Daikin EHFH03S18DJ3V User reference guide

User reference guide
Daikin Altherma 3 R F
EHFH03S18DJ3V

Table of contents

Table of contents
1 Installer settings: Tables to be filled in by installer 4
1.1 Quick wizard.................................................................................................................................................................... 4
1.2 Space heating/cooling control........................................................................................................................................ 4
1.3 Domestic hot water control [A.4]................................................................................................................................... 5
1.4 Contact/helpdesk number [6.3.2] .................................................................................................................................. 5
2 General information 6
2.1 General safety precautions............................................................................................................................................. 6
2.1.1 For the user .................................................................................................................................................... 6
2.2 About the documentation .............................................................................................................................................. 7
2.2.1 About this document...................................................................................................................................... 7
2.2.2 Meaning of warnings and symbols ................................................................................................................ 8
2.3 About the system............................................................................................................................................................ 10
2.3.1 Components in a typical system layout ......................................................................................................... 10
3 Operation 11
3.1 User interface: Overview ................................................................................................................................................ 11
3.1.1 Buttons............................................................................................................................................................ 11
3.1.2 Status icons ..................................................................................................................................................... 12
3.1.3 User Permission level ..................................................................................................................................... 13
3.2 Menu structure: Overview user settings........................................................................................................................ 14
3.3 Basic usage ...................................................................................................................................................................... 15
3.3.1 Using home pages .......................................................................................................................................... 15
3.3.2 Using the menu structure .............................................................................................................................. 15
3.3.3 Turning ON/OFF controls ............................................................................................................................... 16
3.4 Space heating/cooling control........................................................................................................................................ 17
3.4.1 About space heating/cooling control............................................................................................................. 17
3.4.2 Setting the space operation mode................................................................................................................. 17
3.4.3 Determining which temperature control you are using ................................................................................ 19
3.4.4 Room thermostat control - About room thermostat control........................................................................ 20
3.4.5 Room thermostat control - Using the room temperature home pages ....................................................... 21
3.4.6 Room thermostat control - Using the leaving water temperature home pages .......................................... 24
3.4.7 Leaving water temperature control - About leaving water temperature control ........................................ 26
3.4.8 Leaving water temperature control - Using leaving water temperature control according to a schedule . 27
3.4.9 Leaving water temperature control - Using leaving water temperature control NOT according to a
schedule.......................................................................................................................................................... 27
3.4.10 External room thermostat control - About external room thermostat control............................................ 28
3.4.11 External room thermostat control - Using external room thermostat control ............................................ 28
3.5 Domestic hot water control............................................................................................................................................ 28
3.5.1 About domestic hot water control................................................................................................................. 28
3.5.2 Reheat mode .................................................................................................................................................. 29
3.5.3 Scheduled mode ............................................................................................................................................. 30
3.5.4 Scheduled + reheat mode .............................................................................................................................. 31
3.5.5 Using the DHWtank temperature home page .............................................................................................. 32
3.5.6 Using the DHWtank booster mode ............................................................................................................... 33
3.6 Advanced usage .............................................................................................................................................................. 34
3.6.1 About changing the user permission level..................................................................................................... 34
3.6.2 Using quiet mode ........................................................................................................................................... 34
3.6.3 Using holiday mode ........................................................................................................................................ 35
3.6.4 Reading out information ................................................................................................................................ 38
3.6.5 Configuring date, time, units of measurement, contrast and backlight ....................................................... 39
3.6.6 Configuring user profile and home pages...................................................................................................... 39
3.6.7 Locking and unlocking buttons and functions ............................................................................................... 40
3.7 Preset values and schedules........................................................................................................................................... 41
3.7.1 Using preset values......................................................................................................................................... 41
3.7.2 Using and programming schedules................................................................................................................ 42
3.7.3 Schedules: Example ........................................................................................................................................ 43
3.7.4 Predefined schedules: Room temperature + leaving water temperature (main) ........................................ 44
3.7.5 Predefined schedules: Leaving water temperature (additional)................................................................... 44
3.7.6 Predefined schedules: DHWtank temperature............................................................................................. 45
3.8 Weather-dependent curve ............................................................................................................................................. 45
3.8.1 What is a weather-dependent curve? ........................................................................................................... 45
3.8.2 2-points curve ................................................................................................................................................. 46
3.8.3 Using weather-dependent curves.................................................................................................................. 46
User reference guide
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4 Energy saving tips 48
EHFH03S18DJ3V
Daikin Altherma 3 R F
Table of contents
5 Maintenance and service 49
5.1 Overview: Maintenance and service .............................................................................................................................. 49
5.2 To find the contact/helpdesk number............................................................................................................................ 50
6 Troubleshooting 51
6.1 To check the error history .............................................................................................................................................. 51
6.2 To check the warning history.......................................................................................................................................... 51
6.3 Symptom: You are feeling too cold (hot) in your living room........................................................................................ 52
6.4 Symptom: The water at the tap is too cold.................................................................................................................... 52
6.5 Symptom: Heat pump failure ......................................................................................................................................... 52
6.6 Symptom: The system is making gurgling noises after commissioning......................................................................... 53
7 Relocation 54
7.1 Overview: Relocation...................................................................................................................................................... 54
8 Disposal 55
9 Glossary 56
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
User reference guide
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1 | Installer settings: Tables to be filled in by installer

