Dell 352JC Getting Started Guide
Dell Precision 3520
Owner's Manual
Regulatory Model: P60F
Regulatory Type: P60F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 02
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 7
Safety instructions............................................................................................................................................................. 7
Before working inside your computer..............................................................................................................................7
Turning o your computer — Windows 10.....................................................................................................................8
After working inside your computer.................................................................................................................................8
2 Removing and installing components.............................................................................................................9
Recommended tools..........................................................................................................................................................9
Subscriber Identity Module(SIM) board..........................................................................................................................9
Installing the Subscriber Identication Module (SIM) card.....................................................................................9
Removing the Subscriber Identication Module (SIM) card.................................................................................. 9
Base cover.........................................................................................................................................................................10
Removing the base cover..........................................................................................................................................10
Installing the base cover.............................................................................................................................................11
Battery................................................................................................................................................................................ 11
Lithium-ion battery precautions.................................................................................................................................11
Removing the battery................................................................................................................................................ 12
Installing the battery...................................................................................................................................................12
Solid State Drive (SSD)....................................................................................................................................................13
Removing the M.2 Solid State Drive (SSD)............................................................................................................ 13
Installing the M.2 Solid State Drive (SSD)...............................................................................................................14
Hard drive.......................................................................................................................................................................... 14
Removing hard drive assembly................................................................................................................................. 14
Installing the hard drive assembly.............................................................................................................................15
Coin cell battery................................................................................................................................................................15
Removing the coin cell battery................................................................................................................................. 15
Installing the coin cell battery....................................................................................................................................16
WLAN card........................................................................................................................................................................16
Removing the WLAN card.........................................................................................................................................16
Installing the WLAN card........................................................................................................................................... 17
WWAN card.......................................................................................................................................................................17
Removing the WWAN card........................................................................................................................................17
Installing the WWAN card..........................................................................................................................................18
Memory module................................................................................................................................................................ 18
Removing the memory module.................................................................................................................................18
Installing the memory module................................................................................................................................... 19
Keyboard............................................................................................................................................................................19
Removing the keyboard trim..................................................................................................................................... 19
Removing the keyboard............................................................................................................................................ 20
Installing the keyboard...............................................................................................................................................23
Installing the keyboard trim.......................................................................................................................................23
Heat sink........................................................................................................................................................................... 24
Removing the heat sink assembly............................................................................................................................24
Contents
3
Installing the heat sink assembly .............................................................................................................................25
Power connector port..................................................................................................................................................... 25
Removing the power connector port...................................................................................................................... 25
Installing the power connector port........................................................................................................................ 26
Chassis frame...................................................................................................................................................................26
Removing the chassis frame.................................................................................................................................... 26
Installing the chassis frame.......................................................................................................................................28
System board....................................................................................................................................................................28
Removing the system board.....................................................................................................................................28
Installing the system board........................................................................................................................................ 31
SmartCard module............................................................................................................................................................31
Removing the SmartCard reader..............................................................................................................................31
Installing the SmartCard reader............................................................................................................................... 33
LED board......................................................................................................................................................................... 33
Removing the LED board..........................................................................................................................................33
Installing the LED board............................................................................................................................................ 34
Speaker............................................................................................................................................................................. 35
Removing the speaker...............................................................................................................................................35
Installing the speaker.................................................................................................................................................36
Hinge cap.......................................................................................................................................................................... 36
Removing the hinge cap........................................................................................................................................... 36
Installing the hinge cap.............................................................................................................................................. 37
Display assembly...............................................................................................................................................................37
Removing the display assembly................................................................................................................................37
Installing the display assembly...................................................................................................................................41
Display bezel......................................................................................................................................................................41
Removing the display bezel....................................................................................................................................... 41
Installing the display bezel.........................................................................................................................................42
Display hinges................................................................................................................................................................... 42
Removing the display hinge......................................................................................................................................42
Installing the display hinge........................................................................................................................................ 43
Display panel..................................................................................................................................................................... 44
Removing the display panel...................................................................................................................................... 44
Installing the display panel.........................................................................................................................................45
eDP cable..........................................................................................................................................................................46
Removing the eDP cable...........................................................................................................................................46
Installing the eDP cable.............................................................................................................................................46
Camera.............................................................................................................................................................................. 47
Removing the camera................................................................................................................................................47
Installing the camera..................................................................................................................................................48
Palm rest...........................................................................................................................................................................48
Replacing the palm rest.............................................................................................................................................48
3 Technology and components....................................................................................................................... 50
Power adapter..................................................................................................................................................................50
Processors........................................................................................................................................................................50
