Dell 225-4201 User Manual

Dell™ U2913WM Flat Panel Monitor

User Guide
Setting the display resolution to 2560 x 1080 (maximum)

Information in this document is subject to change without notice.
© 2013 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.

Model U2913WMt

October 2013 Rev. A05

Dell™ U2913WM Flat Panel Monitor User's Guide

About Your Monitor

Setting Up the Monitor

Operating the Monitor

Dell Display Manager User's Guide

Troubleshooting

Appendix

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.
© 2013 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY
STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines
for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.

Model U2913WMt

October 2013 Rev. A05

Back to Contents Page

Setting Up Your Monitor

Dell™ U2913WM Flat Panel Monitor

Setting the display resolution to 2560 x 1080 (maximum)

For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 2560 x 1080 pixels by performing the following steps:

In Windows Vista®:

1. Right-click on the desktop and click Personalization.

2. Click Change Display Settings.

3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 2560 x 1080.

4. Click OK.

®

In Windows

1. Right-click on the desktop and click Screen Resolution.

2. Move the slider-bar by pressing and holding the left-mouse button and adjust the screen resolution to 2560 x 1080.

7 or Windows® 8 / Windows® 8.1:

3. Click OK.
If you do not see 2560 x 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you

are using, and follow the provided directions:

1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.

2: If you have a non Dell™ desktop, portable computer, or graphics card.

Back to Contents Page

Back to Contents Page

About Your Monitor

Dell™ U2913WM Flat Panel Monitor User's Guide

Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
Universal Serial Bus (USB) Interface
LCD Monitor Quality and Pixel Policy
Maintenance Guidelines

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.

Monitor

Stand

Power Cable (varies by countries)

DisplayPort cable (Mini-DP to DP)

DVI-DL Cable

Product Features

■

USB 3.0 upstream cable (enables the USB ports on the monitor)

Velcro cable tie

Drivers and Documentation media
Quick Setup Guide
Product and Safety Information Guide
Factory Calibration Report

The U2913WM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include:

■ 28.75-inch (73.02 cm) diagonal viewable image size. Wide Full HD 2560 x 1080 (21:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

■

Ultra wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.

■ Tilt, swivel and vertical extension adjustment capabilities.

■ Supports Dual-link DVI-D(HDCP), DisplayPort, Mini DisplayPort, HDMI and DP 1.2 , VGA and USB3.0

■ Supports Picture by Picture (PBP) Select mode.

■

Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.

■ Plug and play capability if supported by your system.

■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

■ Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. Dell

Display Manager software included (comes in the CD shipped with the monitor).

■ Energy Saver feature for Energy Star compliance.

■ Security lock slot.

■ Asset Management Capability.

■ Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.

EPEAT Gold Rating.

■ BFR/PVC-reduced.

■ Arsenic-Free glass and Mercury Free for Panel only.

■ Energy Gauge shows the energy level being consumed by the monitor in real time.

■ High Dynamic Contrast Ratio (2,000,000:1) .

■ TCO Certified Displays.

■ Color gamut of >99% sRGB.

■ Supports DVI-D, DisplayPort, Mini DisplayPort, HDMI, DP1.1a, DP 1.2 MST (also known as DP Daisy Chain) and HBR2 (Default out of factory setting is DP1.1a. To enable MST and HBR2,

refer to instruction on section "Connecting the Monitor for DP MST Function

" ).

Identifying Parts and Controls

Front View

Front View Front panel controls

Label Description

1 Preset Modes (default, but configurable)
2 Brightness & Contrast (default, but configurable)
3 Menu
4 Exit
5 Power (with glowing LED)

Back View

Back view Back view with monitor stand

Label Description Use

VESA mounting holes (100 mm x 100 mm

1

- behind attached VESA Plate)

2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security cable lock.
5 Service tag label Refer to this label if you need to contact Dell for technical support.
6 Barcode serial number label To contact Dell for technical support.
7 Dell Soundbar mounting brackets Attaches the optional Dell Soundbar.
8 USB downstream ports Connect your USB devices.
9 Cable management slot Use to organize cables by placing them through the slot.

Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) .

