Datalogic PDA User Manual
Falcon® Management Utility
User’s Manual
Datalogic Mobile, Inc
1505 Westec Dr.
Eugene, Oregon 97402
Telephone: (541) 743-4800
Fax: (541) 743-4900
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures
described therein may be reproduced or transmitted in any form or by any means without prior written permission of
Datalogic Mobile, Inc. or its affiliates or subsidiaries ("Datalogic" or “Datalogic Mobile”) . Owners of Datalogic prod
ucts are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the
purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices, including
copyright notices, contained in this documentation and shall ensure that all notices appear on any reproductions of
the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic
representative. Electronic versions may either be downloadable from the Datalogic Mobile website
(
www.mobile.datalogic.com) or provided on appropriate media. If you visit our website and would like to make
comments or suggestions about this or other Datalogic publications, please let us know via the “Contact Datalogic”
page.
Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate,
however, Datalogic reserves the right to change any specification at any time without prior notice.
Datalogic is a registered trademark of Datalogic S.p.A. and the Datalogic logo is a trademark of Datalogic S.p.A. all
licensed to Datalogic Mobile, Inc. All other trademarks and trade names referred to herein are property of their
respective owners.
Falcon® is a registered trademark of Datalogic Mobile, Inc. and of its affiliates and subsidiaries.
Microsoft Windows
®
, Windows® 2000, Windows®CE, Windows® Mobile, ActiveSync®, Windows® XP and the
Windows logo are registered trademarks of Microsoft Corporation.
-
Patents
This product may be covered by one or more of the following patents:
4,861,972 • 4,866,257 • 4,879,456 • 5,198,649 • 5,208,449 • 5,212,372 • 5,247,161 • 5,311,000 • 5,440,110 •
5,481,098 • 5,493,108 • 5,508,505 • 5,664,231 • 5,671,374 • 5,686,716 • 6,041,374 • 6,412,698 • 6,415,978 •
6,454,168 • 6,478,224 • 6,513,714 • 6,536,670 • 6,561,427 • 6,585,157 • 6,923,377 • 7,108,170 • D377345 •
CA2,188,399 • Other U.S. and Foreign Patents Pending.
Table of Contents
Datalogic Mobile Falcon® Management Utility™
End User License Agreement ............................................................................................... v
Preface ................................................................................................................................... ix
Overview ........................................................................................................................... ix
Registration ....................................................................................................................... x
Style Conventions .............................................................................................................x
Manual Formatting Conventions ................................................................................. x
Chapter 1.
Quick Start ......................................................................................................................... 1
Overview ............................................................................................................................ 2
Introduction ........................................................................................................................ 2
System Requirements .......................................................................................................4
Before You Begin .............................................................................................................. 5
Setting Up FMU .................................................................................................................8
FMU Server Architecture ...................................................................................................9
Chapter 2.
Overview .......................................................................................................................... 11
User Interface ..................................................................................................................13
Getting Started .................................................................................................. 1
Advantages .................................................................................................................2
Features ......................................................................................................................3
Supported portables .................................................................................................... 4
System Requirements .......................................................................................... 4
Establish Communication to Terminals ....................................................................... 5
Installing FMU .............................................................................................................5
FMU Installation Options ...................................................................................... 5
Firewalls and File Sharing ........................................................................................... 6
Using Firewalls ..................................................................................................... 6
Setting Up File Sharing ......................................................................................... 6
Complete System ........................................................................................................ 8
Separate Workstation/Server ...................................................................................... 8
Single Server Support ................................................................................................. 9
Multiple Server Support .............................................................................................10
About FMU....................................................................................................... 11
FMU’s Technology .................................................................................................... 11
FMU Server and Client .......................................................................................12
Maintaining Current Files .................................................................................... 13
User’s Manual i
FMU Components ........................................................................................................... 15
FMU Start Page ........................................................................................................ 15
Servers ..................................................................................................................... 16
Groups ...................................................................................................................... 16
Configuration ...................................................................................................... 16
Assigned Packages ............................................................................................ 17
Terminal ............................................................................................................. 17
Available Packages .................................................................................................. 17
Menu ............................................................................................................................... 18
File ............................................................................................................................ 18
Add ..................................................................................................................... 18
Assign Packages ................................................................................................ 19
Update Terminal(s) Now .................................................................................... 19
Exit ..................................................................................................................... 19
Edit ...........................................................................................................................20
View .......................................................................................................................... 21
Help .......................................................................................................................... 22
Toolbar ............................................................................................................................ 23
Printing Reports ........................................................................................................ 23
Chapter 3.
FMU Operation................................................................................................ 25
Overview ......................................................................................................................... 25
Managing Servers ........................................................................................................... 25
Adding a Server ........................................................................................................ 26
Deleting a Server ...................................................................................................... 27
Server Error Log ....................................................................................................... 27
Viewing or Editing Server Properties ........................................................................ 27
Working with Groups ....................................................................................................... 29
Adding a Group ........................................................................................................ 29
Group Configuration Settings ................................................................................... 29
Deleting a Group ...................................................................................................... 30
Renaming a Group ................................................................................................... 31
Adding and Assigning Packages .................................................................................... 31
Adding a Package .................................................................................................... 32
Adding Files to a Package ........................................................................................ 32
Adding a Firmware Image File .................................................................................. 34
Viewing a File List ..................................................................................................... 35
Assigning a Package ...................................................................................................... 36
Terminals ........................................................................................................................ 36
Adding Terminals ...................................................................................................... 37
Terminal Setup ................................................................................................... 37
Terminal Check-in .............................................................................................. 37
Delete Terminal ........................................................................................................ 38
ii Falcon® Management Utility (FMU)
Terminal Properties ................................................................................................... 38
Working with Files ........................................................................................................... 39
File Properties ........................................................................................................... 39
About Files .......................................................................................................... 39
Chapter 4.
