Daikin EHYHBH05AF, EHYHBH08AF, EHYHBX08AF, EHYKOMB33AA User reference guide

User reference guide
Daikin Altherma hybrid heat pump
EHYHBH05AF EHYHBH08AF EHYHBX08AF
EHYKOMB33AA

Table of contents

Table of contents
1 General safety precautions 4
1.1 About the documentation .............................................................................................................................................. 4
1.1.1 Meaning of warnings and symbols ................................................................................................................ 4
1.2 For the user..................................................................................................................................................................... 5
2 About this document 7
3 About the system 8
3.1 Components in a typical system layout.......................................................................................................................... 8
4 Operation 9
4.1 Overview: Operation....................................................................................................................................................... 9
4.2 The user interface at a glance ........................................................................................................................................ 10
4.2.1 Buttons............................................................................................................................................................ 10
4.2.2 Status icons ..................................................................................................................................................... 11
4.3 Basic usage ...................................................................................................................................................................... 12
4.3.1 Using home pages .......................................................................................................................................... 12
4.3.2 Using the menu structure .............................................................................................................................. 12
4.3.3 Turning ON/OFF controls ............................................................................................................................... 13
4.4 Space heating/cooling control........................................................................................................................................ 14
4.4.1 About space heating/cooling control............................................................................................................. 14
4.4.2 Setting the space operation mode................................................................................................................. 14
4.4.3 Determining which temperature control you are using ................................................................................ 16
4.4.4 Room thermostat control - About room thermostat control........................................................................ 17
4.4.5 Room thermostat control - Using the room temperature home pages ....................................................... 18
4.4.6 Room thermostat control - Using the leaving water temperature home pages .......................................... 22
4.4.7 Leaving water temperature control - About leaving water temperature control ........................................ 24
4.4.8 Leaving water temperature control - Using leaving water temperature control according to a schedule . 25
4.4.9 Leaving water temperature control - Using leaving water temperature control NOT according to a
schedule.......................................................................................................................................................... 25
4.4.10 External room thermostat control - About external room thermostat control............................................ 25
4.4.11 External room thermostat control - Using external room thermostat control ............................................ 26
4.5 Domestic hot water control............................................................................................................................................ 26
4.5.1 About domestic hot water control................................................................................................................. 26
4.5.2 Instant DHW (no tank installed) ..................................................................................................................... 26
4.5.3 Tank................................................................................................................................................................. 27
4.6 Advanced usage .............................................................................................................................................................. 31
4.6.1 About changing the user permission level..................................................................................................... 31
4.6.2 Using quiet mode ........................................................................................................................................... 31
4.6.3 Using holiday mode ........................................................................................................................................ 32
4.6.4 Reading out information ................................................................................................................................ 35
4.6.5 Configuring date, time, units of measurement, contrast and backlight ....................................................... 36
4.6.6 Configuring user profile and home pages...................................................................................................... 36
4.6.7 Locking and unlocking buttons and functions ............................................................................................... 37
4.7 Preset values and schedules........................................................................................................................................... 38
4.7.1 Using preset values......................................................................................................................................... 38
4.7.2 Using and programming schedules................................................................................................................ 39
4.7.3 Schedules: Example ........................................................................................................................................ 40
4.7.4 Predefined schedules: Room temperature + leaving water temperature (main) ........................................ 41
4.7.5 Predefined schedules: Leaving water temperature (additional)................................................................... 42
4.7.6 Predefined schedules: DHWtank temperature............................................................................................. 42
4.8 Weather dependent operation ...................................................................................................................................... 43
4.8.1 To set the weather dependent settings......................................................................................................... 43
4.9 Menu structure: Overview user settings........................................................................................................................ 44
4.10 Installer settings: Tables to be filled in by installer ........................................................................................................ 45
4.10.1 Quick wizard ................................................................................................................................................... 45
4.10.2 Space heating/cooling control ....................................................................................................................... 46
4.10.3 Domestic hot water control [A.4] .................................................................................................................. 46
4.10.4 Contact/helpdesk number [6.3.2].................................................................................................................. 46
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5 Setting the energy prices 47
5.1 To set the gas price......................................................................................................................................................... 47
5.2 To set the electricity price .............................................................................................................................................. 47
5.3 To set the electricity price schedule timer..................................................................................................................... 48
5.4 About energy prices in case of an incentive per kWh renewable energy ..................................................................... 48
5.4.1 To set the gas price in case of an incentive per kWh renewable energy...................................................... 48
Daikin Altherma hybrid heat pump
4P355632-1E – 2020.10
Table of contents
5.4.2 To set the electricity price in case of an incentive per kWh renewable energy ........................................... 48
5.4.3 Example .......................................................................................................................................................... 48
6 Energy visualisation 50
6.1 To view the energy statistics .......................................................................................................................................... 50
7 Energy saving tips 51
8 Maintenance and service 52
8.1 Overview: Maintenance and service .............................................................................................................................. 52
8.2 To find the contact/helpdesk number............................................................................................................................ 52
9 Troubleshooting 53
9.1 Overview: Troubleshooting ............................................................................................................................................ 53
9.2 To check the error history .............................................................................................................................................. 53
9.3 To check the warning history.......................................................................................................................................... 53
9.4 Symptom: You are feeling too cold (hot) in your living room........................................................................................ 53
9.5 Symptom: The water at the tap is too cold.................................................................................................................... 54
9.6 Symptom: Heat pump failure ......................................................................................................................................... 54
10 Relocation 56
10.1 Overview: Relocation ...................................................................................................................................................... 56
11 Disposal 57
12 Glossary 58
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1 | General safety precautions

1 General safety precautions

1.1 About the documentation

The original documentation is written in English. All other languages are
translations.
The precautions described in this document cover very important topics, follow
them carefully.
The installation of the system, and all activities described in the installation
manual and in the installer reference guide MUST be performed by an authorised installer.

1.1.1 Meaning of warnings and symbols

DANGER
Indicates a situation that results in death or serious injury.
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.
DANGER: RISK OF BURNING/SCALDING
Indicates a situation that could result in burning/scalding because of extreme hot or cold temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
DANGER: RISK OF POISONING
Indicates a situation that could result in poisoning.
WARNING
Indicates a situation that could result in death or serious injury.
WARNING: PROTECT AGAINST FROST
Indicates a situation that could result in equipment or property damage.
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WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate injury.
NOTICE
Indicates a situation that could result in equipment or property damage.
Daikin Altherma hybrid heat pump
4P355632-1E – 2020.10
INFORMATION
Indicates useful tips or additional information.
Symbols used on the unit:
Symbol Explanation
Before installation, read the installation and operation manual, and the wiring instruction sheet.
Before performing maintenance and service tasks, read the service manual.
For more information, see the installer and user reference guide.
The unit contains rotating parts. Be careful when servicing or inspecting the unit.
Symbols used in the documentation:
Symbol Explanation
Indicates a figure title or a reference to it.
1 | General safety precautions

1.2 For the user

Example: " 1–3 Figure title" means "Figure 3 in chapter 1".
Indicates a table title or a reference to it.
Example: " 1–3 Table title" means "Table 3 in chapter 1".
WARNING
If you are NOT sure how to operate the unit, contact your installer.
WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children SHALL NOT play with the appliance.
Cleaning and user maintenance SHALL NOT be made by children without supervision.
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1 | General safety precautions
Units are marked with the following symbol:
This means that electrical and electronic products may NOT be mixed with unsorted household waste. Do NOT try to dismantle the system yourself: the dismantling of the system, treatment of the refrigerant, of oil and of other parts must be done by an authorized installer and must comply with applicable legislation.
WARNING
To prevent electrical shocks or fire:
Do NOT rinse the unit.
Do NOT operate the unit with wet hands.
Do NOT place any objects containing water on the unit.
CAUTION
Do NOT place any objects or equipment on top of the
unit.
Do NOT sit, climb or stand on the unit.
Units must be treated at a specialized treatment facility for reuse, recycling and recovery. By ensuring this product is disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. For more information, contact your installer or local authority.
Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted household waste. If a chemical symbol is printed beneath the symbol, this chemical symbol means that the battery contains a heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility for reuse. By ensuring waste batteries are disposed of correctly, you will help to prevent potential negative consequences for the environment and human health.
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2 About this document