Side View

Left view Right view

Bottom View

Bottom view Bottom view with monitor stand

Label Description Use

1 AC power cord connector Connect the power cable.
2 DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional).

3 VGA connector Connect your computer VGA cable.

4 DisplayPort connector (in) Connect your computer DP cable.
5 Mini DisplayPort connector (in) Connect your computer DP cable.
6 DVI connector Connect your computer DVI (Dual link) cable.
7 HDMI connector Connect to devices with HDMI output (or equivalent) such as PC, notebooks, DVD player

8 DisplayPort connector (out) DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can

9 Audio connectors For HDMI 1.4 audio channel or DisplayPort 1.2 audio channel output.

10 USB upstream port Connect the USB cable that came with your monitor to the computer. Once this cable is

11 USB downstream ports Connect your USB devices. You can only use this connector after you have connected the

12 Stand lock feature To lock the stand to the monitor using M3x 6 mm machine screw (screw not provided).

* Headphone usage is not supported for the audio line out connector.

or set-up box.

only be connected as the last monitor in the MST chain. To enable MST, refer to
instruction on section "Connecting the Monitor for DP MST Function

Connect the audio channel output to the black connector.
channel audio connection. *

connected, you can use the USB connectors on the monitor.

USB upstream cable from the computer to the monitor.

this connector for 2.0

Use

".

Monitor Specifications

Flat Panel Specifications

Screen type Active matrix - TFT LCD
Panel type AH In-plane switching

Viewable image dimensions
Diagonal
Horizontal
Vertical

Pixel pitch 0.09 (H) mm x 0.26 (V) mm

Viewing angle

Luminance output 300 cd/m²(typical), 50 cd/m² (minimum)
Contrast ratio 1000 to 1 (typical), 2,000,000 : 1 (typical Dynamic Contrast On)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edgelight system

Backlight Life 30K hours

73.02

cm (28.75 inches)

672.77

283.82 mm (11.17 inches)

178° (vertical) typical
178° (horizontal) typical

mm (26.49 inches)

Response Time 8 ms gray-to-gray (typical)

Color depth 16.7 million colors
Color Gamut sRGB >99%

*[U2913WM] color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.

Resolution Specifications

Horizontal scan range 30 kHz to 94 kHz (automatic)
Vertical scan range 56
Maximum preset resolution 2560 x 1080 at 60 Hz

Hz

to 86 Hz (automatic)

Supported Video Modes

Video display capabilities 480p, 576p, 720p, 1080p, 480i, 576i, 1080i

Preset Display Modes

Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)

VESA, 720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/­VESA, 640 x 480 37.5 75.0 31.5 -/­VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1680 x 1050 75.0 60.0 148.5 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 1920 x 1080 55.6 49.9 141.5 +/+
VESA, 2560 x 1080 66.7 60.0 185.6 +/+

Electrical Specifications

Video input signals

Synchronization input signals TTL levels required and separate syncs (including Trigger points), SOG (Composite SYNC on green)
AC input voltage/frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz +

Inrush current

Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance
Digital DVI TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance
DP1.2/HDMI1.4 signal input support

3 Hz / 1.5 A (Typical)

120 V : 30 A (Max)
240 V : 60 A (Max)

Physical Characteristics

Connector type

Signal cable type

Dimensions (with stand)

Height (extended)
Height (compressed)
Width
Depth

Dimensions (without stand)

Height
Width
Depth

Stand dimensions

Height (extended)
Height (compressed)
Width
Depth

Weight

Weight with packaging
Weight with stand assembly and cables
Weight without stand assembly

(For wall mount or VESA mount considerations - no cables)
Weight of stand assembly

Front Frame Gloss

15-pin D-sub miniature, blue connector; DVI-DL, white connector; HDMI/
DVI: Detachable, DVI-DL, Solid pins, shipped detached from the monitor

Analog: Detachable, D-Sub, 15 pins
DisplayPort: Detachable, DisplayPort, Solid pins
Mini-DP to DP: Detachable, DisplayPort, Solid pins, shipped detached from the monitor
High Definition Multimedia Interface: Detachable, HDMI, 19 pins

487.0 mm (19.17 inches)

358.7 mm (14.12 inches)

699.8 mm (27.55 inches)

194.2 mm (7.65 inches)

mm (12.48 inches)

317.0

699.8 mm (27.55 inches)

61.2 mm (2.41 inches)

401.2 mm (15.80 inches)

358.1 mm (14.10 inches)

288.0 mm (11.34 inches)

194.2 mm (7.65 inches)

11.35 kg(25.02 lb)

