Dell 2335dn User Manual
AUGUST 2007
Lab Test Report
Dell 2335dn
Multifunction Laser Printer
33 PPM Printer • Copier • Scanner • Fax
A Comprehensive BLI Laboratory Evaluation
FEBRUARY 2009
EUROPEAN EDITION
Reliability .........................................................Excellent
Multitasking ...................................................Very Good
Administrative Utilities ...................................Very Good
Feedback to Workstations ................................ Excellent
Ease of Network Setup................................... Very Good
Print Drivers ................................................... Very Good
Applications Compatibility ................................Excellent
Scan Functions ......................................................Good
Print/Copy Quality ......................................... Good/Good
Print/Copy Productivity .......................... Very Good/Good
Ease of Use .................................................... Very Good
Feature Set .................................................... Very Good
Security Features ............................................Not Rated
Environmental Features ..................................Not Rated
Toner Yield ..................................................... Very Good
PERFORMANCE SUMMARY
Geared toward small workgroups, the Dell 2335dn Multifunction Laser Printer proved to be a very good overall performer during its lab
evaluation. The A4 laser desktop device, which has a rated speed of
33 ppm and offers network print and scan, copy and PC and walkup fax functionality all as standard, demonstrated flawless reliability
throughout its 17,500-impression durability test. Easy to set up and
use, the 2335dn Multifunction Laser Printer is also productive, as
evidenced by its above average job stream productivity using the
PCL driver, as well as the fastest first-print times for several files,
compared to competitors. The company has dramatically improved
feedback to workstations from the previous version of Status Monitor Console by providing more detailed information in the utility and
the types of alerts that users can configure. Additionally, the unit has
very good multitasking capabilities and offers automatic duplexing
as standard and an above average tested toner yield that exceeded
the rated yield. Based on these findings, BLI highly recommends
the 2335dn Multifunction Laser Printer for small workgroups with
monthly volumes of up to 5,000 impressions.
Test duration:
Two months, including a 17,500-impression
durability test.
Maximum monthly duty cycle:
35,000 impressions.
Manufacturer’s recommended monthly
volume:
500 to 5,000 impressions.
BLI’s recommended monthly volume
for optimum performance: Up to 5,000
impressions.
More information on the
Dell 2335dn Multifunction Laser
Printer is available through bliQ
(www.buyerslab.com/bliQ).
© 20 09 Buye rs Labor atory Inc. WARNI NG: This material is co pyrighte d by B uyers La borator y Inc. and is the sol e prope rty of Buyers Laborat ory. Dupli cation of this propri etary r eport o r excer pts from this report, in any manner,
This repo rt ha s been repr oduced with the writte n perm ission of B uyers Labor atory Inc. A ny du plicat ion o f this repo rt, in whole or p art, i n any form or m anner, w ithout the writte n perm ission
wheth er prin ted or electron ic (inc luding, b ut not limited to, cop ying, fa xing, sca nning o r use on a fa x-back system), is ille gal and strict ly forb idden w ithout w ritten permissi on from Buyers Labora tory. Viola tors wi ll be
prose cuted t o the f ullest extent of the law. To purc hase re prints of any BLI re ports o r articl es, conta ct BLI at BLI Europe@b uyerslab .com. Bu yers Lab oratory Inc., 20 Railr oad Aven ue, Hack ensack, N J 07601 , USA.
of Buyers Labo ratory, is un lawfu l and viola tors will b e pro secute d. © 2 009 B uyers Labora tory Inc. To purcha se re prints , conta ct BL I at BLIEur ope@bu yersla b.com.
AUGUST 2007
BUYERS LAB
Lab Test Report
Dell 2335dn Multifunction Laser Printer
Strengths
Highly reliable—awless durability performance
•
Above average job stream productivity using the PCL driver; above average productivity when printing multiple
•
sets in simplex mode; fastest rst-print times for Word document and PowerPoint and JPEG les
Highest standard memory capacity; standard automatic duplexing
•
Above average tested toner yield, which exceeded the rated yield; toner-save mode in the drivers
•
PCL 5e/6 and true Adobe PostScript 3 drivers
•
Scan-to-USB functionality
•
Improved Status Monitor Console provides more detailed information in the utility and types of alerts that users
•
can congure
Users can program multiple copy jobs while a print or copy job is in progress
•
Highly automated driver installation routine
•
Straightforward procedures for adjusting drawers, loading paper and removing misfeeds; simple and clean process
•
for replacing the print cartridge
Weaknesses
Below average halftone range in copy mode
•
Among the lowest job stream productivity using the Adobe PostScript driver
•
PERFORMANCE OVERVIEW
, — and represent positive, negative and neutral attributes, respectively.
