This device complies with RSS210 of Industry Canada.
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Europe -- EU Declaration of Conformity
This equipment complies with the essential requirements of the European Union directive 1999/5/EC.
Cet équipement est conforme aux principales caractéristiques définies dans la Directive européenne RTTE 1999/5/CE.
Die Geräte erfüllen die grundlegenden Anforderungen der RTTE- Richtlinie 1999/5/EG.
Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea R&TTE 1999/5/CE.
Este equipo cumple los requisitos principales de la Directiva 1999/5/CE de la UE, "Equipos de Terminales de Radio y
Telecomunicaciones".
Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva RTT).
Deze apparatuur voldoet aan de noodzakelijke vereisten van EU- richtlijn betreffende radioapparatuur en telecommunicatie eindapparatuur 1999/5/EG.
Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og teleterminaludstyr.
Dette utstyret er i overensstemmelse med hovedkravene i R&TTE -direktivet (1999/5/EC) fra EU.
Utrustningen uppfyller kraven för EU- direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens
överensstämmelse (R&TTE).
Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive 1999/5/EC) vaatimuksia.
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France
Some areas of France have a restricted frequency band. The worst-case maximum authorized power indoors is:
10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz)
100 mW for frequencies between 2446.5 MHz and 2483.5 MHz (NOTE - Channels 10 through 13 inclusive operate in the band
2446.6 MHz - 2483.5 MHz)
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There are few possibilities for outdoor use: On private property or on the private property of public persons, use is subject to a
preliminary authorization procedure by the Ministry of Defence, with maximum authorized power of 100 mW in the 2446.5 - 2483.5
MHz band. Use outdoors on public property is not permitted.
In the departments listed below, for the entire 2.4 GHz band:
Maximum authorized power indoors is 100 mW
Maximum authorized power outdoors is 10 mW
Departements in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP of less than 100 mW indoors and less
than 10 mW outdoors:
01 Ain Orientales36Indre66 Pyrénées
02 Aisne37Indre et Loire67 Bas Rhin
03 Allier41Loir et Cher68 Haut Rhin
05 Hautes Alpes42Loire70 Haute Saône
08 Ardennes45Loiret71 Saône et Loire
09 Ariège50Manche75 Paris
11 Aude55Meuse82 Tarn et Garonne
12 Aveyron58Nièvre84 Vaucluse
16 Charente59Nord88 Vosges
24 Dordogne60Oise89 Yonne
25 Doubs61Orne90 Territoire de Belfort
26 Drôme63Puy du Dôme94 Val de Marne
32 Gers64Pyrénées Atlantique
This requirement is likely to change over time, allowing you to use your wireless LAN card in more areas within France. Please
check with ART for the latest information (
NOTE:Your Dell Wireless 2350 Broadband Router transmits less than 100 mW, but more than 10 mW.
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www.art-telecom.fr)
Italia
A license is required for indoor use. Outdoor use is prohibited.
E' necessaria la concessione ministeriale anche per l'uso interno. Verificare con i rivenditori la procedura da seguire. L'uso per
installazione in esterni non e' permessa.
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USA -- Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference that may cause undesired operation.
Dell declares that WRTA- 108GD ( FCC ID: MXF -R930720G ) is limited in CH1~CH11 for 2.4GHz by specified firmware controlled
in U.S.A.
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Interference statement
What is covered by this limited warranty?
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with
the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that such
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference
by taking one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTE:This Dell Wireless 2350 wireless network device must be installed and used in strict accordance with the manufacturer's
instructions as described in the user documentation that comes with the product. Any other installation or use will violate
FCC Part 15 regulations.
IMPORTANT NOTE
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must
not be co - located or operating in conjunction with any other antenna or transmitter.
Radio approvals
To determine whether you are allowed to use your wireless network device in a specific country, please check to see if the radio
type number that is printed on the identification label of your device is listed on the radio approval list posted on the general Dell
support site at
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Limited Warranties and Return Policy
support.dell.com.
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90 day (U.S. only), one - year, two- year, three -year, or four -year limited warranty. To determine
which warranty you purchased, see the invoice that accompanied your hardware product(s).
The following sections describe the limited warranties and return policy for the U.S., the
limited warranties and return policy for Canada, and the manufacturer guarantee for Latin
America and the Caribbean.
Limited Warranty for the U.S.
