DeDietrich Alezio V220 Evolution User Manual

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User Guide

Reversible air / water heat pump "Split Inverter"

ALEZIO V220 EVOLUTION

AWHP-2 MIV-3 V220

Dear customer,

Thank you for purchasing this appliance.

Please read this manual carefully before using the product and keep it in a safe place for future reference.

In order to ensure continued safe and efficient operation we recommend that the product is regularly maintained. Our Service
and After Sales organization can assist with this.

We hope you will receive many years of satisfactory service.

Contents

1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.3 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3.1 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.3.3 User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2.2 Symbols used on the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

2.3 Abbreviations/Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.1 Heat pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

3.2 Domestic hot water tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.3 Sensor characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

4 Description of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.1 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

4.2 Operating principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.2.1 Hybrid operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.3 Control panel description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.3.1 Description of the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.3.2 Description of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

5.1 Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.2 Starting the heat pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.3 Switching off the central heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.4 Frost Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

6.1 List of parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

6.1.1 Choosing the hybrid operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

6.1.2 Energy cost parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

6.2 User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6.2.1 Modifying the room temperature set point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6.2.2 Modifying the domestic hot water temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6.2.3 Changing the operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.2.4 Configuring the hybrid operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.2.5 Forcing use of the back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.3 Reading out measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6.3.1 Displaying the measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6.3.2 Energy consumption display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.1 General instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.2 Maintenance instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.3 Top up the installation with water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.4 Venting the heating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

7.4.1 Manual venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

7.4.2 Automatic venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

8.1 Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

8.2 Incidents and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

9 Decommissioning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

10 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

10.1 Energy savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Contents

7612035 - v02 - 12062014 AWHP-2 MIV-3 V220 3

10.2 Room thermostat and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

11 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

11.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

11.2 Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

12 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

12.1 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Contents

4 AWHP-2 MIV-3 V220 7612035 - v02 - 12062014

1 Safety

1.1 General safety instructions

Danger
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.

Danger
In the event of refrigerant leakage:

1. Do not use a naked flame, do not smoke, do not operate
electrical contacts or switches (doorbell, light, motor, lift, etc.).

2. Open the windows.

3. Switch off the appliance.

4. Avoid contact with the refrigerant. Danger of frost injuries.

5. Trace possible leaks and seal them immediately.

Danger of electric shock
Before any work, switch off the mains supply to the heat pump.

Caution
Installation of the heat pump must be done by a qualified
professional pursuant to prevailing local and national regulations.

Warning
Do not touch the refrigeration connection pipes with your bare
hands while the heat pump is running. Danger of burn or frost
injury.

Warning
Do not touch the radiators for long periods. Depending on the heat
pump settings, the temperature of the radiators may exceed 60°C.

Warning
Take precautions with the domestic hot water. Depending on the
heat pump settings, the domestic hot water temperature may
exceed 65°C.

Caution
Only genuine spare parts may be used.

Warning
Only qualified professionals are authorised to work on the heat
pump and the heating installation.

1.2 Recommendations

Caution
If the home is unoccupied for a long period and there is a risk of
frost, drain the heat pump and the heating system.

Note
Keep the heat pump accessible at all times.

Note
Never remove or cover labels and data plates affixed to the
appliances. Labels and data plates must be legible throughout the
entire lifetime of the appliance.
Immediately replace damaged or illegible instructions and warning
stickers.

1 Safety

7612035 - v02 - 12062014 AWHP-2 MIV-3 V220 5

Note
Remove the casing only to perform maintenance and repair work.
Put the casing back in place after maintenance and repair work.

Caution
The appliance should be on Summer or Antifreeze mode rather
than switched off to guarantee the following functions:

Anti-blocking of pumps
Frost Protection

Note
Regularly check for the presence of water and pressurisation in
the heating installation.

Note
Keep this document close to the place where the appliance is
installed.

Caution
Do not make any modifications to the heat pump without the
written consent of the manufacturer.

Caution
Do not neglect to service the heat pump. Contact a qualified
professional or take out a maintenance contract for the annual
servicing of the heat pump.

1.3 Liabilities

1.3.1 Manufacturer's liability

Our products are manufactured in compliance with the requirements of the
various Directives applicable. They are therefore delivered with the
marking and any documents necessary. In the interests of the quality of
our products, we strive constantly to improve them. We therefore reserve
the right to modify the specifications given in this document.

