Trouble-Shooting Guide
10
Sometimes you may come across minor problems
that in most cases do not require a service call and
can be easily eliminated. The problem may have
resulted from improper handling and/or installation of
the appliance. Please refer to the below troubleshooting guide to assist you in identifying the
possible cause and solution to your problem. Should
the problem still persist after completing these
checkpoints. Contact the closest authorized service
agent in your area for assistance.
The Appliance Fails to
Operate After Connecting to
Electrical Power Supply
• Check the power cord is properly connected.
• Check the power supply in the electrical outlet.
(blown fuse / circuit breaker)
• Make sure the appliance is switched on.
(thermostat knob in operating position)
Continuous Operation of the
Cooling System
• The door is frequently opened or left open for
too long.
• The door is not properly closed (the door may sag,
the gasket may be polluted or damaged).
• Perhaps you may have overloaded the appliance
with fresh foods.
• The reason may be inadequate ventilation of the
compressor (assure adequate air circulation).
Ice Formation on the Inner
Rear Wall
As long as the defrost water runs to the channel and
through the outlet to the drain pan on the
compressor, automatic defrosting of the appliance
is assured.
In case the ice formation on the inner back wall is
increased (3-5 mm), ice should be manually
defrosted.
Set the thermostat knob to STOP (0) position and
leave the door open. Never use electric devices for
defrosting and do not scrape the ice or frost layer
with sharp objects.
After defrosting is complete, turn the knob to desired
position and close the refrigerator door.The cause of
increased ice formation may be one of the following:
the door does not seal well (clean the gasket if it is
contaminated, or replace it if it is damaged);
–the door is frequently opened or left too long;
–the food stored in the refrigerator was warm;
–the food or dish is touching the inner back wall.
Water is Leaking From the
Refrigerator
If the discharge water outlet is clogged, or the
defrost water drips over the channel, water will leak
from the refrigerator.
• Clean the clogged outlet, for example with a
plastic straw.
• Manually defrost the increased ice layer. See
“Ice Formation on the Inner rear Wall”
Noise
Cooling in a refrigerator-freezing appliance is made
possible by cooling the system using a compressor,
which will produce certain noise levels. How noisy
the appliance is depends on where it is placed, how it
is used and how old the appliance is.
• During the operation of the compressor the
noise of the liquid is heard and when the compressor
is not operating, the refrigerant flow is heard. This is
a normal condition and it has no influence
whatsoever on the lifetime of the appliance.
•After starting the appliance, the operation of
the compressor and the refrigerant flow may be
louder, which does not mean that something is wrong
with the appliance and it has no influence on the
lifetime of the appliance. Gradually the is noise
reduced.
• Sometimes unusual and louder noise is heard,
which is rather unusual for the appliance. This noise
is often a consequence of inadequate installation.
–The appliance must be level and installed on a firm
solid base/floor.
–It should not touch the wall or kitchen units standing
next to it.
–Check the accessories on the interior of the
appliance, they should be placed correctly in their
positions; also check, bottles, tins, and other vessels
are not touching each other causing rattling
and/or vibrations.