Daikin EABH16DA6V, EABH16DA9W, EABX16DA6V, EABX16DA9W, EAVH16S18DA6V User reference guide

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User reference guide

Daikin Altherma 3 H F+W

EABH16DA6V EABH16DA9W

EABX16DA6V EABX16DA9W

EAVH16S18DA6V(G) EAVH16SU18DA6V EAVH16S23DA6V(G) EAVH16SU23DA6V EAVH16S18DA9W(G) EAVH16S23DA9W(G)

EAVX16S18DA6V(G) EAVX16S23DA6V(G) EAVX16S18DA9W(G) EAVX16S23DA9W(G)

User reference guide

Daikin Altherma 3 H F+W

English

Table of contents

1 General safety precautions 2

1.1 About the documentation .......................................................... 2

1.1.1 Meaning of warnings and symbols.............................. 2

1.2 For the user ............................................................................... 3

2 About this document 3

3 About the system 4

3.1 Components in a typical system layout ..................................... 4

4 Operation 4

4.1 User interface: Overview ........................................................... 4

4.2 Possible screens: Overview ...................................................... 5

4.2.1 Home screen............................................................... 5

4.2.2 Main menu screen ...................................................... 6

4.2.3 Setpoint screen ........................................................... 6

4.2.4 Detailed screen with values ........................................ 7

4.3 Turning operation ON or OFF ................................................... 7

4.3.1 Visual indication .......................................................... 7

4.3.2 To turn ON or OFF...................................................... 7

4.4 Space heating/cooling control ................................................... 8

4.4.1 About space heating/cooling control........................... 8

4.4.2 Setting the space operation mode .............................. 8

4.4.3 Determining which temperature control you are using 8

4.4.4 To change the desired room temperature................... 9

4.4.5 To change the desired leaving water temperature...... 9

4.5 Domestic hot water control........................................................ 9

4.5.1 About domestic hot water control................................ 9

4.5.2 Reheat mode .............................................................. 10

4.5.3 Scheduled mode ......................................................... 10

4.5.4 Scheduled + reheat mode........................................... 10

4.5.5 To change the domestic hot water temperature ......... 11

4.5.6 Using DHW powerful operation................................... 11

4.6 Advanced usage........................................................................ 11

4.6.1 Using quiet mode ........................................................ 11

4.6.2 Using holiday mode .................................................... 12

4.6.3 Reading out information.............................................. 12

4.6.4 To configure time and date ......................................... 12

4.7 Preset values and schedules .................................................... 12

4.7.1 Using preset values .................................................... 12

4.7.2 Setting the energy prices ............................................ 13

4.7.3 Using and programming schedules ............................ 13

4.7.4 Schedule screen: Example ......................................... 14

4.8 Weather-dependent operation................................................... 16

4.8.1 Detailed screen with weather-dependent curve.......... 16

4.9 Menu structure: Overview user settings .................................... 17

4.10 Installer settings: Tables to be filled in by installer .................... 18

4.10.1 Configuration wizard ................................................... 18

4.10.2 Settings menu ............................................................. 18

5 Energy saving tips 18

6 Maintenance and service 18

6.1 Overview: Maintenance and service ......................................... 18

6.2 To find the contact/helpdesk number ........................................ 19

7 Troubleshooting 19

7.1 To display the help text in case of a malfunction....................... 19

7.2 To check the malfunction history............................................... 19

7.3 Symptom: You are feeling too cold (hot) in your living room..... 19

7.4 Symptom: The water at the tap is too cold ................................ 19

7.5 Symptom: Heat pump failure..................................................... 19

7.6 Symptom: The system is making gurgling noises after

commissioning........................................................................... 20

9 Disposal 20

10 Glossary 20

1 General safety precautions

1.1 About the documentation

▪ The original documentation is written in English. All other

languages are translations.

▪ The precautions described in this document cover very important

topics, follow them carefully.

▪ The installation of the system, and all activities described in the

installation manual and in the installer reference guide MUST be performed by an authorised installer.

1.1.1 Meaning of warnings and symbols

DANGER

Indicates a situation that results in death or serious injury.

DANGER: RISK OF ELECTROCUTION

Indicates a situation that could result in electrocution.