1
20.0°C >
18.0°C >
22.0°C >
24.0°C >
7.4.1.1 Room temperature Comfort (heating)
Eco (heating) Comfort (cooling) Eco (cooling)
Select
Scroll
Thank you for purchasing this product. Please:
Read the documentation carefully before operating the user interface to ensure
the best possible performance.
Request the installer to inform you about the settings that he used to configure
your system. Check if he has filled in the installer settings tables. If not, request him to do so.
Keep the documentation for future reference.
Target audience
Endusers
Documentation set
This document is part of a documentation set. The complete set consists of:
General safety precautions:
- Safety instructions that you must read before operating your system
- Format: Paper (in the box of the indoor unit)
2 | About this document
Operation manual:
- Quick guide for basic usage
- Format: Paper (in the box of the indoor unit)
User reference guide:
- Detailed step-by-step instructions and background information for basic and
advanced usage
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer.
The original documentation is written in English. All other languages are translations.
Available screens
Depending on your system layout and installer configuration, not all screens in this document may be available on your user interface.
Breadcrumbs
Breadcrumbs help you to locate where you are in the menu structure of the user interface. This document also mentions these breadcrumbs.
Example: Go to [7.4.1.1]: > User settings > Preset values > Room temperature > Comfort (heating)
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3 | About the system
d
a b
c
e
f
g
BC
A
d
a b
c
e
f
g
BC
A

3 About the system

3.1 Components in a typical system layout

Depending on the system layout, the system can:
Heat up a space
Cool down a space (if a heating/cooling heatpump model is installed)
Produce domestic hot water
For other countries
Only for Switzerland
A Main zone. Example: Living room. B Additional zone. Example: Bedroom.
C Technical room. Example: Garage. a Outdoor unit heatpump
b Indoor unit heatpump
c Instant domestic hot water or domestic hot water (DHW) tank
d User interface at the indoor unit
e User interface in the living room, used as room thermostat
f Radiators
g Heatpump convectors or fan coil units
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4 Operation

4.1 Overview: Operation

You can operate the system via the user interface. This part describes how to use the user interface:
At a glance Buttons
Basic usage Information about:
4 | Operation
Part Description
Status icons
Home pages, where you can read out and change
settings that are meant for daily usage
Menu structure, where you can read out and
configure settings that are NOT meant for daily usage
ON/OFF controls
Space heating/cooling control
Domestic hot water control How to control domestic hot water:
Advanced usage Information about:
Preset values and schedules How to use preset values
How to control space heating/cooling:
Setting the space operation mode
Controlling the temperature
Reheat mode
Scheduled mode
Scheduled + reheat mode
Quiet mode
Holiday mode
Reading out information
Date, time, units of measurement, contrast and
backlight
User profile and home pages
Locking and unlocking buttons and functions
How to select and program schedules
Overview of predefined schedules
Menu structure Overview of menu structure
Installer settings table Overview of installer settings
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4 | Operation
a
ef
b
d
c

