DeDietrich KALIKO TWH Split FS 200 E, KALIKO TWH Split FS 270 E User Manual

EASYLIFE

S U S T A I N A B L E C O M F O R T

®

KALIKO SPLIT

MW-1000590-4

en

User Guide

Thermodynamic water heater

KALIKO SPLIT

TWH Split FS 200 E
TWH Split FS 270 E

Serv. ref. SODU 2 M R1

Dear Customer,

Thank you very much for buying this appliance.

Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to
ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer
service organisation can assist with this.

We hope you enjoy years of problem-free operation with the product.

Contents

1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3 Specific safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4.1 User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

1.4.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.4.3 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5 Safety data sheet: refrigerant fluid R-134a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5.1 Product identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5.2 Hazard identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5.3 Composition of/Information on the ingredients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.5.4 First aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.5.5 Fire prevention measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.5.6 In the event of accidental spillage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.5.7 Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

1.5.8 Personal protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.5.9 Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.1 Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.2 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3.2 Symbols used on the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1 Homologations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1.1 Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1.2 2014/68/UE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

3.1.3 Ecodesign Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1.4 Factory test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.2 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

3.2.1 Technical data - Heat pump water heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 Description of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.1 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

4.2 Operating principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.2.1 Thermodynamic water heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.2.2 Operating principle for the thermodynamic water heater with outdoor unit . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4.2.3 Operation of various MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4.2.4 Limit temperatures of the thermodynamic water heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.3 Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3.1 Domestic hot water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3.2 Outdoor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

4.4 Control panel description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.4.1 Description of the control panel keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

4.4.2 Description of the control panel display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

5.1 Initial commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

5.2 Installation shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.3 Frost Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.1 List of parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.2 Setting the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.2.1 Selecting the operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.2.2 Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.2.3 Programming the operating ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.2.4 Setting the domestic hot water temperature setpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.2.5 Activate forced electrical back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6.3 Displaying the measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents

7679542 - v03 - 29102018 TWH Split FS 3

7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

7.1 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

8.1 Resolving error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.1.1 List of error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.2 Checks after a disconnection of the mains supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

9 Disposal/recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

9.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

10 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

10.1 EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

10.2 ErP information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contents

4 TWH Split FS 7679542 - v03 - 29102018

1 Safety

1.1 General safety instructions

Danger
This appliance is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible for
their safety. Children should be supervised to
ensure that they do not play with the appliance.

Caution
In the event of a refrigerant leakage:

1. Switch off the appliance.

2. Open the windows.

3. Do not use a naked flame, do not smoke, do
not operate electrical contacts or switches
(doorbell, light, motor, lift, etc.).

4. Avoid contact with the refrigerant. Danger of
frost injuries.

5. Evacuate the property.

6. Contact a qualified professional.

Danger of electric shock
Before any work, switch off the mains supply to
the thermodynamic water heater.

Important
Only qualified professionals are permitted to
install the thermodynamic water heater, in
accordance with prevailing local and national
regulations.

Warning
Do not touch the refrigeration connection pipes
with your bare hands while the heat pump is
running. Danger of burn or frost injury.

Caution
Take precautions with the domestic hot water.
Depending on the settings of the thermodynamic
water heater, the domestic hot water temperature
may exceed 65°C.

Caution
Only genuine spare parts may be used.

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7679542 - v03 - 29102018 TWH Split FS 5

Important
Only qualified professionals are authorised to
assemble, connect, commission and service the
installation.

1.2 Recommendations

Important
The thermodynamic water heater is intended to
be permanently connected to the domestic water
mains network.

Important
Respect the minimum and maximum water inlet
pressure to ensure correct operation of the
domestic hot water tank: refer to the chapter
Technical Specifications.

Caution

The pressure limiter device must be regularly
operated in order to remove limescale deposits
and ensure that it is not blocked.
A pressure reducer (not provided) is necessary
when the supply pressure exceeds 80% of the
calibration of the safety valve which must be
located upstream of the appliance.
As water may flow out of the discharge pipe on
the pressure limiter device, this latter must be
kept clear and open to the air.
Connect the pressure limiter device to a drain
pipe, kept open to the air, in a frost-free
environment, and at a continuous downward
gradient.

Caution
Draining the domestic hot water tank:

1. Shut off the domestic cold water inlet.

2. Open a hot water tap in the installation.

3. Open a valve on the safety unit.

4. When the water stops flowing, the domestic
hot water tank has been drained.

Caution
Install the thermodynamic water heater in a frost­free environment.

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6 TWH Split FS 7679542 - v03 - 29102018

Caution
Do not neglect to service the thermodynamic
water heater. Contact a qualified professional or
take out a maintenance contract for the obligatory
annual servicing of the thermodynamic water
heater.
Failure to service the appliance voids the
warranty.

Caution
Have the domestic hot water tank and heating
system drained by a qualified professional if the
home is left empty for a long period of time and
there is a chance of frost.

Important
Keep the domestic hot water tank and the
outdoor unit accessible at all times.

Important

Never remove or cover labels and data plates
affixed to the thermodynamic water heater.
Labels and data plates must be legible
throughout the entire lifetime of the
thermodynamic water heater. Immediately
replace damaged or illegible instructions and
warning labels.

