Datamax APEX 2 User Manual

7A300019 Rev. A

APEX 2

User Guide

Contents

General Precautions ...................................................................................................... 1

Safety ........................................................................................................................... 1

1 Getting Started ....................................................................................................... 2

1.1 Unpacking the Printer ...................................................................................... 2

1.2 Installing and Charging the Battery Cartridge ...................................................... 3

1.2.1 Installing the Battery............................................................................ 3

1.2.2 Charging the Battery ............................................................................ 4

1.3 Reading the LED Status .................................................................................... 5

1.4 Attaching Belt Loop System .............................................................................. 6

2 Loading Supplies ..................................................................................................... 7

2.1 Adding Paper or Labels ..................................................................................... 7

2.2 Tearing Paper ................................................................................................. 8

3 Using the Printer ..................................................................................................... 9

3.1 Initial Power-Up and Self-Test ........................................................................... 9

3.2 Connecting the Printer ................................................................................... 10

3.2.1 Location of Dip Switches ..................................................................... 10

3.2.2 Setting Dip Switches .......................................................................... 10

3.2.3 Dip Switch Functions .......................................................................... 11

3.3 Serial Communication .................................................................................... 12

3.4 Infrared Communications (IrDA) ...................................................................... 13

3.5 Bluetooth and 802.11g Communications ........................................................... 13

3.6 Magnetic Strip Reader .................................................................................... 13

3.7 Programming Information ............................................................................... 14

4 Printer Maintenance .............................................................................................. 15

4.1 Print Head Cleaning Instructions ...................................................................... 15

4.2 Charging the Printer Battery ........................................................................... 15

4.2.1 Important Notes on Charging Batteries ................................................. 15

i

4.2.2 Important Notes on Replacing Batteries ................................................ 16

4.3 Verifying Battery Charge State ........................................................................ 16

4.4 Battery and Safety Information ....................................................................... 17

4.5 Recycling Batteries ........................................................................................ 17

4.6 Troubleshooting ............................................................................................ 18

4.7 Printer Supplies ............................................................................................. 19

5 Specifications ........................................................................................................ 21

5.1 Printer Specifications ..................................................................................... 21

5.2 Supply Specifications ..................................................................................... 21

5.3 Regulatory Notes ........................................................................................... 22

5.3.1 FCC Part 15 Class B ........................................................................... 22

5.3.2 Warranty .......................................................................................... 22

5.3.3 Warranty and/or Repair Service ........................................................... 22

6 Customer Support ................................................................................................. 23

ii

General Precautions

• Before using this product be sure to read through this manual. After reading, please keep the
manual in a safe place for future reference.

• The information contained herein is subject to change without notice of any type.

• Datamax-O’Neil is not responsible for any operational results regardless of missing information,
errors or any misprinting in this manual.

• Datamax-O’Neil is not responsible for problems created as a result of using options and
consumables not approved by them.

• This product is designed for servicing at an Authorized Service Center. Other than routine
maintenance described in this manual the user should not attempt to repair, service or disassemble
this product.

• Incorrect operation, handling, improper supplies and operating environments may cause damage or
otherwise affect the proper operation of this product. Such actions invalidate the product warranty.

Safety

In this manual, on the Printer, and on the accessories we make use of internationally recognized
safety symbols as follows:

Caution! Refer to the explanation in this Manual

Caution! Risk of electric shock

Double Insulation or Reinforced Insulation

DC, Direct Current or Voltage

AC+DC, Current or Voltage

1

1 Getting Started

1.1 Unpacking the Printer

The APEX 2 portable printer is a full-featured portable receipt printer designed for various job
environments including field service, field sales, hospitality and restaurants, ticketing and many
others where point of service receipts are required. The package contains:

 APEX 2 Printer
 Battery Cartridge
 Universal AC Adapter (US, UK, European, and Australian plugs) for charging the battery

inside the printer

 Belt Loop System
 Roll of paper supply (already loaded in the printer)

Both cabled and wireless communication is possible.

Overview

FIGURE 1: PRINTER OVERVIEW

2

1.2 Installing and Charging the Battery Cartridge

Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the
printer’s battery must be charged before use.

