Datacard Group RP90, RL90 User Manual

RP90 Plus E Card Printer and RL90 Card Laminator:
User Guide
June 2008
Part Number 570024-00
2 Rev B
Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. See “Safety” on page vi for the basic safety tips to ensure safe operation and maintenance of this equipment.
Regulatory compliance
These Datacard Group products conform to regulatory requirements as specified in North America, Europe, and Asia. See
“Regulatory compliance” on page 82 for more information.
Trademark acknowledgments
Datacard and ID Works are registered trademarks of DataCard Corporation in the United States and/or other countries.
Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Names and logos on sample cards are fictitious. Any similarity to actual names, trademarks, or trade names in coincidental.
Proprietary Notice
All drawings and information herein are the property of DataCard Corporation. The design and information contained in these materials are protected by US and international copyright laws.
Revision Log:
RP90 Plus E and RL90 User Guide
Revision Date Affected Pages Description of Changes
A October 2005 All RP90 Plus Release
B June 2008 All RP90 Plus E Release
ii RP90 Plus E and RL90 User Guide

Contents

Liability statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safe environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safe human interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Who to call for assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The outside of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The inside of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The back of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About the laminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The parts of the laminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Load Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Load cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Load ink ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Load retransfer film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Load laminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Check the PC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Optional laminator connection. . . . . . . . . . . . . . . . . . . . . . . . . 13
Power on the laminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
LCD sequence on laminator startup. . . . . . . . . . . . . . . . . . . . 14
Power on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
LCD sequence on printer startup . . . . . . . . . . . . . . . . . . . . . . 15
Prepare to print cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Initialize the ink ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Set the retransfer film type . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Initialize the retransfer film . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Initialize the patch or topcoat material
(optional RL90 laminator only) . . . . . . . . . . . . . . . . . . . . 17
Printing cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Print cards using ID software . . . . . . . . . . . . . . . . . . . . . . . . . 18
Print from a PC application . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Viewing and changing
printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Open the Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Close the Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
RP90 Plus E and RL90 User Guide iii 539653-002 Rev B
Printer Setting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Retransfer tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Bend Remedy tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Media Setting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Property tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Printer Select tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Others tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Status monitor messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the LCD menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About the Printer LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the Printer LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About the Laminator LCD panel . . . . . . . . . . . . . . . . . . . . . . . 41
Using the Laminator LCD panel . . . . . . . . . . . . . . . . . . . . . . . 42
4 Taking care of your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cleaning the card cleaning rollers. . . . . . . . . . . . . . . . . . . . . . 44
Card feed roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cleaning the card feed rollers and heat roller . . . . . . . . . . . . . 45
Cleaning the magnetic head . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Cleaning the thermal head . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning printer fan filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Preparing the printer and laminator for transport . . . . . . . . . . 48
Cleaning the laminator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Run a laminator cleaning card . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning the laminator cartridge . . . . . . . . . . . . . . . . . . . . . . . 50
Laminator fan filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5 Messages
and error recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printer roller layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printer error recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hopper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Turnover jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Retransfer section jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Mending broken ink ribbon or retransfer film. . . . . . . . . . . . . . 55
Bend remedy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Bend remedy printer settings . . . . . . . . . . . . . . . . . . . . . . . . . 56
Bend remedy laminator settings. . . . . . . . . . . . . . . . . . . . . . . 57
Printer LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Laminator error recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Card jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Patch position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Laminator LCD messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Ink ribbon, retransfer film, and laminator material. . . . . . . . . . 68
Ink ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
iv RP90 Plus E and RL90 User Guide
Retransfer film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Laminator material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Card size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Card material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
7 Site requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Site guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Ventilation clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Storage Environment for supplies . . . . . . . . . . . . . . . . . . . . . 73
Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Laminator specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
A Magnetic Stripe Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Inline Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Character Code Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
B Compliance (FCC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Regulatory compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Notice for USA (FCC notice) . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Notice for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Notice for Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Notice to Users of Printers Equipped with
Contactless Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . 82
RP90 Plus E and RL90 User Guide v

Liability statement

This Datacard® product has been built to the high standards of DataCard Corporation Corporation (doing business as Datacard Group). Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. PLEASE DO NOT ATTEMPT TO OPERATE OR REPAIR THIS EQUIPMENT WITHOUT ADEQUATE TRAINING. ANY USE, OPERATION OR REPAIR IN CONTRAVENTION OF THIS DOCUMENT IS AT YOUR OWN RISK. BY ACCEPTANCE OF THIS SYSTEM YOU HEREBY ASSUME ALL LIABILITY CONSEQUENT TO YOUR USE OR MISUSE OF THIS EQUIPMENT. DATACARD CORPORATION SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGE OF ANY KIND. Equipment specifications, applications and options are subject to change at the sole discretion of DataCard Corporation without notice.