8.34 kg (18.39 lb)

5.76 kg (12.70 lb)

1.95 kg (4.30 lb)
Dell Standard Black (Low Gloss 17+/-3gu)

DP(in)/DP(out)/mDP, black connector

Environmentall Characteristics

Temperature

Operating 0 °C to 40 °C

Non-operating

Humidity

Operating 10% to 80% (non-condensing)

Non-operating

Altitude

Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)

Operating 5,000
Non-operating 10,668 m (35,000 ft) max

Thermal dissipation

m (16,400 ft) max

307.09 BTU/hour (maximum)

109.19 BTU/hour (typical)

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as
Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:

VESA Modes Horizontal Sync

Normal operation Active

Active-Off mode Inactive
Switch Off

The OSD will only function in the normal operation mode. When any button is pressed in Active-off mode, one of the following messages will be displayed:

-

Vertical

Active Active White 90

Inactive Blanked White

Sync Video Power Indicator Power Consumption

W (maximum) **

32 W (typical)

(Glowing) Less than 0.5 W

- - Off Less

than 0.5 W

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR®-compliant.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance, Dell Soundbar, and USB active.

Pin Assignments

VGA Connector

Pin
Number

15-pin Side of the
monitor connector
(Cable not included)

1 Video-Red
2 Video-Green 10 GND-sync
3 Video-Blue 11 GND
4 GND 12 DDC data
5 Self-test 13 H-sync
6 GND-R 14 V-sync
7 GND-G 15 DDC clock
8 GND-B

9 Computer

Pin
Number

15-pin Side of the
monitor connector
(Cable not included)

5 V/3.3 V

DVI Connector

Pin
Number

24-pin Side of the
monitor connector

1 TMDS RX2- 13 Floating
2 TMDS RX2+ 14 +5 V/+3.3 V power
3 TMDS Ground 15 Self test
4 Floating 16 Hot Plug Detect
5 Floating 17 TMDS RX0­6 DDC Clock 18 TMDS RX0+
7 DDC Data 19 TMDS Ground
8 Floating 20 Floating

9 TMDS RX1- 21 Floating
10 TMDS RX1+ 22 TMDS Ground
11 TMDS Ground 23 TMDS Clock+
12 Floating 24 TMDS Clock-

Pin
Number

24-pin Side of the
monitor connector

DisplayPort Connector

19-pin HDMI Connector

Pin
Number

20-pin Side of the
monitor connector

1 ML0(p) 11 GND
2 GND 12 ML3(n)
3 ML0(n) 13 GND
4 ML1(p) 14 GND
5 GND 15 AUX(p)
6 ML1(n) 16 GND
7 ML2(p) 17 AUX(n)
8 GND 18 HPD
9 ML2(n) 19

10 ML3(p) 20

Pin
Number

20-pin Side of the
monitor connector

DP_PWR Return
+3.3 V DP_PWR

Pin
Number

1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD
2 TMDS DATA 2 SHIELD 12 TMDS CLOCK­3 TMDS DATA 2- 13 Floating
4 TMDS DATA 1+ 14 Floating
5 TMDS DATA 1 SHIELD 15 DDC CLOCK (SDA)
6 TMDS DATA 1- 16 DDC DATA (SDA)
7 TMDS DATA 0+ 17 GROUND
8 TMDS DATA 0 SHIELD 18 +5 V POWER
9 TMDS DATA 0- 19 HOT PLUG DETECT
10 TMDS CLOCK

-pin Side of the monitor connector

19
(Cable not included)

Pin
Number

19-pin Side of the monitor connector
(Cable not included)

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using
Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if
desired. For more information about changing the monitor settings, see Operating the Monitor

.

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on the left side of your monitor.

NOTE: The USB ports on this monitor are USB 3.0 compliant.

Transfer speed Data

Rate

SuperSpeed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full speed 12 Mbps 2.5 W (Max., each port)
Low speed 1.5 Mbps 2.5 W (Max., each port)

USB Upstream
Connector

Power

Consumption

USB Downstream
Connector

Pin Number Signal Name
1 VBUS
2 D-
3 D+
4 GND
5 StdB_SSTX-
6 StdB_SSTX+
7 GND_DRAIN
8 StdB_SSRX-
9 StdB_SSRX+
Shell Shield

Pin Number Signal Name
1 VBUS
2 D-
3 D+
4 GND
5 StdA_SSRX-
6 StdA_SSRX+
7 GND_DRAIN
8 StdA_SSTX-
9 StdA_SSTX+
Shell Shield

USB Ports

1 upstream - back
4 downstream - 2 on back; 2 on left side

NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer.
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take

a few seconds to resume normal functionality.

