Dell 2100-180 User Manual
Dell
®
®
PowerEdge
PowerEdge
®
®
2100/180 and 2100/200 Syst emsDell
2100/180 and 2100/200 Syst ems
SERVICE MANUAL
®
Model MMM
Dell® PowerEdge® 2100/180 and 2100/200 Systems
SERVICE MANUAL
®
Information in this document is sub jec t to change without notice.
1996 Dell Computer Corporation. A ll ri ghts reserve d .
Reproduction in any man ne r w ha tsoe ve r w ithout the written permission of Dell Com put er Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are registered trademarks of Dell Computer Corporation; MS-DOS and
Microsoft are registered trademarks of Microsoft Corporation; IBM is a registered trademark of Inte rnational Business Machines Corporation;
Intel, LANDesk, and Pentium are registered trademarks of Intel Corporatio n .
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Computer Corporat ion disclaims any proprietary inter est in tr ade marks and trade names other than its own .
September 1996 P/N 82502
Index
B
battery, removal
beep codes
bezel, removal
boot routine, observing when
troubleshooting
bracket, hard-disk drive, removal
, 4-18
, 3-1
, 4-4
, 2-3
, 4-10
C
cables, DC power
CD-ROM drive
access indicator location
location
removal
, 1-4, 4-7
, 4-8
computer
back/left side internal view
cover removal
front/right side internal view
orientation
technical specifications
configuration guidelines, SCSI drives
, 1-12
, 1-3
, 1-5
, 4-3
, 1-4
, 1-3
, 1-19
, 1-7
D
DC power distribution diagram
DIMMs
ECC
, 1-6
installation
removal
, 4-15
, 4-15
socket population rules
diskette drive
access indicator location
location
removal
, 1-4, 4-7
, 4-8
diskette-based diagnostics
DREQ line assignments, list of
drives
boot device
, 1-8
externally-accessible drive bays
location of
, 4-7
SCSI configuration guidelines
SCSI ID numbers
, 1-8
SCSI termination jumper examples
SCSI termination jumpers
, 1-13
, 1-6
, 1-3
, 2-6
, 1-18
, 1-8
E
, 1-3
, 1-7
, 1-9
connectors, locations
, 1-14, 4-14
control panel assembly
location
removal
, 1-4
, 4-6
ECC
, 1-6
EISA expansion cards
, 1-6
error messages, system, list of
expansion subsystem
, 1-6
, 3-3
Index 1
expansion-card slots
expansion-cards, removal
external visual inspection
, 1-6
, 4-11
, 2-2
externally-accessible drives, removal
, 4-8
J
jumpers
list of
, 1-16
location on system board
, 1-15
F
front bezel
features
insert removal
removal
, 1-3
, 4-5
, 4-4
H
hard-disk SCSI drives
bracket removal
location
, 4-7
, 4-10
hard-disk drives, SCSI
configurations
, 1-7
hard-disk-drive access indicator
help, getting
, 2-6
I
ID numbers, SCSI devices
indicators
, 1-3
, 1-8
, 1-3
M
memory, system
messages, error
microprocessor removal
, 1-6
, 3-3
, 4-16
P
PCI expansion cards
Plug and Play ISA expansion cards
POST beep codes
power button
, 1-3
power indicator
power supply
cables
connectors
, 1-10
, 1-12
, 1-10
DC voltage ranges
illustrated
, 1-12
power distribution diagram
removal
, 4-12
precautionary measures
, 1-6
, 3-1
, 1-3
, 1-10
, 1-13
, 4-2
, 1-6
initial procedures
initialization, system error messages
, 2-1
, 3-3
R
insert removal, front bezel
integrated
SCSI controller
, 1-7
server management
video controller
, 1-7
interrupt assignments, list of
2 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual
, 4-5
reset button
resource conflicts, eliminating
, 1-6
, 1-17
, 1-3
, 2-5
S
T
SCSI controller, integrated
SCSI devices, ID numbers
, 1-7
, 1-8
SCSI hard-disk drives. See also drives
specifications, technical
subsystems, advanced expansion
system battery removal
, 1-19
, 1-6
, 4-18
system board
component locations
illustrated
removal
, 1-14
, 4-19
system cooling fan, removal
system error messages, list of
system power supply
, 4-14
, 4-13
, 3-3
, 1-10
System Setup program
advanced menu
boot options submenu
exit menu
key functions, list of
main menu
menus
, A-1
screen color combinations
screen conventions
security menu
starting
, A-1
, A-6
, A-5
, A-10
, A-2
, A-3
, A-3
, A-1
, A-8
technical specifications
, 1-19
termination jumpers
SCSI drives
, 1-8
troubleshooting
boot routine, observing
, 2-3
external visual inspection
initial procedures
initial user contact
, 2-1
, 2-1
internal visual inspection
U
user contact, initial
, 2-1
V
video controller, integrated
visual inspection
external
internal
, 2-2
, 2-4
, 2-2
, 2-4
, 1-7
system unit. See computer
Index 3
Figures
Figure 1-1. Computer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-2. Front-Bezel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-3. Front/Right Side Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Figure 1-4. Back/Left Side Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Figure 1-5. SCSI Termination Jumper Examples. . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-6. DC Power Connector P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Figure 1-7. DC Power Connectors P2, P3, P4, P5, and P6. . . . . . . . . . . . . . 1-11
Figure 1-8. DC Power Connectors P7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Figure 1-9. DC Power Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Figure 1-10. DC Power Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Figure 1-11. System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Figure 1-12. System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Figure 4-1. Computer Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-2. Front Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-3. Front-Bezel Insert Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-4. Control-Panel Assembly Removal. . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-5. Drive Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-6. Externally Accessible Drives Removal . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-7. Drive-Mounting Rails and Extensions Removal . . . . . . . . . . . . . 4-9
Figure 4-8. Hard-Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Figure 4-9. Expansion Card Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Figure 4-10. Power Supply Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-11. System Cooling-Fan Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Figure 4-12. System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-13. DIMM Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-14. DIMM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-15. Microprocessor Securing Clip Removal . . . . . . . . . . . . . . . . . . 4-16
Figure 4-16. Microprocessor/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-17. System Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-18. System Board Assembly Removal. . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-19. System Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure A-1. Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
DELL CONFIDENTIAL Preliminary 4/19/00
xi
Figure A-2. Boot Options Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Figure A-3. Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Figure A-4. Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Figure A-5. Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
xii
DELL CONFIDENTIAL Preliminary 4/19/00
Tables
Table 1-1. DC Voltage Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Table 1-2. Jumper Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Table 1-3. Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Table 1-4. DREQ Line Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Table 1-5. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Table 3-1. POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table 3-2. System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Table A-1. Main Menu Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Table A-2. Boot Options Submenu Categories . . . . . . . . . . . . . . . . . . . . . . . A-5
