In these instructions, various danger levels are employed to draw the
user’s attention to particular information. In so doing, we wish to
safeguard the user’s safety, obviate hazards and guarantee correct
operation of the appliance.
DANGER
Risk of a dangerous situation causing serious physical
injury.
WARNING
Risk of a dangerous situation causing slight physical
injury.
CAUTION
Risk of material damage.
Signals important information.
¼Signals a referral to other instructions or other pages in the
instructions.
1.1.2.Symbols used on the equipment
4
~
Protective earthing
Alternating current
Before installing and commissioning the device, read
carefully the instruction manuals provided.
Dispose of the used products in an appropriate recovery
and recycling structure.
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This appliance must be connected to the protective earth.
4
12
M002628-A
1. Introduction
1.2Abbreviations and lexicon
AWHP MIV-II
Caution: danger, live parts.
Disconnect the mains power prior to any operations.
4 MIV: Indoor module
4 HP: Heat pump
4 DHW: Domestic hot water
4 Flow temperature: Temperature of the water circulating in the
radiators or in the underfloor heating
4 Ambient temperature: Temperature inside the house or in a room
4 Room temperature setpoint: Temperature programmed in the
control system that must be reached by the heat pump
4 Forced back-up operation: Function enabling the ignition of a
heating system to complement the heat pump in periods of
extreme cold
1.3General
1.3.1.Manufacturer’s liability
Our products are manufactured in compliance with the requirements
of the various applicable European Directives. They are therefore
delivered with [ marking and all relevant documentation.
In the interest of customers, we are continuously endeavouring to
make improvements in product quality. All the specifications stated in
this document are therefore subject to change without notice.
It is our responsibility to inform customers, in accordance with Article
L. 113-3 of the Consumer Code, of their obligation to have this
equipment installed by a certified operator whenever the refrigerant
load is more than two kilograms or when a refrigerant connection is
necessary (the case with split systems, even when fitted with a quick
coupling device).
Our liability as the manufacturer may not be invoked in the following
cases:
4 Failure to abide by the instructions on using the appliance.
4 Faulty or insufficient maintenance of the appliance.
4 Failure to abide by the instructions on installing the appliance.
5
1.3.2.Installer’s liability
The installer is responsible for the installation and inital start up of the
appliance. The installer must respect the following instructions:
4 Read and follow the instructions given in the manuals provided
with the appliance.
23/04/2013 - 300023321-001-03
AWHP MIV-II1. Introduction
4 Carry out installation in compliance with the prevailing legislation
and standards.
4 Perform the initial start up and carry out any checks necessary.
4 Explain the installation to the user.
4 If a maintenance is necessary, warn the user of the obligation to
check the appliance and maintain it in good working order.
4 Give all the instruction manuals to the user.
1.3.3.User’s liability
To guarantee optimum operation of the appliance, the user must
respect the following instructions:
4 Read and follow the instructions given in the manuals provided
with the appliance.
4 Call on qualified professionals to carry out installation and initial
start up.
4 Get your installer to explain your installation to you.
4 Have the required checks and services done.
4 Keep the instruction manuals in good condition close to the
appliance.
This appliance is not intended to be used by persons (including
children) whose physcial, sensory or mental capacity is impaired or
persons with no experience or knowledge, unless they have the
benefit, through the intermediary of a person responsible for their
safety, of supervision or prior instructions regarding use of the
appliance. Care should be taken to ensure that children do not play
with the appliance.
To prevent hazardous situations from arising, if the mains lead is
damaged it must be replaced by the original manufacturer, the
manufacturer’s dealer or another suitably skilled person.
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6
2. Safety instructions and recommendations
2Safety instructions and
recommendations
2.1Safety instructions
DANGER
If smoke is released or in case of refrigerant leak:
1.Switch the appliance off.
2.Open the windows.
3.Evacuate the premises.
4.Contact a qualified professional.
AWHP MIV-II
2.2Recommendations
WARNING
Depending on the settings of the appliance:
4The temperature of the radiators may reach 80°C.
