Datamax-O'Neil EP2-00-0E001V40 User Manual

Operator’s Manual

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Professional and Professional+ Models

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Copyright Information

CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation. Windows is a registered trademark of the Microsoft Corporation. All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or the performance or a breach thereof, even if Datamax-O’Neil has been advised of the possibility thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to DatamaxO’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize

or permit any other person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright

laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil Corporation.

Important Safety Instructions

This printer has been carefully designed to provide years of safe reliable performance. As with all types of electrical equipment, however, there are a few basic precautions that should be taken to avoid personal injury or damage to the device:

• Carefully read the installation and operating instructions provided with the printer.

• Read and follow all warning and instruction labels on the printer.

• Place the printer on a flat, stable surface.

• Do not insert anything into the ventilation slots or openings on the printer.

• Do not place the printer on or near a heat source.

• Do not use the printer near water. Never spill liquid into the printer.

• Be certain the power source is within the voltage rating and frequency listed for the printer. If you are unsure, check with your dealer, an electrician, or local power company.

• Do not place the power cord where it can be stepped on. If the power cord becomes damaged or frayed, replace it immediately.

• Only qualified, trained service technicians should attempt to repair the printer.

Cut-outs are not intended for wall-mount use.

Agency Compliance and Approvals

C US

Listed

FCC: This device complies with FCC CFR 47 Part 15 Class A.

 Note: This equipment has been tested and found to comply with the limits for a Class A digital

UL60950-1, Second Edition, 2007-03-27, Information Technology Equipment CSA C22.2 No. 60950-1-07, Second Edition, 2007-03

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: EN 55022 (2008) Class A EN 50024 (1998) IEC 60950-1 :2001, Second Edition

Safety: This product complies with the requirements of IEC 60950-1:2001, Second Edition

Customs Union – Russia, Kazakhstan, Belarus

GB4943-2001, GB9254-2008, GB17625.1-2012

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Part Number: 88-2358-01, Rev C

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1.1 Introduction ........................................................................................................ 1

1.2 Unpacking the Printer ........................................................................................... 1

1.3 Kensington Security Slot ....................................................................................... 2

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2.1 Introduction ........................................................................................................ 3

2.2 Connecting the Printer .......................................................................................... 3

2.3 Loading Media ...................................................................................................... 5

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2.2.1

2.2.2 Interface Connections ................................................................................. 4

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Power Connections ..................................................................................... 3

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Loading Roll Media ...................................................................................... 5

2.3.1

2.3.2 Loading - External Media ............................................................................. 7

2.3.3 Loading Media with the Peel and Present Option .............................................. 9

2.3.4 Loading Media with the Cutter Option .......................................................... 10

2.3.5 Adjustable Media Core Hangers (Pro+ models only) ....................................... 11

2.4 Loading Ribbon .................................................................................................. 12

Using the Ribbon Core Adapters ................................................................. 15

2.4.1

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3.1 Introduction ...................................................................................................... 17

3.2 LED Indicators ................................................................................................... 17

3.3 User Interface .................................................................................................... 18

Feed/Pause Mode ..................................................................................... 18

3.3.1

3.3.2 Test Mode ............................................................................................... 18

3.3.3 Menu Mode .............................................................................................. 19

3.4 Printer Configuration Tools .................................................................................. 20

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Printer Configuration Utility (NETira CT) ................................................................. 21

3.5

3.6 Windows Driver .................................................................................................. 24

3.7 Media Calibration ............................................................................................... 26

3.7.1 Quick Calibration ...................................................................................... 26

3.7.2 Manual Calibration .................................................................................... 27

3.7.3 Advanced Entry Calibration ........................................................................ 28

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4.1 Menu System Overview ....................................................................................... 35

4.2 The User Menu ................................................................................................... 35

4.3 The Advanced Menu............................................................................................ 36

4.4 Menu Details ..................................................................................................... 37

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5.1 Introduction ...................................................................................................... 51

5.2 Cleaning the Printhead ........................................................................................ 52

5.3 Ribbon Tension Adjustment ................................................................................. 54

5.4 Adjustable Media Sensor ..................................................................................... 55

5.5 Printhead Replacement ....................................................................................... 56

5.6 Platen Roller Replacement ................................................................................... 58

5.7 Updating Firmware ............................................................................................. 59

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5.7.1 Boot 1 and Boot 2 Boot Loaders.................................................................. 59

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6.1 Introduction ...................................................................................................... 61

6.2 Troubleshooting Tips ........................................................................................... 61

6.3 Hex Dump Mode ................................................................................................ 63

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B.1 Network Card Setup ........................................................................................... 69

B.2 Wireless Setup ................................................................................................... 70

B.2.1 Wireless Setup – Infrastructure .................................................................. 71

B.2.1 Wireless Setup – Ad-Hoc ........................................................................... 72

B.3 Installing the Printer Driver .................................................................................. 74

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C.1 Bluetooth Setup ................................................................................................. 77

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D.1 Changing the Menu Language .............................................................................. 79

D.2 Advanced File Handling Information ...................................................................... 82

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The E-Class Mark III printer (hereafter referred to as “the printer”) is user-friendly thermal printing device that blends quality and durability in an affordable package to meet all of your labeling needs. This manual provides the information necessary to operate and maintain the printer.

To begin printing labels or tags, refer to the instructions included with your software labeling program. For your convenience, a Windows printer driver can be found on the Accessories CD-ROM, or it can be downloaded from our website at http://www.datamax-oneil.com. (If you wish to write custom programs or label formats, a copy of the Programmer’s Manual also is included for your reference, or the manual can be downloaded.)

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After removing the printer from the packaging material, check the contents of the box. In addition to the printer, the following items should be present:

 Power Supply  Accessories CD-ROM  Any special or additionally ordered items

Additional Requirements

The following items are necessary to generate labels:

 Parallel, Serial, USB, or Ethernet cable, see

Section 2.2.2 for details.

 Applicable media; see Appendix A for details.

Contact customer support or your sales representative for advice on the media and software that may best be suited for your application.



It is a good idea to save all packaging material for future use.

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Chapter 1 – Getting Started 1

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Professional + modules equipped with the Key Lock Option also include a built-in Kensington Security Slot with a metal backing plate. The Kensington slot allows you to physically secure the printer from being stolen by tethering it to a larger object like a desk or counter. There are many security solutions offered by Kensington that are compatible with the slot.

Visit http://www.kensington.com for a full line of locking options and accessories. The Kensington Security Slot has been the industry standard since 1990, giving customers the

best option for physical security of computer and electronic equipment.

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Kensington Security Slot



2 Chapter 1 – Getting Started

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This section explains how to connect your printer and load media (including ribbon, if equi pped for thermal transfer operation).

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2.2.1 Power Connections

The printer is powered by an external auto-ranging power supply, which connects between the printer and an electrical outlet. Ensure that the operating ranges of the power supply are compatible with your electrical service, (see Appendix A for details) then connect power as follows:



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Before connecting power to the printer, ensure that the Power Switch is in the OFF (O) position.

1) Connect the Power Supply to Power Jack of the printer.

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2) Connect the AC Power Cord to the Power Supply.

3) Connect the AC Power Cord to an Electrical Outlet.

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Power Supply

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AC Power Cord

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Power Jack



Electrical Outlet



Chapter 2 – Printer Setup 3

2.2.2 Interface Connections



Before connecting interface cables to the printer, ensure that the Power Switch is in the OFF (O) position.

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Ethernet Port



USB Port



Serial Port



USB Host Port



Parallel Port



Cable Requirements

Choose the correct cable when interfacing the printer to the host:

 The Parallel Port (optional) supports parallel communications via a 36-pin male mini-Centronics

connector. Bi-directional communications (forward and reverse channels) is supported when an IEEE 1284 compliant cable and supporting host software is used.

 The Ethernet Port supports Wired LAN communications (see Appendix B for information).  The Serial Port supports RS-232C communications via a DB-9 connector with specif ic pin-outs

(interface cable part numbers and pin-outs are given below; contact your reseller to order). Serial port



settings are menu-selectable and must match the host settings.

Part # 32-2483-01

Part # 32-2301-01

 The USB Port supports high-speed serial communications and requires a standard USB interface

cable.

 The USB Host Port (optional). The USB Host Port allows the printer to accept external USB memory

devices for storing graphics, label formats, fonts, and firmware. The port can also accept an USB keyboard for standalone, direct data (Line mode) input applications; see the Programmer’s Manual for more information on how to utilize the port.

The printer automatically establishes communications with the first port through which valid data is received. Afterward, a timeout period must be exceeded (or power must be cycled OFF and ON) to change the established communications port.

4 Chapter 2 – Printer Setup

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The printer is equipped with an Adjustable Media Sensor and may require adjustment to match your media choice, refer to Section 4.4.

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2.3.1 Loading Roll Media

Load media as follows:

1) Pull forward on the Cover Latches and lift up on the cover. Pro+ models have Key Lock option that must be unlocked before the cover can be opened.

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Cover Latches

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Key Lock Option (Pro+

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models only)

2) Slide the Media Guides outward.



Pro+ model Media Guides are equipped with Adjustable Media Core Hangers, see section 2.3.5.

3) Slide the Media Hangers outward and insert the Roll Media as shown. Allow the Media Hangers to retract and grasp the media roll.

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Media Hangers



Media Guides



Roll Media



Chapter 2 – Printer Setup 5

4) Pull out enough media to exit the front of the printer. Adjust the Media Guides so they are lightly touching the edge of the media.

5) If using thermal transfer media (ribbon) proceed to Section 2.4 Loading Ribbon. Otherwise close the printer’s Cover and press downward until latched. Pro



Pro+ models are equipped with a Cover Release Latch. Press outward on the latch to release cover.

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Cover

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Cover Release Latch

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(Pro+ models only)

6) Press the

button to advance the media (if the Fault Light is lit, see Section 3.7.)

The printer is factory set to use gap media. If using another media type (for example, continuous

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media), printer setup must be reconfigured; see Section 3.4

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6 Chapter 2 – Printer Setup

2.3.2 Loading - External Media

Using Internal Media Chute Guides Accessory (Professional model only)

Load media as follows:

1) Slide the Media Guides outward.

2) Slide the Media Hangers outward and install the two Media Chute Guides into the Media Hangers.

Media Chute Guides

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Media Hangers

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External Media Guide

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3) Position the Media Hangers to match the width of the media being used. Slide the Hanger Lock against the Media Hanger to hold this position.

Media Hangers

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Hanger Lock



Chapter 2 – Printer Setup 7

4) Route the media through the External Media Slot in the rear of the printer. Pull out enough media to exit the front of the printer. Adjust the Media Guides so they are lightly touching the edge of the media.

External Media Slot

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Media Guides

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External Media Supply

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5) If using Thermal Transfer media (ribbon) proceed to Section 2.4 Loading Ribbon. Otherwise close the printer’s Cover and press downward until latched.

6) Press the button to advance the media (if the Fault Light is lit, see Section 3.7.)

The printer is factory set to use gap media. If using another media type (for example, continuous media), printer setup must be reconfigured; see Section 3.4

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8 Chapter 2 – Printer Setup

2.3.3 Loading Media with the Peel and Present Option

Load media for peeling (if the printer is equipped with the option) as follows:

 

When using the Peel Mechanism do not exceed a print speed of 4 IPS.

To utilize “Tear mode” with Peel and Present Option installed; move the Peeler Door to its open position.

1) Load media as described in Section 2.3, (steps 1-3).

2) Remove about 8 inches (200mm) of labels from the Media Backing.

3) Open the Peeler Door. Route the Media Backing over the Platen Roller and Peel Bar, and then behind the Peel Roller and Peeler Door, as shown below.

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Media Backing

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Peeler Door

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Platen Roller

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Peel Bar

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Peel Roller

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4) Close the Peeler Door.

5) If using Thermal Transfer media (ribbon) proceed to Section 2.4 Loading Ribbon. Otherwise cl ose the printer’s Cover and press downward until latched.

6) Press the

7) The printer will now peel each label and present it to the operator for removal. The indicator light will flash orange and the next label will not feed/print until the previous label is removed.

The printer is factory set to use gap media. If using another media type (for example, continuous media), printer setup must be reconfigured; see Section 3.4

button to advance the media (if the Fault Light is lit, see Section 3.7.)

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Chapter 2 – Printer Setup 9

2.3.4 Loading Media with the Cutter Option

Load media for cutting (if the printer is equipped with the option) as follows:

1) Load media as described in Section 2.3, (steps 1-3).

2) Route the media through the opening in the Cutter.

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Cutter



Media



 

3) If using Thermal Transfer media (ribbon) proceed to Section 2.4 Loading Ribbon. Otherwise close the printer’s Cover and press downward until latched.