Safety

All Datacard® products are built to strict safety and reliability specifications in accordance with UL60950 and Canadian requirements, and the Low Voltage Directive 73/23/EEC. Therefore, safety issues pertaining to operation and repair of Datacard® equipment are primarily environmental and human interface.
The following basic safety tips are given to ensure safe installation, operation and maintenance of Datacard® equipment and are not to be considered as comprehensive on all matters of safety.
Liability statement

Safe environment

Connect equipment to a grounded facility power source. Do not defeat or bypass the ground lead.
Place the equipment on a stable surface (table) and ensure floors in the work area are dry and non-slip. Insulated rubber floor mats are preferred.
Know the location of equipment branch circuit interrupters or circuit breakers and how to turn them on and off in case of emergency.
Know the location of fire extinguishers and how to use them. ABC type extinguishers may be used on electrical fires.
Know local procedures for first aid and emergency assistance at the customer facility.
Use adequate lighting at the equipment.
Maintain the recommended range of temperature and humidity in equipment area.
Keep paper and foreign materials off the printer and optional laminator.
Keep all dust, dirt, food, liquids, etc. away from the printer at all times.

Safe human interface

Use proper lifting techniques when moving or installing the equipment.
Use standard electrostatic discharge (ESD) precautions when working on or near electrical circuits.
vi RP90 Plus E and RL90 User Guide

Introduction

About this manual

1
This manual provides detailed information about the Datacard® RP90 Plus E card printer and the optional Datacard basic information about the printer and laminator including drawings and parts identification. The second section provides the information needed to use the printer, and the third section talks about viewing and changing printer settings including printing preferences and setting properties. Detailed error recovery information is provided in section five and includes LCD messages and how to recover from them. Printer supplies, storage information, and specifications are included in section six.
®
RL90 card laminator. The first section provides operators with

Who to call for assistance

If you work with a Datacard-authorized dealer, distributor, or value-added reseller, contact them for assistance. A value-added reseller provides the RP90 Plus E printer and optional RL90 laminator as part of an overall system.
If any contents of the box are missing, contact your Datacard-authorized dealer, distributor or reseller. If you purchased your printer directly from Datacard, contact the Datacard Customer Care Center at 1.800.328.3996 for service in the United States and Canada. For worldwide service, call the Datacard Customer Care Center directly at 952.988.2316. Make sure you have the printer serial number, located on the back of the printer and optional laminator serial number, when you call.
RP90 Plus E and RL90 User Guide

About the Printer

The Datacard® RP90 Plus E card printer uses retransfer printing technology to produce high-quality, edge-to-edge printing on one or both sides of a variety of PVC and non-PVC card surfaces, including contact and contactless smart cards. The retransfer printing process uses two ribbon types –a color ink ribbon and a retransfer film. The ink ribbon is available in YMCK (Yellow, Magenta, Cyan, and Black) or YMCKK format. The printer uses these colors to print images on the retransfer film, and a heat roller to transfer the image onto a card. The printer can be equipped with optional magnetic stripe and smart card capabilities.

The outside of the printer

About the Printer
Printer door Open the door to access the ink ribbon and retransfer film
cartridges.
Printer LCD panel Shows the printer status and any messages. Use it to change
printer settings. (You can also use the driver Status Monitor, if installed, to change some printer settings.)
Door latch Slide the latch to the right to open the printer door.
Card hopper Load blank cards.
Power switch Press the switch to power on the printer.
Fan filter Helps reduce airborne contaminates entering the printer.
Card discharge slot Cards removed from the print area exit here. If the optional RL90
laminator is installed, cards exit the printer and enter the laminator here.
Smart card module An optional smart card module is available.
Card stacker Printed cards exit here. If the optional laminator is installed, the
card stacker is attached below the laminator’s card discharge slot.
2 RP90 Plus E and RL90 User Guide
About the Printer

