Dell 5880-27 User Manual

Dell™ Latitude™ E6400

Setup and Quick Reference Guide

Model PP27L

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, Latitude, Wi-Fi Catcher, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel and Pentium are registered trademarks of Intel Corporation in the U.S. and other countries;

Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and Core are either trademarks or registered trademarks of Microsoft Corporation in the United States

and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP27L

May 2008 P/N NU031 Rev. A00

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Contents

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Front and Right Side View . . . . . . . . . . . . . . 7

Back and Left Side View

. . . . . . . . . . . . . . . 9

Battery Removal

Wireless Switch . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . 10

2 Setting Up Your Computer . . . . . . . . . . . . 13

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to the Internet

Setting Up Your Internet Connection

Transferring Information to a New Computer

Microsoft Windows XP

Microsoft Windows Vista™

. . . . . . . . . . . . . . . . 18

. . . . . . . . 18

. . . . . . 20

. . . . . . . . . . . . . . . 20

. . . . . . . . . . . . 24

3 Specifications . . . . . . . . . . . . . . . . . . . . . 25

4 Reinstalling Software . . . . . . . . . . . . . . . 37

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 37

What Is a Driver?

Identifying Drivers

Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . 37

. . . . . . . . . . 38

Contents

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Restoring the Microsoft® Windows® XP Operating

. . . . . . . . . . . . . . . . . . . . . . . . . . 41

System

Using Microsoft

(Windows XP)

Windows System Restore

. . . . . . . . . . . . . . . . . . . 42

Using Dell™ PC Restore (Windows XP) . . . . . . 43

Using the Windows XP Operating System Media

. 45

Restoring the Microsoft Windows Vista Operating System

Using Windows Vista System Restore

. . . . . . . 47

Restoring the Windows Vista Computer to the

Default Factory Configuration

. . . . . . . . . . . 49

Using the Windows Vista Operating System Media 50

5 Troubleshooting . . . . . . . . . . . . . . . . . . . 53

Troubleshooting Software and Hardware Problems . . 53

Hardware Troubleshooter

Dell Diagnostics. . . . . . . . . . . . . . . . . . . 54

Error Messages

Solving Problems

Drive Problems

. . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . 64

Memory Problems

Power Problems

. . . . . . . . . . . . . . . . . . 66

Lockups and Software Problems

Video and Display Problems

Sound and Speaker Problems . . . . . . . . . . . 73

. . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . 66

. . . . . . . . . . 68

. . . . . . . . . . . . 71

4 Contents

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6 Finding Information . . . . . . . . . . . . . . . . . 75

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 77

Obtaining Assistance . . . . . . . . . . . . . . . . . . 77

Technical Support and Customer Service

DellConnect

. . . . . . . . . . . . . . . . . . . . . 78

Online Services . . . . . . . . . . . . . . . . . . . 78

AutoTech Service

. . . . . . . . . . . . . . . . . . 79

Automated Order-Status Service

. . . . . 78

. . . . . . . . . . 79

Problems With Your Order

Product Information

. . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . 80

Returning Items for Warranty Repair or Credit . . . . . 80

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . . . 83

8 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 85

FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 85

FCC Class B

. . . . . . . . . . . . . . . . . . . . . 85

Macrovision Product Notice . . . . . . . . . . . . . . 86

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Contents

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6 Contents

About Your Computer

Front and Right Side View

1925 24

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1 track stick 2 left speaker

3 keyboard 4 device status lights

5 ambient light sensor (ALS) 6 keyboard status lights

7 display 8 microphone/camera

(optional)

9 display latch 10 volume controls

11 Dell Control Point (DCP) 12 power button

13 USB ports (2) 14 WiFi Catcher™

15 wireless switch 16 audio connectors (2)

17 right speaker 18 optical drive

19 fingerprint swipe reader 20 ExpressCard slot

21 firewire (IEEE 1394a) port 22 contactless SmartCard reader

23 touch pad 24 Secure Digital (SD) memory

card reader

25 latch button 26 touch pad buttons

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8 About Your Computer

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Back and Left Side View

1 RJ-11 port 2 RJ-45 network port

3 power, HDD indicators 4 multimode DisplayPort

5 AC adapter 6 security cable slot

7 VGA 8 eSATA/PowerShare™ USB

port

9 PowerShare™ USB port 10 SmartCard Reader

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

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About Your Computer 9

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Battery Removal

Remove the battery by sliding the battery tabs inward and moving the battery away from the notebook. Install the battery by pushing the battery inward until it clicks into place.

