Datalogic Scanning QD 2300 User Manual
QuickScan®L
QD 2300 Bar Code Scanner
Product Reference Guide
Datalogic Scanning, Inc.
959 Terry Street
Eugene, Oregon 97402
Telephone: (541) 683-5700
Fax: (541) 345-7140
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described
therein may be reproduced or transmitted in any form or by any means without prior written permission of Datalogic
Scanning, Inc. or its subsidiaries or affiliates ("Datalogic" or “Datalogic Scanning”). Owners of Datalogic products are
hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's
own internal business purposes. Purchaser shall not remove or alter any proprietary notices, including copyright
notices, contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic representative. Electronic versions may either be downloadable from the Datalogic website (www.scanning.datalogic.com)
or provided on appropriate media. If you visit our website and would like to make comments or suggestions about this
or other Datalogic publications, please let us know via the "Contact Datalogic" page.
Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate, however, Datalogic reserves the right to change any specification at any time without prior notice.
Datalogic is a registered trademark of Datalogic S.p.A. in many countries and the Datalogic logo is a trademark of Datalogic S.p.A. All other brand and product names referred to herein may be trademarks of their respective owners.
Table of Contents
Chapter 1. Introduction.............................................................................................................. 1
About this Guide .................................................................................................................... 1
Manual Overview ................................................................................................................... 1
Manual Conventions ............................................................................................................... 2
References ............................................................................................................................ 3
Technical Support .................................................................................................................. 3
Datalogic Website Support ................................................................................................. 3
Reseller Technical Support ................................................................................................. 3
Telephone Technical Support .............................................................................................. 3
Chapter 2. Getting Started ......................................................................................................... 5
About the Scanner ................................................................................................................. 5
Unpacking ............................................................................................................................. 5
Setting Up the Scanner ........................................................................................................... 6
Installing the Interface Cable ............................................................................................. 6
Removing the Interface Cable ............................................................................................ 7
Connecting Power (if required) ........................................................................................... 7
Configuring the Scanner .................................................................................................... 7
Chapter 3. Operation.................................................................................................................. 9
Nomenclature ........................................................................................................................ 9
LED and Beeper Indications ....................................................................................................10
Scan Mode ...........................................................................................................................11
Scanning .............................................................................................................................12
Aiming .................................................................................................................................12
Depth of Field .......................................................................................................................14
Maintenance .........................................................................................................................14
Chapter 4. Problem Isolation ................................................................................................... 15
Problem Isolation ..................................................................................................................15
Chapter 5. General Features..................................................................................................... 19
User Preferences ...................................................................................................................19
Scanning Sequence Examples .................................................................................................19
Errors While Scanning ...........................................................................................................19
User General Feature Defaults ................................................................................................20
Default Parameters ...............................................................................................................21
Restore Defaults ..............................................................................................................21
Beeper Tone .........................................................................................................................22
Beeper Volume .....................................................................................................................22
Power Mode .........................................................................................................................23
Scan Mode ...........................................................................................................................23
Stand Mode Timeout Period ..............................................................................................24
Scan Line Width ....................................................................................................................25
Laser On Time ......................................................................................................................25
Beep After Good Read ...........................................................................................................26
Transmit Label ID .................................................................................................................26
Prefix/Suffix Values ...............................................................................................................27
Global Prefix/Suffix ...............................................................................................................28
FN1 Substitution Values .........................................................................................................30
Transmit “No Read” Message ..................................................................................................30
Product Reference Guide
i
Chapter 6. RS-232 ................................................................................................................... 31
Introduction ......................................................................................................................... 31
Connecting an RS-232 Interface ............................................................................................. 32
RS-232 Parameter Defaults .................................................................................................... 33
RS-232 Host Parameters ....................................................................................................... 33
RS-232 Host Types ......................................................................................................... 36
Baud Rate ......................................................................................................................37
Parity ............................................................................................................................ 38
Stop Bit Select ................................................................................................................39
Data Bits (ASCII Format) ................................................................................................. 39
Check Receive Errors ....................................................................................................... 40
Hardware Handshaking .................................................................................................... 41
Software Handshaking ..................................................................................................... 43
Host Serial Response Time-out ......................................................................................... 45
RTS Line State ................................................................................................................ 46
Beep on <BEL> .............................................................................................................. 46
Intercharacter Delay ........................................................................................................ 47
Nixdorf Beep/LED Options ................................................................................................ 48
Ignore Unknown Characters ............................................................................................. 48
ASCII Character Set for RS-232 .............................................................................................. 49
Chapter 7. Keyboard Wedge Interface ..................................................................................... 55
Connecting a Keyboard Wedge Interface .................................................................................. 55
Keyboard Wedge Parameter Defaults ...................................................................................... 56
