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Dell S2715H
User’s Guide
Model: S2715H
Regulatory model: S2715Ht
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NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2014 – 07 Rev. A00
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Contents
1 About Your Monitor ................................ 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . 8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . 20
2 Setting Up the Monitor ............................ 21
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Cable Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3 Operating the Monitor ............................. 27
Turning on the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . 29
Using Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Contents | 3
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4 Troubleshooting .................................. 43
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . . 47
Speakers Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5 Appendix .........................................48
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . 48
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4 | Contents
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About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Cable cover
Power cable (varies by country)
About Your Monitor | 5
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Power adapter
USB cable
HDMI cable
•Drivers and documentation media
•Quick Setup Guide
•Safety and Regulatory Information
6 | About Your Monitor
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Product Features
The Dell S2715H flat panel monitor has an active matrix, thin-film transistor (TFT), liquid
crystal display (LCD), and light emitting diode (LED) backlight. The monitor features
include:
• 68.58cm (27-inch) viewable area display (measured diagonally).
1920x1080 resolution with full-screen support for lower resolutions.
• Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
• Mega dynamic contrast ratio (8,000,000:1).
• Tilt capability.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
• Extensive digital connectivity with HDMI (MHL) helps future-proof your monitor.
• Removable stand and video electronics standards association (VESA) 100mm
mounting holes for flexible mounting solutions.
• Plug and play capable.
• Color gamut of 72% (CIE1931).
• On-screen display (OSD) adjustments for easy setup and screen optimization.
• Software and documentation media includes an information file (INF), Image-color
matching file (ICM), and product documentation.
• Dell display manager software (available on the disc shipped with the monitor).
• Energy saver feature for energy star compliance.
• Security-lock slot.
• Stand lock.
• Capability of switching from wide aspect to standard aspect ratio while maintaining
image quality.
• EPEAT Gold rating.
• BFR/PVC- reduced.
• TCO-certified displays.
• Arsenic-free glass and mercury-free for the panel only.
• 0.5 W standby power when in the sleep mode.
• Energy gauge shows the energy level being consumed by the monitor in real time.
About Your Monitor | 7
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Identifying Parts and Controls
Front view
1
Label Description
1 Headphone port
WARNING:Excessive sound pressure from earphones or headphones can
cause hearing damage or loss.
2 Function buttons (For more information, see Operating the Monitor)
3 Power on/off button (with LED indicator)
2 3
Back View
1
2
3
4
5
Label Description Use
1 VESA mounting holes
2 Regulatory label Lists the regulatory approvals.
3 Stand-release button Release stand from monitor.
4 Security-lock slot Secures monitor with security lock
5 Barcode, serial number, and
6 Cable-management slot Use to organize cables by placing them
(100mmx100mm - behind
attached VESA cover)
Service Tag label
Wall mount monitor using
VESA-compatible wall mount kit
(100mmx100mm).
(sold separately).
Refer to this label if you need to contact
Dell for technical support.
through the slot.
6
8 | About Your Monitor
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Bottom View
1
2 3 4
5 6
7
Label Description Use
1 Stand lock Lock the stand to the monitor using a M3 x 10 mm
2 Power-adapter port Connect the power adapter.
3 HDMI (MHL) port Connect your computer with HDMI cable or MHL
4 VGA port Connect your computer with VGA cable (optional).
5 Audio-in port Connect to your computer audio output (optional).
6 USB upstream port Connect the USB cable to your computer and the
7 USB downstream ports (2) Connect USB devices.
screw (screw not included).
devices with MHL cable (optional).
monitor to enable the USB ports on the monitor.
NOTE: You must connect the USB upstream cable
to the monitor and your computer to be able to use
these ports.
