1.3Domestic hot water control [A.4]...................................................................................................................................5
1.4Contact/helpdesk number [6.3.2] ..................................................................................................................................5
2.1.1For the user ....................................................................................................................................................6
2.2About the documentation .............................................................................................................................................. 7
2.2.1About this document...................................................................................................................................... 7
2.2.2Meaning of warnings and symbols ................................................................................................................8
2.3About the system............................................................................................................................................................ 10
2.3.1Components in a typical system layout ......................................................................................................... 10
3.3.1Using home pages .......................................................................................................................................... 15
3.3.2Using the menu structure .............................................................................................................................. 15
3.4.1About space heating/cooling control............................................................................................................. 17
3.4.2Setting the space operation mode................................................................................................................. 17
3.4.3Determining which temperature control you are using ................................................................................ 19
3.4.4Room thermostat control - About room thermostat control........................................................................ 20
3.4.5Room thermostat control - Using the room temperature home pages ....................................................... 21
3.4.6Room thermostat control - Using the leaving water temperature home pages .......................................... 24
3.4.7Leaving water temperature control - About leaving water temperature control ........................................ 26
3.4.8Leaving water temperature control - Using leaving water temperature control according to a schedule . 27
3.4.9Leaving water temperature control - Using leaving water temperature control NOT according to a
3.4.10External room thermostat control - About external room thermostat control............................................ 28
3.4.11External room thermostat control - Using external room thermostat control ............................................ 28
3.5Domestic hot water control............................................................................................................................................ 28
3.5.1About domestic hot water control................................................................................................................. 28
3.6.4Reading out information ................................................................................................................................ 38
3.6.5Configuring date, time, units of measurement, contrast and backlight ....................................................... 39
3.6.6Configuring user profile and home pages...................................................................................................... 39
3.6.7Locking and unlocking buttons and functions ............................................................................................... 40
3.7Preset values and schedules........................................................................................................................................... 41
3.7.2Using and programming schedules................................................................................................................ 42
3.7.3Schedules: Example ........................................................................................................................................ 43
3.7.4Predefined schedules: Room temperature + leaving water temperature (main) ........................................ 44
3.7.5Predefined schedules: Leaving water temperature (additional)................................................................... 44
5.1Overview: Maintenance and service .............................................................................................................................. 49
5.2To find the contact/helpdesk number............................................................................................................................ 50
6 Troubleshooting51
6.1To check the error history .............................................................................................................................................. 51
6.2To check the warning history.......................................................................................................................................... 51
6.3Symptom: You are feeling too cold (hot) in your living room........................................................................................ 52
6.4Symptom: The water at the tap is too cold.................................................................................................................... 52
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
User reference guide
3
1 | Installer settings: Tables to be filled in by installer
1 Installer settings: Tables to be filled in by
installer
1.1 Quick wizard
SettingFill in …
Forced off contact [A.2.1.6]
Forced off contact
Space heating/cooling settings [A.2.1]
Unit control method
User interface location
Number of LWT zones
Pump operation mode
Domestic hot water settings [A.2.2]
DHW operation
DHW tank type
DHW pump
Thermostats [A.2.2]
Contact type main
Contact type add.
External sensor
Digital I/O PCB [A.2.2.6]
Ext. backup heat src
Alarm output
Bottom plate heater
Demand PCB [A.2.2.7]
Demand PCB
Energy metering [A.2.2]
External kWh meter 1
External kWh meter 2
1.2 Space heating/cooling control
User reference guide
4
Capacities (energy metering) [A.2.3]
BUH: step 1
SettingFill in…
Leaving water temperature: Main zone [A.3.1.1]
LWT setpoint mode
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
1 | Installer settings: Tables to be filled in by installer
SettingFill in…
Leaving water temperature: Additional zone [A.3.1.2]
LWT setpoint mode
Leaving water temperature: Delta T source [A.3.1.3]
Heating
Cooling
Leaving water temperature: Modulation [A.3.1.1.5]
Modulated LWT
Leaving water temperature: Emitter type [A.3.1.1.7]
Emitter type
1.3 Domestic hot water control [A.4]
SettingFill in…
Type
Maximum setpoint
INFORMATION
There is a risk of space heating (or cooling) capacity shortage/comfort problem when
selecting [6‑0D]=0 ([A.4.1] Domestic hot water Type=Reheat only).
In case of frequent domestic hot water operation, frequent and long space heating
interruption will happen.
INFORMATION
When the DHW tank booster mode is active, the risk of space heating/cooling and
capacity shortage comfort problems is significant. In case of frequent domestic hot
water operation, frequent and long space heating/cooling interruptions will happen.