Keyboard Wedge Host Parameters .......................................................................................... 57
Keyboard Wedge Host Types ............................................................................................ 57
Keyboard Wedge Country Types (Country Codes) ................................................................ 58
Ignore Unknown Characters ............................................................................................. 59
Keystroke Delay ............................................................................................................. 60
Intra-Keystroke Delay ..................................................................................................... 60
Alternate Numeric Keypad Emulation ................................................................................. 61
Caps Lock On ................................................................................................................. 61
Caps Lock Override ......................................................................................................... 62
Convert Wedge Data ....................................................................................................... 62
Function Key Mapping ...................................................................................................... 63
FN1 Substitution ............................................................................................................. 63
Send Make and Break ...................................................................................................... 63
Keyboard Maps ............................................................................................................... 64
ASCII Character Set for Keyboard Wedge ................................................................................ 64
Chapter 8. USB Interface ......................................................................................................... 75
Connecting a USB Interface ................................................................................................... 75
USB Parameter Defaults ........................................................................................................ 76
USB Host Parameters ............................................................................................................77
USB Device Type ............................................................................................................ 77
USB Country Keyboard Types (Country Codes) ................................................................... 78
USB Keystroke Delay ....................................................................................................... 80
USB CAPS Lock Override .................................................................................................. 80
USB Ignore Unknown Characters ....................................................................................... 81
Emulate Keypad .............................................................................................................. 81
USB Keyboard FN 1 Substitution ....................................................................................... 82
Function Key Mapping ...................................................................................................... 82
Simulated Caps Lock ....................................................................................................... 83
Convert Case .................................................................................................................. 83
ASCII Character Set for USB .................................................................................................. 84
Chapter 9. Symbologies ........................................................................................................... 95
Introduction ......................................................................................................................... 95
Scanning Sequence Examples ................................................................................................ 95
ii QuickScan® L
Errors While Scanning ...........................................................................................................95
Symbology Parameter Defaults ...............................................................................................96
UPC/EAN ..............................................................................................................................99
Enable/Disable UPC-A/UPC-E ............................................................................................99
Enable/Disable UPC-E1 ...................................................................................................100
Enable/Disable EAN-13/EAN-8 ......................................................................................... 101
Enable/Disable Bookland EAN .......................................................................................... 101
Decode UPC/EAN/JAN Supplementals ............................................................................... 102
UPC/EAN/JAN Supplemental Redundancy .......................................................................... 104
Transmit UPC-A Check Digit ............................................................................................ 104
Transmit UPC-E Check Digit ............................................................................................ 105
Transmit UPC-E1 Check Digit ..........................................................................................105
UPC-A Preamble ............................................................................................................ 106
UPC-E Preamble ............................................................................................................ 107
UPC-E1 Preamble ..........................................................................................................108
Convert UPC-E to UPC-A .................................................................................................109
Convert UPC-E1 to UPC-A ...............................................................................................109
EAN-8/JAN-8 Extend ...................................................................................................... 110
UCC Coupon Extended Code ............................................................................................ 110
Code 128 ........................................................................................................................... 111
Enable/Disable Code 128 ................................................................................................ 111
Enable/Disable UCC/EAN-128 .......................................................................................... 111
Enable/Disable ISBT 128 ................................................................................................ 112
Code 39 ............................................................................................................................. 112
Enable/Disable Code 39 .................................................................................................. 112
Enable/Disable Trioptic Code 39 ......................................................................................113
Convert Code 39 to Code 32 ...........................................................................................113
Code 32 Prefix ..............................................................................................................114
Set Lengths for Code 39 ................................................................................................. 114
Code 39 Check Digit Verification ...................................................................................... 116
Transmit Code 39 Check Digit .........................................................................................116
Code 39 Full ASCII Conversion ........................................................................................ 117
Code 39 Buffering (Scan & Store) .................................................................................... 118
Code 93 ............................................................................................................................. 120
Enable/Disable Code 93 .................................................................................................. 120
Set Lengths for Code 93 ................................................................................................. 121
Code 11 ............................................................................................................................. 122
Set Lengths for Code 11 ................................................................................................. 123
Code 11 Check Digit Verification ...................................................................................... 125
Transmit Code 11 Check Digits ........................................................................................ 126
Interleaved 2 of 5 (ITF) .......................................................................................................126
Enable/Disable Interleaved 2 of 5 .................................................................................... 126
Set Lengths for Interleaved 2 of 5 ....................................................................................127
I 2 of 5 Check Digit Verification ....................................................................................... 129
Transmit I 2 of 5 Check Digit ..........................................................................................129
Convert I 2 of 5 to EAN-13 .............................................................................................130
Discrete 2 of 5 (DTF) ........................................................................................................... 130
Enable/Disable Discrete 2 of 5 .........................................................................................130
Set Lengths for Discrete 2 of 5 ........................................................................................131
Chinese 2 of 5 ....................................................................................................................132
Enable/Disable Chinese 2 of 5 ......................................................................................... 132
Codabar (NW - 7) ..............................................................................................................