The inside of the printer

Retransfer film cartridge Holds the retransfer film.
Film cartridge eject button Press to release and remove the retransfer film cartridge.
Ink ribbon cartridge Holds the ink ribbon.
Ribbon cartridge eject button Press to release and remove the ink ribbon cartridge.
Card discharge slot Cards removed from the print area exit here. If the optional
RL90 laminator is installed, cards exit the printer and enter the laminator here.
Card stacker receptacle Attach the card stacker here.
Card cleaning rollers Removes dust or debris from the cards before printing.
Jog lever Used to turn the jog wheel when clearing a card jam.
Card bracket Slide to the left to load cards and to the right to hold cards
in position.
RP90 Plus E and RL90 User Guide 3

The back of the printer

About the Printer
Power receptacle Plug in the power cord.
USB port Plug in the USB cable.
Ethernet port Plug in the Network cable.
Laminator connection port Used to connect the optional laminator module or other
optional equipment.
Future expansion ports Not used at this time.
CAUTION:
Do not connect or disconnect the laminator cable while the printer or
laminator are powered on.
CAUTION:
Do not keep the power cord connected to facility power unless the
printer is also connected to the power cord.
4 RP90 Plus E and RL90 User Guide

About the laminator

About the laminator
The Datacard® RL90 card laminator is an optional laminating module that works with the RP90 Plus E printer to add topcoat or patch material to printed cards. Holographic laminating material is also available for added security and tamper resistance. A printed card can be laminated manually by simply inserting it into the laminator, or automatically by transferring the printed card from the RP90 Plus E printer to the laminator module.

The parts of the laminator

Laminator door Open the door to access the laminator cartridge.
Laminator cartridge Holds the laminate material.
Cartridge eject button Press to release and remove the cartridge.
Laminator LCD panel Shows the laminator status and any messages. Use it
to change laminator settings.
Power switch Press the switch to power on the laminator.
Power receptacle Plug in the power cord.
Printer port Connection port for the printer.
Card stacker Laminated cards exit here.
Future expansion port Not used at this time.
Card inlet slot Cards enter the laminator here.
CAUTION:
Do not connect or disconnect the laminator cable while the printer or
laminator are powered on.
RP90 Plus E and RL90 User Guide 5
About the laminator
6 RP90 Plus E and RL90 User Guide

Using the printer

2
This section describes how to perform basic tasks required to operate the Datacard® It describes how to:
Load supplies
“Load ink ribbon” on page 9
“Load retransfer film” on page 10
“Load laminate” on page 11
Power on
“Optional laminator connection” on page 13
“Power on the laminator” on page 14
“Power on the printer” on page 15
Prepare to print cards
“Set the retransfer film type” on page 16
“Initialize the retransfer film” on page 17
“Initialize the patch or topcoat material (optional RL90 laminator only)” on
Print cards
“Print from a PC application” on page 19
Begin with the printer set up and the printer driver installed. This printer must be installed by Datacard authorized and trained personnel. If the printer is not set up, contact your service provider.
RP90 Plus E printer and the Datacard® RL90 card laminator.
“Load cards” on page 8
“Check the PC connection” on page 12
“Initialize the ink ribbon” on page 16
page 17
“Print cards using ID software” on page 18
RP90 Plus E and RL90 User Guide

Load Supplies

Load cards

Tips: Handling cards
Do not open the card
hopper when “Loading” is displayed on the LCD panel.
Do not touch the
surface of cards before printing them. (Oils on hands will reduce printing quality.)
Handle cards by the
edges or wear cotton gloves.
Cards can stick
together. Slide or fan cards to separate the edges.
Orient all cards the
same way.
Do not use cards that
are bent or otherwise damaged.
See “Supplies” on
page 67
card information.
for specific
Load Supplies
The card hopper can hold approximately 250, .030” (.75mm) cards. The cards are loaded and held in position with a card bracket. Make sure that magnetic stripe or smart cards are loaded in the proper orientation for processing.
1 Open the card hopper.
2 Slide the card bracket to the left until it latches.
3 Insert cards. See the diagrams below for the correct card orientation.
— Load magnetic stripe cards with the magnetic stripe down and
facing the card bracket.
— Load smart cards with the smart card chip toward the back of the
card hopper, facing the card feed roller.
4 Slide the card bracket back into position carefully so cards are not
disturbed and your fingers do not get pinched.
5 Close the card hopper.
Magnetic stripe card orientation
Smart card chip orientation
8 RP90 Plus E and RL90 User Guide
Load Supplies