Reliability EXCELLENT
RELIABILITY
The 2335dn Multifunction Laser Printer is certified highly reliable by BLI, completing
a 17,500-impression durability test without experiencing any misfeeds or requiring
any service.
EXCELLENT
2
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
This repo rt ha s been repr oduced with the w ritten perm ission of B uyers Labor atory Inc. A ny dup licati on of this repor t, in whole or pa rt, in any form or ma nner, wit hout the wr itten
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
permi ssion of Buyers L aboratory, i s unlawfu l and v iolators will be prosecute d. © 200 9 Buyers Laborator y Inc. To pu rchase re prints, co ntact BLI at BLIE urope@buy erslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
AUGUST 2007
BUYERS LAB
Lab Test Report
MULTITASKING
Multitasking VERY GOOD
Dell 2335dn Multifunction Laser Printer
VERY GOOD
Users can program copy jobs up to memory capacity while printing or copying.
Common to devices in this class, the 2335dn Multifunction Laser Printer lacks an
interrupt key.
Administrative Utilities VERY GOOD
ADMINISTRATIVE UTILITIES
VERY GOOD
Dell OpenManage Printer Manager allows administrators to remotely manage mul-
tiple Dell and compatible devices on the network via a Web browser. Though the
fleet management utility provides great detail about Dell devices, its capabilities in
terms of compatibles is more limited than with other competitive tools. OpenManage
Printer Manager is available as a download on the company’s Web site.
The embedded Web page, Dell Web Printer Configuration Tool, lets administrators
configure the unit remotely on the network and monitor paper status—“Okay” or
“Add Paper”—and remaining toner, as indicated in a percent gauge.
3
Embedded Web Page—Printer Status Tab (U.S. model pictured)
Status Monitor Console (SMC) displays information for devices that have bi-direc-
tional support enabled. Administrators and users can proactively check SMC for
status, names of the print jobs, toner supply level, guidance for reordering toner and
the user’s manual for troubleshooting details.
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
This repo rt ha s been repr oduced with the w ritten perm ission of B uyers Labor atory Inc. A ny dup licati on of this repor t, in whole or pa rt, in any form or ma nner, wit hout the wr itten
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
permi ssion of Buyers L aboratory, i s unlawfu l and v iolators will be prosecute d. © 200 9 Buyers Laborator y Inc. To pu rchase re prints, co ntact BLI at BLIE urope@buy erslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
AUGUST 2007
BUYERS LAB
Lab Test Report
Feedback to Workstations EXCELLENT
FEEDBACK TO WORKSTATIONS
Dell 2335dn Multifunction Laser Printer
EXCELLENT
SMC is installed simultaneously with the driver and allows for pop-up messages
or icon alerts that notify users of errors and warnings, to be configured. When a
job is sent, the utility pops up so that users can see paper status—“Okay” or “Add
Paper”—and remaining toner, as indicated in a percent gauge. Users can enable the
pop-ups to appear during printing or disable the functionality altogether. The utility
can also be proactively accessed.
Status Monitor Console—Printing Status (U.S. model pictured)
Pop-ups for print job completion aren’t available, but this is common for devices in
this class.
Administrators can set up e-mail alerts so that key operators receive messages when
consumables are depleted or an error has occurred.
Audible alerts are available and can be configured to beep when a job is complete or
an error has occurred, among others.
Dell Quick Launch Utility, which is loaded during installation and available on the
desktop, includes shortcut keys to access SMC, Dell Tool Box, Updater Utility and a
troubleshooting guide.
Tool Box provides users with access to information such as reports and menu, net-
work and tray settings. Printer Maintenance and Diagnosis tabs are also available.
However, when using the Tool Box, users can’t open SMC for devices connected to
the same port.