Datamax-O’Neil batteries must be cycled several times to achieve maximum capacity.
To cycle a battery, fully charge it and then allow a full discharge through normal use.

1.2.1 Installing the Battery

Note: Refer to the illustration below to install the battery pack in the printer.

 Unlock the battery door by sliding the locking tab down.
 Open the battery door to an angle of approx. 90 degrees. Do not force open.
 Insert the battery as shown. (Non-contact side first, letting the contact end drop into place).
 Close and lock the battery door by sliding the locking tab up.

FIGURE 2: INSTALLING THE BATTERY CARTRIDGE

Note: Ensure that the battery side with 2 contact terminals is facing down to make contact with the
spring probes inside the battery compartment

3

1.2.2 Charging the Battery

 Plug the battery charger adapter output cable into the battery charger connector as

shown.

 Plug the battery charger adapter into

the appropriate AC line voltage soc ket.

 The Yellow/Amber charging LED will

illuminate indicating that the battery is
charging.

 The battery will be fast charged and

after about 180 minutes the LED will
turn off.

 To remove the battery cartridge, open

the battery door and tip the battery out
of the printer.

Note: To ensure a full charge do not operate the printer while charging.

Note: The wall mounted charger is Class II equipment ( ). Multiple plug configurations comply
with most international standards. The wall mounted charger is not supplied with plugs for use in
Korea.

FIGURE 3: CHARGING THE BATTERY

 The wall mounted charger has the following specifications:

Model APEX 2
Input Voltage/Current 100-240 VAC/0.55A
Input Frequency 50-60 Hz
Output Voltage/Current ( ) 10VDC/2.4A

Do not use a charger not approved by Datamax-O’Neil for use with the APEX 2 series.
Use of an unapproved charger could damage the battery pack or the printer and will
void the warranty.

The battery terminals are well recessed inside the printer. Do not allow them to contact
conductive material since this may create a short circuit, which could cause injury or
start a fire.

When using the wall mounted charger ensure the socket outlet is close to the printer
and easily accessible during the battery recharging process. Switch the socket off (if
supplied with a socket switch), pull out the charger from the socket, or disconnect the
plug from the printer in case of any problems.

4

1.3 Reading the LED Status

The illustration below points out the location of the LED indicators described in Table 1

FIGURE 4: LED INDICATOR LOCATIONS

Table 1, below, details the LED indicator status. Refer to Figure 1 to locate the <ON/OFF> and
<FEED> push button switches and the AC adapter socket

. Figure 4 provides the location of the

status LEDs on the front of the printer.

Table 1 - Reading the LED Status

LED Status Condition Function

LED # 1

Communication

LED # 2

Battery

GREEN

Flashing
Steady Communicating with host

Flashing Power is ON and the printer is in Bluetooth mode

BLUE

Steady Transmitting/receiving
Flashing Power is ON and the printer is in 802.11b/g mode

AMBER

Steady Transmitting/Receiving

RED Steady Low power indication

AMBER Steady

Power is ON and the printer is in RS232 or IRDA
mode

Battery being charged. The LED will turn off when the
battery is fully charged

LED # 3

Magnetic Card

Reader

Printer Error

&

GREEN

RED

Steady

Steady

Flashing Indicates the print head is hot and printing is paused

 Indicates that MCR is ready to accept data
 Indicates that SCR is ready to accept data

 Printer Error. The printer is out-of-paper or Paper

door is open.

 MCR/SCR faulty condition

Note: Refer to the troubleshooting guide to determine error or fault condition.

5

1.4 Attaching Belt Loop System

The belt loop system consists of two parts:

 A knob located on the back part of the printer just above the battery door
 A strap with a click-on connector

To attach the strap, insert the knob located at the bottom of the printer into the slot of the
connector. Pull down until a click is heard; the printer is now secure. Place the loop over your
belt and allow the printer to hang from the left or right hip.

 To release the printer, press inward on the two connector latches and pull the knob clear

of the slot.

Note: Do not force or pull the printer from the connector without pressing inward on the two latches

Knob Connection

FIGURE 5: KNOB CONNECTION AND QUICK CLIP

Release Latches

6

2 Loading Supplies

2.1 Adding Paper or Labels

The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply
Specifications” in Section 5.2 for the width, thickness requirements and approved vendors.
Follow these steps to load printer paper.

