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Reservation System
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CUE Reservation System User Manual

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Cue ReseRvation system
User Manual
UM043_03_Cue_Reservation_System
18.10.2013
Copyright © CUE, a.s., Praha, Czech Republic 1990 - 2013
All rights reserved. Specications are subject to change without prior notice.
Contents
Cue Reservation System
4 IntroductIon
4 Overview
4 Parts 4 Requirements 4 Order and Registration
5 How crS workS
5 Application Diagram 6 Block Diagram
7 Software Components
8 room overvIew GrapHIc Interface
9 room uSer GrapHIc Interface
9 Introduction
10 Screen Now
10 Screen Calendar 10 Screen Meeting Details
11 Screen Reserve Now
12 Screen Extend Current Meeting 12 Screen Finish Current Meeting
13 Ipcue-omeGa Setup
13 Connection
14 Windows Local Network Settings
15 Setup Using Admin Web
16 SettInGS of mIcroSoft excHanGe Server
20 project confIGuratIon
20 CVC Project Creation 22 Settings of CRS Software Components
27 Room Touch Panel Settings
28 tIpS for proGrammerS
28 Set Language 28 Company Logo etc. 28 Using CRS Graphic Objects with Navigation Bars 28 Using More CRS Graphic Objects in One Touch Panel
29 troubleSHootInG
31 Software and fIrmware lIcenSe
32 noteS
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Cue Reservation System

IntroduCtIon

Overview

Cue Reservation System (CRS) is a new application that expands the range of user functions offered by the Cue System. It is a software solution allowing to plan, schedule and manage conference rooms,
lecture rooms and other spaces using CUE touch panels. Microsoft Exchange Server
for planning. In this software, every room has its own account and a calendar used to plan the occupation and use of rooms. Cue units communicate with the server through the Cue Exchange Connector
application.
Users can manage room meetings also by Microsoft Outlook or Microsoft Web Outlook using the internet
browser.

Parts

Part Product Code Description Note
CRS Core Set CS0407 ipCUE-omega with pre-installed
Cue Exchange Connector
CRS Single Room License CS0408 Software license for one room. Touch panels have to be
®
2007/2010 is used
ordered separately.

Requirements

• Microsoft Exchange Server® 2007 or 2010 with enabled EWS (Exchange Web Services), room accounts for all involved rooms and one user account for CRS.
• CRS Core Set (ipCUE-omega with pre-installed Cue Exchange Connector)
• IP Connection from CRS to EWS of Microsoft Exchange Server and to the internet.
• Desired number of CRS Room Licenses. You need one CRS Single Room License for each room account in Microsoft Exchange Server. It does not have to be equal to the number of touchpanels.
• Desired number of touchpanels. Resolution must be from 640 x 480 pixels to 1280 x 800 pixels.
• Resources downloaded from
http://www.cuesystem.com/software_application_resources.aspx. You need a login.
• PC with Cue Visual Composer and Internet Explorer 8.0 or higher for setup only.

Order and Registration

The following steps are necessary to order and register
1. Send the order for Cue Reservation System with the desired number of CRS Single Room Licenses to your sales partner. Use the appropriate product code CS0407 for CRS Core Set and CS0408 for CRS Single Room Licenses.
2. You will receive a CRS Core set registered with the desired number of room licences. Licenses are stored in ipCUE-omega.
You can check the number of registered room licenses in hardware debug mode of ipCUE-omega in debug messages immediately after the start of debug mode (the project must be congured). The following message will be displayed: “CRS license is valid for total number of X rooms”. If a license le is missing or corrupted, message “CRS license is not valid” will be displayed.
3. If you need to increase the number of room licenses, contact CUE sales department with details.
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How Crs works

Application Diagram

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Cue Reservation System
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R
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Block Diagram

CRS consists of the following software components as described below.
Microsoft Exchange Server
Network
ipCUE-omega
Cue Exchange
Connector
CRSServer
(driver)
CRSOverviewInterface
(module)
CRSOverviewUI (graphic object)
Video
Cue Reservation System
Display Device
LCD
plasma
projector
...
Network
Touch Panel N
Touch Panel 1
CRSRoomInterface
(module)
CRSRoomUI
(graphic object)
ipCUE-omega or pcCUE-standard
CRSOverviewInterface
(module)
CRSOverviewUI (graphic object)
Touchscreen Display
Display Device
Video
LCD
plasma
projector
...
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Cue Reservation System

Software Components

Cue Exchange Connector
It is a special service running on ipCUE-omega. This service makes a bridge between the CUE control
system and Microsoft Exchange Server.
The Cue Exchange Connector is pre-installed on ipCUE-omega and there is no need to congure it.
CRSServer (driver)
This driver is the core of CRS – it communicates with Microsoft Exchange Server (through Cue Exchange Connector) and provides data to all graphic objects.
File: CUE_CRSServer_CRS_MSEx2007_Tcp_Client_x.xx.cvcd
CRSOverviewUI (graphic object)
This graphic window type object is used to display the data of all rooms, for example in a lobby or reception. The instance of this graphic object is typically created in ipCUE-omega, whose video output is connected to the lobby monitor. This graphic object requires the CRSOverviewInterface module. CRSOverviewUI can run on touch panel or other CUE units with graphic output with resolution from 640 x
480 pixels to 1920 x 1080 pixels.
The number of displayed lines depends on monitor resolution. If it is possible to show all room lines on
the screen, all room lines are static. If the number of rooms is higher than the maximum number of lines,
room lines will automatically scroll to show all room data sequentially.
File: CRSOverviewUI_x.xx.cvcg
CRSOverviewInterface (module)
CRSOverviewInterface joins the functions of graphic object and driver CRSServer.
File: CRSOverviewInterface_x.xx.cvcm
CRSRoomUI (graphic object)
This window-type graphic object is used to display data of a single room, for example in the touch panel close to the entry door or in the touch panel inside the room. This graphic object requires the CRSRoomInterface module. CRSRoomUI requires a touch panel with a resolution from 640 x 480 pixels to
1280 x 800 pixels.
File: CRSRoomUI_x.xx.cvcg
CRSRoomInterface (module)
CRSRoomInterface joins the functions of a graphic object and driver.
File: CRSRoomInterface_x.xx.cvcm
CRSDeclarations (applet)
CRSDeclarations contains program declarations common for whole CRS project.
File: CUE_CRSDeclarations_x.xx.cvcl
BasicKeyboards (graphic object)
BasicKeyboards contains keyboards used in the project. This is part of standard CVC installation.
File: BasicKeyboards_x.xx.cvcg
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room overvIew GrapHIC InterfaCe

Room names
Current date and time
Line showing a free room. For the rest of the day the room will be free.
Line showing a free room. There will be some meeting
today later.
Line showing an occupied room
Number of free and occupied rooms
Cue Reservation System
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Cue Reservation System

room user GrapHIC InterfaCe

Introduction

Users can control the basic functions of CRS on room touchpanels using the graphic interface described
below.
Room Occupied View
Room name
Current date and time
Tabs for switching between current day view and calendar view.
Meeting information
Room Free View
Control buttons
Space for navigation bar, company logo etc.
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Screen Now

This screen displays meetings for the current day.

Screen Calendar

This screen displays meetings for any selected date.
Cue Reservation System
This Tab activates Calendar screen
Current meeting description (subject)
This area contains
• Basic meeting information – time span and organizer
• Meetings for the current day. Use arrows for time scrolling.
Click meeting area to activate screen Meeting Details.
Activates Finish Current Meeting screen.
Activates Extend Current Meeting screen.
Activates Reserve Now screen.

Screen Meeting Details

This screen displayes details of the selected meeting.
This Tab activates Now screen.
This area contains meetings for the day selected by
date picker. Use arrows for time scrolling.
Click meeting area to activate Meeting Details screen.
Date picker
Current day
Selected day
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Cue Reservation System

Screen Reserve Now

This screen enables you to reserve a room. It is necessary to ll in a subject using graphic keyboard and
start /end time using appropriate spin buttons.
In addition, sensitivity of the meeting can be set. If a meeting is marked as PRIVATE, title “PRIVATE
MEETING” is displayed instead of real meeting subject. All details of PRIVATE meeting will be hidden.
Set meeting start time
Set meeting end time Activates keyboard
Set meeting sensitivity
Cancel reservation
Cancel button
Conrm meeting subject
Conrm reservation
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Cue Reservation System

Screen Extend Current Meeting

This screen enables you to extend (prolong) the current meeting. Set new requested end the time using
time spin button.
Set new end time for current meeting.
Cancel extend
Conrm extend

Screen Finish Current Meeting

This screen serves for immediate termination of the current meeting.
Cancel nish
Conrm nish
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IpCue-omeGa setup

The setup consists of three steps
1. Conection with PC
2. Windows Local Network Settings
3. Setup using Admin Web

Connection

Connect ipCUE-omega to your PC as described in the following picture.
PC
ipCUE-omega
Cue Reservation System
Ethernet cable crossed-over
CUE Adapter
Power supply
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Windows Local Network Settings

For Windows 7, the steps are
1. Start Windows 7.
2. Click Start.
3. Enter ncpa.cpl to the Search Box and press
Enter. The following window is displayed.
Cue Reservation System
For Windows XP, the steps are
1. Start Windows XP.
2. Click on Start, then click on Control Panel and
choose the option to switch to Classic View.
3. Double-click on Network Connections.
The following steps are
1. Right-click on network adapter used for connection with touch panel and then right-
click and select Properties.
2. Select Internet Protocol (TCP/IP) and click on properties button.
3. Select Use the following IP address option. Set IP address to 192.168.1.1 (or other address different from 192.168.1.127 and from 192.168.1.128) and Subnet mask
to 255.255.255.0. Leave other options
unchanged and click OK.
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Cue Reservation System

Setup Using Admin Web

Take the following steps
1. Start the web browser and enter the address 192.168.1.128.
2. Set IP address and subnet mask and gateway of ipCUE omega in Conguration/IP settings to address
corresponding to your project network topology. It is not recommended to use default IP addresses of CUE units (192.168.1.127 and 192.168.1.128). Apply changes and conrm restart of ipCUE-omega.
3. If your new IP address is in a different segment, change the IP address of your computer to this segment. Enter the new IP address of ipCUE-omega to the web browser.
4. Go to section Conguration and set DNS – address of your Domain Name Server.
5. Set the current date, time and your time zone in section Date and Time. Correct settings of time and time zone are necessary for reliable functioning of CRS.
6. It is recommended to use internet clock for automatic time synchronization using public or local
NTP server. If possible, use the same server as used by Microsoft Exchange Server. You can do it in adminweb section Date and time / Internet clock. Do the same Internet Clock settings in all
touchpanels involved in CRS.
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settInGs of mICrosoft exCHanGe server

Step 1
Settings of Microsoft Exchange server are made using Exchange Management console - see picture.
Use your Exchange Management console to create an account for Cue Reservation System
user. CRS works with this account to manage
room data.
In section Recipient Conguration select the Mailbox folder and start the wizard to create a new account.
Cue Reservation System
Step 2
Select User Mailbox and click Next.
Step 3
Select New user and click Next.
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Step 4
Choose CRS user account name in the item User logon name (User Principal Name), for example AdminReservation, a domain of mailserver (for
example @cue.local) and a password.
This parameter will be needed later in CRSServer
settings
• User logon name is identical with the
ExchangeUserLogonName in CSRServer
properties
• E-mail domain (in our example
“@cue.local”) is identical with the
ExchangeRoomEmailDomain in CSRServer properties.
• Password is identical with the
ExchangePassword in CSRServer properties.
Step 5
Now we can create accounts for each room
involved in CRS including the permissions using the Exchange Management Console.
In section Recipient Conguration, select folder Mailbox and start wizard to create a new account.
Cue Reservation System
Step 6
Select Room Mailbox and click Next.
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Step 7
Select New user and click Next.
Step 8
Choose a room account name in the item User logon name (User Principal Name), for example Boardroom, and a domain of mailserver (use the same domain as used in CRS user account).
User logon name is identical with the RoomAccountXX in CSRServer properties, section
ExchangeRoomAccounts.
Cue Reservation System
Step 9
Now we will set the permission for the CRS user
account to manage this room account.
We will use the wizard in Exchange Management
Console – Manage Full Access Permisions.
In section Recipient Conguration, select folder Mailbox and start wizard to Manage Full Access
Permisions.
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Step 10
Click on +Add... and choose CRS user account (in our example it is AdminReservation).
Repeat steps 9 and 10 for each room involved in CRS.
Step 11
Now test the accessibility of Exchange EWS
services using Internet Explorer. Run Internet explorer and enter the address of Exchange
server in the following format:
https://ExchangeServerAddress/ews/Exchange. ASMX
This address will be needed later in CRSServer
settings as Property ExchangeUR.
Exchange server will require a login. Use CRS user logon name and password created in step 4.
After logon, a page like this should be displayed.
Cue Reservation System
Step 12
If you have problems passing test described
above, you have to congure EWS access using
IIS manager on your server. Please check the
settings of rewall to see whether it does not
block HTTPS protocol on the port 443.
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Cue Reservation System

projeCt ConfIGuratIon

CVC Project Creation

Step 1
Create a new Cue Visual Composer project or open your existing project where CRS will be implemented. You must have CVC version 1.36 or later.
Step 2
Insert one ipCUE-omega to your project (name of this unit is Controller1 in the following examples) and one touchpanel. It is possible to copy touchpanels in conguration tab, therefore it is easier to program the touchpanel rst and then copy this (already programmed) touchpanel to the required number. Set on
the ipCUE-omega and touchpanel the required unique IP address.
Step 3
Add the following software components to the project resources:
1. File CUE_CRSDeclarations_x.xx.cvcl to Applets
2. File CUE_CRSServer_CRS_MSEx2007_Tcp_Client_x.xx.cvcd to CUEunits and Devices
3. File CRSOverviewUI_x.xx.cvcg to Graphic Collections
4. File CRSRoomUI_x.xx.cvcg to Graphic Collections
5. Check if BasicKeyboards_x.xx.cvcg is placed in Graphic Collections
You can nd all these components in ZIP le downloaded from http://www.cuesystem.com/software_application_resources.aspx. You need a login.
Step 6
Create an instance of CRSServer (drag this driver from resources area to conguration tab). Set instance
name to CRSServer1. The CRSServer1 driver instance must be connected to two free TcpClient channels on ipCUE-omega. Only one instance of CRSServer can be used in one ipCUE-omega. The settings of CRSServer1 properties will be described later.
Step 7
If the video output of ipCUE-omega is connected to the monitor displaying room reservation (for example in lobby area)
• Create an instance of CRSOverviewUI window in ipCUE-omega (drag and drop CRSOverviewUI from graphic resources to Controller1/Windows) and name it CRSOverviewUI1.
• Place command CRSOverviewUI1.ShowObject() to process Autoexec (it is placed inController1/
Modules/Main) or choose another way of showing this window (for example by navigation bar, see Chapter Tips for Programmers below).
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Cue Reservation System
• Import module from le CRSOverviewInterface_x.xx.cvcm to Controller1/Modules and rename it to CRSOverviewInterface1 (right-click on free space in tab Controller1/Modules, select Import... and
select the le).
Step 8
• Create an instance of CRSRoomUI window in the touchpanel (drag and drop CRSRoomUI from graphic resources to TouchPanel1/Windows) and name it CRSRoomUI1.
• Place the command CRSRoomUI1.ShowObject() to process Autoexec (it is placed inTouchPanel1/ Modules/Main) or choose another way of showing this window (for example by navigation bar, see Chapter Tips for Programmers below).
• Import module from le CRSRoomInterface_x.xx.cvcm to TouchPanel1/Modules and rename it to
CRSRoomInterface1.
Step 9
Set Exchange Server (see chaptes Settings of Microsoft Exchange Server)
Step 10
Set the properties of CRSServer1 corresponding to the settings of Microsoft Exchange Server
Step 11
Set the properties of graphic objects (see chapter CRS RoomUI Properties and CRSOverviewUI
Properties).
Step 12
Copy the touch panel to the required number (select the touchpanel in CVC Conguration tab, copy the panel to clipboard by CTRL-C shortcut and then paste the required number of copies by CTRL-V shortcut). After that it is necessary to set the required unique IP addresses on all touchpanels in the project
(touchpanel properties).
Step 13
Set the required IP addresses (corresponding to IP addresses in the CVC project) on all hardware units (ipCUE-omega and touchpanels) using webadmin or OSD.
Step 14
Connect all touch panels, ipCUE-omega and your PC to the network (set a suitable unique IP address of
your PC).
Step 15
Upload the project to all CUEunits. Please be patient, the initialization of all programs needs about 30
seconds.
Step 16
On all touchpanels with CRSRoomUI, the error message Room not found will appear. Now you have to
assign a room to each panel. See Chapter User Settings.
Step 17
In case of any troubles, see the chapter Troubleshooting.
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Cue Reservation System

Settings of CRS Software Components

CRSServer Properties
The most important settings of CUE Reservation System are made by the properties of CRSserver driver. There are more groups of properties.
Appearance Group
This group of properties sets the appearance of all GUI objects involved in Cue ReservationSystem.
Property Name Data Type Allowed Values Default
DateFormat Long dddd<nl>d. MMMM yyyy := 1
d.M.yyyy := 2 d-M-yy := 3 yyyy-MM-dd := 4 yyyy-M-d := 5 yy-M-d := 6
FirstDayOfWeek Long Monday := 1
Tuesday := 2 Wednesday := 3 Thursday := 4 Friday := 5 Saturday := 6
FirstWeekOfYear Long Starts on January 1st := 0
First full week := 1 First 4-day week := 2
TimeFormat Long ‘24’ := 2
‘12 AM/PM’ := 3
Value
1 Format of date displayed on
1 First day of week displayed
0 Determines which week of
2 Determines which time
Description
graphic objects in top right
corner
in month calendars in GUI
the year is calculated as the
rst in month calendars in
GUI
format (24 hour or 12 hour AM/PM) is used in GUI
Behavior Group
Property Name Data Type Allowed Values Default
Value
OccupiedBefore Time >= 0:0.0 10:00.0 Determines how long before
OccupiedAfter Time >= 0:0.0 2:00.0 Determines how long after
MaskExchangeDropoutTime Time >= 0:0.0 15:00.0 It is possible to mask
Description
start of meeting the room is marked as occupied
end of meeting the room is marked as occupied
error messages for this time if dropouts occur
in communication with
Microsoft Exchange server
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Cue Reservation System
ExchangeSettings Group
In this group of properties there is a list of all room accounts involved in CRS. If you have less then 40
rooms, ll the accounts from the beginning.
Property Name Data Type Allowed Values Default Value Description
ExchangeURL Text Max. length 256 chars Empty URL address of Exchange
ExchangeDomain Text Max. length 100 chars Empty Domain of Exchange server.
ExchangeUserLogonName Text Max. length 100 chars Empty Name of CRS user account
ExchangePassword Text Max. length 100 chars Empty Password of CRS user
ExchangeTimeout Time Any positive :10.0 Timeout for communication
ExchangeRoomEmailDomain Text Max. length 100 chars Empty Room e-mail domain (see
Web Services. This address
was used in step 11 in
chapter Settings of Microsoft Exchange Server.
Typically it is a network
domain name from your domain controller.
(see step 4 in chapter Settings of Microsoft Exchange Server).
account (see step 4 in chapter Settings of Microsoft Exchange Server). This value can be changed from CRSRoomUI in touchpanels.
with Microsoft Exchange
Server. If no reply is
received within this time,
error message is displayed
on GUI objects.
step 8 in chapter Settings of Microsoft Exchange Server)
RoomAccounts Group
Property Name Data Type Allowed Values Default Value Description
RoomAccount01 Text Max. length 256 chars Empty Name of room 1 account in
... ... ... ... ...
RoomAccount40 Text Max. length 256 chars Empty Name of room 40 account in
Microsoft Exchange Server (see step 8 in chapter Settings of Microsoft Exchange Server)
Microsoft Exchange Server
RoomNames Group
In this group of properties there is a list of all room names involved in CRS. These room names are used in GUI. RoomNames serve as user friendly names of rooms if room account names are not mnemonic. Fill these properties in the same order as in RoomAccounts.
Property Name Data Type Allowed Values Default Value Description
RoomName01 Text Max. length 256 chars RoomAccount01 Name of room 1 displayed in
... ... ... ... ...
RoomName40 Text Max. length 256 chars RoomAccount40 Name of room 40 displayed
GUI objects. By default (not lled), RoomName is the
same as RoomAccount.
in GUI objects.
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Microsoft Exchange Server Settings Property Settings
ExchangeUserLogonName
ExchangePassword
Cue Reservation System
RoomAccount01 ... RoomAccount40
ExchangeRoomEmailDomain
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Cue Reservation System
CRSOverviewUI Properties
Appearance Group
Property Name Data Type Allowed Values Default Value Description
FullScreen Boolean Any True This ag determines whether
Behavior Group
Property Name Data Type Allowed Values Default Value Description
LineRefreshTime Time Any Positive :5.0 If number of involved rooms exceeds
HidePrivateMeetings Boolean Any True Each meeting in Exchange Server has
CRSOverviewUI is fullscreen or not. If it is True, object will ll the whole screen and size and position properties will be
ignored. If it is False, size and position of
CRSOverviewUI can be changed in the standard way.
number of rooms possible to display
on CRSOverviewUI (depending on display resolution), room info lines will
automatically scroll to display all rooms. This property sets line scrolling period.
a ag stating whether it is public or
private. If HidePrivateMeeting is True,
real name of meeting on the display will
be replaced by „Private Meeting“ label to protect privacy. If HidePrivateMeeting is
False, real name of the meeting will be
displayed.
Rooms Group
Property Name Data Type Allowed Values Default Value Description
ExcludedRooms Text Any Empty You can set if all rooms will be displayed
on CRSOverviewUI or not. If you
need to exclude some rooms from
being displayed on this object, write
RoomAccounts list of excluded rooms to this property. Each RoomAccount must be on separate line.
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Cue Reservation System
CRSRoomUI Properties
Behavior Group
Property Name Data Type Allowed Values Default Value Description
HidePrivateMeetings Boolean Any True Each meeting in Exchange
ObjectID Long 1 - 10 1 Object ID, see Note 1 below.
EnableReserveNow Boolean Any True If EnableReserveNow is True, you
EnableCurrentMeetingEdit Boolean Any False If EnableCurrentMeetingEdit
Server has a ag stating whether it is public or private. If
HidePrivateMeeting is True, real
name of meeting on the display will
be replaced by „Private Meeting“ label and other sensitive data
will be hidden to protect privacy.
If HidePrivateMeeting is False,
real name of the meeting will be displayed and all meeting data will
be displayed.
can make reservations of the room
from CRSRoomUI object, otherwise button Reserve Now will be hidden.
is True, it is possible to edit current meeting (buttons ExtendCurrendMeeting and FinishCurrentMeeting are
displayed), otherwise editing of
current meeting is disabled. See
note 2 below.
Note 1
Room identication of the CRSRoomUI object is stored in the touchpanel le storage in le MyRoomUICong_xx.cfg, where xx is ObjectID of CRSRoomUI instance. If you have more instances of CRSRoomUI graphic object in one touchpanel, set different ObjectID for every instance, otherwise all graphic objects will show data for only one room. You can use up to 10 instances of object in one
touchpanel.
Note 2
Using functions ExtendCurrentMeeting and FinishCurrentMeeting is not safe on panels placed outside
the room (for example touchpanel located next to entrance to the room, where everybody has access). Enable these functions only on panels where it can not cause any troubles (usually inside the room).
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Cue Reservation System

Room Touch Panel Settings

Users can change the following conguration on touch panels with CRSRoomUI
• Room shown on touchpanel
• ExchangePassword
To change this item, take the following steps
1. Press the touchpanel in room name area (top left corner) for 10 sec. until keyboard appears
2. Enter ExchangePassword
3. Cue Reservation System Conguration screen appears.
4. If you need to set the room for which reservation data are displayed, push button Room Name “Change”.
5. Listbox of available rooms appears; now you can select the room.
6. If you need to change ExchangePassword (password for Cue Reservation System user), push button
CRS User Password “Change”, enter and re-enter the new password. This change of password does not change the password in Microsoft Echange Server, so you have to change it also in “Active Directory Users and Computers” on Microsoft Windows Server.
7. You can close the settings window by Exit button.
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Cue Reservation System

tIps for proGrammers

Set Language

All CRS graphic objects support language settings provided by XPL2 command SetLanguage. For available
languages contact support@cusystem.com.

Company Logo etc.

There is free space on the top and bottom of CRSOverviewUI and CRSRoomUI for placing company logos or other objects. You can place any graphic object (PictureBox, Label etc.) to this area to customize the
screen.

Using CRS Graphic Objects with Navigation Bars

CRS graphic objects can be used as one of control windows in standard control application. They cannot be used directly with navigation bars, because all windows and navigation bars must be from one graphic collection (see CVC Help / Basic Graphic Library API for using NavigationBar and VerticalNavigationBar
and HiddenNavigator).
But you can involve CRS graphic objects in navigation in the following way
1. Create FullScreenWindow called, for example, CRSWindow and set it to be open by NavigationBar Button with reservation icon (you can do it by settings of the join and NavigationBarButtonID properties – see see CVC Help / Basic Graphic Library API).
2. FullScreen window objects can generate the following events: OnShowObject and OnHideObject.
3. Create functions links to these two events for CRSWindow and place commands to these functions to
show and hide CRS graphic objects. Here is an example of a code placed in GraphicEvents touchpanel
module.
Private Function CRSWindow_OnShowObject( ) Link CRSWindow.OnShowObject
CRSRoomUI1.ShowObject()
End Function
Private Function CRSWindow_OnHideObject( ) Link CRSWindow.OnHideObject
CRSRoomUI1.HideObject()
End Function
4. Now the CRS graphic object will be navigated by NavigationBar.

Using More CRS Graphic Objects in One Touch Panel

You can use more instances of CRSRoomUI windows in one touchpanel, for example for using reservation system with more rooms on one touch panel. In this case contact support@cuesystem.com.
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Cue Reservation System

troublesHootInG

Time Problems
If meetings are displayed with incorrect times, check whether the same times and time zones are
set on touchpanels and on ipCUE-omega. The right time zone must also be set in Microsoft Exchange server room accounts. It is recommended to use Internet Clock to automatically synchronize clocks on touchpanels and ipCUE-omega. See the chapter ipCUE-omega Setup and the manual for the appropriate touchpanel.
A user cannot make reservation of the room from Outlook or WebOutlook
Check permissions of this user in Exchange Management Console and set these permissions to Full Acccess for all required room accounts.
Error Message: Room not found
There is no room assigned to touchpanel. Assign a room to the touchpanel (see chapter User Settings).
Error Message: No room registered
You have not lled room accounts in CRSServer RoomAccounts group of properties. Please check it.
Error Message: No connection with CRS server
Touchpanel can not connect to ipCUE-omega with CRS server. Check your network and power source of
ipCUE-omega.
Error Message: System is not ready
CRS has not yet read all necessary data from Microsoft Exchange Server, please wait.
Error Message: CRS doesn’t have valid data
CRS server can not read the data from Microsoft Exchange Server. Please check if Exchange Web Services of Microsoft Exchange Server are accesible from ipCUE-omega. See chapter Settings of Microsoft Exchange Server, step 5.
Error Message: Data not available
CRS server can not read data from Microsoft Exchange Server. Please check if Exchange Web Services of Microsoft Exchange Server are accessible from ipCUE-omega. See the chapter Settings of Microsoft Exchange Server, step 5.
Error Message: Invalid password
CRS user account does not have a valid password. Set the right password for CRS user account (see
chapter User Settings).
Error Message: Wrong license
You do not have valid licence key le CueReservationSystem_CS0407.LicenseKey stored in ipCUE-omega lestorage. Copy this le to ipCUE-omega le storage. If you do not have this le, contact support@
cuesystem.com.
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Error Message: License le is not valid
Licence key le CueReservationSystem_CS0407.LicenseKey stored in ipCUE-omega lestorage is corrupted. Copy the valid le to ipCUE-omega le storage. If you do not have this le, contact support@
cuesystem.com.
Error Message: Internal IP communication error XX
There are some problems with your network. Please check your network infrastructure.
Error Message: Internal le operation error XX
The ipCUE-omega or touchpanels have problem with le operations. Please check if lestorage is not full and delete unnecessary les. If the problem persists, contact support@cuesystem.com.
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Cue Reservation System

software and fIrmware lICense

END-USER NOTICE AND LICENSE AGREEMENT FROM CUE, a.s.
NOTICE TO END-USER: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT (THIS “LICENSE”).
INSTALLATION OR USE OF THE ENCLOSED CUE, a.s. SOFTWARE PROGRAMS (COLLECTIVELY, “SOFTWARE”) ON YOUR COMPUTER SYSTEMS OR HARDWARE DEVICES CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, PROMPTLY DELETE THE SOFTWARE FROM YOUR COMPUTER SYSTEMS AND HARDWARE DEVICES, DESTROY ANY COPIES YOU MADE OF THE SOFTWARE OR ANY INSTALLATION MEDIA OF THE SOFTWARE INCLUDED WITH YOUR SYSTEM, AND DISPOSE OF ALL WRITTEN MATERIALS IN YOUR POSSESSION REGARDING
THE SOFTWARE.
License Grant: CUE grants to You, as an individual, a license to install and use one (1) copy of the Software on a single computer at a time; provided, however, that You may make copies of the Software solely for Your development of applications for CUE hardware and demonstration versions of such applications. Any applications created with the Software may only be used with Cue hardware. Your license to use the Software is conditioned upon Your compliance with the terms of this License. A License is required for each end-user of the Software. A license is required for each installation of the Software. You may make one (1) copy of the Software for archival purposes only. You may use this Software only in connection with CUE hardware. You must have acquired the Software directly in connection with the purchase of CUE hardware from CUE or from a CUE approved reseller for this license to be effective. If You have purchased a Site License, You may complete only the number of installations specied in the License Agreement accompanying the Software.
Copyright: The Software and software built into CUE hardware (“Firmware”) are protected by copyright law and international treaty provisions. You acknowledge that no title to the intellectual property in the Software and Firmware is transferred to You. You further acknowledge that title and full ownership rights to the Software and Firmware will remain the exclusive property of CUE, and You will not acquire any rights to the Software and Firmware except as expressly set forth in this License. You agree that any copies of the Software will contain the same proprietary notices which appear on and in the Software.
Prohibited Uses: Without obtaining prior written permission from CUE, You may not (a.) use, copy, modify, alter, or transfer the Software or documentation except as expressly provided in this License; (b.) translate, disassemble, decompile, reverse program or otherwise reverse engineer the Software and Firmware; (c.) sublicense or lease the Software or its documentation (d.) use this Software with any hardware other than products produced by CUE or in connection with applications being developed for CUE hardware; or (e.) use the Software in a multi-user, network, or multiple computer environment or in a rental, time sharing or computer service business. Without prejudice to any other rights, CUE may terminate this License if You fail to comply with its terms and conditions. In such event, You must immediately destroy all copies of the Software.
No Other Warranties: CUE DOES NOT WARRANT THAT THE SOFTWARE AND FIRMWARE IS ERROR FREE.
CUE DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SOFTWARE AND FIRMWARE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS OF HOW LONG AN IMPLIED WARRANTY MAY LAST, OR THE EXCLUSION OF LIMITATION OF INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
No Liability for Consequential Damages: IN NO EVENT SHALL CUE BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF THE PERFORMANCE OR USE OF THE SOFTWARE, EVEN IF CUE HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Label on Hardware: Use of this hardware and the software programs controlling this hardware is subject to the terms of the Software and Hardware License Agreements (the “License Agreements”). You should not use the software and hardware until you have read the License Agreements. By using the software and hardware, you signify that you have read the Licenses Agreements and accept their terms. The “License Agreement” is available at www.cuesystem.com.
Trademark Notice: CUE and the CUE logo are trademarks of CUE, a.s. in the United States and in other countries.
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Cue Reservation System

notes

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CUE, a.s. K Nouzovu 6, 143 00 Praha 4, Czech Republic
support@cuesystem.com
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