Danby DDW621WDB Use & Care

DISHWASHER

Owner’s Manual.............................1 - 14

OWNER’S MANUAL MANUEL DU PROPRIÉTAIRE MANUAL DEL PROPIETARIO

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Manuel du propriétaire.................15 - 28

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MODEL • MODÈLE • MODELO

DDW621WDB

www.Danby.com

DANBY PRODUCTS LIMITED, ONTARIO, CANADA N1H 6Z9

DANBY PRODUCTS INC., FINDLAY, OHIO, USA 45840

2018.11.15

Welcome

Welcome to the Danby family. We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting and maintenance tips to ensure the reliability and longevity of your appliance.

Visit www.Danby.com to access self service tools, FAQs and much more. For additional assistance call 1-800-263-2629.

Note the information below; you will need this information to obtain service under warranty. You must provide the original purchase receipt to validate your warranty and receive service.

Model Number: _________________________________________________

Serial Number: _________________________________________________

Date of Purchase: _______________________________________________

Need Help?

Before you call for service, here are a few things you can do to help us serve you better.

Read this owner’s manual:

It contains instructions to help you use and maintain your appliance properly.

If you receive a damaged appliance:

Immediately contact the retailer or builder that sold you the appliance.

Save time and money:

Check the troubleshooting section at the end of this manual before calling. This section will help you solve common problems that may occur.

1-800-26- Danby

(1-800-263-2629)

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.

This appliance is equipped with a cord that has a grounding wire and grounding plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2-prong wall outlet, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.

WARNING - Improper use of the grounding plug can result in a risk of electric shock. Consult a qualiﬁ ed electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

DO NOT USE AN EXTENSION CORD

SAFETY REQUIREMENTS

• Children should be supervised to ensure that they do not play with the appliance.

• Do not stand, sit or lean on the door or dish rack. Do not place heavy items on the door when it is open.

• Do not touch the heating element during or immediately after use.

• Do not operate the appliance unless all enclosure panels are properly installed.

• Open door carefully during operation, water may leak. Proceed with caution as water may be hot.

• Do not wash plastic items unless they are marked dishwasher safe.

• Use only detergent and rinse additives that are designed for an automatic dishwasher.

Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances cut or remove the third ground prong from the power cord.

If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualiﬁ ed person in order to avoid hazard.

Ensure that component parts are replaced with like components and that servicing is done by factory authorized service personnel to minimize the risk of possible ignition due to incorrect parts or improper service.

This appliance is not intended for use by persons (including children) whose physical, sensory or mental capabilities may be different or reduced, or who lack experience or knowledge, unless such persons receive supervision or training to operate the appliance by a person responsible for their safety.

• Never use soap, laundry detergent or hand washing detergent in the dishwasher.

• Keep detergent and rinse aid out of the reach of children.

• Check that the detergent dispenser is empty after completion of the wash cycle.

• Dishwasher detergents are strongly alkaline and can be extremely dangerous if swallowed. Avoid contact with the skin and eyes.

• Remove the door of the appliance when removing from service or discarding.

• This appliance should be connected to the water mains using new hose sets. Old hoses should not be reused.

• The maximum permissible inlet water pressure is 1Mpa.

• The minimum permissible inlet water pressure is

0.04Mpa.

SAVE THESE INSTRUCTIONS!

INSTALLATION INSTRUCTIONS

CONTROL PANEL

1. Power Button: Press to turn the appliance on or off.

2. Rinse Aid Warning Light: Illuminates when the rinse aid dispenser is empty.

3. Water Indicator: Illuminates when an issue arises with the water supply.

4. Program Indicator: Illuminates to show which program is running.

5. Delay Time Indicators: Shows how much time is remaining until delayed start, either 2, 4, 6 or 8 hours.

For 6 hours, the 2 and the 4 will illuminate at the same time.

