Dell 3905 User Manual

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Dell Vostro 3905 Owner's Manual

Regulatory Model: D17M Regulatory Type: D17M002

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 09

Rev. A00

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Contents

1 Working on Your Computer................................................................................5

Before Working Inside Your Computer................................................................................................ 5

Turning Off Your Computer..................................................................................................................6

After Working Inside Your Computer................................................................................................... 7

2 Removing and Installing Components............................................................. 8

Recommended Tools............................................................................................................................8

System Overview...................................................................................................................................8

Inside view ...................................................................................................................................... 8

Removing the Cover............................................................................................................................. 9

Installing the Cover............................................................................................................................... 9

Removing the Bezel.............................................................................................................................. 9

Installing the Bezel.............................................................................................................................. 10

Removing the Coin-Cell Battery........................................................................................................ 10

Installing the Coin-Cell Battery........................................................................................................... 11

Removing the Hard-Drive Assembly...................................................................................................11

Installing the Hard-Drive Assembly.................................................................................................... 12

Removing the Optical Drive................................................................................................................12

Installing the Optical Drive..................................................................................................................13

Removing the Card Reader.................................................................................................................13

Installing the Card Reader...................................................................................................................14

Removing the Memory........................................................................................................................14

Installing the Memory..........................................................................................................................15

Removing the Heatsink Module..........................................................................................................15

Installing the Heatsink Module............................................................................................................15

Removing the Processor..................................................................................................................... 15

Installing the Processor.......................................................................................................................16

Removing the Expansion Card(s)........................................................................................................ 17

Installing the Expansion Card(s).......................................................................................................... 17

Removing the Power Supply Unit (PSU)............................................................................................. 17

Installing the Power Supply Unit (PSU)...............................................................................................18

Removing the Power Switch...............................................................................................................18

Installing the Power Switch.................................................................................................................19

Removing the Input/Output (I/O) Panel............................................................................................ 20

Installing the Input/Output (I/O) Panel...............................................................................................21

Removing the System Fan...................................................................................................................21

Installing the System Fan.................................................................................................................... 22

Removing the System Board.............................................................................................................. 22

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Installing the System Board................................................................................................................ 23

System Board Components................................................................................................................23

3 Troubleshooting Your Computer....................................................................25

Diagnostic Power LED Codes.............................................................................................................25

Diagnostic Error Messages................................................................................................................. 26

System Error Messages.......................................................................................................................30

4 System Setup....................................................................................................... 31

Accessing System Setup......................................................................................................................31

System Setup Options......................................................................................................................... 31

Exit..................................................................................................................................................34

System Setup Overview...................................................................................................................... 34

5 Specifications...................................................................................................... 35

6 Contacting Dell...................................................................................................39

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Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

www.dell.com/regulatory_compliance

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer).

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CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

3. Disconnect all network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Press and hold the power button while the computer is unplugged to ground the system board.

6. Remove the cover.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

1. Shut down the operating system:

• In Windows 8.1:

– Using a touch-enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select

Settings.

b. Select the and then select Shut down.

* On the Home screen, touch the and then select Shut down.

– Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click the and select Shut down.

* On the Home screen, click and then select Shut down.

• In Windows 7:

1. Click Start .

2. Click Shut Down.

1. Click Start .

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2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click

Shut Down .

2. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.

1. Replace the cover.

CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

2. Connect any telephone or network cables to your computer.

3. Connect your computer and all attached devices to their electrical outlets.

4. Turn on your computer.

5. If required, verify that the computer works correctly by running the Dell Diagnostics.

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Removing and Installing Components

This section provides detailed information on how to remove or install the components from your computer.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Small plastic scribe

System Overview

Inside view

1. Power Supply Unit (PSU) 2. memory module

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3. optical drive 4. card-reader bay

5. I/O board 6. power-switch board

7. hard drive 8. coin-cell battery

9. VGA card 10. expansion card

11. heatsink module 12. system fan

Removing the Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Follow the steps to remove the cover:

a. Remove the screws that secure the cover to the computer [1]. b. Slide the computer cover towards the back of the computer [2]. c. Lift and remove the cover from the computer [3].