4Do not touch the refrigeration connection pipes with
your bare hands while the appliance is running.
Danger of burns or frost injury.
CAUTION
Do not neglect to service the appliance. Contact a qualified
professional or take out a maintenance contract for the
annual servicing of the appliance.
WARNING
Only qualified professionals are authorised to work on the
appliance and the installation.
4 Regularly check that the water pressure in the installation is
between 1,5 and 2 bar.
4 Ensure that the appliance is accessible at all times for
maintenance purposes.
4 Avoid draining the installation.
4 Use only original spare parts.
4 Never remove or cover labels and rating plates affixed to the
appliance. Labels and rating plates must be legible throughout the
entire lifetime of the appliance.
4 To guarantee the following functions, select the Off/Antifreeze
mode but do not switch off the appliance:
- Anti blocking of pumps
7
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AWHP MIV-II2. Safety instructions and recommendations
- Antifreeze protection
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8
3. DescriptionAWHP MIV-II
3Description
3.1General description
The ALEZIO heat pump comprises:
4 An outside module for energy production in hot mode only when
it is combined with an uninsulated inside module.
4 A reversible outside module for energy production in hot or cold
mode when it is combined with an insulated inside module
4 An inside module with a control panel to handle the thermal
exchange between the R410A fluid and the hydraulic circuit
The two units are connected by means of refrigeration and electrical
connections.
The system offers the following advantages:
4 The heating circuit is housed in the insulated volume within the
home. There is no danger of the pipes freezing.
4 Thanks to the DC inverter system, the heat pump modulates its
output to adapt to the needs of the home.
4 The control panel uses the outside temperature sensor to adjust
the temperature of the heating circuit according to the outside
temperature.
9
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M002226-B
1
7
654
23
9
8
AWHP MIV-II
3.2Control panel
3. Description
3.2.1.Description
A
Z
E
R
Display
On/Off switch
Pressure gauge
Confirm key S or K
TDHW temperature button r or +
YHeating temperature button d or -
U
I
O
Key > [Escape]
Back-up forcing button
Menu key
3.2.2.Description of the display
The display shows the operating status of the heat pump, the heating
flow temperature and any error codes.
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10
M002227-B
1
3
2
3. DescriptionAWHP MIV-II
A
Z
E
Menus
4Q: Information menu display
4W: User menu
4?: Installer’s settings
Operating modes
4r: Domestic hot water mode
4w: Cooling mode (Only in reversible versions)
4p: Stop/Antifreeze mode
4b: Heating mode
4v: Compressor on
4G: Additional heating on, stage 1-2
4a: Default active
4dHr: Adjusting the setpoint temperatures
4K: A manual vent cycle is running / Permanent
display of the Information menu / The screed drying
function is active
11
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M002239-B
M002249-B
2x
AWHP MIV-II4. Operating the appliance
4Operating the appliance
4.1Starting and stopping the heat pump
4.1.1.Starting the heat pump
WARNING
Only a qualified professional may carry out initial start up
or a start up when the heat pump has completely stopped.
Start the heat pump to produce heating, domestic hot water or
cooling (Cooling mode: Only in reversible versions).
To restart the heat pump that is in off/antifreeze mode, perform the
following operations:
1. Press button f2 times to modify the operating mode.
See chapter: "Changing the operating mode", page 18.
¼
2. Press the S key to confirm and exit the menu.
If no buttons are pressed, the settings menus are exited
automatically after 10 seconds, without saving the
parameters.
Press the key
The following information is displayed and tells you which operating
mode the heat pump is set to:
to exit the menu.
>
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12
M002290-A
M002289-A
M002293-A
M002292-A
M002291-A
4. Operating the applianceAWHP MIV-II
Operating modeScreen display
Heating and domestic hot water
Heating
Domestic hot water
Cooling and domestic hot water
Cooling
13
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M002288-A
M002289-A
M002290-A
M002246-B
AWHP MIV-II
Operating modeScreen display
Stop/Antifreeze mode
Pool
Swimming pool and domestic hot water
4. Operating the appliance
4.2Information menu display
4.1.2.Switching off the central heating
It is possible to shut down the central heating and select an operating
mode suited to the situation and the desired comfort level:
4 In summer, by using comfort, it is possible to operate cooling w
(Only in reversible versions).
