Crown CTS 4200, CTS 8200 User Manual

Page 1
Operation Manual
CTs Multi-Channel Series
CTs 4200
CTs 8200
Obtaining Other Language Versions:
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible situation which may arise during installation, operation or maintenance.
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have occurred. To obtain the latest version of this manual, please visit the Crown website at www.crownaudio.com.
national. Other trademarks are the property of their respective owners.
©2004 by Crown Audio® Inc., P.O. Box 1000, Elkhart, Indiana 46515-1000 U.S.A. Telephone: 574-294-8000
Crown, Crown Audio, Amcron, Com-Tech, IQ System, and Multi-Mode are registered trademarks of Crown Inter-
To obtain information in another language about the use of this product, please contact your
Some models may be exported under the name Amcron.
®
134434-5B
6/04
Page 2
Important Safety Instructions
CTs Multi-Channel Power Amplifiers
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water. Do not expose to dripping or splashing. Do not place objects filled with liquid on unit.
6) Clean only with a dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instruc­tions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
9) Do not defeat the safety purpose of the polar­ized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with a cart, stand, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service person­nel. Servicing is required when the apparatus has been damaged in any way, such as power­supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15) To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
TO PREVENT ELECTRIC SHOCK DO NOT REMOVE TOP OR BOTTOM COVERS. NO USER SERVICE­ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
À PRÉVENIR LE CHOC ÉLECTRIQUE N’ENLEVEZ PAS LES COUVERCLES. IL N’Y A PAS DES PAR­TIES SERVICEABLE À L’INTÉRIEUR. TOUS REPA­RATIONS DOIT ETRE FAIRE PAR PERSONNEL QUALIFIÉ SEULMENT.
IMPORTANT
CTs Series amplifiers require Class 2 output wiring.
MAGNETIC FIELD
CAUTION! Do not locate sensitive high-gain equip­ment such as preamplifiers or tape decks directly above or below the unit. Because this amplifier has a high power density, it has a strong magnetic field which can induce hum into unshielded devices that are located nearby. The field is strongest just above and below the unit.
If an equipment rack is used, we recommend locat­ing the amplifier(s) in the bottom of the rack and the preamplifier or other sensitive equipment at the top.
WATCH FOR THESE SYMBOLS:
The lightning bolt triangle is used to alert the user to the risk of electric shock.
The exclamation point triangle is used to alert the user to important operating or maintenance instruc­tions.
FCC COMPLIANCE NOTICE
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or televi­sion reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
page 2
Operation Manual
Page 3
CTs Multi-Channel Power Amplifiers
Crown International, Inc.
ISSUED BY: Crown International, Inc.
1718 W. Mishawaka Road Elkhart, Indiana 46517 U.S.A.
European Representative's Name and Address:
Nick Owen 19 Clos Nant Coslech Pontprennau Cardiff CF23 8ND United Kingdom
Equipment Type: Commercial Audio Power Amplifiers Family Name: CTs Model Names: CTs 4200A, CTs 8200A
EMC Standards:
EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current 16A per phase) EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current 16A EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge) EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A) EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B) EN 61000-4-5:1995 Surge Immunity (Criteria B) EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A) EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation
Safety Standard: EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.
Signed
Larry Coburn
Title: Senior Vice President of Manufacturing
DECLARATION of CONFORMITY
Date of Issue: March 1, 2002
Sue Whitfield 574-294-8289 swhitfield@crownintl.com
Operation Manual
Due to line current harmonics, we recommend that you contact your supply authority before connection.
page 3
Page 4
CTs Multi-Channel Power Amplifiers
Important Safety Instructions .......................................................2
Declaration of Conformity ............................................................3
1 Welcome ..................................................... 5
1.1 Features ...........................................................................5
2 How to Use This Manual .................................. 5
3 Setup ......................................................... 6
3.1 Unpack Your Amplifier .....................................................6
3.2 Install Your Amplifier .......................................................6
3.3 Ensure Proper Cooling ....................................................6
3.4 Choose Input Wire and Connectors .................................7
3.5 Choose Output Wire and Connectors ...............................7
3.6 Wire Your System ............................................................8
3.6.1 Dual 8/4 Mode ........................................................8
3.6.2 Dual 70V Mode .......................................................8
3.6.3 Bridge-Mono 16/8 Mode ........................................9
3.6.4 Bridge-Mono 100V Mode .......................................9
3.7 Connect to AC Mains .......................................................10
3.8 Startup Procedure ............................................................10
4 Operation .................................................... 11
4.1 Precautions ......................................................................11
4.2 Front Panel Controls and Indicators .................................12
4.3 Back Panel Controls and Connectors ...............................13
5 Advanced Features and Options .......................... 14
5.1 Protection Systems ..........................................................14
5.1.1 Thermal Level Control (TLC) ..................................14
5.1.2 Fault .......................................................................14
5.1.3 Fault Isolation Topology (FIT) ................................14
5.1.4 35-Hz High-Pass Filter ...........................................14
5.1.5 AC Under-/Over-Voltage Protection .......................14
5.1.6 Power Fuse .............................................................14
5.1.7 Inrush Limiting .......................................................14
5.1.8 Variable-speed Fans ...............................................14
5.2 Advanced Features ..........................................................14
5.2.1Switching Power Supply ..........................................14
5.2.2 Mode Switch ..........................................................14
5.2.3 Bridge Mode Indicator ............................................14
5.2.4 Channel Level Control ............................................15
5.3 Options ............................................................................16
5.3.1 Control Modules ....................................................16
5.3.2 Input Sensitivity ......................................................16
6 Troubleshooting ............................................ 17
7 Specifications .............................................. 19
8 AC Power Draw and Thermal Dissipation .............. 23
9 Service ...................................................... 25
9.1 Worldwide Service ...........................................................25
9.2 US and Canada Service ...................................................25
9.2.1 Service at a US or Canada Service Center ..............25
9.2.2 Factory Service .......................................................25
9.2.3 Factory Service Shipping Instructions: ...................25
10 Warranty ................................................... 26
Crown Factory Service Information Form ....................................29
page 4
Operation Manual
Page 5
CTs Multi-Channel Power Amplifiers
CTs 4200
Dual
4 Channels Driven
4-ohm (per ch.) 8-ohm (per ch.) 70V (per ch.)
4-ohm (per ch.) 8-ohm (per ch.) 70V (per ch.)
Maximum Average Power
in watts with 0.1% THD.
1 kHz
20 Hz–20 kHz
260W 200W 220W
270W 220W 250W
215W 190W 220W
1 kHz 20 Hz–20 kHz1 Channel Driven
225W 210W 245W
Bridge-Mono
2 Channel-Pairs Driven
8-ohm (per ch. pair) 16-ohm (per ch. pair) 100V (per ch. pair)
8-ohm (per ch. pair) 16-ohm (per ch. pair) 100V (per ch. pair)
*
Constant Voltage full bandwidth power ratings support
100Hz - 20kHz due to automatic High-Pass Filters.
CTs 8200
Dual
8 Channels Driven
4-ohm (per ch.) 8-ohm (per ch.) 70V (per ch.)
