Dell 5880-27 User Manual
Dell™ Latitude™ E6400
Setup and Quick Reference Guide
Model PP27L
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, Latitude, Wi-Fi Catcher, and the DELL logo are trademarks of Dell
Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under
license; Intel and Pentium are registered trademarks of Intel Corporation in the U.S. and other countries;
Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and
Core are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model PP27L
May 2008 P/N NU031 Rev. A00
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Contents
1 About Your Computer. . . . . . . . . . . . . . . . . 7
Front and Right Side View . . . . . . . . . . . . . . 7
Back and Left Side View
. . . . . . . . . . . . . . . 9
Battery Removal
Wireless Switch . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . 10
2 Setting Up Your Computer . . . . . . . . . . . . 13
Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to the Internet
Setting Up Your Internet Connection
Transferring Information to a New Computer
Microsoft Windows XP
Microsoft Windows Vista™
. . . . . . . . . . . . . . . . 18
. . . . . . . . 18
. . . . . . 20
. . . . . . . . . . . . . . . 20
. . . . . . . . . . . . 24
3 Specifications . . . . . . . . . . . . . . . . . . . . . 25
4 Reinstalling Software . . . . . . . . . . . . . . . 37
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 37
What Is a Driver?
Identifying Drivers
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . 37
. . . . . . . . . . 38
Contents
3
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Restoring the Microsoft® Windows® XP Operating
. . . . . . . . . . . . . . . . . . . . . . . . . . 41
System
Using Microsoft
(Windows XP)
Windows System Restore
. . . . . . . . . . . . . . . . . . . 42
Using Dell™ PC Restore (Windows XP) . . . . . . 43
Using the Windows XP Operating System Media
. 45
Restoring the Microsoft Windows Vista Operating System
Using Windows Vista System Restore
. . . . . . . 47
Restoring the Windows Vista Computer to the
Default Factory Configuration
. . . . . . . . . . . 49
Using the Windows Vista Operating System Media 50
5 Troubleshooting . . . . . . . . . . . . . . . . . . . 53
Troubleshooting Software and Hardware Problems . . 53
Hardware Troubleshooter
Dell Diagnostics. . . . . . . . . . . . . . . . . . . 54
Error Messages
Solving Problems
Drive Problems
. . . . . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . . . 64
Memory Problems
Power Problems
. . . . . . . . . . . . . . . . . . 66
Lockups and Software Problems
Video and Display Problems
Sound and Speaker Problems . . . . . . . . . . . 73
. . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . 66
. . . . . . . . . . 68
. . . . . . . . . . . . 71
46
4 Contents
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6 Finding Information . . . . . . . . . . . . . . . . . 75
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 77
Obtaining Assistance . . . . . . . . . . . . . . . . . . 77
Technical Support and Customer Service
DellConnect
. . . . . . . . . . . . . . . . . . . . . 78
Online Services . . . . . . . . . . . . . . . . . . . 78
AutoTech Service
. . . . . . . . . . . . . . . . . . 79
Automated Order-Status Service
. . . . . 78
. . . . . . . . . . 79
Problems With Your Order
Product Information
. . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . . . . . . . 80
Returning Items for Warranty Repair or Credit . . . . . 80
Before You Call
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 80
. . . . . . . . . . . . . . . . . . . . . 83
8 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 85
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 85
FCC Class B
. . . . . . . . . . . . . . . . . . . . . 85
Macrovision Product Notice . . . . . . . . . . . . . . 86
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Contents
5
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6 Contents
About Your Computer
Front and Right Side View
1
5
4
3
2
1
26
23
22
6
7
8
21
20
9
10
11
12
13
14
15
16
17
18
1925 24
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Template Last Updated - 2/7/2007 About Your Computer 7
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1 track stick 2 left speaker
3 keyboard 4 device status lights
5 ambient light sensor (ALS) 6 keyboard status lights
7 display 8 microphone/camera
(optional)
9 display latch 10 volume controls
11 Dell Control Point (DCP) 12 power button
13 USB ports (2) 14 WiFi Catcher™
15 wireless switch 16 audio connectors (2)
17 right speaker 18 optical drive
19 fingerprint swipe reader 20 ExpressCard slot
21 firewire (IEEE 1394a) port 22 contactless SmartCard reader
23 touch pad 24 Secure Digital (SD) memory
card reader
25 latch button 26 touch pad buttons
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
8 About Your Computer
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Back and Left Side View
1
2
10
3
4
5
6
7
9
8
1 RJ-11 port 2 RJ-45 network port
3 power, HDD indicators 4 multimode DisplayPort
5 AC adapter 6 security cable slot
7 VGA 8 eSATA/PowerShare™ USB
port
9 PowerShare™ USB port 10 SmartCard Reader
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your Dell computer in a low-airflow environment, such as a
closed briefcase, while it is running. Restricting the airflow can damage the
computer or cause a fire.The computer turns on the fan when the computer gets
hot. Fan noise is normal and does not indicate a problem with the fan or the
computer.
