2. Visit the Dell website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, ensure that you have the Dell printer Service Tag available.
Finding InformationPrinting
About Your PrinterMaintaining Your Printer
Operator Panel MenusAdministrative Support
Installing Optional HardwareTroubleshooting Your Printer
Loading PaperSpecifications
Setting up for Local PrintingAppendix
Setting up for Network PrintingLicensing Notice
Software Overview
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Toner Management System, and OpenManage are trademarks of Dell Inc. Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Vista is either a trademark or a
registered trademark of Microsoft Corporation in the United States and/or other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. SuSE is a trademark of Novell, Inc. in the United States and
other countries. Red Hat is a trademark of Red Hat, Inc. Debian is a registered trademark of Software in the Public Interest, Inc. and managed by
the Debian project. Linspire is a trademark of Linspire, Inc. Ubuntu is a trademark of Canonical Limited. Red Flag is a trademark of Red Flag
Software Co., Ltd.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227- 7013 and in applicable FAR
provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
Model 2330d-2330dn
June 2008 SRV HX750 Rev. A00
Finding Information
Finding Information About the Printer
What are you looking for?Find it here
How to set up my printerSetting Up Your Printer poster
How to print
How to care for and maintain my printer
How to contact Dell™
NOTE: The Owner's Manual may not be available in
your country or region.
Safety information for preparing to operate my
printer
Regulatory information
Warranty information
Supported paper type and sizes
How to select and store print media
How to load printable media into my printer
How to configure printer settings
How to set up and use printer software
How to care for and maintain my printer
How to troubleshoot and solve problems
Owner's Manual
Product Information Guide
User's Guide
Software and Drivers—Certified drivers for your
printer and installers for Dell printer software
Readme files—Last minute technical changes, or
advanced technical reference material for
experienced users or technicians
Drivers and Utilities CD
NOTE: If you purchased your Dell computer and printer at the
same time, documentation and drivers for your printer are already
installed on your computer.
Express Service Code and Number
How to identify your printer when you use
support.dell.com
How to find the Express Service Code to direct
your call when contacting support
or contact support
Express Service Code and Number
These labels are located on your printer.
The illustration below shows the location of the label on the
printer.
For more information about their location, see Understanding
Printer Parts.
Solutions—Troubleshooting hints and tips,
frequently asked questions, documentation, driver
downloads, and product upgrades
Upgrades—Upgrade information for components
such as memory, network cards, and optional
equipment
Customer Care—Contact information, service call
and order status, warranty, and repair information
Supplies for my printer
Accessories for my printer
Replacement toner and parts for my printer
Dell Support Website—support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
Dell Printer Supplies Website—www.dell.com/supplies
You can purchase printer supplies online, by phone, or in select
retail stores.
Printing
Printing DocumentsPrinting on Envelopes
Printing Using the Multipurpose FeederPrinting on Letterhead
Printing a Two-Sided Document (Duplex Printing)Printing a Poster
Printing Multiple Page Images on One Page (N-Up Printing)Printing on Transparencies
Printing a BookletCanceling a Print Job
Printing Documents
1. Turn on your computer and printer, and make sure they are connected.
2. Load the paper. For more information, see Loading Paper
3. With your document open, click File® Print.
The Print dialog box opens.
4. Click Preferences, Properties, Options, or Setup (depending on the program or operating system).
The Printing Preferences dialog box opens.
5. On the Print Setup and Advanced tabs, make any necessary changes for your document.
6. After customizing your settings, click OK.
The Printing Preferences dialog box closes.
7. Click OK or Print.
.
Printing Using the Multipurpose Feeder
The multipurpose feeder is located at the front of your printer and can feed up to 50 sheets of print media at a time. For
more information on how to configure the multipurpose feeder, see Configuring the Multipurpose Feeder
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click the Paper tab.
4. Select MP Feeder from the Paper Tray drop-down list.
NOTE: MP Feeder appears in the Paper Source when Cassette configuration is selected.
5. Select the appropriate paper type.
6. Make any necessary changes to your document.
7. Click OK.
8. Click OK on the Print window to send the job to print.
Printing a Two-Sided Document (Duplex Printing)
Printing on both sides of the paper reduces printing costs.
You can choose how you want your job duplexed: long edge or short edge.
Long EdgeShort Edge
Pages are bound along the long edge of the page (left edge
for portrait, top edge for landscape.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click the Page Layout tab.
4. Under 2-sided printing, select 2-sided long edge or 2-sided short edge (depending on your printing needs).
5. Click OK.
Pages are bound along the short edge of the page (top edge
for portrait, left edge for landscape.
6. Click OK.
Printing Multiple Page Images on One Page (N-Up Printing)
The Multipage Printing (N-up) setting is used to print multiple page images on a single page. For example, 2-up means two
page images are printed on one page.
The printer uses the Multipage Order, Multipage View, and Multipage Border settings to determine the order and orientation
of the page images, and whether a border is printed around each page image.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. In the Multipage printing (N-up) section, specify the number of pages you want printed on a sheet by typing a
number or using the arrows in the combo box.
4. Click OK.
5. Click OK on the Print window to send the job to print.
Printing a Booklet
The Booklet setting lets you print multiple pages in booklet form without having to re-format your document so the pages
print in the proper order. The pages print so the finished collated document may be folded along the center of each page to
form a booklet.
If the document contains many pages, a booklet may have too many pages to fold easily. If you are printing a fairly large
booklet, you might want to use the Sheets per Bundle option to specify how many physical pages are put into one bundle.
The printer prints the necessary number of bundles, which you can then bind into one booklet. Printing in bundles helps the
outside edge of the pages line up more evenly.
You must specify whether or not you want to print using any duplex printing options before you select to print using the
booklet function. Once you choose Print Using Booklet, the controls for the duplex options become inactive and remain at
the last setting used.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click More Page Layout Options.
4. Click Booklet.
5. Click OK twice.
6. Click OK on the Print window to send the job to print.
Printing on Envelopes
1. Turn on your computer and printer, and ensure that they are connected.
2. With your document open, click File® Print.
The Print dialog box opens.
3. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
4. Click the Paper tab.
5. Select Envelope from the Paper Type drop-down list.
6. Make any necessary changes to your document.
7. Click OK.
8. Click OK on the Print window to send the job to print.
Printing on Letterhead
1. Ensure that the letterhead is properly loaded according to the paper source you are using:
Tray 1 or 2—Load the letterhead with the print side facing down. The top edge of the sheet with the logo
should be placed at the front of the tray.
Multipurpose feeder—Load the letterhead with the print side facing up and the top of the sheet entering the
printer first.
2. With your document open, click File® Print.
3. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
4. Click the Paper tab.
5. Select Letterhead from the Paper Type drop-down list.
6. Select the appropriate paper size and tray.
7. Click OK.
8. Click OK on the Print window to send the job to print.
Printing a Poster
The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to create one
large image.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click More Page Layout Options.
4. Click Poster.
5. Select the poster size you want by choosing the number of pages to use in the poster.
6. To print crop marks on the page, select Print crop marks.
7. Select the amount of overlap you want each page to have.
8. Click OK twice.
9. Click OK on the Print window to send the job to print.
Printing on Transparencies
1. Load transparencies.
2. With a document open, click File ® Print.
3. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box appears.
4. Click the Paper tab.
5. Select Transparency from the Paper Type drop-down list.
6. Click OK twice.
7. Click OK on the Print window to send the job to print.
NOTE: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may
require up to 15 minutes to dry.
Canceling a Print Job
From the Printer Operator Panel
Press the Cancel button twice to stop the current print job.
From Your Computer
1. In Windows Vista (default Start menu):
a. Click ®Control Panel.
b. Click Hardware and Sound.
c. Click Printers.
®
In Windows
a. Click Start® Control Panel.
XP (default Start menu):
b. Double-click Printers and Other Hardware.
c. Double-click Printers and Faxes.
In Windows XP (Classic Start menu): Click Start® Settings® Printers and Faxes.
In Windows Vista (Classic Start menu) and all other Windows versions: Click Start® Settings® Printers.
2. Double-click the printer you are using to print the job.
A list of print jobs appears.
3. Right-click the document you want to stop printing, and then click Cancel.
About Your Printer
Understanding Printer PartsUnderstanding the Operator PanelChoosing the Right Cable
Understanding Printer Parts
PartDescription
1 Front exitSlot from where the paper exits the printer.
2 Output bin extenderSupport for the paper as it exits the printer.
3 Multipurpose feeder coverDoor to gain access to the multipurpose feeder.
4 Standard tray (Tray 1)Standard paper tray that can hold 250 sheets of paper.
5 Optional 550-sheet drawer
(Tray 2)
6 Memory access doorDoor to access the printer memory.
7 Door release buttonButton to open the front cover of the printer.
8 Operator panelPanel on the printer to control print jobs.
Tray that can be purchased separately to increase the amount of blank paper that your
printer can hold.
9Multipurpose feederTray to manually load various paper types such as envelopes.
10 Multipurpose feeder
20 Power switchSwitch to turn the printer on or off.
tray
11 Extension trayAdditional support for print media other than paper, such as envelopes, to prevent bending or
12 Width guidesGuides for the print media loaded into the multipurpose feeder.
13 Width guide tabSlide the tab to adjust the width guides.
PartDescription
Support for the paper as it is loaded into the multipurpose feeder.
wrinkling.
14 Express service
code
15 Supplies reorder
label
PartDescription
16 USB portSlot into which you plug the USB cable (sold separately). The other end of the USB cable plugs into
17 Network port
(2330dn only)
18 Parallel portSlot into which you plug the parallel cable (sold separately). The other end of the parallel cable plugs
A series of numbers that identify your printer when you use support.dell.com or contact technical
support.
Enter the Express Service Code to direct your call when contacting technical support.
NOTE: The Express Service Code is not available in all countries.
Information on where you can order toner cartridges or paper: visit www.dell.com/supplies
your computer. Locally attaches printer to the computer.
Slot into which you plug the Ethernet cable (sold separately). The other end of the Ethernet cable
plugs into the network port. Attaches printer to the network.
into your computer. Locally attaches printer to the computer.
.
19 Power cord
connector
Connects the printer to the power outlet using the supplied country-specific power cord.
21 Locking deviceSecurity lock that provides physical security to your printer.
22 Rear exitDoor allows print jobs to exit the printer flat, such as those printed on transparencies or cardstock.
Understanding the Operator Panel
The operator panel contains:
Power indicator light
Two-line LCD display
Six buttons
Use theIconTo
1 DisplayView the number of copies to be printed as well as error codes.
2 Left arrow
button
3 Back button
4 Menu button
5 Stop/Cancel
button
6 Right arrow
button
7 Select button
Scroll through menus, submenus, or settings on the display.
Move to the previous or next option. Each press moves one item in the list or to a different
setting for a menu item.
Return to the previous screen.
Open the menu. Pressing the menu button while in the menus will return the user to the top
level menu screen
NOTE:
The menus are available only when the printer is in the Ready state.