Load ink ribbon

Tips: Handling ink ribbon
Do not touch the printing
surface of the ink ribbon. (Oils on hands will reduce printing quality.)
Place the cartridge on a
smooth level surface when loading or reloading.
Keep unused ink ribbon
in the original package until ready for use.
Initialize the ink ribbon
each time you remove and replace the ink ribbon cartridge. See
“Initialize the ink ribbon” on page 16
See “Storage
.
Environment for supplies” on page 73
on storing ink ribbon.
See “Ink ribbon” on
page 68
information about ink ribbon supply.
for information
for more
1 Slide the door latch to the right
and open the printer door.
2 Press the ink ribbon cartridge
eject button to remove the orange cartridge.
3 Remove both used ribbon
spools from the cartridge (if present).
4 Load the new roll of ink ribbon
on the cartridge:
a Put the full spool of ribbon
on the orange supply spindle as shown.
b Put the empty take-up
spool on the black take-up spindle.
c Align ribbon along the three
ribbon guides.
d Take up any slack by
turning the supply knob clockwise. The supply knob must be pulled out slightly to turn. If slack cannot be removed, check that the supply and take-up spools are firmly seated on the spindles.
5 Replace the loaded ribbon cartridge in the printer until it clicks into
position.
6 Close the printer door.
RP90 Plus E and RL90 User Guide 9

Load retransfer film

Load Supplies
Tips: Handling retransfer film
Place the cartridge on a
smooth level surface when loading or reloading.
Do not touch the printing
surface of the retransfer film. (Oils on hands will reduce printing quality.)
After powering on the
printer, the retransfer film must be initialized. See
“Initialize the retransfer film” on page 17
for more
information.
Keep unused film in the
original package.
Don't place film on a dusty
or dirty surface — dirt can affect print quality.
When the retransfer film
has run out, “Media Run Out” appears on the LCD panel. After replacing it, press the RESET key and then the ENTER key to initialize the film.
See “Retransfer film” on
page 68
for more information about retransfer film.
1 Slide the door latch to the right
and open the printer door.
2 Press the retransfer film
cartridge eject button to remove the green cartridge.
3 Remove both used film spools
from the cartridge (if present).
4 Load the new roll of retransfer
film on the cartridge:
a Put the full roll of film on
the green supply spindle as shown.
b Put the empty take-up
spool on the black take-up spindle.
c Align the retransfer film
along the three film guides.
d Wind two frames of film
onto the take-up spool.
e Take up slack by turning
the supply knob clockwise. The supply knob must be pulled out slightly to turn. If slack cannot be removed, check that the supply and take-up spools are firmly seated on the spindles. To ease installation, the film must be tight along the film guides. Turning the supply and take-up knobs will help maintain the proper tension.
5 Replace the loaded retransfer film cartridge in the printer until it clicks
into position.
6 Close the printer door.
10 RP90 Plus E and RL90 User Guide
Load Supplies

Load laminate

Tips: Handling patch or topcoat material
After powering on the
laminator, the patch or topcoat material must be initialized. Press the laminator’s RESET/
K and
then the ENTER keys to initialize the material.
The inside of the laminator
contains hot surfaces. Use care when working in these areas.
Keep unused laminating
material in the original package.
Don't place material on a
dusty or dirty surface — dirt can affect card quality.
During the laminating
process, do not turn the power switch off, open the laminator door, or unplug the laminator.
See “Laminator material” on
page 68 for more information
about laminating material.
1 Open the laminator door by
pulling the top of the door toward you.
2 Press the laminator cartridge
eject button and remove the laminator cartridge carefully. The material must be tight when removing the cartridge.
3 Place the roll of
material and empty take-up spool side by side on a clean surface.
4 Remove the label from the
patch or topcoat material and use it to secure the free end of the material to the empty take­up spool, making sure the edges are even.
5 Load the new roll of material
on the cartridge:
a Put the full roll of material
on the supply spindle.
b Put the empty take-up
spool on the take-up spindle.
c Align the material along
the four metal guides as shown on the cartridge label.
d Wind two or three
rotations of film onto the take-up spool. Take up slack between the spools by turning the supply knob clockwise. If slack cannot be removed, check that the supply and take-up spools are firmly seated on the spindles.
6 Replace the loaded laminator
cartridge in the laminator until it clicks into position.
7 Close the laminator door.
RP90 Plus E and RL90 User Guide 11