4-ohm (per ch.) 8-ohm (per ch.) 70V (per ch.)
1 kHz 20 Hz–20 kHz
520W 400W 220W
560W 440W 250W
Maximum Average Power
in watts with 0.1% THD.
200W 160W 200W
270W 220W 250W
1 kHz 20 Hz–20 kHz1 Channel-Pair Driven
1 kHz
1 kHz 20 Hz–20 kHz1 Channel Driven
430W 380W 220W
450W 420W 245W
20 Hz–20 kHz
175W 155W 185W
230W 220W 230W
Bridge-Mono
4 Channel-Pairs Driven
8-ohm (per ch. pair) 16-ohm (per ch. pair) 100V (per ch. pair)
8-ohm (per ch. pair) 16-ohm (per ch. pair) 100V (per ch. pair)
*
Constant Voltage full bandwidth power ratings support
100Hz - 20kHz due to automatic High-Pass Filters.
1 kHz 20 Hz–20 kHz
400W 320W 200W
540W 440W 250W
350W 310W 185W
1 kHz 20 Hz–20 kHz1 Channel-Pair Driven
460W 440W 230W
*
*
*
1 Welcome
*
*
*
*
*
Building on the foundation of the Com-Tech® Series, Crown’s CTs Series offers new flexibility and value for installed sound applications. The Com-Tech Series were the first to offer inde­pendent selection of high- and low-impedance operation for a specific channel, and CTs Series amplifiers continue that tradition, with power levels and features carefully chosen to perfectly integrate into fixed install design requirements.
Modern power amplifiers are sophisticated pieces of engineering capable of producing extremely high power levels. They must be treated with respect and correctly installed if they are to provide the many years of reliable service for which they were designed.
In addition, CTs Series amplifiers include a number of features which require some expla­nation before they can be used to their maxi­mum advantage.
Please take the time to study this manual so that you can obtain the best possible service from your amplifier.
1.1 Features
•New Crown
®
Switching Power Supply for
reduced weight.
• High power-density, with eight channels in a 3U chassis and four channels in a 2U chassis.
• Selectable constant-voltage (70V/100V) or low-impedance (8/4 ohm) operation for each channel pair.
• FIT (Fault Isolation Topology) circuitry isolates faults within affected channels.
• 35 Hz High-Pass Filter (70 Hz in CTs
4200) is automatically inserted when the channel pair is set for constant-voltage operation. (corner frequency may be changed as a service option).
• Accepts new MC accessory modules that tailor the amplifier to suit specific applica­tions. Modules available for remote VCA level control and IQ System
®
Control.
• Comprehensive array of indicators includ­ing Power and Data, along with Bridge, Ready, Signal, Clip, Thermal and Fault for each channel, provide accurate diagnos­tics.
• Blue Power Indicator flashes if the ampli­fier shuts off due to an under-/over-voltage condition on the AC mains.
• Advanced protection circuitry guards against: shorted outputs, open circuits, DC, mismatched loads, general overheat­ing, under-/over-voltage, high-frequency overloads and internal faults.
®
• Proven Crown AB+B Multi-Mode
output
topology.
• Continuously-variable-speed fans opti­mize cooling efficiency.
• Three Year, No-Fault, Fully-Transferable Warranty completely protects your invest­ment and guarantees its specifications.
2 How to Use This Manual
This manual provides you with the necessary information to safely and correctly setup and operate your amplifier. It does not cover every aspect of installation, setup or operation that might occur under every condition. For addi­tional information, please consult Crown’s Amplifier Application Guide (available online at www.crownaudio.com), Crown Tech Support, your system installer or retailer.
We strongly recommend you read all instruc­tions, warnings and cautions contained in this manual. Also, for your protection, please send in your warranty registration card today, or reg­ister online at www.crownaudio.com. And save your bill of sale—it’s your official proof of pur­chase.
Operation Manual
page 5
Page 6
3 Setup
CTs Multi-Channel Power Amplifiers
3.1 Unpack Your Amplifier
Please unpack and inspect your amplifier for any damage that may have occurred during transit. If damage is found, notify the transpor­tation company immediately. Only you can ini­tiate a claim for shipping damage. Crown will be happy to help as needed. Save the shipping carton as evidence of damage for the shipper’s inspection.
We also recommend that you save all packing materials so you will have them if you ever need to transport the unit. Never ship the
unit without the factory pack.
YOU WILL NEED (not supplied):
• Input wiring cables
• Output wiring cables Rack for mounting amplifier (or a stable surface
for stacking)
WARNING: Before you start to set up your amplifier, make sure you read and observe the Important Safety Instruc­tions found at the beginning of this
manual.
3.2 Install Your Amplifier
CAUTION: Before you begin, make sure your amplifier is disconnected from the power source, with the power switch in the “off” position and all level controls turned completely down (counterclock­wise).
Use a standard 19-inch (48.3-cm) equipment rack (EIA RS-310B). See Figure 3.1 for ampli­fier dimensions.
You may also stack amps without using a cabinet.
NOTE: When transporting, amplifiers should be supported at both front and back.
3.3 Ensure Proper Cooling
When using an equipment rack, mount units directly on top of each other. Close any open spaces in rack with blank panels. DO NOT block front, rear or side air vents. The side walls of the rack should be a minimum of two inches (5.1 cm) away from the amplifier sides, and the back of the rack should be a minimum of four inches (10.2 cm) from the amplifier back panel.
Figure 3.2 illustrates standard amplifier airflow.
page 6
Thermal
Fault
Clip
Signal
Ready
Bridge34Bridge
12
Power
Data
Figure 3.1 Dimensions Left: CTs 4200 Right: CTs 8200
Figure 3.2 Airflow
Operation Manual
Page 7
CTs Multi-Channel Power Amplifiers
3 Setup
3.4 Choose Input Wire and Connectors
Figure 3.3 shows connector pin assignments for balanced wiring, and Figure
3.4 shows connector pin assignments for unbalanced wiring. When possible, use balanced wiring for signal input, which provides better
rejection of unwanted noise and hum. For more information, refer to the Crown Amplifier Application Guide, available online at www.crownaudio.com
NOTE: Custom wiring should only be performed by qualified per­sonnel.
3.5 Choose Output Wire and Connectors
Crown recommends using professionally constructed, high­quality, two- or four-conductor, heavy gauge speaker wire and connectors. You may use terminal forks or bare wire for your output connectors (see Fig­ure 3.5). CTs amplifier terminal strips accept up to 10 AWG terminal forks which fit over a #8 screw. For best results, Crown recommends Panduit part #PV10-10LF-L or equivalent terminal fork. Screw spacing is shown in Figure
3.5. To connect outputs, first remove the touch-proof cover plate covering the ter-
minal strip by removing the screw which holds it in place. To prevent the possibility of short-circuits, wrap or otherwise insulate exposed
loudspeaker cable and connectors. Also, a touch-proof cover plate, which covers the terminal strips, is provided to help prevent short circuits. The cover plate should be reinstalled after connecting outputs.
Suggested below are guidelines to select the appropriate size of wire based on the distance from amplifier to speaker. Check with local code as this may vary.
