How it Works
Dell
Loading...
2200
User Manual
140 pgs1.55 Mb0
User Guide
112 pgs5.8 Mb0
User Manual 2
2 pgs424.32 Kb0
Schematics
37 pgs1.2 Mb0
Table of contents
Loading...

Dell 2200 User Manual

Dell™ Dimension™ 2200
Owner’s Manual
www.dell.com | support.dell.com
Hints, Notices, and Cautions
HINT: A HINT indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
personal injury, or death.
Abbreviations and Acronyms
F or a co mplete list of abbr eviations and acronyms, see the Tell Me How help file. To access help files, see page 26.
____________________
Information in this document is subject to change without notice. © 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell Precision, and DellNet are trademarks of Dell Computer Corporation; Intel and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities c laiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
May 2002 P/N 5J510 Rev. A01
Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 9
When Using Your Computer When Working Inside Your Computer
Protecting Against Electrostatic Discharge . . . . . . . . . . . 13
Ergonomic Computing Habits Battery Disposal
1 Setting Up
Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 16
Parallel Printer USB Printer
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 18
Transferring Information to a New Computer (Windows XP Only)
. . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting Up a Home and Office Network (Windows XP Only) . . . 20 Turning Off the Computer
Windows XP
. . . . . . . . . . . . . . . . . . . . . . . . . . 20
Windows 2000
2 Solving Problems
Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accessing Help Files
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Start-Up Error Messages
. . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . . . 27
Contents 3
Video and Monitor Problems . . . . . . . . . . . . . . . . . . . 28
If the screen is blank If the screen is difficult to read
. . . . . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . 29
Sound and Speaker Problems
No sound from speakers No sound from headphones
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 32
If you cannot print to a parallel port printer If you cannot print to a USB printer
Scanner Problems Modem Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . 31
. . . . . . . . . . 32
. . . . . . . . . . . . . . 33
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Keyboard Problems Drive Problems
If you cannot save a file to a floppy disk
. . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . 37
If you cannot play a music CD or install a program from a CD
. . . . . . . . . . . . . . . . . . . . . . . . . . . 38
If you cannot play a DVD movie . . . . . . . . . . . . . . . . 39
If the CD-RW drive stops writing If you have a hard drive problem
. . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . . . . 40
4 Contents
Network Problems
®
Microsoft
Windows® Error Messages . . . . . . . . . . . . . . 41
General Program Problems
A program crashes
. . . . . . . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . . . 42
A program stops responding . . . . . . . . . . . . . . . . . . 42
A program error causes the system to lock up A solid blue screen appears
. . . . . . . . . . . . . . . . . . 42
. . . . . . . . . 42
A program is designed for an earlier Windows operating system
. . . . . . . . . . . . . . . . . . . . . . . . 43
Internet Connection Problems . . . . . . . . . . . . . . . . . . . 43
If you have a problem with your Internet connection
. . . . . . . 43
E-Mail Problems
Resolving Other Technical Problems . . . . . . . . . . . . . . . . 45
Reinstalling Drivers
Using the Windows XP Device Driver Rollback
Resolving Software and Hardware Incompatibilities
Windows XP Windows 2000
Using System Restore
Creating a Restore Point Restoring the Computer to an Earlier Operating State Undoing the Last System Restore
Reinstalling Windows XP Reinstalling Windows 2000
3 Adding Parts
Front and Back View of the Computer . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . . . . . . . . . 45
. . . . . . . . . 46
. . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . . 48
. . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . . 50
. . . . . . 51
. . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . . . 54
Removing the Computer Cover Rotating the Power Supply
. . . . . . . . . . . . . . . . . . . . . 62
Looking Inside Y our Computer
System Board
Adding a 3.5-Inch Drive Adding Cards
Removing Cards
. . . . . . . . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . . . . . . . . . . . . . 77
. . . . . . . . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . . . . . 65
Contents 5
Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Replacing the Computer Cover
4 Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Standard Settings
Viewing Settings System Setup Program Screens
Clearing For g ot ten Passwords Replacing the Battery
Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 90
Definition of "Dell-Installed" Software and Peripherals
Definition of "Third-Party" Software and Peripherals . . . . . . 91
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Contact Numbers and Addresses
Returning Items for Warranty Repair or Credit . . . . . . . . . 107
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 107
FCC Notices (U.S. Only)
NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 111
. . . . . . . . . . . . . . . . . . 80
. . . . . . . . . . . . . . . . . . . . . . . . . 86
. . . . . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . . . . 88
. . . . . . . . . . . . . . . . . . . . . . . 89
. . . . . 91
. . . . . . . . . . . . . . . . 92
. . . . . . . . . . . . . . . . . . . . 109
6 Contents