Cancel a print job in progress.
Exit a menu or submenu, and return to the default screen.
Scroll through menus, submenus, or settings on the display.
Move to the previous or next option. Each press moves one item in the list or to a different
setting for a menu item.
Select a menu or submenu item that appears on the display.
8 Indicator light
Submit a chosen value or setting for the printer.
Indicate the printer status:
Green—The printer is warming up, processing data, or printing.
Yellow—Operator intervention needed.
Choosing the Right Cable
Your printer interconnection cable must meet the following requirements:
NOTE: Your Service Tag number is located inside the front cover of your printer.
5. Click Visit Dell's cartridge ordering website.
Storing Supplies
Storing Print Media
Use the following guidelines for proper print media storage. These help avoid paper feeding problems and uneven print
quality.
For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.
Store cartons of print media on a pallet or shelf, rather than directly on the floor.
If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so the
edges do not buckle or curl.
Do not place anything on top of the print media packages.
Storing the Toner Cartridge
Store the toner cartridge in the original packaging until you are ready to install it.
Do not store the toner in:
Temperatures greater than 40°C (104°F).
An environment with extreme changes in humidity or temperature.
Direct sunlight.
Dusty places.
A car for a long period of time.
An environment where corrosive gases are present.
An environment with salty air.
Replacing Supplies
Replacing the Imaging Drum
You can determine approximately how full the imaging drum is by printing the printer settings configuration sheet. This helps
you decide when you might need to order replacement supplies.
To ensure print quality and to avoid damage to the printer, the printer stops operating after the imaging drum has reached a
maximum of 30,000 pages. The printer automatically notifies you before the imaging drum reaches this point.
While the printer may continue to function properly after the imaging drum has reached its official end-of-life, print quality
significantly decreases until the imaging drum stops operating at the maximum of 30,000 pages.
NOTICE: When replacing the imaging drum, do not leave it exposed to direct light for an extended period of time.
1. Turn the printer off.
Extended light exposure can cause print quality problems.
2. Open the front cover by pressing the door release button on the right side of the printer and lowering the cover.
3. Pull the toner cartridge assembly up and out using the handle after pressing the button on the base of the imaging
drum.
4. Place the toner cartridge assembly on a flat, clean surface.
5. Lift the base of the imaging drum, gently pull it up, and slide it out of the printer.
6. Unpack the new imaging drum kit.
NOTICE: Do not leave the new imaging drum kit exposed to direct light for an extended period of time. Extended
light exposure can cause print quality problems.
7. Install the toner cartridge assembly into the new imaging drum kit by aligning the white rollers on the toner cartridge
with the white arrows on the tracks of the imaging drum kit and pushing the toner cartridge in as far as it will go. The
cartridge clicks into place when correctly installed.
8. Install the imaging drum kit with the toner cartridge assembly into the printer by aligning the blue arrow guides of the
imaging drum kit with the blue arrows found in the printer and pushing the imaging drum into the printer as far as it
will go. The imaging drum kit clicks into place when correctly installed.
9. After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, see the
instruction sheet that shipped with the new imaging drum kit.
NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer
and void your warranty.
10. Close the front cover.
Replacing the Toner Cartridge
You can determine approximately how much toner is left in your cartridge by printing the printer settings configuration sheet.
This helps you decide when you might need to order replacement supplies.
When the Toner low message appears, or when you experience faded print, remove the toner cartridge. Firmly shake it sideto-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing. Repeat this
procedure multiple times until print remains faded. When the print remains faded, replace the toner cartridge.
NOTE: You can still print for a short time after the Toner low message appears, but print quality decreases as the
toner level decreases.
NOTICE: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended
period of time. Extended light exposure can cause print quality problems.
1. Turn the printer off.
2. Open the front cover by pressing the button on the right side of the printer and lowering the cover.
3. Press the button on the base of the imaging drum and pull the toner cartridge assembly up and out using the handle.
4. Unpack the new toner cartridge assembly.
NOTICE: When replacing a toner cartridge assembly, do not leave the new cartridge exposed to direct light for an
extended period of time. Extended light exposure can cause print quality problems.
5. Rotate the cartridge in all directions to distribute the toner.
6. Install the new toner cartridge assembly by aligning the white rollers on the toner cartridge with the arrows on the
tracks of the imaging drum kit and pushing the toner cartridge in as far as it will go. The cartridge clicks into place
when correctly installed.
7. Close the front cover.
Cleaning Your Printer
Cleaning the Printhead Lens
CAUTION: Using controls, making adjustments, or performing procedures other than those specified in your
user documentation or in the instructions provided to you by Dell may result in exposure to hazardous
radiation.
1. Turn the printer off and unplug the power cord from the wall outlet and disconnect all cables to the printer before
proceeding.
2. Open the front cover by pressing the button on the right side of the printer and lowering the cover.
3. With the toner cartridge still attached, lift the base of the imaging drum kit and gently pull it up and out of the printer.
NOTE: Do not press the button on the base of the imaging drum kit.
Place the imaging drum kit with the toner cartridge assembly on a flat, clean surface.
NOTICE: Do not leave the imaging drum kit and toner cartridge assembly exposed to direct light for an extended
period of time. Extended light exposure can cause print quality problems.
4. Locate the glass printhead lens, which is located within the recessed area in the top of the printer.
5. Gently wipe the printhead lens with a clean, dry, lint-free cloth.
NOTICE: Not using a clean, dry, lint-free cloth may result in damage to the printhead lens.
6. Install the imaging drum kit with the toner cartridge by aligning the blue arrow guides of the imaging drum kit with the
blue arrows found in the printer and pushing the imaging drum into the printer as far as it will go. The imaging drum
kit clicks into place when correctly installed.
7. Close the front cover.
8. Turn the printer back on.
Cleaning the Exterior of the Printer
1. Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and
disconnect all cables to the printer before proceeding.
2. Remove paper from the paper support and paper exit tray.
3. Dampen a clean, lint-free cloth with water.
NOTICE: Do not use household cleaners or detergents, as they may damage the finish of the printer.
4. Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit
tray.
NOTICE: Using a damp cloth to clean the interior may cause damage to your printer. Damage to the printer
caused by not following the correct instructions for cleaning will not be covered under warranty.
5. Make sure the paper support and paper exit tray are dry before beginning a new print job.
Operator Panel Menus
Menu ListPaper MenuReportsNetwork/PortsSettings
Menu List
Main Menu
Paper Menu
Reports
Network/Ports
Settings
1. From the menu list, use the Arrow buttons to scroll the main menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to save the setting.
Paper Menu
Main
Menu
Paper
Menu
Mode Main
Menu
Default
Source
Mode Main Menu
Tray <x>*
MP Feeder
Manual Paper
Manual Env
Configure MPCassette*
Manual
NOTE: The Cassette setting configures the multipurpose feeder as an
automatic paper source.
Substitute
Size
Custom Types Custom Type <x> (where x represents 1–6)
Size/TypeTray <x>
Paper Texture Plain*
Off
Statement/A5
Letter/A4
All Listed*
Recycled
MP Feeder
Manual Paper
Manual Envelope
Duplex
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Envelope
Rough Envelope
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x> (where x represents 1–6)
Paper WeightPlain*
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Envelope
Rough Envelope
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x> (where x represents 1–6)
Paper Loading Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x> (where x represents 1–6)
Universal
Setup
*Factory default setting
1. From the menu list, use the Arrow buttons to scroll the Paper menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
Units of Measure
Portrait Width
Portrait Height
Feed Direction
.
to save the setting.
Paper Mode Main Menu
From
this
menu:
You can:
Default
Source
ConfigureMPDetermine when the printer selects paper from the multipurpose feeder and the
Set a default paper source for all print jobs.
Tray <x>*
MP Feeder
Manual Paper
Manual Env
NOTE: The items on the default source varies depending on the device type and
the attachments and/or supplies installed on it. Size and Type settings are
configured for each of the listed Default Source option under Tray Configuration.
mode of operation of the multipurpose feeder.
Cassette*—Treats the multipurpose feeder like any other tray. If a print job
requests a size or type that is only loaded in the multipurpose feeder, the
printer pulls print media from the multipurpose feeder for the job.
Manual—Treats the multipurpose feeder like a manual feed tray. Load Manual
appears when a single sheet of print media needs to be inserted into the
multipurpose feeder.
NOTE: The Cassette setting configures the multipurpose feeder as an automatic
paper source.
Substitute
Size
Custom
Types
*Factory default setting
Substitute a specified paper size if the requested paper size is not available.
Off
Statement/A5
Letter/A4
All Listed*
Specify the type of print media associated with each Custom Type available in the
Paper Type menu.
Custom Type <x> (where x represents 1–6)
Recycled
Size/Type
From this menu:You can:
Tray <x> SizeIdentify the default size for each source.
Tray <x> TypeIdentify the type of print media loaded in each source.
Plain*
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x> (where x represents 1–6)
MP Feeder SizeIdentify the size of print media loaded in the multipurpose feeder.
MP Feeder TypeIdentify the type of print media loaded in the multipurpose feeder.
Plain
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Envelope
Rough Envelope
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x> (where x represents 1–6)
.
NOTE: Custom Type 6 is the default paper type.
Manual Paper SizeIdentify the size of print media loaded manually in the multipurpose
Envelope*
Rough Envelope
Custom Type <x> (where x represents 1–6)
Paper Texture
From this menu:You can:
Plain
Card Stock
Transparency
Labels
Specify the relative texture of the print media loaded in
a specific tray.
Normal*
Rough
Smooth
Bond
Letterhead
Preprinted
Colored Paper
Envelope
Rough Envelope
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x> (where x
represents 1–6)
*Factory default setting
Paper Weight
From this menu:You can:
Plain
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Envelope
Rough Envelope
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x>
(where x represents
1–6)
Identify the relative weight of the print media loaded in a specific tray
and ensures that the toner adheres properly to the printed page.
Light
Heavy
Normal*
*Factory default setting
Paper Loading
From this menu:You can:
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Recycled
Custom Type <x> (where x
represents 1–6)
*Factory default setting
Determine whether 2-sided printing occurs for all jobs
specifying a print media type.
Duplex
Off*
Universal Setup
From this
menu:
You can:
Units of
Measure
Portrait
Width
Portrait
Height
Specify the height, width, and feed direction of the Universal Paper Size.
Inches* (US)
Millimeters* (non-US)
Set the portrait width of the universal media.
3–48 inches
76–1219 mm
NOTE: If the width exceeds the maximum, the printer uses the maximum
width allowed.
NOTE: 12 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
NOTE: 305 mm is the international factory default setting. Millimeters can be
increased in 1-mm increments.
Set the portrait height of the universal media.
3–48 inches
76–1219 mm
NOTE: If the height exceeds the maximum, the printer uses the maximum
height allowed.
NOTE: 19 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
NOTE: 483 mm is the international factory default setting. Millimeters can be
increased in 1-mm increments.