Distance Wire Size up to 25 ft (7.6 m) 16 AWG
26-40 ft (7.9-12.2 m) 14 AWG 41-60 ft (12.5-18.3 m) 12 AWG Over 60 ft (18.3 m) 10 AWG
CAUTION: Never connect the speaker return to the chassis of the amplifier, or damage to the amplifier may result.
CAUTION: Never use shielded cable for output wiring.
Figure 3.3 Balanced Input
Connector Wiring
See the Crown Amplifier Appli­cation Guide, available online at
www.crownaudio.com, for pin assignments for commonly used connector types.
Figure 3.4 Unbalanced Input
Connector Wiring
NOTE: CTs 8200 is shown. Some CTs 4200 features are in different locations.
Output panel
shown with touch-proof cover plate
removed.
Figure 3.5 Output Connector Wiring
(Typical of two channels)
Operation Manual
page 7
Page 8
CTs Multi-Channel Power Amplifiers
3 Setup
3.6 Wire Your System
CAUTION: Never change the position of the Mode Switch while the amplifier power is on. See Section 5.2.2 for more information.
3.6.1 Dual 8/4 Mode
Typical input and output wiring, along with level control and Mode Switch settings are shown in Figure 3.6. Make sure the Mode switch is set to the “Dual 8/4” position.
INPUTS: Connect input wiring for each channel. OUTPUTS: Maintain proper polarity (+/–) on
output connectors. Connect the Channel 1 speaker’s positive (+)
lead to amplifier Channel 1 positive terminal; repeat for negative (–). Repeat each channel wir­ing as for Channel 1. Refer to Section 3.5 for output connector pin assignments.
3.6.2 Dual 70V Mode
CAUTION: Never change the position of the Mode Switch while the amplifier power is on. See Section 5.2.2 for more information.
Typical input and output wiring, along with level control and Mode Switch settings are shown in Figure 3.7. Make sure the Mode switch is set to the “Dual 70V” position.
INPUTS: Connect input wiring for each channel. OUTPUTS: Maintain proper polarity (+/–) on
output connectors. Connect Channel 1 positive (+) speaker load to
Channel 1 positive terminal of amp; repeat for negative (–). Repeat each channel wiring as for Channel 1. Refer to Section 3.5 for output con­nector pin assignments.
See the Crown Amplifier Appli- cation Guide, available online at www.crownaudio.com, for pin assignments for commonly
BRIDGE
DUAL DUAL
CH 2
CH 1
used connector types.
Output panel
shown with touch-proof cover plate
CH 4
DUAL DUAL
BRIDGE
CH 3
removed.
Figure 3.6 System Wiring and Control Settings, Dual Mode, 8/4 Ohm
70V
BRIDGE
DUAL DUAL
CH 2
70V
CH 1
Output panel
shown with touch-proof cover plate
removed.
CH 4
CH 3
DUAL DUAL
BRIDGE
page 8
Figure 3.7 System Wiring and Control Settings, Dual Mode, 70V.
Operation Manual
Page 9
CTs Multi-Channel Power Amplifiers
3 Setup
3.6.3 Bridge-Mono 16/8 Mode
CAUTION: Never change the position of the Mode Switch while the amplifier power is on. See Section 5.2.2 for more information.
Typical input and output wiring, along with level control and Mode Switch settings are shown in Figure 3.8. Make sure the Mode switch is set to the “Bridge 16/8” position.
INPUTS: Connect input wiring only to the lower­(odd-) numbered channel pair.
OUTPUTS: Connect the speaker across the posi­tive terminals of each channel pair. Do not use the negative terminals of the channel pair when the pair is being operated in Bridge-Mono mode.
NOTE: When operating the channel pair in Bridge-Mono mode, turn down (full CCW) the level control for the higher (even)-numbered channel of the channel pair. The lower (odd)­numbered level control works both channels.
3.6.4 Bridge-Mono 100V Mode
CAUTION: Never change the position of the Mode Switch while the amplifier power is on. See Section 5.2.2 for more information.
Typical input and output wiring, along with level control and Mode Switch settings are shown in Figure 3.9. Make sure the Mode switch is set to the “Bridge 100V” position.
INPUTS: Connect input wiring only to the lower­(odd-) numbered channel pair.
OUTPUTS: Connect the speaker across the posi­tive terminals of each channel pair. Do not use the negative terminals of the channel pair when the pair is being operated in Bridge-Mono mode.
NOTE: When operating the channel pair in Bridge-Mono mode, turn down (full CCW) the level control for the higher (even)-numbered channel of the channel pair. The lower (odd)­numbered level control works both channels.
BRIDGE
DUAL DUAL
CH 2
CH 1
Output panel
shown with
touch-proof
cover plate
removed.
CH 4
CH 3
DUAL DUAL
BRIDGE
Figure 3.8 System Wiring and Control Settings, Bridge-Mono Mode, 16/8 Ohm.
100V
BRIDGE
DUAL DUAL
CH 2
CH 1
Output panel
shown with touch-proof
cover plate
removed.
CH 4
DUAL DUAL
BRIDGE
CH 3
Figure 3.9 System Wiring and Control Settings, Bridge-Mono Mode, 100V
See the Crown Amplifier Appli­cation Guide, available online at
www.crownaudio.com, for pin assignments for commonly used connector types.
Operation Manual
page 9
Page 10
3 Setup
CTs Multi-Channel Power Amplifiers
3.7 Connect to AC Mains
Connect your amplifier to the AC mains power source (power outlet) with the supplied AC power cordset. First, connect the IEC end of the cordset to the IEC connector on the amplifier; then, plug the other end of the cordset to the AC mains.
WARNING: The third prong of this connector (ground) is an important safety feature. Do not attempt to disable this ground connec­tion by using an adapter or other methods.
Amplifiers don’t create energy. The AC mains volt­age and current must be sufficient to deliver the power you expect. If the AC line voltage varies out of an acceptable range, the amplifier’s power supply turns off and the blue Power LED flashes. The amplifier will turn back on when the AC line voltage returns to safe operating levels. Figure 3.10 pro­vides voltage limits for all amplifier AC voltage con­figurations. Also, the amplifier must be run within the specified mains frequency requirements (indi­cated on the amplifier’s back panel label). If you are unsure of the output voltage of your AC mains, please consult your electrician.
Models
100-120 VAC
units
Under-Voltage
Limit
90VAC 132VAC
Over-Voltage
Limit
3.8 Startup Procedure
Use the following procedure when first turning on your amplifier:
1. Turn down the level of your audio source.
2. Turn down the level controls of the amplifier.
3. Turn on the “Power” switch. The Power indica­tor should glow.
4. Turn up the level of your audio source to an optimum level.
5. Turn up the Level controls on the amplifier until the desired loudness or power level is achieved.
6. Turn down the level of your audio source to its normal range.
If you ever need to make any wiring or installation changes, don’t forget to disconnect the power cord.