4) Press the button to advance the media (if the Fault Light is lit, see Section 3.7.). The printer will now cut each label as it exits from the printer.

7) The printer will now peel each label and present it to the operator for removal.

If the printer is equipped with the Present Sensor Option, the indicator light will flash orange and the next label will not feed/print until the previous label is removed.

The printer is factory set to use gap media. If using another media type (for example, continuous media), printer setup must be reconfigured; see Section 3.4

.

10 Chapter 2 – Printer Setup

2.3.5 Adjustable Media Core Hangers (Pro+ models only)

The Adjustable Media Core Hangers allow for support of media rolls with 3”, 1.5”, or 1” cores. To adjust:

1) Pull outward in on the Core Hanger and slide the Core Hanger up or down to the desired setting. Be sure both core hangers are set to the same position.

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Media Hanger



Core Hanger



3”, 1.5”, and 1” Core Positions



Not in use Position



(for fanfold or external supply)

Chapter 2 – Printer Setup 11

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The printer is capable of using C.S.I (Coated Side In) and C.S.O (Coated Side Out) ri bbons in the following configurations:

½” Core Ribbons

Ribbon Core Width: 4.3 inches (110mm) Ribbon Width: 1.0 - 4.3 inches (25 - 110mm); Centered on core

1” Core Ribbons (with Ribbon Core Adapters, see section 2.4.1.)

Ribbon Core Width: 1.0 - 4.3 inches (25 - 110mm); Centered on Ribbon Core Adapters

Ribbon Width: 1.0 - 4.3 inches (25 - 110mm); Centered on core

Load ribbon as follows:



If equipped with the thermal transfer option, the printer is factory set to use ribbon; see Section 3.4 to change this setting if using direct thermal media.

1) Determine the type of ribbon (C.S.I or C.S.O) you are using.

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C.S.I Coated Side In Ribbon C.S.O Coated Side Out Ribbon



Ensure the inked side of the ribbon faces toward the label media, not the printhead.

12 Chapter 2 – Printer Setup

2) Push out the Supply Hub and load the Supply Roll into the printer as shown. Depending on the size of the Supply Roll, the Media Bouncer may need to be pushed out of the way.

3) Once the Supply Roll is loaded, slide the Ribbon Handler Latch downward to unlatch the Ribbon Handler Assembly.

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Supply Roll



Supply Hub



Media Bouncer



Ribbon Handler Latch



Ribbon Handler Assembly



4) Push out the Take-up Hub and load an empty Ribbon Core into the printer as shown.

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Ribbon Core



Take-up Hub



Chapter 2 – Printer Setup 13

5) Route the ribbon from the supply roll to the Ribbon Core, as shown below.

6) If not already attached, affix the leader of the ribbon to the Ribbon Core using Tape. Rotate the Take-up Hub Wheel several times to secure the ribbon.

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Ribbon Core



Tape



Take-up Hub Wheel



7) Raise and latch the Ribbon Handler Assembly. Close the cover and press the

button to advance

the media (if the Fault Light is lit, see Section 3.7.)

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Ribbon Handler Assembly



Cover



14 Chapter 2 – Printer Setup

2.4.1 Using the Ribbon Core Adapters

When using ribbons with a 1” (25.4mm) I.D. core, a Core Adapter must be used.

1) Slide the Ribbon Roll (with the leader positioned as shown above) onto a Core Adapter. Slide an empty Ribbon Core onto the remaining Core Adapter.

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  

Core Adapter Ribbon Roll Ribbon Core

2) If using a narrow ribbon, position the Ribbon Roll so that it is centered on the Core Adapter. The Core Adapters are marked in both inches and centimeters to aid in proper positioning.

Core Adapter



Ribbon Roll



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Chapter 2 – Printer Setup 15

16 Chapter 2 – Printer Setup

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Green/Orange Status LED

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Graphic Display

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Multi-function Button

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The Front Panel consists of a graphic display, two indicator lights, four directional arrow buttons and one multi-function button, as detailed in the following sections.

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Two LED indicator lights provide a quick visual reference of printer operations and conditions, as defined below:

Color Green Orange

Solid

Flashing

Off



Both indicators will be ON during power-up initialization and following a reset.

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Ready to print

Processing/busy Paused/busy Out of stock\labels or printer jam..

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Paused or Present

Sensor is blocked.

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No Error

Chapter 3 – Printer Operation 17

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The User Interface is divided in three sections, Feed/Pause, Test, and Menu. Button functions are dependent on the mode currently in use.

Use the Up and Down arrow buttons to scroll to the item and then press the center button to enter that menu mode.

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Time/Date



Printer Mode



Programmable Marquee

(See Programmer's Manual for



displaying a custom message)

3.3.1 Feed/Pause Mode

At idle: Feeds the media to the next label. When printing: Pauses current print job; prompts user to resume or cancel

Scrolls upward to the next menu item

Scrolls downward to the next menu item

N/A

3.3.2 Test Mode

The Test Mode contains test and informational label selections:

 Print Quality Label  Print Configuration  Ribbon Test Label  Test Label  Validation Label  Print Last Label  Network Report

Internally generated, these labels are printed at pre-selected media type, speed, and heat settings. Changes to these print settings can be made via the Menu System or through host commands. When printing, use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width menu setting.

(1) Press the CANCEL KEY to stop printing.



(2) A printing delay can be set; see Print Test Rate in the Diagnostics menu branch.

18 Chapter 3 – Printer Operation

Enters the Test mode menu/sub-menu items. Prints the chosen test label.

Scrolls upward to the next menu item. Increments the Count value.

Scrolls downward to the next menu item. Decrements the Count value.

Exits the Test menu mode

Displays the ‘Count’ screen.

3.3.3 Menu Mode

The menu mode is covered in detail in Chapter 4.

Enters the Menu mode menu/sub-menu items. Enter/Accepts current prompt.

Scrolls upward to the next menu item. Increments the current value.

Scrolls downward to the next menu item. Decrements the current value.

Exits to the previous menus level

Enters the next menu/sub-menu item.

Chapter 3 – Printer Operation 19

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The printer contains many user adjustable parameters. These parameters are configurable using a few methods. The table below lists the most popular ways of configuring the printer and the advantages of each. Choose the method that best addresses your application.

Method Description Pros Cons For More Info

NETira CT (located on the Accessories CD-ROM) is a Windows based configuration

NETira CT Program*

Internal Web Pages*

utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer’s serial, USB, Ethernet, or parallel connection.

Internal web pages are simple HTML pages that can be accessed with any web browser via the optional Ethernet port.

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Easy to use, gives the user the most control of the printer.

Easy to use. Printer can be configured from any host connected to the network regardless of physical location or host operating system.

No additional software required.

Software must be installed on a Windows based host computer.

Printer must be equipped with an Ethernet or Wi-FI option.

Depending on the complexity of the network, initial connection may not be possible until network parameters are set via another method.

See

Section 3.5

See

Appendix B

Windows Driver

DPL Programming Commands

* Recommended methods

The Windows printer driver (located on the Accessories CDROM).

DPL Programming Language commands can be built into custom label formats or sent individually to the printer.

Many applications require use of driver for printing from 3 party applications. This can be an all in one solution for some users that do not require advanced setups.

DPL commands can be built directly into label formats which can configure the printer on the fly.

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Requires installation of a driver on a Windows based host.

Only basics parameters can be configured.

DPL programming knowledge needed.

See

Section 3.6

See the

Programmer’s

Manual

20 Chapter 3 – Printer Operation

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NETira CT (located on the Accessories CD-ROM) is a Windows-based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer’s serial, USB, Ethernet, or parallel ports.

NETira Features:



USB and Parallel Port Connection Requirements

Using Netira CT with an USB or parallel port connection requires a Windows driver to be installed and the driver to be set to “Print directly to the printer”. Install the Windows driver as described in section 3.6. Then follow the steps below to set the driver setting:

1) Open the list of installed printers on your PC.

2) Right click on the printer and select Properties

3) In the Driver Properties window, click on the

4) Click the “Print directly to the printer” radio

USB and parallel port connections will now be available for use with Netira CT.

 Allows Real-Time Control/Query of Printer Configuration  Define and Save Optimal Configurations for Applications  Saved Configurations can be Shared with other Printers and Sent via Email  Download Files, Formats and Fonts  Query Memory Modules

Be sure to use the NETira utility located on the Accessories CD-ROM that is included with your printer. Older versions might not operate correctly with some printers. For the latest version please visit our web site at http://www.datamax-oneil.com

Be sure your printer’s firmware version is 9.03_0016B or greater. Firmware is available from our website, for the latest version please visit our web site at http://www.datamax-oneil.com

Windows XP

Open Printer and Faxes by clicking the Start button, and then Settings, and then click on Printer and Faxes.

Windows 7

Open Devices and Printers by clicking the Start button, and then click on Devices and Printers.

from the drop down menu.

Advanced tab.

button. Then click OK.

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Chapter 3 – Printer Operation 21

NETira CT Usage

1) Once installed launch the NETira CT configuration utility:

2) Be sure the printer is ‘ON’. Connect the host to the printer (see Section 2.2.2 Interface Connections).

For Serial Connections:

a) Query the printer by using the ‘Auto Detect’ button.

This will connect to the printer and retrieve the setting currently stored in the printer.

For USB and Parallel Connections:

Close the ‘Open a configuration file…’ dialogue box.

a) In the toolbar, from the drop down menu box,

select the appropriate port Then click on the Query Printer Icon

For Ethernet Connections:

Close the ‘Open a configuration file…’ dialogue box.

a) In the toolbar, Click on the ‘ TCP/IP Configuration’

Icon

.

b) In the ‘TCP/IP Configuration’ dialogue box enter the

IP address of the printer, Port: 9100 and click ‘OK’. (The IP address is displayed on the printer’s Network Report and Configuration Labels).

c) In the toolbar, from the drop down menu box, select

“TCP_IP”. Then click on the Query Printer Icon

.

22 Chapter 3 – Printer Operation

3) At this point you may browse the Printer Component categories and make any changes necessary to the printer configuration.

4) Once complete, send the new settings to the printer using the ‘Send’ button.

Note: When sending the changes to the printer, only the

changes displayed on the current page will be sent. You must click the ‘Send’ button for each page that has been modified.

Chapter 3 – Printer Operation 23

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The Windows driver is located on the Accessories CD-ROM included with your printer. For the latest version please visit our web site at http://www.datamax-oneil.com

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

Installing the Windows Driver:

1) Place the Accessories CD-ROM included with your

2) Once the CD-ROM starts select your printer model then

3) When prompted, select your pri nter from the list, (i.e.

Be sure your printer’s firmware version is 9.03_0016B or greater. Firmware is available from our website, for the latest version please visit our web site at http://www.datamax-oneil.com

Be sure your printer’s USB Mode is set to “Printer”. This mode can be viewed/changed via the printer’s front panel menu under: Communications> USB Port> USB Device Class.

printer into your computers CD-ROM drive.

“Install Driver” from the menu and follow the instructions on the screen to install.

Datamax-O’Neil E-4xxx Mark III). Continue to follow the on-screen instructions to install the driver.

24 Chapter 3 – Printer Operation

Important Notes:

The Windows driver functions the same as any other Windows printer. While built-in help files provide information on all settings, there are some important setting parameters that should be observed for trouble free printing:

Page Setup Tab: Stock

It is important that the Stock setting matches the size of the label you are using. If you cannot find a match for your label click New and enter the dimensions of your label.

Options Tab: Print Speed & Printhead Temperature

These two settings will have the greatest effect on print quality. Some label stocks will require more heat and slower print speeds to generate a quality image.

The Windows application software used to create the label format will likely have a "Page Setup" screen. This will also need to match the size of the label you are using.

Chapter 3 – Printer Operation 25

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3.7.1 Quick Calibration

Ensure the printer is properly loaded with media, proceed with calibration as follows:

 This calibration is not necessary when using continuous stock.



Calibrate the printer as follows:

Step Action Displayed Message Comment

Calibration Hints:

 Media containing large gaps may require a change in the Paper Out Distance before proceeding.

A Turn ON the printer.

Using the and press the

Make sure MEDIA SETTINGS is

B

highlighted and press the button.

Then using the SENSOR CALIBRATION.

Press the SENSOR CALIBRATION.

Make sure QUICK CALIBRATION is highlighted and press the

C

button.

Using the and then press the

proceed. With the media installed and the cover closed, press and hold the

D

button until at least 2 full labels have been fed from the printer and then release.

There are two possible outcomes:

CALIBRATION COMPLETE - will be displayed, and the media will be advanced to the next top of form if calibration was successful; or,

CALIBRATION FAILED will be displayed if calibration was not successful. In this case, check the hints listed below to help resolve the problem:

WARNING LOW BACKING is a normal message when calibrating die-cut media mounted on a highly translucent liner or notched tag stocks.

