Dell 5880-27 User Manual

Dell™ Latitude™ E6400

Setup and Quick Reference Guide

Model PP27L

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, Latitude, Wi-Fi Catcher, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel and Pentium are registered trademarks of Intel Corporation in the U.S. and other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and Core are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP27L

May 2008

P/N NU031

Rev. A00

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Contents

1 About Your Computer . . . . . . . . . . . . . . . . .	7
Front and Right Side View . . . . . . . . . . . . . .	7
Back and Left Side View . . . . . . . . . . . . . . .	9
Battery Removal . . . . . . . . . . . . . . . . . . . . .	10
Wireless Switch . . . . . . . . . . . . . . . . . . . .	11

2 Setting Up Your Computer . . . . . . . . . . . .	13
Quick Setup . . . . . . . . . . . . . . . . . . . . . . .	13
Connecting to the Internet . . . . . . . . . . . . . . . .	18
Setting Up Your Internet Connection . . . . . . . .	18
Transferring Information to a New Computer . . . . . .	20
Microsoft Windows XP . . . . . . . . . . . . . . .	20
Microsoft Windows Vista™ . . . . . . . . . . . .	24

3Specifications . . . . . . . . . . . . . . . . . . . . . 25

4Reinstalling Software . . . . . . . . . . . . . . . 37

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . .	37
What Is a Driver? . . . . . . . . . . . . . . . . . .	37
Identifying Drivers . . . . . . . . . . . . . . . . .	37
Reinstalling Drivers and Utilities . . . . . . . . . .	38

Contents 3

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Restoring the Microsoft® Windows® XP Operating

System . . . . . . . . . . . . . . . . . . . . . . . . . .	41
Using Microsoft Windows System Restore
(Windows XP) . . . . . . . . . . . . . . . . . . .	42
Using Dell™ PC Restore (Windows XP) . . . . . .	43
Using the Windows XP Operating System Media .	45
Restoring the Microsoft Windows Vista Operating System 46
Using Windows Vista System Restore . . . . . . .	47
Restoring the Windows Vista Computer to the
Default Factory Configuration . . . . . . . . . . .	49
Using the Windows Vista Operating System Media	50

5 Troubleshooting . . . . . . . . . . . . . . . . . . .	53
Troubleshooting Software and Hardware Problems . .	53
Hardware Troubleshooter . . . . . . . . . . . . .	53
Dell Diagnostics. . . . . . . . . . . . . . . . . . .	54
Error Messages . . . . . . . . . . . . . . . . . . .	58
Solving Problems . . . . . . . . . . . . . . . . . . . .	64
Drive Problems . . . . . . . . . . . . . . . . . . .	64
Memory Problems . . . . . . . . . . . . . . . . .	66
Power Problems . . . . . . . . . . . . . . . . . .	66
Lockups and Software Problems . . . . . . . . . .	68
Video and Display Problems . . . . . . . . . . . .	71
Sound and Speaker Problems . . . . . . . . . . .	73

4 Contents

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6Finding Information . . . . . . . . . . . . . . . . . 75

7Getting Help . . . . . . . . . . . . . . . . . . . . . . . 77

Obtaining Assistance . . . . . . . . . . . . . . . . . .	77
Technical Support and Customer Service . . . . .	78
DellConnect. . . . . . . . . . . . . . . . . . . . .	78
Online Services . . . . . . . . . . . . . . . . . . .	78
AutoTech Service. . . . . . . . . . . . . . . . . .	79
Automated Order-Status Service. . . . . . . . . .	79
Problems With Your Order . . . . . . . . . . . . . . . .	79
Product Information . . . . . . . . . . . . . . . . . . .	80
Returning Items for Warranty Repair or Credit . . . . .	80
Before You Call . . . . . . . . . . . . . . . . . . . . .	80
Contacting Dell . . . . . . . . . . . . . . . . . . . . .	83
8 Appendix . . . . . . . . . . . . . . . . . . . . . . . . .	85
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . .	85
FCC Class B . . . . . . . . . . . . . . . . . . . . .	85
Macrovision Product Notice . . . . . . . . . . . . . .	86
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	87