Limited Warranties and Return Policy
One-Year Limited Warranty (U.S. Only) Two-Year Limited Warranty (U.S. Only) Three-Year Limited Warranty (U.S. Only) Four-Year Limited Warranty (U.S. Only)
. . . . . . . . . . . . . . 112
. . . . . . . . . . . . 112
. . . . . . . . . . . . 114
. . . . . . . . . . . 118
. . . . . . . . . . . . 121
One-Year Limited Warranty (Canada Only) . . . . . . . . . . . 124
Two-Year Limited Warranty (Canada Only)
. . . . . . . . . . . 126
Three-Year Limited Warranty (Canada Only) . . . . . . . . . 129
"Total Satisfaction" Return Policy (U.S. Only) One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . . . . . . . 134
. . . . . . . . . 133
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Contents 7
8 Contents
Safety Instructions
Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety.
When Using Your Computer
As you use your computer, observe the following safe-handling guidelin es.
CAUT ION: Do not operate your computer with any co ver(s)
(including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.
• Your computer is equipped with one of the following: – A fixed-voltage power supply — Computers with a fixed-voltage
power supply do not have a voltage selection switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage).
– An auto-sensing voltage circuit — Computers with an auto-sensing
voltage circuit do not have a voltage selection switch on the back panel and automatically detect the correct operating voltage.
– A manual voltage selection switch — Computers with a voltage
selection switch on the back panel must be manually set to operate at the correct operating voltage.
115 V
Safety Instructions 9
www.dell.com | support.dell.com
Safety Instructions
To help avoid damaging a computer with a manual voltage selection switch, ensure that the voltage selection switch is set to match the AC power available at your location:
– 115 V/60 Hz in most of North and South America and some Far
Eastern countries such as South Korea and Taiwan
– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan
NOTE: The voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
– 230 V/50 Hz in some regions in the Caribbean and South America
and most of Europe, the Middle East, and the Far East
Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
• Before working inside the computer , unplug the computer to help prevent electric shock or system board dama ge. Certain system boar d components continue to receive power any time the computer is connected to AC power.
• To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer , and then from the network jack. When re connecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.
• To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.
(continued)
10 Safety Instructions
• To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
Safety Instructions
(continued)
• To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Be sure nothing rests on your computer’s cables and that the cables are not located where they can be stepped on or tripped over.
• Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.
• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
When Working Inside Your Computer
Before you open the computer cover, perform the following steps in the sequence indicated.
CAUTION: Do not attempt to service the computer yourself, except
as explained in your online Dell documentation or otherwise provided to you. Always follow installation and service instructions closely.
NOTICE: To help avoid possible damage to the system board, wait 5 seconds
after turning off the computer before removing a component from the system board or disconnecting a device from the computer.
1
Perform an or derly computer shutdown using the operating system menu.
2 Turn off your computer and any devices.
Safety Instructions 11
www.dell.com | support.dell.com
Safety Instructions
3 Ground yourself by touching an unpainted metal surface on the chassis,
(continued)
such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer.
While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any st at ic electricity that might harm internal components.
4 Disconnect your computer and devices, including the monitor, from their
electrical outlets. Also, disconnect any telephone or telecommunication lines from the computer.
Doing so reduces the potential for personal injury or shock.
5 Disconnect the power cable to your computer, and then press the power
button to ground the system board.
In addition, take note of these safety guidelines when appropriate:
• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.
CAUTION: There is a danger of a new battery exploding if it is
incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.
12 Safety Instructions
Safety Instructions
(continued)
Protecting Against Electrostatic Discharge
Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
• Do not remove components from their antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, discharge static electricity from your body.
• When transporting an electrostatic sensitive component, first place it in an antistatic container or packaging.
• Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.
The following notice may appear throughout this document to remind you of these precautions:
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety
instructions at the front of this guide.
Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time
may result in eye strain.
Safety Instructions 13
www.dell.com | support.dell.com
Safety Instructions
(continued)
Battery Disposal
Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see page 89.
Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.
14 Safety Instructions
SECTION 1