If the initial attempt fails, perform the Manual Calibration routine, see Section 3.7.2.

button scroll to MENU

button.

button, scroll to

button to access

button, scroll to YES

button to

(Printer Menu)

Quick Calibration

No

>Yes

Press/Hold Enter Key

Wait briefly for initialization to complete.

Select NO to abort this procedure.

26 Chapter 3 – Printer Operation

3.7.2 Manual Calibration

The Manual Calibration can be performed using the NETira CT Utility (see Section 3.5) or using the front panel buttons via the printer’s menu, see Section 4.4.

Manual Calibration provides dynamic readings, which can be helpful when using media with small positioncritical notches or marks.

Calibrate the Media Sensor using the steps below:

Step Action Displayed Message Comment

A

Turn ON the printer.

Using the and press the

button scroll to MENU

button.

Make sure MEDIA SETTINGS is

B

highlighted and press the

(Printer Menu)

button.

Then using the

button, scroll to

SENSOR CALIBRATION.

Press the

button to access

SENSOR CALIBRATION.

C

Make sure MANUAL CALIBRATION is highlighted and press the

button.

Using the and then press the

button, scroll to YES

button to

Manual Calibration

No

>Yes

proceed.

D

With no media installed and the cover closed, press the

button.

Remove Label Stock

Press Enter

Yyy

Load the media. Be sure the Media Sensor is positioned correctly.

E

With the media installed and the cover closed, press and hold the

button until at least 2 full labels

Please Reload Media Press/Hold Enter Key

yyy

have been fed from the printer and then release.

F Observe the calibration result. Calibration Complete

G

Press the the menu, select YES at the SAVE CHANGES prompt and then press

the

repeatedly to exit

The printer is now ready for use.

button.

Wait briefly for initialization to complete.

Select NO to abort this procedure.

This sets the empty value, where “yyy” represents the current sensor reading.

Unless otherwise noted, do not move the Media Sensor after this step.

Calibration was successful.

 If WARNING LOW BACKING is

displayed, calibration was still successful.

Chapter 3 – Printer Operation 27

3.7.3 Advanced Entry Calibration

Advanced Entry is an alternate calibration method for special-case media types, where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database.



Advanced Entry Calibration should be used only when Manual Calibration proves unsuccessful.

Calibrate the Media Sensor using the steps below:



Step Action Displayed Message Comment

A Turn ON the printer.

B

C

D

The Sensor Calibration menu item is only accessible in the Advanced Menu mode.

Wait briefly for initialization to complete.

Using the MENU and press the

Make sure MEDIA SETTINGS is highlighted and press the

button.

Then using the SENSOR CALIBRATION.

Press the SENSOR CALIBRATION.

Make sure ADVANCED ENTRY is highlighted and press the

button.

Scroll to TRAN SENSOR GAIN (or REFL SENSOR GAIN, if using reflective media) then press the

button.

button scroll to

button.

button, scroll to

button to access

(Printer Menu)

ADVANCED ENTRY

TRAN SENSOR GAIN

202

17

(0 - 31)

The following examples detail die-cut media calibration; however, unless otherwise noted, the reflective media procedure is the same.

 Do not position the Media

Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc.

Install media. Position the Media

E

in the Media Sensor and close the cover.

TRAN SENSOR GAIN

202

17

(0 - 31)

28 Chapter 3 – Printer Operation

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Using the Gain Number to 0.

Record the sensor reading as a

F

Label Value for Gain Number 00 in a table (32 rows by four columns, with headings similar to those shown below.)

or button, set the

TRAN SENSOR GAIN

253

0

(0 - 31)

This is the Label Value for a gain setting of 0.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 253 01 02

…

31

Step Action Displayed Message Comment

Using the Gain Number by one and then Record the Label Value.

G

Repeat this process for each Gain Number.

button, increment the

TRAN SENSOR GAIN

250

1

(0 - 31)

This is the Label Value for a gain setting of 1.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 01 250 02 248

… …

31 09

Chapter 3 – Printer Operation 29

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Raise the cover assembly then proceed according to the media type:

Die-cut – Remove a label or two from the liner then position the liner in the Media Sensor.

H

Notched – Position the Media in the Media Sensor under the notch.

Reflective – Position the Media in the Media Sensor under the black mark.

Lower and latch the Cover Assembly.

Using the

I

Gain Number to 0.

or button, set the

Record the reading as a TOF Value for Gain Number 0 in the table.

TRAN SENSOR GAIN

09

TRAN SENSOR GAIN

248

31

(0 - 31)

0

(0 - 31)

(1) Do not position the Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc.

(2) Do not move the Media Sensor after this step.

This is the TOF Value for a gain setting of 0, where “248” represents the current sensor reading.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248 01 250 02 248

… …

31 09

30 Chapter 3 – Printer Operation

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Using the Gain Number by one. Record the

J

TOF Value. Repeat this process for each Gain Number.

button, increment the

TRAN SENSOR GAIN

245

1

(0 - 31)

These are TOF Values, where “245” represents the current sensor reading.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248 01 250 245 02 248 234

… … …

31 09 14

Step Action Displayed Message Comment

In your sample calibration table, where both the Label Value and TOF Value are at least 20, subtract the amounts and record the result as a Difference Value (see below).

K

Identify the largest Difference Value and the corresponding Gain Number. This Gain Number will be used to resample the media.

TRAN SENSOR GAIN

14

31

(0 - 31)

In the example below, Gain Number 18 is chosen because; both values are at least twenty and it has the highest Difference Value.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248 4 01 250 245 5 02 248 234 14

… … … … 15 188 63 125 16 184 51 133 17 179 38 141 18 174 25 149 19 170 19 N/A

… … … … 31 132 14 N/A

Chapter 3 – Printer Operation 31

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Using the Gain Number determined in the

L

previous step. Press the to enable the setting.

Press the

or button, set the

button

button again to re-

OK

This example uses Gain Number

18.

enter the TRAN SENSOR GAIN (or REFL SENSOR GAIN, if using reflective media) menu item.

Complete a table (see example below) using new measurements, as follows:

(A) Raise the Cover Assembly. Place the label over the Media Sensor then lower and latch the Cover Assembly. Record the sensor reading as “Paper”.

M

(B) Raise the Cover Assembly. Place the liner, notch, or mark over the Media Sensor then lower and latch the Cover Assembly.

TRAN SENSOR GAIN

yyy

18

(0 - 31)

Where “yyy” is a numerical value representing the current sensor reading.

 The re-sampled values may

differ from those previously noted. This is normal; do not readjust the Media Sensor.

Record the sensor reading as “Gap (or Mark)”.

(C) Raise the Cover Assembly. Remove all media from the Media Sensor then lower and latch the Cover Assembly. Record the sensor reading as “Empty”.

Selected Gain Table

Gain Number Paper Gap (or Mark) Empty

18 174 42 9

32 Chapter 3 – Printer Operation

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Press the

button to exit the

current menu level.

Using the PAPER SENSOR LEVEL (or if using reflective media, REFL PAPER

N

LEVEL) and then press the button.

Using the Paper value determined in Step M

and then press the

Using the SENSOR LEVEL (or, if using reflective media, MARK SENSOR

LEVEL) and then press the button.

O

Using the Gap (or Mark) value determined in

Step M and then press the button.

button, scroll to

or button, set the

button.

button, scroll to GAP

or button, Set the

PAPER SENSOR LEVEL

GAP SENSOR LEVEL

174

(0 - 255)

042

(0 - 255)

This is the Paper value.

This is the Gap (or Mark) value.

Using the EMPTY SENSOR LEVEL and then

press the

P

Set the Empty value determined in Step M and then press the

button.

Press the the menu, select YES at the SAVE

Q

CHANGES prompt and then press the

button, scroll to

button.

repeatedly to exit

button.

EMPTY SENSOR LEVEL

Save Changes?

No

>Yes

9

(0 - 255)

This is the Empty value.

Save Changes. The printer is ready for use.

If the calibration attempt fails, try desensitizing the sensor as follows:

 Go to MEDIA SETTINGS / SENSOR CALIBRATION / ADVANCED ENTRY / TRAN (or REFL) SENSOR GAIN

and lower the corresponding GAIN SETTING by one.

 Exit the menu and save your changes. Test your media at the new setting. If necessary, repeat until a

usable Gain Setting is obtained.

Chapter 3 – Printer Operation 33

34 Chapter 3 – Printer Operation

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

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 The User Menu accesses basic printer settings and functions  The Advanced Menu accesses all operational settings, functions, and diagnostics

Prompts may appear before menu access is granted and before changes are enacted; see Security for details.

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 Media Settings  Print Control  Printer Options  System Settings

(1) Some setting changes will only become effective (and saved) after selecting YES at the Save Changes prompt.

(2) Labeling software may, in some cases, override the printer menu settings; see Advanced Menu for details.

Chapter 4 – Menu System 35

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The Advanced Menu contains all setting, control, and functional selections in these menus:

 Media Settings  Print Control  Printer Options  System Settings  Communications  Diagnostics

After selecting the Advanced Menu, it will be shown whenever the MENU branch is accessed. To enable the Advanced Menu, proceed as follows:

button to scroll to MENU and then press the button.

button, scroll to SYSTEM SETTINGS then press the button.

button, scroll to ADVANCED MENU then press the button. (Upon completion, OK



1. Press the

2. Using the

3. Be sure the cursor is next to MENU MODE then press the

4. Using the will be displayed and the printer will exit the menu system.)

(1) Some setting changes will only become effective (and saved) after selecting YES at the Save Changes prompt.

(2) Labeling software may, in some cases, override the printer menu settings; see Advanced Menu / Communications / Host Settings to avoid potential conflicts.

(3) To return to the User Menu, re-select it or restore the factory defaults.

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36 Chapter 4 – Menu System

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Media Settings

The Media Settings menu contains label and ribbon sensing and sizing functions, as well as printhead cleaning selections:

 Media Type  Media Index Type  Auto Calibration*  Label Length  Maximum Label Length*  Paper Empty Distance*  Label Width  Ribbon Low Options*  Sensor Calibration*  Printhead Cleaning*



Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

MEDIA TYPE Selects the method used to print labels and should be set according to the type of media being

DIRECT THERMAL Sets use for media that is heat reactive to produce an image.

THERMAL TRANSFER Sets use for media that requires a ribbon to produce an image.

MEDIA INDEX TYPE Selects the top-of-form (TOF) sensing method used to determine the leading edge of the label,

GAP TOF will be recognized by sensing the gaps in the media. (Default Setting) NOTCH TOF will be recognized by sensing the notches on the edge of the media. HOLE TOF will be recognized by sensing the holes in the field of the me dia. BLACK MARK TOF will be recognized by sensing the reflective (black) marks on the underside of the media. CONTINUOUS No TOF sensing will be used; instead, LABEL LENGTH (in Media Settings) is used.

AUTO CALIBRATION The printer will sense each label as it exits the printer an d continually make sensor adjustments

ENABLE (Default Setting) DISABLE Printer will use the stored calibration values

LABEL LENGTH Determines the length of the label (0 - 99.99 inches) when the SENSOR TYPE is set to

4.00 Is the default setting.

MAXIMUM LABEL LENGTH Sets the distance (0 - 99.99 inches) that the printer will feed media to find TOF (when the Sensor

8.00 Is the default setting.



PAPER EMPTY DISTANCE Sets the distance (0 - 99.99 inches) the printer will attempt to feed before an Out Of Stock Fault

0.25 Is the default setting.



LABEL WIDTH Sets the maximum printable width. Objects extending beyond this setting will NOT print, wher e:

4.00 Is the default setting.

Maximum Label Length should typically be 2.5 to 3 times the physical length of the label.

When using clear or translucent media, this setting should be longer than the actual label size.

used, where:

where:

to ensure the best possible calibration.

CONTINUOUS, where:

Type is set to GAP or REFLECTIVE) before a TOF Fault is declared, where:

is declared, where:

Chapter 4 – Menu System 37

DISPLAYED ITEM ITEM DESCRIPTION

RIBBON LOW OPTIONS Defines the printer response when THERMAL TRANSFER mode is selected and the ribbon supply

RIBBON LOW DIAMETER

0.50 Is the default setting.

PAUSE ON RIBBON LOW

ENABLE Pauses when a Ribbon Low Diameter condition is detected; the PAUSE Key must be pressed to

DISABLE No action is required by the operator; printing can continue until a Ribbon Fault is declared.