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
About Your Computer 9
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Battery Removal
Remove the battery by sliding the battery tabs inward and moving the battery
away from the notebook. Install the battery by pushing the battery inward
until it clicks into place.
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10 About Your Computer
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Wireless Switch
2
1
1 "off" position Disables wireless devices
2 "on" position Enables wireless devices
3 Wi-Fi Catcher Scans for WLAN networks
3
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About Your Computer 11
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12 About Your Computer
Setting Up Your Computer
Quick Setup
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the safety information that shipped with your computer.
1
Unpack the accessories box if you have not done so already.
2
You will need the contents of the accessories box to complete the setup of
your computer.
The accessories box also contains user documentation and any software or
additional hardware (such as PC Cards, drives, or batteries) that you have
ordered.
3
Connect the AC adapter to the AC adapter connector on the computer
and to the electrical outlet.
2
2
1
1 power LED 2 AC adapter cable
3 AC adapter connector
CAUTION: The AC adapter works with electrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Template Last Updated - 2/7/2007 Setting Up Your Computer 13
2
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NOTICE: When you disconnect the AC adapter cable from the computer, grasp the
connector, not the cable itself, and pull firmly but gently to avoid damaging the
cable. When you wrap the AC adapter cable, ensure that you follow the angle of the
connector on the AC adapter to avoid damaging the cable.
4
(Optional). Connect the network cable (available at dell.com if required).
2
1
1 Network (ethernet) cable 2 Network (ethernet)
connector
5
(Optional). Connect USB devices (such as a mouse).
2
1
1 USB cable 2 USB connector
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14 Setting Up Your Computer
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6
(Optional). Connect headphones and/or a microphone.
2
1
1 Headphone or microphone
cable
2 Headphone or microphone
connector
7
(Optional). Connect a 1394 (4-pin firewire) device.
Attach headphones to the
connector.
Attach a microphone to the
connector.
replaced with correct 4-pin 1394a connector.
2
1
1 1394 cable 2 1394 connector
8
(Optional). Connect an eSATA device. (
9
(Optional). Connect a Dell external media module. (
diagram to be added)
(diagram to be
diagram to be added)
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Setting Up Your Computer 15
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10
Open the computer display and press the power button to turn on the
computer.
NOTE: It is recommended that you turn on and shut down your computer at least
once before you install any cards or connect the computer to a docking device or
other external device, such as a printer.
11
(Optional). If your computer is equipped with a backlit keyboard, turn it
on by pressing the <Fn> and left-arrow key combination.
12
(Optional). The ambient light sensor (ALS) is located on the bottom of
the computer display panel. The ALS senses the light levels in the area and
automatically adjusts the screen brightness to match. Only the internal
display is adjusted, not any monitor or projector that may be connected to
the system. If the sensor window is blocked, it does not work correctly. You
can enable or disable the ambient light sensor by pressing the <Fn> and
left-arrow key combination.
13
(Optional). Using the Dell™ ControlPoint (DCP). Activate DCP by
pressing the DCP button just left of the power button. The Dell
ControlPoint icon appears on the taskbar. Click the icon to access Dell
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16 Setting Up Your Computer
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ControlPoint Help and additional features and options. For more
information about DCP, see the Dell Technology Guide on your computer
or at support.dell.com.