Overview .......................................................................................................................... 41
Configuration Settings ..................................................................................................... 41
Chapter 5.
Overview .......................................................................................................................... 49
Direct Connect .................................................................................................................50
RF Connection ................................................................................................................. 52
Configuration Settings ................................................................................... 41
Reset Values ............................................................................................................. 42
Symbology Settings ..................................................................................................43
Device Settings .........................................................................................................44
Network Settings ....................................................................................................... 45
FDU Configuration Settings ......................................................................................46
2D Imager Settings ................................................................................................... 47
Terminal to FMU Server Communications ................................................... 49
Enabling a Terminal for FMU with Direct Connect ....................................................50
Explore Terminal ....................................................................................................... 51
Updating Terminals ................................................................................................... 51
Enabling Terminals for RF Connectivity .................................................................... 52
Exploring an RF Terminal .........................................................................................55
Updating RF Terminals ............................................................................................. 55
Update Terminal(s) Now ..................................................................................... 55
Scheduled Update Time ..................................................................................... 56
Terminal Configuration Settings ................................................................................ 56
Terminal Report ........................................................................................................ 58
Appendix A.
Overview .......................................................................................................................... 59
SNMP Concepts ........................................................................................................59
MIB Files ................................................................................................................... 59
Additional Resources ................................................................................................60
Appendix B.
Setting up your DHCP Server .......................................................................................... 61
Appendix C.
Overview .......................................................................................................................... 63
RF Connectivity ...............................................................................................................64
User’s Manual
SNMP Interface............................................................................................. 59
Datalogic MIBs ................................................................................................... 60
DHCP Server Setup...................................................................................... 61
Troubleshooting........................................................................................... 63
iii
Windows Firewall Issues ................................................................................................. 65
How to Open Ports in the Windows Firewall ............................................................ 65
Network Domain File Transfer Troubleshooting .............................................................. 69
Windows XP Home ......................................................................................................... 72
Creating a Share in Windows XP Home ................................................................... 72
Installing the Server Only component using XP Home ..................................... 72
Technical Support ........................................................................................................... 74
Datalogic Mobile Website Support ........................................................................... 74
Datalogic Mobile Website TekForum ........................................................................ 74
Reseller Technical Support ...................................................................................... 74
Telephone Technical Support ................................................................................... 74
Sample Reports .............................................................................................................. 75
Terminal Report ........................................................................................................ 75
Appendix D.
Glossary....................................................................................................... 77
iv Falcon® Management Utility (FMU)
Datalogic Mobile
Falcon
®
Management Utility
™
End User License Agreement
NOTICE: Your use of the Falcon Management Utility (FMU) Software and Documentation (“Licensed Products”) is conditioned
on your accepting and agreeing to the terms and conditions set forth in this Agreement. By using the Licensed Products, you
agree to be bound by the terms of this Agreement. If you do not intend to be bound to the terms of this Agreement, Datalogic is
unwilling to license the Licensed Products to you. In such event, you may not use or copy the Licensed Products, and you should
promptly contact the seller of the Licensed Products for instructions on return of the unused Licensed Products for a refund.
This End User Software License Agreement (“Agreement”) is a legal agreement between the entity or person who has purchased the Licensed Products (“End User”) and Datalogic Mobile Inc., its subsidiaries and affiliates, (Datalogic), and governs the
licensing of the Licensed Products by Datalogic to End User. Any software provided along with the Licensed Products that is
associated with a separate end-user license agreement is licensed to you under the terms of that license agreement. Datalogic
and End User agree as follows:
1. Definitions.
1.1 “Authorized Use” means End User’s Use of the Licensed Products exclusively with Datalogic Mobile Product(s) solely for End
User’s internal business purposes.
1.2 “Documentation” means materials such as user’s guides, program reference guides, quick reference guides, manuals, or
similar materials associated with or related to the Datalogic Product, whether in printed, “online”, or other form.
1.3 “Licensed Products” means the Software and Documentation acquired by End User.
1.4 “Software” means the Falcon Management Utility Software and any other software or computer program of Datalogic or its
third party licensors in machine readable form acquired by End User, including any related update or upgrade such as enhancements or modifications, whether obtained directly or indirectly from Datalogic.
1.5 “Proprietary Information” means all (a) source code, software, documentation, and any related internal design, system
design, data base design, algorithms, technology, technical data or information, implementation techniques, and trade secrets
related to the Licensed Products and (b) any other trade secrets marked appropriately or identified as proprietary or confidential,
or any information that End User, under the circumstances, should recognize as confidential. Proprietary Information does not
include any information that the receiving party can establish was (1) in the public domain, (2) already in the receiving party’s
possession or rightfully known prior to receipt, (3) rightfully learned from a third party not in violation of any other's proprietary
rights, or (4) independently developed.
