Page 1
Dell DR4000 Systems
Owner’s Manual
Regulatory Model E13S Series
Regulatory Type E13S001
Page 2
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerVault™ are trademarks of Dell Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model E13S Series
Regulatory Type E13S001
2012 - 1 Rev. A00
Page 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 14
Back-Panel Features and Indicators
NIC Indicator Codes
NVRAM Card Indicator Codes . . . . . . . . . . . . . . 17
Power Indicator Codes
Diagnostic Lights
System Messages
Warning Messages . . . . . . . . . . . . . . . . . . . 37
Diagnostics Messages
Alert Messages
Other Information You May Need . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . 22
. . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . 12
. . . . . . . . . . 15
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 39
Entering the System Setup Program . . . . . . . . . . . 39
Responding to Error Messages
. . . . . . . . . . . 39
Contents 3
Page 4
Using the System Setup Program
Navigation Keys
. . . . . . . . . . . . . . . . . . . 40
System Setup Options . . . . . . . . . . . . . . . . . . 41
Main Screen
. . . . . . . . . . . . . . . . . . . . 41
Memory Settings Screen . . . . . . . . . . . . . . 43
Processor Settings Screen
Boot Settings Screen
. . . . . . . . . . . . . 43
. . . . . . . . . . . . . . . . 45
Integrated Devices Screen . . . . . . . . . . . . . 45
PCI IRQ Assignments Screen
Serial Communication Screen
. . . . . . . . . . . . 46
. . . . . . . . . . . 47
Power Management Screen . . . . . . . . . . . . 48
System Security Screen
Exit Screen
. . . . . . . . . . . . . . . . . . . . . 50
. . . . . . . . . . . . . . 48
3 Installing System Components . . . . . . . 57
4 Contents
System and Setup Password Features
Using the System Password
Using the Setup Password
Embedded System Management
Baseboard Management Controller Configuration
Entering the BMC Setup Module
iDRAC Configuration Utility
. . . . . . . . . . . . . . . 56
Entering the iDRAC Configuration Utility
. . . . . . . . . . 51
. . . . . . . . . . . . 51
. . . . . . . . . . . . . 53
. . . . . . . . . . . . . 54
. . . 55
. . . . . . . . . . 55
. . . . . . 56
Recommended Tools . . . . . . . . . . . . . . . . . . . 57
Inside the System
Front Bezel
Removing the Front Bezel
Installing the Front Bezel
. . . . . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . . . . . . . . . 59
. . . . . . . . . . . . . . 59
. . . . . . . . . . . . . . 60
Page 5
Opening and Closing the System . . . . . . . . . . . . 60
Opening the System
. . . . . . . . . . . . . . . . 60
Closing the System . . . . . . . . . . . . . . . . . 61
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 62
Removing the Cooling Shroud
. . . . . . . . . . . 62
Installing the Cooling Shroud. . . . . . . . . . . . 63
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 63
Removing a Hard-Drive Blank
. . . . . . . . . . . 63
Installing a Hard-Drive Blank. . . . . . . . . . . . 64
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
. . . . . . . . . 64
. . . . . . . . . 65
Removing a Hard Drive From a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 66
Installing a Hard Drive Into a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 67
Internal Hard Drives . . . . . . . . . . . . . . . . . . . 67
Removing an Internal Hard Drive Bay
. . . . . . . 67
Installing an Internal Hard-Drive Bay . . . . . . . 69
Removing an Internal Hard Drive From the
Internal Hard-Drive Bay . . . . . . . . . . . . . . 69
Installing a Hard Drive Into a Hard-Drive
Bay
. . . . . . . . . . . . . . . . . . . . . . . . . 70
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . . . 71
Removing a Cooling Fan
Installing a Cooling Fan
Power Supplies
. . . . . . . . . . . . . . . . . . . . . 74
Removing a Power Supply
Installing a Power Supply
. . . . . . . . . . . . . . 71
. . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . 74
. . . . . . . . . . . . . 75
Contents 5
Page 6
System Memory . . . . . . . . . . . . . . . . . . . . . 76
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
Removing Memory Modules
. . . . . . . . . . . . . . . . . . . . . . 76
. . . . . . . . . . . . . 77
. . . . . . . . . . . . 78
Installing Memory Modules. . . . . . . . . . . . . 79
Expansion Cards and Expansion-Card Risers . . . . . . 81
Expansion Card Installation Guidelines
. . . . . . . 81
Removing an Expansion Card. . . . . . . . . . . . 82
Removing an Expansion-Card Riser
Installing an Expansion Card
. . . . . . . . 83
. . . . . . . . . . . . 84
Installing an Expansion-Card Riser . . . . . . . . . 86
Integrated Storage Controller Card . . . . . . . . . . . 86
Removing the Storage Controller Card
. . . . . . . 87
Installing the Storage Controller Card . . . . . . . 89
iDRAC6 Express Card . . . . . . . . . . . . . . . . . . 90
Removing an iDRAC6 Express Card
. . . . . . . . . 90
Installing an iDRAC6 Express Card . . . . . . . . . 91
6 Contents
iDRAC6 Enterprise Card
. . . . . . . . . . . . . . . . . 93
Removing an iDRAC6 Enterprise Card
Installing an iDRAC6 Enterprise Card
Processors
System Battery
. . . . . . . . . . . . . . . . . . . . . . . . 95
Removing a Processor
Installing a Processor
. . . . . . . . . . . . . . . . . . . . . 100
. . . . . . . . . . . . . . . 95
. . . . . . . . . . . . . . . . 99
Replacing the System Battery
RAID Battery
. . . . . . . . . . . . . . . . . . . . . . 103
Removing the RAID Battery
Installing the RAID Battery
. . . . . . . 93
. . . . . . . . 94
. . . . . . . . . . 100
. . . . . . . . . . . . 103
. . . . . . . . . . . . 104
Page 7
Control Panel Assembly—LED . . . . . . . . . . . . . 104
Removing the Control-Panel Module–LED
. . . . . 104
Installing the Control-Panel Module–LED . . . . . 106
Front-Panel I/O Module . . . . . . . . . . . . . . . . . 107
Removing the Front-Panel I/O Module
. . . . . . . 107
Installing the Front-Panel I/O Module . . . . . . . 109
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 109
Removing the SAS Backplane
. . . . . . . . . . . 109
Installing the SAS Backplane . . . . . . . . . . . 112
Power Distribution Board . . . . . . . . . . . . . . . . 113
Removing the Power Distribution Board
. . . . . . 113
Installing the Power Distribution Board . . . . . . 115
System Board . . . . . . . . . . . . . . . . . . . . . . 116
Removing the System Board
. . . . . . . . . . . . 116
Installing the System Board . . . . . . . . . . . . 118
4 Troubleshooting Your System . . . . . . . . 121
Safety First—For You and Your System . . . . . . . . . 121
Troubleshooting System Startup Failure . . . . . . . . 121
Troubleshooting External Connections
Troubleshooting the Video Subsystem
. . . . . . . . . 121
. . . . . . . . . 122
Troubleshooting a USB Device . . . . . . . . . . . . . 122
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
. . . . . . . . . . . . . . . . . . 123
Troubleshooting an NVRAM card
. . . . . . . . . . 123
. . . . . . . . . . . . 124
Contents 7
Page 8
Troubleshooting a Wet System. . . . . . . . . . . . . 124
Troubleshooting a Damaged System
Troubleshooting the System Battery
. . . . . . . . . . 126
. . . . . . . . . . 126
Troubleshooting Power Supplies . . . . . . . . . . . 127
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . . . . . . . . 128
. . . . . . 128
Troubleshooting System Memory . . . . . . . . . . . 129
Troubleshooting a Hard Drive
Troubleshooting an Internal Hard Drive
. . . . . . . . . . . . . 131
. . . . . . . . 132
Troubleshooting a Storage Controller . . . . . . . . . 133
Troubleshooting Expansion Cards
Troubleshooting Processors
. . . . . . . . . . . 134
. . . . . . . . . . . . . . 136
5 Running the System Diagnostics . . . . . . 139
Embedded System Diagnostics Features . . . . . . . 139
8 Contents
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
. . . . . 140
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
. . . . . . . . . . . . 140
. . . . . . . . . . . 141
. . . . . . . . . . 141
. . . . . . . . . 141
. . . 139
. . . 140
Page 9
6 Jumpers and Connectors . . . . . . . . . . . 143
System Board Jumpers . . . . . . . . . . . . . . . . . 143
System Board Connectors
Disabling a Forgotten Password . . . . . . . . . . . . 146
. . . . . . . . . . . . . . . . 144
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 149
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 149
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Contents 9
Page 10
10 Contents
Page 11
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 39.
<F10> Enters System Services, which opens the Lifecycle Controller.
The controller allows you to access utilities such as embedded system
diagnostics. For information on Lifecycle Controller or any of the
Lifecycle Controller software components, see the Lifecycle
Controller documentation at support.dell.com/manuals.