SENSOR CALIBRATION Selects the media sensor calibration method, where:

QUICK CALIBRATION Sets the values via internal printer calculations by feeding blank labels through the printer. MANUAL CALIBRATION Manual calibration that scans media and backing and out of stock condition to calculate the proper

ADVANCED ENTRY Sets the values via manual entry (typically for hard to calibrate label stocks), as described in t he

PAPER SENSOR LEVEL

REFL PAPER LEVEL Establishes the threshold for the reflective value (0 - 255), where 170 is the default setting. GAP SENSOR LEVEL Establishes the threshold for the gap value (0 - 255), where 040 is the default setting. MARK SENSOR

LEVEL EMPTY SENSOR

LEVEL TRAN SENSOR

GAIN REFL SENSOR GAIN Establishes the sensitivity of the reflective sensor (0 - 31), where 15 is the default setting.

PRINTHEAD CLEANING Controls the automatic cleaning alert and function, where:

CLEAN HEAD SCHEDULE Specifies the inch (or centimeter) count at which to clean the printhead, and if exceeded three

CLEAN HEAD COUNTER Indicates the number of inches (or centimeters) since a cleaning was last initiated. RESET COUNTER Resets the Clean Head Counter to zero to restart the Clean Head Schedule. CLEAN HEAD NOW Initiates the cleaning process and resets the Clean Head Counter.

begins to diminish. Sets the ribbon supply threshold diameter (1.00 - 2.00 inches) that will trigger a Low Ribbon

Warning prompt, where:

Allows the printer to enter a paused condition when Ribbon Low Diameter is met, where:

proceed with the print job.

(Default Setting)

calibration.

ADVANCED ENTRY CALIBRATION where: Establishes the threshold for the paper value (0 - 255), where 170 is the default setting.

Establishes the threshold for the mark value (0 - 255), where 040 is the default setting.

Establishes the threshold for the empty value (0 - 255), where 000 is the default setting.

Establishes the sensitivity of the transmissive sensor (0 - 31), where 15 is the default setting.

times, declare a Head Cleaning Fault. (Note that the specified count [0 - 200 inches] will be multiplied by one thousand, and that zero [the default setting] will disable the function.)

38 Chapter 4 – Menu System

Print Control

The Print Control menu contains printing throughput, offset and custom setup functions:



Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

HEAT Controls the burn time (0 - 30) of the printhead (and is equivalent to the Heat setting in many

10 Is the default setting.

PRINT SPEED Controls the rate of label movement during printing, where:

x.x in/sec Default setting is dependant on printer model.

FEED SPEED Controls the rate of label movement between printing areas, where:

x.x in/sec Default setting is dependant on printer model.

REVERSE SPEED Controls the rate of label movement (2.0 - 5.0 inches per second) during backup positioning, where:

2.0 in/sec Is the default setting.

SLEW SPEED Controls the rate of label movement (2.0 - 16.0 inches per second) between printing areas when

x.x in/sec Default setting is dependant on printer model.

ROW OFFSET Shifts the vertical start of print position (0 - 99.99 inches) on the label, where:

0.00 in. Is the default setting.

COLUMN OFFSET Shifts the HORIZONTAL, left-justified start of print position to the right (0-99.99 inches), without

0.00 in. Is the default setting.

PRESENT DISTANCE Sets the label stop position (0 - 4.00 inches) past the start of print position upon output. When

0.00 in. Is the default setting.



TOF PRECEDENCE

DISABLE Prints labels formats without TOF truncating. (Default Setting) ENABLE Ends the label at the next TOF, truncating any print data that extends past this mark.

CUSTOM ADJUSTMENTS Changes the factory adjustment parameters to finely and independently compensate for slight

DARKNESS Controls the strobe time (1 - 64) to establish the nominal HEAT setting for printhead-specific

32 Is the default setting.

CONTRAST Allows fine-tuning (1 - 64) of the gray adjustment for print quality, where:

32 Is the default setting.

ROW ADJUST Shifts the vertical start of print position (in xxx dots) to fine-tune the ROW OFFSET setting, where:

+0 (-100 – 2030 DOTS)

COLUMN ADJUST

+000 (-100 – 100 DOTS)

PRESENT ADJUST Adjusts the label stopping position (in xxx dots) to fine-tune the PRESENT DISTANCE setting,

+000 (-100 – 100 DOTS)

 Heat  Print S peed  Feed Speed  Reverse Speed*  Slew S peed*  Row Offset  Column Offset  Present Distance  TOF Precedence*  Custom Adjustments*

software labeling programs), where:

using the GPIO function, where:

shifting the LABEL WIDTH termination point to the right, where:

subsequent label formats are received, the printer will automatically back up the label to position it at the start of print position, where:

When set to 0.01 in., NONE is assumed and a zero (0) positioning value will be used.

Allows an override of label format data when the form length is exceeded, where:

mechanical differences sometimes evident when multiple printers share label formats. These settings are also available to make special label formatting adjustments, where:

thermal characteristics, where:

If shifting Row Adjust in the negative direction, modify the PRESENT ADJUST setting (see below) by that same amount.

Shifts both the horizontal start of print position and the LABEL WIDTH termination point to the right (in xxx dots) to fine-tune the COLUMN OFFSET setting, where:

Is the setting.

where: Is the setting.

Chapter 4 – Menu System 39

Printer Options

The Printer Options menu contains file-handling, module, and optional equipment settings:

 Modules  Present Sensor  Cutter

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

MODULES Controls memory handling functions, where:

DIRECTORY Allows viewing and printing of the a vailable space and file types ( including plug-in files) present on a

PRINT FILE Prints selections from stored file types:

PROCESS FILE Processes a selected file for use by the printer. FORMAT MODULE

DELETE FILE Selects from the list of available files for deleting. COPY FILE Selects from the list of available files for copying, prompting yo u for the destination module before

UNPROTECT MODULE

PRESENT SENSOR Controls the "on-demand" dispensing of labels , where:

MODE Sets the detection method and response of the printer:

ENABLED Enables the Present Sensor (or Peel and Present mechanism) and sets the label stop location; if not

DISABLED Disables the option.

RETRACT DELAY Programs a time delay for the retraction of the next label in the print process, where:

(1 - 255 x 10 mS)

070

CUTTER Controls the Cutter operation, where:

MODE Sets the detection method and response of the printer:

DISABLED Disables the cutter. AUTO Is the default setting, where the presence of the cutter option is automatically sensed. If detected,

ENABLED Enables the cutter. If the cutter is not detected, a fault will be generated.

module. Only detected modules will be listed, and selecting ALL will display all results. (See the Programmer’s Manual for memory allocation information.)

File Extension Printed Result

DBM A font sample. DCM The configuration commands contained in the file. DIM The image. DLB The stored label. DLN The name of the language. DMS The database contained in the file for RFID. DPL A label format, if detected . DTT A font sample. PLU The names of the files contained in the plug-in directory. PRN Is processed as a DPL file. TXT Is processed as a DPL file.

Selects from a list of modules available for format ting by the printer. Choosing FORMAT MODULE will erase existing data in the selected module

execution. Selects from the list of available modules to unprotect, and then prompting you regarding the

outcome of the attempt.

detected, a fault will be gener ated.

Is the range, times 10 millisecon ds; and Seventy (times ten) is the default setting.

the cutter is enabled; otherwise, it will be ignored.

40 Chapter 4 – Menu System

System Settings

The System Settings menu contains label formatting, operation, and control functions:

 Menu Mode  Configuration File  Internal Module*  Default Modul e*  Scaleable Font Cache*  Single Byte Symbols*  Double Byte Symbols*  Time And Date  Media Counters*  Print Configuration*  Configuration Level*  Set Factory Defaults*  Format Attributes*  Label Rotation  Imaging Mode*  Pause Mode*  Peel Mode*  Security*  Units Of Measure*  Input Mode*  User Label Mode*  DPL Emulation*  Column Emulation*  Row Emulation*  SOP Emulation*  Back After Print*  Font Emulation*  Label Store*  Menu Language  Display Settings*  Fault Handling*  Buzzer*  SCL Font Bold Factor*



Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

MENU MODE Sets the menu access level, where:

USER MENU Accesses limited basic menu items. ADVANCED MENU Accesses all menu items.

CONFIGURATION FILE Controls the creation, storage, and recall of printer configuration files, where:

RESTORE AS CURRENT

SAVE SETTING AS Creates a file based on the current printer configuration, as described here. DELETE FILE Removes a selected configuration file from memory. (An active file cannot be deleted.) FACTORY SETTING

FILE

INTERNAL MODULE Sets the number of 1KB blocks (100 - 5120) allocated for the internal DRAM ‘D’ module, where:

1024 Is the Default Setting.

DEFAULT MODULE Designates the memory module to be used for file storage when not specified, where:

D Is the Default Setting (DRAM module). G Flash module.



The available modules may vary depending upon printer model and options.

Returns the printer to a previously saved configuration.

Provides a list of availa ble configuration files used to restore the printer's configuration following a Level One Reset or when YES is selected in the SET FACTORY DEFAULTS menu. (NONE is the default file setting.)

Chapter 4 – Menu System 41

DISPLAYED ITEM ITEM DESCRIPTION

SCALEABLE FONT CACHE

384 KBytes Is the Default Setting.

SINGLE BYTE SYMBOLS Selects the code page used to print single byte fonts, including:

ARABIC-8 ISO 15: ITALIAN ISO 17: SPANISH CYRILLIC LEGAL ISO 11: SWEDISH ISO 60: DAN/NOR HP4000 ZAPF DINGBAT SYMBOL DESKTOP MATH-8 TURKISH-8 ITC ZAPF DINGBAT/100 MACINTOSH PS TEXT ITC ZAPF DINGBAT/200 PS-MATH UTF-8 ITC ZAPF DINGBAT/300 PC-858 MULTILINGUAL ISO 4: UK PS ITC ZAPF DINGBAT MICROSOFT PUBLISHING ISO 6: ASCII ISO 8859/1 LATIN 1 PC-8 CODE PAGE 437 VENTURA INTERNATIONAL ISO 8859/2 LATIN 2 PC-8 D/N, CP 437N VENTURA US ISO 8859/5 LATIN 5 PC-852 LATIN 2 VENTURA MATH ISO 8859/10 LATIN 6 PC-851 LATIN/GREEK WINDOWS 3.1 LATIN 1 ISO 8859/7 LT/GK E7 PC-862 LATIN/ARABIC WINDOWS LATIN/ARABIC ISO 8859/15 LATIN 9 PI FONT AGFA TIDBITS ISO 8859/7 LT/GK EG PC-850 MULTILINGUAL (Default Setting) WINDOWS 3.1 LATIN 2 ISO 8859/8 LATIN/HBR PC-864 LATIN/ARABIC WINDOWS LATIN/GREEK ISO 8859/8 LATIN/CYR PC-8 TK, CP 437T WINDOWS 3.1 LATIN 5 ISO 69: FRENCH PC-1004 WINDOWS GREEK-8 PC-775 BALTIC WINDOWS 3.0 LATIN 1 PC-8 GREEK PTXT3000 WINDOWS LATIN/CYRIC ISO 21: GERMAN NON-UGL, PI FONT WINDOWS 3.0 LATIN 5 HEBREW-7 ROMAN-8 HEBREW-8 ROMAN-9



Reference the Programmer’s Manual for code page symbol set details.

DOUBLE BYTE SYMBOLS Selects the optional ILPC code page used to print double byte fonts, where:

JIS Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard EUC Extended UNIX Code UNICODE Unicode (including Korean). (Default setting) GB Government Bureau Industry Standard; Chinese (PRC) BIG 5 Taiwan encoded



TIME AND DATE Sets the printer's time and date. MEDIA COUNTERS Displays and controls various internal counters, where:

ABSOLUTE COUNTER Shows the total number of inches printed and the date the counter was set (non-resettable). RESETTABLE COUNTER Shows the number of inches printed since the last reset (user-resettable). RESET COUNTER Returns the Resettable Counter to zero.

PRINT CONFIGURATION Produces a Configuration L abel using the printer's current database information.

Reference the Programmer’s Manual for the code page symbol set details.

(1) The information varies with the model, firmware version, and installed options.



(2) To capture all the data, use media that is at least 2 inches (51 mm) wide and set the Label Width (in Media Settings) according to the width of your labels.

Configures the number of 1KB blocks (128 - 512) allocated for the scaleable font engine, where:

42 Chapter 4 – Menu System

DISPLAYED ITEM ITEM DESCRIPTION

CONFIGURATION LEVEL Displays the hardware and software levels of the printer, where:

PRINTER KEY Identifies the unique key number of the printer, in the form:

APPLICATION VERSION

BOOT LOADER Displays the version level of the boot loaders.

UPGRADE PRINTER CODE

UNLOCK FEATURE Unlocks additional optional features within the printer. (An authorization code is required.)