For help with determining your system’s optimum gain structure (signal levels) please refer to the Crown Amplifier Application Guide, available online at www.crownaudio.com.
page 10
220V/230V/
240V units
Figure 3.10 AC Under-Voltage and Over-Voltage
Limits for Various Amplifier Models
198VAC 264VAC
Operation Manual
Page 11
CTs Multi-Channel Power Amplifiers
4 Operation
4.1 Precautions
Your amplifier is protected from internal and external faults, but you should still take the fol­lowing precautions for optimum performance and safety:
1. Before use, your amplifier first must be con­figured for proper operation, including input and output wiring hookup. Improper wiring can result in serious operating difficulties. For information on wiring and configuration, please consult the Setup section of this manual or, for advanced setup techniques, consult Crown’s Amplifier Application Guide available online at www.crownaudio.com.
2. Use care when making connections, select­ing signal sources and controlling the out­put level. The load you save may be your own!
3. Do not short the ground lead of an output cable to the input signal ground. This may form a ground loop and cause oscillations.
4. WARNING: Never connect the output to a power supply, battery or power main. Electrical shock may result.
5. Tampering with the circuitry, or making unauthorized circuit changes may be hazard­ous and invalidates all agency listings, and may also void the product’s warranty.
6. Do not operate the amplifier with the red Clip LEDs constantly flashing.
7. Do not overdrive the mixer, which will cause clipped signal to be sent to the amplifier. Such signals will be reproduced with extreme accuracy, and loudspeaker damage may result.
8. Use caution when operating the amplifier with a 2-ohm load impedance on 1 channel. Do not operate the amplifier with less than a 2-ohm load impedance per channel when driving more than 1 channel. Due to the amplifier’s output protection, such a config­uration may result in premature clipping, speaker damage or a blown power fuse.
Remember: Crown is not liable for damage that results from overdriving other system compo­nents.
Operation Manual
page 11
Page 12
4 Operation
CTs Multi-Channel Power Amplifiers
4.2 Front Panel Controls and Indicators
Note: CTs 8200 is shown. Some CTs 4200 features are in different locations.
A. Bridge Mode Indicator
Yellow LED, one per channel pair, illumi­nates when the channel pair's Mode Switch is set to the “Bridge” position. If Mode switch is changed while amplifier is powered up, Bridge LED will flash, indicat­ing that the amplifier must be powered off and on to reset the Mode. See Section 6.9.
B. Ready Indicator
Green LED, one per channel, illuminates when the channel is initialized and ready to produce audio output.
C. Signal Indicator
Green LED, one per channel, illuminates to indicate the presence of input signals above –40 dBu.
D. Clip Indicator
Red LED, one per channel, illuminates when the THD of the channel’s output sig­nal rises to a level typically considered as the onset of audible clipping. The Clip Indicator also will illuminate during Ther­mal Level Control (TLC) or input overload.
E. Thermal Indicator
Red LED, one per channel, flashes when the channel has shut down due to thermal stress or overload. If the power supply goes into thermal overload, all channel LEDs will flash.
F. Fault Indicator
Red LED, one per channel, illuminates when the amplifier output channel has stopped operating.
G. Ventilation Grille
Front-to-rear forced airflow.
H. Data Indicator
Yellow LED indicates IQ Loop data activity (if the amplifier is equipped with an IQ-MC module, and connected to an IQ Loop).
I. Power Indicator
Blue LED indicates amplifier has been turned on and AC power is available. Indi­cator also flashes if the amplifier shuts off due to an under/over-voltage condition on the AC mains.
J. Power Switch
Amplifier is on when the switch is in the IN position.
page 12
Figure 4.1 CTs 8200 front panel.
Operation Manual
Page 13
CTs Multi-Channel Power Amplifiers
4 Operation
4.3 Back Panel Controls and Connectors
Note: CTs 8200 is shown. Some CTs 4200 features are in different locations.
K. AC Power Cord Connector
Standard IEC type 320 inlet. 120V models: 15-amp. 220-240V models: 10-amp. Voltage is indicated above IEC inlet.
L. Output Connectors
One four-pole terminal strip for every two chan­nels with touch-proof cover. Accepts up to 10 AWG terminal forks. To connect outputs, first remove the touch-proof cover plate covering the terminal strip by removing the screw which holds it in place.
M. Accessory Panel
CTs 4200: Accepts an optional IQ-MC4A or VCA-MC4A module.
CTs 8200: Accepts an optional IQ-MC8 or VCA-MC8 module (explained in Section 5.3.1, Control Modules).
N. Channel Level Controls
One 21-position detented rotary potentiometer per channel, ranging from infinity (-70 dB) to 0 dB attenuation. Refer to Section 5.2.4 for pre­cise dB attenuation increments for each detent.
O. Input Connectors
Removable Phoenix-style barrier connectors for balanced input.
P. Mode Switch
Used on each consecutive pair of channels, this four-position switch is used to select the ampli­fier’s mode of operation: Dual 8/4 ohms, Dual 70V, Bridge-Mono 16/8 ohms, and Bridge-Mono 100V.
IMPORTANT: Be sure to power off the amplifier before change the Mode­switch setting. If this is not done, the Bridge
light will flash to indicate that the power must be cycled off and back on to reset the mode.
Q. Cooling Vents
Front-to-rear forced airflow.
Operation Manual
Figure 4.2 CTs 8200 back panel (shown with touch-proof cover removed).
page 13
Page 14
5 Advanced Features and Options
NOTE: For more information about these Crown amplifier features, please visit the Crown web­site at www.crownaudio.com.
5.1 Protection Systems
Your Crown amplifier provides extensive protection and diagnostic capabilities, including thermal level control, fault indicators, automatic high-pass filtering, DC pro­tect, AC under-/over-voltage protection, inrush limiting, and variable-speed fans.
5.1.1 Thermal Level Control (TLC)
If an amplifier channel starts to overheat, the TLC circuit will engage that channel’s input compressor. By com­pressing the input, the amplifier will not generate as much heat and will have a chance to cool down. The degree of compression is proportional to the amount of overheating. If the channel becomes too hot for safe operation even after full TLC limiting, the channel will shut off, and the Thermal Indicator for that channel will flash brightly to alert the user that a state of thermal stress or overload has cause the channel to shut down.
5.1.2 Fault
If an amplifier channel requires service, the correspond­ing Fault indicator will illuminate to alert the user of this condition. If this occurs, return the amplifier to the Crown factory or to an authorized Crown service center.
5.1.3 Fault Isolation Topology (FIT)
Crown’s new FIT (Fault Isolation Topology) design iso­lates channel-specific faults, and prevents them from affecting remaining channels. If a CTs multi-channel amp is powering multiple zones, and a channel fails, the other zones continue to operate. FIT makes the CTs 4200 and CTs 8200 the most trustworthy multi-channel amplifiers in the business!
5.1.4 35-Hz High-Pass Filter
A fixed 35-Hz (70-Hz in CTs 4200) high-pass filter per channel pair is automatically inserted when the mode switch is set to either of the constant-voltage settings. The high-pass filter corner frequency can be set to 70 Hz, or bypassed, with a service option.