LCD Monitor Quality and Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display
quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors

.

Maintenance Guideliness

Cleaning Your Monitor

WARNING: Read and follow the safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For

best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not
use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

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Setting Up the Monitor

Dell™ U2913WM Flat Panel Monitor User's Guide

Attaching the Stand
Connecting the Monitor
Organizing Your Cables
Attaching the Soundbar AX510 / AX510PA (Optional)
Removing the Stand
Wall Mounting (Optional)

Attaching the Stand

NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.

To attach the monitor stand:

1.Remove the cover and place the monitor on it.

2.Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.

3.Press the stand till it snaps into its place.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

1. Turn Off your computer and disconnect the power cable.

2. Connect the white DVI-D (digital) or the blue VGA (analog ) or the black DP(DisplayPort)/mDP/HDMI cable to the corresponding video port on the

back of your computer. Do not use the three cables on the same computer. Use all the cables only when they are connected to three different
computers with appropriate video systems.

NOTE: Do not connect the blue VGA, the white DVI, or the black DisplayPort/HDMI cables to the computer at the same time.
NOTE: If a tablet or DVD/Blu -Ray player is connected, the maximum output resolution may be limited to 1920 x 1080. In this case,

please switch the video setting of the monitor OSD to 1:1 setting if the original tablet resolution is desired (Black bars may be inherent
at the sides of the screen in this case).

Connecting the white DVI cable

Connecting the blue VGA cable (Optional)

Connecting the black DisplayPort (or miniDP) cable

Connecting the HDMI Cable (Optional)

Connecting the Monitor for DP Multi-Stream Transport (MST) function

NOTE: U2913WM support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option.

The default out of factory setting in the U2913WM is DP1.1a.

To enable MST connection please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.2 by performing the below steps:
A) Monitor is able to show content

1. Use OSD button to navigate to Other Settings

2. Go to DisplayPort 1.2 selection

3. Select Enable or Disable accordingly

4. Follow the screen message to confirm selection of DP1.2 or DP1.1a

B) Monitor fails to show any content (blank screen)

1. Press OSD button to invoke the Input Source OSD menu

2. Use the or button to highlight "DisplayPort" or "Mini DisplayPort"

3. Press and hold the key for approximately 8 sec.

4. The DisplayPort configuration message will appear:

5. Use the button to enable DP1.2 or button to exit without making any changes
Repeat the above steps to change the setting back to DP 1.1a if necessary.

CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.

Connecting the USB cable

After you have completed connecting the DVI/VGA/DP/mDP/HDMI cable, follow the procedure below to connect the USB cable to the computer and complete your monitor
setup:

1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See bottom

2. Connect USB peripherals to the downstream USB ports (side or bottom) on the monitor. (See side

3. Plug the power cables for your computer and monitor into a nearby outlet.

4. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems

5. Use the cable slot on the monitor stand to organize the cables.

or bottom view for details.)

Organizing Your Cables

view for details.)

.

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the Velcro cable tie to organize all cables as
shown above.

Attaching the Soundbar AX510 / AX510PA (Optional)

CAUTION: Do not use with any device other than the Dell Soundbar.
NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PA only.

To attach the Soundbar:

1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.

2. Slide the Soundbar to the left until it snaps into place.

3. Connect the Soundbar with the DC power connector.

4. Insert the mini stereo plug from the back of the Soundbar into the computer’s audio output jack.
For HDMI/DP, you can insert the mini stereo plug into the monitor’s audio output port.
If there is no sound, check your PC if the Audio output is configured to HDMI/DP output.

Removing the Stand

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up

instructions.

To remove the stand:

1. Place the monitor on a flat surface.

2. Press and hold the stand release button.

3. Lift the stand up and away from the monitor.

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).

Refer to the instructions that come with the VESA-compatible base mounting kit.

1. Place the monitor panel on a soft cloth or cushion on a stable flat table.

2. Remove the stand.

3. Use a screwdriver to remove the four screws securing the plastic cover.

4. Attach the mounting bracket from the wall mounting kit to the LCD.

5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.

NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load bearing capacity of 5.76 kg.

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Operating the Monitor

Dell™ U2913WM Flat Panel Monitor User's Guide

Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Maximum Resolution
Using the Dell Soundbar AX510/AX510PA only (Optional)
Using the Tilt, Swivel, and Vertical Extension

Using the Front Panel

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.

The following table describes the front panel buttons:

Front Panel Icon Description

1

Use this button to choose from a list of preset color modes.

Shortcut key/ Preset Modes

2

Use this button to directly access the "Brightness/Contrast" menu.

Shortcut key / Brightness/Contrast

3

Menu

4

Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System

.

Exit

5

Power

(with

glowing LED)

Use this button to go back to the main menu or exit the OSD main menu.

Use the Power button to turn the monitor on and off.
The

white LED indicates the monitor is on and fully functional.

A glowing white LED indicates DPMS power save mode.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also

saved if you change the settings and then wait for the OSD menu to disappear.

1.
Push the

button to launch the OSD menu and display the main menu.

2.

the

Push

complete

a

3.

Push the

4.
Push

5.
Push

6.
Select the button to return to the main menu.

and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for

list of all the options available for the monitor.

button once to activate the highlighted option.

and button to select the desired parameter.

to enter the slide bar and then use the and buttons, according to the indicators on the menu, to make your changes.

Icon Menu and

Submenus

Brightness/Contrast Use

Description

this menu to activate Brightness/Contrast adjustment.

Brightness Brightness

Push the

Contrast Adjust

Brightness first, and then adjust Contrast only if further adjustment is necessary.

Push the

adjusts the luminance of the backlight.

button to increase brightness and push the button to decrease brightness (min 0 ~ max 100).

button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).

The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.

Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with

Auto

your particular setup.
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your

monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.

NOTE:

NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector.

Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor.

In most cases,

Auto

Adjust produces the best image for your configuration.

VGA

DVI-D

DisplayPort

Select VGA input when you are using the analog (VGA) connector. Press the

Select DVI-D input when you are using the Digital (DVI) connector. Press the

Select DisplayPort input when you are using the DisplayPort (DP) connector. Press the

to select the VGA input source.

to select the DVI input source.

to select the DisplayPort input source.

Mini DisplayPort

HDMI

Settings

Color

Select Mini DisplayPort input when you are using the Mini DisplayPort (DP) connector. Press the
source.

Select HDMI input when you are using the HDMI connector. Press the

Use the Color Settings to adjust the color setting mode and color temperature.
There are different color setting sub-menus for VGA/DVI-D/HDMI/DisplayPort/Mini DisplayPort.

button to select the HDMI input source.

to select the Mini DisplayPort input

Input

Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is

connected to a DVD by a YPbPr to VGA cable or if the DVD color output setting is not RGB.

Gamma Allows

you to set the color mode to PC or MAC.

Preset

Modes You can choose Standard, Multimedia, Movie, Game, Paper, Color Temperature, sRGB orr Custom Color;

Standard: Loads the monitor's default color settings. This is the default preset mode.
Multimedia: Loads color settings ideal for multimedia applications.
Movie: Loads color settings ideal for most movie applications.

Game: Loads color settings ideal for most gaming applications. User is advised to use game Preset mode to play games at all time.
Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without

affecting color images.
Color Temperature : The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider
set at 10,000K.

sRGB: Mode to emulate 72% NTSC color.

Custom Colorr: Allows you to manually adjust the color settings. Press the and buttons to adjust the three colors (R, G,
B) values and create your own preset color mode.

Hue

Saturation

feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use

This
adjust the hue from '0' to '100'.

Press

Press

NOTE: Hue adjustment is available only for Movie and Game mode.

feature can adjust the color saturation of the video image. Use

This

Press

to increase the green shade of the video image.

to increase the purple shade of the video image.

or to adjust the saturation from '0' to '100'.

to increase the monochrome appearance of the video image.

or to

Reset

Color

Settings

Display

Press to increase the colorful appearance of the video image.

NOTE: Saturation adjustment is available only for Movie and Game mode.

Reset your monitor color settings to the factory settings.

Settings Use the Display Settings to adjust image.

Aspect

Ratio Adjust the image ratio as wide 21:9, 16:9, Auto Resize or 1:1.