Feed
Direction
*Factory default setting
Specify the feed direction of the Universal Paper Size.
Short Edge*
Long Edge
NOTE: Feed Direction only appears if the longest edge of the media is shorter
1. From the menu list, use the Arrow buttons to scroll the Reports menu.
Asset Report
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
From this
menu:
Menu
Settings
Page
Device
Statistics
You can:
Display information relating to:
Current settings for each of the menu items for all menus
Cartridge information
List of installed options and features
View information relating to:
Job Information
Supply Information
Printer
USB Direct
.
to save the setting.
NOTE: The details presented on this page vary for every device type.
Network
Setup Page
Profiles ListView profiles stored in the printer.
Print FontsPrint a sample of all the fonts available for the printer language currently set in the
Print
Directory
Asset
Report
List important print server information (e.g., hardware addresses, firmware revision
level, protocol settings, etc.).
The page displays specific details about the devices:
Standard Network Card
Integrated Network Option Settings
TCP/IP
IPv6
NOTE: The Compi: field that appears on this screen always displays in English,
regardless of the value of the device's Display.
printer.
PCL Fonts
PostScript Fonts
View a list of resources that are stored in the user area of the flash and disk options.
NOTE: The Print Directory Page appears only when a non-defective flash option or a
non-defective disk option is installed and formatted.
Manage the printer's asset information (e.g., serial number, model name, etc.).
Network/Ports
ModeMode Main Menu
Network/PortNetwork
USB
Parallel
Network Mode
Main MenuMode Main Menu
NetworkPCL SmartSwitch
PS SmartSwitch
NPA Mode
Network Buffer
MAC Binary PS
Standard Network Setup
Each Network sub-menu only appears if the device has a standard network card or if additional network card have been
installed.
Use the Network menu to change printer settings on jobs sent through a network port (either Standard Network or Network
Opt <x>).
1. From the menu list, use the Arrow buttons
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to scroll the Network menu.
to save the setting.
Network Mode Main Menu
From this
menu:
PCL
SmartSwitch
PS
SmartSwitch
You can:
Set the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language.
On*
Off
Set the printer to automatically switch to PostScript emulation when a print job
requires it, regardless of the default printer language.
On*
Off
NPA ModeSend print jobs to the printer and query printer status information simultaneously.
On
Off
Auto*
Network
Buffer
MAC Binary PS Configure the printer to process Macintosh binary PostScript emulation print jobs.
Assign a size to the network input buffer.
Auto*
Disabled
3K to <maximum size allowed> (in 1K increments).
Off
On
Auto*
Standard
Network
Setup
* Factory default setting
Define basic printer network settings.
On*
Off
USB Mode
Mode Mode Main Menu
USBPCL SmartSwitch
PS SmartSwitch
NPA Mode
USB Buffer
MAC Binary PS
USB With ENA
NOTE: Applicable only to Dell 3300 Wireless
Print Adapter (Sold separately).
IPX Frame
Use the USB menu to change printer settings on jobs sent through a USB port.
1. From the menu list, use the Arrow buttons
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to scroll the USB menu.
to save the setting.
USB Mode Main Menu
From this
menu:
PCL
SmartSwitch
You can:
Set the printer to automatically switch to PCL emulation when a print job
requires it, regardless of the default printer language.
On*
Off
PS
SmartSwitch
NPA ModeSend print jobs to the printer and query printer status information at the
USB BufferAssign a size to the USB input buffer.
MAC BinaryPSConfigure the printer to process Macintosh binary PostScript emulation print
Set the printer to automatically switch to PostScript emulation when a print
job requires it, regardless of the default printer language.
On*
Off
same time.
Off
On
Auto*
Auto*
Disabled
3K to <maximum size allowed> (in 1K increments).
jobs.
Off
On
Auto*
USB With
ENA
IPX Frame
Ethernet
802.2
Ethernet
802.3
Ethernet
Type II
Ethernet
SNAP
* Factory default setting
ENA Address—Set the USB port ENA address
ENA Netmask—Set the USB port ENA Netmask
ENA Gateway—Set the USB port ENA Gateway
NOTE: 4-field IP address (0.0.0.0*)
NOTE: The settings are shown when an ENA is attached.
NOTE: This is applicable only to Dell 3300 Wireless Print Adapter (Sold
separately).
Allow the adapter to initiate conversations by setting the Ethernet value.
Off
On*
Parallel Mode
ModeMode Main Menu
ParallelPCL SmartSwitch
PS SmartSwitch
NPA Mode
Parallel Buffer
Advanced Status
Protocol
transmission rate if the printer is set to Standard.
Honor Init
Parallel Mode 2
MAC Binary PS
Parallel With ENA
Use the Parallel menu to change printer settings on jobs sent through a parallel port.
1. From the menu list, use the Arrow buttons
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to scroll the Parallel menu.
to save the setting.
Parallel Mode Main Menu
From this
menu:
PCL
SmartSwitch
PS
SmartSwitch
You can:
Set the printer to automatically switch to PCL emulation when a print job requires it,
regardless of the default printer language.
On*
Off
Set the printer to automatically switch to PS emulation when a print job requires it,
regardless of the default printer language.
On*
Off
NPA ModeSend print jobs to the printer and query printer status information at the same time.
Off
On
Auto*
Parallel
Buffer
Advanced
Status
ProtocolSpecify the parallel interface protocol.
Assign a size to the parallel input buffer.
Auto*
Disabled
3K to <maximum size allowed> (in 1K increments).
Enable bidirectional communication through the parallel port.
On*
Off
Receive information at a much higher transmission rate if the printer is set to
Fastbytes (if computer supports Fastbytes), or receive information at a normal
Standard
Fastbytes*
Honor InitDetermine whether the printer honors hardware initialization requests from the
computer. The computer requests initialization by activating the INIT signal on the
parallel interface.
Many personal computers activate the INIT signal each time the computer is turned on
and off.
On
Off*
Parallel
Mode 2
MAC BinaryPSConfigure the printer to process Macintosh binary PostScript emulation print jobs.
Parallel With
ENA
ENA
Address
ENA
Netmask
ENA
Gateway
* Factory default setting
Determine whether the parallel port data is sampled on the leading (on) or trailing
(off) edge of the strobe.
Off
On*
NOTE: This menu appears only if supported by the parallel port.
Off
On
Auto*
Configure the parallel port ENA address, Netmask, and Gateway settings.
4 field IP address (0.0.0.0*)
NOTE: These settings are shown only when ENA is attached through the parallel port.
Settings
ModeMode Main Menu
SettingsGeneral Settings
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
PostScript Menu
PCL Emul Menu
General Settings Mode
Main MenuMode Main Menu
General SettingsDisplay Language
Run Initial Setup
Alarms
Timeouts
Print Recovery
Factory Defaults
1. From the menu list, use the Arrow buttons to scroll to the General Settings menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to save the setting.
General Settings Mode Main Menu
From
this
menu:
Display
Language
You can:
Set the language of the text appearing on the display.
English*
Arabic
Brazilian Portuguese
Czech
Danish
Dutch
Finnish
French
German
Greek
Hebrew
Iberian Portuguese
Italian
Japanese (Kanji)
Norwegian
Polish
Russian
Simplified Chinese
Spanish
Swedish
Turkish
Run
Initial
Setup
AlarmsSet an alarm to sound when the printer requires operator intervention.
Launch a setup wizard when the printer is powered on.
Yes*
No
Alarm control
Off
Single*
Continuous
Toner Alarm
Off*
Single
Continuous
TimeoutsSpecify the number of minutes of inactivity before the system enters a
lower power state.
Power Saver Mode
Disabled
1–240 minutes
60 minutes*
Screen Timeout
15*–300 seconds
Print Timeout
Disabled
1–255 seconds
90 seconds*
Wait Timeout
Print
Recovery
Disabled
15–65535 seconds
40 seconds*
Network Job Timeout
Disabled
10–255 seconds
90 seconds*
Specify whether the printer continues from certain offline situations,
reprints jammed pages, or waits until the entire page is processed and
ready to be printed.
Auto Continue
Disabled*
5–255 seconds
Jam Recovery
On
Off
Auto*
Page Protect
On
Off*
Factory
Defaults
*Factory default setting
Reset and restore appropriate settings to their factory default values.
Do Not Restore*
Restore
Setup Mode
Main MenuMode Main Menu
SetupPrinter Language
Print Area
Download Target
Resource Save
1. From the menu list, use the Arrow buttons to scroll to the Setup menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used.
.
to save the setting.
Setup Mode Main Menu
From
this
menu:
Printer
Language
Print Area Modify the logical and physical printable area.
You can:
Define the default printer language used to communicate data from the
computer to the printer.
PS Emulation
PCL Emulation*
Normal*
Whole Page
Download
Target
Resource
Save
*Factory default setting
Specify the storage location for downloaded resources.
RAM*
Flash
NOTE: Download Target appears only if flash option is installed.
Specify whether all permanent downloaded resources, such as fonts and
macros stored in RAM, are saved if the printer receives a job that
requires more memory than is available.
Off*—The printer retains downloaded resources only until memory is
needed. It then deletes those resources associated with the inactive
printer language.
On—The printer retains all downloaded resources for all printer
languages during language changes and printer resets. If the printer
runs out of memory, 38 Memory Full appears.
Finishing Mode
Main MenuMode Main Menu
FinishingSides (Duplex)
The finishing menu specifies the default finishing for all print jobs.
1. From the menu list, use the Arrow buttons
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
Finishing Mode Main Menu
From this
menu:
Sides
(Duplex)
Duplex BindDefine the way duplexed pages are bound and how the printing on
CopiesSpecify a default number of copies for each print job.
Blank PagesDefine whether blank pages are inserted in a print job.
You can:
Enable duplex (2-sided) printing.
On
Off*
the back of the page is oriented in relation to the printing on the
front of the page.
Long Edge*
Short Edge
1*–999
to save the setting.
Do Not Print*
Print
CollationStack the pages of a print job in sequence when printing multiple
copies.
On—Prints the entire job the number of times specified by the
Copies menu item. For example, if you set Copies to 2 and send
three pages to print, the printer prints page 1, page 2, page 3,
page 1, page 2, page 3.
Off*—Prints each page of a job the number of times specified by
the Copies menu item. For example, if you set Copies to 2 and
send three pages to print, the printer prints page 1, page 1,
page 2, page 2, page 3, page 3.
Separator
Sheets
Separator
Source
N-up
(Pages/Side)
Specify whether blank separator sheets are inserted.
None*
Between Copies
Between Jobs
Between Pages
Specify the paper source for separator sheets.
Tray <x>*
MP Feeder
NOTE: From the Paper menu, Configure MP must be set to Cassette
in order for MP Feeder to appear as a menu setting.
Specify that multiple-page images be printed on one side of a sheet
of paper.
Off*
2 Up
3 Up
4 Up
6 Up
9 Up
12 Up
16 Up
N-up
Ordering
OrientationSpecify the orientation of a multiple-page sheet.
