CUE Reservation System User Manual

Cue ReseRvation system
User Manual
UM043_03_Cue_Reservation_System
18.10.2013
Copyright © CUE, a.s., Praha, Czech Republic 1990 - 2013
All rights reserved. Specications are subject to change without prior notice.
Contents
Cue Reservation System
4 IntroductIon
4 Overview
4 Parts 4 Requirements 4 Order and Registration
5 How crS workS
5 Application Diagram 6 Block Diagram
7 Software Components
8 room overvIew GrapHIc Interface
9 room uSer GrapHIc Interface
9 Introduction
10 Screen Now
10 Screen Calendar 10 Screen Meeting Details
11 Screen Reserve Now
12 Screen Extend Current Meeting 12 Screen Finish Current Meeting
13 Ipcue-omeGa Setup
13 Connection
14 Windows Local Network Settings
15 Setup Using Admin Web
16 SettInGS of mIcroSoft excHanGe Server
20 project confIGuratIon
20 CVC Project Creation 22 Settings of CRS Software Components
27 Room Touch Panel Settings
28 tIpS for proGrammerS
28 Set Language 28 Company Logo etc. 28 Using CRS Graphic Objects with Navigation Bars 28 Using More CRS Graphic Objects in One Touch Panel
29 troubleSHootInG
31 Software and fIrmware lIcenSe
32 noteS
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Cue Reservation System

IntroduCtIon

Overview

Cue Reservation System (CRS) is a new application that expands the range of user functions offered by the Cue System. It is a software solution allowing to plan, schedule and manage conference rooms,
lecture rooms and other spaces using CUE touch panels. Microsoft Exchange Server
for planning. In this software, every room has its own account and a calendar used to plan the occupation and use of rooms. Cue units communicate with the server through the Cue Exchange Connector
application.
Users can manage room meetings also by Microsoft Outlook or Microsoft Web Outlook using the internet
browser.

Parts

Part Product Code Description Note
CRS Core Set CS0407 ipCUE-omega with pre-installed
Cue Exchange Connector
CRS Single Room License CS0408 Software license for one room. Touch panels have to be
®
2007/2010 is used
ordered separately.

Requirements

• Microsoft Exchange Server® 2007 or 2010 with enabled EWS (Exchange Web Services), room accounts for all involved rooms and one user account for CRS.
CRS Core Set (ipCUE-omega with pre-installed Cue Exchange Connector)
• IP Connection from CRS to EWS of Microsoft Exchange Server and to the internet.
Desired number of CRS Room Licenses. You need one CRS Single Room License for each room account in Microsoft Exchange Server. It does not have to be equal to the number of touchpanels.
• Desired number of touchpanels. Resolution must be from 640 x 480 pixels to 1280 x 800 pixels.
Resources downloaded from
http://www.cuesystem.com/software_application_resources.aspx. You need a login.
PC with Cue Visual Composer and Internet Explorer 8.0 or higher for setup only.

Order and Registration

The following steps are necessary to order and register
1. Send the order for Cue Reservation System with the desired number of CRS Single Room Licenses to your sales partner. Use the appropriate product code CS0407 for CRS Core Set and CS0408 for CRS Single Room Licenses.
2. You will receive a CRS Core set registered with the desired number of room licences. Licenses are stored in ipCUE-omega.
You can check the number of registered room licenses in hardware debug mode of ipCUE-omega in debug messages immediately after the start of debug mode (the project must be congured). The following message will be displayed: “CRS license is valid for total number of X rooms”. If a license le is missing or corrupted, message “CRS license is not valid” will be displayed.
3. If you need to increase the number of room licenses, contact CUE sales department with details.
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How Crs works

Application Diagram

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Cue Reservation System
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Block Diagram

CRS consists of the following software components as described below.
Microsoft Exchange Server
Network
ipCUE-omega
Cue Exchange
Connector
CRSServer
(driver)
CRSOverviewInterface
(module)
CRSOverviewUI (graphic object)
Video
Cue Reservation System
Display Device
LCD
plasma
projector
...
Network
Touch Panel N
Touch Panel 1
CRSRoomInterface
(module)
CRSRoomUI
(graphic object)
ipCUE-omega or pcCUE-standard
CRSOverviewInterface
(module)
CRSOverviewUI (graphic object)
Touchscreen Display
Display Device
Video
LCD
plasma
projector
...
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Cue Reservation System

Software Components

Cue Exchange Connector
It is a special service running on ipCUE-omega. This service makes a bridge between the CUE control
system and Microsoft Exchange Server.
The Cue Exchange Connector is pre-installed on ipCUE-omega and there is no need to congure it.
CRSServer (driver)
This driver is the core of CRS – it communicates with Microsoft Exchange Server (through Cue Exchange Connector) and provides data to all graphic objects.
File: CUE_CRSServer_CRS_MSEx2007_Tcp_Client_x.xx.cvcd
CRSOverviewUI (graphic object)
This graphic window type object is used to display the data of all rooms, for example in a lobby or reception. The instance of this graphic object is typically created in ipCUE-omega, whose video output is connected to the lobby monitor. This graphic object requires the CRSOverviewInterface module. CRSOverviewUI can run on touch panel or other CUE units with graphic output with resolution from 640 x
480 pixels to 1920 x 1080 pixels.
The number of displayed lines depends on monitor resolution. If it is possible to show all room lines on
the screen, all room lines are static. If the number of rooms is higher than the maximum number of lines,
room lines will automatically scroll to show all room data sequentially.
File: CRSOverviewUI_x.xx.cvcg
CRSOverviewInterface (module)
CRSOverviewInterface joins the functions of graphic object and driver CRSServer.
File: CRSOverviewInterface_x.xx.cvcm
CRSRoomUI (graphic object)
This window-type graphic object is used to display data of a single room, for example in the touch panel close to the entry door or in the touch panel inside the room. This graphic object requires the CRSRoomInterface module. CRSRoomUI requires a touch panel with a resolution from 640 x 480 pixels to
1280 x 800 pixels.
File: CRSRoomUI_x.xx.cvcg
CRSRoomInterface (module)
CRSRoomInterface joins the functions of a graphic object and driver.
File: CRSRoomInterface_x.xx.cvcm
CRSDeclarations (applet)
CRSDeclarations contains program declarations common for whole CRS project.
File: CUE_CRSDeclarations_x.xx.cvcl
BasicKeyboards (graphic object)
BasicKeyboards contains keyboards used in the project. This is part of standard CVC installation.
File: BasicKeyboards_x.xx.cvcg
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room overvIew GrapHIC InterfaCe

Room names
Current date and time
Line showing a free room. For the rest of the day the room will be free.
Line showing a free room. There will be some meeting
today later.
Line showing an occupied room
Number of free and occupied rooms
Cue Reservation System
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Cue Reservation System

room user GrapHIC InterfaCe

Introduction

Users can control the basic functions of CRS on room touchpanels using the graphic interface described
below.
Room Occupied View
Room name
Current date and time
Tabs for switching between current day view and calendar view.
Meeting information
Room Free View
Control buttons
Space for navigation bar, company logo etc.
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Screen Now

This screen displays meetings for the current day.

Screen Calendar

This screen displays meetings for any selected date.
Cue Reservation System
This Tab activates Calendar screen
Current meeting description (subject)
This area contains
Basic meeting information – time span and organizer
Meetings for the current day. Use arrows for time scrolling.
Click meeting area to activate screen Meeting Details.
Activates Finish Current Meeting screen.
Activates Extend Current Meeting screen.
Activates Reserve Now screen.

Screen Meeting Details

This screen displayes details of the selected meeting.
This Tab activates Now screen.
This area contains meetings for the day selected by
date picker. Use arrows for time scrolling.
Click meeting area to activate Meeting Details screen.
Date picker
Current day
Selected day
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