 Press the Paper Door Release button; the door will open slightly. Open the door the rest of

the way (as shown in Figure 6).

 Grip either side of the paper door and open – it will open 180 degrees.

Note: The Paper Door Release button must be depressed when opening/closing the paper door

 Place the paper roll into the paper supply compartment. Ensure that the paper supply

unwinds from the bottom (as indicated below) with the thermal side closest to the print
head.

 Unroll about 3 inches of paper from the roll and position it between the print head guides.

Note: The Paper Door Release
button must be depressed when
opening and closing the paper
door.

FIGURE 6: OPENING PAPER DOOR

Note: Pull Paper Roll
Leader out of printer. Note
direction of paper travel.

FIGURE 7: INSTALLING PAPER ROLL

Note: Pull the Paper Roll Leader Out of the Printer. Note the direction of paper travel

7

 While pressing the Paper Door Release button, close the paper door.
 Release the Paper Door Release button and press the printer door until fully closed
 Turn the printer ON by pr essing the Power button and test the paper advance function by

pressing the Paper Feed Button. Verify that the paper advances correctly.

Note: Paper Supply Roll
To prevent possible damage to the print mechanism, it is important to verify that the paper has not
been fastened to the inside core in any way. The paper should be wound on the core in such a way
that the end of the paper will unwind freely from the core. If fastened by tape or glue, the core will be
pulled into the mechanism causing jamming and possible gear damage. Proper paper roll supplies
are available from Datamax-O’Neil as P/N 757060.

2.2 Tearing Paper

The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as
indicated. Then tear down and across against the tear bar to tear the paper. See Figure 8 for
details.

Note: Pulling paper up and/or
sideways without using the
tear bar can cause a paper jam
due to paper misalignment in
print head mechanism.

FIGURE 8: TEARING PAPER

The tear bar may have sharp edges!

Note: Using the tear bar is the only way to tear the paper. Pulling up and pulling sideways without
using the tear bar can cause a paper jam due to paper misalignment in the print head mechanism.

8

3 Using the Printer

3.1 Initial Power-Up and Self-Test

Once the battery is charged and the paper is loaded an initial power-up
self-test can be performed.

 Press the <ON/OFF> switch once. This turns printer on. The Green

LED illuminates

 After approximately 20 seconds, if no instructions are sent to the

printer, the printer will automatically turn off to conserve battery
life.

 If the printer is set for Bluetooth communications (BT) mode the

printer will stay on all the time.

 Press the <ON/OFF> switch to turn the printer off. The green LED

turns off.

 To start the self-test, press and hold the <FEED> switch then press

the <ON/OFF> switch

 The printer will start printing the self-test messages. Release the

<FEED> and <ON/OFF> switches.

 Press the <ON/OFF> or <FEED> switch to stop or cancel the

self-test print.

 The first few lines of self-test show the printer firmware version,

the current printer settings (for example, BT or Serial mode)
and a list of any optional or special features installed.

FIGURE 9: SELF-TEST

9

3.2 Connecting the Printer

The APEX 2 printer supports Serial RS232 and Bluetooth ™ as default configuration. IrDA



or 802.11g communication is also available as an optional feature.

 Serial, IrDA and Bluetooth communication settings can be changed via a DIP switch

located on the control card.

 The DIP switch is located inside the battery compartment. The illustration below indicates

the location of this switch. Figure 10 shows the DIP switch selection.

 The functions assigned to these switches are shown Table 2.
 If the Serial interface is selected, the communication parameters, Baud Rate, Data Bit and

Parity, must be set.

Note: Optional serial cable is available for Serial RS232 communication (part # 5892RJD9-1).

 Printer drivers for Windows

O’Neil at www.datamax-oneil.com

 PrinterCE
 Printboy

StevensCreek

TM

print Control utility is available from Datamax-O’Neil for Windows CE devices.

TM

Print Utility from Bachmann SoftwareTM or PalmPrint UtilityTM, from

TM

, are recommended for Palm Pilot devices.