Enable/Disable Codabar .................................................................................................. 133
Set Lengths for Codabar ................................................................................................. 133
CLSI Editing ..................................................................................................................135
NOTIS Editing ............................................................................................................... 136
MSI ...................................................................................................................................136
Enable/Disable MSI ........................................................................................................ 136
Set Lengths for MSI .......................................................................................................137
MSI Check Digits ........................................................................................................... 138
.133
Product Reference Guide
iii
Transmit MSI Check Digit(s) ........................................................................................... 139
MSI Check Digit Algorithm .............................................................................................. 139
GS1 DataBar (RSS) ............................................................................................................ 140
Convert DataBar to UPC/EAN .......................................................................................... 141
Symbology - Specific Security Levels ..................................................................................... 142
Redundancy Level ......................................................................................................... 142
Security Level ............................................................................................................... 144
Symbology - Intercharacter Gap ........................................................................................... 146
Appendix A. Technical Specifications ..................................................................................... 147
Standard Cable Pinouts ....................................................................................................... 149
Appendix B. Standard Defaults .............................................................................................. 151
Appendix C. Programming Reference..................................................................................... 157
Datalogic Label ID Identifiers ............................................................................................... 157
AIM Label ID Identifiers .......................................................................................................157
Appendix D. Sample Bar Codes .............................................................................................. 161
UPC/EAN ........................................................................................................................... 161
UPC-A, 100% ............................................................................................................... 161
EAN-13, 100% ............................................................................................................. 161
Code 128 .......................................................................................................................... 161
Code 39 ............................................................................................................................ 162
Code 93 ............................................................................................................................ 162
Code 11 ............................................................................................................................ 162
Interleaved 2 of 5 ............................................................................................................... 162
Discrete 2 of 5 (DTF) ..........................................................................................................163
Chinese 2 of 5 .................................................................................................................... 163
Codabar ............................................................................................................................ 163
MSI .................................................................................................................................. 163
DataBar (RSS) ................................................................................................................... 164
DataBar Omnidirectional ................................................................................................ 164
Appendix E. Keypad ............................................................................................................... 165
Cancel .............................................................................................................................. 166
Appendix F. ASCII Character Sets.......................................................................................... 167
Appendix G. RS-232 Host Commands..................................................................................... 179
Index ..................................................................................................................... 181
iv QuickScan® L
About this Guide
This manual presents advanced user information which includes connection, programming, maintenance, technical specifications, and other useful references. For additional
user information, see the Quick Reference Guide (QRG). Copies of other publications
for this product are downloadable free of charge from the website listed on the back cover
of this manual.
On leaving the factory, units are generally programmed for the most common terminal
and communications settings. If you need to change these settings, custom programming can be accomplished by scanning the bar codes in this guide.
Manual Overview
Chapter 1, Introduction provides a product overview, unpacking instructions, and cable
connection information.
Chapter 2, Getting Started presents information about unpacking and setting up the
scanner.
Chapter 3, Operation describes parts of the scanner, beeper and LED definitions, and
how to use the scanner in Trigger Single and Stand modes.
Chapter 4, Problem Isolation outlines troubleshooting procedures addressing various
problems.
Chapter 5, General Features includes programming bar codes for selecting common
features for the scanner and general use bar codes to customize how the data is transmitted to the host device.
Chapter 6, RS-232 supplies information about setting up the scanner for RS-232 oper-
ation.
Chapter 7, Keyboard Wedge Interface discusses how to set up the scanner for Keyboard
Wedge operation.
Chapter 8, USB Interface explains how to set up the scanner for USB operation.
Chapter 9, Symbologies defines options for all symbologies and provides the program-
ming bar codes necessary for configuring these features.
