INSPIRON
SETUP GUIDE
™
Model W01B Type W01B001
™
INSPIRON
SETUP GUIDE
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.
__________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Pentium
, and
countries;
trademarks of Microsoft Corporation in the United States and/or other countries;
owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Celeron
Microsoft, Windows, Windows Vista
June 2009 P/N DTN4T Rev. A00
Dell
, the
DELL
are registered trademarks and
logo, YOURS IS HERE, and
, and
Core
is a trademark of Intel Corporation in the U.S. and other
Windows Vista
DellConnect
start button logo are either trademarks or registered
are trademarks of Dell Inc.;
Bluetooth
is a registered trademark
Intel
,
Contents
Setting Up Your Inspiron One . . . . . . . . . . . .5
Before Setting Up Your Computer . . . . . . . . . 5
Connect the Keyboard and Mouse. . . . . . . . . 6
Connect the Power Cable . . . . . . . . . . . . . . . .7
Connect the Network Cable (Optional) . . . . . 8
Adjust the Computer Stand. . . . . . . . . . . . . . 10
Press the Power Button . . . . . . . . . . . . . . . . 11
Set Up Microsoft Windows. . . . . . . . . . . . . . 12
Connect to the Internet (Optional) . . . . . . . . 12
Using Your Inspiron One . . . . . . . . . . . . . . .16
Right View Features. . . . . . . . . . . . . . . . . . . . 16
Right Panel Buttons and Connectors. . . . . . 18
Left View Features. . . . . . . . . . . . . . . . . . . . . 20
Using the Optical Drive . . . . . . . . . . . . . . . . . 22
Back View Features. . . . . . . . . . . . . . . . . . . . 24
Back Panel Connectors. . . . . . . . . . . . . . . . . 26
Display Features . . . . . . . . . . . . . . . . . . . . . .28
Software Features . . . . . . . . . . . . . . . . . . . . . 30
Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Solving Problems . . . . . . . . . . . . . . . . . . . . .35
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .35
Network Problems . . . . . . . . . . . . . . . . . . . . . 36
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 37
Memory Problems . . . . . . . . . . . . . . . . . . . . . 38
Lockups and Software Problems . . . . . . . . . 39
Using Support Tools. . . . . . . . . . . . . . . . . . .41
Dell Support Center . . . . . . . . . . . . . . . . . . . . 41
System Messages . . . . . . . . . . . . . . . . . . . . . 42
Hardware Troubleshooter . . . . . . . . . . . . . . . 43
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 44
3
Contents
Restoring Your Operating System . . . . . . .48
System Restore . . . . . . . . . . . . . . . . . . . . . . . 48
Dell Factory Image Restore . . . . . . . . . . . . .50
Operating System Reinstallation . . . . . . . . . 52
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .54
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Online Services . . . . . . . . . . . . . . . . . . . . . . . 56
Automated Order-Status Service. . . . . . . . . 57
Product Information. . . . . . . . . . . . . . . . . . . . 57
4
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 58
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .59
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 60
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Basic Specifications . . . . . . . . . . . . . . . . . .64
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Macrovision Product Notice. . . . . . . . . . . . . 68
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Setting Up Your Inspiron One
INSPIRON
This section provides information about setting
up your Inspiron™ One.
WARNING: Before you begin any of the
procedures in this section, read the
safety information that shipped with
your computer. For additional safety best
practices information, see the Regulatory
Compliance Homepage at
www.dell.com/regulatory_compliance.
NOTE: Your computer’s Service Tag is
located at the back of your computer. Use
this code to identify your computer when
you access the Dell Support website or
contact technical support.
Before Setting Up Your Computer
When positioning your computer, ensure that
you allow easy access to a power source,
controls and connections on the right side,
adequate ventilation, and a stable level surface
to place your computer.
Restricting airflow around your Inspiron
One may cause it to overheat. To prevent
overheating ensure that you leave at least
10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all
the other sides. You should never place your
computer in an enclosed space, such as a
cabinet or drawer when it is powered on.
5
Setting Up Your Inspiron One
Connect the Keyboard and Mouse
Connect the USB keyboard and mouse to the USB connectors on the computer.
NOTE: If you purchased a wireless keyboard and mouse along with your computer, connect the
USB receiver to the USB connector. For more information, see the documentation that shipped
with your keyboard and mouse.
6
Connect the Power Cable
Setting Up Your Inspiron One
7
Setting Up Your Inspiron One
Connect the Network Cable (Optional)
8
Setting Up Your Inspiron One
A network connection is not required to complete this computer setup, but if you have an existing
network or Internet connection that uses a cable connection (such as a home cable modem or
Ethernet jack), you can connect it now.