<F11> Enters the BIOS Boot Manager, depending on the system’s boot
configuration. See "Using the System Setup Program and
UEFI Boot Manager" on page 39.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) or Integrated
Dell Remote Access Controller (iDRAC) Configuration Utility,
which allows access to the system event log (SEL) and configuration
of remote access to the system. For more information, see the BMC
or iDRAC user documentation at support.dell.com/manual.
<Ctrl><R> Enters the RAID configuration utility. For more information, see the
documentation for your SAS RAID card at support.dell.com/manual.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC at
support.dell.com/manual.
About Your System 11
Page 12
Front-Panel Features and Indicators
2
4
8
5
7
3
1
6
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button,
or Connector
1 LED panel The LED panel has four diagnostic
2Power-on indicator/
power button
Icon Description
indicator lights that display error codes
during system startup. See "Diagnostic
Lights" on page 19.
The power-on indicator lights
when the system power is on.
The power button controls the DC power
supply output to the system. When the
system bezel is installed, the power
button is not accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of memory
installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to perform
a graceful shutdown before power to the
system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
5 seconds.
12 About Your System
Page 13
Item Indicator, Button,
or Connector
3 NMI button Used to troubleshoot software and device
4 System identification
button
5 Hard drive Twelve 3.5 inch hot-swappable SAS
6 System identification
panel
7 USB connector Connects USB devices to the system.
Icon Description
driver errors when using certain operating
systems. This button can be pressed using
the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed, the
blue system status indicator on the back
blinks until one of the buttons is pushed
again.
drives.
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
The port is USB 2.0-compliant.
8 Video connector Connects a monitor to the system.
About Your System 13
Page 14
Hard-Drive Indicator Patterns
1
2
Figure 1-2. Hard-Drive Indicators
1 hard-drive activity indicator
(green)
Drive-Status Indicator Pattern Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
2 hard-drive status indicator
(green and amber)
NOTE: The drive status indicator remains off
until all hard drives are initialized after system
power is applied. Drives are not ready for
insertion or removal during this time.
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
14 About Your System
Page 15
Drive-Status Indicator Pattern Condition
ST
1
3
2
1
2
Gb 2
Gb 1
2
1
3
4
6
9
10
11 12
8
7
5
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, off three
Rebuild aborted
seconds, amber three seconds, and off
three seconds
Back-Panel Features and Indicators
Figure 1-3 shows the controls, indicators, and connectors located on the back
panel of the system.
Figure 1-3. Back-Panel Features and Indicators
Item Indicator, Button, or
Icon Description
Connector
1 Serial connector Connects a serial device to the system.
2 Video connector Connects a VGA display to the system.
3iDRAC6 Enterprise
port
4 VFlash media slot
(optional)
Dedicated management port for the
iDRAC6 Enterprise card.
Connects an external SD memory card
for the iDRAC6 Enterprise card.
5 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-compliant.
6 Ethernet connectors (2) Embedded 10/100/1000 NIC
connectors.
About Your System 15
Page 16
Item Indicator, Button, or
Connector
7PCIe expansion card
slots using riser card
Icon Description
Connects one internal and three
external PCI Express Generation 2
expansion cards.
Slot 1: PCIe x4, half-length, full-height
Slot 2: PCIe x4, full-length, full-height
Slot 3: PCIe x8, half-length, full-height
Slot 4: PCIe x4, internal slot for
integrated card
NOTE: All slots are x8 connectors.
8 System identification
connector
9System status
indicator
10 System identification
button
11 Power supply 2 (PS2) 750 W redundant power supply
12 Power supply 1 (PS1) 750 W redundant power supply
Connects the optional system status
indicator assembly through the
optional cable management arm.
Lights blue during normal
system operation.
Both the systems management software
and the identification buttons located
on the front and back of the system can
cause the indicator to blink blue to
identify a particular system.
Lights amber when the system needs
attention due to a problem.
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed,
the blue system status indicator on the
chassis back blinks until one of the
buttons is pushed again.
16 About Your System
Page 17
NIC Indicator Codes
1
2
Figure 1-4. NIC Indicators
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
Link indicator is green The NIC is connected to a valid network link
Link indicator is amber The NIC is connected to a valid network link
Activity indicator is green Network data is being sent or received.
The NIC is not connected to the network.
at 1000 Mbps.
at 10/100 Mbps.
NVRAM Card Indicator Codes
The NVRAM Card has a surface-mounted LED indicator as well as two LED
indicators on the metal bracket to indicate the status.
NOTE: Ensure that all the LED indicators are off before you remove the NVRAM card.
Table 1-1 describes LED indicators behavior during normal powered
operation of the NVRAM card and Table 1-2 describes LED indicators
behavior in the event of power loss.
Table 1-1. LED States during Normal Powered Operation of NVRAM Card
Green Indicator Amber Indicator Description
Steady Steady Firmware is booting.
NOTE: The LEDs remain in this state
during the data restoration process
Steady Blinking Supercapacitors are charging.
About Your System 17
Page 18
Table 1-1. LED States during Normal Powered Operation of NVRAM Card
Green Indicator Amber Indicator Description
Steady Off Card is activated and operational.
Off Steady Error due to one or more of the following:
•Supercapacitors are not connected.
• Flash module is either not connected or
is not responding.
• POST memory test has failed.
Blinking Off/Steady/Blinking Data activity from host.
Table 1-2. LED States during Power Loss
Green Indicator Amber Indicator Backup Progress
Blinking Off 0 to 25%
Blinking Blinking 25 to 50%
Blinking Steady 50 to 75%
Steady Blinking 75 to 100%
Steady Steady Backup complete.
Power Indicator Codes
The power supplies have an indicator that shows whether power is present or
a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, indicates that a valid AC source is connected
to the power supply, and that the power supply is operational. When the
system is on, it also indicates that the power supply is providing DC power
to the system.
• Amber — Indicates a problem with the power supply.
18 About Your System
Page 19
• Alternating green and amber — When hot-adding a power supply, this
1
indicates that the power supply is mismatched with the other power
supply. Replace the power supply that has the flashing indicator with a
power supply that matches the capacity of the other installed power
supply.
Figure 1-5. Power Supply Status Indicator
1 power supply status
Diagnostic Lights
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-3 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
About Your System 19
Page 20
Table 1-3. Diagnostic Indicator Codes
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
The system is in a normal
operating condition
after POST.
BIOS checksum failure
detected; system is in
recovery mode.
Possible processor failure. See "Troubleshooting Processors"
Memory failure. See "Troubleshooting System
Plug the system into a working
electrical outlet and press the
power button.
Information only.
See "Getting Help" on page 149.
on page 136.
Memory" on page 129.
Possible expansion card
failure.
Possible video failure. See "Getting Help" on page 149.
Hard drive failure. Ensure that the hard drives are
Possible USB failure. See "Troubleshooting a USB
20 About Your System
See "Troubleshooting Expansion
Cards" on page 134.
properly connected. See "Hard
Drives" on page 63 for
information on the drives
installed in your system.
Device" on page 122.
Page 21
Table 1-3. Diagnostic Indicator Codes
Code Causes Corrective Action
No memory modules
detected.
System board failure. See "Getting Help" on page 149.
(continued)
See "Troubleshooting System
Memory" on page 129.
Memory configuration
error.
Possible system board
resource and/or system
board hardware failure.
Possible system resource
configuration error.
Other failure. Ensure that the hard drives are
See "Troubleshooting System
Memory" on page 129.
See "Getting Help" on page 149.
See "Contacting Dell" on
page 149.
properly connected. See
"Troubleshooting a Hard Drive"
on page 131 for the appropriate
drive installed in your system. If
the problem persists, see "Getting
Help" on page 149.
About Your System 21
Page 22
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running or the operating system's
documentation for an explanation of the message and recommended action.
Message Causes Corrective Actions
128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.
Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.
The Advanced ECC option
was enabled in BIOS,
but is no longer valid due to
an unsupported memory
configuration, possibly a
faulty or removed memory
module. The Advanced
ECC setting has
been disabled.
Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode.
Amemory module
may be faulty.
Check other messages for a
faulty memory module.
Reconfigure the memory
modules for Advanced
ECC mode. See "System
Memory" on page 76.
Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module
Installation Guidelines" on
page 76. If the problem
persists,
see "Troubleshooting System
Memory" on page 129.
22 About Your System
Page 23
Message Causes Corrective Actions
Alert! iDRAC6 not
responding.
Rebooting.
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.
The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system reboots.
The iDRAC6 stops
responding.
The iDRAC6 was remotely
reset while system was
booting.
After AC recovery, the
iDRAC6 takes longer than
normal to boot.
The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system still
runs, but without node
interleaving.
Wait for the system
to reboot.
Remove AC power to the
system for 10 seconds and
restart the system.
Ensure that the memory
modules are installed in a
configuration that supports
node interleaving.
Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module
Installation Guidelines" on
page 76. If the problem
persists,
see "Troubleshooting System
Memory" on page 129.
About Your System 23
Page 24
Message Causes Corrective Actions
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.
