Dell 2200MP User Manual

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Dell™ 2200MP Projector User's Guide
The information below is provided by the supplier of the referenced device without independent verification by Dell and is subject to the
Safety Instructions (Read before connecting the projector) About Your Projector Installation Using Your Projector Troubleshooting Specifications Regulatory Notices Contacting Dell
restrictions and disclaimers.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your projector.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice. ©2003 Coretronic Corporation. ©2003 Dell Inc.. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; DLP and Texas Instruments are
trademarks of Texas Instruments Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Macintosh is a registered trademark of Apple Computer, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Restrictions and Disclaimers
The information contained in this document, including all instructions, cautions, and regulatory approvals and certifications, is based upon statements provided to Dell by the manufacturer and has not been independently verified or tested by Dell. Dell disclaims all liability in connection with any deficiencies in such information.
All statements or claims regarding the properties, capabilities, speeds, or qualifications of the part referenced in this document are made by the manufacturer and not by Dell. Dell specifically disclaims any knowledge of the accuracy, completeness, or substantiation for any such statements.
October 2003 Rev. A00
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Safety Instructions: Dell™ 2200MP Projector
CAUTION
Use the following safety guidelines to help protect your projector from potential damage and to ensure your own personal safety:
The surface beneath the projector might be hot with use. Be careful in handling the unit.
The lamp becomes very hot with use. Do not attempt to replace the lamp after use until the projector has been allowed to cool down for at least 30 minutes, and follow all instructions in "
Lamp."
Do not touch the bulb or the lamp glass at any time. The bulb may explode due to improper handling, including the touching of the bulb or the lamp glass.
Remove lens cap before turning on projector. Failure to do so may cause the lens cap to reach high temperatures.
To avoid damaging the projector and lamp, allow the cooling fan to run for 2 minutes before turning off the projector.
Do not block the ventilation slots and openings on the projector.
Changing the
Disconnect the power cord from the electrical outlet if the projector is not used for a long period of time.
Do not use the projector in an extremely hot, cold, or humid environment.
Do not use the projector in areas susceptible to excessive dust and dirt.
Do not use the projector near any appliance that generates a strong magnetic field.
Do not place the projector in direct sunlight.
Do not look into the lens while the projector is on; the bright light may hurt your eyes.
To reduce the risk of fire or electric shock, do not expose the projector to rain or moisture.
To prevent electric shock, do not open or disassemble the projector further than what is needed for lamp replacement.
To avoid damaging the projector, ensure that the zoom lens and elevator foot are fully retracted before moving the projector or placing the projector in its carrying case.
Turn off the projector and disconnect it from the electrical outlet before cleaning it. Use a soft cloth moistened with mild detergent to clean the display housing. Do not use abrasive cleaners, waxes, or solvents.
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About Your Projector: Dell™ 2200MP Projector
Features Equipment Main Unit Control Panel Connection Ports Remote Control
Features
Single chip 0.55" Texas Instruments DLP™ technology High contrast, double data rate (DDR) digital micromirror device True SVGA, 800 x 600 addressable pixels
4.7 lbs (2.14 kgs) lightweight compact design 1200 ANSI lumens brightness (Max)* 1700:1 full on / full off contrast ratio
1.2x manual zoom lens Built in 2W speaker Auto image re-sizing (Auto -Sync) to 800 x 600 full screen with scaling compression compatibility for
SXGA+,SXGA, XGA, SVGA, VGA, MAC Preset and user defined video modes for optimum video and graphic settings Self- diagnostic for video troubleshooting
State-of-the- art motion adaptive hardware deinterlacing with 3:2 and 2:2 pull down 200- watt, user-replaceable lamp Compatibility with Macintosh® computers Compatibility with NTSC, NTSC4.43, PAL, PAL-M, PAL -N, SECAM, and HDTV (1080i, 720P, 576i/P,
480i/P) Multi- function remote control D-Sub 15-pin cable for analog video connectivity High- definition TV compatibility User- friendly, multi- language on-screen display (OSD) Advanced electronic keystone correction User- friendly control panel with backlight Carrying case included
*Based on ANSI/NAPM IT7.228- 1997 tests of 100 units, October 2003, with average ANSI Lumens 1152. Bulb brightness degrades with usage. Dell recommends replacing your bulb after 2000 hours usage.
Equipment
Your projector comes with all the items shown below. Ensure that you have all the items, and anything is missing.
contact Dell if
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Main unit 3.0m Power cord 1.8m VGA cable
(D- sub to D-sub)
2.0m S-video cable 1.8m USB cable
1.8m D - sub to YPbPr cable 1.8m RCA to Audio cable 1.8m mini pin to mini pin cable
Remote control
Dell 2200MP Projector
User's Guide
1.8m Composite Video cable
Dell 2200MP Projector Quick Start
Card
Warranty Guide Owner's Manual Carrying case
Batteries (2)
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Main Unit
Control Panel
1 Control panel 2 Zoom tab 3 Focus ring 4 Lens 5 Elevator button 6 Remote control receiver
1 Power button
2 Four directional keys 3 Keystone adjustment 4 Temperature warning light
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5 Lamp warning light
Connection Ports
6 Resync 7 Menu 8 Keystone adjustment 9 Source
1 VGA in (D- sub) connector
2 VGA out (monitor loop - through)
Remote Control
3 IR receiver 4 USB connector 5 S- video connector 6 Composite video connector
7 Audio input connector
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1 Light 2 Power button 3 Previous Page button (page up) 4 Four Direction buttons 5 Source button 6 Resync button
7 Keystone Correction button 8 Volume button
9 Hide button 10 4:3/16:9 (aspect ratio) button 11 Menu button 12 Next Page button (page down) 13 Video Mode button
Battery Disposal: Your projector remote control uses zinc- manganese batteries. If you need to replace the batteries, see your Dell 2200MP Projector Quick Start Card.
Do not dispose of used batteries along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.