NOTE: Use only an Ethernet cable (RJ45 connector) to connect to the network connector.
Do not plug a telephone cable (RJ11 connector) into the network connector.
To connect your computer to a network or broadband device, connect one end of a network cable
to either a network port or a broadband device. Connect the other end of the network cable to the
network connector (RJ45 connector) on the back panel of your computer. A click indicates that the
network cable has been securely attached.
9
Setting Up Your Inspiron One
Adjust the Computer Stand
10
WARNING: Do not use the stand to carry
the computer.
NOTE: The stand must be closed before
using the computer with a VESA wall
mount.
Pull the stand to adjust the display to a
comfortable viewing angle. A distinct click is
heard when the stand is opened or closed.
Your computer supports UL-certified VESA wall
mounts. For proper mounting, use four (ea.)
4 mm dia, 0.7 pitch x 10.0 mm long screws.
Press the Power Button
Setting Up Your Inspiron One
11
Setting Up Your Inspiron One
Set Up Microsoft Windows
Your Dell computer is preconfigured with
the Microsoft® Windows® operating system.
To set up Windows for the first time, follow the
instructions on the screen. The Windows setup
screen will take you through several procedures
including accepting license agreements,
setting preferences, and setting up an Internet
connection. The Windows setup may take some
time to complete.
CAUTION: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable and you
will need to reinstall the operating system.
NOTE: For optimal performance of your
computer, it is recommended that you
download and install the latest BIOS and
drivers for your computer available on the
Dell Support website at support.dell.com.
12
Connect to the Internet (Optional)
To connect to the Internet, you need an external
modem or network connection and an Internet
Service Provider (ISP).
If an external USB modem or Wireless LAN
adapter is not a part of your original order, you
can purchase one from the Dell website at
www.dell.com.
Setting Up a Wired Connection
If you are using a dial-up connection, •
connect the telephone line to the external
USB modem (optional) and to the telephone
wall connector before you set up your
Internet connection.
If you are using a DSL or cable/satellite •
modem connection, contact your ISP for
setup instructions.
Setting Up Your Inspiron One
To complete setting up your wired Internet
connection, follow the instructions in
“Setting Up Your Internet Connection” on
page 14.
Setting Up a Wireless Connection
Before you can use your wireless Internet
connection, you need to connect to your
wireless router.
Windows Vista
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Connect To.
Follow the instructions on the screen to 3.
complete the setup.
®
Windows® 7
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Control Panel→ Network
and Sharing Center→ Connect to a network.
Follow the instructions on the screen to 3.
complete the setup.
13
Setting Up Your Inspiron One
Setting Up Your Internet Connection
ISPs and ISP offerings vary by country. Contact
your ISP for offerings available in your country.
If you cannot connect to the Internet but have
successfully connected in the past, the ISP
might have a service outage. Contact your ISP
to check the service status, or try connecting
again later.
Have your ISP information ready. If you do not
have an ISP, the Connect to the Internet wizard
can help you get one.
14
Windows Vista
NOTE: The following instructions are
applicable to the Windows default view,
so they may not apply if you have changed
the settings on your Dell™ computer to the
Windows Classic view.
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Control Panel.
Click 3. Network and Internet→ Network and
Sharing Center→ Set up a connection→
Connect to the Internet.
The Connect to the Internet window appears.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.
Windows 7
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Control Panel→ Network
and Sharing Center→ Set up a new
connection or network→ Connect to the
Internet.
The Connect to the Internet window appears.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
Follow the instructions on the screen and 3.
use the setup information provided by your
ISP to complete the setup.
Setting Up Your Inspiron One
15
Using Your Inspiron One
2
1
3
This section provides information about the features available on your Inspiron One.
INSPIRON
Right View Features
16
Using Your Inspiron One
1
Right panel buttons and connectors — Adjusts brightness and connects USB, audio, and
other devices into the appropriate connector.
2
Hard drive activity light — Turns on when the computer reads or writes data. A blinking
light indicates hard drive activity.
CAUTION: To avoid loss of data, never turn off the computer, move the computer, or
adjust the stand while the hard drive activity light is blinking.
3
Power button and light — Turns the computer on or off when pressed. The light in the
center of this button indicates the following power states:
Solid amber — The system board cannot start initialization. There may be an issue with •
either the system board or the power supply. Contact Dell (see “Contacting Dell” on
page 60).
Blinking amber — The computer has detected an error during the •
Power-on self-test (POST). Contact Dell (see “Contacting Dell” on page 60).
