DAHUA DH-XVR4104C-X, DH-XVR4108C-X, DH-XVR4116HS-X, DH-XVR4104HS-X, DH-XVR4108HS-X Users manual

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DIGITAL VIDEO RECORDER

User’s Manual

V1.1.0

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

Cybersecurity Recommendations

Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords:

The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible. A strong password should be made up of at least 8 characters and a combination of special characters, numbers, and upper and lower case letters.

2. Update Firmware

As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera firmware up-to-date to ensure the system is current with the latest security patches and fixes.

“Nice to have” recommendations to improve your network security

1. Change Passwords Regularly

Regularly change the credentials to your devices to help ensure that only authorized users are able to access the system.

2. Change Default HTTP and TCP Ports:

Change default HTTP and TCP ports for systems. These are the two ports used to communicate and to view video feeds remotely.

These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports reduces the risk of outsiders being able to guess which ports you are using.

3. Enable HTTPS/SSL:

Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices and recorder.

4. Enable IP Filter:

Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing the system.

5. Change ONVIF Password:

On older IP Camera firmware, the ONVIF password does not change when you change the system’s credentials. You will need to either update the camera’s firmware to the latest revision or manually change the ONVIF password.

6. Forward Only Ports You Need:

Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers to the device. Do not DMZ the device's IP address.

You do not need to forward any ports for individual cameras if they are all connected to a recorder on site; just the NVR is needed.

7. Disable Auto-Login on SmartPSS:

Those using SmartPSS to view their system and on a computer that is used by multiple people should disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from accessing the system.

8. Use a Different Username and Password for SmartPSS:

Cybersecurity Recommendations I

In the event that your social media, bank, email, etc. account is compromised, you would not want someone collecting those passwords and trying them out on your video surveillance system. Using a different username and password for your security system will make it more difficult for someone to guess their way into your system.

9. Limit Features of Guest Accounts:

If your system is set up for multiple users, ensure that each user only has rights to features and functions they need to use to perform their job.

10. UPnP:

UPnP will automatically try to forward ports in your router or modem. Normally this would be a good thing. However, if your system automatically forwards the ports and you leave the credentials defaulted, you may end up with unwanted visitors.

If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be turned off regardless. Disabling UPnP is recommended when the function is not used in real applications.

11. SNMP:

Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for tracing and testing purposes only.

12. Multicast:

Multicast is used to share video streams between two recorders. Currently there are no known issues involving Multicast, but if you are not using this feature, deactivation can enhance your network security.

13. Check the Log:

If you suspect that someone has gained unauthorized access to your system, you can check the system log. The system log will show you which IP addresses were used to login to your system and what was accessed.

14. Physically Lock Down the Device:

Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.

Cybersecurity Recommendations II

Foreword

General

This user’s manual (hereinafter referred to be "the Manual") introduces the functions and operations of the DVR devices (hereinafter referred to be "the Device").

Models

 

 

Series

 

 

Models

 

 

 

XVR4 series

 

 

DH-XVR4104C-X/DH-XVR4108C-X/DH-XVR4116HS-X/DH-XVR4104HS-X/

 

 

 

 

 

DH-XVR4108HS-X/DH-XVR4216AN-X/DH-XVR4232AN-X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/DH-XVR5108H-X/

 

 

 

 

 

 

DH-XVR5116H-X/DH-XVR5104H-4KL-X/DH-XVR5108H-4KL-X/

 

 

 

 

 

 

DH-XVR5116H-4KL-X/DH-XVR5108HE-X/DH-XVR5116HE-X/

 

 

 

 

 

 

DH-XVR5108HS-X/DH-XVR5116HS-X/DH-XVR5104HS-4KL-X/

 

 

 

XVR5 series

 

 

DH-XVR5108HS-4KL-X/DH-XVR5104HS-X/DH-XVR5104H-X/

 

 

 

 

 

 

DH-XVR5104HE-X/DH-XVR5216AN-X/DH-XVR5232AN-X/

 

 

 

 

 

 

DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/DH-XVR5216A-X/

 

 

 

 

 

 

DH-XVR5432L-X/DH-XVR5832S-X/DH-5208AN-4KL-X-8/

 

 

 

 

 

 

DH-5216AN-4KL-X-16P/DH-XVR5108H-4KL-X-8P

 

 

 

 

 

 

 

 

 

 

 

 

 

DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-4KL-B-X/

 

 

 

 

 

 

DH-XVR7108E-4KL-B-X/DH-XVR7104HE-4KL-X/

 

 

 

XVR7 series

 

 

DH-XVR7108HE-4KL-X/DH-XVR7116HE-4KL-X/DH-XVR7108HE-4K-X/

 

 

 

 

 

 

DH-XVR7208A-4KL-X/DH-XVR7216A-4KL-X/DH-XVR7208A-4K-X/

 

 

 

 

 

 

DH-XVR7416L-4KL-X/ DH-XVR7816S-4KL-X

 

 

 

 

 

 

 

Safety Instructions

 

 

 

 

The following categorized signal words with defined meaning might appear in the Manual.

Signal Words

Meaning

 

Indicates a high potential hazard which, if not avoided, will result

 

in death or serious injury.

 

 

 

Indicates a medium or low potential hazard which, if not avoided,

 

could result in slight or moderate injury.