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Installation: Dell™ 2200MP Projector
Connecting the Projector Powering On/Off the Projector Adjusting the Projected Image Changing the Lamp
Connecting the Projector A. To Computer
1 Power cord 2 D -sub to D -sub cable 3 USB to USB cable
B. To DVD Player: There are three possible methods of connecting to a DVD player.
1. Connecting with component cable:
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1 Power cord 2 D-sub to HDTV/Component cable
2. Connecting with S - video cable:
1 Power cord 2 S- video cable
3. Connecting with composite cable:
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1 Power cord 2 Composite video cable
Powering On/Off the Projector
Powering On the Projector
NOTE: Turn on the projector before you turn on the source.
1. Remove the lens cap.
2. Ensure that the power cord and appropriate signal cable(s) are securely connected. The power button light will blink green.
3. Press the power button to turn on the projector. The Dell logo will be displayed for 30 seconds.
4. Turn on your source (computer, notebook, DVD, etc.). The projector automatically detects your source. If the "Searching for signal..." message appears on the screen, ensure that the appropriate signal
cable(s) are securely connected. If you are connecting multiple sources to the projector simultaneously, press the Source button on the remote
control or control panel to select the desired source.
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1 Power button 2 Lens cap
Powering Off the Projector DO NOT UNPLUG THE PROJECTOR BEFORE PROPERLY SHUTTING DOWN USING THE FOLLOWING STEPS.
1. Press the power button to turn off the projector. The "Power Off the Lamp ? " message appears on the OSD.
2. Press the power button again. The cooling fans continue to operate for 2 minutes.
3. If the LAMP light is solid orange, replace the lamp.
4. If the TEMP light is solid orange, the projector has overheated. The display automatically shuts down. Try turning the display on again after the projector cools down. If the problem persists,
5. If the TEMP light is blinking orange, a projector fan has failed and the projector will automatically shut down. If this problem persists,
6. Disconnect the power cord from the electrical outlet and the projector.
7. If you press the power button while the projector is running, the "Power Off the Lamp?" message appears on the screen. To clear the message, press any button on the control panel or ignore the message; the message will disappear after 5 seconds.
Adjusting the Projected Image
contact Dell.
contact Dell.
Adjusting the Projector Height
To raise the projector:
1. Press the elevator button.
2. Raise the projector to the desired display angle, and then release the button to lock the elevator foot into position.
3. Use the tilt adjustment wheel to fine-tune the display angle.
To lower the projector:
1. Press the elevator button.
2. Lower the projector, and then release the button to lock the elevator foot into position.
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Notice: To avoid damaging the projector, make sure that the zoom lens and elevator foot are fully retracted before placing the projector in its carrying case.
1 Elevator button 2 Elevator foot 3 Tilt adjustment wheel
Adjusting the Projector Zoom and Focus
1. Rotate the zoom tab to zoom in and out.
2. Rotate the focus ring until the image is clear. The projector focuses at distances from 3.9 ft to 39.4ft (1.2 m to 12 m).
1 Zoom tab 2 Focus ring
Adjusting Projection Image Size
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Screen
(Diagonal)
Screen
Size
* This graph is for user reference only.
Max. 33.7" (85.7cm) 95.6" (242.9cm) 154.7" (392.9cm) 216.5" (550.0cm) 275.6" (700.0cm) 337.5" (857.1cm)
Min. 27.9" (70.8cm) 78.9" (200.5cm) 127.7" (324.3cm) 178.7" (454.0cm) 227.5" (577.8cm) 278.6" (707.5cm)
Max.
(WxH)
Min.
(WxH)
Distance 3.9'(1.2m) 11.2'(3.4m) 18.0'(5.5m) 25.3'(7.7m) 32.2'(9.8m) 39.4'(12.0m)
27.0"X20.2"
(68.6cmX51.4cm)
22.3"X16.7"
(56.6cmX42.5cm)
76.5"X57.4"
(194.3cmX145.7cm)
63.1"X47.4"
(160.4cmX120.3cm)
123.7"X92.8"
(314.3cmX235.7cm)
102.1"X76.6"
(259.4cmX194.6cm)
173.2"X129.9"
(440.0cmX330.0cm)
143.0"X107.2"
(363.2cmX272.4cm)
220.5"X165.4"
(560.0cmX420.0cm)
182.0"X136.5"
(462.3cmX346.7cm)
270.0"X202.5"
(685.7cmX514.3cm)
222.8"X167.1"
(566.0cmX424.5cm)
Changing the Lamp
Replace the lamp when you see " Lamp is approaching the end of its useful life in full power operation. Replacement suggested!" message on the screen by carefully
following these instructions. If this problem persists,
contact Dell.
CAUTION: The lamp becomes very hot with use. Do not attempt to replace the lamp after use until the projector
has been allowed to cool down for at least 30 minutes.
Lamp Changing Procedure:
1. Turn off the projector and disconnect the power cord.
2. Let the projector cool for at least 30 minutes.
3. Loosen the 2 screws that secure the lamp cover, and remove the cover.
4. Loosen the 3 screws that secure the lamp.
5. Pull up the lamp by its metal handle.
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6. Reverse steps 1 through 5 to install the new lamp.
7. Reset the lamp by selecting the left Lamp Reset icon in the OSD
8. Dell may require that lamps replaced under warranty are returned to Dell. Otherwise, contact your local waste disposal agency for the address of the nearest deposit site.
9. The lamp contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance: www.eiae.org.
CAUTION: Do not touch the bulb or the lamp glass at any time. The bulb may explode due to improper handling,
including the touching of the bulb or the lamp glass.
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Management tab.
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Using Your Projector: Dell™ 2200MP Projector
Control Panel Remote Control On-Screen Display
Control Panel
Power
See "
Powering On/Off the Projector."
Source
Press multiple sources are connected to the projector.
Resync
Press Resync will not operate if the
Menu
Press
Four Directional Keys
The four directional keys
Keystone
Press
to step through Analog RGB, Composite, Component- I, S- video, and Analog YPbPr sources when
to synchronize the projector to the input source.
OSD (On -Screen Display) is displayed.
to activate the OSD. Use the directional keys and Menu button to navigate through the OSD.
can be used to toggle through the tabs in the OSD.
or button to adjust image distortion caused by tilting the projector. (± 16 degrees)
Remote Control
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Press the 4:3/16:9 to switch the image aspect ratio from 4:3 to 16:9.
Power
See "
Power On/Off the Projector."
Source Press the Source button to choose Analog RGB, Composite, Component-I, S- video, and Analog YPbPr sources.
Resync
Press Resync will not operate if the
Directional Keys
Use
Hide Press Hide button to hide the image, press again to resume display of the image.
Video Mode
The Dell 2200MP Microprojector has preset configurations that are optimized for displaying data (PC Graphics) or video (movies, games, etc.). Press Video Mode button to toggle between PC mode , Movie mode, sRGB, or User mode (for user to setup and save preferred settings). Pressing the Video Mode button once will show the current display mode. Pressing the Video Mode button again will switch between modes.
to synchronize the projector to the input source.
OSD (On -Screen Display) is displayed.
or to select OSD items, use "left" and "right" button to make adjustments.
Previous Page Press the Previous Page button to page up.
Next Page Press the Next Page button to page down.
Menu
Press the Menu button to activate the OSD.
Volume up/down Press the up button to increase the volume, press the down button to reduce the volume.
4:3/16:9
OSD. Use the directional keys and Menu button to navigate through the
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Keystone
Adjusts image distortion caused by tilting the projector. ( ±16 degrees)
On-Screen Display
The projector has a multi-language On -Screen Display (OSD) that can only be displayed when an input source is present.
The OSD allows you to make image adjustments and change a variety of settings. If the source is a computer, the OSD allows changes to the Computer Image tab . When using a video source, the OSD allows changes to the Video Image tab . The projector automatically detects the source.
When the OSD is on the screen, press or to navigate through the OSD tabs. Example: All Images- -> Computer Image --> Audio--> Management--> Language - -> Factory Reset. To
make a selection in a tab, press
Press or to make a selection and adjust the settings by pressing or on keypad or Left and Right button on the remote controller. When an item is selected, the color of the item will change to dark
gray.
To exit the OSD, go to "Exit" tab and press button on keypad or " Menu" on remote controller.
on keypad or " Menu" on remote controller.
All Images Menu
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Brightness
Adjusts the brightness of the image.
Press to darken the image. Press to lighten the image.
Contrast
Controls the degree of difference between the lightest and darkest parts of the picture. Adjusting the contrast changes the amount of black and white in the image.
Press to decrease the contrast. Press to increase the contrast.
Color Temp.
Adjusts the color temperature. With the higher temperature, the screen looks colder; with the lower temperature, the screen looks warmer. User mode activates the values in the "color setting" menu.
Color Setting
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Degamma
This mode allows for manual adjustment of red, green, and blue color settings. Modifying these values will automatically change the color temperature to "user".
Keystone
Adjusts image distortion caused by tilting the projector. (±16 degrees)
Aspect Ratio
Select this function to fit 16:9U, 1:1, 16:9, 4:3 aspect ratio. In order to use the 1:1 aspect ratio, the input must be a computer signal (through VGA cable) of resolution less than SVGA (800 x 600), component 576p/ 480i / 480p, S- Video, or Video (composite). If the input signal is a computer signal greater than SVGA or component 1080i / 720p, only 16:9, 16:9U or 4:3 aspect ratio will be available. When an icon is selected, the color of the icon will change to dark blue.
16:9U The input source will be displayed in wide screen mode (16:9) without scaling. Some pixels will be truncated accordingly.
1:1 The input source will be displayed without scaling. 16:9 The input source will be displayed in wide screen mode (16:9) without scaling.
The source will be scaled to fit the width of the screen.
4:3 The input source will be scaled to fit the screen.
Video Mode
Select this function to optimize the display image for home use (Movie Mode), conference use (PC Mode), standard color use ( sRGB), or as user preferable settings (User Mode). When an icon is selected, the color of the icon will change to dark blue. The default setting is PC Mode. Adjusting the settings of White Intensity or Degamma tab will select User Mode automatically.
White Intensity
White Intensity can be adjusted between 0 and 10.
Setting 10 will maximize the brightness. Setting 0 will maximize color reproduction quality.
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Degamma can be adjusted between 1 and 7. Default setting is 3 (Recommended). Adjustment of the setting will change the color performance of the display.
Audio Menu
Audio
Volume
Press to decrease the volume. Press to increase the volume.
Treble
Control the higher frequencies of your audio source.
Press to decrease the treble. Press to increase the treble.
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Bass
Control the lower frequencies of your audio source.
Press to decrease the bass. Press to increase the bass.
Mute
Select the left icon to mute the volume. Select the right icon to unmute the volume.
Management Menu
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Management
Menu Location
Select the location of the OSD on the screen.
Projection Mode
Front Projection-Desktop
The default setting.
Rear Projection -Desktop
The projector reverses the image so you can project from behind a translucent screen.
Front Projection-Ceiling Mount
The projector turns the image upside down for ceiling-mounted projection.
Rear Projection -Ceiling Mount
The projector simultaneously reverses and turns the image upside down. You can project from behind a translucent screen with a ceiling - mounted projection.
Signal Type
Manually select signal type RGB, YCbCr, YPbPr.
Lamp Hour
Displays operating hours since lamp timer reset.
Lamp Reset
Use this function only after a new lamp is installed in the projector. Select the left Lamp Reset icon (light bulb and arrow under the icon), and press the Enter button to reset the lamp timer.
Power Saving Menu
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Power Saving
Auto Source
Use this function to select the power saving delay period. Press "Yes" to go into the "set time" sub menu.
Set Time(Min)
Set the power saving delay period as you prefer. When the projector is not receiving an input signal for the selected period of time, the projector will automatically enter power saving mode, and turn off the lamp. After a one- minute cooling period, the projector will turn back on with detection of an input signal or by pressing the "Power" button. After two hours the projector will turn off and must be turned on by pressing the power button on the control panel or remote.