Blinking white — The computer is in sleep state.•
Solid white — The computer is on.•
Off — The computer is off or in hibernate state.•
17
Using Your Inspiron One
1
2
3
4
6
7
5
Right Panel Buttons and Connectors
18
Using Your Inspiron One
1
Auto adjust button — Auto adjusts the display to the incoming video signal.
2
Brightness adjust button — Provides direct access to the “Brightness” control menu.
You can increase or decrease the brightness by adjusting the slider-bar control. Use the + (auto
adjust button) or the - (brightness adjust button) to adjust the slider.
3
8-in-1 Media Card Reader — Provides a fast and convenient way to view and
share digital photos, music, videos, and documents stored on the following digital memory cards:
Secure Digital (SD) memory card•
Secure Digital Input Output (SDIO) card•
Multi • Media Card (MMC)
Memory • Stick
4
IEEE 1394a connector — Connects to high-speed serial multimedia devices, such as digital
Memory Stick PRO•
xD-• Picture Card
Hi Speed-SD•
Hi Density• -SD
video cameras.
5
USB 2.0 connectors (3) — Connects to USB devices, such as a mouse, keyboard, printer,
external drive, or MP3 player.
6
Microphone or line-in connector — Connects to a microphone or an audio cable for input.
7
Headphone or line-out connector — Connects to headphones.
NOTE: To connect to a powered speaker or sound system, use the line out connector on the back
of your computer.
19
Using Your Inspiron One
4
5
3
2
1
Left View Features
20
Using Your Inspiron One
1
Computer stand — Provides stability to the computer and also allows you to adjust the display
to a comfortable viewing angle.
Security cable slot — Attaches a commercially available lock to the computer.
2
3
Optical drive eject button — Opens the optical drive when pressed.
4
Optical drive light — Blinks when you press the optical drive eject button or when the disc is
being read.
5
Optical drive — Plays or records CDs and DVDs. Ensure that you insert the disc with the
printed side facing towards you.
21
Using Your Inspiron One
Using the Optical Drive
CAUTION: Do not press down on the disc tray when you open or close it. Keep the tray closed
when you are not using the drive.
CAUTION: Do not move the computer while playing or recording the disc.
Press the eject button on the optical drive.1.
Pull out the optical drive tray.2.
Place the disc with the printed side facing towards you and snap the disc onto the spindle.3.
Gently push the optical drive tray back into the drive.4.
22
Using Your Inspiron One
23
Using Your Inspiron One
3
1
2
Back View Features
24
Using Your Inspiron One
1
VESA mount cover — Covers the VESA mount screw holes. Remove this cover to mount
your computer on a VESA mount. You can purchase the VESA mount from the Dell website at
www.dell.com.
2
Back panel connectors — Connect USB, audio, and other devices into the appropriate
connectors.
3
Service Tag/Express Service Code — Use this information to identify your computer on
support.dell.com or when you contact technical support.
25
Using Your Inspiron One
1 2 3
4
8 7 6 5
Back Panel Connectors
26
Using Your Inspiron One
Power connector — Connects to the power cable. Appearance of this
1
connector may vary.
2
Parallel connector — Connects to older printers and scanners.
3
Network connector — Connects to a network or a broadband device if you are using
a wired network. The two lights next to the connector indicate status and activity for wired
network connection.
4
PS/2 Mouse connector — Connects to a standard PS/2 mouse.
5
Line-out connector — Connects to a powered speaker or sound system.
6
PS/2 Keyboard connector — Connects to a standard PS/2 keyboard.
7
USB 2.0 connectors (3) — Connects to USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.
8
Serial connector — Connects to older printers and external modems.
27
Using Your Inspiron One
1
2 3
Display Features
28
Using Your Inspiron One
1
Camera activity indicator — Indicates if the camera is on or off.
2
Camera — Built-in camera for video capture, conferencing, and chat.
3
Microphone — Provides high quality sound for video chatting and voice recording.
29
Using Your Inspiron One
Software Features
NOTE: For more information about the
features described in this section, see the
Dell Technology Guide available on your
computer or on the Dell Support website at
support.dell.com.
Productivity and Communication
You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on your
computer.
After connecting to the Internet, you can access
websites, set up an e-mail account, upload and
download files, and perform other related tasks.
30
Entertainment and Multimedia
You can use your computer to watch videos,
play games, create your own CDs, listen to
music and radio stations. Your optical disc
drive may support multiple disc media formats
including CDs and DVDs.
You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to
disc, saved on portable products such as MP3
players and handheld entertainment devices, or
played and viewed directly on connected TVs,
projectors, and home theater equipment.