Appendix A, Technical Specifications lists physical and performance characteristics, as
well as environmental and regulatory specifications. It also provides standard cable pinouts.
Appendix B, Standard Defaults references common factory default settings for scanner
features and options.
Chapter 1
Introduction
Product Reference Guide 1
Introduction
Appendix C, Programming Reference is a listing of AIM code identifiers, ASCII char-
acter conversions and keyboard maps.
Appendix D, Sample Bar Codes offers sample bar codes of several common symbolo-
gies.
Appendix E, Keypad includes numeric bar codes to be scanned for certain parameter set-
tings.
Appendix F, ASCII Character Sets provides ASCII character value tables.
Appendix G, RS-232 Host Commands lists host commands the scanner will respond to
when in RS-232 interface mode.
Manual Conventions
The following conventions are used in this document:
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names.
Bold text is used to highlight the following:
• Key names on a keypad.
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered
lists.
Throughout the programming bar code menus, asterisks (*) are used to denote default
parameter settings.
* Indicates
*Baud Rate 9600
Feature/Option
2 QuickScan® L
The symbols listed below are used in this manual to notify the reader of key issues or
procedures that must be observed when using the scanner:
References
Current versions of the Product Reference Guide (PRG), Quick Reference Guide
(QRG), and any other manuals and instruction sheets for this product can be downloaded from the website listed on the back cover of this manual. Alternatively, printed copies
or product support CDs can be purchased through your Datalogic reseller.
References
Notes contain information necessary for properly diagnosing, repairing and operating the scanner.
NOTE
The CAUTION symbol advises you of actions that could damage
equipment or property.
CAUTION
Technical Support
Datalogic Website Support
The Datalogic website (www.scanning.datalogic.com) is the complete source for technical
support and information for Datalogic products. The site offers product support, product registration, warranty information, product manuals, product tech notes, software
updates, demos, and instructions for returning products for repair.
Reseller Technical Support
An excellent source for technical assistance and information is an authorized Datalogic
reseller. A reseller is acquainted with specific types of businesses, application software,
and computer systems and can provide individualized assistance.
Telephone Technical Support
If you do not have internet or email access, you may contact Datalogic technical support
at (541) 349-8283 or check the back cover of your manual for more contact information.
Product Reference Guide 3
Introduction
NOTES
4 QuickScan® L
About the Scanner
The scanner combines excellent scanning performance and advanced ergonomics to provide the
best value in a lightweight laser scanner. Whether used in Trigger Single or Stand mode, the
scanner ensures comfort and ease of use for extended periods of time.
NOTE
This scanner supports the following interfaces:
• Keyboard Wedge connection to a host. The host interprets scanned data as keystrokes.
This interface supports the following international keyboards (for Windows® environment): North America, German, French, French Canadian, Spanish, Italian, Swedish, UK
English, Portuguese-Brazilian, and Japanese.
Chapter 2
Getting Started
This scanner does not support PDF417 bar codes and its variants.
Unpacking
Verify that the scanner and any accessories are what were ordered and that they are undamaged.
If any damage occurred in transit, contact Technical Support on page 3.
KEEP THE PACKAGING. Should the unit ever require service, it should be returned in its
original shipping container.
• Standard RS-232 connection to a host. Scan bar code menus to set up proper communication of the scanner with the host.
The scanner uses TTL RS-232 signal levels, which will interface with most
system architectures.
NOTE
• USB connection to a host. The scanner autodetects a USB host and defaults to the HID
keyboard interface type. Select other USB interface types by scanning programming bar
code menus.This interface supports the following international keyboards (for Windows® environment): North America, German, French, French Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
Product Reference Guide 5
Getting Started
Setting Up the Scanner
Installing the Interface Cable
To connect the interface cable:
1. Insert the interface cable’s modular connector clip into the cable interface port on the bot-
tom of the scanner handle. (See Figure 1).
2. Gently tug the cable to ensure the connector is properly secured.
3. Connect the other end of the interface cable to the host. (See the specific host chapter for
information on host connections.)
Figure 1. Connecting the Interface Cable
Cable
To Host
NOTE
Bottom of Scanner
Cable Strain Relief
Interface Cable Port
Cable Clip (Latch)
Specific cables are required for connection to different hosts. The
connectors illustrated in each host chapter are examples only. Actual
connectors may vary from those illustrated, but the steps to connect
the scanner remain the same.