ECO Mode
High Altitude
The projector will always automatically search for available input signals when Auto Source is On, which is the default setting. Press the "Source" button with Auto Source On to automatically search for the next available input signal. Selecting Off will lock on
the current input source. Set Auto-Source to Off to step through the different input signals manually.
Use this function to dim the projector lamp light output which will lower power consumption and increase lamp life. Selecting "On" will dim the projector lamp; selecting "Off" will return the lamp to high brightness mode.
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Turning on High Altitude mode operates the fans at full speed continuously to allow for proper high altitude cooling of the projector.
Language Menu
Language
Language
Press
or to select the language you prefer.
Factory Reset Menu
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Factory Reset
Select Yes to reset the projector to its factory default settings. Reset items include both computer image and video image settings.
Computer Image Menu
Computer Image - Note: this menu is only available with computer input signal.
Frequency
Change the display data frequency to match the frequency of your computer graphic card. If you experience a vertical flickering bar, use the frequency function to make an
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adjustment.
Tracking
Synchronize the signal timing of the display with that of the graphic card. If you experience an unstable or flickering image, use the tracking function to correct it.
Hor. Position (Horizontal Position)
Press to move the image left. Press to move the image right.
Ver. Position (Vertical Position)
Press to move the image down. Press to move the image up.
Video Image Menu
Video Image - Note: this menu is only available with S -video, video(composite) signal.
Saturation
Adjust a video image from black and white to fully saturated color.
Press to decrease the amount of color in the image.
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Press to increase the amount of color in the image.
Sharpness
Adjust the sharpness of the image.
Tint
Adjust the color balance of red and green.
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Press to decrease the sharpness. Press to increase the sharpness.
Press to increase the amount of green in the image. Press to increase the amount of red in the image.
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2. Press .
Troubleshooting: Dell™ 2200MP Projector
No image appears on the screen Partial, scrolling, or incorrectly displayed image The screen does not display your presentation Image is unstable or flickering Image has vertical flickering bar Image color is not correct Image is out of focus The image is stretched when displaying 16:9 DVD Image is reversed Lamp is burned out or makes a popping sound Self - diagnostic for video Noise made when turning projector upside down
If you experience problems with your projector, see the following troubleshooting tips. If the problem persists,
contact Dell.
No image appears on the screen
Ensure that the lens cap is removed and the projector is turned on.
Ensure the external graphics port is enabled. If you are using a Dell portable computer, press
Ensure that all the cables are securely connected as described in "Connecting the
Projector."
Ensure that the pins of the connectors are not bent or broken.
Ensure that the lamp is securely installed (see "Changing the Lamp ").
Run "Self -diagnostic test" (see " Self -diagnostic for video " ) for preliminary diagnostic on projection problem for video. Ensure that the colors of the test pattern are correct.
Partial, scrolling, or incorrectly displayed image
. For other computers, consult your owner's manual.
Press the Resync button on the remote control or the control panel.
If you are using a Dell portable computer (for other computers consult your owner's manual):
1. Set the resolution of the computer to SVGA (800 x 600): 1a) Right click on the unused portion of your Windows desktop -» Properties- »
Settings tab. 1b) Verify the "Screen area" slide bar is set to 800 x 600 pixels.
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If you experience difficulty in changing resolutions or your monitor freezes, restart all the
Dell 2200MP projector provides self -diagnostic test of the projector video display (for
equipment and the projector.
The screen does not display your presentation
If you are using a portable computer, press .
Image is unstable or flickering
Adjust the tracking in the OSD Computer Image tab.
Image has vertical flickering bar
Adjust the frequency in the OSD Computer Image tab.
Image color is not correct
If your graphic card output signal is "sync on Green", and you would like to display VGA at 60Hz signal, please go into "OSD --> Management -- > Signal Type" and select "RGB".
Run "Self -diagnostic test" (see " Self -diagnostic for video " ) for preliminary diagnostic on image color problem. Ensure that the colors of the test pattern are correct.
Image is out of focus
Adjust the focus ring on the projector lens.
Ensure that the projection screen is within the required distance from the projector (3.9ft [1.2m] to 39.4ft [12m]).
The image is stretched when displaying 16:9 DVD
The projector automatically detects 16:9 DVD and adjusts the aspect ratio to full screen with a 4:3 (letter- box) default setting. If the image is still stretched, adjust the aspect ratio as follows:
If you are playing a 16:9 DVD, select 4:3 aspect ratio type on your DVD player if capable.
If you cannot select 4:3 aspect ratio type on your DVD player, select 4:3 aspect ratio in the "All Images" menu within the OSD function.
Image is reversed
Select Management from the OSD and adjust the projection mode.
Lamp is burned out or makes a popping sound
When the lamp reaches its end of life, it may burn out and may make a loud popping sound. If this occurs, the projector will not turn back on until the lamp is replaced. To replace the lamp, see "
Self-diagnostic for video
Changing the Lamp".
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Video, S- video, Component-I). Use this advanced feature for preliminary self-diagnostic
on your projector when encountering the display problem for video. After turning on the projector, press "+" and " -" buttons on the control panel simultaneously and release the buttons when screen goes blank. Contact Dell if the projector doesn't enter diagnostic mode or if the colors are incorrectly displayed. Press "+" and " -" buttons again to exit the diagnostic mode. While in Self-diagnostic mode, the screen will run a seven- color- cycle test as following: "Red- -> Green--> Blue- -> White --> Watchet Blue- -> Dark Green- - > Yellow." Ensure that the colors of the test pattern are correct.
Noise made when turning projector upside down
This is normal. This feature inside the projector allows for proper cooling in ceiling mount applications.