Alert! System
fatal error
during previous
boot.
BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
The system configuration
of processor(s),
memory modules,
and expansion cards may
not be supported by the
power supplies.
Memory sparing or memory
mirroring was enabled in the
system setup program, but
the current configuration
does not support redundant
memory. A memory module
may be faulty.
An error caused the
system to reboot.
System is in manufacturing
mode.
If any system components
were just upgraded,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
high output power supplies
to use the components.
See "Power Supplies" on
page 74.
Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 129.
Reset the memory setting,
if appropriate. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 39.
Check other system
messages for additional
information for possible
causes.
Reboot to take the system
out of manufacturing mode.
24 About Your System
Page 25
Message Causes Corrective Actions
BIOS Update
Attempt Failed!
Caution!
NVRAM_CLR jumper
is installed on
system board.
Please run SETUP.
CPU set to
minimum
frequency.
CPU x installed
with no memory.
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
The processor speed may be
intentionally set lower for
power conservation.
Memory modules are
required but not installed in
the indicated processor’s
memory slots.
Retry the BIOS update.
If problem persists,
see "Getting Help" on
page 149.
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5).
See Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 39.
If not an intentional setting,
check any other system
messages for possible causes.
Install memory modules for
the processor. See "System
Memory" on page 76.
About Your System 25
Page 26
Message Causes Corrective Actions
CPUs with
different cache
sizes detected.
CPUs with
different core
sizes detected!
System halted.
CPUs with
different
logical
processors
detected! System
halted.
CPUs with
different power
rating detected!
System halted.
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media
is available.
Use the system
setup program to
change the boot
mode as needed.
Decreasing
available
memory.
DIMM
configuration on
each CPU should
match.
Mismatched processors have
been installed in the system.
The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is
non-UEFI.
Faulty or improperly installed
memory modules.
Invalid memory
configuration on a
dual-processor system.
The memory module
configuration for each
processor must be identical.
Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors" on page 95.
Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 39.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 129.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76.
26 About Your System
Page 27
Message Causes Corrective Actions
Embedded NICx and
NICy:
OS NIC=
|DISABLED>
Management
Shared NIC=
<ENABLED
,
<ENABLED
The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set
in management tools.
Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 123.
|DISABLED>.
Error 8602 Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Gate A20 failure. Faulty keyboard controller;
Invalid
configuration
information please run SETUP
program.
Invalid PCIe card
found in the
Internal_Storage
slot!
Keyboard fuse has
failed.
Mouse or keyboard cable is
loose or improperly
connected.
Defective mouse or keyboard. Ensure that the mouse or
faulty system board.
An invalid system
configuration caused a
system to stop responding.
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Overcurrent detected at the
keyboard connector.
Reseat the mouse or
keyboard cable.
keyboard is operational.
See "Troubleshooting a USB
Device" on page 122.
See "Getting Help" on
page 149.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 39.
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"RAID Battery" on page 103.
See "Getting Help" on
page 149.
About Your System 27
Page 28
Message Causes Corrective Actions
Local keyboard
may not work
because all user
accessible USB
ports are
disabled.
If operating
locally, power
cycle the system
and enter system
setup program to
change settings.
Manufacturing
mode detected.
Maximum rank
count exceeded.
The following
DIMM has been
disabled:
Memory
Initialization
Warning: Memory
size may be
reduced.
Memory set to
minimum
frequency.
x
The USB ports are disabled
in the system BIOS.
System is in manufacturing
mode.
Invalid memory
configuration. The system
runs but with the specified
memory module disabled.
Invalid memory
configuration. The system
runs but with less memory
than is physically available.
The memory frequency may
be intentionally set lower for
power conservation.
The current memory
configuration may support
only the minimum frequency.
Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 39.
Reboot to take the system
out of manufacturing mode.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 76.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76.
If not an intentional setting,
check any other system
messages for possible causes.
Ensure that your memory
configuration supports the
higher frequency.
See "General Memory
Module
Installation Guidelines" on
page 76.
28 About Your System
Page 29
Message Causes Corrective Actions
Memory tests
terminated by
keystroke.
MEMTEST lane
failure
detected on
Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.
No boot device
available.
POST memory test was
terminated by pressing the
spacebar.
Invalid memory
configuration. Mismatched
memory modules are
x.
installed.
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
Faulty or missing hard drive,
or hard drive subsystem, or
no bootable USB key
installed.
Information only.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76.
Reconfigure the memory
modules for Memory
Mirroring mode. See
"System Memory" on
page 76.
Use a bootable USB key or
hard drive. If the problem
persists, see
"Troubleshooting a USB
Device" on page 122 and
"Troubleshooting a Hard
Drive" on page 131.
See "Using the System Setup
Program and
UEFI Boot Manager" on
page 39 for information on
setting the order of boot
devices.
About Your System 29
Page 30
Message Causes Corrective Actions
No boot sector on
hard drive.
No timer tick
interrupt.
PCIe Training
Error: Expected
Link Width is
Actual Link Width
y
.
is
Plug & Play
Configuration
Error.
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board. See "Getting Help" on
Faulty or improperly
installed PCIe card in the
specified slot.
x
,
Error encountered in
initializing PCIe device;
faulty system board.
Invalid memory
configuration.
Check the hard drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and
UEFI Boot Manager" on
page 39. If necessary, install
the operating system on your
hard drive. See your
operating system
documentation.
page 149.
Reseat the PCIe card in the
specified slot number.
See "Troubleshooting
Expansion Cards" on
page 134. If the problem
persists, see "Getting Help"
on page 149.
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists,
see "Troubleshooting
Expansion Cards" on
page 134.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76.
30 About Your System
Page 31
Message Causes Corrective Actions
Read fault
Requested sector
not found.
Sector not found.
Seek error.
Seek operation
failed.
Shutdown
failure.
Sparing mode
disabled. For
sparing mode,
matched sets
of three must
be populated
across slots.
The operating system cannot
read from the hard drive or
USB device, the system could
not find a particular sector on
the disk, or the requested
sector is defective.
Faulty hard drive, USB
device, or USB medium.
General system error. See "Getting Help" on
The memory configuration
does not match the setting
in BIOS. The BIOS setting
has been disabled.
Replace the USB medium
and device. Ensure that the
USB cables and SAS
backplane cables are properly
connected.
See "Troubleshooting a USB
Device" on page 122 or
"Troubleshooting a Hard
Drive" on page 131 for the
appropriate drive(s) installed
in your system.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 122 or
"Troubleshooting a Hard
Drive" on page 131 for the
appropriate drive(s) installed
in your system.
page 149.
Reconfigure the memory
modules for Memory
Sparing mode. See "System
Memory" on page 76.
About Your System 31
Page 32
Message Causes Corrective Actions
The amount of
system memory has
changed.
The following
DIMMs should
match
in
geometry:
x,x,...
The following
DIMMs should
match
count:
in rank
x,x,
...
Memory has been added or
removed or a memory
module may be faulty.
Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of
data lanes.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting
System Memory" on
page 129.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76.
The following
DIMMs should
match in size:
x,x,...
The following
DIMMs should
match in size
and geometry:
x,x,...
The following
DIMMs should
match
in size
and rank count:
x,x,...
32 About Your System
Page 33
Message Causes Corrective Actions
Thermal sensor
not detected
on
x.
Time-of-day
clock stopped.
Time-of-day not
set - please run
SETUP program.
Timer chip
counter 2 failed.
TPM
configuration
operation
honored. System
will now reset.
TPM
configuration
operation is
pending. Press
(I) to Ignore
OR (M) to Modify
to allow this
change and reset
the system.
WARNING:
Modifying could
prevent
security.
TPM failure A Trusted Platform Module
A memory module without a
thermal sensor is installed in
the specified memory slot.
Faulty battery or faulty chip. See "Troubleshooting the
Incorrect Time or Date
settings; faulty system
battery.
Faulty system board. See "Getting Help" on
A TPM configuration
command has been entered.
The system reboots and
executes the command.
This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.
(TPM) function has failed.
Replace the memory
module. See "System
Memory" on page 76.
System Battery" on page 126.
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 39. If the problem
persists, replace the system
battery. See "System Battery"
on page 100.
page 149.
Information only.
Enter I or M to proceed.
See "Getting Help" on
page 149.
About Your System 33
Page 34
Message Causes Corrective Actions
Unable to launch
System Services
image. System
halted!
Unexpected
interrupt in
protected mode.
Unsupported CPU
combination
Unsupported CPU
stepping
detected.
Unsupported DIMM
detected. The
following DIMM
has been
disabled:
x
System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.
The iDRAC6 Enterprise card
flash memory or BMC SPI
flash may be corrupted.
Improperly seated memory
modules or faulty
keyboard/mouse
controller chip.
Processor(s) is not supported
by the system.
Invalid memory
configuration. The system
runs but with the specified
memory module disabled.
Restart the system and
update the Lifecycle
Controller repository to the
latest software to restore full
functionality. See the
Lifecycle Controller User
Guide for more information.