Installing the Cover

1. Place the cover on the computer and slide to install the cover.

2. Tighten the screws to secure the cover to the computer.

3. Follow the procedures in After Working Inside Your Computer.

Removing the Bezel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Follow the steps to remove the bezel:

a. Pry the front panel retention clips from the chassis to release the front bezel [1]. b. Lift and remove the bezel from the computer [2].

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Installing the Bezel

1. Insert the bezel on the computer aligning it to the placeholders.

2. Press the bezel until the hooks snap in to place.

3. Install the cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Coin-Cell Battery

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Push the coin-cell release latch and pull the coin-cell battery to remove it from the computer.

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Installing the Coin-Cell Battery

1. Place the coin-cell battery on the system board until it snaps in place.

2. Install the cover.

3. Follow the procedures in After Working Inside Your Computer.

Removing the Hard-Drive Assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

• cover

• bezel

3. Follow the steps to remove the hard-drive assembly from the computer:

a. Disconnect the SATA cable and power cable from the hard drive [1] [2]. b. Remove the screws that secure the hard-drive bracket [3] and lift it upwards to remove it from the

computer [4].

4. Follow the steps to remove the hard-drive bracket.

a. Remove the screws that secure the hard-drive bracket. b. Lift and remove the hard drive from the hard-drive bracket.

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Installing the Hard-Drive Assembly

1. Replace the hard drive into the hard-drive bracket.

2. Install the screws that secure the hard-drive bracket.

3. Install the hard-drive assembly into its slot on the computer.

4. Install the screws that secure the hard-drive assembly to the computer.

5. Connect the SATA cable and the power cable to the hard-drive assembly.

6. Install the:

• bezel

• cover

7. Follow the procedures in After Working Inside Your Computer.

Removing the Optical Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

• cover

• bezel

3. Follow the steps to remove the optical drive:

a. Disconnect the data cable [1] and power cable [2] from the optical drive. b. Remove the screws that secure the optical drive [3]. c. Slide the optical drive from the drive bay to remove it from the computer [4].

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Installing the Optical Drive

1. Push the optical drive into the optical-drive bay until it snaps into place.

2. Tighten the screws to secure the optical drive to the computer.

3. Connect the data cable and power cable to their connectors on the optical drive.

4. Install the:

• bezel

• cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the Card Reader

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

• cover

• bezel

3. Perform the following steps to remove the card reader:

a. Disconnect the power cable of the card reader from the system board [1]. b. Un-thread the power cable from the metal clip [2]. c. Remove the screws that secure the card reader to the computer [3]. d. Push the card reader towards the front of the computer and slide the card reader to remove from

the computer [4].

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Installing the Card Reader

1. Slide the card reader into its slot until it snaps into place.

2. Tighten the screws to secure the card reader to the computer.

3. Thread the card reader power cable through the metal clip.

4. Connect the power cable of the card reader to the system board.

5. Install the:

• bezel

• cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Press down on the memory-retention tabs on each side of the memory modules and lift the memory

module upwards to remove it from the computer.

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Installing the Memory

1. Align the notch on the memory card with the tab in the memory connector.

2. Insert the memory module into the memory socket.

3. Press down on the memory module until the memory-retention tabs secure the memory in place.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Heatsink Module

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Follow the steps to remove the processor heatsink module:

a. Disconnect the heatsink-module cable from the system board. b. Loosen the captive screws that secure the heatsink module to the system board. c. Lift the heatsink module upward and remove it from the computer.

Installing the Heatsink Module

1. Place the heatsink module on the processor.

2. Tighten the captive screws to secure the heatsink module to the system board.

3. Connect the heatsink-module cable to the connector on the system board.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Processor

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

• cover

• heatsink module

3. Push the processor release lever down and then press it outward to release it from the retention

hook that secures it.

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4. Lift the processor to remove it from the computer.

Installing the Processor

1. Install the processor into the socket.

NOTE: To install the processor correctly in to the socket, align the processor to its position as displayed in the image.

2. Press down the processor to secure it inside the socket.

3. Push the release lever down and then press it inward to hold the retention hook that secures it.

4. Install the:

• heatsink module

• cover

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5. Follow the procedures in After Working Inside Your Computer.