Verifying the processor usage in Task Manager.................................................................................................... 50
Contents
4
Verifying the processor usage in Resource Monitor...............................................................................................51
Chipsets............................................................................................................................................................................. 51
Downloading the chipset driver............................................................................................................................... 52
Graphic options................................................................................................................................................................ 52
Intel HD Graphics drivers.......................................................................................................................................... 52
Downloading drivers.................................................................................................................................................. 52
Display options................................................................................................................................................................. 53
Identifying the display adapter................................................................................................................................. 53
Changing the screen resolution................................................................................................................................53
Rotating the display...................................................................................................................................................53
Adjusting brightness in Windows 10........................................................................................................................ 54
Cleaning the display...................................................................................................................................................54
Using touch screen in Windows 10..........................................................................................................................54
Connecting to external display devices...................................................................................................................55
Realtek ALC3246 Waves MaxxAudio Pro controller....................................................................................................55
Downloading the audio driver...................................................................................................................................55
Identifying the audio controller in Windows 10.......................................................................................................55
Changing the audio settings.....................................................................................................................................56
WLAN cards..................................................................................................................................................................... 56
Hard drive options............................................................................................................................................................56
Identifying the hard drive in Windows 10................................................................................................................56
Identifying the hard drive in the BIOS.....................................................................................................................56
Camera features...............................................................................................................................................................56
Identifying the camera in Device Manager on Windows 10..................................................................................57
Starting the camera (Windows 7, 8.1 and 10)......................................................................................................... 57
Starting the camera application............................................................................................................................... 57
Memory features..............................................................................................................................................................58
Verifying system memory in Windows 10............................................................................................................... 58
Verifying system memory in system setup (BIOS)................................................................................................ 58
Testing memory using ePSA.....................................................................................................................................58
DDR4........................................................................................................................................................................... 59
Realtek HD audio drivers.................................................................................................................................................60
4 System setup options...................................................................................................................................61
Boot Sequence................................................................................................................................................................. 61
Navigation keys................................................................................................................................................................62
System Setup overview.................................................................................................................................................. 62
Accessing System Setup................................................................................................................................................ 62
General screen options....................................................................................................................................................62
System Conguration screen options........................................................................................................................... 63
Video screen options.......................................................................................................................................................65
Security screen options...................................................................................................................................................66
Secure Boot screen options............................................................................................................................................67
Intel Software Guard Extensions....................................................................................................................................68
Performance screen options.......................................................................................................................................... 68
Power Management screen options..............................................................................................................................69
POST Behavior screen options...................................................................................................................................... 70
Contents
5
Virtualization support screen options.............................................................................................................................71
Wireless screen options...................................................................................................................................................72
Maintenance screen options...........................................................................................................................................72
System Log screen options.............................................................................................................................................73
Updating the BIOS in Windows .....................................................................................................................................73
System and setup password...........................................................................................................................................73
Assigning a system password and setup password............................................................................................... 74
Deleting or changing an existing system and or setup password.........................................................................74
5 Technical specications............................................................................................................................... 75
System specications......................................................................................................................................................75
Processor specications..................................................................................................................................................76
Memory specications.................................................................................................................................................... 76
Storage specications..................................................................................................................................................... 76
Audio specications......................................................................................................................................................... 76
Video specications......................................................................................................................................................... 77
Camera specications......................................................................................................................................................77
Communication specications........................................................................................................................................78
Port and connector specications.................................................................................................................................78
Contactless smart card specications...........................................................................................................................78
Contact smart card specications................................................................................................................................. 78
Display specications.......................................................................................................................................................78
Keyboard specications...................................................................................................................................................79
Touchpad specications.................................................................................................................................................. 79
Battery specications......................................................................................................................................................80
AC Adapter specications...............................................................................................................................................80
Physical specications..................................................................................................................................................... 81
Environmental specications...........................................................................................................................................81
6 Diagnostics.................................................................................................................................................. 82
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................................................................................... 82
Device status lights..........................................................................................................................................................83
LAN status LED................................................................................................................................................................84
Battery status lights.........................................................................................................................................................84
7 Contacting Dell............................................................................................................................................ 86
6
Contents
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
Before working inside your computer
1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
CAUTION
8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #
Working on your computer 7
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Turning o your computer — Windows 10
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your computer .
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Replace the battery.
2 Replace the base cover.
3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
4 Connect any telephone or network cables to your computer.
CAUTION
computer.
5 Connect your computer and all attached devices to their electrical outlets.
6 Turn on your computer.
: To connect a network cable, rst plug the cable into the network device and then plug it into the
8
Working on your computer
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
Subscriber Identity Module(SIM) board
Installing the Subscriber Identication Module (SIM) card
2
1 Insert a paperclip or a SIM card removal tool into the pinhole [1].
2 Pull the SIM card tray to remove it [2].
3 Place the SIM card on the SIM card tray.
4 Push the SIM card tray into the slot until it clicks into place.
Removing the Subscriber Identication Module (SIM) card
CAUTION
turned o or the network connections are disabled.