N-up Border Print a border around each page image when using multi-page print.
* Factory default setting
Specify the positioning of multiple-page images when using multipage print.
NOTE: Positioning depends on the number of images and whether
the images are in portrait or landscape orientation.
Auto*
Long Edge
Short Edge
None*
Solid
Quality Mode
Mode MenuMode Main Menu
QualityPrint Resolution
Pixel Boost
Toner Darkness
Enhance Fine Lines
Gray Correction
Brightness
Contrast
1. From the menu list, use the Arrow buttons to scroll to the Quality menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to save the setting.
Quality Mode Main Menu
From
this
menu:
Print
Resolution
Pixel
Boost
You can:
Specify the printed output resolution.
1200 dpi*
4800 CQ
Approximate a high-resolution printer font and allow a rough
preview of how the page would look when printed.
Off*
Fonts Only
Fonts/Images
Fonts/Images 2
Toner
Darkness
Enhance
Fine Lines
GrayAutomatically adjust the contrast enhancement applied to images.
Lighten or darken printed output and conserve toner.
Ranges 1–5
4*
Select a lower value for finer line width, lighter grayscale images,
and lighter printed output.
Select a higher value for bolder line widths or darker grayscale
images.
NOTE: Selecting a smaller number can help conserve toner.
Enable a print mode preferable for files such as architectural
drawings, maps, electrical circuit diagrams, and flow charts.
Off*
On
NOTE: This setting is available only on the PCL emulation driver,
PostScript emulation driver, or on the printer Embedded Web
Server.
Correction
Auto*
Off
Brightness Adjust the gray value of printed images.
ContrastAdjust the contrast of printed images.
* Factory default setting
Manual
Auto applies different gray values to each object on the printed
page.
Off turns off gray correction.
-6 to +6
0*
0–5
0*
Utilities Mode
Mode MenuMode Main Menu
UtilitiesHex Trace
Use the Utilities menu to troubleshoot printer problems.
1. From the menu list, use the Arrow buttons
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to scroll to the Utilities menu.
to save the setting.
Utilities Mode Main Menu
From
this
menu:
Hex
Trace
You can:
Determine if there is a problem with the cable or language interpreter when
unexpected character prints or missing characters are encountered
Isolate printing problems and their source
Identify what information is received by the printer
PostScript Mode
Mode MenuMode Main Menu
PostScriptPrint PS Error
Font Priority
1. From the menu list, use the Arrow buttons to scroll to the PostScript menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to save the setting.
PostScript Mode Main Menu
From
this
menu:
Print
PS
Error
Font
Priority
You can:
Print a page containing the PostScript emulation error.
On
Off*
Establish the font search order.
Resident*
Flash
NOTE: Font Priority is displayed only when a non-defective,
non-write or -Read/Write protected flash option is installed in
the device.
* Factory default setting
PCL Emul Mode
Mode MenuMode Main Menu
PCL EmulFont Source
Font Name
Symbol Set
PCL Emulation Settings
Tray Renumber
1. From the menu list, use the Arrow buttons to scroll to the PCL Emul menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
.
5. When the setting you want appears on the display, press the Select button
PCL Emul Mode Main Menu
From this menu:You can:
to save the setting.
Font SourceSpecify the set of fonts used by the Font Name menu item.
Resident*
All
Font NameIdentify a specific font and the option where it is stored.
Range: R0* – R90
Symbol SetSpecify the symbol set for each font name.
Default: 10U PC-8
PCL Emulation Settings
Point Size
NOTE: Only for PostScript
emulation and typographic fonts.
PitchAssign the font pitch for scalable monospaced fonts.
OrientationSpecify the orientation of text and graphics on the page.
Lines per PageAssign the number of lines that print on each page.
A4 WidthSet the printer to print on A4-size paper.
Auto CR after LFSpecify whether the printer automatically performs a carriage return (CR)
Change the point size for scalable typographic fonts.
1.00 – 1008.00 in increments of 0.25
12.00*
Range: 0.08 – 100.00 in increments of 0.01
10.00*
Portrait*
Landscape
1–255
60*
198 mm*
203 mm
after a line feed (LF) control command.
On
Off*
Auto LF after CRSpecify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
On
Off*
Tray Renumber
Assign MP Feeder
Assign Tray <x>
Assign Manual Paper
Assign Man Env
View Factory DefDisplay the factory default setting assigned to each tray, drawer, or feeder.
Restore DefaultsReturn all tray, drawer, and feeder assignments to the factory default
Configure the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders.
200 = Off*
0–199
settings.
*Factory default setting
Administrative Support
Using the Embedded Web ServerLocking the Operator Panel Menus Using the Embedded Web ServerCreating an Administrative Password
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions:
Configuring printer settings
Checking the status of the printer supplies
Configuring network settings
Creating a password for certain menus
Viewing reports
Restoring the factory default settings
Viewing the virtual display
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
NOTE: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the
TCP/IP section. For more information, see Printing a Network Setup Page
.
Locking the Operator Panel Menus Using the Embedded Web
Server
You can use the operator panel lockout functionality to create a PIN and choose specific menus to lock. Each time a locked
menu is selected, the user will be prompted to enter the correct PIN. The PIN does not affect access through the Embedded
Web Server.
NOTE: Locking the printer operator panel will prevent a user from entering the printer operator panel both remotely
and at the printer.
To lock operator panel menus:
1. Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the
format: http://ip_address/.
2. Click Configuration.
3. Under Security, choose the menus you want to protect.
4. Create and re-enter the PIN.
NOTE: PINs must be 4 digits and numeric (0–9).
5. Click Submit to save the PIN.
To change the PIN, click Reset Form.
Creating an Administrative Password
Creating an administrative password allows a system support person to password-protect printer settings.
To prevent a user from changing a printer setting, the operator panel should be locked and an administrative password should
be set. For more information, see Locking the Operator Panel Menus Using the Embedded Web Server
NOTE: When the administrative password is set, the web server will require the password to be entered before the web
server will allow the user to enter any link on the Printer Settings page, with the exception of the report links.
1. Open a Web browser.
2. In the address bar, type the network printer or print server IP address, and then press Enter.
3. Click Configuration.
4. Under Other Settings, click Security.
5. Assign password security for specific device settings.
.
6. Create advanced or user password.
NOTE: Password range is 8–128 characters.
7. Click Submit.
To reset the password, click Reset Form or click the Change/Remove Advanced Password link.
Installing Optional Hardware
Installing the 550-Sheet Optional DrawerInstalling an Optional Memory Card
Installing the 550-Sheet Optional Drawer
An optional drawer attaches under the printer. A drawer consists of two parts: a tray and a support unit. Your printer supports
one optional drawer that holds up to 550 sheets of paper.
CAUTION: If you are installing a drawer after setting up the printer, turn off the printer, and unplug the
power cable before continuing.
1. Turn the printer off.
2. Unpack the drawer, and remove any packing material.
3. Place the drawer in the location you have chosen for your printer.
NOTE: If you have optional memory to install, leave clearance on the right side of the printer.
4. Align the holes in the printer with the positioning posts on the drawer, and lower the printer into place.
5. Turn the printer back on.
6. In WindowsVista™:
a. Click
®Control Panel.
b. Click Hardware and Sound.
c. Click Printers.
®
In Windows
XP and 2000:
a. Click Start® Control Panel.
b. Double-click Printers and Other Hardware.
c. Double-click Printers and Faxes.
7. Right-click the Dell 2330d/2330dn Laser Printer icon.
8. Click Properties.
9. Click Install Options.
10. Click Ask Printer.
11. Click OK.
12. Click OK, and then close the Printers folder.
Installing an Optional Memory Card
The system board has one connector for an optional memory card. The printer can support up to 160 MB for a non-network
printer and 288 MB for a network printer. The printer memory can only be upgraded using 128 MB memory cards for both
network and non-network printers. The network printer can also be upgraded using 256 MB memory cards.
CAUTION: If you are installing a memory card after setting up the printer, turn off the printer, and unplug
the power cable before continuing.
1. Turn the printer off.
2. Open the memory access door on the right side of the printer.
NOTICE: Do not remove the memory card or touch the printer near the area of the memory card while actively
reading, writing, or printing from these devices. Data corruption can occur.
3. Push open the latches on both ends of the memory connector.
NOTICE: Memory cards are easily damaged by static electricity. Touch a grounded metal surface before you
touch a memory card.
NOTE: Memory cards designed for other printers may not work with your printer.
4. Unpack the memory card.
Avoid touching the connection points along the edge of the card.
5. Align the notches on the bottom of the card with the notches on the connector.
6. Push the memory card firmly into the connector until the latches on both ends of the connector snap into place.
It may require some force to fully seat the card.
7. Ensure that each latch fits over the notch on each end of the card.
8. Close the side cover.
9. Turn the printer back on.
10. In Windows Vista:
a. Click
®Control Panel.
b. Click Hardware and Sound.
c. Click Printers.
®
In Windows
XP and 2000:
a. Click Start®Control Panel.
b. Double-click Printers and Other Hardware.
c. Double-click Printers and Faxes.
11. Right-click the Dell 2330d/2330dn Laser Printer icon.
12. Click Properties.
13. Click Install Options.
NOTE: Memory cards designed for other printers may not work with your printer.
How do I install the Dell™ 2330d/2330dn Laser Printer driver and software in Windows® via USB or Parallel
connection?
See Installing the Printer Drivers
.
NOTE: DO NOT connect the printer to the computer using a USB cable and turn on the printer before trying
to install the printer driver.
Why do I get garbled text printed out continuously?
Try any of the following:
1. Check the USB cable connections between the computer and the printer.
2. Try using a different USB cable, if available.
3. Uninstall and reinstall the Dell 2330d/2330dn Laser Printer driver.
NOTE: For the local Status Monitor Center to work properly, bidirectional communication support
must be in place so that the printer and computer can communicate. An exception is added to the
Windows Firewall to allow this communication.
If this does not resolve this issue, check the USB cable connection with the printer. If failure persists, then
changing the USB cable might help.
If the above steps do not resolve this issue, then try uninstalling and reinstalling the Dell 2330d/2330dn
Laser Printer driver.
How do I install the optional 550-sheet drawer (Tray 2)?
See Installing the 550-Sheet Optional Drawer
Why can’t I choose the optional 550-sheet drawer (Tray 2) in the printer driver?
.
See Installing the 550-Sheet Optional Drawer
How do I set up trays to print with legal-size paper?
.
See Loading the 250-Sheet and 550-Sheet Paper Trays.
How do I install the Dell 2330d/2330dn Laser Printer driver through network for Windows?
See Setting up for Network Printing
How do I reset the imaging drum counter?
To reset the counter, see the instruction sheet that shipped with the new imaging drum kit. For more information,
see Replacing the Imaging Drum
NOTE: Resetting the imaging drum counter without replacing the imaging drum may damage your printer
and void your warranty.