Removing the Expansion Card(s)

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Follow the steps to remove the expansion card:

a. Press the blue tab [1] and slide down the release lever that secures the expansion card [2]. b. Press the retaining tab to release the expansion card from its connector [3]. c. Lift the expansion card from the connector and remove it from the computer [4].

4. Repeat the same sequence of steps to remove any additional expansion card(s) installed.

Installing the Expansion Card(s)

1. Insert the expansion card to its connector on the system board.

2. Secure the expansion card by pushing the card-retention latch until it snaps into place.

3. Repeat the steps to install any additional expansion cards.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Power Supply Unit (PSU)

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Disconnect the following power supply cables from the system board by pressing on the retention

latch and lifting it upwards.

• system board [1]

• system fan [2]

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4. Follow the steps to remove the power supply unit:

a. Remove the screws that secure the power supply unit to the computer. b. Push-in on the blue release tab at the base of the power supply unit [1]. c. Slide the power supply unit towards the back and remove it from the computer [2].

Installing the Power Supply Unit (PSU)

1. Slide the PSU towards the back of the computer until it snaps into place.

2. Replace the screws to secure the power supply unit to the computer.

3. Connect the PSU cables to their connectors on the system board.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Power Switch

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

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• cover

• bezel

3. Follow the steps to remove the power switch:

a. Disconnect the power-switch cable from the system board [1]. b. Un-thread the power-switch cable from the metal-retention clips [2].

4. Remove the power switch by pressing on the two tabs [1] and pulling it out from the slot.

Installing the Power Switch

1. Insert the power-switch cable through the front of the computer.

2. Push the power switch into its slot and press it in, until it snaps into place.

3. Route the power-switch cable through the metal clip.

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4. Connect the power-switch cable to the connector on the system board.

5. Install the:

• bezel

• cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Input/Output (I/O) Panel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

• cover

• bezel

3. Follow the steps to remove the I/O panel cables:

a. Disconnect the I/O panel and FlyWire cables from the system board [1, 3]. b. Un-thread the cables from the metal-retention clips [2, 4].

4. Follow the steps to remove the I/O panel:

a. Remove the screw that secures the I/O panel to the computer. b. Slide the I/O panel outwards and remove it from the computer.

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Installing the Input/Output (I/O) Panel

1. Slide the I/O panel into its slot on the computer.

2. Tighten the screw to secure the I/O panel to the computer.

3. Route the cables through the metal-rentention clips.

4. Connect the I/O panel and FlyWire cables to their connectors on the system board.

5. Install the:

• bezel

• cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the System Fan

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Follow the steps to remove the system fan:

a. Disconnect the fan cable from the system board. b. Remove the screws that secure the system fan to the computer. c. Push the system fan inwards and remove it from the computer.

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Installing the System Fan

1. Place the system fan on the computer.

2. Tighten the screws to secure the system fan to the computer.

3. Connect the system-fan cable to the connector on the system board.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the System Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

• cover

• bezel

• optical drive

• hard drive

• heatsink module

• processor

• memory

• expansion cards

• I/O panel

3. Follow the steps to remove the system board:

a. Disconnect and un-thread all the cables connected to the system board. b. Remove the screws that secure the system board to the computer. c. Slide the system board towards the front of the computer and tilt to a 45–degree angle. d. Lift and remove the system board out of the computer.

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Installing the System Board

1. Place the system board into the computer securely until it snaps in place.

2. Tighten the screws to secure the system board to the computer.

3. Thread and connect all the cables to the system board.

4. Install the:

• I/O panel

• memory

• expansion cards

• processor

• heatsink

• hard-drive assembly

• optical drive

• bezel

• cover

5. Follow the procedures in After Working Inside Your Computer.

System Board Components

The following image displays the system board components:

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1. PCIe x1 connector 2. PCIe x16 connector

3. PCIe x1 connector 4. system fan connector

5. P2 power connector 6. processor socket

7. processor-fan connector 8. memory connectors

9. P1 power connector 10. front USB connector

11. real-time clock reset jumper 12. password reset jumper

13. card reader connector 14. coin-cell battery

15. SATA connectors 16. power-switch connector

17. SATA connectors 18. front audio connector

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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Diagnostic Power LED Codes

Table 1. Diagnostic power LED codes

Power LED Light Status

Off The computer is either turned off or is not

Steady / Blinking Amber

Blinking White Light

Possible Cause Troubleshooting Steps

receiving power or in Hibernation mode.

