Dell E11J001, SCv2080 User Manual

Dell Storage Center

SCv2080 Storage System

Owner’s Manual

Regulatory Model: E11J Regulatory Type: E11J001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 03

Rev. A00

Contents

About this Guide.......................................................................................................5

Revision History..................................................................................................................................... 5

Audience................................................................................................................................................ 5

Contacting Dell......................................................................................................................................5

Related Publications..............................................................................................................................5

1 About the SCv2080 Storage System..................................................................7

SCv2080 Storage System Hardware.....................................................................................................7

SCv2080 Storage System Monitoring and Diagnostics....................................................................... 7

SCv2080 Storage System Front-Panel Features and Indicators......................................................... 8

SCv2080 Storage System Back-Panel Features and Indicators........................................................ 10

SCv2080 Storage Controller Features and Indicators .................................................................11

SCv2080 Storage System Fan Module Features and Indicators..................................................16

SCv2080 Storage System PSU Features and Indicators...............................................................17

SCv2080 Storage System Drives.........................................................................................................18

2 Replacing SCv2080 Components....................................................................19

Safety Precautions...............................................................................................................................19

Installation Safety Precautions...................................................................................................... 19

Electrical Safety Precautions........................................................................................................ 20

Electrostatic Discharge Precautions............................................................................................ 20

General Safety Precautions...........................................................................................................20

Pre-Replacement Procedures.............................................................................................................21

Sending Diagnostic Data Using Dell SupportAssist...................................................................... 21

Contacting Dell Technical Support Services................................................................................ 21

Shutting Down a Storage Controller.............................................................................................21

Shutting Down the Storage System..............................................................................................22

Replacing PSUs....................................................................................................................................22

Identifying the Failed PSU............................................................................................................. 22

Replacing a PSU ............................................................................................................................23

Replacing Cooling Fan Modules.........................................................................................................25

Identifying the Failed Cooling Fan Module.................................................................................. 25

Replacing a Cooling Fan Module..................................................................................................26

Replacing Hard Drives.........................................................................................................................28

SCv2080 Storage System Drive Numbering................................................................................ 28

Identifying the Failed Hard Drive.................................................................................................. 28

Replacing a Hard Drive..................................................................................................................29

Replacing the Storage Controller Battery.......................................................................................... 32

Replacing a Storage Controller.......................................................................................................... 33

Identify the Failed Storage Controller.......................................................................................... 33

Replace a Single Storage Controller.............................................................................................35

Replace Both Storage Controllers in Succession........................................................................ 36

Replace Both Storage Controllers Simultaneously......................................................................38

Replacing Rack Rails........................................................................................................................... 38

Post-Replacement Procedures.......................................................................................................... 39

Start up the Storage System..........................................................................................................39

Sending Diagnostic Data Using Dell SupportAssist......................................................................39

Contact Dell Technical Support Services.....................................................................................39

3 Troubleshooting SCv2080 Components.......................................................40

Troubleshooting PSUs........................................................................................................................ 40

Troubleshooting Fan Modules........................................................................................................... 40

Troubleshooting Disk Drives.............................................................................................................. 40

Troubleshooting Storage Controllers.................................................................................................41

4 SCv2080 Technical Specifications..................................................................42

Technical Specifications..................................................................................................................... 42

Preface

About this Guide

This guide describes how to perform service and maintenance on an SCv2080 storage system.

Revision History

Document Number: J4580

Revision Date Description

A00 March 2015 Initial release

Audience

The information provided in this Owner’s Manual is intended for use by Dell end users.

Contacting Dell

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues go to www.dell.com/support.

• For customized support, enter your system Service Tag on the support page and click Submit.

• For general support, browse the product list on the support page and select your product.

Related Publications

The following documentation is available for the SCv2080 storage system.

• Dell Storage Center SCv2080 Storage System Getting Started Guide

Provides information about an SCv2080 storage system, such as installation instructions and technical

specifications.