Setting Up

Connecting a Printer Transferring Information to a New Computer
(Windows XP Only)
Setting Up a Home and Office Network
(Windows XP Only)
Turning Off the Computer
1

Connecting a Printer

See the documentation that came with the printer for any recommended preparation procedures, such as:
• Removing the packaging
• Installing the toner or ink cartridge
• Loading paper
Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections.
www.dell.com | support.dell.com
Parallel Printer
Follow the instructions that came with the parallel printer to connect it to the computer. If no information is provided, then follow the instructions in this section.
1 Turn off the computer (see page 20).
NOTICE: Use only a standard IEEE parallel cable measuring 3 m (10 ft) or
less to connect the printer to the computer. Use of a nonstandard cable may prevent the printer from working.
Attach the parallel printer cable to the parallel connector on the
2
computer and tighten the two screws. Attach the cable to the parallel connector on the printer and snap the two clips into the two notches.
16 Setting Up
screws (2)
parallel connector on computer
parallel connector on printer
parallel printer cable
notches (2)
3 Turn on the printer and then turn on the computer. If the Add New
clips (2)
Hardware Wizard window appears, click Cancel.
4 Install the printer driver if necessary (see "Installing the Printer Driver"
on page 18).
USB Printer
Follow the instructions that came with the USB printer to connect it to the computer. If no information is provided, then follow the instructions in this section.
1 Install the printer driver if necessary (see the following section). 2 Attach the USB printer cable to the USB connector on the computer
and the printer. The USB connectors only fit one way.
HINT: You can connect
USB devices while the computer is turned on.
Setting Up 17
HINT: Y our computer has
four USB connectors on the back panel (see page 58).
www.dell.com | support.dell.com
USB connector on computer
USB printer cable
USB connector on printer
Installing the Printer Driver
Follow the instructions that came with the printer to install printer drivers. If no information was provided with the printer, then refer to the following instructions.
18 Setting Up
If you need to install a printer driver, insert the printer installation CD into the CD or DVD drive. Then follow the prompts on the screen using the instructions that came with the printer.
If your printer installation CD does not automatically run, click the Start button on the Microsoft
x:\setup.exe (where x is the letter of your CD or DVD drive [usually
®
Windows® desktop, click Run, and type
drive D]). Then click OK and follow the prompts on your screen. If your printer installation CD still does not run, check the documentation that came with your printer for instructions on how to start the printer installation CD.
If you connect an older printer and it doesn’t work after you install the driver, access the system setup program (see page 86) and ensure that the parallel port is set to operate in bidirectional mode.
To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If your computer runs Windows 2000, click the Start button, point to Settings, and then click Printers. If your printer is listed in the Printers window, the printer is ready to use.
Transferring Information to a New Computer (Windows XP Only)
Windows XP provides a Files and Settings Transfer Wizard to move data, such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another. First you collect the data from the source computer, and then you import the data to the new computer.
If the source computer uses another Windows operati ng syste m, the wi zard can be launched from the Windows XP operating s y stem CD or from a floppy disk created on the Windows XP computer. You may transfer the data to the new computer over a network or serial connection, or you may store it on a removable medium, such as a floppy disk, a Zip disk, or a writable CD.
1 On the computer running Windows XP, click the Start button, point
to All Programs—> Accessories—> System Tools, and then click Files and Settings Transfer Wizard.
2 On the welcome screen, click Next. 3 On the Which computer is this? screen, select New Computer, and
then click Next.
4 Follow the instructions on the screen.
HINT: The CD that you
need to place in your CD or DVD drive is titled
Operating System
.
Setting Up 19
Setting Up a Home and Office Network (Windows XP Only)
Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
HINT: Selecting the
connection method This
computer connects directly to the Internet
enables the integrated
www.dell.com | support.dell.com
firewall provided with Windows XP.
HINT: If you are having
difficulty turning off your computer, see "General Program Problems" on page 42.
Click the Start button, point to All Programs—>
1
Accessories—> Communications, and then click Network Setup Wizard.
2 On the welcome screen, click Next. 3 Click checklist for creating a network. 4 Complete the checklist and required preparations, and then return to
the Network Setup Wizard.
5 Follow the instructions on the screen.

Turning Off the Computer

NOTICE: To prevent data loss, you must turn off your computer through the
Start menu rather than by pressing the power button.
Windows XP
1 Save and close any open files and exit any open programs. 2 Click the Start button and then click Turn off Computer. 3 Click Turn off.
The computer automatically turns off after the shutdown process finishes.
20 Setting Up
4 Turn off your monitor and any other devices connected to power.
Windows 2000
1 Save and exit any programs and files you have open. 2 Click the Start button, and then click Shut Down. 3 Click the pull-down menu under What do you want the computer
to do?.
4 Click Shut down and then click OK.
The computer automatically turns off after the shutdown process finishes.
5 Turn off your monitor and any other devices connected to power.
Setting Up 21
www.dell.com | support.dell.com
22 Setting Up
SECTION 2

Solving Problems

Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows XP Reinstalling Windows 2000
®
Windows® Error Messages
2
www.dell.com | support.dell.com

Finding Solutions

Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions.
See page 26.
Get technical assistance from Dell. See page 92.
See page 27.
24 Solving Problems
See page 28.
See page 30.
See page 32.
See page 34.
See page 36.
See page 37.
See page 37.
See page 40.
See page 34.
See page 41.
See page 42.
See page 45.
See page 43.
See page 44.
Solving Problems 25

