Page 1
Use and Care Manual
Epicure® Cooktop
For use with models ESG366 and ESG486
Style varies,
model ESG366 shown
Ta b l e o f Co n T e n T s
Im p o r T a n T sa f e T y In s T r u C T I o n s ............................................. 1-3
Ge T T I n G T o Kn o w yo u r Co o K T o p ............................................ 4
se T T I n G up yo u r Co o K T o p ...................................................... 5
op e r a T I n G yo u r Co o K T o p ................................................... 5-7
a r e a n d Cl e a n I n G ......................................................... 8-10
C
be f o r e yo u Ca l l fo r se r v I C e ............................................... 11
wa r r a n T y a n d se r v I C e ........................................................ 12
wa r r a n T y Ca r d ......................................................ba C K Co v e r
Part No. 65163 Rev. G
Place serial number label here
Page 2
© 2009 Dacor, all rights reserved
Page 3
Important Safety Instructions
Installer: Leave these instructions with the appliance.
Consumer: Read this use and care manual completely before using this appliance. Save it for future
reference. It contains important use and care information. Keep your sales receipt or canceled check
in a safe place. Proof of original purchase date is
required for warranty service.
For service and warranty information, see
page 12.
If you have any questions, call:
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time
Web site: www.Dacor.com
Have the complete model and serial number identification of your cooktop ready. Record these numbers
below for easy access. The numbers are found on a
label on the under side of the chassis.
Model number ______________________________
Serial number ______________________________
Date of purchase____________________________
Since Dacor continuously improves the quality and
performance of our products, we may need to make
changes to the appliance without updating this
manual.
Important Information About
Safety Instructions
The Important Safety Instructions and warnings in this manual are not meant to cover all possible problems and situations that can occur. Use
common sense and caution when installing, maintaining or operating this or any other appliance.
Always contact the Dacor Customer Service Team
about problems or situations that you do not understand.
Safety Symbols and Labels
DANGER
Immediate hazards that WILL result in severe personal
injury or death.
WARNING
Hazards or unsafe practices that COULD result in severe
personal injury or death.
CAUTION
Hazards or unsafe practices that COULD result in minor
personal injury or property damage.
DANGER
IMPORTANT: If you smell gas:
Do not use or light any appliance.•
Do not touch any electrical switch or use any electrical devices including the telephone in your building.•
From a neighbor’s phone, immediately call the gas supplier. Follow the gas supplier’s instructions.•
If you cannot contact the gas supplier, call the fire department.•
IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoline) in the vicinity of this or any other appliance. Also keep items that could explode,
such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent cabinets or
areas.
WARNING
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
WARNING
NEVER cover any slots, holes or passages on the
cooktop or cooktop chassis. Doing so blocks air flow
through the cooktop and may cause carbon monoxide
poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard. Keep all slots clear of grease and
grime.
CALIFORNIA PROPOSITION 65 WARNING
The burning of gas cooking fuel generates some
by-products that are on the list of substances which
are known by the State of California to cause cancer or
reproductive harm. California law requires businesses
to warn customers of potential exposure to such
substances. To minimize exposure to these substances,
always operate this unit according to the use and care
manual, ensuring you provide good ventilation when
cooking with gas.
READ AND SAVE
THESE INSTRUCTIONS
1
Page 4
Important Safety Instructions
General Safety Precautions
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic
safety precautions, including the following:
WARNING WARNING
If you receive a damaged product, immediately •
contact your dealer or builder. Do not install or use a
damaged appliance.
Installations with less than 2 1/2” (64mm) from •
the rear of the cooktop to a combustible vertical
surface must use Dacor backguard model AEB3609,
AEB3612, (for 36 inch models) AEB4809, AEB4812
(for 48 inch models) or a non-combustible material.
Make sure that the cooktop has been properly •
installed and grounded by a qualified installer
according to the accompanying installation
instructions. Have the installer show you the location
of the gas shut off valve and the power cord so that
you know where and how to turn off the gas supply
and disconnect power to the cooktop.
Do not install, repair or replace any part of the •
cooktop unless specifically recommended in the
literature accompanying it. A qualified service
technician should perform all other service.
Do not tamper with the controls. Do not adjust or alter •
any part of the cooktop unless specifically instructed
to do so in these instructions.
Before performing any type of service, make sure that •
the gas supply is turned off and the power cord to the
cooktop is disconnected.
Only use this cooktop for cooking tasks expected of •
a home appliance as outlined in this manual. This
cooktop is not intended for commercial use.
DO NOT TOUCH THE SURFACES OF THE •
COOKTOP DURING OR IMMEDIATELY AFTER
USE. After use, make sure these surfaces have had
sufficient time to cool before touching them.
Make sure individuals who use the cooktop are able •
to operate it properly.
Never allow anyone, including children to sit, stand or •
climb on any part of the cooktop. Doing so may cause
damage, serious injury or death. Do not leave children
alone or unattended in the area around the cooktop.
Do not allow children to play with the controls or touch
other parts of the cooktop.
Do not store items of interest to children on top of •
or above the cooktop. Children could be burned or
injured while climbing on the appliance.
Do not attempt to use this appliance in the event of a •
power failure. If a power failure occurs while operating
the cooktop, turn all control knobs to the OFF position.
Clean the cooktop thoroughly before operating it for •
the first time.
Clean and maintain the cooktop regularly as •
instructed in this manual. Keep the entire cooktop,
ventilation filters and ventilation hoods free of grease
that could catch fire.
Do not heat unopened food containers such as baby •
food jars and cans. Pressure build up may cause the
container to burst and cause injury.
Do not cover the burners and grates with anything •
except properly selected utensils. Decorative covers
may cause a fire hazard or damage to the cooktop
if a burner is accidentally turned on with the cover in
place.
Keep flammable items, such as paper, cardboard, •
plastic and cloth away from the burners and other
hot surfaces. Do not allow pot holders to touch hot
surfaces or gas burners.
Do not wear loose or hanging apparel while using the •
cooktop. Do not allow clothing to come into contact
with the cooktop and surrounding areas during and
immediately after use.
Do not use towels or bulky cloth as pot holders.•
Do not hang flammable or heat sensitive objects over •
the cooktop.
If the cooktop is near a window, do not use long •
curtains as window treatment. The curtains could blow
over the cooktop and create a fire hazard.
To avoid the possibility of fire, do not leave the •
cooktop unattended when in use.
Use cookware only for its intended purpose. Check •
the manufacture’s recommendations before use to
determine if a utensil is suitable for use on a cooktop.
Certain types of glass, ceramic and earthenware are
not suitable for use on a cooktop. Personal injury or
damage may result from improper cookware use.
Select cookware carefully. Use utensils of the proper •
size, material and construction for the particular type
of cooking being done. Utensils need to be large
enough to contain the desired quantity of food without
boil-overs or spill-overs. Choose pans with easy to
hold handles that will stay cool while cooking. Do not
use utensils with loose handles. Avoid using pans that
are too heavy to lift safely.
Use extreme caution if adding water to food on a •
hot cooktop. The steam can cause serious burns or
scalds.
Make sure that all the cooktop parts are dry before •
lighting a burner.
2
Page 5
Important Safety Instructions
WARNING WARNING
Turn the knobs to the • OFF position prior to removing
them from the valve stems.
The cooktop should never be operated without the •
knobs and trim rings in place.
Use only dry pot holders when removing food and •
cookware from the cooktop. Wet pot holders can
cause steam burns.
Non-stick coatings, when heated, can be harmful to •
birds. Remove birds to a separate, well-ventilated
room during cooking.
When deep fat frying:•
Be certain that the pan is large enough to contain ◊
the desired volume of food without overflow
caused by the bubbling of the fat. Never leave a
deep fat fryer unattended.
Avoid frying moist or frost-covered foods. Foods ◊
with high water content may cause spattering or
spilling of the hot fat.
Heat fat slowly, and stir together any combination ◊
of oils and fats prior to applying heat. Utilize a
deep fat frying thermometer to avoid heating the
fat to temperatures above the flash point.
This appliance is equipped with a three prong •
grounding plug for your protection against possible
electric shock hazards. If only a two prong outlet is
available, it is the customer’s responsibility to have
it replaced with a dedicated, grounded, three prong
electrical outlet by a licensed electrician. Do not under
any circumstances:
Cut or remove the third (ground) prong from the ◊
power cord.
Use an adapter plug. ◊
Use an extension cord. ◊
Use a power cord that is frayed or damaged. ◊
Plug the cooktop into an electrical outlet with a ◊
ground fault interrupter (GFI).
TO REDUCE THE RISK OF INJURY TO PERSONS IN
THE EVENT OF A RANGE TOP GREASE FIRE:
SMOTHER FLAMES with a close-fitting lid, cookie a.
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
NEVER PICK UP A FLAMING PAN - you may be b.
burned.
DO NOT USE WATER, including wet dish cloths or c.
towels - a violent steam explosion may result.
Use a fire extinguisher ONLY if:d.
You have a Class ABC extinguisher, and you ◊
already know how to operate it.
The fire is small and contained in the area where it ◊
started.
The fire department is being called.◊
You can fight the fire with your back to an exit.◊
CAUTION
Do not allow acids (citrus juices, tomato sauces, etc.) •
to remain on the cooktop’s surfaces. The porcelain
finish may stain.
Never use the cooktop surface as a cutting board.•
Do not try to remove heavy spills with a sharp object •
such as a knife or metal spatula. Sharp objects may
scratch the cooktop’s surfaces.
Do not expose the knobs or trim rings to direct flame, •
hot utensils or other sources of heat.
Power cord with three
prong grounding plug
Three prong
electrical outlet
3
Page 6
Getting to Know Your Cooktop
Parts of the Cooktop
Burners: The cooktop’s flame-less ignition system
generates a spark that lights the burner when you
turn the knob to HIGH. Gaskets around the underside of the burner bases prevent spilled liquids from
leaking into the cooktop’s internal parts. There are a
total of six burners, all rated at a maximum output
of 15,000 BTU/HR.
Long Life Grates: The porcelain coated cast iron
grates support the cooking utensils during cooking.
They are removable to allow the area below and
around the burners to be cleaned easily. The size
and location of each grate depends on the model of
the cooktop.
Spill Trays: The spill trays catch any food that falls
through the cooktop grates.
Burner Control Knobs: Use the knobs to turn on
the burners and adjust the flame size. The indicator
light next to the knob indicates when the burner is
on.
Trim Rings: Located behind each knob. They help
prevent liquids from getting into the cooktop’s internal parts.
Special Cooktop Features
Perma-Flame™: The Perma-Flame instant
re-ignition feature automatically re-lights a burner
quickly if it goes out. With Perma-Flame, your cooking experience is uninterrupted because the flame is
re-ignited at the same level as when it went out.
Smart Flame™ Technology: All burners are
equipped with Dacor’s Smart Flame technology. It
reduces the temperature under the fingers of the
porcelain-coated cast iron grates. Smart-Flame
extends grate life and protects the finish.
Grate
Trim ring
Burner
Spill tray
Burner
control knob
4
Page 7
Setting Up Your Cooktop
Grate
Burner cap
Burner ring
Top frame
Burner base
(fixed)
Burner and Grate Assembly
WARNING
Assemble the burners and grates only when the cooktop
is cool.
Burners
Put the burner rings on the burner bases as 1.
shown. Insert the five tabs on the bottom of
each ring into the slots on top of each base.
Twist each ring back and forth slightly to make 2.
sure it is properly seated.
Put the burner caps on top of the burner rings. 3.
The ridge around the bottom edge of the cap
goes around the top of the burner ring.
Grates
Gently set the grates on top of the spill tray. Put the
legs of each grate into the corresponding dimples.
On model ESG366, the middle grate is larger than
the other two.
Operating Your Cooktop
Selecting the Cookware
WARNING
To avoid burns and scalding, always turn pan handles •
to a position where they cannot be easily hit. Also,
handles should not extend over adjacent burners.
Always set utensils gently onto the grates and center
them so that they are well-balanced.
Do not drag cookware across the grates. Sliding may •
damage the finish. Lift utensils to reposition them. Do
not drop them on the grate.
Cookware with rough bottoms can cause permanent •
damage to the coated surfaces on the grates.
To avoid burns or a fire hazard, reduce the flame level •
if it extends beyond the bottom of the utensil. Flames
extending up the sides are potentially dangerous.
For overall safety and best cooktop performance,
select the correct cooking utensil for the food being
cooked. Improperly selected cooking utensils will
not cook evenly or efficiently.
Use cookware that:
Has flat, smooth bottoms.•
Is well balanced.•
Has tight fitting lids to keep heat, odors and •
steam in.
IMPORTANT: Avoid spills as much as possible.
The porcelain surfaces of the grates, spill trays and
burner caps are acid-resistant but not acid-proof.
Some foods can cause permanent damage if allowed
to remain on porcelain surfaces.
continued...
5
Page 8
Operating Your Cooktop
LIGHT and HIGH
position
OFF position
LOW position
Burner indicator
light
Indicator light below
flame icon indicates
knob operates front
burner directly above it
Lighting a Burner
WARNING
To avoid the chance of fire, explosion or carbon monoxide poisoning, do not attempt to use your cooktop without •
the burners completely and properly assembled (see page 5). The burner rings spread the flame evenly around the
burner cap. The burner rings must be properly seated for proper burner lighting and operation.
In the interest of safety, always light the burner before putting the cooking utensil on the grate. Turn the burner knob •
to the off position before removing the utensil. Always check the position of the control knobs to make sure the
cooktop is OFF when you are finished cooking.
Do not turn the knob farther than the • HIGH position until lit. Doing so may result in a burst of flame that could cause
burns or damage to the surrounding area.
Do not touch any part of the burners while the igniters are sparking. An electrical shock could result.•
Never light the burners with a match or other open flame.•
Always check to make sure all control knobs are in the • OFF position when you are finished cooking.
If the gas does not ignite after four seconds or if the flame goes out and gas escapes when attempting to light a •
burner, turn the knob to the OFF position. Open a window and allow at least five minutes for the gas to dissipate.
Then, repeat the lighting procedure.
The burner control knobs are grouped together in
front of the row of burners they operate. For example the knobs that operate the center two burners
are located directly in front of them on the control
panel. The location of the blue indicator light to the
right of the knob indicates the burner it operates
(front or back). The knob with the indicator light
below the flame icon (as shown below) operates
the front burner in the row of burners above it. The
knob with the indicator light above the flame icon
operates the rear burner.
To light a burner, push in gently on the corre-1.
sponding control knob, then immediately rotate
the knob counterclockwise to the HIGH position.
All igniters will spark (click) continuously until
the gas ignites on the selected burner. Ignition
should occur within four seconds of turning the
knob to the HIGH position. The igniters should
stop sparking when the gas ignites.
Once the burner is lit, set the flame height to the 2.
desired level by rotating the control knob further
counterclockwise, then place the utensil on the
grate.
Burner Control
Knob
IMPORTANT:
The flame should burn evenly around the perim-•
eter of the burner, except underneath each grate
support finger, where the flame height is reduced
by Dacor’s Smart-Flame feature. A normal flame
is steady and blue in color. Foreign material in
the gas line, especially in new construction, may
cause an orange flame during initial operation.
The orange color will disappear with further use.
Small yellow tips on the ends of the flames are
normal when using LP gas.
If the flame is not even around the edge of the •
burner, wait for the cooktop to cool and check to
make sure the burner is assembled properly (see
page 5).
When the cooktop is cool the igniters may con-•
tinue to spark if the control knob is set to the
LOW position. The igniters will stop sparking when the burner is warm. The tendency to
spark when cold can be reduced by operating
the burner at a higher flame setting for about
60 seconds. After 60 seconds, lower the flame
to cook. The burner will also warm up faster
if a utensil is placed on the grate. The igniters will also spark automatically if the flame is
distorted by a draft or by the household ventilation system. Eliminate any drafts or reduce the
ventilation blower speed to reduce this type of
problem.
To keep the burners operating properly, keep the •
burner igniters, burner rings and burner caps
clean and dry. See Care and Cleaning starting
on page 8. Dirty or wet igniters will result in constant sparking, even if there is a flame present.
6
Page 9
Operating Your Cooktop
Cooking Tips
For superior cooking performance and to save
energy:
Reduce the flame height to the minimum level •
necessary to perform the desired cooking process. Food cooks just as quickly at a gentle boil
as it does at a vigorous, rolling boil. A higher boil
than is necessary wastes energy, cooks away
moisture and causes a loss in food flavor and
nutrients.
Use low or medium flame heights when cook-•
ing in utensils made of materials that are poor
conductors of heat, such as glass, ceramic and
cast iron. Reduce the flame height until it covers
approximately 1/3 of the utensil diameter to
ensure even heating and reduce scorching.
Using the Simmer Plate
CAUTION
The simmer plate is specifically designed for simmering
only. To prevent damage when using the simmer plate set
the burner only to its lowest setting. Remove the simmer
plate during normal cooking.
Use the simmer plate for simmering and holding
food at the lowest safe temperature.
To install your simmer plate, locate the five feet •
on the bottom and align them with the five longest fingers on the cooktop grate. Lower it onto
the top of the grate. When correctly installed,
the simmer plate will be locked into place about
1/2 inch above the grate’s top surface.
Minimize the amount of liquid or fat to reduce •
cooking times.
Use a timer rather than repeatedly removing the •
lid to check food. Doing so will decrease cooking
time and save energy.
Thaw foods prior to cooking to reduce cooking •
time.
Wok Ring
The included wok ring is a safe, convenient way to
stir fry. Place it on top of the grate, aligning the wok
ring feet with the grate fingers. It will hold any standard sized wok.
Griddle
The included griddle has a non-stick finish and is
designed to work on the large center grate of model
ESG366 or any of the grates on model ESG486. Use
a maximum setting of medium to avoid damage to
the cooktop. See the instructions included in the
griddle carton for further information.
Your simmer plate has a non-stick coating for •
easy cleaning. Take care using abrasives on the
coating because it can scratch. It is normal for
some wear to occur on top of the simmer plate’s
offset fingers with time.
7
Page 10
Care and Cleaning
Grate
Burner cap
Burner ring
Top frame
Burner base
(fixed)
WARNING
Clean only the parts of the cooktop listed in this manual. Clean them only in the manner specified.•
To avoid dangerous fumes or damage to your cooktop’s surfaces and accessories, use only the types of cleaning •
solutions specified in this manual.
To avoid electrical shock or burns, turn off the burners and make sure that all parts are cool before cleaning. DO •
NOT turn the burners on during cleaning.
Do not use a steam cleaner to clean the cooktop. Steam could penetrate the electrical components and cause a •
short circuit. After cleaning the burners, reassemble all of the burner parts before attempting to operate the cooktop.
After cleaning the burners, always dry and reassemble the cooktop parts completely before use. See page 5.•
CAUTION
Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch •
your cooktop’s surfaces.
To prevent damage, do not use abrasive or corrosive cleaners or applicators such as steel wool or scouring pads, •
on any part of the cooktop unless instructed to do so. Use only a sponge, soft cloth, fibrous or plastic brush or nylon
cleaning pad for cleaning the surfaces of your cooktop.
Cleaning the Cooktop
To keep the cooktop looking and operating its best,
clean it after every use. Also, quickly wipe up spills
that occur while cooking. Be careful not to touch any
hot areas. Spills that remain on hot burner parts
will be very difficult to clean, especially if allowed to
burn on. Certain types of food, such as tomatoes,
citrus juices, vinegar, alcohol and milk can damage
the finishes if you allow them to stand for any
length of time.
IMPORTANT: The cooktop is exposed to extremely
high temperatures. The grates are under high stress
when hot utensils are placed on them. Also, the
cooktop parts are occasionally exposed to acidic
food spill-overs. These severe operating conditions,
cause the porcelain enamel parts on your cooktop
to undergo a change in appearance over time. If
you care for and clean these parts carefully, you will
slow down, but not eliminate, the aging process.
Cooktop Disassembly
For safety, disconnect the cooktop power cord 1.
from the electrical outlet prior to cleaning.
When the appliance is cool, remove the grates 2.
from the top of the cooktop.
Disassemble the burners. Lift the burner caps 3.
and burner rings off of the burners.
8
Page 11
Porcelain
burner cap
Burner base
Burner igniter
Burner ring (brass)
Care and Cleaning
Burner Components and Igniters
CAUTION
Use care while cleaning the igniters. The porcelain is
fragile and can crack or break.
IMPORTANT: The igniters may not spark or work
properly if the burner parts or the igniters themselves are not clean and dry.
After disassembling the burners, check for any dirt
or grime deposited on the individual parts, including
the igniters.
Use the included igniter cleaning brush to clean 1.
completely around the igniter, including all of the
metal top and porcelain base. A firm toothbrush
is also ideal for this task. Use care while cleaning
because the porcelain is fragile and can crack or
break. Do not use water to clean the igniters. If
necessary, use a small amount of rubbing alcohol to help dissolve grime.
Examine the burner rings. Remove anything 2.
stuck in the holes with a straightened paper
clip, wire or needle. Be careful not to scratch
or damage it. Do not distort the shape of the
burner ring holes.
Clean all the burner parts, including the burner 3.
bases, with window cleaner or rubbing alcohol.
Use a cleaning brush with plastic bristles or a
firm tooth brush. When done, rinse the parts
well with clean water. Dry all the parts thoroughly before re-assembling them.
Grates, Spill Trays, Simmer Plate and
WOK Ring
CAUTION
Do not clean the cooktop grates, burner parts, simmer
plate or WOK ring in a dishwasher. They will be
damaged.
The grates, the spill tray, simmer plate and WOK
ring are coated with a porcelain finish.
For everyday clean-•
ing, use a soft cloth
or non-abrasive pad
with warm soapy
water to clean all of
the porcelain parts.
If necessary, tough •
stains may be removed by applying full-strength
sprays such as Simple Green™, Ajax™ AllPurpose Cleaner or Formula 409™. To minimize
wear, use the mildest cleaner needed to get the
surface clean.
For extremely stubborn stains, you may use a •
mildly abrasive cleaner or applicator, such as
Soft Scrub™, Bon Ami™, S.O.S.
soap-filled steel wool pads. Use these cleaners
with extreme care and only on occasion. Extensive use of these types of abrasives will eventually damage the porcelain enamel.
®
pads or other
Stainless Steel Surfaces
Reassemble the cooktop according to the burner 4.
and grate assembly instructions on page 5.
Test the burners after reassembling them. If
the flame is uneven, be sure that all the burner
parts are properly positioned, then check for any
remaining dirt or grime on the burner parts or
igniter. If erratic sparking (clicking) is still present, make sure the igniter is completely dry. If
the unit still exhibits problems after drying, call
your local Dacor Authorized Service Agent.
CAUTION
Always wipe stainless steel (silver colored) surfaces with
the grain. To prevent scratching, do not use abrasive
cleaners or scrubbers on stainless steel surfaces.
Clean stainless steel surfaces with a mild solu-•
tion of detergent and warm water. Rinse and dry
with a soft, lint-free cloth.
You may also use Dacor Stainless Steel Cleaner •
on the stainless steel surfaces. Use it according
to the directions on the package.
9
Page 12
Care and Cleaning
Cleaning the Cooktop (continued)
Brass, Chrome and Copper Surfaces
CAUTION
To prevent scratching, do not use abrasive cleaners or
scrubbers on metal surfaces.
Using a soft cloth, clean metal surfaces with a mild
solution of detergent and warm water. Rinse and dry
with a soft, lint-free cloth.
Knobs and Trim Rings
WARNING
Never block the holes in the control panel behind the •
knobs. Doing so will impair the flow of combustion
air and adversely affect burner operation, possibly
creating a hazardous condition.
To prevent damage, do not expose the knobs to direct •
flame, hot utensils or other sources of heat.
To prevent damage, do not remove the trim rings from •
the cooktop. Clean only the outside edges of the trim
rings.
Do not soak the knobs in water or put them in the •
dishwasher.
Accessories and Replacement
Parts
Description
Dacor Stainless Steel Cleaner A302
Wok ring AWR
Wok kit A30
Griddle AG14
Grill AESGR
9 inch backguard, model ESG366 AEB3609
9 inch backguard, model ESG486 AEB4809
12 inch backguard, model ESG366 AEB3612
12 inch backguard, model ESG486 AEB4812
10” grate, model ESG366 only (2
used per unit)
14” grate, model ESG366 (1 used per
unit) and ESG486 (3 used per unit)
To order parts and accessories, contact your Dacor
dealer or visit www.everythingdacor.com.
Dacor Part
Number
72433SB
72434SB
Turn the knobs to the off position before remov-•
ing them for cleaning or replacement.
To remove the knobs, gently grasp each knob •
and pull straight out, off of the valve shaft.
Wash the knobs regularly with a solution of •
warm soapy water. Dacor recommends hand
dishwashing liquid.
Clean the outside edges of the trim rings while •
the knobs are removed. Do not remove the trim
rings. Wipe them with a soft damp rag. Use caution to avoid getting moisture into the control
panel behind the trim rings.
To replace the knobs, align the “D-shaped” •
opening on the back of the knob with the end of
the valve shaft. Carefully push the knob on until
it stops.
Cleaning the Griddle
Clean the griddle after each use. Wash it thoroughly
in hot soapy water to avoid stains from grease
build-up. The griddle is coated with a non-stick coating for easy cleaning. Warm water and liquid detergent are all that are needed for cleaning. Remove
stubborn spots with a non-abrasive plastic mesh
pad. To prevent scratching, do not use abrasives or
abrasive cleaners. Use the soft side of a sponge to
scrub it. Dry it with a lint-free cloth.
10
Page 13
Before You Call for Service
Problem Solution Guide
Problem May Be Caused By What to Do
Nothing works. Cooktop not connected to elec-
trical power.
Power to electrical outlet is off. Turn on power at circuit breaker or fuse
Power outage. Contact power company.
Igniters do not spark (no
clicking sound).
No flame. Igniters not working (no click-
Burner goes out at low setting.
Flame is distorted, yellow or
very large.
Power not supplied to unit. See Nothing Works above.
Wet or dirty igniter(s). Clean and dry igniter(s) and burner(s)
ing sound).
Wet or dirty igniter(s). Clean and dry according to Care and
Gas is turned off. Make sure the gas supply valve is in the
Gas supply interrupted. Contact gas company.
Air intake holes obstructed. Check to make sure air holes above knobs
Low gas pressure. Contact gas company to have pressure
Burner parts are dirty or
clogged.
Check to make sure power cord is connected to electrical outlet.
box. Check for tripped breaker or blown
fuse.
according to Care and Cleaning section.
See Igniters do not spark above.
Cleaning section.
on position.
are not blocked.
tested.
Clean and dry according to Care and
Cleaning section.
Igniters continue to spark
(click) after flame ignites.
Burner parts are not properly
positioned.
Cooktop set up to use a different type of gas (Natural or LP)
or set up for different altitude.
Gas regulator is not installed or
faulty.
Burner is cold. Burners may continue to spark for up to
Flame distorted by air draft. Minimize any air drafts around the cook-
Wet or dirty igniter(s). Clean and dry according to Care and
Burner parts wet or dirty. Clean and dry according to Care and
Burner parts not properly positioned.
Power supply polarity is
reversed.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Have a qualified service technician check
to make sure that the cooktop is set up
for the type of gas and the correct altitude.
Have a qualified service technician check
the gas regulator.
60 seconds when cold and set to low. See
Operating Your Cooktop section for
more information on how to minimize.
top. Close nearby windows.
Cleaning section.
Cleaning section.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Have a licensed electrician check the electrical outlet.
11
Page 14
Warranty and Service
Getting Help
Before you request service, please review the
Before You Call for Service section on page 11.
If you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to
be familiar with the warranty terms and conditions
listed in the Warranty section below.
For warranty repairs, call:
Dacor Distinctive Service:
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time
For a list of Dacor service agents for nonwarranty repairs:
Dacor Customer Service:
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00
Contact us through our web site at:
www.Dacor.com
You may also write us at:
Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar, CA 91765
At Dacor, we believe that our quality of service
equals that of our product. Should your experience
with our service network or product be different,
please contact our Customer Service Team and
share your encounter with us. We will do our utmost
to resolve the situation for you and deliver on our
Dacor promise.
If you need anything clarified, just let us know.
Warranty
What is Covered
CERTIFICATE OF WARRANTIES:
DACOR COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect
in material or workmanship, DACOR will remedy the
defect without charge to you or subsequent users.
The owner must provide proof of purchase upon
request, and have the appliance accessible for service.
*Warranty is null and void if non-UL approved product is transported from the U.S.
a.m. - 5:00 p.m. Pacific Time
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect
in material or workmanship, DACOR will furnish a
new part, F.O.B. factory to replace the defective
part. All delivery, installation and labor costs are the
responsibility of the purchaser. The owner must provide proof of purchase, upon request, and have the
appliance accessible for service.
What Is Not Covered
Service calls to educate the customer in the •
proper use and care of the product.
Failure of the product when used for commercial, •
business, rental or any application other than for
residential consumer use.
Replacement of house fuses or fuse boxes or •
resetting of circuit breakers.
Damage to the product caused by accident, fire, •
flood or other acts of God.
Breakage, discoloration or damage to glass, •
metal surfaces, plastic components, trim, paint
or other cosmetic finish, caused by improper
usage or care, abuse or neglect.
THE REMEDIES PROVIDED FOR IN THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS
WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY
STATES OF THE UNITED STATES, THE DISTRICT
OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE
LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL
DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR
CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER
FOR RESALE.
Some states do not allow limitations on how long
an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from
state to state.
12
Page 15
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
DACOR INC.
ATTN: WARRANTY PROCESSING DEPT
1440 BRIDGE GATE DR STE 200
PO BOX 6532
DIAMOND BAR CA 91765-9861
BUSINESS REPLY MAIL
PERMIT NO. 4507
POSTAGE WILL BE PAID BY ADDRESSEE
FIRST-CLASS MAIL DIAMOND BAR CA
fold here
Page 16
Web site: www.Dacor.com
Corporate phone: (800) 793-0093
WARRANTY INFORMATION
IMPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Place Serial Number Label Here
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
A. T.V. Cooking Show F Builder
B. Magazine G. Architect/Designer
C. Appliance Dealer Showroom H. Another Dacor Owner
D. Kitchen Dealer Showroom I. Model Home
E. Home Show J. Other
2. Where did you buy your Dacor appliances?
A. Appliance Dealer D. Builder
B. Kitchen Dealer E. Other
C. Builder Supplier
3. For what purpose was the product purchased?
A. Replacement only C. New Home
B. Part of a Remodel D. Other
4. What is your household income?
A. Under $75,000 D. $150,000 – $200,000
B. $75,000 – $100,000 E. $200,000 – $250,000
C. $100,000 – $150,000 F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop C. Dishwasher
B. Oven D. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes No
Comments:
Owner’s Name:
Street:
City: State: Zip:
Purchase Date: Email: Telephone:
Dealer:
City: State: Zip:
(Please Print or Type)
Last First Middle
cut here cut here
Please visit www.Dacor.com to activate your warranty online.
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Loading...