Datamax Workstation w1110, w1110 User Manual
Workstation Series
User’s Guide
Copyright Information
CG Triumvirate is a trademark of Agfa Corporation.
CG Times based upon Times New Roman under license from the Monotype Corporation.
Windows is a registered trademark of the Microsoft Corporation.
All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks
of their respective companies.
Limitation of Liability
In no event shall Datamax-O'Neil be liable to the purchaser for any indirect, specia l or consequential damages or lost
profits arising out of or relating to Datamax-O'Neil's products, or the performance or a breach thereof, even if DatamaxO'Neil has been advised of the possibility thereof. Datamax-O'Neil's liability, if any, to the purchaser or to the customer
of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax-O'Neil hereunder by the
purchaser for a defective product.
In no event shall Datamax-O'Neil be liable to the purchaser for any damages resulting from or related to any fai lure or
delay of Datamax-O'Neil in the delivery or installation of the computer hardware, supplies or software or in the
performance of any services.
Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing
limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which
vary from state to state.
Firmware (Software) Agreement
The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used
only on a single printer in the user's Trade or Business. The User agrees not to, and not to authorize or permit any
other person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or
programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all
rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including
direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the Firmware
(Software).
Information in this document is subject to change without notice and does not represent a commitment on the part of
Datamax-O'Neil Corporation. No part of this manual may be reproduced or transmitted in a ny form or by any means,
for any purpose other than the purchaser's personal use, without the expresse d written permissio n of Datamax-O'Neil
Corporation.
Important Safety Instructions
This printer has been carefully designed to provide many years of safe, rel iable performance. As with all types of
electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging
the equipment:
- Carefully read the provided installation and operating instructions.
- Read and follow all warning instruction labels on the printer.
- Place the printer on a flat, firm, solid surface.
- Make sure all openings on the printer remain unblocked; never insert anything into the openings or ventilation slots.
- Do not place the printer near a heat source.
- Do not use your printer near water, or spill liquid into it.
- Be certain that your power source matches a listed voltage rating for the printer (if unsure, check with your dealer or local utility
company).
- Do not place the power cord where it can be stepped on; and, if the power cord becomes damaged, immediately replace it.
- If service is required, use only qualified trained technicians to repair your printer.
All rights reserved. Copyright © 2014, Datamax-O'Neil
Part Number 88-2363-01, Revision C
Workstation Series User’s Guide
Workstation Series User’s Guide
Agency Compliance
This product complies to the following:
CFR 47 Part 15, Class A Digital Device
This device complies with Part 15, Subpart B of the FCC Rules.
Operation is subject to the following two conditions: 1) This device
may not cause harmful interference, and 2) this device must
accept any interference received, including interference that may
cause undesired operation.
This Class A digital apparatus complies with Industry Canada ICS003 Class A requirements.
UL 60950-1, 2nd Edition. Safety of Information Technology
Equipment Including Electrical Business Equipment
CAN/CSA-C22.2 No.60950-1, 2nd Edition. Safety of Information
Technology Equipment Including Electrical Business Equipment
European Council Directive 2004/108/EC “EMC Directive”
EN55022, Emissions, Class A
EN55024, Immunity
EN61000-3-2, Harmonics
EN61000-3-3, Voltage Fluctuations and Flicker
European Council Directive 2006/95/EC “Low Voltage Directive”
IEC 60950-1, 2nd Edition (CB Scheme)
Directive 2011/65/EU RoHS2 [EN50581(2012)]
Customs Union – Russia, Kazakhstan, Belarus
CISPR 22 Class A Warning
Warning: This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may
be required to take adequate measures.
CoC-MEX
ACMA – Australian Communications and Media Authority
EN55022; 2010 +AC:2011 Class A
Certificate of Compliance - Mexico
CoC-Mex-00588-UL; UL 60950-1, 2nd Edition, 2011-12-19
Table of Contents
Agency Compliance .............................................................................................5
1. Safety
Warnings and Cautions ........................................................................................1
General Safety Information ...................................................................................1
2. Overview
Workstation Series Overview .... ...........................................................................3
w1110 Product Tour .....................................................................................................3
Options ..........................................................................................................................6
Standard Features ................................................................................................7
Options .................................................................................................................8
Unpacking the Printer ...........................................................................................8
Checking the Contents .........................................................................................8
Specifications .......................................................................................................9
Print Characteristics ......................................................................................................9
Dimensions and Weight ................................................................................................9
Environmental ...............................................................................................................9
Print Driver Requirements ............................................................................................9
Configuration Utility ...................................................................................................10
3. Connections and Setup
Connections ........................................................................................................11
Power ..........................................................................................................................11
Data .............................................................................................................................11
Media Loading ....................................................................................................12
Media Loading - Peel and Present .....................................................................15
Control Panel ......................................................................................................18
LEDs ...........................................................................................................................18
LED Indicators ............................................................................................................18
Buttons ........................................................................................................................19
Feed .............................................................................................................................19
Test Labels ..................................................................................................................19
Calibration ..........................................................................................................19
Paper Calibration ........................................................................................................19
Sensor Calibration .......................................................................................................20
Printer Settings ...................................................................................................20
Print Driver Installation .......................................................................................21
Overview .....................................................................................................................21
Workstation Series User’s Guide
Table of Contents
Important Notes: .........................................................................................................22
4. Operation
Printer Modes .....................................................................................................53
Tear Mode ...................................................................................................................53
Present Sensor Mode ..................................................................................................53
Pause Mode .................................................................................................................53
Reporting ............................................................................................................54
System Report .............................................................................................................54
Settings Report ............................................................................................................55
Webpages ..........................................................................................................56
5. Cleaning and Maintenance
Overview .............................................................................................................57
Intervals ..............................................................................................................57
Supplies ..............................................................................................................57
Cleaning the Top-of-Form Sensor ......................................................................57
Cleaning the Printhead .......................................................................................57
6. Troubleshooting
LED Indicators ....................................................................................................59
Errors ..................................................................................................................59
Warnings ............................................................................................................60
Troubleshooting ..................................................................................................60
Troubleshooting Print Quality .............................................................................61
Tools ...........................................................................................................................61
Preliminary Instructions ..............................................................................................62
7. Appendix A
Symbol Sets .......................................................................................................63
Fonts ...................................................................................................................64
Barcodes ............................................................................................................66
Workstation Series User’s Guide
1 Safety
Warnings and Cautions
The following Warnings and Cautions are used throughout this manual:
Warning: W a rnings alert you to possible safety risks.
Caution: Cautions alert you to the potential for equipment damage.
General Safety Information
Caution: This product is intended for indoor use only.
All service procedures should be done by properly trained and qualified service
personnel.
Any on-site assembly required during the installation process must be performed by
properly trained and qualified service personnel.
The product must be connected to a properly grounded and appropriately rated AC
receptacle using the supplied cord set.
Caution: This product contains sensitive electronic components that could be damaged
if exposed to excessive force.
Caution: Use only factory-approved consumables and cleaning kits. Use of any non-
approved supplies could damage the product and void the warranty.
Caution: The printer must be installed on a stable, level surface.
Figure: 1 - 1 Caution - Hot
1 Workstation Series User’s Guide
1 | Safety
The printhead heats during printing. Do not touch.
Caution: Serious damage and bodily injury can result if this printer is exposed to liquids
or foreign objects.
Workstation Series User’s Guide 2
2Overview
1
2
3
4
5
1. Cover Latch Release
2. Stop/Resume
3. Power LED (Green)
4. Error LED (Red)
5. Feed/Cancel
Workst ation Series Overview
w11 10 Product Tour
The following illustrations show some of the features and available options for the printer.
Figure: 2 - 1 Front View - w1110
3 Workstation Series User’s Guide
2 | Overview
1. Power Switch
2. DC Power Inlet
3. Reset Button
4. USB 2.0 Port
5. Ethernet/Network Port
1
2
3
4
5
Figure: 2 - 2 Rear View - w1110
Workstation Series User’s Guide 4
Figure: 2 - 3 Media Area
.
1. Printhead
2. Upper Top-of-Form Sensor
3. Cover Latch
4. Left Media Support Bracket
5. Left Core Adapter
6. Right Core Adapter
7. Right Media Support Bracket
8. Lower Top-of-Form Sensor
9. Platen Roller
1
2
3
4
5
6
7
8
9
3
Overview | 2
5 Workstation Series User’s Guide
2 | Overview
1
2
1. Peel Bar
2. Present Sensor
1
1. Serial Interface
Options
Figure: 2 - 4 Peel and Present
Figure: 2 - 5 Serial Interface
Workstation Series User’s Guide 6
Standard Features
The thermal printer has the following standard features:
Table 1: Standard Features
Features Descriptions
Max Print Speed 4 IPS / 102 mmps
Resolution 300 dpi / 11.8 dpmm
Memory 32 MB Flash (4 MB User Space) / 64 MB DDR2 RAM
Printer Type Direct Thermal
Media Supply • Roll-fed
• Die-cut
• Continuous Labels: [5” (127 mm) roll max diameter on 1.0” and
1.5” (25.4 mm and 38 mm) core]
Overview | 2
Double-sided Top-of-Form
Sensor
Tear Bar Bar for tearing off gapped or continuous media
Media Back Feed Capable of backing up; max 0.5”
Control Panel Two buttons
Reset Button Inset on the rear of the unit
LEDs Two LEDs: Green - Power On, Red - Error
Power Switch Positioned on the rear of the un it
Chassis / Media Cover Plastic construction with a clear window
Bar Codes See Appendix A
Fonts See Appendix A
Downloadable Font Types • True-Type Scalable
Graphics Full support of PCL5e and GL/2 graphics capability.
Fixed position for center-biased stock:
• Label Gap
• Reflective black mark on the bottom or the top of the form
• PCL Bitmap (300 dpi)
[Support for various host-based file formats (PCX, BMP) are not part of
the PCL5e standard but are supported and converted by standard
applications]
Industry Standard Printer
Language
Interfaces • USB 2.0 Device
HP PJL, HP PCL5e, HP GL/2 and HP XL, printer languages with autolanguage select and extensions for barcode capabilities. Bi-directional
communications capability is also supported.
• LAN 10/100
7 Workstation Series User’s Guide
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