About Your Monitor | 9
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Monitor Specifications
Flat Panel Specifications
Screen type Active matrix - TFT LCD
Panel type In-plane switching (IPS)
Viewable image:
Diagonal 68.58 cm (27 inches)
Active Area:
Horizontal 597.89 mm (23.54 inches)
Vertical 336.31 mm (13.24 inches)
Area 201076.39 mm2 (311.67inch2)
Pixel pitch 0.3114 mm x 0.3114 mm
Viewing angle:
Vertical 178° (typical)
Horizontal 178° (typical)
Luminance output 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
8,000,000 to 1 (mega dynamic contrast on)
Faceplate coating Glare with hard coating (3H)
Backlight LED edgelight system
Response time 6 ms (typical) with Overdrive
Color depth 16.77 million colors
Color gamut CIE 1931*(72%)
*Color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test standards.
Resolution Specifications
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 56 Hz to 75 Hz (automatic)
Maximum preset resolution 1920x1080 at 60 Hz
Video display capabilities
(VGA & HDMI playback)
10 | About Your Monitor
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
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Preset Display Modes
(kHz)
Vertical)
Horizontal
Display Mode
VESA, 720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920x1080 67.5 60.0 148.5 +/+
Frequency
Vertical
Frequency (Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
About Your Monitor | 11
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MHL Source Display Modes
Display Mode Frequency (Hz)
640 x 480p 60
720 x 480p 60
720 x 576p 50
1280 x 720p 60
1280 x 720p 50
1920x1080i 60
1920x1080i 50
1920x1080p 30
1920x1080p 60
1920x1080p 50
720 (1440) x 480i 60
720 (1440) x 576i 50
Electrical Specifications
Video input signals •Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm
input impedance
•HDMI 1.4 (MHL 2.0), 600mV for each dierential line, 100
ohm input impedance per dierential pair
Synchronization input
signals
AC/DC adapter*:
Input voltage/
frequency/current
Output voltage/current Output: 19.5 VDC / 3.34 A
Inrush current 115 V / 230 V: 150 A (Max.)**
Separate horizontal and vertical synchronization,
polarity-free TTL level, SOG (Composite SYNC on green)
100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.7 A (maximum)
*Qualified compatible AC/DC adapters.
**The AC source must be using Chroma 6330 3KV source or other same level AC
source.
CAUTION: To avoid damage to the monitor, use only the adapter designed for
this particular Dell monitor.
12 | About Your Monitor
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Brand Manufacturer Model Polarity
Dell Delta DA65NM111-00
Dell Chicony HA65NS5-00
Speaker Specifications
Speaker rated power 2 x (3 W + 6 W)
Frequency response 100 Hz - 20 kHz
Impedance 8 ohm
Physical Characteristics
Connector type •15-pin D-subminiature (blue connector)
•HDMI (MHL)
•Audio-in
•Headphone-out
Signal cable type •Digital: detachable, HDMI, 19 pins
•Digital: detachable, MHL, 19 pins
•Analog: detachable, VGA, 15 pins
Dimensions (with stand):
Height 445 mm (17.52 inches)
Width 611.20 mm (24.06 inches)
Depth 196 mm (7.72 inches)
Dimensions (without stand):
Height 361.50 mm (14.23 inches)
Width 611.20 mm (24.06 inches)
Depth 46.10 mm (1.81 inches)
Stand dimensions:
Height 339.20 mm (13.35 inches)
Width 220 mm (8.66 inches)
Depth 196 mm (7.72 inches)
Weight:
With packaging 8.75 kg (19.29 lb)
With stand assembly and cables 6.70 kg (14.77 lb)
Without stand assembly
(for wall mount or VESA mount
considerations - no cables)
Stand assembly 1.30 kg (2.87 lb)
Front frame gloss 13% (maximum)
4.86 kg (10.71 lb)
About Your Monitor | 13
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Environmental Characteristics
Temperature:
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity:
Operating
Non-operating 5% to 90% (non-condensing)
Altitude:
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation
10% to 80% (non-condensing)
•187.55 BTU/hour (maximum)
•68.20 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA
Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.5 W
Horizontal
Sync
Active Active Active White 55 W (maximum)**
Inactive Inactive Off White
Vertical
Sync
Video Power Indicator Power Consumption
20 W (typical)
Less than 0.5 W
(blinking slowly)
14 | About Your Monitor
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The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:
or
*Zero power consumption in OFF mode can only be achieved by disconnecting the
power adapter from the monitor.