14
(Optional).
15
(Optional). Connect to the Internet. See "Connecting to the Internet" on
(For discussion)
. How to implement all-day battery capability.
page 18 for more information.
4
5
3
2
1
1 Internet service 2 cable or DSL modem
3 wireless router 4 desktop computer with network
adapter
5 portable computer with wireless
network card
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). Your ISP will offer one or more of the
following Internet connection options:
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Setting Up Your Computer 17
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• DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL
connection, you can access the Internet and use your telephone on the
same line simultaneously.
• Cable modem connections that provide high-speed Internet access
through your local cable TV line.
• Satellite modem connections that provide high-speed Internet access
through a satellite television system.
• Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL, cable, and satellite
modem connections.
• Wireless Wide Area Network (WWAN) or Mobile Broadband technology
provides a connection to the Internet using cellular technology at
broadband rates.
• Wireless Local Area Network (WLAN) connections use high-frequency
radio waves to communicate. Typically, a wireless router is connected to
the broadband cable or DSL modem that broadcasts the Internet signal to
your computer.
If you are using a dial-up connection, connect a telephone line to the modem
connector on your computer and to the telephone wall connector before you
set up your Internet connection. If you are using a DSL, cable, or satellite
modem connection, contact your ISP or cellular telephone service for setup
instructions.
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1
Save and close any open files, and exit any open programs.
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the following
section that corresponds to the operating system your computer is using.
NOTE: If you are using an operating system different from Microsoft Windows, see
the documentation for that operating system for connecting to the Internet.
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
18 Setting Up Your Computer
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Windows XP
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
1
2
3
4
®
the Internet wizard can help you get one.
Save and close any open files, and exit any open programs.
Click
Start→
The
New Connection Wizard
Click
Connect to the Internet
Internet Explorer
.
appears.
.
In the next window, click the appropriate option:
• If you do not have an ISP and want to select one, click
list of Internet service providers (ISPs)
.
Choose from a
• If you have already obtained setup information from your ISP but you
did not receive a setup CD, click
• If you have a CD, click
5
Click
Next
.
If you selected
Set up my connection manually
Use the CD I got from an ISP
Set up my connection manually
.
, continue to step 6.
Otherwise, follow the instructions on the screen to complete the setup.
NOTE: If you do not know which type of connection to select, contact your ISP.
6
Click the appropriate option under
Internet?
7
Use the setup information provided by your ISP to complete the setup.
, and then click
Next
How do you want to connect to the
.
.
Windows Vista
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you get one.
1
Save and close any open files, and exit any open programs.
2
Click the Windows Vista Start button , and click
3
Under
The
4
Click either
®
Network and Internet,
Connect to the Internet
Broadband (PPPoE)
click
Connect to the Internet
window appears.
or
Dial-up
, depending on how you want
Control Panel
.
to connect:
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Setting Up Your Computer 19
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• Choose
Broadband
if you will use a DSL, satellite modem, cable TV
modem, or Bluetooth wireless technology connection.
•Chose
NOTE: If you do not know which type of connection to select, click Help me choose
or contact your ISP.
5
Follow the instructions on the screen and use the setup information
Dial-up
if you will use a dial-up modem or ISDN.
provided by your ISP to complete the setup.
Transferring Information to a New Computer
You can use your operating system "wizards" to help you transfer files and
other data from one computer to another—for example, from an old
computer to a new computer. For instructions, see the following section that
corresponds to the operating system that your computer is running.
NOTE: If you are using an operating system different from Microsoft Windows, see
the documentation for that operating system for transferring information to a new
computer.
Microsoft Windows XP
The Microsoft Windows XP operating system provides the Files and Settings
Transfer Wizard to move data from a source computer to a new computer.
You can transfer data, such as:
• E-mail messages
• Toolbar settings
•Window sizes
• Internet bookmarks
You can transfer the data to the new computer over a network or serial
connection, or you can store it on removable media, such as a writable CD,
for transfer to the new computer.
NOTE: You can transfer information from an old computer to a new computer by
directly connecting a serial cable to the input/output (I/O) ports of the two
computers. To transfer data over a serial connection, you must access the Network
Connections utility from the Control Panel and perform additional configuration
steps, such as setting up an advanced connection and designating the host
computer and the guest computer.