NOTE: Use this setting to return the imaging drum counter to zero. The replace imaging drum message will
be cleared only when the imaging drum has been changed.
How do I reset factory defaults?
.
.
See General Settings Mode
How do I find the printer IP and MAC address?
See Printing a Network Setup Page
How do I change the printer IP address by using the Dell Printer Configuration Web Tool?
See Dell Printer Configuration Web Tool
I am unable to set up wireless connection with Dell Wireless Print Adapter 3300.
Go to support.dell.com
.
.
.
and see the section under Problems with 3300 Wireless Print Adapter.
Setup Problems
Computer Problems
Verify that your printer is compatible with your computer.
The printer supports Windows Server 2008, Windows Vista™, Windows XP, Windows Server 2003, Windows 2000, Macintosh
OS® 10.3 and above.
®
Windows ME, Windows NT, Windows 98, Windows 95, Macintosh OS 9x and 10.2 are not supported by this printer.
Ensure that you have turned on both your printer and your computer.
Check the USB cable.
Ensure that the USB cable is firmly connected to your printer and your computer.
Shut down the computer, reconnect the USB cable as shown on the Setting Up Your Printer poster, and then restart the
computer.
If the software installation screen does not appear automatically, install the software manually.
1. Insert the Drivers and Utilities CD.
2. In Windows Vista, click
®Computer.
In Windows XP, click Start® My Computer.
Check for multiple instances of the printer installed on your computer.
In Windows 2000, double-click My Computer from your desktop.
3. Double-click the CD-ROM drive icon, and then double-click setup.exe.
4. When the printer software installation screen appears, click Personal Installation or Network Installation.
5. Follow the instructions on your screen to complete the installation.
Determine if the printer software is installed.
In Windows Vista:
1. Click
2. Click Dell Printers.
In Windows XP and Windows 2000:
Click Start®
If the printer does not appear in the list of printers, the printer software is not installed. Install the printer software. For more
information, see Removing and Reinstalling Software
® Programs.
Programs
or All Programs®
Dell
Printers®
.
2330d/2330dn Laser Printer.
Dell
Correct communication problems between the printer and the computer.
Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your
computer.
Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable to the
electrical outlet, and turn on the printer.
Restart your computer.
If the problem still exists, replace the USB cable.
Set your printer as the default printer.
1. In Windows Vista:
a. Click
b. Click Hardware and Sound.
c. Click Printers.
In Windows XP, click Start®
In Windows 2000, click Start®
2. Right
3. Select Set as Default Printer.
-click the Dell 2330d/2330dn Laser Printer icon.
® Control Panel.
Control
Panel®
Settings® Printers.
Printers
and Other Hardware®
Printer won't print and print jobs are stuck in the print queue.
Printers
and Faxes.
1. In Windows Vista:
a. Click
b. Click Hardware and Sound.
c. Click Printers.
In Windows XP, click Start®
In Windows 2000, click Start®
2. Check
3. Print a job to each of these print objects to see which printer is active.
4. Set that print object as the default printer:
5. Delete the other copies of the print object by right-clicking the printer name and selecting Delete.
for multiple objects for your printer.
a. Right-click the Dell 2330d/2330dn Laser Printer icon.
b. Click Set as Default Printer.
To prevent multiple instances of the printer in your Printers folder, ensure you always plug the USB cable back into the
same USB port that was originally used for the printer. Also, do not install printer drivers multiple times from the
Drivers and Utilities CD.
® Control Panel.
Control
Panel®
Settings® Printers.
Printers
and Other Hardware®
Printers
and Faxes.
Printer Problems
Ensure the printer power cable is firmly connected to the printer and the electrical outlet.
Determine if the printer has been held or paused.
1. In Windows Vista:
a. Click
b. Click Hardware and Sound.
c. Click Printers.
In Windows XP, click Start®
In Windows 2000, click Start®
2. Right
3. Make sure Pause Printing is not selected. If Pause Printing is selected, click it to clear the option.
-click the Dell 2330d/2330dn Laser Printer icon.
® Control Panel.
Control
Panel®
Settings® Printers.
Printers
and Other Hardware®
Printers
and Faxes.
Ensure you installed the toner cartridge correctly and removed the sticker and tape from the cartridge.
Make sure you loaded the paper correctly.
For more information, see Loading Paper.
Error Messages
Close Door
The printer front cover is open. Close the front door of the printer.
Install Tray <x> or Cancel Print Job
The printer is requesting that a specified device be installed so it can print a job. Insert the specified tray or press the Cancel
button
Load <Input Src> With <Custom Type Name>
Load the specified paper into the designated source to clear the message or press the Cancel button to cancel the print job.
Load <Input Src> With <Custom String>
Load the specified paper into the designated source or press the Cancel button to cancel the print job.
to cancel the print job.
Load <Input Src> With <Size>
Load the input source with the correct paper size or press the Cancel button to cancel the print job.
Load <Input Src> With <Type> <Size>
Load the input source with the correct paper type and size or press the Cancel button to cancel the print job.
Load Multipurpose Feeder With <Custom Type Name>
Load the multipurpose feeder with the correct paper type and size.
If there is no paper in the multipurpose feeder, feed a sheet of paper through the multipurpose feeder to clear the
message.
To Ignore the request and print on paper that is already being used in one of the input sources, press the Back button
. The current job may not print correctly.
If the printer finds a source that has paper of the correct type, it uses the paper from that source. If the printer cannot
find a source with the correct paper type, it prints on the paper that is installed in the default paper source.
To cancel the print job, press the Cancel button .
Load Multipurpose Feeder With <Custom String>
Load the specified paper in the multipurpose feeder.
To ignore the request and print on paper already installed in one of the input sources, press the Back button . The
current job may not print correctly.
If the printer finds a tray of the correct type and size, it feeds paper from that tray. If the printer cannot find a tray
with the correct paper type and size, it prints on whatever paper is loaded in the default input source.
To cancel the print job, press the Cancel button .
Load Multipurpose Feeder With <Size>
Load the multipurpose feeder with the correct paper size.
If there is no paper in the multipurpose feeder, feed a sheet of paper to clear the message.
To ignore the request and print on paper that is already being used in one of the input source, press the Back button
. The current job may not print correctly.
If the printer finds a source that has paper of the correct type, it uses the paper from that source. If the printer cannot
find a source with the correct paper type, it prints on the paper that is installed in the default paper source.
To cancel the print job, press the Cancel button .
Load Multipurpose Feeder With <Type> <Size>
Load the correct paper type and size in the multipurpose feeder.
To ignore the request and print on paper already installed in one of the input sources, press the Back button . The
current job may not print correctly.
If the printer finds a tray of the correct type and size, it feeds paper from that tray. If the printer cannot find a tray
with the correct paper type and size, it prints on whatever paper is loaded in the default input source.
To cancel the print job, press the Cancel button .
Output Bin Full — Remove Paper
Remove any paper from the output bin.
To continue the print job, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
30 Invalid Refill, Change Toner Cartridge
The printer has detected a refilled toner cartridge. Remove the toner cartridge and install a new one.
31 Missing or Defective Cartridge
If the toner cartridge is not installed, install it.
If the toner cartridge is installed, remove it and install a new toner cartridge.
31 Defective Toner Cartridge
Remove and install a new toner cartridge.
32 Unsupported Toner Cartridge
Remove the specified toner cartridge, and then install a supported one.
34 Short Paper
Ensure that the paper you loaded is large enough.
Check for a paper jam.
To clear the message and continue printing, press the Back button . The remaining pages of the print job may not
print correctly.
To cancel the print job, press the Cancel button .
35 Insufficient Memory to Support Resource Save Feature
To ignore Resource Save and continue printing, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
For more information on how to enable Resource Save, see Setup Mode
To prevent this error in the future, install additional memory.
.
37 Insufficient Memory to Collate Job
The printer memory does not have enough free space to collate the job.
Press the Back button to print the portion of the job already stored and begin collating the rest of the print job. The
current job may not print correctly.
To cancel the current print job, press the Cancel button .
To prevent this error in the future:
Install additional memory.
Simplify the job. Reduce the complexity of the page by reducing the amount of text or graphics on the page and
deleting unnecessary fonts or macros.
37 Insufficient Defrag Memory
To clear the message, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
To prevent this error in the future install additional memory.
38 Memory Full
To clear the message and continue printing, press the Back button . The remainder of the print job may not print
correctly.
To cancel the print job, press the Cancel button .
To prevent this error in the future:
Simplify the job. Reduce the complexity of the page by minimizing the amount of texts or graphics on the page and
deleting unnecessary fonts or macros.
Install additional memory.
39 Complex Page, Some Data May Not Have Printed
Press the Back button to clear the message and continue printing. The current job may not print correctly.
To cancel the current print job, press the Cancel button .
To prevent this error in the future:
Simplify the job. Reduce the complexity of the page by minimizing the amount of texts or graphics on the page and
deleting unnecessary fonts or macros.
Install additional printer memory.
54 Standard Network Software Error
Turn the printer off and then back on to reset the printer.
Upgrade the network firmware in the printer or print server.
To ignore the message and continue printing, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
56 Standard Parallel Port Disabled
The printer discards any data received through the parallel port.
To ignore the message and continue printing, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
Ensure that the Parallel Buffer menu item is not set to Disabled. For more information see Parallel Buffer.
56 Standard USB Port Disabled
The printer discards any data received through the USB port.
To ignore the message and continue printing, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
Ensure that the USB Buffer menu item is not set to Disabled. For more information, see USB Buffer.
58 Too Many Flash Options
Remove the memory from your printer. Your printer supports up to 160 MB for a non-network printer and 288 MB for a
network printer.
58 Too Many Trays Attached
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the excess trays.
Turn the printer back on.
59 Unsupported Tray <x>
Remove the specified tray, and wait for the message to clear. You must remove the unsupported tray in order to print.
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the unsupported tray.
Connect the power cord to a properly grounded outlet.
Turn the printer back on.
81 Engine Code CRC Failure
To ignore the message and continue printing, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
84 Imaging Drum Life Warning/PC Unit Life Warning
NOTE: You receive the imaging drum life warning only if you have the Toner Alarm set to On.
To ignore the message and continue printing, press the Back button . The current job may not print correctly.
To cancel the print job, press the Cancel button .
Print a Printer Settings configuration sheet to determine the imaging drum level. For more information, see Menu
Settings Page.
Replace the imaging drum, and then reset the counter.
84 Replace Imaging Drum/Replace PC Unit
Your printer will not print any more pages until the imaging drum has been replaced.
Replace the imaging drum, and reset the counter.
88 Toner Low
Remove the toner cartridge, and firmly shake it to redistribute the toner within the cartridge.
Replace the toner cartridge.
88 Replace Toner Cartridge
Replace the specified toner cartridge.
To ignore the message and continue printing, press the Back button . The remainder of the print job may not print
correctly.
To cancel the print job, press the Cancel button .
200 Paper Jam
There is a paper jam at the printer input sensor.