Restore the flash memory
using the latest version on
support.dell.com. See the
Integrated Dell Remote
Access Controller 6
(iDRAC6) User Guide for
instructions on performing a
field replacement of the
flash memory.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 129. If the problem
persists, see "Getting Help"
on page 149.
Install a supported processor
or processor combination.
See "Processors" on page 95.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 76.
34 About Your System
Page 35
Message Causes Corrective Actions
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x,x,...
Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in mirror
mode:
Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in 128-bit
advanced ECC
mode:
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
Warning! No micro
code update
loaded for
processor
x,x,x.
x,x,x.
n.
Invalid memory
configuration.
Memory modules are
mismatched in the
specified slots.
The memory configuration
is not optimal for
mirroring mode.
Modules in the
specified slots are unused.
The memory configuration is
not optimal for Advanced
ECC Memory Mode.
Modules in the specified
slots are unused.
A fatal system error
occurred and caused the
system to reboot.
Micro code update failed. Update the BIOS firmware.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76.
Reconfigure the memory for
memory mirroring mode, or
change the memory mode to
Optimized or Sparing in the
BIOS setup screen. See
"System Memory" on
page 76.
Reconfigure the memory for
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 76.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 121 for
any faulty components
specified in the SEL.
See "Getting Help" on
page 149.
About Your System 35
Page 36
Message Causes Corrective Actions
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration
<message>
is:
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
A high output power supply
and an Energy Smart power
supply are installed in the
system at the same time.
Invalid memory
configuration. The system
runs but with reduced
functionality.
If any system components
were just upgraded,
return the system to the
previous configuration. If
the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
the High Output power
supplies to use the
components. See "Power
Supplies" on page 74.
Install two high output
or two Energy Smart power
supplies in the system.
You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 127.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 76. If the
problem persists,
see "Troubleshooting System
Memory" on page 129.
36 About Your System
Page 37
Message Causes Corrective Actions
Write fault.
Write fault on
selected drive.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
Glossary on support.dell.com/manuals.
Faulty USB device, USB
medium, hard drive, or hard
drive subsystem.
Replace the USB medium or
device. Ensure that the USB
and SAS backplane cables
are properly connected.
See "Troubleshooting a USB
Device" on page 122
and "Troubleshooting a Hard
Drive" on page 131.
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format
a hard drive, a message warns you that you may lose all data on the hard drive.
Warning messages usually interrupt the task and require you to respond
by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the
operating system. For more information, see the documentation that
accompanied the application or operating system.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the Embedded System Diagnostics" on
page 140 for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system.
Alert messages include information, status, warning, and failure messages
for drive, temperature, fan, and power conditions. For more information,
see the systems management software documentation.
About Your System 37
Page 38
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
• The rack documentation included with your rack solution describes how to
install your system into a rack.
•The
• Any media that ships with your system that provides documentation and
Getting Started Guide
setting up your system, and technical specifications.
tools for configuring and managing your system, including those
pertaining to the operating system, system management software,
system updates, and system components that you purchased
with your system.
NOTE: Always check for updates on support.dell.com/manuals and read the
updates first because they often supersede information in other documents.
provides an overview of system features,
38 About Your System
Page 39
2
Using the System Setup Program and UEFI Boot Manager
The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage system security
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> after you see the following message:
<F2> = System Setup
NOTE: The system does not respond until the USB keyboard is active.
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 22 for an explanation of the message
and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to
display a message that the system memory size has changed the first time you
start your system.
Using the System Setup Program and UEFI Boot Manager 39
Page 40
Using the System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
<Enter>, <Spacebar>, <+>,
<
–>, left and right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
40 Using the System Setup Program and UEFI Boot Manager
Page 41
System Setup Options
Main Screen
Figure 2-1. Main System Setup Program Screen
NOTE: The options for the System Setup program change based on the
system configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option Description
System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See "Memory
Settings Screen" on page 43.
Processor Settings Displays information related to processors (speed, cache size,
and so on). See "Processor Settings Screen" on page 43.
Using the System Setup Program and UEFI Boot Manager 41
Page 42
Option Description
Boot Settings See "Boot Settings Screen" on page 45.
Integrated Devices See "Integrated Devices Screen" on page 45.
PCI IRQ
Assignment
Serial
Communication
(Off default)
Power
Management
System Security Displays a screen to configure the system password and setup
Keyboard
NumLock
(On default)
Report Keyboard
Errors
(Report default)
F1/F2 Prompt on
Error (Enabled
default)
Displays a screen to change the IRQ assigned to each of the
integrated devices on the PCI bus, and any installed expansion
card that requires an IRQ.
See "Serial Communication Screen" on page 47.
Enables you to manage power usage of the processor, fans, and
memory modules with preconfigured or customized settings.
See "Power Management Screen" on page 48.
password features. See "System Security Screen" on page 48,
"Using the System Password" on page 51, and "Using the Setup
Password" on page 53 for more information.
Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).
Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard itself if
a keyboard is attached to the system.
Enables the system to halt on errors during POST, which allows
the user to observe events that may scroll by unnoticed during
normal POST. Press F1 to continue or F2 to enter the System
Setup program.
CAUTION: When setting this option to Disabled, the system
does not halt if an error occurs during POST. Any critical
errors is displayed and logged in the system event log.
42 Using the System Setup Program and UEFI Boot Manager
Page 43
Memory Settings Screen
Option Description
System Memory Size Displays the system memory size.
System Memory Type Displays the system memory type.
System Memory Speed Displays the system memory speed.
Video Memory Displays the video memory size.
System Memory Testing
(Enabled default)
Memory Operating Mode This field displays the type of memory operation if a
Node Interleaving
(Disabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory" on page 76.
NOTE: The Spare Mode option may not be present
on all systems.
If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
Architecture (NUMA) (asymmetric) memory
configurations.
NOTE: The Node Interleaving field must be set to Disabled
when using Mirror mode.
Processor Settings Screen
Option Description
64-bit Specifies if the processor(s) support 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Using the System Setup Program and UEFI Boot Manager 43
Page 44
Option Description
Logical Processor
(Enabled default)
Virtualization Technology
(Disabled default)
Each processor core supports up to two logical
processors. If this field is set to Enabled, the BIOS
reports both logical processors. If set to Disabled,
only one logical processor is monitored by the BIOS.
Enables or disables virtualization software to use the
virtualization technology incorporated in the processor.
NOTE: Disable this feature if your system will not be
running virtualization software.
Adjacent Cache Line
Prefetch
(Enabled default)
Hardware Prefetcher
(Enabled default)
Execute Disable
(Enabled default)
Number of Cores per
Processor
(All default)
Tu r bo Mo de
(Enabled default)
C States
(Enabled default)
Processor 1 Family -ModelStepping
Processor 2 Family -ModelStepping
Enables or disables high utilization of sequential
memory access.
NOTE: Disable this option for applications that require
high utilization of random memory access.
Enables or disables the hardware prefetcher.
Enables or disables Execute Disable Memory Protection
Te ch n ol og y.
If set to All, the maximum number of cores in each
processor is enabled.
Enables or disables Tu r bo Mo de if Turbo Boost
technology is supported by the processor(s).
When set to Enabled, the processor(s) can operate in all
available power states.
Displays the family, model, and stepping of the selected
processor.
Displays the family, model, and stepping of the
selected processor.
44 Using the System Setup Program and UEFI Boot Manager
Page 45
Boot Settings Screen
Option Description
Boot Mode
(BIOS default)
Boot Sequence This field indicates to the system, the location of the
Hard-Disk Drive
Sequence
USB Flash Drive
Emulation Type
(Auto default)
Boot Sequence Retry
(Disabled default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
Setting this field to BIOS allows compatibility with nonUEFI operating systems.
operating system files needed for startup.
Determines the order in which the BIOS attempts to
boot from hard drives in the system during system
startup.
Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Auto automatically chooses an emulation type.
If this field is enabled and the system has failed to boot,
the system reattempts to boot after 30 seconds.
Integrated Devices Screen
Option Description
Integrated SAS
Controller
(Enabled default)
User Accessible USB
Ports
(All Ports On default)
Internal USB Port 1
(On default)
Internal USB Port 2
(On default)
Embedded NIC1 and
NIC2
(Enabled default)
Enables or disables the integrated storage controller.
Enables or disables the user-accessible USB ports. Options
are All Ports On, Only Back Ports On, and All Ports Off.
Enables or disables the internal USB port.
Enables or disables the internal USB port.
Enables or disables the OS interface of the two embedded
NICs. (The NICs may also be accessed through the
system’s management controller.)
Using the System Setup Program and UEFI Boot Manager 45
Page 46
Option Description
Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)
MAC Address Displays the MAC address for the NIC.
OS Watchdog Timer
(Disabled default)
Enables or disables the embedded NICs. Options are
Enabled, Enabled with PXE, and Enabled with iSCSI
Boot. PXE support allows the system to boot from the
network.
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed
to initialize the timer. When Disabled, the timer is
not initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b specification.