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85 37.9
Specifications: Dell™ 2200MP Projector
Light Valve single-chip DLP™ technology Contrast Ratio 1700:1 Typical (Full On/Full Off) Lamp 200- watt, user-replaceable lamp Number of Pixels 800 x 600 Displayable Color 16.7M colors Color Wheel Speed 120Hz(2X) Projection Lens F/2.4~2.7, f=19.7~23.6mm with 1.2x manual zoom lens Projection Screen Size 27.9-337.5 inches (diagonal) Projection Distance 3.9~39.4 ft (1.2m–12m) Video Compatibility NTSC, NTSC 4.43, PAL, PAL - M, PAL- N, SECAM, and HDTV
(1080i, 720P, 576i/P, 480i/P) compatibility
Composite video and S -video capability H. Frequency 15kHz–70kHz horizontal scan V. Frequency 43Hz–85Hz vertical refresh Power Supply universal 100–240V AC 50–60 Hz Power Consumption 250 watts full power operation I/O Connectors
power: AC power input socket
computer input: D -sub 15-pin for analog/ component, HDTV
input signal
computer output: one 15 -pin D-sub
video input: one composite video RCA and one S -video
USB input: one USB connector
audio input: one phone jack
Weight 4.7 lbs (2.14 kgs) Dimensions (W x H x D)
Environmental
External 10.47 x 8.5 x 3.35 ± 0.04 inches (266 x 216 x 85 ±
1mm)
operating temperature: 5
humidity: 80% maximum
storage temperature: –20oC to 60oC (–4oF to 140oF)
humidity: 80% maximum Regulatory
FCC, CE, VCCI, UL, cUL, TüV GS, ICES-003, MIC, C -Tick,
GOST, PCBC, CCC, PSB, EZU, TüV-S, NOM
o
C–35oC (41oF–95oF)
Compatibility Modes
Mode Resolution
VGA 640X350 VGA 640X350
(ANALOG)
V. Frequency
(Hz)
70 31.5
H. Frequency
(KHz)
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VGA 640X400 VGA 640X480 VGA 640X480 VGA 640X480 VGA 640X480 VGA 720X400
VGA 720X400 SVGA SVGA SVGA SVGA SVGA
*XGA 1024X768 *XGA *XGA *XGA *XGA
*SXGA
*SXGA+
MAC II 13
800X600 56 35.2 800X600 60 37.9 800X600 72 48.1 800X600 75 46.9 800X600 85 53.7
1024X768 60 48.4 1024X768 70 56.5 1024X768 75 60.0
1024X768 85 68.7 1280X1024 60 63.98 1400X1050 60 63.98
640X480 66.68 35
85 37.9 60 31.5 72 37.9 75 37.5 85 43.3 70 31.5 85 37.9
43.4 35.5
*MAC 16 832X624 74.55 49.725 *MAC 19 1024X768 75 60.24
*MAC 1152X870 75.06 68.68
MAC G4 640X480 60 31.35
*IMAC DV 1024X768 75 60
* Compression computer image.
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Regulatory Notices: Dell™ 2200MP Projector
Federal Communications Commission (FCC) Notice (U.S. Only) FCC Declaration of Conformity CE Declaration of Conformity for a Class B Digital Device Canadian Regulatory Information (Canada Only) EN 55022 Compliance (Czech Republic Only) VCCI Class 2 Notice (Japan Only) MIC Notice (South Korea Only) Polish Center for Testing and Certification Notice NOM Information (Mexico Only) Regulatory Listing
Federal Communications Commission (FCC) Notice (U.S. Only)
NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference received including interference that may cause undesired operation.
Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication Commission) equipment provided that the following conditions are met.
1. Power cable: Shielded power cable must be used.
2. Video inputs: The input signal amplitude must not exceed the specified level.
NOTICE: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Declaration of Conformity
According to 47 CFR, Part 15 of the FCC Rules
* For the following named product:
DLP Projector 2200MP/DELL CHC7229
* Manufactured at:
Page 35
Coretronic Corporation
We hereby declare that this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
* FCC Rules: Tested to comply with FCC part 15, class B * Test site at: Advance Data Technology Corporation
* Responsible Party for Product Compliance:
* Manufacturer Information: Coretronic Corporation RD Center
2. This device must accept any interference received, including interference that may cause undesired operation.
No.81- 1, Lu Liao Keng, 9 Ling, Wu Lung Tsung, Chiung Lin Hsiang, Hsin Chu Hsien, Taiwan
Coretronic Corporation No 11, Li Hsing Rd, Science -Based Industrial Park, Hsinchu, Taiwan Tel: 886-3-5772000 Fax: 886 -3 - 5790066
No 11, Li Hsing Rd, Science ­Based Industrial Park, Hsinchu, 300, Taiwan
Technology Engineering Associate Vice President
October 01, 2003
Hsinchu, October 01, 2003 Mr. Vincent Lin
CE Declaration of Conformity for a Class B Digital Device
Directives to which conformity is declared: EMC Directives 89/336/EEC and Amending Directive 92/31/EEC And Low Voltage Directive 73/23/EEC Standards to which conformity is declared EN55022: 1998; EN55024: 1998; EN60950: 2000; EN61000-3 - 2: 1995; EN61000-3- 3: 1995 Manufacturer's Name: Coretronic Corporation Manufacturer's Address: No 11, Li Hsing Rd, Science-Based Industrial Park, Hsinchu, Taiwan
Importer's Address: Dell Products Europe BV
Raheen Industrial Estate, Limerick, Ireland
Type of Equipment: DLP Projector Model Number(s): 2200MP Reference Report Number: Previously Declared Models: I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and standards.
Hsinchu, Taiwan
October 01, 2003 Mr. Vincent Lin Head of RD Center
Page 36
Canadian Regulatory Information (Canada Only)
B Class Device
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Note that Industry Canada regulations provided, that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference -Causing Equipment Regulations.
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada.
EN 55022 Compliance (Czech Republic Only)
This device belongs to Class B devices as described in EN 55022, unless it is specifically stated that it is a Class A device on the specification label. The following applies to devices in Class A of EN 55022 (radius of protection up to 30 meters). The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices.
VCCI Class 2 Notice (Japan Only)
This equipment complies with the limits for a Class 2 digital device (devices used in or adjacent to a residential environment) and conforms to the standards for information technology equipment that are set by the Voluntary Control Council for Interference for preventing radio frequency interference in residential areas.