6. Delay Button: Press to delay the start of the chosen program.

7. Program Selector Button: Press to chose a program.

8. Start/Pause Button: Press to begin the chosen program or to pause a program that is running.

FEATURES

1. Cup Shelf

2. Basket

3. Cutlery Basket

4. Filter Assembly

5. Spray Arms

6. Detergent Dispenser

7. Rinse Aid Dispenser

6 7

8. Inlet Hose Connection

9. Drain Hose Connection

INSTALLATION INSTRUCTIONS

WATER CONNECTION

The dishwasher uses a Quick Connect assembly to connect to the water source. Ensure that all the following parts are present before beginning the connection process.

Drain Hose

1. Drain Connection

2. Quick Connect Connection

Inlet Hose

3. Inlet Connection

4. Quick Connect Connection

Only use the hoses

provided with the

appliance. Using longer

hoses will affect the

performance of the unit.

Faucet Adapter

5. Faucet Adapter

6. Faucet Washer x3 (2 thick washers and 1 thin washer)

Quick Connect

7. Pressure Relief Valve

8. Faucet Adapter Connection

9. Locking Collar

10. Inlet Hose Connection

11. Drain Hose Connection

INSTALLATION INSTRUCTIONS

CONNECTING THE DISHWASHER

The appliance should be placed on a solid, ﬂ at counter, near the water source.

To connect the dishwasher to the water source:

1. Remove the aerator from the faucet and screw the faucet adapter onto the faucet. The faucet adapter is compatible with both male (outside threaded) or female (inside threaded) faucets.

2. The faucet washer may or may not be necessary. Once the faucet adapter is attached to the faucet, turn on the water tap to test the connection. If there are leaks at the tap adapter connection, add the faucet washer and reattach. If there are still leaks when using the faucet washer, wrap teﬂ on tape around the faucet or the tap adapter and reattach.

3. Pull down the locking collar on the Quick Connect and push the end of the Quick Connect onto the end of the faucet adapter. When the Quick Connect clicks over the faucet adapter, release the locking collar.

4. Attach the water inlet hose and the drain hose to the back of the appliance. Ensure that both connections are tightened and connected to the correct ports.

DISCONNECTING THE DISHWASHER

When the wash program is complete, turn off the water source before attempting to disconnect the appliance.

1. Press the pressure relief valve (red button) on the Quick Connect to release any remaining water from the water inlet hose.

WARNING: Failure to relieve the water pressure before disconnecting the Quick Connect from the faucet will result in pressurized water spray at the connection point. This water can be very hot and could cause burns or scalding.

2. Disconnect the inlet hose and the drain hose from the Quick Connect. Allow any water left in the hoses to drain before proceeding.

Note: For convenience, the drain hose and inlet hose can remain attached to the Quick Connect when not in use. Make sure that all water is drained from the hoses before storing.

3. Disconnect the inlet hose and the drain hose from the back of the appliance.

4. Pull down the locking collar on the Quick Connect and pull downward to remove it from the faucet adapter.

5. Attach the water inlet hose and the drain hose to the Quick Connect. Ensure that the hoses are connected to the correct points on the Quick Connect. The drain hose should connect to the longer port on the Quick Connect. The inlet hose should connect to the shorter port on the Quick Connect.

6. Do not turn on the water source until you are ready to run a wash program. Once the water source is turned on, the inlet hose is pressurized and ﬁ lled with water. The water is released into the unit once the wash program begins.

5. The faucet adapter can be removed or it can remain on the faucet as it does contain an aerator. If the faucet adapter is removed, remember to replace the aerator on the faucet.

Note: Hard water conditions will adversely affect the performance of the dishwasher. Hard water will deposit lime or white scaling onto the stainless steel surface of the dishwasher tub, the faucet aerator and the internal ﬁ lter assembly. It is recommended to periodically run a rinse cycle with 1 cup (250 ml) of white vinegar while the dishwasher is empty to remove any scaling.

OPERATING INSTRUCTIONS

LOADING THE DISHWASHER BASKET

• Only place dishes in this appliance that are marked as dishwasher safe.

• Use a mild detergent.

Items that should not be placed in a dishwasher

• Cutlery with wooden, bone china or mother-ofpearl handles.