1. Turn the printer off before checking the printer.
2. Open the front cover by pressing the button on the right side of the printer and lowering the cover.
3. Press the button on the base of the imaging drum and pull the toner cartridge assembly up and out using the handle.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
4. Lift the base of the imaging drum kit and gently pull it up and slide it out of the printer.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
5. Remove the jammed paper.
6. Install the toner cartridge assembly into the imaging drum kit by aligning the white rollers on the toner cartridge with
the white arrows on the tracks of the imaging drum kit and pushing the toner cartridge in as far as it will go. The
cartridge clicks into place when correctly installed.
7. Install the imaging drum kit with the toner cartridge assembly into the printer by aligning the blue arrow guides of the
imaging drum kit with the blue arrows found in the printer and pushing the imaging drum into the printer as far as it
will go. The imaging drum kit clicks into place when correctly installed.
8. Close the front cover.
9. Turn the printer back on.
10. Send the print job to the printer again.
201 Paper Jam
There is a paper jam between the printer input and paper exit sensors.
1. Turn the printer off before checking the printer.
2. Open the front cover by pressing the button on the right side of the printer and lowering the cover.
3. Press the button on the base of the imaging drum and pull the toner cartridge assembly up and out using the handle.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
4. Lift the base of the imaging drum kit and gently pull it up and slide it out of the printer.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
5. Remove the jammed paper.
6. Install the toner cartridge assembly into the imaging drum kit by aligning the white rollers on the toner cartridge with
the white arrows on the tracks of the imaging drum kit and pushing the toner cartridge in as far as it will go. The
cartridge clicks into place when correctly installed.
7. Install the imaging drum kit with the toner cartridge assembly into the printer by aligning the blue arrow guides of the
imaging drum kit with the blue arrows found in the printer and pushing the imaging drum into the printer as far as it
will go. The imaging drum kit clicks into place when correctly installed.
8. Close the front cover.
9. Turn the printer back on.
10. Send the print job to the printer again.
202 Paper Jam
There is a paper jam at the printer exit sensor.
1. Turn the printer off before checking the printer.
2. Open the rear exit.
3. Remove the jammed paper.
4. Close the rear exit.
5. Turn the printer back on.
6. Send the print job to the printer again.
231 Paper Jam — Check Duplex
There is a paper jam in the rear of the duplex paper path.
1. Turn the printer off before checking the printer.
2. Open the rear exit.
3. Remove the jammed paper.
4. Close the rear exit.
5. Turn the printer back on.
6. Send the print job to the printer again.
233 Paper Jam — Check Duplex
There is a paper jam in the front of the duplex unit.
1. Turn the printer off before checking the printer.
2. Remove Tray 1.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
3. Remove the jammed paper.
4. Replace Tray 1.
5. Turn the printer back on.
6. Send the print job to the printer again.
234 Paper Jam — Check Duplex
There is a paper jam in the duplex unit, but the printer cannot identify the location.
1. Turn the printer off before checking the printer.
2. Remove Tray 1.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
3. Remove any jammed paper.
4. Replace Tray 1.
5. Open the rear exit.
6. Remove any jammed paper.
7. Close the rear exit.
8. Turn the printer back on.
9. Send the print job to the printer again.
235 Paper Jam — Check Duplex
There is a paper jam at the output bin because the paper used was too narrow for the duplex unit.
1. Turn the printer off before checking the printer.
2. Open the rear exit.
3. Remove the jammed paper.
4. Close the rear exit.
5. Replace the narrow paper in Tray 1 with a wider paper.
6. Turn the printer back on.
7. Send the print job to the printer again.
24x Paper Jam — Check Tray <x>
Jam in Tray 1
1. Turn the printer off before checking the printer.
2. Pull Tray 1 out.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
3. Remove the jam.
4. Insert the tray.
5. Turn the printer back on.
6. Send the print job to the printer again.
Jam in Tray 2
1. Turn the printer off before checking the printer.
2. Pull Tray 2 out.
CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
3. Remove the jam.
CAUTION: Make sure all paper fragments are removed.
4. Insert the tray.
5. Turn the printer back on.
6. Send your print job to the printer again.
251 Paper Jam — Check Multipurpose Feeder
1. Turn the printer off before checking the printer.
2. Remove the paper from the multipurpose feeder.
3. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
4. Load the paper into the multipurpose feeder.
5. Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.
6. Turn the printer back on.
7. Send the print job to the printer again.
General Guidelines for Selecting or Loading Print Media
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
Use only high-quality, copier-grade paper for the best print quality.
Avoid paper with embossed lettering, perforations, or a texture that is too smooth or rough. Paper jams may occur.
Store paper in its packaging until you are ready to use it. Place cartons on pallets or shelves, not on the floor.
Do not place heavy objects on top of the media, whether or not it is packaged.
Keep paper away from moisture or other conditions that can cause it to wrinkle or curl.
Store unused paper at temperatures ranging between 15°C and 30°C (59°F and 86°F). The relative humidity should be
between 10% and 70%.
During storage, you should use moisture-proof wrap, such as a plastic container or bag, to prevent dust and moisture
from contaminating the paper.
Avoiding Jams and Misfeeds
You can avoid most jams and misfeeds by following these guidelines:
Use paper that follows the printer's media guidelines. For more information, see Loading Paper.
Make sure that the paper is properly loaded in the input tray.
Do not overload the input tray.
Do not remove paper from the input tray while printing.
Flex, fan, and straighten the paper before loading.
Do not use creased, damp, or curled paper.
Orient the paper according to the instructions for the printer.
Clearing Paper Jams
It is recommended that you clear the entire paper path when a paper jam occurs.
NOTE: Turn the printer off before checking the printer.
CAUTION: To reduce the risk of injury when clearing paper jams allow the surface to cool before touching.
Paper jam in the paper path
1. Pull the paper firmly to remove it. If you cannot reach the paper because it is too far into the printer, open the front
cover of the printer by pressing the button on the right side of the printer and lowering the cover.
2. Press the button on the toner cartridge assembly, and then pull the toner cartridge up and out using the handle.
3. Pull the paper out.
4. Reinstall the toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of
the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly
installed.
5. Close the front cover.
Paper jam not visible
Near the multipurpose feeder
1. Open the multipurpose feeder door.
2. Firmly grasp the paper, and gently pull it from the printer.
3. Close the multipurpose feeder door.
Near the paper input tray
1. Remove the paper input tray.
2. Firmly grasp the paper, and gently pull it from the printer.
3. Replace the paper input tray.
Near the output bin extender
1. Press the door release button on the right side of the printer to open the front cover.
2. Firmly grasp the paper, and gently pull it from the printer.
3. Close the front cover.
Near the rear exit
1. Open the rear exit door.
2. Firmly grasp the paper, and gently pull it from the printer.
3. Close the rear exit door.
Turn the printer back on and send your print job to the printer again.
Paper Problems
Make sure you loaded the paper correctly.
For more information, see Loading Paper.
Use only paper recommended for your printer.
For more information, see Print Media Guidelines.
Load a smaller amount of paper when printing multiple pages.
For more information, see Print Media Guidelines.
Make sure the paper is not wrinkled, torn, or damaged.
Check for a paper jam.
For more information, see Clearing Paper Jams.
Printing Problems
Check the toner level, and install a new toner cartridge if necessary.
For more information, see Replacing the Toner Cartridge.
Free up memory resources on your computer when print speed is slow
Close all applications not in use.
Try minimizing the number and size of graphics and images in your document.
Consider purchasing more Random Access Memory (RAM) for your computer.
Remove fonts that you rarely use from your system.
Uninstall the printer software, and then reinstall it.
Select a lower print quality from the Printing Preferences dialog box.
Make sure you loaded the paper correctly.
For more information, see Loading Paper.
Print Quality Problems
Use the following information to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell
at support.dell.com
. You may have a printer part that requires cleaning or replacement by a service technician.
Print is too light.
The Toner Darkness1 setting is too light.
You are using paper that does not meet the printer specifications.
The toner cartridge is low on toner.
The toner cartridge is defective.
Try the following:
Select a different Toner Darkness1 setting before sending the job to print.
Load paper from a new package.
Avoid textured paper with rough finishes.
Ensure that the paper you load in the trays is not damp.
Replace the toner cartridge.
Print is too dark, or the background is gray.
The Toner Darkness1 setting is too dark.
The toner cartridge is worn or defective.
Try the following:
Select a different Toner Darkness1 setting.
Replace the toner cartridge.
White lines appear on the page.
The printhead lens is dirty.
The toner cartridge is defective.
The fuser2 is defective.
Try the following:
Clean the printhead lens.
Replace the toner cartridge.
Replace the fuser2.
Streaked horizontal lines appear on the page.
The toner cartridge may be defective, empty, or worn.
The fuser2 may be worn or defective.
Try the following:
Replace the toner cartridge.
Replace the fuser2.
Streaked vertical lines appear on the page.
Toner is smeared before fusing to the paper.
The toner cartridge is defective.
Try the following:
If the paper is stiff, try feeding from another tray or the multipurpose feeder.
Replace the toner cartridge.
The page contains print irregularities.
Paper has absorbed moisture due to high humidity.
You are using paper that does not meet the printer specifications.
The fuser2 is worn or defective.
Try the following:
Load paper from a fresh package into the paper tray.
Avoid textured paper with rough finishes.
Ensure that the Paper Type setting matches the paper loaded in the tray.
Replace the fuser2.
The transparency print quality is poor. (Print has inappropriate light or dark spots, toner is smeared, or
horizontal or vertical light bands appear.)
You are using transparencies that do not meet the printer specifications.
The Paper Type setting is set to something other than Transparency.
Try the following:
Use only transparencies recommended by Dell.
Ensure that the Paper Type setting is Transparency.
Toner specks appear on the page.
The toner cartridge is defective.
The fuser2 is worn or defective.
Toner is in the paper path.
Try the following:
Replace the toner cartridge.
Replace the fuser2.
Call for service.
Toner rubs off the paper easily when you handle the sheets.
The Paper Texture setting is wrong for the type of paper or specialty media you are using.
The Paper Weight setting is wrong for the type of paper or specialty media you are using.
The fuser2 is worn or defective.
Try the following:
Ensure that the Paper Texture setting matches the paper loaded in the tray.
Change the Paper Weight setting to the appropriate weight.
Replace the fuser2.
Print density is uneven.
The toner cartridge is defective.
Replace the toner cartridge.
Ghost images appear on the page.
The Paper Type is set incorrectly.
The toner level is low.
Try the following:
Ensure that the Paper Type setting matches the paper loaded in the tray.
Replace the toner cartridge.
Print only appears on one side of the page.
The toner cartridge is not properly installed.
Remove and reinsert the toner cartridge.
Margins are incorrect.
The Paper Size is set incorrectly.
Ensure that the Paper Size setting matches the paper loaded in the tray.
Print is skewed (inappropriately slanted).
The guides in the selected tray are not in the correct position for the paper size loaded in the tray.