1.6 “Use” means storing, installing, copying, downloading, accessing, executing, operating, or displaying any portion of the
Licensed Products by End User on any hardware device.2. Scope Of License Granted.
2. Scope of License Granted.
2.1 Unless End User has purchased a multiple user license, this Agreement grants End User a license to install a single copy of
the Software on a single Datalogic terminal. If End User has purchased a multiple user license, End User is granted a license to
install a copy of the Software on the number of Datalogic terminals authorized on the printed label of the Software package.
2.2 The license granted to End User by Datalogic shall be a non-exclusive, non-transferable, terminable license to use the Software in machine-readable form only, solely for End User's internal business purposes. This Agreement does not convey ownership of the Licensed Products to End User. Title to the Licensed Products shall be and remain with Datalogic or the third party
licensor from whom Datalogic has obtained a licensed right. As used in this Agreement, the term “purchase” or its equivalents
shall mean “acquire under license.” End User acknowledges that the Licensed Products constitute valuable trade secrets of Datalogic or Datalogic’s third party licensors and that the Licensed Products are protected by intellectual property laws and treaties.
End User is not entitled to receipt or use of the source code to any Software.
User’s Manual v
Datalogic Mobile Falcon® Management Utility™ End User License Agreement
2.3 End User represents that the Licensed Products acquired under this Agreement will be acquired for End User’s sole use, and
not for resale or transfer. End User shall not copy, modify, decompile, disassemble, reverse engineer, or otherwise reproduce or
remanufacture the Licensed Products, whether modified or unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or
otherwise transfer them to any other person or organization, for purposes other than as expressly provided in this Agreement,
without Datalogic’s prior written consent.
3. Payment and Taxes.
3.1 Unless otherwise agreed in writing, prices will be as set forth in Datalogic's price list in effect for the Licensed Products and
the Territory. Prices and license fees do not include freight, insurance, sales tax, customs duties or other similar charges. Any
such charges or taxes will be added to the price or separately invoiced to End User unless End User provides Datalogic with a
certificate of exemption from the applicable taxing authority.
3.2 Any copying, installing, reproduction, reverse-engineering, electronic transfer, or other use of the Licensed Products on other
than the number of Datalogic terminals for which End User has purchased a license, or on any non-Datalogic equipment, will be
a material breach of this Agreement. However, Datalogic may elect not to terminate this Agreement or the granted license, but
instead may elect to notify End User that End User is deemed to have ordered and accepted a license for each breaching use.
End User shall pay Datalogic the applicable list price fees as of the date of such breach as determined by Datalogic.
4. Intellectual Property.
Falcon is a registered trademark of Datalogic Mobile, Inc. and its wholly owned subsidiaries, and Falcon Management Utility and
FMU are trademarks of Datalogic Mobile, Inc. The license set forth in this Agreement does not transfer to End User any ownership of Datalogic’s or its third party licensors' copyrights, patents, trademarks, service marks, trade secrets, or other intellectual
property rights and End User shall have no right to commence any legal actions to obtain such rights. End User shall not remove,
modify, or take any other action that would obscure any copyright, trademark, or other intellectual property notices contained in
the Licensed Products.
5. Proprietary Information.
5.1 End User acknowledges that Proprietary Information is the confidential, proprietary, and trade secret property of Datalogic
and Datalogic’s third party licensors and End User acquires no right or interest in any Proprietary Information.
5.2 End User shall not disclose, provide, or otherwise make available the Proprietary Information of Datalogic or its third party
licensors to any person other than End User’s authorized officers, directors, employees, agents, or contractors, all of whom must
be under confidentiality agreement, or use the Proprietary Information for other than the Authorized Use, without Datalogic’s
prior written consent. End User shall take at least reasonable steps to protect the Proprietary Information and shall protect it no
less securely than if it were End User's own intellectual property.
5.3 The provisions of this Proprietary Information Section shall survive and continue for five (5) years after the termination of this
Agreement.
6. Limited Warranty.
Datalogic warrants that, under normal use and operation, the Software will conform substantially to the applicable Documentation for a period of ninety (90) days from delivery to End User. During this period, for all reproducible nonconformities for which
Datalogic has been given written notice, Datalogic will use commercially reasonable efforts to remedy the nonconformities. End
User agrees to supply Datalogic with all reasonably requested information and assistance necessary to help Datalogic in remedying such nonconformities. For all defects reported to Datalogic within the warranty period, Datalogic’s liability is limited to providing End User with one copy of corrections or refunding End User's purchase price, at Datalogic's discretion, and responding to
End User's software problem reports according to Datalogic's standard assistance practices. Datalogic does not warrant that the
Licensed Products will meet End User's requirements or that use of the products will be uninterrupted or error free, or that Datalogic's remedial efforts will correct any nonconformance. This limited warranty does not cover any software that has been subjected to damage or abuse, whether intentionally, accidentally, or by neglect, or to unauthorized repair or unauthorized
installation, and shall be void if End User modifies the Software, uses the Software in a manner other than as established in the
Documentation, or if End User breaches any of the provisions of this Agreement.