5.1.5 AC Under-/Over-Voltage Protection
If the AC line voltage varies out of an acceptable range, the amplifier’s power supply turns off and the blue Power LED flashes. The amplifier will turn back on when the AC line voltage returns to safe operating levels. Figure 5.1 provides voltage limits for all amplifier AC voltage con­figurations. Also, the amplifier must be run within the specified mains frequency requirements (indicated on the amplifier’s back panel label). If you are unsure of the out­put voltage of your AC mains, consult your electrician.
Models
100-120 VAC
units
220V/230V/
240V units
Figure 5.1 AC Under-Voltage and
Over-Voltage Limits for Various Amplifier Models
5.1.6 Power Fuse
A fuse protects the amplifier from excessive AC current draw.
5.1.7 Inrush Limiting
A soft-start circuit in the power supply minimizes the amplifier’s current draw during power-on.
5.1.8 Variable-speed Fans
Continuously variable speed fans direct the airflow through the amplifier for cooling.
Under-Voltage
Limit
90VAC 132VAC
198VAC 264VAC
Over-Voltage
Limit
CTs Multi-Channel Power Amplifiers
5.2 Advanced Features
5.2.1 Switching Power Supply
Crown’s new Switching Power Supply minimizes the amplifier’s weight.
Typical non-switching power supplies require large, heavy transformers in order to produce the required power at the output stage. These transformers must be large to absorb the substantial waste that occurs when operating at 50 to 60 Hz (standard AC supplied by the power company).
By contrast, switching power supplies can operate with a much smaller (and lighter) transformer because they first convert the AC up to a much higher frequency, thereby reducing waste.
The power supply is voltage-specific, allowing use in regions using 120V/60Hz, 220V/50Hz, 230V/50Hz, 240V/50Hz, and 100V/50Hz AC mains.
5.2.2 Mode Switch
Each consecutive pair of channels has one four-position switch that selects the amplifier’s mode of operation. The switch positions are:
Dual mode for 4 or 8 ohm operation.
Dual mode for 70V constant-voltage opera­tion.
Bridge-Mono mode for 8 or 16 ohm opera­tion.
Bridge-Mono mode for 100V constant-voltage operation.
Be sure to turn off the amplifier before changing the Mode-switch setting.
5.2.3 Bridge Mode Indicator
This yellow LED indicates when the amplifier’s mode switch is set to the Bridge position. Each consecutive pair of channels has one Bridge LED.
page 14
Operation Manual
Page 15
CTs Multi-Channel Power Amplifiers
5 Advanced Features and Options
5.2.4 Channel Level Control
The signal level for each input can be attenu­ated accurately by adjusting the 21-step Level Control (see Section 4.2). Figure 5.2 shows the amount of attenuation in dB for each detent.
Note: Attenuation per detent varies with operat­ing mode since gain varies with operating mode. Attenuation amounts shown may vary ±6%.
ATTENUATION in dB
Detent 4/8 Ohm 70V 100V
0 (full CCW) -68.31 -72.90 -71.02
1 -67.54 -72.06 -70.26
2 -32.23 -36.61 -34.90
3 -25.46 -29.74 -28.00
4 -21.83 -25.87 -24.22
5 -19.23 -23.20 -21.58
6 -17.12 -20.94 -19.40
7 -15.36 -19.02 -17.53
8 -13.76 -17.22 -15.79
9 -12.28 -15.53 -14.20
10 -10.84 -13.90 -12.62
11 -9.51 -12.32 -11.16
12 -8.28 -10.87 -9.81
13 -7.09 -9.45 -8.45
14 -6.30 -8.11 -7.22
15 -4.92 -6.70 -5.94
16 -3.82 -5.26 -4.63
17 -2.62 -3.70 -3.21
18 -1.35 -1.90 -1.66
19 -0.01 -0.01 -0.01
20 (full CW) 0.00 0.00 0.00
Operation Manual
Figure 5.2 Level-control Attenuation per Detent
page 15
Page 16
5 Advanced Features and Options
5.3 Options
Below are some available options. For current options, visit the Crown website at www.crownau­dio.com.
5.3.1 Control Modules
IQ-MC (IQ Module): See Figure 5.3. A single IQ­MC module provides IQ control and monitoring capability to all channels of the amplifier. Features include basic IQ amplifier control and monitoring, including attenuation, mute, polarity, input level, output level, power supply temperature, and thermal level meters. Advanced features include IOC, Ther­mal and Fault error reporting, Load Supervision, output limiting, Listen Bus, AUX control port,10 presets, and real-time “read-only” software indica­tion of amplifier hardware indicator, level control, and mode switch status.
VCA-MC (VCA module): See Figure 5.4. Pro­vides independent remote level control for each channel. 4-pin removable Phoenix-style barrier connectors provide the +10VDC control voltage, ground, and control lines for two amplifier chan­nels. Thus, 4-channel amplifiers use two connec­tors; 8-channel amplifiers use four connectors.
Wall-Mount level control panels for use with VCA module:
1-VCAP: See Figure 5.5. Used in conjunction with
a VCA-MC module, this is a single-gang panel pro­viding remote volume control for one or more CTs amplifier channels. The potentiometer on the panel is wired directly to one of the VCA connectors on the VCA-MC.
4-VCAP: See Figure 5.6 This is a two-gang panel providing remote volume control for four or more CTs amplifier channels. The potentiometers on the panel are wired directly to the respective VCA con­nector on the VCA-MC.
Refer to the VCA-MC Operation Manual for wiring of the single or multiple channel level control.
Your amplifier may have come with an IQ-MC or VCA-MC module already factory-installed, or your choice of MC modules can be easily added to the amplifier by any authorized Crown Service Center. Contact Crown Technical Support for more details.
Choosing the Right Module
To order accessory modules for your amplifier, please refer to the model tag (located on the back panel of the amplifier) for your amplifier’s specific model number. Then refer to the chart below to select the correct accessory for your requirements.
MC MODULE VCA MODULE
CTs 4200 IQ-MC4 VCA-MC4
CTs 4200A IQ-MC4A VCA-MC4A
CTs 8200 IQ-MC8 VCA-MC8
1-VCAP: Single-gang wall-mount panel with one VCA channel volume control (for any CTs model)
4-VCAP: Two-gang wall-mount panel with four VCA channel volume controls (for any CTs model)
5.3.2 Input Sensitivity
The CTs 4200 and CTs 8200 have a fixed input sen­sitivity of 1.4V. A service option is available for other input sensitivities.
CTs Multi-Channel Power Amplifiers
Figure 5.5 1-VCAP Module
page 16
Figure 5.6 4-VCAP Module
Figure 5.3 IQ-MC8 Module
Figure 5.4 VCA-MC8 Module
Operation Manual
Page 17
CTs Multi-Channel Power Amplifiers
6 Troubleshooting
CONDITION: Power indicator is off.
POSSIBLE REASON
The amplifier has lost AC power.
The amplifier’s Power switch is off.
The amplifier is not plugged into the power receptacle.
The amplifier output level is so high that the power supply fuse has blown. Verify that input levels and output impedances are within safe ranges. Refer the unit to an authorized Crown service center for fuse replacement.
CONDITION: Power indicator is flashing.