• Plastic items that are not heat resistant.

• Items that have been repaired with glue that is not heat resistant.

• Pewter, copper or steel items.

• Wooden platters.

• Items made from synthetic ﬁ bers.

• Items with glazed patterns may fade if machine washed frequently.

Tips for efﬁ cient loading

Dishwasher Basket

• Load hollow items such as cups, glasses or pans with the opening downward so that water cannot collect in the container.

• Items must not lie inside one another or cover one another.

• To avoid damage to glasses, they should not touch.

• Sharp items of cutlery such as carving knives should be loaded horizontally in the basket to avoid injury when unloading.

• Do not overload the appliance.

LOADING THE CUTLERY BASKET

Cutlery should be placed in the cutlery basket with the handles facing down. Ensure that cutlery items do not nest inside of one another as this can affect cleaning performance.

Sharp or pointed items should be placed in the cutlery basket with points facing down to avoid injury when unloading.

Do not place excessively small items into the dishwasher as they could fall through the basket and impact the operation of the appliance.

Plate racks can be stowed horizontally if large items are being loaded into the basket.

An example of a fully loaded dishwasher basket is below.

OPERATING INSTRUCTIONS

DETERGENT DISPENSER

The detergent dispenser must be ﬁ lled before the start of each wash cycle. Consult the Wash Cycle Table (page 9) for speciﬁ c information on the correct amount of detergent to use with each cycle.

This appliance requires less detergent and rinse aid than a conventional dishwasher. Generally, only one tablespoon of detergent will be required for a normal wash load. More heavily soiled items may require more detergent.

Always add the detergent just before starting the wash cycle. Adding the detergent to the appliance too soon can cause it to become damp and it may not dissolve properly.

Detergent Dispenser

Rinse Aid Dispenser

If the detergent dispenser is closed, press the latch to open it.

• The left detergent compartment can hold a maximum of 15 g of detergent.

• The right detergent compartment can hold a maximum of 25 g of detergent.

Ensure that the detergent dispenser is closed before closing the door of the appliance.

If the dishes are heavily soiled, additional detergent can be placed in the pre-wash detergent chamber on the outside of the lid.

Note about detergent tablets and gel packs

Latch

Left Compartment Right Compartment

Pre-Wash Detergent Chamber

Detergent tablets and gel packs of different brands dissolve at different speeds. Some detergent tablets or gel packs cannot dissolve and develop their full cleaning power in a compact dishwasher.

For this reason, it is not recommended to use detergent tablets or gel packs with this appliance.

Dishwasher detergent is corrosive.

Keep out of reach of children.

OPERATING INSTRUCTIONS

RINSE AID DISPENSER

Rinse aid can be used to prevent water droplets or streaks from forming on dishes. The rinse aid will be released automatically during the ﬁ nal rinse.

The rinse aid dispenser is located inside the door, next to the detergent dispenser. To ﬁ ll the rinse aid dispenser, open the cap and pour rinse aid into the dispenser until the level indicator on the right turns black. Be careful not to overfull the dispenser. The total volume of the rinse aid dispenser is 110 ml.

Do not put any other substance in the rinse aid dispenser as this can damage the appliance.

As the rinse aid diminishes, the size of the black dot on the rinse aid level indicator will change. Once the black dot has become clear, the rinse aid dispenser should be reﬁ lled.

Detergent Dispenser

Rinse Aid Indicator

Full

3/4 full

Rinse Aid Dispenser

Twist cap to the left and pull out to remove. Make sure to replace the cap after ﬁ lling.

The rinse aid dispenser has four settings. The recommended setting is “3”.

If dishes are not drying properly or if water spots are forming, turn the setting to “4”.

If there is a sticky residue on dishes after washing, turn the setting to “1” or “2”.

1/2 full

1/4 full

Empty

Adjust the amount of rinse aid that will be dispensed by changing the setting on the knob inside the dispenser.

OPERATING INSTRUCTIONS

WASH CYCLE TABLE Press the program button to select the desired wash program.