SET FACTORY DEFAULTS Returns the printer settings to the factory-programmed values (except CUSTOM ADJUSTMENTS and

FORMAT ATTRIBUTES Defines the manner in which overlapping text and graphics appear when printed, where:

TRANSPARENT Intersecting text, images, and bar codes will be printed, for example:



This information is als o provided on the Configuration Label.

vvvv-cwxx-yyyyyy-zzz, where:

vvvv - Represents the printer model number. cwxx - Represents the hardware/software feature level, where: c - Represents the printer class. w - Represents hardware feature level of the main board. xx - Represents the software feature level (10 = standard DPL, and 20 = Internal CG Times

yyyyyy - Is the manufacturing date code. zzz - Is a unique time stamp.

Font). Features are accepted up to this value, but increases beyond the range will require an authorization code.

Displays the level, version number, and date of the application firmware.

Upgrades the software feature level of the printer.

calibrations); or, if selected, to the Factory Setting File, where selecting YES at the prompt causes the configuration to be restored.

XOR Intersecting text, images, an d bar codes will not be printed, fo r example:

OPAQUE Intersecting text, images, and bar codes will be printed by obliterating those formatted first, fo r

LABEL ROTATION Allows the label format to be rotated 180 degrees before printing, where:

ENABLED Flips the format. DISABLED Does not flip the format. (Default Setting)

IMAGING MODE Determines the process used to format labels, where:

MULTIPLE LABEL Images multiple labels as memory permits to achieve the fastest throughput. If time-stamping

SINGLE LABEL Images the next label only after the previous label has been printed, providing the most accurate

PAUSE MODE Allows for controlled interactive printing, where:

ENABLED Requires you to press the PAUSE Key to print each label. DISABLED Labels are printed without pausing. (Default Setting)

PEEL MODE Allows the printer to wait until the Start of Print signal is received (via the optional GPIO Port) to

ENABLED Inhibits the feed function until the Start of Print signal is received. DISABLED Feeds the label regardless of the Start of Print signal. (Default Setting)

SECURITY Allows all or part of the User Interface to be password-protected and for that password to be

SELECT SECURITY Allows password to be set for specific User Interface areas, where:

DISABLED No password is required for menu access. (Default Setting) SECURE MENU Sets a password requirement for User and Advanced menu entry. MENU AND TEST Sets a password requirement for all menu entries. ADVANCED

MENU

MODIFY PASSWORD Modifies the four-digit password required when security is enabled. For modification, the code must



To be activated, the password must initially be set to a value other than the default setting (0000).

example:

labels, however, the indicat ed time will reflect the moment of imaging rather than the a ctual print time. (Default Setting)

time-stamps but at a slower throughput rate.

feed a label, where:

modified:

Sets a password requirement for Advanced menu entry. (After enabling this selection, make it effective by returning the Menu Mode to the User setting; see above.)

be reentered when prompted to confirm.

(Default Setting)

Chapter 4 – Menu System 43

DISPLAYED ITEM ITEM DESCRIPTION

UNITS OF MEASURE Sets the measurement standard used, where:

IMPERIAL Uses inches. (Default Setting) METRIC Uses millimeters and centimeters.

INPUT MODE Defines the type of processing that will occur when data is received, where:

DPL Processes data for standard DPL printing. LINE Processes data for Line Mode (template) printing. PL-Z Alternative programming language processing will be used, with the exception of the following DPL

PL-I Processes data for PL-I printing. PL-B Processes data for PL-B printing. AUTO Identifies then activates the appropriate emulation parser for the data.

USER LABEL MODE Sets the printer to power-up as default, where:

ENABLED

specific-parameters: DPL Emulation; SOP Emulation; and Label Store.

Functions in standalone mode for quick access to user defined formats.



This mode will remain active until disabled.

DISABLED

DPL EMULATION Allows the printer to reproduce, for back ward compatibility, label formats with the same

STANDARD Standard DPL processing will be used for printing. (Default Setting) ALLEGRO Processes DPL data as an Allegro®, including row position calculations based on 194 dots per inch

PRODIGY PLUS Processes DPL data as a Prodigy Plus®, including column calculations based on 200 dots per inch

PRODIGY Processes DPL data as a Prodigy®, including column calculations based on 200 dots per inch and the

Functions in normal mode, awaiting commands from a host. (Default Setting)

characteristics as those produced by legacy models, where:

and the exceptions noted below.

exceptions noted below.

Exceptions: Data Terminator processing – When printing I 2 of 5 bar codes D, J, and L, the

first non-numeric chara cter processed will terminate the bar code data field. Bar Size exception – When printing I 2 of 5 bar code L, if the bar size specified is

greater than P (25) it is automatically decreased to 10. Human Readable Fonts fixed size – When printing EAN and UPC bar codes B, C, F,

G, M, and N, a fixed font size is produced. Line and box vertical sizing anomaly – When printing rotations 2 and 4, lines and

boxes are affected by the vertical multiplication factor defined in the DPL Dxx command.

Column position defaults – Column positions greater than the printhead width are adjusted back to the printable area then printed.

Bar codes in rotation 3 - (upside down / right to left) default sizing – When row position in rotation 3 is less than bar code height, bar codes falling off the label's leading edge are pushed back onto the label.

<STX>L command – When no printable fields reside in the format, it results in no label movement.

44 Chapter 4 – Menu System

DISPLAYED ITEM ITEM DESCRIPTION

COLUMN EMULATION Allows the column dots per inch to be adjusted (153 - 253 dots), so that numbers smaller than the

XXX Dots Default setting is dependant on printer model.

ROW EMULATION Allows the row dots per inch to be adjusted (103 - 303), so that numbers smaller than the printhead

XXX Dots Default setting is dependant on printer model.

SOP EMULATION Allows label positioning commands to function with backward compatibility when printin g label

DISABLED Produces the natural start of print position. (Default Setting) 110 (PRODPLUS) Emulates the Prodigy Plus® start of print position. 220 (ALLEGRO) Emulates the Allegro® start of print position. 250 (PRODIGY) Emulates the Prodigy™ start of print position.

BACK AFTER PRINT Determines media movement when a cutter, present sensor, peel and present, or GPIO is enabled,

MODE

DISABLED Movement occurs only when the next label is ready to print, minimizing edge curling. (Default

ENABLED

BACKUP DELAY (1/50s)

000 Retraction occurs when the next label is received and processed. (Default Setting)

FONT EMULATION Allows font substitution for all internal fonts where:

STANDARD FONTS Prints using a standard (internal) font. (Default Setting) CG TIMES Prints using the CG Times font. USER ID S50 Prints using a downloaded font.

LABEL STORE Deter mines the command recall level used when retrieving stored label formats, where:

STATE & FIELDS Recalls the printer state (i.e., heat, speed settings, etc.) and the label-formatting commands for the

FIELDS ONLY Recalls the label-formatting commands for the stored label.

MENU LANGUAGE Selects the menu and configuration label language. Only languages that are resident will be

ENGLISH Enables English (Default Setting)

DISPLAY SETTINGS

GRAPHIC DISPLAY MODE

STANDARD ENHANCED Is the enlarged setting.

DISPLAY UNITS Determines the displayed type of distance information, where:

STANDARD Displays the information according to the UNITS OF MEASURE setting (see above). IMPERIAL Displays the information in inches. METRIC Displays the information in millimeters and centimeters.

DISPLAY BACKLIGHT Controls the mode and “ON” time of the display’s backlight

BACKLIGHT MODE Sets the mode in which the b acklight is activated. Choices are Always On, Always Off, or Auto. AUTO ON TIME Set the amount of time t he bac klight will remain on. BA CKLIGH T MODE (see a bove) must b e set to auto .

DISPLAY CONTRAST Adjusts the displays contrast (0-100), where:

50 Is the default setting

FAULT HANDLING Determines the intervention required and the disposition of the label in pro cess when a fault occurs,

LEVEL Selects the user action and the reprint status upon declaration of a fault, where:

NO REPRINT Printing stops and a fault message is displayed. Following correction of the problem, the FEED Key

STANDARD Printing stops and a fault message is displayed. Following correction of the problem, the FEED Key

BUZZER Sets a scalable font boldfacing amount, where:

ENABLED Enables the printers buzzer. (Default Setting) DISABLED Disables the printers buzzer.

SCL FONT BOLD FACTOR Sets a scalable font boldfacing amount, where:

08 (1 – 36) Is the setting, based on an incrementing scale, where eight (08) is nominal.

printhead resolution reduce the printed output from right to left, where:

resolution enlarge the height of the printed output and numbers larger reduce it, where:

formats designed for legacy models, where:

where: Repositions media, where:

Setting)

Movement occurs according to BACKUP DELAY timing after a cut, cleared sensor, or SOP to allow fastest throughput.

Instructs the printer to retract a presented label after a specified time elapses (0 – 255, in onefiftieth of a second increments), where:

stored label. (Default Setting)

displayed (see Appendix D), where:

Determines the appearance of the items in the display, where: Determines the magnification of the displayed items, where:

Is the normal setting.

where:

must be pressed to clear the fault, but the label in process is not r eprinted.

must be pressed to clear the fault then the label in process is reprinted. (Default Setting.)

Chapter 4 – Menu System 45

Communications

The Communications menu contains interface and host control functions:

 Serial Port A*  Parallel Port A*  USB Port*  Network/Bluetooth*  Host Settings*



Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

SERIAL PORT A Controls the RS-232 communications settings for Serial Port A, where:

BAUD RATE Sets the serial communication rate, where:

(1200 – 115KBPS) 9600 BPS

PROTOCOL Sets the data flow control (handshaking) method, where:

BOTH XON/XOFF and CTS/DTR are used. (Default Setting) SOFTWARE XON/XOFF is used. HARDWARE CTS/DTR is used. NONE Flow control is not used.

PARITY Sets word parity, where:

NONE Parity is not used. (Default Setting) ODD Odd parity is used. EVEN Even parity is used.

DATA BITS Sets word length, where:

(7 - 8) 8

STOP BITS Sets the number of stop bits, where:

(1 - 2) 1

PARALLEL PORT A Controls the communication setting for the parallel port, where:

PORT DIRECTION Determines if data is returned from the printer, where:

UNI-DIRECTIONAL No data is returned; communication is one-way. BI-DIRECTIONAL Data is returned in compliance with IEEE 1284 back-channel operation. (Default Setting)

Is the range, in Bits Per Second; and, is the Default Setting.

A seven or eight bit word is selectable; and, is the Default Setting.

One stop or two stop bits are selectable; and, is the Default Setting.

USB PORT Controls the communication setting for the USB port

USB DEVICE CLASS Defines the USB port type

PRINTER Sets the printer for use as a typical Windows printer CDC Sets the printer for use with handled PC’s and similar devices COMPOSITE Combines both Printer and CDC classes. (Default Setting)



An IEEE 1284 bidirectional cable is required.

46 Chapter 4 – Menu System

DISPLAYED ITEM ITEM DESCRIPTION

NETWORK/BLUETOOTH Controls the communications settings for the network and Bluetooth interfaces, where:

ACTIVE INTERFACE Selects the network interface currently in use by the printer, where:

NONE Disables all interfaces WIRED

ETHERNET WIRELESS

ETHERNET BLUETOOTH Selects the Bluetooth interface (if installed)

WIRED ETHERNET Controls the communications settings for the wired Ethernet network interface

IP DISCOVERY Sets the address discovery method, where:

USE STATIC ADDRESSES

USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the

USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the

STATIC IP ADDRESS

STATIC SUBNET MASK

STATIC GATEWAY

DUPLEX CAPABILITY

Selects the Wired Ethernet interface

Selects the Wireless Ethernet interface (if installed)

The stored static IP, Subnet Mask, and / or Gateway Address will be used.

responsible server at startup. Manual modifications to IP Address, Subnet Mask, or Gateway Address are not allowed; and, if no server is found, the specified static value will be used. (Default Setting)

Specifies the static IP Address of the interface in the standard octet format.

Specifies the static Subnet assigned to the interface, for example:255.255.255.000.

Specifies the Gateway Address th e interface will use, for example:192.168.10.1

Specifies the transmission and speed of the wired Ethernet connection:



A server assigned IP address takes precedence over any static IP address stored in the interface.

• Auto-Negotiate (default);

• 10 BaseT Half Duplex

• 10 BaseT Full Duplex

• 100 BaseT Half Duplex

• 100 BaseT Full Duplex

PRIMARY WINS SERVER

SECONDARY WINS SERVER

PRIMARY DNS SERVER

SECONDARY DNS SERVER

SNMP TRAP ADDRESS

SNMP SERVER ADDRESS

NETBIOS ENABLE

NO (Default Setting)

YES TCP PRINT PORT Selects the Port to use for all TCP network communications; Default is 9100 INACTIVITY TIME Set the amount of time (in seconds) in which the current port will remain open when no activity is

LPD PRINT PORT Selects the Port to use for all LPD network communications; Default is 515

The IP address of the primary WINS Server.

The IP address of the secondary WINS Server.

The IP address of the primary DNS Server.