**Maximum power consumption with maximum luminance.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -compliant.
About Your Monitor | 15
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Pin Assignments
VGA port
Pin number 15-pin side of theconnected signal cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 Computer 5 V / 3.3 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
16 | About Your Monitor
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HDMI port
Pin number 19-pin side of theconnected signal cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT
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MHL port
Pin number 19-pin side of theconnected signal cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 GND
6 TMDS DATA 1-
7 MHL+
8 TMDS DATA 0 SHIELD
9 MHL-
10 TMDS CLOCK+
11 GND
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 GND
18 VBUS (+5 V, 900 mA maximum)
19 CBUS
18 | About Your Monitor
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Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
Your computer has the following USB ports:
•upstream
•downstream
NOTE: The USB ports on this monitor are USB 2.0 compliant.
Transfer speed Data Rate Power Consumption
Hi-Speed 480 Mbps 2.5 W each port (maximum)
Full speed 12 Mbps 2.5 W each port (maximum)
USB Upstream port USB Downstream port
1 2
1 2 3 4
3 4
Pin
Number
1 DMU
2 VCC
3 DPU
4 GND
NOTE: The monitor’s USB ports work only when the monitor is on or in the
power save mode. If you turn o the monitor and then turn it on, the attached
peripherals may take a few seconds to resume normal functionality.
Signal
name
Pin
Number
1 VCC
2 DMD
3 DPD
4 GND
Signal
name
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Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: http://www.dell.com/support/monitors.
20 | About Your Monitor
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Setting Up the Monitor
Attaching the Stand
NOTE: The stand riser and stand base are detached when the monitor is shipped
from the factory.
NOTE: The procedure below is applicable for the default stand. If you purchased
any other stand, see the documentation shipped with the stand to set it up.
CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the
display panel.
Connect the stand riser to stand base.
1 Attach the stand riser to the stand base.
2 Tighten the thumbscrew below the stand base.
Attach the stand assembly to the monitor.
1 Remove the cover and place the monitor on it.
2 Insert the two tabs on the upper part of the stand in the slots on the back of
the monitor.
3 Press the stand down till it snaps into place.
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Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
To connect your monitor to the computer:
1 Turn o your computer and disconnect the power cable.
2 Connect the VGA/HDMI/Audio/USB cable from your monitor to
thecomputer.
Connecting the VGA cable (optional)
Connecting the HDMI cable
Connecting the audio cable (optional)
22 | Setting Up the Monitor
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Connecting the USB cable
Using the Mobile-High Definition Link (MHL)
NOTE: This monitor is MHL certified.
NOTE: To use the MHL function, use only MHL certified cable and source devices
that support MHL output.
NOTE: Some MHL source devices may take more than a few seconds or longer to
output an image, depending on MHL source devices.
NOTE: When the connected MHL source device enters standby mode, the monitor
displays a black screen or the message below, depending on MHL source device’s
output.
To enable MHL connection, please perform the below steps:
1 Plug the power adapter to your monitor and to a power outlet.
2 Connect the (micro) USB port on your MHL source device to HDMI (MHL) port
on the monitor with a MHL certified cable (see Bottom View for details).
3 Turn on the monitor and the MHL source device.
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4 Select input source on monitor to HDMI (MHL) by using OSD menu (see Using
the On-Screen Display (OSD) Menu for details).
5 If the monitor does not display an image, see Mobile High-Definition Link
(MHL) Specific Problems.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (see Connecting
Your Monitor for cable attachment) organize all cables as shown above.
Attaching the Cable Cover
NOTE: The cable cover is detached when the monitor is shipped from the factory.
1 Insert the two tabs on the bottom part of the cable cover in the slots on the
back of the monitor.