4
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
This repo rt ha s been repr oduced with the w ritten perm ission of B uyers Labor atory Inc. A ny dup licati on of this repor t, in whole or pa rt, in any form or ma nner, wit hout the wr itten
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
permi ssion of Buyers L aboratory, i s unlawfu l and v iolators will be prosecute d. © 200 9 Buyers Laborator y Inc. To pu rchase re prints, co ntact BLI at BLIE urope@buy erslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
AUGUST 2007
BUYERS LAB
Lab Test Report
Ease of Network Setup VERY GOOD
EASE OF NETWORK SETUP
Dell 2335dn Multifunction Laser Printer
VERY GOOD
Physical setup is simple as the 2335dn Multifunction Laser Printer ships fully assem-
bled save for stacking it on top of the optional paper drawers, but note that Dell
recommends at least two people lift the unit out of the box and place it in the desired
location due to weight concerns. Users then remove the packing tape and open the
side cover to access the pre-loaded print cartridges.
The CD launches upon insertion in the drive, and the automated installation routine
will have users up and running in a matter of minutes. It takes six clicks to install the
PCL and Adobe PostScript drivers, as well as included software, using the default
routine; the port is automatically created, and the IP address is assigned using DHCP.
Furthermore, the drivers automatically detect configured accessories.
Dell provides a utility whereby administrators can remotely install the drivers on
workstations for uniform operation across the organization.
The CD contains the PCL, Adobe PostScript and scan drivers, a supplies manage-
ment system, Quick Launch Utility, printer settings utility, Dell ScanManager and
network/PC fax software, as well as a user’s manual in PDF format so that it can be
printed.
OpenManage Printer Manager can be downloaded from the company’s Web site.
Print Drivers VERY GOOD
PRINT DRIVERS
VERY GOOD
The 2335dn Multifunction Laser Printer ships with PCL 5e/6 and Adobe PostScript
3 drivers for various Windows and Mac operating systems, as well as environments
that run Linux or UNIX. The drivers, which were tested on a Windows XP platform,
were well laid out and easy to use.
5
PCL 6 Print Driver—
Paper/Output Tab
(U.S. model pictured)
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
This repo rt ha s been repr oduced with the w ritten perm ission of B uyers Labor atory Inc. A ny dup licati on of this repor t, in whole or pa rt, in any form or ma nner, wit hout the wr itten
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
permi ssion of Buyers L aboratory, i s unlawfu l and v iolators will be prosecute d. © 200 9 Buyers Laborator y Inc. To pu rchase re prints, co ntact BLI at BLIE urope@buy erslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Adobe PostScript 3 Print Driver—
Paper/Output Tab
(U.S. model pictured)
AUGUST 2007
BUYERS LAB
Lab Test Report
The PCL driver is graphical and provides most of the selections for a typical job on
Dell 2335dn Multifunction Laser Printer
the main screen. So too is the Adobe PostScript driver, which is atypical of this variety in that it’s usually text-based. Still, the fact they’re virtually identical helps boost
ease of use in those environments that frequently switch between them.
The drivers, which have a good overall feature set compared to A4 laser/LED mono-
chrome printers in this speed range and class, both include booklet and N-up—1 to
16—printing. The PCL driver also has overlays, quantity selection up to 999, reduction and enlargement from 25 to 400 percent and the abilities to save settings for
frequently used jobs and add watermarks, while the Adobe PostScript driver has
quantity selection up to 9,999 and reduction and enlargement from 1 to 1,000 percent.
Although there’s a collate selection in the Adobe PostScript driver, it didn’t function
in testing; collate must be selected from the print screen within the application for
output to be collated. This isn’t uncommon, as most are written to allow the application settings to override the driver’s.
File size increased from one set printed using a 10-page document when producing
multiple collated sets with collate selected from the print screen within the application, but the number of pages sent to the unit didn’t increase, both of which are typical of devices in this class.
APPLICATIONS COMPATIBILITY
Applications Compatibility EXCELLENT
EXCELLENT
No problems were experienced with any of the test files used in the applications
compatibility tests. Units are tested for compatibility on Windows XP platforms with
Microsoft Word 2000, PowerPoint 2000 and Excel 2000, as well as Adobe PageMaker 7.0, Photoshop 6.0 and Acrobat 6.0, using 25 application test files that contain text, graphics, halftone images, tables, etc., enabling BLI technicians to evaluate
memory usage, file processing, font rendering and greyscale capability.