Using Your Inspiron One
Customizing the Desktop
You can use the customizing options available
in your operating system to change the
appearance, resolution, wallpaper, screensaver,
and so on.
Windows Vista
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.
Windows 7
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Change
the visuals and sounds on your computer
window and learn more about your
customization options.
Customizing Your Energy Settings
You can use the power options in your operating
system to configure the power settings on your
computer. Microsoft® Windows® operating
system installed on your Dell computer provides
the following options:
Windows Vista
Dell Recommended• — This power option
offers full performance when you need it and
saves power during periods of inactivity.
Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.
31
Using Your Inspiron One
High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.
Windows 7
Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.
Balanced (recommended)• — This
power option automatically balances the
performance of your computer by consuming
energy only on capable hardware.
32
Transferring Information to a New
Computer
Windows Vista
NOTE: The following instructions are
applicable to the Windows default view,
so they may not apply if you have changed
the settings on your Dell™ computer to the
Windows Classic view.
Click 1. Start → Control Panel→ System
and Maintenance→ Welcome Center→
Transfer files and settings.
If the User Account Control window appears,
click Continue.
Follow the instructions on the 2. Windows Easy
Transfer wizard.
Using Your Inspiron One
Windows 7
Click 1. Start → Control Panel→ Getting
Started→ Transfer files from another
computer.
Follow the instructions on the 2. Windows Easy
Transfer wizard.
Backing Up Your Data
It is recommended that you periodically back
up files and folders on your computer. To back
up files:
Windows Vista
Click 1. Start → Control Panel→ System
and Maintenance→ Back Up and Restore
Center→ Back up files.
If the User Account Control window appears,
click Continue.
NOTE: Certain editions of Windows
Vista provide an option to back up your
computer.
Follow the instructions on the 2. Back Up Files
wizard.
Windows 7
Click 1. Start → Control Panel→ Back Up
and Restore.
Click 2. Set up backup....
Follow the instructions on the 3. Configure
Backup wizard.
33
Using Your Inspiron One
Dell Dock
The Dell Dock is a group of icons that provides easy access to frequently-used applications, files,
and folders. You can personalize the Dock by:
Adding or removing icons•
Grouping related icons into categories•
Changing the color and location of the Dock•
Changing the behavior of the icons •
Add a Category
Right-click the Dock, click 1. Add→ Category.
The Add/Edit Category window is displayed.
Enter a title for the category in the 2. Title
field.
Select an icon for the category from the 3.
Select an image: box.
Click 4. Save.
Add an Icon
Drag and drop the icon to the Dock or a
category.
34
Remove a Category or Icon
Right-click the category or icon on the 1.
Dock and click Delete shortcut or Delete
category.
Follow the instructions on the screen.2.
Personalize the Dock
Right-click the Dock and click 1. Advanced
Setting....
Choose the desired option to personalize 2.
the Dock.
Solving Problems
INSPIRON
This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 41 or “Contacting Dell” on page 60.
Beep Codes
Your computer might emit a series of beeps
during start-up if the monitor cannot display
errors or problems. This series of beeps, called
a beep code, identifies a problem.
If your computer beeps during start-up, write
down the beep code and contact Dell
(see “Contacting Dell” on page 60).
Series of beeps
(Beep code) Possible Problem
One Possible motherboard
failure - BIOS ROM
checksum failure
Two No RAM detected
Three Possible motherboard
failure - Chipset error
Four RAM read/write failure
Five Real Time Clock failure
Six Video card or chip failure
Seven Processor failure
Eight Display failure
35
Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.
Re-establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 13).
Wired Connections
If the wired network connection is lost — The
cable is loose or damaged.
Check the cable to ensure it is plugged in •
and not damaged.
36
The link integrity and network activity lights on
the integrated network connector lets you verify
that your connection is working and provides
information on the status:
Link integrity light
Green — A good connection exists between •
a 10/100-Mbps network and the computer.
Orange — A good connection exists between •
a 1000-Mbps network and the computer.
Off — The computer is not detecting a •
physical connection to the network.
NOTE: The link integrity light on the network
connector is only for the wired network
connection. The link integrity light does not
provide status for wireless connections.
Network activity light
Blinking yellow — Indicates activity on the •
network.
Off — Indicates no activity on the network.•
Solving Problems
Power Problems
If the power light is off — The computer is in
hibernate mode, turned off, or is not receiving
power. There may also be a problem with the
system board.
Press the power button to resume normal •
operation.
If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
Ensure that the electrical outlet is working •
by testing it with another device, such as a
lamp.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 60).
If the power light is solid white and the
computer is not responding —
Contact Dell (see “Contacting Dell” on page 60).