2 Press the cable cover till it snaps into place.
24 | Setting Up the Monitor
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Removing the Monitor Stand
CAUTION: To prevent scratches on the LCD screen while removing the
stand,make sure that the monitor is placed on a soft, clean surface.
NOTE: The procedure below is applicable for the default stand. If you
purchased any other stand, see the documentation shipped with the stand to
set it up.
To remove the stand:
1 Place the monitor on a soft cloth or cushion.
2 Press and hold the stand-release button.
3 Lift the stand up and away from the monitor.
Removing the Cable Cover
1 Press the tab on the cable cover.
2 Remove the two tabs on the bottom part of the cable cover from the slots on the
back of the monitor.
Setting Up the Monitor | 25
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Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1 Place the monitor on a soft cloth or cushion on a stable, flat table.
2 Remove the stand.
3 Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4 Attach the mounting bracket from the wall mounting kit to the monitor.
5 Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load
bearing capacity of 7.25 kg (16.11 lb).
26 | Setting Up the Monitor
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Operating the Monitor
Turning on the Monitor
Press the button to turn on the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.
21 3 4
The following table describes the front panel buttons:
Front-Panel Button Description
1
Shortcut key:
Preset Modes
Use this button to choose from a list of preset
colormodes.
Operating the Monitor | 27
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Front-Panel Button Description
2
Shortcut key:
Volume
3
Menu
4
Exit
Use this button to directly access the volume level
bar.
Use this menu button to launch the on-screen
display (OSD) and select the OSD menu.
See Accessing the Menu System.
Use this button to go back to the main menu or exit
the OSD main menu.
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
1 2
Front Panel Button Description
1
Up Down
2
OK
3
Back
Use the Up (increase) and Down (decrease) keys to adjust
items in the OSD menu.
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
3
28 | Operating the Monitor
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Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved if
youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu
todisappear.
1 Press the button to launch the OSD menu and display the main menu.
Main menu for VGA input
Main menu for HDMI (MHL) input
or
Operating the Monitor | 29
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2 Press the and buttons to move between options. As you move from one
icon to another, the option name is highlighted.
3 Press the or button once to activate the highlighted option.
4 Press the and buttons to select the desired parameter.
5 Press to enter the slide bar and then use the or button, according to the
indicators on the menu, to make your changes.
6 Press the button once to return to the main menu to select another option or
press the button two or three times to exit from the OSD menu.
Icon
Menu and
Submenus
Brightness/
Contrast
Brightness Brightness adjusts the luminance of the backlight
Contrast Adjust the Brightness first, and then adjust Contrast only if
Use this menu to activate Brightness/Contrast adjustment.
(minimum 0; maximum 100).
Press the button to increase brightness.
Press the button to decrease brightness.
NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.
further adjustment is necessary.
Press the button to increase contrast and press the
button to decrease contrast (between 0 and 100).
Contrast adjusts the difference between darkness and
lightness on the monitor.
Description
30 | Operating the Monitor
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Icon
Menu and
Submenus
Auto Adjust Even though your computer recognizes your monitor on
startup, the Auto Adjustment function optimizes the display
settings for use with your particular setup.
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse)
and Phase (Fine) controls under Display menu.
NOTE: In most cases, Auto Adjust produces the best image for
your configuration.
NOTE: Auto Adjust feature option is only available when your
monitor is connected using the VGA cable.
Input Source Use the Input Source menu to select between different video
inputs that are be connected to your monitor.
Description
Auto Select
VGA Select the VGA input when you are using the analog (VGA)
HDMI (MHL) Select the HDMI (MHL) input when you are using the HDMI
Use to select Auto Select, the monitor scans for available
input sources.
connector.
Use to select the VGA input source.
connector.
Use to select the HDMI (MHL) input source.
Operating the Monitor | 31
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Icon
Menu and
Submenus
Color Use the Color menu to adjust the color setting mode.
Description
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a
computer (or DVD player) using the HDMI cable; or MHL
devices using the MHL cable.