THE LICENSED PRODUCTS ARE PROVIDED “AS IS” AND, EXCEPT AS PROVIDED IN THIS SECTION, DATALOGIC MAKES
NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE LICENSED
PRODUCTS, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
vi Falcon® Management Utility (FMU)
Datalogic Mobile Falcon® Management Utility™ End User License Agreement
7. Infringement.
7.1 Datalogic will defend End User against any claim that the Licensed Products furnished hereunder infringe a United States
patent, trademark, or copyright of a third party and Datalogic will pay any damages finally awarded against End User by a court
of competent jurisdiction that are attributable to such claim or will pay End User’s part of any settlement that is attributable to
such claim, provided, that 1) End User notifies Datalogic promptly in writing of the claim, 2) Datalogic controls the defense or settlement of the claim, and 3) End User cooperates fully with Datalogic in such defense or settlement. All notices of a claim should
be sent to Datalogic Mobile, Inc., General Counsel, 1505 Westec Drive, Eugene, Oregon, 97402.
7.2 In the defense or settlement of any such claim, Datalogic may, at its option, 1) procure for End User the right to continue
using the Licensed Products, 2) modify the Licensed Products so that they become non-infringing, 3) replace the Licensed Products with an equivalent product not subject to such claim, or 4) provide End User an opportunity to return the Licensed Products
and receive a refund of the purchase price paid, less a reasonable allowance for use.
7.3 Datalogic shall have no liability to End User for claims of infringement based upon 1) the use of any Licensed Product in combination with any product which Datalogic has not either furnished or authorized for use with such Licensed Product, 2) the use
of any Licensed Product designed, manufactured, or modified to the specifications of End User, or 3) End User’s modification of
the Licensed Products without written authorization from Datalogic.
THE FOREGOING STATES DATALOGIC’S COMPLETE AND ENTIRE OBLIGATION TO END USER CONCERNING CLAIMS
OF PATENT, TRADEMARK, COPYRIGHT, OR OTHER INTELLECTUAL PROPERTY INFRINGEMENT, CANCELS AND
SUPERCEDES ANY PRIOR AGREEMENTS, WHETHER ORAL OR WRITTEN, BETWEEN DATALOGIC AND END USER
CONCERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CONTEMPORANEOUS, OR
FUTURE AGREEMENTS OR DEALINGS BETWEEN DATALOGIC AND END USER, WHETHER ORAL OR WRITTEN,
EXCEPT AS SET FORTH IN A FUTURE WRITING SIGNED BY AN AUTHORIZED REPRESENTATIVE OF EACH PARTY.
8. Limitation of Liability.
EXCEPT AS PROVIDED IN SECTION 8, DATALOGIC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY
ANY OTHER PARTY NOR SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS,
EXCEED THE PRICE OR FEE PAID BY END USER FOR THE LICENSED PRODUCTS. UNDER NO CIRCUMSTANCES
SHALL DATALOGIC BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION
OF SERVICE, OR FOR ANY SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF DATALOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Government Restricted Rights; International Use.
The Licensed Products are provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to
the restrictions for computer software developed at private expense as set forth in the U.S. Federal Acquisition Regulations at
FAR 52.227-14(g), or 52.227-19 or in the Rights in Technical Data and Computer Software clause at DFARS 252.2277013(c)(1)(ii), whichever is applicable. If End User is using the Licensed Products outside of the United States, End User must
comply with the applicable local laws of the country in which the Licensed Products are used, with U.S. export control laws, and
with the English language version of this Agreement.
10. Termination.
10.1 Either party may terminate this Agreement or any license granted under this Agreement at any time upon written notice if
the other party fails to comply with any material term or condition. Datalogic may terminate this Agreement immediately in the
event that End User (i) fails to pay any amount that is due within thirty (30) days of receiving a written demand, (ii) breaches any
provision of this Agreement unless such breach is corrected or cured within fifteen (15) days after receipt of written notice from
Datalogic, (iii) transfers any substantial part of its business or in any manner ceases to continue its business, or experiences any
material change or transfer in its management or control, or (vi) becomes insolvent, voluntarily files a petition in bankruptcy,
becomes the subject of an involuntary bankruptcy proceeding which is not dismissed within thirty (30) days, or is otherwise the
subject of an action provided by law which is intended to relieve it from any of its debts.
10.2 Upon termination of this Agreement, End User immediately shall cease using the Software and shall return to Datalogic or
destroy all Licensed Products covered by this Agreement, and shall furnish Datalogic with a certificate of compliance with this
provision signed by an officer or authorized representative of End User.
User’s Manual vii
Datalogic Mobile Falcon® Management Utility™ End User License Agreement
11. General Provisions.
11.1 Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to the subject
matter contained herein and supersedes all prior or contemporaneous agreements, written or oral, between the parties. This
Agreement may not be changed, amended, or modified except by written document signed by an authorized representative of
each party. No promise or representation which is not contained herein constituted an inducement to either party or was relied
upon by either party in entering into this Agreement.
11.2 Notice. All notices required or authorized under this Agreement shall be given in writing and shall refer to this Agreement.
Notices to End User shall be sent to such address as End User shall provide to Datalogic in writing. Notices to Datalogic shall be
sent to the attention of Datalogic Mobile, Inc., General Counsel, 1505 Westec Drive, Eugene, OR 97402, or such other address
as may be specified by Datalogic in writing. All notices shall be effective when received, with evidence of receipt.
11.3 Waiver. If either party fails to perform any of its obligations under this Agreement and the other party fails to enforce the relevant provisions, such failure to enforce shall not prevent later enforcement of those provisions.