Program Cycle Description Cycle Breakdown Detergent

(pre/main)

Heavy For heavily

soiled loads such as pots and pans

Normal For normally

soiled loads; standard daily cycle

Light For lightly soiled

loads

Pre-Wash Pre-Wash (50°C) Wash (55°C) Wash (50°C) Rinse Rinse (68°C) Drying

Pre-Wash Pre-Wash Wash (52°C) Rinse Rinse (65°C) Drying

Pre-Wash Pre-Wash (50°C) Wash (55°C) Rinse Rinse (60°C) Drying

3/25 grams 100 minutes 0.47 kWh 14.5 litres

3/25 grams 110 minutes 0.38 kWh 10.8 litres

3/25 grams 75 minutes 0.32 kWh 12 litres

Running Time (minutes)

Energy Use (kWh)

Water Use (Liters)

Glass For lightly soiled

glassware

Speed A fast cycle for

lightly soiled loads

Rinse Rinse cycle only Pre-Wash

Wash (45°C) Rinse Rinse (50°C)

Pre-wash Pre-wash (50°C) Wash (50°C) Rinse Rinse (55°C)

Rinse

15 grams 20 minutes 0.22 kWh 7 litres

15 grams 45 minutes 0.29 kWh 12 litres

N/A 24 minutes 0.02 kWh 5 litres

OPERATING INSTRUCTIONS

STARTING A WASH CYCLE

1. Load the dishwasher as per the loading instructions.

2. Add detergent and rinse aid as required.

3. Ensure the dishwasher is connected to a water supply and that the water is turned on.

4. Insert the plug into the power supply.

5. Close the dishwasher door and press the power button to turn on the appliance.

6. Press the Program button to choose the desired wash program.

7. Press the Start/Pause button to begin the cycle.

CHANGING THE WASH PROGRAM

The wash program can be changed at any time. If the detergent dispenser has already opened, it is recommended to add more detergent before starting the new cycle.

To change the program:

DELAYING A CYCLE

A program can be set to start after a delay of up to 8 hours.

To set a time delay:

1. Load the dishwasher, add detergent and ensure the appliance is connected to a water supply and that the water is turned on.

2. Press the Program button to choose the desired wash program.

3. Press the delay button to choose the number of hours to delay before beginning the program.

4. Press the Start/Pause button to conﬁ rm the cycle.

ENDING A WASH CYCLE

When a wash cycle is completed, a buzzer will sound for 8 seconds, then stop. The appliance will automatically turn off after 30 minutes of inactivity.

1. Press the Start/Pause button to pause the current program.

2. Reﬁ ll the detergent dispenser if necessary.

3. Press and hold the Program button for 3 seconds to clear the program memory.

4. Press the Program button to choose a new program.

5. Press the Start/Pause button to begin the cycle.

ADDING A FORGOTTEN DISH

A forgotten dish can be added to a running cycle any time before the detergent dispenser has opened. If the detergent has already been released into the appliance, it is recommended not to add more dishes as they will not receive adequate cleaning.

To add a dish:

1. Press the Start/Pause button to pause the cycle.

2. Open the door slowly as the spray arm may still be turning.

3. Add the forgotten dishes.

4. Close the door.

5. Press the Start/Pause button to resume the cycle. The appliance can take up to 10 seconds to restart.

To turn off and unload the dishwasher:

1. Press the power button to turn the appliance off.

2. Turn off the water supply and unplug the appliance from the power source.

3. Allow the appliance to remain undisturbed with the door closed for approximately 5-10 minutes at the end of a cycle. Opening the door too quickly while the internal temperature is still very hot can cause ﬂ ash drying which can leave spots and streaks on dishes.

4. Open the door carefully as the air inside the appliance can still be hot. Leave the door ajar for a few minutes before removing dishes to allow them to cool and dry. Hot dishes can be sensitive to knocks and may break; they should be allowed to cool before removing from the appliance.

Note: It is normal for a small amount of water to remain inside the appliance at the end of a cycle. This water will evaporate and does not need to be manually drained.

