1.3. Features ................................................................................................................................................. 4
rfbaseCUE is a smart device that links RF wireless control panels to CUEwire (RS-485). The
transceiver uses two fixed antennas and is supplied with rack mount brackets for installation in a 19”
rack.
Main functions are
• Receives data from wireless RF control panels and transfers them via CUEwire (RS-485) to
the control units (Assistant or Assistant-S).
• Receives data from CUEwire (RS-485) and transfers them via RF to wireless RF control
panels.
• Stores data when the wireless RF control panels are not active or out of range and transfers
them when the connection is newly established.
The HOST connector on the front side serves for firmware upgrading and service functions. A
standard cable Sub-D, 9-pin, female to male, pin to pin is used for connection to a PC.
The unit is equipped with one resettable fuse rated 0.3 A. There are no serviceable parts inside the
metal case. If the unit is connected to the power, the POWER LED on the front panel lights on.
The rfbaseCUE interface is provided with special service mode for servicing, testing and upgrading
firmware functions. To operate it, connect the rfbaseCUE to a PC and run proper communication
program - Windows Terminal or other similar general terminal program.
5.2. How to Check Firmware Version ................................
Before starting, please check first if you have all the following items
1. Windows PC with one free serial port.
2. Windows 95/98/NT/2000 with installed Terminal program or HyperTerminal in Windows
95/98/NT/2000.
3. Communication cable between rfbaseCUE HOST connector and PC.
Connect your PC to the rfbaseCUE HOST connector. Start the terminal program on your PC and then
set communication parameters to
Flow Control ................................................Xon/Xoff
Connector ....................................................COM1 or COM2 (depending on which channel is used).
Switch off and on the power for the rfbaseCUE.
On your PC monitor you will see the type of version and the revision code. The message format is as
follows.
RfbaseCUE V0.01 7.3.00
5.3. Starting Service Mode ................................................
Before starting, please check first if you have all the following items
1. Windows PC with one free serial port.
2. Windows 95/98/NT/2000 with installed Terminal program or HyperTerminal in Windows
95/98/NT/2000.
3. Communication cable between rfbaseCUE HOST connector and PC.
Disconnect RS-485 signals A and B on the rear panel of rfbaseCUE.
User Manual rfbaseCUE
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There are two ways how to start the rfbaseCUE to operate in service mode.
1. Standard entry
of service mode
Connect your PC to the rfbaseCUE HOST connector and run program SRVRFB.EXE. It switches
the rfbaseCUE into service mode.
2. Low level entry
of service mode
If the rfbaseCUE does not respond to you or you do not have program SRVRFB.EXE, you must
remove upper cover of the rfbaseCUE. This way you get the access to buttons RESET an TEST
on the printed board. The TEST button is situated near receiving RF module while RESET button
is situated near microprocessor.
Then do the following
• Press both buttons on rfbaseCUE interface: RESET and TEST.
• Release RESET button still holding TEST for several more sec. (approx. 5 sec. is enough).
This will cause the rfbaseCUE to start in service mode.
When the unit is in service mode, the DATA LED indicator starts to blink regularly.
Start the terminal program on your PC and then set communication parameters to
Flow Control ................................................Xon/Xoff
Connector ....................................................COM1 or COM2 (depending on which channel is used).
By pressing N button in terminal program the following message appears.
CRAM not installed
rfbaseCUE V0.8 SERVICE mode: H,L,G,J,X,C,R,N,F,Z,P,S,M
>
Now the rfbaseCUE is waiting for commands from PC keyboard. Selecting H you will see a brief
description of each service mode commands on your monitor.
5.4. Upgrading the Firmware ............................................
Before starting, please check first if you have all the following items
1. File RFBxxx.ASX for the rfbaseCUE containing desired firmware version on your hard disc or
floppy disc. The latest firmware version is published regularly on the Cue’s web site
www.cue.cz.
2. Windows PC with one free serial port.
3. Windows 95/98/NT/2000 with installed Terminal program or HyperTerminal in Windows
95/98/NT/2000.