6 QuickScan® L
Removing the Interface Cable
To remove the Interface Cable:
1. Unlatch the installed cable modular connector by depressing the connector clip with the
end of a paper clip as shown in Figure 2.
Figure 2. Releasing the Cable Latch
Insert a paperclip
into this hole to
release the
cable latch
Setting Up the Scanner
Strain Relief
2. Carefully slide out the cable.
3. Follow the steps in the previous section, Installing the Interface Cable, to connect a
new cable.
Connecting Power (if required)
If the host does not provide power to the scanner, an external power connection to the scanner is
required. To connect power:
1. Connect the interface cable to the bottom of the scanner, as previously described in the
section, Installing the Interface Cable.
2. Connect the other end of the interface cable to the host (refer to the host manual to locate
the correct port).
3. Plug the power supply into the power jack on the interface cable. Plug the other end of the
power supply into an AC outlet.
Configuring the Scanner
To configure the scanner, use the bar codes included in this manual.
Cable
See Chapter 5, General Features and Chapter 9, Symbologies for information about
programming the scanner using bar code menus. Also see each host-specific chapter to set up a
connection to a specific host type.
Product Reference Guide 7
Getting Started
NOTES
8 QuickScan® L
This chapter provides beeper and LED definitions, techniques involved in scanning bar codes,
general instructions and tips about scanning, and decode zone diagrams.
Nomenclature
Nomenclature for physical features on the scanner is shown in Figure 3.
Figure 3. Nomenclature
Chapter 3
Operation
LED
Trigger
Scan
Window
Product Reference Guide 9
Operation
LED and Beeper Indications
The scanner’s beeper sounds and its two-color LED illuminates to indicate various functions or
errors on the scanner. The tables below list these indications. One exception to the behaviors
listed in the tables is that the scanner’s functions are programmable, and may or may not be
turned on. For example, certain indications, such as the power-up beep can be disabled using
programming bar code labels.
Table 1. Beeper Functions
Beeper Sequence Indication
Standard Use
Low/medium/high beeps Power up.
Short high beeps A bar code label was decoded (if decode beeper is enabled).
A transmission error was detected in a scanned bar code. The data is
4 long low beeps
ignored. This occurs if a unit is not properly configured. Check option
setting.
5 low beeps Conversion or format error.
Low/high/low beeps
High/high/high/low beeps RS-232 receive error.
Parameter Menu Scanning
Short high beeps Correct entry scanned or correct menu sequence performed.
Low/high beeps
High/low beeps Keyboard parameter selected. Enter value using bar code keypad.
High/low/high/low beeps Successful program exit with change in the parameter setting.
Low/high/low/high beeps
Code 39 Buffering
High/low beeps New Code 39 data was entered into the buffer.
3 Beeps - long high beeps Code 39 buffer is full.
Low/high/low beeps
Advanced Data Formatting (ADF) transmit error. (For information about
ADF programming, refer to
Input error, incorrect bar code or “Cancel” scanned, wrong entry, incorrect bar code programming sequence; remain in Programming Mode.
Out of host parameter storage space. Scan
page 21
The Code 39 buffer was erased or there was an attempt to clear or
transmit an empty buffer.
.
Technical Support.)
Default Parameters on
Low/high beeps A successful transmission of buffered data.
Host Specific
USB Only
10 QuickScan® L
Table 1. Beeper Functions
Beeper Sequence Indication
Scan Mode
4 short high beeps
Scanner gives a power-up beep after scanning a USB
Device Type.
This power-up beep occurs more than once.
RS-232 Only
1 short high beep A <BEL> character is received and Beep on <BEL> is enabled.
Table 2. LED Indications
LED Sequence Indication
Off
Green A bar code was successfully decoded.
Red A data transmission error or scanner malfunction occurred.
Scanner has not completed initialization. Wait several seconds and scan
again.
Communication with the bus must be established before the scanner
can operate at the highest power level.
The USB bus may put the scanner in a state where power to the scanner
is cycled on and off more than once. This is normal and usually happens
when the host cold boots.
No power is applied to the scanner, or the scanner is on and ready to
scan.
Scan Mode
The scanner can be configured to be active in one of two Scan Modes:
Trigger Single Mode —
Stand Mode —
To toggle between these modes, see Scan Mode on page 23.
the trigger button must be pressed to scan a bar code.
the scanner continuously reads regardless of whether the trigger is pressed
When the scanner is not used for an extended period of time in Stand
Mode, it enters Sleep Mode. To wake the scanner, press the trigger
button.
