Dell 220S, 220 User Manual

Dell™ Vostro™ 420/220/220s

Setup and Quick Reference Guide

This guide provides a features overview, specifications, and quick setup,

software, and troubleshooting information for your computer. For more

information about your operating system, devices, and technologies, see

the Dell Technology Guide at support.dell.com.

Models: DCSCLF, DCSCMF, DCSCSF

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

____________________

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Vos tro, and DellConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel, Celeron, Pentium, Core2 Duo, and Core2 Quad are registered trademarks of Intel Corporation in the U.S. and other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Windows® operating systems are not applicable.

Models: DCSCLF, DCSCMF, DCSCSF

September 2008 P/N J531H Rev. A00

1 Finding Information . . . . . . . . . . . . . . . . . . 7

2 Setting Up Your Computer

. . . . . . . . . . . . . 9

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing Your Computer in an Enclosure

Connecting to the Internet

. . . . . . . . . . . . . . . . 16

Setting Up Your Internet Connection

Transferring Information to a New Computer

Microsoft System

Microsoft Windows

Windows Vista® Operating

. . . . . . . . . . . . . . . . . . . . . . . 17

XP . . . . . . . . . . . . . . 18

. . . . . . . . 14

. . . . . . . . 16

. . . . . . 17

3 About Your Computer. . . . . . . . . . . . . . . . 21

Vostro 420 Front View . . . . . . . . . . . . . . . . . . 21

Vostro 420 Back View

Vostro 420 Back Panel Connectors

Vostro 220 Front View

. . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . 24

Vostro 220 Back View

. . . . . . . . . . . . . . . . . . 25

Vostro 220 Back Panel Connectors

Vostro 220s Front View

. . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . 26

Contents 3

Vostro 220s Back View. . . . . . . . . . . . . . . . . . 28

Vostro 220s Back Panel Connectors

. . . . . . . . . . . 29

4 Specifications . . . . . . . . . . . . . . . . . . . . 31

5 Troubleshooting

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Power Lights

Beep Codes

Error Messages

System Messages

Troubleshooting Software and Hardware Problems

Dell Diagnostics

Troubleshooting Tips

Power Problems

Memory Problems

Lockups and Software Problems

Dell Technical Update Service

Dell Support Utility

. . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . 51

. . . . . . . . . . 52

. . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . 55

6 Reinstalling Software . . . . . . . . . . . . . . 57

4 Contents

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Identifying Drivers

Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . 57

. . . . . . . . . . 58

Restoring Your Operating System . . . . . . . . . . . . 60

Using Microsoft

Using Dell™ Factory Image Restore

Using the Operating System Media

Windows® System Restore . . . 60

. . . . . . . . 62

. . . . . . . . 63

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 65

Obtaining Assistance . . . . . . . . . . . . . . . . . . 65

Technical Support and Customer Service

DellConnect™

Online Services

AutoTech Service

. . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . 67

Automated Order-Status Service

. . . . . 66

. . . . . . . . . . 68

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . 68

. . . . . 68

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents 5

6 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

Document/Media/Label Contents

Service Tag/Express Service Code

The Service Tag/Express Service Code is located on your computer.

Drivers and Utilities Media

The Drivers and Utilities media is a CD, DVD, or other type of media that may have shipped with your computer.

Operating System Media

The Operating System media is a CD or DVD that may have shipped with your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

• Enter the Express Service Code to direct your call when contacting support.

• A diagnostic program for your computer

• Drivers for your computer

or contact support.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

• Desktop System Software (DSS)

• Readme files

NOTE: Readme files may be included on

your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

• Reinstall your operating system

Finding Information 7

Document/Media/Label Contents

Safety, Regulatory, Warranty, and Support Documentation

This type of information may have shipped with your computer. For additional regulatory information, see the Regulatory Compliance Homepage on

www.dell.com at the following location: www.dell.com/regulatory_compliance.

Service Manual

The Service Manual for your computer can be found at support.dell.com.

Dell Technology Guide

The Dell Technology Guide is available at

support.dell.com.

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

• How to remove and replace parts

• How to configure system settings

• How to troubleshoot and solve problems

• About your operating system

• Using and maintaining devices

• Understanding technologies such as RAID, Internet, Bluetooth technology, e-mail, networking, and more.