The multipurpose feeder guides are not in the correct position for the paper size loaded in the feeder.
Try the following:
Move the guides in the tray so they rest against the edges of the paper.
Move the multipurpose feeder guides so they rest against the edges of the paper.
Printed pages are blank.
The toner cartridge is empty or defective.
Replace the toner cartridge.
Printed pages are solid black.
The toner cartridge is defective.
Your printer requires servicing.
Try the following:
Replace the toner cartridge.
Call for service.
Paper curls badly once it prints and exits to the bin.
The Paper Texture setting is wrong for the type of paper or specialty media you are using.
Ensure that the Paper Texture setting matches the paper loaded in the tray.
1
For more information, see Quality Mode.
2
Call a service technician to replace the fuser.
Frequently Asked Questions (FAQ): Mac OS® Features, Issues,
and Solutions
This document provides answers to common questions regarding printing, the printer software, and how the software interacts
with the Macintosh Operating System (OS). Keeping your printer software and computer system up-to-date minimizes printing
issues and ensures the best results from your printer and Mac OS. To keep your printer software current, visit the Web site of
your printer manufacturer, and download the most recent Web package. To keep your Mac OS current, periodically check for
updates at http://www.info.apple.com/support/downloads.html
.
Mac OS X Features
Why do some applications not print multiple copies as expected?
Some applications handle the printing of multiple copies differently. Some versions of Microsoft Word and Adobe
Reader treat multiple copies of a job as a single copy job with multiple pages. The following features will not work
as expected when printing multiple copies using these applications.
FeatureMalfunction
Separator Sheets Between CopiesA sheet may be added only after the entire job is printed.
Duplex/Print on Both SidesCopies may print on the same sheet.
Multiple Pages per SheetCopies may print on the same sheet.
Verify PrintAll copies may be verified before they are printed.
To print multiple copies of a PDF file with these features, use Apple Preview or Adobe Acrobat Reader 5.
How do I manage network printers?
Use MarkVision™ Professional to manage your network printers. This application replaces MarkVision for
Macintosh and is compatible with Mac OS X or higher.
Mac OS X Known Issues and Solutions
How do I format my document to print on custom paper sizes?
Use the Page Setup dialog to add a custom paper size to the Paper Size menu.
For Mac OS X version 10.4:
1. Choose File ® Page Setup.
2. From the Paper Size pop-up menu, choose Manage Custom Sizes.
3. From the Custom Page Sizes pane, click + to create a new custom paper size.
4. On the list that appears, double-click Untitled to rename the custom paper size.
5. Enter the appropriate page size and margins of the custom paper size.
6. Click OK to return to the Page Setup dialog.
7. From the Paper Size pop-up menu, choose the custom paper size you created.
8. Click OK.
For Mac OS X version 10.3:
1. Choose File ® Page Setup.
2. From the Settings pop-up menu, choose Custom Paper Size.
3. Click New, and then enter the appropriate information about the custom paper size.
4. Click Save.
NOTE: You must click Save before clicking OK or switching back to the Page Attributes pane in the
Settings pop-up menu.
5. From the Settings pop-up menu, choose Page Attributes.
6. From the Paper Size pop-up menu, choose the custom paper size.
This newly added custom paper size is an available option for all print jobs, regardless of the selection in the
“Format for” menu. Another way to use custom paper for print jobs is to choose the source that contains the
custom paper in the “All pages from” pop-up menu on the Paper Feed pane of the Print dialog.
Why are screen fonts provided?
PostScript fonts are stored in the printer. Matching screen fonts let you create documents that use the PostScript
fonts.
Why are there duplicates of some of the screen fonts?
The fonts in your printer are not identical to the screen fonts provided by Apple. Dell provides screen fonts that
match the printer fonts. Using these screen fonts allows you to make sure that the printed output will match
what you see on the computer screen.
How do I install screen fonts?
Move the fonts you want to use from the /Users/Shared/Dell/Screen Fonts folder to the Library/Fonts folder in
your home directory or at the root of the boot disk. Because most of the preinstalled fonts on Mac OS X are in
/System/Library/Fonts, you can place your new fonts in either of these two locations without having to move the
preexisting ones. The system will find fonts first in your home Library, then in the Library at the root of the boot
disk, and then in /System/Library.
How do I use an external print server when the data mode is TBCP (for printers that support external print
servers)?
Check the Data Mode setting:
1. Enter the IP address of the print server into your Web browser.
2. From the menus at the left of the Web page, choose Configuration.
3. From the list of configuration options on the right, choose AppleTalk.
4. From the AppleTalk page, choose Advanced Settings.
5. From the AppleTalk Advanced Settings page, view the Data Mode pop-up menu. If the menu is set to
IOP/EOP, do not change it. If it is set to TBCP, change it to Raw Mode.
Calling for Service
Before calling for service, check the following:
Is the power cable plugged into the printer?
Is the power cable plugged directly into a properly grounded electrical outlet?
Is your printer properly connected to your computer or network?
Are all other devices attached to your printer plugged in and turned on?
Is the electrical outlet turned off by any switches?
Did a fuse blow?
Has a power outage occurred in your area?
Is a toner cartridge installed in your printer?
Is the printer cover closed properly?
Try turning your printer off and back on again. If your printer is still not operating properly, call for service. If you are able to
print, press the Menu button
to print a menu settings page, which lists the printer model type and other information the
service representative may need to know.
For more information, contact Dell at support.dell.com
.
Loading Paper
Setting the Paper Size and Paper TypeLoading the 250-Sheet and 550-Sheet Paper TraysUsing the Rear ExitUsing the Multipurpose FeederLinking and Unlinking Trays
Setting the Paper Size and Paper Type
NOTE: You must install the software for your printer before configuring the paper trays. For more information, see
Setting up for Local Printing
Dell™ 2330d Laser Printer — Attached Locally to a Computer
After you set the Paper Size and Paper Type to the correct settings for the size and type used in the trays, then any trays
containing the same size and type are automatically linked by the printer.
or Setting up for Network Printing.
NOTE: If the size of the paper being loaded now is the same size as the previously loaded paper, do not change the
Paper Size setting.
1. Ensure that the printer is on and Ready appears.
2. From the operator panel, press the Menu button
3. Press the Select button
4. Press the Arrow buttons until Size/Type appears, and then press the Select button .
Select Source appears.
5. Press the Arrow buttons
Size appears under the source name.
6. Press the Select button
7. Press the Arrow buttons until the correct size appears, and then press the Select button .
Submitting Changes appears, followed by Size.
.
until the correct source appears, and then press the Select button .
.
until Paper Menu appears.
8. Press the Arrow buttons
9. Press the Arrow buttons
Submitting Changes appears, followed by Type.
until Type appears, and then press the Select button .
until the correct type appears, and then press the Select button .
Dell 2330dn Laser Printer — Attached to a Network
Setting the paper size and type for the printer is done through the Dell Printer Configuration Web Tool.
NOTE: Configuring paper trays through the Dell Printer Configuration Web Tool is available only on the Dell 2330dn
Laser Printer.
1. Type your network printer's IP address in your Web browser.
NOTE: If you do not know your printer's IP address, print a network setup page, which lists the IP address. For
more information see Printing a Network Setup Page
2. When the Printer Status page opens, select Printer Settings in the left column.
3. From the Printer Settings page, select Paper Menu.
4. Select Paper Size.
5. Select the paper size you have in each tray.
6. Click Submit.
7. Select Printer Settings in the left column.
.
8. From the Printer Settings page, select Paper Menu.
9. Select Paper Type.
10. Select the paper type you have in each tray.
11. Click Submit.
Loading the 250-Sheet and 550-Sheet Paper Trays
Follow these instructions to load paper in the 250-sheet and 550-sheet paper trays.
1. Remove the tray.
2. If you are loading legal or folio-size paper, you must adjust the paper tray to accommodate the larger paper.
a. Press down on the latch at the back of the tray.
b. Expand the tray until the extender locks into place.
c. Move the rear paper guide to the back of the paper tray.
3. Flex a stack of paper back and forth. Straighten the edges on a level surface.
4. Load the paper in the tray with the print side facing down.
Ensure that the paper is below the maximum fill line on the side paper guides. Overloading may cause paper jams.
5. Slide the two side guides and the rear guide until they rest against the edges of the paper.
6. Replace the tray.
7. Extend the paper support on the output bin.
Using the Rear Exit
The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially
useful for specialty media, such as transparencies, envelopes, labels, card stock, or index cards.
To use the rear exit, open the rear exit door. When the rear exit door is open, all print jobs come out the rear exit. When
closed, all print jobs are sent to the output bin on top of the printer.
Using the Multipurpose Feeder
Configuring the Multipurpose Feeder
This setting is used to designate the mode of operation for the multipurpose feeder.
Mode
Cassette* The multipurpose feeder source:
functions as a non-sensing automatic source
is assigned an installed size and paper type like any of the other input
sources
is included in the value lists of all printer settings such as the Paper
Source
ManualThe multipurpose feeder source:
is used strictly for manual feed
is removed from the value lists of all printer settings including Paper
Source
When manual feed is selected, the printer suspends printing and prompts
the user to manually load print media to the multipurpose feeder.
* Factory default setting
1. From the operator panel menu list, use the Arrow buttons to scroll the Paper menu.
2. Press the Select button
3. Press the Right Arrow button until the heading you want appears on the display, and then press the Select button
.
4. Use the Arrow buttons to scroll through the available menu items.
5. When the setting you want appears on the display, press the Select button
.
to save the setting.
Opening the Multipurpose Feeder
The multipurpose feeder is located at the front of your printer and can feed 50 sheets of print media at a time. You can use
the multipurpose feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.
To open the multipurpose feeder:
1. Pull the multipurpose feeder door down.
2. Slide the multipurpose feeder tray forward.
3. Pull the extension so it flips forward.
4. Guide the extension down gently to fully extend the multipurpose feeder.
Loading the Multipurpose Feeder
To load the multipurpose feeder:
1. Place a sheet of the selected print media, print side facing up, at the center of the multipurpose feeder, but only to the
point where its leading edge can contact the paper guides. Otherwise, the printer engages the print media too soon
and likely skews the print job.
NOTE: Do not exceed the maximum stack height by forcing paper or specialty media under the stack height
limiters which are located on the guides.
2. Adjust the paper guides to the print media's width.
3. Prepare the print media for loading.
Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the
paper or labels. Straighten the edges on a level surface.
NOTE: Avoid touching the print side of the transparencies. Be careful not to scratch them.
Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
NOTE: Fanning prevents the edges of envelopes from sticking together. It helps them feed properly to
avoid jams. Do not fold or crease envelopes.
4. Hold both sides of the print media close to the multipurpose feeder, and push it into the printer until it automatically
engages.
There is a brief pause between the time the printer engages the print media and when it feeds into the printer.
NOTICE: Do not force the print media into the feeder. Forcing the media causes jams.