Power on

Check the PC connection

The printer and PC are connected when the printer is set up. To avoid receiving error messages on the LCD panel, make sure that all supplies are properly loaded and in position before powering on the printer. Before you begin processing cards, check the following:
The printer door and card hopper are closed securely.
The USB data cable (with ferrite bead) is securely connected to the
Power on
printer and the PC.
OR
The Network data cable is securely connected to the printer and to a network port.
The power cable is securely connected to the printer and appropriate grounded power source.
The card stacker is attached to the printer or to the optional laminator.
Make sure cards and all other supplies are loaded. See
Supplies” on page 8
for more information.
“Load
12 RP90 Plus E and RL90 User Guide
Power on

Optional laminator connection

When using the optional RL90 laminator, check the following:
The optional laminator cable is securely connected to the printer and the laminator.
The power cord is connected to the laminator and appropriate grounded power source.
Supplies are loaded and the laminator door is closed securely.
Always power off the printer and laminator before you
CAUTION:
connect or disconnect the laminator cable.
RP90 Plus E and RL90 User Guide 13

Power on the laminator

Power on
Tips for laminator power
When connected to a
printer, laminator messages will not be displayed until the printer is powered on.
Wait while the laminator
initializes.
Follow the guidelines for
your organization about when to power the laminator on and off.
Check that the red
INLET switch, located on the back of the laminator, is set for your input voltage.
When the optional RL90 laminator is installed, turn the laminator power on before powering on the printer.
1 Press the “|" symbol on the
laminator power switch.
2 The laminator powers on. The
LCD panel displays "Initializing" and the green Ready light blinks.
3 "Preheating" is displayed for
approximately four minutes while the heat roller warms to operating temperature.
4 The LCD panel shows "Ready" and the Ready light is steady green
when the laminator is ready to process cards.
LCD sequence on laminator startup
14 RP90 Plus E and RL90 User Guide
Power on

Power on the printer

Tips for printer power
To avoid receiving errors
on the LCD panel, make sure that all supplies are properly loaded and in position before powering on the printer.
Wait while the printer
initializes.
Follow the guidelines for
your organization about when to power the printer on and off.
1 Press the “|" symbol on the
power switch.
2 The printer powers on. The
LCD panel shows the firmware version and the printer begins initializing. The LCD panel shows "Initializing" while the printer checks and positions the ink ribbon and retransfer film.
3 When operation checks are
complete, "Preheating" is displayed on the LCD panel for approximately four minutes while the retransfer roller and bend remedy roller warm to their operating temperatures.
4 The LCD panel shows "Ready" and the Ready Light is steady green.
5 The first time you print cards, initialize the ink ribbon. See “Initialize
the ink ribbon” on page 16
6 The first time you print cards, set and initialize the retransfer film. See
“Set the retransfer film type” on page 16 and “Initialize the retransfer film” on page 17
LCD sequence on printer startup
for the steps to follow.
for the steps to follow.
The printer can require up to 4 minutes between power-on and the “Ready” status.
RP90 Plus E and RL90 User Guide 15

Prepare to print cards

Initialize the ink ribbon

Prepare to print cards
Tips – Ink ribbon
To avoid dirt and dust
particles that might adhere to the ink ribbon during loading, move (initialize) the ink ribbon one or two panels each time the ink cartridge is removed from the printer.
1 Press the RESET key on the
control panel.
2 The LCD display reads
"Initialize OK?"
3 Use the up and down arrow
keys to select "2'nd Panel, OK?" or "Next Panel, OK?"
— Press the ENTER key
when "Initialize OK?" is displayed to initialize the printer without winding the ribbon.
— Press the ENTER key
when "2'nd panel, OK" is displayed and the printer winds the ribbon two panel sets.
— Press the ENTER key
when "Next Panel, OK?" is displayed and the printer winds the ribbon one panel set.

Set the retransfer film type

Tips – Retransfer film
Set the retransfer film type
when you set up the printer.
If you change the type of
film, set the type of retransfer film you are using.
16 RP90 Plus E and RL90 User Guide
1 Press the MENU key until
"Retransfer" is displayed.
2 Press the ENTER key.
3 "Media Type" is displayed.
4 Use the up and down arrow
keys to select Std (1000/roll). Selections of 250 and 750 are not available at this time.
5 Press the ENTER key.
6 Press EXIT twice to return to
the "Ready" display.
Prepare to print cards

Initialize the retransfer film

Tips – Retransfer film
To avoid dirt and dust
particles that might adhere to the film during loading, (move) initialize the retransfer film one or two panels each time the film cartridge is removed from the printer.
1 Press the RESET key on the
control panel.
2 The LCD display reads
"Initialize OK?"
3 Use the up and down arrow
keys to select "2'nd Panel, OK?" or "Next Panel, OK?"
— Press the ENTER key
when "Initialize, OK?" is displayed to initialize the printer without winding the film.
— Press the ENTER key
when "2'nd panel, OK?" is displayed and the printer winds the retransfer film two panels.
— Press the ENTER key
when "Next Panel, OK?" is displayed and the printer winds the film one panel.

Initialize the patch or topcoat material (optional RL90 laminator only)

You must initialize the laminate material each time it is changed.
To initialize the laminate, press RESET/K and then the ENTER key on the laminator LCD panel.
RP90 Plus E and RL90 User Guide 17

Printing cards

Cards can be sent from ID software such as Datacard® ID Works® identification software. ID software handles the types of information used on cards.
If you do not have ID software, you can use another PC application to format the information to print on cards; however, most PC applications do not support magnetic stripe encoding or smart card programming. With any application, test the card design to verify the results.
The printer’s LCD panel displays the following sequence when a card is sent to print:
Printing cards

Print cards using ID software

1 Follow the instructions for the ID software to capture, format, and save the data for
the card.
2 In the software, send cards to the
printer (usually, use the Print button).
3 The printer driver receives data for
each card, prepares the card for printing, and sends each card to the printer.
18 RP90 Plus E and RL90 User Guide

Print from a PC application

Tips – Printing
The “Print” check box in
the Print tab must be checked to print cards.
During the printing
operation, do not open the printer or optional laminator door.
Do not open the card
hopper when the printer LCD panel displays “Loading” through “Retransfer”.
Do not power off the
printer, laminator, or PC during the printing or laminating process.
Do not unplug the printer
or optional laminator during printing or laminating.
Do not pull out the data
cable or the printer-to­laminator connection cable during printing or laminating.
On the PC, do not use
the hibernate or standby modes. If the PC powers down while a card is in the printer, it can stop processing and remain in the printer.
1 Use the application's page setup feature to set the following:
— Set paper or page size to CR80 card or 2.125" x 3.375"
— Set the orientation for the card design – either portrait or landscape.
— Set margins to zero for edge to edge printing.
2 Format and save the card information.
3 Select the Datacard RP90 Plus E U1 printer from the Print dialog box.
Datacard RP90 Plus E U1 is the default name of the printer. Your printer may have a different name.
4 Click the Properties button to open the Printing Preferences dialog
box. Use the Setup, Print, and Encode tabs to set printer properties.
Setup tab
Use the Setup tab to set the card orientation, number of copies, and whether to reverse the card. The Setup tab also displays the type of card, the type of ink ribbon in the printer, and the quantity of ink ribbon and retransfer film remaining.
Print tab
Use the Print tab to set printing, printing one side or both sides, and rotate. The Print tab contains settings for using the color (YMC) and black (K) panels of the print ribbon. The tab also contains controls for color adjustment, setting up a look-up table, and specifying the print area for ribbon panels.
Encode tab
The Encode tab contains settings for using smart card (IC) and magnetic stripe encoding. You can also specify whether to rotate the card after an encoding step.
5 Print the card.
Printing cards
20 RP90 Plus E and RL90 User Guide

Viewing and changing printer settings

This section describes how to view and change printer and laminator settings. It describes:
“Printing Preferences” on page 22
“Printing Properties” on page 24
“Status Monitor” on page 25
“Using the LCD menus” on page 35
“About the Printer LCD panel” on page 35
“Using the Printer LCD panel” on page 36
“About the Laminator LCD panel” on page 41
“Using the Laminator LCD panel” on page 42
3
RP90 Plus E and RL90 User Guide
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