Scan Functions GOOD
SCAN FUNCTIONS
The 2335dn Multifunction Laser Printer offers colour and monochrome scanning of
GOOD
documents to e-mail or network folder via FTP, in JPEG, PDF and TIFF formats at 75,
150, 200, 300 or 600 dpi.
6
— The unit was awkward to use for scanning of documents to e-mail. Destinations
must be programmed at the control panel via the alphanumeric keypad. This can be
very time consuming as users must press each numeric key multiple times to enter
the desired letter.
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
This repo rt ha s been repr oduced with the w ritten perm ission of B uyers Labor atory Inc. A ny dup licati on of this repor t, in whole or pa rt, in any form or ma nner, wit hout the wr itten
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
permi ssion of Buyers L aboratory, i s unlawfu l and v iolators will be prosecute d. © 200 9 Buyers Laborator y Inc. To pu rchase re prints, co ntact BLI at BLIE urope@buy erslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
AUGUST 2007
BUYERS LAB
Lab Test Report
Dell 2335dn Multifunction Laser Printer
Administrators can enter e-mail addresses and e-mail groups within the Address
Book tab of the embedded Web page, which allows users to retrieve the address at
the control panel.
Users can scan a document to a USB memory key via a port on the front of the unit.
Standard PaperPort 11 software provides users with advanced scanning and docu-
ment management features such as scan to PDF, Word, Excel, Word Pad, Photoshop
and FTP, as well as OCR capability.
Dell ScanCenter lets users quickly scan documents over the network into applica-
tions such as e-mail and photo and text editors.
Print/Copy Quality GOOD/GOOD
PRINT/COPY QUALITY
GOOD/GOOD
Image quality in print mode was good overall. Text was rated Good, with above aver-
age darkness and average sharpness and smoothness of curves and serifs, while
characters displayed some breakup. Line art was also good overall, as fine lines didn’t
always remain distinct, consistency of line thickness was average, circles showed
some breakup and diagonal lines exhibited an average amount of stair-stepping. Halftone pattern and range were both rated Good; greyscale was clearly visible from the 2
to 97 percent dot-fill levels with distinct transitions between most levels, while coverage within levels displayed some graininess and minimal banding. Solids were good
overall due to above average darkness and average consistency of coverage.
Image quality in copy mode was good overall. Text was rated Good, with average
darkness, sharpness and smoothness of curves and serifs, while characters showed
some breakup. Line art was also good overall, as fine lines didn’t always remain
distinct, consistency of line thickness was average, circles exhibited some breakup
and diagonal lines displayed an average amount of stair-stepping. Halftone pattern
and range were rated Good and Fair, respectively; greyscale was clearly visible from
the 29 percent—15 being the minimum coverage area on the original—to 91 percent dot-fill levels with distinct transitions between few levels, while coverage within
levels showed some graininess and minimal banding. Solids were good overall due
to above average darkness and average consistency of coverage.
Print/Copy Productivity VERY GOOD/GOOD
PRINT/COPY PRODUCTIVITY
VERY GOOD/GOOD
7
The 2335dn Multifunction Laser Printer’s productivity using the PCL driver to print
BLI’s job stream, which replicates typical traffic in a multi-user environment, is above
average compared to A4 laser/LED monochrome multifunction printers in this class
tested to date; in fact, its actual tested running speed is the fastest.
However, its productivity using the Adobe PostScript driver in this test is among the
lowest. BLI technicians attribute this to the unit pausing between jobs in the test
suite.
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
© 2009 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Labora tory. Duplication of this proprietary report or excerpts from this report, in any manner, whether printed
This repo rt ha s been repr oduced with the w ritten perm ission of B uyers Labor atory Inc. A ny dup licati on of this repor t, in whole or pa rt, in any form or ma nner, wit hout the wr itten
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be prosecuted to the fullest
permi ssion of Buyers L aboratory, i s unlawfu l and v iolators will be prosecute d. © 200 9 Buyers Laborator y Inc. To pu rchase re prints, co ntact BLI at BLIE urope@buy erslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
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