1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is
Removing and installing components 9
2 Pull the SIM card tray to remove it.
3 Remove the SIM card from the SIM card tray.
4 Push the SIM card tray into the slot until it clicks into place.
Base cover
Removing the base cover
1 Follow the procedure in Before working inside your computer.
2 To remove the base cover:
a Loosen the M2x5 captive screws that secure the base cover to the computer [1].
b Pry the base cover from the edge [2].
NOTE: You may need a plastic scribe to pry the base cover from the edge.
3 Lift the base cover away from the computer.
Removing and installing components
10
Installing the base cover
1 Align the base cover with the screw holders on the computer.
2 Press the edges of the cover until it clicks into place.
3 Tighten the M2x5 screws to secure the base cover to the computer.
4 Follow the procedure in After working inside your computer.
Battery
Lithium-ion battery precautions
CAUTION
• Exercise caution when handling Lithium-ion batteries.
• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter
• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
• Do not expose the battery to high temperatures, or disassemble battery packs and cells.
• Do not apply pressure to the surface of the battery.
• Do not bend the battery.
• Do not use tools of any kind to pry on or against the battery.
• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a Lithium-ion
• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers.
:
from the system to allow the battery to drain.
battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://www.dell.com/support for
assistance and further instructions.
Removing and installing components 11
Removing the battery
NOTE: 92 WHr battery requires the use of a M.2 card and a 68Whr battery can use either a M.2 or 7mm SATA drive.
1 Follow the procedure in Before working inside your computer.
2 Remove the base cover.
3 To remove the battery:
a Disconnect the battery cable from the connector on the system board [1].
b Loosen the M2x5 screws that secure the battery to the computer [2].
c Lift the battery away from the computer [3].
NOTE: A 4-cell 68Whr battery has only 1 screw.
Installing the battery
NOTE
: the 92Whr battery requires the use of a M.2 card and a 68Whr battery can use either a M.2 or 7mm SATA drive.
1 Insert the battery into the slot on the computer.
2 Connect the battery cable to the connector on the battery.
3 Tighten the M2x5 screw to secure the battery to the computer.
4 Install the base cover.
5 Follow the procedure in After working inside your computer.
Removing and installing components
12
Solid State Drive (SSD)
Removing the M.2 Solid State Drive (SSD)
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the SSD:
a Peel o the adhesive tape that is placed above the SSD card [1].
b Remove the M2.0x3.0 screw that secures the SSD to the computer [2].
c Slide and lift the SSD from the computer [3].
NOTE: For models shipped with NVMe SSDs, remove the thermal plate placed over the SSD.
Removing and installing components 13
Installing the M.2 Solid State Drive (SSD)
NOTE: Before installing SSD card, you must make sure that your computer has a 92 Whr battery.
1 Insert the SSD into the connector on the computer.
2 Tighten the M2.0x3.0 screw to secure the SSD to the computer.
3 Ax the adhesive tape above the SSD card.
NOTE: For models shipped with NVMe SSDs, the SSD requires installation of a thermal plate over it.
4 Install the:
a battery
b base cover
5 Follow the procedure in After working inside your computer.
Hard drive
Removing hard drive assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the hard drive assembly:
a Disconnect the hard drive cable from the connector on the system board [1].
b Remove the screws that secure the hard drive assembly to the computer [2].
c Lift the hard drive assembly away from the computer [3].
14
Removing and installing components
NOTE: The image displayed above is for reference only. Some components location may vary.
Installing the hard drive assembly
NOTE: 7mm SATA drive requires a 68Whr battery.
1 Insert the hard drive assembly into the slot on the computer.
2 Tighten the screws to secure the hard drive assembly to the computer.
3 Connect the hard drive cable to the connector on the hard drive and on the system board.
4 Install the:
a battery
b base cover
5 Follow the procedures in After working inside your system.
Coin cell battery
Removing the coin cell battery
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the coin cell battery:
a Disconnect the coin cell battery cable from the connector on the system board [1].
b Pry the coin cell battery to release from the adhesive and lift it away from the system board [2].
Removing and installing components
15
Installing the coin cell battery
1 Place the coin cell battery into the slot on the system board.
2 Connect the coin cell battery cable to the connector on the system board.
NOTE
: Ensure the coin cell battery cable is properly routed to avoid damages to the cable.