I/OAT DMA Engine
(Disabled default)
Embedded Video
Controller
(Enabled default)
Enables or disables the I/O acceleration technology
(I/OAT). This feature should only be enabled if the
hardware and software support I/OAT.
Displays the total amount of video memory available in
the embedded video controller.
PCI IRQ Assignments Screen
Option Description
Embedded X-treme PCI
Adapter
Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
46 Using the System Setup Program and UEFI Boot Manager
Page 47
Serial Communication Screen
Option Description
Serial Communication
(On without Console
Redirection default)
Serial Port Address
(Serial Device 1=COM1,
Serial Device 2=COM2
default)
External Serial Connector
(Serial Device1 default)
Failsafe Baud Rate
(115200 default)
Remote Terminal Type
(VT100/VT220 default)
Redirection After Boot
(Enabled default)
Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Specifies whether Serial Device 1, Serial Device 2,
or Remote Access Device has access to the
external serial connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL,
configure the same port address for console redirection
and the serial device.
Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.
Sets the remote console terminal type, either
VT100/VT220 or ANSI.
Enables or disables BIOS console redirection when the
operating system is loaded.
Using the System Setup Program and UEFI Boot Manager 47
Page 48
Power Management Screen
Option Description
Power
Management
(Active Power
Controller
default)
CPU Power and
Perfor mance
Management
Fan Power and
Perfor mance
Management
Memory Power
and Performance
Management
Options are OS Control, Active Power Controller, Custom,
or Maximum Performance. For all but the Custom setting, the
BIOS pre-configures the power settings on this screen as follows:
•
OS Control
Minimum Power
Performance
information is passed from the system BIOS to the operating
system for control. The operating system sets the processor
performance based on processor utilization.
Active Power Controller
•
the fan power to
Maximum Performance
performance based on processor utilization.
Maximum Performance
•
Performance
Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.
Options are Maximum Performance or Minimum Power.
Options are Maximum Performance, a specified frequency, or
Minimum Power.
sets the CPU power to
, and the memory power to
. In this setting, all processor performance
sets the CPU power to
Minimum Power
. The BIOS sets the processor
sets all fields to
.
OS DBPM
, and the memory power to
, the fan power to
Maximum
System DBPM
Maximum
,
System Security Screen
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: For more information, see "Using the System
Password" on page 51.
48 Using the System Setup Program and UEFI Boot Manager
Page 49
Option Description
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: For more information, see "Using the System
Password" on page 51.
Password Status
(Unlocked default)
TPM Security
(Off default)
TPM Activation
(No Change default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
For more information, see "Using the System Password"
on page 51.
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set
to Off.
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the
TPM keys prior to enabling this option.
When set to Ye s, all TPM contents are cleared.
NOTE: This field is read-only when TPM Security
is set to Off.
Using the System Setup Program and UEFI Boot Manager 49
Page 50
Option Description
Power Button
(Enabled default)
NMI Button
(Disabled default)
If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on
system power.
CAUTION: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system's documentation. Pressing this
button halts the operating system and displays a
diagnostic screen.
ACPI-compliant operating system, the
Enables or disables the NMI feature.
AC Power Recovery
(Last default)
AC Power Recovery Delay
(Immediate default)
User Defined Delay Determines the user defined AC Recovery Delay.
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
Determines when the system restarts after power is
restored. Options are Immediate (no delay),
Random (between 30 to 240 seconds for Integrated Dell
Remote Access Controller (iDRAC), or 45 to 240 seconds
for BMC), or User Defined.
Exit Screen
Press <Esc> to exit the System Setup program. The Exit screen appears:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
50 Using the System Setup Program and UEFI Boot Manager
Page 51
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on
page 146.
Your system is shipped without the system password feature enabled in BIOS.
CAUTION: The password features provide a basic level of security for the data on
your system. Anyone can access the data stored on your system if the system is
running and unattended.
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled.
If Password Status is Unlocked, you can change the system password.
If Locked, you cannot change the system password. Disabling the password
jumper on the system board sets System Password to Disabled, and you
cannot change or enter a new system password.
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:
1
Veri fy t ha t
2
Highlight the
3
Type your new system password.
You can use up to 32 characters in your password.
Password Status
System Password
is
Unlocked
.
option and press <Enter>.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> before you complete step 5.
Using the System Setup Program and UEFI Boot Manager 51
Page 52
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
System Password
changes to
Enabled
. Exit the System Setup program and
begin using your system.
6
Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 53), the system accepts your setup password as an alternate system
password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Enter>.
To disable the password security:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Ctrl><Enter>.
When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be shut down manually
using the power button.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
52 Using the System Setup Program and UEFI Boot Manager
Page 53
Disabling the System Password
If the system password is already set, you can disable it by typing the password
during POST and pressing <Ctrl><Enter> or you can enter the system
setup and press <Enter> twice when you are in the system password menu.
Changing an Existing System Password
1
Enter the System Setup program by pressing <F2> during POST.
2
Select the
3
Verify that the
4
Type the new system password in the two password fields.
The
System Security
Password Status
System Password
screen.
is
Unlocked
field changes to
.
Not Enabled
if the password was
deleted.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and
verify the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled.
The next time you enter the System Setup program, the system prompts you
for the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Using the System Setup Program and UEFI Boot Manager 53
Page 54
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Sta tus option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight
Setup Password
, press <Enter> to access the setup password
System Security
.
window. Press <Enter> twice to clear the existing setup password.
The setting changes to
3
If you want to assign a new setup password, perform the steps in "Assigning
Not Enabled
.
a Setup Password" on page 53.
Embedded System Management
The Lifecycle Controller is an embedded utility that enables systems
management tasks from an embedded environment throughout the server’s
lifecycle.
The controller can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features
provided by the controller.
On systems with Baseboard Management Controller (BMC), the Lifecycle
Controller supports
processors, physical disks, and other peripherals
NOTE: The Baseboard Management Controller (BMC) utility is replaced by the
iDRAC6 utility.
running diagnostics to validate the memory, I/O devices,
.\
54 Using the System Setup Program and UEFI Boot Manager
Page 55
The iDRAC6 Express provides the following additional features in a remote
environment:
• Downloading and applying firmware updates
• Configuring hardware and firmware
For more information about setting up the controller and configuring
hardware and firmware, see the
Lifecycle Controller User Guide at
support.dell.com/manuals.
NOTE: To reinstall and deploy the operating system, use the Recovery Manager
solution available for download at support.dell.com.
Baseboard Management Controller Configuration
NOTE: The Baseboard Management Controller (BMC) utility is replaced by the
iDRAC6 utility.
The BMC enables configuring, monitoring, and recovery of systems remotely.
BMC provides the following features:
• Uses the system’s integrated NIC
• Enables fault logging and SNMP alerting
• Provides access to system event log and sensor status
• Allows control of system functions including power on and off
• Functions independently of the system’s power state or the system’s
operating system
• Provides text console redirection for system setup, text-based utilities,
and operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Using the System Setup Program and UEFI Boot Manager 55
Page 56
Entering the BMC Setup Module
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system
and try again.
Ctrl><E
> when prompted after POST.
Ctrl><E
>,
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server. The iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network (LAN)
through the dedicated iDRAC6 Enterprise card port or the
embedded NICs.
• Enable or disable IPMI over LAN.
• Enable a LAN Platform Event Trap (PET) destination.
• Attach or detach the Virtual Media devices.
• Change the administrative username and password and
manage user privileges.
• View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, restart your system and try again.
56 Using the System Setup Program and UEFI Boot Manager
Ctrl><E
> when prompted during POST.
Ctrl><E
>,
Page 57
Installing System Components
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• T10 Torx screwdriver
• Wrist grounding strap
Inside the System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the product.
3
Installing System Components 57
Page 58
Figure 3-1. Inside the System
5
4
8
9
10
7
1
3
6
2
1 cooling fan 2 internal hard drives (2)
3 expansion-card riser 4 power supply bays (2)
5 cooling shroud 6 heat sink/processor (2)
7 memory modules (8) 8 system cooling fans (4)
9 SAS backplane 10 hard drives (12)
58 Installing System Components
Page 59
Front Bezel
3
2
1
4
Removing the Front Bezel
1
Using the system key, unlock the bezel.
2
Lift the release latch next to the key lock.
3
Rotate the left end of the bezel away from the front panel.
4
Unhook the right end of the bezel and pull the bezel away from
the system.
Figure 3-2. Removing and Installing the Front Bezel
1 release latch 2 keylock
3 bezel 4 hinge tab
Installing System Components 59
Page 60
Installing the Front Bezel
1
Hook the right end of the bezel onto the chassis.
2
Fit the free end of the bezel onto the system.
3
Secure the bezel with the keylock. See Figure 3-2.
Opening and Closing the System
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Opening the System
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Rotate the latch release lock on the system cover counter clockwise to the
unlocked position. See Figure 3-3.
3
Lift the latch on top of the system and slide the cover back.
4
Grasp the cover on both sides and lift the cover away from the system. See
Figure 3-3.