Horizontal

Vertical

Position

Position

Use the

Use the

or to adjust image left or right. Minimum is '0' (-). Maximum is '100' (+).

or to adjust image up or down. Minimum is '0' (-). Maximum is '100' (+).

NOTE: Horizontal Position and Vertical Position Adjustments are only available for "VGA" input.

Sharpness

feature can make the image look sharper or softer. Use

This

Noise

Reduction Improve the motion picture quality by reducing noise on image edge.

or to adjust the sharpness from '0' to '100'.

NOTE: Noise Reduction is only available for Multimedia, Game and Movie modes.

Pixel Clock The

Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.

Use the

Phase If

Dynamic

Uniformity
Compensation

Smart
Enhance

Display
Reset

Settings
PBP Settings

Contrast Dynamic Contrast adjusts the contrast ratio to 2,000,000 : 1.

Video

Info Displays the monitor's current settings.

Display

satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine),

again.

NOTE: Pixel

Push the

NOTE: Dynamic Contrast provides higher contrast if you choose Game mode and Movie mode.

Select
Uniformity

entire screen. For optimal screen performance, Brightness and Contrast for some preset modes (Standard, Color Temp) will be disabled
when Uniformity Compensation is turned on. When Uniformity Compensation is turn on, Energy Smart cannot be activated.

NOTE: User

Press the
Smart Video Enhance automatically detects video(motion) in any window on the screen, and applies enhancements to the video. Only the

video window is enhanced. Two different enhancement setting is available:
Movie - suitable for movie or multimedia video clips.

Advance - User adjustable setting.

NOTE: Smart Video Enhance (SVE) enhances one of the video windows (typically the largest), if multiple video windows are active on the

screen.

NOTE: Smart Video Enhance is not available for "VGA" (Analog) input and in Game Preset mode.

Select this option to restore default display settings.

This function brings up a window displaying image from another input source. Thus you can watch two images from different sources at the
same time.

screen brightness and color uniformity compensation settings.

or to adjust for best image quality.

Clock and Phase Adjustments are only available for "VGA" input.

button to select the Dynamic Contrast "On" or "Off" .

Compensation adjust different areas of the screen with respect to the center to achieve uniform brightness and color over the

is advised to use factory default brightness setting when Uniformity Compensation is turned on.

For

other brightness level setting, the uniformity performance may deviate from the data shown on the Factory Calibration Report.

key to select the Smart Video Enhance "Movie" or "Advance" or "Off".

Right-

Window

(select from input

Source)

VGA √ √ √ √

DVI √

DP √ √

min-

DP √ √ X

HDMI √ X √ √

VGA DVI min-DP DP HDMI

Left –window (select from PBP source)

√ √ X

X √

√

PBP submenu when PBP On

PBP submenu when PBP Off

PBP

Mode To turn On or Off Picture by Picture (PBP).

Select

Contrast Adjust
Other Settings Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen,

and so on.

an input signal for Picture by Picture (PBP). (VGA/DVI/DisplayPort/Mini DisplayPort/HDMI).

the contrast level of the picture in PBP Mode.

Language Language

Simplified Chinese or Japanese).

Menu

Menu Timer OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.

Transparency

Select

option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian,

this option to change the menu transparency by pressing

and buttons (Minimum: 0 ~ Maximum: 100).

Use the

Menu

Button
Display

Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.

NOTE: Lock

Unlock function– Only hard unlock (Press and hold the button above power button for 10 sec)

Sound The monitor beeps every time a new option is selected in the menu. This button enables or disables the sound.

Rotate

This display is equipped with a orientation sensor. Rotating the display from Landscape to
trigger the OSD to be rotated accordingly.

NOTE: Display Rotate is not available when PBP is On.

or to adjust the slider in 1 second increments, from 5 to 60 seconds.

function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec)

180˚ rotation (or back) will automatically

Energy Smart To turn On or Off dynamic dimming.

Energy Smart turned
compared to when Energy Smart is turned “off”.

NOTE: Under Energy Smart mode, the energy usage bar will decrease when transitioning from bright scenes to darker scenes. The energy

usage bar will increase when transitioning from dark scenes to bright scenes.

Power

DDC/CI DDC/CI

Save Audio To turn On or Off Audio Power during Power Save mode.

software on your computer. You can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.

(Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via

“on”

will activate the dynamic dimming. With Energy Smart turned on, the monitor will consume overall less power

LCD

Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You

can enable this feature by selecting "Enable".

DisplayPort

Factory

Personalize User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio", "Input Source" and set as shortcut key.

1.2

Reset Reset all OSD settings to

Press the
To use the DP MST (Daisy Chain) or HBR2 feature, enable DP1.2.

NOTE: Ensure your Graphics Card can support these features before selecting DP1.2. Wrong setting may result in blank screen.

key to enable or disable DisplayPort 1.2.

factory preset values.

the

OSD Warning Messagess

When Dynamic Contrast Feature is enabled (in these modes: Game and Movie), the manual brightness adjustment is disabled.

When the monitor does not support a particular resolution mode you will see the following message:

means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications

This
Vertical

You will see the following message before the DDC/CI function is disabled.

frequency

ranges addressable by this monitor. Recommended mode is 2560 x 1080.

for the Horizontal and

When monitor enters Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD
If you press any button other than the power button one of the following messages will appear depending on the selected input:

VGA/DVI-D/DP/mDP/HDMI input

When Uniformity Compensation is set to “Calibrated” or “User”, the manual brightness / contrast adjustment is disabled.

If either VGA/DVI-D/DisplayPort/mini DisplayPort/HDMI input is selected but corresponding VGA/DVI-D/DisplayPort/mini DisplayPort/HDMI cables is not connected, a
floating dialog box as shown below appears.

or

or

or

or

See Solving Problemss for more information.

Setting the Maximum Resolution

To set the Maximum resolution for the monitor:

®

In Windows Vista

1. For Windows

2. Right-click on the desktop and click Screen resolution.

3. Click the Dropdown list of the Screen resolution and select 2560 x 1080 .

4. Click OK.
If you do not see 2560 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:

Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.

, Windows® 7 or Windows® 8 / Windows® 8.1:

®

8 / Windows® 8.1 only, select the Desktop tile to switch to classic desktop.

Using the Dell Soundbar AX510/AX510PA only (Optional)

The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall
system level, a blue LED for power indication, and two audio headset jacks.

1. Attach mechanism

2. Headphone jacks

3. Power indicator

4. Power/Volume control

Using the Tilt, Swivel, and Vertical Extension

NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up

instructions.

Tilt, Swivel Vertical Extension

With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand extends vertically up to 130 mm. The figures below

illustrate how to extend the stand vertically.

NOTE: The stand is detached when the monitor is shipped from the factory.

Back

to Contents Page

Back to Contents Page

Troubleshooting

Dell™ U2913WM Flat Panel Monitor User's Guide

Self-Test
Built-in Diagnostics
Common Problems
Product Specific Problems
Universal Serial Bus Specific Problems
Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but
the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn Off both your computer and the monitor.

2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector)
cables from the back of computer.

3. Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test
mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

or

or

4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).

2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.

5. Press the Button 4 on the front panel again. The color of the screen changes to red.

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in gray, red, green, blue, black, white, and text screens.

The test is complete when the white screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common Symptoms What You Experience Possible Solutions

No Video/Power LED off No picture

Ensure that the video cable connecting the monitor and the computer is properly connected and
secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button is depressed fully.
Ensure that the correct input source is selected via the Input Source Select button.

No Video/Power LED on No picture or no brightness

Poor Focus Picture is fuzzy, blurry, or

ghosting

Shaky/Jittery Video Wavy picture or fine movement

Missing Pixels LCD screen has spots

Stuck-on Pixels LCD screen has bright spots Cycle power On-Off.

Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Ensure that the correct input source is selected via the Input Source Select button.

Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:9).

Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.

NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together

with the monitor).

Check for loose connection. Unplug & reconnect if required.

Cycle power On-Off.
Pixel that is permanently Off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
www.dell.com/support/monitors.

Pixel that is permanently On is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
www.dell.com/support/monitors.

Brightness Problems Picture too dim or too bright Reset the monitor to Factory Settings.

Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.

Geometric Distortion Screen not centered correctly

Horizontal/Vertical Lines Screen has one or more lines Reset the monitor to Factory Settings.

Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust horizontal & vertical controls via OSD.

NOTE: When using DVI-D input, the positioning adjustments are not available.

Perform Auto Adjust via OSD.

Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.

NOTE:

NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together

Check for loose connection. Unplug & reconnect if required.