Table A-3. Advanced Menu Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Table A-4. Security Menu Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Table A-5. Exit Menu Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
DELL CONFIDENTIAL Preliminary 4/19/00
xiii
xiv
DELL CONFIDENTIAL Preliminary 4/19/00
Contents
Chapter 1
System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Advanced Expansion Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Integrated Server Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Video Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Integrated SCSI Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
SCSI Hard-Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
SCSI Configuration Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
SCSI ID Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Device Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
System Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
System Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Pin Assignments for the DC Power Connectors. . . . . . . . . . . . . . . . . . 1-10
DC Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
System Board Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Interrupt Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
DMA Channel Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
v
Chapter 2
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Initial User Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
External Visual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Observing the Boot Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Internal Visual Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Eliminating Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Running the Diskette-Based Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Chapter 3
Beep Codes and Error Messages. . . . . . . . . . . . . . . . . . . . 3-1
POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Chapter 4
Removing and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 4-1
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Precautionary Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Front-Bezel Inserts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Control Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Externally Accessible Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Hard-Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
System Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
System Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
System Board Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Microprocessor/Heat Sink Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
System Board Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
vi
Appendix A
System Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
System Setup Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Screen Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Key Function Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Screen Color Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Boot Options Submenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Security Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Index
Figures
Figure 1-1. Computer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-2. Front-Bezel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-3. Front/Right Side Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Figure 1-4. Back/Left Side Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Figure 1-5. SCSI Termination Jumper Examples. . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-6. DC Power Connector P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Figure 1-7. DC Power Connectors P2, P3, P4, P5, and P6. . . . . . . . . . . . . . 1-11
Figure 1-8. DC Power Connectors P7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Figure 1-9. DC Power Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Figure 1-10. DC Power Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Figure 1-11. System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Figure 1-12. System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Figure 4-1. Computer Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-2. Front Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-3. Front-Bezel Insert Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-4. Control-Panel Assembly Removal. . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-5. Drive Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-6. Externally Accessible Drives Removal . . . . . . . . . . . . . . . . . . . . 4-8
vii
Figure 4-7. Drive-Mounting Rails and Extensions Removal . . . . . . . . . . . . . 4-9
Figure 4-8. Hard-Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Figure 4-9. Expansion Card Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Figure 4-10. Power Supply Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-11. System Cooling-Fan Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Figure 4-12. System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-13. DIMM Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-14. DIMM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-15. Microprocessor Securing Clip Removal . . . . . . . . . . . . . . . . . . 4-16
Figure 4-16. Microprocessor/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-17. System Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-18. System Board Assembly Removal. . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-19. System Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure A-1. Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Figure A-2. Boot Options Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Figure A-3. Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Figure A-4. Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Figure A-5. Exit Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Tables
Table 1-1. DC Voltage Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Table 1-2. Jumper Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Table 1-3. Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Table 1-4. DREQ Line Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Table 1-5. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Table 3-1. POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Table 3-2. System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Table A-1. Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Table A-2. Main Menu Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Table A-3. Boot Options Submenu Categories . . . . . . . . . . . . . . . . . . . . . . . A-5
Table A-4. Advanced Menu Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Table A-5. Security Menu Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Table A-6. Exit Menu Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
viii
ix
R
ead This First
A prerequisite for using this manual to service Dell computer systems is a
basic knowledge of IBM®-compatible PCs and prior training in IBM-
compatible PC troubleshooting techniques. In addition to information provided in this manual and the
provides the
cedures and instructions on using the Dell diagnostics to test the computer
system.