Class B ITE
MIC Notice (South Korea Only)
Page 37
Please note that this device has been approved for non -business purposes and may be used in any environment, including residential areas.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three -prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T- 42107 and PN- 89/E-06251.
Page 38
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM)
Exporter: Dell Inc.
One Dell Way Round Rock, TX 78682
Importer: Dell Computer de México,
Paseo de la Reforma 2620, 11th Floor Col. Lomas Altas México DF CP 11950
Ship to: Dell Computer de Mexico,
S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I., Avenida Soles No. 55
Col. Peñon de los Baños, 15520 Mexico, D.F. Supply voltage: > 100–240 VAC Frequency: 50–60 Hz Current consumption: 2.7 A
Regulatory Listing
Safety Certifications:
UL 60950 cUL NOM CE Mark--EN60950: 2000 EZU IEC 60950:1999 TüV GS PCBC GOST CCC PSB TüV-S
Page 39
EMC Certifications:
FCC Part 15 Class B CE Mark--EN55022:1998 Class B, EN61003 - 3:1995, EN55024:1998, EN61000- 3-2:1995, EN61000 - 3-
3:1995 ICES-003 EZU PCBC C-Tick VCCI Class B ITE MIC
Back to Contents Page
Page 40
Back to Contents Page
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com support.dell.com (technical support) premiersupport.dell.com (technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers) For specific web address for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in
the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International
Access Code Country Code City Code
Anguilla General Support
Antigua and Barbuda
Argentina
(Buenos Aires) International Access
Code:00 Country Code:54
Department Name or Service Area, Website and E-mail Address
General Support
Technical Support and Customer Care
Sales Tech Support Fax 11 4515-7139
Area
Code
Local Numbers,and Toll-Free Numbers
toll free:800-335­0031
1-800-805-5924
toll free: 0800 444
0733
toll free: 0810 444
3355
City Code:11
Aruba General Support
Australia
(Sydney) International Access
Customer Care Fax 11 4515-7138
Website: www.dell.com.ar
E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand):
nz_tech_support@dell.com
toll-free:800-1578
Page 41
Code:0011
Home and Small Business 1-300-65-55-33
Country Code:61 City Code:2
Austria
(Vienna) International Access
Code:900 Country Code:43 City Code:1
Government and Business toll free: 1-800-633-
559
Preferred Accounts Division (PAD) toll free: 1-800-060-
889
Customer Care
Corporate Sales toll free: 1-800-808-
Transaction Sales toll free: 1-800-808-
Fax toll free: 1-800-818-
Switchboard 01 491 040 Home/Small Business Sales 01 795676-02 Home/Small Business Fax 01 795676-05 Home/Small Business Customer Care 01 795676-03 Preferred Accounts/Corporate Customer Care
Home/Small Business Technical Support 01 795676-04 Preferred Accounts/Corporate Technical
Support
0660-8056
0660-8779
toll free: 1-800-819-
339
385
312
341
Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com
Bahamas General Support
Barbados General Support
Belgium (Brussels)
International Access Code:00
Country Code:32 City Code:2
Technical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sales
Corporate Sales 02 481 91 00 Fax 02 481 92 99
toll free: 0800 16884
toll-free:1-866-278­6818
1-800-534-3142
Switchboard 02 481 91 00
Page 42
Website: support.euro.dell.com
E-mail: tech_be@dell.com E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Bermuda General Support
Bolivia General Support
Brazil
Customer Support, Technical Support
International Access Code:00
Country Code:55 City Code:51
British Virgin Islands
Technical Support Fax 51 481-5470 Customer Care Fax 51 481-5480
Sales
Website: www.dell.com/br General Support
1-800-890-0748
toll free: 800-10­0238
toll free: 0800 90
3355
toll free: 0800 90
3390
toll-free:1-866-278-
6820
Brunei
Country Code:673
Canada
(North York, Ontario) International Access
Code:011
Customer Technical Support (Penang, Malaysia)
Customer Service (Penang, Malaysia)
Transaction Sales (Penang, Malaysia)
Automated Order-Status System toll free: 1-800-433-
AutoTech (Automated technical support) toll free: 1-800-247-
Customer Care Home & Home Office & Small Business
Customer Care Medium, Large, Commercial, Government (100+ Employees)
Technical Support Home & Home Office & Small Business
604 633 4966
604 633 4949
604 633 4955
9014
9362
1-800-847-4096
1-800-326-9463
1-800-847-4096
Technical Support Medium, Large, Commercial, Government (100+ Employees)
1-800-387-5757
Page 43
Sales (direct-from outside Toronto)
1-800-387-5752
Sales (direct-from within Toronto) Sales (federal government, education, and
medical) TechFax toll free: 1-800-950-
416-758-2200 1-800-567-7542
1329
Cayman Islands General Support
Chile
(Santiago) Country Code:56 City Code:2
China
(Xiamen)
Country Code:86 City Code:592
Sales, Customer Support, and Technical Support
Tech Support website: support.ap.dell.com/china Tech Support E-mail: cn_support@dell.com
Tech Support Fax
toll free: 1230-020-
1-800-805-7541
818-1350
4823
Projector Technical Support Phone toll free: 800 858
2920
Customer Experience toll free: 800 858
2060
Home and Small Business
Preferred Accounts Division
Large Corporate Accounts North
Large Corporate Accounts North Government and Education
Large Corporate Accounts East
Large Corporate Accounts East Government and Education
toll free: 800 858
2222
toll free: 800 858
2062
toll free: 800 858
2999
toll free: 800 858
2955
toll free: 800 858
2020
toll free: 800 858
2669
Large Corporate Accounts Queue Team
toll free: 800 858
2572
Page 44
Large Corporate Accounts South
toll free: 800 858
2355
Large Corporate Accounts West
Large Corporate Accounts GCP
Large Corporate Account Key Accounts
Large Corporate Accounts Spare Parts
Colombia General Support
Costa Rica General Support
Czech Republic
(Prague)