Contents 5

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6 Contents

1

About Your Computer

Front and Right Side View

5	6	7	8	9
4
3				10

2

1

11

							12
							13
							14
							15
							16
26							17
25	24	23	22	21	20	19	18

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1	track stick	2	left speaker
3	keyboard	4	device status lights
5	ambient light sensor (ALS)	6	keyboard status lights
7	display	8	microphone/camera
			(optional)
9	display latch	10	volume controls
11	Dell Control Point (DCP)	12	power button
13	USB ports (2)	14	WiFi Catcher™
15	wireless switch	16	audio connectors (2)
17	right speaker	18	optical drive
19	fingerprint swipe reader	20	ExpressCard slot
21	firewire (IEEE 1394a) port	22	contactless SmartCard reader
23	touch pad	24	Secure Digital (SD) memory
			card reader
25	latch button	26	touch pad buttons

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8		About Your Computer

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Back and Left Side View

1

10

2

	3			8	9
	4
		5	6	7
1	RJ-11 port	2	RJ-45 network port
3	power, HDD indicators	4	multimode DisplayPort
5	AC adapter	6	security cable slot
7	VGA	8	eSATA/PowerShare™ USB
			port
9	PowerShare™ USB port	10	SmartCard Reader

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

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About Your Computer		9

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Battery Removal

Remove the battery by sliding the battery tabs inward and moving the battery away from the notebook. Install the battery by pushing the battery inward until it clicks into place.

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10		About Your Computer

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Wireless Switch

	1	2	3
1	"off" position		Disables wireless devices
2	"on" position		Enables wireless devices
3	Wi-Fi Catcher		Scans for WLAN networks

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About Your Computer		11

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12		About Your Computer

2

Setting Up Your Computer

Quick Setup

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the safety information that shipped with your computer.

1Unpack the accessories box if you have not done so already.

2You will need the contents of the accessories box to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

3Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

2

1		2

1	power LED	2 AC adapter cable
3	AC adapter connector

CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

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NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.

4 (Optional). Connect the network cable (available at dell.com if required).

2

1

1 Network (ethernet) cable	2 Network (ethernet)
	connector

5 (Optional). Connect USB devices (such as a mouse).

2

1

1 USB cable	2 USB connector

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14		Setting Up Your Computer

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6 (Optional). Connect headphones and/or a microphone.

2 1

1	Headphone or microphone	Attach headphones to the
	cable	connector.
2	Headphone or microphone	Attach a microphone to the
	connector	connector.

7(Optional). Connect a 1394 (4-pin firewire) device. (diagram to be replaced with correct 4-pin 1394a connector.

2

1

1 1394 cable

2 1394 connector

8(Optional). Connect an eSATA device. (diagram to be added)

9(Optional). Connect a Dell external media module. (diagram to be added)

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Setting Up Your Computer		15

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10Open the computer display and press the power button to turn on the computer.

NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.

11(Optional). If your computer is equipped with a backlit keyboard, turn it on by pressing the <Fn> and left-arrow key combination.

12(Optional). The ambient light sensor (ALS) is located on the bottom of the computer display panel. The ALS senses the light levels in the area and automatically adjusts the screen brightness to match. Only the internal display is adjusted, not any monitor or projector that may be connected to the system. If the sensor window is blocked, it does not work correctly. You can enable or disable the ambient light sensor by pressing the <Fn> and left-arrow key combination.

13(Optional). Using the Dell™ ControlPoint (DCP). Activate DCP by pressing the DCP button just left of the power button. The Dell ControlPoint icon appears on the taskbar. Click the icon to access Dell

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16		Setting Up Your Computer

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ControlPoint Help and additional features and options. For more information about DCP, see the Dell Technology Guide on your computer or at support.dell.com.

14(Optional). (For discussion). How to implement all-day battery capability.

15(Optional). Connect to the Internet. See "Connecting to the Internet" on page 18 for more information.