TM

95/98/NT/2000/XP and Vista are available from Datamax-

3.2.1 Location of Dip Switches

 The DIP switches are located inside the battery compartment. Figure 10 shows the DIP

switch location.

 The functions assigned to these switches are shown in Table 2.
 If the Serial interface is selected, the communication parameters, Baud Rate, Data Bit and

Parity, must be set.

3.2.2 Setting Dip Switches

FIGURE 10: DIP SWITCH SETTINGS (SHOWING SETTING FOR BT)

Note: Use caution when changing dip switch settings. Carefully use a pointer on the dip switch to
toggle its position. DO NOT use a screw driver and do not apply excessive force.

10

3.2.3 Dip Switch Functions

Table 2 shows the available dip switch settings.

Table 2 – DIP Switch Setting

Dip

Switch

1 & 2

3 & 4 & 5

6

7

8

Function

Communication Interface

RS232

IrDA

Bluetooth

802.11g

Baud Rate

115200

57600
38400
19200
14400

9600
2400
1200

Parity Bit

Parity Enabled

Parity Disabled

Odd/Even

Even Parity Checker

Odd Parity Checker

Auto Power Save

Power Save Disabled

Power Save Enabled

Switch #

SW 1 SW 2

OFF OFF Baud rate set by Dip switches 3,4 and 5

ON OFF

OFF ON
OFF ON

SW 3 SW 4 SW 5

OFF OFF OFF

ON OFF OFF

OFF ON OFF

ON ON OFF

OFF OFF ON

ON OFF ON Use for fixed IrDA

OFF ON ON

ON ON ON

SW 6

ON Does not apply for IrDA

OFF Does not apply for IrDA

SW 7

ON Does not apply for IrDA

OFF Does not apply for IrDA

SW 8

OFF Manual On/Off

ON Auto Power Down

Note: In order for changes to the dip switch configuration to take effect, the printer power must be
reset. This action occurs automatically when the battery is removed to gain access to the dip
switches. Please refer to the Developer’s Manual for more information

Switch # Switch

#

Notes

Baud Rate can be negotiated up to the

value specified through Dip switches 3,4

and 5

11

3.3 Serial Communication

The RS232C Interface signals for the APEX 2 Series printers are terminated on a 6 PIN RJ



type data connector located on the side of the printer.

 Six connections are provided from the Serial Interface to the host computer. Table 3,

below, lists the Serial Interface signals and pin outs on the RJ connector. The connector
pin locations are shown in Figure 11.

 A minimum of two pin connections are required for operation, RXD – pin 3 and Common –

pin 1.

FIGURE 11: RJ DATA CONNECTOR

Table 3 – APEX 2 Serial RS232C Interface signals

 Dip Switch #1 and #2 must be in the <OFF> position to activate the serial communication

interface

Note: The communication parameters: Baud rate, Data Bit and Parity settings must match those of
the host device. Dip switch #1 must be in the OFF position.

12

3.4 Infrared Communications (IrDA)

Dip Switch #1 must be in the <ON> position and Dip Switch #2 must be in the <OFF>



position.

 The printer can be powered ON by pressing the power <ON/OFF> switch.
 If no IrDA connection is made, the printer will automatically power down to a lower power

level to conserve battery life. It will remain in a “sleep” mode until an IrDA connection is
made, at which time the printer will “wake” and print the requested data.

 Pressing the power switch again will turn the printer <OFF>.

3.5 Bluetooth and 802.11g Communications

Bluetooth and 802.11g operation:



o Dip Switch #1 must be in the <OFF> position.
o Dip Switch #2 must be in the <ON> position.

Note: Adjust baud rate settings to match those of the BT or 802.11b module in your computing
device.

 The printer can be powered ON by pressing the power <ON/OFF> switch.
 Pressing the power <ON/OFF> switch again will turn the printer <OFF>.

Note: It is necessary for the mobile computing device you are using to discover the printer. Refer to
the instructions provided by the systems integrator.

Note: Systems Integrators: Refer to the Bluetooth manual provided with your mobile computer and
the Bluetooth section of the Developer’s Manual available for this printer.

3.6 Magnetic Strip Reader

The Magnetic Card Reader is a factory-installed option. This option requires special



application software to read and process cards with a magnetic strip, such as credit cards
or driver’s licenses

Note: Refer to Figure 1 for location of optional magnetic strip reader.

 Quickly swipe the card through the reader either left to right or right to left. The magnetic

strip must be facing the paper supply door as indicated below while it is passed through
the reader.

 Refer to Table 4 for the description of the Magnetic Card LED Status.

13

Table 4 - Magnetic Card LED Indicator

LED indicator State Status

Green

Red ON Error reading card’s data.

ON

OFF

Ready/waiting for card to be swiped.

Good swipe - Card data read OR

Card not ready to be swiped.

3.7 Programming Information

For programming information, please refer to the Developer’s Manual.

Note: System Developers: Please refer to the APEX 2 developer’s manual for further details. Other
features may be available as described in the programmer’s manual

14

4 Printer Maintenance

4.1 Print Head Cleaning Instructions

The print head and platen roller may need cleaning after printing a number of rolls of paper,
when new supplies are loaded, or when voids in the printout are apparent.

Do not use sharp objects to clean the print head. This may damage the printer and
require service or repair

 Open the paper door by pressing the Paper Door Release Button as shown in Figure 6. The

paper supply door will pop up.

 Remove the paper roll.
 Moisten a cotton swab with isopropyl alcohol and clean the print head.
 Clean the platen roller with a dry cloth or small brush.

Note: Another cotton swab moistened with isopropyl alcohol may be used to clean the platen. Turn
the platen roller with your finger and run the cotton swab or dry cloth across it. Ensure that the platen
roller is clean all the way around.

 Moisten another cotton swab with isopropyl alcohol. Rub the swab across the black mark

sensor to remove build-up

 Moisten another cotton swab and rub the swab across the tear bar to remove build-up

Note: Dust build-up may occur depending on the environment and the quality of the paper supply
used. If this occurs, use a can of compressed air to blow dust and paper debris out of the printer.

4.2 Charging the Printer Battery

The printer battery is charged using the wall mount adapter provided. Follow these steps to
charge the battery pack.

 Plug the battery charger adapter output cable into the battery charger connector as shown

in Figure 3

.

 Plug the battery charger adapter into the appropriate AC line voltage socket.
 The Yellow/Amber charging LED will illuminate indicating that the battery is charging.
 The battery will be fast charged and, after approximately 180 minutes, the LED will turn

off.

 To remove the battery cartridge, open the battery door and tip the battery out of the

printer.

4.2.1 Important Notes on Charging Batteries

 The model APEX 2 printers require an adapter output of 10VDC/1.32A.
 The battery fast-charge is initiated each time the power adapter is connected to the

printer.

15

 The fast-charge controller checks the battery’s voltage and temperature before the start

of the fast recharge process. If the battery voltage or the temperature exceeds the fast­charge limits, the charger defaults to trickle charge at C/10 or 70mA rate.

 Optional external battery chargers are available for Datamax-O’Neil batteries. Refer to

Section 4.7

4.2.2 Important Notes on Replacing Batteries

 Check for the correct Datamax-O’Neil battery part number and use only that part for the

new battery.

“Printer Supplies” for detailed information.

Risk of explosion if battery is replaced by an incorrect type.

Follow instructions in Section 4.5 to dispose of used batteries.

4.3 Verifying Battery Charge State

It is strongly recommended that the printer be tested before it is returned to Datamax-O’Neil.
Follow these steps to identify and correct any battery power problem. These steps will help
determine if the fault is with the printer or with some other part of the system.

To test the AC adapter:

 Use a multimeter and measure the output voltage. The output should be 10VDC.
 Press the <ON/OFF> switch and wait until all LEDs are off.

 Insert the AC adapter plug into the printer. If the amber LED switches on, the battery is

not fully charged, however the charge circuit is functioning correctly.

 The AC power portion of the circuit appears OK.

To test the DC power:

 Disconnect the AC Adapter after the battery has been allowed to charge for approx. 5

minutes.

 Press and hold the <FEED> switch, press and release the <ON/OFF> switch and then

release the <FEED> switch. The printer will print a “self test” receipt.

 If the self test receipt is printed, the DC power is OK.

To test if the battery is accepting charge:

 Press the <ON/OFF> switch and wait until all LED’s are off.
 Plug the AC power adapter into the printer. Press <ON>; the green LED will illuminate and

switch off after approx. 20 seconds.

16

 As long as the amber LED is ON, the battery is accepting a charge and the charging circuit

is OK. At the end of a 180 minute charge cycle the LED will switch off.

4.4 Battery and Safety Information

The printer is powered by a 7.4V Li-Ion battery cartridge.

 Charging time for the printer is approximately 3.0 hours.
 Remove the battery from the printer before storing the printer for long periods of time.
 The battery storage temperature is 40°F to 104°F (4°C to 40°C). Do not store a fully

charged battery at temperatures greater than 104°F (40°C) for long periods of time – the
battery may permanently lose charge capacity.

 The recommended temperature for charging is 68°F (20°C) to 77°F (25°C).
 Be sure to use a fully charged battery before long or battery intensive printing sessions.

Certain operations (for example, printing receipts with many bar codes and graphics)
drain the battery more quickly than others.

 Dispose of battery according to local regulations. Do not throw in trash.

Do not disassemble, short circuit, heat above 80°C, or incinerate. The battery may
explode.

4.5 Recycling Batteries

The Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization created to
promote recycling of rechargeable batteries. For more information on recycling batteries in your
area, visit www.rbrc.org.

17

4.6 Troubleshooting

Problem Action

Does not feed paper
or has a paper jam

Does not print • Check or replace the printer’s battery

Light printing • Check or recharge the battery

Voids in printing • Clean the print head following the cleaning instruction listed in Section 4.1
Red (Error) LED on • Check that the paper roll is not depleted and that the paper door is closed

If the problem is not identified by following the above trouble shooting guide, contact Datamax­O’Neil Technical Support. Support numbers and Email addresses are listed in Section 6
manual.

Other than routine cleaning and other maintenance described in Section 4, the printer
is not intended to be serviced by the user. It must be returned to an Authorized Service
Center. Under no circumstances should the user attempt to disassemble the printer.

• Remove any jammed supply

• Reload paper supply

• Make sure the paper supply is loaded correctly, not backwards

• Verify communication between the host device and the printer by disconnecting
the communication cable and performing a printer self test

• Adjust the print contrast through the print application

• Error reading MCR

• After extended printing, print head may be hot; printer will pause before
resuming printing

of this

18

T

T

4.7 Printer Supplies

Part Number Description

78728S1-3 APEX 2, Standard with Class 2 BT
78728S1R-3 APEX 2, Standard with Class 2 BT and MCR
78728S1-2 Apex 2 with 802.11b/g
78728S1R-2 Apex 2 with 802.11b/g and MCR
151133 Optional 12V/24V In-Vehicle Adapter (Battery

in printer)

157261 Multi-Plug Battery Charger Adapter

(US, UK, Euro & Australian Plug)

5892RJD9-1 Serial Data Cable – RJ to DB9 PC compatible

(Straight Plug)

756983 IP54 Certified Environmental Case
756998-2 Spare Belt Loop System

757060 2500THS Thermal Paper Pack

(2.25”/57 mm, 5 rolls per pack)

757060-CASE Spare Paper (Case of 200 Rolls)
757150 Thermal Print Head Cleaning Pen

757160 Magnetic Card Reader Cleaning Cards

(5 per order)
757351 Optional Shoulder Strap with Quick Clip
767400-1 Battery Charger (2 Bay) Li-Ion, 120VAC
767400-2 Battery Charger (2 Bay) Li-Ion, 220VAC
767400-4 Battery Charger (2 Bay) Li-Ion, 240VAC
7A1000014 2500THS Li-Ion Battery Cartridge:

7.4VDC– 2200mA

Available from Datamax-O’Neil at

www.datamax-oneil.com

Download:

http://www.fieldsoftware.com/PrinterCE.htm

Download

http://www.stevenscreek.com/pilot/dodownload.html
http://www.bachmannsoftware.com/downloads.html