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This limited warranty covers defects in materials and workmanship in your - our end -user
• Software, including the operating system and software added to the Dell -branded
hardware products through our factory-integration system, third -party software, or the
reloading of software
• Non-Dell - branded products and accessories
• Problems that result from:
- External causes such as accident, abuse, misuse, or problems with electrical power
- Servicing not authorized by us
- Usage that is not in accordance with product instructions
- Failure to follow the product instructions or failure to perform preventive maintenance
- Problems caused by using accessories, parts, or components not supplied by us
• Products with missing or altered service tags or serial numbers
• Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO
JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN
HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE
PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS
LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS
AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE,
OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE
THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A
CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the
limited warranty on Dell- branded batteries lasts only one year and the limited warranty on
the lamps for Dell- branded projectors lasts only ninety days. The limited warranty begins on
the date of the invoice. The warranty period is not extended if we repair or replace a
warranted product or any parts. Dell may change the availability of limited warranties, at its
discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell service tag number or order number available.
Individual Home Consumers who purchased through an Employee Purchase
Program:
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Technical Support and Customer Service1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value
Added Resellers (VARs):
Technical Support and Customer Service1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service1-800-234-1490
Dell-Branded Memory1-888-363-5150
What will Dell do?
During the first 90 days of the 90 -day limited warranty and the first year of all other
limited warranties : For the first 90 days of the 90 -day limited warranty and the first year of
all other limited warranties, we will repair any Dell -branded hardware products returned to
us that prove to be defective in materials or workmanship. If we are not able to repair the
product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement products
to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise,
we will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE:Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your
confidential, proprietary, or personal information; lost or corrupted data; or
damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will
replace any defective part with new or refurbished parts, if we agree that it needs to be
replaced. When you contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the replacement part as long as
you return the original part to us within thirty days after we ship the replacement part to you.
If we do not receive the original part within thirty days, we will charge to your credit card
the then -current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight
collect. We will also include a prepaid shipping container with each replacement part for
your use in returning the replaced part to us.
NOTE:Before you replace parts, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). We are not responsible for lost
or corrupted data.
What if I purchased a service contract ?
If your on -site service contract is with Dell, on -site service will be provided to you under the
terms of the on -site service agreement. Please refer to that contract for details on how to
obtain service.
Page 65
If you purchased through us a service contract with one of our third- party service providers,
please refer to that contract for details on how to obtain service.
How will you fix my product ?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited
warranty for the product you bought.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service
you receive under this limited warranty, please let us know. We have found that the best
way to resolve issues regarding our limited warranty is to work together. If, after those
discussions, you are still not satisfied, we believe arbitration is the most expeditious way to
resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING,
PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW,
INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating
to this limited warranty, its interpretation, or the breach, termination, or validity thereof, the
relationships which result from this limited warranty (including, to the full extent permitted by
applicable law, relationships with third parties), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of
Procedure then in effect (available via the Internet at
at 1 - 800 -474-2371). The arbitration will be limited solely to the dispute or controversy
between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of
the parties, and may be entered as a judgment in any court of competent jurisdiction.
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191,
Minneapolis, MN 55405. This provision applies only to individual home consumers and
consumers who purchased through an employee purchase program. It does not apply to
small, medium, large, and global commercial customers or government, education, and
healthcare customers.
www.arb-forum.com or via telephone
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership
of the system and records the transfer with us. The limited warranty on Dell- branded
memory may not be transferred. You may record your transfer by going to Dell's website:
If you do not have Internet access, call your customer care representative or call 1- 800 624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your
purchases. That's why we offer a "Total Satisfaction" return policy for most products that
you, the end-user customer, purchase directly from Dell. Under this policy, you may return
to Dell products that you purchased directly from Dell for a credit or a refund of the
purchase price paid, less shipping and handling and applicable return fees as follows:
Page 66
New Hardware Products and Accessories: Unless you have a separate agreement with
Dell, all hardware, accessories, peripherals, parts and unopened software still in its/their
sealed package,
(21) days from the date on the packing slip or invoice.
excluding the products listed below, may be returned within twenty -one
Exclusions from the foregoing return policy:
New PowerEdgeTM , PowerConnectTM and PowerVaultTM products (excluding
PowerVault 160T tape libraries) may be returned within thirty (30) days from the date
on the packing slip or invoice, except that new PowerEdge
TM
SC servers and n
series products purchased from the Small and Medium Business Sales Division may
only be returned within fourteen (14) days from the date on the packing slip or
invoice.
Application software or an operating system that has been installed by Dell may not
be returned unless you return the entire computer under the 21 - day return policy, if
applicable to your purchase (if not applicable to your purchase, you may not return
application software or an operating system).