If the power light is blinking white —
The computer is in sleep state. Press a key on
the keyboard, move the mouse, or press the
power button to resume normal operation.
If the power light is solid amber —
The system board cannot start initialization.
There may be an issue with either the system
board or power supply. For assistance, contact
Dell (see “Contacting Dell” on page 60).
If the power light is blinking amber —
The computer has detected an error during
POST. The light will blink along with the three
BIOS beep codes to indicate the error. For
assistance, contact Dell (see “Contacting Dell”
on page 60).
37
Solving Problems
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:
Power, keyboard, and mouse extension •
cables.
Too many devices connected to a •
power strip.
Multiple power strips connected to the same •
electrical outlet.
38
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. For
assistance, contact Dell
(see “Contacting Dell” on page 60).
Run Dell Diagnostics (see “Dell Diagnostics” •
on page 44).
If you experience other memory problems —
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 44).
Contact Dell (see “Contacting Dell” on •
page 60).
Solving Problems
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding —
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Click the program that is no longer 3.
responding
Click 4. End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes installation
instructions in its documentation or on
the CD.
If the computer stops responding or a solid blue
screen appears —
WARNING: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.
If a program is designed for an earlier
Microsoft® Windows® operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.
39
Solving Problems
Windows Vista
Click 1. Start → Control Panel→
Programs→ Use an older program with this
version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
Windows 7
Click 1. Start .
In the search box, type 2. Use an older
program with this version of
Windows and press <Enter>.
Follow the instructions on the 3. Program
Compatibility wizard.
If you have other software problems —
Write down the error code and problem •
description and contact Dell (see
“Contacting Dell” on page 60).
Back up your files immediately.•
Use a virus-scanning program to check the •
hard drive or CDs.
40
Save and close any open files or programs •
and shut down your computer through the
Start menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and –
configured properly.
Verify that the device drivers do not –
conflict with the program.
If necessary, uninstall and then reinstall –
the program.
Using Support Tools
INSPIRON
Dell Support Center
The Dell Support Center helps you find
the service, support, and system-specific
information you need.
To launch the application, click the icon in the
taskbar.
The Dell Support Center home page displays your
computer’s model number, service tag, express
service code, and service contact information.
The home page also provides links to access:
Self Help (Troubleshooting,
Security, System Performance,
Network/Internet, Backup/
Recovery, and Windows
operating system)
Alerts (technical support alerts
relevant to your computer)
Assistance from Dell (Technical
Support with DellConnect™,
Customer Service, Training and
Tutorials, How-To Help with Dell
on Call, and Online Scan with
PC CheckUp)
About Your System (System
Documentation, Warranty
Information, System Information,
Upgrades & Accessories)
For more information about Dell Support Center
and available support tools, click the Services
tab at support.dell.com.
41
Using Support Tools
System Messages
If your computer has an issue or error, it may display
a System Message that will help you identify the
cause and action needed to resolve the issue.
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology Guide
on your hard drive or on the Dell Support
website at support.dell.com or see
“Contacting Dell” on page 60 for assistance.
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete
the boot routine three consecutive times for
the same error. Contact Dell for assistance (see
“Contacting Dell” on page 60).
42
CMOS checksum error — Possible motherboard
failure or RTC battery low. Contact Dell for
assistance (see “Contacting Dell” on page 60).
CPU fan failure — CPU fan has failed. Contact Dell
for assistance (see “Contacting Dell” on page 60).
Hard-disk drive failure — Possible hard disk
drive failure during POST. Contact Dell for
assistance (see “Contacting Dell” on page 60).
Hard-disk drive read failure — Possible hard disk
drive failure during HDD boot test. Contact Dell for
assistance (see “Contacting Dell” on page 60).
Keyboard failure — Keyboard failure or
loose cable. If reseating the cable does not
solve the problem, replace the keyboard.
No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
Using Support Tools
Enter system setup and ensure that the boot •
sequence information is correct (see the
Dell Technology Guide on the Dell Support
website at support.dell.com).
No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure. Contact Dell for assistance (see
“Contacting Dell” on page 60).
USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both of them.
CAUTION - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may
or may not indicate a potential hard drive
problem — S.M.A.R.T error, possible hard disk
drive failure. Contact Dell for assistance (see
“Contacting Dell” on page 60).
Hardware Troubleshooter
If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start → Help and Support.
Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.
In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.
43
Using Support Tools
Dell Diagnostics
If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 39 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
It is recommended that you print these
procedures before you begin.
NOTE: Dell Diagnostics works only on Dell
computers.
NOTE: The
is optional and may not ship with your
computer.