Accessing Help Files

www.dell.com | support.dell.com
TO ACCESS THE
Microsoft® Windows® XP
1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User ’s gu id es. 3 Click Tell Me How.
Windows 2000
Click the Start button, point to Programs, point to User’s Guides, and then click Tell Me How.
TO ACCESS HELP IN WINDOWS XP
1 Click the Start button, and then click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow
icon.
3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
TO ACCESS HELP IN WINDOWS 2000
1 Click the Start button, and then click Help. 2 Click the Search tab. 3 Type a word or phrase that describes your problem, and then click List Topics. 4 Click the topic that describes your problem, and then click Display. 5 Follow the instructions on the screen.
Tell Me How
HELP FILE
HINT: See the
How
help file for information on the standby mode.
26 Solving Problems
Tell Me

Power Problems

CHECK THE POWER LIGHT — When the power light is lit or blinking, the
computer has power. If the power light is blinking, the computer is in standby mode—press a key on the keyboard or move the mouse.
TEST THE ELE CTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
CHECK THE POWER CABLE CONNECTION — Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector.
CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET —
Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
SWAP THE COMPUTER AND MO NITOR POWER CABLES — Swap the computer and monitor power cables to determine if the power cable is defective.
CHECK FOR INTERFERENCE — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet.
CHECK THE POWER PROPERTIES — See the Tell Me How help file or search for the keyword standby in the Help and Support Center (Help in Windows 2000). To access help files, see page 26.

Start-Up Error Messages

OPERATING SYSTEM NOT FOUND — Call Dell for technical assistance (see
page 92).
INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
NON-SYSTEM DISK ERROR — There is a floppy disk in the floppy drive. Remove the floppy disk and restart the computer.
Solving Problems 27
HINT: See the
documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor.
www.dell.com | support.dell.com

Video and Monitor Problems

If the screen is blank
CHECK THE VIDEO CABLE CONNECTION — Check for bent pins (most
video cable connectors have missing pins, but not bent pins). Ensure that the video cable is connected as shown on the START HERE sheet for your computer.
PRESS THE MONITOR POWER BUTTON — Be sure that you firmly pressed the monitor power button.
CHECK THE POWER LIGHT — When the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.
TEST THE ELE CTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
SWAP THE COMPUTER AND MONITOR POWER CABLES — Swap the computer and monitor power cables to determine if the power cable is defective.
TEST THE VIDE O EXTEN SION CABLE (IF USED)—If you are using a video extension cable and removing the cable solves the problem, the cable is defective.
28 Solving Problems
TEST THE MONITOR — If another monitor is available, connect it to the
computer.
CHECK THE BACK PANEL LIGHTS — If all four lights below the serial connector are not green, call Dell for technical assistance (see page 92).
CHECK THE POWER PROPERTIES — See the Tell Me How help file or search for the keyword standby in the Help and Support Center (Help in Windows2000). To access help files, see page26.
If the screen is difficult to read
ADJUST THE CONTRAST AND BRIGHTNESS — See the documentation
that came with your monitor for instructions on adjusting the contrast and brightness.
MOVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 2 ft (60 cm) away from the monitor.
MOVE THE MONITOR AWAY FROM EX TERNAL POWER SOURCES —
Fans, fluor escent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference.
ROTAT E THE MONITOR TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor picture quality.
DEGAUSS (DEMAGNETIZE) THE MONITOR — See the documentation that came with your monitor.
RUN THE MONITOR SELF-TEST — See the documentation that came with your monitor.
RESTORE THE RECOMMENDED SETTINGS — Restore the original resolution and refresh ra te settings. See the Tell Me How help file for instructions. To access help files, see page 26.
CHECK FOR ADDITIONAL ADJUSTMENTS — See the documentation that came with your monitor for any additional adjustments that your monitor may require.
Solving Problems 29
www.dell.com | support.dell.com
ADJUST THE WINDOWS DISPL AY SETTINGS
Windows XP
1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings tab. 4 Try different settings for Screen resolution and Color quality.
Windows 2000
1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Display icon, and then click the Settings tab. 3 Try different settings for Colors and Screen area.
CHECK FOR INTERRUPT RE QUEST CONFLICTS — See page 47.

Sound and Speaker Problems

HINT: The volume
control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off.
No sound from speakers
CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers
are connected as shown on the setup diagram supplied with the speakers.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED
ON — See the setup diagram supplied with the speakers. If your speakers have
volume controls, adjust the volume, bass, or treble to eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double­click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —
Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.
30 Solving Problems
Loading...
+ 110 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use