CARE & MAINTENANCE

FILTER SYSTEM

The ﬁ lter system removes food particles from the wash water and traps them. It is highly recommended to empty and clean the ﬁ lters after every wash cycle.

There are three parts to the ﬁ lter system:

1. Coarse ﬁ lter: This ﬁ lter traps larger items such

as pieces of bone or glass that could block the drain.

To clean this ﬁ lter, squeeze the top and lift it out of the assembly. Discard any items in this ﬁ lter and then rinse with warm water.

2. Fine ﬁ lter: This ﬁ lter traps food particles and

residue and prevents it from being re-deposited on the dishes during the rinse cycle.

To clean this ﬁ lter, grip the top and pull it out of the assembly. Discard any items in this ﬁ lter and then rinse with warm water.

3. Main ﬁ lter: This ﬁ lter holds the smallest food

particles.

It is not necessary to manually clean this ﬁ lter as particles trapped by this ﬁ lter are pulverized by a special jet on the spray arm and are washed down the drain.

Note: All three pieces of the ﬁ lter may come out of the unit in one piece and can be difﬁ cult to separate. It is still possible to rinse and clean the ﬁ lters as one piece and then replace inside the appliance.

SPRAY ARM

The spray arm can be removed from the appliance by pulling gently upwards. Rinse the spray arm with warm water to remove any debris that can clog the nozzles. Replace the spray arm in the appliance by pushing downward until it clicks into place. Ensure that the spray arm movement is not impeded before running another cycle.

CARE & MAINTENANCE

CLEANING

• Unplug the appliance from the power source before completing any cleaning or maintenance.

• After every wash, turn off the water supply and leave the door slightly open so that moisture and odors are not trapped inside the appliance.

• Only use a soft cloth and mild detergent to clean the appliance. Never use solvents or abrasive cleaning agents as this can damage the appliance.

• To remove water spots from the interior of the appliance, use a soft cloth dampened with a small amount of vinegar.

• If the appliance will not be used for a long period of time, it is recommended to run a normal wash cycle with the dishwasher empty and then leave the door open until the interior of the appliance is completely dry. This will help the door seals last longer and will help prevent odors from forming inside the appliance.

ERROR CODES

Speed cycle light is ﬂ ashing: Water supply issue

• The water faucet may not be turned on

• The water intake is obstructed

• The water pressure is too low

Glass cycle light is ﬂ ashing: Possible water leak

• The drain hose may not be properly connected

• The door may not be properly closed

• Clean the door seals with a damp sponge regularly to prevent odors from food particles that can become trapped in the door seal.

TROUBLESHOOTING

Danby Consumer Care: 1-800-263-2629 or consumerservice@danby.com

Hours of operation:

Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time Friday 8:30 am - 4:00 pm Eastern Standard Time

Information in this manual is subject to change without notice.

PROBLEM POSSIBLE CAUSE

No power • A fuse may be blown or the circuit breaker tripped

• Power surge

• Plug not fully inserted into the wall outlet

• Door not closed correctly

Water not drained from dishwasher • Kink in drain hose

• Filter clogged

• Drain pump malfunction

Detergent left in the dispenser • Dishes blocking dispenser from fully opening; unit may be

over loaded

Suds left in the appliance • Too much detergent or wrong kind of detergent

• Too much rinse aid

White ﬁ lm or cloudiness on dishes or interior tub

Noise inside the tub while running • The spray arm is hitting an item in the basket

Dishes are not clean • Dishes were loaded incorrectly

Dishes are not drying • Dishes were loaded incorrectly

Water leak at faucet adapter • Faucet washer may be too thick; remove the thick washer

• Hard water minerals

• Too much detergent

• Not enough rinse aid

• An item has fallen out of the basket and is on the bottom of the wash tub

• The wash program was not powerful enough

• Not enough detergent

• Items are blocking the spray arm; unit may be over loaded

• Filter clogged

• Too many dishes were loaded

• Not enough rinse aid

• Dishes removed too quickly

from the faucet adapter and replace it with the thin washer from the accessory bag

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