Microsoft® Windows® License Label

Your Microsoft Windows License is

• Provides your operating system product key.

located on your computer.

wireless

8 Finding Information

Setting Up Your Computer

Quick Setup

CAUTION: Before you begin any of the procedures in this section, read the safety

information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

NOTE: Some devices may not be included if you did not order them.

Connect the monitor using only one of the following cables: the white DVI cable or the blue VGA cable. A VGA cable with a DVI to VGA adapter can be used on a video port with a DVI connector.

Setting Up Your Computer 9

10 Setting Up Your Computer

Connect a USB device, such as a keyboard or mouse.

Connect the network cable.

Setting Up Your Computer 11

Connect the modem.

Connect the power cable(s).

12 Setting Up Your Computer

Press the power buttons on the monitor and the computer.

Connect to your network.

1 desktop computer with network

adapter

3 cable or DSL modem 4 Internet service

5 desktop computer with USB wireless

adapter

2 wireless router

6 USB wireless adapter

Setting Up Your Computer 13

Installing Your Computer in an Enclosure

Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure.

CAUTION: Before installing your computer in an enclosure, read the safety

instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

NOTICE: The operating temperature specifications indicated in this document

reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when you install your computer in an enclosure. For example, if the ambient room temperature is at 25°C (77°F), depending on your computer’s specifications, you only have 5° to 10°C (9° to 18°F) temperature margin before you reach your computer’s maximum operating temperature. For details about your computer’s specifications, see "Specifications" on page 31.

• Leave a 10.2-cm (4-in) minimum clearance on all sides of the computer that have air vents to permit the airflow required for proper ventilation.

• If your enclosure has doors, the doors need to be of a type that allows at least a 30-percent airflow through the enclosure at the front and at the back.

NOTICE: Do not install your computer in an enclosure that does not allow airflow.

Restricting the airflow impacts your computer’s performance, possibly causing it to overheat.

14 Setting Up Your Computer

• If your computer is installed in a corner on a desk or under a desk, leave at least 5.1-cm (2-in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.

Setting Up Your Computer 15

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a desktop shortcut provided by your ISP:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the appropriate section below.

NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you

have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

NOTE: Have your ISP information ready. If you do not have an ISP, consult the

Connect to the Internet wizard.

Microsoft® Windows Vista® Operating System

Save and close any open files, and exit any open programs.

Click the Windows Vista Start button

Under

Network and Internet,

In the

Connect to the Internet

Dial-up

• Choose

• Chose

16 Setting Up Your Computer

, depending on how you want to connect:

Broadband

modem, or Bluetooth wireless technology connection.

Dial-up

if you will use a DSL, satellite modem, cable TV

if you will use a dial-up modem or ISDN.

click

window, click either

→

Connect to the Internet

Control Panel

Broadband (PPPoE)

NOTE: If you do not know which type of connection to select, click Help me choose

or contact your ISP.

Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Microsoft Windows® XP

Save and close any open files, and exit any open programs.

Click

Start→

In the next window, click the appropriate option:

• If you do not have an ISP, click

providers (ISPs)

• If you have already obtained setup information from your ISP but you

did not receive a setup CD, click

• If you have a setup CD, click

Click

If you selected step 5. Otherwise, follow the instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under

Internet?

Use the setup information provided by your ISP to complete the setup.

Internet Explorer→ Connect to the Internet

Choose from a list of Internet service

Set up my connection manually

Use the CD I got from an ISP

Set up my connection manually

, and click

How do you want to connect to the

in step 3, continue to

Transferring Information to a New Computer

Microsoft® Windows Vista® Operating System

Click the Windows Vista Start button , and then click

and settings

In the

Click

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

→ Start Windows Easy Transfer.

User Account Control

Start a new transfer

dialog box, click

Continue a transfer in progress

Continue

Setting Up Your Computer 17

Transfer files

Microsoft Windows® XP

Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer.

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

NOTE: You can transfer information from an old computer to a new computer by

directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.

For transferring information to a new computer, you must run the Files and Settings Transfer Wizard.