Synchronization Problems Screen is scrambled or appears

torn

NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together

Check for loose connection. Unplug & reconnect if required.

Safety Related Issues Visible signs of smoke or sparks

Intermittent Problems Monitor malfunctions on & off

Missing Color Picture missing color Perform monitor self-test feature check.

When using DVI-D input, the Pixel Clock and Phase adjustments are not available.

with the monitor).

Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in self-test
mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.

with the monitor).

Do not perform any troubleshooting steps.
Contact Dell immediately.

Ensure that the video cable connecting the monitor to the computer is connected properly and
is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self­test mode.

Ensure that the video cable connecting the monitor to the computer is connected properly and
is secure.
Check for bent or broken pins in the video cable connector.

Wrong Color Picture color not good

Image retention from a static
image left on the monitor for a
long period of time

Faint shadow from the static
image displayed appears on the
screen

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the
application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings
OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics.

Use the Power Management feature to turn off the monitor at all times when not in use (for
more information, see Power Management Modes
Alternatively, use a dynamically changing screensaver.

).

Product Specific Problems

Specific Symptoms What You Experience Possible Solutions

Screen image is too small Image is centered on screen, but

does not fill entire viewing area

Check the Scaling Ratio setting in Image Setting OSD.
Reset the monitor to Factory Settings.

Cannot adjust the monitor with
the buttons on the front panel

No Input Signal when user
controls are pressed

The picture does not fill the entire
screen.

NOTE: When choosing DVI-D/DP/mDP/HDMI mode, the Auto Adjust function will not be available.

OSD does not appear on the
screen

No picture, the LED light is green.
When you press "+", "-" or
"Menu" key, the message "No S­Video input signal", or "No
Composite input signal", or "No
Component input signal" appears

The picture cannot fill the height
or width of the screen

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check whether OSD is locked. If yes, press and hold button above power button for 10 seconds
to unlock. See Menu Lock

Check the signal source. Ensure the computer is not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
Check to make sure Video Source to S-Video, Composite or Component is powered and playing
video media.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
Reset the computer or video player.

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
Run the built-in diagnostics.

The graphics card sometimes underscan /underscan in HDMI so you will not get a full screen,
instead you will black borders for 4 sides. To overcome, the user is expected to adjust the
overscan/underscan % in the graphics option.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms What You Experience Possible Solutions

USB interface is not working USB peripherals are not working

Check that your monitor is turned On.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
Some USB devices like external portable HDD require higher electric current; connect the device
directly to the computer system.

.

USB 3.0 speed is slow USB 3.0 peripherals working

slowly or not working at all

Check that your computer is USB 3.0 compatible.
Some computers have both USB 3.0 and USB 2.0 ports. Ensure that the correct USB port is
used.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.

Dell™ Soundbar Problems

Common Symptoms What You Experience Possible Solutions

No Sound No power to Soundbar - the

power indicator is Off

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.

No Sound Soundbar has power - power

indicator is On

Distorted Sound Computer's sound card is used as

the audio source

Distorted Sound Other audio source is used

Unbalanced Sound Output Sound from only one side of

Soundbar

Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Low Volume Volume is too low

Back to Contents Page

Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).

Back to Contents Page

Appendix

Dell™ U2913WM Flat Panel Monitor User's Guide

Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell

WARNING: Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical

hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area.

To get online monitor support content:

1. Visit www.dell.com/support/monitors

To contact Dell for sales, technical support, or customer service issues:

1. Visit support.dell.com

2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3. Click Contact Us on the left side of the page.

4. Select the appropriate service or support link based on your need.

5. Choose the method of contacting Dell that is convenient for you.

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ U2913WM Flat Panel Monitor

If you have a Dell™ desktop or a Dell™ portable computer with internet access

1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.

2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1080 again.
NOTE: If you are unable to set the resolution to 2560 x 1080, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ U2913WM Flat Panel Monitor

If you have a non Dell™ desktop, portable computer, or graphics card

In Windows Vista®, Windows® 7 or Windows® 8 / Windows® 8.1:

1. Right-click on the desktop and click Personalization.

2. Click Change Display Settings.

3. Click Advanced Settings.

4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).

5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com

6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1080 again.
NOTE: If you are unable to set the resolution to 2560 x 1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will

support the video resolution of 2560 x 1080.

Back to Contents Page

OR http://www.NVIDIA.com ).