Technical Support 02 22 83 27 27 Customer Care 02 22 83 27 11
toll free: 800 858
2811
toll free: 800 858
2055
toll-free:800-858-
2628
toll free: 800-858--
2621
980-9-15-3978
0800-012-0435
International Access Code:00
Country Code:420 City Code:2
Denmark
(Horsholm) International Access
Code:00 Country Code:45
Fax 02 22 83 27 14 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support 70230182 Customer Care(Relational) 70230184 Home/Small Business Customer Care Switchboard (Relational) 32871200 Fax Switchboard (Relational)
Switchboard (Home/Small Business) Fax Switchboard (Home/Small Business) 32875001
32871201
32875505
32875000
Website: support.euro.dell.com
E-mail Support (portable computers): den_nbk_support@dell.com
E-mail Support (desktop computers): den_support@dell.com
E-mail Support (servers):
Page 45
Nordic_server_support@dell.com
Dominica General Support
toll free: 1-866-278-
6821
Dominican Republic
Ecuador General Support
El Salvador General Support
Finland
(Helsinki) International Access
Code:990 Country Code:358 City Code:9
General Support
Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00 Website: support.euro.dell.com
toll free: 1-800-156-
1588
toll-free 999-119
01-889-753-0777
France
(Paris) (Montpellier) International Access
Code:00 Country Code:33 City Code:(1)(4)
E-mail: fin_support@dell.com
Home and Small Business
Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004700 Switchboard (calls from outside of France) 04 99 75 40 00 Sales 0825 004 700 Fax (calls from outside of France) 04 99 75 40 001 Website: support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Corporate
Technical Support 0825 004 719 Customer Care 0825 338 339 Fax 01 55 94 71 01 Switchboard 01 55 94 71 00 Sales
Page 46
01 55 94 71 00
Germany (Langen)
International Access Code:00
Country Code:49
Grenada General Support
Guatemala General Support
Technical Support 06103 766-7200 Home/Small Business Customer Care Global Segment Customer Care 06103 766-9570 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboard 06103 766-7000 Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
0180-5-224 400
toll free:1-866-540­3355
1-800-999-0136
Guyana General Support
Hong Kong
International Access Code:001
Country Code:852
Technical Support(Dimension™ and Inspiron™ )
Technical Support (OptiPlex™, Latitude ™ , and Dell Precision™ ) Customer Service (non-technical, post-sales
issues) Transaction Sales toll free: 800 96
Large Corporate Accounts HK
Large Corporate Accounts GCP HK toll free: 800 90
296-93188
800-93-8291
toll free:1-877-440­6511
296-93191
toll free: 800 96
4109
4108
3708
India Technical Support
Sales
Ireland (Cherrywood)
Ireland Technical Support 1850 543 543
1600-33-8045 1600-33-8044
Page 47
International Access
UK Technical Support (dial within UK only)
0870 908 0800
Code:16 Country Code:353
Home User Customer Care 01 204 4095 Small Business Customer Care 01 204 4444 Corporate Customer Care 01 204 4003 UK Customer Care (dial number within UK only)
Ireland Sales 01 204 4444 UK Sales (dial within UK only) 0870 907 4000 SalesFax 01 204 0144 Fax 01 204 5960 Switchboard 01 204 4444
0870 906 0010
Italy
(Milan) International Access
Code:00 Country Code:39 City Code:2
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Home and Small Business
Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Corporate
Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 577 035 30 Switchboard 02 577 821
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Jamaica General Support (dial from within Jamaica only)
1-800-404-9205
Page 48
Japan
(Kawasaki)
Web site: support.jp.dell.com
International Access Code:001
Country Code:81
Technical Support 44 toll free: 0120-981-
Technical Support Outside of Japan
Customer Care 44 556-4240
44 556-3468
690
Korea
(Seoul) International Access
Code:001 Country Code:82 City Code:2
Latin America
Technical Support toll free: 080-200-
3800
Sales toll free: 080-200-
3600
Customer Service (Penang, Malaysia) toll free: 604-633-
4949 Customer Service (Seoul, Korea) Fax 2194-6202 Switchboard 2194-6000 Customer Technical Support (Austin, Texas,
U.S.A.) Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) 512 728-4397
512 728-4093
512 728-3883
080-200-3800
Luxembourg
International Access Code:00
Country Code:352
Macao
Country Code:853
SalesFax (Austin, Texas, U.S.A.) 512 728-4600
or 728-3772
Technical Support (Brussels, Belgium) 02 481 92 88 Home/Small Business Sales (Brussels,
Belgium) Corporate Sales (Brussels, Belgium) 02 481 91 00 Customer Care (Brussels, Belgium) 02 481 91 19 Switchboard (Brussels, Belgium) 02 481 91 00 Fax (Brussels, Belgium) 02 481 92 99 Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support toll free: 0800 582 Customer Service (Penang, Malaysia) 604 633 4949
toll free: 080016884
Page 49
Transaction Sales toll free: 0800 581
Malaysia
(Penang) International Access
Code:00 Country Code:60 City Code: 4
Mexico
International Access Code:00
Country Code:52
Technical Support toll free: 1 800 888
Customer Service 4 633 4949 Transaction Sales toll free: 1 800 888
Corporate Sales toll free: 1 800 888
Customer Technical Support 001-877-384-8979
or 001-877-269-
Sales 50-81-8800
or 01-800-888-3355
Customer Service 001-877-384-8979
or001-877-269­3383
298
202
213
3383
Main 50-81-8800
Montserrat General Support
Netherlands Antilles
Netherlands
(Amsterdam) International Access
Code:00 Country Code:31
General Support
Technical Support 20 674 4500 Home/Small and Medium Business 20 674 5500 Home/Small and Medium Business Fax
Home/Small and Medium Business Customer Care
or 01-800-888-3355
20 674 4775
20 674 4200
toll free:1-866-278-
001-800-882-1519
6822
City Code:20
Corporate 20 674 5000 Corporate Fax 20 674 4779 Corporate Customer Care 20 674 4325 Website: support.euro.dell.com E-mail: support.euro.dell.com/nl/nl/emaildell/