Caution
Remove the thermodynamic water heater casing
only to perform maintenance and repair work.
Always put the casing back in place after such
work.

Important
Keep this document close to the place where the
appliance is installed.

Caution
To benefit from extended warranty cover, no
modifications must be made to the appliance.

Warning
In accordance with the NFC 15.100 electrical
safety standard, only qualified professionals are
permitted access to the inside of the appliance.

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7679542 - v03 - 29102018 TWH Split FS 7

Caution

The electric part of the domestic hot water tank
must always be connected to the protective
earthing.
Earthing must comply with the prevailing
installation standards.
Earth the appliance before making any electrical
connections.

For the type and calibre of the protective
equipment, refer to the chapter Electrical
Connections in the Installation and Service
Manual.

Caution
Install the outdoor unit on a solid, stable structure
capable of bearing its weight.

Caution
Do not install the thermodynamic water heater in
a place that has an atmosphere with a high salt
content.

Caution
Do not install the thermodynamic water heater in
a place exposed to steam or combustion gases.

Warning
Do not bring the heating water and the domestic
water into contact with each other in the the
heating system.

1 Safety

8 TWH Split FS 7679542 - v03 - 29102018

1.3 Specific safety instructions

Warning
Refrigerant fluid and pipes:

Only use R-134a refrigerant fluid to fill the
system.
Use tools and pipe components especially
designed for use with

R-134a refrigerant fluid.
Use copper pipes deoxidised with phosphorus
to carry the refrigerant fluid.
Use beading to guarantee the tightness of the
connections.
Store the refrigerant connection pipes away
from dust and humidity (risk of damage to the
compressor).
Cover both ends of the pipes until the beading
process.
Do not use a load cylinder.
Regarding information on installation on the
appliance, electrical connection and connection
of the water circuit, refer to the paragraphs
below in this manual.
Regarding information on handling, servicing
and scrapping the appliance, refer to the
paragraphs below in this manual.

Caution
In order to limit the risk of being scalded, the
installation of a thermostatic mixing valve on the
domestic hot water flow pipes is recommended.

1.4

Liabilities

1.4.1

User's liability

To guarantee optimum operation of the system, you
must abide by the following instructions:

Read and follow the instructions given in the manuals
provided with the appliance.
Call on a qualified professional to carry out installation
and initial commissioning.
Get your installer to explain your installation to you.
Have the required inspections and maintenance
carried out by a qualified installer.
Keep the instruction manuals in good condition close
to the appliance.

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7679542 - v03 - 29102018 TWH Split FS 9

1.4.2

Installer's liability

The installer is responsible for the installation and initial
commissioning of the appliance. The installer must
observe the following instructions:

Read and follow the instructions given in the manuals
provided with the appliance.
Install the appliance in compliance with prevailing
legislation and standards.
Carry out initial commissioning and any checks
necessary.
Explain the installation to the user.
If maintenance is necessary, warn the user of the
obligation to check the appliance and keep it in good
working order.
Give all the instruction manuals to the user.

1.4.3

Manufacturer's liability

Our products are manufactured in compliance with the
requirements of the various Directives applicable. They
are therefore delivered with the

marking and any
documents necessary. In the interests of the quality of
our products, we strive constantly to improve them. We
therefore reserve the right to modify the specifications
given in this document.

Our liability as manufacturer may not be invoked in the
following cases:

Failure to abide by the instructions on installing and
maintaining the appliance.
Failure to abide by the instructions on using the
appliance.
Faulty or insufficient maintenance of the appliance.

1.5 Safety data sheet: refrigerant fluid R-134a

1.5.1

Product identification

Name of the refrigerant fluid: R–134a.

1.5.2

Hazard identification

Effects harmful to health:

The vapours are heavier than air and may lead to
asphyxia owing to reduced oxygen levels.
Liquefied gas: contact with the liquid may cause
serious frost burn and eye injuries.

Product classification:

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10 TWH Split FS 7679542 - v03 - 29102018

This product is not classified as a "hazardous
preparation" according to European Union regulations.

1.5.3 Composition of/Information on the

ingredients

Chemical nature:

1,1,1,2 - Tetrafluoroethane R-134a.

Ingredients that may lead to hazardous situations:

Tab.1 Fluid ingredients R-134a

Substance name Concentra

tion

Number CAS Number CE Classification PRP

1,1,1,2 - Tetra
fluoroethane
R-134a

100% 811-97-2 212-377-0 1430

1.5.4

First aid

If inhaled:

Evacuate the subject from the contaminated area and
take him into the open air.
If feeling unwell: call a doctor.

In the event of contact with the skin:

Treat frost injuries like burns. Rinse with copious
amounts of tepid water, do not remove clothing (risk of
adhesion to the skin).
If skin burns appear, call a doctor immediately.

In the event of contact with the eyes:

Rinse immediately in water, holding the eyelids well
apart (at least 15 minutes).
Consult an ophthalmologist immediately.

1.5.5

Fire prevention measures

Appropriate extinguishing agents:

All extinguishing agents can be used.

Inappropriate extinguishing agents:

None to our knowledge. In the event of fire nearby,
use the appropriate extinguishing agents.

Specific hazards:

Pressure elevation: in the presence of air, an
inflammable mixture may form under certain
temperature and pressure conditions.

Effect of heat: release of toxic and corrosive vapours.

1 Safety

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