YPbPr: Select this option if your monitor is connected to a
DVD player by YPbPr using HDMI cable; or MHL devices by
YPbPr using the MHL cable.
Or if the DVD (or MHL devices) color output setting is not RGB.
32 | Operating the Monitor
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Icon
Menu and
Submenus
Preset Mode When you select Preset Modes, you can choose Standard,
Multimedia, Movie, Game, Paper, Warm, Cool, or Custom
Color from the list.
•Standard: Default color settings. This is the default preset
mode.
•Multimedia: Ideal for multimedia applications.
•Movie: Ideal for movies.
•Game: Ideal for most gaming applications.
•Paper: Loads brightness and sharpness settings ideal for
viewing text. Blend the text background to simulate paper
media without aecting color images. Applies to RGB input
format only.
•Warm: Increases the color temperature. The screen appears
warmer with a red/yellow tint.
•Cool: Decreases the color temperature. The screen appears
cooler with a blue tint.
•Custom Color: Allows you to manually adjust the color
settings.
Press the and buttons to adjust the Red, Green, and
Blue values and create your own preset color mode.
Description
Reset Color
Settings
Resets your monitor’s color settings to the factory defaults.
Operating the Monitor | 33
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Icon
Menu and
Submenus
Display Use the Display menu to adjust image.
Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
Horizontal
Position
Vertical
Position
Sharpness Makes the image look sharper or softer.
Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust
Use or to adjust the image left or right.
Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Use or to adjust the image up or down.
Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
NOTE: Horizontal Position and Vertical Position adjustments
are only available for “VGA” input.
Use or to adjust the sharpness from ‘0’ to ‘100’.
your monitor to your preference.
Use the or buttons to adjust for best imagequality.
Description
Phase If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and then
use Phase (fine) again.
NOTE: Pixel Clock and Phase Adjustments are only available
when your monitor is connected using the VGA cable.
Dynamic
Contrast
Response
Time
Allows you to increase the level of contrast to provide sharper
and more detailed image quality.
Push the button to select the Dynamic Contrast “On”
or “Off”.
NOTE: Dynamic Contrast provides higher contrast if you
select Game or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.
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Icon
Menu and
Submenus
Reset Display
Settings
Audio
Volume Allows you to set the volume level of audio source.
Audio Source Allows you to set the audio source to PC Audio or HDMI
Reset Audio
Settings
Energy
Restores the display settings to factory defaults.
Use or to adjust the volume level from ‘0’ to ‘100’.
(MHL).
NOTE: Audio Source option is only available when you are
using the HDMI (MHL) connector.
Select this option to restore default audio settings.
Description
Power
Button LED
Reset Energy
Settings
Allows you to set the state of the power light to save energy.
Select this option to restore default Energy settings.
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Icon
Menu and
Submenus
Menu Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.
Language Set the OSD display to one of eight languages.
(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by using
and (min. 0 / max. 100).
Timer OSD Hold Time: Sets the length of time the OSD remains
active after you press a button.
Use the and buttons to adjust the slider in 1-second
increments, from 5 to 60 seconds.
Lock Controls user access to adjustments. When Lock is selected,
no user adjustments are allowed. All buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD menu) or hard
lock (Press and hold the button above power button for 10
sec)
Unlock function – Only hard unlock (Press and hold the
button above power button for 10 sec)
Reset Menu
Settings
Restore the menu settings to factory defaults.
Description
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Icon
Menu and
Submenus
Description
Personalize Select from Preset Modes, Brightness/Contrast, Auto Adjust,
Input Source, Aspect Ratio, or Volume and set as shortcut
key.
Reset
Personalization
Restores shortcut keys to factory defaults.
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Icon
Menu and
Submenus
Other
Select this option to adjust the OSD settings, suchas the
DDC/CI, LCD conditioning, and so on.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows
you to adjust the monitor settings using software on your
computer.
Select Disable to turn off this feature.