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10 About Your Computer

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Wireless Switch

1 "off" position Disables wireless devices

2 "on" position Enables wireless devices

3 Wi-Fi Catcher Scans for WLAN networks

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About Your Computer 11

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12 About Your Computer

Setting Up Your Computer

Quick Setup

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the safety information that shipped with your computer.

Unpack the accessories box if you have not done so already.

You will need the contents of the accessories box to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

1 power LED 2 AC adapter cable

3 AC adapter connector

CAUTION: The AC adapter works with electrical outlets worldwide. However,

power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

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NOTICE: When you disconnect the AC adapter cable from the computer, grasp the

connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.

(Optional). Connect the network cable (available at dell.com if required).

1 Network (ethernet) cable 2 Network (ethernet)

connector

(Optional). Connect USB devices (such as a mouse).

1 USB cable 2 USB connector

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14 Setting Up Your Computer

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(Optional). Connect headphones and/or a microphone.

1 Headphone or microphone

cable

2 Headphone or microphone

connector

(Optional). Connect a 1394 (4-pin firewire) device.

Attach headphones to the connector.

Attach a microphone to the connector.

replaced with correct 4-pin 1394a connector.

1 1394 cable 2 1394 connector

(Optional). Connect an eSATA device. (

(Optional). Connect a Dell external media module. (

diagram to be added)

(diagram to be

diagram to be added)

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Setting Up Your Computer 15

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Open the computer display and press the power button to turn on the computer.

NOTE: It is recommended that you turn on and shut down your computer at least

once before you install any cards or connect the computer to a docking device or other external device, such as a printer.

(Optional). If your computer is equipped with a backlit keyboard, turn it on by pressing the <Fn> and left-arrow key combination.

(Optional). The ambient light sensor (ALS) is located on the bottom of the computer display panel. The ALS senses the light levels in the area and automatically adjusts the screen brightness to match. Only the internal display is adjusted, not any monitor or projector that may be connected to the system. If the sensor window is blocked, it does not work correctly. You can enable or disable the ambient light sensor by pressing the <Fn> and left-arrow key combination.

(Optional). Using the Dell™ ControlPoint (DCP). Activate DCP by pressing the DCP button just left of the power button. The Dell ControlPoint icon appears on the taskbar. Click the icon to access Dell

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16 Setting Up Your Computer

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ControlPoint Help and additional features and options. For more information about DCP, see the Dell Technology Guide on your computer or at support.dell.com.

(Optional).

(Optional). Connect to the Internet. See "Connecting to the Internet" on

(For discussion)

. How to implement all-day battery capability.

page 18 for more information.

1 Internet service 2 cable or DSL modem

3 wireless router 4 desktop computer with network

adapter

5 portable computer with wireless

network card

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

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Setting Up Your Computer 17

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• DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

• Satellite modem connections that provide high-speed Internet access through a satellite television system.

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL, cable, and satellite modem connections.

• Wireless Wide Area Network (WWAN) or Mobile Broadband technology provides a connection to the Internet using cellular technology at broadband rates.

• Wireless Local Area Network (WLAN) connections use high-frequency radio waves to communicate. Typically, a wireless router is connected to the broadband cable or DSL modem that broadcasts the Internet signal to your computer.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL, cable, or satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using.

NOTE: If you are using an operating system different from Microsoft Windows, see

the documentation for that operating system for connecting to the Internet.

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18 Setting Up Your Computer

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Windows XP

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to

the Internet wizard can help you get one.

Save and close any open files, and exit any open programs.

Click

Start→

The

New Connection Wizard

Click

Connect to the Internet

Internet Explorer

appears.