 

 

 

Indicates a potential risk which, if not avoided, could result in

 

property damage, data loss, lower performance, or unpredictable

 

result.

 

 

 

Provides methods to help you solve a problem or save you time.

 

 

Foreword III

Signal Words

Meaning

 

Provides additional information as the emphasis and supplement

 

to the text.

 

 

Revision History

No.

Version

Revision Content

Release Time

1

V1.0.0

First Release.

February 27, 2018

 

 

 

 

2

V1.0.1

Add eight models.

March 27, 2018

 

 

 

 

 

 

 

1.

Add four models.

 

 

 

2.

Add following sections:

 

 

 

 

Privacy Protection Notice

 

 

 

 

Using Reset Button on the

 

 

 

 

Mainboard

 

 

 

 

Configuring White Light

 

 

 

 

Configuring Siren

 

3

V1.1.0

 

Viewing PoC Information

May 10, 2018

 

 

3.

Update following sections:

 

 

 

 

About the Manual

 

 

 

 

Important Safeguards and

 

 

 

 

Warnings

 

 

 

 

Configuring IVS Function

 

 

 

 

Configuring Face

 

 

 

 

Detection

 

 

 

 

 

 

Privacy Protection Notice

As the device user or data controller, you might collect personal data of others' such as face, fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures include but not limited to: providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.

About the Manual

The Manual is for reference only. If there is inconsistency between the Manual and the actual product, the actual product shall prevail.

We are not liable for any loss caused by the operations that do not comply with the Manual.

The Manual would be updated according to the latest laws and regulations of related regions. For detailed information, see the paper User's Manual, CD-ROM, QR code or our official website. If there is inconsistency between paper User's Manual and the electronic version, the electronic version shall prevail.

All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the Manual. Please

Foreword IV

contact the customer service for the latest program and supplementary documentation.

There still might be deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, please refer to our final explanation.

Upgrade the reader software or try other mainstream reader software if the Guide (in PDF format) cannot be opened.

All trademarks, registered trademarks and the company names in the Manual are the properties of their respective owners.

Please visit our website, contact the supplier or customer service if there is any problem occurred when using the device.

If there is any uncertainty or controversy, please refer to our final explanation.

Foreword V

Important Safeguards and Warnings

This Chapter describes the contents covering proper handling of the Device, hazard prevention, and prevention of property damage. Read these contents carefully before using the Device, comply with them when using, and keep it well for future reference.

Operation Requirement

Do not place or install the Device in a place exposed to sunlight or near the heat source.

Keep the Device away from dampness, dust or soot.

Keep the Device installed horizontally on the stable place to prevent it from falling.

Do not drop or splash liquid onto the Device, and make sure there is no object filled with liquid on the Device to prevent liquid from flowing into the Device.

Install the Device in a well-ventilated place, and do not block the ventilation of the Device.

Operate the device within the rated range of power input and output.

Do not dissemble the Device.

Transport, use and store the Device under the allowed humidity and temperature conditions.

Electrical Safety

Improper battery use might result in fire, explosion, or inflammation.

When replacing battery, make sure the same model is used.

Use the recommended power cables in the region and conform to the rated power specification.

Use the power adapter provided with the Device; otherwise, it might result in people injury and device damage.

The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV) standard, and supply power with rated voltage which conforms to Limited power Source requirement according to IEC60950-1. Please note that the power supply requirement is subject to the device label.

Connect the device (I-type structure) to the power socket with protective earthing.

The appliance coupler is a disconnection device. When using the coupler, keep the angle for easy operation.

Important Safeguards and Warnings VI

Table of Contents

Cybersecurity Recommendations...........................................................................................................

I

Foreword ..................................................................................................................................................

III

Important Safeguards and Warnings ....................................................................................................

VI

1 Introduction............................................................................................................................................

1

1.1 Overview .......................................................................................................................................

1

1.2 Functions.......................................................................................................................................

1

2 Getting Started ......................................................................................................................................

3

2.1 Checking the Components............................................................................................................

3

2.2 Installing HDD ...............................................................................................................................

3

2.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/

 

DH-XVR4104C-X/DH-XVR4108C-X............................................................................................

4

2.2.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-4KL-B-X/

 

DH-XVR7108E-4KL-B-X..............................................................................................................

5

2.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH-XVR5104HS-4KL-X/

 

DH-XVR5108HS-4KL-X/

 

DH-XVR5108H-X/DH-XVR5116H-X/DH-XVR5104H-4KL-X/DH-XVR5108H-4KL-X/DH-XVR511

6H-4KL-X/DH-XVR5108HE-X/DH-XVR5116HE-X/DH-XVR7104HE-4KL-X/DH-XVR7108HE-4K

L-X/DH-XVR7116HE-4KL-X/DH-XVR7108HE-4K-X/DH-XVR5104HS-X/

 

DH-XVR4104HS-X/DH-XVR5104H-X/DH-XVR5104HE-X/DH-XVR4108HS-X .........................

6

2.2.4 DH-XVR4216AN-X/DH-XVR4232AN-X/DH-XVR5216AN-X/DH-XVR5232AN-X/

 

DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/DH-XVR5216A-X/DH-XVR7208A-4KL-X/DH-

XVR7216A-4KL-X/DH-XVR7208A-4K-X .....................................................................................

7

2.2.5 DH-XVR7416L-4KL-X/DH-XVR5432L-X............................................................................

7

2.2.6 DH-XVR7816S-4KL-X/DH-XVR5832S-X ...........................................................................

8

2.3 Installing Device into Rack............................................................................................................

8

3 The Grand Tour....................................................................................................................................

10

3.1 Front Panel..................................................................................................................................

10

3.1.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/

 

DH-XVR4104C-X/DH-XVR4108C-X..........................................................................................

10

3.1.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-4KL-B-X/

 

DH-XVR7108E-4KL-B-X.............................................................................................................

11

3.1.3 DH-XVR5108H-X/DH-XVR5116H-X/DH-XVR5104H-4KL-X/DH-XVR5108H-4KL-X/

 

DH-XVR5116H-4KL-X/DH-XVR5108HE-X/DH-XVR5116HE-X/DH-XVR4116HS-X/DH-XVR510

8HS-X/DH-XVR5116HS-X/DH-XVR5104HS-4KL-X/DH-XVR5108HS-4KL-X/

 

DH-XVR5104HS-X/DH-XVR4104HS-X/DH-XVR4108HS-X/DH-XVR5104H-X/

 

DH-XVR5104HE-X ....................................................................................................................

12

3.1.4 DH-XVR7104HE-4KL-X/DH-XVR7108HE-4KL-X/DH-XVR7116HE-4KL-X/

 

DH-XVR7108HE-4K-X...............................................................................................................

12

3.1.5 DH-XVR4216AN-X/DH-XVR4232AN-X/DH-XVR5216AN-X/DH-XVR5232AN-X/

 

DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/DH-XVR5216A-X ........................................

13

3.1.6 DH-XVR7208A-4KL-X/DH-XVR7216A-4KL-X/DH-XVR7208A-4K-X...............................

13

Table of Contents

VII

3.1.7 DH-XVR7416L-4KL-X.......................................................................................................

14

3.1.8 DH-XVR7816S-4KL-X ......................................................................................................

14

3.1.9 DH-XVR5432L-X ..............................................................................................................

14

3.1.10 DH-XVR5832S-X ............................................................................................................

15

3.2 Rear Panel ..................................................................................................................................

16

3.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/

 

DH-XVR4104C-X/DH-XVR4108C-X..........................................................................................

16

3.2.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-4KL-B-X/

 

DH-XVR7108E-4KL-B-X............................................................................................................

17

3.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH-XVR5104HS-4KL-X/

 

DH-XVR5108HS-4KL-X/DH-XVR5104HS-X/ DH-XVR4104HS-X/DH-XVR4108HS-X ............

18

3.2.4 DH-XVR5108H-X/DH-XVR5116H-X/DH-XVR5104H-4KL-X/DH-XVR5108H-4KL-X/

 

DH-XVR5116H-4KL-X/DH-XVR5108HE-X/DH-XVR5116HE-X/DH-XVR7104HE-4KL-X/DH-XV

R7108HE-4KL-X/DH-XVR7116HE-4KL-X/DH-XVR7108HE-4K-X/DH-XVR5104H-X/DH-XVR51

04HE-X/DH-XVR5108H-4KL-X-8P............................................................................................

19

3.2.5 DH-XVR4216AN-X/DH-XVR4232AN-X/DH-XVR5216AN-X/DH-XVR5232AN-X/

 

DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/DH-XVR5216A-X/DH-XVR7208A-4KL-X/DH-

XVR7216A-4KL-X/DH-XVR7208A-4K-X/DH-5208AN-4KL-X-8/DH-5216AN-4KL-X-16P ........

20

3.2.6 DH-XVR7416L-4KL-X/DH-XVR5432L-X..........................................................................

22

3.2.7 DH-XVR7816S-4KL-X/DH-XVR5832S-X .........................................................................

23

3.3 Remote Control Operations ........................................................................................................

25

3.4 Mouse Operations.......................................................................................................................

27

4 Connecting Basics ..............................................................................................................................

29

4.1 Typical Connection Diagram .......................................................................................................

29

4.2 Connecting to Video and Audio Input and Output ......................................................................

31

4.2.1 Video Input........................................................................................................................

31

4.2.2 Video Output.....................................................................................................................

31

4.2.3 Audio Input........................................................................................................................

32

4.2.4 Audio Output .....................................................................................................................

32

4.3 Connecting to Alarm Input and Output .......................................................................................

32

4.3.1 Introducing Alarm Port ......................................................................................................

33

4.3.2 Alarm Input........................................................................................................................

33

4.3.3 Alarm Output.....................................................................................................................

34

4.3.4 Alarm Output Relay Parameters.......................................................................................

34

4.4 Connecting to RS485 Port ..........................................................................................................

35

5 Local Configurations ..........................................................................................................................

36

5.1 Initial Settings..............................................................................................................................

36

5.1.1 Booting up.........................................................................................................................

36

5.1.2 Initializing the Device ........................................................................................................

36

5.1.3 Resetting Password..........................................................................................................

39

5.1.4 Setting Up with the Startup Wizard ..................................................................................

46

5.2 Live View.....................................................................................................................................

63

5.2.1 Live View Screen ..............................................................................................................

64

5.2.2 Live View Control bar........................................................................................................

65

5.2.3 Navigation Bar ..................................................................................................................

68

5.2.4 Shortcut Menu ..................................................................................................................

69

5.2.5 Color Setting .....................................................................................................................

71

Table of Contents VIII

5.2.6 Live View Display..............................................................................................................

73

5.2.7 Configuring Tour Settings .................................................................................................

78

5.3 Entering Main Menu....................................................................................................................

81

5.4 Controlling PTZ Cameras ...........................................................................................................

84

5.4.1 Configuring PTZ Connection Settings ..............................................................................

84

5.4.2 Working with PTZ Control Panel ......................................................................................

86

5.4.3 Configuring PTZ Functions...............................................................................................

88

5.4.4 Calling PTZ Functions ......................................................................................................

90

5.4.5 Calling OSD Menu ............................................................................................................

91

5.5 Configuring Camera Settings......................................................................................................

92

5.5.1 Configuring Image Settings ..............................................................................................

92

5.5.2 Configuring Encode Settings ............................................................................................

95

5.5.3 Configuring Snapshot Settings .........................................................................................

97

5.5.4 Configuring Overlay Settings............................................................................................

98

5.5.5 Configuring Covered Area Settings ..................................................................................

99

5.5.6 Configuring Channel Type ..............................................................................................

100

5.5.7 Upgrading Coaxial Camera ............................................................................................

101

5.6 Configuring Remote Devices ....................................................................................................

102

5.6.1 Adding Remote Devices .................................................................................................

102

5.6.2 Managing Remote Devices .............................................................................................

114

5.7 Configuring Record Settings......................................................................................................

117

5.7.1 Enabling Record Control .................................................................................................

118

5.7.2 Configuring Recorded Video Storage Schedule .............................................................

119

5.8 Configuring Snapshot Settings ..................................................................................................

119

5.8.1 Configuring Snapshot Trigger..........................................................................................

119

5.8.2 Configuring Snapshot Storage Schedule .......................................................................

124

5.8.3 Backing up Snapshots to FTP ........................................................................................

124

5.9 Playing Back Video ...................................................................................................................

125

5.9.1 Enabling Record Control ................................................................................................

125

5.9.2 Instant Playback .............................................................................................................

126

5.9.3 Main Interface of Video Playback ...................................................................................

126

5.9.4 Smart Search..................................................................................................................

131

5.9.5 Marking and Playing Back Video....................................................................................

132

5.9.6 Playing Back Snapshots.................................................................................................

134

5.9.7 Playing Back Splices ......................................................................................................

134

5.9.8 Using the File List ...........................................................................................................

135

5.10 Alarm Events Settings.............................................................................................................

137

5.10.1 Alarm Information..........................................................................................................

137

5.10.2 Alarm Input Settings .....................................................................................................

138

5.10.3 Alarm Output Settings...................................................................................................

145

5.10.4 Video Detection ............................................................................................................

148

5.10.5 System Events..............................................................................................................

157

5.11 Configuring IVS Function ........................................................................................................

162

5.11.1 Configuring Intelligent Settings .....................................................................................

162

5.11.2 Enabling the Intelligent Settings for IP Camera............................................................

177

5.11.3 Using Smart Search......................................................................................................

180

5.12 Configuring Face Detection ....................................................................................................

183

Table of Contents IX

5.12.1 Configuring Face Detection Settings............................................................................

183

5.12.2 Searching for Detected Faces ......................................................................................

186

5.12.3 Playing the Detected Faces..........................................................................................

188

5.13 IoT Function ............................................................................................................................

188

5.13.1 Configuring Sensor Settings.........................................................................................

188

5.13.2 Configuring Temperature and Humidity Camera..........................................................

196

5.13.3 Configuring Wireless Siren ...........................................................................................

208

5.14 Configuring POS Settings .......................................................................................................

209

5.14.1 Searching the Transaction Records .............................................................................

209

5.14.2 Configuring POS Settings.............................................................................................

210

5.15 Configuring Backup Settings ...................................................................................................

211

5.15.1 Finding USB Device ......................................................................................................

211

5.15.2 Backing up Files ...........................................................................................................

212

5.16 Network Management.............................................................................................................

213

5.16.1 Configuring Network Settings .......................................................................................

213

5.16.2 Configuring Network Testing Settings ..........................................................................

230

5.17 Configuring Account Settings..................................................................................................

235

5.17.1 Configuring User Account.............................................................................................

235

5.17.2 Configuring Group Account ..........................................................................................

241

5.17.3 Configuring Onvif Users ...............................................................................................

245

5.18 Audio Management .................................................................................................................

246

5.18.1 Configuring Audio Files.................................................................................................

246

5.18.2 Configuring Playing Schedule for Audio Files ..............................................................

248

5.19 Storage Management .............................................................................................................

250

5.19.1 Configuring Basic Settings ...........................................................................................

250

5.19.2 Configuring the Recording and Snapshot Schedule ....................................................

251

5.19.3 Configuring HDD Manager ...........................................................................................

251

5.19.4 Configuring HDD Detecting Settings ............................................................................

252

5.19.5 Configuring Record Estimate .......................................................................................

255

5.19.6 Configuring FTP Storage Settings................................................................................

257

5.20 Configuring System Settings ..................................................................................................

259

5.20.1 Configuring General System Settings ..........................................................................

259

5.20.2 Configuring Security Settings .......................................................................................

261

5.20.3 Configuring System Maintenance Settings ..................................................................

263

5.20.4 Exporting and Importing System Settings ....................................................................

264

5.20.5 Restoring Default Settings............................................................................................

266

5.20.6 Upgrading the Device ...................................................................................................

267

5.21 Viewing Information ................................................................................................................

270

5.21.1 Viewing Version Details ................................................................................................

270

5.21.2 Viewing Log Information ...............................................................................................

271

5.21.3 Viewing Event Information............................................................................................

273

5.21.4 Viewing Network Information........................................................................................

274

5.21.5 Viewing HDD Information .............................................................................................

276

5.21.6 Viewing Channel Information........................................................................................

277

5.21.7 Viewing Data Stream Information.................................................................................

278

5.21.8 Viewing PoC Information ..............................................................................................

279

5.22 Logout the Device ...................................................................................................................

280

Table of Contents X

6 Web Operations.................................................................................................................................

281

6.1 Connecting to Network..............................................................................................................

281

6.2 Logging in the Web ...................................................................................................................

281

6.3 Resetting Password ..................................................................................................................

282

6.4 Introducing Web Main Menu .....................................................................................................

286

7 FAQ .....................................................................................................................................................

288

Appendix 1 Glossary............................................................................................................................

294

Appendix 2 HDD Capacity Calculation ..............................................................................................

296

Appendix 3 Compatible Backup Devices ..........................................................................................

298

Appendix 3.1 Compatible USB list..................................................................................................

298

Appendix 3.2 Compatible SD Card list ...........................................................................................

299

Appendix 3.3 Compatible Portable HDD list...................................................................................

299

Appendix 3.4 Compatible USB DVD List ........................................................................................

299

Appendix 3.5 Compatible SATA DVD List.......................................................................................

299

Appendix 3.6 Compatible SATA HDD List ......................................................................................

300

Appendix 4 Compatible CD/DVD Burner List....................................................................................

305

Appendix 5 Compatible Displayer List ..............................................................................................

306

Appendix 6 Compatible Switcher .......................................................................................................

307

Appendix 7 Earthing ............................................................................................................................

308

Appendix 7.1 What Is the Surge .....................................................................................................

308

Appendix 7.2 The Earthing Modes .................................................................................................

309

Appendix 7.3 Thunder Proof Ground Method in the Monitor System ............................................

310

Appendix 7.4 The Shortcut Way to Check the Electric System by Digital Multimeter.....................

311

Appendix 8 RJ45-RS232 Connection Cable Definition ....................................................................

314

Table of Contents XI

1 Introduction

1.1 Overview

The Device is an excellent digital monitor product for security industry. The embedded LINUX OS assures the stable operation. The H.265 and G.711 technologies assure the high quality image and low bit stream. The frame-by-frame play function displays more details for analysis, and provides the functions such as record, playback, and monitor and assures the synchronization for audio and video. The Device also adopts the advanced control technology and great network data transmission capability.

The Device adopts embedded design to achieve high security and reliability. It can work in the local end and, with strong networking capability it can get connected to the professional surveillance software (Smart PSS) to form a security network to show its powerful remote monitoring function.

The Device is applicable to the areas such as bank, telecom, electricity, traffic, intelligent residential district, factory, warehouse, resources, and water conservancy facilities.

1.2 Functions

The functions might be different depending on the software and hardware version of the model you purchased.

Real-time Surveillance

Support VGA port and HDMI port to realize the surveillance through monitors.

Support HDMI, VGA, and TV output at the same time.

IoT Management

Provide specific management module for IoT features including humidity and temperature data reports and alarms linkage.

Sensor Integration

Integrate coaxial cameras with diverse array of sensors such as temperature, humidity and wireless alarm devices.

Storage Management

Special data format to guarantee data security and avoid the risk of modifying data viciously.

Support digital watermark.

Compression Format

Introduction 1

Support multiple-channel audio and video signal. An independent hardware decodes the audio and video signal from each channel to maintain video and audio synchronization.

Backup Function

Support backup operation through USB port (such as USB storage disk, portable HDD, and burner).

Client-end user can download the file from local HDD through network to backup.

Record & Playback

Support each channel real-time record independently, and simultaneously support the functions such as search, backward play, network monitor, record search, and download.

Support various playback modes: slow play, fast play, backward play and frame by frame play.

Support time title overlay so that you can view event accurate occurred time.

Support zooming in the selected area in the live view.

Network Operation

Support network remote real-time monitor, remote record search and remote PTZ control.

Alarm Activation

Several relay alarm outputs to realize alarm activation and on-site light control.

The alarm input port and output port have the protection circuit to guarantee the Device safety.

Communication Port

RS485 port can realize alarm input and PTZ control.

RS232 port can connect to keyboard, COM port of PC or the matrix control.

Standard Ethernet port can realize network remote access function.

The dual-network port has the multi-address, fault tolerance, load balance setup mode.

PTZ Control

Support PTZ decoder through RS485 port.

Intelligent Operation

Support mouse operation function.

Support "copy and paste" function for the same settings.

UPnP (Universal Plug and Play)

Establish mapping connection between LAN and WAN through UPnP protocol.

Camera Self-adaptive

Auto-recognize and work with the PAL or NTSC camera and HD camera.

Introduction 2

2 Getting Started

2.1 Checking the Components

When you receive the Device, please check against the following checking list. If any of the items are missing or damaged, contact the local retailer or after-sales engineer immediately.

 

Sequence

 

 

Checking items

 

 

Requirement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Appearance

 

No obvious damage.

1

 

 

Package

 

 

 

 

 

 

 

 

 

 

 

 

Packing materials

 

No broken or distorted positions that

 

 

 

 

 

 

 

 

 

 

 

 

could be caused by hit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not torn up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Do not tear up or throw away the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

Labels

Labels on the device

 

labels; otherwise the warranty

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

services are not ensured. You need

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to provide the serial number of the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

product when you call the after-sales

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Appearance

 

No obvious damage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

 

Device

Data cables, power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cables, fan cables,

 

No connection loose.

 

 

 

 

 

mainboard

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.2 Installing HDD

Please check if the HDD is already installed in the Device when you first time using the Device. It is suggested to use the HDD recommended officially. Do not use the PC HDD.

Shut down the device and then unplug the power cable before you open the case to replace the HDD.

Getting Started 3

2.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/

DH-XVR4104C-X/DH-XVR4108C-X

1.Remove the screws to take off the cover.

2.Fix the screws on the HDD but do not fasten them.

3.Match the screws with the holes on the DVR to place the HDD.

4. Turn the DVR upside down

5. Use the HDD cable and

6. Put back the cover and

to see the screws and then

power cable to connect HDD

fasten the screws.

fasten them.

and mainboard.

 

Getting Started 4

DAHUA DH-XVR4104C-X, DH-XVR4108C-X, DH-XVR4116HS-X, DH-XVR4104HS-X, DH-XVR4108HS-X Users manual

2.2.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-

4KL-B-X/ DH-XVR7108E-4KL-B-X

2.2.2.1 Installing Battery

The battery is only provided with some models.

1.Put the battery cable through the hole. 2. Connect to the cable into the port.

2.2.2.2Installing HDD

Skip step 6 if the battery is not equipped with the model you purchased.

1.Remove the screws to take off the cover.

4.Match the holes on the bracket with the screw holes on HDD.

2.Remove the screws to take off the bracket.

5.Use screws to fix the HDD onto the bracket.

3.Put the HDD onto the bracket.

6.(Optional) Put the battery cable through the hole to connect into the cable port.

Getting Started 5

7. Use the HDD cable and

8. Install the bracket back and

9. Put back the cover and

power cable to connect

then fasten the screws.

fasten the screws.

HDD and mainboard.

 

 

2.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH -XVR5104HS-4KL-X/DH-XVR5108HS-4KL-X/ DH-XVR5108H-X/DH-XVR5116H-X/DH-XVR5104H-4KL-X/DH-XVR 5108H-4KL-X/DH-XVR5116H-4KL-X/DH-XVR5108HE-X/DH-XVR51 16HE-X/DH-XVR7104HE-4KL-X/DH-XVR7108HE-4KL-X/DH-XVR7 116HE-4KL-X/DH-XVR7108HE-4K-X/DH-XVR5104HS-X/ DH-XVR4104HS-X/DH-XVR5104H-X/DH-XVR5104HE-X/DH-XVR4 108HS-X

1.Remove the screws on the rear panel.

4.Turn the device to see the back side of it. Aim the screws of the HDD at the holes on the back of the

2. Fix the screws on the HDD

3. Place the HDD onto the

but do not be fastened.

Device.

5. Use the HDD cable and

6. Put back the cover and

power cable to connect

fix the screws.

HDD and mainboard.

 

Getting Started 6

device and fix the screws.

2.2.4 DH-XVR4216AN-X/DH-XVR4232AN-X/DH-XVR5216AN-X/D H-XVR5232AN-X/DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/ DH-XVR5216A-X/DH-XVR7208A-4KL-X/DH-XVR7216A-4KL-X/DH- XVR7208A-4K-X

1.Remove the screws on the cover.

4.Turn the device to see the back side of it. Aim the screws of the HDD at the holes on the back of the device, and then fix the screws.

2.Fix the screws onto the HDD, but do not be fastened.

5.Use the HDD cable and power cable to connect HDD and mainboard.

3.Put the HDD into the Device.

6.Put back the cover and fix the screws.

2.2.5 DH-XVR7416L-4KL-X/DH-XVR5432L-X

1.Remove the screws on cover.

2.Use the screws to fix the HDD onto the bracket.

3.Connect one end of HDD cable to the HDD.

Getting Started 7

4. Connect the other end of

5. Use the power cable to

6. Put back the cover and fix

HDD cable to the

connect HDD and

the screws.

mainboard.

mainboard.

 

2.2.6 DH-XVR7816S-4KL-X/DH-XVR5832S-X

1.Loose the screws on the panel and remove the cover.

2.Fix the HDD(s) onto the bracket. Remove the top bracket if you want to install HDD to the bottom bracket.

3.Connect one end of HDD cable to the HDD.

4.Connect the other end of HDD cable to the mainboard

5.Use the power cable to connect HDD and mainboard.

6.Put back the cover and fix the screws.

2.3 Installing Device into Rack

Not all models support this function.

To install the DVR into Rack, do the following:

Step 1 Check if the in-house temperature is lower than 35 (95 ) and make sure the 15cm (6in.) spacing around the Device for ventilation.

Step 2 Use six screws to fix the DVR on each side. Step 3 Install from the bottom up.

Getting Started 8

If you want to install more accessories to the rack, take preventive measures to avoid power

socket overload.

Step 4 Install more accessories to the rack if needed.

Getting Started 9

3 The Grand Tour

This chapter introduces various components of the Device, remote control and mouse operations.

3.1 Front Panel

3.1.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/

DH-XVR4104C-X/DH-XVR4108C-X

Figure 3-1

Icon

Name

Function

The indicator is off when the HDD is running normally.

HDD status indicator The indicator glows blue when the HDD is in malfunction.

The indicator is off when the power is connected

Power status

abnormally.

indicator

The indicator glows blue when the power is connected

 

normally.

The indicator is off when the network connection is

 

 

 

 

 

 

Network status

correct.

 

 

 

 

 

 

 

 

 

 

indicator

The indicator glows blue when the network connection

 

 

 

 

 

 

 

 

 

 

 

 

 

is abnormal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-1

The Grand Tour 10

3.1.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-

4KL-B-X/ DH-XVR7108E-4KL-B-X

Figure 3-2

 

No.

 

 

Button/Icon

 

 

Function

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

POWER

 

Turns on/off the DVR. The indicator glows blue when the DVR is

 

 

 

turned on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

HDD status

 

The indicator glows blue when the HDD is in malfunction.

 

indicator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

 

Network status

 

The indicator glows blue when the network connection is

 

 

indicator

 

abnormal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When the battery remains full or no less than sixty percent,

 

 

 

 

 

 

 

the No.4 indicator is on, and the No.5 and No.6 are out.

 

 

 

 

 

 

 

When the battery remains between thirty percent and sixty

 

 

 

 

Battery status

 

percent, the No.5 indicator is on and the others are out.

4,5,6

 

 

 

When the battery remains between one percent and thirty

 

 

indicator

 

 

 

 

 

 

percent, the No.6 indicator is on and the others are out.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When the battery is exhausted, the DVR is turned off, or

 

 

 

 

 

 

 

there is no battery attached to the DVR, all the three

 

 

 

 

 

 

 

indicators are out.

 

 

 

 

 

 

 

 

7

 

 

USB port

 

Connects to external devices such as USB storage device,

 

 

 

keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-2

The Grand Tour 11

3.1.3 DH-XVR5108H-X/DH-XVR5116H-X/DH-XVR5104H-4KL-X/D H-XVR5108H-4KL-X/DH-XVR5116H-4KL-X/DH-XVR5108HE-X/DH- XVR5116HE-X/DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR511 6HS-X/DH-XVR5104HS-4KL-X/DH-XVR5108HS-4KL-X/ DH-XVR5104HS-X/DH-XVR4104HS-X/DH-XVR4108HS-X/DH-XVR 5104H-X/DH-XVR5104HE-X

 

 

 

 

 

 

 

Figure 3-3

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

HDD

Glows blue when HDD status is abnormal.

 

 

 

 

 

 

2

 

 

NET

 

Glows blue when network status is abnormal.

 

 

 

 

 

 

3

 

 

POWER

 

Glows blue when the power is connected properly.

 

 

 

 

 

 

 

 

4

 

 

USB port

 

Connects to peripheral devices such as USB storage device,

 

 

 

keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-3

3.1.4 DH-XVR7104HE-4KL-X/DH-XVR7108HE-4KL-X/DH-XVR711

6HE-4KL-X/DH-XVR7108HE-4K-X

Figure 3-4

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

1

 

 

USB port

 

Connects

to peripheral devices such as USB storage device,

 

 

 

keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-4

The Grand Tour 12

3.1.5 DH-XVR4216AN-X/DH-XVR4232AN-X/DH-XVR5216AN-X/D

H-XVR5232AN-X/DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/

DH-XVR5216A-X

 

 

 

 

 

 

 

Figure 3-5

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

Status indicator light

Glows blue when the device is working properly.

 

 

 

 

 

2

 

 

HDD

Glows blue when HDD status is abnormal.

 

 

 

 

 

 

3

 

 

NET

 

Glows blue when network status is abnormal.

 

 

 

 

 

 

4

 

 

POWER

 

Glows blue when the power is connected properly.

 

 

 

 

 

 

 

 

5

 

 

USB port

 

Connects to the external devices such as keyboard, mouse,

 

 

 

and USB storage device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-5

3.1.6 DH-XVR7208A-4KL-X/DH-XVR7216A-4KL-X/DH-XVR7208A-

4K-X

 

 

 

 

 

 

 

Figure 3-6

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

Status indicator light

Glows blue when the device is working properly.

 

 

 

 

 

 

 

 

2

 

 

USB port

 

Connects to the external devices such as keyboard, mouse,

 

 

 

and USB storage device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-6

The Grand Tour 13

3.1.7 DH-XVR7416L-4KL-X

 

 

 

 

 

 

 

Figure 3-7

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

IR receiver

Receives infrared signal from remote control.

 

 

 

 

 

 

 

 

2

 

 

USB port

 

Connects to peripheral devices such as USB storage

 

 

 

device, keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-7

3.1.8 DH-XVR7816S-4KL-X

 

 

 

 

 

 

 

Figure 3-8

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

IR receiver

Receives infrared signal from remote control.

 

 

 

 

 

 

 

 

2

 

 

USB port

 

Connects to peripheral devices such as USB storage

 

 

 

device, keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-8

3.1.9 DH-XVR5432L-X

Figure 3-9

No.

Port Name

Function

The Grand Tour 14

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

Status indicator light

Glows blue when the device is working properly.

 

 

 

 

 

2

 

 

HDD

Glows blue when HDD status is abnormal.

 

 

 

 

 

 

3

 

 

NET

 

Glows blue when network status is abnormal.

 

 

 

 

 

 

4

 

 

POWER

 

Glows blue when the power is connected properly.

 

 

 

 

 

 

 

 

5

 

 

USB port

 

Connects to peripheral devices such as USB storage

 

 

 

device, keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-9

3.1.10 DH-XVR5832S-X

 

 

 

 

 

 

 

Figure 3-10

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

Status indicator light

Glows blue when the device is working properly.

 

 

 

 

 

2

 

 

HDD

Glows blue when HDD status is abnormal.

 

 

 

 

 

 

3

 

 

NET

 

Glows blue when network status is abnormal.

 

 

 

 

 

 

4

 

 

POWER

 

Glows blue when the power is connected properly.

 

 

 

 

 

 

 

 

5

 

 

USB port

 

Connects to peripheral devices such as USB storage

 

 

 

device, keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-10

The Grand Tour 15

3.2 Rear Panel

3.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/

DH-XVR4104C-X/DH-XVR4108C-X

 

 

Figure 3-11

No.

Port Name

Function

1

Video input port

Connects to analog camera to input video signal.

2 USB port

Connects to external devices such as USB storage device, keyboard and mouse.

3 VGA port

Outputs analog video data to the connected display with VGA port.

High definition audio and video signal output port.

4 HDMI port The port outputs the uncompressed high definition video and multi-channel audio data to the connected display with HDMI port.

5

Network port

Connects to Ethernet port.

 

 

 

 

 

 

 

 

 

6

Power input port

Inputs DC 12V power.

 

 

 

 

 

 

 

 

 

7

 

 

 

 

 

 

 

Ground terminal.

 

 

 

 

 

 

 

Table 3-11

The Grand Tour 16

3.2.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-

4KL-B-X/ DH-XVR7108E-4KL-B-X

Figure 3-12

 

 

 

 

 

 

 

Figure 3-13

 

 

 

 

 

 

 

 

 

 

No.

 

 

Port Name

 

 

Function

 

 

 

 

 

 

 

 

 

 

1

 

 

Video input port

 

Connects to analog camera to input video signal.

 

 

 

 

 

 

 

 

2

 

 

Audio input port

 

Receives audio signal output from the devices such as

 

 

 

microphone.

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

 

Audio output port

 

Outputs audio signal to the devices such as the sound box.

 

 

 

 

 

 

 

 

 

 

 

RS485

 

Connects to the control devices such as speed dome PTZ.

4

 

 

communication

 

RS485_A port is connected by the cable A and RS485_B is

 

 

 

 

port

 

connected to the cable B.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

High definition audio and video signal output port.

5

 

 

HDMI port

 

The port outputs the uncompressed high definition video and

 

 

 

multi-channel audio data to the connected display with HDMI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

port.

 

 

 

 

 

 

 

 

6

 

 

VGA port

 

Outputs analog video data to the connected display with VGA

 

 

 

port.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7, 8

 

 

USB port

 

Connects to external devices such as USB storage device,

 

 

 

keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

9

 

 

Network port

 

Connects to Ethernet port.

 

 

 

 

 

 

 

 

 

The Grand Tour 17

No.

Port Name

Function

10

Power input port

Inputs DC 12V power.

 

 

 

11

Power output port

Outputs DC 12V power.

 

 

 

12

Ground

Ground terminal.

Table 3-12

3.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH -XVR5104HS-4KL-X/DH-XVR5108HS-4KL-X/DH-XVR5104HS-X/ DH-XVR4104HS-X/DH-XVR4108HS-X

 

 

Figure 3-14

No.

Port Name

Function

1

Video input port

Connects to analog camera to input video signal.

2 Audio input port

Receives audio signal output from the devices such as microphone.

3

Audio output port Outputs audio signal to the devices such as the sound box.

High definition audio and video signal output port.

4 HDMI port The port outputs the uncompressed high definition video and multi-channel audio data to the connected display with HDMI port.

5

Network port

Connects to Ethernet port.

 

 

 

 

 

 

 

 

 

 

 

RS485

Connects to the control devices such as speed dome PTZ.

6

communication

RS485_A port is connected by the cable A and RS485_B is

 

port

connected to the cable B.

 

 

 

 

 

 

 

 

 

 

7

VGA port

Outputs analog video data to the connected display with VGA

port.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

USB port

Connects to external devices such as USB storage device,

keyboard and mouse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

Power input port

Inputs DC 12V power.

 

 

 

 

 

 

 

 

 

 

10

Power cable

Use clamp to secure the power cable on the DVR in case there is

fastener

any loss.

 

 

 

 

 

 

 

 

 

 

 

11

 

 

 

 

 

 

 

 

Ground terminal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-13

The Grand Tour 18

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