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20 Setting Up Your Computer
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For instructions on setting up a direct cable connection between two computers,
see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP. This information may not be
available in certain countries.
For transferring information to a new computer, you must run the Files and
Settings Transfer Wizard. You can use the optional Operating System media
for this process or you can create a wizard disk with the Files and Settings
Transfer Wizard.
Running the Files and Settings Transfer Wizard With the Operating System Media
NOTE: This procedure requires the Operating System media. This media is optional
and may not be included with certain computers.
To prepare a new computer for the file transfer:
1
Open the Files and Settings Transfer Wizard: click
Accessories→ System Tools→
2
When the
click
3
On the
4
On the
Files and Settings Transfer Wizard
Next
.
Which computer is this?
Do you have a Windows XP CD?
from the Windows XP CD
5
When the
Now go to your old computer
source computer. Do
not
Files and Settings Transfer Wizard
screen, click
screen, click
→ Next
.
screen appears, go to your old or
click
Next
at this time.
Start→
All Programs→
.
welcome screen appears,
New Computer→
Next
.
I will use the wizard
To copy data from the old computer:
1
On the old computer, insert the Windows XP
2
On the
additional tasks
3
Under
4
On the
5
On the
Welcome to Microsoft Windows XP
.
What do you want to do?
Which computer is this?
Select a transfer method
, click
screen, click
screen, click the transfer method you
Operating System
screen, click
media.
Perform
Transfer files and settings→ Next
Old Computer→
Next
.
prefer.
6
On the
transfer and click
What do you want to transfer?
Next
.
screen, select the items you want to
.
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Setting Up Your Computer 21
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After the information has been copied, the
screen appears.
Phase
7
Click
Finish
.
Completing the Collection
To transfer data to the new computer:
1
On the
Next
2
On the
chose for transferring your settings and files and click
Now go to your old computer
.
Where are the files and settings?
screen on the new computer, click
screen, select the method you
Next
.
The wizard reads the collected files and settings and applies them to your
new computer.
When all of the settings and files have been applied, the
Finished
screen
appears.
3
Click
Finished
Running the Files and Settings Transfer Wizard Without the Operating System
Media
and restart the new computer.
To run the Files and Settings Transfer Wizard without the Operating System
media, you must create a wizard disk that will allow you to create a backup
image file to removable media.
To create a wizard disk, use your new computer with Windows XP and
perform the following steps:
1
Open the Files and Settings Transfer Wizard: click
Accessories→ System Tools→
2
When the
click
3
On the
4
On the
Files and Settings Transfer Wizard
Next
.
Which computer is this?
Do you have a Windows XP CD?
Wizard Disk in the following drive
5
Insert the removable media, such as a writable CD, and click OK.
6
When the disk creation completes and the
computer
7
Go to the old computer.
message appears,
Files and Settings Transfer Wizard
screen, click
screen, click
→
Next.
do not
click
Next
Start→
All Programs→
.
welcome screen appears,
New Computer→
Next
I want to create a
Now go to your old
.
To copy data from the old computer:
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22 Setting Up Your Computer
.
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1
On the old computer, insert the wizard disk.
2
Click
Start→
3
In the
the appropriate removable media) and click
4
On the
5
On the
6
On the
Run
.
Open
field on the
Run
window, browse to the path for
Files and Settings Transfer Wizard
Which computer is this?
Select a transfer method
screen, click
screen, click the transfer method you
OK
.
welcome screen, click
Old Computer→
prefer.
7
On the
transfer and click
After the information has been copied, the
Phase
8
Click
What do you want to transfer?
Next
.
screen appears.
Finish
.
screen, select the items you want to
Completing the Collection
To transfer data to the new computer:
1
On the
Next
2
On the
chose for transferring your settings and files and click
Now go to your old computer
.
Where are the files and settings?
screen on the new computer, click
screen, select the method you
Next
. Follow the
instructions on the screen.
The wizard reads the collected files and settings and applies them to your
new computer.
fastwiz
Next
Next
(on
.
.