See the Dell Technology Guide to review your
computer’s configuration information, and
ensure that the device that you want to test
appears in the system setup program and is
active.
Start the Dell Diagnostics from your hard drive
or from the
44
Drivers and Utilities
Drivers and Utilities
disc
disc.
Starting Dell Diagnostics From Your
Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display
a screen image, contact Dell (see
“Contacting Dell” on page 60).
Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.2.
When the DELL3.
immediately. Select Diagnostics from the
boot menu and press <Enter>.
This will invoke the Pre-Boot System
Assessment (PSA) in some computers.
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
™
logo appears, press <F12>
Using Support Tools
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the
and Utilities
disc.
If PSA is invoked:
The PSA starts running tests.a.
If the PSA completes successfully, the b.
following message is displayed: “No
problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended).”
If you are experiencing memory issues, c.
press <y>, else press <n>.
The following message is displayed:
“Booting Dell Diagnostic
Utility Partition. Press any
key to continue.”
Press any key to go to the d. Choose An
Option window.
Drivers
If PSA is not invoked:
Press any key to start the Dell Diagnostics from
the diagnostics utility partition on your hard
drive.
Select the test you want to run.4.
If a problem is encountered during a test, 5.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 60).
NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests are complete, close the test 6.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the 7.
computer, click Exit.
45
Using Support Tools
Starting Dell Diagnostics From the
Drivers and Utilities Disc
Insert the1.
Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.
46
Drivers and Utilities
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
disc.
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.
Select the test you want to run.7.
If a problem is encountered during a test, 8.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 60).
NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests are complete, close the test 9.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and restart the 10.
computer, click Exit.
Remove the11.
Drivers and Utilities
disc.
Using Support Tools
47
Restoring Your Operating System
You can restore your operating system in the
INSPIRON
following ways:
System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.
Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and remove any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.
48
If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using
the Operating System disc also deletes all
data on the hard drive. Use the disc only
if neither System Restore nor Dell Factory
Image Restore did not resolve your operating
system problem.
System Restore
The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.
Restoring Your Operating System
CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.
NOTE: The following instructions are
applicable to the Windows default view,
so they may not apply if you have changed
the settings on your Dell™ computer to the
Windows Classic view.
Starting System Restore
Click 1. Start .
In the search box, type 2. System Restore
and press <Enter>.
NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.
Click 3. Next and remaining prompts on the
screen.
In the event that System Restore did not resolve
the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.
Click 1. Start .
In the search box, type 2. System Restore
and press <Enter>.
Click 3. Undo my last restoration and click
Next.
49
Restoring Your Operating System
Dell Factory Image Restore
CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.
NOTE: Dell Factory Image Restore is not
available if the hard drive is formatted or
partitioned using the Operating System
disc.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.
50
Use Dell Factory Image Restore only as the
last method to restore your operating system.
These option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Factory Image Restore.
Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Advanced Boot Options Window.
NOTE: If you wait too long and the
operating system logo appears, wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
Restoring Your Operating System
Select 2. Repair Your Computer.
The 3. System Recovery Options window
appears.
Select a keyboard layout and click 4. Next.
To access the recovery options, log on as a 5.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.
Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.
NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion
screen appears.
NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.
Select the check box to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.
Click 9. Finish to reboot the system.
51
Restoring Your Operating System
Operating System Reinstallation
Before You Begin
If you are considering reinstalling the Microsoft®
Windows® operating system to correct a
problem with a newly installed driver, first
try using Windows Device Driver Rollback. If
Device Driver Rollback does not resolve the
problem, then use System Restore to return your
operating system to the operating state it was in
before you installed the new device driver. See
“System Restore” on page 48.
CAUTION: Before performing the
installation, back up all data files on your
hard drive. For conventional hard drive
configurations, the hard drive is the first
drive detected by the computer.
52
Use Operating System Reinstallation disc only
as the last method to restore your operating
system.
To reinstall Windows, you need the following
items:
Operating System
• disc
Dell•
Drivers and Utilities
NOTE: The Dell
contains drivers that were installed during
the assembly of the computer. Use the
Dell
Drivers and Utilities
required drivers. Depending on the region
from which you ordered your computer,
or whether you requested the disc, the
Dell
Drivers and Utilities
System
disc may not ship with your
computer.
disc
Drivers and Utilities
disc to load any
disc and
disc
Operating
Restoring Your Operating System
Reinstalling Microsoft Windows
The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.
Save and close any open files and exit any 1.
open programs.
Insert the 2.
Click 3. Exit if the Install Windows message
appears.
Restart the computer.4.
When the DELL logo appears, press <F12> 5.
immediately.
