1.1About this document ...................................................................................................................................................... 4
2 General safety precautions5
2.1About the documentation .............................................................................................................................................. 5
2.1.1Meaning of warnings and symbols ................................................................................................................5
3.2Instructions for safe operation ....................................................................................................................................... 8
4 About the system12
4.1Indoor unit ...................................................................................................................................................................... 12
4.1.1Indoor unit display.......................................................................................................................................... 13
4.2About the user interface................................................................................................................................................. 13
4.2.1Components: User interface .......................................................................................................................... 14
4.2.2Status: User interface LCD.............................................................................................................................. 15
4.2.3To operate the user interface ........................................................................................................................ 16
5 Before operation17
5.1Overview: Before operation ........................................................................................................................................... 17
5.2To insert the batteries .................................................................................................................................................... 17
5.3To mount the user interface holder ............................................................................................................................... 18
5.4About the clock ............................................................................................................................................................... 18
5.4.1To set the clock ............................................................................................................................................... 18
5.5Brightness of the indoor unit display ............................................................................................................................. 19
5.5.1To set the brightness of the indoor unit display ............................................................................................ 19
5.6To turn on the power supply .......................................................................................................................................... 19
6.2When to use which feature ............................................................................................................................................ 20
6.3Operation mode and temperature setpoint .................................................................................................................. 21
6.3.1To start/stop operation mode and to set the temperature .......................................................................... 22
6.4.1To adjust the airflow rate ............................................................................................................................... 23
6.5Airflow direction ............................................................................................................................................................. 23
6.5.1To adjust vertical airflow direction ................................................................................................................ 24
6.5.2To adjust horizontal airflow direction ............................................................................................................ 24
6.5.3To use 3-D airflow direction ........................................................................................................................... 24
6.6Comfort airflow and Intelligent eye operation .............................................................................................................. 25
6.8Econo and Outdoor unit quiet operation....................................................................................................................... 27
6.8.2Outdoor unit quiet operation......................................................................................................................... 27
6.8.3To start/stop Econo and Outdoor unit quiet operation ................................................................................ 28
6.10.1To start/stop OFF timer operation................................................................................................................. 29
6.10.2To start/stop ON timer operation.................................................................................................................. 29
6.10.3To combine OFF timer and ON timer............................................................................................................. 30
6.12 Wireless LAN connection ................................................................................................................................................ 34
6.12.1Precautions when using the wireless LAN ..................................................................................................... 34
6.12.2To install the Daikin Residential Controller application................................................................................. 34
6.12.3To set the wireless connection ...................................................................................................................... 35
User reference guide
2
ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
Table of contents
6.13 About Multi system......................................................................................................................................................... 38
6.13.3Cooling/heating mode lock in Multi-system.................................................................................................. 39
7 Energy saving and optimum operation40
8 Maintenance and service42
8.1Overview: Maintenance and service .............................................................................................................................. 42
8.2To clean the indoor unit and user interface................................................................................................................... 43
8.3To clean the front panel ................................................................................................................................................. 44
8.4To remove the front panel.............................................................................................................................................. 44
8.5About the air filters......................................................................................................................................................... 44
8.6To clean the air filters ..................................................................................................................................................... 44
8.7To clean the titanium apatite deodorising filter and the silver allergen removal air purifying filter ........................... 46
8.8To replace the titanium apatite deodorising filter and the silver allergen removal air purifying filter........................ 46
8.9To re-install the front panel............................................................................................................................................ 47
8.10 To take following items into account before a long idle period .................................................................................... 47
9 Troubleshooting49
9.1Symptoms that are NOT system malfunctions............................................................................................................... 51
9.1.1Symptom: A sound like water flowing is heard ............................................................................................. 51
9.1.2Symptom: A blowing sound is heard.............................................................................................................. 51
9.1.3Symptom: A ticking sound is heard................................................................................................................ 51
9.1.4Symptom: A whistling sound is heard ............................................................................................................ 51
9.1.5Symptom: A clicking sound during operation or idle time is heard .............................................................. 51
9.1.6Symptom: A clapping sound is heard............................................................................................................. 52
9.1.7Symptom: White mist comes out of a unit (Indoor unit, outdoor unit)........................................................ 52
9.1.8Symptom: The units can give off odours ....................................................................................................... 52
9.1.9Symptom: The outdoor fan rotates while the air conditioner is not in operation ....................................... 52
9.1.10Symptom: Indoor unit fan speed does not correspond with the setpoint (during low ambient cooling
operation in Multi system)............................................................................................................................. 52
9.2Solving problems based on error codes ......................................................................................................................... 52
9.3Troubleshooting for wireless LAN connection ............................................................................................................... 54
This document is part of a documentation set. The complete set consists of:
▪ General safety precautions:
INFORMATION
This appliance is intended to be used by expert or trained users in shops, in light
industry, and on farms, or for commercial and household use by lay persons.
- Safety instructions that you must read before operating your system
- Format: Paper (in the box of the indoor unit)
▪ Operation manual:
- Quick guide for basic usage
- Format: Paper (in the box of the indoor unit)
▪ User reference guide:
- Detailed step-by-step instructions and background information for basic and
advanced usage
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
Latest revisions of the supplied documentation may be available on the regional
Daikin website or via your installer.
The original documentation is written in English. All other languages are
translations.
User reference guide
4
ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
2 General safety precautions
2.1 About the documentation
▪ The original documentation is written in English. All other languages are
translations.
▪ The precautions described in this document cover very important topics, follow
them carefully.
▪ The installation of the system, and all activities described in the installation
manual and in the installer reference guide MUST be performed by an authorised
installer.
2.1.1 Meaning of warnings and symbols
DANGER
Indicates a situation that results in death or serious injury.
2 | General safety precautions
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.
DANGER: RISK OF BURNING/SCALDING
Indicates a situation that could result in burning/scalding because of extreme hot or
cold temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
WARNING
Indicates a situation that could result in death or serious injury.
WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate injury.
Indicates a situation that could result in equipment or property damage.
INFORMATION
Indicates useful tips or additional information.
User reference guide
5
2 | General safety precautions
Symbols used in the documentation:
SymbolExplanation
Before installation, read the installation and operation
manual, and the wiring instruction sheet.
Before performing maintenance and service tasks, read the
service manual.
For more information, see the installer and user reference
guide.
The unit contains rotating parts. Be careful when servicing or
inspecting the unit.
SymbolExplanation
Indicates a figure title or a reference to it.
Example: " 1–3 Figure title" means "Figure 3 in chapter 1".
Indicates a table title or a reference to it.
Example: " 1–3 Table title" means "Table 3 in chapter 1".
User reference guide
6
ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
3 User safety instructions
Always observe the following safety instructions and regulations.
3.1 General
WARNING
If you are NOT sure how to operate the unit, contact your
installer.
WARNING
This appliance is not intended for use by persons, including
children, with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
3 | User safety instructions
Children should be supervised to ensure that they do not
play with the appliance.
Cleaning and user maintenance must not be carried out by
children without supervision.
WARNING
To prevent electrical shocks or fire:
▪ Do NOT rinse the unit.
▪ Do NOT operate the unit with wet hands.
▪ Do NOT place any objects containing water on the unit.
CAUTION
▪ Do NOT place any objects or equipment on top of the
This means that electrical and electronic products may NOT be mixed with
unsorted household waste. Do NOT try to dismantle the system yourself: the
dismantling of the system, treatment of the refrigerant, of oil and of other parts
must be done by an authorized installer and must comply with applicable
legislation.
Units must be treated at a specialized treatment facility for reuse, recycling and
recovery. By ensuring this product is disposed of correctly, you will help to
prevent potential negative consequences for the environment and human
health. For more information, contact your installer or local authority.
This means that the batteries may NOT be mixed with unsorted household
waste. If a chemical symbol is printed beneath the symbol, this chemical symbol
means that the battery contains a heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility for reuse. By
ensuring waste batteries are disposed of correctly, you will help to prevent
potential negative consequences for the environment and human health.
3.2 Instructions for safe operation
WARNING: MILDLY FLAMMABLE MATERIAL
The refrigerant inside this unit is mildly flammable.
CAUTION
The indoor unit contains radio equipment, minimum
separation distance between the radiating part of the
equipment and the user is 10 cm.
CAUTION
Do NOT insert fingers, rods or other objects into the air
inlet or outlet. When the fan is rotating at high speed, it
will cause injury.
User reference guide
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ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
3 | User safety instructions
WARNING
▪ Do NOT modify, disassemble, remove, reinstall or repair
the unit yourself as incorrect dismantling or installation
may cause an electric shock or fire. Contact your dealer.
▪ In case of accidental refrigerant leaks, make sure there
are no naked flames. The refrigerant itself is entirely
safe, non-toxic and mildly flammable, but it will
generate toxic gas when it accidentally leaks into a room
where combustible air from fan heaters, gas cookers,
etc. is present. Always have qualified service personnel
confirm that the point of leakage has been repaired or
corrected before resuming operation.
CAUTION
ALWAYS use a user interface to adjust the position of the
flaps and louvers. When the flaps and louvers are swinging
and you move them forcibly by hand, the mechanism will
break.
CAUTION
NEVER expose little children, plants or animals directly to
the airflow.
WARNING
Do NOT place objects below the indoor and/or outdoor
unit that may get wet. Otherwise condensation on the unit
or refrigerant pipes, air filter dirt or drain blockage may
cause dripping, and objects under the unit may get dirty or
damaged.
WARNING
Do NOT place a flammable spray bottle near the air
conditioner and do NOT use sprays near the unit. Doing so
may result in a fire.
CAUTION
Do NOT operate the system when using a room
fumigation-type insecticide. Chemicals could collect in the
unit, and endanger the health of people who are
hypersensitive to chemicals.
The refrigerant inside the unit is mildly flammable, but
normally does NOT leak. If the refrigerant leaks in the
room and comes in contact with fire from a burner, a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.
Turn off any combustible heating devices, ventilate the
room, and contact the dealer where you purchased the
unit.
Do NOT use the unit until a service person confirms that
the part from which the refrigerant leaked has been
repaired.
WARNING
▪ Do NOT pierce or burn refrigerant cycle parts.
▪ Do NOT use cleaning materials or means to accelerate
the defrosting process other than those recommended
by the manufacturer.
▪ Be aware that the refrigerant inside the system is
odourless.
WARNING
The appliance shall be stored in a room without
continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
heater).
DANGER: RISK OF ELECTROCUTION
To clean the air conditioner or air filter, be sure to stop
operation and turn all power supplies off. Otherwise, an
electric shock and injury may result.
CAUTION
After a long use, check the unit stand and fitting for
damage. If damaged, the unit may fall and result in injury.
User reference guide
10
CAUTION
Do NOT touch the heat exchanger fins. These fins are
sharp and could result in cutting injuries.
WARNING
Be careful with ladders when working in high places.
ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
3 | User safety instructions
WARNING
Improper detergents or cleaning procedure may cause
damage on plastic components or water leakage. Splashed
detergent on electric components, such as motors, may
cause failure, smoke or ignition.
DANGER: RISK OF ELECTROCUTION
Before cleaning, be sure to stop the operation, turn the
breaker off or pull out the supply cord. Otherwise, an
electric shock and injury may result.
WARNING
Stop operation and shut off the power if anything
unusual occurs (burning smells etc.).
Leaving the unit running under such circumstances may
cause breakage, electric shock or fire. Contact your dealer.
The refrigerant inside this unit is mildly flammable.
CAUTION
The indoor unit contains radio equipment, minimum separation distance between
the radiating part of the equipment and the user is 10 cm.
NOTICE
Do NOT use the system for other purposes. In order to avoid any quality
deterioration, do NOT use the unit for cooling precision instruments, food, plants,
animals, or works of art.
CAUTION
Do NOT insert fingers, rods or other objects into the air inlet or outlet. When the fan
is rotating at high speed, it will cause injury.
INFORMATION
The sound pressure level is less than 70dBA.
WARNING
▪ Do NOT modify, disassemble, remove, reinstall or repair the unit yourself as
incorrect dismantling or installation may cause an electric shock or fire. Contact
your dealer.
▪ In case of accidental refrigerant leaks, make sure there are no naked flames. The
refrigerant itself is entirely safe, non-toxic and mildly flammable, but it will
generate toxic gas when it accidentally leaks into a room where combustible air
from fan heaters, gas cookers, etc. is present. Always have qualified service
personnel confirm that the point of leakage has been repaired or corrected
before resuming operation.
INFORMATION
The following figures are just examples and may NOT completely match your system
layout.
User reference guide
12
ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
4 | About the system
j
h
i
b
a
l
m
d
f
g
e
c
ON/
OFF
a
b
c
d
e
a Air inlet
b Air outlet
c Front panel
d Service cover
e Indoor unit display
f Intelligent eye sensor
g Room temperature sensor
h Only for class 20~35: Titanium apatite deodorising filter (without frame)
i Only for class 50: Titanium apatite deodorising filter and silver allergen removal air purifying filter (with
frame)
j Air filter
k Flaps (horizontal blades)
l Louvers (vertical blades)
4.1.1 Indoor unit display
a Signal receiver for user interface
b Operation lamp
c Timer lamp
d Intelligent eye lamp
e ON/OFF button
ON/OFF button
If the user interface is missing, you can use the ON/OFF button on the indoor unit
to start/stop operation. When operation is started using this button, the following
settings are used:
a User interface
b Screws (field supply)
c User interface holder
1Choose a place where the signals reach the unit.
2Attach the holder with screws to the wall or a similar location.
3Hang the user interface on the user interface holder.
5.4 About the clock
If the indoor unit's internal clock is NOT set to the correct time, the ON timer, OFF
timer and weekly timer will NOT operate correctly. The clock must be set again:
▪ After a circuit breaker has turned the unit OFF.
▪ After a power failure.
▪ After replacing batteries in the user interface.
5.4.1 To set the clock
Note: If the time is NOT set, , , and blink.
1Press .
2Press or to set the current day of the week.
DisplayDay of the week
Result: and blink
Monday
User reference guide
18
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
3Press .
Result: blinks.
ATXM20~35R2V1B + ATXM50R2V1B + ATXM20~35R5V1B
Daikin room air conditioner
4P518786-6F – 2020.06
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