Running the Files and Settings Transfer Wizard With the Operating System Media

NOTE: This procedure requires the Operating System media. This media is optional

and may not be included with certain computers.

To prepare a new computer for the file transfer:

Open the Files and Settings Transfer Wizard: click

Accessories→ System Tools→

When the click

On the

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

from the Windows XP CD

When the source computer. Do

Now go to your old computer

not

Files and Settings Transfer Wizard

screen, click

→ Next

click

at this time.

To copy data from the old computer:

On the old computer, insert the Windows XP

On the

additional tasks

Under

Welcome to Microsoft Windows XP

What do you want to do?

, click

screen, click

screen appears, go to your old or

Transfer files and settings→ Next

Start→

All Programs→

welcome screen appears,

New Computer→

I will use the wizard

Operating System

screen, click

media.

Perform

18 Setting Up Your Computer

On the

On the transfer and click

After the information has been copied, the

Phase

Click

Which computer is this?

Select a transfer method

screen, click

screen, click the transfer method you prefer.

What do you want to transfer?

screen appears.

Finish

Old Computer→

screen, select the items you want to

Completing the Collection

To transfer data to the new computer:

On the

On the chose for transferring your settings and files and click

Now go to your old computer

Where are the files and settings?

screen on the new computer, click

screen, select the method you

The wizard applies the collected files and settings to your new computer.

On the

Running the Files and Settings Transfer Wizard Without the Operating System Media

Finished

screen, click

Finished

, and restart the new computer.

To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media.

To create a wizard disk, use your new computer with Windows XP and perform the following steps:

Open the Files and Settings Transfer Wizard: click

Accessories→ System Tools→

When the click

On the

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

Wizard Disk in the following drive

Insert the removable media, such as a writable CD, and click OK.

Files and Settings Transfer Wizard

screen, click

→

Next.

Start→

All Programs→

welcome screen appears,

New Computer→

I want to create a

Setting Up Your Computer 19

When the disk creation completes and the

computer

Go to the old computer.

message appears,

do not

Now go to your old

click

To copy data from the old computer:

On the old computer, insert the wizard disk, and click

In the

Open

field on the

the appropriate removable media) and click

On the

On the transfer and click

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

What do you want to transfer?

After the information has been copied, the

screen appears.

Phase

Click

Finish

Run

window, browse to the path for

welcome screen, click

screen, click

screen, click the transfer method you prefer.

screen, select the items you want to

Completing the Collection

Old Computer→

Start→

Run

fastwiz

To transfer data to the new computer:

On the

On the chose for transferring your settings and files and click

Now go to your old computer

Where are the files and settings?

screen on the new computer, click

screen, select the method you

. Follow the

instructions on the screen.

The wizard reads the collected files and settings and applies them to your new computer.

(on

When all of the settings and files have been applied, the

Finished

appears.

Click

Finished

NOTE: For more information about this procedure, search support.dell.com for

document #154781 (What Are The Different Methods To Transfer Files From My Old

Computer To My New Dell™ Computer Using the Microsoft Operating System?).

NOTE: Access to the Dell™ Knowledge Base document may not be available in

certain countries.

and restart the new computer.

Windows® XP

20 Setting Up Your Computer

screen

About Your Computer

Vostro 420 Front View

1 optical drive 2 drive bay front panel (open)

3 optional optical-drive bays (2) 4 USB 2.0 connectors (4)

5 microphone connector 6 IEEE 1394 connector (optional)

7 headphone connector 8 power button, power light

9 drive-activity light 10 media card reader (optional)

About Your Computer 21

Vostro 420 Back View

1 power cord connector 2 power-supply vent

3 security cable/padlock rings 4 expansion card slots

5 back-panel connectors 6 power-supply light

7 voltage selector switch

22 About Your Computer

Vostro 420 Back Panel Connectors

1 3

1 PS/2 mouse connector 2 VGA connector

3 USB 2.0 connectors (2) 4 link integrity light

5 network adapter connector 6 network-activity light

7 line-in connector 8 line-out connector

9 microphone connector 10 USB 2.0 connectors (4)

11 eSATA connector 12 display port

13 serial connector (9-pin) 14 PS/2 keyboard connector

1314

About Your Computer 23

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