60 Installing System Components
Page 61
Figure 3-3. Opening and Closing the System
1
2
1 system cover latch 2 latch release lock
Closing the System
1
Lift the latch on the system cover.
2
Place the cover onto the chassis and offset it slightly back so that the two
hooks on the back edge of the cover fit the corresponding tabs on the back
edge of the chassis. See Figure 3-3.
3
Slide the cover towards the front of the chassis and press down the latch.
4
Rotate the latch release lock in the clockwise direction to secure the cover.
5
Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
Installing System Components 61
Page 62
Cooling Shroud
2
1
A cooling shroud directs airflow from the cooling fans over the system
processor(s) and memory module(s).
Removing the Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Open the system. See "Opening the System" on page 60.
2
Grasp and gently lift the shroud up and away from the system board.
See Figure 3-4.
Figure 3-4. Removing and Installing the Cooling Shroud
1 numbered fan bays 2 cooling shroud
62 Installing System Components
Page 63
Installing the Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Align the shroud using the center of the numbered fan bays as a guide.
2
Press the cooling shroud down into the chassis.
3
Close the system. See "Closing the System" on page 61.
4
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Hard Drives
Your system supports up to twelve 3.5" SAS hard drives in 3.5" hot-swap hard
drive carriers. The hard drives are front-mounted and connected to a SAS
backplane through hard-drive carriers. SeeFigure3-1.
Removing a Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1 If applicable, remove the front bezel. See
page 59.
2 Grasp the front of the hard-drive blank, press the release lever on
the right side, and slide the blank out until it is free of the drive bay.
SeeFigure3-5.
"Removing the Front Bezel" on
Installing System Components 63
Page 64
Figure 3-5. Removing or Installing a Hard-Drive Blank
1
2
1 hard-drive blank 2 release lever
Installing a Hard-Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place. See Figure 3-5.
Removing a Hot-Swap Hard Drive
1 If applicable, remove the front bezel. See
page 59.
2
Using the RAID management software, prepare the drive for removal.
until the hard-drive indicators on the drive carrier signal that the drive can
be removed safely. See
"Hard-Drive Indicator Patterns" on page 14
If the drive has been online, the green
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.
"Removing the Front Bezel" on
.
activity/
fault indicator flashes as
Wai t
3 Press the release button and open the drive carrier release handle to
release the drive. See Figure 3-6.
4
Slide the hard drive out of the drive bay.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have hard-drive blanks installed.
5
Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive
Blank" on page 64.
64 Installing System Components
Page 65
Figure 3-6. Removing and Installing a Hot-Swap Hard Drive
1
2
1 release button 2 hard-drive carrier handle
Installing a Hot-Swap Hard Drive
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system
supports hot-swap drive installation. See the documentation supplied
with the operating system.
1
If applicable, remove the front bezel. See "Removing the Front Bezel" on
page 59.
2
If present, remove the drive blank. See "Removing a Hard-Drive
Blank" on page 63.
3
Press the button on the front of the drive carrier.
Installing System Components 65
Page 66
4 With the lever on the hard drive carrier open, slide the hard drive into
2
1
3
4
the drive bay until the carrier contacts the backplane. See
5 Close the handle to lock the drive in place.
Figure 3-6.
Removing a Hard Drive From a Hard-Drive Carrier
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-7.
Figure 3-7. Installing a Hot-Swap Hard Drive Into a Hard-Drive Carrier
1 hard drive 2 SAS indicator
3 drive carrier 4 screws (4)
66 Installing System Components
Page 67
Installing a Hard Drive Into a Hard-Drive Carrier
1
Insert the hard drive into the hard-drive carrier with the connector end of
the drive at the back. See Figure 3-7.
2
Align the holes on the hard drive with the holes on the hard-drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3
Attach the four screws to secure the hard drive to the hard-drive carrier.
Internal Hard Drives
Your system supports two cabled 2.5" SAS internal hard drives. Internal hard
drives are connected to the SAS backplane. The operating system is installed
on the internal hard drives in a RAID 1 configuration. For information on
RAID configuration, see the RAID documentation at
support.dell.com/manuals.
Removing an Internal Hard Drive Bay
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
Open the system. See "Opening the System" on page 60.
3
Lift the latch on your internal hard-drive bay and lift it out of the system.
See Figure 3-8.
Installing System Components 67
Page 68
Figure 3-8. Removing and Installing an Internal Hard-Drive Bay
2
3
1
4
1 internal hard drives (2) 2 release latch
3 internal hard-drive bay 4 support bracket
68 Installing System Components
Page 69
Installing an Internal Hard-Drive Bay
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
Open the system. See "Opening the System" on page 60.
3
Lift the latch on your internal hard-drive bay and align the bay on the
support bracket.
4
Rotate the latch to lock.
Removing an Internal Hard Drive From the Internal Hard-Drive Bay
Remove the screws on the sides of the internal hard-drive bay and slide out
the hard drive. See Figure 3-9.
Installing System Components 69
Page 70
Figure 3-9. Removing and Installing an Internal Hard Drive From the Internal
3
1
2
4
Hard-Drive Bay
1 internal hard drive bay 2 release latch
3 screws (4)
* 4 internal hard drive
*Screws are supplied along with the hard drives ordered from Dell.
Installing a Hard Drive Into a Hard-Drive Bay
1
Insert the hard drive into the internal hard-drive bay with the connector
end of the drive at the back, until it is flush with the back of the hard-drive
bay. See Figure 3-9.
2
Attach the four screws to secure the hard drive to the hard-drive bracket.
70 Installing System Components
Page 71
Cooling Fans
Your system contains four dual-motor cooling fans. These provide cooling
for the processor, PCI cards, and memory modules. Your system also contains
one single-motor fan to provide cooling for the power supplies.
NOTE: Hot-swap removal or installation of the cooling fans is not supported.
NOTE: In the event of a problem with a particular fan, the fan number is referenced
by the system’s management software, allowing you to easily identify and replace
the proper fan by noting the fan numbers on the fan assembly.
Removing a Cooling Fan
WARNING: The cooling fan can continue to spin for some time after the system
has been powered down. Allow time for the fan to stop spinning before removing
it from the system.
WARNING: Do not attempt to operate the system without the cooling fans.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
If applicable, remove the cooling shroud. See "Removing the Cooling
Shroud" on page 62.
4
Disconnect the fan’s power cable from the system board. See Figure 3-10.
NOTE: To remove fans 3 and 4, remove the storage controller card first.
See "Removing the Storage Controller Card" on page 87.
NOTE: To remove fan 5, remove the internal hard drive bay and carrier. See
"Removing an Internal Hard Drive Bay" on page 67.
5
Press the release tab while grasping the ends of the fan and lift the fan
straight up from the fan bracket. See Figure 3-10.
Installing System Components 71
Page 72
Figure 3-10. Removing and Installing a Fan
1
2
3
1 fans (5) 2 release tab
3 fan power cable
72 Installing System Components
Page 73
Installing a Cooling Fan
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Align the fan module so that the side with the power cable faces toward
the back of the system.
2
Slide the fan module into the fan assembly until the fan is fully seated.
See Figure 3-10.
3
Connect the fan’s power cable to the power connector on the system
board.
4
Replace the internal hard-drive carrier and bay. See "Installing an Internal
Hard-Drive Bay" on page 69.
5
Route the power cable through the guides on the chassis.
6
Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 63.
7
Close the system. See "Closing the System" on page 61.
8
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Installing System Components 73
Page 74
Power Supplies
Your system supports two 750 W redundant power supply modules.
NOTE: The maximum output power (shown in Watts) is listed on the
power supply label.
Two power supplies are installed and the second power supply provides
hot-swappable, power redundancy. In redundant mode, the system
distributes the power load across both power supplies to maximize efficiency.
When a power supply is removed with the system powered on, the full power
load is picked up by the remaining power supply.
NOTE: The system needs to run on both power supplies always, except when you
replace a power supply module.
Removing a Power Supply
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: The system requires one power supply to operate the system normally.
Remove and replace only one power supply at a time in a system that is powered
on.
1
Disconnect the power cable from the power source.
2
Disconnect the power cable from the power supply and remove the system
cables from the Velcro straps.
NOTE: You may have to unlatch and lift the optional cable management arm if
it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.
3
Press the lever release latch and slide the power supply out of the chassis.
See Figure 3-11.
74 Installing System Components
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Figure 3-11. Removing and Installing a Power Supply
1
3
2
4
1 power supply 2 power supply handle
3 velcro strap 4 release latch
Installing a Power Supply
1
Verify that both power supplies are of the same type and have the same
maximum output power.
2
Slide the new power supply into the chassis until the power supply is
fully seated and the release latch snaps into place. See Figure 3-11.
NOTE: If you unlatched the cable management arm in step 2 of the previous
procedure, relatch it. For information about the cable management arm,
see the system’s rack documentation.
3
Connect the power cable to the power supply and plug the cable into a
power outlet.
CAUTION: When connecting the power cable, secure the cable with the Velcro
strap.