Our liability as manufacturer may not be invoked in the following cases:

Failure to abide by the instructions on installing the appliance.
Failure to abide by the instructions on using the appliance.
Faulty or insufficient maintenance of the appliance.

1.3.2 Installer's liability

The installer is responsible for the installation and initial commissioning of
the appliance. The installer must abide by the following instructions:

Read and follow the instructions given in the manuals provided with the
appliance.
Install the appliance in compliance with prevailing legislation and
standards.
Carry out initial commissioning and any checks necessary.
Explain the installation to the user.
If maintenance is necessary, warn the user of the obligation to check the
appliance and keep it in good working order.
Give all the instruction manuals to the user.

1.3.3 User's liability

To guarantee optimum running of the installation, you must abide by the
following instructions:

Read and follow the instructions given in the manuals provided with the
appliance.
Call on a qualified professional to carry out installation and initial
commissioning.
Get your installer to explain your installation to you.
Have the required checks and services done by a qualified professional.
Keep the instruction manuals in good condition close to the appliance.

1 Safety

6 AWHP-2 MIV-3 V220 7612035 - v02 - 12062014

2 About this manual

2.1 General

This manual is intended for the end user of a AWHP-2 MIV-3 V220 heat
pump.

2.2 Symbols used

2.2.1 Symbols used in the manual

This manual uses various danger levels to draw attention to special
instructions. We do this to improve user safety, to prevent problems and to
guarantee correct operation of the appliance.

Danger
Risk of dangerous situations resulting in serious personal injury.

Danger of electric shock
Risk of electric shock.

Warning
Risk of dangerous situations resulting in minor personal injury.

Caution
Risk of material damage.

Note
Please note: important information.

See
Reference to other manuals or pages in this manual.

2.2.2 Symbols used on the appliance

1 Alternating current.
2 Protective earthing.
3 Before installing and commissioning the appliance, carefully read

the instruction manuals provided.

4 Dispose of used products through an appropriate recovery and

recycling structure.

5 Caution: danger of electric shock, live parts. Disconnect the mains

power prior to carrying out any work.

2.3 Abbreviations/Glossary

COP Coefficient of performance
EER Energy efficiency ratio
PCU PCB for managing burner operation
SU Safety PCB

Fig.1 Symbols used on the appliance

1 2

MW-2000068-1

1

2

3

4

5

2 About this manual

7612035 - v02 - 12062014 AWHP-2 MIV-3 V220 7

3 Technical specifications

3.1 Heat pump

Maximum operating pressure: 3 bar

Tab.1 Conditions of use

Water (°C) Outside air (°C)

Limit operating temperatures in Hot
mode

+18 / +60 AWHP 4 MR, AWHP 6 MR-2: -15 / +35

Other models: -20 / +35

Limit operating temperatures in Cooling
mode (MIV-3/EM V220 – MIV-3/ET V220
– MIV-3/H 4-8 V220)

+18 / +25 +7 / +40

Tab.2 Hot mode: outside air temperature +7°C, outlet water temperature +35°C. Performances in accordance with EN

14511-2.

Measurement type Unit AWHP

4 MR

AWHP 6
MR-2

AWHP 8
MR-2

AWHP 11
MR-2

AWHP 11
TR-2

AWHP 16
MR-2

AWHP 16
TR-2

Calorific output kW 3.94 5.73 8.26 11.39 11.39 14.65 14.65

Coefficient of
Performance (COP)

4.53 4.04 4.27 4.65 4.65 4.22 4.22

Absorbed electrical
power

kWe 0.87 1.42 1.93 2.45 2.45 3.47 3.47

Nominal amperage A 4.11 6.57 8.99 11.41 3.8 16.17 5.39

Nominal water flow
rate (ΔT = 5K)

m3/hour

0.68 0.99 1.42 1.96 1.96 2.53 2.53

Tab.3 Hot mode: outside air temperature +2 °C, outlet water temperature +35°C. Performances in accordance with EN

14511-2.

Measurement
type

Unit AWHP 4 MRAWHP 6

MR-2

AWHP 8
MR-2

AWHP 11
MR-2

AWHP 11
TR-2

AWHP 16
MR-2

AWHP 16
TR-2

Calorific output kW 3.76 3.19 5.30 10.19 10.19 12.90 12.90

Coefficient of
Performance
(COP)

3.32 2.97 3.46 3.20 3.20 3.27 3.27

Absorbed
electrical power

kWe 1.13 1.08 1.53 3.19 3.19 3.94 3.94

Tab.4 Cold mode: outside air temperature +35°C, outlet water temperature +18°C. Performances in accordance with EN

14511-2.

Measurement
type

Unit AWHP 4 MRAWHP 6

MR-2

AWHP 8
MR-2

AWHP 11
MR-2

AWHP 11
TR-2

AWHP 16
MR-2

AWHP 16
TR-2

Cooling output kW 3.84 4.69 7.90 11.16 11.16 14.46 14.46

Energy
efficiency ratio
(EER)

4.83 4.09 3.99 4.75 4.75 3.96 3.96

Absorbed
electrical power

kWe 0.72 1.15 2.00 2.35 2.35 3.65 3.65

Nominal
amperage

A 3.40 5.43 9.40 11.05 3.68 17.15 5.71

3 Technical specifications

8 AWHP-2 MIV-3 V220 7612035 - v02 - 12062014

Tab.5 Common specifications

Measurement
type

Unit AWHP 4 MRAWHP 6

MR-2

AWHP 8
MR-2

AWHP 11
MR-2

AWHP 11
TR-2

AWHP 16
MR-2

AWHP 16
TR-2

Total dynamic
head at nominal
flow rate

kPa 58 49 29 11 11 35 35

Nominal air flow
rate

m3/hour

2100 2100 3300 6000 6000 6000 6000

Power voltage of
the outdoor unit

V 230 230 230 230 400 230 400

Start-up
amperage

A 5 5 5 5 3 6 3

Maximal
amperage

A 13 13 19 29.5 13 29.5 13

Acoustic power ­Inside

(1)

dB(A) 52.9 52.9 53.3 53.3 53.3 53.3 53.3

Acoustic power ­Outside

(1)

dB(A) 62.4 64.8 65.2 68.8 68.8 68.5 68.5

Acoustic
pressure

(2)

dB(A) 41.7 41.7 43.2 43.4 43.4 47.4 47.4

Refrigerant fluid
R410A

kg 2.1 2.1 3.2 4.6 4.6 4.6 4.6

Refrigeration
connection
(Liquid/Gas)

inch 1/4 - 1/2 1/4 - 1/2 3/8 – 5/8 3/8 – 5/8 3/8 – 5/8 3/8 – 5/8 3/8 – 5/8

Max. pre-loaded
length

m 10 10 10 10 10 10 10

Weight (empty) ­Outdoor unit

kg 42 42 75 118 130 118 130

Weight (empty) ­Indoor module

kg 52 52 52 55 55 55 55

(1) Noise radiated by the envelope - Test run in accordance with the NF EN 12102 standard, temperature conditions: air 7°C, water 55°C
(2) at 5 m from the appliance, free field

3.2 Domestic hot water tanks

Tab.6 Technical specifications primary circuit (heating water)

Specification Unit Value

Maximum operating temperature °C 85

Maximum operating pressure bar (MPa) 3 (0.3)

Exchanger capacity Litres 14

Exchange surface m² 1.7

Tab.7 Technical specifications secondary circuit (domestic water)

Specification Unit Value

Maximum operating temperature °C 70

Maximum operating pressure bar (MPa) 10 (1.0)

Water capacity Litres 220

3 Technical specifications

7612035 - v02 - 12062014 AWHP-2 MIV-3 V220 9

Tab.8 Weight

Specification Unit Value

Shipping weight kg 112

Tab.9 Domestic hot water tank loading time

AWHP/AWHP­V220

AWHP 4 MR AWHP 6 MR-2 AWHP 8 MR-2 AWHP 11 MR-2

AWHP 11 TR-2

AWHP 16 MR-2
AWHP 16 TR-2

Loading time

(1)

4 hours 50 minutes 3 hours 15 minutes 2 hours 25 minutes 1 hours 40 minutes 1 hours 15 minutes

(1) ΔT = 55K. Outside temperature: 7°C. Inside air temperature: 20°C

3.3 Sensor characteristics

Tab.10 Outside temperature sensor

Temperature in °C -20 -16 -12 -8 -4 0 4 8 12 16 20 24

Resistance in Ω 2392 2088 1811 1562 1342 1149 984 842 720 616 528 454

Tab.11 Domestic hot water sensor, flow sensor

Temperature in °C 0 10 20 25 30 40 50 60 70 80 90

Resistance in Ω 32014 19691 12474 10000 8080 5372 3661 2535 1794 1290 941

3 Technical specifications

10 AWHP-2 MIV-3 V220 7612035 - v02 - 12062014