4

			5
			3
			2
		1
1	Internet service	2	cable or DSL modem
3	wireless router	4	desktop computer with network
			adapter

5portable computer with wireless network card

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

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Setting Up Your Computer		17

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•DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

•Cable modem connections that provide high-speed Internet access through your local cable TV line.

•Satellite modem connections that provide high-speed Internet access through a satellite television system.

•Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL, cable, and satellite modem connections.

•Wireless Wide Area Network (WWAN) or Mobile Broadband technology provides a connection to the Internet using cellular technology at broadband rates.

•Wireless Local Area Network (WLAN) connections use high-frequency radio waves to communicate. Typically, a wireless router is connected to the broadband cable or DSL modem that broadcasts the Internet signal to your computer.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL, cable, or satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

1Save and close any open files, and exit any open programs.

2Double-click the ISP icon on the Microsoft® Windows® desktop.

3Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using.

NOTE: If you are using an operating system different from Microsoft Windows, see the documentation for that operating system for connecting to the Internet.

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18		Setting Up Your Computer

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Windows XP®

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

1Save and close any open files, and exit any open programs.

2Click Start→ Internet Explorer.

The New Connection Wizard appears.

3Click Connect to the Internet.

4In the next window, click the appropriate option:

•If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs).

•If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

•If you have a CD, click Use the CD I got from an ISP.

5Click Next.

If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

6Click the appropriate option under How do you want to connect to the Internet?, and then click Next.

7Use the setup information provided by your ISP to complete the setup.

Windows Vista®

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

1Save and close any open files, and exit any open programs.

2Click the Windows Vista Start button , and click Control Panel

3Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears.

4Click either Broadband (PPPoE) or Dial-up, depending on how you want to connect:

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Setting Up Your Computer		19

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•Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection.

•Chose Dial-up if you will use a dial-up modem or ISDN.

NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.

5Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Transferring Information to a New Computer

You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.

NOTE: If you are using an operating system different from Microsoft Windows, see the documentation for that operating system for transferring information to a new computer.

Microsoft Windows XP

The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as:

•E-mail messages

•Toolbar settings

•Window sizes

•Internet bookmarks

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.

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20		Setting Up Your Computer

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For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.

For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard.

Running the Files and Settings Transfer Wizard With the Operating System Media

NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers.

To prepare a new computer for the file transfer:

1Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard.

2When the Files and Settings Transfer Wizard welcome screen appears, click Next.

3On the Which computer is this? screen, click New Computer→ Next.

4On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next.

5When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.

To copy data from the old computer:

1On the old computer, insert the Windows XP Operating System media.

2On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.

3Under What do you want to do?, click Transfer files and settings→ Next.

4On the Which computer is this? screen, click Old Computer→ Next.

5On the Select a transfer method screen, click the transfer method you prefer.

6On the What do you want to transfer? screen, select the items you want to transfer and click Next.

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Setting Up Your Computer		21

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After the information has been copied, the Completing the Collection Phase screen appears.

7 Click Finish.

To transfer data to the new computer:

1On the Now go to your old computer screen on the new computer, click

Next.

2On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next.

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the Finished screen appears.

3Click Finished and restart the new computer.

Running the Files and Settings Transfer Wizard Without the Operating System Media

To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media.

To create a wizard disk, use your new computer with Windows XP and perform the following steps:

1Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard.

2When the Files and Settings Transfer Wizard welcome screen appears, click Next.

3On the Which computer is this? screen, click New Computer→ Next.

4On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next.

5Insert the removable media, such as a writable CD, and click OK.

6When the disk creation completes and the Now go to your old computer message appears, do not click Next.

7Go to the old computer.

To copy data from the old computer:

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22		Setting Up Your Computer

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1On the old computer, insert the wizard disk.

2Click Start→ Run.

3In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK.

4On the Files and Settings Transfer Wizard welcome screen, click Next.

5On the Which computer is this? screen, click Old Computer→ Next.