POSSIBLE REASON:
The AC line voltage has dropped below 10% or has risen above 10% of the nominal line voltage of the power supply.
Refer to section 5.1.6 for specific voltage requirements.
CONDITION: Fault indicator is on.
POSSIBLE REASON:
The amplifier channel has stopped oper­ating. Return the unit to an authorized Crown Service Center.
CONDITION: Distorted sound.
POSSIBLE REASON:
Load is wired incorrectly or Dual/Bridge mode switch is set incorrectly. Check both.
Input is overloaded by a signal level that is too high. Turn down your amplifier level controls, or turn down the input sig­nal, until the clip light goes out.
Thermal Level Control (TLC) is active.
Note: If the signal sounds distorted even though the Clip LED is off, the input signal is distorted. Check gain staging and output lev­els of the mixer or preamp.
Operation Manual
page 17
Page 18
6 Troubleshooting
CTs Multi-Channel Power Amplifiers
CONDITION: No sound, even though the amp has power. Power LED is on
without flashing and the amp is receiving an input signal. Signal indicator is flashing.
Speakers not connected.
Open circuit due to speaker failure.
There is a short on the amplifier output. First disconnect your speakers from the affected channel(s) one by one to determine if one of the loads is shorted.
DC or excessive low-frequency signal at the amplifier’s output has enabled speaker protection.
CONDITION: Thermal indicator is flashing.
POSSIBLE REASON:
The amplifier has become too hot for safe operation. Check for loads less than 2 ohms, and for excessive input levels. Check for proper ventilation and proper mode-switch setting. Driving low­impedance loads while in high-voltage mode can cause overheating.
CONDITION: All channel thermal indicators are flashing.
POSSIBLE REASON:
Power supply thermal overload.
CONDITION: No input signal.
(Signal indicator is not flashing even though audio is applied and channel is ready).
POSSIBLE REASON:
Input signal level is very low.
Input cables have become disconnected.
page 18
CONDITION: Bridge LED is flashing.
POSSIBLE REASON:
The mode switch was switched while the power was on.
Operation Manual
Page 19
CTs Multi-Channel Power Amplifiers
(
7 Specifications
Figure 7.1
CTs 4200
Power Chart
CTs 4200: MINIMUM GUARANTEED POWER
(in watts, 0.1% THD) 120VAC, 60 Hz units
Dual Mode
Channels Driven
1 kHz 20 Hz - 20 kHz 1 kHz 1 kHz 20 Hz - 20 kHz
4 Ohm 260 215 270 270 225 8 Ohm 200 190 210 220 210
25 Ohm) at 0.1% THD
70V
220 220* 240 250 245*
Bridge-Mono Mode
Channel Pairs Driven
8 Ohm 16 Ohm 100V (50 Ohm)
* Constant Voltage full bandwidth power ratings support 100 Hz - 20 kHz due to automatic high-pass filters.
at 0.1% THD
CTs 8200: MINIMUM GUARANTEED POWER
Dual Mode
Channels Driven
1 kHz 1 kHz 1 kHz
8
4
20 Hz - 20 kHz
2
1
21
1 kHz 20 Hz - 20 kHz 1 kHz 20 Hz - 20 kHz
520 430 560 450 400 380 440 420 220 220* 250 245*
(In watts, 0.1% THD) 120VAC, 60 Hz units
4
2
1 kHz
1
20 Hz - 20 kHz
Operation Manual
Figure 7.2
CTs 8200
Power Chart
4 Ohm 8 Ohm
70V (25 Ohm) at 0.1% THD
200 160 200
175 155 185*
250 190 220
260 200 240
270 220 250
Bridge-Mono Mode
Channel Pairs Driven
1 kHz
8 Ohm 16 Ohm 100V (50 Ohm) at 0.1% THD
* Constant Voltage full bandwidth power ratings support 100 Hz - 20 kHz due to automatic high-pass filters.
400
320 200
42
20 Hz - 20 kHz
350 310 185*
1 kHz
500 380
220
1 kHz 20 Hz - 20 kHz
540 440
250
1
230 220 230*
460 440
230*
page 19
Page 20
CTs Multi-Channel Power Amplifiers
7 Specifications
Performance CTs 4200 CTs 8200
Frequency Response (at 1 watt, 20 Hz - 20 kHz) ± 0.5 dB ± 0.5 dB Phase Response (at 1 watt, 10 Hz - 20 kHz) ± 35° ± 35° Signal to Noise Ratio below rated power (20 Hz to 20 kHz) 100 dB unweighted 100 dB unweighted Total Harmonic Distortion (THD) at 1 watt, from 20 Hz to 20 kHz < 0.05% < 0.05% Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,
from 163 milliwatts to full bandwidth power, typical Damping Factor: 10 Hz to 400 Hz >180 >180 Crosstalk (below rated power, 20 Hz to 1 kHz) > 80 dB > 80 dB Common Mode Rejection (CMR) (20 Hz to 1 kHz) > 50 dB > 50 dB DC Output Offset (Shorted input) < ± 5 mV < ± 5 mV Input Impedance nominally balanced, nominally unbalanced 20 kilohms, 10 kilohms 20 kilohms, 10 kilohms Maximum Input Level (before input compression) + 20 dBu + 20 dBu Load Impedance (Note: Safe with all types of loads)
Stereo Bridge Mono
Voltage Gain (at maximum level setting), 1.4V sensitivity 4/8 Ohm Operation 70V Operation 100V Operation
Required AC Mains (model dependent) 120V, 60 Hz and 220/230/240V, 50 Hz 120V, 60 Hz and 220/230/240V, 50 Hz Power Draw at Idle (120VAC mains, all channels in 4/8 ohm mode) 70W 70W Power Draw at Idle (120VAC mains, all channels in 70V mode) 114W 114W Cooling Continuously variable speed forced air, front-to-back airflow Continuously variable speed forced air, front-to-back airflow Dimensions: Width, Height, Depth 19 in. (48.3 cm) W x 3.5 in. (8.9 cm) H x 16.25 in. (41.3 cm) D 19 in. (48.3 cm) W x 5.25 in. (13.3 cm) H x 16.25 in. (41.3 cm) D Net Weight, Shipping Weight 2 6 lb . 6 oz . ( 1 2 k g ) , 3 0 l b . 1 4 o z . (1 4 k g ) 3 6 l b . 6 o z . ( 1 6 . 5 k g) , 4 7 l b. ( 2 1 . 3 kg )
The following specifications apply to all models in Dual 8/4 ohm mode with 8-ohm loads unless otherwise specified.