Enable this feature for best user experience and optimum
performance of your monitor.
Description
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Icon
Menu and
Submenus
LCD
Conditioning
Description
Helps reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some
time to run. Select Enable to start the process.
Reset Other
Settings
Factory Reset Restores all OSD settings to the factory defaults.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
Restores other settings, such as DDC/CI, to factorydefaults.
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
manual brightness adjustment is disabled.
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Page 40
When the monitor does not support a particular resolution mode, you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, one of the following messages will
appear depending on the selected input:
40 | Operating the Monitor
Page 41
VGA/HDMI (MHL) input
or
If either VGA or HDMI (MHL) input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
See Troubleshooting for more information.
or
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Using Tilt
NOTE: This is applicable for a monitor with a stand. If you purchased any other
stand, refer to the respective stand setup guide for set up instructions.
Tilt
With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
42 | Operating the Monitor
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Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1 Turn o both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.
or
4 This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5 Turn o your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
Troubleshooting | 43
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If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
21 3 4
To run the built-in diagnostics:
1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 4 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
44 | Troubleshooting
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Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor Focus Picture is fuzzy,
Shaky/Jittery
Video
Missing Pixels LCD screen has
Stuck-on Pixels LCD screen has
Brightness
Problems
What You
Experience
No picture •Ensure that the video cable connecting the monitor and
No picture or no
brightness
blurry, or ghosting
Wavy picture or
fine movement
spots
bright spots
Picture too dim
or too bright
Possible Solutions
the computer is properly connected and secure.
•Verify that the power outlet is functioning properly
using any other electrical equipment.
•Ensure that the power button is depressed fully.
•Ensure that the correct input source is selected in the
Input Source menu.
•Increase brightness & contrast controls via OSD.
•Perform monitor self-test feature check.
•Check for bent or broken pins in the video cable
connector.
•Run the built-in diagnostics.
•Ensure that the correct input source is selected in the
Input Source menu.
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to factory settings.
•Change the video resolution to the correct aspect ratio.
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Reset the monitor to factory settings.
•Check environmental factors.
•Relocate the monitor and test in another room.
•Cyclepoweron-off.
•Pixelthatispermanentlyoffisanaturaldefectthatcan
occur in LCD technology.
•FormoreinformationonDellMonitorQualityandPixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
•CyclepowerOn-Off.
•Pixelthatispermanentlyoffisanaturaldefectthatcan
occur in LCD technology.
•FormoreinformationonDellMonitorQualityandPixel
Policy, see Dell Support site at: http://www.dell.
com/support/monitors.
•Reset the monitor to factory settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls via OSD.
Troubleshooting | 45
Page 46
Common
Symptoms
Geometric
Distortion
Horizontal/
Vertical Lines
Synchronization
Problems
Safety Related
Issues
Intermittent
Problems
Missing Color Picture missing
Wrong Color Picture color not
Image retention
from a static
image left on the
monitor for a long
period of time
What You
Experience
Screen not
centered correctly
Screen has one or
more lines
Screen is
scrambled or
appears torn
Visible signs of
smoke or sparks
Monitor
malfunctions on
& off
color
good
Faint shadow from
the static image
displayed appears
on the screen
Possible Solutions
•Reset the monitor to factory settings.
•Auto Adjust via OSD.
•Adjust horizontal & vertical controls via OSD.
NOTE: When using HDMI input, the positioning
adjustments are not available.
•Reset the monitor to factory settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor self-test feature check and determine
if these lines are also in self-test mode.
•Check for bent or broken pins in the video cable
connector.
•Run the built-in diagnostics.
NOTE: When using HDMI input, the Pixel Clock and
Phase adjustments are not available.
•Reset the monitor to factory settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor self-test feature check to determine if
the scrambled screen appears in self-test mode.
•Check for bent or broken pins in the video cable
connector.
•Restart the computer in safe mode.
•Do not perform any troubleshooting steps.
•Contact Dell immediately.
•Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
•Resetthemonitortofactorysettings.