1 Installer settings: Tables to be filled in by
installer

1.1 Quick wizard

Setting Fill in …
Forced off contact [A.2.1.6]
Forced off contact
Space heating/cooling settings [A.2.1]
Unit control method
User interface location
Number of LWT zones
Pump operation mode
Domestic hot water settings [A.2.2]
DHW operation
DHW tank type
DHW pump
Thermostats [A.2.2]
Contact type main
Contact type add.
External sensor
Digital I/O PCB [A.2.2.6]
Ext. backup heat src
Alarm output
Bottom plate heater
Demand PCB [A.2.2.7]
Demand PCB
Energy metering [A.2.2]
External kWh meter 1
External kWh meter 2

1.2 Space heating/cooling control

User reference guide
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Capacities (energy metering) [A.2.3]
BUH: step 1
Setting Fill in…
Leaving water temperature: Main zone [A.3.1.1]
LWT setpoint mode
EHFH03S18DJ3V
Daikin Altherma 3 R F
1 | Installer settings: Tables to be filled in by installer
Setting Fill in…
Leaving water temperature: Additional zone [A.3.1.2]
LWT setpoint mode
Leaving water temperature: Delta T source [A.3.1.3]
Heating
Cooling
Leaving water temperature: Modulation [A.3.1.1.5]
Modulated LWT
Leaving water temperature: Emitter type [A.3.1.1.7]
Emitter type

1.3 Domestic hot water control [A.4]

Setting Fill in…
Type
Maximum setpoint
INFORMATION
There is a risk of space heating (or cooling) capacity shortage/comfort problem when selecting [6‑0D]=0 ([A.4.1] Domestic hot water Type=Reheat only).
In case of frequent domestic hot water operation, frequent and long space heating interruption will happen.
INFORMATION
When the DHW tank booster mode is active, the risk of space heating/cooling and capacity shortage comfort problems is significant. In case of frequent domestic hot water operation, frequent and long space heating/cooling interruptions will happen.

1.4 Contact/helpdesk number [6.3.2]

Setting Fill in…
Contact/helpdesk number
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
User reference guide
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2 | General information

2 General information

2.1 General safety precautions

2.1.1 For the user

WARNING
If you are NOT sure how to operate the unit, contact your installer.
WARNING
This appliance is not intended for use by persons, including children, with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Cleaning and user maintenance must not be carried out by children without supervision.
WARNING
To prevent electric shocks or fire:
Do NOT rinse the unit.
Do NOT operate the unit with wet hands.
Do NOT place any objects containing water on the unit.
CAUTION
Do NOT place any objects or equipment on top of the
unit.
Do NOT sit, climb or stand on the unit.
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EHFH03S18DJ3V
Daikin Altherma 3 R F
2 | General information
Units are marked with the following symbol:
This means that electrical and electronic products may NOT be mixed with unsorted household waste. Do NOT try to dismantle the system yourself: the dismantling of the system, treatment of the refrigerant, of oil and of other parts must be done by an authorized installer and must comply with applicable legislation. Units must be treated at a specialized treatment facility for reuse, recycling and recovery. By ensuring this product is disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. For more information, contact your installer or local authority.
Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted household waste. If a chemical symbol is printed beneath the symbol, this chemical symbol means that the battery contains a heavy metal above a certain concentration. Possible chemical symbols are: Pb: lead (>0.004%). Waste batteries must be treated at a specialized treatment facility for reuse. By ensuring waste batteries are disposed of correctly, you will help to prevent potential negative consequences for the environment and human health.

2.2 About the documentation

The original documentation is written in English. All other languages are
translations.
The precautions described in this document cover very important topics, follow
them carefully.
The installation of the system, and all activities described in the installation
manual and in the installer reference guide MUST be performed by an authorised installer.

2.2.1 About this document

Thank you for purchasing this product. Please:
Read the documentation carefully before operating the user interface to ensure
the best possible performance.
Request the installer to inform you about the settings that he used to configure
your system. Check if he has filled in the installer settings tables. If not, request him to do so.
Keep the documentation for future reference.
Target audience
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
Endusers
Documentation set
This document is part of a documentation set. The complete set consists of:
User reference guide
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2 | General information
1
20.0°C >
18.0°C >
22.0°C >
24.0°C >
7.4.1.1 Room temperature Comfort (heating)
Eco (heating) Comfort (cooling) Eco (cooling)
Select
Scroll
General safety precautions:
- Safety instructions that you must read before installing
- Format: Paper (in the box of the indoor unit)
Operation manual:
- Quick guide for basic usage
- Format: Paper (in the box of the indoor unit)
User reference guide:
- Detailed step-by-step instructions and background information for basic and
advanced usage
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
Installation manual – Outdoor unit:
- Installation instructions
- Format: Paper (in the box of the outdoor unit)
Installation manual – Indoor unit:
- Installation instructions
- Format: Paper (in the box of the indoor unit)
Installer reference guide:
- Preparation of the installation, good practices, reference data,…
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
Addendum book for optional equipment:
- Additional info about how to install optional equipment
- Format: Paper (in the box of the indoor unit) + Digital files on http://
www.daikineurope.com/support-and-manuals/product-information/
Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer.
The original documentation is written in English. All other languages are translations.
Breadcrumbs

2.2.2 Meaning of warnings and symbols

User reference guide
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Breadcrumbs help you to locate where you are in the menu structure of the user interface. This document also mentions these breadcrumbs.
Example: Go to [7.4.1.1]: > User settings > Preset values > Room temperature > Comfort (heating)
DANGER
Indicates a situation that results in death or serious injury.
EHFH03S18DJ3V
Daikin Altherma 3 R F
2 | General information
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.
DANGER: RISK OF BURNING
Indicates a situation that could result in burning because of extreme hot or cold temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
WARNING
Indicates a situation that could result in death or serious injury.
WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate injury.
NOTICE
Indicates a situation that could result in equipment or property damage.
INFORMATION
Indicates useful tips or additional information.
Symbols used on the unit:
Symbol Explanation
Before installation, read the installation and operation manual, and the wiring instruction sheet.
Before performing maintenance and service tasks, read the service manual.
For more information, see the installer and user reference guide.
The unit contains rotating parts. Be careful when servicing or inspecting the unit.
Symbols used in the documentation:
Symbol Explanation
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
Indicates a figure title or a reference to it.
Example: " 1–3 Figure title" means "Figure 3 in chapter 1".
Indicates a table title or a reference to it.
Example: " 1–3 Table title" means "Table 3 in chapter 1".
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2 | General information
g
A
d
b
a
f
e
c
BC

2.3 About the system

2.3.1 Components in a typical system layout

Depending on the system layout, the system can:
Heat up a space
Cool down a space (only with EKHVCONV3 conversion kit installed)
Produce domestic hot water
A Main zone. Example: Living room. B Additional zone. Example: Bedroom.
C Technical room. Example: Garage. a Outdoor unit heatpump
b Indoor unit heatpump
c Domestic hot water (DHW) tank
d User interface of the indoor unit
e User interface used as room thermostat
f Underfloor heating
g Radiators, heatpump convectors, or fancoil units
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EHFH03S18DJ3V
Daikin Altherma 3 R F

3 Operation

a
ef
b
d
c
INFORMATION
Cooling is only applicable in case a conversion kit (EKHVCONV3) is installed.

3.1 User interface: Overview

3.1.1 Buttons

Overview
3 | Operation
a Home pages b Malfunction information c On/Off d Menu structure/Back e Navigating/Changing settings
f OK
Home pages —
If you are on a home page, press to switch to another home page.
If you are in a menu structure, press to go to the default home page.
Malfunction information —
If a malfunction occurs, is displayed on the home pages. Press to display more information about the malfunction.
On/Off —
Turn ON or OFF one of the controls (room temperature, leaving water temperature, DHWtank temperature).
Menu structure/Back —
If you are on a home page, press to open the menu structure.
If you are navigating through a menu structure, press to go up 1level.
Press to go back 1step, for example when you are programming a schedule.
Navigation/Change of settings—   
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
Navigate the cursor on the display.
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3 | Operation
Navigate through the menu structure.
Change the value of a setting.
Select a mode.
OK —
Confirm a selection.
If you are on a home page:
- press to switch between displaying actual and desired values, or (if applicable)
between actual and offset values.
- press for more than 5seconds to activate or deactivate button lock.
If you are in a menu structure, press to enter a submenu.
If you are in the main menu of a menu structure, press for more than 5seconds
to activate or deactivate a function lock
If you are programming a schedule, go to the next step.
INFORMATION
If you press or while changing settings, the changes will NOT be applied.

3.1.2 Status icons

Icon Description
Space operation mode = Heating.
Space operation mode = Cooling.
Unit is operating.
Desired room temperature = preset value (Comfort; daytime).
Desired room temperature = preset value (Eco; nighttime).
On the room temperature home page: Desired room
temperature = according to the selected schedule.
On the DHWtank temperature home page: DHWtank mode =
Scheduled mode.
DHWtank mode = Reheat mode.
DHWtank mode = Scheduled + reheat mode.
Domestic hot water operation.
Actual temperature.
Desired temperature.
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At the next scheduled action, the desired temperature will increase.
At the next scheduled action, the desired temperature will NOT change.
At the next scheduled action, the desired temperature will decrease.
The preset value (Comfort or Eco) or scheduled value is temporarily overruled.
EHFH03S18DJ3V
Daikin Altherma 3 R F
Icon Description
The DHWtank booster mode is active or ready to be activated.
Quiet mode is active.
Holiday mode is active or ready to be activated.
Button lock mode and/or function lock mode is active.
An external heat source is active. Example: Gas burner.
The disinfection mode is active.
A malfunction occurred. Press to display more information about the malfunction.
Weather-dependent mode is active.
User permission level = Installer.
Defrost/oil return mode is active.
Hot start mode is active.
Emergency operation is active.
3 | Operation

3.1.3 User Permission level

The amount of information you can read out and edit in the menu structure depends on your user permission level:
End user: Default user mode.
Adv. end user: As an advanced end user, you can read out and edit more
information.
To set the user permission level to Advanced end user
1 Go to the main menu or any of its submenus: .
2 Press for more than 4seconds.
Result: Your user permission level is now Adv. end user. The user interface
displays additional information and a "+" is added to the menu title. The user permission level stays in Adv. end user until manually set otherwise.
To set the user permission level to End user
1 Press for more than 4 seconds.
Result: Your user permission level is now End user. The user interface displays
the default home page.
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
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3 | Operation
< >
[1]
[2]
[5]
[6]
[7]
[2]
[6.2]
[6.3]
[6.8]
[7.1]
[7.4]
[7.3]
[3]
[4]
Set time/date
Date Time Daylight Saving Time Clock type
Holiday
Holiday
Holiday
Holiday
Holiday mode
Holiday mode
Home
Away
From
Until
Until
From
Use day schedule
Operation mode Heating Cooling
Quiet mode
Operation mode
Select schedules
Room temperature LWT main LWT additional Tank temperature
Information
Sensor information Energy metering Error handling User permission level Actuators Operation modes
Running hours Version
Energy metering
Consumed elec.
Produced energy
Error information
Error history Contact/helpdesk number
Version
User interface Indoor unit Outdoor unit
User settings
Display Temperature lock
Set schedules Preset values Allowed operation mode Unit of measurement
Display
Contrast
Backlit LCD time User profile Available home pages
Set schedules
Room temp. LWT main LWT additional DHW temp Booster heater permission Quiet mode
DHW pump
Preset values
Room temperature LWT main Tank temperature Quiet level
DHW
Set weather dependent
Warning history
[7.7]
Set weather dependent
Main Additional
[7.7.1]
Main
Set weather-dependent heating
Set weather-dependent cooling
[7.7.2]
Additional
Set weather-dependent heating
Set weather-dependent cooling
(*)

3.2 Menu structure: Overview user settings

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(*) Only in combination with EKHVCONV3.
EHFH03S18DJ3V
Daikin Altherma 3 R F

3.3 Basic usage

1 > > > >
Select
Scroll
Set time/date Holiday Quiet mode Operation mode Select schedules Information
Auto
Heating

3.3.1 Using home pages

About home pages
You can use the home pages to read out and change settings that are meant for daily usage. What you can see and do on the home pages is described where applicable. Depending on your system layout, the following home pages may be possible:
Room temperature (Room)
Main leaving water temperature (LWT main)
Additional leaving water temperature (LWT add)
DHWtank temperature (Tank)
3 | Operation
INFORMATION
Depending on the selected installer settings and unit type, settings will be visible/ invisible.
To go to a home page
1 Press .
Result: One of the home pages is displayed.
2 Press again to display the next home page (if any).

3.3.2 Using the menu structure

About the menu structure
You can use the menu structure to read out and configure settings that are NOT meant for daily usage. What you can see and do in the menu structure is described where applicable. For an overview of the menu structure, see "3.2Menu structure:
Overview user settings"[414].
To go to the menu structure
1 From a home page, press .
Result: The menu structure is displayed.
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
To navigate in the menu structure
Use , , , , and .
User reference guide
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3 | Operation

3.3.3 Turning ON/OFF controls

About turning ON/OFF controls
Before you can control… You have to turn ON…
Room temperature Room temperature control (Room)
Main (+ additional) leaving water temperature
Main (+ additional) leaving water temperature control (LWT main and LWT add)
Main and additional leaving water temperature control are always turned ON or OFF together.
DHWtank temperature Domestic hot water control (Tank)
If you turn ON… Then…
Room temperature control Main (+ additional) leaving water
temperature control is automatically turned ON.
Main (+ additional) leaving water temperature control
Room temperature control is NOT automatically turned ON.
If you turn OFF… Then…
Room temperature control Main (+ additional) leaving water
temperature control is NOT automatically turned OFF.
Main (+ additional) leaving water temperature control
Room temperature control is automatically turned OFF.
To check if a control is turned ON or OFF
1 Go to the home page of the control. Example: Room temperature home page
(Room).
2 Check if the LED is ON or OFF. Note: If the control is turned OFF, OFF is also
displayed on the screen.
To turn ON or OFF the room temperature control
1 Go to the room temperature home page (Room).
2 Press .
To turn ON or OFF the leaving water temperature (main + additional) control
1 Go to one of the following the home pages:
Main leaving water temperature home page (LWT main)Additional leaving water temperature home page (LWT add)
2 Press .
To turn ON or OFF the domestic hot water control
1 Go to the DHWtank temperature home page (Tank).
2 Press .
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EHFH03S18DJ3V
Daikin Altherma 3 R F

3.4 Space heating/cooling control

NOTICE
Room frost protection. Even if you turn OFF the leaving water temperature (main +
additional) control via the home pages (LWT main + LWT add), room frost protection –if enabled– will remain active.
NOTICE
Water pipe freeze prevention. Even if you turn OFF the leaving water temperature
(main + additional) control via the home pages (LWT main + LWT add), water pipe freeze prevention –if enabled– will remain active.

3.4.1 About space heating/cooling control

Controlling space heating/cooling typically consists of the following stages:
1 Setting the space operation mode 2 Controlling the temperature
Depending on the system layout and installer configuration, you use a different temperature control:
3 | Operation
Room thermostat control (linked or NOT linked to leaving water temperature)
Leaving water temperature control
External room thermostat control

3.4.2 Setting the space operation mode

About space operation modes
This unit is a heating only model. The system can heat up a space, but NOT cool down a space.
However, if the kit EKHVCONV3 is installed, the system can cool down a space, and you have to tell the system which space operation mode to use: heating or cooling.
To tell the system which space operation to use, you can do the following:
Check which space operation mode is currently used. Home pages:
Set the space operation mode. Menu structure
You can… Location
Room temperature
Leaving water
temperature (main + additional)
EHFH03S18DJ3V Daikin Altherma 3 R F 4P596810-1 – 2019.10
Restrict when automatic changeover is possible.
To determine if a heating/cooling heatpump model is installed
1 Press to go to the menu structure.
2 Check if [4] Operation mode is listed. If so, a heating/cooling heat pump
model is installed.
To check which space operation mode is currently used
1 Go to one of the following the home pages:
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3 | Operation
Room temperature home page (Room)Main leaving water temperature home page (LWT main)Additional leaving water temperature home page (LWT add)
2 Check the status icon:
If you see… Then…
Operation mode = heating.
Unit is NOT heating up your space. However, the DHWtank can be heating up.
Operation mode = heating.
Unit is heating up your space at this moment.
Operation mode = cooling.
Unit is NOT cooling down your space. However, the DHWtank can be heating up.
Operation mode = cooling.
Unit is cooling down your space at this moment.
To set the space operation mode
1 Go to [4]: > Operation mode.
2 Select one of the following options and press :
If you select… Then the space operation mode is…
Heating Always heating mode.
Cooling Always cooling mode.
Automatic Automatically changed by the software based
on the outdoor temperature (and depending on installer settings also the indoor temperature), and taking monthly restrictions into account.
Note: Automatic changeover is only possible under certain conditions.
To restrict automatic changeover operation mode
Prerequisite: You switched the permission level to Advanced end user.
Prerequisite: You switched the space operation mode to automatic.
1 Go to [7.5]: > User settings > Allowed operation mode.
2 Select a month and press .
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3 Select Heating only, Cooling only or Heating/Cooling, and press
.
Typical automatic changeover restrictions
When Restriction
During cold season.
Heating only
Example: October, November, December, January, February and March.
EHFH03S18DJ3V
Daikin Altherma 3 R F
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