Computer fails to complete POST or processor failure.

Computer is in sleep mode.

• Re-seat the power cable in the power connector on the back of the computer and the electrical outlet.

• If the computer is plugged into a power strip, ensure the power strip is plugged into an electrical outlet and is turned on. Also, bypass power protection devices, power strips, and power extension cables to verify the computer turns on properly.

• Ensure the electrical outlet is working by testing it with another device, such as a lamp.

• Remove and then reinstall any cards.

• Remove and then reinstall the graphics card, if applicable.

• Ensure the power cable is connected to the motherboard and processor.

• Press the power button to bring the computer out of the sleep mode.

• Ensure all power cables are securely connected to the system board.

• Ensure the main power cable and front panel cable are securely connected to the system board.

Steady White

The computer is fully functional and in the On state.

If the computer is not responding, do the following:

• Ensure the display is connected and turned on.

• If the display is connected and turned on, listen for a beep code.

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Diagnostic Error Messages

Table 2. Diagnostic error messages

Error Messages Description

AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For

an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program.

BAD COMMAND OR FILE NAME Ensure that you have spelled the command

correctly, put spaces in the proper place, and used the correct pathname.

CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor

has failed. Contact Dell.

CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands

from the computer.

DATA ERROR The hard drive cannot read the data.

DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or

improperly seated. Reinstall the memory modules or, if necessary, replace them.

DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard

drive tests in the Dell Diagnostics.

DRIVE NOT READY The operation requires a hard drive in the bay

before it can continue. Install a hard drive in the hard drive bay.

ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard.

Reinsert the card or try another card.

EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non-volatile

memory (NVRAM) does not match the memory installed in the computer. Restart the computer. If the error appears again, Contact Dell

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? " < > | -

GATE A20 FAILURE A memory module may be loose. Reinstall the

GENERAL FAILURE The operating system is unable to carry out the

The file that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk.

Do not use these characters in filenames.

memory modules or, if necessary, replace them.

command. The message is usually followed by specific information. For example, Printer out of paper. Take the appropriate action.

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Error Messages Description

HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut

down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics.

HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands

from the computer. Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics.

HARD-DISK DRIVE FAILURE The hard drive does not respond to commands

HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the

computer, remove the hard drive, and boot the computer from an optical. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics.

INSERT BOOTABLE MEDIA The operating system is trying to boot to non-

bootable media, such as a floppy disk or optical drive. Insert bootable media.

INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM

KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable

KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable

The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program.

connection. Run the Keyboard Controller test in the Dell Diagnostics.

connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics.

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Error Messages Description

KEYBOARD DATA LINE FAILURE For external keyboards, check the cable

connection. Run theKeyboard Controller test in the Dell Diagnostics.

KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable

connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics.

LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT

MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE

MEMORY ALLOCATION ERROR The software you are attempting to run is

MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE

MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE

MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE

NO BOOT DEVICE AVAILABLE The computer cannot find the hard drive. If the

Dell MediaDirect cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played.

A memory module may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them.

conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation.

A memory module may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them.

hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.

NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted, Contact

Dell.

NO TIMER TICK INTERRUPT A chip on the system board may be

malfunctioning. Run the System Set tests in the Dell Diagnostics.

NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN

OPERATING SYSTEM NOT FOUND Reinstall the hard drive. If the problem persists,

You have too many programs open. Close all windows and open the program that you want to use.

Contact Dell.

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Error Messages Description

OPTIONAL ROM BAD CHECKSUM The optional ROM has failed. Contact Dell.

SECTOR NOT FOUND The operating system cannot locate a sector on

the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start > Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

SEEK ERROR The operating system cannot find a specific track

on the hard drive.

SHUTDOWN FAILURE A chip on the system board may be

malfunctioning. Run the System Set tests in the

Contact Dell.

TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted.

Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program. If the message reappears, Contact Dell.

TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system

configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact

Dell.

TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM

TIMER CHIP COUNTER 2 FAILED A chip on the system board may be

UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or

X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY

The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options.

malfunctioning. Run the System Set tests in the Dell Diagnostics.

a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the System Setup or Contact Dell.

Insert a disk into the drive and try again.

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System Error Messages

Table 3. System error messages

System Message Description

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support

CMOS checksum error RTC is reset, BIOS Setup default has been loaded.

CPU fan failure CPU fan has failed

System fan failure System fan has failed

Hard-disk drive failure Possible hard disk drive failure during POST

Keyboard failure Keyboard failure or loose cable. If reseating the

No boot device available No bootable partition on hard disk drive, the hard

No timer tick interrupt A chip on the system board might be

The computer failed to complete the boot routine three consecutive times for the same error.

cable does not solve the problem, replace the keyboard.

disk drive cable is loose, or no bootable device exists.

• If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

• Enter system setup and ensure that the boot sequence information is correct.

malfunctioning or motherboard failure.

NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem

S.M.A.R.T error, possible hard disk drive failure.

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System Setup

System Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage your computer security

Accessing System Setup

1. Turn on (or restart) your computer.

2. After the white Dell logo appears, press <F2> or <F12> immediately.

The System Setup page displays.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Then, shut down or restart your computer and try again.

System Setup Options

Table 4. Main

System Information

BIOS Revision Displays the BIOS revision.

BIOS Build Date Displays the date the system BIOS was built.

System Name Displays the model name of the system.

System Time Allows you to reset the time on the computer's

internal clock.

System Date Allows you to reset the date on the computer's

internal calendar.

Service Tag Displays the service tag of your computer.

Asset Tag Displays the asset tag of your computer (if

available).

Processor Information

Processor Type Displays the type of processor.

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System Information

Processor ID Displays the processor ID.

Processor Core Count Displays the processor core count.

Processor L1 Cache Displays the processor L1 cache size.

Processor L2 Cache Displays the processor L2 cache size.

Memory Information

Memory Installed Displays the total computer memory.

Memory Available Displays the available memory.

Memory Running Speed Displays the memory speed.

Memory Technology Displays the memory type and technology.

SATA Information

SATA 0 Displays the model number and capacity of the

hard drive.

SATA 1 Displays the model number and capacity of the

hard drive.

SATA 2 Displays the model number and capacity of the

hard drive.

SATA 3 Displays the model number and capacity of the

hard drive.

Table 5. Advanced

Processor Configuration

AMD Cool ‘N’ Quiet Allows you to enable or disable

Default: Enabled the AMD Cool ‘N’ Quiet mode in the installed processor in the system.

Secure Virtual Machine Mode Allows you to enable or disable

Default: Enabled AMD Secure Virtual Machine Mode (SVM).

USB Configuration

Front USB Ports

Allows you to enable or disable the Front USB Ports.

Rear USB Ports Allows you to enable or disable

Default: Enabled

Default: Enabled the Rear USB Ports.

Onboard Device Configuration

Onboard Audio Controller Allows you to enable or disable

Default: Enabled the onboard audio controller.

SATA Mode Displays the SATA Mode Default: AHCI

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Processor Configuration

Onboard LAN Controller Allows you to enable or disable

Default: Enabled the onboard LAN controller.

Onboard LAN Boot ROM Allows you to enable or disable

Default: Disabled the onboard LAN boot ROM.

Table 6. Boot

Numlock Key Allows you to enable or disable the numlock key

during Boot.

Secure Boot Control Allows you to enable or disable the Secure Boot

Control.

Secure Boot Mode Allows you to select the secure boot mode

selector.

Load Legacy OPROM Allows you to enable or disable loading of a legacy

OPROM.

Keyboard Errors Allows you to enable or disable the displaying

keyboard errors.

USB Boot Support Allows you to enable or disable USB Boot Support.

Boot Mode Allows you to select the boot mode.

1st Boot Device Allows you to enable or disable the boot device.

2nd Boot Device Allows you to enable or disable the boot device.

3rd Boot Device Allows you to enable or disable the boot device.

4th Boot Device Allows you to enable or disable the boot device.

5th Boot Device Allows you to enable or disable the boot device.

Hard Disk Drivers Displays information about hard-disk drivers.

CD/DVD ROM Drivers Displays information about CD/DVD ROM drivers.

Network Drivers Displays information about network drives.

Table 7. Power

Wake up by Integrated LAN/WLAN Allows you to enable or disable Wake up by

Integrated LAN/WLAN

AC Recovery Specifies the AC recovery mode.