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a
system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly (see Figure 1-5).
Installing System Components 75
Page 76
System Memory
Your system supports up to eight dual-rank registered DIMMs (RDIMMs)of
1067 MHz or 1333 MHz.
The system contains eight memory sockets split into two sets of four sockets,
one set per processor. Each four-socket set is organized into three channels.
Two DIMMs for channel 0 and a single DIMM for channel 1 and 2. The first
socket of each channel is marked with white release levers.
Dual-rank RDIMMs of size 4 GB are supported for a total of 32 GB.
General Memory Module Installation Guidelines
To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.
NOTE: Memory configurations that fail to observe these guidelines can prevent
your system from starting and producing any video output.
• RDIMMs and UDIMMs cannot be mixed.
• Except for memory channels that are unused, all populated memory
channels must have identical configurations.
• The memory configuration for each processor must be identical.
• Memory modules of different sizes can be mixed in A1-A4 or B1-B4
(for example, 2 GB and 4 GB), but all populated channels must have
identical configurations.
• For Optimizer Mode, memory modules are installed in the numeric order
of the sockets beginning with A1 or B1.
• For Memory Mirroring or Advanced ECC Mode, the channel furthest from
the processor is unused and memory modules are installed beginning with
channel A1 or B1 and proceeding with channel A2 or B2.
• Advanced ECC Mode requires memory modules that use x4 or x8 DRAM
device widths.
76 Installing System Components
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• The memory speed of each channel depends on the
memory configuration:
– For single or dual-rank memory modules:
• One memory module per channel supports up to 1333 MHz.
• Two memory modules per channel supports up to 1067 MHz.
– For quad-rank memory modules:
• One memory module per channel supports up to 1067 MHz.
• Two memory modules per channel are limited to 800 MHz,
regardless of memory module speed.
• If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets
with the white release levers.
• If memory modules with different speeds are installed, they operate at the
speed of the slowest installed memory module(s).
Mode-Specific Guidelines
Three memory channels are allocated to each processor. The number of
channels used and the allowable configurations depend on the memory mode
selected.
Advanced ECC (Lockstep) Mode Support
In this configuration, the two channels closest to the processor are combined
to form one 128-bit channel. This mode supports Single Device Data
Correction (SDDC) for both x4- and x8-based memory modules. Memory
modules must be identical in size, speed, and technology in
corresponding slots.
Memory Mirroring Support
The system supports memory mirroring if identical memory modules are
installed in the two channels closest to the processor (memory should not be
installed in the farthest channel). Mirroring must be enabled in the System
Setup program. In a mirrored configuration, the total available system
memory is one-half of the total installed physical memory.
Installing System Components 77
Page 78
Optimizer (Independent Channel) Mode
In this mode, all three channels are populated with identical memory
modules. This mode permits a larger total memory capacity but does not
support SDDC with x8-based memory modules.
A minimal single-channel configuration of one 1 GB memory module per
processor is also supported in this mode.
Table 3-1 shows a sample memory configuration that follows the appropriate
memory guidelines stated in this section.
Table 3-1. RDIMM Dual-Rank Memory Configuration (Per Processor)
Memory
Memory
Memory
Mode
Optimizer 4 GB XXXX 16 all 32 all
Module
Size
Sockets
4123Physical
Single Processor Dual Processor
Memory
(GB)
Available
Memory
(GB)
Physical
Memory
(GB)
Available
Memory
(GB)
Removing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
4
Locate the memory module sockets. See Figure 6-1.
78 Installing System Components
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5
Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure 3-12.
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
6
Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 63.
7
Close the system. See "Closing the System" on page 61.
8
Reconnect the system and peripherals to their power sources, and turn
them on.
Installing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
4
Locate the memory module sockets. See Figure 6-1.
5
Press the ejectors on the memory module socket down and out to allow the
memory module to be inserted into the socket. See Figure 3-12.
6
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
Installing System Components 79
Page 80
Figure 3-12. Removing and Installing a Memory Module
2
1
3
1 memory module 2 memory module socket ejectors (2)
3 alignment key
7
Align the memory module's edge connector with the alignment key of the
memory module socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to
install the memory module in the socket in only one way.
8
Press down on the memory module with your thumbs to lock the memory
module into the socket.
When the memory module is properly seated in the socket, the ejectors on
the memory module socket snap in place.
9
Repeat step 5 through step 8 of this procedure to install the remaining
memory modules.
10
Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 63.
11
Close the system. See "Closing the System" on page 61.
12
Start up the system, press <F2> to enter the System Setup program,
and check the
System Memory
settings on the main System Setup screen.
80 Installing System Components
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The system should have already changed the value to reflect the newly
installed memory.
13
If the value is incorrect, one or more of the memory modules may not be
installed properly. Repeat step 2 through step 12 of this procedure, to
ensure that the memory modules are firmly seated in their sockets.
14
Run the system memory test in the system diagnostics. See "Running the
Embedded System Diagnostics" on page 140.
Expansion Cards and Expansion-Card Risers
Your system supports up to four PCI Express
in connectors on an
Your system has an expansion-card riser 1 that provides three x4 Gen2 PCIe
expansion-card slots and one x8 Gen2 PCIe expansion-card slot.
CAUTION: Expansion cards can only be installed in the slots on the
expansion-card riser. Do not attempt to install expansion cards directly into
the riser connector on the system board.
expansion-card riser.
(PCIe) expansion cards installed
Expansion Card Installation Guidelines
• The expansion-card slots support full-height, half-length cards.
• The expansion-card slots are hot-swappable.
• PCI Express Generation 2 expansion cards are supported in all the slots.
• All the slots are x8 connectors.
CAUTION: To ensure proper cooling, only one of the two expansion cards
can have a power consumption of greater than 15 W (up to 25 W maximum),
not including the integrated storage controller.
• Table 3-2 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.
Installing System Components 81
Page 82
Table 3-2. Expansion-Card Installation Priority for Riser 1
Card
Priority Card Type
1 PERC H800 3 1 Y
2 8 GB NVRAM card 21Y
3 10 GB NIC 11Y
4 All other NICs 11N
Slot
Priority
Max
Allowed
25 W
Card
Removing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
4
Disconnect all cables from the card.
5
Open the expansion-card latch. See Figure 3-14.
6
Grasp the expansion card by its edges, and carefully remove it from the
expansion-card connector.
7
If you are removing the card permanently, install a metal filler bracket over
the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
8
Close the system. See "Closing the System" on page 61.
9
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
82 Installing System Components
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Removing an Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
4
If installed, remove the expansion card from the expansion-card slot. See
"Removing an Expansion Card" on page 82.
5
If installed, remove the storage controller card. See "Removing the Storage
Controller Card" on page 87.
6
Disconnect the cables connected to the riser card.
7
To remove the expansion-card riser, simultaneously press both the blue
tabs on the expansion-card riser and lift it from the chassis. See
Figure 3-13.
Installing System Components 83
Page 84
Figure 3-13. Removing and Installing an Expansion-Card Riser
6
1
2
3
5
4
1 integrated storage controller slot 2 riser guides (2)
3 expansion-card riser 4 expansion card slot
5 riser guide posts (2) 6 expansion-card riser slots (2)
Installing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
84 Installing System Components
Page 85
3
3
2
1
Open the system. See "Opening the System" on page 60.
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
5
Open the expansion-card latch and remove the filler bracket.
SeeFigure3-14.
NOTE: Keep this bracket in case you need to remove the expansion card.
Filler brackets must be installed over empty expansion-card slots to maintain
FCC certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.
6
Holding the card by its edges, position the card so that the card-edge
connector aligns with the expansion-card connector on the expansion-card
riser.
7
Insert the card-edge connector firmly into the expansion-card connector
until the card is fully seated.
8
Close the expansion-card latch. See Figure 3-14.
Figure 3-14. Removing and Installing an Expansion Card
1 expansion-card riser 2 expansion-card latch
3 expansion card
Installing System Components 85
Page 86
9
Connect any cables to the expansion card.
10
Close the system. See "Closing the System" on page 61.
11
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Installing an Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
To install an expansion-card riser, align the riser guides with the riser guide
posts on the system board. See Figure 3-13.
2
Lower the expansion-card riser into place until the expansion-card riser
connector is fully seated.
3
If applicable, reinstall the expansion card. See "Installing an Expansion
Card" on page 84.
4
Reinstall the storage controller card. See "Installing the Storage Controller
Card" on page 89.
5
Reconnect all cables.
6
Close the system. See "Closing the System" on page 61.
7
Reconnect the system and peripherals to their power sources.
Integrated Storage Controller Card
Your system includes a dedicated expansion-card slot on the riser for an
integrated RAID controller card that provides the integrated storage
subsystem for your system’s hard drives. The controller supports SAS hard
drives and also enables you to set up the hard drives in RAID configurations
as supported by the version of the storage controller included with your
system.
86 Installing System Components
Page 87
Removing the Storage Controller Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
If installed, remove the expansion card. See "Removing an Expansion
Card" on page 82.