Page 50
New Zealand E-mail (New Zealand):
nz_tech_support@dell.com
E-mail (Australia): au_tech_support@dell.com Home and Small Business Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566
Nicaragua General Support
Norway (Lysaker)
International Access Code:00
Country Code:47
Technical Support 671 16882 Relational Customer Care Home/Small Business Customer Care Switchboard 671 16800 Fax Switchboard 671 16865 Website: support.euro.dell.com
0800 446 255
001-800-220-1006
671 17514 231 62298
E-mail Support (portable computers): nor_nbk_support@dell.com
E-mail Support (desktop computers): nor_support@dell.com
E-mail Support (servers): nordic_server_support@dell.com
Panama General Support
Peru General Support
Poland (Warsaw)
Customer Service Phone 22 57 95 700 Customer Care 22 57 95 999
001-800-507-0962
0800-50-669
International Access Code:011
Country Code:48
Sales 22 57 95 750 Switchboard 22 57 95 999 Customer Service Fax 22 57 95 806 Reception Desk Fax 22 57 95 998 Website: support.euro.dell.com
Page 51
E-mail: pl_support_tech@dell.com
Portugal
International Access Code:00
Country Code:35
Puerto Rico General Support
St. Kitts and Nevis General Support
Technical Support 35 800 834 077 Customer Care 800 300 415
Sales
Fax 35 121 424 01 12
E-mail:
support.euro.dell.com/es/es/emaildell/
or 800 834 075
800 300 410 or 800 300 411 or 800 300 412
or 121 422 07 10
1-800-805-7545
toll free:1-877-441-
4731
St. Lucia General Support
St. Vincent and the Grenadines
Singapore (Singapore)
International Access Code:005
Country Code:65
South Africa (Johannesburg)
International Access Code:09/091
Country Code:27 City Code:11
General Support
Technical Support toll free: 800 6011
Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales toll free: 800 6011
Corporate Sales toll free: 800 6011
Technical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Website: support.euro.dell.com
1-800-882-1521
toll free:1-877-441-
4740
051
054
053
Southeast Asian/Pacific Countries
E-mail: dell_za_support@dell.com Customer Technical Support, Customer
Service, and Sales (Penang, Malaysia)
604 633-4810
Page 52
Spain
(Madrid)
Home and Small Business
Technical Support 91 902 100 130
International Access Code:00
Country Code:34 City Code:91
Customer Care 91 902 118 540 Sales 91 902 118 541 Switchboard 91 902 118 541 Fax 91 902 118 539 Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Corporate
Technical Support 91 902 100 130 Customer Care 91 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 Website: support.euro.dell.com
Sweden
(Upplands Vasby) International Access
Code:00 Country Code:46 City Code:8
E-mail: support.euro.dell.com/es/es/emaildell/ Technical Support 08 590 05 199
Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 Employee Purchase Program (EPP) Support Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Website: support.euro.dell.com
E-mail: swe_support@dell.com
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
E-mail Support for OptiPlex:
Swe_kats@dell.com
20 140 14 44
Switzerland
(Geneva) International Access
Code:00
E-mail Support for Servers: nordic_server_support@dell.com
Technical Support (Home and Small Business) Technical Support (Corporate) 22 0844 822 844
Customer Care (Home and Small Business)
22 0844 811 411
22 0848 802 202
Page 53
Country Code:41
City Code:22
Customer Care(Corporate)
0848 821 721
Switchboard 22 799 01 01 Fax 22 799 01 90 Website: support.euro.dell.com
Taiwan
International Access Code:002
Country Code:886
Thailand
International Access Code:001
E-mail:swisstech@dell.com E-mail for French-speaking HSB and Corporate
Customers:
support.euro.dell.com/ch/fr/emaildell/
Technical Support (portable and desktop computers)
Technical Support (Servers) toll free: 0080 60
Transaction Sales toll free:0800 651
Corporate Sales toll free:
Technical Support toll free: 088 006
Customer Service (Penang, Malaysia) 604 633 4949
toll free: 00801 86
1011
1256
228 or 0800 33 556
0080 651 227/ 0800 33 555
007
Country Code:66
Trinidad and Tobago
Turks and Caicos Islands
U.K.
(Bracknell) International Access
Code:44 Country Code:44
Sales toll free: 088 006
009
General Support
General Support
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
Technical Support (Direct/PAD and general) Global Accounts Customer Care
Corporate Customer Care 0870 908 0500
0870 908 0500
0870 908 0800
01344
1-800-805-8035
toll free:1-866-540-
3355
373 185
or 373 186
Preferred Accounts (500-5000 employees)
01344 373 196
Page 54
Customer Care
Central Government Customer Care 01344 373 193 Local Government & Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home/Small Business Sales 0870 907 4000 Home/Small Business Customer Care 0870 906 0010 Corporate/Public Sector Sales 01344 860 456 Website: support.euro.dell.com Customer Care website:
dell.co.uk/lca/customerservices
E-mail: dell_direct_support@dell.com
Uruguay General Support
U.S.A.
(Austin, Texas) International Access
Code:011 Country Code:1
Automated Order-Status System toll free: 1-800-433-
AutoTech (portable and desktop computers) toll free: 1-800-247-
Projectors Technical Support
toll free: 1-877-459-
toll free:000-413­598-2521
9014
9362
7298
Customer Service toll free: 1-800-624-
9897
Dell Sales toll free: 1-800-289-
3355
or toll free: 1-800­879-3355
Dell Outlet Store (Dell refurbished computers) toll free: 1-888-798-
7561
Software and Peripherals Sales toll free: 1-800-671-
3355
Spare Parts Sales
Extended Service and Warranty Sales toll free: 1-800-247-
Fax toll free: 1-800-727-
toll free: 1-800-357-
3355
4618
8320
Page 55
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll free: 1-877-
DELLTTY
(1-877-335-5889)
U.S. Virgin Islands General Support
Venezuela General Support
Back to Contents Page
1-877-673-3355
8001-3605
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