3 Install the:
a battery
b base cover
4 Follow the procedure in After working inside your computer.
WLAN card
Removing the WLAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the WLAN card:
a Remove the M2.0x3.0 screw that secures the WLAN card to the computer [1].
b Remove the metal tab that secures the WLAN cables [2].
Removing and installing components
16
c Disconnect the WLAN cables from the connectors on the WLAN card [3].
NOTE: The WLAN card is held in place with an adhesive foam spacer.
d Lift the WLAN card to release it from the adhesive[4].
Installing the WLAN card
1 Insert the WLAN card into the slot on the computer.
2 Route the WLAN cables through the routing channel.
3 Connect the WLAN cables to the connectors on the WLAN Card.
4 Place the metal bracket and tighten the M2.0x3.0 screw to secures it to the computer.
5 Install the:
a battery
b base cover
6 Follow the procedure in After working inside your system.
WWAN card
Removing the WWAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
Removing and installing components
17
b battery
3 To remove the WWAN card:
a Disconnect the WWAN cables from the connectors [1].
b Remove the M2.0x3.0 screw that secures the WWAN card to the computer [2].
c Lift the WWAN card away from the connector[3].
Installing the WWAN card
1 Insert the WWAN card into the slot on the computer.
2 Tighten the M2.0x3.0 screw to secure WWAN card on the computer.
3 Connect the WWAN cables to the connectors on the WWAN Card.
4 Install the:
a battery
b base cover
5 Follow the procedure in After working inside your system.
Memory module
Removing the memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
Removing and installing components
18
b battery
3 To remove the memory module:
a Pry the clips securing the memory module until the memory pops-up [1].
b Lift the memory module away from the connector [2].
Installing the memory module
1 Insert the memory module into the memory module socket until the clips secure the memory module.
2 Install the:
a battery
b base cover
3 Follow the procedures in After working inside your computer.
Keyboard
Removing the keyboard trim
1 Follow the procedure in Before working inside your computer.
2 Pry the keyboard trim from the edges [1] and lift it away from the computer [2].
Removing and installing components
19
NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.
Removing the keyboard
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
c keyboard trim
3 Lift the latch, and disconnect the keyboard cable [1], touchpad cable [2], trackstick cable [3] and back light(optional) [4] from the
connector.
Removing and installing components
20
4 To remove the keyboard:
a Remove the M2x2 screws that secure the keyboard to the computer [1].
b Pry the keyboard from the edge of the computer [2].
Removing and installing components
21
5 Slide and lift the keyboard away from the computer.
22
Removing and installing components
Installing the keyboard
1 Align the keyboard with the screw holders on the computer.
2 Tighten the M2.0x2.5 screws to secure the keyboard to the computer.
3 Connect the keyboard cable, touchpad cable, trackstick cable and back light(optional) to the connectors on the system board.
4 Install the:
a keyboard trim
b battery
c base cover
5 Follow the procedure in After working inside your system.
Installing the keyboard trim
1 Align the keyboard trim with the tabs on the computer and press it until it clicks into place
2 Follow the procedure in After working inside your system.
Removing and installing components
23
Heat sink
Removing the heat sink assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the heat sink assembly:
a Disconnect the heat sink assembly cable[1] and remove the screws that secure on the system board[2].
b Remove the M2.0x3.0 screws that secure the heat sink assembly on the system board [1].
NOTE
: Remove the screws that secure the heat sink assembly to the system board in the order of the
callouts shown on the heat sink assembly [1, 2, 3, 4, 5, 6].
c Lift the heat sink assembly away from the system board [2].
24
Removing and installing components
Installing the heat sink assembly
1 Place the heat sink assembly on the system board and align it with the screw holders.
2 Tighten the M2.0x3.0 screws to secure the heat sink assembly to the system board.
NOTE
: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4, 5, 6].
3 Connect the heat sink assembly to the connector on the system board.
4 Install the:
a battery
b base cover
5 Follow the procedure in After working inside your computer.
Power connector port
Removing the power connector port
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the power connector port:
a Disconnect the power connector port cable from the connector on the system board [1].
b Remove the M2.0x3.0 screw to release the metal bracket that secures the power connector port [2].
c Remove the metal bracket that secures the power connector port [3].
d Lift the power connector port away from the computer [4].
Removing and installing components
25
Installing the power connector port
1 Insert the power connector port into the slot on the computer.
2 Place the metal bracket on the power connector port.
3 Tighten the M2.0x3.0 screw to secure the metal bracket to the power connector port on the computer.
4 Connect the power connector port cable to the connector on the system board.
5 Install the:
a battery
b base cover
6 Follow the procedure in After working inside your computer.
Chassis frame
Removing the chassis frame
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a SIM card module
b base cover
c battery
d WLAN card
e WWAN card
Removing and installing components
26
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