Non-defective third party and Dell -branded software, peripheral, electronics and
accessory products (for example: televisions, printers, projectors, MP3 players,
PDAs, battery chargers, un- preinstalled third party software, wireless cards/access
points/routers), including but not limited to those sold by or through Dell's "Software
& Peripherals" or "Electronics & Accessories" groups, may be returned within twentyone (21) days from the date on the packing slip or invoice, but a fifteen percent
(15%) return fee may be deducted from any refund or credit.
160T tape libraries, enterprise software, non - Dell branded enterprise
products, software and/or software licenses, or any non-Dell customized hardware
and/or software product(s) may not be returned at any time.
Reconditioned or Refurbished Dell - Branded Hardware Products and Parts - All
reconditioned or refurbished PowerEdgeT , PowerConnectT and PowerVaultT products may
be returned within thirty (30) days from the date on the packing slip or invoice. All other
reconditioned or refurbished Dell -branded hardware products and parts may be returned
within fourteen (14) days of the date on the packing slip or invoice.
How to Return: To return products, e- mail or call Dell customer service to receive a Credit
Return Authorization Number within the return policy period applicable to the product you
want to return. You must obtain a Credit Return Authorization Number in order to return the
product. See "Contacting Dell" or "Getting Help" in your customer documentation (or
www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.
You must ship the products to Dell within five (5) days of the date that Dell issues the
Credit Return Authorization Number. You must also return the products to Dell in their
original packaging, in as -new condition along with any media, documentation, and all other
items that were included in the original shipment, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment.
Limited Warranty Terms for Canada
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your -- our end - user
customer's - - Dell -branded hardware products, including Dell -branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell -branded
Page 67
hardware products through our factory-integration system, or the reloading of the software
• Non-Dell branded products and accessories
• Problems that result from:
- External causes such as accident, abuse, misuse, or problems with electrical power
- Servicing not authorized by us
- Usage that is not in accordance with product instructions
- Failure to follow the product instructions or failure to perform preventive maintenance
- Problems caused by using accessories, parts, or components not supplied by us
• Products with missing or altered service tags or serial numbers
• Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR
THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT
FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT,
DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION
OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE
FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS
WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR
THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY
WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the
limited warranty on Dell- branded batteries lasts only one year and the limited warranty on
the lamps for Dell- branded projectors lasts only ninety days. The limited warranty begins on
the date of the invoice. The warranty period is not extended if we repair or replace a
warranted product or any parts. Dell may change the terms and availability of limited
warranties, at its discretion, but any changes will not be retroactive (that is, the warranty
terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell service tag number or order number available.
Individual Home Consumers; Home Office and Small Business Customers:
Technical Support and Customer Service1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and
Healthcare Customers; and Value Added Resellers (VARs):
Government or Education Customers, or Individual Home Consumers who
purchased through an Employee Purchase Program:
Technical Support1-800-387-5757
Customer Service
Dell-Branded Memory1-888-363-5150
What will Dell do?
During the first year of all limited warranties: During the first year of all limited
warranties, we will repair any Dell -branded hardware products returned to us that prove to
be defective in materials or workmanship. If we are not able to repair the product, we will
replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement products
to you. We will pay to ship the repaired or replaced products to you if you use an address in
Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis
.
1-800-326-9463 (Extension 8221
for Individual Consumers)
NOTE:Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary or personal information, removable media, such as floppy
disks, CDs, or PC Cards. We are not responsible for any of your confidential,
proprietary or personal information; lost or corrupted data; or damaged or lost
removable media.
During the remaining years following the first year of all limited warranties : We will
replace any defective part with new or refurbished parts, if we agree that it needs to be
replaced. When you contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the replacement part as long as
you return the original part to us within thirty days after we ship the replacement part to you.
If we do not receive the original part within thirty days, we will charge to your credit card
the then -current standard price for that part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship
the part freight collect. We will also include a prepaid shipping container with each
replacement part for your use in returning the replaced part to us.
NOTE:Before you replace parts, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). We are not responsible for lost
or corrupted data.
What if I purchased an on- site service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service contract. Please refer to that contract for details on how to obtain service. Dell's
service contracts can be found online at
www.dell.ca or by calling Customer Care at 1- 800 - 847 -4096. If you purchased through us
a service contract with one of our third- party service providers, please refer to that contract
(mailed to you with your invoice) for details on how to obtain service.
How will you fix my product ?