NOTE
Product Reference Guide 11
Operation
Scanning
To scan a bar code:
1. Install and program the scanner (See “Setting Up the Scanner” on page 6.). For
assistance, contact Technical Support.
2. Ensure all connections are secure. (See the host chapter for the scanner.)
3. Aim the scanner at the bar code.
4. If the scanner is in Trigger Single Mode, press the trigger button. (In Stand Mode, no trigger button press is required. The scanner laser is in constant ON mode.)
Figure 4. Scanning With/Without the Trigger
Aiming
Trigger Single Mode
Push Trigger to
initiate scan.
5. Upon successful decode, the scanner beeps and the LED flashes green. (For more information about beeper and LED definitions, see Ta bl e 1 and Tab le 2 .)
The width of the scan line is dependent upon the current setting for
the programmable feature, Scan Line Width. “Full” (the default setting) or “Medium” scan line widths are available.
NOTE
For a typical, full-sized UPC label, the scanner should be held between 1” and 7” from the bar
code. Ensure that the scan line crosses the entire bar code as shown in Figure 5.
Figure 5. Correct and Incorrect Aiming
Stand Mode
Trigger push
not required.
012345
The scan line is smaller when the scanner is closer to the bar code and grows when the scanner is
drawn away from the bar code. For best results, hold the scanner closer to bar codes with very
small bars or elements (mil size) and pull the scanner further away from labels having larger bars
or elements (mil size).
012345
12 QuickScan® L
Aiming
Do not hold the scanner perpendicular to the bar code when scanning. Laser light reflecting
directly back into the scanner from the bar code can result in specular reflection, which can in
turn cause difficulties with decoding. Tilt the scanner to avoid the dead zone (indicated by an
‘X’ in Figure 6) up to 65 degrees upwards or downwards.
Figure 6. Aiming to Avoid the Dead Zone
65°
65°
Product Reference Guide 13
Operation
Depth of Field
Figure 7 shows the zone in which bar codes are read by the scanner.
Figure 7. Depth of Field Chart
NOTE: Typical performance at 73° F (23°C) on
high quality bar codes in normal room light.
0.4" 5.5"
0.1" 7.8"
5 mil
7.5 mil
10 mil
100% UPC
13 mil
20 mil
*
8.6"
9.1"
10.6"
in. cm
6
15.24
0
15.24
6
W
I
D
T
H
O
0
F
F
I
E
L
D
in.
cm
* Minimum distance determined by bar code length and scan angle
5
12.7
DEPTH OF FIELD
10015
25.40 38.1
Maintenance
Periodic cleaning of the scan window is the only maintenance required. A dirty window may
affect scanning ability.
• Do not allow any abrasive material to touch the scanner.
• Remove any dirt particles with a soft, lint-free cloth lightly dampened with water.
• Gently wipe the window using a lens tissue moistened with ammonia/water.
• Do not spray water or other cleaning liquids directly onto the scanner or window.
• If the scan window becomes scratched, broken or contaminated with heavy dust, replace
with a new window, which is available as an orderable accessory.
14 QuickScan® L
This chapter provides troubleshooting information, technical specifications, and signal descriptions (pinouts).
Problem Isolation
Ta bl e 3 provides problem/remedy information for use in troubleshooting scanner functions.
Table 3. Troubleshooting
Problem Possible Causes Possible Solutions
Chapter 4
Problem Isolation
Beeper Indications (Also see
Scanner emits frequent beeps. (USB
host interface only.)
Scanner emits low/high/low beeps.
Scanner emits low/high beeps.
Scanner emits low/high/low beeps.
Scanner emits low/high/low/high beeps.
Scanner emits high/low beeps. The scanner is buffering Code 39 data. Normal.
Scanner emits high/high/high/low
beeps.
LED and Beeper Indications on page 10)
The USB bus may put the scanner in a
state where power to the scanner is
cycled on and off more than once.
ADF transmit error. Refer to the Advanced Data Formatting Pro-
Invalid ADF rule is detected.
Input error, incorrect bar code or Cancel
bar code was scanned.
The Code 39 buffer was erased or there
was an attempt to clear or transmit an
empty buffer.
Out of host parameter storage space.
Out of memory for ADF rules.
RS-232 receive error.
This is normal and usually happens when
the host cold boots.
grammer’s Guide for information about ADF
programming.
Scan the correct numeric bar codes within
range for the parameter programmed.
Normal when scanning the Code 39 Buffering Clear Buffer bar code or upon attempt
to transmit an empty Code 39 buffer.