When all of the settings and files have been applied, the
Finished
appears.
3
Click
Finished
NOTE: For more information about this procedure, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell™ Computer Using the Microsoft
Operating System?).
NOTE: Access to the Dell™ Knowledge Base document may not be available in
certain countries.
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
and restart the new computer.
Setting Up Your Computer 23
®
Windows® XP
screen
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Microsoft Windows Vista™
1
Click the Windows Vista Start button , and then click
and settings
2
In the
3
Click
→ Start Windows Easy Transfer.
User Account Control
Start a new transfer
dialog box, click
or
Continue a transfer in progress
Continue
Follow the instructions provided on the screen by the Windows Easy Transfer
wizard.
Tran sfe r f il e s
.
.
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24 Setting Up Your Computer
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3
Specifications
NOTE: Offerings may vary by region. For more information regarding the
configuration of your computer, click Start→ Help and Support and select the
option to view information about your computer.
Processor
®
Processor type Intel
L1 cache L1 Cache 64KB, 16-way 32KB, 8-way 32KB
L2 cache Shared 3 MB or 6 MB L2 cache (info from
Front side bus frequency 1067 MHz
Core™ 2 Duo
iL1/24KB (info from web, yet to be verified)
web, yet to be verified)
System Information
System chipset Intel GM45 or PM 45
Data bus width 64 bit
DRAM bus width 64 bit
Processor address bus width 36 bit
Flash EPROM SPI 32 mbit
PCI bus (discrete graphics only) x16 PCIe
PC Card (optional)
CardBus controller Ricoh R5C847
PC Card connector one (supports one Type I or Type II card)
Cards supported PC Card: 3.3 V and 5 V
PC Card connector size 80 pins
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Specifications 25
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Express Card (optional)
NOTE: The Express Card slot is designed only for Express Cards. It does NOT support
PC Cards.
Express Card connector 54 mm Express Card slot (supports both
USB and PCIe based interfaces)
Cards supported Express Card/54 (54 mm)
Secure Digital (SD) Memory Card Reader
Cards supported SD, SDIO, SD HC, Mini SD (w/adapter)
MMC, MMC+, Mini MMC (w/adapter)
Memory
Memory module connector 2 DIMM slots
Memory configurations 1 GB (1 DIMM or 2 DIMMs)
2 GB (1 DIMM or 2 DIMMs)
3 GB (2 DIMMs)
4 GB (1 DIMM or 2 DIMMs, Vista only)
8 GB (2 DIMMS, Vista only)
Memory type DDR II 667 MHz and 800 MHz (if
supported by chipset and/or processor
combinations). Non-ECC memory only.
Minimum memory 1 GB
Maximum memory 8 GB (supported by Vista only)
NOTE: In order to take advantage of the dual-channel bandwidth capability, both
memory slots must be populated and must match in size.
NOTE: The available memory displayed does not reflect the complete maximum
memory installed because some memory is reserved for system files.
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
26 Specifications
FILE LOCATION: C:\00_Windchill\systems\Roush\QRG\A00\EN\specs.fm
Ports and Connectors
Audio Microphone connector, stereo
headphone/speakers connector
IEEE 1394a 4-pin connector
Consumer IR
Mini-Card Support (internal
expansion slots)
One dedicated Half-Mini Card slot for
WLAN
One dedicated Full-Mini Card slot for
WWAN (mobile broadband)
One dedicated Full-Mini Card slot for
WPAN (Bluetooth
®
or ultra wideband
[UWB])
The WWAN or WPAN Full-Mini Card slot
can also be used for the Intel
Modem RJ-11
Network adapter RJ-45 port
USB 1 PowerShare™ USB port
2 USB ports
eSATA eSATA/PowerShare USB port
Video VGA
DisplayPort
®
Flash Cache
Communications
Modem: internal modem optional
Network adapter 10/100 Ethernet LAN on system board
Wireless WLAN Half-Mini Card, WWAN, WPAN
Full-Mini Cards
®
Bluetooth
wireless technology
UWB technology
Mobile Broadband Full-Mini Card
GPS Supported by Mobile Broadband Full-Mini
Card
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Specifications 27
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