• Dell Storage Center SCv2080 Storage System Deployment Guide

Provides information about an SCv2080 storage system, such as hardware features and deployment

instructions.

• Dell Storage Center Release Notes

Contains information about new features and known and resolved issues for the Storage Center

software.

• Dell Storage Center SCv2000 Series Virtual Media Update Instructions

Describes how to install Storage Center software on an SCv2000/SCv2020 storage system using

virtual media. Installing Storage Center software using the Storage Center Virtual Media option is

intended for use only by sites that cannot update Storage Center using standard methods.

• Dell Storage Center Software Update Guide

Describes how to upgrade Storage Center software from an earlier version to the current version.

• Dell Storage Center Command Utility Reference Guide

Provides instructions for using the Storage Center Command Utility. The Command Utility provides a

command-line interface (CLI) to enable management of Storage Center functionality on Windows,

Linux, Solaris, and AIX platforms.

• Dell Storage Center Command Set for Windows PowerShell

Provides instructions for getting started with Windows PowerShell cmdlets and scripting objects that

interact with the Storage Center via the PowerShell interactive shell, scripts, and PowerShell hosting

applications. Help for individual cmdlets is available online.

• Dell Storage Client Administrator’s Guide

Provides information about the Dell Storage Client and how it can be used to manage a Storage

Center.

• Dell Enterprise Manager Administrator’s Guide

Contains in-depth feature configuration and usage information

• Dell TechCenter

Provides technical white papers, best practice guides, and frequently asked questions about Dell

Storage products. Go to: http://en.community.dell.com/techcenter/storage/.

About the SCv2080 Storage System

The SCv2080 storage system provides the central processing capabilities for the Storage Center Operating System (OS) and management of RAID storage.

The SCv2080 storage system holds the physical disks that provide storage for the Storage Center. If additional storage is needed, the SCv2080 also supports a single SC180 expansion enclosure.

SCv2080 Storage System Hardware

The SCv2080 is a 5U storage system that supports up to 84 3.5–inch hot-swappable SAS hard drives installed in a two‐drawer, three‐row, 14‐column configuration.

The SCv2080 ships with two redundant power supply units, five redundant cooling fans, and up to two redundant storage controllers. The storage controller contains multiple I/O ports that provide communication with front-end servers and back-end storage.

SCv2080 Storage System Monitoring and Diagnostics

The Storage Center OS generates alert messages for temperature, I/O module, fan module, disk, and power conditions for Storage Center components. Use the Dell Storage Client to view these alerts.

The SCv2080 also has LED indicators to notify you of a possible problem with the storage system.

NOTE: Dell OpenManage Server Administrator is not available for the SCv2080.

About the SCv2080 Storage System

SCv2080 Storage System Front-Panel Features and Indicators

The SCv2080 front panel shows the storage system chassis and power status.

Figure 1. SCv2080 Front-Panel Features and Indicators

Item Name Panel Description

1 Drawer-specific

anti-tamper locks

2 Drawer-specific left

and right side status indicators

Locks the drawer shut using a Torx T20 screwdriver until the red arrows point to the locked icon (away from the center of the chassis).

• Sideplane OK/Power Good:

– Off — Sideplane card or cable fault – Green — Sideplane card and cable are

functional (though a fault may be indicated by one or more of the following LEDs)

• Drawer Fault: Amber — Sideplane card fault

or drive failure causing loss of availability or redundancy

• Logical Fault:

– Amber (steady) — Host indicated drive

fault

– Amber (flashing) — Arrays in impacted

state

• Cable Fault: Amber — Cable fault

About the SCv2080 Storage System

Item Name Panel Description

3 Drawer-specific left

and right side storage system

Activity Bar Graph: Six variable-intensity LEDs dynamically displaying access of the drives in that specific drawer.

activity indicators

4 Status indicator for

storage system

• Unit ID Display: A numerical display whose

primary function is to display the unit identification number.