Scan
Default Parameters on page 21.
Reduce the number of ADF rules or the
number of steps in the ADF rules.
Normal during host reset. Otherwise, set the
scanner's RS-232 parity to match the host
setting.
Scanner emits four long low beeps.
Scanner emits four short high beeps
(USB only).
A transmission error was detected in a
scanned bar code. The data is ignored.
Scanner has not completed initialization. Wait several seconds and scan again.
This occurs if a unit is not properly configured. Verify programmed options.
Product Reference Guide 15
Problem Isolation
Problem Possible Causes Possible Solutions
Scanner emits a short low/high/low/high
beep sequence while it is being programmed.
Decoding Bar Codes
Scanner emits laser light, but does not
decode the bar code.
Scanner decodes bar code, but does not
transmit the data to the host.
Out of ADF parameter storage space.
Scanner is not programmed for the correct bar code type.
Bar code is unreadable.
Distance between scanner and bar code
is incorrect.
The scan line is not crossing every bar
and space of the bar code.
Scanner is not programmed for the correct host type.
Interface cable is loose.
Erase all rules and re-program with shorter
rules.
Program the scanner to read that type of bar
code. See
Scan other samples of the same bar code
type to determine if the bar code is defaced.
Move the scanner closer to or further from
the bar code. See
14
Move the bar code until the scan line is
within the acceptable aiming pattern. See
Chapter 9, Symbologies.
Depth of Field on page
.
Figure 5.
Scan the appropriate host type programming bar code. See the chapter corresponding to the host type.
Check for loose cable connection and reconnect cable.
Scanner emits five long low beeps after
a bar code is decoded.
Conversion or format error was detected.
The scanner’s conversion parameters
are not properly configured.
Conversion or format error was detected.
An ADF rule was set up with characters
that can't be sent for the host selected.
Conversion or format error was detected.
A bar code was scanned with characters
that can't be sent for that host.
Ensure the scanner’s conversion parameters are properly configured.
Change the ADF rule, or change to a host
that can support the ADF rule.
Change the bar code, or change to a host
that can support the bar code.
16 QuickScan® L
Host Error
Problem Isolation
Problem Possible Causes Possible Solutions
Ensure the proper host is selected.
Scan the appropriate host type programming bar code.
For RS-232, set the scanner's communication parameters to match the host's settings.
Host displays scanned data incorrectly.
Tri gg er
Nothing happens when the trigger button is pressed.
Scanner is not programmed to work with
the host.
No power to the scanner.
Interface/power cables are loose.
Incorrect host interface cable is used.
For a USB HID keyboard or Keyboard
Wedge configuration, program the system
for the correct keyboard type and language,
and turn off the CAPS LOCK key.
Program the proper editing options (e.g.,
ADF, UPC-E to UPC-A Conversion).
Check the scanner’s host type parameters
or editing options.
Verify that system power is sufficient. If the
scanner requires a power supply, reconnect
using an approved power supply.
Check for loose cable connections and reconnect cables.
Verify that the correct host interface cable is
used. If not, connect the correct host interface cable.
If the problem persists after performing these checks, contact your
NOTE
distributor or
Technical Support.
Product Reference Guide 17
Problem Isolation
NOTES
18 QuickScan® L
User Preferences
User preferences for the general features listed in this chapter can be selected using the
programming bar codes that accompany each feature description. To set feature values,
scan a single programming bar code or a short bar code sequence as instructed for each
feature. The settings are stored in non-volatile memory and are preserved even when the
scanner is powered down.
Typically, a scanner ships with the settings shown in User General Feature Defaults
on page 20 (also see Appendix B, Standard Defaults for all host defaults). If the de-
fault values suit requirements, programming may not be necessary.
If not using a USB cable, select a host type (see each host chapter for specific host information) after the power-up beeps sound. This is only necessary upon the first power-up
when connecting to a new host.
To return all features to their default values, reference the topic, Return to Factory Defaults. Throughout the programming bar code menus, default values are indicated with
asterisks (*).
Chapter 5
General Features
* Indicates Default
*High Frequency
Feature/Option
Scanning Sequence Examples
In most cases, scanning one bar code sets the parameter value. For example, to set the
beeper tone to high, scan the High Frequency (beeper tone) bar code on page 19. The
scanner issues a fast warble beep and the LED turns green, signifying a successful parameter entry.
Other parameters, such as Serial Response Time-Out or Data Transmission Formats, require the scanning of a sequence of bar codes. See these parameter descriptions for this
procedure.