Auto Power On Allows you to enable or disable Auto Power On

mode.

Auto Power On Mode Allows you to select the day to enable the Auto

Power On mode.

Auto Power On Date Allows you to select the specific date to enable the

Auto Power On mode.

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Auto Power On Time Allows you to select the specific time to enable the

Auto Power On mode.

Table 8. Security

Supervisor Password Specifies whether an administrator password has

been assigned.

User Password Specifies whether a user password has been

assigned.

Set Supervisor Password Allows you to change or delete the administrator

password.

HDD Protection Allows you to enable or disable the HDD

protection.

Exit

This section allows you to save, discard, and load default settings before exiting from System Setup.

System Setup Overview

System Setup allows you to:

• change the system configuration information after you add, change, or remove any hardware in your computer.

• set or change a user-selectable option such as the user password.

• read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your computer to work incorrectly.

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Specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.

Table 9. Processor

Type

L2 cache Up to 4 MB

Table 10. Memory

Memory module connector two DIMM slots

Memory module capacity 2 GB, 4 GB, and 8 GB

Type 1600 MHz DDR3 (Non-ECC)

Minimum memory 2 GB

Maximum memory 16 GB

Table 11. Video

Video Type:

Integrated AMD Radeon

Discrete

• AMD Sempron 250

• AMD Athlon X2 350

• AMD A4-6300

• AMD A6-6400K

• AMD A8-6500

• AMD HD 8490 (1 GB DDR3) DP/DVI (UI)

• NVIDIA GeForce GT 705 1 GB GDDR3

Integrated video memory Shared system memory

Table 12. Audio

Integrated Integrated 5.1 high-definition audio

Table 13. Network

Integrated Realtek 10/100/1000 Mbps Ethernet

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Table 14. System Information

Chipset AMD A78

BIOS chip (NVRAM) 4 MB SPI Flash ROM

Table 15. Expansion Bus

Bus speed:

PCI Express PCIe 2.0 at speeds upto 5.0 GT/s

SATA SATA Gen 3 at 6 Gb/s

USB speed:

USB 2.0 480 Mb/s

USB 3.0 5 Gb/s

Table 16. Cards

PCIe x16 one full-height card

PCIe x1 up to three full-height cards

Table 17. Drives

Externally accessible:

5.25-inch drive bays one

Internally accessible:

3.5-inch drive bays one

Table 18. External Connectors

Audio:

Back panel three connectors

Front Panel two front-panel connectors for headphone and

microphone

Network one RJ45 connector

USB:

Front panel two USB 2.0 connectors

Back panel

• two USB 2.0 connectors

• two USB 3.0 connectors

Video

• one 15-hole VGA connector

• one 19-pin HDMI connector

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Table 19. Control Lights And Diagnostic Lights

power button light white light — solid white light indicates power-on

state.

blinking white light — solid white light indicates sleep state of the computer; steady / blinking amber light indicates a problem with the system board.

drive activity light white light — blinking white light indicates that the

computer is reading data from, or writing data to the hard drive.

Table 20. Power

Coin-cell battery 3 V CR2032 lithium coin-cell

Input voltage 180 VAC–264 VAC

Input frequency 50 Hz to 60 Hz

Wattage 200 W

Input current 3.0 A

NOTE: Total power output of +5 V and +3.30 V can not exceed 80 W.

Maximum heat dissipation 682 BTU/hr

NOTE: Heat dissipation is calculated by using the power supply wattage rating.

Table 21. Physical

Height 360 mm (14.17 inches)

Width 175 mm (6.88 inches)

Depth 436.3 mm (17.17 inches)

Weight (Minimum) 8.60 kg (18.96 lb)

Table 22. Environmental

Temperature:

Operating 10 °C to 35 °C (50 °F to 95 °F)

Storage –40 °C to 65 °C (–40 °F to 149 °F)

Relative humidity 20 % to 80 % (non-condensing)

Altitude:

Operating –15.20 m to 5000 m (–50 ft to 10,000 ft)

Storage –15.20 m to 5000 m (–50 ft to 35,000 ft)

Airborne contaminant level G1 as defined by ISA-S71.04–1985

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Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.