Operating System
disc.
NOTE: If you wait too long and the
operating system logo appears, wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.
53
Getting Help
If you experience a problem with your computer,
INSPIRON
you can complete the following steps to
diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 35 for
information and procedures that pertain to
the problem your computer is experiencing.
See the 2.
Dell Technology Guide
troubleshooting information.
See “Dell Diagnostics” on page 3. 44 for
procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 4.
page 60.
for more
54
Use Dell’s extensive suite of online services 5.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 56 for a more extensive list of Dell
Support online.
If the preceding steps have not resolved the 6.
problem, see “Before You Call” on page 59.
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.
NOTE: Dell’s Express Service Code system
may not be available in all countries.
Getting Help
When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon,
and follow the directions.
NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local Dell
representative for information on availability.
Technical Support and Customer Service
Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.
To contact Dell’s support service, see “Before
You Call” on page 59 and then see the contact
information for your region or go to
support.dell.com.
DellConnect
DellConnect™ is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to www.dell.com/DellConnect.
55
Getting Help
Online Services
You can learn about Dell products and services
on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the
following websites and e-mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
supportapj.dell.com• (Asia Pacific only)
56
Dell Support e-mail addresses
mobile_support@us.dell.com•
support@us.dell.com•
la-techsupport@dell.com• (Latin America and
Caribbean countries only)
apsupport@dell.com• (Asian/Pacific
countries only)
Dell Marketing and Sales e-mail
addresses
apmarketing@dell.com• (Asian/Pacific
countries only)
sales_canada@dell.com• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your
e-mail address as your password.
Getting Help
Automated Order-Status Service
To check on the status of any Dell products that
you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 60.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call for your region,
see “Contacting Dell” on page 60.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 60.
57
Getting Help
Returning Items for Repair Under Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
NOTE: Before you return the product to Dell,
make sure to back up any data on the hard
drive and on any other storage device in the
product. Remove any and all confidential,
proprietary and personal information, as
well as removable media, such as CDs and
PC Cards. Dell is not responsible for any of
your confidential, proprietary or personal
information; lost or corrupted data; or
damaged or lost removable media that may
be included with your return.
58
Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
NOTE: For the telephone number to call
for your region, see “Contacting Dell” on
page 60.
Include a copy of the invoice and a letter 2.
describing the reason for the return.
Include a copy of the Diagnostics Checklist (see 3.
“Diagnostic Checklist” on page 60), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see “Dell Diagnostics” on page 44).
Include any accessories that belong with the 4.
item(s) being returned (power cables, software,
guides, and so on) if the return is for credit.
Getting Help
Pack the equipment to be returned in the 5.
original (or equivalent) packing materials.
NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back of your computer).
Remember to fill out the following Diagnostic
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
59
Getting Help
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
Service Tag (bar code on the back of the •
computer):
Express Service Code:•
Return Material Authorization Number (if •
provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•
60
See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic •
code:
Description of problem and troubleshooting •
procedures you performed:
Contacting Dell
For customers in the United States, call
800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephonebased support and service options. Availability
varies by country and product, and some
services may not be available in your area.
To contact Dell for sales, technical support, or
customer service issues:
Visit 1. support.dell.com.
Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.
Click 3. Contact Us on the left side of the page.
Select the appropriate service or support link 4.
based on your need.
Choose the method of contacting Dell that is 5.
convenient for you.
Getting Help
61
Finding More Information and Resources
If you need to: See:
INSPIRON
reinstall your operating system the Operating System disc
run a diagnostic program for your computer,
reinstall desktop system software, or update
drivers for your computer, and readme files
learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth®, networking, and e-mail
find safety best practices information for your
computer
review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement
62
the
Drivers and Utilities
NOTE: Drivers and documentation updates
can be found on the Dell™ Support website
at support.dell.com.
the Dell Technology Guide installed on your
hard drive
the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance
disc
If you need to: See:
find your Service tag/Express Service Code —
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support
find drivers and downloads
access technical support and product help
check on your order status for new purchases
find solutions and answers to common
questions
locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users
the back of your computer
the Dell™ Support website at
support.dell.com
Finding More Information and Resources
63
Basic Specifications
System Model
INSPIRON
Inspiron One 19
This section provides information that you may
need when setting up, updating drivers for, and
upgrading your computer. For more detailed
specifications, see the
Dell Support website at support.dell.com.
NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start→ Help and Support and select the
option to view information about your
computer.