•Perform monitor self-test feature check to determine if
the intermittent problem occurs in self-test mode.
•Perform monitor self-test.
•Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
•Check for bent or broken pins in the video cable
connector.
•Change the settings of the Preset Modes in the Color
menu OSD depending on the application.
•Adjust R/G/B value under Custom. Color in Color menu
OSD.
•Change the Input Color Format to PC RGB or YPbPr in
the Color menu OSD.
•Run the built-in diagnostics.
•Use the Power Management feature to turn o
the monitor at all times when not in use (for more
information, see Power Management Modes).
•Alternatively, use a dynamically changing screensaver.
46 | Troubleshooting
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Product Specific Problems
Specific
Symptoms
Screen image is
too small
Cannot adjust the
monitor with the
buttons on the
front panel
No Input Signal
when user
controls are
pressed
The picture
does not fill the
entire screen
What You
Experience
Image is centered
on screen, but
does not fill entire
viewing area
OSD does not
appear on the
screen
No picture, the
LED light is white
The picture
cannot fill the
height or width
Possible Solutions
•Check the Aspect Ratio setting in the Display menu
OSD.
•Reset the monitor to factory settings.
•Turn o the monitor, unplug the monitor power cable,
plug it back, and then turn on the monitor.
•Check whether the OSD menu is locked. If yes, press
and hold the button beside the power button for 10
seconds to unlock (for more information, see Lock).
•Check the signal source. Ensure the computer is not
in the power saving mode by moving the mouse or
pressing any key on the keyboard.
•Check whether the signal cable is plugged in properly.
Re-plug the signal cable if necessary.
•Reset the computer or video player.
•Due to dierent video formats (aspect ratio) of DVDs,
the monitor may display in full screen.
•Run the built-in diagnostics.
of the screen
Mobile High-Definition Link (MHL) Specific Problems
Specific
Symptoms
MHL interface is
not working
What You
Experience
Cannot see MHL
device image
shown on the
monitor
Possible Solutions
•Ensure your MHL cable and MHL device are MHL
certified.
•Check your MHL device is turned on.
•Check your MHL device is not in standby mode.
•Check physical MHL cable connection is corresponding
to input source selected on OSD Menu: HDMI (MHL).
•Wait for 30 seconds after connecting MHL cable as
some MHL devices require longer recovery time.
Speakers Specific Problems
Specific
Symptoms
No sound coming
from the speakers
What You
Experience
Cannot hear any
sound
•Turn o the monitor, disconnect the monitor power
cord, reconnect it, and then turn on the monitor.
•Check the audio cable connection is connected
correctly to the computer audio line out port.
•Unplug the headphone jack from the headphone port.
•Reset the monitor to factory settings.
Possible Solutions
Troubleshooting | 47
Page 48
Appendix
Safety Instructions
For displays with glossy bezels the user should consider the placement of the display as
the bezel may cause disturbing reflections from surrounding light and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
To get online Monitor support content:
See www.dell.com/support/monitors.
To contact Dell for sales, technical support, or customer service issues:
1 Go to www.dell.com/support.
2 Verify your country or region in the Choose A Country/Region drop-down menu
at the top-left corner of the page.
3 Click Contact Us next to the country dropdown.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
48 | Appendix
Page 49
Setting Up Your Monitor
Setting Display Resolution to 1920x1080 (maximum)
For best performance, set the display resolution to 1920 x 1080 pixels by performing the
following steps:
1 For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4 Click OK.
If you do not see the recommended resolution as an option, you may need to update
your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the given steps.
Dell computer
1 Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the resolution to
1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
Non-Dell computer
1 For Windows 8 and Windows 8.1 only, select the desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com or http://www.NVIDIA.com).
7 After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that
supports the video resolution.
Appendix | 49
Page 50
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
For best practices, follow these instructions in the list below while unpacking, cleaning,
or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-static
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.
• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and
show white scuff marks more than a lighter- colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
50 | Appendix
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