Page 69
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited
warranty for the product you bought. Dell owns all parts removed from repaired products.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service
you receive under this limited warranty, please let us know. We have found that the best
way to resolve issues regarding our limited warranty is to work together. If, after those
discussions, you are still not satisfied, we believe arbitration is the most expeditious way to
resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING,
PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL
TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited
warranty, its interpretation, or the breach, termination or validity thereof, the relationships
which result from this limited warranty (including, to the full extent permitted by applicable
law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE
RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED
BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in
effect (available via the Internet at
2371). The arbitration will be limited solely to the dispute or controversy between you and
Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and
may be entered as a judgment in any court of competent jurisdiction. Information may be
obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership
of the system and records the transfer with us. The limited warranty on Dell- branded
memory may not be transferred. You may record your transfer by going to our website:
If you do not have Internet access, please call Dell at 1- 800 - 326 -9463.
www.arb-forum.com, or via telephone at 1-800-474-
"Total Satisfaction" Return Policy
If you are an end -user customer who bought new products directly from Dell, you may
return them to Dell up to 30 days after you receive them for a refund or credit of the product
purchase price. If you are an end-user customer who bought reconditioned or refurbished
products from Dell, you may return them to Dell within 14 days after the date of invoice for
a refund or credit of the product purchase price. In either case, the refund or credit will not
include any shipping and handling charges shown on your invoice and will be subject to a
fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an
organization that bought the products under a written agreement with Dell, the agreement
may contain different terms for the return of products than specified by this policy.
To return products, you must call Dell Customer Service at 1- 800 - 387 -5759 to receive a
Credit Return Authorization Number. To expedite the process of your refund or credit, Dell
expects you to return the products to Dell in their original packaging within five days of the
date that Dell issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package
containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
Page 70
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return, for
refund or credit only, either application or operating system software that has been installed
by Dell, the whole system must be returned, along with any media and documentation that
may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also
does not apply to products purchased through Dell's Software and Peripherals division. For
those products, please instead refer to Dell's Software and Peripheral's then- current return
policy (see the following section, "Dell Software and Peripherals (Canada Only)").
Dell Software and Peripherals (Canada Only)
Third- Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third -party
products. Third - party software and peripheral products are covered by the warranties
provided by the original manufacturer or publisher only. Third party manufacturer warranties
vary from product to product. Consult your product documentation for specific warranty
information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically
test or guarantee that all of the products we offer work with any or all of the various models
of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds
of different brands of computers available today. If you have questions about compatibility,
we recommend and encourage you to contact the third- party software and peripheral
product manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell- branded peripheral products (products for
which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking
stations, and projectors). To determine which limited warranty applies to the product you
purchased, see the Dell invoice and/or the product documentation that accompanied your
product. Descriptions of Dell's limited warranties are described in preceding sections.
Return Policy
If you are an end -user customer who bought Dell Software and Peripherals products directly
from a Dell company, you may return Dell Software and Peripherals products that are in as new condition to Dell up to 30 days from the date of invoice for a refund of the product
purchase price if already paid. This refund will not include any shipping and handling
charges shown on your invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1- 800 - 387 -5759 to receive a
Credit Return Authorization Number. You must ship the Dell Software and Peripherals
products back to Dell in their original manufacturer's packaging (which must be in as-new
condition), prepay shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition,
software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power
cables, and other items included with a product must be returned with it.
One-Year End -User Manufacturer Guarantee (Latin America and the Caribbean Only)
Guarantee
Dell Inc ("Dell") warrants to the end user in accordance with the following provisions that its
branded hardware products, purchased by the end user from a Dell company or an
authorized Dell distributor in Latin America or the Caribbean, will be free from defects in
materials, workmanship, and design affecting normal use, for a period of one year from the
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original purchase date. Products for which proper claims are made will, at Dell's option, be
repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products.
Dell uses new and reconditioned parts made by various manufacturers in performing repairs
and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale
within the guarantee period. The end user must always supply proof of purchase, indicating
name and address of the seller, date of purchase, model and serial number, name and
address of the customer, and details of symptoms and configuration at the time of
malfunction, including peripherals and software used. Otherwise, Dell may refuse the
guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and
pay for ground freight and insurance to and from Dell's repair/replacement center. The end
user must ensure that the defective product is available for collection properly packed in
original or equally protective packaging together with the details listed above and the return
number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated
above, and this Guarantee is given in place of all other guarantees whatsoever, to the
fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will
be the end user's sole and exclusive remedy against Dell or any of its affiliates, and neither
Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect
or consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user
against and/or any rights resulting from other contracts concluded by the end user
with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001 -10) /
Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Su - RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3 - Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115- 33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.