DANGER: RISK OF BURNING

Indicates a situation that could result in burning because of extreme hot or cold temperatures.

DANGER: RISK OF EXPLOSION

Indicates a situation that could result in explosion.

WARNING

Indicates a situation that could result in death or serious injury.

WARNING: FLAMMABLE MATERIAL

CAUTION

Indicates a situation that could result in minor or moderate injury.

NOTICE

Indicates a situation that could result in equipment or property damage.

INFORMATION

Indicates useful tips or additional information.

Symbols used on the unit:

Symbol Explanation

Before installation, read the installation and operation manual, and the wiring instruction sheet.

Before performing maintenance and service tasks, read the service manual.

For more information, see the installer and user reference guide.

The unit contains rotating parts. Be careful when servicing or inspecting the unit.

Symbols used in the documentation:

8 Relocation 20

8.1 Overview: Relocation ................................................................ 20

User reference guide

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W

Daikin Altherma 3 H F+W

4P556071-1A – 2019.12

2 About this document

Symbol Explanation

Indicates a figure title or a reference to it.

Example: " 1–3 Figure title" means "Figure 3 in chapter 1".

Indicates a table title or a reference to it.

Example: " 1–3 Table title" means "Table 3 in chapter 1".

1.2 For the user

WARNING

If you are NOT sure how to operate the unit, contact your installer.

WARNING

This appliance is not intended for use by persons, including children, with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

▪ Units are marked with the following symbol:

This means that electrical and electronic products may NOT be mixed with unsorted household waste. Do NOT try to dismantle the system yourself: the dismantling of the system, treatment of the refrigerant, of oil and of other parts must be done by an authorized installer and must comply with applicable legislation. Units must be treated at a specialized treatment facility for reuse, recycling and recovery. By ensuring this product is disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. For more information, contact your installer or local authority.

▪ Batteries are marked with the following symbol:

This means that the batteries may NOT be mixed with unsorted household waste. If a chemical symbol is printed beneath the symbol, this chemical symbol means that the battery contains a heavy metal above a certain concentration. Possible chemical symbols are: Pb: lead (>0.004%). Waste batteries must be treated at a specialized treatment facility for reuse. By ensuring waste batteries are disposed of correctly, you will help to prevent potential negative consequences for the environment and human health.

Children should be supervised to ensure that they do not play with the appliance.

Cleaning and user maintenance must not be carried out by children without supervision.

WARNING

To prevent electric shocks or fire:

▪ Do NOT rinse the unit.

▪ Do NOT operate the unit with wet

hands.

▪ Do NOT place any objects containing

water on the unit.

CAUTION

▪ Do NOT place any objects or

equipment on top of the unit.

▪ Do NOT sit, climb or stand on the

unit.

2 About this document

Thank you for purchasing this product. Please:

▪ Read the documentation carefully before operating the user

interface to ensure the best possible performance.

▪ Request the installer to inform you about the settings that he used

to configure your system. Check if he has filled in the installer settings tables. If not, request him to do so.

▪ Keep the documentation for future reference.

Target audience

Endusers

Documentation set

This document is part of a documentation set. The complete set consists of:

▪ General safety precautions:

▪ Safety instructions that you must read before operating your

system

▪ Format: Paper (in the box of the indoor unit)

▪ Operation manual:

▪ Quick guide for basic usage

▪ Format: Paper (in the box of the indoor unit)

▪ User reference guide:

▪ Detailed step-by-step instructions and background information

for basic and advanced usage

▪ Format: Digital files on http://www.daikineurope.com/support-

and-manuals/product-information/

Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer.

The original documentation is written in English. All other languages are translations.

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W Daikin Altherma 3 H F+W 4P556071-1A – 2019.12

User reference guide

3 About the system

Space heating/cooling

Operation range

4.3

b c

Breadcrumbs

Breadcrumbs (example: [4.3]) help you to locate where you are in the menu structure of the user interface.

1 To enable the breadcrumbs: In the home screen or

main menu screen, press the help button. The breadcrumbs appear in the top left corner of the screen.

2 To disable the breadcrumbs: Press the help button

again.

This document also mentions these breadcrumbs. Example:

1 Go to [4.3]: Space heating/cooling > Operation

range.

This means:

1 Starting from the home screen, turn the left dial and

go to Space heating/cooling.

2 Press the left dial to enter the submenu.

3 Turn the left dial and go to Operation range.

f Underfloor heating

g Radiators, heatpump convectors, or fancoil units

INFORMATION

The indoor unit and the domestic hot water tank (if installed) can be separated or integrated depending on the indoor unit type.

4 Operation

4.1 User interface: Overview

The user interface has the following components:

a Status indicator b LCD screen c Dials and buttons

4 Press the left dial to enter the submenu.

3 About the system

Depending on the system layout, the system can:

▪ Heat up a space

▪ Cool down a space (if a heating/cooling heat pump model is

installed)

▪ Produce domestic hot water (if a DHWtank is installed)

3.1 Components in a typical system layout

A Main zone. Example: Living room. B Additional zone. Example: Bedroom. C Technical room. Example: Garage.

a Outdoor unit heatpump

b Indoor unit heatpump

c Domestic hot water (DHW) tank

d User interface of the indoor unit

e User interface used as room thermostat

User reference guide

a Status indicator b LCD screen c Dials and buttons

Status indicator

The LEDs of the status indicator light up or blink to show the operating mode of the unit.

LED Mode Description

Blinking blue Standby The unit is not in operation.

Continuous blue Operation The unit is in operation.

Blinking red Malfunction A malfunction occurred.

See "7.1To display the help text

in case of a malfunction"[419]

for more information.

LCD screen

The LCD screen has a sleeping function. After a certain time of noninteraction with the user interface, the screen darkens. Pressing any button or rotating any dial awakens the display. The time of noninteraction differs depending on the user permission level:

▪ User or Advanced user: 15min

▪ Installer: 1h

Dials and buttons

You use the dials and buttons:

▪ To navigate through the screens, menus and settings of the LCD

screen

▪ To set values

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W

Daikin Altherma 3 H F+W

4P556071-1A – 2019.12

a b c d e

Item Description

–

1.6

bar

18 Feb 2018

22:19

a Left dial The LCD shows an arc on the left side of the

display when you can use the left dial.

▪ : Turn, then press the left dial. Navigate

through the menu structure.

▪ : Turn the left dial. Choose a menu item.

▪ : Press the left dial. Confirm your choice

or go to a submenu.

b Back button : Press to go back 1 step in the menu structure.

c Home

: Press to go back to the home screen.

button

d Help button : Press to show a help text related to the current

page (if available).

e Right dial The LCD shows an arc on the right side of the

display when you can use the right dial.

▪ : Turn, then press the right dial. Change

a value or setting, shown at the right side of the screen.

▪ : Turn the right dial. Navigate through

the possible values and settings.

▪ : Press the right dial. Confirm your

choice and go to the next menu item.

4 Operation

b Main menu screen

c Lower level screens:

c1: Setpoint screen c2: Detailed screen with values c3: Screen with weather-dependent curve c4: Screen with schedule

4.2.1 Home screen

Press the button to go back to the home screen. You see an overview of the unit configuration and the room and setpoint temperatures. Only symbols applicable for your configuration are visible on the home screen.

Possible actions on this screen

Go through the list of the main menu.

Go to the main menu screen.

Enable/disable breadcrumbs.

Item Description

The temperatures are shown in circles. If the circle is grey, the corresponding operation (example: space heating) is currently not active.

Outdoor unit

: Outdoor unit

: Quiet mode active

a3 Measured ambient temperature

4.2 Possible screens: Overview

The most common screens are as follows:

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W Daikin Altherma 3 H F+W 4P556071-1A – 2019.12

a Home screen

Indoor unit /

b1 Indoor unit: domestic hot water tank

▪ : Floor-standing indoor unit with integrated

tank

▪ : Wall-mounted indoor unit with separated

tank

▪ : Wall-mounted indoor unit

b2 Water pressure

Space operation mode

Disinfection / Powerful

Date / time e Current date and time

Holiday f

▪ : Cooling

▪ : Heating

▪ : Disinfection mode active

▪ : Powerful operation active

: Holiday mode active

User reference guide

4 Operation

Main zone

Additional zone

Room

Malfunctioning

Space heating/cooling

–

21°C

Room

–

35°C

Main zone

–

45°C

Additional zone

–

50°C

Tank

–

Item Description

Main zone

Additional zone

Domestic hot water

Malfunction j

g1 Heat emitter type:

▪ : Underfloor heating

▪ : Fancoil unit

▪ : Radiator

g2 Leaving water temperature setpoint

g3 Room thermostat type:

▪ : Daikin user interface used as room

thermostat

▪ : External control

▪ Hidden: Leaving water temperature control

g4 Measured room temperature

h1 Heat emitter type:

▪ : Underfloor heating

▪ : Fancoil unit

▪ : Radiator

h2 Leaving water temperature setpoint

h3 Room thermostat type:

▪ : External control

▪ Hidden: Leaving water temperature control

: Domestic hot water

i2 Measured tank temperature

or : A malfunction occurred

See "7.1To display the help text in case of a

malfunction"[419] for more information.

4.2.2 Main menu screen

Starting from the home screen, press ( ) or turn ( ) the left dial to open the main menu screen. From the main menu, you can access the different setpoint screens and submenus.

Submenu Description

[2]

Main zone

[3]

Additional zone

[4]

Space heating/

cooling

[5]

Tank

[7]

User settings

[8]

Information

[9]

Installer

settings

[A]

Commissioning

[B]

User profile

[C]

Operation

Shows the applicable symbol for your main zone emitter type.

Set the leaving water temperature for the main zone.

Restriction: Only displayed if there are two leaving water temperature zones. Shows the applicable symbol for your additional zone emitter type.

Set the leaving water temperature for the additional zone (if present).

Shows the applicable symbol for your unit.

Put the unit in heating mode or cooling mode. You cannot change the mode on heating only models.

Restriction: Only displayed if a domestic hot water tank is present.

Set the domestic hot water tank temperature.

Gives access to user settings such as holiday mode and quiet mode.

Displays data and information about the indoor unit.

Restriction: Only for the installer.

Gives access to advanced settings.

Restriction: Only for the installer.

Perform tests and maintenance.

Change the active user profile.

Turn heating/cooling functionality and domestic hot water preparation on or off.

4.2.3 Setpoint screen

The setpoint screen is displayed for screens describing system components that need a setpoint value.

Examples

[1] Room temperature screen

[2] Main zone screen

Submenu Description

[0]

Malfunctioning

[1]

Room

User reference guide

a Selected submenu

Possible actions on this screen

Go through the list.

Enter the submenu.

Enable/disable breadcrumbs.

Restriction: Only displayed if a malfunction occurs.

See "7.1To display the help text in

case of a malfunction"[419] for more

information.

Restriction: Only displayed if a room thermostat is connected to the indoor unit.

Set the room temperature.

[3] Additional zone screen

Explanation

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W

[5] Tank temperature screen

Daikin Altherma 3 H F+W

4P556071-1A – 2019.12

4 Operation

a bc

7.2.1

Time/date

Hours

Minutes

1.6

bar

1.6 bar

Operation

Room

Space heating/cooling

C.1

Operation

Space heating/cooling

Tank

Off

Room

C.2

Possible actions on this screen

Go through the list of the submenu.

Go to the submenu.

Adjust and automatically apply the desired temperature.

Item Description

Minimum temperature limit a1 Fixed by the unit

a2 Restricted by the installer

Maximum temperature limit b1 Fixed by the unit

b2 Restricted by the installer

Current temperature c Measured by the unit

Desired temperature d Turn the right dial to

increase/decrease.

Submenu e Turn or press the left dial to

go to the submenu.

4.2.4 Detailed screen with values

Example:

Space heating/cooling operation

c Space heating/cooling operation ON

d Space heating/cooling operation OFF

Tank heating operation

a Settings b Values c Selected setting and value

Possible actions on this screen

Go through the list of settings.

Change the value.

Go to the next setting.

Confirm changes and proceed.

4.3 Turning operation ON or OFF

4.3.1 Visual indication

Certain functionalities of the unit can be enabled or disabled separately. If a functionality is disabled, the corresponding temperature icon in the home screen will be greyed out.

Room temperature control

a Tank heating operation ON

b Tank heating operation OFF

4.3.2 To turn ON or OFF

Room temperature control

1 Go to [C.1]: Operation > Room.

2 Set operation to On or Off.

Space heating/cooling operation

NOTICE

Room frost protection. Even if you turn OFF space

heating/cooling operation ([C.2]: Operation > Space heating/cooling), room frost protection –if enabled– will

remain active.

NOTICE

Water pipe freeze prevention. Even if you turn OFF

space heating/cooling operation ([C.2]: Operation > Space heating/cooling), water pipe freeze prevention –

if enabled– will remain active.

1 Go to [C.2]: Operation > Space heating/cooling.

a Room temperature control ON b Room temperature control OFF

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W Daikin Altherma 3 H F+W 4P556071-1A – 2019.12

2 Set operation to On or Off.

User reference guide

4 Operation

Operation

Tank

Off

Space heating/cooling

C.3

1.6 bar

22:19

18 Feb 2018

Tank heating operation

NOTICE

Disinfection mode. Even if you turn OFF tank heating

operation ([C.3]: Operation > Tank), disinfection mode will remain active. However, if you turn it OFF while disinfection is running, an AH error occurs.

1 Go to [C.3]: Operation > Tank.

2 Set operation to On or Off.

4.4 Space heating/cooling control

4.4.1 About space heating/cooling control

Controlling space heating/cooling typically consists of the following stages:

1 Setting the space operation mode

2 Controlling the temperature

Depending on the system layout and installer configuration, you use a different temperature control:

▪ Room thermostat control

▪ Leaving water temperature control

▪ External room thermostat control

4.4.2 Setting the space operation mode

About space operation modes

Your unit can be a heating or a heating/cooling model:

▪ If your unit is a heating model, it can heat up a space.

▪ If your unit is a heating/cooling model, it can both heat up and cool

down a space. You have to tell the system which operation mode to use.

To determine if a heating/cooling heat pump model is installed

1 Go to [4]: Space heating/cooling.

2 Check if [4.1] Operation mode is listed and editable.

If so, a heating/cooling heat pump model is installed.

To tell the system which space operation to use, you can:

You can… Location

Check which space operation mode is currently used.

Set the space operation mode permanently. Main menu

Restrict automatic changeover according to a monthly schedule.

Home screen

To set the space operation mode

1 Go to [4.1]: Space heating/cooling > Operation

mode

2 Select one of the following options:

▪ Heating: Only heating mode

▪ Cooling: Only cooling mode

▪ Automatic: The operation mode changes

automatically based on the outdoor temperature. Restricted according to the operation mode schedule.

Automatic heating/cooling changeover is NOT applicable for heating only models. When Automatic is selected, the changing of the operation mode is based on the Operation mode schedule [4.2].

To restrict automatic changeover according to a schedule

Conditions: You set the space operation mode to Automatic.

1 Go to [4.2]: Space heating/cooling > Operation

mode schedule.

2 Select a month.

3 For each month, select an option:

▪ Reversible: Not restricted

▪ Heating only: Restricted

▪ Cooling only: Restricted

4 Confirm the changes.

Example: Changeover restrictions

When Restriction

During cold season.

Example: October, November, December, January, February and March.

During warm season.

Example: June, July and August.

In-between.

Example: April, May and September.

If both the Operation mode and the Operation mode schedule are set to Automatic, the operation mode will be determined by the outdoor temperature.

Heating only

Cooling only

Heating/Cooling

4.4.3 Determining which temperature control you are using

To determine which temperature control you are using (method1)

Check the installer settings table filled in by the installer.

To determine which temperature control you are using (method

You can see on the home screen which temperature control you are using.

To check which space operation mode is currently used

The space operation mode is displayed on the home screen:

▪ When the unit is in heating mode, the icon is shown.

▪ When the unit is in cooling mode, the icon is shown.

The status indicator shows if the unit is currently in operation:

▪ When the unit is not in operation, the status indicator will show a

▪ While the unit is in operation, the status indicator will light up blue

User reference guide

blue pulsation with an interval of approximately 5 seconds.

constantly.

a1 Heat emitter of the main zone (in this example

Underfloor heating)

EABH/X16DA+9W + EAVH/X16S(U)18+23DA6V+9W

Daikin Altherma 3 H F+W

4P556071-1A – 2019.12

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