Dell 2135CN, 2335DN, 5330dn User Manual

Open Manage Printer Manager – Release Notes

Package Release Numbering: 1.2

The following is the format for release/version numbers:

<ProductID>.<Major Version>.<Minor Release>.<Maintenance

Release>.<Build #>

When contacting Customer Support, please refer to the complete release number
for components , which is in the Help > About Box. The versions mentioned
below refer to component versions rather than the package.

Significant New Features in This Release

New or recent features in OMPM include the following:

• The following are newly supported models.

Dell 3130cn

Dell 2130cn

Dell 2135cn

Dell 2335dn

Dell 5330dn

• The following non-Dell printers are also supported in this version: HP1505,
HP2015, HP3035, HP3505, Lexmark642, Lexmark644, Lexmark646,
Lexmark770, Xerox8550, Samsung650.

• You can now filter displays to show groups.

• This OMPM version is upgradable from OMPM v1.1

• Email setup is improved (you can now send e-mail notices without editing a
text file with your e-mail information).

• You can now use wildcards in the Discovery IP ranges.

• Usage trend reports have been enhanced.

Platform

For a complete look at the new functionality, consult the User Guides. Highlights
of the new functionality in this release include the following:

• Topology improvements —Improved labeling with zoom, Improved con­trols, Display customization and dockable screens, Export Views

• Microsoft Vista® and Server 2008 support

• Graphical report enhancements.

• Improved Managers

• A UseridConstraint category is now in the application security policy. It has
one property: Minimum Userid Length. The default value is 0. (31453)

• E-mail notifications from events can now include subjects with variables
(SourceIP, Name, and so on). Consult the User Guide for specifics. (24746)

2

Open Manage Printer Manager – Release Notes

• This version supports migration from previous versions. Consult the Installa­tion Guide for details.

Known Issues

General

• Virus Warnings—Two files installed with this product—

md5sum.exe

a virus detection warning for these files during installation, take no action.

• Custom Debug—For more advanced users, any component under owareapps
can define a
tern:

owareapps\<component-dir>\server\conf\*log4j.xml

Consult these files for categories you want to change, and copy those
(altered) properties to the file you created in owareapps\installprops. The cat­egories altered in this file override any others.

• Limitation of Context-Sensitive Help—When you call a help screen, con­text-sensitive help typically appears for the entire screen, not vendor panels—
although some exceptions to this rule do exist. Workaround: Search the
index for the context-appropriate helpscreen. (44149 / 214)

• In some managers, the max row count limits any query to return the proper
number of items, but changing it may return an inaccurate number of rows.
(44454)

• “Too many open file” errors appear in logs. Workaround: On Redhat Linux
installations, modify
server/mediation server installations. Add the following to the file to lift the
file limits:

username hard nofile 90000

username soft nofile 90000

Replace
server was installed. (44236)

• Uninstalling on Windows XP, Service Pack 3 may produce a benign error:
“owprocmon.exe has encountered a problem and needs to close.” (43481)

• You can delete a filter already in use for a manager. If you do this, then the
next time you open that manager, it opens with its default filter. (43008)

• To see all available content, you may have to resize subpanels when looking
at Audit Trails in a web client. (41045)

• In some screens of the web client, you may have to resize the screen to see all
fields and labels. (42420)

• A “cannot open Internet site...” error appears while opening Web client.
Workaround: Such an error appears when you take the focus off the browser
while the browser displays the opened manager page. To avoid the error, do
not move focus. Alternatively, you can update your browser to Internet
Explorer is version 7.0.5730.13 or later. (42279)

• An error message about changing colors may appear when you install on a
machine with Windows Vista AERO Graphics (3D graphics) enabled. This
occurs because the operating system is scaling back to 2D graphics for the

—may trigger warnings with some anti-virus software. If you get

log4j.xml

username

file for each component matching the following pat-

/etc/security/limits.conf

with the name of the user under which the application

bash.exe

on the application

or

Open Manage Printer Manager – Release Notes

installer. You may also have to resize some installer screens to read the text.
This is a benign error that does not otherwise affect the application’s perfor­mance once it is installed. (42050)

• In the web client, some forms display a warning to the user about slow
scripts. Click Continue and the script will complete.

Work arounds to extend the script time-outs for the supported browsers:

For Internet Explorer, see http://support.microsoft.com/kb/175500 setting
the decimal value to, for instance, 10000000.

For Firefox, set the URL to

dom.max_script_run_time

about:config

, and set

to a larger number, like 20. (42096)

• When you shut down the application server using Server Manager, the fol­lowing error may appear: Could Not Stop the Oware Service Manager on Local
Computer. The application server will stop in 30-60 seconds. You must wait
until the Service Manager Stop Service progress bar completes before attempt­ing to restart the application. Even when the error appears, the application
server still shuts down. (41862)

• When you delete a device already scheduled for device discovery resync, an
Equipment Not Managed entry replaces it in the scheduler screen. (42133)

• When you manage a device by hostname, even though this application can
collect and manage other information from the device, the listed manage­ment interface IP address does not update on resync if DHCP or some other
process changes the IP addresses for the device. (42328)

• If you want to use the web client with a Linux server, you must use the pro­cess monitor to start the application server, or otherwise ensure Xvfb is run­ning prior to starting the appserver. For example, here are commands to start
Xvfb (run as root):

Linux:

/usr/bin/Xvfb :0 -dev vfb screen 0 1152x900x8 &

or

/usr/X11R6/bin/Xvfb :0 -screen 0 1152x900x8 &

(42469)

• To set the environment correctly for command line functions, after installa­tion, type oware (or . /etc/.dsienv in Linux—[dot][space]/etc/[dot]dsienv)
before running the specified command. Also: This application can run on any
Linux desktop environment (CDE, KDE, Gnome, and so on) but the installer
will only install shortcuts for CDE. (36442)

• For Linux, you must install no more than a single instance of MySQL—the
one installed with this Element Management System. Before you install,
remove any MySQL if it exists on your Linux machine.

3

Alarms and Events

• Events with no corresponding definition appear as alarms of indeterminate
severity. The only way to change behavior of an unkown event in this ver­sion would be to locate the missing MIB and load it into the system. This cre­ates the missing event definition(s) needed to specify explicit behaviors.