4
Disconnect the SAS cables connected to the card.
5
Disconnect the cable connecting the card to the expansion-card riser.
6
For a battery-cached RAID controller, disconnect the cable connecting the
card to the RAID battery.
7
Bend both the card-edge guides outward and pull the storage controller
card out of the connector.
Installing System Components 87
Page 88
Figure 3-15. Installing and Removing the Storage Controller Card
1
2
3
6
5
4
1 storage connector 2 expansion-card riser
3 storage controller card 4 storage controller card cable
5 SAS data cable connector 6 release lever (blue)
88 Installing System Components
Page 89
Installing the Storage Controller Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
If installed, remove the expansion card. See "Removing an Expansion
Card" on page 82.
4
Route the cables in the cable path under the storage controller card slot on
the expansion card riser.
5
With the storage controller card edge facing the riser, insert one side of the
card into the black card-edge guide.
NOTE: For expansion-card riser 1, the installation sequence must be
slot 3, 2, 1, and 4. The storage controller card must be installed in Slot 4 after
the other expansion cards have been installed.
6
Bend outward on the blue card-edge guide, lower the card onto the blue
card-edge guide, and release the guide. See Figure 3-15.
7
Slide the storage controller’s card edge connector into the card slot on the
riser until the card is fully seated.
8
Connect the two SAS data cable connectors, CNTRL 0 and CNTRL 1, to
the storage controller card. See Figure 3-15.
NOTE: Ensure to connect the cables according to the connector labels on the
cable. The cable does not function properly if reversed.
9
For a battery-cached RAID controller, connect the RAID battery cable to
the controller card.
Installing System Components 89
Page 90
10
Replace the expansion card. See "Installing an Expansion Card" on
page 84.
11
Close the system. See "Closing the System" on page 61.
12
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
iDRAC6 Express Card
Removing an iDRAC6 Express Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Pull back slightly on the retention standoff tab at the front edge
of the card and gently lift the card off the retention standoff.
See Figure 3-16.
As the holder releases from the standoff, the connector under the card
disengages from the system board connector.
4
Angle the card so that the notch on the card slips through the clip on the
system board.
5
Replace the expansion cards. See "Installing an Expansion Card" on
page 84.
6
Close the system. See "Closing the System" on page 61.
7
Reconnect the system and peripherals to their power sources, and turn
them on.
90 Installing System Components
Page 91
Installing an iDRAC6 Express Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
If installed, remove all expansion cards from expansion-card riser.
"Removing an Expansion Card" on page 82.
4
Insert the notch on the
Express card into the clip on the system board.
5
Align the front edge of the card with the connector on the system board.
See Figure 6-1 for the location of the connector.
6
Press the card down until it is fully seated. See Figure 3-16.
When the front of the card is fully seated, the plastic standoff tab snaps
over the edge of the holder.
Integrated Dell Remote Access Controller 6 (iDRAC6)
Installing System Components 91
Page 92
Figure 3-16. Removing and Installing an iDRAC6 Express Card
4
2
1
3
1 iDRAC6 Express card 2 plastic standoff tab
3 notch 4 clip
7
Reinstall all expansion cards in the expansion-card riser. See "Installing an
Expansion Card" on page 84.
8
Close the system. See "Closing the System" on page 61.
9
Reconnect the system and peripherals to their power sources, and turn
them on.
92 Installing System Components
Page 93
iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
If present, disconnect the Ethernet cable from the iDRAC6 enterprise card
connector on the system back panel. See Figure 1-3.
3
Open the system. See "Opening the System" on page 60.
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
5
Pull back slightly on the two tabs at the front edge of the card and gently
lift the front edge of the card off of the retention standoffs.
As the card releases from the standoffs, the connector under the card
disengages from the system board connector.
6
Slide the card away from the back of the system until the RJ-45 connector
is clear of the back panel, then lift the card out of the system.
7
Replace the plastic filler plug over the port at the system back panel.
See "Back-Panel Features and Indicators" on page 15 for the location
of the port.
8
Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 63.
9
Close the system. See "Closing the System" on page 61.
10
Reconnect the system and peripherals to their power sources, and turn
them on.
Installing System Components 93
Page 94
Installing an iDRAC6 Enterprise Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on page 62.
4
Remove the plastic filler plug of the iDRAC6 Enterprise port from the
system back panel.
5
Angle the card so that the RJ-45 connector fits through the back-panel
opening. See
6
Align the front edge of the card with the two front plastic retention
standoffs next to the iDRAC6 connector on the system board, and lower
the card into place. See Figure 3-17.
When the front of the card is fully seated, the plastic standoffs snap over
the edge of the card.
Figure 3-17.
94 Installing System Components
Page 95
Figure 3-17. Removing and Installing an iDRAC6 Enterprise Card
3
2
1
4
5
6
1 VFlash SD card 2 VFlash media slot
3 iDRAC6 Enterprise card 4 retention standoff posts (2)
5 retention standoff tabs (2) 6 iDRAC6 Enterprise card connector
7
Close the system. See "Closing the System" on page 61.
8
Reconnect the system and peripherals to their power sources, and turn
them on.
Processors
Removing a Processor
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
Installing System Components 95
Page 96
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Prior to upgrading your system, download the latest system BIOS version
from
support.dell.com
2
Turn off the system, including any attached peripherals, and disconnect
.
the system from the electrical outlet.
3
Open the system. See "Opening the System" on page 60.
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
WARNING: The heat sink and processor are hot to touch for some time after the
system has been powered down. Allow the heat sink and processor to cool before
handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to
remove the processor. The heat sink is necessary to maintain proper thermal
conditions.
5
Using a #2 Phillips screwdriver, loosen one of the heat-sink retention
screws. See Figure 3-18.
6
Wait 30 seconds for the heat sink to loosen from the processor.
7
Loosen the other three heat-sink retention screws.
8
Gently lift the heat sink off of the processor and set the heat sink aside
with thermal grease side facing up.
CAUTION: The processor is held in its socket under strong pressure. Be aware
that the release lever can spring up suddenly if not firmly grasped.
9
Position your thumb firmly over the processor socket-release lever and
release the lever from the locked position. Rotate the lever 90 degrees
upward until the processor is released from the socket. See Figure 3-19.
96 Installing System Components
Page 97
Figure 3-18. Installing and Removing the Heat Sink
2
1
1 heat sink 2 retention screws (4)
10
Rotate the processor shield upward and out of the way. See Figure 3-19.
11
Lift the processor out of the socket and leave the release lever up so that
the socket is ready for the new processor.
CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing
the processor. Bending the pins can permanently damage the system board.
NOTE: In single-processor configurations, the processor must be installed in
socket CPU1. Install the blank in socket CPU2 only.
Installing System Components 97
Page 98
Figure 3-19. Installing and Removing a Processor
2
1
6
3
4
5
1 processor 2 processor shield
3 notch in processor 4 socket key
5 ZIF socket 6 socket-release lever
98 Installing System Components
Page 99
Installing a Processor
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
If you are upgrading your processors, prior to upgrading your system,
download and install the latest system BIOS version from
support.dell.com
install the update on your system.
NOTE: In single-processor configurations, socket CPU1 must be used.
2
Unpack the processor if it has not been used previously.
If the processor has already been used, remove any thermal grease from the
top of the processor using a lint-free cloth.
. Follow the instructions included in the file download to
3 Align the processor with the
See
Figure 3-19.
CAUTION: Positioning the processor incorrectly can permanently damage the
system board or the processor. Be careful not to bend the pins in the ZIF socket.
4
With the release lever on the processor socket in the open position, a
the
p
rocessor with
socket.
CAUTION: Do not use force to seat the processor. When the processor is
positioned correctly, it engages easily into the socket.
5
Close the processor shield.
the
socket keys on t
socket
keys
he ZIF socket.
and set the processor lightly in the
6Rotate the socket release lever down until it snaps into place.
7
Using a clean lint-free cloth, remove the thermal grease from the heat sink.
8
Open the grease packet included with your processor kit and apply thermal
grease evenly to the center of the top of the new processor.
CAUTION: Using excess thermal grease can cause grease to contact the
processor shield, which can cause contamination of the processor socket.
9 Place the heat sink on the processor. See
Figure 3-18
Installing System Components 99
.
lign
Page 100
10 Using a #2 Phillips screwdriver, tighten the heat-sink retention screws.
See
Figure 3-18
11
Replace the cooling shroud. See "Installing the Cooling Shroud" on
.
page 63.
12
Close the system. See "Closing the System" on page 61.
13
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
14
Press <F2> to enter the System Setup program, and check that the processor
information
matches the new system configuration. See "Entering the
System Setup Program" on page 39.
15
Run the system diagnostics to verify that the new processor operates
correctly.
See "Running the Embedded System Diagnostics" on page 140 for
information about running the diagnostics.
System Battery
Replacing the System Battery
WARNING: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. See your safety information for additional info.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals,
and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 60.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 62.
100 Installing System Components
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