Insert envelopes with the flap side facing down and with the stamp area as shown.
NOTE: For best performance do not use envelopes that have postage stamps attached.
Hold transparencies by the edges, and avoid touching the print side. Oil from your fingers that is deposited on the
transparency can affect print quality.
Load letterhead facing up, with the top of the sheet entering the printer first.
If you experience problems with paper feed, turn the paper around.
Linking and Unlinking Trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked
tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The Paper
Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder.
The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting
must be set for all trays from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from
the Paper Size/Type menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
NOTICE: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The
temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if an
inaccurate Paper Type is selected.
Specifications
OverviewPrint Media Guidelines
Environmental SpecificationsMedia Types and Sizes
Noise Emissions LevelsFont Summary
Emulation, Compatibility, and ConnectivityCables
Operating System SupportCertifications
MIB Compatibility
Overview
2330d2330dn
Base memory32 MB32 MB
Maximum memory160 MB288 MB
ConnectivityParallel
USB 2.0
Ships with print cartridge yield at approximately 5% coverage
NOTE: Toner yield based on printing pages with 5% page coverage in accordance with
ISO/IEC 19752 testing methodology. Yields vary with usage and environmental conditions.
Duty cycle (average)500
2,000 pages2,000 pages
pages/month
Parallel
USB 2.0
10/100/1000
Ethernet
500
pages/month
Duty cycle (maximum)25,000
pages/month
Printer life120,000
pages
Environmental Specifications
Condition TemperatureRelative humidity (non-
condensing)
Operation16 to 32°C
(60 to 90°F)
Storage0 to 40°C
(32 to 104°F)
Shipping-20 to 40°C (-
4 to 104°F)
8 to 80%0 to 2,500 M (8,200 feet)
8 to 80%
8 to 95%0.25 atmospheric pressure (equivalent to
Altitude
10,300 M; 34,000 feet)
25,000
pages/month
120,000
pages
Noise Emissions Levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Microsoft® Windows® Server 2008
Windows Vista™
Windows XP
Windows Server 2003
Windows 2000
Debian™ GNU/Linux 4.0
Linspire
Ubuntu 7.1.0, 8.0.4, 8.0.4 LTS
Red Flag Linux® Desktop 5.0, 6.0
Red Hat Enterprise Linux WS 3, 4, 5
SUSE LINUX Enterprise Server 8, 9, 10
SUSE Linux Enterprise Desktop 10
open SUSE Linux 10.2, 10.3, 11
Linpus LINUX Desktop 9.2, 9.3
HP-UX 11.11, 11.23, 11.31
Macintosh® OS® X
Connectivity
1
HBP supports both GDI (pre-Vista) and XPS (Vista).
Parallel
USB
10/100/1000 Ethernet (2330dn only)
Operating System Support
Your printer supports:
Microsoft Windows Server 2008
Windows Vista
Windows XP
Windows Server 2003
Windows 2000
Debian GNU/Linux 4.0
Linspire
Ubuntu 7.1.0, 8.0.4, 8.0.4 LTS
Red Flag Linux Desktop 5.0, 6.0
Red Hat Enterprise Linux WS 3, 4, 5
SUSE LINUX Enterprise Server 8, 9, 10
SUSE Linux Enterprise Desktop 10
open SUSE Linux 10.2, 10.3, 11
Linpus LINUX Desktop 9.2, 9.3
HP-UX 11.11, 11.23, 11.31
Macintosh OS X
MIB Compatibility
A Management Information Base (MIB) is a database containing information about network devices (such as adapters,
bridges, routers, or computers). This information helps network administrators manage the network (analyze performance,
traffic, errors, and so on). This printer complies with standard industry MIB specifications, allowing the printer to be
recognized and managed by various printer and network management software systems, such as Dell OpenManage™, IT
Assistant, Hewlett-Packard OpenView, CA Unicenter, Hewlett-Packard Web JetAdmin, Lexmark MarkVision Professional, and so
on.
Print Media Guidelines
Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or
specialty media you are considering before buying large quantities.
CAUTION: Your product uses a printing process that heats the print media, and heat can cause certain
media to release emissions. You must understand the section in your operating instructions that discusses
the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions.
Use 20 lb (70 g/m2) xerographic paper.
Use transparencies designed for laser printers.
Use paper labels designed for laser printers.
Use envelopes made from 24 lb (90 g/m2) bond paper. To reduce paper jams, do not use envelopes that:
Have excessive curl.
Are stuck together.
Contain windows, holes, perforations, cutouts, or embossing.
Use metal clasps, string ties, or metal folding bars.
Have postage stamps attached.
Have any exposed adhesive when the flap is in the sealed position.
Use card stock with a maximum weight of 163 g/m2 and a minimum size of 3x5 in. (76.2x127 mm).
Media Types and Sizes
SourceMedia and SizeTypesWeight
250-sheet standard tray
(Tray 1)
A4, A5, A6
Statement, Universal
Minimum feed size is 105 mm x 148 mm (4.13 x
5.82 in.) Maximum feed size is 216 x 356 mm (8.5
2
, JIS B5, Letter, Legal, Executive, Folio,
Paper
Paper labels
3
Transparencies
60–
90 g/m
(16–
24 lb)
x 14 in.)
Optional 550-sheet
drawer (Tray 2)
2
A4, A5, A6
, JIS B5, Letter, Legal, Executive, Folio,
Statement, Universal
Minimum feed size is 149 mm x 210 mm (5.86 x
8.26 in.) Maximum feed size is 216 x 356 mm (8.5
Paper
Paper labels
Transparencies
3
60–
90 g/m
(16–
24 lb)
x 14 in.)
Multipurpose Feeder
NOTE: When printing
card stock using the
multipurpose feeder, open
the rear exit.
Minimum feed size is 76.2 x 127 mm (3.9 x 4.9 in.)
Maximum paper size (Universal size) is 216 x
356 mm (8.5 x 14 in.)
2
, JIS B5, Letter, Legal, Executive, Folio,
Paper
Paper labels
3
Transparencies
Card stock
Envelopes
60–
163 g/m
(16–
43 lb)
Maximum envelope size (Other size) is 216 x
356 mm (8.5 x 14 in.)
Capacity
(Sheets)
250 sheets of
2
paper
50 paper
labels
50
transparencies
550 sheets of
2
paper
50 paper
labels
50
transparencies
50 sheets of
2
paper
15 paper
labels
10
transparencies
10 sheets of
card stock
7 envelopes
1
4
4
4
Duplex (two-sided
A4, Folio, Letter, LegalPaper only60–
printing)
1
Capacity is based on 75 g/m2 (20 lb) paper or specialty media unless otherwise noted.
163 g/m
(16–
43 lb)
Inapplicable
2
2
A6 is supported only for grain long papers.
3
Single-sided paper labels are supported for occasional use. It is recommended to print 20 or less pages of
paper labels a month. Vinyl, pharmacy, or dual-sided labels are not supported.
4
The capacity may be reduced on specific kinds of paper labels.
Font Summary
Fonts/Options2330d2330dn
Font Load DescriptionLight (8.31M01)Light (8.31M01)
PCL Bit Mapped22
PCL Scalable8989
PS Scalable8989
PCL Font List
Font NamePCL XL Font
Name
Bitmap/Scalable
CourierCourierS
Courier ItalicCourier ItS
Courier BoldCourier BdS
Courier Bold ItalicCourier BdItS
CG TimesCG TimesS
CG Times Bold ItalicCG Times BdItS
Univers MediumUnivers MdS
Univers Medium ItalicUnivers MdItS
Univers BoldUnivers BdS
Univers Bold ItalicUnivers BdItS
Times New RomanTimesNewRmnS
Times New Roman ItalicTimesNewRmn ItS
Times New Roman BoldTimesNewRmn BdS
Times New Roman Bold
Italic
ArialArialS
Arial ItalicArial ItS
TimesNewRmn
BdIt
S
Arial BoldArial BdS
Arial BoldItalic Arial BdItS
Letter GothicLetterGothicS
Letter Gothic ItalicLetterGothic ItS
Letter Gothic BoldLetterGothic BdS
Univers Condensed
ITC Bookman DemiITCBookman DbS
ITC Bookman Demi Italic ITCBookman DbItS
ITC Avant Garde BookITCAvantGard BkS
ITC Avant Garde Book
Oblique
ITCAvantGardBkOb S
ITC Avant Garde DemiITCAvantGard DbS
ITC Avant Garde Demi
Oblique
Century Schoolbook
Roman
Century Schoolbook
Italic
Century Schoolbook Bold NwCentSchlbk BdS
Century Schoolbook Bold
Italic
ITC Zapf Chancery
Medium Italic
CourierPSCourierPSS
CourierPS ObliqueCourierPS ObS
CourierPS BoldCourierPS BdS
CourierPS Bold ObliqueCourierPS BdObS
Times RomanTimes RmnS
Times ItalicTimes ItS
Times BoldTimes BdS
Times Bold ItalicTimes BdItS
Windows 3.0 Latin 1
Windows 98 Latin 1
ISO 8859-1 Latin 1 (ECMA-94)
ISO 8859-15 Latin 9
PC-8 Code Page 437
PC-8 Danish/Norwegian (437N)
PC-850 Multilingual
PC-858 Multilingual Euro
PC-860 Portugal
PC-861 Iceland
PC-863 Canadian French
PC-865 Nordic
PC-1004 OS/2
ABICOMP Brazil/Portugal
ABICOMP International
Roman-8
Roman-9
Roman Extension
PS Text
Macintosh Text
DeskTop
Ventura International
Latin 2Windows 98 Latin 2
ISO 8859-2 Latin 2
PC-852 Latin 2
PC-8 Polish Mazovia
PC-8 PC Nova
Latin 5Windows 98 Latin 5
ISO 8859-9 Latin 5
PC-857 Latin 5 (Turkish)
PC-853 Latin 3 (Turkish)
PC-8 Turkish (437T)
Turkish-8
Latin 6Windows 98 Latin 6 (Baltic)
ISO 8859-10 Latin 6
PC-775 Baltic (PC-8 Latin 6)
CyrillicWindows 98 Cyrillic
ISO 8859-5 Latin/Cyrillic
PC-866 Cyrillic
PC-855 Cyrillic
PS Math
Math-8
Pi Font
Microsoft Publishing
PC-911 Katakana
POSTNET Barcode
OCR-A
OCR-B
C39 Bar Code (Upper Case)
C39 Bar Code (plus Lower Case)
C39 Bar Code (plus Human Readable)
Symbol
Wingdings
Ventura ITC Zapf Dingbats
PS ITC Zapf Dingbats
PCL ITC Zapf Dingbats
7-bit ISOISO 4: United Kingdom
ISO 6: ASCII
ISO 11: Swedish for Names
ISO 15: Italian
ISO 17: Spanish
ISO 21: German
ISO 60: Norwegian version 1
ISO 69: French
ISO 2: IRV (Int'l Ref Version)
ISO 25: French
ISO : German
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