W
arnings, Cautions, and Notes
Throughout this manual, there may be blocks of text printed in bold type or in italic
type. These blocks are warnings, cautions, and notes, and they are used as follows:
WARNING: A WARNING indicates the pote ntial for bodi ly har m and pr ovide s
instructions for how to avoid the problem.
CAUTION: A CAUTION indicates either pot entia l damage t o hardware or loss
of data and provides instructions for how to avoid the problem.
Diagnostics and T roubleshooting Guide
User’s Guide
that came with the system, Del l
for troubleshooting pro-
NOTE: A NOTE provides helpful information about using the computer system.
x
Chapter 1
System Overview
he Dell
T
ual are high-speed, upgradable, server systems, which use the Intel® Pentium®
Pro family of microprocessors. PowerEdge 2100 systems incorporate the highperformance peripheral component interconnect (PCI) local bus as well as the
extended industry-standard architecture (EISA) expansion bus. These buses are
built into the system board, which also integrates a Pentium Pro microprocessor and all
other elements of the basic computer sy stem.
The microprocessor module is installed in a zero insertion force (ZIF) socket on
the system board. This allows upgrading of the system board to a faster, more
powerful microprocessor when one becomes available. Contact Dell for information about Dell-supported microprocessor upgrades.
The Pentium Pro microprocessor contains a built-in clock multiplier circuit,
which increases the internal operating frequency to a multiple of the system
clock frequency. The microprocessors for each of these systems and their operating frequencies are as follows:
Dell PowerEdge 2100/180 system — 180 MHz derived from a system clock
•
frequency of 60 MHz
Dell PowerEdge 2100/200 system — 200 MHz derived from a system clock
•
frequency of 66 MHz
®
PowerEdge® 2100/180 and 2100/200 systems, covered in this man-
System Overview 1-1
S
ystem Features
In addition to the standard features found in a traditional personal computer,
Dell PowerEdge 2100 systems include the following new and/or advanced
features:
256 KB of cache memory internal to the Pentium Pro module
•
16 MB of 72-bit wide, buffered, extended-data output (EDO)-type main
•
memory, upgradable to 256 MB
Memory error correction code (ECC) feature is built into the memory con-
•
troller on the system board
Advanced combination EISA and PCI expansion subsystem
•
Three EISA and three PCI expansion-card slots (none of the expansion-card
•
slots are shared)
Integrated VGA-compatible video subsystem attached to the PCI bus with
•
1 MB video memory standard
BIOS in upgradable flash memory attached to the EISA bus
•
Integrated super I/O controller attached to the EISA bus, provides a
•
bidirectional parallel port, two serial ports, and the diskette drive interface
Integrated ultra (fast-20) wide small computer system interface (SCSI)
•
controller
Integrated server management circuitry that monitors operation of the sys-
•
tem cooling fan for running or not, as well as critical system voltages and
temperatures
3.5-inch diskette drive and a CD-ROM drive standard in externally accessi-
•
ble drive bays
Recessed power and reset buttons to prevent accidental system interruptions
•
New quick-test feature in the diskette-based diagnostics (for more informa-
•
tion about
Chapter 2.)
All of these features, except the new quick-test feature, are briefly described in
this chapter. For a c om ple te list of system features, see “Technical Specifications”
found later in this chapter.
QUICK TEST
, see “Running the Diskette-Based Diagnostics” in
1-2 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual
When following the text in this manual, assume that the location or direction
relative to the computer is as shown in Figure 1-1.
back of computer
left side
front of computer
Figure 1-1. Computer Orientation
3.5-inch diskette drive
diskette-drive access
indicator
CD-ROM drive
CD-ROM–drive access
indicator (BUSY)
third drive bay
right side
power button
power indicator
hard-disk-drive
access indicator
reset button
Figure 1-2. Front-Bezel Features
CAUTION: To avoid possible data or file structure corruptions, the
front-bezel reset button should be used only when the system cannot be
rebooted by pressing
<CTRL><ALT><DEL>
. Before you use the reset
button to initiate a hardware reset, close any open application program
and any files if possible.
System Overview 1-3
Figure 1-3. Front/Right Side Internal View
system power supply
diskette controller
cable
system board
mounting plate
diskette drive
power cables
system cooling
fan
control panel
cable
SCSI cable
CD-ROM drive
internal hard-disk
drive cage
third drive bay
control panel
assembly
1-4 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual
voltage selection switch
AC power input connector
I/O panel
connectors
externally-accessible
drive bays (3)
SCSI hard-disk
drive cage
SCSI cable
hard-disk-drive
power cables
system board
Figure 1-4. Back/L eft Side Internal View
System Overview 1-5
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