6On the Select a transfer method screen, click the transfer method you prefer.

7On the What do you want to transfer? screen, select the items you want to transfer and click Next.

After the information has been copied, the Completing the Collection Phase screen appears.

8Click Finish.

To transfer data to the new computer:

1On the Now go to your old computer screen on the new computer, click

Next.

2On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen.

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the Finished screen appears.

3Click Finished and restart the new computer.

NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?).

NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries.

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Microsoft Windows Vista™

1Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer.

2In the User Account Control dialog box, click Continue.

3Click Start a new transfer or Continue a transfer in progress.

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

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24		Setting Up Your Computer

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3

Specifications

NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.

	Processor
	Processor type	Intel® Core™ 2 Duo
	L1 cache	L1 Cache 64KB, 16-way 32KB, 8-way 32KB
		iL1/24KB (info from web, yet to be verified)
	L2 cache	Shared 3 MB or 6 MB L2 cache (info from
		web, yet to be verified)
	Front side bus frequency	1067 MHz
	System Information
	System chipset	Intel GM45 or PM 45
	Data bus width	64 bit
	DRAM bus width	64 bit
	Processor address bus width	36 bit
	Flash EPROM	SPI 32 mbit
	PCI bus (discrete graphics only)	x16 PCIe
	PC Card (optional)
	CardBus controller	Ricoh R5C847
	PC Card connector	one (supports one Type I or Type II card)
	Cards supported	PC Card: 3.3 V and 5 V
	PC Card connector size	80 pins

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Specifications 25

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Express Card (optional)

NOTE: The Express Card slot is designed only for Express Cards. It does NOT support PC Cards.

	Express Card connector	54 mm Express Card slot (supports both
		USB and PCIe based interfaces)
	Cards supported	Express Card/54 (54 mm)
	Secure Digital (SD) Memory Card Reader
	Cards supported	SD, SDIO, SD HC, Mini SD (w/adapter)
		MMC, MMC+, Mini MMC (w/adapter)
	Memory
	Memory module connector	2 DIMM slots
	Memory configurations	1 GB (1 DIMM or 2 DIMMs)
		2 GB (1 DIMM or 2 DIMMs)
		3 GB (2 DIMMs)
		4 GB (1 DIMM or 2 DIMMs, Vista only)
		8 GB (2 DIMMS, Vista only)
	Memory type	DDR II 667 MHz and 800 MHz (if
		supported by chipset and/or processor
		combinations). Non-ECC memory only.
	Minimum memory	1 GB
	Maximum memory	8 GB (supported by Vista only)

NOTE: In order to take advantage of the dual-channel bandwidth capability, both memory slots must be populated and must match in size.

NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files.

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26 Specifications

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Ports and Connectors

	Audio	Microphone connector, stereo
		headphone/speakers connector
	IEEE 1394a	4-pin connector
	Consumer IR
	Mini-Card Support (internal	One dedicated Half-Mini Card slot for
	expansion slots)	WLAN
		One dedicated Full-Mini Card slot for
		WWAN (mobile broadband)
		One dedicated Full-Mini Card slot for
		WPAN (Bluetooth® or ultra wideband
		[UWB])
		The WWAN or WPAN Full-Mini Card slot
		can also be used for the Intel® Flash Cache
	Modem	RJ-11
	Network adapter	RJ-45 port
	USB	1 PowerShare™ USB port
		2 USB ports
	eSATA	eSATA/PowerShare USB port
	Video	VGA
		DisplayPort
	Communications
	Modem:	internal modem optional
	Network adapter	10/100 Ethernet LAN on system board
	Wireless	WLAN Half-Mini Card, WWAN, WPAN
		Full-Mini Cards
		Bluetooth® wireless technology
		UWB technology
	Mobile Broadband	Full-Mini Card
	GPS	Supported by Mobile Broadband Full-Mini
		Card

D E L L CO N F I D E N T I A L – P R E L I M I N A RY 2/ 1 4 /0 8 - F O R PR O O F O N LY

Specifications 27