11.4 Assignment. Datalogic may assign this Agreement or any of its rights under this Agreement without giving prior notice to
End User. End User may not sublicense, assign, pledge, lease, rent, or otherwise transfer this Agreement, and the rights under
it, whether voluntarily or by operation of law, without Datalogic’s prior written consent. No attempt to assign or transfer in violation
of this provision shall be valid or binding upon Datalogic.
11.5 Severability. Should any clause or section of this Agreement be determined to be invalid or unenforceable, that provision
shall be interpreted so as to most closely reflect the original intent of the parties in an enforceable manner and the remainder of
the Agreement will remain in full force and effect.
11.6 Governing Law. This Agreement shall be governed by the laws of the State of Oregon, United States of America, excluding
choice of law provisions.
11.7 Attorneys Fees. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party
shall be entitled to reasonable attorneys’ fees, both at trial and on appeal.
-END-
viii Falcon® Management Utility (FMU)
Overview
Depending on the version of your device’s operating system, you might see some
slight differences between your screen and those described in this manual.
Preface
This manual contains information about installing and operating the Falcon®
Management Utility (FMU). It covers both Microsoft Windows
Windows Mobile
•This “Preface” describes the style and formatting conventions used in
this manual.
• “Getting Started”on page 1 tells you how to install and set up FMU.
• “About FMU”on page 11 provides an overview of the FMU concepts
and usage, as well as a description of the various components.
• “FMU Operation”on page 25 gives information on how to use FMU,
including terminal configuration and how to transfer data to and
from the portable device.
• “Configuration Settings”on page 41 provides details about the config-
uration settings available in FMU.
®
(WM) operating systems.
®
CE and
• “Terminal to FMU Server Communications”on page 49 provides
instructions for direct connect and RF configuration of terminals.
• Appendix A
nology used in FMU.
• Appendix B
DHCP Server so FMU can use DHCP Discovery.
• Appendix C, “Troubleshooting”on page 63 provides troubleshooting
information and error messages. This section also includes contact
information for Datalogic Mobile Technical Support.
• Appendix D, “Glossary”on page 77 lists selected terms used in this
manual.
Reference the Product Reference Guide (PRG) for your terminal type to get
additional information specific to that model.
User’s Manual ix
, “SNMP Interface”on page 59, discusses the SNMP tech-
, “DHCP Server Setup”on page 61, discusses setting up a
Preface
Registration
Please take a few moments to register electronically with the Datalogic Product
Registration Utility, or complete the Pr
logic’s website (www.mobile.datalogic.com). Datalogic values your feedback.
Registering ensures that you will be informed of the latest product news, software updates and future developments from Datalogic.
Style Conventions
Formatting conventions are used throughout this document to provide a consistent method for representing various screenshots, buttons, notes, and cautions while you are working with the FMU manual.
Manual Formatting Conventions
Keyboard Keys. When keyboard keys are Linked with a plus sign (for
example,
second key once.
Keystrokes. Filenames, paths, field selections from a pull-down list, and
data or keystrokes entered by the user are shown in this
typeface.
SHIFT+ENTER, or Ctrl+C), hold down the first key while pressing the
oduct Registration form located on Data-
monospaced
Windows Controls. Windows controls including command bar
sequences, prompts, dialog boxes, fields, pull-down lists, checkboxes and
radio-buttons are printed in this
bold typeface.
Input characters are usually given in lowercase (no capital letters); you may
enter them in lowercase, uppercase, or a combination unless otherwise specified. When input characters are given in uppercase or a combination of lowercase and uppercase, enter the characters exactly as shown.
Cautions indicate an action where there is a possibility of damage to data integrity or
data failure. Cautions always have the Caution icon to the left.
CAUTION
Notes provide additional information on a topic, including technical details,
exceptions to instructions and other pertinent information. Notes have the notepad
icon to the left.
xFalcon
®
Management Utility (FMU)
Quick Start
Following is a brief summary of the steps needed to set up FMU for configuring terminals. See the references to each section for further information.
Chapter 1
Getting Started
1.
Read “System Requirements” on page 4 and “Before You Begin” on
page 5.
2. Set Up Terminals
• Establish communication from terminal to host — see the PRG
for your terminal type.
•Enable FMU on terminal — see “Terminal to FMU Server
Communications” on page 49.
3.
Install FMU
See “Installing FMU” on page 5.
4.
Set Up FMU
See “Firewalls and File Sharing” on page 6 and “Setting Up FMU” on
page 8.
5.
Define Configuration Settings
See Chapter 4, “Configuration Settings” on page 41.
6.
Add Terminals to FMU
See “Adding Terminals” on page 37.
7.
Update Terminals
See “Updating Terminals” on page 51 and “Updating RF Terminals”
on page 55.
FMU will override any previously-defined settings on a terminal.
CAUTION
User’s Manual 1
Overview
This section covers the following topics:
Introduction
Datalogic Mobile’s Falcon Management Utility (FMU) is designed to help you
install, configure, and manage your deployment of Windows-based Datalogic
mobile computers and PDAs.
Advantages
FMU can manage multiple terminals simultaneously over a wireless network,
on a USB bus, or via ActiveSync. FMU sets a new industry standard, using the
latest technology to create a reliable, automated, and easy-to-use system for
remote management of terminals.