Errors While Scanning
Unless otherwise specified, when an error is made during a scanning sequence, just rescan the correct feature bar code(s).
Product Reference Guide 19
General Features
User General Feature Defaults
Table 4 lists the factory defaults for the general features described in this chapter, plus
provides a place for you to log any special requirements or user-preferred settings at your
installation. To change any option, scan the appropriate programming bar code(s) provided in this chapter.
See Appendix B, Standard Defaults for a listing of all programmable
features.
NOTE
Table 4. General Feature Defaults
General Feature
Beeper Tone Medium 22
Beeper Volume High 22
Power Mode Continuous On 23
Scanning Mode Trigger Single 23
Scan Line Width Full Width 25
Laser On Time 3.0 Sec 25
Beep After Good Decode Enable 26
Transmit Label ID Character None 26
Prefix Value 7013 <CR><LF> 27
Suffix Value 7013 <CR><LF> 27
Scan Data Transmission Format Data as is 26
FN1 Substitution Values Set 30
Transmit “No Read” Message Disable 30
Standard Factory
Default
Page Number Record Your Setting
20 QuickScan® L
Default Parameters
The scanner can be reset using one of two default settings: factory defaults or custom defaults. Scan the appropriate bar code(s) below to reset the scanner to its default settings
and/or set the scanner’s current settings as the custom default.
Default Parameters
Set Factory Defaults —
custom default values and return the scanner to factory default values. (For factory default values, see Appendix B, Standard Defaults.)
Write to Custom Defaults —
unique default values for all parameters. After changing all parameters to the desired default values, scan the Write to Custom Defaults bar code below to configure custom defaults.
Restore Defaults
Resets all default parameters as follows:
• If custom default values were configured (see Write to Custom Defaults above), the cus-
tom default values are set for all parameters each time the Restore Defaults bar code below
is scanned.
• If no custom default values were configured, the factory default values are set for all
parameters each time the Restore Defaults bar code below is scanned. (For factory default
values, see
Scan the Set Factory Defaults bar code below to eliminate all
Custom default parameters can be configured to set
Appendix B, Standard Defaults.)
Set Factory Defaults
Write to Custom Defaults
*Restore Defaults
Product Reference Guide 21
General Features
Beeper Tone
To select a decode beep frequency (tone), scan the Low Frequency, Medium Frequency,
or High Frequency bar code.
Low Frequency
*Medium Frequency
(Optimum Settings)
High Frequency
Beeper Volume
To select a beeper volume, scan the Low Volume, Medium Volume, or High Volume
bar code.
Medium Volume
Low Volume
*High Volume
22 QuickScan® L
Power Mode
This parameter determines whether or not power remains on after a decode attempt.
When in reduced power mode, the scanner enters low power consumption mode after
each decode. When in continuous power mode, power remains on after each decode.
*Continuous On
Scan Mode
This parameter determines whether the scanner is in Trigger Single Mode or Stand Mode.
In Trigger Single Mode, the scanner trigger button must be pressed to decode each
scanned bar code. In Stand Mode, the scanner laser is in constant ON state and no trigger
button press is required to scan a bar code.
Power Mode
Reduced Power Mode
Depending upon which mode the scanner currently is in, scan the “Toggle Scan Mode”
to switch from Trigger Single to Stand Mode, or from Stand Mode to Trigger Single Mode.
The standard default setting for this feature is Trigger Single Mode.
While in the Stand Mode of operation, if the scanner has not been used for several minutes it will shift to low power operation, signalled by a narrowing of the scanning beam.
When in low power mode, the scanner will respond to a barcode and come back to normal Stand Mode operation upon seeing/reading the label.
If the scanner has been idle for an extended configurable period1, it will timeout, then
enter sleep mode with the scanning beam turned off. To wake the scanner from sleep
mode, press the trigger button.
*Toggle Scan Mode
1. See the following topic Stand Mode Timeout Period.
Product Reference Guide 23
General Features
Stand Mode Timeout Period
The Timeout Period for the transition from low power to sleep mode can be set to one
of the following durations:
•1 Hour
•5 Hours (default)
• Infinite Timeout — With this setting, there is no timeout, thus the scanner will never go
into sleep mode or beam shut-off but will remain in low power mode until a label is read.
Stand Mode Timeout Period = 1 Hour
Stand Mode Timeout Period = Infinite Timeout
*Stand Mode Timeout Period = 5 Hours
24 QuickScan® L
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