Dell™ Backup and Recovery Manager
V1.3
User’s Guide
www.dell.com | support.dell.com
Dell™ Backup and Recovery Manager V1.3 |
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Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer and software.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
July 2010 Rev. A00
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Table of Contents
1 |
Dell™ Backup and Recovery Manager V1.3 Overview |
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2 |
Overview Screen ................................................................................................... |
6 |
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If you have created a system backup.............................................................. |
7 |
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2.1 |
If you have not created a system backup ........................................... |
7 |
3 |
File Backup and Restore..................................................................................... |
8 |
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3.1 |
Backing up your data files ......................................................................... |
8 |
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3.2 |
Restoring your data files........................................................................... |
10 |
4 |
Backing up your system................................................................................... |
12 |
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5 |
Restoring your system...................................................................................... |
16 |
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5.1 |
Restoring from within Windows ............................................................. |
16 |
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5.2 |
Restoring from a bootable backup........................................................ |
18 |
5.3Restoring your system from the Windows Recovery
Environment............................................................................................................. |
20 |
5.4Restoring a non-bootable backup image from a bootable
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Recovery Disk.......................................................................................................... |
21 |
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6 |
Managing your system backups.................................................................... |
23 |
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6.1 |
Exporting a system backup ..................................................................... |
23 |
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6.2 |
Deleting a system backup........................................................................ |
24 |
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6.3 |
Renaming a system backup .................................................................... |
25 |
7 |
Dell Recovery Tools............................................................................................ |
26 |
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7.1 |
Dell Recovery Media (Not available in Windows XP) ..................... |
26 |
7.2OS and Application Media (Available only if installed on your
system) ...................................................................................................................... |
29 |
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8 |
Windows Recovery Environment .................................................................. |
33 |
9 |
Operating Systems Supported....................................................................... |
35 |
10 |
Supported Optical Media .............................................................................. |
36 |
11 |
Other information you need to know ...................................................... |
37 |
12 |
Major differences between the versions ................................................ |
39 |
13 |
Supported Languages.................................................................................... |
41 |
14 |
Why do I need to back up? ......................................................................... |
42 |
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15 |
Backup Options Summary ........................................................................... |
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16 |
Restore Options Summary .......................................................................... |
44 |
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1 Dell™ Backup and Recovery Manager V1.3 Overview
Dell™ Backup and Recovery Manager V1.3 (DBRM) is a basic and easy to use tool that helps you create and manage your file and system backups, and recover your computer and data in the event of a failure. Using the program, you will also be able to:
1.Create bootable recovery disk or external storage device that includes the
Windows Recovery Environment and can include your Dell Factory Image (strongly recommended). Your Dell Factory Image includes your operating system, and any drivers and applications installed when your system was built in the Dell factory (Microsoft Windows Vista and Windows 7 only - not available in Windows XP).
How does this benefit me? The Windows Recovery Environment allows you to automatically fix problems that are preventing Windows from starting. It also allows you to restore Windows to an earlier point in time, access a command prompt and among other things, launch Dell Backup and Recovery Manager and restore your system from a previously saved system backup image, all without having to be in Windows.
NOTE: It is strongly recommended that you include your Dell Factory Image on your recovery disk.
2.Create a single legal backup copy of your Microsoft Windows Operating System (OS) and other factory-installed applications on optical media (all OS versions) or an external storage device (Microsoft Windows Vista and Windows 7 only).
How does this benefit me? This allows you to create your one-time backup copy of your original Microsoft Windows operating system, and factoryinstalled applications that no longer include optical media with your system. The OS media you create also includes your Dell factory-installed drivers. The drivers reside in the Drivers folder on the optical media or external storage device. If you no longer have your Dell Factory Image or a system backup image to restore, the OS media allows you to at least get back to your original Windows operating system state and manually reinstall your Dell drivers. The applications media backups will allow you to reinstall the applications you purchased with your system. This is another great tool in your arsenal to use.
CAUTION: Reformatting your primary hard drive or deleting its Recovery partition will delete your Dell Factory Image. As a result, the image will no longer be available as a Restore option.
CAUTION: For desktops and notebooks, it is recommended that you temporarily disable your Power Management settings to avoid potential interruption to the backup and recovery process. Interrupting the backup and recovery process can result in potential data loss.
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2 Overview Screen
The System Backup Status screen is the first screen displayed when you launch Dell Backup and Recovery Manager. You can also access it from other screens in the Dell Backup and Recovery Manager by clicking the Overview button.
The System Backup Status screen displays information about the last system backup image made. For Microsoft Windows Vista and Windows 7 systems that include a copy of your Dell Factory Image on the Recovery partition, it will be your initial system backup image shown until you back up your system.
For Windows XP systems that do not have a Recovery partition and a Dell Factory Image, the backup status information is replaced with a message informing you that a backup has not been made and to create a backup now by clicking Backup System Now …. For more information, go to 2.2 If you have not created a system backup.
NOTE: It is recommended that you make frequent and regular system backups as a safeguard against possible future software or hardware failures that may occur unexpectedly. For more information, go to 13 Why do I need to back up?
NOTE: It is recommended that you backup your system before and after downloading any security updates and installing any applications.
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If you have created a system backup
If you have created a system backup, the System Backup Status screen displays the following information about the last successful backup:
Name of the backup, which you choose when creating a backup (for example,
Dell Factory Image)
Date and time the backup occurred
The screen also provides the link
Backup System Now …. For information about backing up the system, go to 4 Backing up your system.
To back up specified files on a system, go to 3 File Backup and Restore.
NOTE: For Microsoft Windows Vista and Windows 7 systems, your Dell Factory Image is your initial system backup.
2.1 If you have not created a system backup
If you have a Windows XP system and have not created a backup, or if your Dell Factory Image was removed, the System Backup Status screen displays the following message:
You have not created a backup. It is recommended that you create at least one backup to use to enable your recovery in the event of catastrophic failure.
The screen also provides the link Backup System Now …. For information about backing up your system, go to 4 Backing up your system.
To back up specified files on a
system, go to 3 File Backup and Restore.
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3 File Backup and Restore
The File Backup and Restore screen provides links that execute Microsoft® Windows data backup and recovery functions for specific file types.
You can access the File Backup and Restore screen from other screens in the Dell Backup and Recovery Manager by clicking the File Backup and Restore button.
If you need additional help with the following screens, refer to Microsoft’s Help system regarding backing up and restoring files.
3.1 Backing up your data files
CAUTION: If you are using a notebook computer for backup or recovery, it is strongly recommended that you run the computer on AC power rather than battery power to avoid potential interruption to the backup and recovery process. Interrupting a backup and recovery process can result in potential data loss.
1.Click Backup files....
The Where do you want to save your backup? screen appears.
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2.Specify the location where you want to save the backup file.
You can save the backup to a hard drive, CD, DVD, or network location.
3.Click Next.
The Which disks do you want to include in the backup? screen appears, displaying a list of disks.
4.Select all of the disks you want to back up by selecting the check box beside each disk.
NOTE: The disk on which the Windows operating system is installed is always automatically included in the backup. However you cannot include the disk where the backup image will be stored.
5.Click Next.
The Which type of files do you want to back up? screen appears, displaying a list of file types.
6.Select the check box for each file type you want to back up.
7.Click Next.
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The How often do you want to create a backup? screen appears.
8.Using the drop-down menus, select the time increment, day of the week, and the time of day you want to run the backup.
9.Click Save settings and start backup to begin the backup process.
A progress bar displays as Windows creates the backup. When the backup is complete, Windows displays a balloon message above the system tray indicating the backup was successful.
3.2 Restoring your data files
CAUTION: If you are using a notebook computer for backup or recovery, it is strongly recommended that you run the computer on AC power rather than battery power to avoid potential interruption to the backup and recovery process. Interrupting a backup and recovery process can result in potential data loss.
NOTE: The Restore files… link will be inactive if you have not previously backed up any files.
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1.Click Restore files....
2.Select the backup from which you want to restore files: Files from the latest backup, or Files from an older backup.
3.Click Next.
The Select the files and folders to restore screen appears.
4.Select files and folders to restore:
a.To add individual files, click the Add files... button, browse to the location of each file, and then select the file to add it to the list. Repeat for each file you want to restore.
b.To add folders and their contents, click the Add folders...
button, browse to the location of each file, and select the
file to add it to the list. Repeat for each folder you want to restore.
c.To search rather than browse for files and folders, click
Search....
5.Click Next.
The Where do you want to save the restored files? screen appears.
6.Select where you want the files restored.
7.Click Start restore.
8.When complete, click Finish.
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4 Backing up your system
CAUTION: If you are using a notebook computer for backup or recovery, it is strongly recommended that you run computer on AC power rather than battery power to avoid the potential interruption to the backup and recovery process. Interrupting a backup and recovery process can result in potential data loss.
NOTE: To use the Dell Backup and Recovery Manager, you must have Administrator log-in rights or be listed in the Windows® Administrators Group.
NOTE: When you perform a system backup, only your primary partition where your operating system is stored (commonly labeled C:) will be backed up. Other content that resides on this partition will also be included in the system backup. However if you have information stored on external drives, other internal drives, or on other hard disk partitions, you must use the File Backup and Restore tool in the Dell Backup and Recovery Manager to back up this information. This tool is accessed by clicking the File Backup and Restore button.
NOTE: Store your optical backup media in a cool dark place and handle it with care using protective sleeves or cases. USB Flash media is not recommended for long term storage. External hard drives offer the greatest ease of use, best performance, stability, and value. However they are subject to damage from heat, physical shock, electromagnetic pulse, and files can be deleted by other users in a non-secure environment.
CAUTION: To create a backup in Windows 7, your primary hard drive must be set as the first boot device. Please enter your BIOS System Setup and change the device boot order if necessary.
1.Click Backup System … on the Backup System main screen.
The Choose Storage Location screen appears.
2.Type a name for the backup.
3.Choose where you want to save the backup, Optical Media or External Storage Device, and then select the device from the drop-down menu.
Click Refresh adjacent to the drop-down menu to clear your selection or to add a new external storage device attached after the dropdown was populated.
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NOTE: For external storage devices, clicking Refresh will de-select a device from the drop-down menu and refresh the list of available devices. If the Next button was enabled, it will be disabled until you select a new device.
If you select an optical device from the drop-down menu and a blank disk was found in the device, the Next button will be enabled. Otherwise you will be asked to insert blank media in the drive. Click Refresh after the drive spins up to enable the Next button.
Click Next.
If you select optical media or insert a small USB flash drive, the backup will automatically be bootable and you will go straight to the Summary screen shown in step 4. If you select a large external storage device and it is not already bootable, a screen with a check box labeled Make Backup Bootable? will appear.
CAUTION: The process of making a bootable backup will erase all content on the external storage device.
The default state of this check box is checked. This is strongly recommended. A bootable backup is necessary to restore to a new or replacement hard drive in the event of a primary hard drive failure.
If you want to make the backup bootable, read the caution statement carefully and then check the Remove all my data and reformat my External Storage Device check box.
If the large external storage device contains data you do not want erased, uncheck the Make Backup Bootable? check box. This will enable the Next > button. If you proceed, your
backup will be stored on the selected external storage device but it will not be bootable. To restore the backup, you will need to boot from a bootable disk such as a bootable Recovery disk.
4.Click Next >
The Summary screen appears.
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This example is for an external storage device. The summary screen for optical media is similar but includes an estimate for the number of blank optical media required.
CAUTION: The following step starts the process of creating the backup. When you start the process, your system automatically reboots into the Windows Recovery Environment to create the backup. When the process is complete, your system automatically reboots the Windows operating system, after which you may resume your normal activities. To avoid potential data loss, close any open files and applications before proceeding to the next step.
5.Click Create Image.
A window appears displaying a progress bar. The progress bar will display the progress for multiple phases during the backup creation process and the name of each phase will be displayed directly above it. Some phases you may observe are
Initializing the shadow copy service …,
Scanning files and directories …, and
Capturing the system image ….
Optical media will display additional phases such as Splitting the image file … (if more than one optical disk is required), Optimizing laser intensity …,
Writing data to your media …, Finalizing the system image …, and Verifying media ….
NOTE: The 1st Dual Layer DVD in a dual-layer set will be a created as single-layer DVD to make it bootable. However the remaining Dual Layer DVDs in the backup set will utilize their full capacity.
NOTE: Blu-ray support is limited to their use as a high capacity storage medium. Blu-ray disks will not be bootable. To restore a Blu-ray disk backup, you must boot your system from a bootable Dell Recovery disk or another bootable backup image. See 5.4 Restoring a non-bootable backup image from a bootable Recovery DVD.
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