• Input Switch: Not currently used (though it

can be used to set the Unit ID Display, the ID will be automatically reset by the Storage Center Operating System)

• Power On/Standby:

– Off — The storage system does not have

power

– Green — The storage system is on

(operational)

– Amber — The storage system is in

standby (not operational)

• Module Fault: Amber when there is a

hardware fault (additionally, an LED may be lit on a PSU, drawer, DDIC, fan module, or IO module indicating the part at fault)

• Logical Status: Amber when there is a

change of status or fault from something other than the storage system itself (this is usually associated with a disk drive as indicated by its own fault LED)

• Drawer 1 Fault: Amber when a drive, cable,

or sideplane fault has occurred in drawer 1

About the SCv2080 Storage System

• Drawer 2 Fault: Amber when a drive, cable,

or sideplane fault has occurred in drawer 2

NOTE:

Both drawer fault LEDs (and all contained DDIC LEDs) will flash when the storage system indicator is set to On in Storage Client.

SCv2080 Storage System Back-Panel Features and Indicators

The back panel shows power, connectivity, and fault indicators.

Figure 2. SCv2080 Back-Panel Features and Indicators

Item Name Icon Description

1 Optional cable

retention positions (4)

2 Storage controller

(2)

— Locations for optional cable retention brackets.

— Each storage controller module contains:

• Battery backup unit (BBU): Allows the storage controller

to shut down gracefully when a loss of AC power is detected.

• Back-end ports: Two 6 Gbps SAS ports

• Front-end ports: Fibre Channel ports, iSCSI ports, or SAS

ports

• MGMT port: Embedded Ethernet/iSCSI port, which is used

for system management

NOTE: The MGMT port can share iSCSI traffic if the Flex Port license is installed.

• REPL port: Embedded iSCSI port, which is typically used

for replication to another Storage Center

4 Power supply units

Cooling fans (5) — Fans that provide cooling for the storage system.

(2)

NOTE: A Flex Port license is required to connect host servers through the embedded iSCSI ports.

— 2.8 kW power supply that provides power for the storage

system.

About the SCv2080 Storage System

Item Name Icon Description

5 Optional cable

retention positions (4)

6 Power switch (2) — Controls power for the storage system. There is one switch for

— Locations for optional cable retention brackets.

each power supply.

SCv2080 Storage Controller Features and Indicators

The SCv2080 includes two storage controllers in two interface slots. The storage controllers support Fibre Channel, iSCSI, or SAS front-end ports.

SCv2080 Storage Controller with Fibre Channel Front-End Ports

Features and indictors on a storage controller with Fibre Channel front-end ports.

Figure 3. Storage Controller with Four 8 Gb Fibre Channel Front-End Ports

Figure 4. Storage Controller with Two 16 Gb Fibre Channel Front-End Ports

Item Control/Feature Icon Description

1 Battery status indicator

2 Battery fault indicator

3 MGMT port — 10 Mbps, 100 Mbps, or 1 Gbps Ethernet/iSCSI port used for

• Blinking green (on 0.5 sec. / off 1.5 sec.): Battery heartbeat

• Fast blinking green (on 0.5 sec. / off 0.5 sec.): Battery is

charging

• Steady green: Battery is ready

• Off: No faults

• Blinking amber: Correctable fault detected

• Steady amber: Uncorrectable fault detected; replace battery

storage system management and access to the BMC

About the SCv2080 Storage System

Item Control/Feature Icon Description

NOTE: To use the MGMT port as an iSCSI port for replication to another Storage Center, a Flex Port license and replication license are required. To use the MGMT port as a front-end connection to host servers, a Flex Port license is required.

4 REPL port — 10 Mbps, 100 Mbps, or 1 Gbps Ethernet/iSCSI port used for

replication to another Storage Center (requires a replication license)

NOTE: To use the RELP port as a front-end connection to host servers, a Flex Port license is required.