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

list of Internet service providers (ISPs)

Choose from a

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected

Set up my connection manually

Use the CD I got from an ISP

Set up my connection manually

, continue to step 6.

Otherwise, follow the instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under

Internet?

Use the setup information provided by your ISP to complete the setup.

, and then click

How do you want to connect to the

Windows Vista

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to

the Internet wizard can help you get one.

Save and close any open files, and exit any open programs.

Click the Windows Vista Start button , and click

Under

The

Click either

Network and Internet,

Connect to the Internet

Broadband (PPPoE)

click

Connect to the Internet

window appears.

Dial-up

, depending on how you want

Control Panel

to connect:

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Setting Up Your Computer 19

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• Choose

Broadband

if you will use a DSL, satellite modem, cable TV

modem, or Bluetooth wireless technology connection.

•Chose

NOTE: If you do not know which type of connection to select, click Help me choose

or contact your ISP.

Follow the instructions on the screen and use the setup information

Dial-up

if you will use a dial-up modem or ISDN.

provided by your ISP to complete the setup.

Transferring Information to a New Computer

You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.

NOTE: If you are using an operating system different from Microsoft Windows, see

the documentation for that operating system for transferring information to a new computer.

Microsoft Windows XP

The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as:

• E-mail messages

• Toolbar settings

•Window sizes

• Internet bookmarks

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

NOTE: You can transfer information from an old computer to a new computer by

directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.

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20 Setting Up Your Computer

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For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.

For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard.

Running the Files and Settings Transfer Wizard With the Operating System Media

NOTE: This procedure requires the Operating System media. This media is optional

and may not be included with certain computers.

To prepare a new computer for the file transfer:

Open the Files and Settings Transfer Wizard: click

Accessories→ System Tools→

When the click

On the

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

from the Windows XP CD

When the

Now go to your old computer

source computer. Do

not

Files and Settings Transfer Wizard

screen, click

→ Next

screen appears, go to your old or

click

at this time.

Start→

All Programs→

welcome screen appears,

New Computer→

I will use the wizard

To copy data from the old computer:

On the old computer, insert the Windows XP

On the

additional tasks

Under

On the

Welcome to Microsoft Windows XP

What do you want to do?

Which computer is this?

Select a transfer method

, click

screen, click

screen, click the transfer method you

Operating System

screen, click

media.

Perform

Transfer files and settings→ Next

Old Computer→

prefer.

On the transfer and click

What do you want to transfer?

screen, select the items you want to

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Setting Up Your Computer 21

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After the information has been copied, the

screen appears.

Phase

Click

Finish

Completing the Collection

To transfer data to the new computer:

On the

On the chose for transferring your settings and files and click

Now go to your old computer

Where are the files and settings?

screen on the new computer, click

screen, select the method you

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the

Finished

screen

appears.

Click

Finished

Running the Files and Settings Transfer Wizard Without the Operating System Media

and restart the new computer.

To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media.

To create a wizard disk, use your new computer with Windows XP and perform the following steps:

Open the Files and Settings Transfer Wizard: click

Accessories→ System Tools→

When the click

On the

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

Wizard Disk in the following drive

Insert the removable media, such as a writable CD, and click OK.

When the disk creation completes and the

computer

Go to the old computer.

message appears,

Files and Settings Transfer Wizard

screen, click

→

Next.

do not

click

Start→

All Programs→

welcome screen appears,

New Computer→

I want to create a

Now go to your old

To copy data from the old computer:

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22 Setting Up Your Computer

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On the old computer, insert the wizard disk.

Click

Start→

In the the appropriate removable media) and click

On the

Run

Open

field on the

Run

window, browse to the path for

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

screen, click

screen, click the transfer method you

welcome screen, click

Old Computer→

prefer.

On the transfer and click

After the information has been copied, the

Phase

Click

What do you want to transfer?

screen appears.

Finish

screen, select the items you want to

Completing the Collection

To transfer data to the new computer:

On the

On the chose for transferring your settings and files and click

Now go to your old computer

Where are the files and settings?

screen on the new computer, click

screen, select the method you

. Follow the

instructions on the screen.

The wizard reads the collected files and settings and applies them to your new computer.

fastwiz

(on

When all of the settings and files have been applied, the

Finished

appears.

Click

Finished

NOTE: For more information about this procedure, search support.dell.com for

document #154781 (What Are The Different Methods To Transfer Files From My Old

Computer To My New Dell™ Computer Using the Microsoft Operating System?).

NOTE: Access to the Dell™ Knowledge Base document may not be available in

certain countries.

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and restart the new computer.

Setting Up Your Computer 23

Windows® XP

screen

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Microsoft Windows Vista™

Click the Windows Vista Start button , and then click

and settings

In the

Click

→ Start Windows Easy Transfer.

User Account Control

Start a new transfer

dialog box, click

Continue a transfer in progress

Continue

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

Tran sfe r f il e s

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24 Setting Up Your Computer

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Specifications

NOTE: Offerings may vary by region. For more information regarding the

configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.

Processor

Processor type Intel

L1 cache L1 Cache 64KB, 16-way 32KB, 8-way 32KB

L2 cache Shared 3 MB or 6 MB L2 cache (info from

Front side bus frequency 1067 MHz

Core™ 2 Duo

iL1/24KB (info from web, yet to be verified)

web, yet to be verified)

System Information

System chipset Intel GM45 or PM 45

Data bus width 64 bit

DRAM bus width 64 bit

Processor address bus width 36 bit

Flash EPROM SPI 32 mbit

PCI bus (discrete graphics only) x16 PCIe

PC Card (optional)

CardBus controller Ricoh R5C847

PC Card connector one (supports one Type I or Type II card)

Cards supported PC Card: 3.3 V and 5 V

PC Card connector size 80 pins

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Specifications 25

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Express Card (optional)

NOTE: The Express Card slot is designed only for Express Cards. It does NOT support

PC Cards.

Express Card connector 54 mm Express Card slot (supports both

USB and PCIe based interfaces)

Cards supported Express Card/54 (54 mm)

Secure Digital (SD) Memory Card Reader

Cards supported SD, SDIO, SD HC, Mini SD (w/adapter)

MMC, MMC+, Mini MMC (w/adapter)

Memory

Memory module connector 2 DIMM slots

Memory configurations 1 GB (1 DIMM or 2 DIMMs)

2 GB (1 DIMM or 2 DIMMs)

3 GB (2 DIMMs)

4 GB (1 DIMM or 2 DIMMs, Vista only)

8 GB (2 DIMMS, Vista only)

Memory type DDR II 667 MHz and 800 MHz (if

supported by chipset and/or processor combinations). Non-ECC memory only.

Minimum memory 1 GB

Maximum memory 8 GB (supported by Vista only)

NOTE: In order to take advantage of the dual-channel bandwidth capability, both

memory slots must be populated and must match in size.

NOTE: The available memory displayed does not reflect the complete maximum

memory installed because some memory is reserved for system files.

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26 Specifications

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Ports and Connectors

Audio Microphone connector, stereo

headphone/speakers connector

IEEE 1394a 4-pin connector

Consumer IR

Mini-Card Support (internal expansion slots)

One dedicated Half-Mini Card slot for WLAN

One dedicated Full-Mini Card slot for WWAN (mobile broadband)

One dedicated Full-Mini Card slot for WPAN (Bluetooth

or ultra wideband

[UWB])

The WWAN or WPAN Full-Mini Card slot can also be used for the Intel

Modem RJ-11

Network adapter RJ-45 port

USB 1 PowerShare™ USB port

2 USB ports

eSATA eSATA/PowerShare USB port

Video VGA

DisplayPort

Flash Cache

Communications

Modem: internal modem optional

Network adapter 10/100 Ethernet LAN on system board

Wireless WLAN Half-Mini Card, WWAN, WPAN

Full-Mini Cards

Bluetooth

wireless technology

UWB technology

Mobile Broadband Full-Mini Card

GPS Supported by Mobile Broadband Full-Mini

Card

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Specifications 27

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