4. Communication cable between rfbaseCUE HOST connector and PC.
User Manual rfbaseCUE
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Page 10 of 18
Steps are
1. Enter the rfbaseCUE service mode as described above.
2. For upgrading the rfbaseCUE firmware select D.
3. On your PC monitor the following message appears.
>d
* * * DOWNLOAD FLASH MEMORY * * *
Do you really wish to reprogram flash memory ? (Yes/No)
4. If you have a new file RFBxxx.ASX for the rfbaseCUE and you want to continue select Y.
5. On your PC monitor the following message appears.
6. Now select "Transfers" in menu of HyperTerminal and then "Send Text File". Choose proper
setting for RFBxxx.ASX file and transfer it to the rfbaseCUE.
7. The PC will start to send upgrading data to the rfbaseCUE. Each successful transfer of data
packet is responded by character "." on your PC monitor.
8. At the end the following message appears on your PC monitor.
........................
Download flash memory end!
>
9. Finally you can disconnect PC. Switch the power for the rfbaseCUE off and on to start
operation of new upgraded firmware version.
5.5. Modifying Address of Wireless Control Panel .............
Steps are
1. Enter the rfbaseCUE service mode.
2. Put the wireless control panel into RF communication range and set condition for MODIFY
function (for rfCUE press and hold back-light button).
3. Select M on PC. The rfbaseCUE will send via RF message to wireless control panel to enter
it’s own Modify mode. It means for rfCUE
• When the back-light button is pressed – its current address is displayed.
• When the back-light button and some other button are pressed simultaneously – it will
modify and display the address. For further details see rfCUE user manual.
User Manual rfbaseCUE
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Page 11 of 18
6. Troubleshooting
6.1. The Power Indicator does not Lights..........................
Check the power supply regarding to the right output voltage. If the POWER indicator still does not
light contact the dealer.
6.2. The Short Operating Range ........................................
1. Check batteries in the wireless RF control panels.
2. Check the presence of disturbing RF signals (frequencies of other RF operating equipment in
the installation).
3. Change position of the rfbaseCUE or its antennas.
User Manual rfbaseCUE
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Page 12 of 18
7. Specifications and Mechanical Drawings
Communication............................................Two-way, radio frequency 433 / 869 / 914 MHz
Dimensions (WxHxD) ..................................175 mm (6.9”) x 44 mm (1.7”) x 105 mm (4.1”)
Weight..........................................................0.9 kg / 2 lb
Supplied accessories...................................Rack mount kit 19”
All dimensions are in mm.
User Manual rfbaseCUE
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Page 13 of 18
8. Software and Firmware License
END-USER NOTICE AND LICENSE AGREEMENT FROM CUE, spol. s r.o.
NOTICE TO END-USER
CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT (THIS "LICENSE"). INSTALLATION OR USE OF THE
ENCLOSED CUE, spol. s r.o. SOFTWARE PROGRAMS (COLLECTIVELY, "SOFTWARE") ON YOUR COMPUTER
SYSTEMS OR HARDWARE DEVICES CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE
TO THE TERMS OF THIS LICENSE, PROMPTLY DELETE THE SOFTWARE FROM YOUR COMPUTER SYSTEMS AND
HARDWARE DEVICES, DESTROY ANY COPIES YOU MADE OF THE SOFTWARE OR ANY INSTALLATION MEDIA OF THE
SOFTWARE INCLUDED WITH YOUR SYSTEM, AND DISPOSE OF ALL WRITTEN MATERIALS IN YOUR POSSESSION
REGARDING THE SOFTWARE.
License Grant
CUE grants to You, as an individual, a license to install and use one (1) copy of the Software on a single computer at a time;
provided, however, that You may make copies of the Software solely for Your development of applications for CUE hardware
and demonstration versions of such applications. Any applications created with the Software may only be used with Cue
hardware. Your license to use the Software is conditioned upon Your compliance with the terms of this License. A License is
required for each end-user of the Software. A license is required for each installation of the Software. You may make one (1)
copy of the Software for archival purposes only. You may use this Software only in connection with CUE hardware. You must
have acquired the Software directly in connection with the purchase of CUE hardware from CUE or from a CUE approved
reseller for this license to be effective. If You have purchased a Site License, You may complete only the number of
installations specified in the License Agreement accompanying the Software.
Copyright
The Software and software built into CUE hardware ("Firmware") are protected by copyright law and international treaty
provisions. You acknowledge that no title to the intellectual property in the Software and Firmware is transferred to You. You
further acknowledge that title and full ownership rights to the Software and Firmware will remain the exclusive property of CUE,
and You will not acquire any rights to the Software and Firmware except as expressly set forth in this License. You agree that
any copies of the Software will contain the same proprietary notices which appear on and in the Software.
Prohibited Uses
Without obtaining prior written permission from CUE, You may not (a.) use, copy, modify, alter, or transfer the Software or
documentation except as expressly provided in this License; (b.) translate, disassemble, decompile, reverse program or
otherwise reverse engineer the Software and Firmware; (c.) sublicense or lease the Software or its documentation (d.) use this
Software with any hardware other than products produced by CUE or in connection with applications being developed for CUE
hardware; or (e.) use the Software in a multi-user, network, or multiple computer environment or in a rental, time sharing or
computer service business. Without prejudice to any other rights, CUE may terminate this License if You fail to comply with its
terms and conditions. In such event, You must immediately destroy all copies of the Software.
No Other Warranties
CUE DOES NOT WARRANT THAT THE SOFTWARE AND FIRMWARE IS ERROR FREE. CUE DISCLAIMS ALL
WARRANTIES WITH RESPECT TO THE SOFTWARE AND FIRMWARE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES OR LIMITATIONS OF HOW LONG AN IMPLIED WARRANTY MAY LAST, OR THE EXCLUSION OF
LIMITATION OF INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM JURISDICTION TO JURISDICTION.
No Liability for Consequential Damages
IN NO EVENT SHALL CUE BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OF ANY KIND ARISING OUT OF THE PERFORMANCE OR USE OF THE SOFTWARE, EVEN IF CUE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Label on Hardware
Use of this hardware and the software programs controlling this hardware is subject to the terms of the Software and Hardware
License Agreements (the “License Agreements”). You should not use the software and hardware until you have read the
License Agreements. By using the software and hardware, you signify that you have read the Licenses Agreements and accept
their terms. The “License Agreement” is available at www.cuesystem.com.
Trademark Notice
CUE and the CUE logo are trademarks of CUE spol. s r.o. in the United States and in other countries.
User Manual rfbaseCUE
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Page 14 of 18
9.Warranty Conditions
Warranty Duration
CUE provides warranty for all CUE products for a period of 3 years from the day of purchase. The provided warranty for touch
screens is 2 years from the day of purchase. CUE accepts reclamation of 5 not properly working dots and more (2 dots join – 1
counts). The warranty provided for rechargeable accumulators is 6 months from the day of purchase
Liability
CUE is not liable for any consequential damage caused by CUE products including any loss of profits, incidental or
consequential damages or any claims made by a third parties.
General Warranty Terms
a) CUE warrants that its products are without defects in material and are fully functional for the duration of the warranty.
b) Warranty repairs are free of charge. The customer will send the damaged device to CUE at his cost.
c) All warranty repairs and after warranty services are made at CUE premises. It is strictly prohibited to repair CUE
products or to change any accessory parts, except those parts with limited service life. CUE is not liable for
consumables or parts with limited service life (lamps, batteries etc.)
d) The warranty further does not apply to the following cases
• Damages caused by operating the system not according to the conditions defined in user manual or
instruction (wrong power supply voltage, operation outside deferred temperature range, operation in humid
environment and mechanical damages).
•Damages caused by faulty service, maintenance, connection, and use of other than original connection
cable.
• Damage caused by agencies i.e. incidental or unpredictable impacts (fire, earthquake, flood, thunder,
strong electric induction, water, strong wind, theft, vandalism etc.)
After Warranty Services
a) All warranty repairs are normally on a ‘back to base’ basis, as defined in 3 c)
b) All out warranty repair costs will be fully charged to the customer.
c) In cases where our staff are called out to assist, cost of transport and time will be at customer cost
User Manual rfbaseCUE
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10. CE Declaration of Conformity
We, the producer
CUE spol. s r. o., Na Dolinách 6, Praha 4, Czech Republic
acknowledge our sole responsibility, that the product incl. accessories
is in compliance with the following norms or documents:
EN50082-1 (IEC801-2), IEC65(CO)39, DIN VDE 0839 part 82-1, DIN VDE 0843 part 4, IEC801-4,
EN50081-1 EN55022 class B, DIN VDE 0839 part 81-1, EN55014, EN55011.
Jaroslav Dibitanzl
Member of Board of Directors
User Manual rfbaseCUE
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Page 16 of 18
11.FCC
Caution
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
User Manual rfbaseCUE
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Notes
User Manual rfbaseCUE
www.cuesystem.com
Page 18 of 18
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