Getting Started
• “Introduction” on page 2
• “Before You Begin” on page 5
• “System Requirements” on page 4
• “Setting Up FMU” on page 8
• “FMU Server Architecture” on page 9
• Lower deployment cost — new terminals are automatically configured.
• Lower maintenance cost — automated, rapid deployment of configuration, firmware and files.
• Better-maintained hardware.
•Faster recovery times.
2 Falcon® Management Utility (FMU)
Features
Introduction
FMU is included with Windows-based Datalogic mobile computers. FMU
provides administrators with tools for managing the deployment of terminals,
including:
• Individual Diagnostic Terminal Update
• Group Terminal Update
• Wireless Connectivity
• Multiple Server Support
•On-Demand Updates
• Automated Terminal Updates
• Scheduled Terminal Updates
FMU encapsulates all aspects of terminal configuration into a single centralized interface. For example, FMU’s intuitive user environment provides an
interface that allows you to perform firmware upgrades, terminal configuration, network setup, and terminal monitoring via the Explorer-style interface.
Administrators can manage their terminal deployment on either an individual
or group basis. A group is a set of terminals that perform the same function
(e.g. shipping, or cycle counting, or price verification).
FMU allows administrators to gain additional management capabilities. Specifically, administrators can now manage a deployment of PDTs across a widearea-network (WAN) as well as take advantage of additional automation capabilities.
FMU is an essential tool for managing a large deployment of terminals,
grouped into different functional categories. FMU makes managing the different groups easy. With groups of terminals, configuration settings can be
applied once and distributed to each terminal in the group automatically. The
distribution of applications to a group of terminals can be easily accomplished
in the same one-step manner. Using wireless network technology, these functions can be accomplished without direct access to the terminal.
All of the benefits and capabilities of the Falcon Management Utility help you
to lower your ownership costs of your portable data deployment by making
the installation, configuration, and management of your deployment easier
and more efficient.
User’s Manual 3
System Requirements
Supported portables
FMU supports Windows® CE and Windows® Mobile PDTs and PDAs,
including:
• Pegaso Industrial PDA
• Falcon 4400 Series (Laser & 2D Imager)
• Falcon 4220
System Requirements
Complete System/Workstation
CPU P3-600 MHz
Memory 256MB
Hard Disk 200MB
Server Only
CPU P3-600 MHz
Memory
Hard Disk 200MB
Getting Started
Minimum
Minimum
128MB + 1MB for each
Terminal being supported
FMU is supported under the following operating systems:
•Microsoft
®
Windows® 2000 Professional
• Windows 2000 Server
• Windows 2000 Advanced Server
•Windows XP Home
• Windows XP Professional
4 Falcon® Management Utility (FMU)
Before You Begin
Establish Communication to Terminals
Before installing FMU, you must set up communication from the terminal(s)
to the host. See “Terminal to FMU Server Communications” on page 49 for
information.
Installing FMU
FMU Installation Options
Complete (Workstation + Server)
This option installs everything you need to run FMU on a single computer.
Server Only
This option is used when setting up a server to run on a separate computer
from the FMU Console. The server is used to communicate between the
FMU Console application and the terminals.
Workstation Only
This option is used to set up the FMU Console to run on a separate computer
from the FMU Server. The FMU Console is the application used to manage
and administer your terminal(s) using the remote FMU Servers.
Before You Begin
To install FMU:
1. Insert the Product CD provided with your unit into the CD-ROM
drive of the computer where you want to install it.
2. Click the link to
Falcon Management Utility (FMU) to begin the installa-
tion.
If the installation window does not automatically open after you insert the CD (if you
have disabled autorun on your computer), browse to the Contents folder on the CD
and click on index.html to launch the interface.
User’s Manual 5
Getting Started
3. After you agree to the EULA and click Next, the Install Options dialog
will open.
4. Select the type of install (
station + Server)
you want to perform and click Next.
5. Continue to follow the on-screen instructions to complete the installation.
Firewalls and File Sharing
Using Firewalls
If you are using a firewall, FMU uses the following ports:
• 2151 UDP
• 2150 TCP
• 3453 TCP
These need to be open and enabled in order for FMU to communicate with
Datalogic terminals. For instructions, refer to “Windows Firewall Issues” on
page 65.
Setting Up File Sharing
File sharing must be enabled and a share created on the Server directory. Please
consult your operating system manual for information on setting up file sharing.
Server, Workstation, or Complete System (Work-
6 Falcon® Management Utility (FMU)
Before You Begin
Server Directory Share
After the FMU Server installation is complete, you will need to share the
folder for the directory where the server files were installed (the default is
C:\Program Files\Datalogic\FMU\Server). See the help documentation specific to your Windows operating system for directions on creating a share.
Network Shares (Shared Files)
You must enable sharing for each directory in your network containing files
that will be sent to a terminal. The directory containing the files must have
permissions set for FMU Server access.
File Shares in Local Workstation
You can also elect to copy files to be sent to the terminal into a folder on the
FMU Workstation computer, and then share the directory on the local drive.
The FMU workstation installation allocates a folder for this. Unless you specified a different location during install, the default folder is
C:\Program Files\Datalogic\FMU\Workstation\Packages.
Since shared drives are tied to individual login names, if more than one login is used
for the same workstation sharing must be enabled for each login name that will be
using FMU.