1.4 Contact/helpdesk number [6.3.2]
SettingFill in…
Contact/helpdesk number
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
User reference guide
5
2 | General information
2 General information
2.1 General safety precautions
2.1.1 For the user
WARNING
If you are NOT sure how to operate the unit, contact your
installer.
WARNING
This appliance is not intended for use by persons, including
children, with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not
play with the appliance.
Cleaning and user maintenance must not be carried out by
children without supervision.
WARNING
To prevent electric shocks or fire:
▪ Do NOT rinse the unit.
▪ Do NOT operate the unit with wet hands.
▪ Do NOT place any objects containing water on the unit.
CAUTION
▪ Do NOT place any objects or equipment on top of the
unit.
▪ Do NOT sit, climb or stand on the unit.
User reference guide
6
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
2 | General information
▪ Units are marked with the following symbol:
This means that electrical and electronic products may NOT be mixed with
unsorted household waste. Do NOT try to dismantle the system yourself: the
dismantling of the system, treatment of the refrigerant, of oil and of other parts
must be done by an authorized installer and must comply with applicable
legislation.
Units must be treated at a specialized treatment facility for reuse, recycling and
recovery. By ensuring this product is disposed of correctly, you will help to
prevent potential negative consequences for the environment and human
health. For more information, contact your installer or local authority.
▪ Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted household
waste. If a chemical symbol is printed beneath the symbol, this chemical symbol
means that the battery contains a heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility for reuse. By
ensuring waste batteries are disposed of correctly, you will help to prevent
potential negative consequences for the environment and human health.
2.2 About the documentation
▪ The original documentation is written in English. All other languages are
translations.
▪ The precautions described in this document cover very important topics, follow
them carefully.
▪ The installation of the system, and all activities described in the installation
manual and in the installer reference guide MUST be performed by an authorised
installer.
2.2.1 About this document
Thank you for purchasing this product. Please:
▪ Read the documentation carefully before operating the user interface to ensure
the best possible performance.
▪ Request the installer to inform you about the settings that he used to configure
your system. Check if he has filled in the installer settings tables. If not, request
him to do so.
▪ Keep the documentation for future reference.
Target audience
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
Endusers
Documentation set
This document is part of a documentation set. The complete set consists of:
User reference guide
7
2 | General information
1
20.0°C >
18.0°C >
22.0°C >
24.0°C >
7.4.1.1Room temperature
Comfort (heating)
Eco (heating)
Comfort (cooling)
Eco (cooling)
Select
Scroll
▪ General safety precautions:
- Safety instructions that you must read before installing
- Format: Paper (in the box of the indoor unit)
▪ Operation manual:
- Quick guide for basic usage
- Format: Paper (in the box of the indoor unit)
▪ User reference guide:
- Detailed step-by-step instructions and background information for basic and
advanced usage
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
▪ Installation manual – Outdoor unit:
- Installation instructions
- Format: Paper (in the box of the outdoor unit)
▪ Installation manual – Indoor unit:
- Installation instructions
- Format: Paper (in the box of the indoor unit)
▪ Installer reference guide:
- Preparation of the installation, good practices, reference data,…
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
▪ Addendum book for optional equipment:
- Additional info about how to install optional equipment
- Format: Paper (in the box of the indoor unit) + Digital files on http://
Room temperature
LWT main
Tank temperature
Quiet level
DHW
Set weather dependent
Warning history
[7.7]
Set weather dependent
Main
Additional
[7.7.1]
Main
Set weather-dependent heating
Set weather-dependent cooling
[7.7.2]
Additional
Set weather-dependent heating
Set weather-dependent cooling
(*)
3.2 Menu structure: Overview user settings
User reference guide
14
(*) Only in combination with EKHVCONV3.
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
3.3 Basic usage
1
>
>
>
>
Select
Scroll
Set time/date
Holiday
Quiet mode
Operation mode
Select schedules
Information
Auto
Heating
3.3.1 Using home pages
About home pages
You can use the home pages to read out and change settings that are meant for
daily usage. What you can see and do on the home pages is described where
applicable. Depending on your system layout, the following home pages may be
possible:
▪ Room temperature (Room)
▪ Main leaving water temperature (LWT main)
▪ Additional leaving water temperature (LWT add)
▪ DHWtank temperature (Tank)
3 | Operation
INFORMATION
Depending on the selected installer settings and unit type, settings will be visible/
invisible.
To go to a home page
1Press .
Result: One of the home pages is displayed.
2Press again to display the next home page (if any).
3.3.2 Using the menu structure
About the menu structure
You can use the menu structure to read out and configure settings that are NOT
meant for daily usage. What you can see and do in the menu structure is described
where applicable. For an overview of the menu structure, see "3.2Menu structure:
Overview user settings"[414].
To go to the menu structure
1From a home page, press .
Result: The menu structure is displayed.
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
To navigate in the menu structure
Use , , , , and .
User reference guide
15
3 | Operation
3.3.3 Turning ON/OFF controls
About turning ON/OFF controls
Before you can control…You have to turn ON…
Room temperatureRoom temperature control (Room)
Main (+ additional) leaving water
temperature
Main (+ additional) leaving water
temperature control (LWT main and
LWT add)
Main and additional leaving water
temperature control are always turned
ON or OFF together.
DHWtank temperatureDomestic hot water control (Tank)
If you turn ON…Then…
Room temperature controlMain (+ additional) leaving water
temperature control is automatically
turned ON.
Main (+ additional) leaving water
temperature control
Room temperature control is NOT
automatically turned ON.
If you turn OFF…Then…
Room temperature controlMain (+ additional) leaving water
temperature control is NOT
automatically turned OFF.
Main (+ additional) leaving water
temperature control
Room temperature control is
automatically turned OFF.
To check if a control is turned ON or OFF
1Go to the home page of the control. Example: Room temperature home page
(Room).
2Check if the LED is ON or OFF. Note: If the control is turned OFF, OFF is also
displayed on the screen.
To turn ON or OFF the room temperature control
1Go to the room temperature home page (Room).
2Press .
To turn ON or OFF the leaving water temperature (main + additional) control
1Go to one of the following the home pages:
▪ Main leaving water temperature home page (LWT main)
▪ Additional leaving water temperature home page (LWT add)
2Press .
To turn ON or OFF the domestic hot water control
1Go to the DHWtank temperature home page (Tank).
2Press .
User reference guide
16
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
3.4 Space heating/cooling control
NOTICE
Room frost protection. Even if you turn OFF the leaving water temperature (main +
additional) control via the home pages (LWT main + LWT add), room frost
protection –if enabled– will remain active.
NOTICE
Water pipe freeze prevention. Even if you turn OFF the leaving water temperature
(main + additional) control via the home pages (LWT main + LWT add), water pipe
freeze prevention –if enabled– will remain active.
3.4.1 About space heating/cooling control
Controlling space heating/cooling typically consists of the following stages:
1Setting the space operation mode
2Controlling the temperature
Depending on the system layout and installer configuration, you use a different
temperature control:
3 | Operation
▪ Room thermostat control (linked or NOT linked to leaving water temperature)
▪ Leaving water temperature control
▪ External room thermostat control
3.4.2 Setting the space operation mode
About space operation modes
This unit is a heating only model. The system can heat up a space, but NOT cool
down a space.
However, if the kit EKHVCONV3 is installed, the system can cool down a space, and
you have to tell the system which space operation mode to use: heating or cooling.
To tell the system which space operation to use, you can do the following:
Check which space operation mode is currently used. Home pages:
Set the space operation mode.Menu structure
You can…Location
▪ Room temperature
▪ Leaving water
temperature (main +
additional)
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
Restrict when automatic changeover is possible.
To determine if a heating/cooling heatpump model is installed
1Press to go to the menu structure.
2Check if [4] Operation mode is listed. If so, a heating/cooling heat pump
model is installed.
To check which space operation mode is currently used
1Go to one of the following the home pages:
User reference guide
17
3 | Operation
▪ Room temperature home page (Room)
▪ Main leaving water temperature home page (LWT main)
▪ Additional leaving water temperature home page (LWT add)
2Check the status icon:
If you see…Then…
Operation mode = heating.
Unit is NOT heating up your space. However,
the DHWtank can be heating up.
Operation mode = heating.
Unit is heating up your space at this moment.
Operation mode = cooling.
Unit is NOT cooling down your space. However,
the DHWtank can be heating up.
Operation mode = cooling.
Unit is cooling down your space at this
moment.
To set the space operation mode
1Go to [4]: > Operation mode.
2Select one of the following options and press :
If you select…Then the space operation mode is…
HeatingAlways heating mode.
CoolingAlways cooling mode.
AutomaticAutomatically changed by the software based
on the outdoor temperature (and depending
on installer settings also the indoor
temperature), and taking monthly restrictions
into account.
Note: Automatic changeover is only possible
under certain conditions.
To restrict automatic changeover operation mode
Prerequisite: You switched the permission level to Advanced end user.
Prerequisite: You switched the space operation mode to automatic.
1Go to [7.5]: > User settings > Allowed operation mode.
2Select a month and press .
User reference guide
18
3Select Heating only, Cooling only or Heating/Cooling, and press
.
Typical automatic changeover restrictions
WhenRestriction
During cold season.
Heating only
Example: October, November, December, January,
February and March.
EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596810-1 – 2019.10
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