4.2 The user interface at a glance

4.2.1 Buttons

a HOME PAGES
Switches between home pages (when you are on a home page).Goes to the default home page (when you are in the menu structure).
b MALFUNCTION INFORMATION
If a malfunction occurs, is displayed on the home pages. Press to display more information about the malfunction.
c ON/OFF
Turns ON or OFF one of the controls (room temperature, leaving water temperature, DHWtank temperature).
d MENU STRUCTURE/BACK
Opens the menu structure (when you are on a home page).Goes up a level (when you are navigating through the menu structure).Goes back 1step (example: when you are programming a schedule in the
menu structure).
e    NAVIGATING/CHANGING SETTINGS
Navigates the cursor on the display.Navigates through the menu structure.Changes settings.Selects a mode.
f OK
Confirms a selection.Enters a submenu in the menu structure.Switches between displaying actual and desired values, or between
displaying actual and offset values (if applicable) on the home pages.
Goes to the next step (when you are programming a schedule in the menu
structure).
Enables you to activate or deactivate button lock if pressed for more than
5seconds on a home page.
Enables you to activate or deactivate a function lock if pressed for more
than 5seconds in the main menu of the menu structure.
INFORMATION
If you press or while changing settings, the changes will NOT be applied.
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4P355632-1E – 2020.10

4.2.2 Status icons

4 | Operation
Icon Description
Space operation mode = Heating.
Space operation mode = Cooling.
Heat pump (compressor) operation or boiler operation. This symbol is related to the home page.
Desired room temperature = preset value (Comfort; daytime).
Desired room temperature = preset value (Eco; nighttime).
On the room temperature home page: Desired room
temperature = according to the selected schedule.
On the DHWtank temperature home page: DHWtank mode =
Scheduled mode.
DHWtank mode = Reheat mode.
DHWtank mode = Scheduled + reheat mode.
Domestic hot water operation.
Actual temperature.
Desired temperature.
At the next scheduled action, the desired temperature will increase.
At the next scheduled action, the desired temperature will NOT change.
At the next scheduled action, the desired temperature will decrease.
The preset value (Comfort or Eco) or scheduled value is temporarily overruled.
The DHWtank booster mode is active or ready to be activated.
Quiet mode is active.
Holiday mode is active or ready to be activated.
Button lock mode and/or function lock mode is active.
Boiler operation.
Heat pump (compressor) operation.
Boiler and heat pump (compressor) operation.
The disinfection mode is active.
A malfunction occurred. Press to display more information about the malfunction.
Weather-dependent mode is active.
User permission level = Installer.
Defrost/oil return mode is active.
Hot start mode is active.
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4 | Operation

4.3 Basic usage

4.3.1 Using home pages

Icon Description
Emergency operation is active.
INFORMATION
When the gas boiler is in maintenance mode, a gas boiler test run is being performed or changes to settings are being saved, the user interface displays Busy.
If this is the case, the user interface is temporarily disabled so as not to allow interference with the actions the system is performing at that moment.
INFORMATION
Boiler operation does NOT necessarily imply burner operation. When a heating demand is sent to the boiler, boiler operation ( ) is continuous, but the burner will ONLY operate alternately.
About home pages
You can use the home pages to read out and change settings that are meant for daily usage. What you can see and do on the home pages is described where applicable. Depending on your system layout, the following home pages may be possible:
Room temperature (Room)
Main leaving water temperature (LWT main)
Additional leaving water temperature (LWT add)
DHWtank temperature (Tank)
Instant DHW (DHW)
To go to a home page
1 Press .
Result: One of the home pages is displayed.
2 Press again to display the next home page (if any).

4.3.2 Using the menu structure

About the menu structure
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12
You can use the menu structure to read out and configure settings that are NOT meant for daily usage. What you can see and do in the menu structure is described where applicable. For an overview of the menu structure, see "4.9Menu structure:
Overview user settings"[444].
To go to the menu structure
1 From a home page, press .
Result: The menu structure is displayed.
Daikin Altherma hybrid heat pump
4P355632-1E – 2020.10
1 > > > >
Select
Scroll
Set time/date Holiday Quiet mode Operation mode Select schedules Information
Auto
Heating
To navigate in the menu structure
Use , , , , and .

4.3.3 Turning ON/OFF controls

About turning ON/OFF controls
Before you can control… You have to turn ON…
Room temperature Room temperature control (Room)
4 | Operation
Main (+ additional) leaving water temperature
Main (+ additional) leaving water temperature control (LWT main and LWT add)
Main and additional leaving water temperature control are always turned ON or OFF together.
DHWtank temperature Domestic hot water control (Tank)
Instant DHW temperature Instant domestic hot water control
(DHW)
If you turn ON… Then…
Room temperature control Main (+ additional) leaving water
temperature control is automatically turned ON.
Main (+ additional) leaving water temperature control
Room temperature control is NOT automatically turned ON.
If you turn OFF… Then…
Room temperature control Main (+ additional) leaving water
temperature control is NOT automatically turned OFF.
Main (+ additional) leaving water temperature control
Room temperature control is automatically turned OFF.
To check if a control is turned ON or OFF
1 Go to the home page of the control. Example: Room temperature home page
(Room).
2 Check if the LED is ON or OFF. Note: If the control is turned OFF, OFF is also
displayed on the screen.
To turn ON or OFF the room temperature control
1 Go to the room temperature home page (Room).
2 Press .
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4 | Operation

4.4 Space heating/cooling control

To turn ON or OFF the leaving water temperature (main + additional) control
1 Go to one of the following the home pages:
Main leaving water temperature home page (LWT main)Additional leaving water temperature home page (LWT add)
2 Press .
To turn ON or OFF the domestic hot water control
1 Go to the DHWtank temperature home page (Tank).
2 Press .
To turn ON or OFF the instant domestic hot water control
1 Go to the instant DHW temperature home page (DHW).
2 Press .
NOTICE
Room frost protection. Even if you turn OFF the leaving water temperature (main +
additional) control via the home pages (LWT main + LWT add), room frost protection –if enabled– will remain active.

4.4.1 About space heating/cooling control

Controlling space heating/cooling typically consists of the following stages:
1 Setting the space operation mode 2 Controlling the temperature
Depending on the system layout and installer configuration, you use a different temperature control:
Room thermostat control (linked or NOT linked to leaving water temperature)
Leaving water temperature control
External room thermostat control

4.4.2 Setting the space operation mode

About space operation modes
Depending on your heat pump model, you have to tell the system which space operation mode to use: heating or cooling.
If a… heatpump model is
installed
Heating/cooling The system can heat up and cool down a space.
Then…
You have to tell the system which space operation mode to use.
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14
Heating only The system can heat up a space, but NOT cool
down a space. You do NOT have to tell the system which space operation mode to use.
To tell the system which space operation to use, you can do the following:
Daikin Altherma hybrid heat pump
4P355632-1E – 2020.10
4 | Operation
You can… Location
Check which space operation mode is currently used. Home pages:
Room temperature
Leaving water
temperature (main + additional)
Set the space operation mode. Menu structure
Restrict when automatic changeover is possible.
To determine if a heating/cooling heatpump model is installed
1 Press to go to the menu structure.
2 Check if [4] Operation mode is listed. If so, a heating/cooling heat pump
model is installed.
To check which space operation mode is currently used
1 Go to one of the following the home pages:
Room temperature home page (Room)Main leaving water temperature home page (LWT main)Additional leaving water temperature home page (LWT add)
2 Check the status icon:
If you see… Then…
Operation mode = heating.
Unit is NOT heating up your space. However, the DHWtank can be heating up.
Operation mode = heating.
Unit is heating up your space at this moment.
Operation mode = cooling.
Unit is NOT cooling down your space. However, the DHWtank can be heating up.
Operation mode = cooling.
Unit is cooling down your space at this moment.
To set the space operation mode
1 Go to [4]: > Operation mode.
2 Select one of the following options and press :
If you select… Then the space operation mode is…
Heating Always heating mode.
Cooling Always cooling mode.
Automatic Automatically changed by the software based
on the outdoor temperature (and depending on installer settings also the indoor temperature), and taking monthly restrictions into account.
Note: Automatic changeover is only possible under certain conditions.
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4 | Operation
15:20
45°C
Desired temperature
LWT add
Mon
15:20
45°C
17:30
Mon
Mon
LWT add
Desired temperature
To restrict automatic changeover operation mode
Prerequisite: You switched the permission level to Advanced end user.
Prerequisite: You switched the space operation mode to automatic.
1 Go to [7.5]: > User settings > Allowed operation mode.
2 Select a month and press .
3 Select Heating only, Cooling only or Heating/Cooling, and press
.
Typical automatic changeover restrictions
When Restriction
During cold season.
Example: October, November, December, January, February and March.
During warm season.
Example: June, July and August.
In-between.
Example: April, May and September.

4.4.3 Determining which temperature control you are using

To determine which temperature control you are using (method1)
Check the installer settings table filled in by the installer.
To determine which temperature control you are using (method2)
If you have 2 user interfaces, perform the following procedure on the user interface at the indoor unit.
Prerequisite: You switched the permission level to Advanced end user.
1 Press multiple times to switch between home pages, and check if the
additional leaving water temperature home page (LWT add) is available:
Heating only
Cooling only
Heating/Cooling
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16
If … Then you have…
Available A main zone and an additional zone
NOT available Only a main zone
Typical additional leaving water temperature home page:
User profile = Basic User profile = Detailed
2 Check the following:
Daikin Altherma hybrid heat pump
4P355632-1E – 2020.10
4 | Operation
If… Then the temperature control is…
Main zone Additional zone (if
any)
Room temperature is listed under:
Room thermostat control.
External room thermostat control.
[6.1]: > Information >
Sensor information
Go to next step to check if leaving water setpoint and room temperature setpoint are linked.
Thermostat main A is listed
External room thermostat control.
under:
[6.5]: > Information >
Actuators
Else Leaving water temperature control.
3 Only for room thermostat control: Go to the main leaving water temperature
home page (LWT main) and check the following:
Is displayed next to
the setpoint?
Then leaving water setpoint and room
temperature setpoint are…
Yes NOT linked.
You can set the leaving water setpoint on the home page.
No Linked by their preset values. You can set the preset
values in the menu structure.

4.4.4 Room thermostat control - About room thermostat control

Room thermostat control means that you control the following:
Room temperature of the main zone
Leaving water temperature of the main zone
Room temperature of the main zone
To control the room temperature of the main zone, you can do the following:
You can… Location
Read out the actual and desired room temperature. Room temperature home
Temporarily overrule the room temperature schedule.
Change the mode from scheduled to preset value.
If you do this, you also have to define (in the menu structure):
Preset values
page
Room temperature home page if user profile =
Detailed
Overrule period (Temperature lock)
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4 | Operation
15:20
20.0°C
Mon
Room
Actual temperature
15:20
20.0°C
17:30
Actual temperature
Room
Scheduled
Mon
Tue
You can… Location
Select which room temperature schedule you want to
Menu structure
use.
Program schedules.
Define preset values that are used by the room
temperature schedule, and when you change the mode from scheduled to preset value.
See also:
"4.4.5 Room thermostat control - Using the room temperature home
pages"[418]
"To set the overrule period"[421]
"4.7Preset values and schedules"[438]
Leaving water temperature of the main zone
To control the leaving water temperature of the main zone, you can do the following:
You can… Location
Read out the desired leaving water temperature. Leaving water
Adjust the leaving water temperature.
temperature home page (main)
Condition: Leaving water setpoint is NOT linked with the room temperature setpoint.
Only change this if the desired room temperature cannot be reached.
Define preset values.
Menu structure
Condition: Leaving water setpoint is linked with the room temperature setpoint.
Only change this if the desired room temperature cannot be reached.
See also:
"4.4.6 Room thermostat control - Using the leaving water temperature home
pages"[422]
"4.7Preset values and schedules"[438]

4.4.5 Room thermostat control - Using the room temperature home pages

Typical room temperature home pages
Depending on the user profile, the user interface gives you either a basic or a detailed home page. To set the user profile, refer to "4.6.6Configuring user profile
and home pages"[436].
User profile = Basic User profile = Detailed
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Daikin Altherma hybrid heat pump
4P355632-1E – 2020.10
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