File Sharing with Windows XP Home
Special considerations are necessary if you are using Windows XP Home.
Refer to “Creating a Share in Windows XP Home” on page 72 in the Trouble-
shooting section for more information.
File Sharing with Windows XP Professional
Under Windows XP Professional, you must enable file-sharing and give
explicit permissions to the Domain users that will be accessing files (server).
User’s Manual 7
Setting Up FMU
Depending on the type of install you selected (Server Install, Workstation
Install, or Complete System), the process for setup will vary.
Complete System
If you did a Complete System install (both FMU Console and Server on the
same computer), use the following steps to set up FMU.
Getting Started
1. Open
2. A Default Group is created automatically for you during installation.
3. Set up terminals to communicate with FMU (see “Enabling a Termi-
FMU Console by choosing it from the Start menu.
If you want to assign terminals to a group other than the Default
Group, create the group(s) to which you want to add the terminals
before proceeding (see “Adding a Group” on page 29).
nal for FMU with Direct Connect” on page 50 and “Enabling Termi-
nals for RF Connectivity” on page 52).
Separate Workstation/Server
If you have installed FMU Console on one computer and the FMU Server
software on one or more other computers, use the following procedures:
1. Open
2. Add a server (see “Adding a Server” on page 26).
3. A Default Group is created automatically for you when a server is
4. Set up terminals to communicate with FMU (see “Enabling Termi-
FMU Console by choosing it from the Start menu.
added. To assign terminals to a group other than the Default Group,
create the group(s) to which you want to add the terminals before
proceeding (see “Adding a Group” on page 29).
nals for RF Connectivity” on page 52).
8 Falcon® Management Utility (FMU)
FMU Server Architecture
Single Server Support
FMU is included with each supported Windows-based Datalogic terminal.
FMU Console can connect to a single server and configure individual terminals. You can create groups within that server and assign as many terminals as
desired to those groups.
FMU provides the ability to drag configuration settings from one group to
another, where they can then be modified independently from the original settings. Package files can be shared across groups (see “Available Packages” on
page 17 for more information).
Figure 1. FMU Single Server
FMU Server Architecture
FMU Console
Single Server
FMU does not limit the number of terminals associated to one server; however, a
maximum of 35 - 50 terminals per server is recommended for optimum performance.
User’s Manual 9
Terminals
Multiple Server Support
FMU also enables administrators to manage more than one FMU server from
a single console, making it easier and more efficient to manage a large distributed deployment of terminals.
Specifically, FMU can manage more than one FMU Server which supports
WAN deployments. Additionally, FMU allows administrators to push configurations and applications to a group of terminals in a single process (vs. oneat-a-time approach). Terminals within a specified group can be updated automatically.
Figure 2. Multiple Server Support
Server 1
Getting Started
Terminal
Group(s)
FMU Console
FMU does not limit the number of servers associated to one console; however, a
maximum of 3-4 servers per console is recommended for optimum performance.
10 Falcon® Management Utility (FMU)
Server 2
Terminal
Group(s)
Overview
Chapter 2
About FMU
This chapter will introduce you to the concepts of FMU. You will find information that will help you to understand FMU’s technology and interface. You
will also find explanations of groups, packages and files and how FMU uses
them to provide an easy-to-use automated system for configuring terminals.
You will learn how you can update a few terminals in a local environment, or
numerous terminals in multiple remote locations.
This section covers the following topics:
• “FMU’s Technology” on page 11
• “User Interface” on page 13
• “FMU Components” on page 15
• “Menu” on page 18
• “Toolbar” on page 23
FMU’s Technology
Microsoft® .NET Framework
FMU was developed using the Microsoft .NET Framework, which provides
an environment for extensibility. Future revisions of FMU will allow the FMU
Server components to be deployed on different platforms, as well as to interface with different wireless devices.
The Common Language Runtime provided by Microsoft to run applications
is supported on a wide variety of devices. This simplifies the task of creating
one application to run on multiple devices, making development fast and efficient. The Runtime also has security features which greatly enhance software
reliability.
User’s Manual 11
About FMU
For more information on this topic, go to:
http://www.microsoft.com (Internet connection required).
XML
What is XML?
XML is defined as Extensible Markup Language (XML). Although it was originally created to be used for data on the web, it also provides a robust, nonproprietary, persistent, and verifiable file format for storing and/or exchanging
data off the Web.
How does FMU use this technology?
XML has become an integral part of the Microsoft® Windows® DNA architecture for data distribution and communication between multiple tiers. FMU
was designed as a multi-tier solution because of the flexibility and efficiencies
this type of architecture adds. FMU uses this technology to provide the structured environment needed for data integrity.
XML is at the core of FMU’s data management. Its use varies from generating
dynamic forms to keeping track of terminal configurations. This is accomplished with use of XML schemas, providing the flexibility needed to encapsulate the data shared between different layers. For our long-term plans, this is
also the best path to becoming platform independent. XML provides the ability to communicate with external computing systems that would otherwise be
unattainable with conventional methods of data storage.
For more information on this topic, go to:
http://www.microsoft.com
http://www.w3.org/XML/
FMU Server and Client
SNMP
SNMP (Simple Network Management Protocol) is the standard protocol for
managing devices on a network. FMU makes use of SNMP to send and
receive configuration information to the terminals. The terminals constantly
run SNMP, which allows FMU to interface with the terminal at any time
without requiring user intervention on the terminal.