4 In the event of a prolonged absence (weekend, holiday), it is
possible to switch to shutdown/frost protection mode .
4 It is possible to prepare domestic hot water r all year round.
To display the data in the Information menu, proceed as follows:
1. Press the f key.
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14
M002247-C
M002278-C
M002248-C
4. Operating the applianceAWHP MIV-II
2. The symbol Q flashes.
Press the S key.
3. The information SERVICE flashes for 5 seconds.
If no buttons are pressed for 10 seconds, the screen goes back to
the main display.
To stay in the Information menu, press the S button, the
information SERVICE no longer flashes.
4. Use the - and + keys to scroll through the information.
5. Press the key
to exit the menu.
>
4.2.1.Reading out measured values
Parameter
t1:
t2:Measured start temperature °C
t2:Domestic hot water temperature measured°C
t2:Outside temperature measured°C
lt:Water flowLitres/minute
S;ft
DescriptionUnit
4In heating mode: Heating flow set point temperature
°C
4In DHW mode: DHW setpoint temperature
4In cooling mode: Cooling setpoint temperature
4In swimming pool mode: Pool set temperature
Software version
4.2.2.Energy consumption display
Parameter
c1:
c2:
c3:
(1) Display available if the estimated electrical energy consumption function is activated
(2) Cooling mode must be enabled
DescriptionUnit
(1)
(1)
(1)
kWh
kWh
kWh
Estimated consumption of electrical energy in heating mode
Estimated consumption of electrical energy in DHW mode
Estimated consumption of electrical energy in cooling mode
(2)
15
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C004232-B
C004233-B
C004234-B
C004235-B
AWHP MIV-II4. Operating the appliance
The estimated electricity consumption is displayed in 3 digits. The
fourth digit indicates the scale (x1, x10, x100, x1000).
Display exampleDescription
The displayed value is 123 kWh. The unit is 1 kWh.
The displayed value is 1230 kWh. The unit is 10 kWh. The fourth digit indicates
the scale x10. Only the first 3 figures are displayed.
The displayed value is 12300 kWh. The unit is 100 kWh. The fourth digit
indicates the scale x100. Only the first 3 figures are displayed.
The displayed value is 123000 kWh. The unit is 1000 kWh. The fourth digit
indicates the scale x1000. Only the first 3 figures are displayed.
4.3Changing the user parameters
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If no buttons are pressed, the settings menus are exited
automatically after 10 seconds, without saving the
parameters.
16
M002240-B
M002241-B
M002243-B
M002244-B
4. Operating the appliance
AWHP MIV-II
4.3.1.
Modifying the set room temperature dH
1. Press the d key.
2. Press the + or - keys to change the value.
Temperature
Room temperature
setpoint
Adjustment range Increment Factory
from 15 to 30°C1 °C20 °C
3. Press the S key to confirm and exit the menu.
When a room thermostat is connected, set the room
thermostat to a value 2 K higher than the room temperature
setpoint dH.
setting
4.3.2.Modifying the domestic hot water
temperatureHr
1. Press the r key.
2. Press the + or - keys to change the value.
Temperature
DHW set temperature from 40 to 65°C1 °C50 °C
3. Press the S key to confirm and exit the menu.
Adjustment range Increment Factory setting
17
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M002249-B
2x
M002250-B
M002251-B
M002261-C
AWHP MIV-II
4. Operating the appliance
4.3.3.Changing the operating mode
1. Press the f key 2 times.
2. When the symbol W flashes on the display, press the S button.
3. Press the + or - keys to change the value (See table below).
4. Press the S key to confirm and exit the menu.
Operating mode
Heating and domestic hot water1
Heating2
Domestic hot water3
Cooling and domestic hot water
Cooling
(1)
(1)
Stop/Antifreeze mode6
Pool7
Swimming pool and domestic hot water 8
(1) Only in reversible versions
Value Screen display
b + r
b
r
4
5
w + p + r
w + p
p
b
b + r
4.3.4.Forcing the additional heating
It is impossible to force the additional heating when the off/
antifreeze mode is selected.