5 SAS activity indicators —

• Off: Port is off

• Steady green: Port is on, but without activity

• Blinking green: Port is on and there is activity

6 Storage controller

On: Storage controller completed POST

module status

7 Recessed power off

button

8 Storage controller

module fault

Powers down the storage controller if held for more than five seconds

• Off: No faults

• Steady amber: Firmware has detected an error

• Blinking amber:Storage controller is performing POST

9 Recessed reset button Reboots the storage controller forcing it to restart at the POST

process

10 Identification LED

• Off: Identification disabled

• Blinking blue (for 15 sec.): Identification is enabled

• Blinking blue (continuously): Storage controller shut down

to the Advanced Configuration and Power Interface (ACPI) S5 state

11 USB port

12 Diagnostic LEDs (8) —

• Green LEDs 0–3: Low byte hex POST code

• Green LEDs 4–7: High byte hex POST code

13 Serial port (3.5 mm mini

Not for customer use.

jack)

14 Four or two Fibre

Channel ports with three LEDs per port

—

• All off: No power

• All on: Booting up

• Blinking amber: 2 Gbps activity

• Blinking green: 4 Gbps activity

• Blinking yellow: 8 Gbps activity

• Blinking amber and yellow: Beacon

• All blinking (simultaneous): Firmware initialized

• All blinking (alternating): Firmware fault

15 Mini-SAS port B Back-end expansion port B

About the SCv2080 Storage System

Item Control/Feature Icon Description

16 Mini-SAS port A Back-end expansion port A

SCv2080 Storage Controller with iSCSI Front-End Ports

Features and indictors on a storage controller with iSCSI front-end ports.

Figure 5. SCv2080 Storage Controller with Four 1 GbE iSCSI Front-End Ports

Figure 6. SCv2080 Storage Controller with Two 10 GbE iSCSI Front-End Ports

Item Control/Feature Icon Description

1 Battery status indicator

• Blinking green (on 0.5 sec. / off 1.5 sec.): Battery heartbeat

• Fast blinking green (on 0.5 sec. / off 0.5 sec.): Battery is

charging

• Steady green: Battery is ready

2 Battery fault indicator

• Off: No faults

• Blinking amber: Correctable fault detected

• Steady amber: Uncorrectable fault detected; replace battery

3 MGMT port — 10 Mbps, 100 Mbps, or 1 Gbps Ethernet port used for storage

system management and access to the BMC

4 REPL port — 10 Mbps, 100 Mbps, or 1 Gbps Ethernet/iSCSI port used for

replication to another Storage Center

About the SCv2080 Storage System

Item Control/Feature Icon Description

NOTE: To use the RELP port as a front-end connection to host servers, a Flex Port license is required.

5 SAS activity indicators —

• Off: Port is off

• Steady green: Port is on, but without activity

• Blinking green: Port is on and there is activity

6 Storage controller

On: Storage controller completed POST

module status

7 Recessed power off

button

8 Storage controller

module fault

Powers down the storage controller if held for more than five seconds

• Off: No faults

• Steady amber: Firmware has detected an error

• Blinking amber:Storage controller is performing POST

9 Recessed reset button Reboots the storage controller forcing it to restart at the POST

process

10 Identification LED

• Off: Identification disabled

• Blinking blue (for 15 sec.): Identification is enabled

• Blinking blue (continuously): Storage controller shut down

to the Advanced Configuration and Power Interface (ACPI) S5 state

11 USB port

12 Diagnostic LEDs (8) —

• Green LEDs 0–3: Low byte hex POST code

• Green LEDs 4–7: High byte hex POST code

13 Serial port (3.5 mm mini

Not for customer use.

jack)

14 Four or two iSCSI ports

with two LEDs per port

—

• Off: No power

• Steady Amber: Link

• Blinking Green: Activity

15 Mini-SAS port B Back-end expansion port B

16 Mini-SAS port A Back-end expansion port A

About the SCv2080 Storage System

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