< 0.05% < 0.05%
4/8 and 25 ohms (70V)
8/16 and 50 ohms (100V)
20:1 (26 dB) 50:1 (34 dB)
71.4:1 (37 dB)
4/8 and 25 ohms (70V)
8/16 and 50 ohms(100V)
20:1 (26 dB) 50:1 (34 dB)
71.4:1 (37 dB)
page 20
Operation Manual
Page 21
CTs Multi-Channel Power Amplifiers
7 Specifications
Operation Manual
Figure 7.3 CTs 8200 Typical Frequency Response (1 W)
Figure 7.5 CTs 8200 Typical Damping Factor vs. Frequency
Figure 7.4 CTs8200 Typical Phase Response (1 W)
page 21
Page 22
7 Specifications
CTs Multi-Channel Power Amplifiers
Figure 7.6 CTs 8200 Typical Output Impedance vs. Frequency
page 22
Figure 7.7 CTs 8200 Typical Crosstalk vs. Frequency
Operation Manual
Page 23
CTs Multi-Channel Power Amplifiers
8 AC Power Draw and Thermal Dissipation
AC Power Draw and Thermal Dissipation:
Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz. Typical line impedance used. Measurements made with 120VAC mains. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5. Data based on all channels driven.
CTs 4200
Load
At Idle (8.4 Ohm mode ) At Idle (70/100V mode)
1/8th Power Pink Noise 8 Ohms/Ch.
Typical of program material 16 Ohms Bridge just at clip. 4 Ohms/Ch.
8 Ohms Bridge 70V/Ch. 220x4 100V Bridge 220x2
1/3rd Power Pink Noise 8 Ohms/Ch.
Typical of program material 16 Ohms Bridge with severe clipping. 4 Ohms/Ch.
8 Ohms Bridge 70V/Ch. 220x4 100V Bridge 220x2
Rated
Power
200x4 400x2 260x4 520x2
200x4 400x2 260x4 520x2
Line Current
120VAC
5.2 2.6 400 99
7.8 3.9 639 134 505 1722 434
7.6 3.8 648 257
11.8 5.9 1005 349 655 2236 564
Line Current
230VAC
Watts
watts in
70 0 70 239 60
114 0 114 389 98
watts out dissapated
301 1027 259
318 1084 2735.3 2.7 427 110
391 1336 337
382 1303 3297.9 4.0 668 286
Thermal Dissipation
Btu/hr kcal/hr
Operation Manual
page 23
Page 24
8 AC Power Draw and Thermal Dissipation
AC Power Draw and Thermal Dissipation:
Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz. Typical line impedance used. Measurements made with 120VAC mains. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5. Data based on all channels driven.
CTs Multi-Channel Power Amplifiers
CTs 8200
Load
At Idle (8.4 Ohm mode ) At Idle (70/100V mode)
1/8th Power Pink Noise 8 Ohms/Ch.
Typical of program material 16 Ohms Bridge just at clip. 4 Ohms/Ch.
8 Ohms Bridge 70V/Ch. 200x8 100V Bridge 200x4
1/3rd Power Pink Noise 8 Ohms/Ch.
Typical of program material 16 Ohms Bridge with severe clipping. 4 Ohms/Ch.
8 Ohms Bridge 70V/Ch. 200x8 100V Bridge 200x4
Rated
Power
160x8 320x4 200x8 400x4
160x8 320x4 200x8 400x4
Line Current
120VAC
8.7 4.3 725 172 553 1889 476
13.3 6.7 1155 218 938 3200 807
10.1 5.1 857 203 653 2230 562
13.1 6.5 1136 437 699 2385 601
19.3 9.7 1748 557 1190 4062 1024
15.3 7.7 1344 552 792 2702 681
Line Current
230VAC
Watts
watts in
70 0 70 239 60
114 0 114 389 98
watts out dissapated
Thermal Dissipation
Btu/hr kcal/hr
page 24
Operation Manual
Page 25
CTs Multi-Channel Power Amplifiers
9 Service
Crown amplifiers are quality units that rarely require servicing. Before returning your unit for servicing, please contact Crown Technical Support to verify the need for servicing.
This unit has very sophisticated circuitry which should only be serviced by a fully trained techni­cian. This is one reason why each unit bears the fol­lowing label:
CAUTION: To prevent electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to a qualified techni­cian.
9.1 Worldwide Service
Service may be obtained from an authorized service center. (Contact your local Crown/Amcron repre­sentative or our office for a list of authorized service centers.) To obtain service, simply present the bill of sale as proof of purchase along with the defective unit to an authorized service center. They will handle the necessary paperwork and repair.
Remember to transport your unit in the original fac­tory pack.
9.2 US and Canada Service
Service may be obtained in one of two ways: from an authorized service center or from the factory. You may choose either. It is important that you have your copy of the bill of sale as your proof of purchase.
9.2.1 Service at a US or Canada Ser­vice Center
This method usually saves the most time and effort. Simply present your bill of sale along with the defective unit to an authorized service center to obtain service. They will handle the necessary paperwork and repair. Remember to transport the unit in the original factory pack. A list of authorized service centers in your area can be obtained from the Crown website at www.crownaudio.com, or by calling Crown Customer Service.
9.2.2 Factory Service
To obtain factory service, fill out the service infor­mation page found in the back of this manual and send it along with your proof of purchase and the defective unit to the Crown factory.
You may create your service RA online. Go to www.crownaudio.com. At the top of the page, click on Service, then click on “Click here to request an RA number.” Fill in and submit the request, then print the confirmation page.
For warranty service, we will pay for ground ship­ping both ways in the United States. Contact Crown Customer Service to obtain prepaid shipping labels prior to sending the unit. Or, if you prefer, you may prepay the cost of shipping, and Crown will reim­burse you. Send copies of the shipping receipts to Crown to receive reimbursement.
Your repaired unit will be returned via UPS ground. Please contact us if other arrangements are required.
9.2.3 Factory Service Shipping Instructions:
1. Before sending a Crown product to the factory for service, first call the Crown Service Depart­ment for a return authorization (RA) number.
2. Be sure to fill out the service information form that follows and enclose it with your shipment, either inside the box or in a packing slip enve­lope securely attached to the outside of the shipping carton. Do not send the service infor­mation form separately. If you are sending the unit from a Shipping Center, we recommend taping the form to the product. We also recom­mend recording the serial number and model before shipping for your reference.
3. To ensure the safe transportation of your unit to the factory, ship it in an original factory packing container. If you don’t have the original carton,
you may obtain a product service foam-in­place shipping pack from the Crown Factory Service Department at the number listed below. For non-warranty service, you may also pro­vide your own shipping pack, however we still recommend using a Crown Supplied Shipping Container. Minimum recommended require­ments for materials are as follows: 275 P.S.I. burst test Double-Wall carton that allows for 2­inch solid Styrofoam on all six sides of unit or 3 inches of plastic bubble wrap on all six sides of unit; securely seal the package with an ade­quate carton sealing tape. Do not use light boxes or “peanuts.” Damage caused by poor packing cannot be covered under warranty.
4. Do not ship the unit in any kind of cabinet (wood or metal). Ignoring this warning may result in extensive damage to the unit and the cabinet. Accessories are not needed—do not send the product documentation, cables and other hardware.
If you have any questions, please contact Crown Factory Service.
Crown Factory Service
1718 W. Mishawaka Rd.,
Elkhart, Indiana 46517 U.S.A.
