Datamax-O'Neil C32-00-46900006 User Manual

Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation. Windows is a registered trademark of the Microsoft Corporation. Ethernet is a registered trademark of Xerox Corporation. All other brand and product names are trademarks, service marks, registered trademarks,

or registered service marks of their respective companies.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or the performance or a breach thereof, even if Datamax-O’Neil has been advised of the possibility thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax-O’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purcha ser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to duplicate, or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright

laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of Datamax-O’Neil Corporation.

Part Number 88-2329-01, Revision R

Agency Compliance and Approvals

C US Listed

FCC: This device complies with FCC CFR 47 Part 15 Class A.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.

UL60950-1: 2003 2nd Edition Information Technology Equipment CSA C22.2 No. 60950-1-07 2nd Edition

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: 2004/108/EC EN 55022 (2006, A1 :2007) Class B EN 50024 (1998, A1:2001, A2:2003)

Safety: This product complies with IEC 60950-1, 2nd Edition, 2005-12 ROHS: 2002/95/EC LVD: 2006/95/EC

Customs Union – Russia, Kazakhstan, Belarus

GB4943.1-2011, GB9254-2008, and GB17625.1-2003

H-4212 and H-6308 models: The foregoing equipment has been registered under the Clause 3, Article 58-2 of Radio Waves Act

Important Safety Instructions

The exclamation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance instructions.

This unit has been carefully designed to provide years of safe, reliable performance. As with all electrical equipment, however, there are some basic precautions that you should follow to avoid personal injury or printer damage:

 Before using the printer, carefully read all the installation and operating instructions.  Observe all warning instruction labels on the printer.  Install the printer on a flat, firm surface.  Do not place the printer upon or near a heat source.  Never insert anything into the ventilation slots and openings of the printer.  Do not use the printer near water or spill liquid into it.  Ensure that the AC power source matches the ratings listed for the printer. (If

unsure, check with your dealer or local utility provider.)

 Do not step on the AC power cord. If the AC power cord becomes damaged or

frayed, replace it immediately.

 If the printer needs repair, consult only qualified, trained service personnel. No user-

serviceable parts are inside; do not remove the cover.

Special Instructions

The green check box is intended to alert you to notable details regarding



printer operation or to conventions used within this manual.

Applicability

The procedures, functions, and parameters described in this document are written according to an Application Version of printer firmware. To identify the Application Version that corresponds to this text, see Print Configuration in Section 4.3.5. To update the Application Version of your printer, visit our website at www.datamax-oneil.com

to download firmware.

Contents

Overview.....................................................................................................1

1.1 About the Printer ............................................................................... 1

1.1.1 Standard Features .................................................................... 1

1.1.2 Optional Features ..................................................................... 3

Getting Started ...........................................................................................7

2.1 Unpacking ........................................................................................ 7

2.1.1 Additional Requirements........................................................... 8

2.2 Installation ....................................................................................... 8

2.2.1 Connecting the Power Cord........................................................ 8

2.2.2 Connecting an Interface Cable.................................................... 9

2.2.3 Connecting to the SDIO Slot and USB Host Ports......................... 10

Setting up the Printer ............................................................................... 13

3.1 Media Loading................................................................................. 13

3.1.1 Internal Media Sources........................................................... 15

3.1.2 External Media Sources .......................................................... 17

3.1.3 Rewinding Media ................................................................... 19

3.2 Media Sensor Adjustment ................................................................. 25

3.3 Ribbon Loading ............................................................................... 26

3.4 Quick Calibration ............................................................................. 29

3.5 Print Quality Controls ....................................................................... 29

Using the Control Panel.............................................................................31

4.1 Layout ........................................................................................... 31

4.1.1 The Display ........................................................................... 32

4.1.2 Keypad Functions ................................................................... 33

4.2 The System Menu............................................................................ 34

4.2.1 Media Settings ....................................................................... 35

4.2.2 Print Control .......................................................................... 38

4.2.3 Printer Options....................................................................... 40

4.2.4 System Settings ..................................................................... 51

4.2.5 Communications..................................................................... 61

4.2.6 Diagnostics............................................................................ 69

4.2.7 MCL Options .......................................................................... 72

4.3 The Test Menu ................................................................................ 73

4.3.1 Print Quality Label .................................................................. 73

4.3.2 Ribbon Test Label................................................................... 74

4.3.3 Test Label ............................................................................. 74

4.3.4 Validation Label...................................................................... 74

4.3.5 Print Configuration.................................................................. 75

4.3.6 Print Last Label ...................................................................... 75

4.3.7 User-Defined Label ................................................................. 75

Operating, Adjusting and Maintaining the Printer.....................................77

5.1 Displayed Messages ......................................................................... 77

5.1.1 Prompts and Condition Messages .............................................. 77

5.2 Calibration...................................................................................... 80

5.2.1 Standard Calibration ............................................................... 80

5.2.2 Advanced Entry Calibration ...................................................... 82

5.3 Reset Methods ................................................................................ 89

5.3.1 Soft Reset ............................................................................. 89

5.3.2 Level One Reset ..................................................................... 90

5.3.3 Level Two Reset ..................................................................... 90

5.4 Printhead Assembly Adjustments ....................................................... 90

5.4.1 Leveling Cam Adjustment ........................................................ 90

5.4.2 Printhead Pressure Adjustment................................................. 92

5.5 Maintenance ................................................................................... 92

5.5.1 Cleaning the Printhead ............................................................ 94

5.5.2 Cleaning the Fan Filter ............................................................ 96

5.5.3 Cleaning the Interior Compartment ........................................... 96

5.5.4 Cleaning the Media Sensing Components ................................... 97

5.5.5 Cleaning the Platen and Assist Rollers........................................ 97

5.5.6 Cleaning the Ribbon Path Components....................................... 98

5.5.7 Cleaning the Exterior Surfaces.................................................100

5.6 Updating the Firmware ....................................................................100

5.7 Updating the Boot Loader ................................................................101

5.8 Downloading Fonts .........................................................................102

5.9 Replacing the Printhead...................................................................105

Troubleshooting......................................................................................107

6.1 Problem Resolution .........................................................................107

6.1.1 General Resolutions ...............................................................107

6.1.2 Warning and Fault Messages ...................................................111

6.2 Hex Dump Mode.............................................................................117

iii

Specifications.......................................................................................... 119

7.1 General.........................................................................................119

7.2 Model-Specific Specifications............................................................120

7.3 Approved Media and Ribbon .............................................................130

Appendix A.............................................................................................. 133

Module Assignments, and File Handling Definitions and Messages ................133

Appendix B.............................................................................................. 137

Resolutions, Widths, Speeds, Emulations, & Custom Adjustments ................137

Appendix C..............................................................................................141

RS-422/485 Port Configuration ...............................................................141

Appendix D .............................................................................................143

Changing the Menu Language .................................................................143

Appendix E..............................................................................................147

Saving a Configuration File .....................................................................147

Appendix F..............................................................................................149

Ethernet Setup .....................................................................................149

Appendix G..............................................................................................153

Printer Driver and Port Setup ..................................................................153

Glossary..................................................................................................167

Overview

1.1 About the Printer

Congratulations on your purchase of an H-Class printer (hereafter referred to as “the printer”). This manual provides information regarding printer setup, operation, and care.

To print label formats, refer to the instructions provided with your labeling software; or, if

you wish to write custom programs, a copy of the Class Series 2 Programmer’s Manual can

be found on the Accessories CD-ROM and at our web site at http://www.datamax-oneil.com

As detailed below, available standard and optional features can meet all of your labeling requirements.

1.1.1 Standard Features

Depending upon the model and type, the printer offers the following standard features:

Model and Type

Feature

Control Panel Security X X X

H-4xxx

Standard

H-6xxx

Standard

H-xxxxX

Tall

Default Configuration Restorable X X X

Diagnostic Display and Modes X X X

Die Cast Media Hub N/A N/A X

H-Class 1

Model and Type

Feature (continued)

H-4xxx

Standard

H-6xxx

Standard

H-xxxxX

Tall

Direct Thermal Printing X X X

Downloadable Firmware Upgrades X X X

DRAM Memory (MB) 16 16 16

EFIGS Multi-Language Support X X X

Ethernet LAN X X X

Fault Handling with Reprint & Void X X X

Flash Memory (MB) 8 8 8

Graphics Display (128 x 64 pixels) X X N/A

Graphics Display (240 X 320 pixels) Optional Optional X

Host-Accessible Memory X X X

IEEE 1284 Compliant Parallel Interface X X X

IntelliSEAQ Printhead X X X

Internal Test & Configuration Labels X X X

Label Retract Control after Print X X X

Line Mode (ASCII Text Input) Printing X X X

Media Counters X X X

Media Tear Bar X X X

Option Hardware Auto-Detection X X X

On-Demand and Batch Printing X X X

Power-up Diagnostics X X X

Resident Multiple Setup and Restore X X X

Resident Option Hardware Diagnostics X X X

RFID Upgrade Availability X X X

Ribbon Low Detection and Warning X X X

Scalable Font Engine X X X

SDIO Interface (internal remote) Optional X X

Serial RS-232/422 Interface X X X

Text, Bar Code, Graphics, and Image Printing X X X

Three-Inch Media Hub X X X

Time and Date Battery Backup X X X

Time Stamping X X X

USB (device) Interface, Version 2.0 X X X

USB Host Ports (2) (internal remote) Optional X X

2 H-Class

1.1.2 Optional Features (available except as noted)

The following optional features are offered for the printer:

40 mm Media Hub (H-4xxx and H-4xxxX models only)

A media hub that accommodates 40-millimeter cores.

DMXrfNetII

A WiFi Ethernet card with many features, including:

802.11b WiFi LAN standards-based technology Integrated module with radio, baseband, MAC, and application processors Built-in TCP/IP and UDP for flexible LAN connectivity options Built-in Web server for drop-in LAN and internet connectivity Built in WEP security protocol Integrated command interface that eliminates complicated software drivers

External Media Rewinders

Precision-crafted, bi-directional rewinding mechanisms with device-dependant features:

DMXREW1 - accepts 1 to 4 inch (25 to 101 mm) diameter core that is up to 4.5

inches wide (114 mm), and rewinds to an 8-inch (203 mm) maximum outer diameter at 10 inches per second.

DMXREW2 – accepts a 3-inch (76 mm) diameter core that is up to 9.5 inches wide

(241 mm), and rewinds to a 12-inch (304 mm) maximum outer diameter at 30

inches per second.

ILPC Fonts

Font sets that allow International Language Print Capability, consisting of one of the following:

CG-Times (western European) Scalable Kanji Gothic B Scalable Simplified Chinese GB Scalable Korean Hangul

Internal Rewinder, Power-Assisted (Standard models only)

An internal mechanism to wind printed labels, or backing material when using a Peel and

Present option, into a maximum outer diameter roll of five and half inches (139 mm).

Internal Rewinder, Powered "Full Roll" (Tall models only)

A motorized internal mechanism to wind printed labels, or pull the backing material when using a Peel and Present option, into to a maximum outer diameter roll of eight inches (203 mm).

H-Class 3

Linear Scanner (H-4xxx and H-4xxxX models only)

A CCD scanning device with data capture and integrated label voiding features to ensure the integrity of printed bar codes.

Media Cutter

A rotary-type device that cuts material with a maximum thickness of .01 inch (.254 mm) into lengths as small as 1.25 inches (31.8 mm).

Peel and Present Mechanism, High Performance

(H-4xxx and H-4xxxX models only, Internal Rewind optional)

A device that peels labels with aggressive adhesives from the backing material for immediate application, regulated by previous label removal (Minimum label length is 1.5 inches [38 mm]).

Peel and Present Mechanism, Standard (Internal Rewind required)

A device that peels labels from the backing material for immediate application, regulated by

previous label removal (Minimum label length is 1.5 inches [38 mm]).

Present Sensor

An output regulator that inhibits printing when a label is presented.

RFID (All models except H-8308X)

An integrated Ultra High Frequency (UHF) RFID encoding and reading device with data capture, available in three different configurations:

Factory Installed - complete, ready to use from the factory. Ready - factory installed antenna, requiring installation of a module and hardware. Full Upgrade - antenna, RFID module, and hardware require installation.

SDIO Interface and USB Host Ports

Interface ports that allow the printer to accept external SDIO and USB memory devices for storing graphics, label formats, fonts, and firmware; and that allow USB keyboard connections (and USB scanning device connections for MCL users) for direct data input applications.

Thermal Transfer

A hub assembly that allows printing with ribbon for exceptional image clarity and durability, as compared to most direct thermal media types.

4 H-Class

Option Installation

The table below lists the experience needed to install the options described above. For more information, contact your dealer or Datamax-O’Neil.

Option Installation

Option Recommended Installer

40 mm Media Hub Factory only

Cover Dampener DMX Certified Technician

External Media Rewinder Operator

Graphics Display DMX Certified Technician

ILPC Fonts DMX Certified Technician

Internal Rewinder Operator

Linear Scanner DMX Certified Technician

Media Cutter Operator

Peel and Present Mechanism Operator

Present Sensor Operator

RFID (Ready and Full Upgrade) DMX Certified Technician

SDIO Interface and USB Host Ports DMX Certified Technician

Thermal Transfer Operator

H-Class 5

6 H-Class

Getting Started

2.1 Unpacking

The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage and, if evident, notify the shipping company before acceptance.)

After removing the packaging, check the contents of the shipment.

The following items are included:

Printer Power Cord Quick Start Guide Accessories CD-ROM Warranty Card Any special or additionally purchased items

Save the carton and packing material for future use.



H-Class 7

2.1.1 Additional Requirements

Other items can also be needed for operation:

An interface cable (see Section 2.2.2); Applicable media (see Section 7.3); and, Applicable software (consult the Accessories CD-ROM, your dealer, or Datamax-

O’Neil).

2.2 Installation

The printer features an auto-ranging power supply and several different interface types for easy installation.

Ensure that the Power Switch is OFF when making printer connections.

2.2.1 Connecting the Power Cord

With printer placed upon a firm and level surface, connect the Power Cord as follows:

A. Ensure that the Power Switch is turned OFF.

B. Connect the Power Cord to the AC receptacle on the printer, and then to a properly

rated and grounded AC outlet.

8 H-Class

2.2.2 Connecting an Interface Cable

The printer can be interfaced to a host device via Ethernet, Parallel, Serial, and USB ports. Following power-up (or after inactivity), interface port selection occurs automatically upon detection of valid data. If incoming data flow stops as the Host Timeout period (see Section

4.2.5) is met, partially received formats will be ignored and the port selection repeated.

•

To change an active port immediately, cycle the power OFF and ON.



Ethernet Connection

The Ethernet interface supports several menu-selectable modes. Depending on the length, the cable should be Category / Type 3 or better. Refer to Appendix F for setup information.

Parallel Connection

The parallel interface supports directional communications. Choose and connect cabling as follows:

• For alternate data processing options, see INPUT MODE, Section 4.2.4.

• For unidirectional communication, use a Centronics IEEE 1284 cable with a 36-pin

male connector; or,

• For bi-directional communication, use an IEEE 1284 Compliant cable with a 36-pin

male connector (and supporting host software).

Serial Connection

The serial interface supports RS-232C, RS-422, and RS-485 communications (see Appendix C for RS-422/485 details).

H-Class 9

RS-232C cabling configurations and part numbers are shown below (contact your reseller for ordering information).

USB Connection

The USB interface connection may differ slightly depending upon the operating system and hardware configuration of the host computer. Basic connections are shown below.

2.2.3 Connecting to the SDIO Slot and USB Host Ports

If equipped with the Secure Digital Input Output (SDIO) and USB Host Ports, the printer can accept external storage devices for fonts, graphics, label formats, and firmware files. The USB Host Port also accepts a USB keyboard for standalone, direct data (Line mode) input

applications; see the Class Series 2 Programmer’s Manual for examples.

SDIO Connections - When installing an SDIO Card, turn OFF the printer then slide the

card into the slot. Module “F” will be recognized by the printer. When removing a card, turn OFF the printer then press inward on the card to release it.

USB Host Port Connections - The USB Host Ports support plug and play device

installation and removal. Module “H” and Module “I” will be recognized by the printer.

• Memory device sizes up to 16 GB are supported.



• If equipped on the memory device, ensure that the Write Protect Switch is

OFF.

• Before initial use, format the external memory device; see Section 4.2.3.

• Always allow process completion before removing modules.

10 H-Class

Using Memory Functions

Download your files to the device using Windows Explorer or DMX Config; see FILE HANDLING DEFINITIONS in Appendix A. The following examples highlight several ways to use memory devices; unless otherwise noted, see MODULES in Section 4.2.3 for details

about function selections.

• Files that reside in Module “X” cannot be copied; see Appendix A for module

details.



• For access to all functions, ensure that the Advanced Menu is selected: Press

System Settings select Menu Mode and then Advanced Menu.

 To copy files stored on a module to or from the printer:

1. Press the MENU button then select Printer Options.

2. Select Modules and then Copy File.

3. Select the file to copy and then the destination module ID.

When sharing configuration files between printers, use Restore As Current (see CONFIGURATION FILE, Section 4.2.4) and perform calibration (see



Section 5.2).

H-Class 11

 To copy firmware stored on a module to the printer:

1. Press the TEST button then select User Defined Label.

2. Select the module ID and the firmware file.

 To print files stored on a module:

1. Press the TEST button and then select User Defined Label.

2. Select the module ID then the file to print.

To print directly from stored files at power-up, see User Label Mode in



Section 4.2.4.

 To print a previous label format that is stored in memory:

1. Press the MENU button then select Printer Options.

2. Select Modules and then Print File.

12 H-Class

Setting up the Printer

3.1 Media Loading

Load media according to its type and source, after performing these prerequisites:

A. Raise the cover. B. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.

H-Class 13

C. Slide the Media Guide outward.

D. Rotate the Media Guide upward.

E. Proceed according to the source of the media being installed:

• If using internally supplied (roll media) sources, see Section 3.1.1; or,

• If using externally supplied sources (e.g., boxed fanfold stock), see Section

3.1.2.

14 H-Class

3.1.1 Internal Media Sources

A. Slide Roll Media completely onto the Media Hub.

B. Route the media under the Media Guide Extrusion then out the front of the printer,

as shown.

C. Rotate the Media Guide into the DOWN position and then slide the guide inward until

it rests lightly against the edge of the media.

H-Class 15

D. If loading media for the first time, or if switching media types, widths, or

configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step E.

If loading thermal transfer media, also load ribbon; see Section 3.3.



E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

F. Close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.

If your media is less than the width of the printhead, adjust the Leveling



Cam; see Section 5.4.1.

16 H-Class

3.1.2 External Media Sources

A. Place the media supply (box or roll) parallel to and in-line with the Rear Media

Loading Slot or Bottom Media Loading Slot, in a position that will not cause the media to twist or turn as it feeds from the source.

If loading reflective media, be sure that the material enters the printer with



the black marks facing down.

B. Route the media into the printer through the Rear Media Loading Slot or Bottom

Media Loading Slot, and if equipped over the Rewind Hub.

C. Route the media under the Media Guide Extrusion then out of the printer, as shown

in the previous section.

D. Rotate the Media Guide into the DOWN position and then slide the guide inward until

it rests lightly against the edge of the media, as shown in the previous section.

H-Class 17

E. If loading media for the first time, or when switching media types, widths, or

configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step F.

If loading thermal transfer media, also load ribbon; see Section 3.3.



F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

G. Close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.

If your media is less than the width of the printhead, adjust the Leveling Cam; see



Section 5.4.1.

18 H-Class

3.1.3 Rewinding Media

When equipped with the Internal Rewind option, outputs can be rewound or, with the addition of a Peel and Present option, dispensed automatically for application. If equipped, follow the instructions below to begin using the Internal Rewinder:

A. Press down on the Tab then pull outward to remove the Front Fascia.

B. Remove Thumbscrew and Tear Plate.

H-Class 19

C. Place the Arcplate on the front of the printer (as shown below) and tighten the

Phillips Head Screw to secure it; or, to use the Peel and Present option attach that device.

D. Proceed according to your application:

• To rewind labels onto an empty media core (tall models only), go to Step E.

• To dispense labels using a Peel and Present option, refer to the instructions

included with that option.

E. H-8308X users (all others go to Step F), rotate the latch 1/4 turn counterclockwise to

release the Rewind Support from the Rewind Hub then swing the Rewind Support outward.

20 H-Class

F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the

Rewind Core Adapter onto the middle of the hub.

G. Grasp the end of the hub and, while pulling outward, squeeze the hub together until

it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in place.

H-Class 21

H. Slide an Empty Media Core (3” diameter) onto the Rewind Core Adapter.

I. Slide the Rewind Retainer into the Empty Media Core then close the Locking Lever.

J. H-8308X users (all others go to Step K), close the Rewind Support then rotate the

latch 1/4 turn clockwise to lock the Rewind Support.

K. With label stock installed as described in Loading Roll Media, repeatedly press the

FEED Key until about 20 inches (50 cm) of media has been output.

22 H-Class

L. Route the media back into the printer and around the media core (as shown below)

then tape the leading edge to the media core. Rotate the Hub by hand to take up any slack in the media. There should be at least 2 or 3 full wraps of the media on the empty core before starting printing to ensure tight rewinded rolls.

M. Enter the menu, go to PRINTER OPTIONS / REWINDER, and select Enable. Exit the

menu and save your changes. (The rewinder will turn slowly for about 30 seconds to tension the material and afterward rotate as labels are advanced.)

If dispensing narrow or small labels using a Peel and Present option, the following settings may require adjustment:



• To maintain Top Of Form accuracy, it may be necessary (depending upon the

print speed) to reduce the torque; see PRINTER OPTIONS / REWINDER ADJUSTMENT.

• To maintain image sizing accuracy, it may be necessary to adjust CUSTOM

ADJUSTMENTS / ROW ADJUST to a negative value.

For example, while peeling 2 inch wide by 1 inch long labels using an H-8308, the following settings were used to maintain accuracies; your results may vary:

Print Speed (IPS) Rewinder Adjustment Row Adjust

2 -30% 4 -20%

-40 Dots

6 -10% 8 -10%

H-Class 23

Unloading the Internal Rewinder

To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer, and slip the roll of labels (and core) off the Rewind Core Adapter.

Removing the Adapter Core

To switch from label rewinding to label peeling, remove the Rewind Core Adapter as follows:

A. Remove labels from the Internal Rewinder. Open the Rewind Support (8" wide

models only).

B. Rotate the Rewind Hub so that the Tabs are in a horizontal position, as shown.

C. Using both hands, grasp the Rewind Core Adapter and, with a gentle back-and-forth

rocking motion, pull the Rewind Core Adapter off the Rewind Hub.

24 H-Class

3.2 Media Sensor Adjustment

Position the Media Sensor for proper label detection:

A. Raise the Printhead Assembly. Note the Red Dot (see illustration below) that

identifies the location of the Media Sensor.

B. Grasp the Slide Tab to position the Red Dot according to the Media Type, as detailed

below.

Media Sensor Adjustment

Media Type Red Dot Position

Die-cut Centered over a label

Notched Centered over a notch

Reflective Centered over a black mark

Continuous Centered over the material

H-Class 25

C. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

D. If necessary, return to Media Loading to complete the setup process; otherwise,

close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.

If using REFLECTIVE or CONTINUOUS media, select the appropriate SENSOR TYPE;



see Section 4.2.1.

3.3 Ribbon Loading

Ribbon, required when printing on thermal transfer media, should be loaded as follows:

The use of ribbon slightly wider than the media (and liner, if any) is recommended



to help protect against abrasive wear.

A. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.

26 H-Class

B. In the direction appropriate for the ribbon type being installed (Coated Side In or

Coated Side Out), slide a Ribbon Roll completely onto the Ribbon Supply Hub, as shown below.

The coated (inked) side of the ribbon must face the media.



Coated Side In (CSI) Ribbon Coated Side Out (CSO) Ribbon

C. Route the ribbon under the Ribbon Idler then out the front of the printer.



H-Class 27

D. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several

times clockwise (as indicated by the directional arrows) around the hub to secure it.

E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

F. Close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.

Remove used ribbon when the Ribbon Roll is depleted: Pull the empty core from the



Ribbon Supply Hub. Grasp the used roll on Ribbon Take-Up Hub then pull and squeeze to remove the spent ribbon. (To remove partially depleted rolls, cut the ribbon then remove the roll as described above and discard any used ribbon.)

28 H-Class

3.4 Quick Calibration

Quick Calibration fine-tunes the printer for your media and should be performed during initial setup or after switching media. With media installed and the sensor position adjusted, perform calibration as follows:

With the printer idle, press and hold the FEED Key until one complete label advances

and then release the key.

Upon successful completion, CALIBRATION COMPLETED will be displayed followed by READY.

If the printer displays CANNOT CALIBRATE or stops feeding mid-label,

•



press and hold the FEED Key until two (or more) labels are advanced before releasing the key. If this method also fails, see Media Sensor Calibration (Section 5.2).

• WARNING LOW BACKING may appear if using notched media, or media

with a transparent liner; however, calibration was successful.

• Media containing large gaps may require a change in the PAPER EMPTY

DISTANCE; see Section 4.2.1.

3.5 Print Quality Controls

The printer provides flexible print controls. Of these, the amount of heat applied and the rate of media movement will have the most effect on the printed output. Four settings are available via PRINT CONTROL (see Section 4.2.2):

• HEAT sets the printing energy level, where lower amounts lighten the image and

higher amounts darken it;

• PRINT SPEED adjusts throughput, where slow speeds allow more time for energy

transfer and fast speeds may require more HEAT to achieve the desired contrast;

• CONTRAST fine-tunes the gray (shaded) areas of the image; and,

• DARKNESS fine-tunes the black areas of the image.

Heat and Speed commands from the host software may override the printer’s menu



setting; see HOST SETTINGS, Section 4.2.5.

H-Class 29

30 H-Class

Using the Control Panel

4.1 Layout

The Control Panel is an event-driven user interface composed of a graphics display and keypad. Depending upon the size, the display layout and composition differs:

Small Display

Large Display

H-Class 31

4.1.1 The Display

The Display (see Section 4.1) provides printer information:

• Current time and date;

• Soft Key Labels to denote Soft Key functions;

• Label counts during batch jobs;

• When in Menu Mode, the System Menu;

• When in Test Mode, the Test Menu;

• Various messages; and,

• Real-time status notifications (see below).

Display Size

Large Small

ENU

DPL

LINE

PL Z

RFID

USB

HOST

Current State Icons*

Initialization, typically brief (but a damaged or invalid printhead can delay the process).

Display large fonts; see Section 4.1.2.

Input Mode – DPL; see Section 4.2.4.

Input Mode – LINE; see Section 4.2.4.

Input Mode – PL-Z; see Section 4.2.4.

RFID detected.

SD memory card detected.

USB memory (or keyboard) detected.

Wired network detected.

Server inaccessible.

WLAN associated with Access Point.

WLAN not associated with Access Point.

WLAN ADHOC Mode.

Receiving data.

Paused.

Faulted, see Section 6.1.2.

STOP

*Also see ICON DESCRIPTIONS, Section 4.2.6.

**LED

32 H-Class

4.1.2 Keypad Functions

The Keys and Buttons of the Keypad (see Section 4.1) control printer functions:

• The Soft Keys are mode-dependent, changing functions as needed; and,

• The Navigation Buttons allow movement through and changes to menu items and

parameters, where the highlighted item is selectable (by pressing ENTER) or enabled (e.g., a default setting).

Depending upon the printer’s state, many functions can be accessed by pressing (or pressing and holding for various durations) the keys and buttons:

Keypad Functions

Function

Printer

State

Pressing Sequence

Related Section

Calibration, Empty Value Idle Long PAUSE & FEED 5.2

Calibration, RFID Option Idle Long FEED & TEST 4.2.3

Calibration, Quick Idle Long FEED 3.4

Display Contrast Adjustment Idle Hold MENU 4.1

Display large fonts Idle DOWN ARROW 4.1.1

Feed / Clear Fault Idle FEED 4.1

Pause Idle PAUSE 4.1

Print Label, Configuration Idle FEED & CANCEL 4.3.5

Print Label, Network Idle PAUSE, FEED, & CANCEL 4.2.5

Print Label, Quality Idle PAUSE & FEED 4.3.1

Reset, Soft Idle Long CANCEL 5.3.1

System Menu Idle MENU 4.2

Test Menu Idle TEST 4.3

Boot Mode Power-Up Hold PAUSE & TEST 5.7

Hex Dump Mode Power-Up Hold FEED 6.2

Reset, Level 1 Power-Up PAUSE & FEED 5.3.2

Reset, Level 2 Power-Up Hold PAUSE, FEED, & CANCEL 5.3.3

H-Class 33

4.2 The System Menu

The System Menu is composed of seven menu branches:

MEDIA SETTINGS PRINT CONTROL PRINTER OPTIONS SYSTEM SETTINGS COMMUNICATIONS DIAGNOSTICS MCL OPTIONS

To enter the System Menu, press the Menu Button.

(This places the printer in Menu Mode, taking it offline, halting the processing of new data.)



•

Prompts may appear before menu access is granted or before changes are enacted; see Section 5.1.1.

• MENU MODE controls the access level; see Section 4.2.4.

• Host software commands may, in some cases, override menu settings; see

Section 4.2.5.

• Depending upon the fir mware and opti ons, some menu items may not be

present or may indicate NOT INSTALLED.

• In the descriptions below “” denotes a firmware default setting, while “ ”

denotes a setting only modifiable via the menu.

34 H-Class

4.2.1 Media Settings

The Media Settings menu contains label and ribbon settings, and printhead maintenance selections.

Menu Item Details

MEDIA TYPE

DIRECT THERMAL

THERMAL TRANSFER

SENSOR TYPE

GAP

CONTINUOUS

REFLECTIVE

LABEL LENGTH

(0 – 99.99 in.) 04.00

MAXIMUM LABEL LENGTH

(0 – 99.99 in.) 16.00

PAPER EMPTY DISTANCE

(0 – 99.99 in.) 00.25

LABEL WIDTH

(X.XX – X.XX in.) X.XX

Selects the printing method, where:

Sets printing for heat reactive media.

Sets printing for media that requires ribbon to produce an image.

Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where:

Senses the gaps or notches in the media.

Uses the LABEL LENGTH (see below) to determine the TOF.

Senses the reflective (black) marks on the underside of the media.

Determines the length of the label when the SENSOR TYPE is set to CONTINUOUS, where:

Is the desired length of the format.

Sets the distance that the printer will feed GAP or REFLECTIVE media before declaring a TOF fault, where:

Is the length of travel to detect a TOF gap or mark.



This distance should be 2.5 to 3 times the label

length.

Sets the distance the printer will attempt to feed media before declaring an Out Of Stock fault, where:

Is the length of travel to detect the presence of media.



If using transparent or translucent media, this

setting should be longer than the label length.

Sets the maximum printable width. Objects extending beyond this limit will NOT print, where:

Is the maximum width; see Appendix B for the model dependant default and range.

H-Class 35

Media Settings (continued)

Menu Item Details

RIBBON LOW OPTIONS

RIBBON LOW DIAMETER

(1.0 0 – 2.00 in.)

1.38

PAUSE ON RIBBON LOW

ENABLED

DISABLED

SENSOR CALIBRATION

PERFORM CALIBRATION

YES

ADVANCED ENTRY

PAPER SENSOR LEVEL 170 (0 – 255) REFL PAPER LEVEL 020 (0 – 255) GAP SENSOR LEVEL 016 (0 – 255) MARK SENSOR LEVEL 230 (0 – 255) EMPTY SENSOR LEVEL 009 (0 – 255) TRAN SENSOR GAIN 31 (0 – 31) REFL SENSOR GAIN 13 (0 – 31)

Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where:

Sets the threshold that will trigger a Low Ribbon Warning prompt, where:

Is the outer diameter size of the roll.

Sets the printer to pause when the Ribbon Low Diameter setting is met, where:

Forces you to press the PAUSE Key to proceed with the print job.

Allows printing to continue until ribbon empty is declared.

Selects the method that is used to calibrate the media sensor (see Section 5.2), where:

Allows automatic calibration, where:

Establishes the best values based on sampled readings.

Exits the menu item without changing the current settings.

Sets the values via manual entry process, where:

Establishes the threshold value for standard paper.

Establishes the threshold value for reflective paper.

Establishes the threshold value for the gap/notch.

Establishes the threshold value for the reflective mark.

Establishes the threshold value for the empty condition.

Establishes the sensitivity of the gap/notch sensor.

Establishes the sensitivity of the reflective sensor.

36 H-Class

Media Settings (continued)

Menu Item Details

PRINTHEAD CLEANING

CLEAN HEAD SCHEDULE 0 – 200 in.(* 1000) 000

CLEAN HEAD COUNTER

RESET COUNTER

YES

CLEAN HEAD NOW

YES

Controls printhead cleaning alerts and functions, where:

Specifies the inch (or centimeter) count (multiplied by one thousand) at which to clean the printhead. If this count is exceeded three times, a Head Cleaning Fault will occur.

 Zero (000) disables this function.

Indicates the number of inches (or centimeters) since a cleaning was last initiated.

Allows the Clean Head Schedule to restart the count, where:

Resets the CLEAN HEAD COUNTER.

Exits the menu item without changing the current setting.

Allows cleaning to begin, where:

Initiates the cleaning process and resets the Clean Head Counter (see Section 5.5.1).

Exits the menu item without cleaning.

H-Class 37

4.2.2 Print Control

The Print Control menu contains print quality, throughput and formatting functions:

Menu Item Details

HEAT

(0 – 30) 10

PRINT SPEED

Controls the burn-time of the printhead (selectable as “Heat” in most labeling programs), where:

Is the number based on duration, corresponding to print darkness.

Controls the rate of label movement during printing, where:

XX.X in/sec Is the speed; see Appendix C for the model dependant

default and range.



Slower rates may be needed for detailed images,

while faster rates may require an increased HEAT setting for sufficient energy transfer.

FEED SPEED

XX.X in/sec

REVERSE SPEED

X.X in/sec

SLEW SPEED

Controls the rate of label movement between printing areas, where:

Is the speed; see Appendix C for the model dependant default and range.

Controls the rate of label movement during backup positioning, where:

Is the speed; see Appendix C for the default and range.

Controls the rate of label movement between printing areas when using the optional Applicator Interface Card’s GPIO function, where:

XX.X in/sec

ROW OFFSET

Is the speed; see Appendix C for the default and range.

Shifts the vertical SOP position on the label, where:

(0 – 99.99 in.) 00.00

COLUMN OFFSET

(0 – 99.99 in.) 00.00

Is the offset distance; see Section 7 for label details.

Shifts the horizontal, left-justified SOP position to the right without shifting the Label Width termination point to the right, where:

Is the offset distance; see Section 7 for label details.

38 H-Class

Print Control (continued)

Menu Item Details

PRESENT DISTANCE

(0 – 4.00 in.) AUTO 0.00

TOF PRECEDENCE

DISABLED

ENABLED

CUSTOM ADJUSTMENTS

DARKNESS 32 (1 – 64)

CONTRAST 32 (1 – 64) ROW ADJUST 0000 (

COLUMN ADJUST 000 (

–

XXX – XXXX DOTS)

–

XXX – XXX DOTS)

Sets the label stop position, where:

Is the label output distance. The default setting (Auto) configures this distance according to the positioning requirements of the attached device (e.g., tear bar, cutter, etc).



When set to 0.01 in., NONE is assumed; a zero (0)

positioning value will be used.

Allows an override of label format data when the form length is exceeded, where:

Prints labels formats without TOF truncating.

Ends the label at the next TOF, truncating any print data that extends past this mark.

Allows slight, printer-specific adjustments, where:

Controls the printhead strobe time (see HEAT) to finetune the solid areas of an image.

Fine-tunes the gray areas of an image.

Shifts the vertical SOP position to fine-tune ROW OFFSET; see Appendix B.



If shifting in the negative direction, modify

PRESENT ADJUST (below) by the same amount.

Shifts both the horizontal SOP position and the LABEL WIDTH termination point to the right to fine-tune COLUMN OFFSET; see Appendix B.

PRESENT ADJUST

–

000 (

XXX – XXXX DOTS)

Adjusts the label stopping position to fine-tune PRESENT DISTANCE; see Appendix B.

H-Class 39

4.2.3 Printer Options

The Printer Options menu contains module, file handling, and option functions:

Menu Item Details

MODULES

DIRECTORY

PRINT FILE

PROCESS FILE

DELETE FILE

COPY FILE

UNPROTECT MODULE

Controls memory handling functions, where:

Allows viewing and printing of available space and file types (including plug-ins) present on a module. Only detected modules will be listed, and selecting ALL will display all results; see Appendix A.

Prints selections from listings of available files,

including .dlb, .dpl, .prn and .txt formats; see File

Handling Definitions, Appendix A. Processes a selected file for use by the printer; see File

Handling Definitions, Appendix A.

Formats a selected module; see Appendix A. FORMAT MODULE

FORMAT MODULE will erase all data in the selected module.

Deletes a file from a list of available files; see File Handling Messages, Appendix A.



Protected modules will not be displayed, and

space will not be recovered until packed.

Selects from a list of available files and prompts for the destination module before copying; see File Handling Messages, Appendix A.

Selects from a list of available modules then prompts regarding the unprotect attempt; see File Handling Messages, Appendix A.

40 H-Class

Printer Options (continued)

Menu Item Details

PRESENT SENSOR

MODE

DISABLED

AUTO

ENABLED

RETRACT DELAY

(1 – 255 x10mS) 070

CUTTER

MODE

DISABLED

AUTO

ENABLED

CUT BEHIND

(0 – 2) 0

Controls the Present Sensor or the Peel and Present option, where:

Sets the detection method and response of the printer, where:

Disables the option.

Detects, enables, and sets the label stop location for the sensor option; if not detected, the option will be ignored.

Enables and sets the label stop location for the option; if not detected, a fault will be generated.

Programs a time delay for the retraction of the next label in the print process, where:

Is the duration, times 10 milliseconds.

Controls the Cutter option, where:

Sets the detection method and response of the printer, where:

Disables the option.

Detects, enables, and sets the label stop location for the cutter; if not detected, the option will be ignored.

Enables and sets the label stop location for the cutter; if not detected, a fault will be generated.

Allows a number of small labels to queue before a cut is performed, increasing throughput, where:



This mode can be used without a cutter to allow

the presentation of an extra label, with retraction occurring upon the next job or feed operation.

Is the queue number.



After a fault or unknown label position, a leading

edge cut will be performed to ensure against extra length on the first label; otherwise, cutting will occur only as specified.

H-Class 41

Printer Options (continued)

Menu Item Details

SCANNER

MODE

DISABLED

AUTO

ENABLED

BARCODES

CODE 39 IATA

CODABAR INTERLEAVED 2 OF 5 INDUSTRIAL 2 OF 5 CODE 93 CODE 128 MSI/PLESSEY EAN(13/8) EAN(13/8)+2 EAN(13/8)+5 UPC(A/E) UPC(A/E)+2 UPC(A/E)+5

BARCODE COUNT

(0 - 99) 00

Controls the Linear Scanner option (see the Class Series 2 Programmer’s Manual for bar code

applicability), where:

Sets the detection method and response of the printer, where:

Disables the option.

Detects and enables the scanner; if not detected, the option will be ignored.

Enables the scanner; if not detected, a fault will be generated.

Specifies the bar code type(s) for scanning, where:



Enabling only the types to be checked helps

maximize throughput.

Is / are the bar code type(s) to be checked; see the

Class Series 2 Programmer’s Manual for symbology

details.

Specifies the number of bar codes per label then generates a fault if the number present is incorrect, where:

Sets the number of bar codes to count, where 00 (Auto Mode) allows a variable number.



If bar codes are bitmaps, enter the minimum

number to be read on each label (check your software application if questioning the bar code generation method).

42 H-Class

Printer Options (continued)

Menu Item Details

MIN READABLE HEIGHT

Ensures bar code integrity by setting a minimum

distance for identical decodes, where:

DISABLED Uses REDUNDANCY LEVEL to ensure bar code

integrity. 1/16 – ½ in. (1.5 – 12.5 mm)

REDUNDANCY LEVEL

(1X – 6X) 3X

Sets the read height (e.g., a setting of ¼ requires .25

inches of the bar code height be 100% readable).



T his distance should not exceed 50% of the

measured bar code height.

Ensures bar code integrity by specifying a consecutive

number of identical decodes, where:

Sets the read count (e.g., a 3X setting requires three

identical decodes to pass).



High redundancy rates and fast print speeds can

cause erroneous failures when scanning small or multiple bar codes.

AUTO

Uses MIN READABLE HEIGHT to ensure bar code

integrity.

IGNORE NO DATA

DISABLED

ENABLED

SET DEFAULTS

Allows an override of the verification function, where:

Checks for correct bar code data in the bar code(s).

Ignores the data present in the bar code(s).

Allows the scanner default values to be restored,

where:

YES

Restores the default settings.

Exits the menu item without changing the current settings.

H-Class 43

Printer Options (continued)

Menu Item Details

RFID

RFID MODULE

DISABLED

UHF MULTI-PROTOCOL

RFID POSITION

(1.10 - 4.00 in.) 1.10

HF SETTINGS

TAG TYPE

AFI VALUE

AFI LOCK

ISO 15693 TI PHILIPS ST LRI512 ST LRI64

(00 – FF) 00

ENABLED

DISABLED

Controls the RFID option, where:



If not detected, this selection will result in a

DISABLED message.

Sets the mode of RFID operation, where:

Disables the option.

Selects the High Frequency (13.56 MHz) option.

Selects the Ultra High Frequency (868-956 MHz)

option.

Sets the RFID encoding position, where:

Is the inlay location (as referenced from the leading

edge of the tag moving forward through the printer),

where 0.00 uses the print position to encode tag and

values greater use the present position (subject to

change).

Sets the HF encoding parameters, where:

Selects the HF tag type, where:

Is the type to be encoded.

Sets the Application Family Identifier value, where:

Is the hex value.

Locks the Application Family Identifier value, where:

Is write-protected.

Is not protected.

44 H-Class

Printer Options (continued)

Menu Item Details

DSFID VALUE

DSFID LOCK

EAS VALUE

AUDIO INDICATOR

ERASE ON FAULT

UHF SETTINGS

TAG TYPE

(00 – FF) 00

ENABLED

DISABLED

(00 – FF) 00

ENABLED

DISABLED

ENABLED

DISABLED

EPC 0 EPC 0+ MATRICS EPC 0+ IMPINJ EPC 1 UCODE EPC 1.19 EM 4022/4222 GEN 2

Sets the Data Storage Format Identifier value, where:

Is the hex value.

Locks the Data Storage Format Identifier value, where:

Is write-protected.

Is not protected.

Selects the Electronic Article Surveillance value, where:

Is the hex value.

Controls the buzzer, where:

Allows sound.

Inhibits sound.

Controls tag erasure if errors are detected, where:

Erases data.

Retains faulty data.

Sets the UHF encoding parameters, where:

Selects the tag type, where:

Is the type to be encoded.

H-Class 45

Printer Options (continued)

Menu Item Details

TAG DATA SIZE

96-BIT

64-BIT

POWER ADJUST

(-04  04) 000

KILL CODE

00 00 00 00

ACCESS CODE

00 00 00 00

GEN 2 LOCK ACTION

NONE

PERMALOCK

PWD-READ/WRITE

BOTH

PAD/TRUNC. EPC DATA

Sets the tag data size, where:

Selects 96 bits (24 hexadecimal characters or 12 ACSII characters).

Selects 64 bits (16 hexadecimal characters or 8 ACSII characters).

Adjusts the applied power, where:

Is the power level, in 1.0 dBm increments.

Sets the code to permanently deactivate the tag, where:

Is the code, in the form B3, B2, B1, B0.

Sets the code to protect tag memory contents, where:

Is the code, in the form B3, B2, B1, B0.

Sets the lock for Gen 2 tags, where:

Does not lock the tag.

Locks data permanently.

Locks data with password-protection for writing data.

Allows both Permalock and PWD-Lock to be used.

Allows padding or truncating of data with nulls (represented as “00”) in order to fit the selected EPC Tag Data Size, where:

DISABLED

LEADING

TRAILING

Does not pad or truncate data.

Adds nulls to the front (left) of the data if less than the size, or cuts the data if greater.

Adds nulls to the end (right) of the data if less than the size, or cuts the data if greater.

46 H-Class

Printer Options (continued)

Menu Item Details

LOCK AFTER WRITE

ENABLED

DISABLED

RETRY ATTEMPTS

(0 - 9) 3

PERFORM CALIBRATION

YES

SET DEFAULTS

Allows the tag to be locked after programming, where:

Locks the tag.

Does not lock the tag.

Sets the number of retry attempts, where:

Is the retry count before a fault is declared.

Allows the printer to establish the tag to transducer distance and nominal power setting, where:

Initiates the process; CALIBRATING RFID will be displayed as media is scanned for the tag location and power, followed by TOF positioning and the operational results where, if successful, the database parameters will be updated.

Exits the menu item without calibration.

Allows the RFID default values to be restored, where:

YES

Restores the default settings.

Exits the menu item without changing the current settings.

H-Class 47

Printer Options (continued)

Menu Item Details

GPIO PORT

GPIO DEVICE

DISABLED

APPLICATOR

APPLICATOR 2

Controls the optional Applicator Interface Card’s GPIO function, where:

Sets the option to work with a specific device type, where:

Disables the option.

Enables parameters for related label applicator functions:

• Completion upon last SOP, de-asserts Data Ready

(DRDY);

• FEED allowed at any time; and,

• DRDY upon PAUSE.

Enables parameters for alternate label applicator functions:

• Completion upon 1 msec. overlap of Data Ready

(DRDY) and End of Print (EOP);

• DRDY signal end inhibits FEED; and,

• De-asserts DRDY upon PAUSE or FAULT.

BARCODE VERIFIER

START OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

EDGE

Enables the parameters for bar code verifier functions.

Selects the type of input signal required to initiate

printing, where:

Triggers printing with a low pulse.

Triggers printing with a high pulse.

Triggers printing with a low signal.

Triggers printing with a high signal.

Triggers printing with a signal edge transition.

48 H-Class

Printer Options (continued)

Menu Item Details

END OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

RIBBON LOW

ACTIVE LOW

ACTIVE HIGH

SLEW ENABLE

STANDARD

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

BACKUP LABEL

DISABLED

ACTIVE LOW Triggers backup with a low signal.

ACTIVE HIGH

Sets the type of output signal generated to indicate

EOP, where:

Outputs a low pulse upon completion.

Outputs a high pulse upon completion.

Outputs a logic low upon completion.

Outputs a logic high upon completion.

Sets the low ribbon signal (as determined by RIBBON

LOW OPTIONS; see Section 4.2.1), where:

Outputs a logic low when the roll size reaches the

setting.

Outputs a logic high when the roll size reaches the

setting.

Selects the type of input signal required to initiate

label slew, where:

Triggers slew with a low signal.

Triggers slew with a low pulse.

Triggers slew with a high pulse.

Triggers slew with a low signal.

Triggers slew with a high signal.

Determines reverse label motion when the GPIO option

is installed and enabled, where:

Disables backup.

Triggers backup with a high signal.

H-Class 49

Printer Options (continued)

Menu Item Details

ERR ON PAUSE (APP2)

ENABLED

DISABLED

REWINDER

MODE

DISABLED

AUTO

ENABLED

Sets the output when a service required fault occurs

(Applicator Interface Card Type 2 equipped only),

where:

Enables the output signal.

Disables the output signal.

Controls the Powered Internal Rewinder option, where:

Sets the detection method and response of the printer,

where:

Disables the option.

Enables the rewinder only when a Peel and Present

option is installed; however, no error will be generated

when the Peel and Present option is not attached.

(Upon power-up, the rewinder will turn slowly to

tension the material.)

Enables the rewinder and generates an error if it

cannot be detected. Upon power-up, the rewinder will

turn slowly (for about 30 seconds) to tension the

material and then whenever labels move.

REWINDER ADJUSTMENT

(-30 – 15 %) 00

Adjusts the amount of rewinding tension to minimize

TOF registration drift (sometimes evident when using

narrow media), where:

Decreases or increases the nominal torque by the

percentage selected.

50 H-Class

4.2.4 System Settings

The System Settings menu contains operating, control, and formatting functions:

Menu Item Details

MENU MODE

USER MENU

ADVANCED MENU

CONFIGURATION FILE

RESTORE AS CURRENT

SAVE SETTING AS

DELETE FILE

FACTORY SETTING FILE

INTERNAL MODULE

(XXX – XXXX KB) 1024

DEFAULT MODULE

Sets the menu access level, where:

Accesses limited basic menu items.

Accesses all menu items.

Controls the creation, storage, and recall of printer configuration files (see Appendix E), where:

Lists the files available and then, after selection, reconfigures the printer according to that file.

Saves the effective printer configuration to a named file of up to nineteen characters.

Lists the files available and then after selection, removes that file from memory.



An active file cannot be deleted.

Lists the files available, and then after selection, that file will be restored whenever a Level One reset is performed; see Section 5.3.2.

Allocates a number of 1KB memory blocks to the internal memory module; where:

Is the memory allocation; see Appendix A.

Designates the storage module when no memory location is specified; where:

G D

SCALEABLE FONT CACHE

(XXX – XXXX KB) 0511

SINGLE BYTE SYMBOLS

Is the module; see Appendix A for availability.

Configures the number of 1KB memory blocks for the scalable font engine; where:

Is the memory allocation; see Appendix A for availability.

Sets the code page used for single byte fonts, where:

PC▪850 MULTILINGUAL

Is the selected code page. (See the Class Series 2 Programmer’s Manual for a complete listing.)

H-Class 51

System Settings (continued)

Menu Item Details

DOUBLE BYTE SYMBOLS

JIS

SHIFT JIS

EUC

UNICODE

BIG 5

TIME AND DATE

SET HOUR 06:30 AM 01 FEB 2005

MEDIA COUNTERS

ABSOLUTE COUNTER

PRINTHEAD COUNTER

RESETTABLE COUNTER

RESET COUNTER

PRINT CONFIGURATION

CONFIGURATION LEVEL

Selects the code page (see the Class Series 2 Programmer’s Manual) used for the ILPC option

(unless otherwise specified), where:

Selects Japanese Industry Standard.

Selects Shift Japanese Industry Standard.

Selects Extended UNIX Code.

Selects Unicode (including Korean).

Selects Government Bureau Industry Standard, Chinese (PRC).

Selects Taiwan encoded.

Sets the time and date, where:

Enters the time and date information.

Displays and controls various internal counters, where:

Are the total inches printed and the set date. (Nonresettable)

Is the total number of inches printed. (Non-resettable)

Are the inches printed and the last reset date.

Returns the RESETTABLE COUNTER to zero.

Prints current database information; see Section 4.3.5.

Displays the hardware and software levels of the printer, where:



This data is also provided on the Configuration

Label; see Section 4.3.5.

52 H-Class

System Settings (continued)

Menu Item Details

PRINTER KEY

APPLICATION VERSION

BOOT LOADER

UPGRADE PRINTER CODE 0 0 0 0 0 0

UNLOCK FEATURE 0 0 0 0 0 0

SET FACTORY DEFAULTS

YES

Identifies the unique key number of the printer, in the form:

vvvv-cwxx-yyyyyy-zzz

Where:

vvvv

cwxx

– Represents the printer model number.

–

Represents the hardware and software levels, where:

c – Is the printer class. w – Is the main board hardware level.

xx – Is the software feature level:

10 = Standard DPL 20 = Internal CG Times Font



Increases beyond the feature level

require authorization.

yyyyyy

– Is a manufacturing date code.

zzz

– Is a unique time stamp.

Displays the firmware program number, version, and date.

Displays the Boot Loader version and date.

Upgrades the printer to the corresponding features level with the correct code entry (where authorization may be required).

Unlocks a feature with the correct code entry.

Returns the factory-programmed values or the Factory Setting File values, where:

Restores the default settings, or if selected the Factory Setting File.



A reset will occur and, if no Factory Setting File is

used, all settings returned except CUSTOM ADJUSTMENTS and calibrations.

Exits the menu item without changing the current settings.

H-Class 53

System Settings (continued)

Menu Item Details

FORMAT ATTRIBUTES

TRANSPARENT

XOR

OPAQUE

LABEL ROTATION

ENABLED

DISABLED

IMAGING MODE

Defines the way overlapping text, bar codes, and graphics are printed, where:

Prints intersecting areas, for example:

Obliterates intersecting areas, for example:

Overwrites intersecting areas with those last formatted, for example:

Allows the label format to be flipped 180 degrees,

where:

Prints formats after 180° rotation.

Prints formats without rotation.

Determines the process used to format labels, where:

MULTIPLE LABEL Formats multiple images, as memory permits, for the

fastest throughput.



Time stamps will indicate the moment of imaging

rather than printing.

SINGLE LABEL

Formats an image only after a previous format has been printed (for the most accurate time stamps).

PAUSE MODE

ENABLED

DISABLED

PEEL MODE

ENABLED

DISABLED

Allows interactive print control, where:

Prints only as the PAUSE Key is pressed.

Prints normally, without user intervention.

Allows the SOP signal to initiate (via the optional GPIO port) the feeding of labels, where:

Feeds labels only after SOP is received.

Feeds labels regardless of SOP.

54 H-Class

System Settings (continued)

Menu Item Details

SECURITY

SELECT SECURITY

DISABLED

SECURE MENU

MENU AND TEST

ADVANCED MENU

MODIFY PASSWORD

YES

UNITS OF MEASURE

IMPERIAL

METRIC

Allows menu password protection, where:

Enables or disables the security feature, where:



The default password must be changed to activate.

Accesses all areas.

Sets a password requirement for menu access.

Sets a password requirement for menu and test access.

Sets a password requirement for Advanced Menu access.



After enabling this selection, return MENU MODE to

the USER MENU setting.

Modifies the security password, where:

Allows entry of a four-digit password (after confirmation).



The default password is 0000.

Exits the menu item without changing the current settings.

Sets the measurement standard of the printer, where:

Uses inches.

Uses millimeters and centimeters.

H-Class 55

System Settings (continued)

Menu Item Details

INPUT MODE

DPL

LINE

PL-Z

AUTO

USER LABEL MODE

ENABLED

DISABLED

DPL EMULATION

STANDARD

ALLEGRO

PRODIGY PLUS

PRODIGY

Defines the type of processing that occurs when data is received, where:



See the Class Series 2 Programmer’s Manual for

detailed information.

Processes data for standard DPL printing.

Processes data for Line Mode (template) printing.

Processes data for PL-Z printing.

Identifies then activates the appropriate emulation parser for the data.



Correct identification can be dependent upon the

HOST SETTINGS / HOST TIMEOUT (see Section

4.2.5). Also, extraneous characters may, in some cases, render the data unrecognizable, thus requiring manual selection of the mode.

Sets the printer to power-up as default, where:

Functions in standalone mode for quick access to user defined formats; see Section 4.3.7.



This mode will remain active until disabled.

Functions in normal mode, awaiting commands from a host.

Allows legacy printer emulation, where:



Ignores label commands A, M, n & T; see the Class

Series 2 Programmer’s Manual for information.

Uses no legacy emulation, all commands recognized.

Emulates the Allegro®.

Emulates the Prodigy Plus®.

Emulates the Prodigy™.

56 H-Class

System Settings (continued)

Menu Item Details

COLUMN EMULATION

(XXX – XXX DOTS) XXX

ROW EMULATION

(XXX – XXX DOTS) XXX

SOP EMULATION

DISABLED

110 (PRODPLUS)

220 (ALLEGRO)

250 (PRODIGY)

BACK AFTER PRINT

MODE

DISABLED

ENABLED

BACKUP DELAY (1/50s)

(0 – 255) 000

Allows the column dot count to be adjusted, where:

Is the printed number of dots per inch (or mm) thereby reducing the width of the produced format; see Appendix B.



No adjustment occurs at the default setting.

Allows the row dot count to be adjusted, where:

Is the printed number of dots per inch (or mm) thereby reducing or enlarging the length of the produced format; see Appendix B.



No adjustment occurs at the default setting.

Allows SOP functions with backward compatibility when printing legacy model label formats, where:



Two labels will automatically feed to establish the

selected position.

Uses the standard print position.

Emulates the Prodigy Plus® print position.

Emulates the Allegro® print position.

Emulates the Prodigy™ print position.

Determines media movement when a cutter, present sensor, peel and present, or GPIO is enabled, where:

Repositions media, where:

Movement occurs only when the next label is ready to print, minimizing edge curling.

Movement occurs according to BACKUP DELAY timing after a cut, cleared sensor, or SOP to allow fastest throughput.

Determines repositioning timing, where:

Is the specified lapse (in fiftieths of a second) between new format processing and label retraction.

H-Class 57

System Settings (continued)

Menu Item Details

FONT EMULATION

STANDARD FONTS

CGTIMES

USER ID S50

LABEL STORE

STATE & FIELDS

FIELDS ONLY

MENU LANGUAGE

ENGLISH

DISPLAY SETTINGS

GRAPHIC DISPLAY MODE

STANDARD

ENHANCED

DISPLAY UNITS

STANDARD

IMPERIAL

METRIC

Allows font substitution, where:

Prints using standard (internal) fonts.

Prints using CG Times font.

Prints using a downloaded font.

Determines the data content when retrieving stored label formats, where:

Recalls the printer state (i.e., heat, speeds, etc.) and the formatting commands for a stored label.

Recalls the formatting commands for a stored label.

Selects the language for the System Menu and Configuration Label, where:



Only resident languages will be selectable; see

Appendix D.

Is standard.

Determines the appearance of the items in the Main Display Area of the LCD, where:

Determines the magnification of the items, where:

Is the normal setting.

Is the enlarged setting.

Determines the displayed type of distance information, where:

Displays the information according to the UNITS OF MEASURE setting (see above).

Displays the information in inches.

Displays the information in millimeters and centimeters.

58 H-Class

System Settings (continued)

Menu Item Details

FAULT HANDLING

LEVEL

NO REPRINT

STANDARD

VOID AND RETRY

DELAYED SCAN FAULT

VOID RETRY & CONT.

Determines the label disposition and user action if a fault occurs, where:

Sets the printer response upon declaration of a fault, where:

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault.

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process.

Actions depend upon the RETRY COUNT:

• If the count has not been exceeded, VOID is printed

on the failed label and reprinting automatically occurs;

• If the count has been exceeded, printing stops and

a fault message is displayed. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process; or,

• If the CANCEL Key is pressed, reprinting is optional:

press NO to reprint; or, press YES to cancel the reprint (and press YES again to cancel the batch.)



Linear Scanner or RFID required.

Increases throughput when bar codes reside near the trailing edge of the label (in the direction of FEED).



Linear Scanner or RFID required.

• If unreadable, the fault will occur after the next

label prints;

• The label immediately following a faulted label is

not scanned for errors; and,

• VOID AND RETRY and REPRINT are automatically

disabled; the job can only be cancelled.

VOID is printed on a faulted label, with reprint attempts occurring automatically, until the RETRY COUNT has been exceeded and then that label will be skipped (discarded) and printing will continue to the next label in queue.



Linear Scanner or RFID required.

H-Class 59

System Settings (continued)

Menu Item Details

VOID DISTANCE

(0.10 to 2.00 in.) 0.50

RETRY COUNT

(0 – 3) 1

BACKFEED ON CLEAR

ENABLED

DISABLED

SCL FONT BOLD FACTOR

(1 – 36) 08

Sets the distance to print VOID on a faulted label, where:

Is the distance, measured from the trailing edge, which establishes the text size.



VOID will not be printed if insufficient text space

exists or if the fault occurred after printing completed. Also, the text can be customized; see the Class Series 2 Programmer’s Manual.

Sets the number of printing attempts before declaring a fault, where:

Is the count.



Greater than 1 (one) counts are valid only when

Linear Scanner or RFID equipped.

Determines positioning after a fault is cleared, where:

Automatically positions the label.

No label positioning occurs, as the location is assumed correct.



If reloading, you must place the media at the SOP

position.

Sets a scalable font boldfacing amount, where:

Is the setting, based on an incrementing scale where eight (08) is nominal.

60 H-Class

4.2.5 Communications

The Communications menu contains interface port and host control functions:

Menu Item Details

SERIAL PORT A

BAUD RATE

1200 BPS 2400 BPS 4800 BPS 9600 BPS 19200 BPS 28800 BPS 38400 BPS 57600 BPS 115000 BPS

PROTOCOL

BOTH

SOFTWARE

HARDWARE

NONE

PARITY

NONE

ODD

EVEN

DATA BITS

(7 – 8) 8

STOP BITS

(1 – 2) 1

Controls the RS-232 communications settings for Serial Port A, where:

Sets the serial communication rate, where:

Is the serial speed in Bits Per Second.

Sets the data flow control method (handshaking), where:

Uses XON/XOFF and CTS/DTR.

Uses XON/XOFF.

Uses CTS/DTR.

Disables flow control.

Sets word parity, where:

Uses parity.

Uses Odd parity.

Uses Even parity.

Sets Word length, where:

Is the number of bits in the word.

Sets the stop bit count, where:

Is number of stop bits.

H-Class 61

Communications (continued)

Menu Item Details

SERIAL PORT C

SERIAL PORT D

PARALLEL PORT A

PORT DIRECTION

UNI-DIRECTIONAL

BI-DIRECTIONAL

NIC ADAPTER

QUICK SETUP

Controls the settings for the optional Applicator Interface COM C (J4) port, where the settings are the same as those given for the SERIAL PORT A.



The maximum baud is 38.4K BPS.

Controls the settings for the optional Applicator Interface COM D (J3) port, where the settings are the same as those given for the SERIAL PORT A.



The maximum baud is 38.4K BPS.

Controls the communications settings for Parallel Port A, where:

Allows printer data to be returned to the host, where:

Returns no data (one-way communication).

Returns data (compliant back-channel operation); see Section 2.2.2 for cable requirements.

Controls the communications settings for the network

interface, where:

Selects settings to configure basic Wired or WiFi operations, where:

WIRED DHCP

Selects Wired operation, where:

Exits the menu item without changing the current

settings.

YES

Returns the NIC Adapter to defaults then sets Wired Discovery to “Enable” and Wireless to “Disable.”

62 H-Class

Communications (continued)

Menu Item Details

WLAN UNSECURED

YES

WLAN ADHOC

YES

SET FACTORY DEFAULTS

YES

WLAN

MODE

ENABLED

DISABLED

BSS ADDRESS

 000.000.000.000

SIGNAL READINGS

IP ADDRESS

192.168.010.026

Selects WiFi operation, where:

Exits the menu item without changing the current settings.

Returns the NIC Adapter default values then sets Discovery to “Enable,” SSID to “Any,” and WLAN network type to “Infrastructure.”

Selects the DMXrfNetII default parameters, where:

Exits the menu item without changing the current settings.

Restores WiFi defaults and initiates infrastructure mode with an SSID of “Any.” All existing access point associations will be deleted then established with the closest available. (Useful when moving the printer to a geographically distant location.)

Returns the factory-programmed values, where:

Exits the menu item without changing the current settings.

Restores the default settings.

Controls the communications settings for the DMXfNetII Card, where:

Selects between Wired or WiFi operation, where:

Enables the WiFi interface.

Enables the wired interface.

Specifies the static IP address of the WiFi bridge module.



If DHCP is Enabled, this parameter will be ignored.

Is the address in standard octet format.

Displays the WLAN signal and noise ratios.

Specifies the static IP Address; where:

Is the address in standard octet format.

H-Class 63

Communications (continued)

Menu Item Details

SUBNET MASK

255.255.255.000

GATEWAY

192.168.010.026

SNMPTRAP DESTINATION

000.000.000.000

IP DISCOVERY

ENABLED

DISABLED

SNMP

ENABLED

DISABLED

ADVANCED

TELNET

ENABLED

DISABLED

Specifies the static Subnet Mask Address, where:

Is the address in standard octet format.

Specifies the network Gateway Address, where:

Is the address in standard octet format.

Specifies the SNMP Trap Address, where:

Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver.



When zeroed, no traps are sent.

Controls IP Address discovery, where:

Broadcasts over the network at startup to receive addresses from the responsible server. Manual modifications to IP Address, Subnet Mask, or Gateway are not allowed; and, if no server is found, the specified static value will be used.

A server assigned IP address takes precedence over any static address stored in the interface.

Uses the stored static IP, Subnet Mask, and / or Gateway Address.

Allows management protocols, where:

Sends messages to SNMP-compliant devices.

Sends no messages.

Sets advanced networking functions and parameters, where:

Sets Telnet protocol to transfer data, where:

Allows Telnet.

Disables Telnet.

64 H-Class

Communications (continued)

Menu Item Details

FTP

ENABLED

DISABLED

MTU

(512 - 65515) 01500

GRATUITOUS ARP

(0 - 2048) 0000

PORT NUMBER

Sets File Transfer Protocol to transfer data, where:

Allows FTP.

Disables FTP.

Sets the Maximum Transmission Unit packet size, where:

Is the packet size, in bytes.

Sets the Address Resolution Protocol notification rate, where:

Is the time, in minutes.

Sets the network communications port, where:

(1 - 65535) 09100

Is the Port Number.

TCP KEEPALIVE Allows monitoring of an open connection to detect any

disconnects not properly closed, including reset access points and unplugged printers, where:

ENABLED

DISABLED

Keeps monitoring active.

Closes such a disconnection after 2.5 minutes.

DUPLEX CAPABILITY

Sets the communication capability for the Wired network, where:

AUTO-NEGOTIATE

100BASET HALF

100BASET FULL

10BASET HALF

10BASET FULL

Automatically selects the best type.

Selects 100 Mbit/s half duplex (in both directions, one way at a time) operation.

Selects 100 Mbit/s full duplex (in both directions, simultaneously) operation.

Selects 10 Mbit/s half duplex (in both directions, one way at a time) operation.

Selects 10 Mbit/s full duplex (in both directions, simultaneously) operation.

ADVERTISE CAPABILITY Transmits the printer’s communication capability for

the Wired network, where:

AUTOMATIC Advertises the DUPLEX CAPABILITY set value.

ALL CAPABILITIES Advertises all possible values for DUPLEX CAPABILITY.

H-Class 65

Communications (continued)

Menu Item Details

NETWORK REPORT

VIEW Displays the report.

SET FACTORY DEFAULTS

YES

HOST SETTINGS

HOST TIMEOUT

(1 – 60 SEC) 10

CONTROL CODES

STANDARD CODES

ALTERNATE CODES

ALTERNATE CODES 2

CUSTOM CODES

STANDARD CODES SOH STX CR CNTBY 01 02 0D 5E

Allows viewing or printing of the network status report, where:

Prints the report:

NETWORK REPORT

WED 03:15PM 23JUL2008

CURRENT PRINTER INFO

MACO: 00:0D:70:0B:8B:B9 IP ADDRESS: 192.168.10.26 SUBNET MASK: 255.255.255.0 GATEWAY: 192.168.10.26 DHCP: ENABLED SNMP: ENABLED

PORT NUMBER: 9100 NETBIOS NAME: DMX_038BB9

WLAN MODULE

MODULE FW VERSION: 4.3.0.24 RADIO FW VERSION: 1.1.1.111.8.4.0.145 PORT STATUS: CONNECTED: ESS SSID: 000B2802D55E MACR: 00:0B:28:02:D5:5E BSS ADDRESS: PROVIDED BY DHCP

Returns the factory-programmed values, where:

Restores the default settings.



A reset will occur and all settings will be restored

except CUSTOM ADJUSTMENTS and calibra tions.

Exits without changing the current settings.

Sets host communication parameters, where:

Sets the period that an interface port can be idle before timeout occurs, where:

Is the time (in seconds) when downloads timeout, and that must elapse before alternate port or alternate parser processing can occur.

Allows changes to the software command interpretation controls, where:

Sets these interpretation codes: Hex 01 = SOH command; Hex 02 = STX command; count-by = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x7C = Carriage Return

Sets interpretation codes, where:

Are the codes according to your definition.



Standard codes serve as default placeholders.

66 H-Class

Communications (continued)

Menu Item Details

FEEDBACK CHARACTERS

ENABLED

DISABLED

ESC SEQUENCES

ENABLED

DISABLED

HEAT COMMAND

ENABLED

DISABLED

SPEED COMMANDS

ENABLED

DISABLED

TOF SENSING COMMANDS

ENABLED

DISABLED

SYMBOL SET COMMAND

ENABLED

DISABLED

Allows the return of printer codes, where:

Sends the host a Hex 1E (RS) after each label and a Hex 1F (US) after each batch successfully prints.

Sends no feedback characters.

Sets handling for data containing invalid ESC sequences, where:

Processes commands normally.

Ignores ESC control codes during processing (as some systems send “banners” to the printer).



Bitmapped font downloads will be disabled.

Determines how host Heat commands are handled, where:

Processes software commands normally.

Controls Heat via the menu setting; see Section 4.2.2.

Determines how host Print, Feed, Reverse, and Slew commands are handled, where:

Processes software commands normally.

Controls speeds via the menu setting; see Section

4.2.2.

Determines how host Gap, Continuous, and Reflective commands are handled, where:

Processes software commands normally.

Controls the Sensor Type via the menu setting; see Section 4.2.2.

Determines how host Single and Double Symbol Set commands are handled, where:

Processes software commands normally.

Controls Symbol Set selection via the menu setting; see Section 4.2.4.

H-Class 67

Communications (continued)

Menu Item Details

CNTRL-CODES (DATA)

ENABLED

DISABLED

STX-V SW SETTINGS

ENABLED

DISABLED

MAX LENGTH COMMAND

ENABLED

DISABLED

OPTION FEEDBACK

DISABLED

SCANNER

RFID HEX

RFID ASCII

Determines how host Control Codes are handled, where:

Processes software commands normally.

Controls the setting via the menu; see CONTROL CODES, above.

Determines how a host option enable command is handled, where:

Processes the command normally.

Controls settings via the menu; see Section 4.2.3.

Determines how a host Maximum Label Length (<STX>M) command is handled, where:

Processes software commands normally.

Controls the setting via the menu; see Section 4.2.1.

Allows feedback characters from an optional device to be returned to the host device, in the format of <A;B;C;D;E;F>[CR], where:

A - Is the device type: R = RFID; and, S = Linear Scanner

B - Is the status: C = entire label complete; F = faulted

(failed) label; and, U = unknown

C - Is the number of expected reads, given in two

characters.

D - Is the number of good reads, given in two characters.

E - Is the internal Job and Sub Job Identifier, given in four

characters each.

F - Is the data read, delimited with semicolons (;) if

multiple reads.

Reports no data.

Reports Linear Scanner data.

Reports RFID data in hexadecimal format.

Reports RFID data in an ASCII format.

68 H-Class

Communications (continued)

Menu Item Details

PROCESS SOH (DATA)

DISABLED

ENABLED

Determines the response to an Immediate Command (e.g., Get Status, Module Storage, etc.), where:

Processes commands normally.

Interrupts operations upon SOH receipt to process the command.

4.2.6 Diagnostics

The Diagnostics menu contains testing functions:

Menu Item Details

HEX DUMP MODE

DISABLED

ENABLED

FILE CAPTURE

OPTIONS TESTING

TEST PRESENT SENSOR

LABEL PRESENTED

LABEL NOT PRESENTED

TEST CUTTER

PERFORM TEST 001 TIMES

Determines how the printer handles host data, where:

Processes data normally.

Prints received ASCII data without interpretation or processing; see Section 6.2.

Saves received data to Module G (or Module H, if present) in the form dmx_xxx_yyy.dpl where the count (yyy) is incremented for every capture and a unique time stamp (xxx) is assigned.

Performs option diagnostics, where:

Tests the Present Sensor (including the sensor in the Peel & Present option), where:

Is displayed when the sensor is blocked.

Is displayed when the sensor is not blocked.

Tests the Cutter, where:

Selects the number of cuts (1 – 999) to perform and then displays the PASS / FAIL results for each attempt.

H-Class 69

Diagnostics (continued)

Menu Item Details

TEST REWINDER

PERFORM TEST 001 TIMES

TEST GPIO

MONITOR GPIO INPUT

SOP FEED PAUSE REPRT

1 1 1 1

i1 i2 i3 i4 i5 i6

1 1 1 1 1 1

TEST GPIO OUTPUT

EP RL SR MO RO DR OF 1 1 1 1 1 1 1

o1 o2 o3 o4 o5 o6

1 1 1 1 1 1

PRINT SIGNAL INFO

Tests the Powered Internal Rewinder, where:

Selects the number of rotations (0 - 999) to perform and then displays the PASS / FAIL results for each attempt.



Remove media from the rewinder before testing.

Tests the Applicator Interface Card’s GPIO function, where:

Displays input signal logic values for Start of Print (SOP), Feed, Pause, Reprint, and six unassigned input lines. (The values given here are examples only.)



Unconnected lines may display a zero or one.

Displays output signal logic values for End of Print (EP), Ribbon Low (RL), Service Required (SR), Media Out (MO), Ribbon Out (RO), Data Ready (DR), Option Fault (OF), and six unassigned output lines. (The values given here are examples only.)



To change an output signal, cursor over the

displayed state to select and then toggle it using the UP or Down Arrow Buttons, except Data Ready which cannot be toggled.

Prints a reference label (see sample below) containing GPIO signal names, pin and port assignments, programmed settings, and current signal states.

70 H-Class

Diagnostics (continued)

Menu Item Details

TEST SCANNER

ALIGNMENT TEST

SCAN TEST

TEST RFID

TAG DATA

DEVICE VERSION

TAG ID – HF ONLY

PRINT TEST RATE (min)

(0 – 120) 000

SENSOR READINGS

THR TRAN RIBM 24V 127 159 093 175

PS HD RANK 000 254 125

RIBBON SENSOR LIMITS

RIBBON ADC LOW

RIBBON ADC HIGH

245

iPH REPORT

Tests the Linear Scanner, where:

Reads a bar code then displays the decoded data, the code type and scan count, repeating.

Reads a bar code then displays the decoded data, the code type and scan count, non-repeating.

Tests RFID, where:

Reads the data encoded on a tag.

Displays the type and version of the encoding device.

Reads then displays the High Frequency Tag ID.

Allows a label-to-label delay when batch printing Test Labels, where:

Is the selected interval, in minutes.

Displays various sensor values (0 – 255), where:

Are readings for the printhead thermistor sensor (THR), media “gap” sensor (TRAN) or “reflective” sensor (REFL), ribbon sensor (RIBM), 24VDC power supply sensor (24V), present sensor (PS), printhead assembly sensor (HD) and, printhead ranking resistor (RANK). (The values given here are examples only.)

Displays ribbon sensor values (0 – 255) for thermal transfer equipped printers, where:

Are the sensor readings. (The values given here are examples only.)

Displays the IntelliSEAQ™ data (including the printhead serial number, and installation and maintenance dates), where:

VIEW

Displays the data.

H-Class 71

Diagnostics (continued)

Menu Item Details

SAVE

ICON DESCRIPTIONS

SYSTEM ICONS

NETWORK ICONS

INPUT TYPE ICONS

OPTIONS ICONS

Prints the data:

Saves the data to an external storage device; see Section 2.2.3.

Identifies the printer icons (see Section 4.1.1), where:

Displays system glyphs.

Displays network glyphs.

Displays input mode glyphs.

Displays detected option glyphs.

iPH REPORT

TUE 12:44PM 23MAY2006

4212-HE25-060224-090

PRINTHEAD SERIAL #: 5x-00289

PRINTHEAD MODEL # 163

PRINTER SERIAL # 60430014

PRINTHEAD INCHES 1334900

INSTALLATION DATE - INITIAL 02/02/2006

INSTALLATION DATE - LAST 08/06/2006

PRINTHEAD CLEANING

CLEAN PROCEDURES: 5

CLEAN COUNTER RESET 5

NUMBER OF INCHES LAST- 0

4.2.7 MCL Options

The MCL Options menu contains alternate operating selections:

Menu Item Details

MCL OPTIONS

MCL AT POWER-UP

ENABLED

Allows the printer to use the optional MCL tool suite to accept peripheral device input data, where:

Allows MCL start-up, where:

Sets MCL operation after power is cycled OFF and ON.

DISABLED

START MCL

Sets standard printer functions.

Starts MCL after exiting the menu.

Consult your MCL provider for details regarding operation and support.



72 H-Class

4.3 The Test Menu

The (Quick) Test Menu contains resident format selections that are printed at selected heat and speed settings. Use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width.

To enter the Test Menu, press the TEST Button.

(In Test Mode the printer is offline, halting the processing of new data.)

To print a format, scroll to that item then input a quantity and press ENTER.

•



• To stop printing press CANCEL.

• A printing delay can be set; see Print Test Rate, Section 4.2.6.

4.3.1 Print Quality Label

The Print Quality Label serves as an overall quality indicator. Consisting of compliant fence and ladder bar codes, assorted font sizes, and fill patterns, this format can be used to ensure conformance as well as aesthetics.

H-Class 73

4.3.2 Ribbon Test Label

The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer option. Consisting of a fence-oriented bar code, this format can be used to ensure component functions and ribbon path alignment.

4.3.3 Test Label

The Test Label serves as an indicator of printhead functionality. The format consists of patterns that exercise all thermal elements.

4.3.4 Validation Label

The Validation Label serves as an overall quality indicator. Consisting of compliant fence and ladder bar codes, assorted font sizes, and black fill patterns, this format can be used to ensure conformance as well as aesthetics.

74 H-Class

4.3.5 Print Configuration

The Configuration Label provides current database information, including the Application Version, which can be output as a label or as a file.

Bulleted items indicate host changes not yet



saved.

4.3.6 Print Last Label

Print Last Label reprints the most recent format output by the printer.

If a job was cancelled prior to completion, or if power was removed since the last



print job and this label request, VOID will be printed.

4.3.7 User-Defined Label

The User-Defined Label allows a template to be populated by variable data (via the printer’s control panel or a USB QWERTY keyboard). The template is a stored label format, where fields delimited by an ampersand (&) become variable.

The printer will prompt you to enter the variable field data. For example, the stored label format could contain the data 19131423443&ENTER NAME&

Afterward, when recalled from memory, the printer’s display will indicate the variable field: ENTER NAME

Variable data can be any part of the DPL format - font ID, positioning, etc.

•

• No error checking will be performed.



• Supports .dlb, .dpl, .prn, and .txt file types.

H-Class 75

76 H-Class

Operating, Adjusting and

Maintaining the Printer

5.1 Displayed Messages

During operation the printer (when not in Menu or Test Mode) displays several types of information:

• Prompts and Condition Messages (see Section 5.1.1); and,

• Fault and Warning Messages (see Section 6.1.2).

5.1.1 Prompts and Condition Messages

Prompts appear as the result of an action or when an action is required during operation, while Condition Messages indicate an operational state.

Prompts and Condition Messages

Displayed Message Description Action / State

The password used to

ACCESS DENIED

CALIBRATING

SENSOR LEVELS

CALIBRATION COMPLETE

CANCEL BATCH

ENTER KEY = YES

CANCEL REPRINT

ENTER KEY = YES

access a secured menu was incorrect.

Media calibration is being performed.

Media calibration has successfully finished.

The CANCEL or TEST Key was pressed during a multiple label job.

The CANCEL or TEST Key was pressed during a fault. (See FAULT HANDLING / VOID AND RETRY, Section

4.2.4.)

Enter the correct password.

Allow the process to complete.

The printer is calibrated.

Press ENTER to cancel all remaining labels in the job.

Press ENTER to cancel the reprint.

H-Class 77

Prompts and Condition Messages (continued)

Displayed Message Description Action / State

The FEED Key was pressed

CLEARING FAULTS

following a fault and now the printer is attempting to clear the condition.

No action is required.

DMXNET INITIALIZING

ENTER PASSWORD

0 - - -

INVALID ENTRY

NOT INSTALLED

OFFLINE

PAUSED

The network card is initializing, a normal condition following power-up or a reset.

This is the menu gateway when security is enabled. A four-digit password must be entered for access.

An incorrect entry has been made.

The selected option or feature cannot be found.

The printer is in Menu or Test Mode.

The printer is in a paused condition.

No action is required. Depending upon the settings, it may take a few minutes.

Enter the correct password.

Enter a valid parameter to continue.

Verify that the option or feature is correctly installed. If so, call for service.

The Menu or Test Button was pressed.

The PAUSE Key was pressed or Pause Mode is enabled.

The TEST Key was pressed and held, or CLEAN HEAD

PRINTHEAD CLEANING

NOW was selected, and now

No action is required. printhead cleaning is in progress.

READY

The printer is waiting to receive label formats, downloads, etc.

Send a label format,

download, etc.

78 H-Class

Prompts and Condition Messages (continued)

Displayed Message Description Action / State

REMOVE RIBBON

PRESS ANY KEY

SAVE CHANGES?

SUCCESSFUL

PRESS ANY KEY

SYSTEM RESET

IN PROGRESS

UNCALIBRATED

The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, but ribbon is installed.

Database changes were made that require confirmation.

The selected operation was successfully completed.

A reset has occurred.

The Media Sensor is not calibrated.

Remove ribbon and press

any key to proceed.

Press YES to accept the

changes, or NO to discard

them.



If changes require a

reset, it will automatically be

invoked.

Press any key to continue.

No action is required. Wait

briefly while the process

completes.

Perform calibration; see

Section 5.2.

WAITING FOR DATA

WAITING FOR SIGNAL

XXXX OF XXXX

PRINTING

The SOP signal has been received, but the printer awaits label data.

The printer awaits a SOP signal.

A print job is in process, as indicated by the batch total and remaining label count.

Send a format from the

host.

Send the SOP signal from

the applicator to the GPIO

port.

No action is required.

H-Class 79

5.2 Calibration

Calibration ensures correct media detection. Use Standard Calibration if the quick method (see Section 3.4) fails.

5.2.1 Standard Calibration

Standard Calibration provides dynamic readings, which can be helpful when using media with small position-critical notches or marks. Three calibration samples are required:

Empty – with nothing over the sensor;

Gap (or Mark) – with media liner, a notch, or a mark over the sensor; and,

Paper – with the label (and liner, if any) over the sensor.

Calibrate the Media Sensor using the steps below:

Before proceeding, ensure that the ADVANCED MENU is enabled (see Section



Step

4.2.4) and that the SENSOR TYPE is selected (see Section 4.2.1).

Action Displayed Message Comment

A Turn ON the printer.

Press ENTER to access MEDIA SETTINGS. Then

using the UP Button, scroll to SENSOR CALIBRATION.

Press ENTER to access SENSOR CALIBRATION. Press ENTER again to

select PERFORM CALIBRATION and then press YES to proceed.

CANNOT CALIBRATE

-or-

UNCALIBRATED

MEDIA SETTINGS

PERFORM CALIBRATION

Wait briefly for initialization to complete; see Section 4.1.1.

ADVANCED MENU must be enabled to access the calibration selections.

Press NO to abort this procedure.

This sets the empty value, where “yyy” represents the current sensor reading.

With no media installed,

press ESC.

REMOVE LABEL STOCK

PRESS ESC KEY

yyy

80 H-Class

Standard Calibration (continued)

Step

Action Displayed Message Comment

Proceed according to the media type:

• Die-Cut – Remove a

label or two from the liner then install the media. Position the Media Sensor under the liner area and press ESC.

• Notched (or Reflective) –

Install media. Position

the Media Sensor under a notch (or black mark) and press ESC.

• Continuous – Press ESC

then proceed to Step F.

For die-cut media:

SCAN BACKING

PRESS ESC KEY

yyy

- Or, for reflective media:

SCAN MARK

PRESS ESC KEY

yyy

- Or, for continuous media:

REMOVE LABEL STOCK

PRESS ESC KEY

yyy

This sets the gap (or mark) value, where “yyy” represents the current sensor reading.



(1) See Section 3.2 for

sensor adjustment instructions.

(2) Do not position a

perforation over the sensor when taking the sample.

(3) For small notches or

reflective marks, ensure that the labels exit straight from the printer.

(4) Unless otherwise

noted, do not move the Media Sensor after this step.

This sets the paper value, where “yyy”

Proceed according to the media type:

• All media except

Continuous – Position label material (and liner,

if any) over the sensor then press the ESC Key.

• Continuous – Install

media. Position the Media Sensor under the stock and press ESC.

SCAN PAPER

PRESS ESC KEY

yyy

represents the current sensor reading.



(1) If using preprinted

media, ensure that the area placed over the sensor is free of text, graphics, or borders.

(2) See Section 3.2 for

sensor adjustment instructions.

H-Class 81

Standard Calibration (continued)

Step

Observe the calibration result.

Press ESC then EXIT to return to READY.

When calibrating gap or reflective media, press and hold the FEED Key until at least one label is output.

Action Displayed Message Comment

CALIBRATION COMPLETE

Followed by...

READY

Calibration was successful.



If WARNING LOW

BACKING is displayed, calibration was successful (for possible messages see Section 5.1).

The printer is now ready for use.

5.2.2 Advanced Entry Calibration

Advanced Entry is an alternate calibration method for special-case media types, where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database.

Advanced Entry Calibration should be used only when Standard Calibration proves unsuccessful. Also, before proceeding, ensure that the ADVANCED MENU is enabled



Calibrate the Media Sensor using the steps below:

(see Section 4.2.4) and that the SENSOR TYPE is selected (see Section 4.2.1).

82 H-Class

Advanced Entry Calibration

Step

Action Displayed Message Comment

A Turn ON the printer.

Press ENTER to access MEDIA SETTINGS. Then

using the UP Button, scroll to SENSOR CALIBRATION.

Press ENTER to access SENSOR CALIBRATION.

Using the DOWN Button, highlight ADVANCED ENTRY then press ENTER.

Scroll to TRAN SENSOR GAIN (or REFL SENSOR

GAIN, if using reflective media) then press ENTER.

CANNOT CALIBRATE

-or-

UNCALIBRATED

MEDIA SETTINGS

ADVANCED ENTRY

TRAN SENSOR GAIN

yyy (0 - 31) 25

Wait briefly for initialization to complete; see Section 4.1.1.

ADVANCED MENU must be enabled to access the calibration selections.

Press EXIT to abort this procedure.

The following examples detail die-cut media calibration; however, unless otherwise noted, the reflective media procedure is the same.

See Section 3.2 for sensor adjustment instructions.



Install media. Position the Media Sensor under the

label, then lower and latch the Printhead Assembly.

TRAN SENSOR GAIN

yyy (0 - 31) 25

Do not position the

Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc.

H-Class 83

Advanced Entry Calibration (continued)

Step

Use the buttons to set the Gain Number to 00 and then press ENTER.

Record the sensor reading as a Label Value for Gain Number 00 in a table (32 rows by four columns, with headings similar to those shown below.)

Action Displayed Message Comment

yyy (0 - 31) 00

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 01 02

…

TRAN SENSOR GAIN

This is the Label Value for a gain setting of 00, where “yyy” represents the current sensor reading.

Step

Action Displayed Message Comment

Use the buttons to increment the Gain Number by one and then press ENTER. Record the Label Value. Repeat this process for each Gain Number.

Gain Number Label Value TOF Value Difference Value

00 252 01 250 02 248

… …

31 09

TRAN SENSOR GAIN

yyy (0 - 31) 01

Sample Calibration Table

These are Label Values, where “yyy” represents the current sensor reading.

84 H-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Raise the printhead assembly then proceed according to the media type:

• Die-cut – Remove a label

or two from the liner then position that area over the Media Sensor.

Adjust the Media Sensor under the liner area.

yyy (0 - 31) 31

• Notched – Position the

Media Sensor under the notch.

• Reflective – Position the

Media Sensor under the black mark.

TRAN SENSOR GAIN



(1) Do not position the

Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc.

(2) Do not move the

Media Sensor after this step.

Lower and latch the Printhead Assembly.

Using the buttons set the Gain Number to 00, and

then press ENTER.

Record the reading as a

TRAN SENSOR GAIN

yyy (0 - 31) 00

This is the TOF Value for a gain setting of 00, where “yyy” represents the current sensor reading.

TOF Value for Gain Number 00 in the table.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248 01 250 02 248

… …

31 09

H-Class 85

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Use the buttons to increment the Gain Number by one and then press ENTER. Record the

TOF Value. Repeat this process for each Gain

yyy (0 - 31) 01

Number.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248 01 250 245 02 248 234

… … …

31 09 14

TRAN SENSOR GAIN

These are TOF Values, where “yyy” represents the current sensor reading.

Step

Action Displayed Message Comment

In your sample calibration table, where both the Label Value and TOF Value are at least 20, subtract the amounts and record the result as a Difference Value (see below).

Identify the largest Difference Value and the corresponding Gain Number. This Gain Number will be used to resample the media.

Gain Number Label Value TOF Value Difference Value

00 252 248 4 01 250 245 5 02 248 234 14

… … … … 15 188 63 125 16 184 51 133 17 179 38 141 18 174 25 149 19 170 19 N/A

… … … … 31 132 14 N/A

TRAN SENSOR GAIN

yyy (0 - 31) 31

Sample Calibration Table

In this example, Gain Number 18 is chosen because, where both values are at least twenty, it has the highest Difference Value.

86 H-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Use the buttons to set the Gain Number determined

in the previous step. Press ENTER to enable the setting.

Complete a table (see example below) using new measurements, as follows:

(A) Raise the Printhead

Assembly. Place the label over the Media Sensor then lower and latch the Printhead Assembly. Record the sensor reading as P.

(B) Raise the Printhead

Assembly. Place the liner, notch, or mark over the Media Sensor then lower and latch the Printhead Assembly. Record the sensor reading as G (or M).

Assembly. Remove all media from the Media Sensor then lower and latch the Printhead Assembly. Record the sensor reading as E.

TRAN SENSOR GAIN

yyy (0 - 31) 18

TRAN SENSOR GAIN

yyy (0 - 31) 18

This example uses Gain Number 18.

Where “yyy” is a numerical value representing the current sensor reading.



The re-sampled

values may differ from those previously noted. This is normal; do not readjust the Media Sensor.

Selected Gain Table

Gain Number Paper Gap (or Mark) Empty

18 173 42 9

H-Class 87

Advanced Entry Calibration (continued)

Step

Press the ESC Key.

Use the buttons to scroll to PAPER SENSOR LEVEL (or if using reflective media, REFL PAPER LEVEL) and then press ENTER.

Use the buttons to set the Paper value determined in Step M and then press ENTER.

Action Displayed Message Comment

PAPER SENSOR LEVEL

(0 - 255)

173

This is the Paper value.

Press the ESC Key.

Scroll to GAP SENSOR LEVEL (or, if using reflective media, MARK

SENSOR LEVEL) and then press ENTER.

Set the Gap (or Mark) value determined in Step M and then press ENTER.

Press the ESC Key.

Scroll to EMPTY SENSOR LEVEL and then press

ENTER.

Set the Empty value determined in Step M and then press ENTER.

GAP SENSOR LEVEL

(0 - 255)

042

EMPTY SENSOR LEVEL

(0 - 255)

009

This is the Gap (or Mark) value.

This is the Empty value.

Press the EXIT Key and, when prompted, press

YES at the SAVE CHANGES prompt.

88 H-Class

OFFLINE

The procedure is finished, the process almost complete.

Advanced Entry Calibration (continued)

Step

Press and hold the FEED Key until at least one label has been output.

Action Displayed Message Comment

CALIBRATION COMPLETE

Followed by...

READY

The printer is ready for use.



If the calibration

attempt fails, try desensitizing the sensor as follows:

Re-enter the

ADVANCED MENU. Go to MEDIA SETTINGS / SENSOR CALIBRATION / ADVANCED ENTRY / TRAN (or REFL) SENSOR GAIN and lower the corresponding GAIN SETTING by one. Exit the menu and save your changes. Test your media at the new setting. If necessary, repeat until a usable Gain Setting is obtained.

5.3 Reset Methods

There are three reset levels for the printer.

5.3.1 Soft Reset

Soft Reset clears temporary host settings. To perform a Soft Reset:

• Press and hold the CANCEL Key (see Section 4.1) for approximately four seconds.

H-Class 89

5.3.2 Level One Reset

Level One reset returns the factory default settings, or if saved a Factory Setting File. To perform a Level One Reset:

• Select SET FACTORY DEFAULTS in the menu; see Section 4.2.4.

5.3.3 Level Two Reset

Level Two reset returns the printer to the firmware default settings and clears all parameters. To perform a Level Two Reset:

• While turning ON the printer, press and hold the three Soft Keys (see Section 4.1)

until the SYSTEM RESET message flashes.

Calibration will be required; see Section 5.2.



5.4 Printhead Assembly Adjustments

Printhead Assembly Adjustments permit the mechanical compensation sometimes needed to maintain print quality across the wide range of media types and sizes. The applicability and adjustment methods for the printhead are described below.

5.4.1 Leveling Cam Adjustment

Whenever using narrow media (sizes that are less than the width of the printhead), adjust the Leveling Cam for even pressure distribution.

If changing media sizes, readjust the Leveling Cam.



90 H-Class

Datamax-O'Neil C32-00-46900006 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual