CYBEX TROTTER, TROTTER Elite Owner's Service Manual

Cybex and the Cybex logo are registered trademarks of Cybex International, Inc. TROTTER and the TROTTER logo are registered
trademarks of Cybex International, Inc. Stableflex and the Stableflex logo are registered trademarks of Cybex International, Inc.
Safety Sentry™ is a registered trademark of Cybex international, Inc. Polar is a registered trademark of Polar.

DISCLAIMER: Cybex International, Inc. makes no representations or warranties regarding the contents of this manual. We

reserve the right to revise this document at any time or to make changes to the product described within it without notice or
obligation to notify any person of such revisions or changes.

© 2003, Cybex International, Inc. All rights reserved. Printed in United States of America.

10 Trotter Drive Medway, MA 02053 • 800-766-3211 • 508-533-4300 • FAX [phone]
www.eCybex.com • [e-mail] • [e-mail] • LT-16601-4 Rev J • April 2003

Cybex TROTTER Elite Treadmill

Owner’s & Service Manual

Cardiovascular Systems

Part Number LT-16601-4 Rev J

IMPORTANT WARRANTY INFORMATION

To validate this warranty, complete the following information and return this card
to Cybex within ten days of equipment installation.

Purchaser’s Name: _________________________ Title: ___________________________

Address: _________________________________________________________________

City/State/Country/Zip Code: _________________________________________________

Phone: ( ) ______________________ Fax: ( ) _________________________

Email Address: ____________________________________________________________

Place of Installation: ________________________________________________________

Model Number: ____________________________________________________________

Serial Number: ____________________________________________________________

Installation Date (mm/dd/yy): ______/______/______ By: __________________________

Date of Purchase: _____/_____/_____ Place of Purchase: ________________________

City/State/Country/Zip Code: ________________________________________________

Are you satisfied with your purchase? Yes No _________________________

Two easy ways to activate the warranty:

1. Fax - Complete the warranty card above, photo copy this page and fax it to

[phone].

2. Mail - Complete the warranty card above and mail it to:
Cybex, International
10 Trotter Drive
Medway MA 02053

NOTE: The serial number can be found on the base of the Cybex TROTTER Elite. It is

located at the front of the treadmill. You may wish to record the serial number in
the Customer Service section of this manual.

LT-00990 REV. K

ATTN: CUSTOMER SERVICE
CYBEX INTERNATIONAL

10 TROTTER DRIVE
MEDWAY, MA 02053-9934

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 73 MEDWAY, MA

POSTAGE WILL BE PAID BY ADDRESSEE

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Page i

About This Manual

An Owner’s & Service Manual is shipped with each Cybex TROTTER Elite treadmill. To
purchase additional copies of this manual or any other Cybex manual, please do one of
the following:

• order online at www.eCybex.com

• fax your order to 508-533-5183

• contact Cybex Customer Service at 800-766-3211 then press 63

• or contact Cybex Customer Service at 508-533-4300

To contact Cybex with comments about this manual you may send email to
[e-mail].

FCC Compliance Information

! WARNING: Changes or modifications to this unit not expressly approved by the party

responsible for compliance could void the user’s authority to operate
the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception (which can be determined by
turning the equipment off and on) the user is encouraged to try to correct the interference by
one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio TV technician for help.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Page ii

NOTE: For European customers only.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Page iii

Front Pages

About this Manual . . . . . . . . . . . . . . . . . . i

FCC Compliance Information . . . . . . . . . . i

Declaration of Conformity . . . . . . . . . . . . ii

Table of Contents . . . . . . . . . . . . . . . . . . iii

1

Safety

Important Voltage Information . . . . . . . 1-1

Grounding Instructions . . . . . . . . . . . . 1-1

Important Safety Instructions . . . . . . . 1-2

Warning Decals . . . . . . . . . . . . . . . . . . 1-4

Caution Decals . . . . . . . . . . . . . . . . . . 1-7

Emergency Stop Key (e-stop) . . . . . . . 1-8

2

Technical Specifications

Specifications . . . . . . . . . . . . . . . . . . . 2-1

3 Operation

Terms & Symbols Used . . . . . . . . . . . 3-1

Quick Operation Guide . . . . . . . . . . . . 3-2

Detailed Operation Guide . . . . . . . . . . 3-2

Stopping the Treadmill . . . . . . . . . . . . 3-5

Immobilization Method . . . . . . . . . . 3-5

Emergency Dismount . . . . . . . . . . . 3-5

Emergency Stop . . . . . . . . . . . . . . 3-5

Safety Sentry . . . . . . . . . . . . . . . . . . . 3-5

Control During Operation . . . . . . . . . . 3-6

Data Readouts . . . . . . . . . . . . . . . . . . 3-6

Displaying Heart Rate . . . . . . . . . . . . . 3-7

Heart Rate LED . . . . . . . . . . . . . . . . . . 3-8

Use of Programs . . . . . . . . . . . . . . . . . 3-9

Manual Mode . . . . . . . . . . . . . . . . . . 3-10

The Workout Profile . . . . . . . . . . . . . . 3-10

Meaning of % Grade . . . . . . . . . . . . . 3-10

Calorie Goal . . . . . . . . . . . . . . . . . . . .3-11

5K Run . . . . . . . . . . . . . . . . . . . . . . . 3-12

9 Holes . . . . . . . . . . . . . . . . . . . . . . . 3-14

Heart Rate . . . . . . . . . . . . . . . . . . . . . 3-16

Custom Program 1 . . . . . . . . . . . . . . 3-18

Custom Program 2 . . . . . . . . . . . . . . 3-20

Create a Custom Program . . . . . . . . . 3-22

4 Preventive Maintenance

Warnings/Cautions . . . . . . . . . . . . . . . 4-1

Regular Maintenance Activities . . . . . . 4-1

Cleaning Your Treadmill . . . . . . . . . . . . 4-1

Running Belt Maintenance . . . . . . . . . 4-2

Other Preventive Maintenance . . . . . . . 4-6

Service Schedule . . . . . . . . . . . . . . . . 4-7

Log Sheet . . . . . . . . . . . . . . . . . . . . . . 4-8

Table of Contents

5 Setup & Assembly

Warnings/Cautions . . . . . . . . . . . . . . . 5-1

Choosing & Preparing a Site . . . . . . . 5-1

Electrical Power Requirements . . . . . . 5-2

Assembling the Treadmill . . . . . . . . . . . 5-2

Testing the Treadmill Operation . . . . 5-11

Setting Operation Options . . . . . . . . . 5-12

6

Customer Service

Contacting Service . . . . . . . . . . . . . . . 6-1

Serial Number & Voltage . . . . . . . . . . . 6-1

Return Material Authorization (RMA) . . 6-1

Damaged Parts . . . . . . . . . . . . . . . . . . 6-3

Ordering Parts . . . . . . . . . . . . . . . . . . . 6-3

7

Service

Warnings/Cautions . . . . . . . . . . . . . . . 7-1

Test Mode . . . . . . . . . . . . . . . . . . . . . . 7-2

LED Functions . . . . . . . . . . . . . . . . . . . 7-3

Key Functions . . . . . . . . . . . . . . . . . . . 7-3

Error Codes . . . . . . . . . . . . . . . . . . . . 7-4

Motor Current & Voltage . . . . . . . . . . . 7-4

Speed Sensor Adjustment . . . . . . . . . . 7-6

IR Compensation . . . . . . . . . . . . . . . . 7-8

Speed Calibration . . . . . . . . . . . . . . . . 7-9

Running Belt & Deck . . . . . . . . . . . . 7-10

Rear Roller . . . . . . . . . . . . . . . . . . . . 7-11

Front Roller . . . . . . . . . . . . . . . . . . . . 7-12

Drive Belt . . . . . . . . . . . . . . . . . . . . . 7-13

Drive Motor . . . . . . . . . . . . . . . . . . . . 7-15

Motor Brushes . . . . . . . . . . . . . . . . . 7-17

Elevation Motor . . . . . . . . . . . . . . . . . 7-22

Lower Control Board . . . . . . . . . . . . . 7-24

Power Cord . . . . . . . . . . . . . . . . . . . . 7-26

Power Switch . . . . . . . . . . . . . . . . . . 7-27

Line Filter . . . . . . . . . . . . . . . . . . . . . 7-28

Upper Display Board . . . . . . . . . . . . . 7-29

Contact Heart Rate Board . . . . . . . . . 7-31

CSAFE Board . . . . . . . . . . . . . . . . . . 7-33

Display Cable . . . . . . . . . . . . . . . . . . 7-34

Display Overlays . . . . . . . . . . . . . . . . 7-37

Parts List . . . . . . . . . . . . . . . . . . . . . . 7-38

Exploded View . . . . . . . . . . . . . . . . . 7-41

Schematic . . . . . . . . . . . . . . . . . . . . . 7-42

This page intentionally left blank

1- Safety

IMPORTANT: Read all instructions and warnings before using the treadmill.

Important Voltage Information

Before plugging the power cord into an electrical outlet, verify that the voltage requirements for
your area match the voltage of the treadmill that you have received. The power requirements for
the TROTTER Elite treadmill include a grounded, dedicated circuit, rated for one of the following:
115 VAC ±5%, 60 Hz and 20 amps; 208/220 VAC, 60 Hz, 15 amps or 230 VAC ±5%, 50 Hz and
15 amps. See the serial number decal for the exact voltage requirements of your treadmill.

! WARNING: Do not attempt to use this unit with a voltage adapter.

Do not attempt to use this unit with an extension cord.

Grounding Instructions

This treadmill must be grounded. If it should malfunction or break down, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. This product is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.

! DANGER:
Improper connection of the equipment­grounding conductor can result in a risk of
electric shock. Check with a qualified
electrician or service provider if you are in
doubt as to whether the treadmill is properly
grounded. Seek a qualified electrician to
perform any modifications to the cord or
plug. Cybex is not responsible for injuries or
damages as a result of cord or plug
modification.

This treadmill is for use on a nominal 115 VAC
±5%, 60 Hz and 20 amps, 208/220 VAC, 60 Hz,
15 amps or 230 VAC ±5%, 50 Hz and 15 amps
and a grounded, dedicated circuit. Make sure
that the treadmill is connected to an outlet
having the same configuration as the plug. Do
not use a ground plug adapter to adapt the
power cord to a non-grounded outlet.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

115V Euro Plug 208/220V

NEMA 5-20 CEE 7/7 NEMA 6-15

Safety

Page 1-1

Important Safety Instructions

(Save These Instructions)

! DANGER: To reduce the risk of electric shock, always unplug this treadmill from the

electrical outlet immediately after using it and before cleaning it.

! WARNING: Serious injury could occur if these precautions are not observed. To reduce

the risk of burns, fires, electric shock, or injury:

User Safety Precautions

• Place your feet on the two top steps when starting or stopping the treadmill.

• Obtain a medical exam before beginning any exercise program.

• Keep children away from the treadmill. Teenagers and disabled persons must be
supervised.

• Obtain instruction before using.

• Stop exercising if you feel faint, dizzy, or experience pain at any time and consult your
physician.

• Read and understand the Owner’s Manual and all warnings posted on the unit before using.

• Read and understand emergency stop procedures.

• DO NOT wear loose or dangling clothing while using.

• Keep all body parts, towels, and the like free and clear of moving parts.

• Use the treadmill handrails for support and to maintain balance.

• Stop and place the treadmill at 0 degrees incline (level) after each use.

• DO NOT use the unit if you exceed 400 lbs. (181 kg). This is the rated maximum user weight.

• Replace any warning labels if damaged, worn or illegible.

• Report any malfunctions, damage or repairs to the facility.

Facility Safety Precautions

• Instruct all users on how to clip the e-stop clip onto their clothing and carefully test it prior
to using the treadmill.

• Instruct all users to use caution when mounting and dismounting the treadmill.

• Disconnect all power before servicing the treadmill.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Safety
Page 1-2

• Use a dedicated line when operating the treadmill.

• Connect the treadmill to a properly grounded outlet only.

• DO NOT operate electrically powered treadmills in damp or wet locations.

• Keep the running belt clean and dry at all times.

• Use this treadmill either for consumer or light commercial use only.

• DO NOT leave the treadmill unattended when plugged in and running. NOTE: Before

leaving the treadmill unattended, always wait until the treadmill comes to a complete stop
and is level. Then, turn all controls to the STOP or OFF position and remove the plug from
the outlet. Remove the e-stop key from the treadmill.

• Immobilize the treadmill (when not in use) by removing the e-stop key.

• Inspect the treadmill for worn or loose components before each use. Do not use until worn
or damaged parts are replaced.

• Maintain and replace worn parts regularly. Refer to “Preventive Maintenance” section of
Owner's Manual.

• DO NOT operate the treadmill if: (1) the cord is damaged; (2) the treadmill is not working
properly or (3) if the treadmill has been dropped or damaged. Seek service from a qualified
technician.

• DO NOT place the cord near heated surfaces or sharp edges.

• DO NOT use the treadmill outdoors.

• DO NOT operate the treadmill around or where aerosol (spray) or where oxygen products
are being used.

• Read and understand the Owner's Manual completely before using the treadmill.

• Ensure all users wear proper footwear on or around all Cybex equipment.

• Set up and operate the treadmill on a solid, level surface. Do not operate in recessed areas
or on plush carpet.

• Provide the following clearances: 19.7 inches (0.5 m) at each side, 39 inches (1.0 m) at the
back and enough room for safe access and passage at the front of the treadmill. Be sure
your treadmill is clear of walls, equipment and other hard surfaces.

• DO NOT attempt repairs, electrical or mechanical. Seek qualified repair personnel when
servicing. If you live in the USA, contact Cybex Customer Service at 800-766-3211 (then
press 64). If you live outside the USA, contact Cybex Customer Service at 508-533-4300.

• Use Cybex factory parts when replacing parts on the treadmill.

• DO NOT modify the treadmill in any way.

• DO NOT use attachments unless recommended for the treadmill by Cybex.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Safety

Page 1-3

• Ensure all User and Facility safety precautions are observed.

• Carefully read and understand the following before using the Pro+ treadmill:

• Warning Decals

• Caution Decals

To replace any worn or damaged decals do one of the following: Visit eCybex.com to shop
for parts online, fax your order to 508-533-5183 or contact Cybex Customer Service at
800-766-3211. If you live outside of the USA, call 508-533-4300. For location or part number
of labels, see the parts list and exploded-view diagram. This information can be found in the
Service chapter in this manual or on Cybex web site at ecybex.com.

Warning Decals

Warning decals indicate a potentially hazardous situation, which, if not avoided, could result in
death or serious injury. The warning decals used on the TROTTER Elite are shown below.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Safety
Page 1-4

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Underneath

Motor Cover

Safety

Page 1-5

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Safety
Page 1-6

VARNING

KOPPLA

IFRÅN

STRÖMMEN

INNAN SERVICE

UTFÖRS.

Caution Decals

Caution decals indicate a potentially hazardous situation, which, if not avoided, may result in
minor or moderate injury. There are no caution decals used on the TROTTER Elite treadmill.
However, there is a caution in the installation instructions for initial installation only. See below.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Safety

Page 1-7

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

e-stop

+

-

4. The treadmill is now ready to be used.

5. After use, remove the e-stop key from the treadmill.

NOTE: The e-stop key shall be removed to help prevent unauthorized use. Refer to the
Stopping the Treadmill section in the Operation chapter for more information about the
e-stop key.

Emergency Stop Key (e-stop)

The e-stop key functions as the emergency stop. In an emergency situation, remove the
e-stop key and the treadmill will come to a stop. Before using the treadmill, clip the e-stop
key as described below.

1. Clip the e-stop key to your clothing. NOTE: Be sure the string is free of knots and has
enough slack for you to run comfortably with the e-stop key in place.

2. Without falling off the treadmill, carefully step backward until the e-stop falls off the
treadmill. NOTE: If the e-stop clip falls off your clothing then the test has failed. Reclip the

e-stop clip to your clothing and repeat this step.

3. Replace e-stop after successfully testing the e-stop key. See the illustration shown below.

Safety
Page 1-8

2 - Technical Specifications

Specifications

Length: 79” (200 cm)

Width: 32” (82 cm)

Running Area: 20” x 58” (51 cm x 147 cm)

Weight of Product: 385 lbs. (173 kg) (shipping weight 415 lbs. (187 kg))

Speed Range: 0.5 to 12.4 mph (0.8 to 20 kph) in 0.1 mph or 0.1 kph increments

Incline Range: -2 to 15% grade

Levels of Difficulty: Minimum of 10 per program

Manual Mode: Yes

Programs: Quick Start, Calorie Goal, 9 Holes, 5K Run, Heart Rate and 2 Custom

Standard Features: Safety Sentry

™, Contact Heart Rate, Polar, PDA/PC Upload, frame color

choices include white texture, black texture, silver vein, black chrome,
platinum sparkle, evergreen suede or cobalt blue

Optional Features: Full length handrails, unlimited custom colors available

Power Requirement: Grounded, dedicated circuit and one of the following:

• 115 VAC ±5, 60 Hz and 20 amps,

• 208/220 VAC, 60 Hz 15 amps

• 230 VAC ±5, 50 Hz and 15 amps

Motor: 2.5 hp, DC continuous duty

Emergency Stop: Pull the emergency stop key (lanyard)

Maximum User Weight: 400 lbs. (181 kg)

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Specifications

Page 2-1

79” (200 cm)

32”

(82 cm)

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Specifications
Page 2-2

This page intentionally left blank

3 - Operation

Read and understand all instructions and warnings prior to using the treadmill. See all of the
safety related information located in chapter 1.

Terms & Symbols Used

This section lists some of the common terms and symbols used in this chapter. Other terms
and symbols are listed in this chapter as appropriate.

Dormant Mode — This occurs when the treadmill is plugged in, turned to the on (I) position
and not in use. The control panel will display a beating heart when the treadmill is in Dormant
Mode.

Program Setup Mode — This begins after pressing any program key. Upon entering a
program the LEDs flash, prompting the user to adjust the appropriate settings.

Active Mode — This begins immediately after pressing the Quick Start key (Manual Mode),
or after the Program Setup Mode. The beginning of Active Mode is marked by the 3 second
countdown and running belt acceleration. Active Mode continues until you reach the end of a
program, disengage the
e-stop key or press the Stop key.

Quick Start — This begins by pressing the Quick Start key. Quick Start skips the Program
Setup Mode and begins immediately in Manual Mode.

Manual Mode — This begins immediately after pressing the Quick Start key. In Manual
Mode you can customize your workout Speed, Time and enter your Weight by pressing

those keys.

Workout Review — This begins in one of three ways: after pressing the Stop key once; at
the end of a program or when the treadmill detects that you are not there (see Safety Sentry
in this chapter). The workout statistics accumulated during the previous workout session will
display for 20 seconds (default setting) or until Stop is pressed again. NOTE: You can change

the 20 second default. See Setting Operation Options in chapter 5.

Pause Mode — This begins when the treadmill detects that you are not there and enters

Workout Review (see Safety Sentry in this chapter). While in Workout Review you can press the

Quick Start key to resume your workout. The time, calories burned and other accumulated
data is remembered and added to.

▲▼ — These keys adjust Time, Level, Weight or Age up or down.

— These keys adjust Incline higher or lower.

+ ——These keys adjust Speed up (+) or down (—).

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation

Page 3-1

Quick Operation Guide

NOTE: Maximum user weight is 400 lbs. (181 kg).

The following is a quick overview of the operation of the treadmill. For more information read

Detailed Operation Guide in this chapter. NOTE: Times specified in this chapter reflect the
treadmills defaults. To change the defaults see Setting Operation Options in chapter 5.

1. Place your feet on the two top steps located on each side of the running belt.

! CAUTION: Do not stand on the running belt when starting the treadmill. Always place

your feet on the two top steps when beginning a workout.

2. Clip the e-stop clip onto your clothing and test it as described under Emergency Stop in

the Safety chapter.

3. Press any program key or press Quick Start to skip the settings and begin Manual Mode

immediately.

4. If you pressed a program key to select a program, you will now be prompted for workout

Time, Weight, Level, in the Calorie Goal program, Calorie Goal and in the Heart Rate
program, Age. Adjust these settings with the ▲▼ arrows and press Enter to proceed.

5. The treadmill begins a countdown, “3...2...1,” after which it accelerates the belt to the

speed of the program that you selected.

6. Hold the handrails while you step onto the running belt and begin walking.

7. Press the Speed

+ — keys to change the belt speed at any time. The right display will

show the current speed.

8. Press the Incline keys to change the incline at any time. The left display will show

the current incline.

9. Press the Stop key at any time.

Detailed Operation Guide

NOTE: Maximum user weight is 400 lbs. (181 kg).

1. Plug the treadmill power cord into a power outlet from a grounded, dedicated circuit, rated

for one of the following: 115 VAC ±5%, 60 Hz and 20 amps; 208/220 VAC, 60 Hz, 15 amps
or 230 VAC ±5%, 50 Hz and 15 amps.

2. Locate the on/off (I/O) power switch on the left side of the treadmill. Toggle it to the on (I)

position to supply power to the internal treadmill components and illuminate the control panel.

! CAUTION: Do not stand on the running belt when starting the treadmill. Always place

your feet on the two top steps when beginning a workout.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-2

3. Place your feet on the two top steps located on each side of the running belt.

4. Clip the e-stop clip onto your clothing and carefully test the e-stop key to ensure it will fall

off properly in case of an emergency. See Emergency Stop Key (e-stop) in chapter 1 for
properly testing the e-stop key. Also, see Stopping the Treadmill in this chapter for further
information about the e-stop key. NOTE: Be sure the string is free of knots and has

enough slack for you to run comfortably with the e-stop key in place.

5. You now have the option to select a program or enter Manual Mode.

To select a program, press a program key and follow the prompts. Upon entering a
program the LEDs flash, prompting you to adjust the appropriate settings. This is referred
to as Program Setup Mode. If the Quick Start key is pressed now, all defaults for that
program will be accepted. After 10 seconds, if no key has been pressed, the first default
will be accepted. After another 10 seconds the second default will be accepted and so on
until the last default. The program will not enter Active Mode until you press the Enter or
Quick Start key. If no key has been pressed for 20 seconds after displaying the last
default, then the treadmill will return to the
Dormant Mode.

If you choose to enter Manual Mode instead of choosing a program, press the Quick
Start key. NOTE: No prompts will occur in Manual Mode. While in Manual Mode,
customize your workout Speed, Incline and enter your Weight by pressing those keys.

NOTE: For the most accurate calorie count, you must set your correct weight before

beginning your workout (including clothing).

NOTE: You must press Enter after each adjustment.

6. The treadmill begins a countdown, “3...2...1” and sounds a tone for each count. When it

reaches one (1) the treadmill gives a longer tone and then starts accelerating the belt.
Depending on which program and level you selected, the belt will begin accelerating and
the incline will change to the corresponding speed and incline.

NOTE: The left display will flash the actual incline until the desired incline is reached and
then revert to time. The right display will show the speed set point. The top center
window begins showing your program profile at the left side.

7. Hold the handrails while you step onto the running belt and begin walking.

8. Observe the three displays. During your workout the time will show in the format of

minutes:seconds. If your workout exceeds sixty minutes the time format will change to
minutes only. The center window will scan (every three seconds) through Distance,
Calories, Mets, Pace and Heart Rate. Press the Scan key to toggle this feature on or
off. NOTE: Heart Rate is scanned only when you are holding the contact heart rate grips
or using Polar compatible heart rate transmitter. See Figure 1.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation

Page 3-3

9. Press the Speed

+ — keys to change the belt speed at any time. The right display will

show the set speed.

10. Press the Incline keys to change the incline at any time. The left display will show

the current incline only while it is adjusting, then revert to time.

11. Press the Stop key at any time to stop your workout. Press Stop once to end your

workout and begin your Workout Review. As you press Stop once, the treadmill will
return to 0% incline. Press Stop twice to clear the Workout Review and return to
Dormant Mode.

12. If the e-stop key is removed during a workout, the power shuts off immediately, causing

the belt to stop. The right window changes to “OFF” and the left window shows an
alternating pattern of “o” and “o”. Replacement of the key causes Workout Review
to begin.

13. When you complete a program the treadmill begins a countdown, “3...2...1,” and sounds a

tone for each count. The belt slows to a stop and Workout Review displays for 20
seconds (default setting) or until you press the Stop key.

14. The treadmill returns to Dormant Mode.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 1

Operation
Page 3-4

1. select

program

heart rate

custom 1

5K run

scan

custom 2

9 holescalorie goal

™

Safety Sentry

stop quick start

%

incline

time

dist

Cybex International, Inc. Medway, MA USA [phone] www.eCybex.com Made in USA

cal mets

e-stop

min

/ km

mi

enter

+

-

2. adjust

speed

time

level

weight

age

wireless
heart rate
receiver

Stopping the Treadmill

Press Stop once to pause your workout for 20 seconds (default setting) and to enter the

Workout Review. The belt will stop and the elevation will return to 0%, but all workout
settings and data will remain in memory for the pre-selected time. Press the Quick Start key
within 20 seconds to continue your workout at the speed and elevation where you left off. If
the Quick Start key has not been pressed during the 20 second pause, workout data will be
cleared and the display will change to Dormant Mode.

Press Stop a second time to interrupt workout data from cycling and to change the display to
Dormant Mode.

The function of the immobilization method: The purpose
of immobilizing the treadmill is to prevent unauthorized use.
This can be accomplished by removing the e-stop key from
the console, unclipping it from the cord and putting it in a
non-accessible place. See Figure 2.

The emergency dismount: Follow the steps listed below if
you experience pain, feel faint or need to stop your treadmill
in an emergency situation:

1. Grip handrails for support.

2. Step onto the top steps.

3. Pull the e-stop key off the console.

The function of the emergency stop: The e-stop key functions as

the emergency stop. In an emergency situation, remove the e-stop key and the treadmill will
come to a stop. On the console, the e-stop location looks like Figure 3.

Safety Sentry

If you step off your treadmill during a workout, it may detect that you are not there. After the
pre-selected waiting period “run?” will appear in the center window for a few seconds then
Safety Sentry™ will stop the belt. If you press Quick Start within the time selected you can
resume your workout. NOTE: If you are less than 100 lbs. and you are not using Polar the

treadmill may not detect you are there and cause the treadmill to come to a stop. Safety Sentry
is disabled above 11% grade. It can also be disabled by setting SAFE time to “none”. If
changes in elevation or speed occur while you are not there (such as during a programmed
workout) Safety Sentry resets its waiting period.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

+

-

Figure 3

Figure 2

Operation

Page 3-5

e-stop

Control During Operation

Control keys on the display are usable during operation and may be pressed at any time to
make adjustments in speed, elevation, or data readouts.

Changing Speed — Press the Speed

+ — keys to change the speed in increments

of 0.1 mph or 0.10 kph. Minimum to maximum speed is from 0.5 - 12.4 mph (0.8 - 20 kph).

NOTE: During a Manual or Quick Start workout the ▲▼ keys temporarily revert to speed keys.

Changing Incline — Press the Incline keys to change the elevation in increments of
1%. Elevation ranges from -2 to 15%. NOTE: Elevation is defined as the ratio of rise or fall

over run of the treadmill deck.

Changing Level — You can change the level (except in custom programs) during a
programmed workout. Press the Level key to display the current program and level status.
Then press ▲▼ keys to change the level. The level will change immediately and will continue
to accumulate performance data without interruption.

Changing Programs — When changing programs, your data from the previous program will
transfer only when changing from one program to Manual Mode. You cannot transfer data
when changing from one program to another program or from Manual Mode to a program.

Changing Workout Time — Press Time to alter the amount of time you plan to workout. You
can change Time before or during a workout. NOTE: Time is disabled for distance based

programs such as 9 Hole and 5K.

Changing Data Readouts — Press Scan once and it will continually review each set of data.
Press Scan again to continue to display a set of data. NOTE: The automatic scan is a feature

that can be turned on or off. See Setting Operation Options in chapter 5.

Data Readouts

As you exercise, the treadmill keeps track of the following data:

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Distance — The total accumulated distance, in miles or kilometers, during

your workout. NOTE: Depending on the defaults you’ve chosen this
measurement will show in English or Metric.

Calories — The total accumulated calories burned during your workout. Your
weight must be correctly set before beginning your workout for this
measurement to be most accurate.

Metabolic Equivalent — Relates to the user's energy expenditure. ‘One met’ is
the amount of oxygen consumed at rest. For example two mets would be twice
that amount. See Heart Rate in this chapter for a more detailed description.

Operation
Page 3-6

dist

cal

mets

To review accumulated data after a program: The display automatically cycles through
your accumulated workout data during the Workout Review
for 20 seconds (default setting).

Displaying Heart Rate

In order for the TROTTER Elite to display your heart rate, you must either use a Polar
compatible heart rate transmitter belt (not included) or hold the handgrips to use Contact
Heart Rate.

Contact Heart Rate — Hold the handgrips on the console crossbar until a heart rate is
displayed, typically less than thirty seconds. For best results, hold the handgrips lightly and
ensure that your hands contact both the front and back sensors of each grip. NOTE: Hold

your hands as steady as possible as movement can cause interference on the contacts.

Factors that can interfere with the heart rate signal include:

• excessive movement

• body composition

• hydration

• too loose grip

• too tight grip

• running

• excessive dirt, powder or oil

• leaning or resting on grips

NOTE: Cybex does not recommend continuous holding onto the contact heart rate grips

during exercise.

Contaminants, such as hand lotions, oils or body powder, may come off on the contact heart
rate grips. These can reduce sensitivity and interfere with the heart rate signal. Therefore,
ensure you have clean hands when using the contact heart rate.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Heart Rate — Your current heart rate. Heart rate will appear when a signal is

introduced. Use either the handgrips for Contact Heart Rate or a Polar
compatible heart rate transmitter. See Heart Rate LED for a description of
colors.

Pace — At your current speed, how long it would take to cover a mile (or
kilometer), displayed in minutes:seconds.

Operation

Page 3-7

min

mi

/ km

NOTE: When wearing a Polar compatible transmitter, the contact heart rate will dominate

only when the grips are held.

Polar Compatible Reception — To use this feature, a Polar compatible heart rate transmitter
belt must be worn. To view heart rate continuously, press the Scan key when the Heart LED is
lit or press the Heart key.

Heart Rate LED

When the handgrips are held the center display switches to show the heart rate in beats per
minute (BPM) if you are not scanning. For several seconds the display will show “---”. Once
the actual heart rate is determined the center window displays the BPM and the Heart
LED lights up. See Figure 4. The color of the light represents a scale of low to high target
heart rate.

Blue = 0-69 beats per minute
Green = 70-93 beats per minute
Yellow = 94-120 beats per minute
(FAT BURN ZONE)
Red = 121-170 beats per minute
(CARDIO ZONE)
Purple = 171 & up beats per minute

NOTE: A label is on the accessory

tray to remind you what the
color represents while you are
working out. See Figure 4.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 4

Heart LED
The color of the heart
indicates the range of beats
per minute as shown on
this decal.

Operation
Page 3-8

Beats Per Minute

= 0-69

ZONE

= 70-93

RATE

= 94-120

= 121-170

HEART

= 171 & UP

DE-16372-4

Use of Programs

! WARNING: Obtain a medical exam before beginning any exercise program. Begin

comfortably with a lower level and progress with higher levels as you
become acclimated.

With the TROTTER Elite, you may choose from six different programs. Four of those programs
provide ten levels of difficulty for a choice of forty different preprogrammed options. You may
also create your own program or use Manual Mode. With this unique combination of
programs, you can tailor your workout to achieve exactly the fitness goals you desire,
including: weight loss, conditioning, endurance or maintenance of overall health. The program
choices are summarized as follows:

Manual Mode You control speed, elevation, and time.
Calorie Goal 10 Levels Minutes vary according to calorie goal
5K Run 10 Levels Minutes vary according to speed
9 Holes 10 Levels Minutes vary according to speed
Heart Rate Level is your Minutes vary according to time selected

Target Heart Rate

Custom 1 You define speed, elevation and time.
Custom 2 You define speed, elevation and time.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation

Page 3-9

calorie goal

heart rate

5K run

custom 1

9 holes

custom 2

Manual Mode

Manual Mode is not a preprogrammed workout. Instead, it allows you to choose settings as
you workout. You may choose your settings according to how you feel or your endurance
level. Since you remain in control, Manual Mode may be the best choice for beginners or for
those who have not worked out in a long time.

Press the Quick Start key to workout in Manual Mode. To increase or decrease the speed
while in Manual Mode use the Speed

+ — keys. To increase or decrease the incline while in

Manual Mode use the arrows.

When you workout in Manual Mode, be sure to include a three-to-five minute warm-up and
cool-down period. You can warm-up by setting a slow speed for walking/jogging on the
treadmill at zero incline and then gradually increase the speed to the target for your workout.
Reverse this process for your cool-down period, slowing down the speed gradually and
returning the incline to zero.

The Workout Profile

The Workout Profile matrix in the center of the display uses columns of lights to show the
progress of your workout. The height of the column represents METS, specifically the highest
METS you reached in that period. The length of the period is one minute of your total workout
time when in Manual Mode, and 15 seconds in every other program.

NOTE: It is conceivable to have two segments of different speed and elevation in the same
met range.

Meaning of % Grade

A 1% grade is not the same as a 1 degree incline.The % grade is the relationship of the
measurement of rise over the measurement of run (also called slope). For example, a 1 foot
(meter) rise in height over a length of 100 feet (meters) is a 1% grade. Expressed as a
mathematical formula, the grade is calculated as follows:
1 ft. (m) / 100 ft. (m) = 0.01 = 1%

With respect to treadmills, the percent grade is roughly equal to the increase in height (rise) of
the treadmill divided by the length (run) of the treadmill.

The degree of incline can be related to % grade by taking the Tangent of the grade. For
instance, 15% grade is equal to 8.53 Degrees (Tan(.15)=8.53º). The opposite is true to
determine % Grade from Degree of incline (ArcTan (8.53º)=.15).

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-10

Calorie Goal

Program Overview

The Calorie Goal program uses a mixture of increased elevation or speed intervals to provide
added work to this walking and light jogging program. The user selects the level they want to
work at and the total number of calories they want to burn, the program will repeat until the
calorie goal is obtained. This program is particularly useful for those individuals who are
balancing calorie consumption and use. See Figure 5.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 5

Operation

Page 3-11

Calorie Goal

Profiles Show Level 10

MPH KPH

12.4

12.0

11.0

10.0

Speed

Elevation %

20.0

19.0

18.0

17.0

16.0

15.0

9.0

14.0

13.0

8.0

12.0

7.0

11.0

10.0

6.0

9.0

5.0

8.0

7.0

4.0

6.0

5.0

3.0

4.0

2.0

3.0

2.0

1.0

1.0

War m

Up

Repeat as

Necessary

Program Segments

in Minutes

Cool
Down

15
14
13
12
11
10

9
8
7
6
5
4
3
2
1
0

-1

-2

War m

Up

Program Segments

in Minutes

Cool
Down

5K Run

Program Overview

This program is designed to help the user train for a 5K race in a systematic fashion. It uses a
predefined speed for each level to establish the "race pace". Throughout the program the
elevation changes from a baseline (0% incline) level into both incline and decline. The
frequency of the use of elevation is based on the level of the program. The higher the level the
more frequent the use of elevation including decline. These may also be thought of as
elevation intervals. Each use of elevation is considered a "work" segment, in levels 1 through
3 each work segment is followed by three rest or level segments, in levels 4 through 7, each
work segment is followed by two rest segments. In level 8 though 10 the ratio is 1:1. Each
segment is 400 meters in length. See Figure 6.

NOTE: This program includes both a two-minute warm up and cool down in addition to the

actual 5K portion of the program.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-12

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Speed

Figure 6

Operation

Page 3-13

5K Run

Profiles Show Level 10

Repeating

MPH KPH

20.0

12.4

12.0

19.0

18.0

11.0

17.0

10.0

16.0

15.0

9.0

14.0

13.0

8.0

12.0

7.0

11.0

10.0

6.0

5.0

4.0

3.0

2.0

1.0

9.0

8.0

7.0

6.0

5.0

4.0

3.0

2.0

1.0

War m Up
in Minutes

Segment

Segments

Program

Cool Down
in Minutes

in 400 Meters

(0.248 Miles)

Elevation %

15
14
13
12

11

10

9
8
7
6
5
4
3
2
1
0

-1

-2

War m Up
in Minutes

Program

Segments

in 400 Meters

(0.248 Miles)

Cool Down
in Minutes

9 Holes

Program Overview

In this program, the user chooses their speed as they go. The level of the program uses
variations in the elevation. As the level goes up so does the level of intensity. Like the golf
course, there are uphill and downhill sections, which not only contribute to the intensity of the
exercise but also provide the additional adaptation to covering varied terrain. See Figure 7.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-14

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Speed

Figure 7

Operation

Page 3-15

9 Holes

Profiles Show Level 10

Repeating

MPH KPH

20.0

12.4

12.0

19.0

18.0

11.0

17.0

10.0

16.0

15.0

9.0

14.0

13.0

8.0

12.0

7.0

11.0

10.0

6.0

9.0

5.0

8.0

7.0

4.0

6.0

5.0

3.0

4.0

2.0

3.0

2.0

1.0

1.0

Segment

User Selected

Program

Segments

in Yards

Elevation %

15
14
13
12
11
10

9
8
7
6
5
4
3
2
1
0

-1

-2

Program

Segments

in Yards

Heart Rate

Program Overview

The Heart Rate Control program is interactive. By selecting a predetermined heart rate, the
treadmill will adapt the elevation and speed to keep the users heart rate at that level. This
program is exceptionally useful for those individuals just starting out as well as the athlete.
By maintaining the predetermined heart rate, the user is less likely to over or under exert
themselves thereby ensuring they get all they should out of their training. Over time, the user
will notice that as their fitness level improves and using a given time and heart rate that they
will see more ground covered, more calories burned and a higher MET level during the
program. See Figure 8.

A MET is a basic unit of measurement that is used to compare relative work between
individuals and activities. One MET is the amount of oxygen an individual consumes at rest. If
an individual were working at four METs he/she would be consuming oxygen at a rate equal
to four times their resting consumption. METs can be used to compare walking on a grade
with running or even to cycling and other activities.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-16

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 8

Operation

Page 3-17

Heart Rate

MPH KPH

Speed

Elevation %

Based on Age, Selective HR and Response to Exercise

20.0

12.4

12.0

19.0

18.0

11.0

17.0

10.0

16.0

15.0

9.0

14.0

13.0

8.0

12.0

7.0

11.0

10.0

6.0

9.0

5.0

8.0

7.0

4.0

6.0

5.0

3.0

4.0

2.0

3.0

2.0

1.0

1.0

War m

Up

15
14
13
12
11
10

9
8
7
6
5
4
3
2
1
0

-1

-2

War m

Up

Program Segments

in Minutes

Program Segments

in Minutes

Cool
Down

Cool
Down

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Custom Program 1

NOTE: If this program doesn’t run as indicated in this description and profile it was likely

written over by a new custom program. You can get this program back by using the
CPA program or going to www

.ecybex.com/education/cpa to download the

program again.

The Cardio program will be on your treadmill at the time you receive it. See Figure 9.

Program Overview

This program was designed for the exercise participant who wants to improve the overall
efficiency of their cardio-respiratory system. Unlike some of the other treadmill programs that
incorporate low and moderate intensity segments, the Cardio program contains overall higher
intensity levels with more moderate recovery segments.

The speed range of the program includes walking speeds at the lower levels up through a
moderate jog in the higher levels.

Elevation is used to emphasize the high intensity portion of this program while decreased
elevation and a small increase in speed mark the recovery segment. High intensity and
recovery segments are always in a one-to-one time based ratio and make up the core eight
minutes of the program. See Figure 9.

Operation
Page 3-18

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 9

Operation

Page 3-19

Cardio Custom 1

MPH KPH

12.4

12.0

11.0

10.0

Speed

Elevation %

Profiles Show Level 10 at 20 Minutes

20.0

19.0

18.0

17.0

16.0

15.0

9.0

14.0

13.0

8.0

12.0

7.0

11.0

10.0

6.0

9.0

5.0

8.0

7.0

4.0

6.0

5.0

3.0

4.0

2.0

3.0

2.0

1.0

1.0

War m

Up

15
14
13
12

11

10

9
8
7
6
5
4
3
2
1
0

-1

-2

War m

Up

Program Segments

in Minutes

Program Segments

in Minutes

Cool
Down

Cool
Down

Custom Program 2

The Weight Loss program will be on your treadmill at the time you receive it. See Figure 10.

NOTE: If this program doesn’t run as indicated in this description and profile it was likely

written over by a new custom program. You can get this program back by using the
CPA program or going to www

.ecybex.com/education/cpa

to download the

program again.

Program Overview

This program was designed to help individuals of all fitness levels achieve their weight loss
goals through a protocol that incorporates both low and moderate intensity activity. Because
walking has become a popular mode of exercise for those looking to lose weight, all levels of
this program are performed at walking speeds.

The core of the program is made up of five one-minute segments. The first segment
represents the baseline of the program and may also be considered to be a “rest” segment
later. In minutes two and three, elevation will be increased. In minute four, the program returns
to the first segment baseline or rest level. In the fifth minute, the speed will increase. The total
number of segments used is dictated by the time selected by the user.

Higher levels of the Weight Loss program incorporate jogging speeds in short segments. This
allows the advanced walker to alternate walking and jogging.

• At levels 1-6 walkers maintain walking speeds only.

• At levels 7-10, experienced walkers can jog intermittently.

By mixing the use of speed and elevation separately, the user receives the benefits of added
intensity intervals but the variety does not allow for either speed or elevation to dominate and
therefore overtax the user. See Figure 10.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-20

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Speed

Figure 10

Operation

Page 3-21

Weight Loss Custom 2

Profiles Show Level 10 at 20 Minutes

MPH KPH

20.0

12.4

12.0

19.0

18.0

11.0

17.0

10.0

16.0

15.0

9.0

14.0

13.0

8.0

12.0

7.0

11.0

10.0

6.0

9.0

5.0

8.0

7.0

4.0

6.0

5.0

3.0

4.0

2.0

3.0

2.0

1.0

1.0

War m

Up

Program Segments

in Minutes

Cool
Down

Elevation %

15
14
13
12

11

10

9
8
7
6
5
4
3
2
1
0

-1

-2

War m

Up

Program Segments

in Minutes

Cool
Down

Create a Custom Program

In addition to the four programmed workouts included with the TROTTER Elite, you can also
create your own workouts. You can even create a workout to mimic a route you normally run
or walk outside. There are several ways you can create and save a custom workout:

If you make speed or incline modifications during a program, you may want to save your
changes so that you can repeat that same workout again.

You may want to save a Manual Mode workout session.

You can also sit down with your PDA or PC and design your perfect program and
upload it.

If you need some more variety, visit the library at www

.ecybex.com/education/cpa and

download the program that suits your needs.

From Manual Mode or a Program — Follow the instructions below.

1. Select and complete a workout.

A. Choose Manual Mode to create your own workout or any program to modify a

programmed workout.

B. Include a three-to-five minute warm-up period.

C. Complete the entire program, altering it as you go by changing the level, speed,

and/or incline.

D. Include a three-to-five minute cool-down period.

E. Press Stop once.

2. Save your personal workout.

A. During the Workout Review press the C1 or C2 key. NOTE: If you wait too long the

workout review will end and you will lose your opportunity to save the program. The
Workout Review default is set for 20 seconds.

NOTE: To create your own workout, download a workout or download the latest CPA

program visit www

.ecybex.com/education/cpa.

Visit our website at www

.ecybex.com/education to use the body mass calculator, calorie

calculator, and to get performance training tips.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Operation
Page 3-22

4 - Preventive Maintenance

Warnings/Cautions

All warnings and cautions listed in this chapter are as follows:

! WARNING: All maintenance activities shall be performed by qualified personnel.

Failure to do so could result in serious injury.

! WARNING: To prevent electrical shock, be sure that power is shut off and the

treadmill is unplugged from the electrical outlet before performing any
cleaning or maintenance procedures.

! WARNING: Keep wet items away from inside parts of the treadmill. Electrical shock

could occur even if the treadmill is unplugged. Do not touch components
on the lower board. A charge can remain after unplugging the power cord
and turning off the treadmill.

! CAUTION: Be careful not to over tighten the belt. Over tightening the belt can cause

the belt to stretch and require replacement.

Regular Maintenance Activities

! WARNING: All maintenance activities shall be performed by qualified personnel.

Failure to do so could result in serious injury.

Preventive maintenance activities must be performed to maintain normal operation of your
treadmill. Keeping a log sheet of all maintenance actions will assist you in staying current with
all preventive maintenance activities. See Service Schedule and Log Sheet located at the end
of this chapter.

NOTE: Worn or damaged components shall be replaced immediately or the treadmill removed

from service until the repair is made.

NOTE: Cybex is not responsible for performing regular inspection and maintenance actions

for your treadmill. Instruct all personnel in equipment inspection and maintenance
actions and also in accident reporting/recording. Contact Cybex Customer Service at
800-766-3211 or 508-533-4300 for any preventive maintenance or service concerns.

Cleaning Your Treadmill

When cleaning your treadmill spray a mild cleaning agent, such as a water and dishsoap
solution, on a clean cloth first and then wipe the treadmill with the damp cloth.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Preventive

Maintenance

Page 4-1

NOTE: Do not spray cleaning solution directly on the treadmill. Direct spraying could cause

damage to the electronics and may void the warranty.

! WARNING: To prevent electrical shock, be sure that power is shut off and the treadmill

is unplugged from the electrical outlet before performing any cleaning or
maintenance procedures.

After Each Use — Wipe up any liquid spills immediately. After each workout, use a cloth to
wipe up any remaining perspiration from the handrails and painted surfaces.

Be careful not to spill or get excessive moisture between the edge of the display panel and
the console, as this might create an electrical hazard or cause failure of the electronics.

As Needed — Vacuum any dust or dirt that might accumulate under or around the treadmill.
Motors are especially susceptible to dust and dirt, and restricted airflow can prevent adequate
cooling that could shorten motor life. Cleaning this area should be done as often as indicated
in the Service Schedule.

! WARNING: Keep wet items away from inside parts of the treadmill. Electrical shock

could occur even if the treadmill is unplugged. Do not touch components
on the lower board. A charge can remain after unplugging the power cord
and turning off the treadmill.

To clean the motor components, you must loosen the six Phillips head screws that hold the
motor cover in place. Lift the cover straight up; the screws and side covers will stay in place.
Use a vacuum attachment or hand vacuum to clean the exposed elevation assembly, drive
motor, lower electronics and the surrounding areas.

Also use a dry cloth for the areas that you can't reach with the vacuum cleaner. If the machine
has not been used for some time or is excessively dirty, use a dry cloth to wipe all exposed
areas. Replace the cover and tighten the screws when finished.

Lift the rear of the treadmill and roll it back from its present position so as to vacuum the floor
area underneath the unit. Wipe clean the underside of the treadmill to prevent dirt and dust
build-up. When finished, return the treadmill to its normal position.

Contact Heart Rate Grips — Contaminants, such as hand lotions, oils or body powder, may
come off on the contact heart rate grips. These can reduce sensitivity and interfere with the
heart rate signal. It is recommended that the user have clean hands when using the contact
heart rate. Clean the grips using a cloth dampened with a cleaning solution containing alcohol.
The grips are the only part of the treadmill you should use a cleaning solution containing alcohol.

Running Belt Maintenance

Belt and Deck — Clean the belt and the deck surfaces to minimize the effect of friction

between the wood deck and the running belt. Clean the underside of the running belt and the
top of the running deck surface by wiping them with a clean dry towel. This should be done

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Preventive
Maintenance
Page 4-2

often to prevent premature wear of the deck, running belt, and the drive motor system. See
the Service Schedule in this chapter to determine the minimum recommended cleaning.

The running belt may become loose and slip on the drive roller with each foot plant. If it does,
follow the Tensioning and Centering the Belt in this chapter. See the Service Schedule in this
chapter for a minimum schedule for checking the belt tension.

Tension and Center the Belt — If the belt is slipping under each step perform this
procedure:

Tools Required

• 3/4" Socket wrench

1. Tension the belt.

A. Use a 3/4" socket wrench to turn each bolt 1/2 turn clockwise. See Figure 1. NOTE:

Be sure to adjust each bolt equally on each side.

B. Turn the power on and press the Quick Start key.

C. Press the Speed

+ to bring the speed up to 3.5-4 mph (5.6-6.4 kph). Allow the

treadmill to run for a minute.

D. Observe the belt to be sure it stays centered. If it is not centered follow step 2.

E. Walk on the belt to see if it still slips. If it does restart this procedure at step 1 A. If you

have to do this procedure three times and it still slips check the drive belt tension in the
Service chapter or call Cybex Customer Service. Follow the next step to be sure the
belt is centered.

! CAUTION: Be careful not to over tighten the belt. Over tightening the belt can cause

the belt to stretch and require replacement.

2. Center the belt.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 1

Preventive

Maintenance

Page 4-3

NOTE: While centering the belt choose one bolt to adjust. Do not adjust both bolts.

A. With the treadmill running at 5 mph (8 kph) observe the running belt. If the belt tracks

off center to the right or left the deck will become exposed. Use a 3/4” socket wrench
to tighten the rear roller bolt on the side of the treadmill toward which the belt is
moving. For example: If the belt moves to the right and the deck becomes exposed on
the left, tighten the bolt on the right side of the frame, tighten about 1/2 of a turn
(clockwise) and wait 30 seconds. If the belt does not move back to the center of the
treadmill, make another adjustment to the same bolt. Once the running belt has been
adjusted closer to the center of the treadmill use about 1/4 of a turn until the belt has
been stabilized.

B. After the belt has been centered, check the belt tension again. Make sure the running belt

tension is tight enough so that the belt does not slip or hesitate when stepped on. Walk
on the treadmill at 3.5-4 mph (5.6-6.4 kph) and every 4th to 5th step throw your weight
into your step to feel if the belt is slipping. If the belt does slip, use a wrench to equally
tighten both rear roller adjustment bolts 1/2 of a turn (clockwise). Adjust the belt until no
further slipping is felt. If the running belt continues to slip the drive belt could be loose.

Checking the Belt and Deck Surfaces — The running belt and deck should be checked
periodically for any excessive wear. In an effort to make sure that the running belt operates
properly, visually inspect the belt often to make sure that there are no tears or fraying in the
belt material.

Inspect the edges of the belt as described below. NOTE: It is necessary to remove the motor

cover and plastic side panels.

Tools Required

• Phillips head screwdriver

• Dry towel

1. Disconnect the external power source.

A. Turn the main power switch on the left

side to the off (O) position.

B. Unplug the treadmill from the

power outlet.

2. Remove the motor cover.

A. Using a Phillips head screwdriver,

loosen three screws on each motor
cover side (left and right). See Figure 2.

B. Lift the motor cover up and off the

treadmill. The screws will stay in
place. See Figure 2.

3. Remove the end caps.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 2

Screws

(3 Each Side)

Motor
Cover

Preventive
Maintenance
Page 4-4

A. Using a Phillips head screwdriver, remove the screw that holds each

end cap in place. See Figure 3.

4. Remove the side panels.

A. Pull each side panel out and off

the treadmill. See Figure 3.

5. Remove the top steps.

A. Using a Phillips head screwdriver,

remove the three screws that
hold each top step in place. See
Figure 4.

B. Grasp each top step and lift it out

and off the treadmill. See Figures
3 and 4.

6. Check the belt and deck condition.

A. Look at the edges of the belt while you roll it by hand. If the belt has any rips or looks

excessively worn the belt needs to be replaced.

B. Run your hand under the belt on the top of the deck surface. If you feel excessive

ridges or cracks, or if the deck feels grooved yet highly polished, the deck should be
replaced. In time, a worn belt and deck can cause high current draw and ultimately,
motor failure. For instructions on replacing the belt and deck, see Running Belt and
Deck in the Service chapter.

7. Clean under the belt.

A. To minimize the effect of friction between the deck and the running belt, Cybex

recommends cleaning the underside of the running belt and the top of the running deck
surface by wiping them with a clean, dry towel. This cleaning should be done each time
you check the belt and deck condition to prevent premature wear of the deck, running
belt and the drive motor system. See the Service Schedule in this chapter.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

End Caps

Side Panel

Screws

Figure 3

Side Panel

Figure 4

Screws (3 Under Each Top Step)

Top Steps

Preventive

Maintenance

Page 4-5

8. Secure the top steps.

A. Place each top step in position. See Figure 4.

B. Using a Phillips head screwdriver, tighten the three screws that hold each top step in

place. See Figure 4.

9. Secure the end caps.

A. Using a Phillips head screwdriver, tighten the screw securing each end cap in place.

See Figure 3.

10. Secure the side panels.

A. Place each side panel into position slightly under the end cap and use your hand to

push all along the bottom edge of the side panel to snap it in place. See Figure 3.

11. Secure the motor cover.

A. Lower the motor cover center into position. See Figure 2.

B. Using a Phillips head screwdriver, tighten the three screws on each side. Be sure the

screws are catching the center motor cover’s holes.

Other Preventive Maintenance

Other preventive maintenance activities must be completed by a qualified service technician
at the recommended intervals listed in the Service Schedule (shown on the next page). These
activities include:

• Measure the motor brushes and replace worn motor brushes

• Rotate and replace the running deck

• Replace the running belt

• Check the current draw

• Measure motor voltage at maximum speed, with no load

NOTE: See the Service chapter of this manual for detailed procedures for the maintenance

activities listed above.

Elevation Motor Lubrication — In time the elevation motor pivot points may develop a
squeak. If a squeak is present, remove the elevation motor by following the Elevation Motor
procedure in the Service chapter. Lubricate the upper and lower bolts and the spacers with a
small amount of lithium grease. NOTE: You can buy lithium grease at an auto parts store.

Static Electricity — Depending upon where you live, you may experience dry air, causing a
common experience of static electricity. This may be especially true in the winter time. You
may notice a static build-up just by walking across a carpet and then touching a metal object.
The same can hold true while working out on your treadmill. You may experience a shock due
to the build-up of static electricity on your body and the discharge path of the treadmill. If you
experience this type of situation, you may want to increase the humidity to a comfortable level
through the use of a humidifier.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Preventive
Maintenance
Page 4-6

Service Schedule

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Preventive

Maintenance

Page 4-7

Log Sheet

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Serial Number Date of Installation

Total Miles/Kilometers

Total Hours

Motor Current @
3 mph (4.8 kph)
Motor Voltage @

12.4 mph (20 kph)

- without load

- with load

Notes:

Total Miles/Kilometers

Total Hours

Motor Current @
3 mph (4.8 kph)
Motor Voltage @

12.4 mph (20 kph)

- without load

- with load

Notes:

Total Miles

Total Hours

Motor Current @
3 mph (4.8 kph)
Motor Voltage @

12.4 mph (20 kph)

- without load

- with load

Notes:

Total Miles/Kilometers

Total Hours

Motor Current @
3 mph (4.8 kph)
Motor Voltage @

12.4 mph (20 kph)

- without load

- with load

Notes:

Date of Data
Collection

(indicate user lbs/kg)

(indicate user lbs/kg)

(indicate user lbs/kg)

(indicate user lbs/kg)

Preventive
Maintenance
Page 4-8

5 - Setup & Assembly

Warnings/Cautions

All warnings and cautions listed in this chapter are as follows:

! WARNING: Use extreme caution when assembling the treadmill. Failure to do so could

result in injury.

! CAUTION: A minimum of two people are required to lift, move and assemble this

treadmill. Always use proper lifting methods when moving heavy items.

! CAUTION: Do not pinch your hands or other body parts while pivoting the treadmill.

See Figure 4.

! CAUTION: During this procedure STAY OFF THE RUNNING BELT! Stand with your feet

on the two steps.

Choosing & Preparing a Site

Before assembling the treadmill you must select a suitable site and have the proper electrical
outlet power available for optimum operation and safety. See the Electrical Power
Requirements section (located on the next page) for direction in locating your treadmill's
voltage requirements.

The area you select for the treadmill should be well lit and well ventilated. Locate the treadmill
on a structurally sound and level surface (do not place in recessed areas or on plush carpet) a
few feet away from walls and other equipment. Each side of the treadmill should have a 19.7”
(0.5 m) minimum space. Behind the treadmill should be 39” (1.0 m) minimum of space. Allow
enough clearance for safe access and passage during use of the machine. If the treadmill is
to be located above the first floor, place it near or above major support beams. If the area has
a heavy, plush carpet, the airflow around the base of the machine may be restricted or the
carpeting may interfere with the moving parts. To protect the carpeting and the machinery,
place a 3/4” (1.9 cm) thick wood base under the treadmill.

Do not install the treadmill in an area of high humidity, such as in the vicinity of a steam room,
sauna, indoor pool, or outdoors. Exposure to extensive water vapor, chlorine, and/or bromine
could adversely affect the electronics as well as other parts of the machine.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Setup

&

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Page 5-1

Electrical Power Requirements

The power requirements for this treadmill are a grounded, dedicated circuit, rated for one of
the following: 115 VAC ±5%, 60 Hz and 20 amps; 208/220 VAC, 60 Hz, 15 amps or 230 VAC
±5%, 50 Hz and 15 amps. Contact your electrician to ensure the power supply complies with
local building codes.

Do not use a ground plug adapter to adapt the 3-prong power cord plug to a non-grounded
electrical outlet. Do not use an extension cord.

Assembling the Treadmill

! WARNING: Use extreme caution when assembling the treadmill. Failure to do so could

result in injury.

! CAUTION: A minimum of two people are required to assemble this treadmill.

Tools Required

• 9/16” Socket wrench with a 4” extension

• Phillips head screwdriver

• Hex key, 3/16” (supplied)

NOTE: The words “left” and “right” denote the treadmill user's orientation.

1. Read and understand all instructions thoroughly before assembling the treadmill.

NOTE: Each step number in the assembly instructions tells you what you will be doing. The

lettered steps following each step number describe the procedure required. Do not
continue with step 2 until you have carefully read all of the assembly instructions.

2. Verify you have received the correct package.

A. Read the sticker on the outside of the box and verify that the model number, color and

voltage are what you ordered. NOTE: During step 3 and 6 you will verify that the
contents of the box match the sticker.

3. Unpack and verify the contents of the boxes.

A. Lift up and remove the cardboard sleeve that surrounds the treadmill.

B. Check to be sure that the following items are present. Check off ( ✔) each item as you

find it. See Figure 1. If any of the parts are missing contact Cybex Customer Service.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Setup
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Page 5-2

Item Qty Part Number Description

1 1 Varies Base with uprights and console attached
5 1 AX-16724 Motor cover, center, with decals
6 1 PL-16465 Motor cover, right (in box)

7 1 PL-16464 Motor cover, left (in box)
NA 1 AX-16956 Hardware pack (in box)
NA 1 LT-16601 TROTTER Elite Manual (in box)
NA 1 LT-16314 Assembly Poster

NOTE: NA means not applicable.

C. Check off ( ✔) each item in the CPA (Cybex Programming Advantage pack as you find it.

See Figure 2.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 1

Figure 2

Item Qty Part Number Description

NA 1 LT-16975 CPA Sheet
NA 1 AW-16952 Cable for uploading

CPA program

NA 1 LT-16953 Instructions CPA

Network, TROTTER Elite

NA 1 CN-16927 Adapter, CPA

Setup

&

Assembly

Page 5-3

6

7

1

5

D. Check off ( ✔) each item in the hardware pack as you find it. See Figure 3.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 3

Hardware - Actual Size

Item Qty Part Number Description

2 8 HS-16929 Screw, hex head whiz-lock 3-8-16 x 5-8
3 2 HS-16950 Screw, button head 5-16-18 x 7-8
4 8 HS-16939 Screw, Phillips head sems 10-32 x .75
8 1 HX-00438 Hex key, 3/16”

Setup
&
Assembly
Page 5-4

8x

5

2

2x 8x

8x

3

2

432

2x 8x

1x

432

1x

4

6

2

7

4

1

2

! CAUTION: A minimum of two people are required to lift, move and assemble this

treadmill. Always use proper lifting methods when moving heavy items.

4. Lift and move the treadmill.

A. At least two people should lift and move the treadmill to a level location where you

intend to leave it. Use proper lifting methods.

! CAUTION: Do not pinch your hands or other body parts while pivoting the treadmill.

See Figure 4.

5. Pivot the console and uprights into position.

A. Remove all plastic wrapping except the white wrapping on the uprights.

B. Ensure that the display cable does not get pinched in step C.

C. Raise the console and uprights into position (they will pivot into place). NOTE: Confirm

that no cables are pinched while raising the unit. See Figure 4.

D. Have a second person continue to hold the uprights in place until after step 7A so that

they do not fall.

6. Verify the model, voltage and color.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 4

Setup

&

Assembly

Page 5-5

A. Verify that you have the correct model by looking at the console and reading the

model name.

B. Verify that you have the correct voltage by looking at the lower board and reading the

voltage sticker.

C. Verify that you have the correct color by looking at the uprights.

7. Secure the uprights.

A. Using a 9/16” socket wrench, loosely attach the uprights with two of the 3-8-16 x 5-8

hex head whiz-lock screws. NOTE: Do not securely tighten the screws until step 7C.
See Figure 5.

B. Using a 9/16” socket wrench with a 4” extension, attach the uprights with six of the 3-8-

16 x 5-8 hex head whiz-lock screws. NOTE: Do not securely tighten the screws until
step 7C. See Figure 6.

C. Tighten all 9/16” screws used during steps 7A and 7B including the two pivot screws

(one on each side). See Figure 7.

8. Secure the handrail.

A. Using the hex key provided, secure the handrail with two

5-16-18 x 7-8 screws. See Figure 8. NOTE: You may
need to lift the console slightly to line up the holes.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 5

Figure 7

Figure 6

Pivot Screws

(1 on Each Side)

2

2

2

Setup
&
Assembly
Page 5-6

B. Using the hex key provided, tighten the two pivot screws on the handrail. See Figure

9.

9. Remove the left side panel.

A. Pull the left side panel away from the base. See Figure 10.

10. Arrange power cord.

A. Decide whether you will plug the power cord into an outlet near the front of the

treadmill or the back of the treadmill. Follow the corresponding routing procedure
below. NOTE: Do not plug in the power cord at this time.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 10

Left Side Panel

Figure 8

Pivot

Screws

Figure 9

3

Setup

&

Assembly

Page 5-7

Front routing:

a. Unwind the power cord and route it under the upright.
b. Slide the grommet into the front exit hole with the curved end first. See Figure 11.

Back routing:

a. Using a Phillips head screwdriver, remove the left end cap.
b. Remove the grommet from the back exit hole and slide it into the

front exit hole.

c. Slide the grommet on the power cord into the back exit hole with the curved

end first.

d. Using a Phillips head screwdriver secure the left end cap. See Figure 12.

B. Wind the excess power cord onto the arms. See Figure 12.

C. Place the left side panel into position slightly under the end cap and use your hand to

push all along the bottom edge of the side panel to snap it in place.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Grommet

Wire Ties

Arms

Figure 11

Figure 12

End
Cap

Screw

Arms

Grommet

Slot at

Front of

Treadmill

Setup
&
Assembly
Page 5-8

11. Attach the motor cover (three pieces).

A. Using a Phillips head screwdriver, partially tighten each motor cover side (left and right)

with four 10-32 x .75 Phillips head screws. See Figure 13.

B. Place the motor cover center into position. See Figure 13.

C. Using a Phillips head screwdriver, finish tightening all eight screws. Be sure the screws

are catching the motor cover’s holes.

12. Level your treadmill.

A. Confirm that your treadmill is on a level surface.

13. Attach emergency stop key.

A. Confirm that the emergency stop key is in place over the e-stop button. See Figure 14.

NOTE: The treadmill will not run without the key (or other metal) in place.

14. Visually inspect the treadmill.

A. Carefully examine the treadmill to ensure that the assembly is correct and complete.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 13

5

7

4

6

4

Setup

&

Assembly

Page 5-9

15. Connect to your computer (optional).

NOTE: Skip step 15A-15C if you are not

using your CPA.

A. Connect the CPA cable that comes

with your treadmill into the RJ-45 (8­pin) female connector located on the
back of the console. See Figure 15.

B. Connect the other end of the CPA

cable into your computer.

C. Sign on to the internet and go to

www

.ecybex.com/education/cpa for
more information, CPA updates or
workout programs.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 15

RJ-45 Port

Figure 14

Setup
&
Assembly
Page 5-10

Emergency
Stop Key

Emergency Stop Button

! WARNING: Be sure that all electrical requirements are met as indicated in the

specifications at the front of the manual and at the beginning of this
chapter prior to proceeding.

Testing the Treadmill Operation

Use the following instructions to test the full speed and incline range of the treadmill and to
check the belt for proper operation.

! CAUTION: During this procedure STAY OFF THE RUNNING BELT! Stand with your feet

on the two steps.

1. Without anyone on the treadmill, plug the power cord into a power outlet from a
grounded, dedicated circuit as described under Electrical Requirements in this chapter.

2. Locate the on/off (I/O) power switch on the left side of the treadmill. Toggle it to the on
position (I).

3. The control panel will light up and be in the Dormant Mode.

NOTE: Cybex recommends that the treadmill be unplugged or the on/off (I/O) power

switch turned off (O) when it is not in use.

4. Press the Quick Start key. The treadmill begins a countdown “3...2...1” and sounds a tone
for each count. After it reaches one (1), the treadmill gives a longer tone and then begins
accelerating the belt to reach 1 mph (1.6 kph).

5. The bottom left display will flash the time and the right display will show the actual speed.

6. Press and hold down the Speed

+

key until the treadmill reaches a speed of

approximately 4 mph (6.4 kph), as indicated on the display.

7. Observe the belt to see that it is running properly; it should stay centered in the middle of
the deck. If you have problems with the running belt operation, see Running Belt
Adjustments in the Preventive Maintenance chapter.

8. Run the treadmill through its full speed range. First press the Speed

+

key until the

treadmill reaches its highest speed, 12.4 mph (20 kph). Then press the Speed

- key until

the treadmill is back to 1.0 mph (1.6 kph).

9. As you press the Incline or Speed + - keys, the respective displays will show the
actual incline or speed.

10. When the treadmill reaches the set incline and speed, the displays will stop flashing and
remain steadily illuminated to indicate that the desired settings have been reached.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Setup

&

Assembly

Page 5-11

11. Run the treadmill through its full % grade range. Press the Incline key until the
treadmill reaches its highest grade (15%). Next press the Incline key until the treadmill
is down to -2% grade. Then press the Incline key until the treadmill is back to
0% grade.

12. Press Stop twice to stop the running belt, end the workout review, and return the display
to Dormant Mode.

Setting Operation Options

1. Enter Test Mode by holding down any key while turning on (I) power. The display will read “Elite”.

NOTE: After changing any value, you must press Enter to save that value. When you press

enter the display will read “updt” (updated) to confirm your selection.

2. Press the Weight key to set options, change values with ▲ and ▼ keys and press Enter
to save your selection. Each time you press Weight the next set of data is displayed in
the following order:

Unit — Choices are “Eng” or “Euro” measurements. English is the default.

Line: — This is the frequency of the power line that supplies power to your treadmill. The

default setting is 50 Hz for metric consoles and 60 Hz for English consoles. NOTE: If you
have an English console and a 50 Hz power line frequency, then you must change the
default setting from 60 Hz to 50 Hz for the proper elevation frequency.

Scan — This turns on or off the data readout scan (unless a specific data key is pressed
during a workout). Default is on.

Idle (or Workout Review): — This is how long the treadmill retains and displays your
current workout data during a pause in the workout or after a workout. Choices include:
20 seconds; 30 seconds, 40 seconds; 1 minute and 5 minutes; default is 20 seconds.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Setup
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Page 5-12

Safety Sentry — This is how long the running belt will keep moving if the user steps off
the treadmill. Choices are between none seconds and 1 minute. Default is 20 seconds.
Choosing “none” will disable this feature. NOTE: See Safety Sentry in chapter 3 for more

details about.

Remember: You must press Enter after changing a value for that value to be stored.

3. To exit Test Mode press the Stop key twice.

Your treadmill is now ready for use. Follow the instructions in the Operation chapter to learn how to
operate the treadmill. You should begin with walking speeds first, to be sure everything is
functioning properly.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

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Setup
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Page 5-14

6 - Customer Service

Contacting Service

Hours of phone service are Monday - Friday from 8:00 a.m. - 6:00 p.m. Eastern Time.

For Cybex customers living in the USA, contact Cybex Customer Service at 800-766-3211.
Your options at this number include:

• Press 63 to place a parts order or to check parts order status.

• Press 64 to speak to a technical support representative regarding trouble shooting

or to schedule a field service call.

• Press 65 to check status of a repair order only and you have your

RRM number.

• Press 66 to check status of a dispatched field service call and you have your

inquiry number.

• Press 67 for service of a medical or isokinetic product.

• Press 0 to go to the Cybex operator.

For Cybex customers living outside of the USA, contact Cybex Customer Service at
508-533-4300 or fax [phone].

Order parts and find information on the web at www.eCybex.com or by email at
[e-mail].

Serial Number & Voltage

Your serial number and voltage can be found on the front of your treadmill. For your
convenience record your serial number and voltage below so that you will have it ready if you
call Cybex Customer Service.

Serial Number Voltage

Return Material Authorization (RMA)

The Return Material Authorization (RMA) system outlines the procedures to follow when
returning material for replacement, repair, or credit. The system assures that returned
materials are properly handled and analyzed. Follow the following procedures carefully.

Contact your authorized Cybex dealer on all warranty-related matters. Your local Cybex dealer
will request an RMA from Cybex, if applicable. Under no circumstances will defective parts or
equipment be accepted by Cybex without proper RMA and an Automated Return Service
(ARS) label.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Customer

Service

Page 6-1

1. Call the Customer Service Hotline listed above for the return of any item that is
defective.

2. Provide the technician with a detailed description of the problem you are having or the
defect in the item you wish to return.

3. Provide the model and serial number of your treadmill. The serial number is located on
the front panel of your treadmill. The serial number begins with a letter, for example:
R09-101331100.

4. At Cybex’s discretion, the technician may request that you return the problem part(s) to
Cybex for evaluation and repair or replacement. The technician will assign you an RMA
number and will send you an ARS label. The ARS label and RMA number must be
clearly displayed on the outside of the package that contains the item(s) to be
returned. Include a description of the problem, the serial number of the treadmill and
the name and address of the owner in the package along with the part(s).

5. Forward the package through UPS to Cybex.
Attn: Customer Service Department
Cybex International, Inc.,
10 Trotter Drive
Medway, MA 02053

NOTE: Merchandise returned without an RMA number on the outside of the package or

shipments sent C.O.D. will not be accepted by the Cybex receiving department.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Customer
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Page 6-2

Damaged Parts

Materials damaged in shipment should not be returned for credit. Shipping damages are the
responsibility of the carrier (UPS, Federal Express, trucking companies, etc.)

Apparent Damage — Upon receipt of your shipment, check all boxes carefully. Any damage
seen with a visual check must be noted on the freight bill and signed by the carrier's agent.
Failure to do so will result in the carrier's refusal to honor your damage claim. The carrier will
provide you with the required forms for filing such claims.

Concealed Damage — Damage not seen with a visual check upon receipt of a shipment but
noticed later must be reported to the carrier as soon as possible. Upon discovery of the
damage, a written or phone request to the carrier asking them to perform an inspection of the
materials must be made within ten days of the date of delivery. Keep all shipping containers
and packing materials: they will be needed as part of the inspection process. The carrier will
provide you with an inspection report and the necessary forms for filing a concealed damage
claim. Concealed damage is the carrier's responsibility.

Ordering Parts

Visit eCybex.com to shop for parts online or fax your order to 508-533-5183. To speak with a
customer service representative, call 800-766-3211 (for customers living within the USA) or

508-533-4300 (for customers outside the USA).

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

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Cybex TROTTER Elite Treadmill Owner’s & Service Manual

7 - Service

Warnings/Cautions

All warnings and cautions listed in this chapter are as follows:

! WARNING: All maintenance activities shall be performed by qualified personnel.

Failure to do so could result in serious injury.

! CAUTION: Use only Cybex replacement parts when servicing. Failure to do so could

result in personal injury.

! WARNING: Disconnect the power cord before beginning this procedure.

! WARNING: Do not touch components on the lower board. A charge can remain after

unplugging the power cord and turning off the treadmill.

! CAUTION: The belt will be jerky during the next step. Hold the handrail to support

yourself.

! CAUTION: During this procedure STAY OFF THE RUNNING BELT! Stand with your feet

on the two steps.

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged. Do not touch components on the lower
board. A charge can remain after unplugging the power cord and turning
off the treadmill.

! CAUTION: If the drive motor is warm wait until it is cool to the touch before

proceeding. The inside components may be hot.

! WARNING: Keep the motor dry. Do not get the inside of the motor wet.

! WARNING: Wait until the armature LED is off before removing the motor brush covers.

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged.

! CAUTION: A minimum of two people will be required to properly lift the treadmill.

Always use proper lifting methods when moving heavy items.

Service

Page 7-1

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

! WARNING: All maintenance activities shall be performed by qualified personnel.

Failure to do so could result in serious injury.

For any service related concerns, call Cybex
Customer Service at 800-766-3211 (for Cybex
customers living within the USA). For
customers living outside the USA, call 508­533-4300 or fax [phone].

NOTE: Read and understand each procedure
thoroughly before servicing. Unless otherwise
noted “right” and “left” denote user orientation
for all procedures.

Test Mode

To enter Test Mode press and hold down any key on the display while turning the power

switch to the on (I) position. When all keys are released “Elite” and the software revision “rx.x” are
shown on the display. To exit Test Mode press Stop.

Stuck Key List

If Test Mode occurs without holding any keys, a key may be stuck closed or Error 7 may have
occurred. You may need to replace the upper and/or lower display overlay. See Figure 1.
If “KEY#” is displayed you can determine which key is stuck closed by referring to the
number list below.

1 Stop 8 Calorie Goal 14 Level 20 Calories
2 Incline Down 9 Incline Up 15 Mets 21 HR Control
3 Speed Down 10 Speed Up 16 5K 22 Time
4 Weight 11 Quick Start 17 Enter 23 Scan
5 Distance 12 Center Up 18 9 Holes 24 Age
7 Heart Rate 13 Custom 2 19 Center Down 25 Pace

26 Custom 1

Service
Page 7-2

Upper
Overlay

Lower
Overlay

Figure 1

1. select
program

Safety Sentry

stop quick start

heart rate

custom 1

5K run

scan

dist

custom 2

9 holescalorie goal

™

incline

Cybex International, Inc. Medway, MA USA [phone] www.eCybex.com Made in USA

time

%

cal mets

e-stop

mi

enter

min

/ km

2. adjust

time

weight

level

age

wireless
heart rate
receiver

+

speed

-

LED Functions

LEDs are used to indicate the status of many of the treadmill inputs. After entering Test Mode
refer to the following list to check that these LEDs are functioning properly:

Heart LED — Blinks on with every signal from the contact heart rate receiver.
Weight LED — Blinks on when CSAFE data is being received.
Level LED — Blinks on when CSAFE data is being transmitted.
Lower Left Window — The numbers indicate actual elevation. A '-' sign indicates the

treadmill is below 0% grade. The decimal point before the numbers shows the activation of
the 0% switch in the elevation motor (on above 0%). If dashes are shown in the display, the
treadmill is either above or below the 0% switch, requiring it to be manually run through the
switch to begin indicating actual elevation. The right most decimal point indicates the status
of the E-stop relay, on when the E-stop relay is on, off when it is deactivated. NOTE: The

right most decimal point may be difficult to see. Lean your head to the left to see this.

Lower Right Window — The numbers indicate actual belt speed. The right most decimal
point indicates the pulses from the speed sensor on the motor.

Key Functions

While in Test Mode press the following keys for desired information:

Quick Start — Starts the belt at 1.0 mph (1.6 kph). Also will run calibration if held for 3
seconds.

Heart Rate Program key — Lights all of the LEDs for a short period of time.
C1 Program key — Lights only the columns.
C2 Program key — Lights only the rows.
Incline — Run elevation motor up.
Incline — Run elevation motor down.
Speed

+ — Increase drive motor speed.

Speed

- — Decrease drive motor speed.

Distance — Press once for odometer information (DST) to appear in the speed window.

Press again for hourmeter information (HRS) to appear in the speed window.
Press three times for number of starts information (USES) to appear in the speed window.
Press four times for brush wear mileage up to 100 miles since activated or “0” if it has not
been activated (BRSH).

Pace — Displays and cycles through error log, up to 10 errors can be stored.
Scan — Clears error log when pressed twice while in error log mode.
Mets — Value of motor load in A/D counts. The number range is relative to motor current

and goes from 0-225. (LOAD).

Calories — Displays motor pulse width (PWM) value.
Enter — Required to save setup values.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service

Page 7-3

Error Codes

Error codes notify you of a problem condition and are displayed on the center of the console.
These codes can also help to indicate the part of the treadmill most likely to be causing the
problem. Errors that present a hazard to the user provide a measure of safety by causing a
one second beep, stopping the treadmill and locking out operation of the treadmill.

A log of errors can be viewed and cleared. Enter Test Mode and press the Pace (Min/km) key
to display the log. The most recent error is always first in the log. Press the Pace key again to
cycle to the next the error stored. Up to 10 errors can be stored. Press the Scan key twice to
clear the error log. Press Stop to exit Test Mode.

NOTE: A processor upset can cause a bAd#. See H then G.

Error Description

bAd0 Bad checksum. See H then G.
bAd2 Internal RAM error. See H then G.
bAd3 Watchdog timeout. See H then G.
Err1 Belt didn't start (or no speed sense). See I, E, D, B then A.
Err2 Underspeed (2 mph for 2 seconds without correction in process). See I, E, C then B.
Err3 Speed sense lost. See I, E, A, B and C.
Err5 No 0 switch sense within timed limits. This is declared when the timed

elevation reaches -2% without tripping the index. See F and A.

Err6 Overspeed (1 mph for 1 second or 2 mph for 0.2 seconds without

correction). See I, E.
Err7 EEPROM error (memory lost, loads new defaults, enters Test Mode). See G.
Err9 Brush wear too low. Indicator has been activated for over 100 miles. See D.
ErrE 0% always on (or switch disconnected or wired backwards). This means

that timed elevation has gone up 2% and the index is still sensed. See F.

Action

A Check lower board
B Check drive motor
C Check belt and deck
D Check motor brushes
E Check speed sensor
F Check elevation motor
G Replace display board
H Turn the treadmill to the off (O) position and back on (I)

I Perform speed calibration procedure

Motor Current & Voltage

Motor current draw and motor voltage must be checked by a qualified service technician at
the recommended intervals listed in the Service Schedule in the Preventive Maintenance
chapter of this manual. For your convenience a service schedule decal is provided under the

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service
Page 7-4

motor cover of each Cybex Trotter Elite treadmill. By performing these procedures you can
evaluate the performance of your drive motor and help prevent premature failure.

Tools Required

• Phillips head screwdriver

• Voltage meter

1. Measure current draw.

A. Enter Test Mode by holding down any key on the display while turning the power

switch to the on (I) position.

B. Press the Quick Start key. The belt will move at 1 mph (1.6 kph).

C. Without standing on the belt, bring the speed of the treadmill up to 3 mph (4.8 kph)

and take note of the load value in the top center display.

D. Have a second person walk on the belt at 3 mph (4.8 kph) and take note of the load

value in the top center display and the weight of the person. NOTE: Call Cybex

Customer Service to confirm that the load is within acceptable range. Loads over 200
are generally unacceptable.

E. Press Stop to exit Test Mode.

2. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

3. Remove the motor cover.

A. Using a Phillips head screwdriver,

loosen three screws on each motor
cover side (left and right). See Figure 2.

B. Lift the motor cover center up and off

the treadmill. The screws will stay in
place.

4. Check the belt and deck condition.

A. Follow the Checking Belt and Deck

Surfaces procedure on page 4-4 of the
Preventive Maintenance chapter of this

manual and then proceed with step 5.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 2

Screws

(3 on each side)

Motor
Cover

Service

Page 7-5

5. Check the motor voltage.

A. Plug the treadmill back in and turn it to the on (I) position.

B. Without standing on the belt, press the Quick Start key.

C. Press the

+ key to adjust the speed of the treadmill up to its highest speed 12.4 mph

(20 kph). NOTE: Safety Sentry may turn off the treadmill if no activity is detected
within 20 seconds. Therefore, do this test quickly or press a key as needed or turn
off Safety Sentry.

D. Using a voltage meter, pierce the sharp end of the meter’s red lead into the plastic

coating of the motor’s red lead, and the meter’s black lead into the plastic coating of the
motor’s black lead.

E. Note the reading on the voltage meter then carefully remove both leads. Call Cybex

Customer Service to find out if the reading is within an acceptable range.

6. Attach the motor cover.

A. Lower the motor cover center into position. See Figure 2.

B. Using a Phillips head screwdriver, tighten the three screws on each side.

Speed Sensor Adjustment

Tools Required

• Phillips head screwdriver

! WARNING: Disconnect the power cord before beginning this procedure.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws on each motor cover side

(left and right).

B. Lift the motor cover center up and off the treadmill. NOTE: The screws will stay

in place.

3. Visually inspect the target disk on the flywheel.

A. Turn the flywheel slowly and look for dirt, scratches or other damage on the target

disk. NOTE: If the target disk or sensor is dusty use a soft dry cloth to wipe off the dust.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service
Page 7-6

4. Adjust the speed sensor gap (if needed).

A. Using a Phillips head screwdriver, loosen the screw that attaches the speed sensor to

the motor saddle. See Figure 3 (speed sensor screw).

B. Adjust the gap between the speed sensor and the flywheel to 3/16” (.48 cm) and

tighten the screw. See Figure 3.

5. Test for speed errors.

A. Connect the power cord to a power outlet.

B. Enter Test Mode.

C. Bring the speed of the treadmill up to maximum speed, 10 mph (16 kph).

D. After reaching maximum speed take note of the actual speed that is displayed in the

lower left window. If it fluctuates in over 0.5 mph increments then your speed sensor
gap needs to be readjusted.

E. Press Stop and turn the power switch to the off (O) position.

F. Enter Test Mode again and check the error log for Error 3. If any new errors occurred,

readjust the speed sensor and test again. NOTE: If you are unsure whether an error is
new you can clear the error log by pressing the key and then repeat steps 4A
through 5F.

G. Exit Test Mode by pressing Stop.

6. Attach the motor cover.

A. Lower the motor cover center into position. See Figure 2.

B. Using a Phillips head screwdriver, tighten the three screws on each side.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 3

Gap

Speed Sensor Screw

Flywheel

Service

Page 7-7

IR Compensation

NOTE: This procedure is required after replacing the lower control board or the drive motor.

Tools Required

• Phillips head screwdriver

• Plastic (or non-conductive), flat head screwdriver

1. Please read instructions thoroughly before performing this procedure.

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws on each motor cover side (left

and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill. The screws will stay in place. See

Figure 2.

3. Perform the IR compensation procedure.

A. Enter Test Mode by pressing and holding down any key on the display while turning

the power switch to the on (I) position. When the key is released “ELITE” and the
software revision “rx.x” are shown on the display.

B. While standing on the ground, press Start and then press the Speed Up key once to

set the treadmill speed to 1.0 mph (1.6 kph).

! WARNING: Do not touch components on the lower board. A charge can remain after

unplugging the power cord and turning off the treadmill.

! CAUTION: The belt will be jerky during the next step. Hold the handrail to support

yourself.

C. Hold on to the handrails as you step on the running belt, begin walking and notice how

the belt feels, (the belt may surge, vibrate or slack). NOTE: If the belt doesn't need to

be adjusted skip to step 4A.

D. Pull up on the lower board shield. It will snap out. NOTE: Newer versions of the shield

will have a hole directly over the IR compensation. If you have the new shield, place the
plastic screwdriver through the hole to adjust the IR compensation instead of removing
the shield.

E. Locate the control called “IR COMP” on the lower board. NOTE: DO NOT use a metal

screwdriver. DO NOT adjust the other two controls that look identical to the IR
COMP control.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service
Page 7-8

F. Using a plastic small flat head screwdriver, turn the IR control slightly in one direction

as follows:

• Turn clockwise to remove the slack from the belt

• Turn counter-clockwise to remove the vibration or surging from the belt

G. Retest by walking on the belt and adjusting the IR COMP control until the running belt

does not surge, vibrate or feel too slack. NOTE: You should not be able to stop the

belt with your feet easily.

H. Press Stop.

I. Place the lower board shield into position (if applicable) and snap it in.

4. Secure the motor cover.

A. Lower the motor cover into position. See Figure 1.

B. Using a Phillips head screwdriver, tighten the three screws on each side. NOTE: Be

sure the screws are catching the center motor cover's holes.

Speed Calibration

1. Calibrate the speed.

A. Stay off the running belt during this procedure.

! CAUTION: During this procedure STAY OFF THE RUNNING BELT! Stand with your feet

on the two steps.

B. In Test Mode press and hold the Quick Start key for three seconds. The display will

show “CAL”. The running belt will accelerate and when completed the display will
show “END”. Press Stop to exit Test Mode. NOTE: This procedure should be

completed after replacing the upper display board, the lower control board or the drive
motor. If you press Stop during this procedure the calibration will not be stored. Exiting
Test Mode while the belt is moving may generate an error condition.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service

Page 7-9

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Running Belt & Deck

NOTE: During this procedure you will have the option to remove the running deck, running

belt, rubber mounts, rear roller, front roller and drive belt. Follow this procedure from
step 1 even though the heading for some of these procedures will appear before the
step where you remove that part.

Tools Required

• Phillips head screwdriver

• 7/16” Open end or socket wrench

• 3/4” Open end or socket wrench

• 1/2” Socket wrench

• 9/16” Socket wrench with a 3” extension

! WARNING: Disconnect the power cord before beginning this procedure.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen the three screws on each motor cover side

(left and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill. NOTE: The screws will stay in

place. See Figure 2.

3. Remove the end caps.

A. Using a Phillips head screwdriver, remove the screw that holds each end cap in place.

See Figure 4.

Figure 4

Screws

End

Caps

Service
Page 7-10

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

4. Remove the side panels.

A. Pull each side panel out and off the treadmill. See Figure 5.

5. Remove the top steps.

A. Using a Phillips head screwdriver, remove the three screws that hold one of the top

steps in place. Repeat this step for the other side. See Figure 5.

B. Grasp each top step and slide it out and off the treadmill. See Figure 5.

Rear Roller

6. Remove the rear roller.

A. Using a 3/4” open end or socket wrench,

loosen the two rear roller bolts (one roller
bolt on each side). NOTE: Loosen each

bolt evenly, making sure not to loosen
either bolt too many turns before moving
to the other bolt. See Figure 6.

B. While holding the rear roller, remove the

hardware from each side. NOTE: Pivot

the bolt, washers, spring and nut holder
out together. See Figure 6.

C. Lift one side of the rear roller and slide

the roller out of the running belt. See
Figure 6.

Figure 6

Rear Roller Bolt, Washers, Spring and
Nut Holder

NOTE: Keep the Hardware Together

Rear Roller

Side Panel

Figure 5

Side Panel

Top Steps

Running Belt

Screws (3 Under

Each Top Step)

Service

Page 7-11

7. Loosen the deck.

A. Using a 7/16” open-end or socket wrench, remove the ten screws and ten washers

that hold the deck in place. See Figure 7. NOTE: Leave the deck in place until step 9B.

Front Roller

8. Loosen the front roller.

A. Place a 9/16” socket wrench with a 3”

extension in the right front roller access hole.
Loosen but do not remove the right front roller
screw. See Figure 8. NOTE: The right screw

will stay on the front roller. You do not need to
remove it for this procedure.

B. Place a 9/16” socket wrench with a 3”

extension in the left front roller access hole.
Remove the left front roller screw. See Figure 8.

NOTE: Leave the front roller in place until
step 9C.

9. Remove the running deck and running belt.

A. If rotating or flipping the deck, make a note on

the deck so you know which way it was positioned.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 8

Screw

Front Roller

Access Hole

Service
Page 7-12

Figure 7

Screws (5 on Each Side)

Washers (5 on Each Side)

Deck

Screw Securing Deck

Stiffener (1 on Each Side)

Deck Stiffener

(1 on Each Side)

Rubber Mount

(1 on Each Side)

B. Lift one side of the deck and slide it out of the running belt.

C. Tilt up the left side of the front roller and slip the running belt off.

10. Inspect the rubber mounts.

A. Using a Phillips head screwdriver, remove the screw securing each deck stiffener. See

Figure 7.

B. Inspect the rubber mounts under the deck stiffeners for cracks or wear. NOTE:

Unscrew and replace the rubber mounts if the rubber is cracked or worn.

C. Using a Phillips head screwdriver, secure each deck stiffener with screws removed

from step 10A.

Drive Belt

NOTE: If you are replacing the drive belt follow steps 11 through 14. If not, skip steps 11, 12

and 14 but follow step 13. See the Drive Motor procedure for an alternative way to

change the drive belt.

11. Release the drive belt tension.

A. Using a 1/2” socket wrench, loosen but do not

remove the two screws on the motor saddle. See
Figure 9.

12. Remove the drive belt.

A. If you are changing the drive belt, slip the drive belt

around the flywheel pulley and off the motor. See
Figure 9.

B. Slide the new drive belt around the flywheel pulley.

NOTE: There will be some slack in the drive belt until
step 14 is complete.

13. Secure the front roller.

A. Slide the front roller into the running belt. NOTE: It

doesn’t matter which way the running belt goes.

B. Be sure the drive belt is around the flywheel pulley and the front roller before attaching

the front roller.

C. Using a 9/16” socket wrench with a 3” extension, attach the two screws that fasten the

front roller to the frame. NOTE: Tighten each of the two screws evenly, making sure

not to tighten one screw too many turns before moving to the other screw.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 9

Motor Saddle Screws

Flywheel

Pulley

Drive

Belt

Service

Page 7-13

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

D. Confirm that the drive belt is positioned three grooves over

from the face of the flywheel and three grooves over from
the face of the pulley. See Figure 10. NOTE: Failure to align

the drive belt could cause squeaking.

14. Secure the drive belt tension.

NOTE: Follow this step only if you replaced the drive belt.

A. Using a 1/2” socket wrench, tighten the two screws on the

motor saddle. See Figure 9.

15. Secure the running deck.

A. Place the deck in position as noted in step 9A. NOTE:

Make a note of the service you performed on the Service
Schedule under the motor cover.

B. Using a 7/16” open end or socket wrench, attach the ten

washers and screws that hold the deck to the treadmill
frame. See Figure 7.

16. Secure the rear roller.

A. Slide the rear roller into the running belt. See Figure 6.

B. Slide the hardware for each side into position. NOTE:

Place the end of the bolt in first and then hold the rear
roller up while you pivot the group of hardware into the
rear roller slot. Be sure the bronze bushing is touching
the head of the bolt. See Figure 11.

C. Using a 3/4” socket wrench, tighten each rear roller

bolt evenly, making sure not to tighten either bolt too
many turns before moving to the other bolt. NOTE: Do

not overtighten the belt. You will tension and center the
belt in step 21. See Figure 11.

17. Secure the top steps.

A. Place each top step in position. See Figure 4.

B. Using a Phillips head screwdriver, secure the three

screws that hold each top step in place. See Figure 4.

18. Secure the side panels.

A. Place each side panel into position on the bottom edge and use your hand to push all

along the top edge of the side panel to snap it in place. See Figure 5.

19. Secure the end caps.

A. Using a Phillips head screwdriver, tighten the screw that holds each end cap in place.

See Figure 4.

Bronze Bushing

Figure 11

Service
Page 7-14

Figure 10

Face of Front
Roller Pulley

Face of
Flywheel Pulley

3 Grooves

Drive Belt

NOTE: Be sure the bronze
bushing is touching the
head of the bolt.

20. Secure the motor cover.

A. Lower the motor cover center into position. See Figure 2.

B. Using a Phillips head screwdriver, tighten the three screws on each side. NOTE: Be

sure the screws are catching the center motor cover’s holes.

21. Adjust the running belt tension and tracking.

A. Follow the Tension and Center the Belt procedure located in the Preventive

Maintenance chapter of this manual.

Drive Motor

NOTE: This procedure will cover the drive motor, drive belt and motor brushes.

Tools Required

• Phillips head screwdriver

• 7/16” Open end wrench

• 7/16” Socket wrench with a deep socket

• 1/2” Socket wrench

• 3/4” Socket wrench

• 9/16” Socket end wrench with a 3” extension

• Needle nose pliers

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged. Do not touch components on the lower
board. A charge can remain after unplugging the power cord and turning
off the treadmill.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off

(O) position.

B. Unplug the treadmill from the power outlet.

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws

on each motor cover side (left and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill.

The screws will stay in place. See Figure 2.

3. Release the drive belt tension.

A. Using a 1/2” socket wrench, loosen but (do not

remove) the two screws on the motor saddle. See
Figure 12. NOTE: The tension is now released. You will

remove motor ground cable in step 5A.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service

Page 7-15

Figure 12

Screws

(Loosen)

Nuts

4. Remove the motor straps and drive belt from the motor.

A. Using 7/16” open end wrench, remove the nut on each motor strap and remove the

motor straps from the motor saddle. See Figure 12.

B. Slip the drive belt around the flywheel pulley and off the motor. See Figure 13.

5. Disconnect the motor cables.

! WARNING: Do not touch components on the lower board. A charge can remain after

unplugging the power cord and turning off the treadmill.

A. Using a 1/2” socket wrench, remove the screw, split washer, flat washer and motor

ground wire from the motor saddle. See Figure 13.

B. Pull up on the lower board shield. It will snap out.

C. Disconnect the motor cable from the lower board and line filter. NOTE: You will

disconnect four wires (red, black, yellow and green). See Figure 13.

D. Carefully remove the drive motor.

NOTE: If you are replacing the drive belt with a new one follow step 6B - 8A. If not, skip to

step 8.

6. Remove the drive belt (optional).

A. Using a 3/4” socket wrench, loosen each rear roller bolt 10-12 revolutions to release

tension on the running belt.

B. Using a 9/16” socket wrench with a 3” extension, remove the two front roller screws.

See Figure 8.

C. Tilt the left side of the front roller up and then the right side.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Figure 13

Lower

Board

Drive Motor Cable

Line

Filter

Red

Black

Yellow

Green

Motor

Ground

Wire

Service
Page 7-16

Flywheel

Pulley

Drive

Belt

D. If you are replacing the drive belt, slip the drive belt off the front roller pulley and

discard it.

7. Attach the front roller.

A. Slide the new drive belt around the front roller.

B. Using a 9/16” socket wrench with a 3” extension, insert the two screws that fasten the

front roller to the frame. NOTE: Tighten each of the two screws evenly, making sure
not to tighten one screw too many turns before moving to the other screw. See Figure 8.

8. Secure the rear roller bolts.

A. Using a 3/4” socket wrench, tighten each rear roller bolt evenly, making sure not to

tighten either bolt too many turns before moving to the other bolt. NOTE: Do not
overtighten the belt. You will tension and center the belt in step 23C.

NOTE: If you are replacing the motor with a new one follow step 9. If not, skip to step 10.

9. Transfer the flywheel to the new motor.

A. Using a 7/16” socket wrench,

remove the flywheel, screw,
washers and motor (ansi
square) key from the old motor.
See Figure 14.

B. Place the flywheel in position on

the new motor and slide the
motor key into the slot on the
flywheel. See Figure 14.

C. Using a 7/16” socket wrench,

install the flat washer, split
washer and screw that hold the
flywheel on the motor and then
tighten securely (80 in-lbs). See
Figure 14.

Motor Brushes

NOTE: Motor brushes are wear items that will periodically need to be replaced. Both drive

motor brushes must be replaced as a pair. This will ensure even commutator contact

and brush wear. However, the one brush may wear faster than the other brush.

Therefore, always measure both brush lengths to determine whether you should

replace the pair. Check both brushes for cracks or chips.

NOTE: When “Err9” appears on screen it indicates motor brush wear. The treadmill will run

100 miles (161 kilometers) longer and then be inoperable until brushes are replaced.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service

Page 7-17

Figure 14

Flywheel

Flat Washer

Split Washer

Screw

Motor

Key

Drive

Motor

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

! CAUTION: If the drive motor is warm wait until it is cool to the touch before

proceeding. The inside components may be hot.

! WARNING: Keep the motor dry. Do not get the inside of the motor wet.

NOTE: If you are checking and/or replacing the motor brushes follow steps 10-15. If not, skip

to step 16.

! WARNING: Wait until the armature LED is off before removing the motor brush covers.

10. Check the armature LED.

A. Observe the “armature LED” on the lower board

(labeled ILT4)

.

B. After the armature LED goes off proceed to step 5C.

11. Remove the drive brush access covers.

A. Squeeze each of the two rectangular brush covers to remove it from the motor. See

Figure 15.

B. Lift off the round brush cover. See Figure 15. If necessary carefully pry the cover up

using a flathead screwdriver.

12. Remove the brushes.

A. Using needle nose pliers, unplug the yellow brush wear indicator wire from the round

access hole and the brush wire from the rectangular hole.

B. Press each brush spring in and slowly pull it out. It will be spring loaded. NOTE:

Before you pull out the brushes, take note which way the brushes are orientated. You
will need to replace them in the same orientation.

C. Pull each brush out from the drive motor.

13. Examine the brushes and commutator.

A. Inspect the commutator by looking through the top brush holder into the motor. Slowly

spin the motor by turning the flywheel. Look for noticeable damage and for signs of

Figure 15

Service
Page 7-18

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

wear such as arcing, pitting, burning, or uneven wear. Commutator bars that are 'dirty
penny' brownish copper are in great condition. However, some commutator bars may
be pitted or blackened on one edge. Too many of these indicate a worn commutator,
and the motor should be replaced. The commutator may be cleaned with narrow
commutator stone if carbon build-up is present. NOTE: File down the stone if it won’t fit

in the brush holder hole. Brush dust can be loosened from the brush holder area by
lightly filing the surfaces.

B. Inspect the brushes for signs of excessive wear or cracks. The motor brushes must be

replaced if one or both is worn to 0.4” (10.2 mm) or less in length, is broken or
chipped, has a broken spring or binds in the motor. NOTE: For your convenience the

decal shown in Figure 15 is under the motor hood cover.

NOTE: If a new brush does not slide in and out easily, the edges or corners of the brush can

be lightly filed down. The motor may make a clicking noise as new brushes wear in.

14. Replace the brushes.

NOTES: If a new brush does not slide in and out easily, the edges or corners of the brush can

be lightly filed down. The motor may make a clicking noise as new brushes wear in. If

you reinstall the original brushes it is good to install them facing their original position.

Reversing the orientation of the brush can cause a clicking noise during operation

until the brushes wear in.

A. Locate the brush with the two wires and slide it into the motor brush holder (located

nearest the round access hole).

B. Locate the brush with the one wire and slide it into the motor brush holder on the

opposite side.

C. Place a spring clip under each brush and push in and down. The spring hooks will

grasp on to the end of the brush holder.

D. Using needle nose pliers, plug the yellow brush wear indicator wire onto the fast-on

inside the round access hole.

E. Using needle nose pliers, plug each brush wire onto the fast-on inside the rectangular

access hole.

15. Secure the drive motor access panels.

A. Squeeze each rectangular brush covers, insert it into the holes and then release.

B. Push the round brush cover into its hole until it is flush with the motor. NOTE: If a cover

is damaged, order Cybex replacement part number EH-16954 for the round cover or
EH-16955 for the rectangular cover.

16. Align the drive motor.

A. Carefully lower the drive motor in position on the motor saddle. NOTE: Do not crush

the speed sensor or scratch the speed decal on the flywheel.

B. Turn the motor so the exit cable is positioned at a 3 o’clock angle toward the front

roller. See Figure 16.

Service

Page 7-19

C. Using a straight-edge (such as the lower

board shield), line up the face of the
flywheel pulley with the face of the front
roller pulley until they are flush. See
Figure 10. NOTE: Do not put the drive

belt on until step 18A.

17. Secure the motor straps.

NOTE: Tighten motor strap to 80 in-lbs.

A. Loop each strap through the motor

saddle and position each screw vertically
as shown in Figure 16. NOTE: The motor

strap will be creased slightly where it
pressed against the motor saddle, be sure
the strap is in its original position.

B. Close each motor strap and use a 7/16” wrench with a deep socket to tighten each

nut securely (80 in-lbs). See Figure 16.

18. Align the drive belt.

A. Place the drive belt over the flywheel pulley and confirm that the drive belt is

positioned three grooves over from the face of the flywheel and three grooves over
from the face of the pulley. See Figure 10.

19. Connect the motor cables.

A. Connect the motor cable to the lower board and line filter as shown in Figure 13 (red

to A1, black to A2, yellow to BW and green to the line filter). NOTE: For internationally
installed treadmills only, the green cable goes on the ground stud tab.

B. Place the flat washer on the

motor saddle followed by the
ground terminal, split washer
and screw. See Figure 17.

NOTE: Be sure that the
spacers are still in place
below the saddle.

C. Using a 1/2” socket wrench,

tighten both screws on the
motor saddle.

D. Using wire ties, tie the motor

cable to the base so that no
wires get pinched. See Figure 18. NOTE: Be sure that the wires are tied away from the

fan and running belt. For internationally installed treadmills only, place the ferrite
(shown in Figure 18) removed in between the wire ties.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service
Page 7-20

Figure 17

Ground Terminal (1)

NOTE: The ground
terminal must go
between the two
washers.

Flat Washer (2)

Split Washer (2)

Screw (2)

Spacer (2)

Figure 16

Motor Strap

Screws

(Position

Vertically)

Motor Saddle

Nuts

Motor Exit

Wire

(Position at

3 O’clock)

E. Refer to the lower board shield

to confirm the locations for
the connectors and check to
see that all of the cables are
connected firmly. See Figure 19.

F. Place the lower board shield in

position and push the clips
down. NOTE: The clips will
snap in. See Figure 19.

20. Secure the motor cover.

A. Lower the motor cover center

into position. See Figure 2.

B. Using a Phillips head

screwdriver, tighten the three
screws on each side. NOTE: Be

sure the screws are catching
the center motor cover's holes.

21. Perform the appropriate
procedures (as noted below).

A. Follow the Speed Calibration procedure located in this chapter (required).

B. If you replaced the motor follow the IR Compensation procedure located in this

chapter.

C. If you loosened the tension on the running belt (step 8A) follow the Tension and Center

the Belt procedure located in the Preventive Maintenance chapter.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Service

Page 7-21

Figure 19

Lower
Board
Shield

Clips (3)

Figure 18

Tie Cables Away

from Fan

Fan

Wire Ties

NOTE: The ferrite
is for
internationally
installed motors.

Ferrite

PL-17052-4

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Elevation Motor

Tools Required

• Phillips head screwdriver

• Wooden block 4” (10 cm) tall (2)

• 9/16” Open end wrench

• 9/16” Socket wrench

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws on each motor cover side (left

and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill. The screws will stay in place. See

Figure 2.

3. Place wooden blocks under the frame.

! CAUTION: A minimum of two people will be required to properly lift the treadmill.

Always use proper lifting methods when moving heavy items.

A. While two people are lifting the front of the treadmill, have a third person place a

wooden block under the each side of the frame to support the front end of the
treadmill. NOTE: This will get the weight of the treadmill off the elevation wheels and

provide support.

4. Disconnect the elevation motor cable.

! WARNING: Do not touch components on the lower board. A charge can remain after

unplugging the power cord and turning off the treadmill.

A. Pull up on the lower board shield. It will snap out.

B. Disconnect the elevation motor cable from the lower board and remove it from the wire tie.

5. Remove the elevation motor.

A. Using a 9/16” open end wrench and a 9/16” socket wrench, remove the two bolts on

the elevation motor (one at the top and one at the bottom). NOTE: Hold the motor
while you remove the second bolt so that it doesn’t fall.

B. Carefully lift and remove the elevation motor from the treadmill.

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Cybex TROTTER Elite Treadmill Owner’s & Service Manual

6. Calibrate the elevation motor.

A. The switch should be at zero elevation

before adjusting the tube nut. If
necessary connect the elevation
motor, bring the elevation up to 1%
incline and then back down to 0%.

B. Turn the tube with your fingers until it

measures 12.517” (31.8 cm) from the
center of the top hole to the center of
the bottom hole. See Figure 20.

7. Secure the elevation motor.

A. Carefully place the elevation motor in

position on the treadmill. See Figure 20.

B. Slide both bolts into the slots and

attached the hex nuts as shown in
Figure 20.

C. Using a 9/16” open end wrench and a

9/16” socket wrench, securely tighten the nuts and two bolts installed in step 7B.

D. Connect the elevation motor cable to the lower board. NOTE: The board is labeled P3 at

the elevation port. The connector can only fit in one direction.

E. Place the lower board shield in position and push the clips down. NOTE: The clips will

snap in.

F. Tie the elevation cable with the tie from step 4B so that it is clear of the motor fan. Be

sure no wires get pinched.

8. Test the elevation motor.

A. Connect the main power cord into the power outlet and turn the power switch on (I).

B. Start the treadmill in Manual Mode and raise the elevation to 6%.

C. Carefully remove the wooden blocks from under the front end assembly. This will load

the elevation assembly.

D. Lower the elevation to zero percent.

E. Stop the treadmill and turn the main power switch in the front panel to the off (O)

position.

9. Secure the motor cover.

A. Lower the motor cover center into position. See Figure 2.

B. Using a Phillips head screwdriver, tighten the three screws on each side. NOTE: Be

sure the screws are catching the center motor cover’s holes.

Figure 20

Bolts

Nuts

12.517”

(31.8 cm)

Tube

Service

Page 7-23

Frame

Elevation
Motor

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Lower Control Board

NOTE: You will remove and replace the entire lower bracket in this procedure.

Tools Required

• Phillips head screwdriver

• 3/8” Nutdriver or socket wrench

• ESD (Electro Static Discharge) grounding strap

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged. Do not touch components on the lower
board. A charge can remain after unplugging the power cord and turning
off the treadmill.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws on each motor cover side (left

and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill. The screws will stay in place. See

Figure 2.

3. Disconnect the cables from the lower control board and bracket.

A. Pull up on the lower board shield. It will snap out.

B. Disconnect the cables from the lower control board. This includes: the elevation motor

cable; display cable (P1 and P2); AC line 1 (black); AC line 2 (white); drive motor (black
red, yellow) and speed sensor cable.

C. Using a 3/8” nutdriver or socket wrench, remove the one nut and one washer from the

ground wire on the lower control bracket.

4. Remove the line filter.

A. Using a Phillips head screwdriver, remove the two screws that hold the line filter to the

lower control board bracket. NOTE: You should not need to disconnect the cables that
are connected to the line filter.

5. Remove the lower control board bracket.

A. Using a Phillips head screwdriver, remove the four screws that hold the lower control

bracket to the base.

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Page 7-24

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

B. Remove the entire bracket with its lower board. NOTE: Cybex may want this part

back for evaluation. Contact Cybex Customer Service at 800-766-3211 and press 64
when prompted.

6. Replace the lower control board and bracket.

NOTE: Wear an ESD strap for the rest of this procedure.

A. Position the lower control board bracket in place on the base. NOTE: The elevation

motor connector and ground stud will be orientated toward the back left corner.

B. Using a Phillips head screwdriver, secure the four screws that hold the bracket to the

base.

7. Connect the cables to the lower control board.

A. Connect the cables to the lower control board. This includes: the elevation motor

cable; display cable (P1 and P2); AC line 1 (black); AC line 2 (white); drive motor
(black, red, yellow) and speed sensor cable. See Figure 21.

B. Put the ground wire terminal on the stud on the lower board bracket.

C. Using a 3/8” nutdriver, secure the one nut over the ground wire terminal.

Figure 21

Access

Hole

Elevation

Motor
Cable

Display

Cable

Speed
Sensor

Speed

Sensor

Cable

Line
Filter

Elevation

Motor

AC Line 1

AC Line 2

Lower
Board

Ground

Wire

Drive Motor Cable

(Red Black Yellow

& Green)

Service

Page 7-25

8. Secure the line filter.

A. Using a Phillips head screwdriver, secure the two screws that hold the line filter to the

lower control board bracket.

9. Secure the wires.

A. Check to see that all of the cables are connected firmly in their proper place.

B. Tie the wires back with the wire ties on the base and be sure no wires get pinched.

C. Place the lower board shield in position and push the clips down. NOTE: The clips will

snap in.

10. Perform IR Compensation procedure.

A. Follow the IR Compensation procedure located in this chapter.

11. Secure the motor cover.

A. Lower the motor cover center into position. See Figure 2.

B. Using a Phillips head screwdriver, tighten the three screws on each side. Be sure the

screws are catching the center motor cover’s holes. See Figure 2.

12. Calibrate speed.

A. Follow the Speed Calibration procedure located in this chapter.

Power Cord

NOTE: This procedure will cover the power cable, line filter and power switch.

Tools Required

• Phillips head screwdriver

• 3/8” Nutdriver or socket wrench

• ESD (Electro Static Discharge) grounding strap

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged. Do not touch components on the lower
board. A charge can remain after unplugging the power cord and turning
off the treadmill.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

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Cybex TROTTER Elite Treadmill Owner’s & Service Manual

2. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws on each motor cover side (left

and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill. The screws will stay in place.

C. Remove the left plastic side cover.

3. Remove the left end cap.

A. Using a Phillips head screwdriver, remove the screw that holds the left end cap in

place. See Figure 4.

4. Remove the left side panel.

A. Pull the left side panel out and off the treadmill.

Power Switch

5. Remove the power switch.

A. Using a Phillips head screwdriver, remove the two screws that hold the switch and its

plate to the treadmill.

B. Disconnect the four fast-on connectors that go into the power switch.

C. Using a 3/8” nutdriver, remove the one nut and one washer from the ground wire on

the lower control bracket.

6. Remove the power cord.

A. Remove the old power cord and discard the power cord (and power switch if

applicable). See Figure 22.

Figure 22

Shield

Grommet

Power Cord

Power Switch

Plate

Service

Page 7-27

Wire Tie

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Line Filter

NOTE: If you are replacing the line filter follow steps 7 and 8. If not skip to step 9.

7. Replace the line filter (optional).

A. Disconnect the fast-on that goes from the line filter to the drive motor (green cable).

B. Disconnect the two fast-ons that go from the line filter to the lower board (cables

labeled AC Line 1 and AC Line 2 on the lower board).

C. Using a Phillips head screwdriver, remove the two screws that hold the line filter to the

lower control bracket and discard the old line filter if applicable.

D. Place the new line filter in position on the lower control bracket.

E. Using a Phillips head screwdriver, secure the two screws that hold the line filter to the

lower control bracket.

8. Connect the line filter cables (if applicable).

A. Connect the white cable to the front right fast-on on the line filter and route it through

the access hole.

B. Connect the black cable to the front left fast-on on the line filter and route it through

the access hole.

C. Connect the ends of these two cables to the lower board. The white connects to the

fast-on labeled AC Line 1. The black connects to the fast-on labeled AC Line 2.

D. Connect the drive motor cable (green) to the line filter’s front left fast-on connector.

9. Route the power cord.

A. Route the power cord behind the base brackets and route the fast-ons out the power

switch access hole. NOTE: The power cord can exit the front or back of the treadmill.
Position it the way you intend to leave it.

10. Connect the power cable.

A. Hold the power switch and its plate so that the I (on) is toward the top. See Figure 23.

B. Connect these two power cord cables to the power switch:

• The blue cable connects to the top left switch fast-on.

• The brown cable connects to the top right switch fast-on

NOTE: You will connect the ground in step 10D.

C. Connect the line filter fast-ons to the power switch.

• The white cable connects to the bottom right switch fast-on.

• The black cable connects to the bottom left switch fast-on

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Cybex TROTTER Elite Treadmill Owner’s & Service Manual

D. With the ground wire through the access hole to the lower control bracket, put the

ground wire terminal on the stud on the lower board bracket.

E. Using a 3/8” nutdriver, secure the one nut over the ground wire terminal.

F. Using a Phillips head screwdriver, secure the switch plate to the treadmill with the I

(on) toward the top. See Figure 23.

Upper Display Board

Tools Required

• Phillips head screwdriver

• ESD (Electro Static Discharge) grounding strap

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

NOTE: The display board is susceptible to damage from a discharge of static electricity.

While handling parts underneath the console cover use an ESD grounding strap. This
eliminates the potential voltage (static) difference between you and the equipment you
are working on. Wear an ESD strap for the rest of this procedure.

2. Remove the console from the handrail.

NOTE: If you have a cable plugged into the RJ-45 port disconnect it.

A. Using a Phillips head screwdriver, remove the five screws that hold the top console

back to the console front.

Figure 23

Black

White

Brown

Blue

Shown From
Front of Switch
with “I” Toward

the Top

Access Hole

Power Cord

Behind Base

Brackets

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Page 7-29

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

B. Using a Phillips head screwdriver, remove the three screws that hold the bottom back

cover to the console front.

C. Gently pull off the console backs. NOTE: The bottom back will have delicate wires

attached to it. Do not apply pressure to it.

3. Remove the display board.

A. Disconnect these cables from the display board: the display cable (2 connectors), the

two upper switch membranes, the lower switch membrane, the contact heart rate
cable and the upper to lower board jumper. See Figure 24.

B. Using a Phillips head screwdriver, remove the four Phillips head screws that hold the

display board to the console.

C. Gently pull the display board up to disconnect it from the CSAFE board.

4. Attach the display board.

A. Place the display board in position and gently push the display board down into the

CSAFE board connector.

B. Using a Phillips head screwdriver, secure the four screws that hold the display board

to the console.

CSAFE Board

Connects to

Display Board

Upper Display Board

Lower Display Board

Contact Heart

Rate Port

Lower Switch

Membrane

Upper to

Lower Board

Jumper

Upper Switch Membrane Ports

Heart Rate

Board

Display Cable Ports

Figure 24

RJ-45 Port

CSAFE

Jumper

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Page 7-30

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

5. Connect the cables.

A. Connect these cables into the display board: the display cable (2 connectors), the two

upper switch membranes, the lower switch membrane, the contact heart rate cable
and the upper to lower board jumper. See Figure 19.

6. Check the connections.

A. Check to see that all of the cables are connected firmly in their proper place.

7. Secure the console back.

A. While being sure not to pinch any cables, use a Phillips head screwdriver to secure the

three screws that hold the bottom back cover to the console front.

8. Calibrate speed.

A. Follow the Speed Calibration procedure located in this chapter.

Contact Heart Rate Board

NOTE: This procedure will cover the contact heart rate board and the CSAFE board with a

jumper.

Tools Required

• Phillips head screwdriver

• ESD (Electro Static Discharge) grounding strap

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

NOTE: Wear an ESD strap for the rest of this procedure.

2. Remove the top console back.

NOTE: If you have a cable plugged into the RJ-45 port disconnect it.

A. Using a Phillips head screwdriver, remove the five screws that hold the top console

back to the console front.

B. Gently pull off the top console back.

3. Disconnect the cables from the display board.

A. Disconnect these cables from the display board: the display cable (2 connectors); the

two upper switch membranes; the lower switch membrane; the contact heart rate
cable and the upper to lower board jumper. See Figure 25.

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Page 7-31

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

4. Remove the heart rate bracket.

A. Using a Phillips head

screwdriver, remove the three
screws that hold the lower back
of the console in place and
gently pull the back off. NOTE:

Gently suspend the back by the
wires, being careful not to
damage any of the wires.

B. Using a Phillips head

screwdriver, remove the nine
black screws that hold the
console front to the handrail.

NOTE: Do not loose the
starwasher that is under the
CSAFE jumper terminal. See
Figure 25.

C. Lift the console front off the

treadmill and place it on a clean,
flat surface.

D. If there is a nut on the heart rate

board screw remove it using a
1/4” nutdriver and discard it.

E. Using a Phillips head screwdriver, remove the two screws that hold the heart rate

board in place.

F. Turn the heart rate board over and use a Phillips head screwdriver to remove the

screw from the heart rate bracket. See Figure 26.

5. Attach the heart rate bracket and new heart rate board.

A. Place the screw removed during step 4F into the heart rate board from the bottom.

See Figure 26.

B. Place the short end of the heart rate bracket over the screw on the heart rate board

with the standoff touching the board. See Figure 26.

C. Using a Phillips head screwdriver, attach the heart rate board to the console with the

two screws removed in step 4E.

D. Be sure the cable is still firmly connected in the right side of the heart rate board. See

Figure 26.

NOTE: If you are replacing the CSAFE board follow steps 6 and 7. If not skip to step 8.

Figure 25

Starwasher

Jumper Terminal

Screw

Handrail Bracket

Heart Rate Board Bracket

Figure 26

Standoff Must Touch Board

Screw on Heart

Rate Board

Cable

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Page 7-32

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

CSAFE Board

6. Remove the CSAFE board.

A. Using a Phillips head screwdriver, remove the two screws that hold the CSAFE board

and jumper to the console.

B. Gently pull the CSAFE board down and out of the display board. See Figure 27.

7. Attach the new CSAFE board.

A. Gently push the CSAFE board

into its connector on the display
board. See Figure 27.

B. Place the jumper terminal over a

hole on the CSAFE board.

C. Using a Phillips head

screwdriver, secure the CSAFE
board and jumper with the two
screws removed during step 6A.

NOTE: Do not overtighten.

8. Attach the console front and lower back.

A. Place the starwasher next to the handrail bracket metal and hold the jumper terminal

on top. See Figure 25.

B. Place one of the nine Phillips head screws removed in step 4B through the terminal,

starwasher, handrail bracket and heart rate bracket and secure it tightly. See Figure 25.

C. Using a Phillips head screwdriver, secure the console front to the handrail with other

eight black screws removed during step 4B.

D. While being sure not to pinch any cables, use a Phillips head screwdriver to secure the

lower console back to the handrail with three screws removed during step 4A.

9. Connect the cables removed in step 3A.

A. Connect these cables into the display board: the display cable (2 connectors); the two

upper switch membranes; the lower switch membrane; the contact heart rate cable
and the upper to lower board jumper. See Figure 24.

10. Secure the console back.

A. While being sure not to pinch any cables, use a Phillips head screwdriver to secure the

five screws that hold the top console back to the console front.

11. Connect the external power source.

A. Plug the treadmill into the power outlet.

12. Calibrate speed.

A. Follow the Speed Calibration procedure located in this chapter.

Figure 27

Screw on

CSAFE

Board

Jumper

CSAFE Board

Connects to

Display Board

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Page 7-33

Cybex TROTTER Elite Treadmill Owner’s & Service Manual

Display Cable

Tools Required

• Phillips head screwdriver

• ESD (Electro Static Discharge) grounding strap

• Wire cutters

! WARNING: Disconnect the power cord before beginning this procedure. Keep wet

items away from inside parts of the treadmill. Electrical shock could occur
even if the treadmill is unplugged. Do not touch components on the lower
board. A charge can remain after unplugging the power cord and turning
off the treadmill.

1. Disconnect the external power source.

A. Turn the main power switch on the left side to the off (O) position.

B. Unplug the treadmill from the power outlet.

NOTE: The display board is susceptible to damage from a discharge of static electricity.

While handling parts underneath the console cover use an ESD grounding strap. This
eliminates the potential voltage (static) difference between you and the equipment you
are working on. Wear an ESD strap for the rest of this procedure.

2. Remove the top console back.

A. Using a Phillips head screwdriver, remove the five screws that hold the top console

back to the console front.

B. Gently pull off the top console back.

3. Remove the motor cover.

A. Using a Phillips head screwdriver, loosen three screws on each motor cover side (left

and right). See Figure 2.

B. Lift the motor cover center up and off the treadmill. The screws will stay in place.

4. Remove the left junction covers.

A. Using a Phillips head screwdriver, remove the three screws that hold the left junction

covers in place.

5. Remove the display cable.

! WARNING: Do not touch components on the lower board. A charge can remain after

unplugging the power cord and turning off the treadmill.

A. Pull up on the lower board shield until the shield snaps out.

Service
Page 7-34