Windows

M

95/98/NT/2000/XP and Vista

Drivers

Windows

Palm Pilot print Utility

PrintBoy

M

CE print Utility

TM

for Palm O/S

19

20

5 Specifications

5.1 Printer Specifications

Height: 2.7 inches (68mm)
Width: 4.2inches (107mm)
Length: 5.4 inches (138mm)
Weight: w/battery & supply 1 lb (465g)
Shipping weight: 2.8 lbs. (1.31 kg)
Power: 7.4 V Li-Ion battery
Operating Temp. Limits: 14F to 122F (-10 to 50C)
Storage Temp. Limits: -4F to 140F (-20C to 60C)
Operating Humidity Limits: 20% to 85% non-condensing
Storage Humidity Limits: 5% to 95% non-condensing
Print head: 2.25” wide (57mm); 203 dpi (8 dots per mm)
Printing Method: Direct Thermal
Print Speed: Up to 2.0 inches per second
Supported Fonts:
(Bitmap)

Supported Bar Codes: Codabar, Code 39, UCC/EAN – 128, UPC/EAN/JAN,

Memory: 1MB RAM, 4MB Program Flash
Charging Time: Approximately 180 minutes
Communications: RS-232 port, IrDA, BT, 802.11g
Print Ratio: 25% black maximum/sq. in.

Standard (normal and bold)
Large (normal)
Reduced (normal and bold)
Large rotated.

Interleaved 2 of 5, Code 128
2D: PDF417

5.2 Supply Specifications

Supplies: Thermal direct receipt paper
Supply Thickness: 2.2 to 3.5 mils (receipt paper)
Supply Width: 2.25 inches (57mm)
Supply Length: 1 roll of receipt paper is approx. 600 inches (15,240 mm)
Supply Sensing: Black mark (on face of supply)
Paper roll diameter: Outside: 1.5 inches (37.5 mm)

Inside: 0.4 inches (10 mm)
Maximum Print Area: 1.89 inches (48 mm) X 5.3 inches (203mm)
Approved Vendors: Kansaki: P300, P310, P350, P354, P390, P394, P530UV,

TO281CA, OP200, TO381N

Jujo: TF-50KS-E2C

Honshu: FH65BV-3

21

5.3 Regulatory Notes

5.3.1 FCC Part 15 Class B

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable pro tection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

For Bluetooth equipped printers, please note:

 The printer contains an OEM Serial Port Adapter from connectBlue with FCC ID:

PVH070101. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

5.3.2 Warranty

This printer is warranted by Datamax-O’Neil to be free of defects in pa rts and workmanship for a
period of one year from date of shipment. This warranty does not apply to defects resulting fro m
action of the user such as misuse, improper wir ing, operation outside of specification, improper
maintenance or repair, or unauthorized modification. Datamax-O’Neil specifically disclaims any
implied warranties of merchantability or fitness for a specific purpose and will not be liable for
any direct, indirect, special, incidental or consequenti al damages. Datamax-O’Neil’s total liability
is limited to the repair or replacement of the product. The warranty set forth above is inclusive
and no other warranty, whether written or oral is expressed or implied.

5.3.3 Warranty and/or Repair Service

A Return Authorization number must be issued before a unit is returned to Datamax-O’Neil for
repair. Once a unit has been properly returned to Datamax-O’Neil (Note: The customer is
responsible for ensuring proper packing to prevent damage in transit as well as the shipping
costs back to Datamax-O’Neil), it will be repaired (estimates are provided first if the repair cost
is estimated above $100.00) and returned via UPS ground. The customer may elect a faster
mode of transport at their cost.

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6 Customer Support

Datamax-O'Neil Americas
Orlando, FL USA
Monday - Friday
8:00am - 6:00pm EST
Tel: [phone]
Fax: [phone]

[e-mail]

Datamax-O’Neil EMEA
Valence France
Monday - Friday
0830 - 1700 GMT
Tel: + 33 (0) 4 75 75 63 00
Fax: [phone]

[e-mail]

Datamax-O'Neil Asia-Pacific
Singapore
Monday - Friday
0830 - 1730
Tel: [phone]
Fax: [phone]

[e-mail]

COPYRIGHT © 2010, DATAMAX-O’NEIL

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