Telephone: 574-294-8200
800-342-6939 (North America,
Puerto Rico, and Virgin Islands only)
Facsimile:
574-294-8301 (Technical Support)
574-294-8124 (Factory Service)
Internet:
http://www.crownaudio.com
Operation Manual
page 25
Page 26
YEAR
3
10 Warranty
CTs Multi-Channel Power Amplifiers
UNITED STATES & CANADA
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road, Elkhart, Indiana 46517-4095 U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB­SEQUENT OWNER of each NEW Crown product, for a period of three (3) years from the date of purchase by the original purchaser (the “warranty period”) that the new Crown product is free of defects in materials and workmanship. We further warrant the new Crown product regardless of the reason for failure, except as excluded in this War­ranty.
ITEMS EXCLUDED FROM THIS CROWN WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which occurred within the Warranty Period. It does not cover any product which has been damaged because of any inten­tional misuse, accident, negligence, or loss which is covered under any of your insurance contracts. This Crown Warranty also does not extend to the new Crown product if the serial number has been defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the rea­son for failure (except as excluded), by repair, replacement, or refund. We may not elect refund unless you agree, or unless we are unable to pro­vide replacement, and repair is not practical or cannot be timely made. If a refund is elected, then you must make the defective or malfunctioning product available to us free and clear of all liens or other encumbrances. The refund will be equal to the actual purchase price, not including inter-
est, insurance, closing costs, and other finance charges less a reasonable depreciation on the product from the date of original purchase. War­ranty work can only be performed at our autho­rized service centers or at the factory. Warranty work for some products can only be performed at our factory. We will remedy the defect and ship the product from the service center or our factory within a reasonable time after receipt of the defec­tive product at our authorized service center or our factory. All expenses in remedying the defect, including surface shipping costs in the United States, will be borne by us. (You must bear the expense of shipping the product between any for­eign country and the port of entry in the United States including the return shipment, and all taxes, duties, and other customs fees for such for­eign shipments.)
HOW TO OBTAIN WARRANTY SERVICE
You must notify us of your need for warranty ser­vice within the warranty period. All components must be shipped in a factory pack, which, if needed, may be obtained from us free of charge. Corrective action will be taken within a reason­able time of the date of receipt of the defective product by us or our authorized service center. If the repairs made by us or our authorized service center are not satisfactory, notify us or our autho­rized service center immediately.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULTING
FROM ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE TO ANOTHER PRODUCT OR PRODUCTS RESULT­ING FROM SUCH A DEFECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAM­AGES, SO THE ABOVE LIMITATION OR EXCLU­SION MAY NOT APPLY TO YOU.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty. This Crown War­ranty is not extended by the length of time which you are deprived of the use of the new Crown product. Repairs and replacement parts provided under the terms of this Crown Warranty shall carry only the unexpired portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time without notice and with no obligation to make corresponding changes in products previously manufactured.
LEGAL REMEDIES OF PURCHASER
THIS CROWN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No action to enforce this Crown Warranty shall be commenced after expiration of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS CONTAINED IN THIS MANUAL FOR CROWN PRODUCTS. 12/01
page 26
Operation Manual
Page 27
CTs Multi-Channel Power Amplifiers
YEAR
3
10 Warranty
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road, Elkhart, Indiana 46517-4095 U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB­SEQUENT OWNER of each NEW Crown1 product, for a period of three (3) years from the date of pur­chase by the original purchaser (the “warranty period”) that the new Crown product is free of defects in materials and workmanship, and we further warrant the new Crown product regardless of the reason for failure, except as excluded in this Warranty.
1 Note: If your unit bears the name “Amcron,” please substitute it
for the name “Crown” in this warranty.
ITEMS EXCLUDED FROM THIS CROWN­WARRANTY
This Crown Warranty is in effect only for failure of a new Crown product which occurred within the Warranty Period. It does not cover any product which has been damaged because of any inten­tional misuse, accident, negligence, or loss which is covered under any of your insurance contracts. This Crown Warranty also does not extend to the new Crown product if the serial number has been defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the rea­son for failure (except as excluded), by repair, replacement, or refund. We may not elect refund
WORLDWIDE EXCEPT USA & CANADA
unless you agree, or unless we are unable to pro­vide replacement, and repair is not practical or cannot be timely made. If a refund is elected, then you must make the defective or malfunctioning product available to us free and clear of all liens or other encumbrances. The refund will be equal to the actual purchase price, not including inter­est, insurance, closing costs, and other finance charges less a reasonable depreciation on the product from the date of original purchase. War­ranty work can only be performed at our autho­rized service centers. We will remedy the defect and ship the product from the service center within a reasonable time after receipt of the defec­tive product at our authorized service center.
HOW TO OBTAIN WARRANTY SERVICE
You must notify your local Crown importer of your need for warranty service within the warranty period. All components must be shipped in the original box. Corrective action will be taken within a reasonable time of the date of receipt of the defective product by our authorized service center. If the repairs made by our authorized service cen­ter are not satisfactory, notify our authorized ser­vice center immediately.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US ANY INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE NEW CROWN PRODUCT. THIS INCLUDES ANY DAMAGE TO ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or modify this Crown Warranty. This Crown Warranty is not extended by the length of time which you are deprived of the use of the new Crown product. Repairs and replacement parts provided under the terms of this Crown Warranty shall carry only the unexpired portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any product from time to time without notice and with no obligation to make corresponding changes in products previously manufactured.
LEGAL REMEDIES OF PURCHASER
No action to enforce this Crown Warranty shall be commenced after expiration of the warranty period.
THIS STATEMENT OF WARRANTY SUPERSEDES ANY OTHERS CONTAINED IN THIS MANUAL FOR CROWN PRODUCTS. 7/01
Operation Manual
page 27
Page 28
NOTES
CTs Multi-Channel Power Amplifiers
page 28
Operation Manual
Page 29
CTs Multi-Channel Power Amplifiers
Crown Factory Service Information
Shipping Address: Crown Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517
Phone: 1-800-342-6939 or 1-574-294-8200 Fax: 1-574-294-8124
Owner’s Name: ________________________________________________________________________________________________________________________________________________________________
Shipping Address: ______________________________________________________________________________________________________________________________________________________________
Phone Number: ________________________________Fax Number: _____________________________________Email____________________________________________________________________________
Model: __________________________________________________________________________________ Serial Number: ________________________________________________________________________
Purchase Date: _ _______________________________________________________________________________________________________________________________________________________________
NATURE OF PROBLEM
(Be sure to describe the conditions that existed when the problem occurred and what attempts were made to correct it.)
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
Other equipment in system:__________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________________________________________________
If warranty has expired, payment will be: ! Cash/Check ! Visa ! Master Card ! C.O.D. ! Purchase Order for Crown Dealer
Card Number:___________________________________ Exp. Date:___________________
Signature:______________________________________________________________________
ENCLOSE THIS PORTION WITH THE UNIT. DO NOT MAIL SEPARATELY.
Operation Manual
page 29
Page 30
THIS PAGE INTENTIONALLY LEFT BLANK
CTs Multi-Channel Power Amplifiers
page 30
Operation Manual
Page 31
CTs Multi-Channel Power Amplifiers
THIS PAGE INTENTIONALLY LEFT BLANK
Operation Manual
page 31
Page 32
Loading...