerful AC adapters, including the 65-W AC adapter, will cause you to receive a WARNING message.

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

NSURE THAT THE PRINTER IS TURNED ON

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Click the

Click

If the printer is listed, right-click the printer icon.

Start

button, click

Control Panel

View installed printers or fax printers

, and then click

Printers and Other Hardware

Click

Properties port(s): port(s):

REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions

setting is setting is

and click the

Ports LPT1 (Printer Port) USB

tab. For a parallel printer, ensure that the

. For a USB printer, ensure that the

Print to the following

Troubleshooting 97

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting

information.

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting

information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Click the

Click

Start

button, click

Scanners and Cameras

Control Panel

, and then click

Printers and Other Hardware

If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

No sound from integrated speakers

ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of

your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

ADJUST THE VOLUME USING KEYBOARD SHORTCUTS — Press <Fn><End> to disable (mute) or reenable

the integrated speakers.

REINSTALL THE SOUND (AUDIO) DRIVER — See "Reinstalling Drivers and Utilities" on page 102.

No sound from external speakers

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with

the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

98 Troubleshooting

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically

disabled when headphones are connected to the computer’s front-panel headphone connector.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check

for interference.

REINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 102.

RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 81.

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening

to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into

the headphone connector (see "audio connectors" on page 20).

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS —

Click the

Click

Try adjusting the settings.

CHECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for damage,

and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —

Shut down the computer.

Disconnect the mouse.

Turn on the computer.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

Start

Mouse

button, click

Control Panel

, and then click

Printers and Other Hardware

REINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities" on page 102.

Troubleshooting 99

Video and Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is

recommended that you attach an external monitor to your computer.

HECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be

depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light,

ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power

strips, and the extension cable to verify that the computer turns on.

ADJUST THE POWER PROPERTIES — Search for the keyword standby in the Windows Help and Support

Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13.

SWITCH THE VIDEO IMAGE — If your computer is attached to an external monitor, press <Fn><F8> to

switch the video image to the display.

If the display is difficult to read

ADJUST THE BRIGHTNESS — Press <Fn> and the up- or down-arrow key

MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speaker

system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other

appliances.

ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor

picture quality.

ADJUST THE WINDOWS DISPLAY SETTINGS —

Click the

Click

Click the area you want to change or click the

Try different settings for

SEE "ERROR MESSAGES"—If an error message appears, see "Error Messages" on page 88.

Start

button and then click

Appearance and Themes

Color quality

Control Panel

Display

and

Screen resolution

icon.

100 Troubleshooting

Dell E1405 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Owner’s Manual

Finding Information

A Tour of Your Computer

Front View

Left Side View

Right Side View

Back View

Bottom View

Setting Up Your Computer

Connecting to the Internet

Setting Up Your Internet Connection

Transferring Information to a New Computer

Running the Files and Settings Transfer Wizard With the Operating System CD

Running the Files and Settings Transfer Wizard Without the Operating System CD

Setting Up a Printer

Printer Cable

Connecting a USB Printer

Power Protection Devices

Surge Protectors

Line Conditioners

Uninterruptible Power Supplies

Using the Display

Adjusting Brightness

Switching the Video Image

Setting Display Resolution and Refresh Rate

Using the Keyboard and Touch Pad

Numeric Keypad

Key Combinations

System Functions

Battery

CD or DVD Tray

Display Functions

Power Management

Speaker Functions

Touch Pad

Customizing the Touch Pad

Using a Battery

Battery Performance

Checking the Battery Charge

Dell™ QuickSet Battery Meter

Microsoft® Windows® Power Meter

Charge Gauge

Low-Battery Warning

Conserving Battery Power

Power Management Modes

Configuring Power Management Settings

Charging the Battery

Replacing the Battery

Storing a Battery

Using CDs, DVDs, and Other Multimedia

Playing CDs or DVDs

Adjusting the Volume

Adjusting the Picture

Microsoft® Windows® XP

Using Dell Media Experience™ and Dell MediaDirect™

If the computer is on or in standby mode

If the computer is off or in hibernate mode

Dell MediaDirect and Dell Media Experience Help

Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation CD

Repairing Dell MediaDirect

Reinstalling Dell MediaDirect

Connecting Your Computer to a TV or Audio Device

S-Video and Standard Audio

S-Video and S/PDIF Digital Audio

Composite Video and Standard Audio

Composite Video and S/PDIF Digital Audio

Component Video and Standard Audio

Component Video and S/PDIF Digital Audio

Configuring DVD Playback Using Headphones

Enabling the Display Settings for a TV

Using ExpressCards

ExpressCard Types

ExpressCard Blanks

Installing an ExpressCard

Removing an ExpressCard or Blank

Media Memory Card Types