The IP address of the secondary DNS Server.

Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver. When zeroed, no traps are sent.

Is the server address in standard octet format for SNMP services.

Enables or disables the NET BIOS SERVICES

present.

Chapter 4 – Menu System 47

DISPLAYED ITEM ITEM DESCRIPTION

WIRELESS ETHERNET Controls the communications settings for the wireless Ethernet network interface, where:

IP DISCOVERY Sets the address discovery method, where:

USE STATIC

ADDRESSES

USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the

USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the

STATIC IP ADDRESS

STATIC SUBNET MASK

STATIC GATEWAY

BLUETOOTH Controls the communications settings for the Bluetooth network interface, where:

DISCOVERABLE Yes/No; Determines whether other Bluetooth devices in range can detect the printer. CONNECTABLE Yes/No; Determines whether other Bluetooth devices in range can connect to the printer. BONDABLE Yes/No; Determines whether other Bluetooth devices in range can create a “bondable” connection

AUTHENTICATION REQUIRED

ENCRYPTION Yes/No; Determines whether encryption is used during data transfer to the printer. INACTIVE

DISCONNECT TIME

POWER DOWN TIME

GENERAL NETWORK Controls general communication parameters, where:

SNMP ENABLE Sets SNMP

NO (Default Setting)

YES TELNET ENABLE Enable/Disable Telnet protocol

NO (Default Setting)

YES FTP SERVER

ENABLE

NO (Default Setting)

YES HTTP SERVER

ENABLE

NO

YES (Default Setting) LPD PRINT

ENABLE

NO

YES (Default Setting) TCP PRINT

ENABLE

NO

YES (Default Setting) NETCENTER

ENABLE

NO (Default Setting)

YES GRATUITOUS ARP

NETWORK REPORT

The stored static IP, Subnet Mask, and / or Gateway Address will be used.

responsible server at startup. Manual modifications to IP Address, Subnet Mask, or Gateway Address are not allowed; and, if no server is found, the specified static value will be used. (Default Setting)

responsible server at startup. Manual modifications to IP Address, Subnet Mask, or Gateway Address are not allowed; and, if no server is found, the specified static value will be used. (Default Setting

Specifies the static IP Address of the interface in the standard octet format.

Specifies the static Subnet assigned to the interface, for example:255.255.255.000.

Specifies the Gateway Address th e interface will use, for example:192.168.10.1

with the printer Yes/No; Determines whether passkey is required to the printer.

(0-65535 in seconds); Default: 60 Set the amount of time (in seconds) in which the current connection will remain open when no activity is present.

(0-65535 in seconds); Default: 60 Set the amount of time (in seconds) in which the Bluetooth module will remain on when no a ctivity is present.

Enable/Disable FTP protocol

Enable/Disable LPD protocol

Enable/Disable TCP protocol

Enable/Disable Netcenter c ompatibility

Sets time interval for ARP transmission packets, where: (0-100 minutes); Default is 0

Print or view on screen the printers network information.



A server assigned IP address takes precedence over any static IP address stored in the interface.

)

48 Chapter 4 – Menu System

DISPLAYED ITEM ITEM DESCRIPTION

HOST SETTINGS Controls the communications with a host device, where:

The "ignore host" settings for ESC SEQUENCES, HEAT, SPEED, TOF SENSING,

HOST TIMEOUT Sets the number of seconds (1 - 60) that an established communications port must be idle before

10 Is the Default Setting.

CONTROL CODES Allows changes to the prefix of the software commands interpreted by the printer, where:

STANDARD CODES

ALTERNATE CODES

ALTERNATE CODES 2

CUSTOM CODES Each DPL command (SOH, STX, CR, and count-by) may be selected by entering the desired Hex

FEEDBACK CHARACTERS

ENABLED Sends feedback characters to the host. DISABLED Does not send feedback characters to the host. (Default Setting)

ESC SEQUENCES Allows data containing invalid ESC control code sequences to be processed, where:

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores ESC sequences are during processing (since some systems send a “banner” to the printer).

HEAT COMMAND Determines the way the DPL Heat command is handled, where:

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores DPL Heat commands; instead, the heat value is controlled via the menu setting.

SPEED COMMANDS Determines the way DPL Print, Feed, Slew, and Reverse commands are handled, where:

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores DPL speed commands; instead, the speeds are controlled via the menu setting.

TOF SENSING COMMANDS

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores DPL TOF commands; instead, TOF is controlled via the menu setting.

SYMBOL SET COMMAND

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores DPL Symbol Set commands; instead, the Symbol Set selection is controlled via the menu

CNTRL-CODES (DATA)

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores DPL Control Codes; instead, the control code functions are established via the menu setting.

STX-V SW SETTINGS Determines the way in which the DPL <STX>V command is handled, where:

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores the option-enable command; instead, the option selections are controlled via menu settings.

MAX LENGTH COMMAND

ENABLED Processes commands normally. (Default Setting) DISABLED Ignores the maximum label length command; instead, Maximum Label Length is controlled via the

PROCESS SOH (DATA)

ENABLED Operations are interrupted upon receipt to process the command. DISABLED Processes commands normally. (Default Setting)

data can be received through an alternate port, where:

Use these characters: Hex 01 = SOH command; Hex 02 = STX command; count-by = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return. (Default Setting)

Use these characters: Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x0D = Carriage Return.

Use these characters: Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x7C = Carriage Return.

code. Allows the printer to return a Hex 1E (RS) after each label successfully prints, and a Hex 1F (US)

after each label batch successfully prints, where:

Bitmapped font downloads are disabled in this mode.

Determines the way in which DPL Gap, Continuous, and Reflective commands are handled, where:

Determines the way in which DPL Single and Double Symbol Set commands are handled, where:

setting. Determines the way in which DPL SOH, STX, CR, ESC, and ^ codes are handled, where:

Determines the way in which th e DPL <STX>M command is handled, where:

menu setting. Determines the way the printer responds to an Immediate Command (e.g., Get Status, Module

Storage, etc.), where:



SYMBOL SET, CNTRL-CODES, STX-V SW SETTINGS, and MAX LENGTH will be unaffected when PL-Z Mode is selected (see Input Mode for details).

If the time-out period is exceeded before all data is received, th e data will be ignored.

Chapter 4 – Menu System 49

Diagnostics

The Diagnostics menu contains testing functions and printhead reporting selections:

 Hex Dump Mode*  Options Testin g*  Print Test Rate (min )*  Sensor Readings*  Ribbon Sensor Limits*



Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

HEX DUMP MODE Determines how the printer handles the data received from a host, where:

ENABLE The printer outputs the raw ASCII data it receives without interpretation; no processing occurs. DISABLE Processes data normally. (Default Setting) FILE CAPTURE Saves the incoming data to Module H (USB thumbdrive) if present; otherwise, the file is stored on

OPTIONS TESTING Performs printer option diagnostics or monitors and outputs test results, where:

TEST PRESENT SENSOR

TEST CUTTER Performs a functional test of the Cutter, where:

PERFORM TEST 001 TIMES

PRINT TEST RATE (MIN) Sets a label-to-label delay interval (0 - 120 minutes) when Test label batch printing, where:

000 Is the Default Setting.

SENSOR READINGS

RIBBON SENSOR LIMITS Displays the values from the ribbon sensor readings (see example below) for printers equipped with

FLASH MODULE REPORT Displays the module report data, where:

VIEW Displays the data. PRINT Prints a reference label:

 Flash Module Report*

Module G. The file name, in the form [dmx_xxx_yyy.dpl], where the count is automatically incremented for every capture and a unique printer time stamp (xxx), is assigned.

Performs a functional test of the Present Sensor by indicating LABEL PRESENTED (when a label blocks the sensor) and LABEL NOT PRESENTED (when no label blocks the sensor). (Note that this test can also be used to check the sensor function of the Peel & Present option.)

Cycles the cutter blade a selected number of times (0 - 999), with PASS / FAIL results given for each cycling attempt.

Displays the values (0 – 255) from the printer sensors, where:

THR = Printhead thermistor sensor; TRAN = Gap media sensor (REFL when set to reflective); RIBM = Ribbon sensor; 24V = 24 volt power supply sensor; PS = Present sensor; HD = Printhead position sensor; and, RANK = Printhead ranking resistor.

the thermal transfer option, where:

THR TRAN RIBM 24V 103 091 009 171

PS HD RANK 003 255 050

RIBBON ADC LOW

111

RIBBON ADC HIGH

249

FLASH MODULE REPORT

SUN 12:44PM 23MAY2011

Module G Mount Fail: 0 Module G Reformatted: 0

50 Chapter 4 – Menu System

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Turn OFF the printer before cleaning the printhead. Use solvent* applied with a cotton swab to clean the printhead from end to end.

Turn OFF the printer. Rotate the platen roller and clean it thoroughly with solvent* applied with a cotton swab.

Rotate the peel-off roller and clean it thoroughly with solvent* applied with a cotton swab.

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After every roll of media.

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Area Method Interval

Media Path Solvent* After every roll of media.

Peel/Tear Bar Solvent* As needed

Media Sensor Blown air or brush Monthly

Exterior Mild detergent or desktop cleaner. As needed

Interior Brush or vacuum cleaner As needed.

* A solvent containing isopropyl alcohol is recommended for use.

Isopropyl alcohol is a flammable solvent; always take the proper precautions when in use.

Chapter 5 – Maintenance and Adjustments 51

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Never use a sharp, hard, or abrasive object on the printhead.

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If print quality declines (symptoms can include unreadable bar codes or streaks through text and graphics), the typical cause is debris buildup on the printhead which, left unattended, can lead to premature dot failure. Depending upon the supplies and printing parameters used, different cleaning methods are recommended.



Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. To learn more visit our website.

Cotton Swab Procedure

If printing with direct thermal media or thermal transfer media with wax ribbon, clean the pri nthead as follows:

1) Turn OFF the power switch and unplug the printer. Open the printer. Wait briefly for the printhead to cool.

2) Remove any installed media and ribbon. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, thoroughly clean the Printhead.

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Streaks can indicate a dirty or a faulty printhead.

Cotton Swab with Solvent



Printhead

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52 Chapter 5 – Maintenance Adjustments

Cleaning Card Procedure

If printing with direct thermal media, thermal transfer media with wax/resin ribbon combinations, or if the Cotton Swab technique was not successful, clean the printhead as follows:

1) Open the printer. Wait briefly for the Printhead to cool.

2) Remove media and ribbon then place a Cleaning Card under the Printhead (part number 70-2013-

01).

3) Close the cover then press the button to initiate cleaning.

4) After the cleaning card has been run through the printer, reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few sample labels and examine them. If streaking is still present, use the Cleaning Film Procedure, below; otherwise, this completes cleaning.

Cleaning Film Procedure

If printing with thermal transfer media and resin ribbon, when printing with a Heat Val ue of 22 or higher, or when other methods prove unsuccessful, clean the printhead as follows:

1) Open the printer. Wait briefly for the Printhead to cool..

2) Remove media and ribbon then place a sheet of Cleaning Film under the Printhead (part number 70-2087-01).

3) Close the cover then press

4) After the cleaning film has been run through the printer, turn OFF the Power Switch and unplug the printer. Open the cover and wait briefly for the Printhead to cool. Using a cotton swab moistened (not soaked) with isopropyl alcohol, clean the Printhead then allow it to dry.

5) Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few sample labels and examine them. If streaking is still present, the Printhead may need to be replaced; see Section 5.5

button to initiate cleaning.

Chapter 5 – Maintenance and Adjustments 53

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The adjustable ribbon handler feature, found on printers equipped with the thermal transfer option, allows the optimum amount tension to be supplied by the ribbon supply hub. Adjust the ribbon tension as follows:

1) Turn ‘off’ the printer.

2) Hold the ribbon/ribbon hub to prevent it from turning. Then push in and rotate the Ribbon Tension Adjustment Knob to the position that matches the core size of the ribbon in use.

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Ribbon Handler

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Ribbon Tension Adjustment Knob

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54 Chapter 5 – Maintenance Adjustments

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The optional Adjustable Media Sensor (AMS) allows the printer to accept a wider variety of media configurations. The table below defines general AMS positions for various media and Top of Form (TOF) types.

Media Type

Continuous

Die-Cut

Notched/Hole

Black Bar

Position the AMS as follows:

1) On the Bottom AMS Sensor, identify the proper Indicator for use with your media.

Gap or Notch Indicator



Reflective (Mark) Indicator



Lock Release



crosses the sensors. (top and bottom

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Any location in the media path with

both sensors aligned.

Any location within the media path

where the gap between the labels

sensors must be aligned)

Center of the Notch or Hole

Center of the Black Mark Reflective

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AMS Positioning

Sensor Location TOF Sensing Method

(Only detects out of media)

Continuous

Separate Die Cut and

Notched. Use this for the

Notched or Hole Media

Gap (primary)

Reflective (secondary)

2) Depress the Lock Release and slide the Bottom AMS sensor so the Indicator is in line with the center of the notch, gap, or reflective (mark) of the installed media.

3) Depress the Lock Release and slide the Top AMS Sensor over to the same setting as the Bottom AMS Sensor, (this is not necessary if using reflective media).

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Bottom AMS Sensor



Top AMS Sensor



4) Load media, see Section 2.3.

Chapter 5 – Maintenance and Adjustments 55

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If the Printhead becomes damaged or worn, replace it as follows:

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Always follow proper Electro Static Discharge procedures when replacing the printhead.

1) Turn OFF the printer and remove the ribbon if installed.

2) Lower the Ribbon Handler Assembly.

3) Press outward on the two Printhead Carrier Tabs and rotate the Printhead Carrier down.

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Printhead Assembly Tabs

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Printhead Carrier

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4) Press inward on the two Printhead Shield Tabs and rotate the Printhead Shield down.

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56 Chapter 5 – Maintenance Adjustments

5) Loosen the Printhead Screw and allow the Printhead to fall free.

6) Remove the Printhead Cable.

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Printhead Screw

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Printhead Cable

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Installation:

1) Carefully connect the Printhead Cable to the new Printhead.

2) Position the Printhead in the Printhead Carrier and tighten the Printhead Screw.

3) Ensure the Sensor properly seated and rotate the Printhead Shield upward until it snaps into place.

4) Rotate the Printhead Carrier upward until it snaps into place.

Chapter 5 – Maintenance and Adjustments 57

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The Platen Roller can be easily removed for cleaning, replacement, or clearing media jams.

1) Turn OFF the printer and remove the media if installed.

2) Lift up on the two Platen Roller Tabs.

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3) Remove the Platen Roller Assembly from the printer.

Installation:

1) Position the Platen Roller Assembly into the printer.

2) Rotate the two Platen Roller Tabs downward until they snap into place.

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When program updates and/or new features are added, they can be downloaded to the printer as follows:

1) Identify the new version for your model of printer from the Datamax-O’Neil Web site at www.datamax-oneil.com and download it onto your computer’s hard drive.

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section 3.5 for more information on NETira CT).

It is recommended that the configuration be saved before downloading firmware, and restored when



3) Go to the Tools>Upgrade>Firmware.

4) Click the ‘Send’ button to start the

5.7.1 Boot 1 and Boot 2 Boot Loaders

1) Connect the printer to your PC using a serial cable

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section 3.5 for



3)

4) Check the “Select and Download Boot 1 file:”, “Select and Download Boot 2 file:” and “Erase S y stem



finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open” when restoring the configuration.

Select the binary file (BIN file).

firmware update.

more information on NETira CT).

It is recommended that the configuration be saved before downloading firmware, and restored when finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open” when restoring the configuration.

Go to the Tools>Upgrade>Firmware. Select the binary files (BIN files) for each of the Boot files.

and/or User Area” boxes and click send to initiate the download.

Always Check “Erase System and/or User Area” box unless otherwise instructed..

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5) Once the Boot Loader files have been loaded, the firmware version can now be updated using the

procedure outlined in section 5.7.

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60 Chapter 5 – Maintenance Adjustments

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Occasionally, situations arise that require troubleshooting. Possible problem situations and potential solutions are listed below. Contact a qualified technician for problems that persist or problems not covered in this section.

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The following section lists the symptoms and the associated page numbers of the topics covered. While not every situation is addressed, you may find some tips helpful. After a correction action is taken press the FEED Button to clear the alarm.

Unacceptable print quality:

The printer does not print or prints several labels at once:

The ribbon does not advance (the paper advances, but ribbon does not):

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 Dirty printhead: Clean the printhead (see Section 5.2).  The temperature setting may be incorrect for the media being used: Use the software program or

DPL commands adjust the Heat Setting and Print Speed.

 A mismatched incorrect ribbon/media combination is being used: Check the types being used.  Faulty printhead: Replace it (see Section 5.5) or call for service.

 The labels are incorrectly loaded: See the loading instructions on the inside cover of the printer, or

in Section 2.3.

 The media is not calibrated: Calibrate it (see Section 3.7).  The media sensor or sensor circuitry may be defective: Call for service.

 The ribbon may be installed incorrectly: Ensure that the inked side of the ribbon faces the labels.

With most ribbons this can be verified by rubbing paper against the ribbon; the ink should smudge the paper. Or, if using label stock, the sticky side of a label will pull off the ink.

 A mismatched ribbon/paper combination is resulting in an insufficient amount of friction between

paper and ribbon: Ensure that the correct type of ribbon is being used with the media.

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Chapter 6 – Troubleshooting 61

Skips every other label (print quality is good, but every other label is skipped):

 The label is formatted too close to the top edge of the label: Leave white space equal to 8-dot

rows (about .02 inch [.5mm]) at the top of the label.

 The media is not calibrated: Calibrate it (see Section 3.7).  The media sensor or media sensor circuitry may be defective: Call for service.

Unable to print rotations:

 The characters are formatted outside the dimensi o ns of the label: Check that the row/column

values provide enough room for the height of the image being printed.

Light print on the right side of the label:

 The printer’s cover is not latched down: Latch it.  The printhead is not properly aligned: Call for service.

Printer fails to power ON:

Label advances 1-2 inches before a fault indication:

Label advances 12 inches before a fault indication:

Labels move excessively from side to side during printing:

 The AC wall outlet may be faulty: Try another outlet.  The power supply may be faulty: Replace it.  Possible defective power switch: Call for service.

 The ribbon may be incorrectly installed. Ensure that the inked side of the ribbon faces the labels.

With most ribbons this can be verified by rubbing paper against the ribbon; the ink should smudge the paper. Or, if using label stock, the sticky side of a label will pull off the ink.

 A mismatched ribbon/paper combination is resulting in an insufficient amount of friction between

paper and ribbon: Ensure that the correct type of ribbon is being used with the media.

 The media may not be properly loaded: Reload it (see Section 2.3). When loading media ensure

that the media hangers and media guides are against the media and that gaps or marks in the labels are in line with the media sensor.

 The media sensor or media sensor circuitry may be defective: Call for service.

 The media may not be properly loaded: Reload it (see Section 2.3). When loading media ensure

that the media hangers and media guides are against the media and that gaps or marks in the labels are in line with the media sensor.

62 Chapter 6 – Troubleshooting

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The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). To decode this information, the Programmer’s Manual is an essential reference. This output can be used for debugging the label format. In addition, by repeatedly sending a format, this mode can uncover handshaking problems (if they exist). Handshaking problems are identified by sections of missing data in the character string.

To print the Hex Dump Label:

To begin, go to the Diagnostics menu and enable Hex Dump Mode; see Section 4.4. Exit the menu and save the changes. Now, ‘HEX DUMP MODE’ will be indicated by the display and all data sent to the printer will now be output in hexadecimal code, along with the printable ASCII equivalents, as shown below. To exit Hex Dump Mode, re-enter the Diagnostics Menu and disable the Hex Dump Mode, exit the menu, then save the changes.

The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex code output will be immediate. As a final note, many software programs use bit mapping to construct the label, making diagnosis difficult. Contact Datamax-O’Neil Technical Support with any questions.

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Chapter 6 – Troubleshooting 63

64 Chapter 6 – Troubleshooting

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Mechanical

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Pro Models: 8.01 inches (20.4 cm) Pro+ Models: 8.54 inches (21.7 cm)

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Depth

Height

Weight

Operating Temperature AC Input Voltage Power Supply:

Printing

Print Method Direct Thermal; Thermal Transfer (optional)

Print Speed

Resolution

Tear Bar Tear up

Pro Models: 11.10 inches (28.2 cm) Pro+ Models: 14.17 inches (36.0 cm)

Pro Models: 7.36 inches (18.7 cm) Pro+ Models: 9.45 inches (24.0 cm)

Pro Models: 5.25 pounds (2.4 kg) Pro+ Models: 7.75 pounds (3.5 kg)

40 to 95 F (4 to 35 C)

105 VAC to 250 VAC / 50-60 Hz

203 DPI Models: 2 - 6 IPS (50.8 – 152.4mm/s) 300 DPI Models: 2 - 5 IPS (50.8 – 127mm/s)

203 DPI Models: 203 DPI (8 dots/mm) 300 DPI Models: 300 DPI (11.8 dots/mm)

DRAM Memory 16MB FLASH Memory 64MB

Appendix A – Specifications 65

Media / Ribbon

Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.4 inches (110mm) Min. Media Width 0.75 inches (19mm)

Max. Print Width

Print Length Range .236 – 99 in ches (6 - 2514mm)

Minimum Label Height

Media Thickness Range

Media Supply Roll Capacity

Ribbon Width Range

Ribbon Roll Capacity

203 DPI Models: 4.25 inches (108mm) 300 DPI Models: 4.12 inches (106mm)

Tear: 0.5 inches (12mm) Peel: 1.0 inches (25mm) Cut: 1.18 inches (30mm)

.0025 - .01 inches (.064 - .254mm); up to .005 inches (.127mm) with

optional Cutter

Pro Models: 5 inches (127mm) O.D. on a 1 inch (25.4mm) core Pro+ Models: 7.2 inches (182.9mm) O.D. on 3 inch (76.2mm), 1.5 inch (38.1mm), or 1 inch (25.4mm) cores

½” Core Ribbons Ribbon Core Width: 4.3 inches (110mm) Ribbon Width: 1.0 - 4.3 inches (25 - 110mm); Centered on core

1” Core Ribbons (with Ribbon Core Adapters, see section 2.4.1.) Ribbon Core Width: 1.0 - 4.3 inches (25 - 110mm); Centered on Ribbon Core Adapters

Ribbon Width: 1.0 - 4.3 inches (25 - 110mm); Centered on core

0.5” (13mm) core with 361’ (110m) long ribbon or 1" (25mm) core with 984' (300m) long ribbon

Communications

Interface Ports (standard) Baud Speed 600 to 38,400 bits per second (BPS)

USB, RS-232 (DB-9), IEEE 1284 Type C compliant mini-Centronics parallel, and 10/100 Wired LAN

Handshaking Xon/Xoff, CTS, DTR Parity Even, Odd, or None Stop Bits 1 or 2 Data Bits 7 or 8

Fonts

9 Bit Mapped Fonts rotated 0, 90, 180, and 270 degrees.

Embedded Bar Codes

32 embedded barcodes (see the Programmer’s Manual for a detailed listing).

66 Appendix A – Specifications

Approved Media

To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of DatamaxO’Neil brand media and ribbons. These supplies are specially formulated for use in our printers; use of other supplies may affect the print quality, performance, and life of the printer or its components. For a current list of approved media and ribbons for use in direct thermal and thermal transfer applications, please contact a Media Representative at (407) 523-5650.

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A Label width B Backing width 4.4 .75

C Gap between labels .25 .10 D Label length 24

E Total thickness .010 F Notch opening width -- .20

Distance from the center of the media to the center of media sensor aperture. The distances differ for “right of center” and “left of center”

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H Reflective mark width

I Distance between reflective marks 24

J Reflective mark length .25 .10

[1]

Units of measure are in inches.

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The reflective (bl ack) mark must be carbon based, placed on the backside of the

stock, and the reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3]

The label length may vary up to 99 inches with printable area not exceeding the maximum label length.

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This distance is inclusive of the minimum gap between labels. Min length of 1.25 inches (31.8mm) with optional Cutter installed.

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This distance is inclusive of the minimum reflective mark.

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.007 inches (.117mm) w/Standard Cutter.

Description Max

203 DPI: 4.25 300 DPI: 4.12

Transmissive (Gap/Hole/Notch): 42mm to left and 34mm to right

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Appendix A – Specifications 67

68 Appendix A – Specifications

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Whether a wired or wireless connection is intended, it is recommend to establish a wired connection to the printer first. This will allow access to the printers internal web pages to configure the settings necessary for a typical wireless connection. If a wired connection is not or can not be achieved all connection parameters can also be set using the NETira CT configuration utility, see section 3.5.

The printer makes IP requests at power-up, so before making a network connection to the printer consider how your IP addressing needs to be assigned. The IP addressing of the printer can be configured in one of two ways: Using a static IP Address or Using IP Discovery (DHCP, BootP, or RARP). At factory default settings IP DISCOVERY is ENABLED (DHCP).

Once the previous steps have been successfully completed you may now use the IP Address to:

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1. With Printer Off, connect the network cable then turn on Printer.

2. The printer will now search for a DHCP server. Allow up to 90 seconds for the printer to retrieve an IP address.

3. At this point it is recommended to print a Network Report. This Network Report is generated by the printer and lists important default information such as the IP and MAC Addresses as well as SSID for wireless equipped cards. To print the ‘Network Report’:

Press the button to highlight the ‘TEST’ menu branch and then press the

Using the button, scroll to Network Report, and then press the

When prompted choose either “View” (to view the information on the display) or “Print” (to print the information).

4. Verify the printer has obtained a valid IP address for your network. If a valid IP address was not obtained or you wish to use a different static address this can be set via the printer’s front panel.

Enter the printer’s menu and navigate to the Communications>Network/Bluetooth>Wired Ethernet

menu branch.

 Set the “IP Discovery” menu item to “Use Static Addresses”.  Set the “IP Address” menu item to desired value, continue the same procedure with “Subnet

 If your printer is equipped with wireless capabilities, browse to the printer’s internal web pages for

wireless/advanced configuration. See section B.2, Wireless Setup.

 Install a printer driver, and start printing from your Windows applications. See section B.3,

Installing the Printer Driver.

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Mask” and “Default Gateway” menu items if necessary. Exit the printers menu. Cycle power to the printer, upon start-up the printer will connect to the network using the new parameters you provided.

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The information on this label will vary depending on your configuration and firmware version.

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Appendix B – WLAN & LAN Setup 69

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1. Open your web browser. Type in the IP Address assigned to the printer. The printers default IP address is: 192.168.10.26.

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The following page will appear:

The printer’s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left-hand side.

Most of the items on these pages mimic the printer's internal menu. For more information on the function of these settings see the corresponding function in Chapter 4.

 

If a different IP Address has been assigned to the printer, make sure to enter the correct IP address.

You must provide a password to change any settings, the default password is “sysadm”.

If any address parameters were changed such as IP address, subnet or gateway, the printer might not be viewable from the current host if they are no longer on the same subnet.

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70 Appendix B – WLAN & LAN Setup

B.2.1 Wireless Setup – Infrastructure

After a successful setup is made via a wired connection, the Wireless connection (if equipped) can now be configured in infrastructure mode using a static or DHCP issued IP address.

1. Open your web browser. Type in the IP Address of the printer. The Default IP is:

192.168.10.26.

If a different IP Address has been assigned to the printer, make sure to

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enter the correct IP address.

A page similar to the right will appear:

2. Click on the “Wireless Ethernet Settings” menu item on the left side of the screen. Locate and set the following items:

 In the “Acquire Address Method” section, select the “Use DHCP” radio button.

For static IP setup:

 In the “Acquire Address Method” section, select the “Use Static Addresses” radio button.  In the “Static IP Addresses” section, enter valid static IP addresses for Printer IP Address,

Printer Subnet Mask, and Printer Gateway.

3. Scroll down the page to “Network Type”, select “infrastructure” from the drop down box.

4. In the SSID field type the name of the SSID of your access point.

5. Under the “WIFI Security and Authentication”, set any security/authentication settings necessary for your network.

6. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click Apply.

7. Click on the “General Network Settings” menu item on the left side of the screen. Locate and set the following items:

8. In the “Network Interface”, select the “Wireless Ethernet” radio button

9. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click Apply.

10. Click on the “Restore Defaults/Restart” menu item on the left side of the screen. Be sure that Restart Printer is displayed in the “Action to Execute:” drop down box. Enter the password at the top of the page (default is “sysadm”) and click Execute to restart the printer.

Appendix B – WLAN & LAN Setup 71

The printer will now search for a server. Allow up to 90 seconds for the printer to retrieve an IP address.

At this point it is recommended to print a Network Report. This Network Report is generated by the printer and lists important default information such as the IP and MAC Addresses as well as SSID for wireless equipped cards. To print the ‘Network Report’:

Press the button to highlight the ‘TEST’ menu branch and then press the

Using the button, scroll to Network Report, and then press the

button.

When prompted choose either “View” (to view the information on the display) or “Print” (to print the information).

Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver, and start printing from your Windows applications. See section B.3, Installing the Printer Driver.

button.

The information on this label will vary depending on your configuration and firmware version.

B.2.1 Wireless Setup – Ad-Hoc

After a successful setup is made via a wired connection, the Wireless connection (if equipped) can now be configured in ad-hoc mode using a static IP address. To configure the wireless card in Ad-hoc mode, you must configure your host computer to match the IP settings of the printer. Refer to your operating system’s or your wireless network card documentation for information on how to configure your computer.

1. Open your web browser. Type in the IP Address of the printer. The Default IP is:

192.168.10.26.

If a different IP Address has been assigned to the printer, make sure to



enter the correct IP address.

A page similar to the right will appear:

2. Click on the “Wireless Ethernet Settings” menu item on the left side of the screen. Locate and set the following items:

 In the “Acquire Address Method” section, select the “Use Static Addresses” radio button.  In the “Static IP Addresses” section, enter valid static IP addresses for Printer IP Address,

Printer Subnet Mask, and Printer Gateway.

3. Scroll down the page to “Network Type”, select “Ad-hoc” from the drop down box.

4. In the SSID field type the name of the SSID you wish to assign to the printer.

72 Appendix B – WLAN & LAN Setup

5. Under the “WIFI Security and Authentication”, set any security/authentication settings necessary for your network.

6. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click Apply.

7. Click on the “General Network Settings” menu item on the left side of the screen. Locate and set the following items:

8. In the “Network Interface”, select the “Wireless Ethernet” radio button

9. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click Apply.

10. Click on the “Restore Defaults/Restart” menu item on the left side of the screen. Be sure that Restart Printer is displayed in the “Action to Execute:” drop down box. Enter the password at the top of the page (default is “sysadm”) and click Execute to restart the printer.

11. The printer will now search for a server. Allow up to 90 seconds for the printer to retrieve an IP address.

12. From Windows, you may now “View Wireless Networks”. From the list of available wireless networks select the printer that you wish to connect to and then click on the Connect button.

If you do not see your printer listed be

sure you have the host computer configured for Ad-hoc wireless networks.

This process will vary depending on your wireless device installed in your host computer and your operating system version.

Once the previous steps have been successfully completed you may now use the IP Address assigned to the printer to install a printer driver, and start printing from your Windows applications. See section B.3, Installing the Printer Driver.

Appendix B – WLAN & LAN Setup 73

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Install the Printer Driver as follows (screen shots below are samples taken using Windows 2000; other versions will be similar):

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Start the Windows Add Printer Wizard. The following screen should appear, and then click Next>.

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Select Create a new port: and then select Standard TCP/IP Port from the drop down menu. Click Next>.

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Make sure that Local Printer is selected and then click Next>.

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Click Next>.

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In the Printer Name or IP Address: field, enter the IP address of your printer. The Port Name field does not need to be changed. When finished click Next>.

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Confirm your settings and then click Finish.

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Make sure Standard is selected and then click Next>.

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Click Have Disk

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74 Appendix B – WLAN & LAN Setup

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Insert the Accessories CDROM and click Browse.

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Click OK.

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Browse to the \DRIVERS\ folder on the CD-ROM. Ensure the file “DatamaxO’Neil.inf” is selected then click OK.

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Choose your printer from the list and then click Next>.

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Assign a name in the Printer name field and select whether or not it is to be your default printer then click Next>.

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Select No then Click Next>.

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If prompted with the Digital Signature Not Found window, click Yes to continue installation.

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Select whether or not to share this printer on your network. Then click Next>.

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Confirm your settings and then click Finish.

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Your computer will now copy the necessary files from the CD-ROM.

The driver and port installation is now complete. The printer can be selected through any Windows application.

Appendix B – WLAN & LAN Setup 75

76 Appendix B – WLAN & LAN Setup

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Bluetooth connection parameters can be set using the NETira CT configuration utility, via an established serial or wired LAN connection.

Launch the NETira CT configuration utility, and query (connect) to the printer, (see section 3.3 for more information on NETira CT).

1) Click on the General Network menu branch under the Printer Component section of the configuration utility.

2) In the Primary Interface setting; from the drop down box, select Bluetooth. Send the new setting to the printer using the ‘Send’ button. Allow 30 seconds for the printer to reset.

3) Click the Bluetooth menu under the Printer Component section of the configuration utility.

4) To set up the printer for Bluetooth, change (or confirm) the following parameter settings:

Bondable: Yes Connectable: Yes Discoverable: Yes PassKey: Default ‘0000’ (must match

entry used on host computer)

5) Send the new settings to the printer using the ‘Send’ button. Allow 30 seconds for the printer to reset.

For connection to the printer please refer to the instructions included with your Bluetooth adapter or host computer/handheld.

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Appendix C – Bluetooth Setup 77

78 Appendix C – Bluetooth Setup

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Different languages and / or Datamax-O’Neil-provided translations can be downloaded to replace the standard (English) menu of the printer by changing the spreadsheet that defines the system dictionary. To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the “Generate DPL file(s)” radio button, and then send that file(s) to the printer.

Software requirements for modifying the menu language are as follows:

• Microsoft

• Img2dl.exe (provided at ftp://ftp.datamax-oneil.com/Printer%20Firmware/EFIGS-A.I.M.W.Class/) i s a

• Common.xls (also provided at the web site above) is the Menu Dictionary.

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program used during the process to create the DPL file; and,

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Excel must be purchased by user;

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Create a Menu Language by following these steps:

A. Invoke Excel and open the Common.xls file. After the file opens, the following screen appears:

Place Img2dl.exe and Common.xls in the same directory.

Appendix D – Menu Language 79

B. Click the “Enable Macro” box. The following screen appears:

C. Click on Column J and enter the new language, or modify an existing one. Some tips on this process:

• Message Size – When entering new messages, reference the “MAX” column: this is the maximum

number of characters allowed for this field. (Warnings are displayed when the number of characters is exceeded, or when trying to modify the MAX value; however, if “cutting and pasting” fields, this warning system may be defeated.)

• Two Line Messages – Some of the message are displayed as two lines. These are indicated in the

comment fields.

• Comments – This field can be modified with no effect.

D. After editing is complete, highlight all of the columns to be created by pressing the letter above the

column (more than one column can be selected).

E. Press the Generate DPL File(s) radio button. A file will be generated for each of the selected columns

and Excel will provide confirmation (for example, as shown below, small.ls).

80 Appendix D – Menu Language

F. Download the generated files to the printer – one method is the DOS copy command:

copy small.ls lpt1: /b

G. Reset the printer by pressing and holding the CA NCEL Key for approximately four seconds.

H. After resetting, verify operation by printing a Configuration Label (see Section 4.4). New language

information will be printed under SYSTEM INFORMATION / OPTIONAL LANGUAGES. (Also, the new language will appear on the display as a menu item in SYSTEM SETTINGS / MENU LANGUAGE. These are the only methods to determine a successful download.)

Enable the new language. Enter the menu system and go to SYSTEM SETTINGS / MENU LANGUAGE and select the new language. Next select the desired font for the language. Save the changes when prompted. (A reset will occur as font validation is performed.)

An error has occurred if the printer displays the new language selection, but all messages remain in English. In this case, re-check your process or contact Datamax-O’Neil Technical Support (be ready to provide the Common.xls and DPL download files created). Other error messages are also possible:

Menu Language Error Message Description

Please select the entire column(s) or the desired language(s), by clicking on the column letter(s)

Message text may not exceed MAX = xx designated characters for this MID

After pressing the Generate DPL File(s) radio button, the languages to convert were not correctly selected.

The entered message exceeds the number of characters specified in column C. You may not modify this number.

I. Repeat Steps A – H using the filename misc.xls to translate printer option items. This will output

small20.ls.

Appendix D – Menu Language 81

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The standard printer leaves the factory with EFIGS loaded into Module Y. At this point, Module Y is LOCKED and will only accept additional language downloads.

• After downloading a language update, Module Y is left UNLOCKED until the printer is reset or power is

cycled. In this state, Module Y will accept font, image and label format downloads. The module will also honor the Clear Module request. Therefore, following an update it is recommended that a reset be performed to lock the module; otherwise, a software package may “Clear All Modules” thus destroying the new menu language(s).

•

Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0

• To restore the factory generated EFIGS image, download the file *832296.01A to the printer. This file

is located on the Datamax-O’Neil FTP site. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site.

• Downloading the same language twice will automatically delete the first occurrence, but will not free

the memory space.

• Deletion of the selected language will reset the printer to English. The total number of languages that

the printer can now accept is limited to 10, but this number is dependent upon the size of each language translation. The translation size will vary with the number of messages that are translated for that particular language. Current complete language files are about 7,000 bytes each; but with product growth, the total number of languages is expected to drop to five.

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82 Appendix D – Menu Language

The screen shot below is an example of Unicode defined languages, Chinese & Russian. Note the

only additional information required is the “double” in row 1.

Appendix D – Menu Language 83

Datamax-O'Neil EP2-00-0E001V40 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual