Datamax W-6208, W-6308, W-8306 Operator's Manual

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Operator’s Manual

Datamax International

Herbert House

12 Elizabeth Way, Pinnacles

Harlow, Essex CM19 5FE UK

Phone: +44 1279 772200

Fax: +44 1279 424448

Asia-Pacific

19 Loyang Way

#01-01 CILC Building

Singapore 508724

Phone: +65 542-2611

Fax: +65 542-3611

Corporate Headquarters

4501 Parkway Commerce Blvd.

Orlando, Fl 32808

Phone: 407-578-8007

Fax: 407-578-8377

CG Triumvirate is a trademark of Agfa Corporation. CG Times, based upon Times New Roman, is under license from The Monotype

Corporation.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor

or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit

any other person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or programmable memory. The

firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressl y granted. In no eve nt will Licensor o r its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages, arisi ng o ut of the use or inabilit y to use the Fir mware (Software).

Information in this document is subject to change without notice a nd does not represent a commitment on the part of Datamax Barcode Products Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written per mis sion of Datamax Corpor ation.

Part Number: 88-2245-01

Revision: E

Agency Compliance and Approvals:

C US Listed

UL1950 Information Technology Equipment C22.2 No. 950-M93

EN60950

For 230 Volt Operation (Europe): Use a cord set, marked “HAR,” consisting of a min H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the country of installation rated 6A, 250V

Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit “HAR” markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt.

As an Energy Star Partner, the manufacturer has deter mined that thi s product meets the E nergy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: EN 55022 (1993) Class B

EN 50024 (1998) EN 45501 (1992)

Safety:This product complies with the requirements of

EN 60950 /A11: /1997

Gost-R

FCC

This device complies with FCC CFR 47 Part 15 Class A.

Note:T his equipm ent has be en tested an d found to compl y with t he lim its for

a Class A digital device, pursuant to P art 15 of the FCC Rules. T hese limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. T his equipment generates, uses, a nd can radiate ra dio frequency energ y, and if not install ed and used i n accor dance with the instructions in t his manual, it may cause harmful interfe rence to radi o communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Important Safety Instructions:

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying this unit.

This unit has been carefully designed to provide years of safe, reliable performance. However, as with all electrical equipment, there are some basic precautions that you follow to avoid personal injury or damage to the printer:

½ Before using the printer, carefully read all the installation and operating

instructions.

½ Observe all warning instruc tion labels on the printer. ½ Install the printer on a flat, firm surface. ½ Do not place the printer on or near a heat source. ½ To protect your printer from overheating, make sure no openings on the

printer are blocked.

½ Never insert anything into the ve ntilation slots and o penings of the printer. ½ Do not use the printer near water or spill liq uid into it. ½ Ensure that the AC power source matches the ratings listed for the printer.

(If unsure, check with your dealer or local utility provider.)

½ Do not place the AC power cord where it can be stepped on. If the AC

power cord becomes damaged or frayed, replace it immediately.

½ If the printer ever needs repair, consult only qualified, trained service

personnel. No user-serviceable parts are inside; do not remove the cover.

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Printer Overview

1.0 About the Printer ................................................................. 1

1.0.1 Standard Features................................................ 2

1.0.2 Optional Features................................................ 2

1.1 Option Installa ti on................................................................ 4

Getting Started

2.0 Unpacking the Printer.......................................................... 5

2.1 Media and Ribbon Selection................................................ 7

2.1.1 Print Quali ty Controls............................................ 7

Setting Up the Printer

3.0 Installation........................................................................... 9

3.0.1 Communications................................................. 10

3.1 Loading Media................................................................... 12

3.1.1 Roll Media........................................................... 13

3.1.2 Fan-Fold Media................................................... 14

3.2 Media Sensor Adjustment ................................................. 15

3.3 Loading Ribbon................................................................. 16

3.4 Quick Media Calibration .................................................... 17

3.5 Outputting Labels.............................................................. 18

3.5.1 Rewinding onto the Media Rewind Hub .............. 18

3.5.2 Rewinding onto a Core ....................................... 19

3.5.3 On-Demand Dispensing...................................... 20

Using the Front Panel

4.0 Operation.......................................................................... 23

4.0.1 Ready Mode ....................................................... 23

4.0.2 Menu Mode......................................................... 24

4.0.3 Quick Test M o de................................................. 25

4.0.4 Indicator Lights ................................................... 26

4.0.5 LCD .................................................................... 26

4.0.6 R e s e tti ng the Printer........................................... 27

4.0.6.1 Soft Reset ............................................ 27

4.0.6.2 Level One Reset................................... 27

4.0.6.3 Level Two Reset ................................... 27

4.1 The Menu System............................................................. 28

4.1.1 Entrance and Exit Prompts ................................. 29

4.1.2 Media Settings.................................................... 30

4.1.3 Print Control........................................................ 31

4.1.4 Printer Options.................................................... 33

4.1.5 System Settings.................................................. 35

4.1.6 Communications................................................. 41

4.1.7 Diagnostics......................................................... 47

4.2 Display Messages............................................................. 48

4.2.1 User Prompts and Condition Messages.............. 48

4.3 Quick Test Mode............................................................... 50

4.3.1 Print Quality Label............................................... 50

4.3.2 Conf iguration Label............................................. 51

4.3.3 Q uick Ribbon Test Label..................................... 52

4.3.4 Dot Test Pattern Label........................................ 53

4.3.5 Validation Label .................................................. 54

4.3.6 User Defined Label............................................. 54

Adjusting and Maintaining the Printer

5.0 Media Sensor Calibration.................................................. 55

5.0.1 Standard Calibration........................................... 55

5.0.2 Advanced Entry Calibration................................. 59

5.1 Printhead Adjustments...................................................... 65

5.1.1 Leveling Cam Adjustment................................... 65

5.1.2 Pressure Adjustment........................................... 66

5.2 Maintenance Schedule...................................................... 67

5.2.1 Cleaning the Printhead ....................................... 68

5.2.2 Cleaning the Platen Roller .................................. 69

5.2.3 Cleaning Interior and Exterior Surfaces............... 70

5.3 Application Program Updates............................................ 70

5.3.1 Updating from the Ready Mode .......................... 71

5.3.2 Updating from the Download Mode..................... 72

5.3.3 Possible Problems during an Update.................. 73

5.4 Boot Loader Program Updates.......................................... 74

iii

Troubleshooting

6.0 Problem Resolution........................................................... 75

6.1 Fault and Warning Messages............................................ 79

6.2 Hex Dump Mode ............................................................... 85

Printer Specifications

7.0 General Specifications....................................................... 87

7.1 Media and Ribbon Requirements...................................... 89

Appendix A

ASCII Control Code Chart.......................................................... 91

Appendix B

Available Fonts and Bar Codes.................................................. 93

Appendix C

Module Assignments................................................................ 101

Print Resolutions and Maximum Label Widths......................... 101

Available Speeds and Default Settings .................................... 102

Appendix D

GPIO Port................................................................................ 103

Appendix E

Menu System Multi-Language Support.................................... 105

Appendix F

Saving a Configuration File...................................................... 111

Warranty Information................................................... 113

Glossary............................................................................. 117

Index..................................................................................... 121

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1.0 About the Printer

Congratulations on your purchase of a W-Class p rinter. The W-Class family o f

printers, hereafter referred to as ‘the printer’, blend state of the art design with user-friendly features to refine the standard in wide-web industrial thermal printers.

This manual provides all the information necessary for everyday printer operation. To begin printing labels, refer to the instructions provided with the label-creation software you have chosen. If you wish to write custom label programs, a copy of the I & W Class Programmer’s Manual is included on the

enclosed Datamax Accessories CD; otherwise, a copy may be downloaded from our web site at http//www.datamaxcorp.com.

To grow with all of your printing needs, the design of the printer is easily upgraded; see Section 1.1. The following subsections detail the standard features, available options and a hardware overview.

2W-Class

1.0.1 Standard Features

This printer offers the following standard features:

Printing

½ Direct and Thermal Transfer printing methods ½ Batch and Pause Mod e Printing ½ 1.5 inch or 3 inch Media Hub (specified at time of order) ½ Easy Media Loading ½ Media Tear Bar ½ Fan-fold media compatible

Memory

½ 256 KB Flash Memory available for user graphic downloads ½ 2 MB FLASH Downloadable Program Memory ½ 16 MB SDRAM Memory

Interfaces

½ IEEE 1284 compliant parallel interface ½ RS-232 serial interface

Operational

½ 2 X 20 Backlit Liquid Crystal Display and functional keypad ½ CG Triumvirate



Scalable font w/AGFA Scalable font engine

½ EFIGS (multi-language display and configuration label support) ½ 203 DPI Printhead (W-6208) ½ 300 DPI Printhead (W-6308 and W-8306)

1.0.2 Optional Features

The printer offers the followi ng optional features:

Cover Dampener

A device to control the closing rate of the cover.

Light-Duty Cutter (

unavailable for the W-8306)

Easily installed on the front of the printer, this rotary mechanism will cut a

maximum material thickness of .006” (.152mm) into minimum lengths of 1.25 inches (31.8 mm).

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Standard Cutter

Easily installed on the front of the printer, t his guillotine mechanism will cut a

maximum material thickness .010” (.254mm) into minimum lengths of 1.25 inches (31.8 mm).

Cutter Tray

Used to collect the media cut by the Standard or Light-Duty Cutter (specify application at time of order).

External Keyboard Support

An interface for the connection of the DMX Passport™ keyboard, allowing remote (no host) printing applicatio ns.

External Media Rewinder

Separate device with and 8” roll capacity to re wind labels and backing material.

Font Expansion Card (cannot be used with the I/O Expansion card)

A slide-in circuit card assembly with 8MB Flash memory expansion for International Language Printing Capability (ILPC) and/or additional fonts and graphics. ILPC consists of one of the following:

½ CG-Times (Western European) Scalable font ½ Kanji Gothic B Scalable font ½ Simplified Chinese GB Scalable font ½ Korean Hangul Scalable font

ILPC – CG Times Firmware

The printer’s firmware can be upgraded to include the Datamax ILPC CG Times font. This supports the Datamax Enhanced Language Code Pages.

Internal Rewind (factory installed)

A mechanism to rewind pr inted labels and backing material inside the printer.

I/O Expansion Card (specify features at time of order)

Standard features of this slide-in circuit card assembly include:

½ General purpose (GPIO) interface for external printer and device control. ½ Time and date calendar (Real Time Clock) function for label time stamping.

Additional option: ½ 8 MB Flash memory expansion for graphics and/or additional fonts

including International Language P rinting Capability (ILPC).

4W-Class

LAN Interface

A slide-in circuit card assembly that provides network connectivity, allowing multiple users on various platforms to share the same printer.

Peel and Present Mechanism (requires the Internal Rewind option)

A device used to automatically separate printed labels from the backing material. When accompanied by the present sensor option, on-demand label dispensing becomes po ssible.

Present Sensor

A sensor used to control the p rinter output. When enabled, pr inting occurs a fter the removal of a previously print label.

RS-422 Serial Interface

A single-drop interface to support greater distances from the host at communication rates of up to 38,400 baud.

Twinax/Coax Interface (including cable)

These are internal devices, providing connection to AS/400 and System/3X Twinax host system or 3270-type host system.

1.1 Option Installation

This table lists the recommended q ualification level for the person installi ng the options. Contact your dealer or Datamax Technical Support for details.

Suggested Experience Level

Option Qualified Installer

Cover Dampener DMX Certified Technician

Cutter Tray Operator

Cutters: Standard and Light-Duty DMX Certified Technician

DMX Passport External Keyboard Operator

Font Expansion Card DMX Certified Technician

Internal Rewind DMX Certified Technician

International Language Programming Capab ilit y DMX Certified Technician

I/O Expansion Card DMX Certified Technician

LAN Interface DMX Certified Technician

Peel Mechanism Operator

Present Sensor DMX Certified Technician

RS-422 Serial Interface DMX Certified Technician

Twinax/Coax Interface DMX Certified Technician

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2.0 Unpacking the Printer

Inspect the shipping container(s) for damage; if evident, immediately notify the shipping company to report the nature and extent of the damage.

The printer has been carefully packaged to avoid damage during transit. In order to operate the printer, you will need to remove the tape and foam placed there for shipment. Complete the following steps prior to connecting power or attempting to load media.

å With the arrows on the box pointing ‘Up’, open the box.

 Remove packing fo am.

ê Using the straps, carefully lift the printer from the box.

 Remove the straps and the plastic bag from the

printer.

ã Note: It is a good idea to save the carton and packaging materials.

6W-Class

Inspecting the Printer

After removing the printer from the packaging material, check the contents of the package. In addition to this manual, the following items should be included:

½ Printer ½ Power cord ½ Accessories CD ½ Any special or additionally

purchased items.

Additional Requirements

The following items are necessary for generating printed labels. Contact your customer support representative for advice on which media and software is best suited for your needs.

½ A serial or parallel interface cable; see Section 3.0.1 ½ Applicable media; see Section 2.1 for suggestions and Section 7.1 for

requirements.

½ Applicable labeling software

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2.1 Media and Ribbon Sele ction

The following is a limited overview of media characteristics. For complete information and advice regarding your specific application needs, always consult a qualified media specialist or a Datamax Media Representative.

Media Selection – Direct Thermal

Consider three important factors when selecting direct thermal stock:

• The abrasive qualities of the material that covers the thermal reactive la yer

of the paper.

• The ability of that layer to control the chemical reaction that occurs when

the image is “burned”.

• The amount of heat required to create an image on the paper. Media Selection – Thermal Transfer

Consider three important factors when selecting thermal transfer media

combinations:

• The label top coating and ribbon combinations affect image quality.

• Ribbon backcoating is highly recommended. It provides protection for the

printhead; and depending upon the formula, it may also provide an antistatic coating.

• For additional printhead protection, use ribbon with a slightly greater width

than the overall width of the label and backing material.

2.1.1 Print Quality Controls

The printer provides flexibility with a comprehensive set of print controls. Of these, the amount of heat applied by the printhead and the rate of media movement will have the most effect on the barcodes, text, and graphics being printed. Low cost direct thermal stocks, for example, have raised reaction temperatures and therefore require higher heat values and slower print speeds to make a clear image on the media. In general, there are four methods of controlling print quality:

• The first is the ‘Media Type’ menu setting, which should be set to match the

media being used. For example, when printing with ribbon use the thermal transfer setting.

8W-Class

• The second method would be to change the ‘Print Control / Heat’ menu

setting (selectable as ‘Heat Setting’ in most software programs). Increasing this value causes more energy to be transferred to the media, resulting in a darker image. If the image is too dark, reduce this value or increase the print speed.

• The next method would be to chan ge the ‘P rint Contro l / Pr int Speed ’ men u

setting (also selectable as ‘Print Speed’ in most software programs). Changing the print speed changes the amount of time the media is under the printhead. Slowing the speed allows more time and control for energy to be transferred. Increasing the speed will increase throughp ut, but ma y require a higher heat setting.

• The final method, providing only subtle contrast changes, would be to

change the ‘Custom Adjustments / Darkness’ menu setting.

You will find that printing barcodes and detailed images on le ss e xpensive d irect thermal and thermal transfer media at higher speeds can be tricky. At one heat setting, the images will fade and at the next higher heat setting, the ima ges will bleed. This is because the reaction temperature of the media is so high that at higher rates of speed, it cannot react fast enough. To print fine images at higher speed, media with lower reaction or release temperatures are required. On the slower end of the print rate settings, crisper images are possible because the media is not being stretched beyond its li mits.

The following table is intended for reference only (for specific application information, consult your media specialist or a Datamax Media Representative).

Thermal Transfer

Media

Ribbon

Type

Speed*

Energy

Image

Durability

Coated Paper, Uncoated Paper,

Tag Stock, Some Films, Some Synthetics

Wax 2 - 8 Low Low

Coated Paper, Glossy Paper,

Tag Stock,

Some Synthetics, Films

Wax/Resin 2 - 8 Medium High

Synthetics, Films Resin 4 - 6 High High

*Values given in inches per second (IPS)

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3.0 Installation

This chapter explains how to connect your printer, and load it with media and ribbon.

ã Note: When connecting the AC Power Cord or data cables to the printer,

ensure the Power On/Off Switch is in the ‘Off’ position.

å Place the printer on a firm, level surface.  Turn ‘Off’ the Host Computer and ensure that the Power Switch on the

Printer is in the ‘Off’ position.

ê Depending upon your interfacing requirements, connect the appropriate

interface cable between Host Computer and Printer; see Section 3.0.1. (If connecting the printer to a network, refer to the additional documentation supplied with the network option.)

 Connect the AC power cord to the receptacle on the back of the Printer, and

then plug the AC power cord into a properly grounded outlet. (The power supply in the printer auto matically detects, then adjusts to the applied line voltage; see Section 7.0 for acceptable voltage ranges.)

10 W-Class

3.0.1 Communications

Using a data detection process, the interface selection occurs automatically in the printer. At power-up, the printer begins monitoring the interface ports for activity. When the host transmits da ta, the printer port detecting this data is set

‘active’ and remains active as long as data flow continues. Once the incoming (received) data flow stops and the Host Timeout Value (see Section 4.1.6) is exceeded, the detection process will be repeated. In addition, should the data flow stop before a complete label format is received, the format will be ignored and must be sent to the pr inter again.

ã Note: To change an active port immediately, cycle the printer power ‘Off’

and ‘On’.

Parallel Port:

The parallel interface has two menu-selectable modes of operation: unidirectional or bi-directional. Uni-directional mode is forward channel

communication and requires a Centronics



cable with a 36 pin male connector. Bi-directional mode is IEEE 1284 Compliant, using forward and reverse channel communications. In this mode, data can be sent to the host provided it is also IEEE 1284 Compliant and has supporting software. This mode requires an IEEE

1284 cable with a Centronics



36 pin male connector.

NIC Adapter (optional):

The NIC Adapter has several menu-selectable modes; see Section 4.1.6 for details. Refer to the information provided with the option for connection requirements. The following items are accessible from the back of the printer:

• The LED Indicators provide operational

information: A green LINK LED indicates a good network connection. A green 100 LED indicates a 100BASE-T network connection. The ACT LED (activity) flashes green or red when the server is ready for use.

• The Test Button will cause a NIC

Configuration label to print.

• The Ethernet Reset button will reset the

NIC Adapter.

ã Note: Following initialization, the printer will indicate ‘Ready’; however, the

NIC Adapter will not be ready to receive data until its ‘boot-up’ process is completed. Depending upon the NIC Adapter configuration, this process may take up to two minutes to complete.

W-Cl ass 11

Serial Port:

The serial interface supports RS-232C and, if equipped, RS-422 communications. The following list of serial port setting s is men u-selectab le and

must match the host computer’s serial port settings; see Section 4.1.6.

• Baud Rate (serial communication speed)

• Word Length

• Word Parity

• Number of Stop Bits

• Handshaking Protocol

In addition to the port settings, the serial interface cable wiring must have specific connections (pin-outs) for proper data exchange between the host and printer. The different serial cable pin-outs, suggested applications, and part

numbers are shown below (contact your reseller for ordering information).

Serial Interface Cable Listing (all models, except as noted)

Null Modem (MXM) “PC” (DB9P) to Printer

Part Number 556000 Part Number 556001

For connection to other DCE equipment. Flow control is only Xon/Xoff.

For connection to a PC compatible with DB9P communication ports. Flow control can be either Xon/Xoff or CTS/DTR.

“PC” (DB25P) to Printer RS-422 Connection

Part Number 556002 Part Number N/A

For connection to a PC compatible with DB25 communication ports. Flow control can be either Xon/Xoff or CTS/DTR.

Diagram is provided only as a reference.

12 W-Class

3.1 Loading Media

The following section explains the media loading steps. Before beginning, complete these steps:

å Raise the Access Cover.  Rotate the Printhead Latch

forward to raise the Printhead Assembly.

ê Slide the Media Guide out

away from the frame.

 Proceed according to the type

of media you are using: go to Section 3.1.1 for Roll Media or go to Sectio n 3.1.2 for FanFold Media.

W-Cl ass 13

3.1.1 Roll Media

This loading method is for ro ll type media applications. To load: å Slide Roll Media onto the Media

Supply Hub until it rests against the Backstop.

 Route the media as shown below:

under the Bouncer Assembly, through the Media Sensor, then out the front of the printer.

ê Slide the Media Guide over until it

rests lightly against the edge of the media.

 Position the Media Sensor; see

Section 3.2.

 If your application uses thermal transfer media, load ribbon (see Section

3.3); otherwise continue.

ñ Lower the Printhead Assembly and rotate the Printhead Latch completely

back into the locked position. Close the Access Cover.

ò Turn ‘On’ the printer. After ‘Ready is disp layed, press and hold the FEED

key until at least one label gap or mark is advanced; see Section 3.4.

☞

If using less than full width media, adjust the Leveling Cam; see Section

5.1.1.

14 W-Class

3.1.2 Fan-Fold Media

This loading method is for tag and fan-fold t ype media applications. To load: å Bring media in from the Bottom or

Rear Fan-Fold Slot and through the printer, as shown below. (If using reflective stock, ensure that the mark is facedown.)

 Slide the Media Guide over until it

rests lightly against the edge of the media.

ê With the Roller Lever in its ‘down’

position, slide the Fan-Fold Media Guide onto the Media Supply Hub and route the media through the slot in the guide. Ensure the media rests against the Backstop, then raise the Roller Lever to its ‘up’ position and tig hten the Thumbscrew on the bottom of the Fan-Fold Media Guide.

 Position the Media Sensor; see Section 3.2.  If your application uses thermal transfer media, load ribbon (see Section

3.3); otherwise continue.

ñ Lower the printhead assembl y and rotate the Printhead Latch back i nto the

locked position. Close the Access Cover.

ò Turn ‘On’ the printer. After ‘Ready is disp layed, press and hold the FEED

key until at least one label gap or mark is advanced; see Section 3.4.

☞

If using less than full width media, adjust the Leveling Cam; see Section

5.1.1.

W-Cl ass 15

3.2 Media Sensor Adjustment

The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top-of-form (except for continuous stock, where the TOF is set through programming; see Label Length, Section 4.1.2). To adjust:

å With media loaded, as described in Section 3.1.1 or 3.1.2, turn the Media

Sensor Adjust Knob clockwise (outward) or counterclockwise (inward) until the Sensor Eye Mark is positioned over the media according to the table below.

 If loading media, return to the media loading instructions.

Media Sensor Selectio n and Adjustment

Media Type Sensor Eye Mark Position

Sensor Required

Die-cut Near the middle of the label Gap

Notched Centered over the notch Gap

Reflective Centered over the black mark Reflective

Continuous Near the middle of the media Continuous

See Section 4.1.2 for Sensor Type selection.

ã Note: Changes to the start of print position can be made using the Print

Control / Row Adjust or Row Offset (see Section 4.1.3).

16 W-Class

3.3 Loading Ribbon

Thermal transfer media requires the use of ribbon. To load:

ã Note: Using a ribbon that is slightly wider than your media (and liner, if any)

will help protect against printhead wear.

å With the access cover raised, remove the J-Hook from the Ribbon Take-Up

Hub.

 Position the Ribbon as shown below and then slide it completely onto the

Ribbon Supply Hub.

ê Raise the Printhead Assembly, pull approximately eighteen inches (450mm)

of ribbon from the roll and route it under the Lower Ribbon Roller then out over the Platen Roller, as shown.

 Lower the Printhead Assembly, route the ribbon over the Upper Ribbon

Rollers and down around the Ribbon Take-up Hub.

 Replace the J-Hook on the Ribbon Take-

up Hub. While holding the hub, rotate the J-Hook counterclockwise to latch it. Rotate the hub counterclockwise to remove any slack from the ribbon.

ñ If loading media, return to the media

loading instructions. Otherwise, lower the Printhead Assembly and rotate the Printhead Latch completely back i nto the locked position. Close the Access Cover.

W-Cl ass 17

3.4 Quick Media Calibration

☞

When ‘Uncalibrated’ is displayed, follow the Media Sensor Calibration procedure in Section 5.0.

At the factory, the printer is calibrated to sense a wide range of media types. Quick Media Calibration fine-tunes the media sensor for your gap, notch or reflective media application (this is not required for continuous media). Perform this calibration during initial set-up or after changing your media type. To calibrate:

å Ensure that media is loaded (see Section 3.1), that the Media Sensor is

adjusted (see Section 3.2), and that the p rinter is idle.

 Press and hold the FEED key. The printer will begin advancing media;

allow at least one label gap or mark to advance under the sensor during this process.

Upon successful completion, the ‘Calibration Completed’ message will flash; the printer will feed to the next label TOF and ‘Ready’ will be displayed. (A ‘Warning Lo w Backing’ mes sage may appe ar if using notche d media or med ia on a transparent liner; however, the calibration was successful).

ã Note: Media containing large gaps may require a change in the ‘Paper Out

Distance’ setting; see Section 4.1.2.

Calibration Hints:

In certain cases, the printer may have trouble differentiating between the label

and liner. If the printer stops feeding in the middle of a label or if ‘Cannot Calibrate’ is displayed, try calibrating over a longer distance:

• Press and hold the FEED key to allow two gaps or marks to advance under

the sensor.

If the printer continues to stop in t he middle of a label, or if ‘Cannot Calib rate’ is displayed again:

• Press and hold the FEED key to allow three or more gaps or marks to

advance under the sensor.

If this method also fails, see Media Senso r Calibration, Section 5.0.

18 W-Class

3.5 Outputting Labels

In addition to directly outputting labels from the printer, there are several optional output configurations available.

3.5.1 Rewinding onto the Media Rewind Hub

With the Internal Rewind optio n, the printed labels and backin g material can be wound directly onto the Media Rewind Hub. To rewind labels and backing:

å Load media as described in

Section 3.1.

 Remove the Tear Bar and

install the Arc Plate.

ê Remove the Media Retainer

from the Media Rewind Hub.

 Press the FEED key and

advance about 20 inches (51 cm) of media then guide it onto the Media Rewind Hub, as shown. Place the leading edge of the media into the Slot in the hub and rotate several ti mes to secure.

 Slide the Media Retainer onto the hub so that it rests lightly against the ed ge

of the media and tighten the Thumbscrew. Close the Access Cover.

W-Cl ass 19

3.5.2 Rewinding onto a Core

With the Internal Rewind optio n, the printed labels and backin g material can be wound directly onto Media Cores. To rewind labels and backing onto cores:

å Load media as described

in Section 3.1.

 Remove the Tear Bar

and install the Arc Plate; see pictorial, Section

3.5.1.

ê If attached, remove the

Media Retainer from the Media Rewind Hub.

 Position the Core Adapters to support, but not extend beyond the Media

Core. Tighten in the adapters in place with the Thumbscrews.

 Slide an empty Media Core over the Core Adapters. ñ Guide the media onto the Media Rewind Hub as shown. Place the leading

edge of the media into the Media Core and secure using tape.

ò Slide the Media Retainer onto the hub; position it just to the edge of the

media and tighten the Thumbscrew. Close the Access Cover.

20 W-Class

3.5.3 On-Demand Dispensing

When equipped with the Peel and Present option, labels are dispensed then separated automatically from the liner for immediate application.

å Load media as described in Section 3.1.  Remove the Tear Bar (see pictorial, Section 3.5.1) and attach the Peel

Mechanism to the printer usi ng the Thumbscrews.

ê Grasp the Release Tabs on the Peel Mechanism and pull to separate the Peel

Roller Bracket from the Fixed Bracket.

 Thread the media over the top of the Fixed Bracket, behind and under the

Peel Roller Bracket, then down to the Media Rewind Hub.

W-Cl ass 21

 Place the leading edge of the media into the Slot in the hub. Rotate the hub

several times to secure the media.

ñ Slide the Media Retainer onto the hub; position it just to the edge of the

media and tighten the Thumbscrew.

ò Push the Peel Roller Bracket b ack to its closed position. Remo ve any slack

in the media by rotating the Media Rewind Hub. Close the Access Cover.

☞

For on-demand printing, ensure that the Present Sensor has been enabled; see Section 4.1.4.

22 W-Class

W-Cl ass 23

8VLQJWKH)URQW3DQHO

4.0 Operation

The front panel is comprised of three indicator lights, a Liquid Cr ystal Display and five mode-dependant keys. The selectable modes (Ready, Menu and Quick Test) and the related functions of the keys are detailed below.

4.0.1 Ready Mode: Normal Operation (Ready Light ‘On’)

å The PAUSE key temporarily suspends printing.

Pressing it again will return the printer to normal operation.

 The FEED key advances one label, and clears any

corrected faults. Pressing and holdin g cause the printer to perform

a Quick Media Calibration; see Sectio n 3.4.

ê The CANCEL key ‘pauses’ the printer and then

prompts you for confirmation. If yes, the current job is cancelled. The printer remains paused.

Pressing and holding four seconds will reset the printer and clear temporary host settings (soft reset).

 The MENU key toggles between the Ready and

Menu Modes. In the Ready Mode, pressing and holding four seconds will change the display contrast.

 The TEST key enters (or exits) the Quick Test

Menu.

24 W-Class

4.0.2 Menu Mode: Configur ation (Ready Light ‘Flashing’)

å The DOWN ARROW key scrolls to the previous

menu item on the same menu level. It also decrements numerical values in most menu selections.

 The UP ARROW key scrolls to the next menu

item. It also increments numerical values in most menu selections.

ê The ENTER key selects the function, item or

displayed value. It also moves between selections within multiple parameter fields.

 The ESCAPE key moves to the previous menu

level, and finally back to the Ready Mode.

W-Cl ass 25

4.0.3 Quick Test Mode: Print Test Labels

ã Note: The Quick Test Mode functions are disabled while processing data

from communications interfaces until the Host Timeout value expires.

å The DOWN ARROW key scrolls to the previous

test function.



The UP ARROW key scrolls to the next test

function.

The ENTER key will change the selected test label

quantity of 2, 100, 1000, or 9999 (except the

‘Configuration Label’, quantity of one). Holding down the key scrolls quant ities.



The ESCAPE key will exit the Quick Test Mode

without printi ng.



The TEST key will print the selected test lab el at the selected quantity. During test label printing, this key also functions as a cancel key (the printer will prompt you for confirmation before cancellation occurs).

☞

You can program a time delay between the printing of test labels using

the ‘Print Test Rate’ feature; see Section 4.1.7.

26 W-Class

4.0.4 Indicator Lights

å ‘On’ indicates that the printer is powered ‘On’

and, after initialization, it indicates the Ready Mode.

‘Slow Flashing’ indicates the Menu Mode. ‘Fast Flashing’ indicates data is being received

and processed.



‘On’ indicates a ‘Paused’ condition.

‘Slow Flashing’ indicates a Warning. ‘Fast Flashing’ indicates a Fault.

4.0.5 LCD

å Liquid Crystal Display The display provides several typ es of information:

• Following a brief power-up sequence

(initialization), the ‘Ready’ message.

• T he time and date, if the printer has received it

from one of the following: the host, the front panel setting, or the Time and Date option.

• A label counter during a batch print job.

• The Menu System when in the Menu Mode.

• Any prompt, condition, downloading, warning,

or fault message.

W-Cl ass 27

4.0.6 Resetting the Printer

Depending upon the method used, there are three reset levels possible:

4.0.6.1 Soft Reset

To reset the printer and clear any temporary host settings:

With the printer ‘On’, press and hold the C ANCEL key for approximately four seconds.

4.0.6.2 Level One Reset

To return the printer to the factory default settings or, if saved, to restore the Factory Setting File:

å Turn ‘Off’ the printer.  Press and hold the PAUSE and CANCEL keys while turning ‘On’ the

printer; continue to depress the keys until the ‘SYST EM RESET’ message flashes.

ã Note: This reset has the same effect as the System Settings / Set

Factory Defaults selection in the menu system. (See Section 4.1 for a listing of the factory default settings and Section 4.1.5 for information about the Factory Setting File.)

4.0.6.3 Level Two Reset

To return the printer to the factor y default settings, and clear all the calibratio n and adjustment parameters:

å Turn ‘Off’ the printer.  Press and hold the PAU SE, FEED, and CANCEL ke ys while turning ‘On’

the printer; continue to depress the keys until the ‘SYSTEM RESET’ message flashes.

ã Note: After executing a Level 2 Reset, the media calibration must be

performed; see Section 5.0. A listing of the factory default settings can be found in Section 4.1.

28 W-Class

4.1 The Menu System

Printer operation can be controlled through the user interface, allowing the operator access to these six menu system branches:

• Media Settings

• Print Control

• Printer Options

• System Settings

• Communications

• Diagnostics

While in the menu system, the current selection will be indicated with the ‘*’ symbol next to the di splayed item on the LCD, and selections designated with the ‘§’ symbol will require a printer reset before becoming effective. Changes made can be saved so that, in the event that power is lost or removed, the new settings will be retained. A reset will be automaticall y invoked when exiti ng the menu system and answering ‘Yes’ to the ‘Save Changes’ prompt.

The same functional commands from the host computer may, in some cases, override the printer’s menu settings. In addition, as a security feature for the prevention of accidental or unauthorized changes, the menu system has a password protection feature.

ã Note: In the following subsections, the factory default settings are denoted

with the ‘’ symbol. Selections denoted with the ‘♦’ symbol can only be changed through the menu system - all other selections can be overridden by host software commands. Consult the

I & W Class

Programmer’s Manual

for specific information.

W-Cl ass 29

4.1.1 Entrance and Exit Prompts

With ‘Ready’ displayed on the LCD, press the key to enter the Menu Mode.

ã Note: While in the Menu Mode, the printer will stop processing new DPL

(or bitmapped) data.

MENU MODE

Depending upon the configuration of the printer, the following Entrance and Exit Prompts may be displayed when accessing or leaving the Menu System.

ENTER PASSWORD 0 0 0 0

You are attempting to enter the Menu Mode. Security has been enabled and now the correct user-definable password is required for access the Menu Mode functions.

KEEP HOST CHANGES? ENTER = YES

You are now entering the Menu Mode. Existing Host commands have affected the configuration of the printer. Pressing ENTER will save these changes; otherwise, the printer will revert to previously saved settings.

SAVE CHANGES? ENTER = YES

You are now exiting the Menu Mode, but

have made changes to the printer’s settings. Pressing ENTER will reconfigure your printer according to these changes; otherwise, the printer will revert to previously saved settings.

Note: If changes have been made that

require a reset, the printer will automatically invoke that reset.

30 W-Class

4.1.2 Media Settings

MEDIA TYPE

Selects the printing method.

DIRECT THERMAL

For use with heat sensitive media.

THERMAL TRANSFER

For use with media requiring a ribbon to create an image.

SENSOR TYPE

Selects the top-of-form (TOF) sensing method for the media.

GAP

The printer recognizes the TOF by sensing gaps in the media.

CONTINUOUS

No TOF sensing. The LABEL LENGTH setting determines the length.

REFLECTIVE

The printer recognizes the TOF by sensing reflective (black) marks on the media.

LABEL LENGTH

04.00in (0-99.99)

When the Sensor Type is set to Continuous, this value is used to determine the TOF.

MAXIMUM LABEL LENGTH

16.00in (0-99.99)

Sets the maximum length between TOF marks (gap or reflective). If this limit is exceeded, a top of form fault is declared.

PAPER OUT DISTANCE

00.25in (0-99.99)

Sets the length of travel before an Out of Stock condition is declared.

LABEL WIDTH

Sets the maximum limit for the printable surface width. Objects extending beyond this limit will not print; see Appendix C for the default values.

SENSOR CALIBRATION ♦

Adjusts the printer to sense your media.

PERFORM CALIBRATION

The user follows steps to allo w the printer to calculate the empty, gap (or mark), and paper values to set the media sensor.

ADVANCED ENTRY

The user directly inputs the best values to adjust the media sensor.

SENSOR LEVELS

Sets threshold values for the media sensor parameters. Manual entry for paper, gap (or mark), and empty thresholds.

SENSOR GAIN

Observe A/D reading and set SENSOR GAIN. Adjusts the sensitivity of the sensor for custom label stock.

W-Cl ass 31

4.1.3 Print Control

☞

Refer to Section 2.1.1 for detailed information on print quality controls.

HEAT

10 (0-30)

Controls the ‘burn-time’ of the printhead. This is the equivalent of Hea t Setting on mo st label software programs.

PRINT SPEED

Controls the rate of label movement during the printing process; see Appendix C.

FEED SPEED

Controls the rate of label movement between printing areas; see Appendix C.

REVERSE SPEED

Controls the rate of label movement during backup positioning for start of print, cutting or present distance; see Appendix C.

ROW OFFSET

00.00in (0-99.99)

Shifts the vertical start of prin t position. This is the user setting for row ad justment.

COLUMN OFFSET

00.00 in (0-99.99)

Shifts the horizontal, left-justified start of print position to th e right without shifting the Label Width termination point to the right. This is the user setting fo r Column Adjust.

PRESENT DISTANCE

0.00 in (0-4.00)

Sets the label stop position past the start of print. When the next label format is received, the printer will automatically backfeed to the start position. If a quantity of more than one label is printed without a present sensor enabled, or if the present distance is set to zero, the printer will operate without reversing.

32 W-Class

Print Control (continued)

CUSTOM ADJUSTMENTS ♦

These factory adjustments independently change the listed parameters to finely tune the printer and compensate for slight mechanical differences sometimes evident when multiple printers share label formats. In addition, each of the following adjustments has no factory default setting and restoring factory defaults will NOT affect these settings.

DARKNESS XX (1-64)

Controls the printhead strobe time to finetune the HEAT setting.

ROW ADJUST XXX DOTS (0-128)

Shifts the vertical start of print position upward in dots to fine-tune the ROW OFFSET setting; see Appendix C.

COLUMN ADJUST XXX DOTS (0-128)

Shifts both the horizontal start of print position and the LABEL WIDTH termination point to the right in dots to fine-tune the COLUMN OFFSET setting; see Appendix C.

PRESENT ADJUST XXX DOTS (0-128)

Adjusts the label stopping position in dots to fine-tune the PRESENT DISTANCE setting; see Appendix C.

W-Cl ass 33

4.1.4 Printer Options

MODULES

Memory available for user storage of graphics, fonts and label formats. (The physical presence of the respective memory module must be detected to show the function selections for that module in the menu system.) See Appendix C for a listing of all possible modules.

PRINT DIRECTORY

Prints a label directory of selected, or of all available modules, the available space on these modules, the files present, and the type of module and files.

PRINT FILE

The user may select from a list of available files for sample printing.

FORMAT MODULE

The user may select from a list of available

modules for formatting – all data will be erased.

DELETE FILE

The user may select from a list of available files for deleting (protected modules will not appear). Bytes will NOT be retrieved until the module that contained the deleted file is packed.

PACK MODULE

Packing the module removes files marked as deleted and defragments existing file structures to recover space.

PRESENT SENSOR

Used for on-demand label dispensing, where a printed label blocking the sensor will inhibit further printing until removed. (The physical presence of the Present Sensor must be detected to show the ENABLE/DISABLE selections.)

ENABLED

Enables the sensor for on-demand printing.

DISABLED

Disables the sensor.

NOT INSTALLED

No sensor is detected.

34 W-Class

Printer Options (continued)

CUTTER

Used to cut media into separate labels. (The physical presence of a cutter must be detected to show the ENABLE/DISABLE selections.)

ENABLED

Enables label cutting.

DISABLED

Disables the cutter.

NOT INSTALLED

No cutter is detected.

GPIO PORT

Model dependant option used to interface the printer to an external controlling device (see Appendix D).

GPIO

Input control signal is required to print a label.

ENABLED

Enables external signal control.

DISABLED

Disables the GPIO.

END OF PRINT

Programmable signal output.

LOW PULSE HIGH PULSE ACTIVE LOW ACTIVE HIGH

W-Cl ass 35

4.1.5 System Settings

CONFIGURATION FILE

Options for storage and recall of printer configuration files. See Appendix F for details.

RESTORE AS CURRENT

Provides a list of available configuration files. Selecting a file from the list causes a printer reset; afterward, the printer is configured according to the a c tivated file.

SAVE SETTING AS

Saves the entire effective configuration of the printer to a file. Unique names with up to nineteen characters are possible.

DELETE FILE

Provides a list of available configuration files. Files selected are immediately removed, freeing the module.

Note: A currently activated file cannot

be deleted.

FACTORY SETTING FILE

Provides a list of available configuration files. The selected file will be restored whenever a Level 1 reset is performed; see Section 4.0.6.2.

INTERNAL MODULE

1024 KB

Sets the number of 1K blocks allocated for

the internal RAM ‘D’ module. Available memory dependent upon model; see Appendix C.

DEFAULT MODULE

D

Sets the default module used to store files when no other module is specified; see Appendix C.

SCALEABLE FONT CACHE

312 KB

Sets the number of 1K blocks allocated for the scaleable font engine. Available memory dependent upon model; see Appendix C.

SINGLE BYTE SYMBOLS

Selects the code page used to print single byte fonts unless otherwise specified in DPL.

PC_850 MULTILINGUAL

61 selectable sets are standard; see the I & W Class Programmer’s Manual for details.

36 W-Class

System Settings (con tin ued)

DOUBLE BYTE SYMBOLS

When equipped with the ILPC option, this selects the code page used to print double byte fonts unless otherwise specified in

DPL; see the I & W Class Programmer’s Manual for details.

JIS

Japanese Industry Standard

SHIFT JIS

Shift Japanese Industry Standard

EUC

Extended UNIX Code

UNICODE

Unicode (including Korean)

Government Bureau Industry Standard; Chinese (PRC)

BIG 5

Taiwan encoded

TIME AND DATE

Allows the user to set Time and Date.

MEDIA COUNTERS

Internal record of inches printed and time of use.

ABSOLUTE COUNTER

Shows the number of inches printed since being set at the factory. Not resettable by the user.

RESETTABLE COUNTER

The number of inches printed since the last reset. User may reset.

RESET COUNTER

Resets the resettable counters to zero.

PRINT CONFIGURATION

Prints the effective configuration of the system. In addition, if settings were changed that require a reset to become effective, this will be indicated with the ‘§’ symbol.

A ‘•’ symbol next to the printed item indicates that it was changed via the host but not saved in non-volatile memo ry.

W-Cl ass 37

System Settings (con tin ued)

CONFIGURATION LEVEL

To upgrade the application program (resident software) version of the printer, the hardware and software compatibility levels must match for the update to be accepted. This information is displayed here; it is also printed on a configuration label.

Each printer has a unique KEY number in the following form:

vvvv-wwxx-yyyyyy-zzz

Where:

vvvv– represents the model number of

the application loaded

wwxx– represents the hardware/software

feature level, where: ww – represents the hardware

feature level of the main board.

xx – represents the software

feature level.

The printer will accept software feature levels up to the ‘xx’ value. (This feature level requires Datamax authorization to upgrade.)

yyyyyy– is a manufacturing date code

PRINTER KEY

zzz– is a unique time stamp

UPGRADE PRINTER CODE

This function is used to upgrade the software feature level of the printer. Datamax authorization is required.

38 W-Class

System Settings (con tin ued)

SET FACTORY DEFAULTS

Parameters in this menu listing with the ‘ ’ symbol are the designated defaults.

SET FACTORY DEFAULTS

Overwrite the current settings with the factory default settings or, if selected, will restore the Factory Setting File.

Note: The reset will be automatic. If no Factory Setting File is used, all menu settings will be restored except CUSTOM ADJUSTMENTS, and the media and ribbon sensor calibrations.

FORMAT ATTRI B UTE S

Affects the manner in which overlapping text and graphics are treated as the label is printed. Consult the I & W Class Programmer’s Manual for details.

TRANSPARENT

Intersecting text strings, images, and bar codes will not be printed. (An od d num ber o f overlapping objects will print.)

XOR

Intersecting text strings, images, and bar codes print on top of one another.

OPAQUE

Interacting text strings, images, and bar codes are obliterated by those formatted last. Each character cell is treated as opaque.

IMAGING MODE ♦

Instructs the printer whether to pre-image the label format.

Note: This selection can affect the accuracy of time-stamped labels and label throughput.

MULTIPLE LABEL

The printer images multiple labels as memory permits, achieving the fastest throughput; however, if time-stamping, the time will reflect the moment the label is imaged rather than when actually printed.

SINGLE LABEL

The printer images the next label only after the previous label has been successfully printed. Single processing provides timestamps that are more accurate, but it slows label throughput time.

W-Cl ass 39

System Settings (con tin ued)

PAUSE MODE

When enabled, Pause Mode suspends printing between each label until the PAUSE key is pressed.

ENABLED

Printer requires operator to press the PAUSE key after each label.

DISABLED

Printer completes label batch without pausing between labels.

SECURITY ♦

Provides the user with the ability to password protect all printer settings made through the operator panel.

SELECT SECURITY

Enable or disable the menu system’s security feature.

ENABLED

Password protected.

DISABLED

No protection.

MODIFY PASSWORD

Modify the password required to access the menu system when security is enabled.

UNITS OF MEASURE

Selects the measurement system in which the system’s settings are represented in the menu system and on configuration labels.

METRIC

Metric standard: Lengths in millimeters and Counters in centimeters.

IMPERIAL

Inch standard: Lengths and Counters given in inches.

SOP EMULATION

Enables the <STX>O and <STX>f print positioning commands to allow backward compatibility with label formats designed for other printers. (When changing these values, the printer will automatically feed two labels to setup the new print position.)

110 (PRODPLUS)

Emulates the Prodigy Plus® printer.

220 (ALLEGRO)

Emulates the Allegro® printer.

250 (PRODIGY)

Emulates the Prodigy™ printer.

DISABLED

No emulation, natural start of print position.

40 W-Class

System Settings (con tin ued)

BACK AFTER PRINT

When the present distance is set with the cutter, present sensor or GPIO option enabled, this setting determines the timing of the label back up.

ENABLED

Commands the printer to immediately back up the label after the cut operation, the GPIO start of print signal is received, or the present sensor is clear. It provides the advantage of faster throughput.

DISABLED

The printer will not initiate repositioning until the next label is ready to print. May help prevent the curling of the label edge.

MENU LANGUAGE ♦

Selects the language in which the menu system messages and configuration label are shown. Only languages that are resident will be available.

ENGLISH

English

FRENCH

French

ITALIAN

Italian

GERMAN

German

SPANISH

Spanish

USER DEFINED

User defined, downloaded language(s).

W-Cl ass 41

4.1.6 Communications

SERIAL PORT A♦

Controls the communications settings for Serial Port A.

BAUD RATE

Determines the serial communica tion rate.

38400

38400 bits per second

28800

28800 bits per second

19200

19200 bits per second

9600

9600 bits per second

4800

4800 bits per second

2400

2400 bits per second

1200

1200 bits per second

PROTOCOL

Sets the data flow control (handshaking) method.

BOTH

Uses both handshaking methods.

SOFTWARE

XON/XOFF

HARDWARE

CTS/DTR

NONE

No flow control is used.

PARITY

Sets Word parity

NONE

No parity

ODD

Odd parity

EVEN

Even parity

DATA BITS

Sets Word length

Seven bit Word length

8

Eight bit Word length

STOP BITS

Sets the number of stop bits

1

One stop bit

Two stop bits

SERIAL PORT B♦

Same as Serial Port A, for an optional connection. If not present, this displays

‘NOT INSTALLED’ when accessed.

PARALLEL PORT A♦

Controls the communications settings for Parallel Port A.

PORT DIRECTION

Determines if messages are sent from the printer to the host via the parallel port.

UNI-DIRECTIONAL

One-way printer communication.

BI-DIRECTIONAL

Enables IEEE 1284 back-channel operation.

42 W-Class

Communications (continued)

PARALLEL PORT B♦

Same as Parallel Port A, for an optional Ethernet connection. If not present, this

displays ‘NOT INSTALLED’ when accessed.

ã Note: If the ‘LOCKED’ message appears when attempting to access the NIC

ADAPTER menu, the printer may have active print requests or multiple users may be trying to access these parameters (for example, during simultaneous tele net ses si ons) .

NIC ADAPTER♦

Network Interface Card Adapter (optional).

If not present, this displays ‘NOT INSTALLED’ when accessed.

NIC Adapter firmware version V3.6/5(010212) DM or later is required to support the described functionality or ‘NOT INSTALLED’ is displayed.

After making changes to these parameters, save the changes, exit the menu system, and cycle the printer’s power ‘Off’ and ‘On’ for the changes to take effect.

Note: With the NIC Adapter installed, a boot process (taking up to two minutes, depending upon the configuration) must be completed before the printer

recognizes the option as ‘installed’. During this time, the NIC Adapter will not be accessible or configurable; "NOT INSTALLED" will be indicated when in the menu system or on a Configuration Label. After the process, you will be able to configure the options provided using the menu system.

IP ADDRESS

The static IP address of the NIC Adapter. This is in standard dotted-decimal format.

SUBNET MASK

The static subnet assigned to the NIC Adapter.

DEFAULT GATEWAY

The network gateway address the NIC Adapter should use.

W-Cl ass 43

Communications (continued)

PROTOCOL

The network protocols recognized by the NIC Adapter.

This protocol is always supported.

LAT

Local Area Transport is a DEC VMS network protocol that requires a LAT license number.

ENABLED

Protocol is enabled by default.

DISABLED

Ignore LAT protocol. Select this option if LAT is not needed.

MOP

ENABLED

Enables the DEC MOP protocol.

DISABLED

Ignore the MOP protocol. Select this option if MOP is not needed.

APPLETALK

ENABLED

The AppleTalk protocol is enabled by default.

DISABLED

Ignore the AppleTalk protocol. Select this option if AppleTalk is not needed.

NETWARE

Allow the printer to be driven from an NDS Novell Print Queue.

ENABLED

Netware is enabled by default.

DISABLED

Ignore the Netware protocol. Select this option if Netware is not needed.

LAN MANAGER

ENABLED

Enable DLC/LAN Manager protocol.

DISABLED

Ignore LAN Manager protocol.

44 W-Class

Communications (continued)

DISCOVERY

This is the address discovery method used by the NIC Adapter if a static address is not utilized. If no server for any of th e discovery methods is found, the static value specified above is used.

Note: For faster NIC Adapter boot times,

disable any discovery methods not used.

DHCP

Dynamic Host Control Protocol. Automatically assign IP address from a DHCP Server.

ENABLED

DHCP is enabled by default.

WARNING! An IP Address assigned by a

DHCP has precedence over any static IP Address stored in the NIC Adapter.

DISABLED

Disable DHCP.

Note: Select this option to insure any

static IP stored is used by the NIC Adapter.

BOOTP

A UNIX based automatic IP address assignment controlled by a BOOTP server.

ENABLED

BOOTP is enabled by default.

DISABLED

Disable BOOTP.

RARP

Reverse Address Resolution Protocol.

ENABLED

RARP is enabled by default.

DISABLED

Disable RARP. This should be selected if RARP is not needed.

W-Cl ass 45

Communications (continued)

HOST SETTINGS

Settings which affect all communications with a host.

HOST TIMEOUT 10 SEC (1-60)

The number of seconds a communications port must be idle before the printer may process data from a different port. This

value is also used to “timeout” an image / label format download.

CONTROL CODES ♦ Allows the operator to cha nge the prefix of

the software commands interpreted by the printer.

STANDARD CODES

Hex 01 = SOH command; Hex 02 = STX command; count-by = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return

ALTERNATE CODES

Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x0D = Carriage Return

ALTERNATE CODES 2

Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x7C = Carriage Return

ALTERNATE CODES 3

Hex 5E = SOH command; Hex 23 = STX command; count-by = @; Hex 1B = ESC; Hex 0x0D = Carriage Return

FEEDBACK CHARACTERS

Returns a Hex 1E, [RS], after each label successfully prints, and a Hex 1F, [US], after each batch of labels is printed.

ENABLED

Feedback characters are sent to the host.

DISABLED

No feedback characters are sent.

ESC SEQUENCES

Allows data containing invalid ESC control code sequences to be processed.

ENABLED

Normal printer operating mode.

DISABLED

ESC sequences are ignored and the data is processed. Bitmapped font downloads are disabled in this mode.

46 W-Class

Communications (continued)

HEAT COMMAND

Allows the user to disable the DPL Heat Command, providing compatibility with other DATAMAX printers.

ENABLED

Normal printer operating mode.

DISABLED

DPL Heat Commands are ignored. The heat value is controlled via the menu setting; see Print Control, Section 4.1.3.

SPEED COMMANDS

Allows the user to disable the DPL speed commands (Print, Feed, and Reverse).

ENABLED

Normal printer operating mode.

DISABLED

DPL speed commands are ignored. The print, feed and reverse speeds are controlled via the menu setting; see Print Control, Section 4.1.3.

W-Cl ass 47

4.1.7 Diagnostics

HEX DUMP MODE

Most commonly used for troubleshooting. Prints data and instructions received from the host rather than interpreting them as label formats; see Section 6.2.

ENABLE

Prints raw ASCII data received from the host rather than executing the commands.

DISABLE

Executes and prints label formats (normal operating mode).

OPTIONS TESTING

Tests currently installed options

TEST PRESENT SENSOR

Performs a functional test of the Present Sensor circuitry.

TEST CUTTER

Performs a functional test of the optional cutter mechanism and circuitry.

PERFORM TEST 1 TIME

The cutter will cycle 1, 10 or 100 times (selectable). The results of each attempt will be displayed.

MONITOR GPIO INPUT

TEST GPIO OUTPUTS

PRINT TEST RATE (MIN) 0 (0-120)

The number of minutes to delay between the printing of batches of labels in Quick Test Mode.

SENSOR READINGS

Analog Sensor readings are displayed.

THR TRAN RIBM 24V Å 255 255 255 255

Live sensor values are displayed. View can be toggled with forward and reverse keys. Maximum values are shown in this example: thermistor sensor, transmissive (gap) media sensor (TRAN is replaced with REFL when the SENSOR TYPE is set

to ‘reflective’), ribbon sensor, 24 volt power supply sensor.

Ä PS HD RANK 255 255 255

Present sensor, head down sensor, printhead ranking resistor.

RIBBON SENSOR LIMITS

Displays ribbon sensor ADC low and high values used for motion detection.

RIBBON ADC LOW HIGH

070 164

Approximate default values are shown here (actual values will vary).

48 W-Class

4.2 Display Messages

The printer displays several different types of information (if not in the menu system or Quick Test Mode):

½ User Prompts and Condition Me ssages (also see Section 4.1. 1 for a listing

of the Enter / Exit Prompts)

½ Application and Boot Loader Updating Messages (see Section 5.3 and 5.4) ½ Fault and Warning Messages (see Section 6.1)

4.2.1 User Prompts and Condition Messages

User Prompts alert the operator to a required action. Condition Messages are used to indicate an operational state.

User Prompts and Condition Messages

Displayed Message Description Condition(s)

CLEARING FAULTS

The printer is trying to clear a fault condition.

Occurs when the FEED key is pressed after the correction of a fault.

CALIBRATING

A media calibration is being performed.

The FEED key was pressed and held.

CANCEL PRINT JOB? ENTER KEY = YES

The CANCEL or TEST key was pressed during a batch job.

The current print batch will be cancelled if ENTER is pressed; the remaining labels will not be printed.

PAUSED

The printer is paused or offline.

The printer is in a paused condition.

READY

Ready Mode.

Normal operating mode. The printer is ready to receive and process label formats.

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User Prompts and Condition Messages (continued)

Displayed Message Description Condition(s)

REMOVE LABEL

A label is awaiting removal.

The Present Sensor option is enabled and a label blocks the sensor. Remove the label to continue printing.

SYSTEM INITIALIZING

Normal power-up and soft reset condition.

Follows the ‘SYSTE M RESET IN PROGRESS’ message after a reset or power-up.

SYSTEM RESET IN PROGRESS

Normal power-up and soft reset condition.

Occurs when the user resets the printer via the host or Front Panel.

UNCALIBRATED

The media calibration is not set.

Perform calibration; see Section 5.0.

XXXX OF XXXX PRINTING

The print job is being processed.

Batch status i ndication, updated with each label printed.

50 W-Class

4.3 Quick Test Mode

This section explains the functions of the resident Quick Tests, accessible by pressing the key on the Front Panel.

ã Notes:(1) With the exception of the Configuration Label, all Quick Test

labels require 4-inch (102mm) wide media to print the entire format. If using narrower media, change the Label Width setting (Section

4.1.2) to match your media’s width to avoid printing on the platen. (2) During any Quick Test, press the key or the

key to stop printing. (3) Using the ‘Print Test Rate’ feature (Section 4.1.7), a time delay

can be set for printing labels in Quick Test Mode.

4.3.1 Print Quality Label

The Print Quality Label pr ovides an indication of overall print qualit y at a preselected heat and speed setting. This format consists of compliant b ar codes in fence and ladder orientations, assorted font sizes, and graphic fill patter ns. T hese can be used to ensure conformance, as well as aesthetics. To print a Print Quality Label:

å Press the key.  Use the key to scroll to ‘Print Quality Label’. ê Use the key to select a quantity; see Section 4.0.3.

 Press the key to start printing.

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4.3.2 Configuration Label

The Configuration Label provides valuable printer database information, as detailed in Section 4.1.

ã Note: The Configuration Label content can vary with the application version

and printer model. To print all information, the media cannot be less than 2 inches wide (51mm) and the Label Width setting must match the media width (see Section 4.1.2).

å Press the key.  Use the key and scroll to ‘Print Configuration’. ê Press the key to start printing.

52 W-Class

4.3.3 Quick Ribbon Test Label

The Quick Ribbon Test Label features a compliant picket-fence bar code that can be used to verify thermal transfer and print quality functions. To print a Quick Ribbon Test Label:

å Press the key.  Use the key to scroll to ‘Ribbon Test Label’. ê Use the key to select a quantity; see Section 4.0.3.  Press the key to start printing.

W-Cl ass 53

4.3.4 Dot Test Pattern Label

The Dot Test Pattern Label features patterns that exercise all of the thermal elements (dots) of the printhead. The resulting label (see examples below) can

be an indication of the printhead’s condition. To print a Do t Test Pattern Label:

å Press the key.  Use the key to scroll to ‘Dot Test Pattern’.

ê Use the key to select a quantity; see Section 4.0.3.  Press the key to start printing.

Good Test Pattern Label:

An even print pattern indicates that the printhead is operating correctly.

Faulty Test Pattern Label:

Streaking in the print pattern typically indicates a dirty printhead. In this case, see Section 5.2.1 for cleaning instructions.

54 W-Class

4.3.5 Validation Label

The Validation Label is another u seful tool for evaluating overall print qualit y. To generate a Validation Label:

å Press the key.  Use the key to scroll to ‘Validation Label’. ê Use the key to select a quantity; see Section 4.0.3.  Press the key to start printing.

4.3.6 User Defined Label

The User Defined Label reprints the last for mat printed (unless the printer was powered-off between the last printing and the request for this label). The format can be any of the Quick Tests, a labe l from the host, or a label recalled from a memory module.

W-Cl ass 55

$GMXVWLQJDQG

0DLQWDLQLQJWKH3ULQWHU

5.0 Media Sensor Calibra tion

In addition to the Sensor T ype selection, Media Sensor calibration ensures that each label is detected correctly and reliably. Perform calibration when the

‘Uncalibrated’ message is displayed. Two different methods are available to calibrate the printer: Standard and Adva nced Entry.

5.0.1 Standard Calibration

Standard Calibration is appropriate for most media types. During the process, the printhead assembly can be raised for visual access to the media and media sensor. In addition, displayed sensor readings can be used to indicate the best position over the media, which is helpful when using small, position-critical TOF notches or marks. Three readings are required:

• Empty: No media in the sensor.

• Gap (or Mark): Only the backing, notch, or reflective mark in the sensor.

• Paper: The label (with the liner attached) in the sensor .

To perform a Standard Calibration:

Step Operator Action Displayed Message Comment

(Media should be loaded

and the appropriate Sensor Type selected.)

Turn ‘On’ the printer.

UNCALIBRATED

Wait until the printer initializes (about six seconds).

Press the

key.

Raise the printhead assembly.

MENU MODE MEDIA SETTINGS

You are entering

Menu Mode.

56 W-Class

Standard Calibration (continued)

Step Operator Action Displayed Message Comment

Press the key to

enter the Media Settings menu.

MEDIA SETTINGS MEDIA TYPE

See Section 4.1.2

for menu l ayout.

Press the key

and scroll to ‘Sensor Calibration’.

MEDIA SETTINGS SENSOR CALIBRATION

Press the key to abort this

procedure.

Press the

key.

SENSOR CALIBRATION PERFORM CALIBRATION

You are beginning the standard calibration procedure.

Press the

key.

Remove the media from the Media Sensor then press any key.

REMOVE LABEL STOCK PRESS ANY KEY <yyy>

This sets the parameter for the ‘empty’ value.

Where ‘yyy’ is a numerical val ue representing the current senso r reading.

W-Cl ass 57

Standard Calibration (continued)

Step Operator Action Displayed Message Comment

Proceed according to

your media type: Die-cut stock: strip the

media from the backing and then reinsert it into the sensor; adjust the Sensor Eye Mark over the center of the backing.

Notched stock: adjust the Sensor Eye Mark over the center of the notch.

Reflective stock: Adjus t the Sensor Eye Mark over the center of the facedown black mark.

Continuous stock: go to Step 8.

Press any key to continue.

SCAN BACKING PRESS ANY KEY <yyy>

Or, for reflective media:

SCAN MARK PRESS ANY KEY <yyy>

This sets the parameter for the

‘gap’ or ‘mark’ value.

Where ‘yyy’ is a numerical val ue representing the current senso r reading: useful in locating the best sensor position.

ã Note: Neve r position the sensor over a perforation when recording a sensor reading.

ã Note: Do not move the position of the Media Sensor after it has been

adjusted.

Position the label (and

backing, if any) under the Sensor Eye Mark.

ã Note: If using preprinted media, ensure the label area under the sensor is free of preprinted text, graphics or borders.

Press any key to

continue.

SCAN PAPER PRESS ANY KEY <yyy>

This sets the parameter for the ‘paper’ value.

Where ‘yyy’ is a numerical val ue representing the current senso r reading.

58 W-Class

Standard Calibration (continued)

Step Operator Action Displayed Message Comment

Observe the display.

GAP MODE CALIBRATION COMPLETE

Or, for reflective media:

REFLECTIVE MODE CALIBRATION COMPLETE

Or, for continuous media:

CONTINUOUS MODE CALIBRATION COMPLETE

The calibration was successful.

See note below if another messa ge was displayed.

10 Exit upon success ful

calibration: Back out of the menu tree by repeatedly pressing the

key.

If using gap or reflective media, press and hold the FEED key. The printer will begin advancing media; allow at least one label gap (or mark) to advance under the sensor.

READY

The printer is now ready to begin printing.

If this calibration was not successful, go to Section 5.0.2.

ã Note: A ‘Warning Low Backing’ message indicates that the calibration was

successful with notched media or media on a transparent liner; see Section 6.1 for details on this and other possible messages.

W-Cl ass 59

5.0.2 Advanced Entry Calibration

Advanced Entry Calibration is the alternate method for special-case media types. The procedure has two parts:

1) You must list the sensor readings for the label and TOF values using

different algorithms.

2) Fro m your list the best algorith m is chosen, new readings taken and those

values entered.

☞

Advanced Entry Calibration will override all previous calibration settings; this method should be used only when Standard Calibration has failed.

To perform an Advanced Entry Calibration:

Step Operator Action Displayed Message Comment

(Media should be loaded

and the appropriate Sensor Type selected.)

Turn ‘On’ the printer.

UNCALIBRATED

Wait until the

printer initializes (about six seconds).

Press the

key.

Raise the printhead assembly.

MENU MODE MEDIA SETTINGS

You are entering

Menu Mode.

Press the key to

enter the Media Settings menu.

MEDIA SETTINGS MEDIA TYPE

See Section 4.1.2

for menu l ayout.

Press the key

and scroll to ‘Sensor Calibration’.

MEDIA SETTINGS SENSOR CALIBRATION

Press the key to abort this

procedure.

Press the

key.

SENSOR CALIBRATION PERFORM CALIBRATION

You are entering the calibration submenu.

60 W-Class

Advanced Entry Calibration (continued)

Step Operator Action Displayed Message Comment

Press the

key

to scroll to ‘Advanced Entry’.

SENSOR CALIBRATION ADVANCED ENTRY

You are entering Advanced Entry Calibration.

Press the

key.

ADVANCED ENTRY SENSOR LEVELS

Press the key to abort this

procedure.

Press the

key.

ADVANCED ENTRY SENSOR GAIN

You are beginning the Advanced Entry Calibration.

Press the

key.

Place the label under the Sensor Eye Mark and lower the printhead assembly.

GAIN TRAN <yyy> *00 <0 - 31>

-OR-

GAIN REFL <yyy> *00 (0 - 31)

If using preprinted media, ensure the label area under the sensor is free of preprinted text, graphics or borders.

10 Press the key

to select the setting (denoted by an ‘*’) and then record the sensor reading (the ‘ yy y’ val ue ) in a table similar to the one shown after Step 12, as a Label Value.

Next, press the key to increment the Gain Number.

Repeat this step for each of the Gain Numbers (00-32).

GAIN TRAN <yyy> *00 <0 - 31>

-OR-

GAIN REFL <yyy> *00 (0 - 31)

Where ‘yyy’ is a numerical val ue representing the current senso r reading: useful in locating the best sensor position.

ã Note: Neve r position the sensor over a perforation when recording a sensor reading.

W-Cl ass 61

Advanced Entry Calibration (continued)

Step Operator Action Displayed Message Comment

11 Proceed according to

your media type: Die-cut stock: strip the

media from the backing and then reinsert it into the sensor; adjust the Sensor Eye Mark over the center of the backing.

Notched stock: adjust the Sensor Eye Mark over the center of the notch.

Reflective stock: Adjus t the Sensor Eye Mark over the center of the facedown black mark.

Press the key to select the setting and then record the sensor reading in a table similar to the one shown after Step 12, as a TOF

Value.

Next, press the key to increment the Gain Number.

Repeat for each of the Gain Numbers (00-32).

GAIN TRAN <yyy> *00 (0 - 31)

Or, for reflective media:

GAIN REFL <yyy> *00 (0 - 31)

Where ‘yyy’ is a numerical val ue representing the current senso r reading: useful in locating the best sensor position.

ã Note: Neve r position the sensor over a perforation when recording a sensor reading.

ã Note: Do not move the position of the Media Sensor after it has been

adjusted.

62 W-Class

Advanced Entry Calibration (continued)

Step Operator Action Displayed Message Comment

12 From the data collected in

Steps 10 and 11, where both the sensor readings are above 20, subtract each Label Value from the corresponding TOF Value. These are the Difference Values.

From the resulting list, find the largest Difference Value (see example below). Its associated Gain Number will provide the best algorithm fo r your media .

GAIN TRAN <yyy> *00 (0 - 31)

Or, for reflective media:

GAIN REFL <yyy> *00 (0 - 31)

Both sensor readings must be above 20.

Gain

Number

Label Value

TOF

Value

Difference

Value

00 255 254 1 01 251 240 11 02 241 213 28 03 231 182 49 04 219 150 69 05 212 119 93 06 200 88 112 07 189 58 131 08 178 32 146 09 167 19 N/A 10 156 17 N/A 11 146 16 N/A 12 136 15 N/A

………… 31 116 14 N/A

For example, if your compiled data had the values shown in this table, Gain Number 8 would be chosen because it has the highest Di fference Value (146) where both the Label Value and the TOF Value are above 20.

32 112 14 N/A

W-Cl ass 63

Advanced Entry Calibration (continued)

Step Operator Action Displayed Message Comment

13 Using the

key, select the Gain Number determined in Step 12. Press the

key to

select the setting.

GAIN TRAN <yyy> *08 (0 - 31)

Or, for reflective media:

GAIN REFL <yyy> *08 (0 - 31)

Selection is denoted with an

‘*’.

14 å Place the media in the

Media Sensor. Record the sensor reading and label it ‘P’ (paper).

 Place the backing, mark,

or notch in the Media Sensor. Record the sensor reading and label it ‘G’ or ‘M’ (Gap or Mark).

ê Remove all media.

Record the sensor reading and label it ‘E’ (Empty).

GAIN TRAN <yyy> *08 (0 - 31)

Or, for reflective media:

GAIN REFL <yyy> *08 (0 - 31)

Where ‘yyy’ is a numerical value representing the current senso r reading.

15 Press the key.

Then press the key.

ADVANCED ENTRY SENSOR LEVELS

The sensor readings must be manually entered into the printer now.

64 W-Class

Advanced Entry Calibration (continued)

Step Operator Action Displayed Message Comment

16 Press the

key.

Using the or the

key, set the

‘Paper’ level to the value determined in the previous step. Press the

key to set the entry (indicated by the ‘*’) and advance the menu.

Repeat for the ‘Gap’ (or ‘Mark’) and ‘Empty’ levels.

PAPER SENSOR LEVEL P*198 G*084 E*014

GAP SENSOR LEVEL P*198 G*084 E*014

EMPTY SENSOR LEVEL P*198 G*084 E*014

Or, for reflective media:

PAPER SENSOR LEVEL P*015 M*181 E*213

MARK SENSOR LEVEL P*015 M*181 E*213

EMPTY SENSOR LEVEL P*015 M*181 E*213

The selection will flash and the display heading will change to indicate the item for entry.

17 After all entries have been

made, press the key to back out of the menu and then press the key to save the settings and return to the Ready Mode.

SAVE CHANGES? ENTER KEY = YES

From ‘Ready’, press the FEED key to adva nce to the next label TOF.

ã Note: If the Advanced Entry Calibration fails, try the following procedure.

Re-enter Media Settings / Calibration / Advanced Entry / Sensor Gain

and lower the selected Gain Setting number by one (to make the sensor less sensitive). Select the new Gain Setting, save the changes, exit the menu, and then test your media. Repeat the procedure until a usable media setting is obtained.

W-Cl ass 65

5.1 Printhead Adjustments

To ensure consistent print quality over a wide range of media types and dimensions, the printer is equipped with two adjustments: Leveling Cam and Pressure.

5.1.1 Leveling Cam Adjustment

The printer features a Leveling Cam to maintain even pri nt whenever using less than full width media. Use the Cam Setting Numbers for reference (they do not correspond to specific widths), where positio n one is the highest setting, while position nine is the lowest. To adjust the Leveling Cam:

å With media loaded in the printer, download your label format (or use a

Quick Test format) and begin batch printing.

 While observing the printed labels, rotate the Leveling Cam counter-

clockwise to an over-adjusted positio n (see Example 1).

ê Next, rotate the Leveling Cam clockwise, one click at a time, until the

printed labels contain a complete, even image (see Example 2).

☞

Whenever using labels of a different width, readjust the Leveling Cam.

66 W-Class

Example 1 – Over adjustment:

Too much adjustment produces an image that fades across the label. To correct this, decrease the setting of the Printhead Leveling Cam.

Example 2 – Correct adjustment:

When properly adjusted, a complete image with even print contrast across the label is produced (see note below).

ã Note: Under-adjustment of the Leveling Cam: Problems can include ribbon

wrinkling, label tracking, and platen roller and printhead wear.

5.1.2 Pressure Adjustment

To accommodate a variety of media types, the printhead pressure is adjustable. The printer arrives factory-set for most media types, so this adjustment s hould be made only after attempting to improve print quality through heat and print speed changes (see Section 2.1.1). If making t his a dj ustment, only u se the minimum pressure necessary for image improvement. To increase pressure, turn the Adjustment Screws clockwise; to decrease pressure, turn the screws counterclockwise. In addition, the Adjustment Screws should be turned equally to maintain even pressure distribution.

ã Note: Excessive pressure can reduce the service life of the printhead and

platen roller. Contact Datamax Technical Support with any questions regarding this procedure.

W-Cl ass 67

5.2 Maintenance Schedule

The following list and table detail the recommended items, techniques and schedules to help you safely and effectively clean the printer.

• Isopropyl alcohol

• Cotton swabs

• A clean, lint-free cloth

• Soft-bristle brush

• Soapy water / mild detergent

• Compressed air

CAUTION

For your safety and to avoid damaging the printer, turn ‘Off’ and unplug the printer before cleaning; and take proper precautions when using isopropyl alcohol, a flammable liquid.

Recommended Cleaning Schedule

Area Method Interval

Printhead Using a cotton swab dampened with isopropyl

alcohol, clean the printhead from end to end, removing all build-up. See Section 5.2.1.

WARNING!

Before cleaning, allow time for the printhead to cool.

Clean after each roll or box of labels, or after each roll of ribbon.

Platen Roller

Using a cotton swab dampened with isopropyl alcohol, rotate the platen and remove all buildup. See Section 5.2.2.

Clean after each roll or box of labels, or after each roll of ribbon.

Media

Path / Tear

Plate

Compressed air / soft-bristle brush and isopropyl alcohol. Remove all build-up along the path that the ribbon and paper follow through the printer.

As needed, based on a weekly visual inspection.

Media

Sensor

Compressed air. If needed, a swab dampened with isopropyl alcohol. Remove all build-up.

Monthly or as needed.

Interior Soft-brush or compressed air. Remove all build-

up. See Section 5.2.3.

As needed.

Exterior Mild detergent. Remove all build-up. See

Section 5.2.3.

As needed.

Cutter Refer to the documentation supplied with the

option.

As directed.

68 W-Class

5.2.1 Cleaning the Printhead

If print quality begins to decline, the typical cau se is a dirty printhead. Possible symptoms include non-compliant barcodes, dropouts, streaking and smudging. If this debris is not removed, it may greatly reduce the life of the printhead. To clean the printhead:

å Turn ‘Off’ and unplug the printer. Open the access cover. Unlock the

Printhead Latch and raise the Printhead Assembly. (Move media and ribbon away as necessary.)

 Using a cotton swab moistened, not soaked, with isopropyl alcohol gentl y

wipe away any build-up on the Printhead surface, paying close attention to the Burn Line. Allow the printhead to dry.

ê Re-install ribbon and media, if removed. Lower the Printhead Assembly

and lock the Printhead Latch.

 Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to

normalize tracking.

CAUTION

NEVER use a sharp object to clean the Printhead.

W-Cl ass 69

5.2.2 Cleaning the Platen Roller

A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. To clean the platen roller:

å Turn ‘Off’ and unplug the

printer. Open the access cover. Remove the Tear-Bar, Arc Plate or peel mechanism, if attached.

 Unlock the Printhead Latch,

raise the Printhead Assembly and remove media.

ê Using a clean, lint-free cloth

dampened with isopropyl alcohol wipe the Platen Roller clean. Manually rotate the roller to clean the entire surface. Allow the roller to dry.

 Replace the Tear-Bar, Arc Plate or peel mechanism, and replace the media.  Lower the Printhead Assembly and lock the Printhead Latch. Close the

access cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.

CAUTION

NEVER use a sharp object to clean the Platen Roller.

70 W-Class

5.2.3 Cleaning Interior and Exterior Surfaces

Interior Surfaces: During operation, dust particles from the media build-up inside the printer. Then, as the media is pu lled through the printer, the particles can become attached and cause voids on the printed labels. To prevent this, turn

‘Off’ and unplug the printer. Remove all media. Using a soft bristle brush or compressed air, clean out the interior of the printer.

Exterior Surfaces: The outer surfaces of the printer should be cleaned using a general-purpose cleanser. Never use abrasive cleansers or solvents. To clean, turn ‘Off’ and unplug the printer. Using a soft cloth or sponge dampened with the cleanser, wipe the exterior surfaces until clean.

5.3 Application Pr ogram Updates

The printer stores its application p rogram in Flash memory on the Main P CB. A feature is included that allows updates to this program version through any printer interface port. Updates can be found at ftp://ftp.datamaxcorp.com.

There are two modes in which the firmware of the printer can be updated: (1) the Ready Mode, or (2) the Download Mode. Before beginning an update, identify the current version of the printer’s application program by printing a Configuration Label (see Section 4.3.2). Compare that version string to those filenames available fro m our FTP site and then do wnload the desired file onto your computer’s hard drive.

Proceed with the printer update accordingly: é If the current application version is 2.091 or greater, refer to Section 5.3.1

or Section 5.3.2.

é If the current application version is 2.08 o r earlier, refer to Section 5 . 3.2.

WARNING

Should an error occur during the download (see Section 5.3.3),

the update is aborted. If this process did not reach ‘Erasing Flash’ or ‘Updating Software’, the previous program is left intact; otherwise, a successful download must be completed before the printer is operable.

ã Note: Users desiring a foreign language menu: After updating from 2.xx to

3.xx firmware for the first time, you must also download the EFIGS menu language file. Go to the EFIGS ftp directory and copy

832296.01C (or most current version) to lpt1: /b (the DOS Copy command requires the /b parameter because this file contains binary code).

W-Cl ass 71

5.3.1 Updating from the Ready Mode

Update Procedure for Application Version 2.091 or greater

Step Displayed Message Operator Action Comment(s)

READY

Using the DOS copy command

(where ‘filename’ is the program to be loaded and ‘lpt1’ is the selected interface port), enter the following:

copy filename lpt1:

As an example, this would be entered as:

copy 4212tb

1.zs lpt1

(Where ‘lpt1’ is the host computer’s port; however, this selection can differ to include a serial or other port, as the printer is equipped.)

The Ready Indicator will flash as data is received.

UPGRADING SOFTWARE

No action required. The new application program

is being stored and verified.

4212

3.04 07/26/2000

No action required. The p r inter has reset

automatically and is now displaying the new firmware version.

READY

No action required. The ne w application is now

running.

ã Note: If ‘Uncalibrated’ is displayed, the printer must be calibrated (see Section

5.0).

72 W-Class

5.3.2 Updating from the Download Mode

Required Update Procedure for Application Version 2.08 or earlier*

Step Displayed Message Operator Action Comment(s)

BOOT-PA10

02.08 2/11/00

Press and hold the PAUSE and TEST keys while turning

‘On’ the printer to enter the Download Mode.

The Boot Loader version is displayed.

ã Note: This information

will vary with the printer model and Boot Loader version.

UPDATE SOFTWARE SEND SOFTWARE

Using the DOS copy command, copy the filename to the printer (for an example see ‘Comment’ Step 1 in Section 5.3.1).

The printer is ready to accept the new application version.

ã Note: The parallel port (LPT1) must be used to write to the printer.

UPDATE SOFTWARE READING IMAGE

No action required. The printer is receiving

the new image (program).

ERASING FLASH SOFTWARE IMAGE

No action required. The program has been

received and verified; now memory is being cleared of the previous application.

WRITING FLASH SOFTWARE IMAGE

No action required. The new program is being

written into Flash memory. Upon completion, the printer will automatically reset and start the new application.

ã Note: If ‘Uncalibrated’ is displayed, the printer must be calibrated (see Section 5.0).

*This can also be used as an alternate download method for all other version levels.

W-Cl ass 73

5.3.3 Possible Problems during an Update

The following is list of possible error messages when d ownloading:

ã Note: If experiencing trouble when attempting to download the file to the

printer, try the following alternate methods:

1) Use the Download Mode (see Section 5.3.2).

2) Windows users – try restarting the computer in MS-DOS mode.

3) Use the Datamax Driver by Seagull Scientific – Device Setting / Send File to Printer function.

Application Update Error M essages

Displayed Message Descriptions / Causes / Solutions

DECOMPRESSION ERROR

The printer detected an error during the decompression and transfer of file data from cache storage into the Flash memory. Confirm the version and retry in Download Mode; however, if the problem continues call for service.

ERROR ERASING FLASH

The printer could not successfully erase Flash memory. The possible cause is defective Flash memory. Try the download again; however, if the problem continues call for service.

ERROR WRITING FLASH

The printer could not successfully write the program into Flash memory. A possible cause is defective Flash memory. Try the download again; however, if the problem continues call for service.

HARDWARE MISMATCH DATA REJECTED

Application Firmware downloaded was not

compatible with the printer’s Main PCB. The firmware used was for a different class model and not supported by this boot loader version. See Configuration Level, Section 4.1.5.

INVALID SOFTWARE DATA REJECTED

The printer detected an error in the download. The possible causes include:

• An invalid or corrupted file was downloading.

Try saving the file to the host and then download again.

• A communications error. Recheck cabling and

port setting.

SOFTWARE MISMATCH DATA REJECTED

Software level not authorized for this printer (See Section 4.1.5, Configuration Level / Printer Key.)

74 W-Class

5.4 Boot Loader Program Update s

The printer stores the Boot Loader Program in Flash memory on the Main PCB.

A feature allows updates to this program via the printer’s interface port. Updates can be found at

ftp://ftp.datamaxcorp.com.

WARNING

If power is lost while ‘Upgrading Software’ is displayed, the printer will become non-functional and must be returned to the factory for programming or the main logic board must be replaced.

ã Note: Only printers with an Application Version of 2.09 or greater can

update the Boot Loader Program.

Before beginning the B oot Loader update, identify t he printer’s curre nt version. Print a Configuration Label (see Section 4.3.2) and compare that version string to those available from our FTP site. Download the desired version onto your computer’s hard drive. To update the Boot Loader Program:

Boot Loader Update Procedure

Step Displayed Message Operator Action Comment(s)

READY

Using the DOS copy command (where ‘filename’ is the program to be loaded and ‘lpt1’ is the selected interface port), enter the following:

copy filename lpt1:

As an example, this would be entered as:

copy boottb

1.bs lpt1

(Where ‘lpt1’ is the host computer’s output port; however, your selection can differ to include a serial or other port, as the printer is equipped.)

The Ready Indicator will flash as data is received.

UPGRADING SOFTWARE

No action required. The new program is being

stored and verified.

4212

3.04 07/26/2000

No action required. The printer has reset

automatically.

READY

No action required. The new application is now

running.

ã Note: If ‘Uncalibrated’ is displayed, the printer must be calibrated (see Section

5.0).

W-Cl ass 75

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6.0 Problem Resolution

Should a problem arise, the infor mation in this section will help yo u resolve it. The following table lists problems that will not necessarily generate an error message. (For information on displayed messages, see Section 6.1.)

☞

If you have questions, or if problems persist, contact a qualified technician or Datamax

Technical Support.

If experiencing this problem… Try this solution…

Cannot communicate through

the parallel port:

Observe the Ready Indicator as the format is sent to the printer. If it does not flash, check the parallel cable type. Also check the protocol and port settings of the printer and host.

Cannot load media through the optional cutter:

WARNING! Use extreme care: Turn ‘Off’ and unplug the printer before proceeding.

Ensure that the cutter and cutter cable are

properly installed. Plug in and turn ‘On’ the printer. If the problem continues, call for service.

The LCD is blank, but the Ready Indicator is ‘On’:

The display contrast may set too low. Press and hold the MENU key for 10 seconds or until the displa y reappears.

Erratic feeding:

The printer may require a Quick Media Calibration; see Section 3.4.

Erratic printing (instead of the label format, strange characters are printed):

• The printer may be in Hex Dump Mode;

see Section 6.2.

• If using the serial port for communicating,

check both the host and printer port settings; the printer may be set to eight data bits while the host is set to 7 (or vice versa).

76 W-Class

If experiencing this problem… Try this solution…

Intellifont will not print:

Intellifont format is Little/Big Endian specific. The printer uses Big Endian. Refer to your font supplier for information.

Light print on the right side (facing the printer) of the label:

• The Leveling Cam may be incorrectly

adjusted; see Section 5.1.1.

• The Platen Roller may be dirty or worn;

see Section 5.2.2.

Missing information in the printed label:

• Check the label format for character

placement outside the dimensions of the label; all row/column values must allow enough space for the height/length of the characters and bar codes to be printed within the format size.

• The available memory may have been

exceeded by the memory requirement of the label format. Try reducing the memory allocated to either the internal module or scaleable font caches; see System Settings / Memory Settings, Section 4 . 1.5.

• If using serial communications, ensure that

the interface cable meets the requirements found in Section 3.0.1.

Missing print on left or right side of the label:

Information may be formatted outside the label dimensions. Check your software program label size or check the values in the menu for Print Control / Column Offset and Print Control / Custom Adjustments / Column Offset; see Section 4.1.3.

W-Cl ass 77

If experiencing this problem… Try this solution…

No power (all indicator lights

are ‘Off”):

• Verify that the AC power cord connection

has been made at both the outlet and the printer; also, ensure the power switch is ‘On’.

• Verify that the AC outlet is functioning, or

try moving the printer to another AC circuit.

• The AC cord may be damaged; replace it.

• The line fuse may be blown; call for

service.

Nothing is printing (labels advance normally, but no image is printed):

Examine the used ribbon for an image: If there is an image on the used ribbon:

é Verify that the ribbon was properly loaded

per Section 3.3.

é If properly loaded, the wrong coating

configuration was used. (To verify the inked side, pre ss the adhesive backin g of a label against the ribbon surface. Ink will only lift from the coated side of the ribbon.) Clean the printhead (see Section

5.2.1); then replace the ribbon with the correct type for the printer, Section 7.1.

If there is no image on the used ribbon:

• Run any Quic k Test Lab el; see Sectio n 4 .3 .

If an image printed, then check the protocol and port settings for both the printer and host. These must match.

• The heat setting may be too low. Make an

adjustment in the software program or through the Front Panel. (The same functional commands from the host computer may override the menu settings; see Section 4.1.6.)

• The media/ribbon combination may be

incorrect. Contact a Media Representative.

• Call for service.

78 W-Class

If experiencing this problem… Try this solution…

Nothing hap p ens wh en tr yi ng

to print using a software program:

• Ensure that the printer is at READY.

• Observe the Front Panel, if the READY

light does not fla sh as you se nd the for mat check the protocol and port settings between the printer and host.

• Ensure the interface cable meets the

requirements found in Section 3.0.1.

Poor print quality:

• The printhead may need cleaning; see

Section 5.2.1. (If streaks remain after the printhead is cleaned, the printhead may require replacement; call for service.)

• Adjust the Heat and Print Speed settings

through the Front Panel or by host commands; see Section 4.1.3. (The same functional commands from the host computer may override the menu settings; see Section 4.1.6.)

• The media/ribbon combination may not be

compatible; see Section 2.1.

• The Printhead Leveling Cam may be

incorrectly adjusted; see Section 5.1.1.

• The Platen Roller may be dirty or worn;

see Section 5.2.2.

Skips labels when printing:

• Quick Media Calibration may be needed;

see Section 3.4.

• The Media Sensor may be out of position;

readjust the position; see Section 3 . 2.

• The format may be within 1/8 inch of the

label’s edge. Try reducing or moving the format slightly.

Unable to print rotated text:

The characters may be formatted outside the label dimensions. Ensure the row/column values provide enou gh ro o m fo r the he ight o f the characters or bar code to be printed. See the I & W Class Programmer’s Manual for

details.

W-Cl ass 79

6.1 Fault and Warning Messages

All printer functions are internally monitored. If a problem (Fault) or a potential problem (Warning) is detected, the Error Indicator (see Section 4.0.4) will be illuminated. A corresponding message will be disp layed (if not within a branch of the menu system or in Quick Test Mode). These messages, along with possible solutions, are described below.

Fault Messages:

Fault Messages receive the highest display priority. If more than one fault is detected the display will cycle between messages.

ã Note: To return to normal operation after the printer enters a fault condition,

the fault must be corrected and then the FEED key must be pressed to clear the condition.

Printer Fault Messages

Displayed Message Description Possible Solution(s)

24V OUT OF TOLERANCE

The printer has detected a drop in the 24-volt power supply.

Try cycling the printer power

‘Off’ and ‘On ’. If the fault does not clear, call for service.

ADC FAULT

The printer has detected an analog to digital circuit converter failure.

Try cycling the printer power ‘Off’ and ‘On ’. If the fault does not clear, call for service.

CUTTER FAULT

The printer has detected a cutter mechanism fault.

WARNING! Use extreme

care: Turn ‘Off’ and unplug the printer before proceeding.

Examine the cutter for obstructions and ensure that the cutter cable is properly installed.

Plug in and turn ‘On’ the printer. If the fault does not clear, call for service.

80 W-Class

Printer Fault Messages (continued)

Displayed Message Description Possible Solution(s)

DMA FAULT

The printer has detected a Direct Memory Access failure .

Try cycling the printer power

‘Off’ and ‘On ’. If the fault does not clear, call for service.

GAP MODE CANNOT CALIBRATE

Consistently low sensor readings were detected.

Press any key to continue. Ensure that media was inserted in the media sensor during the appropriate calibration step; also ensure that the sensor is free of debris. Retry the calibration. If the problem persists, try the ‘Advanced Entry Calibration’; see Section

5.0.2.

GAP MODE FAULTY SENSOR

Consistently high sensor readings were detected.

Press any key to continue. Ensure that media was removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor. Retry the calibration. If the problem persists, call for service.

OUT OF STOCK

The printer cannot detect media.

Try the following:

1) Load media.

2) Ensure that the labels are

passing through the Media Sensor.

3) Readjust the Media Sensor

over the TOF mark; see Section 3.2.

4) If using media with large

gaps, adjust the Paper Out Distance; see Section 4.1.2.

5) Calibrate the printer; see

Section 5.0.

W-Cl ass 81

Printer Fault Messages (continued)

Displayed Message Description Possible Solution(s)

POSITION FAULT

Two possible causes:

(1) The printer was powered-off or reset during a ribbon, out of stock or TOF fault; or (2) the printer was unable to complete the Media Calibration.

Depending upon the cau se:

(1) Press the FEED key in an attempt to identify and then clear the related fault condition; or (2) if necessary, calibrate the printer; see Section 5.1.

PRINT ENGINE FAULT

The printer has detected a problem within the print logic.

Try cycling the printer power

‘Off’ and ‘On ’. If the fault does not clear, call for service.

RAM FAULT

The system has detected a RAM failure.

Try cycling the printer power ‘Off’ and ‘On ’. If the fault does not clear, call for service.

REFLECTIVE MODE CANNOT CALIBRATE

Consistently low sensor readings were detected.

Press any key to continue. Ensure that the reflective mark was inserted facedown in the media sensor during the appropriate calibration step; also, ensure that the reflective mark is made of carbon based ink, and that the sensor is free of debris. Retry calibration. If the problem persists, try an ‘Advanced Entry Calibration’; see Section 5.0.2.

82 W-Class

Printer Fault Messages (continued)

Displayed Message Description Possible Solution(s)

REFLECTIVE MODE FAULTY SENSOR

Consistently high sensor readings were detected.

Press any key to continue. Ensure that media was

removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor. Retry the calibration. If the problem persists, call for service.

RIBBON FAULT

The ribbon sensor values have changed, or the printer detects no or only sporadic ribbon supply hub movement.

Try the following:

1) Ensure that ribbon is correctly loaded and that the printhead assembly is latched.

2) Check the ribbon supply and ribbon take up hubs for obstructions that may be stopping movement.

3) Ensure that the ribbon core fits snugly on the ribbon supply hub.

4) Ensure that the media and paper combination is not slipping (usually caused by an incorrect match).

TEMPERATURE FAULT

The printer has shutdown to allow the printhead temperature to cool.

Turn ‘Off’ the printer until cool to prevent permanent damage due to an excessive printhead temperature.

W-Cl ass 83

Printer Fault Messages (continued)

Displayed Message Description Possible Solution(s)

TOP OF FORM FAULT

The printer could not find the TOF mark within the maximu m label length setting or it found a TOF in an unexpected place.

ã Note: When the printer is set for reflective media, this indication is given for an out of stock condition.

If media is moving:

1) Press the FEED key. It may

be necessary to re-calibrate the printer; see Section 5.0 .

2) The Media Sensor may be

out of position. Readjust it; see Section 3.2.

3) The media may not be

properly loaded. Reload media, also ensure that the Media Guide is positioned properly; see Section 3.1.

4) The Leveling Cam may be

improperly adjusted; see Section 5.1.1.

5) The label may be longer

than the default value for maximu m length. Check the Media Settings / Maximu m Lab e l Le n gt h ; see Section 4.1.2.

6) The Media Sensor may be

obstructed. Check and carefully remove any obstruction (labels, paper dust, adhesive, etc).

If media is not moving:

The printhead assembly may not be latched; close and lock.

84 W-Class

Warning Messages:

Warning Messages are displayed for a period of five seconds. If multiple warnings are detected, the display will reflect the highest priority message.

Printer Warning Messages

Displayed Message Description Action(s)

DOT FAILURE

The printer has detected defective printhead elements.

Replace the printhead if the print quality beco mes unacceptable.

GAP MODE WARNING LOW BACKING

The printer measured only a small difference between

the ‘empty’ and ‘gap’ sensor readings.

Transparent backing or notched media typically gives this indication. In this case, there may be a slight delay in the ‘Out of Stock’ indication, after the media supply is emptied; no action is required.

GOODBYE

Power has been removed and shutdown is in progress.

The printer power switch was turn ed ‘Off’, the line fuse has blown, or AC line voltage has been lost.

HOST CHANGES PENDING

The host has pending configura tion changes that will not take effect until a ‘host reset command’ is issued.

To save changes send a host reset command (in DPL); or to discard changes perform a soft reset, see Section

4.0.6.1.

LOW VOLTAGE

The printer has detected a low operating voltage.

Possible low or fluctuating line voltage level. T ry moving the printer to another outlet. If the condition persists, call for service.

RTC RAM FAILURE

The printer was unable to sa ve settings in permanent memory.

Possible faulty Main PCB. If the condition persists, call for service.

TEMPERATURE PAUSE

A high printhe a d temperature has been detected.

No action required.

W-Cl ass 85

6.2 Hex Dump Mode

The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL syntax errors, allowing a comparison of input strings

(sent by host) to output data (received by printer). To decode this information, the I & W Class Programmer’s Manual is an essential reference. This output can be used for debugging the label format. In addition, by repeatedly sending a format, this mode can uncover handshaking problems (if they exist). Handshaking problems are identified by sections of missing data in the character string.

To begin, go to the Dia gnostics menu a nd enable Hex D ump Mode; see Sec tion

4.1.7. Exit the menu and sa ve the changes. No w, ‘HEX DUMP MODE’ will be indicated by the display and all data sent to the printer will now be output in hexadecimal code, along with the printabl e ASCII equivalents.

The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex code output will be immediate. As a final note, many software programs use bit mapping to construct the label, making diagnosis difficult. Contact Datamax Technical Support with any questions.

ã Note: To return to Ready Mode, re-enter the Diagnostics Menu and disable

the Hex Dump Mode, exit the menu, then save the changes.

86 W-Class

W-Cl ass 87

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7.0 General Specifications

Bar Codes

(See the I &W Class Programmer’s Manual for programming details; and see Appendix B for visua l samples.)

Code 39, Interleaved 2 of 5, Code 128 (subsets A, B and C), Codabar, LOGMARS, UPC-A, UPC-E, UPC 2 & 5 digit addendums, EAN-8, EAN-13, EAN 2 & 5 digit addendums, UPC Random Weight, Code 93, Plessey, Universal Shipping Container Symbology, Code 128 MOD 43, Postnet, USS/EAN-128 Random Weight, Telepen, USD-8 (Code 11), UPS MaxiCode (modes 2 & 3), PDF417, Data Matrix, QR Code, Aztec, and MicroPDF417.

Fonts

9 Bit-Mapped Fonts, rotatable 0, 90, 180, 270 degrees CG Triumvirate Scalable Font CG Triumvirate Condensed Bold Scalable Font

Communications

Interfaces: EIA RS-232/DB-25 Serial, and

IEEE 1284 Compliant Parallel Serial Data Rates: 1200, 2400, 4800, 9600, 19.2K, and 38.4K baud Handshaking: Xon/Xoff; CTS/DTR Parity: Even, Odd, or None Stop Bits: 1 or 2 Data Bits: 7 or 8

88 W-Class

Electrical

Input Voltage: 90 – 132 or 180 – 264 VAC @ 47–63 Hz, auto-

ranging. Grounding: Unit must be connected to a properly grounded

receptacle. Power Consumption –

Typical Operating / Standby:

127 Watts / 21 Watts W-6208 140 Watts / 21 Watts W-6308 162 Watts / 21 Watts W-8306

Environmental Requirements

Operating Temperature:

32° F – 104° F (0° C to 40° C)

Storage Temperature:

0° F −140° F (-17° C to 60° C)

Humidity:

10% − 95%, non-c ondensing

Dust: Non-conducting, non-corrosive Electromagnetic Radiation: Moderate RF fields can be tolerated

Mechanical

Height: 14.8” (38 cm) Width: 13.8” (35 cm) W-6208, W-6308

16.1” (41 cm) W-8306

Depth: 18.5” (47 cm) Weight: 55 lbs. (24.8 kg) W-6208, W-6308

65lbs. (29.3 kg) W-8306

Printing Specifications

Printing Type: Direct Thermal or T hermal Transfer Print Speed: 2 – 6 IPS (50 – 152.4 mm/second) W-8306

2 – 8 IPS (50 – 203.2 mm/second) W-6208, W-6308

Printhead Resolution: 203 DPI (8 dots/mm) W-6208

300 DPI (11.8 dots/mm) W-6308, W-8306

Nominal Dot Size: .0043” X .0052” (.109 mm X .132 mm) W-6208

.00027” X .0043” (.069 mm X .108 mm) W-6308,

W-8306

Printhead Protection Type: Thermistor Sensor. Shutdown occurs at over-

temperature. When cooled, printing resumes

automatically.

W-Cl ass 89

Printing Specifications (continued)

SDRAM Memory: 16 MB Flash Memory: 2 MB Maximum Print W idth: 6.40” (162.6 mm) W-6308

6.62” (168.1 mm) W-6208

8.53” (216.7 mm) W-8306

Minimum Print Width: 2.0” (50.8 mm) W-6208, W-6308

3.0” (76.2 mm) W-8306

Print Length Range:

with an optional cutter:

.5” – 99.99” (12.7 mm – 2539.7 mm)

1.5” – 99.99” (38.1 mm – 2539.7 mm)

Print Justification: Left

7.1 Media and Ribbon Requirements

Media Types: Roll-fed, die-cut, continuous, and fan-fold. Flat on

the printable side with no more than .0007”

(.018 mm) protrusions on the opposite side. Maximum Media Roll OD

: 8” (203.2 mm) outer diameter

Media Core Size

: 1.5” or 3.0” (38 mm or 76.2 mm)

Ribbon Core Size:

1.010” ± .006” (25.65 mm ± .15 mm) – core not to

protrude beyond ribbon edge. Ribbon Width Range

***

: 2.0”– 6.7” (50.8mm – 170.1mm) W-6208, W-6308

3.0” – 9.0” (76.2 mm – 228.6 mm) W-8306

Maximum Ribbon Length: 1509’ (460 Meters) maximum

Labels wound out only

Media Supply Hub dependent

***

Ribbon wound ‘coating side in’ only and width should always slightly exceed the label

width (including backing material, if any).

Approved Media

To achieve optimum print quality and maximum printhead life, DATAMAX



brand media and ribbons are recommended. These supplies are specially formulated for use in this printer. The use of non-Datamax supplies may af fect the print quality, performance, and life of the printer or its components (see the Warranty Statement). Consult Section 2.1 for an overview of the different media and ribbon types. For a current list of approved media and ribbons, contact a Media Representative at (407) 523-5650.

90 W-Class

Media and Ribbon Requirements (continued)

A B

Media Dimensions

Designator Description

Maximum

[1]

Minimum

[1]

Amedia width:

W-6208 and W-6308

W-8306

6.700

9.000

2.000

3.000

B backing material width:

W-6208 and W-6308 W-8306

6.700

9.000

2.000

3.000

C gap (o r notch) between labels

[4]

- .100

D label length

[4]

- 0.500

E media thickness

[2]

.0100 .0025

F width for sensor opening .500 .200

G left justified distance from the edge of

the media to the media aperture

3.250 .200

H reflective mark width

[3]

W-6208 and W-6308 W-8306

6.700

9.000

1.000

I distance between reflective marks

[4]

- .500

J reflective mark length

[4]

- .100

[1]

Units of measure given in inches.

[2]

If the optional Light-Duty Cutter is attached, it must be aligned to only cut material,

where the thickness can be no greater than .0 06” (.152 mm).

[3]

The reflective (black) mark must be carbon b ased, placed on the b ackside of the stock; the reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[4]

The maximum allowable length o f the combined label and gap (or mark) measurement cannot exceed 99.99 inches.

Datamax W-6208, W-6308, W-8306 Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual