7. Recovering From A Failed Hard Drive or RAID
Group
7.1 Rebuilding the RAID Group7
7.1.1 Automatic Replacement7
7.1.2 Manual Replacement7
7.1.3 Recovery from Replacement of a Wrong
Drive
7.2 Data Recovery7
8. RAID Notications8
8.1 Conguring Visual, Audible, and System
Log Alerts
8.2 Conguring E-Mail Notications8
8.3 Retrieving System Logs9
9. Usage with Mac and Windows Operating
Systems
9.1 Usage with Mac OS X9
9.1.1 Formatting the RAID Group9
9.1.2 Mounting and Unmounting Volumes9
9.2 Usage with Windows Operating Systems9
9.2.1 Formatting the RAID Group9
9.2.2 Mounting and Unmounting Volumes10
10. RAID is Not A Backup10
11. Technical Specications11
1.1 Box Contents
The following list contains the items that are included
in the complete conguration for this device. Please
contact CRU if any items are missing or damaged:
Accessories Quantity
RTX800-TR Enclosure1
Thunderbolt Cable1
Power Cord1
Quick Start Guide1
1.2 Identifying Parts of your RTX800-TR
Drive Power
and Activity LEDs
6
TrayFree Bay
Ejection Handle
7
8
Thunderbolt
Ports
9
Cooling Fans
Power
Switch
Power Port
1.3 Warnings and Notices
Please read the following before beginning installation.
General Care
• Proper grounding is strongly recommended to
prevent electrical damage to the enclosure or
other connected devices, including the computer
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host. Avoid all dramatic movement, tapping on the
unit, and vibration.
• Before starting any type of hardware installation,
please ensure that all power switches have been turned
off and all power cords have been disconnected to
prevent personal injury and damage to the hardware.
• To avoid overheating, the RTX enclosure should be
operated in a well-ventilated area.
• Remove the drives before transporting the RTX
enclosure to prevent damage to the drive interfaces.
RAID
• Use only hard drives that are in perfect condition.
Avoid using drives that have ever developed bad
sectors during previous use. This could lead to
possible device failure or loss of data.
• The RTX enclosure supports SATA hard drives
of various specications and different capacities.
However, we recommend using drives of the same
brand and type across all bays for optimal performance.
If drives of different capacities are used in a RAID,
the capacity of the smallest drive will determine how
much of each drive is used. The additional capacity on
the larger drives will not be used by the RAID.
• RAID level 0 will allow you to use the full combined
capacity of the drives and offers the best data transfer
speeds. However, RAID 0 offers no protection for the
data. If one drive fails in a RAID 0, the data on all of
the drives is irretrievably lost. Before creating a RAID,
investigate the various RAID types and choose the
one that is best for your needs.
RAID
Level
Known as “Just a Bunch Of Disks”.
JBOD
ATTO
DVRAID
* The RAID level becomes available as a menu option when exactly these numbers of hard drives
are installed inside of the RTX enclosure.
**If both drives in either the RAID 0 or RAID 1 set fail, then the entire RAID will fail. If
only one drive in each of the RAID 0 and RAID 1 sets fail, then the RAID is preserved.
This is not a type of RAID as each
disk is created with its own independent volume. There is no data
protection.
Also known as striping. Data dis-
0
tributed across all drives in the array. There is no data protection.
Also known as mirroring. All data
replicated on two separate disks.
1
Due to the 100% duplication, only
half the total disk capacity is available for data storage.
Parity information is dedicated to a
single disk while data information
4
is subdivided across the remaining
disks. Can withstand the failure of
one drive.
Data and parity information is subdivided and distributed across all
disks. Can withstand the failure of
5
one drive. The total capacity of all
but one of the drives is available for
data storage.
Extends RAID 5 by adding an additional block of parity information
6
that is subdivided across all disks,
and provides protection against
data loss during a RAID rebuild.
Also known as Block-Interleaved
Parity. Data is striped across two
10
separate disks and mirrored to another disk pair.
Parity redundancy optimized for
high data transfer rates.
Description
Required
No. of
Drives*
1
2 or 4
21 drive
31 drive
31 drive
42 drives
41 drive**
61 drive
Fault
Tolerance
No data
protection
No data
protection
• Always back up data before switching RAID types.
Switching RAID types will destroy current
data. You must reformat your drives afterwards.
2 Introduction to RAID
A RAID (Redundant Array of Independent Disks) is an array of
multiple hard drives that are combined in a way that provides
faster performance and/or data safety. Your RTX enclosure is
capable of creating and managing several different varieties
3 Installation Steps
3.1 Hard Drive Installation
a. Pull the ejection handle on the TrayFree bay to open
the bay door.
b. Insert a bare SATA hard drive into the bay. Make sure it
is label-side up with the SATA connection on the drive
inserted rst.
of RAID. You may choose your preferred RAID level based on
factors such as disk capacity, desired data safety, and desired
c. Shut the bay door.
performance.
Sticker Card
2.1 Summary of RAID Levels
Use the stickers on the provided sticker card to label each
drive. This will prevent the drives from getting mixed up
10, and a custom RAID mode called ATTO DVRAID™. RAID
Level 5 is most commonly used by those seeking an optimal
balance of speed and data safety, however ATTO DVRAID
is optimized for applications such as video production that
3.2 Operating Your RTX Enclosure
a. Install your hard drives into the RTX enclosure (see
Section 1.1).
require a high data transfer rate.
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b. Connect the RTX enclosure to a power outlet with the
included power cord.
plugged into. If the RTX enclosure is plugged into the
computer you are currently using, select localhost.
c. Connect the RTX enclosure to your computer using the
included Thunderbolt cable.
d. Flip the power switch on the rear of the unit to turn on
the RTX enclosure.
3.2.1 Installing Thunderbolt Drivers
a. Download the appropriate Thunderstream SC 3808E
driver for your operating system from the RTX800-TR
product page: www.cru-inc.com/products/RTX800-
TR.php.
b. On Windows machines, open the ZIP le and run the
included .EXE le. Press the Unzip button and then
follow the prompts to install the driver.
On Mac machines, the folder will automatically unzip.
Open the folder and double click on the .dmg le. A new
folder will open. Double click on the .pkg le and follow
the prompts to install the driver. A computer restart will
be required.
c. A login window will pop up. Provide the username
and password for the computer the RTX is connected
to and press OK. The device listing for that computer
will appear.
d. Click on ThunderStream SC 3808E.
e. A new set of tabs will appear in the right panel. Click
on the RAID tab. If this is the rst time setting up
a RAID on these hard drives, the RAID wizard will
automatically open. If it does not start automatically,
select the RAID Management menu item at the
top of the screen and select New Group… from the
menu.
3.2.2 Install ATTO CongTool
a. Download the version of ATTO CongTool appropriate
for your operating system from the RTX800-TR
product page: www.cru-inc.com/products/RTX800-
TR.php.
b. On Windows machines, open the .exe le and click
the Unzip button. The setup les will unzip. Press OK. Navigate to the folder you unzipped it to (the
default path is “C:\ATTO\CongTool”) and open the
CongTool_411.exe le there.
For Mac, open the CongTool_4xx le inside of
the .dmg le you downloaded.
c. Follow the onscreen instructions. On the “Choose
Install Set” screen, select Full Installation and
then click the Next button. Continue to follow the
onscreen instructions.
3.2.3 Conguring RAID
a. Open ATTO CongTool.
b. From the Device Listing panel on the left, expand
the list and select the computer that your RTX is
f. Select Setup DVRAID to automatically set up a
RAID. To customize your RAID setup with a standard
RAID mode, see Section 4 . DVRAID provides parity
redundancy for your data and is optimized for the
high data transfer rates that are required in digital
video editing. The wizard will automatically set
up DVRAID using all the storage inside of the RTX
enclosure.
Your RTX enclosure is almost ready to use! Now that
you have created a RAID, the volume(s) will need to be
formatted before being used.
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