12 Falcon® Management Utility (FMU)
User Interface
With an SNMP agent always running on the terminal, other SNMP-based
®
network management tools, such as HP Openview
Associates’ Unicenter, or CastleRock SNMPpc
, IBM’s Tivoli, Computer
®
, may also be used to configure/manage the terminals. To support this capability, Datalogic has released
the Management Information Base (MIB) for Datalogic Windows-based terminals. The MIB is used by the SNMP management tools to allow them to
interface with the SNMP agent provided on the terminals. This interface
allows the management tool to configure the scanner controls or retrieve terminal type information.
For more information on SNMP, see “SNMP Interface” on page 59, or go to:
http://www.microsoft.com (Internet connection required).
Maintaining Current Files
FMU uses a proprietary file update system to maintain current files on the terminal. FMU uses this protocol to allow the FMU Server to compare files and
firmware versions between the server and the terminal, and to update the terminal if it is not up to date. FMU provides the administrator the ability to
update a single copy of a file or firmware image, and have that copy be distributed to all of the networked terminals with no further action required by the
administrator. FMU ensures data integrity by verifying that the downloaded
file is identical to the original prior to replacing the copy on the terminal,
avoiding any possibility of corrupting the file.
User Interface
Windows® XP Interface
The FMU graphical user interface was designed to be consistent with the
Windows XP GUI design practices and principles. The FMU User Interface is
simple and intuitive, allowing you to perform tasks quickly and efficiently.
FMU’s User Interface has a similar look and feel to standard Windows
Explorer tree-view/list-view design. The left pane displays the Tree View listing
the FMU components; the right pane displays the List View containing details
and options available for the selected component.
User’s Manual 13
Menu
Too lbar
Start Page
Shortcut
Menu
Tree View
List View
About FMU
Figure 3. FMU Interface
Most features of FMU can be accessed several different ways:
Menu
Access items from the Menu by clicking on the desired option, then selecting a
command. See Menu for a detailed description of each menu item.
Toolbar
Buttons on the Toolbar provide shortcuts to commonly used features.
Tree View
Click on a component in FMU’s left pane Tree View to access its features.
Information and available options will display in the right pane List View.
List View
When an option is selected in the Tree View, the List View in the right pane
will display available choices for that component.
14 Falcon® Management Utility (FMU)
Shortcut Menu
Right-click the selected item in Tree View to open a shortcut menu. Options
relevant to the selected component will be displayed.
Options are enabled or disabled according to their relevance to the item selected in
the Tree View.
FMU Components
This section contains the following items:
• “FMU Start Page” on page 15
• “Servers” on page 16
• “Groups” on page 16
• “Configuration” on page 16
• “Assigned Packages” on page 17
• “Terminal” on page 17
FMU Components
• “Available Packages” on page 17
FMU Start Page
The top (root level) of the Tree View is the FMU Start Page. Servers are
attached to the Start Page.
User’s Manual 15
Servers
a
About FMU
Figure 4. FMU Tree View
FMU Start Page
Server
Group
Available Packages
Configuration
Assigned P
Terminal
A Server represents an FMU Server. Each server contains defined groups of terminals. The server component also contains an
Available Packages directory,
which holds defined sets of files.
• “Managing Servers” on page 25
• “SNMP Interface” on page 59
• “Adding and Assigning Packages” on page 31
Groups
Each Group represents a collection of specified terminals with common functionality. Each group contains settings for configuration (hardware, network
and symbology settings), assigned packages, and a list of assigned terminals.
You can create any number of groups on a server.
On installation of a server, a Default Group is created automatically. Expand
the server component to view or change the settings for the Default Group.
See “Working with Groups” on page 29.
Configuration
Group Configuration allows you to view or change configuration items for the
specified group.
16 Falcon® Management Utility (FMU)
See “Group Configuration Settings” on page 29.
Assigned Packages
Assigned Packages provides a list of those packages assigned to the selected
group. When selected, the list of packages for that group will display in the
List View.
See
“Assigning a Package” on page 36 for more information.
Terminal
Terminals appear within the group to which they are attached. Each terminal
represents a physical Device as specified by the administrator and confirmed
by the server. Any number of terminals can be added to a group.
“Terminals” on page 36 for more information.
See
Available Packages
Available Packages represent a set of files that can be assigned to groups for ter-
minal updates. Packages contain two types of files: basic files (drivers, configuration, system software etc.) and firmware image files. Firmware image files are
system updates to the terminal firmware itself, and the others are those files
required to execute an application.
See Also
FMU Components
• “Adding and Assigning Packages” on page 31
• “Working with Files” on page 39
User’s Manual 17
Menu
File
About FMU
Click on items in the menu to access the menu features.
Figure 5. File Menu
The following topics are covered in this section:
• Add
• Assign Packages
• Update Terminal(s) Now
• Exit
Add
Figure 6. Add Menu
Add Server Ctrl+Shift+S Adds a new server to the FMU Tree View.
“Managing Servers” on page 25
See
Add Group Ctrl+Shift+G Adds a new group to the selected server.
“Working with Groups” on page 29
See
Add Terminal Ctrl+Shift+T Adds a new terminal to the selected group.
“Terminals” on page 36
See
18 Falcon® Management Utility (FMU)
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