It is possible to force use of the additional heating to complement the
heat pump. To force use of the additional heating, perform the
following operations:
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1. Press keys B and S simultaneously.
18
M002264-D
M002253-B
3x
M002254-B
4. Operating the applianceAWHP MIV-II
2. Hold the B key down and press the S key successively to
choose the forcing desired.
DisplayBack-up
+
m
d
+
m
r
+ d +
m
The m symbol disappears from
the display
r
Forcing additional heating for heating
Forcing additional heating for DHW
Forcing additional heating for heating and
DHW
Additional heating forcing deactivated
4.3.5.Hybrid operating mode
CAUTION
The hybrid operating mode is only available for appliances
with hydraulic back-up.
The appliance offers a choice between several hybrid operating
modes. The modes available offer either optimised energy
consumption according to energy cost, or optimised energy
consumption according to primary energy consumption. Both hybrid
operating modes are available via parameter U1. In optimised
primary energy consumption mode, the control system chooses the
generator that consumes the least primary energy. In optimised
energy cost mode, the control system chooses the cheapest
generator according to the coefficient of performance of the heat
pump and according to energy cost.
To access the parameters:
1.
Press the ¿ key 3 times.
2.
The symbol $ flashes.
Press the key ® to enter the "Installer" menu.
3. Use the + and - keys to switch from one parameter to another.
4. Use the + and - keys to change the parameter value.
Press the ® key to confirm the setting.
To modify another parameter, repeat the procedure from
step 3.
It is imperative that you input the energy cost parameters
U2 ,U3, U4 to use the hybrid operating mode
optimised according to energy cost.
Energy cost parameters
n
CAUTION
The currency for parameters U2 ,U3, U4 must be the
same. For example: U2 in euro per kWH and U4 in
euro per litre.
Paramters U2, U3 and U4 are available only if U1
= 2
Parameter DescriptionAdjustment range Increment Factory
setting
U2
U3
U4
(1) Only available if p3 = 0
4For a standard electricity tariff, input parameter U2.
Tariff per kWh of electricity (Off-peak hours)
4For a Peak Hours / Off-peak Hours electricity tariff, input
(1)
parameters U2 for the Peak Hours tariff and U3 for the
Off-peak Hours tariff.
Fossil energy tariff for the hydraulic back-up.
(1)
4Gas boiler: Tariff per m3 of gas. For example: €/m
4Fuel oil fired boiler: Tariff per litre of oil. For example: €/litre
Tariff per kWh of electricity
(1)
3
0.01 to 2.00
0.01 to 2.00
0.01 to 2.50
0.010.13
0.010.09
0.010.9
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20
M002276-B
1
2
3
4
T000181-B
5. Checking and maintenance
5Checking and maintenance
5.1General instructions
CAUTION
4An annual inspection is compulsory.
4We recommend taking out a maintenance contract.
4Maintenance operations must be done by a qualified
engineer.
4Only original spare parts must be used.
4Make certain that the flues and chimneys are
connected, in good condition and not blocked.
4Do not modify nor block the condensate outlet(s).
4If a neutralisation system is installed, follow the
instructions delivered with the neutralisation system
for cleaning and servicing of this system.
AWHP MIV-II
5.2Periodic checks
4 Check the water pressure in the installation. If the water pressure
is too low, add more water to the installation.
¼See chapter: "Top up the installation with water", page
22.
4 Carry out a visual check for the presence of any water leaks.
4 Open and close the radiator valves several times a year (this
prevents the valves from seizing up).
21
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M002277-A
1
2
3
4
T000181-B
M002213-B
AWHP MIV-II
4 Clean the outside of the heat pump using a damp cloth and a mild
detergent.
5.3Top up the installation with water
5. Checking and maintenance
CAUTION
Only a qualified professional is permitted to clean the
inside of the heat pump.
The water pressure in the installation must be between 1,5 and 2
bar. Add water to the installation if necessary:
1. Open the valves on all radiators connected to the heating system.
2. Set the room thermostat to as low a temperature as possible.
3. Put the heat pump in shutdown/frost protection mode.
"Changing the operating mode", page 18
¼
4. Open the filling valve .
5. Close the filling valve when the pressure gauge shows a pressure
of 1,5 bar.
6. Put the heat pump into HEATING mode.
"Changing the operating mode", page 18
¼
7. When the pump has stopped, bleed again and top up the water
pressure.
8. Filling and bleeding the installation 2 times a year should be
sufficient to obtain an adequate hydraulic pressure. If it is often
necessary to top up the installation with water, contact your fitter.
5.4Bleeding the heating system
It is essential that you bleed any air in the calorifier, the conduits or
the taps to prevent the annoying noises likely to be produced during
heating or when tapping water.
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22
1
2
3
4
T000181-B
M001495-A
11
22
5. Checking and maintenanceAWHP MIV-II
5.4.1.Manual venting
1. Open the valves on all radiators connected to the heating system.
2. Put the heat pump in shutdown/frost protection mode.
"Changing the operating mode", page 18
¼
3. Vent the underfloor heating circuits and the radiators. First vent
the lower floors A and then the upper floors Z.
5.4.2.Automatic venting
The heat pump runs an automatic venting cycle when it is powered
up. Automatic venting takes approximately one minute.
If a DHW tank is connected to the heat pump:
Automatic venting starts up only if the measured DHW
temperature is lower than 25°C.
It is possible to extend automatic venting manually to run for more
than one minute:
1. The word SERVICE flashes when powering up. Press
the SERVICE key.
a venting cycle begins. The word SERVICE stops flashing .
2. Press the SERVICE key to stop the venting cycle.
¼Consult the installer for more detailed information.
WARNING
After venting, check whether the pressure in the
installation is still sufficient. Add water to the installation if
necessary.
¼See chapter: "Top up the installation with water",
page 22
23
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M002267-B
AWHP MIV-II6. Troubleshooting
6Troubleshooting
6.1Error messages
In the event of problems, the control panel displays the symbol a and
an error code.
WARNING
In this instance, note the error code and call the fitter.
The fault code is important for correct and fast tracing of
the nature of the fault and for obtaining support from your
supplier.
To go back to the main display, press the ® key as many times as
necessary. The symbol a continues to be displayed as long as the
error is present.
You can browse in all menus.
Display
error codes
err
e[1
e[2
e[3
e[4
e[5
DescriptionProbable causesChecking / solution
Configuration error
flow sensor failure
Outside temperature
sensor fault
Domestic hot water sensor
fault
Flow rate fault
Fault on the outdoor
module
The control system mode is not compatible with the
configuration of the installer parameters.
4Sensor defective
4Sensor not or badly connected
4Sensor defective
4Sensor not or badly connected
Note: The heat pump is based on an outside
temperature of -20°C and only the back-ups are
used.
4Sensor defective
4Sensor not or badly connected
The water level and/or pressure are too lowCheck the water pressure in
Too much airCompletely vent the indoor
Fault on the outdoor moduleContact the fitter.
Contact the fitter.
Contact the fitter.
Contact the fitter.
Contact the fitter.
the installation (Pressure
gauge)
module and the installation for
optimum functioning.
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24
6. TroubleshootingAWHP MIV-II
6.2Incidents and solutions
ProblemProbable causesSolution
The radiators are cold.
There is no domestic hot
water.
Significant variations in
domestic hot water
temperature
The heat pump is not
working.
The water pressure is too
low (< 1 bar).
The heating temperature
setting is too low.
The heating mode is
deactivated.
The radiator valves are closed.
The heat pump is not operating.
The water pressure is too low
(< 1 bar).
The DHW temperature setting
is too low.
The domestic hot water mode
is deactivated.
The energy-saving shower
head is restricting the water
flow.
The heat pump is not operating.
The water pressure is too low
(< 1 bar).
Insufficient water supply
The heating temperature
setting is too low.
The heat pump is not operating.
The water pressure is too low
(< 1 bar).
An error code appears on the
display.
Not enough water in the
installation.
Water leak.Contact the fitter.
4Increase the value of parameter d or, if a room thermostat
is connected, increase the temperature.
¼See chapter: "Modifying the set room
temperature dH", page 17.
4Activate the heating mode.
¼See chapter: "Changing the operating mode",
page 18.
4Open the valves on all radiators connected to the heating
system.
4Check that the heat pump is switched on.
4Check the fuses and switches.
4Top up the installation with water.
¼See chapter: "Top up the installation with water",
page 22.
4Increase the value of parameter r.
¼See chapter: "Modifying the domestic hot water
temperatureHr", page 17.
4Activate the DHW mode.
¼See chapter: "Changing the operating mode",
page 18.
4Clean the shower head; replace if necessary.
4Check that the heat pump is switched on.
4Check the fuses and switches.
4Top up the installation with water.
¼See chapter: "Top up the installation with water",
page 22.
4Check the water pressure in the installation.
4Open the valve.
4Increase the value of parameter d or, if a room thermostat
is connected, increase the temperature.
¼See chapter: "Modifying the set room
temperature dH", page 17
4Check that the heat pump is switched on.
4Check the fuses and switches.
4Top up the installation with water.
¼See chapter: "Top up the installation with water",
page 22.
4Correct the error if possible.
¼See chapter: "Error messages", page 24.
4Top up the installation with water.
¼See chapter: "Top up the installation with water",
page 22.
25
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AWHP MIV-II6. Troubleshooting
ProblemProbable causesSolution
The central heating pipe
connections are too tight.
There is air in the heating pipes.
Clicking in the central
heating pipes
Contact the fitter.
4It is essential that you bleed any air in the calorifier, the
conduits or the taps to prevent the annoying noises likely to
be produced during heating or when tapping water.
¼See chapter: "Bleeding the heating system",
page 22
Significant water leak
underneath or in the vicinity
of the heat pump
The water is circulating too
quickly in the central heating
system.
The pipes on the heat pump or
the central heating are
damaged.
Contact the fitter.
Contact the fitter.
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26
7. Technical specificationsAWHP MIV-II
7Technical specifications
7.1Technical specifications
7.1.1.Heat pump
Conditions of use:
4 Limit operating temperatures in Hot mode:
- Water: +18 °C / +55 °C
- Outside air: -15 °C / +35 °C
4 Limit operating temperatures in Cooling mode:
- Water: +7 °C / +25 °C
- Outside air: +15 °C / +40 °C
4 Maximum operating pressure: 3 bar
AWHP-II
(3)
(1)
(2)
(5)
(1)
(6)
(6)
(1)
(2)
(4)
(1)
(2)
(4)(3)
Calorific output
Performance coefficient (COP)
Absorbed electrical power
Nominal amperage
Calorific output
Performance coefficient (COP)
Absorbed electrical power
Cooling output
Energy efficiency ratio (EER)
Absorbed electrical power
Sound pressure
Nominal water flow (ΔT = 5K)
Manometric height available at
nominal flow rate
Nominal air flow rate
Power voltage of the outdoor unitV230 V~ 230 V~ 230 V~ 230 V~ 400 V3~ 230 V~ 400 V3~ 230 V~ 400 V3~
Start-up amperageA5555.35363
Sound output - Inside
Sound output - Outside
R410A refrigerantkg2.12.53.6555555
Refrigeration connection (LiquidGas)
(1) Hot mode: Outside air temperature +7 °C, Water temperature at the outlet +35 °C. Performances in line with EN 14511-2.
(2) Hot mode: Outside air temperature +2 °C, Water temperature at the outlet +35 °C. Performances in line with EN 14511-2.
(3) Only in reversible versions
(4) Cooling mode: Outside air temperature +35 °C, Water temperature at the outlet +18 °C. Performances in line with EN 14511-2
(5) 5 m from the appliance, free field.
(6) Noise spread by the envelope - Test conducted in accordance with the standard NF EN 12102
(1) Hot mode: Outside air temperature +7 °C, Water temperature at the outlet +35 °C. Performances in line with EN 14511-2.
(2) Hot mode: Outside air temperature +2 °C, Water temperature at the outlet +35 °C. Performances in line with EN 14511-2.
(3) Only in reversible versions
(4) Cooling mode: Outside air temperature +35 °C, Water temperature at the outlet +18 °C. Performances in line with EN 14511-2
(5) 5 m from the appliance, free field.
(6) Noise spread by the envelope - Test conducted in accordance with the standard NF EN 12102
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28
8. Energy savings
8Energy savings
8.1Energy savings
AWHP MIV-II
This chapter contains:
4 Energy-saving advice
4 Advice on setting the room thermostat correctly
8.1.1.Energy-saving advice
4 Do not block ventilation outlets.
4 Install reflective panels behind the radiators to prevent heat
losses.
4 Do not cover the radiators. Do not hang curtains in front of the
radiators.
4 Insulate the pipes in rooms that are not heated (cellars and lofts).
4 Close the radiators in rooms not in use.
4 Do not run hot (or cold) water pointlessly.
4 Install a water-saving shower head to save up to 40 % energy.
4 Take showers rather than baths. A bath consumes twice as much
water and energy.
8.1.2.Room thermostat and settings
4 A modulating thermostat, possibly in combination with
thermostatic valve radiators, saves energy and offers
considerable comfort. This combination allows you to set the
temperature on each flow. In the room in which the room
thermostat is installed, do not fit thermostatic valve radiators.
4 Lower the thermostat to approximately 16°C at night or when you
are absent. This reduces heating costs and energy consumption.
4 Lower the room thermostat when you air the rooms.
4 When setting an hourly programmable thermostat, keep in mind
the days you are absent or on vacation.
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AWHP MIV-II
9Warranty
9.1General
9.2Warranty terms
9. Warranty
You have just purchased one of our appliances and we thank you for
the trust you have placed in our products.
Please note that your appliance will provide good service for a longer
period of time if it is regularly checked and maintained.
Your fitter and our customer support network are at your disposal at
all times.
The following provisions are not exclusive of the buyer being able
benefit from the legal provisions applicable regarding hidden defects
in the buyer’s country.
Starting from the purchase date shown on the original fitter’s invoice,
your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance
or failure to maintain or install the unit correctly (the user shall take
care to ensure that the system is installed by a qualified engineer).
In particular, the manufacturer shall not be held responsible for any
damage, loss or injury caused by installations which do not comply
with the following:
4 applicable local laws and regulations,
4 specific requirements relating to the installation, such as national
and/or local regulations,
4 the manufacturer’s instructions, in particular those relating to the
regular maintenance of the unit,
4 the rules of the profession.
The warranty is limited to the exchange or repair of such parts as have
been recognised to be faulty by our technical department and does
not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts
damaged by normal wear and tear, negligence, repairs by unqualified
parties, faulty or insufficient monitoring and maintenance, faulty
power supply or the use of unsuitable fuel.
23/04/2013 - 300023321-001-03
Sub-assemblies such as motors, pumps, electric valves etc. are
guaranteed only if they have never been dismantled.
The legislation laid down by european directive 99/44/EEC,
transposed by legislative decree No. 24 of 2 February 2002 published
in O.J. No. 57 of 8 March 2002, continues to apply.
30
AD001NU-Ai
DUEDI S.r.l.
DE DIETRICH SERVICE
BDR Thermea (Czech republic) s.r.o
www.duediclima.it
www.dedietrich.cz
Distributore Ufficiale Esclusivo
De Dietrich-Thermique Italia
www.dedietrich-heiztechnik.com
Freecall 0800 / 201608
Jeseniova 2770/56
130 00 Praha 3
+49 (0)25 72 / 9161-0
+49 (0)25 72 / 9161-102
info@remeha.de
Via Passatore, 12 - 12010
San Defendente di Cervasca
CUNEO