Service Manual
on the
64
Processor
Intel® Celeron
Intel Celeron Dual-Core
Intel Pentium® Dual-Core
Intel Core™2 Duo
Intel Core2 Quad
Drives and Devices
Drives One 3.5-inch internal
Wireless (optional) LAN 802.11 b/g
Camera 1.3 mega pixel
®
hard-drive, one
tray-load optical drive
Basic Specications
Drives and Devices
Available devices Serial ATA hard drive,
DVD-ROM (optional),
DVD+/- RW (optional),
microphone array,
and 8-in-1 Media Card
Reader
Memory
Type Dual channel
800 MHz DDR2
Minimum 1 GB
Maximum 4 GB
Computer Information
System chipset Intel G41+ICH7
External Connectors
Network adapter RJ45 connector
USB 2.0 Three side-panel and
three back-panel
connectors
Audio Two side-panel
connectors for
microphone/line-in
and headphone/
line-out;
one back-panel
connector for
line-out
IEEE 1394a one side-panel 4-pin
serial connector
65
Basic Specications
Video
Type Intel X4500
Audio
Type Integrated speakers
Display
Type
(active-matrix TFT)
Maximum resolution 1366 x 768
Power
Wattage 130 W
Voltage 100-240 VAC
Backup battery 3-V CR2032 lithium
18.5 inches, 16:9,
WXGA
coin cell
66
Physical
Height 386.39 mm
(15.21 inches)
Width 477.39 mm
(18.79 inches)
Depth 103.98 mm
(4.09 inches)
Weight (approximate) 7.3 kg
(16.1 lb)
Computer Environment
Temperature:
Operating 10°C to 35°C
(50°F to 95°F)
Storage -40°C to 65°C
(-40°F to 149°F)
Relative humidity 10% to 90%
(non-condensing)
Basic Specications
Computer Environment
Maximum vibration:
Operating 0.26 GRMS
random for 2 min
in all operational
orientations
Storage 2.2 GRMS random for
15 mins
Maximum shock:
Operating Half-Sine Pulse:
40G for 2ms with a
change in velocity of
20 in/s (51 cm/s)
Storage Half-Sine Pulse:
40G for 22 ms with a
change in velocity of
240 in/s (609 cm/s)
Computer Environment
Altitude:
Operating -15.2 to 3048 m
(-50 to 10,000 ft)
Storage -15.2 to 10,668 m
(-50 to 35,000 ft)
Airborne containment
level
G2 or lower as
defined by
ISA-S71.04-1985
67
Appendix
Macrovision Product Notice
INSPIRON
This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.
68
Index
INSPIRON
A
airflow, allowing 5
audio 66
B
backups
creating 33
C
calling Dell 59
CDs, playing and creating 30
chipset 65
computer
weights and dimensions 66
computer capabilities 30
computer environment 66
computer information 65
computer, setting up 5
connect(ing)
optional network cable 8
conserving energy 31
Contacting Dell online 60
customer service 55
customizing
your desktop 30
your energy settings 31
D
data, backing up 32
DellConnect 55
Dell Diagnostics 44
Dell Factory Image Restore 48
69
Index
Dell Support Center 41
Dell support website 63
Dell Technology Guide
for futher information 62
Diagnostic Checklist 59
disc drive
supported disc sizes 22
discs
using 22
drivers and downloads 63
drives and devices 64
DVDs, playing and creating 30
E
email addresses
for technical support 56
70
energy
conserving 31
expansion bus 66
F
finding more information 62
front-side connectors 16
FTP login, anonymous 56
H
hard drive activity light 17
hardware problems
diagnosing 43
Hardware Troubleshooter 43
headphone
front connector 19
help
getting assistance and support 54
Index
I
Internet connection 12
ISP
Internet Service Provider 12
L
line-in connector 19
M
media card reader 19
memory
minimum and maximum 65
memory problems
solving 38
Memory Stick reader 19
memory support 65
microphone connector 19
MMC 19
Multi Media Card reader 19
N
network connection
fixing 36
network speed
testing 36
P
physical specifications 66
ports and connectors 65
power button and light 17
power problems, solving 37
power specifications 66
problems, solving 35
processor 64
products
information and purchasing 57
71
Index
R
reinstalling Windows 48
resources, finding more 62
restoring factory image 50
S
setup, before you begin 5
shipping products
for return or repair 58
software features 30
software problems 39
solving problems 35
specifications 64
support email addresses 56
support sites
worldwide 55
System Messages 42
System Restore 48
72
U
USB 2.0
back connectors 27
V
ventilation, ensuring 5
W
warranty returns 58
Windows, reinstalling 48
Windows Vista® 12
Program Compatibility Wizard 39
reinstalling 53
wireless network connection 36
X
xD-Picture Card reader 19
0DTN4TA00
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